🔧 System Utility

[2026-01-10 12:26:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "unsupported", "received_at": "2026-01-10 06:56:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMzQzMEY0ODA1OEQ2Njg5AA==", "direction": 0, "errors": null, "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMzQzMEY0ODA1OEQ2Njg5AA==", "timestamp": "1768028163", "errors": [{"code": 131051, "title": "Message type unknown", "message": "Message type unknown", "error_data": {"details": "Message type is currently not supported."}}], "type": "unsupported"}], "template_name": null, "template_language": null} [2026-01-10 12:26:06] [INFO] Processing message from 917202000200: [2026-01-10 12:26:06] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "784ef9d1393f4ce1b39fded81d86e458", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:26:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:06+05:30","customerNumber":"917202000200","requestId":"","reason":"Unsupported messages are not sent to Hello","eventName":"failed","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMzQzMEY0ODA1OEQ2Njg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"unsupported","text":"","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMzQzMEY0ODA1OEQ2Njg5AA==\",\"timestamp\":\"1768028163\",\"errors\":[{\"code\":131051,\"title\":\"Message type unknown\",\"message\":\"Message type unknown\",\"error_data\":{\"details\":\"Message type is currently not supported.\"}}],\"type\":\"unsupported\"}]","ts":"2026-01-10T12:26:16+05:30"} [2026-01-10 12:26:17] [DEBUG] Ignoring event: failed [2026-01-10 12:26:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:56:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREMzk4QTU3RTlCMEZGRUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREMzk4QTU3RTlCMEZGRUNFAA==", "timestamp": "1768028180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:26:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:26:22] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45dfe983e41245ca8eeb8841a1135e7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:26:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:56:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzMkUxNjRERDBCOTg3NkNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzMkUxNjRERDBCOTg3NkNDAA==", "timestamp": "1768028185", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:26:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:26:28] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREMzk4QTU3RTlCMEZGRUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREMzk4QTU3RTlCMEZGRUNFAA==\",\"timestamp\":\"1768028180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:27+05:30"} [2026-01-10 12:26:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREMzk4QTU3RTlCMEZGRUNFAA== [2026-01-10 12:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREMzk4QTU3RTlCMEZGRUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjREMzk4QTU3RTlCMEZGRUNFAA==\",\"timestamp\":\"1768028180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:27+05:30"} [2026-01-10 12:26:28] [DEBUG] Ignoring event: delivered [2026-01-10 12:26:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "535b677d16c24fa38f5cdf6df50b00b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:26:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:56:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY2NzMxRTFEREMyMDNEMDRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY2NzMxRTFEREMyMDNEMDRDAA==", "timestamp": "1768028191", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:26:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:26:33] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a786a558a9af42a8852cb6409a9657ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:26:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:56:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMzMzRTY4M0QzNzUxQjQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMzMzRTY4M0QzNzUxQjQyAA==", "timestamp": "1768028196", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:26:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:26:37] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a69e6a81ed4042338b043b036feff65c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:26:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzMkUxNjRERDBCOTg3NkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzMkUxNjRERDBCOTg3NkNDAA==\",\"timestamp\":\"1768028185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:39+05:30"} [2026-01-10 12:26:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzMkUxNjRERDBCOTg3NkNDAA== [2026-01-10 12:26:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY2NzMxRTFEREMyMDNEMDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY2NzMxRTFEREMyMDNEMDRDAA==\",\"timestamp\":\"1768028191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:42+05:30"} [2026-01-10 12:26:43] [DEBUG] Ignoring event: delivered [2026-01-10 12:26:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:56:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5QTA0NTJGMkZDRkNDRkJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5QTA0NTJGMkZDRkNDRkJCAA==", "timestamp": "1768028201", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:26:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:26:43] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "961e999023204d52ac2186e4b1a41eea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:26:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzMkUxNjRERDBCOTg3NkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzMkUxNjRERDBCOTg3NkNDAA==\",\"timestamp\":\"1768028185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:43+05:30"} [2026-01-10 12:26:43] [DEBUG] Ignoring event: delivered [2026-01-10 12:26:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY2NzMxRTFEREMyMDNEMDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY2NzMxRTFEREMyMDNEMDRDAA==\",\"timestamp\":\"1768028191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:47+05:30"} [2026-01-10 12:26:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY2NzMxRTFEREMyMDNEMDRDAA== [2026-01-10 12:26:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:56:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQzkxRTdGQTVCQTJCOTc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQzkxRTdGQTVCQTJCOTc0AA==", "timestamp": "1768028206", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:26:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:26:48] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d63750866595494f9c697ba3d432673c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:26:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMzMzRTY4M0QzNzUxQjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMzMzRTY4M0QzNzUxQjQyAA==\",\"timestamp\":\"1768028196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:50+05:30"} [2026-01-10 12:26:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMzMzRTY4M0QzNzUxQjQyAA== [2026-01-10 12:26:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:56:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2Rjg3MzRDOTY4NEU5N0I3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2Rjg3MzRDOTY4NEU5N0I3AA==", "timestamp": "1768028212", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:26:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:26:54] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9949d2dce3c141408edf4c8650d3a5f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMzMzRTY4M0QzNzUxQjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVBMzMzRTY4M0QzNzUxQjQyAA==\",\"timestamp\":\"1768028196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:54+05:30"} [2026-01-10 12:26:55] [DEBUG] Ignoring event: delivered [2026-01-10 12:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5QTA0NTJGMkZDRkNDRkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5QTA0NTJGMkZDRkNDRkJCAA==\",\"timestamp\":\"1768028201\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:54+05:30"} [2026-01-10 12:26:55] [DEBUG] Ignoring event: delivered [2026-01-10 12:26:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQzkxRTdGQTVCQTJCOTc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQzkxRTdGQTVCQTJCOTc0AA==\",\"timestamp\":\"1768028206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:55+05:30"} [2026-01-10 12:26:55] [DEBUG] Ignoring event: delivered [2026-01-10 12:26:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQzkxRTdGQTVCQTJCOTc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQzkxRTdGQTVCQTJCOTc0AA==\",\"timestamp\":\"1768028206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:58+05:30"} [2026-01-10 12:26:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEQzkxRTdGQTVCQTJCOTc0AA== [2026-01-10 12:26:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:56:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3QjU2RTU5NzJDQjQ3MkExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3QjU2RTU5NzJDQjQ3MkExAA==", "timestamp": "1768028217", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:26:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:26:59] [INFO] Sending instructions to 917202000200 [2026-01-10 12:26:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:26:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:26:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38d5edc36b1342629a8b84665a13fbb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5QTA0NTJGMkZDRkNDRkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5QTA0NTJGMkZDRkNDRkJCAA==\",\"timestamp\":\"1768028201\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:26:59+05:30"} [2026-01-10 12:27:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU5QTA0NTJGMkZDRkNDRkJCAA== [2026-01-10 12:27:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2Rjg3MzRDOTY4NEU5N0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2Rjg3MzRDOTY4NEU5N0I3AA==\",\"timestamp\":\"1768028212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:01+05:30"} [2026-01-10 12:27:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2Rjg3MzRDOTY4NEU5N0I3AA== [2026-01-10 12:27:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2Rjg3MzRDOTY4NEU5N0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2Rjg3MzRDOTY4NEU5N0I3AA==\",\"timestamp\":\"1768028212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:01+05:30"} [2026-01-10 12:27:02] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGQ0ZCRUE5N0RBRjI1MzU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGQ0ZCRUE5N0RBRjI1MzU5AA==", "timestamp": "1768028222", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:27:04] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4af37388f940421294a6987da3d92bb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3QjU2RTU5NzJDQjQ3MkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3QjU2RTU5NzJDQjQ3MkExAA==\",\"timestamp\":\"1768028217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:05+05:30"} [2026-01-10 12:27:06] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCODU1MUI3OUU3OUNBMzBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCODU1MUI3OUU3OUNBMzBEAA==", "timestamp": "1768028227", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:27:09] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2607e6943ab24c5583dc2c67994608d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:26:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3QjU2RTU5NzJDQjQ3MkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3QjU2RTU5NzJDQjQ3MkExAA==\",\"timestamp\":\"1768028217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:12+05:30"} [2026-01-10 12:27:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY3QjU2RTU5NzJDQjQ3MkExAA== [2026-01-10 12:27:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyQzQ3MjI1MEQwNjc2NEVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyQzQ3MjI1MEQwNjc2NEVEAA==", "timestamp": "1768028233", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:27:14] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74ba891e23aa442ab86b1398aaf93050", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCODU1MUI3OUU3OUNBMzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCODU1MUI3OUU3OUNBMzBEAA==\",\"timestamp\":\"1768028227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:18+05:30"} [2026-01-10 12:27:19] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGQ0ZCRUE5N0RBRjI1MzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGQ0ZCRUE5N0RBRjI1MzU5AA==\",\"timestamp\":\"1768028222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:18+05:30"} [2026-01-10 12:27:19] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJGMUQ3REIxQ0U4QTVBOTZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJGMUQ3REIxQ0U4QTVBOTZFAA==", "timestamp": "1768028237", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:27:19] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyQzQ3MjI1MEQwNjc2NEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyQzQ3MjI1MEQwNjc2NEVEAA==\",\"timestamp\":\"1768028233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:18+05:30"} [2026-01-10 12:27:19] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCODU1MUI3OUU3OUNBMzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCODU1MUI3OUU3OUNBMzBEAA==\",\"timestamp\":\"1768028227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:18+05:30"} [2026-01-10 12:27:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCODU1MUI3OUU3OUNBMzBEAA== [2026-01-10 12:27:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8a9ebf51b454ee3aef8e210a1e79df9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyQzQ3MjI1MEQwNjc2NEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyQzQ3MjI1MEQwNjc2NEVEAA==\",\"timestamp\":\"1768028233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:19+05:30"} [2026-01-10 12:27:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyQzQ3MjI1MEQwNjc2NEVEAA== [2026-01-10 12:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGQ0ZCRUE5N0RBRjI1MzU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGQ0ZCRUE5N0RBRjI1MzU5AA==\",\"timestamp\":\"1768028222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:19+05:30"} [2026-01-10 12:27:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJGQ0ZCRUE5N0RBRjI1MzU5AA== [2026-01-10 12:27:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJCNDVGMzUxNDBGNDU3MjdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJCNDVGMzUxNDBGNDU3MjdEAA==", "timestamp": "1768028243", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:27:29] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d56d006553848af9a73b70cdafd3b89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJGMUQ3REIxQ0U4QTVBOTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJGMUQ3REIxQ0U4QTVBOTZFAA==\",\"timestamp\":\"1768028237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:33+05:30"} [2026-01-10 12:27:35] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJGMUQ3REIxQ0U4QTVBOTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJGMUQ3REIxQ0U4QTVBOTZFAA==\",\"timestamp\":\"1768028237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:33+05:30"} [2026-01-10 12:27:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJGMUQ3REIxQ0U4QTVBOTZFAA== [2026-01-10 12:27:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJCNDVGMzUxNDBGNDU3MjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJCNDVGMzUxNDBGNDU3MjdEAA==\",\"timestamp\":\"1768028243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:33+05:30"} [2026-01-10 12:27:35] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwOTYzOEMwNEE0Q0MxN0UxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwOTYzOEMwNEE0Q0MxN0UxAA==", "timestamp": "1768028252", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:27:37] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82d14b5e63e744eab3fa9e6c27cd6845", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJCNDVGMzUxNDBGNDU3MjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJCNDVGMzUxNDBGNDU3MjdEAA==\",\"timestamp\":\"1768028243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:40+05:30"} [2026-01-10 12:27:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJCNDVGMzUxNDBGNDU3MjdEAA== [2026-01-10 12:27:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwOTYzOEMwNEE0Q0MxN0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwOTYzOEMwNEE0Q0MxN0UxAA==\",\"timestamp\":\"1768028252\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:41+05:30"} [2026-01-10 12:27:42] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzMEY3MTZCNTExQzZBRDc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzMEY3MTZCNTExQzZBRDc4AA==", "timestamp": "1768028261", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:27:42] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae5f48f093a5497684bb8e0d03b0600c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4RDM1Q0M5RjVBNjBGMUVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4RDM1Q0M5RjVBNjBGMUVFAA==", "timestamp": "1768028266", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:27:48] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d06206bdaa3a4f99a04748ad65cb8205", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0M0RERjJBODIyQTcxMjEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0M0RERjJBODIyQTcxMjEyAA==", "timestamp": "1768028271", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:27:53] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c16764cd00f04fb5888b296ac77d1937", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:27:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4RDM1Q0M5RjVBNjBGMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4RDM1Q0M5RjVBNjBGMUVFAA==\",\"timestamp\":\"1768028266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:55+05:30"} [2026-01-10 12:27:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4RDM1Q0M5RjVBNjBGMUVFAA== [2026-01-10 12:27:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4RDM1Q0M5RjVBNjBGMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4RDM1Q0M5RjVBNjBGMUVFAA==\",\"timestamp\":\"1768028266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:56+05:30"} [2026-01-10 12:27:56] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwOTYzOEMwNEE0Q0MxN0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwOTYzOEMwNEE0Q0MxN0UxAA==\",\"timestamp\":\"1768028252\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:56+05:30"} [2026-01-10 12:27:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwOTYzOEMwNEE0Q0MxN0UxAA== [2026-01-10 12:27:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzMEY3MTZCNTExQzZBRDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzMEY3MTZCNTExQzZBRDc4AA==\",\"timestamp\":\"1768028261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:56+05:30"} [2026-01-10 12:27:57] [DEBUG] Ignoring event: delivered [2026-01-10 12:27:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzMEY3MTZCNTExQzZBRDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzMEY3MTZCNTExQzZBRDc4AA==\",\"timestamp\":\"1768028261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:27:56+05:30"} [2026-01-10 12:27:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzMEY3MTZCNTExQzZBRDc4AA== [2026-01-10 12:27:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:57:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVENjgzMDZFMzVFMUZDN0NFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVENjgzMDZFMzVFMUZDN0NFAA==", "timestamp": "1768028276", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:27:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:27:58] [INFO] Sending instructions to 917202000200 [2026-01-10 12:27:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:27:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:27:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "693e5f20f3e64698bd0a1acc162ccdcf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RkNGMEU3RjJEOTAzRjY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RkNGMEU3RjJEOTAzRjY5AA==", "timestamp": "1768028282", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:28:03] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e346e2e7ebe45f8baaed78043c4afcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0M0RERjJBODIyQTcxMjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0M0RERjJBODIyQTcxMjEyAA==\",\"timestamp\":\"1768028271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:03+05:30"} [2026-01-10 12:28:05] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0M0RERjJBODIyQTcxMjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0M0RERjJBODIyQTcxMjEyAA==\",\"timestamp\":\"1768028271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:03+05:30"} [2026-01-10 12:28:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0M0RERjJBODIyQTcxMjEyAA== [2026-01-10 12:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RkNGMEU3RjJEOTAzRjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RkNGMEU3RjJEOTAzRjY5AA==\",\"timestamp\":\"1768028282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:04+05:30"} [2026-01-10 12:28:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RkNGMEU3RjJEOTAzRjY5AA== [2026-01-10 12:28:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RkNGMEU3RjJEOTAzRjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RkNGMEU3RjJEOTAzRjY5AA==\",\"timestamp\":\"1768028282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:04+05:30"} [2026-01-10 12:28:05] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyNkQ1OUUyQkRENDBEMjFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyNkQ1OUUyQkRENDBEMjFFAA==", "timestamp": "1768028287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:28:08] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c007a57db67b4dcab35947e8934c19a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFFOEM2NTAwRjdBRjhGNjU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFFOEM2NTAwRjdBRjhGNjU3AA==", "timestamp": "1768028291", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:28:13] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31e0a70603744340a6bf4adb49c07acb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVENjgzMDZFMzVFMUZDN0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVENjgzMDZFMzVFMUZDN0NFAA==\",\"timestamp\":\"1768028276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:14+05:30"} [2026-01-10 12:28:15] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:27:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVENjgzMDZFMzVFMUZDN0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVENjgzMDZFMzVFMUZDN0NFAA==\",\"timestamp\":\"1768028276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:14+05:30"} [2026-01-10 12:28:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVENjgzMDZFMzVFMUZDN0NFAA== [2026-01-10 12:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFFOEM2NTAwRjdBRjhGNjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFFOEM2NTAwRjdBRjhGNjU3AA==\",\"timestamp\":\"1768028291\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:14+05:30"} [2026-01-10 12:28:16] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjdFREUzQkNCQjNEQzdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjdFREUzQkNCQjNEQzdBAA==", "timestamp": "1768028296", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:28:21] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c3be772dab5493884fed8853f61e712", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyNkQ1OUUyQkRENDBEMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyNkQ1OUUyQkRENDBEMjFFAA==\",\"timestamp\":\"1768028287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:22+05:30"} [2026-01-10 12:28:23] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFFOEM2NTAwRjdBRjhGNjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFFOEM2NTAwRjdBRjhGNjU3AA==\",\"timestamp\":\"1768028291\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:22+05:30"} [2026-01-10 12:28:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFFOEM2NTAwRjdBRjhGNjU3AA== [2026-01-10 12:28:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyNkQ1OUUyQkRENDBEMjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyNkQ1OUUyQkRENDBEMjFFAA==\",\"timestamp\":\"1768028287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:22+05:30"} [2026-01-10 12:28:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyNkQ1OUUyQkRENDBEMjFFAA== [2026-01-10 12:28:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBQkFDNDQzNURCN0MyOEJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBQkFDNDQzNURCN0MyOEJCAA==", "timestamp": "1768028305", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:28:26] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8357a328daae4a3bb4f7580dae9a0bab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjdFREUzQkNCQjNEQzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjdFREUzQkNCQjNEQzdBAA==\",\"timestamp\":\"1768028296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:30+05:30"} [2026-01-10 12:28:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjdFREUzQkNCQjNEQzdBAA== [2026-01-10 12:28:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjdFREUzQkNCQjNEQzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjdFREUzQkNCQjNEQzdBAA==\",\"timestamp\":\"1768028296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:30+05:30"} [2026-01-10 12:28:31] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBQkFDNDQzNURCN0MyOEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBQkFDNDQzNURCN0MyOEJCAA==\",\"timestamp\":\"1768028305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:30+05:30"} [2026-01-10 12:28:31] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwQTAzOTUwMTQ0RjQ3RERGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwQTAzOTUwMTQ0RjQ3RERGAA==", "timestamp": "1768028310", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:28:32] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9085869e2e5c4444b13a2e5b635da30a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBQkFDNDQzNURCN0MyOEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBQkFDNDQzNURCN0MyOEJCAA==\",\"timestamp\":\"1768028305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:30+05:30"} [2026-01-10 12:28:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZBQkFDNDQzNURCN0MyOEJCAA== [2026-01-10 12:28:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBOTRBMTYwOTkwQTQ5MjFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBOTRBMTYwOTkwQTQ5MjFBAA==", "timestamp": "1768028315", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:28:37] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a9a76fd097a4268aee0b224f0514f5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFRkZCQjE4NkE0NjZGNDY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFRkZCQjE4NkE0NjZGNDY1AA==", "timestamp": "1768028320", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:28:43] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8759a57285734cbf929a1c2154ed9b8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFRkZCQjE4NkE0NjZGNDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFRkZCQjE4NkE0NjZGNDY1AA==\",\"timestamp\":\"1768028320\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:44+05:30"} [2026-01-10 12:28:44] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFRkZCQjE4NkE0NjZGNDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFRkZCQjE4NkE0NjZGNDY1AA==\",\"timestamp\":\"1768028320\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:44+05:30"} [2026-01-10 12:28:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FFRkZCQjE4NkE0NjZGNDY1AA== [2026-01-10 12:28:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwQTAzOTUwMTQ0RjQ3RERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwQTAzOTUwMTQ0RjQ3RERGAA==\",\"timestamp\":\"1768028310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:44+05:30"} [2026-01-10 12:28:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwQTAzOTUwMTQ0RjQ3RERGAA== [2026-01-10 12:28:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBOTRBMTYwOTkwQTQ5MjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBOTRBMTYwOTkwQTQ5MjFBAA==\",\"timestamp\":\"1768028315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:44+05:30"} [2026-01-10 12:28:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBOTRBMTYwOTkwQTQ5MjFBAA== [2026-01-10 12:28:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5MjMyODFCRUQ1NDJBMzhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5MjMyODFCRUQ1NDJBMzhGAA==", "timestamp": "1768028326", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:28:48] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc7f0c4dfe4047089c620590cad2eede", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:28:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwQTAzOTUwMTQ0RjQ3RERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEwQTAzOTUwMTQ0RjQ3RERGAA==\",\"timestamp\":\"1768028310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:51+05:30"} [2026-01-10 12:28:52] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBOTRBMTYwOTkwQTQ5MjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBOTRBMTYwOTkwQTQ5MjFBAA==\",\"timestamp\":\"1768028315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:28:51+05:30"} [2026-01-10 12:28:52] [DEBUG] Ignoring event: delivered [2026-01-10 12:28:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5MzExOEM0QjdCMUU1MjIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5MzExOEM0QjdCMUU1MjIzAA==", "timestamp": "1768028331", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:28:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:28:53] [INFO] Sending instructions to 917202000200 [2026-01-10 12:28:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:28:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:28:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "146a8494580f441880137b5d6797fe49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:29:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:58:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2ODUwN0E0RDgyRkY5RTIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2ODUwN0E0RDgyRkY5RTIyAA==", "timestamp": "1768028336", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:29:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:29:00] [INFO] Sending instructions to 917202000200 [2026-01-10 12:29:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:29:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:29:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5169838700eb484d8068faf80828be74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:29:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:59:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCQjcxRUQ4OTk2QzcwNkE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCQjcxRUQ4OTk2QzcwNkE4AA==", "timestamp": "1768028343", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:29:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:29:05] [INFO] Sending instructions to 917202000200 [2026-01-10 12:29:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:29:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:29:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c993236df254342affe01a52b344295", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:29:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2ODUwN0E0RDgyRkY5RTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:29:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCQjcxRUQ4OTk2QzcwNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCQjcxRUQ4OTk2QzcwNkE4AA==\",\"timestamp\":\"1768028343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:05+05:30"} [2026-01-10 12:29:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCQjcxRUQ4OTk2QzcwNkE4AA== [2026-01-10 12:29:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:29:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCQjcxRUQ4OTk2QzcwNkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJCQjcxRUQ4OTk2QzcwNkE4AA==\",\"timestamp\":\"1768028343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:05+05:30"} [2026-01-10 12:29:05] [DEBUG] Ignoring event: delivered [2026-01-10 12:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2ODUwN0E0RDgyRkY5RTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2ODUwN0E0RDgyRkY5RTIyAA==\",\"timestamp\":\"1768028336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:04+05:30"} [2026-01-10 12:29:06] [DEBUG] Ignoring event: delivered [2026-01-10 12:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5MjMyODFCRUQ1NDJBMzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5MjMyODFCRUQ1NDJBMzhGAA==\",\"timestamp\":\"1768028326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:04+05:30"} [2026-01-10 12:29:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5MjMyODFCRUQ1NDJBMzhGAA== [2026-01-10 12:29:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5MjMyODFCRUQ1NDJBMzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE5MjMyODFCRUQ1NDJBMzhGAA==\",\"timestamp\":\"1768028326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:05+05:30"} [2026-01-10 12:29:06] [DEBUG] Ignoring event: delivered [2026-01-10 12:29:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5MzExOEM0QjdCMUU1MjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5MzExOEM0QjdCMUU1MjIzAA==\",\"timestamp\":\"1768028331\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:12+05:30"} [2026-01-10 12:29:13] [DEBUG] Ignoring event: delivered [2026-01-10 12:29:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5MzExOEM0QjdCMUU1MjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5MzExOEM0QjdCMUU1MjIzAA==\",\"timestamp\":\"1768028331\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:13+05:30"} [2026-01-10 12:29:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5MzExOEM0QjdCMUU1MjIzAA== [2026-01-10 12:29:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:59:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRkVCMjVFRDRGNDEwMzYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRkVCMjVFRDRGNDEwMzYzAA==", "timestamp": "1768028378", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:29:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:29:40] [INFO] Sending instructions to 917202000200 [2026-01-10 12:29:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:29:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "436c403bd9694cd08ac7fc14648f7c33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:29:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRkVCMjVFRDRGNDEwMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRkVCMjVFRDRGNDEwMzYzAA==\",\"timestamp\":\"1768028378\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:42+05:30"} [2026-01-10 12:29:43] [DEBUG] Ignoring event: delivered [2026-01-10 12:29:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRkVCMjVFRDRGNDEwMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRkVCMjVFRDRGNDEwMzYzAA==\",\"timestamp\":\"1768028378\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:44+05:30"} [2026-01-10 12:29:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwRkVCMjVFRDRGNDEwMzYzAA== [2026-01-10 12:29:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:59:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGNDI2RENEQ0Y1NzYzODI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGNDI2RENEQ0Y1NzYzODI4AA==", "timestamp": "1768028384", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:29:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:29:46] [INFO] Sending instructions to 917202000200 [2026-01-10 12:29:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:29:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:29:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b12f97f142f94814a611320e968e1b56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:29:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 06:59:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCMEE5OEIxN0I0RUM4QzlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCMEE5OEIxN0I0RUM4QzlFAA==", "timestamp": "1768028389", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:29:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:29:51] [INFO] Sending instructions to 917202000200 [2026-01-10 12:29:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:29:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:29:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67001d4d683f4bb4aea36e0ad77e6862", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:29:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCMEE5OEIxN0I0RUM4QzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCMEE5OEIxN0I0RUM4QzlFAA==\",\"timestamp\":\"1768028389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:53+05:30"} [2026-01-10 12:29:54] [DEBUG] Ignoring event: delivered [2026-01-10 12:29:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCMEE5OEIxN0I0RUM4QzlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCMEE5OEIxN0I0RUM4QzlFAA==\",\"timestamp\":\"1768028389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:55+05:30"} [2026-01-10 12:29:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCMEE5OEIxN0I0RUM4QzlFAA== [2026-01-10 12:29:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGNDI2RENEQ0Y1NzYzODI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGNDI2RENEQ0Y1NzYzODI4AA==\",\"timestamp\":\"1768028384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:55+05:30"} [2026-01-10 12:29:56] [DEBUG] Ignoring event: delivered [2026-01-10 12:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGNDI2RENEQ0Y1NzYzODI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGNDI2RENEQ0Y1NzYzODI4AA==\",\"timestamp\":\"1768028384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:29:59+05:30"} [2026-01-10 12:30:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdGNDI2RENEQ0Y1NzYzODI4AA== [2026-01-10 12:30:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:00:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGNjY1Q0E4N0E1Q0ExNTIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGNjY1Q0E4N0E1Q0ExNTIyAA==", "timestamp": "1768028425", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:30:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:30:27] [INFO] Sending instructions to 917202000200 [2026-01-10 12:30:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:30:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:30:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2ee500f454c4326a7378780e8fe5a71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:30:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:00:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3QTA5MDFCMjk3Q0U5MkQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3QTA5MDFCMjk3Q0U5MkQzAA==", "timestamp": "1768028430", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:30:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:30:32] [INFO] Sending instructions to 917202000200 [2026-01-10 12:30:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:30:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:30:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef9bc8e07ac346948559d378e4c2cdb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:30:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:30:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGNjY1Q0E4N0E1Q0ExNTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGNjY1Q0E4N0E1Q0ExNTIyAA==\",\"timestamp\":\"1768028425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:30:36+05:30"} [2026-01-10 12:30:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGNjY1Q0E4N0E1Q0ExNTIyAA== [2026-01-10 12:30:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:30:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGNjY1Q0E4N0E1Q0ExNTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGNjY1Q0E4N0E1Q0ExNTIyAA==\",\"timestamp\":\"1768028425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:30:36+05:30"} [2026-01-10 12:30:37] [DEBUG] Ignoring event: delivered [2026-01-10 12:30:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3QTA5MDFCMjk3Q0U5MkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3QTA5MDFCMjk3Q0U5MkQzAA==\",\"timestamp\":\"1768028430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:30:37+05:30"} [2026-01-10 12:30:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3QTA5MDFCMjk3Q0U5MkQzAA== [2026-01-10 12:30:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:00:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFMDNGRjA4NjhFMTk0NEUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFMDNGRjA4NjhFMTk0NEUwAA==", "timestamp": "1768028435", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:30:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:30:38] [INFO] Sending instructions to 917202000200 [2026-01-10 12:30:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:30:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:30:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3fa145f8bb7f4c25a3f09901cb3b803b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3QTA5MDFCMjk3Q0U5MkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3QTA5MDFCMjk3Q0U5MkQzAA==\",\"timestamp\":\"1768028430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:30:41+05:30"} [2026-01-10 12:30:42] [DEBUG] Ignoring event: delivered [2026-01-10 12:30:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:00:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFQjcyQjU0ODNFRDVDRThFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFQjcyQjU0ODNFRDVDRThFAA==", "timestamp": "1768028441", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:30:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:30:43] [INFO] Sending instructions to 917202000200 [2026-01-10 12:30:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:30:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:30:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f31754ab5e942a29899e6ed2948ea42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:30:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:30:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFQjcyQjU0ODNFRDVDRThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFQjcyQjU0ODNFRDVDRThFAA==\",\"timestamp\":\"1768028441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:30:44+05:30"} [2026-01-10 12:30:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFQjcyQjU0ODNFRDVDRThFAA== [2026-01-10 12:30:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:30:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFQjcyQjU0ODNFRDVDRThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVFQjcyQjU0ODNFRDVDRThFAA==\",\"timestamp\":\"1768028441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:30:45+05:30"} [2026-01-10 12:30:45] [DEBUG] Ignoring event: delivered [2026-01-10 12:30:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:30:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFMDNGRjA4NjhFMTk0NEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFMDNGRjA4NjhFMTk0NEUwAA==\",\"timestamp\":\"1768028435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:30:45+05:30"} [2026-01-10 12:30:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFMDNGRjA4NjhFMTk0NEUwAA== [2026-01-10 12:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:30:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFMDNGRjA4NjhFMTk0NEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdFMDNGRjA4NjhFMTk0NEUwAA==\",\"timestamp\":\"1768028435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:30:44+05:30"} [2026-01-10 12:30:46] [DEBUG] Ignoring event: delivered [2026-01-10 12:31:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCQTVBMUNCNUVCQkM0MENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCQTVBMUNCNUVCQkM0MENEAA==\",\"timestamp\":\"1768028477\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:31:21+05:30"} [2026-01-10 12:31:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:31:21] [INFO] Sending instructions to 917202000200 [2026-01-10 12:31:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:31:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:31:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "090f2925e9784838858c6a45142f3caa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:31:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCQTVBMUNCNUVCQkM0MENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCQTVBMUNCNUVCQkM0MENEAA==\",\"timestamp\":\"1768028477\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:31:21+05:30"} [2026-01-10 12:31:22] [DEBUG] Ignoring event: delivered [2026-01-10 12:31:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:01:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCQTVBMUNCNUVCQkM0MENEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCQTVBMUNCNUVCQkM0MENEAA==", "timestamp": "1768028477", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:31:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVCQTVBMUNCNUVCQkM0MENEAA== [2026-01-10 12:31:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:01:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwNzhFMzYyNkQxOEE4RUI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwNzhFMzYyNkQxOEE4RUI3AA==", "timestamp": "1768028484", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:31:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:31:27] [INFO] Sending instructions to 917202000200 [2026-01-10 12:31:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:31:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:31:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be736eac9eac41e1a837212386d58e76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:31:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwNzhFMzYyNkQxOEE4RUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwNzhFMzYyNkQxOEE4RUI3AA==\",\"timestamp\":\"1768028484\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:31:27+05:30"} [2026-01-10 12:31:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwNzhFMzYyNkQxOEE4RUI3AA== [2026-01-10 12:31:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:31:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwNzhFMzYyNkQxOEE4RUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAwNzhFMzYyNkQxOEE4RUI3AA==\",\"timestamp\":\"1768028484\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:31:31+05:30"} [2026-01-10 12:31:32] [DEBUG] Ignoring event: delivered [2026-01-10 12:31:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:01:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFRUU4QjM3MkNCNUY5RDIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFRUU4QjM3MkNCNUY5RDIwAA==", "timestamp": "1768028490", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:31:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:31:33] [INFO] Sending instructions to 917202000200 [2026-01-10 12:31:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:31:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:31:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f815b5eebe04eada9cfeff9b485ee2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFRUU4QjM3MkNCNUY5RDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFRUU4QjM3MkNCNUY5RDIwAA==\",\"timestamp\":\"1768028490\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:31:34+05:30"} [2026-01-10 12:31:35] [DEBUG] Ignoring event: delivered [2026-01-10 12:31:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFRUU4QjM3MkNCNUY5RDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFRUU4QjM3MkNCNUY5RDIwAA==\",\"timestamp\":\"1768028490\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:31:38+05:30"} [2026-01-10 12:31:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFRUU4QjM3MkNCNUY5RDIwAA== [2026-01-10 12:32:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:02:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwODNCNDMzMjI1RDJCODY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwODNCNDMzMjI1RDJCODY3AA==", "timestamp": "1768028526", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:32:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:32:08] [INFO] Sending instructions to 917202000200 [2026-01-10 12:32:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:32:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:32:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7d095dcdbab47e4b7190df993b93652", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:32:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwODNCNDMzMjI1RDJCODY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwODNCNDMzMjI1RDJCODY3AA==\",\"timestamp\":\"1768028526\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:32:10+05:30"} [2026-01-10 12:32:12] [DEBUG] Ignoring event: delivered [2026-01-10 12:32:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwODNCNDMzMjI1RDJCODY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwODNCNDMzMjI1RDJCODY3AA==\",\"timestamp\":\"1768028526\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:32:10+05:30"} [2026-01-10 12:32:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwODNCNDMzMjI1RDJCODY3AA== [2026-01-10 12:32:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:02:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxNTEyNjY4MTFCQzUxMEY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxNTEyNjY4MTFCQzUxMEY0AA==", "timestamp": "1768028531", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:32:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:32:13] [INFO] Sending instructions to 917202000200 [2026-01-10 12:32:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:32:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:32:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed6a75f9ba0f4dbeaa2942e9df7dda86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:32:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:02:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjY2NDJDODkyQTdBQzQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjY2NDJDODkyQTdBQzQwAA==", "timestamp": "1768028537", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:32:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:32:18] [INFO] Sending instructions to 917202000200 [2026-01-10 12:32:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:32:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:32:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9146af4142024aac9214b39b1908ca26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:32:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxNTEyNjY4MTFCQzUxMEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxNTEyNjY4MTFCQzUxMEY0AA==\",\"timestamp\":\"1768028531\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:32:20+05:30"} [2026-01-10 12:32:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxNTEyNjY4MTFCQzUxMEY0AA== [2026-01-10 12:32:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxNTEyNjY4MTFCQzUxMEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYxNTEyNjY4MTFCQzUxMEY0AA==\",\"timestamp\":\"1768028531\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:32:19+05:30"} [2026-01-10 12:32:21] [DEBUG] Ignoring event: delivered [2026-01-10 12:32:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjY2NDJDODkyQTdBQzQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjY2NDJDODkyQTdBQzQwAA==\",\"timestamp\":\"1768028537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:32:26+05:30"} [2026-01-10 12:32:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjY2NDJDODkyQTdBQzQwAA== [2026-01-10 12:32:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjY2NDJDODkyQTdBQzQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyRjY2NDJDODkyQTdBQzQwAA==\",\"timestamp\":\"1768028537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:32:26+05:30"} [2026-01-10 12:32:27] [DEBUG] Ignoring event: delivered [2026-01-10 12:32:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:02:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEMDdCMDlFMTE1NkRCRTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEMDdCMDlFMTE1NkRCRTY3AA==", "timestamp": "1768028572", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:32:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:32:54] [INFO] Sending instructions to 917202000200 [2026-01-10 12:32:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:32:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:32:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3642e0131e545879f9cdb30d6724084", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:32:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEMDdCMDlFMTE1NkRCRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEMDdCMDlFMTE1NkRCRTY3AA==\",\"timestamp\":\"1768028572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:32:57+05:30"} [2026-01-10 12:32:58] [DEBUG] Ignoring event: delivered [2026-01-10 12:32:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:02:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NUQ4MDJBRDU5NDVBQTVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NUQ4MDJBRDU5NDVBQTVEAA==", "timestamp": "1768028577", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:32:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:32:59] [INFO] Sending instructions to 917202000200 [2026-01-10 12:32:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:32:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:32:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20f62dee77d04baf8ba65651c506b70d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NUQ4MDJBRDU5NDVBQTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NUQ4MDJBRDU5NDVBQTVEAA==\",\"timestamp\":\"1768028577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:02+05:30"} [2026-01-10 12:33:03] [DEBUG] Ignoring event: delivered [2026-01-10 12:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEMDdCMDlFMTE1NkRCRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEMDdCMDlFMTE1NkRCRTY3AA==\",\"timestamp\":\"1768028572\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:02+05:30"} [2026-01-10 12:33:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEMDdCMDlFMTE1NkRCRTY3AA== [2026-01-10 12:33:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:03:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMDkyNDBBRjY4RUUxQUU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMDkyNDBBRjY4RUUxQUU1AA==", "timestamp": "1768028582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:33:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:33:04] [INFO] Sending instructions to 917202000200 [2026-01-10 12:33:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:33:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:33:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:32:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NUQ4MDJBRDU5NDVBQTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NUQ4MDJBRDU5NDVBQTVEAA==\",\"timestamp\":\"1768028577\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:04+05:30"} [2026-01-10 12:33:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1NUQ4MDJBRDU5NDVBQTVEAA== [2026-01-10 12:33:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3db9dcaa3be488f9fe222b320418c0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:33:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMDkyNDBBRjY4RUUxQUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMDkyNDBBRjY4RUUxQUU1AA==\",\"timestamp\":\"1768028582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:08+05:30"} [2026-01-10 12:33:08] [DEBUG] Ignoring event: delivered [2026-01-10 12:33:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:03:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3QzdEQUE4QTI0OEMwODkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3QzdEQUE4QTI0OEMwODkxAA==", "timestamp": "1768028588", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:33:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:33:10] [INFO] Sending instructions to 917202000200 [2026-01-10 12:33:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:33:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:33:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07fd1ad1e9084187804fbea92903fb89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:33:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMDkyNDBBRjY4RUUxQUU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMDkyNDBBRjY4RUUxQUU1AA==\",\"timestamp\":\"1768028582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:12+05:30"} [2026-01-10 12:33:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFMDkyNDBBRjY4RUUxQUU1AA== [2026-01-10 12:33:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3QzdEQUE4QTI0OEMwODkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3QzdEQUE4QTI0OEMwODkxAA==\",\"timestamp\":\"1768028588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:12+05:30"} [2026-01-10 12:33:13] [DEBUG] Ignoring event: delivered [2026-01-10 12:33:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3QzdEQUE4QTI0OEMwODkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3QzdEQUE4QTI0OEMwODkxAA==\",\"timestamp\":\"1768028588\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:13+05:30"} [2026-01-10 12:33:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3QzdEQUE4QTI0OEMwODkxAA== [2026-01-10 12:33:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:03:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBNkQxRUNDRTMwQUNGRjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBNkQxRUNDRTMwQUNGRjAzAA==", "timestamp": "1768028624", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:33:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:33:46] [INFO] Sending instructions to 917202000200 [2026-01-10 12:33:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:33:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:33:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fda87d7c85e7491887c9679e2719f808", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:33:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:03:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCN0JCQ0Q2RkZCQUI2MTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCN0JCQ0Q2RkZCQUI2MTlGAA==", "timestamp": "1768028629", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:33:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:33:51] [INFO] Sending instructions to 917202000200 [2026-01-10 12:33:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:33:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:33:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a51a1996a1b14984bcd17077c407f9e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:33:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBNkQxRUNDRTMwQUNGRjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBNkQxRUNDRTMwQUNGRjAzAA==\",\"timestamp\":\"1768028624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:55+05:30"} [2026-01-10 12:33:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBNkQxRUNDRTMwQUNGRjAzAA== [2026-01-10 12:33:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:03:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTc5NDJBMzEzNkExOTUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTc5NDJBMzEzNkExOTUxAA==", "timestamp": "1768028634", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:33:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:33:56] [INFO] Sending instructions to 917202000200 [2026-01-10 12:33:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:33:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:33:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "323fc54e6ca94bbda71ef7984f1d2528", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:33:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBNkQxRUNDRTMwQUNGRjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBNkQxRUNDRTMwQUNGRjAzAA==\",\"timestamp\":\"1768028624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:56+05:30"} [2026-01-10 12:33:56] [DEBUG] Ignoring event: delivered [2026-01-10 12:33:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCN0JCQ0Q2RkZCQUI2MTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCN0JCQ0Q2RkZCQUI2MTlGAA==\",\"timestamp\":\"1768028629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:58+05:30"} [2026-01-10 12:33:59] [DEBUG] Ignoring event: delivered [2026-01-10 12:34:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCN0JCQ0Q2RkZCQUI2MTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCN0JCQ0Q2RkZCQUI2MTlGAA==\",\"timestamp\":\"1768028629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:33:59+05:30"} [2026-01-10 12:34:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCN0JCQ0Q2RkZCQUI2MTlGAA== [2026-01-10 12:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTc5NDJBMzEzNkExOTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTc5NDJBMzEzNkExOTUxAA==\",\"timestamp\":\"1768028634\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:34:02+05:30"} [2026-01-10 12:34:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTc5NDJBMzEzNkExOTUxAA== [2026-01-10 12:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTc5NDJBMzEzNkExOTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0RTc5NDJBMzEzNkExOTUxAA==\",\"timestamp\":\"1768028634\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:34:02+05:30"} [2026-01-10 12:34:02] [DEBUG] Ignoring event: delivered [2026-01-10 12:34:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:04:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4M0NBNzNDODAwMTE4NDdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4M0NBNzNDODAwMTE4NDdFAA==", "timestamp": "1768028670", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:34:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:34:31] [INFO] Sending instructions to 917202000200 [2026-01-10 12:34:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:34:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:34:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "434509ec92b842d99484d91dfac22724", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:34:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:04:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZCMUQ0Q0QyRTBFQUE2MTA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZCMUQ0Q0QyRTBFQUE2MTA1AA==", "timestamp": "1768028676", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:34:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:34:37] [INFO] Sending instructions to 917202000200 [2026-01-10 12:34:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:34:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:34:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8321619b4343419eae6b0f598b81600a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:34:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:34:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4M0NBNzNDODAwMTE4NDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4M0NBNzNDODAwMTE4NDdFAA==\",\"timestamp\":\"1768028670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:34:40+05:30"} [2026-01-10 12:34:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4M0NBNzNDODAwMTE4NDdFAA== [2026-01-10 12:34:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:04:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRDg5QzE4NzZDODc3OTI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRDg5QzE4NzZDODc3OTI2AA==", "timestamp": "1768028680", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:34:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:34:42] [INFO] Sending instructions to 917202000200 [2026-01-10 12:34:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:34:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:34:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:34:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4M0NBNzNDODAwMTE4NDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4M0NBNzNDODAwMTE4NDdFAA==\",\"timestamp\":\"1768028670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:34:40+05:30"} [2026-01-10 12:34:42] [DEBUG] Ignoring event: delivered [2026-01-10 12:34:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44d22d6771ca4069b6acc8c6b97e137b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:34:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:34:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZCMUQ0Q0QyRTBFQUE2MTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZCMUQ0Q0QyRTBFQUE2MTA1AA==\",\"timestamp\":\"1768028676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:34:48+05:30"} [2026-01-10 12:34:48] [DEBUG] Ignoring event: delivered [2026-01-10 12:34:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:34:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZCMUQ0Q0QyRTBFQUE2MTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZCMUQ0Q0QyRTBFQUE2MTA1AA==\",\"timestamp\":\"1768028676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:34:49+05:30"} [2026-01-10 12:34:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZCMUQ0Q0QyRTBFQUE2MTA1AA== [2026-01-10 12:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:34:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRDg5QzE4NzZDODc3OTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRDg5QzE4NzZDODc3OTI2AA==\",\"timestamp\":\"1768028680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:34:51+05:30"} [2026-01-10 12:34:51] [DEBUG] Ignoring event: delivered [2026-01-10 12:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:34:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRDg5QzE4NzZDODc3OTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRDg5QzE4NzZDODc3OTI2AA==\",\"timestamp\":\"1768028680\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:34:53+05:30"} [2026-01-10 12:34:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyRDg5QzE4NzZDODc3OTI2AA== [2026-01-10 12:35:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:05:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OEU5OTIwRDNEOThBOTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OEU5OTIwRDNEOThBOTczAA==", "timestamp": "1768028716", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:35:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:35:18] [INFO] Sending instructions to 917202000200 [2026-01-10 12:35:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:35:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:35:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d2caab432494fc09c958e259d30f7b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:35:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:05:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzREQzZCQUYwMjVCMTAyRUYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzREQzZCQUYwMjVCMTAyRUYwAA==", "timestamp": "1768028721", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:35:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:35:23] [INFO] Sending instructions to 917202000200 [2026-01-10 12:35:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:35:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:35:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96023f517f774100aca0ef25de5f7b50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:35:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:35:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OEU5OTIwRDNEOThBOTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OEU5OTIwRDNEOThBOTczAA==\",\"timestamp\":\"1768028716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:35:25+05:30"} [2026-01-10 12:35:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OEU5OTIwRDNEOThBOTczAA== [2026-01-10 12:35:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:35:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OEU5OTIwRDNEOThBOTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0OEU5OTIwRDNEOThBOTczAA==\",\"timestamp\":\"1768028716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:35:25+05:30"} [2026-01-10 12:35:25] [DEBUG] Ignoring event: delivered [2026-01-10 12:35:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:35:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzREQzZCQUYwMjVCMTAyRUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzREQzZCQUYwMjVCMTAyRUYwAA==\",\"timestamp\":\"1768028721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:35:25+05:30"} [2026-01-10 12:35:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzREQzZCQUYwMjVCMTAyRUYwAA== [2026-01-10 12:35:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:05:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1ODUxNDJENzk0M0NDRjM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1ODUxNDJENzk0M0NDRjM1AA==", "timestamp": "1768028726", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:35:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:35:28] [INFO] Sending instructions to 917202000200 [2026-01-10 12:35:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:35:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:35:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99095a7ccf0643729bc9a6b157c614d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:35:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzREQzZCQUYwMjVCMTAyRUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzREQzZCQUYwMjVCMTAyRUYwAA==\",\"timestamp\":\"1768028721\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:35:33+05:30"} [2026-01-10 12:35:33] [DEBUG] Ignoring event: delivered [2026-01-10 12:35:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:05:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3NDg2RDc2OTA5MUZDMTJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3NDg2RDc2OTA5MUZDMTJFAA==", "timestamp": "1768028732", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:35:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:35:33] [INFO] Sending instructions to 917202000200 [2026-01-10 12:35:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:35:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:35:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e389bf2482244e1f92843dc7fbb0c110", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:35:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:35:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1ODUxNDJENzk0M0NDRjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1ODUxNDJENzk0M0NDRjM1AA==\",\"timestamp\":\"1768028726\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:35:34+05:30"} [2026-01-10 12:35:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1ODUxNDJENzk0M0NDRjM1AA== [2026-01-10 12:35:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:35:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1ODUxNDJENzk0M0NDRjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1ODUxNDJENzk0M0NDRjM1AA==\",\"timestamp\":\"1768028726\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:35:36+05:30"} [2026-01-10 12:35:36] [DEBUG] Ignoring event: delivered [2026-01-10 12:35:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:35:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3NDg2RDc2OTA5MUZDMTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3NDg2RDc2OTA5MUZDMTJFAA==\",\"timestamp\":\"1768028732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:35:41+05:30"} [2026-01-10 12:35:42] [DEBUG] Ignoring event: delivered [2026-01-10 12:35:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:35:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3NDg2RDc2OTA5MUZDMTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3NDg2RDc2OTA5MUZDMTJFAA==\",\"timestamp\":\"1768028732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:35:41+05:30"} [2026-01-10 12:35:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3NDg2RDc2OTA5MUZDMTJFAA== [2026-01-10 12:36:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:06:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGQ0E1ODlFNEYyRTBEMUFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGQ0E1ODlFNEYyRTBEMUFGAA==", "timestamp": "1768028767", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:36:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:36:09] [INFO] Sending instructions to 917202000200 [2026-01-10 12:36:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:36:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:36:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90c169906d414f038351916d0efbf9fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:36:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:36:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGQ0E1ODlFNEYyRTBEMUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGQ0E1ODlFNEYyRTBEMUFGAA==\",\"timestamp\":\"1768028767\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:36:13+05:30"} [2026-01-10 12:36:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGQ0E1ODlFNEYyRTBEMUFGAA== [2026-01-10 12:36:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:06:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGNjAyRTdEOTk3RkJDNEMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGNjAyRTdEOTk3RkJDNEMwAA==", "timestamp": "1768028772", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:36:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:36:14] [INFO] Sending instructions to 917202000200 [2026-01-10 12:36:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:36:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:36:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec689a26727f4715ba3835d42353caef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:36:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:06:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMzYxODAxNzA3RkFFQTI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMzYxODAxNzA3RkFFQTI2AA==", "timestamp": "1768028778", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:36:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:36:19] [INFO] Sending instructions to 917202000200 [2026-01-10 12:36:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:36:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:36:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c3ebaa894704529aaf3838dac6b6be0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:36:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:36:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMzYxODAxNzA3RkFFQTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMzYxODAxNzA3RkFFQTI2AA==\",\"timestamp\":\"1768028778\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:36:19+05:30"} [2026-01-10 12:36:20] [DEBUG] Ignoring event: delivered [2026-01-10 12:36:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:36:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGQ0E1ODlFNEYyRTBEMUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGQ0E1ODlFNEYyRTBEMUFGAA==\",\"timestamp\":\"1768028767\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:36:19+05:30"} [2026-01-10 12:36:20] [DEBUG] Ignoring event: delivered [2026-01-10 12:36:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:36:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGNjAyRTdEOTk3RkJDNEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGNjAyRTdEOTk3RkJDNEMwAA==\",\"timestamp\":\"1768028772\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:36:24+05:30"} [2026-01-10 12:36:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGNjAyRTdEOTk3RkJDNEMwAA== [2026-01-10 12:36:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:36:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMzYxODAxNzA3RkFFQTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMzYxODAxNzA3RkFFQTI2AA==\",\"timestamp\":\"1768028778\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:36:25+05:30"} [2026-01-10 12:36:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMzYxODAxNzA3RkFFQTI2AA== [2026-01-10 12:36:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:36:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGNjAyRTdEOTk3RkJDNEMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGNjAyRTdEOTk3RkJDNEMwAA==\",\"timestamp\":\"1768028772\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:36:25+05:30"} [2026-01-10 12:36:25] [DEBUG] Ignoring event: delivered [2026-01-10 12:36:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:06:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwRUUwRTIyNTMxNjIxM0U3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwRUUwRTIyNTMxNjIxM0U3AA==", "timestamp": "1768028813", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:36:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:36:55] [INFO] Sending instructions to 917202000200 [2026-01-10 12:36:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:36:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:36:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c2c62687eaa42fd80d9406c6329685f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:36:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwRUUwRTIyNTMxNjIxM0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwRUUwRTIyNTMxNjIxM0U3AA==\",\"timestamp\":\"1768028813\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:36:56+05:30"} [2026-01-10 12:36:57] [DEBUG] Ignoring event: delivered [2026-01-10 12:37:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:07:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCREI4MzVCMzdCODE1RDZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCREI4MzVCMzdCODE1RDZFAA==", "timestamp": "1768028818", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:37:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:37:00] [INFO] Sending instructions to 917202000200 [2026-01-10 12:37:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:37:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:37:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a8072242fd54c81b25cce6838232cb8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:37:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCREI4MzVCMzdCODE1RDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCREI4MzVCMzdCODE1RDZFAA==\",\"timestamp\":\"1768028818\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:01+05:30"} [2026-01-10 12:37:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCREI4MzVCMzdCODE1RDZFAA== [2026-01-10 12:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:36:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwRUUwRTIyNTMxNjIxM0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwRUUwRTIyNTMxNjIxM0U3AA==\",\"timestamp\":\"1768028813\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:01+05:30"} [2026-01-10 12:37:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEwRUUwRTIyNTMxNjIxM0U3AA== [2026-01-10 12:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCREI4MzVCMzdCODE1RDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVCREI4MzVCMzdCODE1RDZFAA==\",\"timestamp\":\"1768028818\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:01+05:30"} [2026-01-10 12:37:02] [DEBUG] Ignoring event: delivered [2026-01-10 12:37:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:07:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxNjRGODU5ODlFM0FFNUQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxNjRGODU5ODlFM0FFNUQ4AA==", "timestamp": "1768028823", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:37:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:37:05] [INFO] Sending instructions to 917202000200 [2026-01-10 12:37:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:37:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:37:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c3ce871ac864032a1c1f9815a4f9480", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxNjRGODU5ODlFM0FFNUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxNjRGODU5ODlFM0FFNUQ4AA==\",\"timestamp\":\"1768028823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:05+05:30"} [2026-01-10 12:37:06] [DEBUG] Ignoring event: delivered [2026-01-10 12:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxNjRGODU5ODlFM0FFNUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxNjRGODU5ODlFM0FFNUQ4AA==\",\"timestamp\":\"1768028823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:05+05:30"} [2026-01-10 12:37:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UxNjRGODU5ODlFM0FFNUQ4AA== [2026-01-10 12:37:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:07:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQTA5OEFDNkNDRThEQUQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQTA5OEFDNkNDRThEQUQ4AA==", "timestamp": "1768028828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:37:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:37:10] [INFO] Sending instructions to 917202000200 [2026-01-10 12:37:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:37:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:37:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67f243f10d1145828287862fbaeaa8e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:37:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQTA5OEFDNkNDRThEQUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQTA5OEFDNkNDRThEQUQ4AA==\",\"timestamp\":\"1768028828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:11+05:30"} [2026-01-10 12:37:12] [DEBUG] Ignoring event: delivered [2026-01-10 12:37:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQTA5OEFDNkNDRThEQUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQTA5OEFDNkNDRThEQUQ4AA==\",\"timestamp\":\"1768028828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:13+05:30"} [2026-01-10 12:37:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQTA5OEFDNkNDRThEQUQ4AA== [2026-01-10 12:37:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:07:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFBNEUyMDVCQjg2RDkxMzZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFBNEUyMDVCQjg2RDkxMzZBAA==", "timestamp": "1768028863", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:37:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:37:46] [INFO] Sending instructions to 917202000200 [2026-01-10 12:37:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:37:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:37:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3389c68eb1843d2918c2992a6a7d326", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFBNEUyMDVCQjg2RDkxMzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFBNEUyMDVCQjg2RDkxMzZBAA==\",\"timestamp\":\"1768028863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:47+05:30"} [2026-01-10 12:37:48] [DEBUG] Ignoring event: delivered [2026-01-10 12:37:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFBNEUyMDVCQjg2RDkxMzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFBNEUyMDVCQjg2RDkxMzZBAA==\",\"timestamp\":\"1768028863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:48+05:30"} [2026-01-10 12:37:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFBNEUyMDVCQjg2RDkxMzZBAA== [2026-01-10 12:37:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:07:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEwNkM3RENDRDM4RDQ4NDNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEwNkM3RENDRDM4RDQ4NDNFAA==", "timestamp": "1768028869", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:37:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:37:51] [INFO] Sending instructions to 917202000200 [2026-01-10 12:37:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:37:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:37:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9133aa9fc944f4389cf71411b007ce3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:37:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEwNkM3RENDRDM4RDQ4NDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEwNkM3RENDRDM4RDQ4NDNFAA==\",\"timestamp\":\"1768028869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:51+05:30"} [2026-01-10 12:37:51] [DEBUG] Ignoring event: delivered [2026-01-10 12:37:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEwNkM3RENDRDM4RDQ4NDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEwNkM3RENDRDM4RDQ4NDNFAA==\",\"timestamp\":\"1768028869\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:51+05:30"} [2026-01-10 12:37:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEwNkM3RENDRDM4RDQ4NDNFAA== [2026-01-10 12:37:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:07:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MjdCMTk1RkNGMDIwNkM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MjdCMTk1RkNGMDIwNkM5AA==", "timestamp": "1768028874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:37:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:37:56] [INFO] Sending instructions to 917202000200 [2026-01-10 12:37:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:37:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:37:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "293afc0ba25446339ffa7e63c7db5efc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MjdCMTk1RkNGMDIwNkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MjdCMTk1RkNGMDIwNkM5AA==\",\"timestamp\":\"1768028874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:58+05:30"} [2026-01-10 12:37:59] [DEBUG] Ignoring event: delivered [2026-01-10 12:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:37:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MjdCMTk1RkNGMDIwNkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MjdCMTk1RkNGMDIwNkM5AA==\",\"timestamp\":\"1768028874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:37:58+05:30"} [2026-01-10 12:37:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI1MjdCMTk1RkNGMDIwNkM5AA== [2026-01-10 12:38:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:08:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQUI3NzAxNkJFOUI2MTU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQUI3NzAxNkJFOUI2MTU3AA==", "timestamp": "1768028910", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:38:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:38:32] [INFO] Sending instructions to 917202000200 [2026-01-10 12:38:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:38:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:38:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "976a1eed1ecd4ab5a75acadc5db6e391", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:38:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:38:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQUI3NzAxNkJFOUI2MTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQUI3NzAxNkJFOUI2MTU3AA==\",\"timestamp\":\"1768028910\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:38:34+05:30"} [2026-01-10 12:38:35] [DEBUG] Ignoring event: delivered [2026-01-10 12:38:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:08:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwMzZEMkFERkExM0M5NUQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwMzZEMkFERkExM0M5NUQ1AA==", "timestamp": "1768028915", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:38:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:38:36] [INFO] Sending instructions to 917202000200 [2026-01-10 12:38:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:38:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:38:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae19327c2a704fdd8f62c149edde12ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:38:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:38:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQUI3NzAxNkJFOUI2MTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQUI3NzAxNkJFOUI2MTU3AA==\",\"timestamp\":\"1768028910\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:38:37+05:30"} [2026-01-10 12:38:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQUI3NzAxNkJFOUI2MTU3AA== [2026-01-10 12:38:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:08:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzMzBBRTA2QjA0RkUxRDVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzMzBBRTA2QjA0RkUxRDVGAA==", "timestamp": "1768028920", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:38:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:38:41] [INFO] Sending instructions to 917202000200 [2026-01-10 12:38:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:38:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:38:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed7f8a3eb0084ead80054f8973841f42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:38:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:38:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzMzBBRTA2QjA0RkUxRDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzMzBBRTA2QjA0RkUxRDVGAA==\",\"timestamp\":\"1768028920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:38:42+05:30"} [2026-01-10 12:38:43] [DEBUG] Ignoring event: delivered [2026-01-10 12:38:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:38:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwMzZEMkFERkExM0M5NUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwMzZEMkFERkExM0M5NUQ1AA==\",\"timestamp\":\"1768028915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:38:42+05:30"} [2026-01-10 12:38:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwMzZEMkFERkExM0M5NUQ1AA== [2026-01-10 12:38:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:38:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwMzZEMkFERkExM0M5NUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwMzZEMkFERkExM0M5NUQ1AA==\",\"timestamp\":\"1768028915\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:38:42+05:30"} [2026-01-10 12:38:43] [DEBUG] Ignoring event: delivered [2026-01-10 12:38:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:08:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5OUFCM0VCODEwNDBDMjNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5OUFCM0VCODEwNDBDMjNDAA==", "timestamp": "1768028925", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:38:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:38:46] [INFO] Sending instructions to 917202000200 [2026-01-10 12:38:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:38:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:38:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f7b7c0aac8c44dc94bfd568eb398738", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:38:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:38:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5OUFCM0VCODEwNDBDMjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5OUFCM0VCODEwNDBDMjNDAA==\",\"timestamp\":\"1768028925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:38:48+05:30"} [2026-01-10 12:38:48] [DEBUG] Ignoring event: delivered [2026-01-10 12:38:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:38:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzMzBBRTA2QjA0RkUxRDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzMzBBRTA2QjA0RkUxRDVGAA==\",\"timestamp\":\"1768028920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:38:48+05:30"} [2026-01-10 12:38:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YzMzBBRTA2QjA0RkUxRDVGAA== [2026-01-10 12:38:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:38:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5OUFCM0VCODEwNDBDMjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5OUFCM0VCODEwNDBDMjNDAA==\",\"timestamp\":\"1768028925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:38:48+05:30"} [2026-01-10 12:38:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5OUFCM0VCODEwNDBDMjNDAA== [2026-01-10 12:39:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:09:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExODA2QkE5NEEwMzZBNzYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExODA2QkE5NEEwMzZBNzYxAA==", "timestamp": "1768028960", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:39:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:39:22] [INFO] Sending instructions to 917202000200 [2026-01-10 12:39:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:39:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:39:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd661b020b034147bedd92a252bd20ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExODA2QkE5NEEwMzZBNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExODA2QkE5NEEwMzZBNzYxAA==\",\"timestamp\":\"1768028960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:39:22+05:30"} [2026-01-10 12:39:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExODA2QkE5NEEwMzZBNzYxAA== [2026-01-10 12:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExODA2QkE5NEEwMzZBNzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExODA2QkE5NEEwMzZBNzYxAA==\",\"timestamp\":\"1768028960\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:39:22+05:30"} [2026-01-10 12:39:23] [DEBUG] Ignoring event: delivered [2026-01-10 12:39:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:09:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE4QjVGOUNDMkE4MjQ5RDEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE4QjVGOUNDMkE4MjQ5RDEyAA==", "timestamp": "1768028965", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:39:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:39:27] [INFO] Sending instructions to 917202000200 [2026-01-10 12:39:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:39:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:39:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3be7c60a9b9d4a5fbd89fcb18ffded86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:39:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE4QjVGOUNDMkE4MjQ5RDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE4QjVGOUNDMkE4MjQ5RDEyAA==\",\"timestamp\":\"1768028965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:39:28+05:30"} [2026-01-10 12:39:29] [DEBUG] Ignoring event: delivered [2026-01-10 12:39:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:09:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMEYzQjFGOTcwRjRBN0E5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMEYzQjFGOTcwRjRBN0E5AA==", "timestamp": "1768028970", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:39:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:39:32] [INFO] Sending instructions to 917202000200 [2026-01-10 12:39:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:39:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:39:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b52549c519d43fdab9b814dbf846099", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:39:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE4QjVGOUNDMkE4MjQ5RDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE4QjVGOUNDMkE4MjQ5RDEyAA==\",\"timestamp\":\"1768028965\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:39:34+05:30"} [2026-01-10 12:39:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE4QjVGOUNDMkE4MjQ5RDEyAA== [2026-01-10 12:39:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:39:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMEYzQjFGOTcwRjRBN0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMEYzQjFGOTcwRjRBN0E5AA==\",\"timestamp\":\"1768028970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:39:39+05:30"} [2026-01-10 12:39:39] [DEBUG] Ignoring event: delivered [2026-01-10 12:39:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:39:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMEYzQjFGOTcwRjRBN0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMEYzQjFGOTcwRjRBN0E5AA==\",\"timestamp\":\"1768028970\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:39:39+05:30"} [2026-01-10 12:39:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMEYzQjFGOTcwRjRBN0E5AA== [2026-01-10 12:40:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:10:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzNDAzNDIyQ0RBRDQzMTQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzNDAzNDIyQ0RBRDQzMTQwAA==", "timestamp": "1768029006", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:40:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:40:07] [INFO] Sending instructions to 917202000200 [2026-01-10 12:40:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:40:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:40:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cbaf8c19d3f4a49832f7ba1ee2378cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzNDAzNDIyQ0RBRDQzMTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzNDAzNDIyQ0RBRDQzMTQwAA==\",\"timestamp\":\"1768029006\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:40:11+05:30"} [2026-01-10 12:40:11] [DEBUG] Ignoring event: delivered [2026-01-10 12:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzNDAzNDIyQ0RBRDQzMTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzNDAzNDIyQ0RBRDQzMTQwAA==\",\"timestamp\":\"1768029006\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:40:10+05:30"} [2026-01-10 12:40:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzNDAzNDIyQ0RBRDQzMTQwAA== [2026-01-10 12:40:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:10:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0QzMxQzZENTIxNDU4NUE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0QzMxQzZENTIxNDU4NUE1AA==", "timestamp": "1768029010", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:40:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:40:12] [INFO] Sending instructions to 917202000200 [2026-01-10 12:40:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:40:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:40:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fb24ebacc7f4d1f8296b2aa1ee10019", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:40:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0QzMxQzZENTIxNDU4NUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0QzMxQzZENTIxNDU4NUE1AA==\",\"timestamp\":\"1768029010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:40:15+05:30"} [2026-01-10 12:40:15] [DEBUG] Ignoring event: delivered [2026-01-10 12:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0QzMxQzZENTIxNDU4NUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0QzMxQzZENTIxNDU4NUE1AA==\",\"timestamp\":\"1768029010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:40:15+05:30"} [2026-01-10 12:40:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI0QzMxQzZENTIxNDU4NUE1AA== [2026-01-10 12:40:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:10:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBODdEOEEzMkMwREU2QzkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBODdEOEEzMkMwREU2QzkyAA==", "timestamp": "1768029016", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:40:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:40:17] [INFO] Sending instructions to 917202000200 [2026-01-10 12:40:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:40:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:40:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54a2c01604534c5987d84fa66d7ba1e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:40:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBODdEOEEzMkMwREU2QzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBODdEOEEzMkMwREU2QzkyAA==\",\"timestamp\":\"1768029016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:40:20+05:30"} [2026-01-10 12:40:21] [DEBUG] Ignoring event: delivered [2026-01-10 12:40:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBODdEOEEzMkMwREU2QzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBODdEOEEzMkMwREU2QzkyAA==\",\"timestamp\":\"1768029016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:40:21+05:30"} [2026-01-10 12:40:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlBODdEOEEzMkMwREU2QzkyAA== [2026-01-10 12:40:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:10:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTk0REE4OEUxRUQ3QkZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTk0REE4OEUxRUQ3QkZDAA==", "timestamp": "1768029020", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:40:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:40:22] [INFO] Sending instructions to 917202000200 [2026-01-10 12:40:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:40:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:40:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25f0cf8d66194f57b91142827ae2d24a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTk0REE4OEUxRUQ3QkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTk0REE4OEUxRUQ3QkZDAA==\",\"timestamp\":\"1768029020\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:40:24+05:30"} [2026-01-10 12:40:25] [DEBUG] Ignoring event: delivered [2026-01-10 12:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTk0REE4OEUxRUQ3QkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTk0REE4OEUxRUQ3QkZDAA==\",\"timestamp\":\"1768029020\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:40:24+05:30"} [2026-01-10 12:40:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY5RTk0REE4OEUxRUQ3QkZDAA== [2026-01-10 12:40:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:10:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQThFRUEzQzc4Qjc0MTVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQThFRUEzQzc4Qjc0MTVBAA==", "timestamp": "1768029056", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:40:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:40:58] [INFO] Sending instructions to 917202000200 [2026-01-10 12:40:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:40:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:40:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f5b8bb0ad7644dcad2ab1d438de0fca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQThFRUEzQzc4Qjc0MTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQThFRUEzQzc4Qjc0MTVBAA==\",\"timestamp\":\"1768029056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:02+05:30"} [2026-01-10 12:41:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQThFRUEzQzc4Qjc0MTVBAA== [2026-01-10 12:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:40:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQThFRUEzQzc4Qjc0MTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQThFRUEzQzc4Qjc0MTVBAA==\",\"timestamp\":\"1768029056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:02+05:30"} [2026-01-10 12:41:03] [DEBUG] Ignoring event: delivered [2026-01-10 12:41:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:11:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFQTI1NEExNzRDMTA0MDk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFQTI1NEExNzRDMTA0MDk4AA==", "timestamp": "1768029062", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:41:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:41:03] [INFO] Sending instructions to 917202000200 [2026-01-10 12:41:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:41:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:41:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41567e9fadf8491e866f94b9fe984be6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFQTI1NEExNzRDMTA0MDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFQTI1NEExNzRDMTA0MDk4AA==\",\"timestamp\":\"1768029062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:06+05:30"} [2026-01-10 12:41:07] [DEBUG] Ignoring event: delivered [2026-01-10 12:41:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:11:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3OURBNTJDODIyMzI0NTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3OURBNTJDODIyMzI0NTRBAA==", "timestamp": "1768029067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:41:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:41:08] [INFO] Sending instructions to 917202000200 [2026-01-10 12:41:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:41:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:41:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "583c5b409ef6491cba9a41620f916fd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:41:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFQTI1NEExNzRDMTA0MDk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFQTI1NEExNzRDMTA0MDk4AA==\",\"timestamp\":\"1768029062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:08+05:30"} [2026-01-10 12:41:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFQTI1NEExNzRDMTA0MDk4AA== [2026-01-10 12:41:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3OURBNTJDODIyMzI0NTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3OURBNTJDODIyMzI0NTRBAA==\",\"timestamp\":\"1768029067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:08+05:30"} [2026-01-10 12:41:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3OURBNTJDODIyMzI0NTRBAA== [2026-01-10 12:41:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3OURBNTJDODIyMzI0NTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk3OURBNTJDODIyMzI0NTRBAA==\",\"timestamp\":\"1768029067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:10+05:30"} [2026-01-10 12:41:10] [DEBUG] Ignoring event: delivered [2026-01-10 12:41:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:11:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzRjBEMDIzMENEN0ZGOThEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzRjBEMDIzMENEN0ZGOThEAA==", "timestamp": "1768029102", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:41:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:41:44] [INFO] Sending instructions to 917202000200 [2026-01-10 12:41:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:41:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:41:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1dc673a93054486a87f975094e0b7111", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:41:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzRjBEMDIzMENEN0ZGOThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzRjBEMDIzMENEN0ZGOThEAA==\",\"timestamp\":\"1768029102\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:48+05:30"} [2026-01-10 12:41:48] [DEBUG] Ignoring event: delivered [2026-01-10 12:41:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:11:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEQTM2NkY1NTY1MDZEQjk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEQTM2NkY1NTY1MDZEQjk4AA==", "timestamp": "1768029108", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:41:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:41:49] [INFO] Sending instructions to 917202000200 [2026-01-10 12:41:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:41:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:41:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcfd19381e6349bab0697f6555d62e5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:41:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzRjBEMDIzMENEN0ZGOThEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzRjBEMDIzMENEN0ZGOThEAA==\",\"timestamp\":\"1768029102\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:50+05:30"} [2026-01-10 12:41:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzRjBEMDIzMENEN0ZGOThEAA== [2026-01-10 12:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEQTM2NkY1NTY1MDZEQjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEQTM2NkY1NTY1MDZEQjk4AA==\",\"timestamp\":\"1768029108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:50+05:30"} [2026-01-10 12:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEQTM2NkY1NTY1MDZEQjk4AA== [2026-01-10 12:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEQTM2NkY1NTY1MDZEQjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFEQTM2NkY1NTY1MDZEQjk4AA==\",\"timestamp\":\"1768029108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:50+05:30"} [2026-01-10 12:41:51] [DEBUG] Ignoring event: delivered [2026-01-10 12:41:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:11:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDQTk4OTA2NjlEQ0FBMUVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDQTk4OTA2NjlEQ0FBMUVDAA==", "timestamp": "1768029113", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:41:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:41:54] [INFO] Sending instructions to 917202000200 [2026-01-10 12:41:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:41:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:41:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "802ed7d6c48749f6ba9f5c3e55fa56e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:41:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDQTk4OTA2NjlEQ0FBMUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDQTk4OTA2NjlEQ0FBMUVDAA==\",\"timestamp\":\"1768029113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:54+05:30"} [2026-01-10 12:41:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDQTk4OTA2NjlEQ0FBMUVDAA== [2026-01-10 12:41:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDQTk4OTA2NjlEQ0FBMUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDQTk4OTA2NjlEQ0FBMUVDAA==\",\"timestamp\":\"1768029113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:41:55+05:30"} [2026-01-10 12:41:55] [DEBUG] Ignoring event: delivered [2026-01-10 12:41:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:11:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3RkQ3NjAzMEM0RjVDMTk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3RkQ3NjAzMEM0RjVDMTk0AA==", "timestamp": "1768029118", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:41:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:41:59] [INFO] Sending instructions to 917202000200 [2026-01-10 12:41:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:41:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:41:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0d5fea67f7344219c08d2b00c6b6a32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:42:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:12:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRjEzNjBFRUIyRTc4M0YxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRjEzNjBFRUIyRTc4M0YxAA==", "timestamp": "1768029122", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:42:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:42:04] [INFO] Sending instructions to 917202000200 [2026-01-10 12:42:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:42:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:42:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aaf72bfde9aa4971b7e63dfd9aa9cd30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:42:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3RkQ3NjAzMEM0RjVDMTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3RkQ3NjAzMEM0RjVDMTk0AA==\",\"timestamp\":\"1768029118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:04+05:30"} [2026-01-10 12:42:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3RkQ3NjAzMEM0RjVDMTk0AA== [2026-01-10 12:42:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3RkQ3NjAzMEM0RjVDMTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3RkQ3NjAzMEM0RjVDMTk0AA==\",\"timestamp\":\"1768029118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:04+05:30"} [2026-01-10 12:42:04] [DEBUG] Ignoring event: delivered [2026-01-10 12:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:42:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRjEzNjBFRUIyRTc4M0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRjEzNjBFRUIyRTc4M0YxAA==\",\"timestamp\":\"1768029122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:04+05:30"} [2026-01-10 12:42:05] [DEBUG] Ignoring event: delivered [2026-01-10 12:42:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:42:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRjEzNjBFRUIyRTc4M0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRjEzNjBFRUIyRTc4M0YxAA==\",\"timestamp\":\"1768029122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:06+05:30"} [2026-01-10 12:42:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRjEzNjBFRUIyRTc4M0YxAA== [2026-01-10 12:42:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:12:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMzZEOERCMTlEMDdGNUVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMzZEOERCMTlEMDdGNUVGAA==", "timestamp": "1768029158", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:42:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:42:40] [INFO] Sending instructions to 917202000200 [2026-01-10 12:42:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:42:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:42:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f392545fe954161b4240c838cb0c130", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMzZEOERCMTlEMDdGNUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMzZEOERCMTlEMDdGNUVGAA==\",\"timestamp\":\"1768029158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:43+05:30"} [2026-01-10 12:42:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMzZEOERCMTlEMDdGNUVGAA== [2026-01-10 12:42:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:12:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxRTYwQTBCQUQ2OUVGNjU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxRTYwQTBCQUQ2OUVGNjU0AA==", "timestamp": "1768029163", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:42:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:42:45] [INFO] Sending instructions to 917202000200 [2026-01-10 12:42:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:42:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:42:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0c7898e242c4cf9854e3a560606548f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:42:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMzZEOERCMTlEMDdGNUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNEMzZEOERCMTlEMDdGNUVGAA==\",\"timestamp\":\"1768029158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:46+05:30"} [2026-01-10 12:42:47] [DEBUG] Ignoring event: delivered [2026-01-10 12:42:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxRTYwQTBCQUQ2OUVGNjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxRTYwQTBCQUQ2OUVGNjU0AA==\",\"timestamp\":\"1768029163\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:46+05:30"} [2026-01-10 12:42:47] [DEBUG] Ignoring event: delivered [2026-01-10 12:42:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:12:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NEI2NTUyOUYxRDBEMkM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NEI2NTUyOUYxRDBEMkM5AA==", "timestamp": "1768029168", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:42:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:42:50] [INFO] Sending instructions to 917202000200 [2026-01-10 12:42:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:42:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:42:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3d9a8a78287499091117a1698469871", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NEI2NTUyOUYxRDBEMkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NEI2NTUyOUYxRDBEMkM5AA==\",\"timestamp\":\"1768029168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:51+05:30"} [2026-01-10 12:42:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NEI2NTUyOUYxRDBEMkM5AA== [2026-01-10 12:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxRTYwQTBCQUQ2OUVGNjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxRTYwQTBCQUQ2OUVGNjU0AA==\",\"timestamp\":\"1768029163\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:50+05:30"} [2026-01-10 12:42:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkxRTYwQTBCQUQ2OUVGNjU0AA== [2026-01-10 12:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NEI2NTUyOUYxRDBEMkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE1NEI2NTUyOUYxRDBEMkM5AA==\",\"timestamp\":\"1768029168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:42:51+05:30"} [2026-01-10 12:42:51] [DEBUG] Ignoring event: delivered [2026-01-10 12:43:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:13:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDhGMjY0RkNCODYwNUVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDhGMjY0RkNCODYwNUVGAA==", "timestamp": "1768029204", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:43:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:43:25] [INFO] Sending instructions to 917202000200 [2026-01-10 12:43:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:43:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:43:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6e774e3b6384a5c819cfe2f1e825b65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:43:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:43:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDhGMjY0RkNCODYwNUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDhGMjY0RkNCODYwNUVGAA==\",\"timestamp\":\"1768029204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:43:26+05:30"} [2026-01-10 12:43:27] [DEBUG] Ignoring event: delivered [2026-01-10 12:43:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:43:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDhGMjY0RkNCODYwNUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDhGMjY0RkNCODYwNUVGAA==\",\"timestamp\":\"1768029204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:43:26+05:30"} [2026-01-10 12:43:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2RDhGMjY0RkNCODYwNUVGAA== [2026-01-10 12:43:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:13:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3RTkwQTYxNUQzREM2REUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3RTkwQTYxNUQzREM2REUzAA==", "timestamp": "1768029209", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:43:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:43:31] [INFO] Sending instructions to 917202000200 [2026-01-10 12:43:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:43:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:43:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e714e8afc4a4abe8ffc983963392252", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:43:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3RTkwQTYxNUQzREM2REUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3RTkwQTYxNUQzREM2REUzAA==\",\"timestamp\":\"1768029209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:43:31+05:30"} [2026-01-10 12:43:32] [DEBUG] Ignoring event: delivered [2026-01-10 12:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:43:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3RTkwQTYxNUQzREM2REUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3RTkwQTYxNUQzREM2REUzAA==\",\"timestamp\":\"1768029209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:43:31+05:30"} [2026-01-10 12:43:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE3RTkwQTYxNUQzREM2REUzAA== [2026-01-10 12:43:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:13:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEMUUwMTg4Q0Y0MzM3Mzc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEMUUwMTg4Q0Y0MzM3Mzc3AA==", "timestamp": "1768029214", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:43:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:43:35] [INFO] Sending instructions to 917202000200 [2026-01-10 12:43:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:43:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:43:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cd5efa8d28e4d45ab074866635883d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:43:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEMUUwMTg4Q0Y0MzM3Mzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEMUUwMTg4Q0Y0MzM3Mzc3AA==\",\"timestamp\":\"1768029214\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:43:36+05:30"} [2026-01-10 12:43:37] [DEBUG] Ignoring event: delivered [2026-01-10 12:43:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:43:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEMUUwMTg4Q0Y0MzM3Mzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEMUUwMTg4Q0Y0MzM3Mzc3AA==\",\"timestamp\":\"1768029214\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:43:39+05:30"} [2026-01-10 12:43:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlEMUUwMTg4Q0Y0MzM3Mzc3AA== [2026-01-10 12:43:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:13:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRDA1NkQwNTBBNjE3ODAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRDA1NkQwNTBBNjE3ODAwAA==", "timestamp": "1768029218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:43:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:43:40] [INFO] Sending instructions to 917202000200 [2026-01-10 12:43:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:43:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:43:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "959defb0fccf40e89a5b5ad52f128b07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:43:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRDA1NkQwNTBBNjE3ODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRDA1NkQwNTBBNjE3ODAwAA==\",\"timestamp\":\"1768029218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:43:44+05:30"} [2026-01-10 12:43:44] [DEBUG] Ignoring event: delivered [2026-01-10 12:43:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:43:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRDA1NkQwNTBBNjE3ODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRDA1NkQwNTBBNjE3ODAwAA==\",\"timestamp\":\"1768029218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:43:44+05:30"} [2026-01-10 12:43:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwRDA1NkQwNTBBNjE3ODAwAA== [2026-01-10 12:44:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:14:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQTQ0NTFEMkEzMEVERUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQTQ0NTFEMkEzMEVERUYzAA==", "timestamp": "1768029254", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:44:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:44:16] [INFO] Sending instructions to 917202000200 [2026-01-10 12:44:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:44:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:44:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0befdfa0d99b41b0a38d7940a37a2fa6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:44:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:44:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQTQ0NTFEMkEzMEVERUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQTQ0NTFEMkEzMEVERUYzAA==\",\"timestamp\":\"1768029254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:44:17+05:30"} [2026-01-10 12:44:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQTQ0NTFEMkEzMEVERUYzAA== [2026-01-10 12:44:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:44:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQTQ0NTFEMkEzMEVERUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgwQTQ0NTFEMkEzMEVERUYzAA==\",\"timestamp\":\"1768029254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:44:20+05:30"} [2026-01-10 12:44:20] [DEBUG] Ignoring event: delivered [2026-01-10 12:44:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:14:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyOUY5MkVENDMyQjY1OTM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyOUY5MkVENDMyQjY1OTM3AA==", "timestamp": "1768029259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:44:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:44:21] [INFO] Sending instructions to 917202000200 [2026-01-10 12:44:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:44:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:44:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c083eb54d35c4c6abc3106ad8dd9e540", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:44:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:44:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyOUY5MkVENDMyQjY1OTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyOUY5MkVENDMyQjY1OTM3AA==\",\"timestamp\":\"1768029259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:44:24+05:30"} [2026-01-10 12:44:24] [DEBUG] Ignoring event: delivered [2026-01-10 12:44:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:44:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyOUY5MkVENDMyQjY1OTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyOUY5MkVENDMyQjY1OTM3AA==\",\"timestamp\":\"1768029259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:44:25+05:30"} [2026-01-10 12:44:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyOUY5MkVENDMyQjY1OTM3AA== [2026-01-10 12:44:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:14:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNTVFOEY1RUMzOTM3RDE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNTVFOEY1RUMzOTM3RDE5AA==", "timestamp": "1768029264", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:44:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:44:26] [INFO] Sending instructions to 917202000200 [2026-01-10 12:44:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:44:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:44:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5435e565f1284b98b8269149241b749d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:44:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNTVFOEY1RUMzOTM3RDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNTVFOEY1RUMzOTM3RDE5AA==\",\"timestamp\":\"1768029264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:44:28+05:30"} [2026-01-10 12:44:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNTVFOEY1RUMzOTM3RDE5AA== [2026-01-10 12:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:44:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNTVFOEY1RUMzOTM3RDE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZDNTVFOEY1RUMzOTM3RDE5AA==\",\"timestamp\":\"1768029264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:44:28+05:30"} [2026-01-10 12:44:29] [DEBUG] Ignoring event: delivered [2026-01-10 12:45:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:15:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQzU1Nzk4NkU3QUU5Q0VGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQzU1Nzk4NkU3QUU5Q0VGAA==", "timestamp": "1768029300", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:45:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:45:02] [INFO] Sending instructions to 917202000200 [2026-01-10 12:45:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:45:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:45:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52cd0bb337104c62a59f2551e2569252", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQzU1Nzk4NkU3QUU5Q0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQzU1Nzk4NkU3QUU5Q0VGAA==\",\"timestamp\":\"1768029300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:02+05:30"} [2026-01-10 12:45:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQzU1Nzk4NkU3QUU5Q0VGAA== [2026-01-10 12:45:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:15:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhENDk5NjZGQTNCQzY0RTdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhENDk5NjZGQTNCQzY0RTdGAA==", "timestamp": "1768029305", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:45:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:45:07] [INFO] Sending instructions to 917202000200 [2026-01-10 12:45:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:45:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:45:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c03ca7978e8e4e969b8d0090770e4d74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhENDk5NjZGQTNCQzY0RTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhENDk5NjZGQTNCQzY0RTdGAA==\",\"timestamp\":\"1768029305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:10+05:30"} [2026-01-10 12:45:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhENDk5NjZGQTNCQzY0RTdGAA== [2026-01-10 12:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQzU1Nzk4NkU3QUU5Q0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQzU1Nzk4NkU3QUU5Q0VGAA==\",\"timestamp\":\"1768029300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:10+05:30"} [2026-01-10 12:45:10] [DEBUG] Ignoring event: delivered [2026-01-10 12:45:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:15:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwREQyMEQ5N0JDNUE4Mjc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwREQyMEQ5N0JDNUE4Mjc4AA==", "timestamp": "1768029310", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:45:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:45:12] [INFO] Sending instructions to 917202000200 [2026-01-10 12:45:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:45:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:45:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd46179906544607889388e0af5813c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwREQyMEQ5N0JDNUE4Mjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwREQyMEQ5N0JDNUE4Mjc4AA==\",\"timestamp\":\"1768029310\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:13+05:30"} [2026-01-10 12:45:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwREQyMEQ5N0JDNUE4Mjc4AA== [2026-01-10 12:45:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwREQyMEQ5N0JDNUE4Mjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0EwREQyMEQ5N0JDNUE4Mjc4AA==\",\"timestamp\":\"1768029310\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:13+05:30"} [2026-01-10 12:45:14] [DEBUG] Ignoring event: delivered [2026-01-10 12:45:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhENDk5NjZGQTNCQzY0RTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhENDk5NjZGQTNCQzY0RTdGAA==\",\"timestamp\":\"1768029305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:14+05:30"} [2026-01-10 12:45:15] [DEBUG] Ignoring event: delivered [2026-01-10 12:45:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:15:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwQTY5M0M5RDhCMzNEQzM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwQTY5M0M5RDhCMzNEQzM3AA==", "timestamp": "1768029315", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:45:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:45:17] [INFO] Sending instructions to 917202000200 [2026-01-10 12:45:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:45:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:45:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ae814ee6d0549cbbb5ea4ca5b9da030", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:45:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwQTY5M0M5RDhCMzNEQzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwQTY5M0M5RDhCMzNEQzM3AA==\",\"timestamp\":\"1768029315\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:17+05:30"} [2026-01-10 12:45:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwQTY5M0M5RDhCMzNEQzM3AA== [2026-01-10 12:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwQTY5M0M5RDhCMzNEQzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwQTY5M0M5RDhCMzNEQzM3AA==\",\"timestamp\":\"1768029315\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:19+05:30"} [2026-01-10 12:45:20] [DEBUG] Ignoring event: delivered [2026-01-10 12:45:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:15:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEQjBEMEExN0RFOTFDOEM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEQjBEMEExN0RFOTFDOEM4AA==", "timestamp": "1768029320", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:45:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:45:24] [INFO] Sending instructions to 917202000200 [2026-01-10 12:45:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:45:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:45:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d382b5583c774ae79e245fcd35964103", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:45:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEQjBEMEExN0RFOTFDOEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEQjBEMEExN0RFOTFDOEM4AA==\",\"timestamp\":\"1768029320\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:25+05:30"} [2026-01-10 12:45:26] [DEBUG] Ignoring event: delivered [2026-01-10 12:45:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:45:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEQjBEMEExN0RFOTFDOEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEQjBEMEExN0RFOTFDOEM4AA==\",\"timestamp\":\"1768029320\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:45:31+05:30"} [2026-01-10 12:45:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEQjBEMEExN0RFOTFDOEM4AA== [2026-01-10 12:46:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:16:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGNEFBQkE1NzI2QzFDMUFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGNEFBQkE1NzI2QzFDMUFEAA==", "timestamp": "1768029359", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:46:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:46:01] [INFO] Sending instructions to 917202000200 [2026-01-10 12:46:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:46:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:46:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e83b79eb14f1440d9f5a87f83112d2e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:46:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:16:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDUxQUUxNjM4NzZDM0E5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDUxQUUxNjM4NzZDM0E5AA==", "timestamp": "1768029364", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:46:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:46:06] [INFO] Sending instructions to 917202000200 [2026-01-10 12:46:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:46:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:46:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d26d16ca93f04a7c940579ec2f26f5cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:46:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDUxQUUxNjM4NzZDM0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDUxQUUxNjM4NzZDM0E5AA==\",\"timestamp\":\"1768029364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:08+05:30"} [2026-01-10 12:46:09] [DEBUG] Ignoring event: delivered [2026-01-10 12:46:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGNEFBQkE1NzI2QzFDMUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGNEFBQkE1NzI2QzFDMUFEAA==\",\"timestamp\":\"1768029359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:08+05:30"} [2026-01-10 12:46:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGNEFBQkE1NzI2QzFDMUFEAA== [2026-01-10 12:46:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:16:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYzMUJERjZFNkM2MjQ3RDlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYzMUJERjZFNkM2MjQ3RDlBAA==", "timestamp": "1768029369", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:46:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:46:11] [INFO] Sending instructions to 917202000200 [2026-01-10 12:46:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:46:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:46:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edd7f032aed442a99d7a347e5ecb3887", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:46:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGNEFBQkE1NzI2QzFDMUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGNEFBQkE1NzI2QzFDMUFEAA==\",\"timestamp\":\"1768029359\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:12+05:30"} [2026-01-10 12:46:13] [DEBUG] Ignoring event: delivered [2026-01-10 12:46:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYzMUJERjZFNkM2MjQ3RDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYzMUJERjZFNkM2MjQ3RDlBAA==\",\"timestamp\":\"1768029369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:15+05:30"} [2026-01-10 12:46:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYzMUJERjZFNkM2MjQ3RDlBAA== [2026-01-10 12:46:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:16:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBMEY1OEVDQkI0MzI5OTJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBMEY1OEVDQkI0MzI5OTJBAA==", "timestamp": "1768029374", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:46:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:46:16] [INFO] Sending instructions to 917202000200 [2026-01-10 12:46:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:46:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:46:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff9f802ae3234f519463976a004ed924", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:46:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDUxQUUxNjM4NzZDM0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDUxQUUxNjM4NzZDM0E5AA==\",\"timestamp\":\"1768029364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:15+05:30"} [2026-01-10 12:46:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVFRDUxQUUxNjM4NzZDM0E5AA== [2026-01-10 12:46:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBMEY1OEVDQkI0MzI5OTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBMEY1OEVDQkI0MzI5OTJBAA==\",\"timestamp\":\"1768029374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:17+05:30"} [2026-01-10 12:46:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBMEY1OEVDQkI0MzI5OTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBMEY1OEVDQkI0MzI5OTJBAA==\",\"timestamp\":\"1768029374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:17+05:30"} [2026-01-10 12:46:18] [DEBUG] Ignoring event: delivered [2026-01-10 12:46:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBMEY1OEVDQkI0MzI5OTJBAA== [2026-01-10 12:46:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYzMUJERjZFNkM2MjQ3RDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDYzMUJERjZFNkM2MjQ3RDlBAA==\",\"timestamp\":\"1768029369\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:18+05:30"} [2026-01-10 12:46:18] [DEBUG] Ignoring event: delivered [2026-01-10 12:46:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:16:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxQjlFNjE2M0E3RkJBMEZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxQjlFNjE2M0E3RkJBMEZBAA==", "timestamp": "1768029410", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:46:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:46:52] [INFO] Sending instructions to 917202000200 [2026-01-10 12:46:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:46:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:46:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f60aefdcd084789b88743e95905d4dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:46:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxQjlFNjE2M0E3RkJBMEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxQjlFNjE2M0E3RkJBMEZBAA==\",\"timestamp\":\"1768029410\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:55+05:30"} [2026-01-10 12:46:56] [DEBUG] Ignoring event: delivered [2026-01-10 12:46:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:16:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE0MzU3RTZBMUM4MUY1QTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE0MzU3RTZBMUM4MUY1QTdGAA==", "timestamp": "1768029415", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:46:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:46:57] [INFO] Sending instructions to 917202000200 [2026-01-10 12:46:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:46:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:46:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b2e05eaf3f845348cd5b6e45d318ef0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxQjlFNjE2M0E3RkJBMEZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxQjlFNjE2M0E3RkJBMEZBAA==\",\"timestamp\":\"1768029410\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:58+05:30"} [2026-01-10 12:46:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxQjlFNjE2M0E3RkJBMEZBAA== [2026-01-10 12:46:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE0MzU3RTZBMUM4MUY1QTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE0MzU3RTZBMUM4MUY1QTdGAA==\",\"timestamp\":\"1768029415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:46:58+05:30"} [2026-01-10 12:46:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE0MzU3RTZBMUM4MUY1QTdGAA== [2026-01-10 12:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE0MzU3RTZBMUM4MUY1QTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE0MzU3RTZBMUM4MUY1QTdGAA==\",\"timestamp\":\"1768029415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:02+05:30"} [2026-01-10 12:47:03] [DEBUG] Ignoring event: delivered [2026-01-10 12:47:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:17:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1ODZBODQwQzUwRUQxQTIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1ODZBODQwQzUwRUQxQTIwAA==", "timestamp": "1768029420", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:47:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:47:05] [INFO] Sending instructions to 917202000200 [2026-01-10 12:47:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:47:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:47:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b4bcaa5443d4b739515578538fa65ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1ODZBODQwQzUwRUQxQTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1ODZBODQwQzUwRUQxQTIwAA==\",\"timestamp\":\"1768029420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:06+05:30"} [2026-01-10 12:47:08] [DEBUG] Ignoring event: delivered [2026-01-10 12:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1ODZBODQwQzUwRUQxQTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1ODZBODQwQzUwRUQxQTIwAA==\",\"timestamp\":\"1768029420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:06+05:30"} [2026-01-10 12:47:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1ODZBODQwQzUwRUQxQTIwAA== [2026-01-10 12:47:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:17:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4ODZFNzlBRDkxMzc3RUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4ODZFNzlBRDkxMzc3RUNDAA==", "timestamp": "1768029428", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:47:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:47:11] [INFO] Sending instructions to 917202000200 [2026-01-10 12:47:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:47:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:47:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1e6ec8615bb47f59d352d64ed8410db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:47:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:17:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCMDQ0MDlFRjNDRTNCNUU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCMDQ0MDlFRjNDRTNCNUU3AA==", "timestamp": "1768029435", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:47:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:47:17] [INFO] Sending instructions to 917202000200 [2026-01-10 12:47:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:47:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:47:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20398be091fe4f1588c7d30623bebe02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCMDQ0MDlFRjNDRTNCNUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCMDQ0MDlFRjNDRTNCNUU3AA==\",\"timestamp\":\"1768029435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:18+05:30"} [2026-01-10 12:47:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCMDQ0MDlFRjNDRTNCNUU3AA== [2026-01-10 12:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4ODZFNzlBRDkxMzc3RUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4ODZFNzlBRDkxMzc3RUNDAA==\",\"timestamp\":\"1768029428\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:17+05:30"} [2026-01-10 12:47:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4ODZFNzlBRDkxMzc3RUNDAA== [2026-01-10 12:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4ODZFNzlBRDkxMzc3RUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4ODZFNzlBRDkxMzc3RUNDAA==\",\"timestamp\":\"1768029428\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:18+05:30"} [2026-01-10 12:47:18] [DEBUG] Ignoring event: delivered [2026-01-10 12:47:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCMDQ0MDlFRjNDRTNCNUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCMDQ0MDlFRjNDRTNCNUU3AA==\",\"timestamp\":\"1768029435\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:18+05:30"} [2026-01-10 12:47:19] [DEBUG] Ignoring event: delivered [2026-01-10 12:47:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:17:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMjAyN0RFNTIxRTM4MjE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMjAyN0RFNTIxRTM4MjE2AA==", "timestamp": "1768029441", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:47:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:47:23] [INFO] Sending instructions to 917202000200 [2026-01-10 12:47:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:47:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:47:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67a3075b351d44efb04f28adea412f30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:47:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:17:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NUI4RTE3MEU2NzMyNEU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NUI4RTE3MEU2NzMyNEU2AA==", "timestamp": "1768029446", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:47:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:47:28] [INFO] Sending instructions to 917202000200 [2026-01-10 12:47:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:47:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:47:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41f8e0e6d9544d9d9dec3dec4b8a5bb5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:47:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMjAyN0RFNTIxRTM4MjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMjAyN0RFNTIxRTM4MjE2AA==\",\"timestamp\":\"1768029441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:28+05:30"} [2026-01-10 12:47:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMjAyN0RFNTIxRTM4MjE2AA== [2026-01-10 12:47:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMjAyN0RFNTIxRTM4MjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMjAyN0RFNTIxRTM4MjE2AA==\",\"timestamp\":\"1768029441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:30+05:30"} [2026-01-10 12:47:31] [DEBUG] Ignoring event: delivered [2026-01-10 12:47:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NUI4RTE3MEU2NzMyNEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NUI4RTE3MEU2NzMyNEU2AA==\",\"timestamp\":\"1768029446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:31+05:30"} [2026-01-10 12:47:32] [DEBUG] Ignoring event: delivered [2026-01-10 12:47:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:17:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEQURBQTY3QThGOTVFNUIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEQURBQTY3QThGOTVFNUIxAA==", "timestamp": "1768029452", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:47:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:47:34] [INFO] Sending instructions to 917202000200 [2026-01-10 12:47:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:47:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:47:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NUI4RTE3MEU2NzMyNEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NUI4RTE3MEU2NzMyNEU2AA==\",\"timestamp\":\"1768029446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:33+05:30"} [2026-01-10 12:47:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI1NUI4RTE3MEU2NzMyNEU2AA== [2026-01-10 12:47:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2b915f90328497889a6ec0438a3dd43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:47:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEQURBQTY3QThGOTVFNUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEQURBQTY3QThGOTVFNUIxAA==\",\"timestamp\":\"1768029452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:36+05:30"} [2026-01-10 12:47:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEQURBQTY3QThGOTVFNUIxAA== [2026-01-10 12:47:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:47:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEQURBQTY3QThGOTVFNUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJEQURBQTY3QThGOTVFNUIxAA==\",\"timestamp\":\"1768029452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:47:40+05:30"} [2026-01-10 12:47:40] [DEBUG] Ignoring event: delivered [2026-01-10 12:48:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:18:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwOTREOTIxRDVDRDI2NjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwOTREOTIxRDVDRDI2NjA3AA==", "timestamp": "1768029487", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:48:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:48:09] [INFO] Sending instructions to 917202000200 [2026-01-10 12:48:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:48:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:48:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93c68aa4b4e845d5a1b20084d48b9eda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:48:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:48:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwOTREOTIxRDVDRDI2NjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwOTREOTIxRDVDRDI2NjA3AA==\",\"timestamp\":\"1768029487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:48:12+05:30"} [2026-01-10 12:48:13] [DEBUG] Ignoring event: delivered [2026-01-10 12:48:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:18:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRUE2NTEyMkMwNDgwNTFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRUE2NTEyMkMwNDgwNTFEAA==", "timestamp": "1768029492", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:48:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:48:14] [INFO] Sending instructions to 917202000200 [2026-01-10 12:48:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:48:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:48:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcc4a454a519491d8a7c978b68f3920c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:48:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwOTREOTIxRDVDRDI2NjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwOTREOTIxRDVDRDI2NjA3AA==\",\"timestamp\":\"1768029487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:48:14+05:30"} [2026-01-10 12:48:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EwOTREOTIxRDVDRDI2NjA3AA== [2026-01-10 12:48:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:48:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRUE2NTEyMkMwNDgwNTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRUE2NTEyMkMwNDgwNTFEAA==\",\"timestamp\":\"1768029492\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:48:18+05:30"} [2026-01-10 12:48:19] [DEBUG] Ignoring event: delivered [2026-01-10 12:48:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:48:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRUE2NTEyMkMwNDgwNTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRUE2NTEyMkMwNDgwNTFEAA==\",\"timestamp\":\"1768029492\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:48:18+05:30"} [2026-01-10 12:48:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBRUE2NTEyMkMwNDgwNTFEAA== [2026-01-10 12:48:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:18:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQkZBQ0VFRTU4NzJERjJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQkZBQ0VFRTU4NzJERjJEAA==", "timestamp": "1768029529", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:48:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:48:50] [INFO] Sending instructions to 917202000200 [2026-01-10 12:48:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:48:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:48:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d593f94fd4604a5fbd1e476cac3800d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:48:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:48:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQkZBQ0VFRTU4NzJERjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQkZBQ0VFRTU4NzJERjJEAA==\",\"timestamp\":\"1768029529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:48:52+05:30"} [2026-01-10 12:48:53] [DEBUG] Ignoring event: delivered [2026-01-10 12:48:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:18:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0N0FCNUM2Mjg1QkNCNUI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0N0FCNUM2Mjg1QkNCNUI3AA==", "timestamp": "1768029534", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:48:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:48:55] [INFO] Sending instructions to 917202000200 [2026-01-10 12:48:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:48:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:48:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a4429224aec494a91a0f9f410a1aef4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:48:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:48:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0N0FCNUM2Mjg1QkNCNUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0N0FCNUM2Mjg1QkNCNUI3AA==\",\"timestamp\":\"1768029534\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:48:58+05:30"} [2026-01-10 12:48:59] [DEBUG] Ignoring event: delivered [2026-01-10 12:48:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:48:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQkZBQ0VFRTU4NzJERjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQkZBQ0VFRTU4NzJERjJEAA==\",\"timestamp\":\"1768029529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:48:58+05:30"} [2026-01-10 12:48:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQkZBQ0VFRTU4NzJERjJEAA== [2026-01-10 12:49:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:19:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQkIyMTI5RUNGQTcyQUFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQkIyMTI5RUNGQTcyQUFEAA==", "timestamp": "1768029539", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:49:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:49:00] [INFO] Sending instructions to 917202000200 [2026-01-10 12:49:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:49:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:49:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f22ad93fbd314cc4beaf676ddc08b1bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:49:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQkIyMTI5RUNGQTcyQUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQkIyMTI5RUNGQTcyQUFEAA==\",\"timestamp\":\"1768029539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:02+05:30"} [2026-01-10 12:49:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQkIyMTI5RUNGQTcyQUFEAA== [2026-01-10 12:49:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:48:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0N0FCNUM2Mjg1QkNCNUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0N0FCNUM2Mjg1QkNCNUI3AA==\",\"timestamp\":\"1768029534\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:01+05:30"} [2026-01-10 12:49:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0N0FCNUM2Mjg1QkNCNUI3AA== [2026-01-10 12:49:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:19:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkJBRDgxN0IzRThBNjkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkJBRDgxN0IzRThBNjkwAA==", "timestamp": "1768029544", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:49:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:49:05] [INFO] Sending instructions to 917202000200 [2026-01-10 12:49:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:49:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:49:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ef6a364fdc9420a9791e7da7c27a7c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkJBRDgxN0IzRThBNjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkJBRDgxN0IzRThBNjkwAA==\",\"timestamp\":\"1768029544\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:06+05:30"} [2026-01-10 12:49:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkJBRDgxN0IzRThBNjkwAA== [2026-01-10 12:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQkIyMTI5RUNGQTcyQUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczQkIyMTI5RUNGQTcyQUFEAA==\",\"timestamp\":\"1768029539\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:06+05:30"} [2026-01-10 12:49:06] [DEBUG] Ignoring event: delivered [2026-01-10 12:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkJBRDgxN0IzRThBNjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMzNkJBRDgxN0IzRThBNjkwAA==\",\"timestamp\":\"1768029544\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:06+05:30"} [2026-01-10 12:49:06] [DEBUG] Ignoring event: delivered [2026-01-10 12:49:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:19:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFNDQ0MkU3RDMyNTRGOUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFNDQ0MkU3RDMyNTRGOUMzAA==", "timestamp": "1768029549", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:49:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:49:11] [INFO] Sending instructions to 917202000200 [2026-01-10 12:49:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:49:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:49:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04c8459c2f4a476cb92a71db30f4bf07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:49:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFNDQ0MkU3RDMyNTRGOUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFNDQ0MkU3RDMyNTRGOUMzAA==\",\"timestamp\":\"1768029549\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:12+05:30"} [2026-01-10 12:49:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFNDQ0MkU3RDMyNTRGOUMzAA== [2026-01-10 12:49:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFNDQ0MkU3RDMyNTRGOUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFNDQ0MkU3RDMyNTRGOUMzAA==\",\"timestamp\":\"1768029549\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:12+05:30"} [2026-01-10 12:49:13] [DEBUG] Ignoring event: delivered [2026-01-10 12:49:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:19:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDRjhEMzc2QTcxNDREMUJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDRjhEMzc2QTcxNDREMUJFAA==", "timestamp": "1768029554", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:49:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:49:16] [INFO] Sending instructions to 917202000200 [2026-01-10 12:49:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:49:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:49:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca128affdfdf49da8d3c4665cdb2236b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDRjhEMzc2QTcxNDREMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDRjhEMzc2QTcxNDREMUJFAA==\",\"timestamp\":\"1768029554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:17+05:30"} [2026-01-10 12:49:17] [DEBUG] Ignoring event: delivered [2026-01-10 12:49:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDRjhEMzc2QTcxNDREMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDRjhEMzc2QTcxNDREMUJFAA==\",\"timestamp\":\"1768029554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:18+05:30"} [2026-01-10 12:49:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDRjhEMzc2QTcxNDREMUJFAA== [2026-01-10 12:49:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:19:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMERFNERCQjUwQzc0NDNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMERFNERCQjUwQzc0NDNCAA==", "timestamp": "1768029590", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:49:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:49:52] [INFO] Sending instructions to 917202000200 [2026-01-10 12:49:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:49:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:49:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ab4de2d801643f8a2040179faac93ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:49:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMERFNERCQjUwQzc0NDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMERFNERCQjUwQzc0NDNCAA==\",\"timestamp\":\"1768029590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:53+05:30"} [2026-01-10 12:49:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMERFNERCQjUwQzc0NDNCAA== [2026-01-10 12:49:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMERFNERCQjUwQzc0NDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMERFNERCQjUwQzc0NDNCAA==\",\"timestamp\":\"1768029590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:53+05:30"} [2026-01-10 12:49:54] [DEBUG] Ignoring event: delivered [2026-01-10 12:49:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:19:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUyRUQ2QUI3RTA3QkVERTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUyRUQ2QUI3RTA3QkVERTNFAA==", "timestamp": "1768029595", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:49:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:49:57] [INFO] Sending instructions to 917202000200 [2026-01-10 12:49:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:49:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:49:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b20a94344c54483fbecb775bfa287fbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:49:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUyRUQ2QUI3RTA3QkVERTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUyRUQ2QUI3RTA3QkVERTNFAA==\",\"timestamp\":\"1768029595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:58+05:30"} [2026-01-10 12:49:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUyRUQ2QUI3RTA3QkVERTNFAA== [2026-01-10 12:49:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUyRUQ2QUI3RTA3QkVERTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUyRUQ2QUI3RTA3QkVERTNFAA==\",\"timestamp\":\"1768029595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:49:58+05:30"} [2026-01-10 12:49:58] [DEBUG] Ignoring event: delivered [2026-01-10 12:50:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:20:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0NTI2MUJDQTI1QTkzRDYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0NTI2MUJDQTI1QTkzRDYwAA==", "timestamp": "1768029631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:50:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:50:32] [INFO] Sending instructions to 917202000200 [2026-01-10 12:50:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:50:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:50:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "914e783ad3f74cf7a3177b30326dfd3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:50:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0NTI2MUJDQTI1QTkzRDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0NTI2MUJDQTI1QTkzRDYwAA==\",\"timestamp\":\"1768029631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:34+05:30"} [2026-01-10 12:50:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0NTI2MUJDQTI1QTkzRDYwAA== [2026-01-10 12:50:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:20:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MTRFQTRDNDY3MDk1MDM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MTRFQTRDNDY3MDk1MDM2AA==", "timestamp": "1768029635", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:50:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:50:37] [INFO] Sending instructions to 917202000200 [2026-01-10 12:50:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:50:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:50:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a575c608eff4b0fb04d5b45a60b4f5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MTRFQTRDNDY3MDk1MDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MTRFQTRDNDY3MDk1MDM2AA==\",\"timestamp\":\"1768029635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:38+05:30"} [2026-01-10 12:50:38] [DEBUG] Ignoring event: delivered [2026-01-10 12:50:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0NTI2MUJDQTI1QTkzRDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0NTI2MUJDQTI1QTkzRDYwAA==\",\"timestamp\":\"1768029631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:38+05:30"} [2026-01-10 12:50:39] [DEBUG] Ignoring event: delivered [2026-01-10 12:50:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MTRFQTRDNDY3MDk1MDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MTRFQTRDNDY3MDk1MDM2AA==\",\"timestamp\":\"1768029635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:38+05:30"} [2026-01-10 12:50:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MTRFQTRDNDY3MDk1MDM2AA== [2026-01-10 12:50:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:20:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMUUwRDJCNzMzMzlCNThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMUUwRDJCNzMzMzlCNThGAA==", "timestamp": "1768029641", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:50:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:50:43] [INFO] Sending instructions to 917202000200 [2026-01-10 12:50:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:50:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:50:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b31867de6c448089b5b6f66e9277804", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:50:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMUUwRDJCNzMzMzlCNThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMUUwRDJCNzMzMzlCNThGAA==\",\"timestamp\":\"1768029641\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:43+05:30"} [2026-01-10 12:50:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMUUwRDJCNzMzMzlCNThGAA== [2026-01-10 12:50:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMUUwRDJCNzMzMzlCNThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMUUwRDJCNzMzMzlCNThGAA==\",\"timestamp\":\"1768029641\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:43+05:30"} [2026-01-10 12:50:44] [DEBUG] Ignoring event: delivered [2026-01-10 12:50:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:20:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFM0Y0REQzNUM4MEEwMTA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFM0Y0REQzNUM4MEEwMTA3AA==", "timestamp": "1768029646", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:50:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:50:48] [INFO] Sending instructions to 917202000200 [2026-01-10 12:50:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:50:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:50:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d3c42e950644588b831cef15d29915e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:50:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFM0Y0REQzNUM4MEEwMTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFM0Y0REQzNUM4MEEwMTA3AA==\",\"timestamp\":\"1768029646\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:48+05:30"} [2026-01-10 12:50:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFM0Y0REQzNUM4MEEwMTA3AA== [2026-01-10 12:50:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFM0Y0REQzNUM4MEEwMTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJFM0Y0REQzNUM4MEEwMTA3AA==\",\"timestamp\":\"1768029646\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:48+05:30"} [2026-01-10 12:50:48] [DEBUG] Ignoring event: delivered [2026-01-10 12:50:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:20:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5MTVGQzJEQkVDNUQ5MkUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5MTVGQzJEQkVDNUQ5MkUxAA==", "timestamp": "1768029651", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:50:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:50:53] [INFO] Sending instructions to 917202000200 [2026-01-10 12:50:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:50:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:50:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3a7534a7d44471e952cff93b3b2745f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:50:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5MTVGQzJEQkVDNUQ5MkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5MTVGQzJEQkVDNUQ5MkUxAA==\",\"timestamp\":\"1768029651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:53+05:30"} [2026-01-10 12:50:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5MTVGQzJEQkVDNUQ5MkUxAA== [2026-01-10 12:50:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5MTVGQzJEQkVDNUQ5MkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY5MTVGQzJEQkVDNUQ5MkUxAA==\",\"timestamp\":\"1768029651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:50:53+05:30"} [2026-01-10 12:50:55] [DEBUG] Ignoring event: delivered [2026-01-10 12:50:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:20:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFFRUE5NkExOEU3NzE0NEFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFFRUE5NkExOEU3NzE0NEFGAA==", "timestamp": "1768029656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:50:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:50:58] [INFO] Sending instructions to 917202000200 [2026-01-10 12:50:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:50:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:50:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7424a3cefd844791849358e391756ef5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:51:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFFRUE5NkExOEU3NzE0NEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFFRUE5NkExOEU3NzE0NEFGAA==\",\"timestamp\":\"1768029656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:51:03+05:30"} [2026-01-10 12:51:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFFRUE5NkExOEU3NzE0NEFGAA== [2026-01-10 12:51:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFFRUE5NkExOEU3NzE0NEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFFRUE5NkExOEU3NzE0NEFGAA==\",\"timestamp\":\"1768029656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:51:03+05:30"} [2026-01-10 12:51:03] [DEBUG] Ignoring event: delivered [2026-01-10 12:51:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:21:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGREFFMTlCODdGQzYyRjI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGREFFMTlCODdGQzYyRjI4AA==", "timestamp": "1768029692", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:51:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:51:33] [INFO] Sending instructions to 917202000200 [2026-01-10 12:51:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:51:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:51:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5167c29be38f4f1fb0063cdf7b479b77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:51:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGREFFMTlCODdGQzYyRjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGREFFMTlCODdGQzYyRjI4AA==\",\"timestamp\":\"1768029692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:51:36+05:30"} [2026-01-10 12:51:36] [DEBUG] Ignoring event: delivered [2026-01-10 12:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:51:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGREFFMTlCODdGQzYyRjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGREFFMTlCODdGQzYyRjI4AA==\",\"timestamp\":\"1768029692\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:51:36+05:30"} [2026-01-10 12:51:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVGREFFMTlCODdGQzYyRjI4AA== [2026-01-10 12:51:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:21:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4NUEzQThDRjhFRTgxNUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4NUEzQThDRjhFRTgxNUQ0AA==", "timestamp": "1768029697", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:51:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:51:38] [INFO] Sending instructions to 917202000200 [2026-01-10 12:51:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:51:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:51:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbb412a359b046259b17ff075377b92e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:51:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4NUEzQThDRjhFRTgxNUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4NUEzQThDRjhFRTgxNUQ0AA==\",\"timestamp\":\"1768029697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:51:39+05:30"} [2026-01-10 12:51:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4NUEzQThDRjhFRTgxNUQ0AA== [2026-01-10 12:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:51:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4NUEzQThDRjhFRTgxNUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4NUEzQThDRjhFRTgxNUQ0AA==\",\"timestamp\":\"1768029697\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:51:39+05:30"} [2026-01-10 12:51:40] [DEBUG] Ignoring event: delivered [2026-01-10 12:52:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:22:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzEwMzYzNzg3QTlEMUIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzEwMzYzNzg3QTlEMUIwAA==", "timestamp": "1768029732", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:52:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:52:14] [INFO] Sending instructions to 917202000200 [2026-01-10 12:52:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:52:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:52:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dba695901d82470c8017cdc0b72b259c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzEwMzYzNzg3QTlEMUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzEwMzYzNzg3QTlEMUIwAA==\",\"timestamp\":\"1768029732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:52:14+05:30"} [2026-01-10 12:52:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzEwMzYzNzg3QTlEMUIwAA== [2026-01-10 12:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzEwMzYzNzg3QTlEMUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzEwMzYzNzg3QTlEMUIwAA==\",\"timestamp\":\"1768029732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:52:15+05:30"} [2026-01-10 12:52:15] [DEBUG] Ignoring event: delivered [2026-01-10 12:52:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:22:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwQzM5OTZDRjZBMzA4M0Y0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwQzM5OTZDRjZBMzA4M0Y0AA==", "timestamp": "1768029737", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:52:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:52:19] [INFO] Sending instructions to 917202000200 [2026-01-10 12:52:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:52:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:52:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68aadd6bca78457bb17c2fccdc571208", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:52:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwQzM5OTZDRjZBMzA4M0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwQzM5OTZDRjZBMzA4M0Y0AA==\",\"timestamp\":\"1768029737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:52:20+05:30"} [2026-01-10 12:52:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwQzM5OTZDRjZBMzA4M0Y0AA== [2026-01-10 12:52:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:52:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwQzM5OTZDRjZBMzA4M0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwQzM5OTZDRjZBMzA4M0Y0AA==\",\"timestamp\":\"1768029737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:52:20+05:30"} [2026-01-10 12:52:21] [DEBUG] Ignoring event: delivered [2026-01-10 12:52:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:22:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFN0Y0MDlDNjBBQ0U3NEE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFN0Y0MDlDNjBBQ0U3NEE1AA==", "timestamp": "1768029744", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:52:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:52:25] [INFO] Sending instructions to 917202000200 [2026-01-10 12:52:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:52:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:52:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "163b703f58314b029c902e1f090aaf94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:52:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:22:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0QUNFQjdBRUVDMDE1RTA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0QUNFQjdBRUVDMDE1RTA1AA==", "timestamp": "1768029749", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:52:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:52:31] [INFO] Sending instructions to 917202000200 [2026-01-10 12:52:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:52:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:52:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb505db050e441a9b3ae3f8ac46e546d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:52:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFN0Y0MDlDNjBBQ0U3NEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFN0Y0MDlDNjBBQ0U3NEE1AA==\",\"timestamp\":\"1768029744\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:52:32+05:30"} [2026-01-10 12:52:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFN0Y0MDlDNjBBQ0U3NEE1AA== [2026-01-10 12:52:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:52:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0QUNFQjdBRUVDMDE1RTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0QUNFQjdBRUVDMDE1RTA1AA==\",\"timestamp\":\"1768029749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:52:32+05:30"} [2026-01-10 12:52:33] [DEBUG] Ignoring event: delivered [2026-01-10 12:52:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:52:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0QUNFQjdBRUVDMDE1RTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0QUNFQjdBRUVDMDE1RTA1AA==\",\"timestamp\":\"1768029749\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:52:32+05:30"} [2026-01-10 12:52:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ0QUNFQjdBRUVDMDE1RTA1AA== [2026-01-10 12:52:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFN0Y0MDlDNjBBQ0U3NEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFN0Y0MDlDNjBBQ0U3NEE1AA==\",\"timestamp\":\"1768029744\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:52:32+05:30"} [2026-01-10 12:52:33] [DEBUG] Ignoring event: delivered [2026-01-10 12:53:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:23:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMUFDQjVDRUZGMDZDMzYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMUFDQjVDRUZGMDZDMzYzAA==", "timestamp": "1768029785", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:53:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:53:06] [INFO] Sending instructions to 917202000200 [2026-01-10 12:53:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:53:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:53:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69dd6beee3d54e9ea4644894cd78bcf9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:53:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMUFDQjVDRUZGMDZDMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMUFDQjVDRUZGMDZDMzYzAA==\",\"timestamp\":\"1768029785\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:08+05:30"} [2026-01-10 12:53:08] [DEBUG] Ignoring event: delivered [2026-01-10 12:53:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMUFDQjVDRUZGMDZDMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMUFDQjVDRUZGMDZDMzYzAA==\",\"timestamp\":\"1768029785\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:08+05:30"} [2026-01-10 12:53:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIyMUFDQjVDRUZGMDZDMzYzAA== [2026-01-10 12:53:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:23:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMDhFNTUyRkJDMTQ5NjUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMDhFNTUyRkJDMTQ5NjUzAA==", "timestamp": "1768029790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:53:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:53:13] [INFO] Sending instructions to 917202000200 [2026-01-10 12:53:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:53:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:53:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02e84f76857a4d58a78c0411f31f8655", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:53:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMDhFNTUyRkJDMTQ5NjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMDhFNTUyRkJDMTQ5NjUzAA==\",\"timestamp\":\"1768029790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:14+05:30"} [2026-01-10 12:53:15] [DEBUG] Ignoring event: delivered [2026-01-10 12:53:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:23:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNDkyQzU1QThENDYxNDlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNDkyQzU1QThENDYxNDlFAA==", "timestamp": "1768029796", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:53:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:53:18] [INFO] Sending instructions to 917202000200 [2026-01-10 12:53:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:53:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:53:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12af39f05f7743c3917d8ea6579747aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:53:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMDhFNTUyRkJDMTQ5NjUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMDhFNTUyRkJDMTQ5NjUzAA==\",\"timestamp\":\"1768029790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:19+05:30"} [2026-01-10 12:53:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMDhFNTUyRkJDMTQ5NjUzAA== [2026-01-10 12:53:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNDkyQzU1QThENDYxNDlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNDkyQzU1QThENDYxNDlFAA==\",\"timestamp\":\"1768029796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:20+05:30"} [2026-01-10 12:53:20] [DEBUG] Ignoring event: delivered [2026-01-10 12:53:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:23:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMzNCNTY5OEY0QUY4ODM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMzNCNTY5OEY0QUY4ODM0AA==", "timestamp": "1768029801", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:53:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:53:23] [INFO] Sending instructions to 917202000200 [2026-01-10 12:53:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:53:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:53:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f737c5faf5d94f2ab0846a5cb5f4ee37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:53:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNDkyQzU1QThENDYxNDlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNDkyQzU1QThENDYxNDlFAA==\",\"timestamp\":\"1768029796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:23+05:30"} [2026-01-10 12:53:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIwNDkyQzU1QThENDYxNDlFAA== [2026-01-10 12:53:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMzNCNTY5OEY0QUY4ODM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMzNCNTY5OEY0QUY4ODM0AA==\",\"timestamp\":\"1768029801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:24+05:30"} [2026-01-10 12:53:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMzNCNTY5OEY0QUY4ODM0AA== [2026-01-10 12:53:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMzNCNTY5OEY0QUY4ODM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBMzNCNTY5OEY0QUY4ODM0AA==\",\"timestamp\":\"1768029801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:24+05:30"} [2026-01-10 12:53:24] [DEBUG] Ignoring event: delivered [2026-01-10 12:53:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:23:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5NjMzMTgxQzVGNkQ0M0M1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5NjMzMTgxQzVGNkQ0M0M1AA==", "timestamp": "1768029806", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:53:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:53:28] [INFO] Sending instructions to 917202000200 [2026-01-10 12:53:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:53:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:53:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "510ef3baa9ec416abdc32b165bb3bbdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:53:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5NjMzMTgxQzVGNkQ0M0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5NjMzMTgxQzVGNkQ0M0M1AA==\",\"timestamp\":\"1768029806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:32+05:30"} [2026-01-10 12:53:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5NjMzMTgxQzVGNkQ0M0M1AA== [2026-01-10 12:53:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5NjMzMTgxQzVGNkQ0M0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM5NjMzMTgxQzVGNkQ0M0M1AA==\",\"timestamp\":\"1768029806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:53:33+05:30"} [2026-01-10 12:53:34] [DEBUG] Ignoring event: delivered [2026-01-10 12:54:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:24:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4MTE4NUE3NDY4QzM4NTIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4MTE4NUE3NDY4QzM4NTIxAA==", "timestamp": "1768029842", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:54:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:54:04] [INFO] Sending instructions to 917202000200 [2026-01-10 12:54:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:54:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "033e6fda811e47ebb5200c018ebbf0c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:54:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4MTE4NUE3NDY4QzM4NTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4MTE4NUE3NDY4QzM4NTIxAA==\",\"timestamp\":\"1768029842\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:54:06+05:30"} [2026-01-10 12:54:07] [DEBUG] Ignoring event: delivered [2026-01-10 12:54:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4MTE4NUE3NDY4QzM4NTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4MTE4NUE3NDY4QzM4NTIxAA==\",\"timestamp\":\"1768029842\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:54:06+05:30"} [2026-01-10 12:54:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM4MTE4NUE3NDY4QzM4NTIxAA== [2026-01-10 12:54:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:24:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNjNCN0Q3RTU5NEY5RDY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNjNCN0Q3RTU5NEY5RDY5AA==", "timestamp": "1768029850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:54:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:54:12] [INFO] Sending instructions to 917202000200 [2026-01-10 12:54:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:54:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:54:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f333000e619f49b28287a4659576fcb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:54:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNjNCN0Q3RTU5NEY5RDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNjNCN0Q3RTU5NEY5RDY5AA==\",\"timestamp\":\"1768029850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:54:14+05:30"} [2026-01-10 12:54:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNjNCN0Q3RTU5NEY5RDY5AA== [2026-01-10 12:54:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNjNCN0Q3RTU5NEY5RDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgxNjNCN0Q3RTU5NEY5RDY5AA==\",\"timestamp\":\"1768029850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:54:17+05:30"} [2026-01-10 12:54:17] [DEBUG] Ignoring event: delivered [2026-01-10 12:54:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:24:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxOEMwNUEwNzEzMjZCQzBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxOEMwNUEwNzEzMjZCQzBGAA==", "timestamp": "1768029857", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:54:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:54:19] [INFO] Sending instructions to 917202000200 [2026-01-10 12:54:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:54:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:54:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbd9a3ceb0e34052a6e0a38c1fd06dcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:54:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxOEMwNUEwNzEzMjZCQzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxOEMwNUEwNzEzMjZCQzBGAA==\",\"timestamp\":\"1768029857\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:54:20+05:30"} [2026-01-10 12:54:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxOEMwNUEwNzEzMjZCQzBGAA== [2026-01-10 12:54:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxOEMwNUEwNzEzMjZCQzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQxOEMwNUEwNzEzMjZCQzBGAA==\",\"timestamp\":\"1768029857\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:54:20+05:30"} [2026-01-10 12:54:21] [DEBUG] Ignoring event: delivered [2026-01-10 12:54:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOTUyMzY5QUIxM0ZGRTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOTUyMzY5QUIxM0ZGRTY2AA==\",\"timestamp\":\"1768029893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:54:55+05:30"} [2026-01-10 12:54:56] [DEBUG] Ignoring event: delivered [2026-01-10 12:54:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOTUyMzY5QUIxM0ZGRTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOTUyMzY5QUIxM0ZGRTY2AA==\",\"timestamp\":\"1768029893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:54:55+05:30"} [2026-01-10 12:54:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:54:56] [INFO] Sending instructions to 917202000200 [2026-01-10 12:54:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:54:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:54:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:24:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOTUyMzY5QUIxM0ZGRTY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOTUyMzY5QUIxM0ZGRTY2AA==", "timestamp": "1768029893", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:54:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVFOTUyMzY5QUIxM0ZGRTY2AA== [2026-01-10 12:54:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71f275a91ebf479faa211697e84f98b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:55:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:25:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5QkM0MzM1OUIwQUE4OUQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5QkM0MzM1OUIwQUE4OUQzAA==", "timestamp": "1768029901", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:55:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:55:02] [INFO] Sending instructions to 917202000200 [2026-01-10 12:55:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:55:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:55:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60143688ba254a2fa207b321707b1815", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5QkM0MzM1OUIwQUE4OUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5QkM0MzM1OUIwQUE4OUQzAA==\",\"timestamp\":\"1768029901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:03+05:30"} [2026-01-10 12:55:04] [DEBUG] Ignoring event: delivered [2026-01-10 12:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5QkM0MzM1OUIwQUE4OUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5QkM0MzM1OUIwQUE4OUQzAA==\",\"timestamp\":\"1768029901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:03+05:30"} [2026-01-10 12:55:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg5QkM0MzM1OUIwQUE4OUQzAA== [2026-01-10 12:55:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:25:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4MjdENUM1NDUzOUZFOTY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4MjdENUM1NDUzOUZFOTY5AA==", "timestamp": "1768029907", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:55:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:55:09] [INFO] Sending instructions to 917202000200 [2026-01-10 12:55:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:55:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:55:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04f98b9c9da743e7a9c15ac6a0cca53d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:55:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4MjdENUM1NDUzOUZFOTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4MjdENUM1NDUzOUZFOTY5AA==\",\"timestamp\":\"1768029907\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:10+05:30"} [2026-01-10 12:55:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4MjdENUM1NDUzOUZFOTY5AA== [2026-01-10 12:55:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4MjdENUM1NDUzOUZFOTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4MjdENUM1NDUzOUZFOTY5AA==\",\"timestamp\":\"1768029907\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:10+05:30"} [2026-01-10 12:55:11] [DEBUG] Ignoring event: delivered [2026-01-10 12:55:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:25:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRkU3QUNCMDRGNjY0MUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRkU3QUNCMDRGNjY0MUE5AA==", "timestamp": "1768029916", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:55:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:55:18] [INFO] Sending instructions to 917202000200 [2026-01-10 12:55:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:55:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:55:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd48d390b325400f999ae6d970dc3f44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRkU3QUNCMDRGNjY0MUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRkU3QUNCMDRGNjY0MUE5AA==\",\"timestamp\":\"1768029916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:18+05:30"} [2026-01-10 12:55:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRkU3QUNCMDRGNjY0MUE5AA== [2026-01-10 12:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRkU3QUNCMDRGNjY0MUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDRkU3QUNCMDRGNjY0MUE5AA==\",\"timestamp\":\"1768029916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:18+05:30"} [2026-01-10 12:55:18] [DEBUG] Ignoring event: delivered [2026-01-10 12:55:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:25:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzRCOTZEQUU0QzZDRTIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzRCOTZEQUU0QzZDRTIzAA==", "timestamp": "1768029921", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:55:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:55:22] [INFO] Sending instructions to 917202000200 [2026-01-10 12:55:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:55:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "306d7167a04649c187258c723b4c26a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:55:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzRCOTZEQUU0QzZDRTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzRCOTZEQUU0QzZDRTIzAA==\",\"timestamp\":\"1768029921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:23+05:30"} [2026-01-10 12:55:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzRCOTZEQUU0QzZDRTIzAA== [2026-01-10 12:55:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzRCOTZEQUU0QzZDRTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzRCOTZEQUU0QzZDRTIzAA==\",\"timestamp\":\"1768029921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:23+05:30"} [2026-01-10 12:55:24] [DEBUG] Ignoring event: delivered [2026-01-10 12:55:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:25:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzlFRTQwNTJEQTZDQkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzlFRTQwNTJEQTZDQkRCAA==", "timestamp": "1768029926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:55:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:55:27] [INFO] Sending instructions to 917202000200 [2026-01-10 12:55:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:55:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:55:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "639361e712db4407a5cde3ffe2932d70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzlFRTQwNTJEQTZDQkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzlFRTQwNTJEQTZDQkRCAA==\",\"timestamp\":\"1768029926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:31+05:30"} [2026-01-10 12:55:31] [DEBUG] Ignoring event: delivered [2026-01-10 12:55:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:55:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzlFRTQwNTJEQTZDQkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzlFRTQwNTJEQTZDQkRCAA==\",\"timestamp\":\"1768029926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:55:31+05:30"} [2026-01-10 12:55:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJEQzlFRTQwNTJEQTZDQkRCAA== [2026-01-10 12:56:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:26:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjk1NkIzNTBBMzUxMEU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjk1NkIzNTBBMzUxMEU4AA==", "timestamp": "1768029961", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:56:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:56:03] [INFO] Sending instructions to 917202000200 [2026-01-10 12:56:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:56:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:56:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee46ac441d9446c4a00b5bd461bf8e17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:56:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjk1NkIzNTBBMzUxMEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjk1NkIzNTBBMzUxMEU4AA==\",\"timestamp\":\"1768029961\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:04+05:30"} [2026-01-10 12:56:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjk1NkIzNTBBMzUxMEU4AA== [2026-01-10 12:56:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:26:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY2MDU3RURFNTEyMkFERUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY2MDU3RURFNTEyMkFERUMxAA==", "timestamp": "1768029966", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:56:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:56:08] [INFO] Sending instructions to 917202000200 [2026-01-10 12:56:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:56:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:56:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb37c9da252648c8add8015cb34b3bd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY2MDU3RURFNTEyMkFERUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY2MDU3RURFNTEyMkFERUMxAA==\",\"timestamp\":\"1768029966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:10+05:30"} [2026-01-10 12:56:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY2MDU3RURFNTEyMkFERUMxAA== [2026-01-10 12:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjk1NkIzNTBBMzUxMEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjk1NkIzNTBBMzUxMEU4AA==\",\"timestamp\":\"1768029961\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:10+05:30"} [2026-01-10 12:56:11] [DEBUG] Ignoring event: delivered [2026-01-10 12:56:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY2MDU3RURFNTEyMkFERUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY2MDU3RURFNTEyMkFERUMxAA==\",\"timestamp\":\"1768029966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:10+05:30"} [2026-01-10 12:56:11] [DEBUG] Ignoring event: delivered [2026-01-10 12:56:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:26:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1NUNBRjMxM0U4RDRBNzQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1NUNBRjMxM0U4RDRBNzQxAA==", "timestamp": "1768029971", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:56:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:56:13] [INFO] Sending instructions to 917202000200 [2026-01-10 12:56:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:56:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:56:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c55feffa81914b0084807337efd29464", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:56:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1NUNBRjMxM0U4RDRBNzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1NUNBRjMxM0U4RDRBNzQxAA==\",\"timestamp\":\"1768029971\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:14+05:30"} [2026-01-10 12:56:14] [DEBUG] Ignoring event: delivered [2026-01-10 12:56:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1NUNBRjMxM0U4RDRBNzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1NUNBRjMxM0U4RDRBNzQxAA==\",\"timestamp\":\"1768029971\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:17+05:30"} [2026-01-10 12:56:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1NUNBRjMxM0U4RDRBNzQxAA== [2026-01-10 12:56:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:26:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwNjJBNUFFNTk1OUM0Mzg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwNjJBNUFFNTk1OUM0Mzg2AA==", "timestamp": "1768030007", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:56:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:56:49] [INFO] Sending instructions to 917202000200 [2026-01-10 12:56:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:56:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:56:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d10330fef0844da3adce0e68dcf8612b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwNjJBNUFFNTk1OUM0Mzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwNjJBNUFFNTk1OUM0Mzg2AA==\",\"timestamp\":\"1768030007\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:51+05:30"} [2026-01-10 12:56:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwNjJBNUFFNTk1OUM0Mzg2AA== [2026-01-10 12:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwNjJBNUFFNTk1OUM0Mzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwNjJBNUFFNTk1OUM0Mzg2AA==\",\"timestamp\":\"1768030007\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:51+05:30"} [2026-01-10 12:56:51] [DEBUG] Ignoring event: delivered [2026-01-10 12:56:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:26:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0M0Y1Nzk4MTk2RDhCNTQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0M0Y1Nzk4MTk2RDhCNTQ4AA==", "timestamp": "1768030012", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:56:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:56:54] [INFO] Sending instructions to 917202000200 [2026-01-10 12:56:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:56:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:56:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00d20bbefdba40108effb31c1872b455", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0M0Y1Nzk4MTk2RDhCNTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0M0Y1Nzk4MTk2RDhCNTQ4AA==\",\"timestamp\":\"1768030012\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:57+05:30"} [2026-01-10 12:56:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0M0Y1Nzk4MTk2RDhCNTQ4AA== [2026-01-10 12:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0M0Y1Nzk4MTk2RDhCNTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0M0Y1Nzk4MTk2RDhCNTQ4AA==\",\"timestamp\":\"1768030012\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:56:57+05:30"} [2026-01-10 12:56:57] [DEBUG] Ignoring event: delivered [2026-01-10 12:56:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:26:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTREMEFDRENCNjUzRjU3QTQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTREMEFDRENCNjUzRjU3QTQwAA==", "timestamp": "1768030017", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:56:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:56:59] [INFO] Sending instructions to 917202000200 [2026-01-10 12:56:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:56:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:56:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b8df2139a5648ecb56e81a8194b308c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:57:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTREMEFDRENCNjUzRjU3QTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTREMEFDRENCNjUzRjU3QTQwAA==\",\"timestamp\":\"1768030017\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:00+05:30"} [2026-01-10 12:57:01] [DEBUG] Ignoring event: delivered [2026-01-10 12:57:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:56:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTREMEFDRENCNjUzRjU3QTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTREMEFDRENCNjUzRjU3QTQwAA==\",\"timestamp\":\"1768030017\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:00+05:30"} [2026-01-10 12:57:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTREMEFDRENCNjUzRjU3QTQwAA== [2026-01-10 12:57:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:27:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDQjQyQjk2QjRCQjUzRDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDQjQyQjk2QjRCQjUzRDIyAA==", "timestamp": "1768030022", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:57:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:57:04] [INFO] Sending instructions to 917202000200 [2026-01-10 12:57:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:57:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:57:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb803b9a8d9341949293bdc85fc26609", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:57:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDQjQyQjk2QjRCQjUzRDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDQjQyQjk2QjRCQjUzRDIyAA==\",\"timestamp\":\"1768030022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:06+05:30"} [2026-01-10 12:57:07] [DEBUG] Ignoring event: delivered [2026-01-10 12:57:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDQjQyQjk2QjRCQjUzRDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDQjQyQjk2QjRCQjUzRDIyAA==\",\"timestamp\":\"1768030022\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:06+05:30"} [2026-01-10 12:57:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDQjQyQjk2QjRCQjUzRDIyAA== [2026-01-10 12:57:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:27:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1RkYwM0YyMUNCOEU1MUZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1RkYwM0YyMUNCOEU1MUZGAA==", "timestamp": "1768030058", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:57:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:57:40] [INFO] Sending instructions to 917202000200 [2026-01-10 12:57:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:57:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:57:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fd0daeee6e44324941c7ace8331acc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:57:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:27:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2NDk2QkNFODZGRTZDNkY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2NDk2QkNFODZGRTZDNkY5AA==", "timestamp": "1768030063", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:57:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:57:45] [INFO] Sending instructions to 917202000200 [2026-01-10 12:57:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:57:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:57:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76212eefe03145df9d9a199b7ce61b0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:57:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:27:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDODQ5NzRENURFN0ZENzRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDODQ5NzRENURFN0ZENzRBAA==", "timestamp": "1768030068", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:57:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:57:50] [INFO] Sending instructions to 917202000200 [2026-01-10 12:57:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:57:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:57:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b372db7741bb49688673e751ff5a8ddb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:57:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:57:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1RkYwM0YyMUNCOEU1MUZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:57:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1RkYwM0YyMUNCOEU1MUZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1RkYwM0YyMUNCOEU1MUZGAA==\",\"timestamp\":\"1768030058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:54+05:30"} [2026-01-10 12:57:55] [DEBUG] Ignoring event: delivered [2026-01-10 12:57:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:57:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2NDk2QkNFODZGRTZDNkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2NDk2QkNFODZGRTZDNkY5AA==\",\"timestamp\":\"1768030063\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:56+05:30"} [2026-01-10 12:57:59] [DEBUG] Ignoring event: delivered [2026-01-10 12:57:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:57:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2NDk2QkNFODZGRTZDNkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2NDk2QkNFODZGRTZDNkY5AA==\",\"timestamp\":\"1768030063\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:56+05:30"} [2026-01-10 12:57:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2NDk2QkNFODZGRTZDNkY5AA== [2026-01-10 12:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:57:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDODQ5NzRENURFN0ZENzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDODQ5NzRENURFN0ZENzRBAA==\",\"timestamp\":\"1768030068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:56+05:30"} [2026-01-10 12:58:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDODQ5NzRENURFN0ZENzRBAA== [2026-01-10 12:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:57:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDODQ5NzRENURFN0ZENzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZDODQ5NzRENURFN0ZENzRBAA==\",\"timestamp\":\"1768030068\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:57:56+05:30"} [2026-01-10 12:58:00] [DEBUG] Ignoring event: delivered [2026-01-10 12:58:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:28:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDRjNDMTkxODk3ODY4QkQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDRjNDMTkxODk3ODY4QkQ0AA==", "timestamp": "1768030104", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:58:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:58:26] [INFO] Sending instructions to 917202000200 [2026-01-10 12:58:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:58:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:58:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f785343ae45d4dd49c18e3e910725222", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDRjNDMTkxODk3ODY4QkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDRjNDMTkxODk3ODY4QkQ0AA==\",\"timestamp\":\"1768030104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:28+05:30"} [2026-01-10 12:58:29] [DEBUG] Ignoring event: delivered [2026-01-10 12:58:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:28:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzRkNCRjM0QzdFNzFFREYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzRkNCRjM0QzdFNzFFREYzAA==", "timestamp": "1768030109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:58:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:58:30] [INFO] Sending instructions to 917202000200 [2026-01-10 12:58:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:58:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:58:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50b4c3ce1b884fd4aed11a87c4f43a51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDRjNDMTkxODk3ODY4QkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDRjNDMTkxODk3ODY4QkQ0AA==\",\"timestamp\":\"1768030104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:30+05:30"} [2026-01-10 12:58:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDRjNDMTkxODk3ODY4QkQ0AA== [2026-01-10 12:58:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzRkNCRjM0QzdFNzFFREYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzRkNCRjM0QzdFNzFFREYzAA==\",\"timestamp\":\"1768030109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:32+05:30"} [2026-01-10 12:58:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzRkNCRjM0QzdFNzFFREYzAA== [2026-01-10 12:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzRkNCRjM0QzdFNzFFREYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYzRkNCRjM0QzdFNzFFREYzAA==\",\"timestamp\":\"1768030109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:34+05:30"} [2026-01-10 12:58:35] [DEBUG] Ignoring event: delivered [2026-01-10 12:58:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:28:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNjg1RkFCNzI2MzU5MEM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNjg1RkFCNzI2MzU5MEM1AA==", "timestamp": "1768030114", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:58:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:58:36] [INFO] Sending instructions to 917202000200 [2026-01-10 12:58:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:58:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:58:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "256f2f42701545e48d2dfaa576540463", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:58:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNjg1RkFCNzI2MzU5MEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNjg1RkFCNzI2MzU5MEM1AA==\",\"timestamp\":\"1768030114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:39+05:30"} [2026-01-10 12:58:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNjg1RkFCNzI2MzU5MEM1AA== [2026-01-10 12:58:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:28:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5QUNBQzMwMjc5OUJCQ0JEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5QUNBQzMwMjc5OUJCQ0JEAA==", "timestamp": "1768030119", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:58:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:58:41] [INFO] Sending instructions to 917202000200 [2026-01-10 12:58:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:58:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:58:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNjg1RkFCNzI2MzU5MEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNjg1RkFCNzI2MzU5MEM1AA==\",\"timestamp\":\"1768030114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:39+05:30"} [2026-01-10 12:58:41] [DEBUG] Ignoring event: delivered [2026-01-10 12:58:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21af2b55ac884a1a8b58d84d618a7d1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:58:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5QUNBQzMwMjc5OUJCQ0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5QUNBQzMwMjc5OUJCQ0JEAA==\",\"timestamp\":\"1768030119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:44+05:30"} [2026-01-10 12:58:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5QUNBQzMwMjc5OUJCQ0JEAA== [2026-01-10 12:58:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5QUNBQzMwMjc5OUJCQ0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5QUNBQzMwMjc5OUJCQ0JEAA==\",\"timestamp\":\"1768030119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:44+05:30"} [2026-01-10 12:58:45] [DEBUG] Ignoring event: delivered [2026-01-10 12:58:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:28:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGREJDQUE4NTVDNkE5MDI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGREJDQUE4NTVDNkE5MDI2AA==", "timestamp": "1768030124", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:58:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:58:46] [INFO] Sending instructions to 917202000200 [2026-01-10 12:58:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:58:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:58:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3eea35dca334df79d1e3ecb6846bbe7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:58:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGREJDQUE4NTVDNkE5MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGREJDQUE4NTVDNkE5MDI2AA==\",\"timestamp\":\"1768030124\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:49+05:30"} [2026-01-10 12:58:51] [DEBUG] Ignoring event: delivered [2026-01-10 12:58:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:58:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGREJDQUE4NTVDNkE5MDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGREJDQUE4NTVDNkE5MDI2AA==\",\"timestamp\":\"1768030124\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:58:49+05:30"} [2026-01-10 12:58:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZGREJDQUE4NTVDNkE5MDI2AA== [2026-01-10 12:59:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:29:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2MzI4NUU5REIyMEJEOUY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2MzI4NUU5REIyMEJEOUY2AA==", "timestamp": "1768030159", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:59:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:59:21] [INFO] Sending instructions to 917202000200 [2026-01-10 12:59:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:59:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:59:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "114d5954a77b438fbf089358987443e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:59:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:29:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEREE2MzNGRDIxMURCRjhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEREE2MzNGRDIxMURCRjhFAA==", "timestamp": "1768030165", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:59:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 12:59:26] [INFO] Sending instructions to 917202000200 [2026-01-10 12:59:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:59:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:59:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4086471c98cd48659f36a857a46c8793", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:59:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:29:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDgwMkNCRDMyNERCMEUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDgwMkNCRDMyNERCMEUwAA==", "timestamp": "1768030170", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 12:59:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 12:59:31] [INFO] Sending instructions to 917202000200 [2026-01-10 12:59:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 12:59:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 12:59:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22fc7cc5c079492bb86a3bc41f59ccc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 12:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:59:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEREE2MzNGRDIxMURCRjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEREE2MzNGRDIxMURCRjhFAA==\",\"timestamp\":\"1768030165\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:59:31+05:30"} [2026-01-10 12:59:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEREE2MzNGRDIxMURCRjhFAA== [2026-01-10 12:59:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:59:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEREE2MzNGRDIxMURCRjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZEREE2MzNGRDIxMURCRjhFAA==\",\"timestamp\":\"1768030165\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T12:59:37+05:30"} [2026-01-10 12:59:38] [DEBUG] Ignoring event: delivered [2026-01-10 12:59:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2MzI4NUU5REIyMEJEOUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2MzI4NUU5REIyMEJEOUY2AA==\",\"timestamp\":\"1768030159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:59:38+05:30"} [2026-01-10 12:59:39] [DEBUG] Ignoring event: delivered [2026-01-10 12:59:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:59:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDgwMkNCRDMyNERCMEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDgwMkNCRDMyNERCMEUwAA==\",\"timestamp\":\"1768030170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:59:38+05:30"} [2026-01-10 12:59:39] [DEBUG] Ignoring event: delivered [2026-01-10 12:59:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:59:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDgwMkNCRDMyNERCMEUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDgwMkNCRDMyNERCMEUwAA==\",\"timestamp\":\"1768030170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:59:48+05:30"} [2026-01-10 12:59:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDRDgwMkNCRDMyNERCMEUwAA== [2026-01-10 12:59:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T12:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2MzI4NUU5REIyMEJEOUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2MzI4NUU5REIyMEJEOUY2AA==\",\"timestamp\":\"1768030159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T12:59:48+05:30"} [2026-01-10 12:59:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2MzI4NUU5REIyMEJEOUY2AA== [2026-01-10 13:00:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:30:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGRkUzREE4NzNBNDQxQzEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGRkUzREE4NzNBNDQxQzEwAA==", "timestamp": "1768030205", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:00:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:00:07] [INFO] Sending instructions to 917202000200 [2026-01-10 13:00:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:00:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:00:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2b4b9253de744e7ac8a2dba66fe2a56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:00:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:30:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDMTU3MkRFMUYwMzc4OTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDMTU3MkRFMUYwMzc4OTU1AA==", "timestamp": "1768030210", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:00:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:00:12] [INFO] Sending instructions to 917202000200 [2026-01-10 13:00:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:00:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:00:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "045f41544fa74ee0b1e08b564aeaba2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:00:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:30:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5RjI3MDJERURCNDEwQ0I1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5RjI3MDJERURCNDEwQ0I1AA==", "timestamp": "1768030215", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:00:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:00:17] [INFO] Sending instructions to 917202000200 [2026-01-10 13:00:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:00:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:00:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d57448a37144ec0864b91dabf6208d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:00:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGRkUzREE4NzNBNDQxQzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGRkUzREE4NzNBNDQxQzEwAA==\",\"timestamp\":\"1768030205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:00:19+05:30"} [2026-01-10 13:00:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGRkUzREE4NzNBNDQxQzEwAA== [2026-01-10 13:00:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGRkUzREE4NzNBNDQxQzEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGRkUzREE4NzNBNDQxQzEwAA==\",\"timestamp\":\"1768030205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:00:19+05:30"} [2026-01-10 13:00:19] [DEBUG] Ignoring event: delivered [2026-01-10 13:00:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:30:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3MzYyNEZGNTQ3Qzc3MDQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3MzYyNEZGNTQ3Qzc3MDQzAA==", "timestamp": "1768030221", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:00:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:00:22] [INFO] Sending instructions to 917202000200 [2026-01-10 13:00:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:00:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:00:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "281ce5643e95434987a2d90c02a12975", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:00:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDMTU3MkRFMUYwMzc4OTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDMTU3MkRFMUYwMzc4OTU1AA==\",\"timestamp\":\"1768030210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:00:26+05:30"} [2026-01-10 13:00:27] [DEBUG] Ignoring event: delivered [2026-01-10 13:00:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5RjI3MDJERURCNDEwQ0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5RjI3MDJERURCNDEwQ0I1AA==\",\"timestamp\":\"1768030215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:00:27+05:30"} [2026-01-10 13:00:27] [DEBUG] Ignoring event: delivered [2026-01-10 13:00:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3MzYyNEZGNTQ3Qzc3MDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3MzYyNEZGNTQ3Qzc3MDQzAA==\",\"timestamp\":\"1768030221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:00:31+05:30"} [2026-01-10 13:00:32] [DEBUG] Ignoring event: delivered [2026-01-10 13:00:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDMTU3MkRFMUYwMzc4OTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDMTU3MkRFMUYwMzc4OTU1AA==\",\"timestamp\":\"1768030210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:00:35+05:30"} [2026-01-10 13:00:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVDMTU3MkRFMUYwMzc4OTU1AA== [2026-01-10 13:00:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3MzYyNEZGNTQ3Qzc3MDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3MzYyNEZGNTQ3Qzc3MDQzAA==\",\"timestamp\":\"1768030221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:00:35+05:30"} [2026-01-10 13:00:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3MzYyNEZGNTQ3Qzc3MDQzAA== [2026-01-10 13:00:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5RjI3MDJERURCNDEwQ0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5RjI3MDJERURCNDEwQ0I1AA==\",\"timestamp\":\"1768030215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:00:35+05:30"} [2026-01-10 13:00:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5RjI3MDJERURCNDEwQ0I1AA== [2026-01-10 13:00:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:30:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5MEZFMTFCMkNCMzlBQkJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5MEZFMTFCMkNCMzlBQkJDAA==", "timestamp": "1768030256", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:00:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:00:58] [INFO] Sending instructions to 917202000200 [2026-01-10 13:00:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:00:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:00:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc9a754d4b98479b854790b9c19686b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:01:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5MEZFMTFCMkNCMzlBQkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5MEZFMTFCMkNCMzlBQkJDAA==\",\"timestamp\":\"1768030256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:03+05:30"} [2026-01-10 13:01:04] [DEBUG] Ignoring event: delivered [2026-01-10 13:01:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:31:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0MjZCRkFBMTAzNjU5OUVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0MjZCRkFBMTAzNjU5OUVEAA==", "timestamp": "1768030261", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:01:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:01:04] [INFO] Sending instructions to 917202000200 [2026-01-10 13:01:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:01:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:01:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f77f2df7c3b4b97ad602ab3db4634a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:01:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:00:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5MEZFMTFCMkNCMzlBQkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5MEZFMTFCMkNCMzlBQkJDAA==\",\"timestamp\":\"1768030256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:03+05:30"} [2026-01-10 13:01:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ5MEZFMTFCMkNCMzlBQkJDAA== [2026-01-10 13:01:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:31:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBRUVFRThCRjMwMDgxOUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBRUVFRThCRjMwMDgxOUMzAA==", "timestamp": "1768030268", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:01:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:01:10] [INFO] Sending instructions to 917202000200 [2026-01-10 13:01:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:01:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:01:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "130be53b0b254a23847c342e5bf61088", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:01:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBRUVFRThCRjMwMDgxOUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBRUVFRThCRjMwMDgxOUMzAA==\",\"timestamp\":\"1768030268\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:18+05:30"} [2026-01-10 13:01:19] [DEBUG] Ignoring event: delivered [2026-01-10 13:01:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0MjZCRkFBMTAzNjU5OUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0MjZCRkFBMTAzNjU5OUVEAA==\",\"timestamp\":\"1768030261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:31+05:30"} [2026-01-10 13:01:34] [DEBUG] Ignoring event: delivered [2026-01-10 13:01:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBRUVFRThCRjMwMDgxOUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBRUVFRThCRjMwMDgxOUMzAA==\",\"timestamp\":\"1768030268\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:32+05:30"} [2026-01-10 13:01:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZBRUVFRThCRjMwMDgxOUMzAA== [2026-01-10 13:01:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0MjZCRkFBMTAzNjU5OUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0MjZCRkFBMTAzNjU5OUVEAA==\",\"timestamp\":\"1768030261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:31+05:30"} [2026-01-10 13:01:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0MjZCRkFBMTAzNjU5OUVEAA== [2026-01-10 13:01:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:31:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRENjEzNUVFMkQ0QTVGQUE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRENjEzNUVFMkQ0QTVGQUE4AA==", "timestamp": "1768030304", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:01:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:01:46] [INFO] Sending instructions to 917202000200 [2026-01-10 13:01:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:01:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:01:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79c82bea69644a5dae76d5600dfc2095", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:01:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:31:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NEQ3RTI1RTMzRDdEMUM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NEQ3RTI1RTMzRDdEMUM2AA==", "timestamp": "1768030310", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:01:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:01:51] [INFO] Sending instructions to 917202000200 [2026-01-10 13:01:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:01:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:01:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78571443eba94a78ac8bf569a6884e18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:01:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NEQ3RTI1RTMzRDdEMUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NEQ3RTI1RTMzRDdEMUM2AA==\",\"timestamp\":\"1768030310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:52+05:30"} [2026-01-10 13:01:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NEQ3RTI1RTMzRDdEMUM2AA== [2026-01-10 13:01:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NEQ3RTI1RTMzRDdEMUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA4NEQ3RTI1RTMzRDdEMUM2AA==\",\"timestamp\":\"1768030310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:53+05:30"} [2026-01-10 13:01:53] [DEBUG] Ignoring event: delivered [2026-01-10 13:01:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:31:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QTFCNDg2NEU4MjcyMUY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QTFCNDg2NEU4MjcyMUY2AA==", "timestamp": "1768030314", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:01:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:01:56] [INFO] Sending instructions to 917202000200 [2026-01-10 13:01:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:01:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:01:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82498f22f72e4a629f29a330001c819f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:01:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRENjEzNUVFMkQ0QTVGQUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRENjEzNUVFMkQ0QTVGQUE4AA==\",\"timestamp\":\"1768030304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:01:59+05:30"} [2026-01-10 13:01:59] [DEBUG] Ignoring event: delivered [2026-01-10 13:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRENjEzNUVFMkQ0QTVGQUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRENjEzNUVFMkQ0QTVGQUE4AA==\",\"timestamp\":\"1768030304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:05+05:30"} [2026-01-10 13:02:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRENjEzNUVFMkQ0QTVGQUE4AA== [2026-01-10 13:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QTFCNDg2NEU4MjcyMUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QTFCNDg2NEU4MjcyMUY2AA==\",\"timestamp\":\"1768030314\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:05+05:30"} [2026-01-10 13:02:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QTFCNDg2NEU4MjcyMUY2AA== [2026-01-10 13:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:01:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QTFCNDg2NEU4MjcyMUY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QTFCNDg2NEU4MjcyMUY2AA==\",\"timestamp\":\"1768030314\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:11+05:30"} [2026-01-10 13:02:11] [DEBUG] Ignoring event: delivered [2026-01-10 13:02:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:32:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBQkU0QTg2NzY0MkUzNDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBQkU0QTg2NzY0MkUzNDBBAA==", "timestamp": "1768030350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:02:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:02:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:02:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:02:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:02:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e29d331661f345f49c0ce312275fe444", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:02:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:32:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExNTNCQkEwMEZFNEQ3MUVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExNTNCQkEwMEZFNEQ3MUVBAA==", "timestamp": "1768030355", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:02:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:02:37] [INFO] Sending instructions to 917202000200 [2026-01-10 13:02:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:02:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:02:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "482b02956950456eb9943f97f37e2ac7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:02:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBQkU0QTg2NzY0MkUzNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBQkU0QTg2NzY0MkUzNDBBAA==\",\"timestamp\":\"1768030350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:40+05:30"} [2026-01-10 13:02:42] [DEBUG] Ignoring event: delivered [2026-01-10 13:02:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:32:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGQTE0MDdDQ0JENUExQTExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGQTE0MDdDQ0JENUExQTExAA==", "timestamp": "1768030361", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:02:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:02:42] [INFO] Sending instructions to 917202000200 [2026-01-10 13:02:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:02:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:02:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBQkU0QTg2NzY0MkUzNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBQkU0QTg2NzY0MkUzNDBBAA==\",\"timestamp\":\"1768030350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:40+05:30"} [2026-01-10 13:02:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBBQkU0QTg2NzY0MkUzNDBBAA== [2026-01-10 13:02:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64e3a4b2261e4860aa9e2590beb8087f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:02:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExNTNCQkEwMEZFNEQ3MUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExNTNCQkEwMEZFNEQ3MUVBAA==\",\"timestamp\":\"1768030355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:44+05:30"} [2026-01-10 13:02:45] [DEBUG] Ignoring event: delivered [2026-01-10 13:02:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:32:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2NUNDOTk5QzdGMjRBNERCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2NUNDOTk5QzdGMjRBNERCAA==", "timestamp": "1768030366", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:02:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:02:48] [INFO] Sending instructions to 917202000200 [2026-01-10 13:02:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:02:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:02:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8360575a4ff946ec8be59328acccf880", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:02:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:32:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQxODg3MDI4RUY0QkI1QjNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQxODg3MDI4RUY0QkI1QjNGAA==", "timestamp": "1768030371", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:02:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:02:52] [INFO] Sending instructions to 917202000200 [2026-01-10 13:02:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:02:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:02:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91bef76479de43efb053f30ab94ebf07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:02:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGQTE0MDdDQ0JENUExQTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGQTE0MDdDQ0JENUExQTExAA==\",\"timestamp\":\"1768030361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:52+05:30"} [2026-01-10 13:02:53] [DEBUG] Ignoring event: delivered [2026-01-10 13:02:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGQTE0MDdDQ0JENUExQTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGQTE0MDdDQ0JENUExQTExAA==\",\"timestamp\":\"1768030361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:52+05:30"} [2026-01-10 13:02:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGQTE0MDdDQ0JENUExQTExAA== [2026-01-10 13:02:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2NUNDOTk5QzdGMjRBNERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2NUNDOTk5QzdGMjRBNERCAA==\",\"timestamp\":\"1768030366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:54+05:30"} [2026-01-10 13:02:55] [DEBUG] Ignoring event: delivered [2026-01-10 13:02:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExNTNCQkEwMEZFNEQ3MUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExNTNCQkEwMEZFNEQ3MUVBAA==\",\"timestamp\":\"1768030355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:02:55+05:30"} [2026-01-10 13:02:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExNTNCQkEwMEZFNEQ3MUVBAA== [2026-01-10 13:02:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:32:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0RjlGRjYwNUU2RUVDNjk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0RjlGRjYwNUU2RUVDNjk0AA==", "timestamp": "1768030376", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:02:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:02:57] [INFO] Sending instructions to 917202000200 [2026-01-10 13:02:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:02:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:02:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70111316f6104d16acd8e154c3ba3586", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:03:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2NUNDOTk5QzdGMjRBNERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2NUNDOTk5QzdGMjRBNERCAA==\",\"timestamp\":\"1768030366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:03:03+05:30"} [2026-01-10 13:03:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2NUNDOTk5QzdGMjRBNERCAA== [2026-01-10 13:03:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0RjlGRjYwNUU2RUVDNjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0RjlGRjYwNUU2RUVDNjk0AA==\",\"timestamp\":\"1768030376\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:03:09+05:30"} [2026-01-10 13:03:10] [DEBUG] Ignoring event: delivered [2026-01-10 13:03:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQxODg3MDI4RUY0QkI1QjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQxODg3MDI4RUY0QkI1QjNGAA==\",\"timestamp\":\"1768030371\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:03:10+05:30"} [2026-01-10 13:03:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQxODg3MDI4RUY0QkI1QjNGAA== [2026-01-10 13:03:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0RjlGRjYwNUU2RUVDNjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0RjlGRjYwNUU2RUVDNjk0AA==\",\"timestamp\":\"1768030376\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:03:10+05:30"} [2026-01-10 13:03:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM0RjlGRjYwNUU2RUVDNjk0AA== [2026-01-10 13:03:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQxODg3MDI4RUY0QkI1QjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQxODg3MDI4RUY0QkI1QjNGAA==\",\"timestamp\":\"1768030371\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:03:11+05:30"} [2026-01-10 13:03:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:03:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:33:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZDQTU3OTIwRDM0NzlGNkNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZDQTU3OTIwRDM0NzlGNkNDAA==", "timestamp": "1768030412", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:03:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:03:34] [INFO] Sending instructions to 917202000200 [2026-01-10 13:03:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:03:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:03:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65f3c7f80a99419d839f5a9bb3f86011", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:03:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:33:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTg4M0I4QzQzQ0JGQzA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTg4M0I4QzQzQ0JGQzA4AA==", "timestamp": "1768030417", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:03:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:03:39] [INFO] Sending instructions to 917202000200 [2026-01-10 13:03:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:03:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:03:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "876eb80868944d3d843c6690bbe8da78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:03:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZDQTU3OTIwRDM0NzlGNkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTg4M0I4QzQzQ0JGQzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTg4M0I4QzQzQ0JGQzA4AA==\",\"timestamp\":\"1768030417\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:03:41+05:30"} [2026-01-10 13:03:44] [DEBUG] Ignoring event: delivered [2026-01-10 13:03:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZDQTU3OTIwRDM0NzlGNkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZDQTU3OTIwRDM0NzlGNkNDAA==\",\"timestamp\":\"1768030412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:03:43+05:30"} [2026-01-10 13:03:44] [DEBUG] Ignoring event: delivered [2026-01-10 13:03:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTg4M0I4QzQzQ0JGQzA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTg4M0I4QzQzQ0JGQzA4AA==\",\"timestamp\":\"1768030417\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:03:45+05:30"} [2026-01-10 13:03:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMTg4M0I4QzQzQ0JGQzA4AA== [2026-01-10 13:04:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:34:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNTM2ODVENkFBM0ZCNTAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNTM2ODVENkFBM0ZCNTAwAA==", "timestamp": "1768030452", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:04:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:04:14] [INFO] Sending instructions to 917202000200 [2026-01-10 13:04:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:04:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:04:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd5f97bf250548dcaede0ca5dc3217cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:04:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:34:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5NEUzNTY4MzU5MzBDRERBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5NEUzNTY4MzU5MzBDRERBAA==", "timestamp": "1768030458", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:04:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:04:20] [INFO] Sending instructions to 917202000200 [2026-01-10 13:04:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:04:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:04:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea00206ce8ce4331b40bd0126bb4eff3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:04:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNTM2ODVENkFBM0ZCNTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNTM2ODVENkFBM0ZCNTAwAA==\",\"timestamp\":\"1768030452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:17+05:30"} [2026-01-10 13:04:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNTM2ODVENkFBM0ZCNTAwAA== [2026-01-10 13:04:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:34:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMjkyQzRBNzg5NTE3N0QwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMjkyQzRBNzg5NTE3N0QwAA==", "timestamp": "1768030463", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:04:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:04:24] [INFO] Sending instructions to 917202000200 [2026-01-10 13:04:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:04:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:04:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "546e366e971243e692734cc29db92960", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:04:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:34:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMUM4NzY5ODZFQjEzODY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMUM4NzY5ODZFQjEzODY5AA==", "timestamp": "1768030468", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:04:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:04:30] [INFO] Sending instructions to 917202000200 [2026-01-10 13:04:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:04:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:04:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4c3abbdffce4ad28b1b7f2851b1133a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:04:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNTM2ODVENkFBM0ZCNTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDczNTM2ODVENkFBM0ZCNTAwAA==\",\"timestamp\":\"1768030452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:31+05:30"} [2026-01-10 13:04:32] [DEBUG] Ignoring event: delivered [2026-01-10 13:04:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMjkyQzRBNzg5NTE3N0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMjkyQzRBNzg5NTE3N0QwAA==\",\"timestamp\":\"1768030463\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:31+05:30"} [2026-01-10 13:04:32] [DEBUG] Ignoring event: delivered [2026-01-10 13:04:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMUM4NzY5ODZFQjEzODY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMjkyQzRBNzg5NTE3N0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMjkyQzRBNzg5NTE3N0QwAA==\",\"timestamp\":\"1768030463\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:31+05:30"} [2026-01-10 13:04:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMjkyQzRBNzg5NTE3N0QwAA== [2026-01-10 13:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMUM4NzY5ODZFQjEzODY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjIxMUM4NzY5ODZFQjEzODY5AA==\",\"timestamp\":\"1768030468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:34+05:30"} [2026-01-10 13:04:35] [DEBUG] Ignoring event: delivered [2026-01-10 13:04:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:34:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNzA4QTlEQUZBNkE0MUQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNzA4QTlEQUZBNkE0MUQxAA==", "timestamp": "1768030473", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:04:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:04:35] [INFO] Sending instructions to 917202000200 [2026-01-10 13:04:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:04:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5NEUzNTY4MzU5MzBDRERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5NEUzNTY4MzU5MzBDRERBAA==\",\"timestamp\":\"1768030458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:34+05:30"} [2026-01-10 13:04:35] [DEBUG] Ignoring event: delivered [2026-01-10 13:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5NEUzNTY4MzU5MzBDRERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5NEUzNTY4MzU5MzBDRERBAA==\",\"timestamp\":\"1768030458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:34+05:30"} [2026-01-10 13:04:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5NEUzNTY4MzU5MzBDRERBAA== [2026-01-10 13:04:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79c07c088fe046a0bf6c7aadc7674cec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:04:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:34:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OTY3NkVCNDBGRDAyRDNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OTY3NkVCNDBGRDAyRDNEAA==", "timestamp": "1768030478", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:04:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:04:40] [INFO] Sending instructions to 917202000200 [2026-01-10 13:04:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:04:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:04:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef229bfb908342eaa6faeea7dcf31f37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:04:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OTY3NkVCNDBGRDAyRDNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OTY3NkVCNDBGRDAyRDNEAA==\",\"timestamp\":\"1768030478\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:47+05:30"} [2026-01-10 13:04:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OTY3NkVCNDBGRDAyRDNEAA== [2026-01-10 13:04:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OTY3NkVCNDBGRDAyRDNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OTY3NkVCNDBGRDAyRDNEAA==\",\"timestamp\":\"1768030478\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:04:47+05:30"} [2026-01-10 13:04:48] [DEBUG] Ignoring event: delivered [2026-01-10 13:05:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNzA4QTlEQUZBNkE0MUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNzA4QTlEQUZBNkE0MUQxAA==\",\"timestamp\":\"1768030473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:05:01+05:30"} [2026-01-10 13:05:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNzA4QTlEQUZBNkE0MUQxAA== [2026-01-10 13:05:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:04:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNzA4QTlEQUZBNkE0MUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNzA4QTlEQUZBNkE0MUQxAA==\",\"timestamp\":\"1768030473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:05:03+05:30"} [2026-01-10 13:05:04] [DEBUG] Ignoring event: delivered [2026-01-10 13:05:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:35:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QjEzRDI5NkMyNkVGRTM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QjEzRDI5NkMyNkVGRTM1AA==", "timestamp": "1768030514", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:05:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:05:15] [INFO] Sending instructions to 917202000200 [2026-01-10 13:05:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:05:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:05:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02a3c985ff74433b879d34b716a148ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:05:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:35:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwN0QwQjRFNjNBOTExODEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwN0QwQjRFNjNBOTExODEzAA==", "timestamp": "1768030519", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:05:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:05:20] [INFO] Sending instructions to 917202000200 [2026-01-10 13:05:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:05:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:05:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b57522581c44dcbb25ea040cbd4475d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:05:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwN0QwQjRFNjNBOTExODEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QjEzRDI5NkMyNkVGRTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QjEzRDI5NkMyNkVGRTM1AA==\",\"timestamp\":\"1768030514\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:05:24+05:30"} [2026-01-10 13:05:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QjEzRDI5NkMyNkVGRTM1AA== [2026-01-10 13:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QjEzRDI5NkMyNkVGRTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QjEzRDI5NkMyNkVGRTM1AA==\",\"timestamp\":\"1768030514\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:05:25+05:30"} [2026-01-10 13:05:26] [DEBUG] Ignoring event: delivered [2026-01-10 13:05:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwN0QwQjRFNjNBOTExODEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQwN0QwQjRFNjNBOTExODEzAA==\",\"timestamp\":\"1768030519\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:05:31+05:30"} [2026-01-10 13:05:31] [DEBUG] Ignoring event: delivered [2026-01-10 13:05:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:35:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwMjUwMDkyNkY2NEQ3MTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwMjUwMDkyNkY2NEQ3MTU5AA==", "timestamp": "1768030555", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:05:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:05:57] [INFO] Sending instructions to 917202000200 [2026-01-10 13:05:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:05:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:05:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db73657246ac4f6ebddeb47023097d63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:06:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:36:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENkQ2QzdCMkY0NzQ1RjlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENkQ2QzdCMkY0NzQ1RjlFAA==", "timestamp": "1768030561", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:06:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:06:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:06:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:06:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:06:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d849566efa349dd93d89f84aa1a7ac5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENkQ2QzdCMkY0NzQ1RjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENkQ2QzdCMkY0NzQ1RjlFAA==\",\"timestamp\":\"1768030561\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:06:05+05:30"} [2026-01-10 13:06:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENkQ2QzdCMkY0NzQ1RjlFAA== [2026-01-10 13:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENkQ2QzdCMkY0NzQ1RjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENkQ2QzdCMkY0NzQ1RjlFAA==\",\"timestamp\":\"1768030561\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:06:06+05:30"} [2026-01-10 13:06:06] [DEBUG] Ignoring event: delivered [2026-01-10 13:06:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:36:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEQzFGRkQzNzJFQzBERTMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEQzFGRkQzNzJFQzBERTMxAA==", "timestamp": "1768030567", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:06:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:06:08] [INFO] Sending instructions to 917202000200 [2026-01-10 13:06:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:06:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:06:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02742fb326e749e389464951151c9b8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:06:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:36:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQzhGREFEQkNFNjkwREUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQzhGREFEQkNFNjkwREUzAA==", "timestamp": "1768030572", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:06:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:06:14] [INFO] Sending instructions to 917202000200 [2026-01-10 13:06:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:06:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:06:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7fc2b0bade64a939109480542a648de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:05:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwMjUwMDkyNkY2NEQ3MTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwMjUwMDkyNkY2NEQ3MTU5AA==\",\"timestamp\":\"1768030555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:06:17+05:30"} [2026-01-10 13:06:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwMjUwMDkyNkY2NEQ3MTU5AA== [2026-01-10 13:06:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:05:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwMjUwMDkyNkY2NEQ3MTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMwMjUwMDkyNkY2NEQ3MTU5AA==\",\"timestamp\":\"1768030555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:06:17+05:30"} [2026-01-10 13:06:18] [DEBUG] Ignoring event: delivered [2026-01-10 13:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEQzFGRkQzNzJFQzBERTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEQzFGRkQzNzJFQzBERTMxAA==\",\"timestamp\":\"1768030567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:06:23+05:30"} [2026-01-10 13:06:24] [DEBUG] Ignoring event: delivered [2026-01-10 13:06:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQzhGREFEQkNFNjkwREUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQzhGREFEQkNFNjkwREUzAA==\",\"timestamp\":\"1768030572\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:06:31+05:30"} [2026-01-10 13:06:31] [DEBUG] Ignoring event: delivered [2026-01-10 13:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEQzFGRkQzNzJFQzBERTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQzhGREFEQkNFNjkwREUzAA==\",\"timestamp\":\"1768030572\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:06:31+05:30"} [2026-01-10 13:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhEQzhGREFEQkNFNjkwREUzAA== [2026-01-10 13:06:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:36:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzQ0ExQkEyODY1RDJERkRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzQ0ExQkEyODY1RDJERkRFAA==", "timestamp": "1768030609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:06:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:06:50] [INFO] Sending instructions to 917202000200 [2026-01-10 13:06:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:06:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:06:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ca0d6f6c031406388161500e26e7232", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:06:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:36:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFMEUzRDdENERBMThBNUM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFMEUzRDdENERBMThBNUM3AA==", "timestamp": "1768030614", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:06:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:06:56] [INFO] Sending instructions to 917202000200 [2026-01-10 13:06:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:06:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:06:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3168b0677c748fd96135f67080038cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:07:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:37:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQUQyQkMwQTZEREYwMzQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQUQyQkMwQTZEREYwMzQ2AA==", "timestamp": "1768030619", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:07:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:07:01] [INFO] Sending instructions to 917202000200 [2026-01-10 13:07:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:07:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:07:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ef80860b7154bd19b9dd1ab23ace153", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:07:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQUQyQkMwQTZEREYwMzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQUQyQkMwQTZEREYwMzQ2AA==\",\"timestamp\":\"1768030619\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:03+05:30"} [2026-01-10 13:07:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQUQyQkMwQTZEREYwMzQ2AA== [2026-01-10 13:07:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQUQyQkMwQTZEREYwMzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCQUQyQkMwQTZEREYwMzQ2AA==\",\"timestamp\":\"1768030619\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:03+05:30"} [2026-01-10 13:07:05] [DEBUG] Ignoring event: delivered [2026-01-10 13:07:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:37:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3OEE2RTk2ODNDMTNCQzNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3OEE2RTk2ODNDMTNCQzNGAA==", "timestamp": "1768030624", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:07:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:07:06] [INFO] Sending instructions to 917202000200 [2026-01-10 13:07:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:07:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:07:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8366adcf61d046ba9f168f59bd59fea5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:07:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:37:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQwRUY1Rjc1NURGMDk4NUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQwRUY1Rjc1NURGMDk4NUVEAA==", "timestamp": "1768030629", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:07:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:07:11] [INFO] Sending instructions to 917202000200 [2026-01-10 13:07:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:07:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:07:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06de9d6b76644ebab8c529cf2970ae78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:07:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzQ0ExQkEyODY1RDJERkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzQ0ExQkEyODY1RDJERkRFAA==\",\"timestamp\":\"1768030609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:09+05:30"} [2026-01-10 13:07:11] [DEBUG] Ignoring event: delivered [2026-01-10 13:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFMEUzRDdENERBMThBNUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFMEUzRDdENERBMThBNUM3AA==\",\"timestamp\":\"1768030614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:09+05:30"} [2026-01-10 13:07:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3OEE2RTk2ODNDMTNCQzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3OEE2RTk2ODNDMTNCQzNGAA==\",\"timestamp\":\"1768030624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:09+05:30"} [2026-01-10 13:07:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3OEE2RTk2ODNDMTNCQzNGAA== [2026-01-10 13:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzQ0ExQkEyODY1RDJERkRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzQ0ExQkEyODY1RDJERkRFAA==\",\"timestamp\":\"1768030609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:10+05:30"} [2026-01-10 13:07:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzQ0ExQkEyODY1RDJERkRFAA== [2026-01-10 13:07:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:06:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFMEUzRDdENERBMThBNUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFMEUzRDdENERBMThBNUM3AA==\",\"timestamp\":\"1768030614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:10+05:30"} [2026-01-10 13:07:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFMEUzRDdENERBMThBNUM3AA== [2026-01-10 13:07:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:37:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1NjhGMTU4RkE5MzQwQjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1NjhGMTU4RkE5MzQwQjRCAA==", "timestamp": "1768030634", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:07:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:07:16] [INFO] Sending instructions to 917202000200 [2026-01-10 13:07:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:07:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:07:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f0d43184f5143cdb637788802bde7b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3OEE2RTk2ODNDMTNCQzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM3OEE2RTk2ODNDMTNCQzNGAA==\",\"timestamp\":\"1768030624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:15+05:30"} [2026-01-10 13:07:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1NjhGMTU4RkE5MzQwQjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1NjhGMTU4RkE5MzQwQjRCAA==\",\"timestamp\":\"1768030634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:16+05:30"} [2026-01-10 13:07:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:07:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQwRUY1Rjc1NURGMDk4NUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQwRUY1Rjc1NURGMDk4NUVEAA==\",\"timestamp\":\"1768030629\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:15+05:30"} [2026-01-10 13:07:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:07:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1NjhGMTU4RkE5MzQwQjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQwRUY1Rjc1NURGMDk4NUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQwRUY1Rjc1NURGMDk4NUVEAA==\",\"timestamp\":\"1768030629\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:20+05:30"} [2026-01-10 13:07:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQwRUY1Rjc1NURGMDk4NUVEAA== [2026-01-10 13:07:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:37:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCMzNGNkI4NjNDRDQxM0QxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCMzNGNkI4NjNDRDQxM0QxAA==", "timestamp": "1768030670", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:07:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:07:52] [INFO] Sending instructions to 917202000200 [2026-01-10 13:07:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:07:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:07:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1698d701fb7943d5a4dc5137eb682c31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:07:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCMzNGNkI4NjNDRDQxM0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCMzNGNkI4NjNDRDQxM0QxAA==\",\"timestamp\":\"1768030670\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:54+05:30"} [2026-01-10 13:07:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCMzNGNkI4NjNDRDQxM0QxAA== [2026-01-10 13:07:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCMzNGNkI4NjNDRDQxM0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCMzNGNkI4NjNDRDQxM0QxAA==\",\"timestamp\":\"1768030670\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:07:54+05:30"} [2026-01-10 13:07:56] [DEBUG] Ignoring event: delivered [2026-01-10 13:07:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:37:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwNDkzODAzRjExQzFBODBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwNDkzODAzRjExQzFBODBFAA==", "timestamp": "1768030675", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:07:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:07:57] [INFO] Sending instructions to 917202000200 [2026-01-10 13:07:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:07:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:07:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95f9ee9a91ad49f798a409f86f053c1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:08:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwNDkzODAzRjExQzFBODBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwNDkzODAzRjExQzFBODBFAA==\",\"timestamp\":\"1768030675\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:00+05:30"} [2026-01-10 13:08:01] [DEBUG] Ignoring event: delivered [2026-01-10 13:08:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwNDkzODAzRjExQzFBODBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwNDkzODAzRjExQzFBODBFAA==\",\"timestamp\":\"1768030675\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:04+05:30"} [2026-01-10 13:08:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMwNDkzODAzRjExQzFBODBFAA== [2026-01-10 13:08:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:38:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4RDY3NEFFNjVEOThCQUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4RDY3NEFFNjVEOThCQUNEAA==", "timestamp": "1768030711", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:08:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:08:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:08:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:08:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:08:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21671d2f46d24a5abed21e674d50464d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:08:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:38:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhCQzBBMUVERUZBRjYyRDNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhCQzBBMUVERUZBRjYyRDNCAA==", "timestamp": "1768030716", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:08:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:08:38] [INFO] Sending instructions to 917202000200 [2026-01-10 13:08:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:08:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:08:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e737d9568734711a26f39d8c452e250", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:08:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4RDY3NEFFNjVEOThCQUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4RDY3NEFFNjVEOThCQUNEAA==\",\"timestamp\":\"1768030711\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:37+05:30"} [2026-01-10 13:08:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4RDY3NEFFNjVEOThCQUNEAA== [2026-01-10 13:08:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4RDY3NEFFNjVEOThCQUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I4RDY3NEFFNjVEOThCQUNEAA==\",\"timestamp\":\"1768030711\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:38+05:30"} [2026-01-10 13:08:40] [DEBUG] Ignoring event: delivered [2026-01-10 13:08:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:38:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzUyOTlFOTdGMkRDQ0I5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzUyOTlFOTdGMkRDQ0I5AA==", "timestamp": "1768030721", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:08:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:08:43] [INFO] Sending instructions to 917202000200 [2026-01-10 13:08:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:08:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:08:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39fd06ac618945e7bdb44d7ac24991e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhCQzBBMUVERUZBRjYyRDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzUyOTlFOTdGMkRDQ0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzUyOTlFOTdGMkRDQ0I5AA==\",\"timestamp\":\"1768030721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:45+05:30"} [2026-01-10 13:08:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzUyOTlFOTdGMkRDQ0I5AA== [2026-01-10 13:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhCQzBBMUVERUZBRjYyRDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhCQzBBMUVERUZBRjYyRDNCAA==\",\"timestamp\":\"1768030716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:45+05:30"} [2026-01-10 13:08:46] [DEBUG] Ignoring event: delivered [2026-01-10 13:08:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzUyOTlFOTdGMkRDQ0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzUyOTlFOTdGMkRDQ0I5AA==\",\"timestamp\":\"1768030721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:45+05:30"} [2026-01-10 13:08:47] [DEBUG] Ignoring event: delivered [2026-01-10 13:08:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:38:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0NERGMkUxNDU5MTc0RjQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0NERGMkUxNDU5MTc0RjQyAA==", "timestamp": "1768030726", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:08:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:08:48] [INFO] Sending instructions to 917202000200 [2026-01-10 13:08:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:08:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:08:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "865df65dd3dd4bb88a15d9ab468ed2c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0NERGMkUxNDU5MTc0RjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0NERGMkUxNDU5MTc0RjQyAA==\",\"timestamp\":\"1768030726\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:50+05:30"} [2026-01-10 13:08:52] [DEBUG] Ignoring event: delivered [2026-01-10 13:08:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:38:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4OEJCRUJFMjAwOTMyNzAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4OEJCRUJFMjAwOTMyNzAxAA==", "timestamp": "1768030732", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:08:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:08:53] [INFO] Sending instructions to 917202000200 [2026-01-10 13:08:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:08:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:08:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ecae6112c63481a8de33cc845f2a283", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:08:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0NERGMkUxNDU5MTc0RjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0NERGMkUxNDU5MTc0RjQyAA==\",\"timestamp\":\"1768030726\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:53+05:30"} [2026-01-10 13:08:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0NERGMkUxNDU5MTc0RjQyAA== [2026-01-10 13:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4OEJCRUJFMjAwOTMyNzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4OEJCRUJFMjAwOTMyNzAxAA==\",\"timestamp\":\"1768030732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:54+05:30"} [2026-01-10 13:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4OEJCRUJFMjAwOTMyNzAxAA== [2026-01-10 13:08:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4OEJCRUJFMjAwOTMyNzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4OEJCRUJFMjAwOTMyNzAxAA==\",\"timestamp\":\"1768030732\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:08:54+05:30"} [2026-01-10 13:08:56] [DEBUG] Ignoring event: delivered [2026-01-10 13:08:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:38:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTg1MTc1OTE4OEU1ODA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTg1MTc1OTE4OEU1ODA2AA==", "timestamp": "1768030737", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:08:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:08:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:08:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:08:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:08:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37249d1aba2a4c5eb02dad9dcbd387f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:09:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:39:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MkQyRDE3NzZFNUYxQzcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MkQyRDE3NzZFNUYxQzcwAA==", "timestamp": "1768030742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:09:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:09:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:09:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:09:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:09:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e54f8ddc25894b3f9666d954ec72b62e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:09:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTg1MTc1OTE4OEU1ODA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTg1MTc1OTE4OEU1ODA2AA==\",\"timestamp\":\"1768030737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:09:03+05:30"} [2026-01-10 13:09:05] [DEBUG] Ignoring event: delivered [2026-01-10 13:09:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:08:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTg1MTc1OTE4OEU1ODA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTg1MTc1OTE4OEU1ODA2AA==\",\"timestamp\":\"1768030737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:09:03+05:30"} [2026-01-10 13:09:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI3QTg1MTc1OTE4OEU1ODA2AA== [2026-01-10 13:09:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:09:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MkQyRDE3NzZFNUYxQzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MkQyRDE3NzZFNUYxQzcwAA==\",\"timestamp\":\"1768030742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:09:06+05:30"} [2026-01-10 13:09:08] [DEBUG] Ignoring event: delivered [2026-01-10 13:09:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:09:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MkQyRDE3NzZFNUYxQzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MkQyRDE3NzZFNUYxQzcwAA==\",\"timestamp\":\"1768030742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:09:12+05:30"} [2026-01-10 13:09:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg1MkQyRDE3NzZFNUYxQzcwAA== [2026-01-10 13:09:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:39:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEOTYyN0Y3REY5REZBRTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEOTYyN0Y3REY5REZBRTFCAA==", "timestamp": "1768030777", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:09:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:09:39] [INFO] Sending instructions to 917202000200 [2026-01-10 13:09:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:09:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:09:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a844d56ed9c640fdb520e1934ce9fe9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:09:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:39:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDRTgwM0NFQTg5QzE1OEQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDRTgwM0NFQTg5QzE1OEQ3AA==", "timestamp": "1768030782", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:09:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:09:44] [INFO] Sending instructions to 917202000200 [2026-01-10 13:09:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:09:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:09:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3291ed2f244841f3839ea6ed5bf15028", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:09:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:09:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEOTYyN0Y3REY5REZBRTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEOTYyN0Y3REY5REZBRTFCAA==\",\"timestamp\":\"1768030777\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:09:51+05:30"} [2026-01-10 13:09:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNEOTYyN0Y3REY5REZBRTFCAA== [2026-01-10 13:09:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:09:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDRTgwM0NFQTg5QzE1OEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDRTgwM0NFQTg5QzE1OEQ3AA==\",\"timestamp\":\"1768030782\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:09:58+05:30"} [2026-01-10 13:09:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDRTgwM0NFQTg5QzE1OEQ3AA== [2026-01-10 13:10:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:09:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDRTgwM0NFQTg5QzE1OEQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDRTgwM0NFQTg5QzE1OEQ3AA==\",\"timestamp\":\"1768030782\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:00+05:30"} [2026-01-10 13:10:01] [DEBUG] Ignoring event: delivered [2026-01-10 13:10:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:40:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDYyQzVBQkZEM0I5OEMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDYyQzVBQkZEM0I5OEMyAA==", "timestamp": "1768030818", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:10:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:10:20] [INFO] Sending instructions to 917202000200 [2026-01-10 13:10:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:10:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:10:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3026152704547798971278101d075b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:10:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:40:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3NUJCRTA2MEU1NzZFODQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3NUJCRTA2MEU1NzZFODQzAA==", "timestamp": "1768030823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:10:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:10:25] [INFO] Sending instructions to 917202000200 [2026-01-10 13:10:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:10:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:10:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDYyQzVBQkZEM0I5OEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDYyQzVBQkZEM0I5OEMyAA==\",\"timestamp\":\"1768030818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:24+05:30"} [2026-01-10 13:10:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDYyQzVBQkZEM0I5OEMyAA== [2026-01-10 13:10:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f57a1b33a99c4ffe9041f4ad7f2c2dcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:10:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDYyQzVBQkZEM0I5OEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFNDYyQzVBQkZEM0I5OEMyAA==\",\"timestamp\":\"1768030818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:25+05:30"} [2026-01-10 13:10:26] [DEBUG] Ignoring event: delivered [2026-01-10 13:10:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:40:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2REVCQzMzMjY1NEM4QTc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2REVCQzMzMjY1NEM4QTc1AA==", "timestamp": "1768030828", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:10:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:10:30] [INFO] Sending instructions to 917202000200 [2026-01-10 13:10:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:10:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:10:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94c45349dc4b416caf69f34a6c06aea3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:10:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:40:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4MDY0RDFENkU1RDNDRDRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4MDY0RDFENkU1RDNDRDRCAA==", "timestamp": "1768030833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:10:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:10:35] [INFO] Sending instructions to 917202000200 [2026-01-10 13:10:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:10:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:10:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "214297659a7b41798b8ce3f85fd33056", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:10:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:40:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNDM3NTNDMDQzQjUxRTdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNDM3NTNDMDQzQjUxRTdBAA==", "timestamp": "1768030839", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:10:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:10:40] [INFO] Sending instructions to 917202000200 [2026-01-10 13:10:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:10:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:10:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f95d8e417d9145e39a12cbc4c872bf2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2REVCQzMzMjY1NEM4QTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2REVCQzMzMjY1NEM4QTc1AA==\",\"timestamp\":\"1768030828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:41+05:30"} [2026-01-10 13:10:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2REVCQzMzMjY1NEM4QTc1AA== [2026-01-10 13:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3NUJCRTA2MEU1NzZFODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3NUJCRTA2MEU1NzZFODQzAA==\",\"timestamp\":\"1768030823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:42+05:30"} [2026-01-10 13:10:43] [DEBUG] Ignoring event: delivered [2026-01-10 13:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4MDY0RDFENkU1RDNDRDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4MDY0RDFENkU1RDNDRDRCAA==\",\"timestamp\":\"1768030833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:41+05:30"} [2026-01-10 13:10:43] [DEBUG] Ignoring event: delivered [2026-01-10 13:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2REVCQzMzMjY1NEM4QTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2REVCQzMzMjY1NEM4QTc1AA==\",\"timestamp\":\"1768030828\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:42+05:30"} [2026-01-10 13:10:43] [DEBUG] Ignoring event: delivered [2026-01-10 13:10:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3NUJCRTA2MEU1NzZFODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3NUJCRTA2MEU1NzZFODQzAA==\",\"timestamp\":\"1768030823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:50+05:30"} [2026-01-10 13:10:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3NUJCRTA2MEU1NzZFODQzAA== [2026-01-10 13:10:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNDM3NTNDMDQzQjUxRTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNDM3NTNDMDQzQjUxRTdBAA==\",\"timestamp\":\"1768030839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:57+05:30"} [2026-01-10 13:10:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNDM3NTNDMDQzQjUxRTdBAA== [2026-01-10 13:10:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNDM3NTNDMDQzQjUxRTdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNDM3NTNDMDQzQjUxRTdBAA==\",\"timestamp\":\"1768030839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:58+05:30"} [2026-01-10 13:10:58] [DEBUG] Ignoring event: delivered [2026-01-10 13:10:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:10:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4MDY0RDFENkU1RDNDRDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4MDY0RDFENkU1RDNDRDRCAA==\",\"timestamp\":\"1768030833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:10:58+05:30"} [2026-01-10 13:10:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4MDY0RDFENkU1RDNDRDRCAA== [2026-01-10 13:11:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:41:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNzYzQjdCQzI3NDFENjIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNzYzQjdCQzI3NDFENjIzAA==", "timestamp": "1768030874", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:11:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:11:16] [INFO] Sending instructions to 917202000200 [2026-01-10 13:11:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:11:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:11:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f98debf3b15e4aefa7bcf3fed1af5df7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:11:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:41:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxRTRGRTJGMURGMUZCNTY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxRTRGRTJGMURGMUZCNTY2AA==", "timestamp": "1768030879", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:11:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:11:21] [INFO] Sending instructions to 917202000200 [2026-01-10 13:11:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:11:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:11:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7effee5c0bc4edd868f6b4018b34d2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:11:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:41:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ5N0M3RDMyMTdGRjY1NTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ5N0M3RDMyMTdGRjY1NTU4AA==", "timestamp": "1768030885", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:11:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:11:26] [INFO] Sending instructions to 917202000200 [2026-01-10 13:11:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:11:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:11:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cfe962e455a415aac617bc41a49a9d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:11:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:11:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxRTRGRTJGMURGMUZCNTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxRTRGRTJGMURGMUZCNTY2AA==\",\"timestamp\":\"1768030879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:11:27+05:30"} [2026-01-10 13:11:27] [DEBUG] Ignoring event: delivered [2026-01-10 13:11:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNzYzQjdCQzI3NDFENjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNzYzQjdCQzI3NDFENjIzAA==\",\"timestamp\":\"1768030874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:11:27+05:30"} [2026-01-10 13:11:28] [DEBUG] Ignoring event: delivered [2026-01-10 13:11:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ5N0M3RDMyMTdGRjY1NTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ5N0M3RDMyMTdGRjY1NTU4AA==\",\"timestamp\":\"1768030885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:11:30+05:30"} [2026-01-10 13:11:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ5N0M3RDMyMTdGRjY1NTU4AA== [2026-01-10 13:11:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:11:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ5N0M3RDMyMTdGRjY1NTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ5N0M3RDMyMTdGRjY1NTU4AA==\",\"timestamp\":\"1768030885\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:11:39+05:30"} [2026-01-10 13:11:40] [DEBUG] Ignoring event: delivered [2026-01-10 13:11:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNzYzQjdCQzI3NDFENjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNzYzQjdCQzI3NDFENjIzAA==\",\"timestamp\":\"1768030874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:11:41+05:30"} [2026-01-10 13:11:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAzNzYzQjdCQzI3NDFENjIzAA== [2026-01-10 13:11:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:11:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxRTRGRTJGMURGMUZCNTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxRTRGRTJGMURGMUZCNTY2AA==\",\"timestamp\":\"1768030879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:11:41+05:30"} [2026-01-10 13:11:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxRTRGRTJGMURGMUZCNTY2AA== [2026-01-10 13:12:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:42:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RTZDM0NBMkJGNkFERTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RTZDM0NBMkJGNkFERTcxAA==", "timestamp": "1768030920", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:12:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:12:02] [INFO] Sending instructions to 917202000200 [2026-01-10 13:12:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:12:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:12:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edbece29879a4cbf88b96b9416a04c71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:12:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:42:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5QUYyQjNFNkE3RDY0ODc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5QUYyQjNFNkE3RDY0ODc1AA==", "timestamp": "1768030926", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:12:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:12:07] [INFO] Sending instructions to 917202000200 [2026-01-10 13:12:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:12:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:12:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fc521ae962643b98b8cbf7d7857fb98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:12:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:42:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQkUwRkMwRDJEQjMzRkFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQkUwRkMwRDJEQjMzRkFGAA==", "timestamp": "1768030931", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:12:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:12:13] [INFO] Sending instructions to 917202000200 [2026-01-10 13:12:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:12:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:12:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16509241e1e4492d9e65171e14c434fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:12:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RTZDM0NBMkJGNkFERTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RTZDM0NBMkJGNkFERTcxAA==\",\"timestamp\":\"1768030920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:18+05:30"} [2026-01-10 13:12:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RTZDM0NBMkJGNkFERTcxAA== [2026-01-10 13:12:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5QUYyQjNFNkE3RDY0ODc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5QUYyQjNFNkE3RDY0ODc1AA==\",\"timestamp\":\"1768030926\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:19+05:30"} [2026-01-10 13:12:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5QUYyQjNFNkE3RDY0ODc1AA== [2026-01-10 13:12:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5QUYyQjNFNkE3RDY0ODc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc5QUYyQjNFNkE3RDY0ODc1AA==\",\"timestamp\":\"1768030926\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:19+05:30"} [2026-01-10 13:12:20] [DEBUG] Ignoring event: delivered [2026-01-10 13:12:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQkUwRkMwRDJEQjMzRkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQkUwRkMwRDJEQjMzRkFGAA==\",\"timestamp\":\"1768030931\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:25+05:30"} [2026-01-10 13:12:26] [DEBUG] Ignoring event: delivered [2026-01-10 13:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQkUwRkMwRDJEQjMzRkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQkUwRkMwRDJEQjMzRkFGAA==\",\"timestamp\":\"1768030931\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:45+05:30"} [2026-01-10 13:12:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyQkUwRkMwRDJEQjMzRkFGAA== [2026-01-10 13:12:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:42:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExRTE2QzY4NDc0RTc5NTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExRTE2QzY4NDc0RTc5NTYwAA==", "timestamp": "1768030967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:12:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:12:49] [INFO] Sending instructions to 917202000200 [2026-01-10 13:12:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:12:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:12:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd8a5301dde149949fd7322a208f03d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:12:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExRTE2QzY4NDc0RTc5NTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExRTE2QzY4NDc0RTc5NTYwAA==\",\"timestamp\":\"1768030967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:49+05:30"} [2026-01-10 13:12:49] [DEBUG] Ignoring event: delivered [2026-01-10 13:12:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:42:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NjJGM0I1QkIxNjRDMDVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NjJGM0I1QkIxNjRDMDVDAA==", "timestamp": "1768030972", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:12:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:12:54] [INFO] Sending instructions to 917202000200 [2026-01-10 13:12:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:12:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:12:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a677b228d1d64da38ce93d6b329dd759", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:12:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NjJGM0I1QkIxNjRDMDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NjJGM0I1QkIxNjRDMDVDAA==\",\"timestamp\":\"1768030972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:56+05:30"} [2026-01-10 13:12:56] [DEBUG] Ignoring event: delivered [2026-01-10 13:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExRTE2QzY4NDc0RTc5NTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExRTE2QzY4NDc0RTc5NTYwAA==\",\"timestamp\":\"1768030967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:56+05:30"} [2026-01-10 13:12:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzExRTE2QzY4NDc0RTc5NTYwAA== [2026-01-10 13:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NjJGM0I1QkIxNjRDMDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NjJGM0I1QkIxNjRDMDVDAA==\",\"timestamp\":\"1768030972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:56+05:30"} [2026-01-10 13:12:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NjJGM0I1QkIxNjRDMDVDAA== [2026-01-10 13:12:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:42:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RjM2Q0U3M0E5N0Y5NThCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RjM2Q0U3M0E5N0Y5NThCAA==", "timestamp": "1768030977", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:12:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:12:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:12:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:12:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:12:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ecbb08ecf41e4566805173c21be6ddb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:13:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RjM2Q0U3M0E5N0Y5NThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RjM2Q0U3M0E5N0Y5NThCAA==\",\"timestamp\":\"1768030977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:12:59+05:30"} [2026-01-10 13:13:01] [DEBUG] Ignoring event: delivered [2026-01-10 13:13:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:12:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RjM2Q0U3M0E5N0Y5NThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RjM2Q0U3M0E5N0Y5NThCAA==\",\"timestamp\":\"1768030977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:13:00+05:30"} [2026-01-10 13:13:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0RjM2Q0U3M0E5N0Y5NThCAA== [2026-01-10 13:13:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:43:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyNTkwNTM3OTkzRjg5NDA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyNTkwNTM3OTkzRjg5NDA2AA==", "timestamp": "1768030982", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:13:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:13:04] [INFO] Sending instructions to 917202000200 [2026-01-10 13:13:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:13:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:13:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ae6ac9a9bfa486aa63ec4d084d55ead", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:13:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyNTkwNTM3OTkzRjg5NDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyNTkwNTM3OTkzRjg5NDA2AA==\",\"timestamp\":\"1768030982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:13:14+05:30"} [2026-01-10 13:13:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyNTkwNTM3OTkzRjg5NDA2AA== [2026-01-10 13:13:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyNTkwNTM3OTkzRjg5NDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyNTkwNTM3OTkzRjg5NDA2AA==\",\"timestamp\":\"1768030982\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:13:14+05:30"} [2026-01-10 13:13:15] [DEBUG] Ignoring event: delivered [2026-01-10 13:13:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:43:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0NDRDMEY0RUY3MkE0QjU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0NDRDMEY0RUY3MkE0QjU2AA==", "timestamp": "1768031018", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:13:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:13:40] [INFO] Sending instructions to 917202000200 [2026-01-10 13:13:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:13:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:13:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "888f5638319a45ec9eef309cb68910ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:13:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:43:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzODQ1OTczM0JEQkZEOTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzODQ1OTczM0JEQkZEOTdCAA==", "timestamp": "1768031023", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:13:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:13:45] [INFO] Sending instructions to 917202000200 [2026-01-10 13:13:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:13:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:13:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe267dfd04bf4387afeeeaa7b227fedf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:13:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:13:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzODQ1OTczM0JEQkZEOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzODQ1OTczM0JEQkZEOTdCAA==\",\"timestamp\":\"1768031023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:13:47+05:30"} [2026-01-10 13:13:47] [DEBUG] Ignoring event: delivered [2026-01-10 13:13:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:13:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0NDRDMEY0RUY3MkE0QjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0NDRDMEY0RUY3MkE0QjU2AA==\",\"timestamp\":\"1768031018\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:13:46+05:30"} [2026-01-10 13:13:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0NDRDMEY0RUY3MkE0QjU2AA== [2026-01-10 13:13:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:43:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4RUFFNjA1MjZBNkU2ODNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4RUFFNjA1MjZBNkU2ODNEAA==", "timestamp": "1768031028", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:13:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:13:50] [INFO] Sending instructions to 917202000200 [2026-01-10 13:13:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:13:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:13:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "156c73ffe906418a8eb32c83f6ffbb6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:13:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:13:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzODQ1OTczM0JEQkZEOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzODQ1OTczM0JEQkZEOTdCAA==\",\"timestamp\":\"1768031023\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:13:49+05:30"} [2026-01-10 13:13:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzODQ1OTczM0JEQkZEOTdCAA== [2026-01-10 13:14:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:13:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0NDRDMEY0RUY3MkE0QjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0NDRDMEY0RUY3MkE0QjU2AA==\",\"timestamp\":\"1768031018\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:00+05:30"} [2026-01-10 13:14:02] [DEBUG] Ignoring event: delivered [2026-01-10 13:14:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:13:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4RUFFNjA1MjZBNkU2ODNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4RUFFNjA1MjZBNkU2ODNEAA==\",\"timestamp\":\"1768031028\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:04+05:30"} [2026-01-10 13:14:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4RUFFNjA1MjZBNkU2ODNEAA== [2026-01-10 13:14:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:13:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4RUFFNjA1MjZBNkU2ODNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM4RUFFNjA1MjZBNkU2ODNEAA==\",\"timestamp\":\"1768031028\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:04+05:30"} [2026-01-10 13:14:05] [DEBUG] Ignoring event: delivered [2026-01-10 13:14:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:44:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5NTk3OTRDRTg0QzA1QzBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5NTk3OTRDRTg0QzA1QzBFAA==", "timestamp": "1768031064", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:14:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:14:25] [INFO] Sending instructions to 917202000200 [2026-01-10 13:14:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:14:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:14:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5e4209f11e64523b9dc243b8950f58f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:14:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5NTk3OTRDRTg0QzA1QzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5NTk3OTRDRTg0QzA1QzBFAA==\",\"timestamp\":\"1768031064\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:27+05:30"} [2026-01-10 13:14:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5NTk3OTRDRTg0QzA1QzBFAA== [2026-01-10 13:14:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:44:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2NTE0NjJCQTVDNTY0RDg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2NTE0NjJCQTVDNTY0RDg1AA==", "timestamp": "1768031069", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:14:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:14:30] [INFO] Sending instructions to 917202000200 [2026-01-10 13:14:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:14:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:14:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97aa344d689f4ec5abb262ca8d9117ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:14:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:14:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5NTk3OTRDRTg0QzA1QzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5NTk3OTRDRTg0QzA1QzBFAA==\",\"timestamp\":\"1768031064\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:33+05:30"} [2026-01-10 13:14:35] [DEBUG] Ignoring event: delivered [2026-01-10 13:14:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:44:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFREEzNUQxNzFCNTAzOTgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFREEzNUQxNzFCNTAzOTgxAA==", "timestamp": "1768031074", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:14:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:14:35] [INFO] Sending instructions to 917202000200 [2026-01-10 13:14:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:14:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:14:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47756b7588d942e5a9a0b371fe93f395", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:14:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:14:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2NTE0NjJCQTVDNTY0RDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2NTE0NjJCQTVDNTY0RDg1AA==\",\"timestamp\":\"1768031069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:37+05:30"} [2026-01-10 13:14:38] [DEBUG] Ignoring event: delivered [2026-01-10 13:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:14:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2NTE0NjJCQTVDNTY0RDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2NTE0NjJCQTVDNTY0RDg1AA==\",\"timestamp\":\"1768031069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:38+05:30"} [2026-01-10 13:14:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2NTE0NjJCQTVDNTY0RDg1AA== [2026-01-10 13:14:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:44:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzN0UwNjcyRDg2MUU1MDUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzN0UwNjcyRDg2MUU1MDUyAA==", "timestamp": "1768031079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:14:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:14:40] [INFO] Sending instructions to 917202000200 [2026-01-10 13:14:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:14:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:14:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbe644213bea463a9db534d55ba01a9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:14:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:14:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFREEzNUQxNzFCNTAzOTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFREEzNUQxNzFCNTAzOTgxAA==\",\"timestamp\":\"1768031074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:42+05:30"} [2026-01-10 13:14:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFREEzNUQxNzFCNTAzOTgxAA== [2026-01-10 13:14:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:14:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzN0UwNjcyRDg2MUU1MDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzN0UwNjcyRDg2MUU1MDUyAA==\",\"timestamp\":\"1768031079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:42+05:30"} [2026-01-10 13:14:43] [DEBUG] Ignoring event: delivered [2026-01-10 13:14:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:14:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFREEzNUQxNzFCNTAzOTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThFREEzNUQxNzFCNTAzOTgxAA==\",\"timestamp\":\"1768031074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:42+05:30"} [2026-01-10 13:14:44] [DEBUG] Ignoring event: delivered [2026-01-10 13:14:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:14:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzN0UwNjcyRDg2MUU1MDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzN0UwNjcyRDg2MUU1MDUyAA==\",\"timestamp\":\"1768031079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:14:47+05:30"} [2026-01-10 13:14:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzN0UwNjcyRDg2MUU1MDUyAA== [2026-01-10 13:15:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:45:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwMkUxNDQ5QkM3RjE3RDdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwMkUxNDQ5QkM3RjE3RDdBAA==", "timestamp": "1768031114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:15:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:15:16] [INFO] Sending instructions to 917202000200 [2026-01-10 13:15:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:15:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:15:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4efa71fd8c84aef90cc46f65920b2e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:15:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:45:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNzM2NUEwODkwRjE1QThCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNzM2NUEwODkwRjE1QThCAA==", "timestamp": "1768031120", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:15:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:15:21] [INFO] Sending instructions to 917202000200 [2026-01-10 13:15:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:15:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:15:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "466e8d31ba79408098441efec901dea2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:15:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:15:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNzM2NUEwODkwRjE1QThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNzM2NUEwODkwRjE1QThCAA==\",\"timestamp\":\"1768031120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:15:21+05:30"} [2026-01-10 13:15:22] [DEBUG] Ignoring event: delivered [2026-01-10 13:15:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwMkUxNDQ5QkM3RjE3RDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwMkUxNDQ5QkM3RjE3RDdBAA==\",\"timestamp\":\"1768031114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:15:21+05:30"} [2026-01-10 13:15:22] [DEBUG] Ignoring event: delivered [2026-01-10 13:15:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwMkUxNDQ5QkM3RjE3RDdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwMkUxNDQ5QkM3RjE3RDdBAA==\",\"timestamp\":\"1768031114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:15:20+05:30"} [2026-01-10 13:15:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQwMkUxNDQ5QkM3RjE3RDdBAA== [2026-01-10 13:15:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:15:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNzM2NUEwODkwRjE1QThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNzM2NUEwODkwRjE1QThCAA==\",\"timestamp\":\"1768031120\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:15:24+05:30"} [2026-01-10 13:15:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNzM2NUEwODkwRjE1QThCAA== [2026-01-10 13:15:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:45:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MUI2N0FBRUFCOTgwOTc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MUI2N0FBRUFCOTgwOTc1AA==", "timestamp": "1768031125", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:15:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:15:27] [INFO] Sending instructions to 917202000200 [2026-01-10 13:15:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:15:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:15:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c087bfe726664018a33f511633f9af7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:15:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:15:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MUI2N0FBRUFCOTgwOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MUI2N0FBRUFCOTgwOTc1AA==\",\"timestamp\":\"1768031125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:15:28+05:30"} [2026-01-10 13:15:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MUI2N0FBRUFCOTgwOTc1AA== [2026-01-10 13:15:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:15:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MUI2N0FBRUFCOTgwOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU5MUI2N0FBRUFCOTgwOTc1AA==\",\"timestamp\":\"1768031125\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:15:32+05:30"} [2026-01-10 13:15:34] [DEBUG] Ignoring event: delivered [2026-01-10 13:16:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:46:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QTc0REUwNEI1NTdBRjNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QTc0REUwNEI1NTdBRjNGAA==", "timestamp": "1768031162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:16:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:16:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:16:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:16:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:16:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4633eef15ac340d1a6d748eed325a3df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:16:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QTc0REUwNEI1NTdBRjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QTc0REUwNEI1NTdBRjNGAA==\",\"timestamp\":\"1768031162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:04+05:30"} [2026-01-10 13:16:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QTc0REUwNEI1NTdBRjNGAA== [2026-01-10 13:16:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QTc0REUwNEI1NTdBRjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU5QTc0REUwNEI1NTdBRjNGAA==\",\"timestamp\":\"1768031162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:05+05:30"} [2026-01-10 13:16:06] [DEBUG] Ignoring event: delivered [2026-01-10 13:16:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:46:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFQUIwRTVEMDZENjVEQkI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFQUIwRTVEMDZENjVEQkI1AA==", "timestamp": "1768031167", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:16:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:16:08] [INFO] Sending instructions to 917202000200 [2026-01-10 13:16:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:16:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:16:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efef3f41bb4843e9a4b68dad6212573b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:16:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFQUIwRTVEMDZENjVEQkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFQUIwRTVEMDZENjVEQkI1AA==\",\"timestamp\":\"1768031167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:10+05:30"} [2026-01-10 13:16:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:16:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFQUIwRTVEMDZENjVEQkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFQUIwRTVEMDZENjVEQkI1AA==\",\"timestamp\":\"1768031167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:11+05:30"} [2026-01-10 13:16:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFQUIwRTVEMDZENjVEQkI1AA== [2026-01-10 13:16:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:46:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBOEQ4NjZFN0Q4QzlBMUJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBOEQ4NjZFN0Q4QzlBMUJCAA==", "timestamp": "1768031172", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:16:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:16:13] [INFO] Sending instructions to 917202000200 [2026-01-10 13:16:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:16:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:16:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06ffc7c5713f454fbbe9b3fed189ebb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:16:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBOEQ4NjZFN0Q4QzlBMUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBOEQ4NjZFN0Q4QzlBMUJCAA==\",\"timestamp\":\"1768031172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:15+05:30"} [2026-01-10 13:16:16] [DEBUG] Ignoring event: delivered [2026-01-10 13:16:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:46:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRUM2OENCNzU4N0FCMDNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRUM2OENCNzU4N0FCMDNEAA==", "timestamp": "1768031176", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:16:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:16:18] [INFO] Sending instructions to 917202000200 [2026-01-10 13:16:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:16:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:16:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4e51b5007fd4211a077a9590adabf69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:16:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBOEQ4NjZFN0Q4QzlBMUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBOEQ4NjZFN0Q4QzlBMUJCAA==\",\"timestamp\":\"1768031172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:18+05:30"} [2026-01-10 13:16:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBBOEQ4NjZFN0Q4QzlBMUJCAA== [2026-01-10 13:16:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRUM2OENCNzU4N0FCMDNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRUM2OENCNzU4N0FCMDNEAA==\",\"timestamp\":\"1768031176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:20+05:30"} [2026-01-10 13:16:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRUM2OENCNzU4N0FCMDNEAA== [2026-01-10 13:16:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:46:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBRTUyQTRCQTNDQTE5NDZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBRTUyQTRCQTNDQTE5NDZCAA==", "timestamp": "1768031181", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:16:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:16:23] [INFO] Sending instructions to 917202000200 [2026-01-10 13:16:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:16:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:16:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78765e12848340a081185f3713daf444", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:16:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBRTUyQTRCQTNDQTE5NDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBRTUyQTRCQTNDQTE5NDZCAA==\",\"timestamp\":\"1768031181\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:24+05:30"} [2026-01-10 13:16:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBRTUyQTRCQTNDQTE5NDZCAA== [2026-01-10 13:16:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRUM2OENCNzU4N0FCMDNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUNBRUM2OENCNzU4N0FCMDNEAA==\",\"timestamp\":\"1768031176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:24+05:30"} [2026-01-10 13:16:25] [DEBUG] Ignoring event: delivered [2026-01-10 13:16:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:46:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MkM1MjVGQzhFRjZBRkVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MkM1MjVGQzhFRjZBRkVFAA==", "timestamp": "1768031187", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:16:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:16:29] [INFO] Sending instructions to 917202000200 [2026-01-10 13:16:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:16:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:16:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ffae78918584508830ca9447ee6588e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:16:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBRTUyQTRCQTNDQTE5NDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRBRTUyQTRCQTNDQTE5NDZCAA==\",\"timestamp\":\"1768031181\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:31+05:30"} [2026-01-10 13:16:33] [DEBUG] Ignoring event: delivered [2026-01-10 13:16:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:46:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3NENCOEY5MkI1OUVCQjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3NENCOEY5MkI1OUVCQjg3AA==", "timestamp": "1768031192", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:16:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:16:33] [INFO] Sending instructions to 917202000200 [2026-01-10 13:16:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:16:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:16:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83f6342726124ce5be5f1ee091ef3e72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MkM1MjVGQzhFRjZBRkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MkM1MjVGQzhFRjZBRkVFAA==\",\"timestamp\":\"1768031187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:35+05:30"} [2026-01-10 13:16:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MkM1MjVGQzhFRjZBRkVFAA== [2026-01-10 13:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MkM1MjVGQzhFRjZBRkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3MkM1MjVGQzhFRjZBRkVFAA==\",\"timestamp\":\"1768031187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:35+05:30"} [2026-01-10 13:16:36] [DEBUG] Ignoring event: delivered [2026-01-10 13:16:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3NENCOEY5MkI1OUVCQjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3NENCOEY5MkI1OUVCQjg3AA==\",\"timestamp\":\"1768031192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:38+05:30"} [2026-01-10 13:16:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3NENCOEY5MkI1OUVCQjg3AA== [2026-01-10 13:16:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3NENCOEY5MkI1OUVCQjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk3NENCOEY5MkI1OUVCQjg3AA==\",\"timestamp\":\"1768031192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:16:38+05:30"} [2026-01-10 13:16:40] [DEBUG] Ignoring event: delivered [2026-01-10 13:17:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:47:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4QjZCOEYzRjMxQTk3QjQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4QjZCOEYzRjMxQTk3QjQ3AA==", "timestamp": "1768031228", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:17:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:17:10] [INFO] Sending instructions to 917202000200 [2026-01-10 13:17:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:17:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:17:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4db57d2373144f88920a6aa76df5d3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:17:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:17:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4QjZCOEYzRjMxQTk3QjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4QjZCOEYzRjMxQTk3QjQ3AA==\",\"timestamp\":\"1768031228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:17:11+05:30"} [2026-01-10 13:17:13] [DEBUG] Ignoring event: delivered [2026-01-10 13:17:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:47:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBENDY3RUQzQzdGNzREQjlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBENDY3RUQzQzdGNzREQjlEAA==", "timestamp": "1768031233", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:17:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:17:15] [INFO] Sending instructions to 917202000200 [2026-01-10 13:17:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:17:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:17:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e61b6e2b87194656a01f7a55fc1beb0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:17:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:17:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4QjZCOEYzRjMxQTk3QjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4QjZCOEYzRjMxQTk3QjQ3AA==\",\"timestamp\":\"1768031228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:17:15+05:30"} [2026-01-10 13:17:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI4QjZCOEYzRjMxQTk3QjQ3AA== [2026-01-10 13:17:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBENDY3RUQzQzdGNzREQjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBENDY3RUQzQzdGNzREQjlEAA==\",\"timestamp\":\"1768031233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:17:19+05:30"} [2026-01-10 13:17:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBENDY3RUQzQzdGNzREQjlEAA== [2026-01-10 13:17:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBENDY3RUQzQzdGNzREQjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBENDY3RUQzQzdGNzREQjlEAA==\",\"timestamp\":\"1768031233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:17:19+05:30"} [2026-01-10 13:17:21] [DEBUG] Ignoring event: delivered [2026-01-10 13:17:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:47:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4NDM1QUNCQ0E4RUJEQjc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4NDM1QUNCQ0E4RUJEQjc4AA==", "timestamp": "1768031270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:17:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:17:51] [INFO] Sending instructions to 917202000200 [2026-01-10 13:17:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:17:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:17:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c8d3b9352f2426f951e2ee9cd6d4188", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:17:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:47:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBOEYzNEZDODQ1MUJDQjU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBOEYzNEZDODQ1MUJDQjU0AA==", "timestamp": "1768031274", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:17:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:17:56] [INFO] Sending instructions to 917202000200 [2026-01-10 13:17:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:17:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:17:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78477c0ea17945009252cf0503139d87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:17:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:17:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4NDM1QUNCQ0E4RUJEQjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4NDM1QUNCQ0E4RUJEQjc4AA==\",\"timestamp\":\"1768031270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:17:55+05:30"} [2026-01-10 13:17:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4NDM1QUNCQ0E4RUJEQjc4AA== [2026-01-10 13:18:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:17:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4NDM1QUNCQ0E4RUJEQjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4NDM1QUNCQ0E4RUJEQjc4AA==\",\"timestamp\":\"1768031270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:17:59+05:30"} [2026-01-10 13:18:01] [DEBUG] Ignoring event: delivered [2026-01-10 13:18:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:48:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNDYyRkMzM0U1NDRCNTEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNDYyRkMzM0U1NDRCNTEyAA==", "timestamp": "1768031279", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:18:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:18:01] [INFO] Sending instructions to 917202000200 [2026-01-10 13:18:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:18:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:18:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc9fd6db92fc454e86236b32aeda3bb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:17:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBOEYzNEZDODQ1MUJDQjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBOEYzNEZDODQ1MUJDQjU0AA==\",\"timestamp\":\"1768031274\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:04+05:30"} [2026-01-10 13:18:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBOEYzNEZDODQ1MUJDQjU0AA== [2026-01-10 13:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:17:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBOEYzNEZDODQ1MUJDQjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBOEYzNEZDODQ1MUJDQjU0AA==\",\"timestamp\":\"1768031274\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:04+05:30"} [2026-01-10 13:18:05] [DEBUG] Ignoring event: delivered [2026-01-10 13:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNDYyRkMzM0U1NDRCNTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNDYyRkMzM0U1NDRCNTEyAA==\",\"timestamp\":\"1768031279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:04+05:30"} [2026-01-10 13:18:05] [DEBUG] Ignoring event: delivered [2026-01-10 13:18:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNDYyRkMzM0U1NDRCNTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNDYyRkMzM0U1NDRCNTEyAA==\",\"timestamp\":\"1768031279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:07+05:30"} [2026-01-10 13:18:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyNDYyRkMzM0U1NDRCNTEyAA== [2026-01-10 13:18:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:48:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYxQkJGQzAwOUY5NEYzNDlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYxQkJGQzAwOUY5NEYzNDlDAA==", "timestamp": "1768031316", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:18:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:18:37] [INFO] Sending instructions to 917202000200 [2026-01-10 13:18:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:18:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:18:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e683ce4afead40f2913a0a527421ff10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:18:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:48:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhENTRFOTJDQTU4ODJGQkJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhENTRFOTJDQTU4ODJGQkJEAA==", "timestamp": "1768031321", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:18:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:18:43] [INFO] Sending instructions to 917202000200 [2026-01-10 13:18:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:18:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:18:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c149d50c102643489d5fa3aea6b4b8f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:18:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYxQkJGQzAwOUY5NEYzNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhENTRFOTJDQTU4ODJGQkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhENTRFOTJDQTU4ODJGQkJEAA==\",\"timestamp\":\"1768031321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:44+05:30"} [2026-01-10 13:18:46] [DEBUG] Ignoring event: delivered [2026-01-10 13:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhENTRFOTJDQTU4ODJGQkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhENTRFOTJDQTU4ODJGQkJEAA==\",\"timestamp\":\"1768031321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:44+05:30"} [2026-01-10 13:18:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhENTRFOTJDQTU4ODJGQkJEAA== [2026-01-10 13:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYxQkJGQzAwOUY5NEYzNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEYxQkJGQzAwOUY5NEYzNDlDAA==\",\"timestamp\":\"1768031316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:44+05:30"} [2026-01-10 13:18:47] [DEBUG] Ignoring event: delivered [2026-01-10 13:18:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:48:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBMzVENUUzNzY1OEZGQkY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBMzVENUUzNzY1OEZGQkY3AA==", "timestamp": "1768031326", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:18:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:18:48] [INFO] Sending instructions to 917202000200 [2026-01-10 13:18:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:18:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:18:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9eed05abb3148618f96fd2cf3bb2120", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:18:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:48:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2M0M2OEM0RDg4QjE2OTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2M0M2OEM0RDg4QjE2OTVDAA==", "timestamp": "1768031331", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:18:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:18:53] [INFO] Sending instructions to 917202000200 [2026-01-10 13:18:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:18:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:18:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2515b63d94b1416483abe47e8020383a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:18:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBMzVENUUzNzY1OEZGQkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBMzVENUUzNzY1OEZGQkY3AA==\",\"timestamp\":\"1768031326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:55+05:30"} [2026-01-10 13:18:56] [DEBUG] Ignoring event: delivered [2026-01-10 13:18:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2M0M2OEM0RDg4QjE2OTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2M0M2OEM0RDg4QjE2OTVDAA==\",\"timestamp\":\"1768031331\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:55+05:30"} [2026-01-10 13:18:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2M0M2OEM0RDg4QjE2OTVDAA== [2026-01-10 13:18:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBMzVENUUzNzY1OEZGQkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBMzVENUUzNzY1OEZGQkY3AA==\",\"timestamp\":\"1768031326\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:55+05:30"} [2026-01-10 13:18:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBMzVENUUzNzY1OEZGQkY3AA== [2026-01-10 13:18:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2M0M2OEM0RDg4QjE2OTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2M0M2OEM0RDg4QjE2OTVDAA==\",\"timestamp\":\"1768031331\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:18:56+05:30"} [2026-01-10 13:18:57] [DEBUG] Ignoring event: delivered [2026-01-10 13:18:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:48:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQzkzMjI1OUMyNDkzQTFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQzkzMjI1OUMyNDkzQTFFAA==", "timestamp": "1768031336", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:18:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:18:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:18:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:18:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:18:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9e8efa50aa748bca4aa65387be6cbc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:19:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:49:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Rjg4MzU4QzdBNzRCQjU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Rjg4MzU4QzdBNzRCQjU3AA==", "timestamp": "1768031342", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:19:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:19:04] [INFO] Sending instructions to 917202000200 [2026-01-10 13:19:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:19:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:19:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "050dbe13ff0b4d88b62e7c30ee710033", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:19:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQzkzMjI1OUMyNDkzQTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQzkzMjI1OUMyNDkzQTFFAA==\",\"timestamp\":\"1768031336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:19:09+05:30"} [2026-01-10 13:19:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQzkzMjI1OUMyNDkzQTFFAA== [2026-01-10 13:19:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:18:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQzkzMjI1OUMyNDkzQTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDQzkzMjI1OUMyNDkzQTFFAA==\",\"timestamp\":\"1768031336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:19:10+05:30"} [2026-01-10 13:19:11] [DEBUG] Ignoring event: delivered [2026-01-10 13:19:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:19:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Rjg4MzU4QzdBNzRCQjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Rjg4MzU4QzdBNzRCQjU3AA==\",\"timestamp\":\"1768031342\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:19:16+05:30"} [2026-01-10 13:19:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:19:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:19:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Rjg4MzU4QzdBNzRCQjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Rjg4MzU4QzdBNzRCQjU3AA==\",\"timestamp\":\"1768031342\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:19:16+05:30"} [2026-01-10 13:19:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2Rjg4MzU4QzdBNzRCQjU3AA== [2026-01-10 13:19:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:49:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyMzEzMDREREU4ODg5MjJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyMzEzMDREREU4ODg5MjJCAA==", "timestamp": "1768031378", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:19:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:19:39] [INFO] Sending instructions to 917202000200 [2026-01-10 13:19:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:19:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:19:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b8996ef3ae54816982c5efc91ae41c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:19:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:19:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyMzEzMDREREU4ODg5MjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyMzEzMDREREU4ODg5MjJCAA==\",\"timestamp\":\"1768031378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:19:43+05:30"} [2026-01-10 13:19:44] [DEBUG] Ignoring event: delivered [2026-01-10 13:19:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:19:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyMzEzMDREREU4ODg5MjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyMzEzMDREREU4ODg5MjJCAA==\",\"timestamp\":\"1768031378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:19:44+05:30"} [2026-01-10 13:19:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyMzEzMDREREU4ODg5MjJCAA== [2026-01-10 13:19:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:49:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOENDOEMzQUVFRkQwNDYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOENDOEMzQUVFRkQwNDYyAA==", "timestamp": "1768031386", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:19:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:19:48] [INFO] Sending instructions to 917202000200 [2026-01-10 13:19:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:19:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:19:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68c0b6e08ad5460098c0f54e0f5f9ce9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:19:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOENDOEMzQUVFRkQwNDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOENDOEMzQUVFRkQwNDYyAA==\",\"timestamp\":\"1768031386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:19:49+05:30"} [2026-01-10 13:19:50] [DEBUG] Ignoring event: delivered [2026-01-10 13:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:19:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOENDOEMzQUVFRkQwNDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOENDOEMzQUVFRkQwNDYyAA==\",\"timestamp\":\"1768031386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:19:50+05:30"} [2026-01-10 13:19:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIzOENDOEMzQUVFRkQwNDYyAA== [2026-01-10 13:19:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:49:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2RTY3MjQ3QzEwNzAwNTUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2RTY3MjQ3QzEwNzAwNTUxAA==", "timestamp": "1768031397", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:19:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:19:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:19:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:19:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:19:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54c8379282714b2abc55af213536cef4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:20:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:19:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2RTY3MjQ3QzEwNzAwNTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2RTY3MjQ3QzEwNzAwNTUxAA==\",\"timestamp\":\"1768031397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:20:01+05:30"} [2026-01-10 13:20:02] [DEBUG] Ignoring event: delivered [2026-01-10 13:20:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:19:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2RTY3MjQ3QzEwNzAwNTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2RTY3MjQ3QzEwNzAwNTUxAA==\",\"timestamp\":\"1768031397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:20:03+05:30"} [2026-01-10 13:20:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2RTY3MjQ3QzEwNzAwNTUxAA== [2026-01-10 13:20:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:50:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZENjlBQUE3NjM3RDBFMzRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZENjlBQUE3NjM3RDBFMzRGAA==", "timestamp": "1768031405", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:20:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:20:07] [INFO] Sending instructions to 917202000200 [2026-01-10 13:20:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:20:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:20:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "652f80c6d4e24bf29517174925bcb083", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:20:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZENjlBQUE3NjM3RDBFMzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZENjlBQUE3NjM3RDBFMzRGAA==\",\"timestamp\":\"1768031405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:20:12+05:30"} [2026-01-10 13:20:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:20:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:20:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZENjlBQUE3NjM3RDBFMzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZENjlBQUE3NjM3RDBFMzRGAA==\",\"timestamp\":\"1768031405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:20:12+05:30"} [2026-01-10 13:20:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZENjlBQUE3NjM3RDBFMzRGAA== [2026-01-10 13:20:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:50:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBMjg1NTM5NUIwQzk0QTgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBMjg1NTM5NUIwQzk0QTgwAA==", "timestamp": "1768031443", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:20:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:20:45] [INFO] Sending instructions to 917202000200 [2026-01-10 13:20:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:20:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:20:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31cded185ed44c228de14de3ef7222b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:20:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:20:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBMjg1NTM5NUIwQzk0QTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBMjg1NTM5NUIwQzk0QTgwAA==\",\"timestamp\":\"1768031443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:20:47+05:30"} [2026-01-10 13:20:47] [DEBUG] Ignoring event: delivered [2026-01-10 13:20:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:20:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBMjg1NTM5NUIwQzk0QTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBMjg1NTM5NUIwQzk0QTgwAA==\",\"timestamp\":\"1768031443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:20:48+05:30"} [2026-01-10 13:20:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBMjg1NTM5NUIwQzk0QTgwAA== [2026-01-10 13:20:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:50:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFOEFCM0IyQTUwMTgzQTRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFOEFCM0IyQTUwMTgzQTRDAA==", "timestamp": "1768031452", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:20:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:20:54] [INFO] Sending instructions to 917202000200 [2026-01-10 13:20:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:20:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:20:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb99df3da76c4412812d93e12fc23d76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:21:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:20:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFOEFCM0IyQTUwMTgzQTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFOEFCM0IyQTUwMTgzQTRDAA==\",\"timestamp\":\"1768031452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:20:59+05:30"} [2026-01-10 13:21:00] [DEBUG] Ignoring event: delivered [2026-01-10 13:21:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:20:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFOEFCM0IyQTUwMTgzQTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFOEFCM0IyQTUwMTgzQTRDAA==\",\"timestamp\":\"1768031452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:00+05:30"} [2026-01-10 13:21:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFOEFCM0IyQTUwMTgzQTRDAA== [2026-01-10 13:21:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:51:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVCOEFBQkMyM0IxMjc4MDBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVCOEFBQkMyM0IxMjc4MDBEAA==", "timestamp": "1768031461", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:21:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:21:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:21:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:21:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:21:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfeca3ac16e148ec9607daf25e3348cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:21:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:21:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVCOEFBQkMyM0IxMjc4MDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVCOEFBQkMyM0IxMjc4MDBEAA==\",\"timestamp\":\"1768031461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:05+05:30"} [2026-01-10 13:21:05] [DEBUG] Ignoring event: delivered [2026-01-10 13:21:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:21:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVCOEFBQkMyM0IxMjc4MDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVCOEFBQkMyM0IxMjc4MDBEAA==\",\"timestamp\":\"1768031461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:05+05:30"} [2026-01-10 13:21:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVCOEFBQkMyM0IxMjc4MDBEAA== [2026-01-10 13:21:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:51:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNGNUU2NjE1NzI5QzRFOTA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNGNUU2NjE1NzI5QzRFOTA5AA==", "timestamp": "1768031470", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:21:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:21:11] [INFO] Sending instructions to 917202000200 [2026-01-10 13:21:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:21:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:21:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af758a0b16da4dc389d15c6835fa3ea5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:21:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:21:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNGNUU2NjE1NzI5QzRFOTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNGNUU2NjE1NzI5QzRFOTA5AA==\",\"timestamp\":\"1768031470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:12+05:30"} [2026-01-10 13:21:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNGNUU2NjE1NzI5QzRFOTA5AA== [2026-01-10 13:21:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:21:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNGNUU2NjE1NzI5QzRFOTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNGNUU2NjE1NzI5QzRFOTA5AA==\",\"timestamp\":\"1768031470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:13+05:30"} [2026-01-10 13:21:14] [DEBUG] Ignoring event: delivered [2026-01-10 13:21:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:51:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDQUFDQzA1Nzg3NkUxQTI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDQUFDQzA1Nzg3NkUxQTI3AA==", "timestamp": "1768031487", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:21:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:21:28] [INFO] Sending instructions to 917202000200 [2026-01-10 13:21:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:21:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:21:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd878fba94ff446687ab542e71af6bb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:21:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDQUFDQzA1Nzg3NkUxQTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDQUFDQzA1Nzg3NkUxQTI3AA==\",\"timestamp\":\"1768031487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:30+05:30"} [2026-01-10 13:21:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDQUFDQzA1Nzg3NkUxQTI3AA== [2026-01-10 13:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:21:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDQUFDQzA1Nzg3NkUxQTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDQUFDQzA1Nzg3NkUxQTI3AA==\",\"timestamp\":\"1768031487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:30+05:30"} [2026-01-10 13:21:31] [DEBUG] Ignoring event: delivered [2026-01-10 13:21:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:51:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwMTRCMkMzNjQ5REUyM0I1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwMTRCMkMzNjQ5REUyM0I1AA==", "timestamp": "1768031496", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:21:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:21:38] [INFO] Sending instructions to 917202000200 [2026-01-10 13:21:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:21:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:21:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33b5d8af1157426f85d65a74b4628dda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:21:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:21:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwMTRCMkMzNjQ5REUyM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwMTRCMkMzNjQ5REUyM0I1AA==\",\"timestamp\":\"1768031496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:39+05:30"} [2026-01-10 13:21:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwMTRCMkMzNjQ5REUyM0I1AA== [2026-01-10 13:21:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:21:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwMTRCMkMzNjQ5REUyM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwMTRCMkMzNjQ5REUyM0I1AA==\",\"timestamp\":\"1768031496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:21:43+05:30"} [2026-01-10 13:21:44] [DEBUG] Ignoring event: delivered [2026-01-10 13:22:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:52:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMTJFOUM5MjJBMzhEMUUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMTJFOUM5MjJBMzhEMUUxAA==", "timestamp": "1768031534", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:22:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:22:16] [INFO] Sending instructions to 917202000200 [2026-01-10 13:22:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:22:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:22:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6c59ddf42ac49b8b321e383d250563d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:22:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMTJFOUM5MjJBMzhEMUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMTJFOUM5MjJBMzhEMUUxAA==\",\"timestamp\":\"1768031534\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:18+05:30"} [2026-01-10 13:22:19] [DEBUG] Ignoring event: delivered [2026-01-10 13:22:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMTJFOUM5MjJBMzhEMUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMTJFOUM5MjJBMzhEMUUxAA==\",\"timestamp\":\"1768031534\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:21+05:30"} [2026-01-10 13:22:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCMTJFOUM5MjJBMzhEMUUxAA== [2026-01-10 13:22:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:52:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDMURERjhDQjkwQ0I1REZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDMURERjhDQjkwQ0I1REZGAA==", "timestamp": "1768031543", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:22:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:22:25] [INFO] Sending instructions to 917202000200 [2026-01-10 13:22:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:22:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:22:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf4630303f05402f8c3399857c73b8fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:22:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDMURERjhDQjkwQ0I1REZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDMURERjhDQjkwQ0I1REZGAA==\",\"timestamp\":\"1768031543\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:27+05:30"} [2026-01-10 13:22:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDMURERjhDQjkwQ0I1REZGAA== [2026-01-10 13:22:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDMURERjhDQjkwQ0I1REZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NDMURERjhDQjkwQ0I1REZGAA==\",\"timestamp\":\"1768031543\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:30+05:30"} [2026-01-10 13:22:31] [DEBUG] Ignoring event: delivered [2026-01-10 13:22:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:52:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwN0FBMEZFQ0I3RDI0REE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwN0FBMEZFQ0I3RDI0REE2AA==", "timestamp": "1768031551", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:22:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:22:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:22:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:22:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:22:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e79cf5054554808a46b89db4bb74fa5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:22:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwN0FBMEZFQ0I3RDI0REE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwN0FBMEZFQ0I3RDI0REE2AA==\",\"timestamp\":\"1768031551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:38+05:30"} [2026-01-10 13:22:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwN0FBMEZFQ0I3RDI0REE2AA== [2026-01-10 13:22:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwN0FBMEZFQ0I3RDI0REE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEwN0FBMEZFQ0I3RDI0REE2AA==\",\"timestamp\":\"1768031551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:39+05:30"} [2026-01-10 13:22:39] [DEBUG] Ignoring event: delivered [2026-01-10 13:22:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:52:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwQzQzMTUxMDI1NDkzRTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwQzQzMTUxMDI1NDkzRTcxAA==", "timestamp": "1768031558", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:22:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:22:40] [INFO] Sending instructions to 917202000200 [2026-01-10 13:22:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:22:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:22:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e22a0f6f21454573ad041abcc9a9b76c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:22:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwQzQzMTUxMDI1NDkzRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwQzQzMTUxMDI1NDkzRTcxAA==\",\"timestamp\":\"1768031558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:47+05:30"} [2026-01-10 13:22:48] [DEBUG] Ignoring event: delivered [2026-01-10 13:22:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwQzQzMTUxMDI1NDkzRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwQzQzMTUxMDI1NDkzRTcxAA==\",\"timestamp\":\"1768031558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:47+05:30"} [2026-01-10 13:22:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwQzQzMTUxMDI1NDkzRTcxAA== [2026-01-10 13:22:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:52:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBRDk3Q0I4QjE1Mzc5ODM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBRDk3Q0I4QjE1Mzc5ODM5AA==", "timestamp": "1768031566", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:22:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:22:48] [INFO] Sending instructions to 917202000200 [2026-01-10 13:22:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:22:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:22:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70aef176af7a474d95b100b61abaf2aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:22:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBRDk3Q0I4QjE1Mzc5ODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBRDk3Q0I4QjE1Mzc5ODM5AA==\",\"timestamp\":\"1768031566\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:50+05:30"} [2026-01-10 13:22:51] [DEBUG] Ignoring event: delivered [2026-01-10 13:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:22:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBRDk3Q0I4QjE1Mzc5ODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBRDk3Q0I4QjE1Mzc5ODM5AA==\",\"timestamp\":\"1768031566\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:22:54+05:30"} [2026-01-10 13:22:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBRDk3Q0I4QjE1Mzc5ODM5AA== [2026-01-10 13:23:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:53:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4Rjk1RUIzRTJBQzBBODNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4Rjk1RUIzRTJBQzBBODNDAA==", "timestamp": "1768031581", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:23:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:23:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:23:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:23:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:23:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d01f6051814453399a30e731276fdad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:23:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4Rjk1RUIzRTJBQzBBODNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4Rjk1RUIzRTJBQzBBODNDAA==\",\"timestamp\":\"1768031581\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:23:07+05:30"} [2026-01-10 13:23:08] [DEBUG] Ignoring event: delivered [2026-01-10 13:23:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:23:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4Rjk1RUIzRTJBQzBBODNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4Rjk1RUIzRTJBQzBBODNDAA==\",\"timestamp\":\"1768031581\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:23:09+05:30"} [2026-01-10 13:23:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4Rjk1RUIzRTJBQzBBODNDAA== [2026-01-10 13:23:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:53:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQjc0Q0VGMjZBNDAyQTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQjc0Q0VGMjZBNDAyQTc1AA==", "timestamp": "1768031588", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:23:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:23:10] [INFO] Sending instructions to 917202000200 [2026-01-10 13:23:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:23:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:23:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6706621885be439188befd13ee9f2f6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:23:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:23:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQjc0Q0VGMjZBNDAyQTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQjc0Q0VGMjZBNDAyQTc1AA==\",\"timestamp\":\"1768031588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:23:17+05:30"} [2026-01-10 13:23:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQjc0Q0VGMjZBNDAyQTc1AA== [2026-01-10 13:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:23:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQjc0Q0VGMjZBNDAyQTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRThGQjc0Q0VGMjZBNDAyQTc1AA==\",\"timestamp\":\"1768031588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:23:19+05:30"} [2026-01-10 13:23:20] [DEBUG] Ignoring event: delivered [2026-01-10 13:23:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:53:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQjdDOUJFQUIzQjhCMEFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQjdDOUJFQUIzQjhCMEFGAA==", "timestamp": "1768031627", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:23:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:23:49] [INFO] Sending instructions to 917202000200 [2026-01-10 13:23:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:23:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:23:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ffaf25a53ed4b46b4f4e162d78d4fc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:23:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:23:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQjdDOUJFQUIzQjhCMEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQjdDOUJFQUIzQjhCMEFGAA==\",\"timestamp\":\"1768031627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:23:49+05:30"} [2026-01-10 13:23:51] [DEBUG] Ignoring event: delivered [2026-01-10 13:23:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:23:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQjdDOUJFQUIzQjhCMEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQjdDOUJFQUIzQjhCMEFGAA==\",\"timestamp\":\"1768031627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:23:53+05:30"} [2026-01-10 13:23:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQjdDOUJFQUIzQjhCMEFGAA== [2026-01-10 13:24:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:54:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEU0NEQwNkM1RDU4NEY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEU0NEQwNkM1RDU4NEY1AA==", "timestamp": "1768031642", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:24:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:24:04] [INFO] Sending instructions to 917202000200 [2026-01-10 13:24:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:24:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:24:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28c9ae2b24d1475c8c439e851a302261", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEU0NEQwNkM1RDU4NEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEU0NEQwNkM1RDU4NEY1AA==\",\"timestamp\":\"1768031642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:04+05:30"} [2026-01-10 13:24:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEU0NEQwNkM1RDU4NEY1AA== [2026-01-10 13:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEU0NEQwNkM1RDU4NEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5MEU0NEQwNkM1RDU4NEY1AA==\",\"timestamp\":\"1768031642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:04+05:30"} [2026-01-10 13:24:05] [DEBUG] Ignoring event: delivered [2026-01-10 13:24:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:54:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1QjNCREQzMjZFQUY2NTc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1QjNCREQzMjZFQUY2NTc1AA==", "timestamp": "1768031649", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:24:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:24:11] [INFO] Sending instructions to 917202000200 [2026-01-10 13:24:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:24:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:24:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca55e81e75b04d48a5f77e22dc339690", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:24:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1QjNCREQzMjZFQUY2NTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1QjNCREQzMjZFQUY2NTc1AA==\",\"timestamp\":\"1768031649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:13+05:30"} [2026-01-10 13:24:15] [DEBUG] Ignoring event: delivered [2026-01-10 13:24:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1QjNCREQzMjZFQUY2NTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1QjNCREQzMjZFQUY2NTc1AA==\",\"timestamp\":\"1768031649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:13+05:30"} [2026-01-10 13:24:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1QjNCREQzMjZFQUY2NTc1AA== [2026-01-10 13:24:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:54:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyQUYxMDRCNzRERERCOUI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyQUYxMDRCNzRERERCOUI5AA==", "timestamp": "1768031657", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:24:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:24:19] [INFO] Sending instructions to 917202000200 [2026-01-10 13:24:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:24:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:24:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2eb04874157488fb3f6dd95bdafe6f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:24:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyQUYxMDRCNzRERERCOUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyQUYxMDRCNzRERERCOUI5AA==\",\"timestamp\":\"1768031657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:20+05:30"} [2026-01-10 13:24:20] [DEBUG] Ignoring event: delivered [2026-01-10 13:24:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyQUYxMDRCNzRERERCOUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyQUYxMDRCNzRERERCOUI5AA==\",\"timestamp\":\"1768031657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:21+05:30"} [2026-01-10 13:24:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYyQUYxMDRCNzRERERCOUI5AA== [2026-01-10 13:24:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:54:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNjY4NkYyRDBDMUJCOEY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNjY4NkYyRDBDMUJCOEY5AA==", "timestamp": "1768031666", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:24:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:24:27] [INFO] Sending instructions to 917202000200 [2026-01-10 13:24:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:24:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:24:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59e0426be97d49ff8e5fa7d0739e8493", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNjY4NkYyRDBDMUJCOEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNjY4NkYyRDBDMUJCOEY5AA==\",\"timestamp\":\"1768031666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:29+05:30"} [2026-01-10 13:24:30] [DEBUG] Ignoring event: delivered [2026-01-10 13:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNjY4NkYyRDBDMUJCOEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNjY4NkYyRDBDMUJCOEY5AA==\",\"timestamp\":\"1768031666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:30+05:30"} [2026-01-10 13:24:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNjY4NkYyRDBDMUJCOEY5AA== [2026-01-10 13:24:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:54:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCNTQ1RDY5RDc0MDAwMEIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCNTQ1RDY5RDc0MDAwMEIyAA==", "timestamp": "1768031673", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:24:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:24:35] [INFO] Sending instructions to 917202000200 [2026-01-10 13:24:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:24:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:24:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5dd442d3d9f47afac6d270798082311", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:24:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCNTQ1RDY5RDc0MDAwMEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCNTQ1RDY5RDc0MDAwMEIyAA==\",\"timestamp\":\"1768031673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:38+05:30"} [2026-01-10 13:24:39] [DEBUG] Ignoring event: delivered [2026-01-10 13:24:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:24:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCNTQ1RDY5RDc0MDAwMEIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCNTQ1RDY5RDc0MDAwMEIyAA==\",\"timestamp\":\"1768031673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:24:39+05:30"} [2026-01-10 13:24:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCNTQ1RDY5RDc0MDAwMEIyAA== [2026-01-10 13:25:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:55:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFNzRCQjdEMzAwMzZDOTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFNzRCQjdEMzAwMzZDOTJCAA==", "timestamp": "1768031712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:25:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:25:14] [INFO] Sending instructions to 917202000200 [2026-01-10 13:25:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:25:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:25:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4ec32cfea4c41cdae23210e1c0eaadf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:25:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFNzRCQjdEMzAwMzZDOTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFNzRCQjdEMzAwMzZDOTJCAA==\",\"timestamp\":\"1768031712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:16+05:30"} [2026-01-10 13:25:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:25:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFNzRCQjdEMzAwMzZDOTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFNzRCQjdEMzAwMzZDOTJCAA==\",\"timestamp\":\"1768031712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:16+05:30"} [2026-01-10 13:25:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFNzRCQjdEMzAwMzZDOTJCAA== [2026-01-10 13:25:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:55:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEQ3RTYxNjM1NEYwRTgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEQ3RTYxNjM1NEYwRTgxAA==", "timestamp": "1768031726", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:25:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:25:28] [INFO] Sending instructions to 917202000200 [2026-01-10 13:25:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:25:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:25:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f34a49bed362464da4c3869350f8baef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:25:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEQ3RTYxNjM1NEYwRTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEQ3RTYxNjM1NEYwRTgxAA==\",\"timestamp\":\"1768031726\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:35+05:30"} [2026-01-10 13:25:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEQ3RTYxNjM1NEYwRTgxAA== [2026-01-10 13:25:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEQ3RTYxNjM1NEYwRTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEQ3RTYxNjM1NEYwRTgxAA==\",\"timestamp\":\"1768031726\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:35+05:30"} [2026-01-10 13:25:36] [DEBUG] Ignoring event: delivered [2026-01-10 13:25:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:55:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEY1OEU5MTdFQjZGOTc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEY1OEU5MTdFQjZGOTc2AA==", "timestamp": "1768031735", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:25:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:25:36] [INFO] Sending instructions to 917202000200 [2026-01-10 13:25:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:25:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:25:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "563c9a31907f498f9db0ee4fed07d9f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEY1OEU5MTdFQjZGOTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEY1OEU5MTdFQjZGOTc2AA==\",\"timestamp\":\"1768031735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:38+05:30"} [2026-01-10 13:25:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEY1OEU5MTdFQjZGOTc2AA== [2026-01-10 13:25:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEY1OEU5MTdFQjZGOTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEY1OEU5MTdFQjZGOTc2AA==\",\"timestamp\":\"1768031735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:42+05:30"} [2026-01-10 13:25:42] [DEBUG] Ignoring event: delivered [2026-01-10 13:25:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:55:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0RTc1NkFGNTYwQ0IyNjE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0RTc1NkFGNTYwQ0IyNjE4AA==", "timestamp": "1768031742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:25:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:25:44] [INFO] Sending instructions to 917202000200 [2026-01-10 13:25:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:25:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:25:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b2d7512eaa94c0485cf0bb1dccf4e23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:25:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0RTc1NkFGNTYwQ0IyNjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0RTc1NkFGNTYwQ0IyNjE4AA==\",\"timestamp\":\"1768031742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:49+05:30"} [2026-01-10 13:25:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0RTc1NkFGNTYwQ0IyNjE4AA== [2026-01-10 13:25:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0RTc1NkFGNTYwQ0IyNjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0RTc1NkFGNTYwQ0IyNjE4AA==\",\"timestamp\":\"1768031742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:50+05:30"} [2026-01-10 13:25:50] [DEBUG] Ignoring event: delivered [2026-01-10 13:25:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:55:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNkUwRkQ5MzU0MTk5MTAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNkUwRkQ5MzU0MTk5MTAzAA==", "timestamp": "1768031750", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:25:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:25:52] [INFO] Sending instructions to 917202000200 [2026-01-10 13:25:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:25:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:25:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0523e53db584c1784be7883c0ee214f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:25:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNkUwRkQ5MzU0MTk5MTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNkUwRkQ5MzU0MTk5MTAzAA==\",\"timestamp\":\"1768031750\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:54+05:30"} [2026-01-10 13:25:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNkUwRkQ5MzU0MTk5MTAzAA== [2026-01-10 13:25:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNkUwRkQ5MzU0MTk5MTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUwNkUwRkQ5MzU0MTk5MTAzAA==\",\"timestamp\":\"1768031750\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:25:56+05:30"} [2026-01-10 13:25:56] [DEBUG] Ignoring event: delivered [2026-01-10 13:25:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:55:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxMjAwMDNDMEM5MUZGNjFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxMjAwMDNDMEM5MUZGNjFDAA==", "timestamp": "1768031757", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:25:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:25:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:25:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:25:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:25:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bdf8555fc304bf28d22cf3d5d525fe7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:26:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxMjAwMDNDMEM5MUZGNjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxMjAwMDNDMEM5MUZGNjFDAA==\",\"timestamp\":\"1768031757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:26:02+05:30"} [2026-01-10 13:26:02] [DEBUG] Ignoring event: delivered [2026-01-10 13:26:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:25:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxMjAwMDNDMEM5MUZGNjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxMjAwMDNDMEM5MUZGNjFDAA==\",\"timestamp\":\"1768031757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:26:04+05:30"} [2026-01-10 13:26:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxMjAwMDNDMEM5MUZGNjFDAA== [2026-01-10 13:26:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:56:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3ODlBQjU1Rjk0M0MxM0IxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3ODlBQjU1Rjk0M0MxM0IxAA==", "timestamp": "1768031796", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:26:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:26:38] [INFO] Sending instructions to 917202000200 [2026-01-10 13:26:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:26:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:26:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "daa01e3362ba4b55930fa751f82f56dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:26:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3ODlBQjU1Rjk0M0MxM0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3ODlBQjU1Rjk0M0MxM0IxAA==\",\"timestamp\":\"1768031796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:26:38+05:30"} [2026-01-10 13:26:41] [DEBUG] Ignoring event: delivered [2026-01-10 13:26:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:26:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3ODlBQjU1Rjk0M0MxM0IxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3ODlBQjU1Rjk0M0MxM0IxAA==\",\"timestamp\":\"1768031796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:26:41+05:30"} [2026-01-10 13:26:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3ODlBQjU1Rjk0M0MxM0IxAA== [2026-01-10 13:26:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:56:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0ODBCRjUyN0Y5RDgzMDIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0ODBCRjUyN0Y5RDgzMDIzAA==", "timestamp": "1768031809", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:26:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:26:50] [INFO] Sending instructions to 917202000200 [2026-01-10 13:26:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:26:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:26:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7b64502ff4b47f283487ab01b32f82b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:26:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:26:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0ODBCRjUyN0Y5RDgzMDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0ODBCRjUyN0Y5RDgzMDIzAA==\",\"timestamp\":\"1768031809\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:26:51+05:30"} [2026-01-10 13:26:52] [DEBUG] Ignoring event: delivered [2026-01-10 13:26:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:26:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0ODBCRjUyN0Y5RDgzMDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0ODBCRjUyN0Y5RDgzMDIzAA==\",\"timestamp\":\"1768031809\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:26:51+05:30"} [2026-01-10 13:26:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0ODBCRjUyN0Y5RDgzMDIzAA== [2026-01-10 13:26:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:56:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGNDI5NEVDNEFBNEUxRTgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGNDI5NEVDNEFBNEUxRTgwAA==", "timestamp": "1768031817", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:26:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:26:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:26:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:26:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:26:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cc4675ba04944fea73c75075fdb99ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:26:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:26:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGNDI5NEVDNEFBNEUxRTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGNDI5NEVDNEFBNEUxRTgwAA==\",\"timestamp\":\"1768031817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:26:59+05:30"} [2026-01-10 13:26:59] [DEBUG] Ignoring event: delivered [2026-01-10 13:27:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:26:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGNDI5NEVDNEFBNEUxRTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGNDI5NEVDNEFBNEUxRTgwAA==\",\"timestamp\":\"1768031817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:27:00+05:30"} [2026-01-10 13:27:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGNDI5NEVDNEFBNEUxRTgwAA== [2026-01-10 13:27:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:57:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBMDRCMzY0NzQ2Njg2RUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBMDRCMzY0NzQ2Njg2RUZBAA==", "timestamp": "1768031825", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:27:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:27:07] [INFO] Sending instructions to 917202000200 [2026-01-10 13:27:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:27:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:27:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ed8bc4466684a41bb542879a625de84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:27:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:27:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBMDRCMzY0NzQ2Njg2RUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBMDRCMzY0NzQ2Njg2RUZBAA==\",\"timestamp\":\"1768031825\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:27:11+05:30"} [2026-01-10 13:27:11] [DEBUG] Ignoring event: delivered [2026-01-10 13:27:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:27:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBMDRCMzY0NzQ2Njg2RUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBMDRCMzY0NzQ2Njg2RUZBAA==\",\"timestamp\":\"1768031825\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:27:11+05:30"} [2026-01-10 13:27:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBMDRCMzY0NzQ2Njg2RUZBAA== [2026-01-10 13:27:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:57:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBRDcxOUIyOEI0QTc0QjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBRDcxOUIyOEI0QTc0QjMyAA==", "timestamp": "1768031833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:27:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:27:15] [INFO] Sending instructions to 917202000200 [2026-01-10 13:27:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:27:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:27:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "656bbbcf4ab54d02b7d6fcebba6dab7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:27:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBRDcxOUIyOEI0QTc0QjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBRDcxOUIyOEI0QTc0QjMyAA==\",\"timestamp\":\"1768031833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:27:16+05:30"} [2026-01-10 13:27:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:27:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBRDcxOUIyOEI0QTc0QjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBRDcxOUIyOEI0QTc0QjMyAA==\",\"timestamp\":\"1768031833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:27:16+05:30"} [2026-01-10 13:27:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRBRDcxOUIyOEI0QTc0QjMyAA== [2026-01-10 13:27:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:57:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQTJEODExNDE3NDk0NTJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQTJEODExNDE3NDk0NTJEAA==", "timestamp": "1768031872", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:27:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:27:54] [INFO] Sending instructions to 917202000200 [2026-01-10 13:27:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:27:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:27:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b85145b85e5e42f4a92ed3f78a463c27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:27:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:27:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQTJEODExNDE3NDk0NTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQTJEODExNDE3NDk0NTJEAA==\",\"timestamp\":\"1768031872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:27:55+05:30"} [2026-01-10 13:27:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQTJEODExNDE3NDk0NTJEAA== [2026-01-10 13:28:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:27:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQTJEODExNDE3NDk0NTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFQTJEODExNDE3NDk0NTJEAA==\",\"timestamp\":\"1768031872\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:27:59+05:30"} [2026-01-10 13:28:00] [DEBUG] Ignoring event: delivered [2026-01-10 13:28:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:58:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMDhFRUVENDJFRjY4REFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMDhFRUVENDJFRjY4REFFAA==", "timestamp": "1768031881", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:28:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:28:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:28:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:28:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:28:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b48d8e08d11d468fb229740d227e98f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:28:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:28:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMDhFRUVENDJFRjY4REFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMDhFRUVENDJFRjY4REFFAA==\",\"timestamp\":\"1768031881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:28:08+05:30"} [2026-01-10 13:28:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMDhFRUVENDJFRjY4REFFAA== [2026-01-10 13:28:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:28:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMDhFRUVENDJFRjY4REFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZFMDhFRUVENDJFRjY4REFFAA==\",\"timestamp\":\"1768031881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:28:08+05:30"} [2026-01-10 13:28:08] [DEBUG] Ignoring event: delivered [2026-01-10 13:28:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:58:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRCM0VFM0Y2M0QwRDMxQURFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRCM0VFM0Y2M0QwRDMxQURFAA==", "timestamp": "1768031889", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:28:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:28:11] [INFO] Sending instructions to 917202000200 [2026-01-10 13:28:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:28:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:28:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f90fbd4b9da4d4498efedcf4a492440", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:28:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRCM0VFM0Y2M0QwRDMxQURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRCM0VFM0Y2M0QwRDMxQURFAA==\",\"timestamp\":\"1768031889\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:28:15+05:30"} [2026-01-10 13:28:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRCM0VFM0Y2M0QwRDMxQURFAA== [2026-01-10 13:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:28:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRCM0VFM0Y2M0QwRDMxQURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRCM0VFM0Y2M0QwRDMxQURFAA==\",\"timestamp\":\"1768031889\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:28:17+05:30"} [2026-01-10 13:28:18] [DEBUG] Ignoring event: delivered [2026-01-10 13:28:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:58:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIyRDRENjk0MUZEOUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIyRDRENjk0MUZEOUUwAA==", "timestamp": "1768031897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:28:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:28:18] [INFO] Sending instructions to 917202000200 [2026-01-10 13:28:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:28:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:28:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75590bed3906460d9d93698f472772a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:28:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:28:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIyRDRENjk0MUZEOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIyRDRENjk0MUZEOUUwAA==\",\"timestamp\":\"1768031897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:28:21+05:30"} [2026-01-10 13:28:21] [DEBUG] Ignoring event: delivered [2026-01-10 13:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:28:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIyRDRENjk0MUZEOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIyRDRENjk0MUZEOUUwAA==\",\"timestamp\":\"1768031897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:28:22+05:30"} [2026-01-10 13:28:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlDOUIyRDRENjk0MUZEOUUwAA== [2026-01-10 13:28:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:58:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RDZDREVEQjVBNjA5MkZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RDZDREVEQjVBNjA5MkZFAA==", "timestamp": "1768031906", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:28:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:28:28] [INFO] Sending instructions to 917202000200 [2026-01-10 13:28:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:28:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:28:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b80fabbe41548ebb349fc6cdd666698", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:28:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RDZDREVEQjVBNjA5MkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RDZDREVEQjVBNjA5MkZFAA==\",\"timestamp\":\"1768031906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:28:32+05:30"} [2026-01-10 13:28:32] [DEBUG] Ignoring event: delivered [2026-01-10 13:28:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:28:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RDZDREVEQjVBNjA5MkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RDZDREVEQjVBNjA5MkZFAA==\",\"timestamp\":\"1768031906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:28:33+05:30"} [2026-01-10 13:28:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4RDZDREVEQjVBNjA5MkZFAA== [2026-01-10 13:29:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:59:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5RjJBQzUwQzU1NTZCN0IwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5RjJBQzUwQzU1NTZCN0IwAA==", "timestamp": "1768031945", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:29:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:29:06] [INFO] Sending instructions to 917202000200 [2026-01-10 13:29:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:29:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:29:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76f08ea9cc2040e58718d2f01f353a0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:29:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5RjJBQzUwQzU1NTZCN0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5RjJBQzUwQzU1NTZCN0IwAA==\",\"timestamp\":\"1768031945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:11+05:30"} [2026-01-10 13:29:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:29:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5RjJBQzUwQzU1NTZCN0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5RjJBQzUwQzU1NTZCN0IwAA==\",\"timestamp\":\"1768031945\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:12+05:30"} [2026-01-10 13:29:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5RjJBQzUwQzU1NTZCN0IwAA== [2026-01-10 13:29:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:59:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MEQ0NzhBNURGRjk0MTIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MEQ0NzhBNURGRjk0MTIzAA==", "timestamp": "1768031953", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:29:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:29:15] [INFO] Sending instructions to 917202000200 [2026-01-10 13:29:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:29:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:29:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d054b04fcc740269a000b192f69a04f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:29:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MEQ0NzhBNURGRjk0MTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MEQ0NzhBNURGRjk0MTIzAA==\",\"timestamp\":\"1768031953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:15+05:30"} [2026-01-10 13:29:15] [DEBUG] Ignoring event: delivered [2026-01-10 13:29:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MEQ0NzhBNURGRjk0MTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MEQ0NzhBNURGRjk0MTIzAA==\",\"timestamp\":\"1768031953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:21+05:30"} [2026-01-10 13:29:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MEQ0NzhBNURGRjk0MTIzAA== [2026-01-10 13:29:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:59:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDMDE4MjE2MzBEMTYzRTczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDMDE4MjE2MzBEMTYzRTczAA==", "timestamp": "1768031960", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:29:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:29:22] [INFO] Sending instructions to 917202000200 [2026-01-10 13:29:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:29:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:29:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a12fb5a9cae41c1a725d04edad20a51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:29:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDMDE4MjE2MzBEMTYzRTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDMDE4MjE2MzBEMTYzRTczAA==\",\"timestamp\":\"1768031960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:23+05:30"} [2026-01-10 13:29:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDMDE4MjE2MzBEMTYzRTczAA== [2026-01-10 13:29:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDMDE4MjE2MzBEMTYzRTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURDMDE4MjE2MzBEMTYzRTczAA==\",\"timestamp\":\"1768031960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:28+05:30"} [2026-01-10 13:29:29] [DEBUG] Ignoring event: delivered [2026-01-10 13:29:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:59:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOEY0MzM5QTY3NjU3REMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOEY0MzM5QTY3NjU3REMzAA==", "timestamp": "1768031973", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:29:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:29:35] [INFO] Sending instructions to 917202000200 [2026-01-10 13:29:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:29:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:29:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9dbe5b4cafb145c3b2db8ec96cde5d36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOEY0MzM5QTY3NjU3REMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOEY0MzM5QTY3NjU3REMzAA==\",\"timestamp\":\"1768031973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:40+05:30"} [2026-01-10 13:29:41] [DEBUG] Ignoring event: delivered [2026-01-10 13:29:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOEY0MzM5QTY3NjU3REMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOEY0MzM5QTY3NjU3REMzAA==\",\"timestamp\":\"1768031973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:39+05:30"} [2026-01-10 13:29:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdGOEY0MzM5QTY3NjU3REMzAA== [2026-01-10 13:29:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 07:59:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwRTVEMzgzRTdBM0Q1OURGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwRTVEMzgzRTdBM0Q1OURGAA==", "timestamp": "1768031985", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:29:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:29:46] [INFO] Sending instructions to 917202000200 [2026-01-10 13:29:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:29:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:29:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d75ce37a7b194a4d99a31507e2a6befa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:29:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwRTVEMzgzRTdBM0Q1OURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwRTVEMzgzRTdBM0Q1OURGAA==\",\"timestamp\":\"1768031985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:48+05:30"} [2026-01-10 13:29:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwRTVEMzgzRTdBM0Q1OURGAA== [2026-01-10 13:29:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:29:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwRTVEMzgzRTdBM0Q1OURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcwRTVEMzgzRTdBM0Q1OURGAA==\",\"timestamp\":\"1768031985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:29:50+05:30"} [2026-01-10 13:29:52] [DEBUG] Ignoring event: delivered [2026-01-10 13:30:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:00:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNCQTQ3QkYyRDI0OENGMzNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNCQTQ3QkYyRDI0OENGMzNEAA==", "timestamp": "1768031999", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:30:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:30:01] [INFO] Sending instructions to 917202000200 [2026-01-10 13:30:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:30:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:30:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e99a5beeba147ddbc8e2ffc82c0ccbc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:30:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:30:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNCQTQ3QkYyRDI0OENGMzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNCQTQ3QkYyRDI0OENGMzNEAA==\",\"timestamp\":\"1768031999\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:30:01+05:30"} [2026-01-10 13:30:02] [DEBUG] Ignoring event: delivered [2026-01-10 13:30:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:30:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNCQTQ3QkYyRDI0OENGMzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNCQTQ3QkYyRDI0OENGMzNEAA==\",\"timestamp\":\"1768031999\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:30:02+05:30"} [2026-01-10 13:30:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNCQTQ3QkYyRDI0OENGMzNEAA== [2026-01-10 13:30:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:00:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0QjMyRjVDRkM0MTVGRjg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0QjMyRjVDRkM0MTVGRjg4AA==", "timestamp": "1768032039", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:30:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:30:43] [INFO] Sending instructions to 917202000200 [2026-01-10 13:30:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:30:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:30:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "187226e6686b4009ad19b29a1ea510fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:30:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0QjMyRjVDRkM0MTVGRjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0QjMyRjVDRkM0MTVGRjg4AA==\",\"timestamp\":\"1768032039\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:30:47+05:30"} [2026-01-10 13:30:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0QjMyRjVDRkM0MTVGRjg4AA== [2026-01-10 13:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:30:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0QjMyRjVDRkM0MTVGRjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ0QjMyRjVDRkM0MTVGRjg4AA==\",\"timestamp\":\"1768032039\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:30:47+05:30"} [2026-01-10 13:30:48] [DEBUG] Ignoring event: delivered [2026-01-10 13:30:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:00:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMDQ1RjI2RDhDNkVEMEVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMDQ1RjI2RDhDNkVEMEVGAA==", "timestamp": "1768032049", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:30:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:30:51] [INFO] Sending instructions to 917202000200 [2026-01-10 13:30:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:30:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:30:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a6f4c9453514fe2bf70fb80203a8875", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:30:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMDQ1RjI2RDhDNkVEMEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMDQ1RjI2RDhDNkVEMEVGAA==\",\"timestamp\":\"1768032049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:30:51+05:30"} [2026-01-10 13:30:52] [DEBUG] Ignoring event: delivered [2026-01-10 13:30:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMDQ1RjI2RDhDNkVEMEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMDQ1RjI2RDhDNkVEMEVGAA==\",\"timestamp\":\"1768032049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:30:52+05:30"} [2026-01-10 13:30:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUzMDQ1RjI2RDhDNkVEMEVGAA== [2026-01-10 13:30:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:00:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFNkVCRDE0MEMxNjg2QTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFNkVCRDE0MEMxNjg2QTNFAA==", "timestamp": "1768032057", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:30:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:30:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:30:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:30:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:30:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efeccf1120364965ba54cdf57ebeed33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:31:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFNkVCRDE0MEMxNjg2QTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFNkVCRDE0MEMxNjg2QTNFAA==\",\"timestamp\":\"1768032057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:01+05:30"} [2026-01-10 13:31:02] [DEBUG] Ignoring event: delivered [2026-01-10 13:31:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFNkVCRDE0MEMxNjg2QTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFNkVCRDE0MEMxNjg2QTNFAA==\",\"timestamp\":\"1768032057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:01+05:30"} [2026-01-10 13:31:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBFNkVCRDE0MEMxNjg2QTNFAA== [2026-01-10 13:31:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:01:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQUIzQTNGOERDRERGRkU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQUIzQTNGOERDRERGRkU1AA==", "timestamp": "1768032065", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:31:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:31:07] [INFO] Sending instructions to 917202000200 [2026-01-10 13:31:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:31:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:31:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc79d6283c514cd39ea9a8d0d3628170", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:31:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQUIzQTNGOERDRERGRkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQUIzQTNGOERDRERGRkU1AA==\",\"timestamp\":\"1768032065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:10+05:30"} [2026-01-10 13:31:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwQUIzQTNGOERDRERGRkU1AA== [2026-01-10 13:31:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:01:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwRDcwQTA2RDkyMTMwMDNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwRDcwQTA2RDkyMTMwMDNDAA==", "timestamp": "1768032077", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:31:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:31:19] [INFO] Sending instructions to 917202000200 [2026-01-10 13:31:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:31:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:31:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9cb0b9753cf404e9a5d33b3e71aae40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:31:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwRDcwQTA2RDkyMTMwMDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwRDcwQTA2RDkyMTMwMDNDAA==\",\"timestamp\":\"1768032077\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:20+05:30"} [2026-01-10 13:31:20] [DEBUG] Ignoring event: delivered [2026-01-10 13:31:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwRDcwQTA2RDkyMTMwMDNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwRDcwQTA2RDkyMTMwMDNDAA==\",\"timestamp\":\"1768032077\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:19+05:30"} [2026-01-10 13:31:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QwRDcwQTA2RDkyMTMwMDNDAA== [2026-01-10 13:31:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:01:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0MTNGMjA3N0Y4MDc3OUMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0MTNGMjA3N0Y4MDc3OUMwAA==", "timestamp": "1768032090", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:31:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:31:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:31:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:31:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:31:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fec8986c2dc64adb86488c0d16dedf1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:31:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0MTNGMjA3N0Y4MDc3OUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0MTNGMjA3N0Y4MDc3OUMwAA==\",\"timestamp\":\"1768032090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:34+05:30"} [2026-01-10 13:31:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0MTNGMjA3N0Y4MDc3OUMwAA== [2026-01-10 13:31:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0MTNGMjA3N0Y4MDc3OUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0MTNGMjA3N0Y4MDc3OUMwAA==\",\"timestamp\":\"1768032090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:36+05:30"} [2026-01-10 13:31:36] [DEBUG] Ignoring event: delivered [2026-01-10 13:31:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:01:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMjFCOUNFMzUzNUE5OTE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMjFCOUNFMzUzNUE5OTE0AA==", "timestamp": "1768032098", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:31:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:31:40] [INFO] Sending instructions to 917202000200 [2026-01-10 13:31:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:31:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:31:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f432a32fc0114656bffdeef9008801ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:31:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMjFCOUNFMzUzNUE5OTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMjFCOUNFMzUzNUE5OTE0AA==\",\"timestamp\":\"1768032098\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:41+05:30"} [2026-01-10 13:31:41] [DEBUG] Ignoring event: delivered [2026-01-10 13:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMjFCOUNFMzUzNUE5OTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMjFCOUNFMzUzNUE5OTE0AA==\",\"timestamp\":\"1768032098\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:45+05:30"} [2026-01-10 13:31:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMjFCOUNFMzUzNUE5OTE0AA== [2026-01-10 13:31:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:01:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVEMTUzQzc0QTgyMEY2RDBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVEMTUzQzc0QTgyMEY2RDBGAA==", "timestamp": "1768032112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:31:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:31:54] [INFO] Sending instructions to 917202000200 [2026-01-10 13:31:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:31:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:31:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8502d5e85534fcd9ee6fd0d881bc783", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:31:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVEMTUzQzc0QTgyMEY2RDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVEMTUzQzc0QTgyMEY2RDBGAA==\",\"timestamp\":\"1768032112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:55+05:30"} [2026-01-10 13:31:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVEMTUzQzc0QTgyMEY2RDBGAA== [2026-01-10 13:31:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:31:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVEMTUzQzc0QTgyMEY2RDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVEMTUzQzc0QTgyMEY2RDBGAA==\",\"timestamp\":\"1768032112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:31:57+05:30"} [2026-01-10 13:31:57] [DEBUG] Ignoring event: delivered [2026-01-10 13:32:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:02:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEMDdFNEU0NjQ3QjkwOTkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEMDdFNEU0NjQ3QjkwOTkwAA==", "timestamp": "1768032153", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:32:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:32:35] [INFO] Sending instructions to 917202000200 [2026-01-10 13:32:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:32:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:32:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b347f24db74b4abe8cc6172cab2f5c56", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:32:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:32:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEMDdFNEU0NjQ3QjkwOTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEMDdFNEU0NjQ3QjkwOTkwAA==\",\"timestamp\":\"1768032153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:32:38+05:30"} [2026-01-10 13:32:39] [DEBUG] Ignoring event: delivered [2026-01-10 13:32:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:32:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEMDdFNEU0NjQ3QjkwOTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEMDdFNEU0NjQ3QjkwOTkwAA==\",\"timestamp\":\"1768032153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:32:40+05:30"} [2026-01-10 13:32:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlEMDdFNEU0NjQ3QjkwOTkwAA== [2026-01-10 13:32:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:02:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGNzU4Nzk4RUY3OEZFRUM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGNzU4Nzk4RUY3OEZFRUM0AA==", "timestamp": "1768032162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:32:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:32:44] [INFO] Sending instructions to 917202000200 [2026-01-10 13:32:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:32:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:32:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49efc9403b21485f84b5e16c9e0b55e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:32:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:32:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGNzU4Nzk4RUY3OEZFRUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGNzU4Nzk4RUY3OEZFRUM0AA==\",\"timestamp\":\"1768032162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:32:45+05:30"} [2026-01-10 13:32:45] [DEBUG] Ignoring event: delivered [2026-01-10 13:32:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:32:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGNzU4Nzk4RUY3OEZFRUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGNzU4Nzk4RUY3OEZFRUM0AA==\",\"timestamp\":\"1768032162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:32:46+05:30"} [2026-01-10 13:32:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVGNzU4Nzk4RUY3OEZFRUM0AA== [2026-01-10 13:32:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:02:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RjhDMUE4RkYyQzI2MTY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RjhDMUE4RkYyQzI2MTY5AA==", "timestamp": "1768032178", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:32:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:32:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:32:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:32:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:33:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "061b888ea3da48a3a9362ab689c3f5d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:33:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:32:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RjhDMUE4RkYyQzI2MTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RjhDMUE4RkYyQzI2MTY5AA==\",\"timestamp\":\"1768032178\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:33:01+05:30"} [2026-01-10 13:33:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RjhDMUE4RkYyQzI2MTY5AA== [2026-01-10 13:33:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:32:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RjhDMUE4RkYyQzI2MTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU1RjhDMUE4RkYyQzI2MTY5AA==\",\"timestamp\":\"1768032178\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:33:01+05:30"} [2026-01-10 13:33:02] [DEBUG] Ignoring event: delivered [2026-01-10 13:33:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:03:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMkVCNDkzQzY0OEUwRDM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMkVCNDkzQzY0OEUwRDM2AA==", "timestamp": "1768032186", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:33:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:33:08] [INFO] Sending instructions to 917202000200 [2026-01-10 13:33:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:33:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:33:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29a5bdb13b454560ac72b78d61584cb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:33:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:33:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMkVCNDkzQzY0OEUwRDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMkVCNDkzQzY0OEUwRDM2AA==\",\"timestamp\":\"1768032186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:33:12+05:30"} [2026-01-10 13:33:13] [DEBUG] Ignoring event: delivered [2026-01-10 13:33:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:33:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMkVCNDkzQzY0OEUwRDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMkVCNDkzQzY0OEUwRDM2AA==\",\"timestamp\":\"1768032186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:33:12+05:30"} [2026-01-10 13:33:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIyMkVCNDkzQzY0OEUwRDM2AA== [2026-01-10 13:33:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:03:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzREIxNENFMjM4MUQ3MDY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzREIxNENFMjM4MUQ3MDY5AA==", "timestamp": "1768032197", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:33:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:33:19] [INFO] Sending instructions to 917202000200 [2026-01-10 13:33:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:33:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:33:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94de73785f8f46aca40cfcffe25b247e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:33:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:33:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzREIxNENFMjM4MUQ3MDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzREIxNENFMjM4MUQ3MDY5AA==\",\"timestamp\":\"1768032197\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:33:20+05:30"} [2026-01-10 13:33:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzREIxNENFMjM4MUQ3MDY5AA== [2026-01-10 13:33:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:33:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzREIxNENFMjM4MUQ3MDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzREIxNENFMjM4MUQ3MDY5AA==\",\"timestamp\":\"1768032197\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:33:23+05:30"} [2026-01-10 13:33:23] [DEBUG] Ignoring event: delivered [2026-01-10 13:33:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:03:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzZFNENGMUJDN0I4REQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzZFNENGMUJDN0I4REQxAA==", "timestamp": "1768032206", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:33:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:33:28] [INFO] Sending instructions to 917202000200 [2026-01-10 13:33:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:33:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:33:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "995e5d368327418887eae972e697f03c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:33:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:33:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzZFNENGMUJDN0I4REQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzZFNENGMUJDN0I4REQxAA==\",\"timestamp\":\"1768032206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:33:29+05:30"} [2026-01-10 13:33:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzZFNENGMUJDN0I4REQxAA== [2026-01-10 13:33:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:33:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzZFNENGMUJDN0I4REQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFENzZFNENGMUJDN0I4REQxAA==\",\"timestamp\":\"1768032206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:33:33+05:30"} [2026-01-10 13:33:34] [DEBUG] Ignoring event: delivered [2026-01-10 13:34:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:04:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGREQyN0QyQTA1MzhBNDExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGREQyN0QyQTA1MzhBNDExAA==", "timestamp": "1768032245", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:34:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:34:06] [INFO] Sending instructions to 917202000200 [2026-01-10 13:34:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:34:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:34:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfa4816f3fa44db79158e56326073282", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:34:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGREQyN0QyQTA1MzhBNDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGREQyN0QyQTA1MzhBNDExAA==\",\"timestamp\":\"1768032245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:10+05:30"} [2026-01-10 13:34:10] [DEBUG] Ignoring event: delivered [2026-01-10 13:34:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGREQyN0QyQTA1MzhBNDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGREQyN0QyQTA1MzhBNDExAA==\",\"timestamp\":\"1768032245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:11+05:30"} [2026-01-10 13:34:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGREQyN0QyQTA1MzhBNDExAA== [2026-01-10 13:34:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:04:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1NDIyOTczQ0JGQUJFMjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1NDIyOTczQ0JGQUJFMjA5AA==", "timestamp": "1768032253", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:34:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:34:15] [INFO] Sending instructions to 917202000200 [2026-01-10 13:34:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:34:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:34:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d059dfdb1c74640bb02d6e525106c43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1NDIyOTczQ0JGQUJFMjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1NDIyOTczQ0JGQUJFMjA5AA==\",\"timestamp\":\"1768032253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:16+05:30"} [2026-01-10 13:34:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:34:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1NDIyOTczQ0JGQUJFMjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1NDIyOTczQ0JGQUJFMjA5AA==\",\"timestamp\":\"1768032253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:21+05:30"} [2026-01-10 13:34:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI1NDIyOTczQ0JGQUJFMjA5AA== [2026-01-10 13:34:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:04:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyODY3MUY3RDhFRUI0ODUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyODY3MUY3RDhFRUI0ODUwAA==", "timestamp": "1768032262", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:34:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:34:24] [INFO] Sending instructions to 917202000200 [2026-01-10 13:34:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:34:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:34:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3dee8f412beb4e69bc61996cf17f58a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:34:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyODY3MUY3RDhFRUI0ODUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyODY3MUY3RDhFRUI0ODUwAA==\",\"timestamp\":\"1768032262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:25+05:30"} [2026-01-10 13:34:26] [DEBUG] Ignoring event: delivered [2026-01-10 13:34:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyODY3MUY3RDhFRUI0ODUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyODY3MUY3RDhFRUI0ODUwAA==\",\"timestamp\":\"1768032262\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:26+05:30"} [2026-01-10 13:34:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyODY3MUY3RDhFRUI0ODUwAA== [2026-01-10 13:34:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:04:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3QzQ5MUEzMzkwRkQxNzQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3QzQ5MUEzMzkwRkQxNzQzAA==", "timestamp": "1768032270", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:34:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:34:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:34:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:34:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:34:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8877d4dc77ca4c85b5ee81bd31e1b2ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:34:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3QzQ5MUEzMzkwRkQxNzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3QzQ5MUEzMzkwRkQxNzQzAA==\",\"timestamp\":\"1768032270\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:32+05:30"} [2026-01-10 13:34:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3QzQ5MUEzMzkwRkQxNzQzAA== [2026-01-10 13:34:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3QzQ5MUEzMzkwRkQxNzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI3QzQ5MUEzMzkwRkQxNzQzAA==\",\"timestamp\":\"1768032270\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:34+05:30"} [2026-01-10 13:34:35] [DEBUG] Ignoring event: delivered [2026-01-10 13:34:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:04:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJCN0VBMjZENDEwMjIwNEY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJCN0VBMjZENDEwMjIwNEY1AA==", "timestamp": "1768032279", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:34:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:34:40] [INFO] Sending instructions to 917202000200 [2026-01-10 13:34:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:34:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:34:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d09cfd580bd14542935564890e7429c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:34:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJCN0VBMjZENDEwMjIwNEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJCN0VBMjZENDEwMjIwNEY1AA==\",\"timestamp\":\"1768032279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:40+05:30"} [2026-01-10 13:34:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJCN0VBMjZENDEwMjIwNEY1AA== [2026-01-10 13:34:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:34:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJCN0VBMjZENDEwMjIwNEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJCN0VBMjZENDEwMjIwNEY1AA==\",\"timestamp\":\"1768032279\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:34:41+05:30"} [2026-01-10 13:34:41] [DEBUG] Ignoring event: delivered [2026-01-10 13:35:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:05:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFQzhBQTU1MjA2RDY0MzlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFQzhBQTU1MjA2RDY0MzlCAA==", "timestamp": "1768032317", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:35:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:35:19] [INFO] Sending instructions to 917202000200 [2026-01-10 13:35:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:35:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:35:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "480bf184f49d49a697d852ed61bb2dc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:35:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:35:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFQzhBQTU1MjA2RDY0MzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFQzhBQTU1MjA2RDY0MzlCAA==\",\"timestamp\":\"1768032317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:35:19+05:30"} [2026-01-10 13:35:20] [DEBUG] Ignoring event: delivered [2026-01-10 13:35:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:35:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFQzhBQTU1MjA2RDY0MzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFQzhBQTU1MjA2RDY0MzlCAA==\",\"timestamp\":\"1768032317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:35:20+05:30"} [2026-01-10 13:35:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBFQzhBQTU1MjA2RDY0MzlCAA== [2026-01-10 13:35:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:05:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3RTQxRjQyQkI5RjRBOTI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3RTQxRjQyQkI5RjRBOTI0AA==", "timestamp": "1768032326", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:35:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:35:28] [INFO] Sending instructions to 917202000200 [2026-01-10 13:35:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:35:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:35:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6df46260b47e43a6926a3d869369c5fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:35:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:35:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3RTQxRjQyQkI5RjRBOTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3RTQxRjQyQkI5RjRBOTI0AA==\",\"timestamp\":\"1768032326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:35:29+05:30"} [2026-01-10 13:35:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3RTQxRjQyQkI5RjRBOTI0AA== [2026-01-10 13:35:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:35:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3RTQxRjQyQkI5RjRBOTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3RTQxRjQyQkI5RjRBOTI0AA==\",\"timestamp\":\"1768032326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:35:29+05:30"} [2026-01-10 13:35:29] [DEBUG] Ignoring event: delivered [2026-01-10 13:35:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:05:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1N0M5NjcyQTBDRURERTNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1N0M5NjcyQTBDRURERTNEAA==", "timestamp": "1768032334", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:35:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:35:36] [INFO] Sending instructions to 917202000200 [2026-01-10 13:35:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:35:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:35:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05a6a070541242928d4c8fd84e1dde46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:35:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1N0M5NjcyQTBDRURERTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1N0M5NjcyQTBDRURERTNEAA==\",\"timestamp\":\"1768032334\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:35:37+05:30"} [2026-01-10 13:35:38] [DEBUG] Ignoring event: delivered [2026-01-10 13:35:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1N0M5NjcyQTBDRURERTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1N0M5NjcyQTBDRURERTNEAA==\",\"timestamp\":\"1768032334\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:35:40+05:30"} [2026-01-10 13:35:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1N0M5NjcyQTBDRURERTNEAA== [2026-01-10 13:35:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:05:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM1NkZEQjkwOUNENDU4NzgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM1NkZEQjkwOUNENDU4NzgxAA==", "timestamp": "1768032343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:35:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:35:45] [INFO] Sending instructions to 917202000200 [2026-01-10 13:35:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:35:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:35:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82c4139840d3462ba4ef009a30774455", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:35:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:35:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM1NkZEQjkwOUNENDU4NzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM1NkZEQjkwOUNENDU4NzgxAA==\",\"timestamp\":\"1768032343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:35:45+05:30"} [2026-01-10 13:35:47] [DEBUG] Ignoring event: delivered [2026-01-10 13:35:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:35:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM1NkZEQjkwOUNENDU4NzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM1NkZEQjkwOUNENDU4NzgxAA==\",\"timestamp\":\"1768032343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:35:45+05:30"} [2026-01-10 13:35:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM1NkZEQjkwOUNENDU4NzgxAA== [2026-01-10 13:36:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:06:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBODRDQjIzMDM3QTQzN0NFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBODRDQjIzMDM3QTQzN0NFAA==", "timestamp": "1768032383", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:36:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:36:24] [INFO] Sending instructions to 917202000200 [2026-01-10 13:36:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:36:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:36:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0963b5c3cf94f259f5817b039c8a261", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:36:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:36:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBODRDQjIzMDM3QTQzN0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBODRDQjIzMDM3QTQzN0NFAA==\",\"timestamp\":\"1768032383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:36:25+05:30"} [2026-01-10 13:36:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBODRDQjIzMDM3QTQzN0NFAA== [2026-01-10 13:36:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:36:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBODRDQjIzMDM3QTQzN0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RBODRDQjIzMDM3QTQzN0NFAA==\",\"timestamp\":\"1768032383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:36:25+05:30"} [2026-01-10 13:36:26] [DEBUG] Ignoring event: delivered [2026-01-10 13:36:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:06:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERDE1NzM3OENEQ0QyNDIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERDE1NzM3OENEQ0QyNDIzAA==", "timestamp": "1768032390", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:36:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:36:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:36:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:36:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:36:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26688fb639454bee8d015668867fad57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:36:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERDE1NzM3OENEQ0QyNDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERDE1NzM3OENEQ0QyNDIzAA==\",\"timestamp\":\"1768032390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:36:32+05:30"} [2026-01-10 13:36:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERDE1NzM3OENEQ0QyNDIzAA== [2026-01-10 13:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERDE1NzM3OENEQ0QyNDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFERDE1NzM3OENEQ0QyNDIzAA==\",\"timestamp\":\"1768032390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:36:32+05:30"} [2026-01-10 13:36:33] [DEBUG] Ignoring event: delivered [2026-01-10 13:36:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:06:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzQzlEQTk1NzAxODM1Q0QzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzQzlEQTk1NzAxODM1Q0QzAA==", "timestamp": "1768032396", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:36:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:36:38] [INFO] Sending instructions to 917202000200 [2026-01-10 13:36:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:36:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:36:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b9149b62d4541078d8c99646bcd7965", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzQzlEQTk1NzAxODM1Q0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzQzlEQTk1NzAxODM1Q0QzAA==\",\"timestamp\":\"1768032396\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:36:38+05:30"} [2026-01-10 13:36:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzQzlEQTk1NzAxODM1Q0QzAA== [2026-01-10 13:36:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzQzlEQTk1NzAxODM1Q0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEzQzlEQTk1NzAxODM1Q0QzAA==\",\"timestamp\":\"1768032396\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:36:38+05:30"} [2026-01-10 13:36:39] [DEBUG] Ignoring event: delivered [2026-01-10 13:36:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:06:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBMTZDRjcxREZFMDAyMzUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBMTZDRjcxREZFMDAyMzUwAA==", "timestamp": "1768032401", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:36:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:36:43] [INFO] Sending instructions to 917202000200 [2026-01-10 13:36:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:36:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:36:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2bbf54923cff4dcaa815eb0e3547608a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:36:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:36:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBMTZDRjcxREZFMDAyMzUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBMTZDRjcxREZFMDAyMzUwAA==\",\"timestamp\":\"1768032401\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:36:47+05:30"} [2026-01-10 13:36:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBMTZDRjcxREZFMDAyMzUwAA== [2026-01-10 13:36:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:36:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBMTZDRjcxREZFMDAyMzUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBMTZDRjcxREZFMDAyMzUwAA==\",\"timestamp\":\"1768032401\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:36:48+05:30"} [2026-01-10 13:36:48] [DEBUG] Ignoring event: delivered [2026-01-10 13:37:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:07:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMUI0NzYxQ0VGRTE5MzREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMUI0NzYxQ0VGRTE5MzREAA==", "timestamp": "1768032437", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:37:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:37:19] [INFO] Sending instructions to 917202000200 [2026-01-10 13:37:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:37:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:37:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "003fd3d2523443c8b29e7f1bbaea2bb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:37:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:07:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTBBQjMzRUZGQkRGNkNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTBBQjMzRUZGQkRGNkNFAA==", "timestamp": "1768032442", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:37:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:37:24] [INFO] Sending instructions to 917202000200 [2026-01-10 13:37:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:37:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:37:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f13bbcc42ad4ee2bf91c3a4f6910429", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:37:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMUI0NzYxQ0VGRTE5MzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMUI0NzYxQ0VGRTE5MzREAA==\",\"timestamp\":\"1768032437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:37:25+05:30"} [2026-01-10 13:37:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMUI0NzYxQ0VGRTE5MzREAA== [2026-01-10 13:37:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:37:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMUI0NzYxQ0VGRTE5MzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0QwMUI0NzYxQ0VGRTE5MzREAA==\",\"timestamp\":\"1768032437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:37:25+05:30"} [2026-01-10 13:37:26] [DEBUG] Ignoring event: delivered [2026-01-10 13:37:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:07:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxMEM2RkIwQUEwNkY5RTBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxMEM2RkIwQUEwNkY5RTBFAA==", "timestamp": "1768032447", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:37:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:37:29] [INFO] Sending instructions to 917202000200 [2026-01-10 13:37:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:37:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:37:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "863f111686384526beca7203726afd37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:37:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxMEM2RkIwQUEwNkY5RTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxMEM2RkIwQUEwNkY5RTBFAA==\",\"timestamp\":\"1768032447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:37:32+05:30"} [2026-01-10 13:37:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxMEM2RkIwQUEwNkY5RTBFAA== [2026-01-10 13:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:37:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTBBQjMzRUZGQkRGNkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTBBQjMzRUZGQkRGNkNFAA==\",\"timestamp\":\"1768032442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:37:32+05:30"} [2026-01-10 13:37:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTBBQjMzRUZGQkRGNkNFAA== [2026-01-10 13:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:37:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxMEM2RkIwQUEwNkY5RTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQxMEM2RkIwQUEwNkY5RTBFAA==\",\"timestamp\":\"1768032447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:37:32+05:30"} [2026-01-10 13:37:33] [DEBUG] Ignoring event: delivered [2026-01-10 13:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:37:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTBBQjMzRUZGQkRGNkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ0MTBBQjMzRUZGQkRGNkNFAA==\",\"timestamp\":\"1768032442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:37:32+05:30"} [2026-01-10 13:37:33] [DEBUG] Ignoring event: delivered [2026-01-10 13:37:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:07:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RkEyQTc5ODY0N0Y0QUE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RkEyQTc5ODY0N0Y0QUE3AA==", "timestamp": "1768032452", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:37:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:37:34] [INFO] Sending instructions to 917202000200 [2026-01-10 13:37:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:37:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:37:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf942ceebdc444ff96bcabc54f0eadf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:37:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:37:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RkEyQTc5ODY0N0Y0QUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RkEyQTc5ODY0N0Y0QUE3AA==\",\"timestamp\":\"1768032452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:37:40+05:30"} [2026-01-10 13:37:40] [DEBUG] Ignoring event: delivered [2026-01-10 13:37:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:37:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RkEyQTc5ODY0N0Y0QUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RkEyQTc5ODY0N0Y0QUE3AA==\",\"timestamp\":\"1768032452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:37:40+05:30"} [2026-01-10 13:37:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg4RkEyQTc5ODY0N0Y0QUE3AA== [2026-01-10 13:38:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:08:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2QUFBMDlDMDVCMjkxRUIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2QUFBMDlDMDVCMjkxRUIzAA==", "timestamp": "1768032488", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:38:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:38:09] [INFO] Sending instructions to 917202000200 [2026-01-10 13:38:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:38:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:38:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3599f7db592e4a6593ca5856686ff9c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:38:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:38:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2QUFBMDlDMDVCMjkxRUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2QUFBMDlDMDVCMjkxRUIzAA==\",\"timestamp\":\"1768032488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:38:11+05:30"} [2026-01-10 13:38:11] [DEBUG] Ignoring event: delivered [2026-01-10 13:38:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:38:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2QUFBMDlDMDVCMjkxRUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2QUFBMDlDMDVCMjkxRUIzAA==\",\"timestamp\":\"1768032488\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:38:11+05:30"} [2026-01-10 13:38:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2QUFBMDlDMDVCMjkxRUIzAA== [2026-01-10 13:38:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:08:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwOTg4MjVGN0I3OUEyNDMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwOTg4MjVGN0I3OUEyNDMyAA==", "timestamp": "1768032493", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:38:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:38:14] [INFO] Sending instructions to 917202000200 [2026-01-10 13:38:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:38:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:38:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9ae81d366bd49b78bc45a34ce504594", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwOTg4MjVGN0I3OUEyNDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwOTg4MjVGN0I3OUEyNDMyAA==\",\"timestamp\":\"1768032493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:38:18+05:30"} [2026-01-10 13:38:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwOTg4MjVGN0I3OUEyNDMyAA== [2026-01-10 13:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:38:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwOTg4MjVGN0I3OUEyNDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREMwOTg4MjVGN0I3OUEyNDMyAA==\",\"timestamp\":\"1768032493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:38:19+05:30"} [2026-01-10 13:38:19] [DEBUG] Ignoring event: delivered [2026-01-10 13:38:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:08:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDI2NDZBNzMxNDFDRDQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDI2NDZBNzMxNDFDRDQyAA==", "timestamp": "1768032498", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:38:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:38:20] [INFO] Sending instructions to 917202000200 [2026-01-10 13:38:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:38:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:38:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fd2dce57ce946929cdad9700b5f9730", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:38:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDI2NDZBNzMxNDFDRDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDI2NDZBNzMxNDFDRDQyAA==\",\"timestamp\":\"1768032498\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:38:23+05:30"} [2026-01-10 13:38:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1NDI2NDZBNzMxNDFDRDQyAA== [2026-01-10 13:38:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:08:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MjZDMTFCNzdCNDUyQzFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MjZDMTFCNzdCNDUyQzFEAA==", "timestamp": "1768032535", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:38:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:38:56] [INFO] Sending instructions to 917202000200 [2026-01-10 13:38:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:38:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:38:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MjZDMTFCNzdCNDUyQzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MjZDMTFCNzdCNDUyQzFEAA==\",\"timestamp\":\"1768032535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:38:56+05:30"} [2026-01-10 13:38:57] [DEBUG] Ignoring event: delivered [2026-01-10 13:38:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f83b1538b2349c3974f038cbb954160", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:39:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:09:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMjQ0OEUwQzhBN0ZFQ0MxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMjQ0OEUwQzhBN0ZFQ0MxAA==", "timestamp": "1768032540", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:39:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:39:02] [INFO] Sending instructions to 917202000200 [2026-01-10 13:39:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:39:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:39:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MjZDMTFCNzdCNDUyQzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MjZDMTFCNzdCNDUyQzFEAA==\",\"timestamp\":\"1768032535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:02+05:30"} [2026-01-10 13:39:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3MjZDMTFCNzdCNDUyQzFEAA== [2026-01-10 13:39:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc44f2c084914c43988ecc46dbb09949", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:39:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMjQ0OEUwQzhBN0ZFQ0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMjQ0OEUwQzhBN0ZFQ0MxAA==\",\"timestamp\":\"1768032540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:05+05:30"} [2026-01-10 13:39:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMjQ0OEUwQzhBN0ZFQ0MxAA== [2026-01-10 13:39:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:09:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNkFDMTU0MTlBNEE4ODk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNkFDMTU0MTlBNEE4ODk5AA==", "timestamp": "1768032545", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:39:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:39:07] [INFO] Sending instructions to 917202000200 [2026-01-10 13:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b95dc5e05fd4f89a6d8cc6edcab8cf0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:39:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMjQ0OEUwQzhBN0ZFQ0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAxMjQ0OEUwQzhBN0ZFQ0MxAA==\",\"timestamp\":\"1768032540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:08+05:30"} [2026-01-10 13:39:09] [DEBUG] Ignoring event: delivered [2026-01-10 13:39:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNkFDMTU0MTlBNEE4ODk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNkFDMTU0MTlBNEE4ODk5AA==\",\"timestamp\":\"1768032545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:12+05:30"} [2026-01-10 13:39:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNkFDMTU0MTlBNEE4ODk5AA== [2026-01-10 13:39:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNkFDMTU0MTlBNEE4ODk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEzNkFDMTU0MTlBNEE4ODk5AA==\",\"timestamp\":\"1768032545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:16+05:30"} [2026-01-10 13:39:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:39:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:09:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MzM2NEREN0YwMjAzODQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MzM2NEREN0YwMjAzODQ1AA==", "timestamp": "1768032581", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:39:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:39:43] [INFO] Sending instructions to 917202000200 [2026-01-10 13:39:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:39:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:39:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fcc16d81cb64a66b275d572dfcba699", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:39:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:09:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGNjJBRkY4NjVDRUUyRTcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGNjJBRkY4NjVDRUUyRTcwAA==", "timestamp": "1768032586", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:39:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:39:48] [INFO] Sending instructions to 917202000200 [2026-01-10 13:39:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:39:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:39:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c146e4c5b603417980bc6d29090057b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:39:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MzM2NEREN0YwMjAzODQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MzM2NEREN0YwMjAzODQ1AA==\",\"timestamp\":\"1768032581\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:48+05:30"} [2026-01-10 13:39:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MzM2NEREN0YwMjAzODQ1AA== [2026-01-10 13:39:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGNjJBRkY4NjVDRUUyRTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGNjJBRkY4NjVDRUUyRTcwAA==\",\"timestamp\":\"1768032586\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:52+05:30"} [2026-01-10 13:39:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGNjJBRkY4NjVDRUUyRTcwAA== [2026-01-10 13:39:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:09:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5MTU4RDRBRTM0QzBGOEUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5MTU4RDRBRTM0QzBGOEUzAA==", "timestamp": "1768032591", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:39:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:39:53] [INFO] Sending instructions to 917202000200 [2026-01-10 13:39:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:39:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:39:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6a8cc5948d64e73b4c03db8db543222", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:39:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGNjJBRkY4NjVDRUUyRTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVGNjJBRkY4NjVDRUUyRTcwAA==\",\"timestamp\":\"1768032586\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:53+05:30"} [2026-01-10 13:39:55] [DEBUG] Ignoring event: delivered [2026-01-10 13:39:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MzM2NEREN0YwMjAzODQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MzM2NEREN0YwMjAzODQ1AA==\",\"timestamp\":\"1768032581\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:55+05:30"} [2026-01-10 13:39:56] [DEBUG] Ignoring event: delivered [2026-01-10 13:39:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5MTU4RDRBRTM0QzBGOEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5MTU4RDRBRTM0QzBGOEUzAA==\",\"timestamp\":\"1768032591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:39:55+05:30"} [2026-01-10 13:39:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5MTU4RDRBRTM0QzBGOEUzAA== [2026-01-10 13:39:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:09:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBNzlENkZCRDkzQTY5OUVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBNzlENkZCRDkzQTY5OUVGAA==", "timestamp": "1768032596", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:39:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:39:58] [INFO] Sending instructions to 917202000200 [2026-01-10 13:39:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:39:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:39:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef00e70de1a54968bd8064411dc234ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:40:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5MTU4RDRBRTM0QzBGOEUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEI5MTU4RDRBRTM0QzBGOEUzAA==\",\"timestamp\":\"1768032591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:02+05:30"} [2026-01-10 13:40:03] [DEBUG] Ignoring event: delivered [2026-01-10 13:40:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBNzlENkZCRDkzQTY5OUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBNzlENkZCRDkzQTY5OUVGAA==\",\"timestamp\":\"1768032596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:09+05:30"} [2026-01-10 13:40:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBNzlENkZCRDkzQTY5OUVGAA== [2026-01-10 13:40:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:39:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBNzlENkZCRDkzQTY5OUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVBNzlENkZCRDkzQTY5OUVGAA==\",\"timestamp\":\"1768032596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:09+05:30"} [2026-01-10 13:40:10] [DEBUG] Ignoring event: delivered [2026-01-10 13:40:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:10:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlFQTg1NkY3MENCMTYzNjYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlFQTg1NkY3MENCMTYzNjYwAA==", "timestamp": "1768032632", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:40:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:40:33] [INFO] Sending instructions to 917202000200 [2026-01-10 13:40:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:40:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:40:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "009a1355ee544a9e89e966cddae3ae16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:40:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:10:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM2N0Y1MzFGNDJERkU0Rjc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM2N0Y1MzFGNDJERkU0Rjc3AA==", "timestamp": "1768032637", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:40:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:40:39] [INFO] Sending instructions to 917202000200 [2026-01-10 13:40:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:40:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:40:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4b4a0160b074887a3c6200c99d8aca3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:40:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:40:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlFQTg1NkY3MENCMTYzNjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlFQTg1NkY3MENCMTYzNjYwAA==\",\"timestamp\":\"1768032632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:39+05:30"} [2026-01-10 13:40:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlFQTg1NkY3MENCMTYzNjYwAA== [2026-01-10 13:40:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:40:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlFQTg1NkY3MENCMTYzNjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlFQTg1NkY3MENCMTYzNjYwAA==\",\"timestamp\":\"1768032632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:40+05:30"} [2026-01-10 13:40:40] [DEBUG] Ignoring event: delivered [2026-01-10 13:40:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:10:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVGOUZGRDBFOTYzNzgzQ0IwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVGOUZGRDBFOTYzNzgzQ0IwAA==", "timestamp": "1768032642", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:40:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:40:45] [INFO] Sending instructions to 917202000200 [2026-01-10 13:40:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:40:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:40:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:40:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM2N0Y1MzFGNDJERkU0Rjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM2N0Y1MzFGNDJERkU0Rjc3AA==\",\"timestamp\":\"1768032637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:44+05:30"} [2026-01-10 13:40:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM2N0Y1MzFGNDJERkU0Rjc3AA== [2026-01-10 13:40:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c19cbe97c0d48faa422b5a2c450815e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:40:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVGOUZGRDBFOTYzNzgzQ0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVGOUZGRDBFOTYzNzgzQ0IwAA==\",\"timestamp\":\"1768032642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:47+05:30"} [2026-01-10 13:40:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVGOUZGRDBFOTYzNzgzQ0IwAA== [2026-01-10 13:40:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:40:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM2N0Y1MzFGNDJERkU0Rjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM2N0Y1MzFGNDJERkU0Rjc3AA==\",\"timestamp\":\"1768032637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:47+05:30"} [2026-01-10 13:40:48] [DEBUG] Ignoring event: delivered [2026-01-10 13:40:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVGOUZGRDBFOTYzNzgzQ0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVGOUZGRDBFOTYzNzgzQ0IwAA==\",\"timestamp\":\"1768032642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:40:56+05:30"} [2026-01-10 13:40:57] [DEBUG] Ignoring event: delivered [2026-01-10 13:41:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:11:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5Q0YyQUQ2RDUwMjJGNDk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5Q0YyQUQ2RDUwMjJGNDk0AA==", "timestamp": "1768032681", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:41:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:41:22] [INFO] Sending instructions to 917202000200 [2026-01-10 13:41:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:41:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:41:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87bf7109533143108c5b472e840506df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:41:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:11:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDN0FBODA3NEY0RjY1MjE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDN0FBODA3NEY0RjY1MjE3AA==", "timestamp": "1768032686", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:41:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:41:27] [INFO] Sending instructions to 917202000200 [2026-01-10 13:41:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:41:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:41:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c174d3a235624e67ac34c9d92d3e6f6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:41:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDN0FBODA3NEY0RjY1MjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDN0FBODA3NEY0RjY1MjE3AA==\",\"timestamp\":\"1768032686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:41:29+05:30"} [2026-01-10 13:41:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDN0FBODA3NEY0RjY1MjE3AA== [2026-01-10 13:41:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:41:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5Q0YyQUQ2RDUwMjJGNDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5Q0YyQUQ2RDUwMjJGNDk0AA==\",\"timestamp\":\"1768032681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:41:29+05:30"} [2026-01-10 13:41:30] [DEBUG] Ignoring event: delivered [2026-01-10 13:41:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:41:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5Q0YyQUQ2RDUwMjJGNDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5Q0YyQUQ2RDUwMjJGNDk0AA==\",\"timestamp\":\"1768032681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:41:31+05:30"} [2026-01-10 13:41:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc5Q0YyQUQ2RDUwMjJGNDk0AA== [2026-01-10 13:41:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDN0FBODA3NEY0RjY1MjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRDN0FBODA3NEY0RjY1MjE3AA==\",\"timestamp\":\"1768032686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:41:31+05:30"} [2026-01-10 13:41:32] [DEBUG] Ignoring event: delivered [2026-01-10 13:41:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:11:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1NDk3M0RENEU5RUI5MUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1NDk3M0RENEU5RUI5MUNFAA==", "timestamp": "1768032691", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:41:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:41:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:41:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:41:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:41:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05e271e979184ea9ba85ebde335d99c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:41:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1NDk3M0RENEU5RUI5MUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1NDk3M0RENEU5RUI5MUNFAA==\",\"timestamp\":\"1768032691\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:41:38+05:30"} [2026-01-10 13:41:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1NDk3M0RENEU5RUI5MUNFAA== [2026-01-10 13:41:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1NDk3M0RENEU5RUI5MUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1NDk3M0RENEU5RUI5MUNFAA==\",\"timestamp\":\"1768032691\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:41:38+05:30"} [2026-01-10 13:41:39] [DEBUG] Ignoring event: delivered [2026-01-10 13:42:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:12:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDYwODVBMzVDOTgyQThDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDYwODVBMzVDOTgyQThDAA==", "timestamp": "1768032727", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:42:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:42:09] [INFO] Sending instructions to 917202000200 [2026-01-10 13:42:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:42:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:42:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01e5ef2214f14cc9b9334d01ae7913de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:42:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:12:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjM2NzREOEJFNUM5Rjk4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjM2NzREOEJFNUM5Rjk4AA==", "timestamp": "1768032732", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:42:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:42:14] [INFO] Sending instructions to 917202000200 [2026-01-10 13:42:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:42:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:42:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "398b7c0f74d740f99eb92b306c7bb45b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:42:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:42:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDYwODVBMzVDOTgyQThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDYwODVBMzVDOTgyQThDAA==\",\"timestamp\":\"1768032727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:42:17+05:30"} [2026-01-10 13:42:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:42:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:42:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDYwODVBMzVDOTgyQThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDYwODVBMzVDOTgyQThDAA==\",\"timestamp\":\"1768032727\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:42:17+05:30"} [2026-01-10 13:42:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDYwODVBMzVDOTgyQThDAA== [2026-01-10 13:42:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:42:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjM2NzREOEJFNUM5Rjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjM2NzREOEJFNUM5Rjk4AA==\",\"timestamp\":\"1768032732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:42:17+05:30"} [2026-01-10 13:42:18] [DEBUG] Ignoring event: delivered [2026-01-10 13:42:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:42:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjM2NzREOEJFNUM5Rjk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjM2NzREOEJFNUM5Rjk4AA==\",\"timestamp\":\"1768032732\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:42:17+05:30"} [2026-01-10 13:42:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjM2NzREOEJFNUM5Rjk4AA== [2026-01-10 13:42:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:12:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQ0E3QzA1MTA0QUFFREIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQ0E3QzA1MTA0QUFFREIzAA==", "timestamp": "1768032737", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:42:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:42:21] [INFO] Sending instructions to 917202000200 [2026-01-10 13:42:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:42:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:42:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd223444e2064f59bf529f62bc9ccab6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:42:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:42:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQ0E3QzA1MTA0QUFFREIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQ0E3QzA1MTA0QUFFREIzAA==\",\"timestamp\":\"1768032737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:42:24+05:30"} [2026-01-10 13:42:25] [DEBUG] Ignoring event: delivered [2026-01-10 13:42:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:42:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQ0E3QzA1MTA0QUFFREIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQ0E3QzA1MTA0QUFFREIzAA==\",\"timestamp\":\"1768032737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:42:24+05:30"} [2026-01-10 13:42:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBQ0E3QzA1MTA0QUFFREIzAA== [2026-01-10 13:42:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:12:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRTczQzBCMUZEOTYwQUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRTczQzBCMUZEOTYwQUIwAA==", "timestamp": "1768032744", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:42:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:42:26] [INFO] Sending instructions to 917202000200 [2026-01-10 13:42:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:42:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:42:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49c21edcc4334ace90d147c77f68231c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:42:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRTczQzBCMUZEOTYwQUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRTczQzBCMUZEOTYwQUIwAA==\",\"timestamp\":\"1768032744\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:42:39+05:30"} [2026-01-10 13:42:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRTczQzBCMUZEOTYwQUIwAA== [2026-01-10 13:42:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRTczQzBCMUZEOTYwQUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMyRTczQzBCMUZEOTYwQUIwAA==\",\"timestamp\":\"1768032744\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:42:39+05:30"} [2026-01-10 13:42:40] [DEBUG] Ignoring event: delivered [2026-01-10 13:43:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:13:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1OEQ0QUQ0NUI0RjlCNUJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1OEQ0QUQ0NUI0RjlCNUJDAA==", "timestamp": "1768032780", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:43:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:43:02] [INFO] Sending instructions to 917202000200 [2026-01-10 13:43:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:43:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:43:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83e4dce1a20145dab06ca43eb3292b9e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:43:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:13:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQ0U3MjI3OTBFNTVCRjNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQ0U3MjI3OTBFNTVCRjNBAA==", "timestamp": "1768032785", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:43:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:43:07] [INFO] Sending instructions to 917202000200 [2026-01-10 13:43:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:43:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:43:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3f9ebad83f04c86818774be31bcaa6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:43:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQ0U3MjI3OTBFNTVCRjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQ0U3MjI3OTBFNTVCRjNBAA==\",\"timestamp\":\"1768032785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:09+05:30"} [2026-01-10 13:43:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQ0U3MjI3OTBFNTVCRjNBAA== [2026-01-10 13:43:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQ0U3MjI3OTBFNTVCRjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QyQ0U3MjI3OTBFNTVCRjNBAA==\",\"timestamp\":\"1768032785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:09+05:30"} [2026-01-10 13:43:10] [DEBUG] Ignoring event: delivered [2026-01-10 13:43:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1OEQ0QUQ0NUI0RjlCNUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1OEQ0QUQ0NUI0RjlCNUJDAA==\",\"timestamp\":\"1768032780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:09+05:30"} [2026-01-10 13:43:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1OEQ0QUQ0NUI0RjlCNUJDAA== [2026-01-10 13:43:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:13:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0NDNENEQ0MzJERTBDMzMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0NDNENEQ0MzJERTBDMzMyAA==", "timestamp": "1768032790", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:43:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:43:12] [INFO] Sending instructions to 917202000200 [2026-01-10 13:43:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:43:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:43:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c6ffbcb56b3407ea262dd3a2dd21ebd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:43:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0NDNENEQ0MzJERTBDMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0NDNENEQ0MzJERTBDMzMyAA==\",\"timestamp\":\"1768032790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:16+05:30"} [2026-01-10 13:43:16] [DEBUG] Ignoring event: delivered [2026-01-10 13:43:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0NDNENEQ0MzJERTBDMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0NDNENEQ0MzJERTBDMzMyAA==\",\"timestamp\":\"1768032790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:15+05:30"} [2026-01-10 13:43:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0NDNENEQ0MzJERTBDMzMyAA== [2026-01-10 13:43:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1OEQ0QUQ0NUI0RjlCNUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1OEQ0QUQ0NUI0RjlCNUJDAA==\",\"timestamp\":\"1768032780\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:16+05:30"} [2026-01-10 13:43:17] [DEBUG] Ignoring event: delivered [2026-01-10 13:43:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:13:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDAwNjBFM0I1RjRFMTAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDAwNjBFM0I1RjRFMTAxAA==", "timestamp": "1768032796", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:43:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:43:18] [INFO] Sending instructions to 917202000200 [2026-01-10 13:43:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:43:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:43:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4741b43e7a804c3e87512bd78b3ae068", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:43:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:13:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRTdBM0U0OTU5RDBFOUU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRTdBM0U0OTU5RDBFOUU0AA==", "timestamp": "1768032801", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:43:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:43:23] [INFO] Sending instructions to 917202000200 [2026-01-10 13:43:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:43:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:43:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDAwNjBFM0I1RjRFMTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDAwNjBFM0I1RjRFMTAxAA==\",\"timestamp\":\"1768032796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:23+05:30"} [2026-01-10 13:43:23] [DEBUG] Ignoring event: delivered [2026-01-10 13:43:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b9986e9953348b19f194ddb20e61b5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:43:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:13:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENkQ2NDM0NkI0ODZGMzRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENkQ2NDM0NkI0ODZGMzRGAA==", "timestamp": "1768032807", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:43:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:43:28] [INFO] Sending instructions to 917202000200 [2026-01-10 13:43:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:43:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:43:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "356dc09f0a794106bfd386a17a190131", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:43:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDAwNjBFM0I1RjRFMTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDAwNjBFM0I1RjRFMTAxAA==\",\"timestamp\":\"1768032796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:30+05:30"} [2026-01-10 13:43:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDAwNjBFM0I1RjRFMTAxAA== [2026-01-10 13:43:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENkQ2NDM0NkI0ODZGMzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENkQ2NDM0NkI0ODZGMzRGAA==\",\"timestamp\":\"1768032807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:30+05:30"} [2026-01-10 13:43:31] [DEBUG] Ignoring event: delivered [2026-01-10 13:43:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRTdBM0U0OTU5RDBFOUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRTdBM0U0OTU5RDBFOUU0AA==\",\"timestamp\":\"1768032801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:37+05:30"} [2026-01-10 13:43:38] [DEBUG] Ignoring event: delivered [2026-01-10 13:43:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRTdBM0U0OTU5RDBFOUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRTdBM0U0OTU5RDBFOUU0AA==\",\"timestamp\":\"1768032801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:37+05:30"} [2026-01-10 13:43:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEwRTdBM0U0OTU5RDBFOUU0AA== [2026-01-10 13:43:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:43:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENkQ2NDM0NkI0ODZGMzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENkQ2NDM0NkI0ODZGMzRGAA==\",\"timestamp\":\"1768032807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:43:37+05:30"} [2026-01-10 13:43:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdENkQ2NDM0NkI0ODZGMzRGAA== [2026-01-10 13:44:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:14:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYxQTI2RjM3Q0U1NkJCQThCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYxQTI2RjM3Q0U1NkJCQThCAA==", "timestamp": "1768032842", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:44:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:44:04] [INFO] Sending instructions to 917202000200 [2026-01-10 13:44:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:44:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:44:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94b9f7f9713840729dcde53a7c2ce4f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:44:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:14:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCOENGQkNCQkFENTAwM0Q3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCOENGQkNCQkFENTAwM0Q3AA==", "timestamp": "1768032847", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:44:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:44:09] [INFO] Sending instructions to 917202000200 [2026-01-10 13:44:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:44:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:44:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbde19e034f14700bfd3a828546c59ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:44:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCOENGQkNCQkFENTAwM0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYxQTI2RjM3Q0U1NkJCQThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYxQTI2RjM3Q0U1NkJCQThCAA==\",\"timestamp\":\"1768032842\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:44:13+05:30"} [2026-01-10 13:44:14] [DEBUG] Ignoring event: delivered [2026-01-10 13:44:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYxQTI2RjM3Q0U1NkJCQThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYxQTI2RjM3Q0U1NkJCQThCAA==\",\"timestamp\":\"1768032842\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:44:14+05:30"} [2026-01-10 13:44:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYxQTI2RjM3Q0U1NkJCQThCAA== [2026-01-10 13:44:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCOENGQkNCQkFENTAwM0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNCOENGQkNCQkFENTAwM0Q3AA==\",\"timestamp\":\"1768032847\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:44:13+05:30"} [2026-01-10 13:44:14] [DEBUG] Ignoring event: delivered [2026-01-10 13:44:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:14:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFMDRGQUVCN0E0MUY3MDhDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFMDRGQUVCN0E0MUY3MDhDAA==", "timestamp": "1768032883", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:44:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:44:45] [INFO] Sending instructions to 917202000200 [2026-01-10 13:44:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:44:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:44:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "324f80f8784a4049b8567b3b66be9f76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:44:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:14:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFREQ4RDUxREMzMkFFOUVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFREQ4RDUxREMzMkFFOUVDAA==", "timestamp": "1768032888", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:44:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:44:50] [INFO] Sending instructions to 917202000200 [2026-01-10 13:44:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:44:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:44:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d04ac80754d494e8ad4f69cbefa92bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFMDRGQUVCN0E0MUY3MDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFMDRGQUVCN0E0MUY3MDhDAA==\",\"timestamp\":\"1768032883\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:44:50+05:30"} [2026-01-10 13:44:50] [DEBUG] Ignoring event: delivered [2026-01-10 13:44:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:14:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRUNBMTRGREYzNDlDNzJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRUNBMTRGREYzNDlDNzJEAA==", "timestamp": "1768032893", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:44:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:44:55] [INFO] Sending instructions to 917202000200 [2026-01-10 13:44:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:44:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:44:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f41184b144ff401a8ead241da2e09a19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:44:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFREQ4RDUxREMzMkFFOUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFREQ4RDUxREMzMkFFOUVDAA==\",\"timestamp\":\"1768032888\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:44:58+05:30"} [2026-01-10 13:44:59] [DEBUG] Ignoring event: delivered [2026-01-10 13:44:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFMDRGQUVCN0E0MUY3MDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFMDRGQUVCN0E0MUY3MDhDAA==\",\"timestamp\":\"1768032883\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:44:58+05:30"} [2026-01-10 13:44:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFMDRGQUVCN0E0MUY3MDhDAA== [2026-01-10 13:44:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFREQ4RDUxREMzMkFFOUVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFREQ4RDUxREMzMkFFOUVDAA==\",\"timestamp\":\"1768032888\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:44:58+05:30"} [2026-01-10 13:44:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFREQ4RDUxREMzMkFFOUVDAA== [2026-01-10 13:45:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:15:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFNjMyOTU1REYzNDNBN0VCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFNjMyOTU1REYzNDNBN0VCAA==", "timestamp": "1768032899", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:45:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:45:00] [INFO] Sending instructions to 917202000200 [2026-01-10 13:45:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:45:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:45:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "553a8c45c68a42c097fae1fa2374dda3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:45:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFNjMyOTU1REYzNDNBN0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFNjMyOTU1REYzNDNBN0VCAA==\",\"timestamp\":\"1768032899\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:05+05:30"} [2026-01-10 13:45:06] [DEBUG] Ignoring event: delivered [2026-01-10 13:45:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRUNBMTRGREYzNDlDNzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRUNBMTRGREYzNDlDNzJEAA==\",\"timestamp\":\"1768032893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:05+05:30"} [2026-01-10 13:45:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRUNBMTRGREYzNDlDNzJEAA== [2026-01-10 13:45:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFNjMyOTU1REYzNDNBN0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFNjMyOTU1REYzNDNBN0VCAA==\",\"timestamp\":\"1768032899\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:05+05:30"} [2026-01-10 13:45:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFNjMyOTU1REYzNDNBN0VCAA== [2026-01-10 13:45:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:44:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRUNBMTRGREYzNDlDNzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYyRUNBMTRGREYzNDlDNzJEAA==\",\"timestamp\":\"1768032893\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:05+05:30"} [2026-01-10 13:45:06] [DEBUG] Ignoring event: delivered [2026-01-10 13:45:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:15:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBRkZENDBBMEVCMTNDMjVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBRkZENDBBMEVCMTNDMjVBAA==", "timestamp": "1768032935", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:45:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:45:36] [INFO] Sending instructions to 917202000200 [2026-01-10 13:45:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:45:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:45:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62ca089774cc4498a929c9939280c736", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:45:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:15:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwM0M1NkE3MzM1MjYzMzIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwM0M1NkE3MzM1MjYzMzIxAA==", "timestamp": "1768032940", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:45:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:45:42] [INFO] Sending instructions to 917202000200 [2026-01-10 13:45:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:45:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:45:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "032c2241f39c44beb629404500987c76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:45:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBRkZENDBBMEVCMTNDMjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBRkZENDBBMEVCMTNDMjVBAA==\",\"timestamp\":\"1768032935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:42+05:30"} [2026-01-10 13:45:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBRkZENDBBMEVCMTNDMjVBAA== [2026-01-10 13:45:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBRkZENDBBMEVCMTNDMjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBBRkZENDBBMEVCMTNDMjVBAA==\",\"timestamp\":\"1768032935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:42+05:30"} [2026-01-10 13:45:42] [DEBUG] Ignoring event: delivered [2026-01-10 13:45:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwM0M1NkE3MzM1MjYzMzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwM0M1NkE3MzM1MjYzMzIxAA==\",\"timestamp\":\"1768032940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:42+05:30"} [2026-01-10 13:45:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwM0M1NkE3MzM1MjYzMzIxAA== [2026-01-10 13:45:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwM0M1NkE3MzM1MjYzMzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQwM0M1NkE3MzM1MjYzMzIxAA==\",\"timestamp\":\"1768032940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:42+05:30"} [2026-01-10 13:45:43] [DEBUG] Ignoring event: delivered [2026-01-10 13:45:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:15:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkJDQUU5QjU0RUM1NzI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkJDQUU5QjU0RUM1NzI1AA==", "timestamp": "1768032945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:45:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:45:46] [INFO] Sending instructions to 917202000200 [2026-01-10 13:45:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:45:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:45:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f5daa2751554a93ada4932bdaf7c18f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:45:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:15:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMDAzMEE3NjA3Mjg5RjcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMDAzMEE3NjA3Mjg5RjcwAA==", "timestamp": "1768032950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:45:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:45:52] [INFO] Sending instructions to 917202000200 [2026-01-10 13:45:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:45:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:45:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac333ef6bfe14be3a71f7e1c19d13a19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkJDQUU5QjU0RUM1NzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkJDQUU5QjU0RUM1NzI1AA==\",\"timestamp\":\"1768032945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:52+05:30"} [2026-01-10 13:45:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkJDQUU5QjU0RUM1NzI1AA== [2026-01-10 13:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkJDQUU5QjU0RUM1NzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RkJDQUU5QjU0RUM1NzI1AA==\",\"timestamp\":\"1768032945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:52+05:30"} [2026-01-10 13:45:52] [DEBUG] Ignoring event: delivered [2026-01-10 13:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMDAzMEE3NjA3Mjg5RjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMDAzMEE3NjA3Mjg5RjcwAA==\",\"timestamp\":\"1768032950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:45:55+05:30"} [2026-01-10 13:45:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMDAzMEE3NjA3Mjg5RjcwAA== [2026-01-10 13:46:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:45:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMDAzMEE3NjA3Mjg5RjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMDAzMEE3NjA3Mjg5RjcwAA==\",\"timestamp\":\"1768032950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:46:01+05:30"} [2026-01-10 13:46:02] [DEBUG] Ignoring event: delivered [2026-01-10 13:46:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:16:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBRjA3MDcwQjlFM0Y2OEY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBRjA3MDcwQjlFM0Y2OEY1AA==", "timestamp": "1768032986", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:46:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:46:27] [INFO] Sending instructions to 917202000200 [2026-01-10 13:46:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:46:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:46:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "709b04f6c97442ba97e69e9594b11a8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:46:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBRjA3MDcwQjlFM0Y2OEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBRjA3MDcwQjlFM0Y2OEY1AA==\",\"timestamp\":\"1768032986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:46:30+05:30"} [2026-01-10 13:46:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBRjA3MDcwQjlFM0Y2OEY1AA== [2026-01-10 13:46:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:16:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEMEFBODIwOTM2REE5MEI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEMEFBODIwOTM2REE5MEI1AA==", "timestamp": "1768032990", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:46:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:46:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:46:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:46:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:46:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f955e9c884a6451b8d9a90a5b48c9f55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:46:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:46:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEMEFBODIwOTM2REE5MEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEMEFBODIwOTM2REE5MEI1AA==\",\"timestamp\":\"1768032990\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:46:36+05:30"} [2026-01-10 13:46:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEMEFBODIwOTM2REE5MEI1AA== [2026-01-10 13:46:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBRjA3MDcwQjlFM0Y2OEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFBRjA3MDcwQjlFM0Y2OEY1AA==\",\"timestamp\":\"1768032986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:46:35+05:30"} [2026-01-10 13:46:37] [DEBUG] Ignoring event: delivered [2026-01-10 13:46:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:46:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEMEFBODIwOTM2REE5MEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlEMEFBODIwOTM2REE5MEI1AA==\",\"timestamp\":\"1768032990\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:46:36+05:30"} [2026-01-10 13:46:37] [DEBUG] Ignoring event: delivered [2026-01-10 13:46:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:16:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk5OEUzQ0Q3QUFFNkQ5MEY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk5OEUzQ0Q3QUFFNkQ5MEY5AA==", "timestamp": "1768032996", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:46:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:46:37] [INFO] Sending instructions to 917202000200 [2026-01-10 13:46:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:46:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:46:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a2be67d37c74d3dba3d444966ff229c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:46:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:46:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk5OEUzQ0Q3QUFFNkQ5MEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk5OEUzQ0Q3QUFFNkQ5MEY5AA==\",\"timestamp\":\"1768032996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:46:44+05:30"} [2026-01-10 13:46:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk5OEUzQ0Q3QUFFNkQ5MEY5AA== [2026-01-10 13:46:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:46:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk5OEUzQ0Q3QUFFNkQ5MEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk5OEUzQ0Q3QUFFNkQ5MEY5AA==\",\"timestamp\":\"1768032996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:46:43+05:30"} [2026-01-10 13:46:44] [DEBUG] Ignoring event: delivered [2026-01-10 13:47:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:17:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGRjM1NEJEMTgzQTVDN0FBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGRjM1NEJEMTgzQTVDN0FBAA==", "timestamp": "1768033032", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:47:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:47:14] [INFO] Sending instructions to 917202000200 [2026-01-10 13:47:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:47:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:47:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b728510d11c040eab677e1c8a294af70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:47:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:17:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0MjE4NDlBMjEzNDJFNEZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0MjE4NDlBMjEzNDJFNEZGAA==", "timestamp": "1768033037", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:47:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:47:19] [INFO] Sending instructions to 917202000200 [2026-01-10 13:47:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:47:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:47:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcae591e314442d8b95a4e80e3fe98e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:47:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGRjM1NEJEMTgzQTVDN0FBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGRjM1NEJEMTgzQTVDN0FBAA==\",\"timestamp\":\"1768033032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:47:21+05:30"} [2026-01-10 13:47:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGRjM1NEJEMTgzQTVDN0FBAA== [2026-01-10 13:47:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:17:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxQjc1OEM4NjU2NTZGNTZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxQjc1OEM4NjU2NTZGNTZDAA==", "timestamp": "1768033044", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:47:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:47:25] [INFO] Sending instructions to 917202000200 [2026-01-10 13:47:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:47:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:47:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d9d747bc93b4aafaa7f8b22c6672745", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:47:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:47:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxQjc1OEM4NjU2NTZGNTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxQjc1OEM4NjU2NTZGNTZDAA==\",\"timestamp\":\"1768033044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:47:26+05:30"} [2026-01-10 13:47:26] [DEBUG] Ignoring event: delivered [2026-01-10 13:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0MjE4NDlBMjEzNDJFNEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0MjE4NDlBMjEzNDJFNEZGAA==\",\"timestamp\":\"1768033037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:47:26+05:30"} [2026-01-10 13:47:27] [DEBUG] Ignoring event: delivered [2026-01-10 13:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:47:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxQjc1OEM4NjU2NTZGNTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxQjc1OEM4NjU2NTZGNTZDAA==\",\"timestamp\":\"1768033044\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:47:26+05:30"} [2026-01-10 13:47:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcxQjc1OEM4NjU2NTZGNTZDAA== [2026-01-10 13:47:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:47:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGRjM1NEJEMTgzQTVDN0FBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVGRjM1NEJEMTgzQTVDN0FBAA==\",\"timestamp\":\"1768033032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:47:27+05:30"} [2026-01-10 13:47:28] [DEBUG] Ignoring event: delivered [2026-01-10 13:47:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0MjE4NDlBMjEzNDJFNEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0MjE4NDlBMjEzNDJFNEZGAA==\",\"timestamp\":\"1768033037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:47:27+05:30"} [2026-01-10 13:47:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ0MjE4NDlBMjEzNDJFNEZGAA== [2026-01-10 13:48:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:18:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTU3QkYzQTgyQTk0RDYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTU3QkYzQTgyQTk0RDYzAA==", "timestamp": "1768033079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:48:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:48:01] [INFO] Sending instructions to 917202000200 [2026-01-10 13:48:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:48:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:48:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5dc4ca803c0643b59a53fe6c97b08c12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:48:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTU3QkYzQTgyQTk0RDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTU3QkYzQTgyQTk0RDYzAA==\",\"timestamp\":\"1768033079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:01+05:30"} [2026-01-10 13:48:01] [DEBUG] Ignoring event: delivered [2026-01-10 13:48:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTU3QkYzQTgyQTk0RDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTU3QkYzQTgyQTk0RDYzAA==\",\"timestamp\":\"1768033079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:04+05:30"} [2026-01-10 13:48:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTU3QkYzQTgyQTk0RDYzAA== [2026-01-10 13:48:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:18:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEQ5MTU3REFBMjc4MjNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEQ5MTU3REFBMjc4MjNFAA==", "timestamp": "1768033084", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:48:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:48:06] [INFO] Sending instructions to 917202000200 [2026-01-10 13:48:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:48:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:48:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3a06c0b35444fe09b4977fc9b0d6fea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:48:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:18:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlERTQ4Nzg2QUE3QTA3Qzc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlERTQ4Nzg2QUE3QTA3Qzc2AA==", "timestamp": "1768033089", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:48:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:48:11] [INFO] Sending instructions to 917202000200 [2026-01-10 13:48:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:48:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:48:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8df8b4230cad4735902aa204ae2d29a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:48:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEQ5MTU3REFBMjc4MjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEQ5MTU3REFBMjc4MjNFAA==\",\"timestamp\":\"1768033084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:12+05:30"} [2026-01-10 13:48:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEQ5MTU3REFBMjc4MjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEQ5MTU3REFBMjc4MjNFAA==\",\"timestamp\":\"1768033084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:14+05:30"} [2026-01-10 13:48:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OEQ5MTU3REFBMjc4MjNFAA== [2026-01-10 13:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlERTQ4Nzg2QUE3QTA3Qzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlERTQ4Nzg2QUE3QTA3Qzc2AA==\",\"timestamp\":\"1768033089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:14+05:30"} [2026-01-10 13:48:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlERTQ4Nzg2QUE3QTA3Qzc2AA== [2026-01-10 13:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlERTQ4Nzg2QUE3QTA3Qzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlERTQ4Nzg2QUE3QTA3Qzc2AA==\",\"timestamp\":\"1768033089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:14+05:30"} [2026-01-10 13:48:15] [DEBUG] Ignoring event: delivered [2026-01-10 13:48:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:18:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENkIyQTQ2RENCOUQzQUU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENkIyQTQ2RENCOUQzQUU5AA==", "timestamp": "1768033095", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:48:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:48:17] [INFO] Sending instructions to 917202000200 [2026-01-10 13:48:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:48:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0c9edd886f84c5ba6827b60bf09381e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:48:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENkIyQTQ2RENCOUQzQUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENkIyQTQ2RENCOUQzQUU5AA==\",\"timestamp\":\"1768033095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:17+05:30"} [2026-01-10 13:48:19] [DEBUG] Ignoring event: delivered [2026-01-10 13:48:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENkIyQTQ2RENCOUQzQUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENkIyQTQ2RENCOUQzQUU5AA==\",\"timestamp\":\"1768033095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:18+05:30"} [2026-01-10 13:48:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVENkIyQTQ2RENCOUQzQUU5AA== [2026-01-10 13:48:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:18:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCRjc0MDQ4RTEzM0I4QTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCRjc0MDQ4RTEzM0I4QTNFAA==", "timestamp": "1768033100", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:48:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:48:21] [INFO] Sending instructions to 917202000200 [2026-01-10 13:48:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:48:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:48:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5e808571522429f8f98d60d1fdbcf4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCRjc0MDQ4RTEzM0I4QTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCRjc0MDQ4RTEzM0I4QTNFAA==\",\"timestamp\":\"1768033100\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:22+05:30"} [2026-01-10 13:48:23] [DEBUG] Ignoring event: delivered [2026-01-10 13:48:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCRjc0MDQ4RTEzM0I4QTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCRjc0MDQ4RTEzM0I4QTNFAA==\",\"timestamp\":\"1768033100\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:48:30+05:30"} [2026-01-10 13:48:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZCRjc0MDQ4RTEzM0I4QTNFAA== [2026-01-10 13:48:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:18:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBQUE1RDU3OUFCQzQyNTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBQUE1RDU3OUFCQzQyNTZGAA==", "timestamp": "1768033136", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:48:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:48:58] [INFO] Sending instructions to 917202000200 [2026-01-10 13:48:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:48:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:48:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70dede7e01534d83acffa7230952166f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:49:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:19:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5MTQ0NzFEREJFMzFDQTlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5MTQ0NzFEREJFMzFDQTlFAA==", "timestamp": "1768033142", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:49:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:49:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:49:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:49:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:49:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c25c7d43ade74e40b9036969ea11116a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:49:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBQUE1RDU3OUFCQzQyNTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBQUE1RDU3OUFCQzQyNTZGAA==\",\"timestamp\":\"1768033136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:04+05:30"} [2026-01-10 13:49:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBQUE1RDU3OUFCQzQyNTZGAA== [2026-01-10 13:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5MTQ0NzFEREJFMzFDQTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5MTQ0NzFEREJFMzFDQTlFAA==\",\"timestamp\":\"1768033142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:04+05:30"} [2026-01-10 13:49:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5MTQ0NzFEREJFMzFDQTlFAA== [2026-01-10 13:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:48:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBQUE1RDU3OUFCQzQyNTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBQUE1RDU3OUFCQzQyNTZGAA==\",\"timestamp\":\"1768033136\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:04+05:30"} [2026-01-10 13:49:06] [DEBUG] Ignoring event: delivered [2026-01-10 13:49:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:19:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGMTk3NTlBMDUxODRFNUNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGMTk3NTlBMDUxODRFNUNGAA==", "timestamp": "1768033146", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:49:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:49:08] [INFO] Sending instructions to 917202000200 [2026-01-10 13:49:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:49:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:49:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "751225426b1e44e1b5ff155ce3e46e32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:49:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5MTQ0NzFEREJFMzFDQTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM5MTQ0NzFEREJFMzFDQTlFAA==\",\"timestamp\":\"1768033142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:11+05:30"} [2026-01-10 13:49:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:49:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGMTk3NTlBMDUxODRFNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGMTk3NTlBMDUxODRFNUNGAA==\",\"timestamp\":\"1768033146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:11+05:30"} [2026-01-10 13:49:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:49:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGMTk3NTlBMDUxODRFNUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGMTk3NTlBMDUxODRFNUNGAA==\",\"timestamp\":\"1768033146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:11+05:30"} [2026-01-10 13:49:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NGMTk3NTlBMDUxODRFNUNGAA== [2026-01-10 13:49:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:19:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5MzE4MENGMDVEOUMxRENBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5MzE4MENGMDVEOUMxRENBAA==", "timestamp": "1768033182", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:49:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:49:44] [INFO] Sending instructions to 917202000200 [2026-01-10 13:49:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:49:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:49:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97de845350ed47c382d9b78829d9b634", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:49:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5MzE4MENGMDVEOUMxRENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5MzE4MENGMDVEOUMxRENBAA==\",\"timestamp\":\"1768033182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:44+05:30"} [2026-01-10 13:49:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5MzE4MENGMDVEOUMxRENBAA== [2026-01-10 13:49:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:19:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMzQUZFQTc0MzY3Mzk4RUIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMzQUZFQTc0MzY3Mzk4RUIyAA==", "timestamp": "1768033187", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:49:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:49:49] [INFO] Sending instructions to 917202000200 [2026-01-10 13:49:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:49:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:49:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad85da50b03c4ef6b0515ceac21cf391", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:49:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5MzE4MENGMDVEOUMxRENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE5MzE4MENGMDVEOUMxRENBAA==\",\"timestamp\":\"1768033182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:49+05:30"} [2026-01-10 13:49:50] [DEBUG] Ignoring event: delivered [2026-01-10 13:49:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:19:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjFEODY2QUNCRjRCNzdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjFEODY2QUNCRjRCNzdFAA==", "timestamp": "1768033192", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:49:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:49:54] [INFO] Sending instructions to 917202000200 [2026-01-10 13:49:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:49:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:49:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04d78101434c40dd9fc79bc12938b564", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjFEODY2QUNCRjRCNzdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjFEODY2QUNCRjRCNzdFAA==\",\"timestamp\":\"1768033192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:55+05:30"} [2026-01-10 13:49:56] [DEBUG] Ignoring event: delivered [2026-01-10 13:49:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjFEODY2QUNCRjRCNzdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjFEODY2QUNCRjRCNzdFAA==\",\"timestamp\":\"1768033192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:55+05:30"} [2026-01-10 13:49:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0QjFEODY2QUNCRjRCNzdFAA== [2026-01-10 13:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMzQUZFQTc0MzY3Mzk4RUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMzQUZFQTc0MzY3Mzk4RUIyAA==\",\"timestamp\":\"1768033187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:58+05:30"} [2026-01-10 13:49:59] [DEBUG] Ignoring event: delivered [2026-01-10 13:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMzQUZFQTc0MzY3Mzk4RUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMzQUZFQTc0MzY3Mzk4RUIyAA==\",\"timestamp\":\"1768033187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:49:58+05:30"} [2026-01-10 13:49:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMzQUZFQTc0MzY3Mzk4RUIyAA== [2026-01-10 13:49:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:19:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2NTBFRTFENjZEQkFGMjQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2NTBFRTFENjZEQkFGMjQxAA==", "timestamp": "1768033198", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:49:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:49:59] [INFO] Sending instructions to 917202000200 [2026-01-10 13:49:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:49:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:49:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a5e77b5e9694c798dccd813d82a399e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:50:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:20:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3ODM1MDZCNUYwREIwNjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3ODM1MDZCNUYwREIwNjJGAA==", "timestamp": "1768033202", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:50:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:50:04] [INFO] Sending instructions to 917202000200 [2026-01-10 13:50:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:50:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:50:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f025c378497f47159c9e501f643f1879", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:50:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2NTBFRTFENjZEQkFGMjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2NTBFRTFENjZEQkFGMjQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI2NTBFRTFENjZEQkFGMjQxAA==\",\"timestamp\":\"1768033198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:50:06+05:30"} [2026-01-10 13:50:07] [DEBUG] Ignoring event: delivered [2026-01-10 13:50:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:50:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3ODM1MDZCNUYwREIwNjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3ODM1MDZCNUYwREIwNjJGAA==\",\"timestamp\":\"1768033202\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:50:14+05:30"} [2026-01-10 13:50:15] [DEBUG] Ignoring event: delivered [2026-01-10 13:50:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:50:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3ODM1MDZCNUYwREIwNjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3ODM1MDZCNUYwREIwNjJGAA==\",\"timestamp\":\"1768033202\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:50:14+05:30"} [2026-01-10 13:50:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3ODM1MDZCNUYwREIwNjJGAA== [2026-01-10 13:50:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:20:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5NkZEOUYwODYzNDJGNTEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5NkZEOUYwODYzNDJGNTEyAA==", "timestamp": "1768033238", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:50:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:50:40] [INFO] Sending instructions to 917202000200 [2026-01-10 13:50:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:50:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:50:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b575b3aeb4a3496baab601dfacd1539f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:50:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:50:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5NkZEOUYwODYzNDJGNTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5NkZEOUYwODYzNDJGNTEyAA==\",\"timestamp\":\"1768033238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:50:40+05:30"} [2026-01-10 13:50:41] [DEBUG] Ignoring event: delivered [2026-01-10 13:50:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:50:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5NkZEOUYwODYzNDJGNTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5NkZEOUYwODYzNDJGNTEyAA==\",\"timestamp\":\"1768033238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:50:40+05:30"} [2026-01-10 13:50:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg5NkZEOUYwODYzNDJGNTEyAA== [2026-01-10 13:50:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:20:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1QzU0NzdDRTIwNTQ2NzdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1QzU0NzdDRTIwNTQ2NzdEAA==", "timestamp": "1768033243", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:50:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:50:45] [INFO] Sending instructions to 917202000200 [2026-01-10 13:50:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:50:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:50:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9dff5d39cb348a5a996079f093f40ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:50:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:20:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQjc0RUNDRjc3MDVEQjY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQjc0RUNDRjc3MDVEQjY5AA==", "timestamp": "1768033249", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:50:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:50:51] [INFO] Sending instructions to 917202000200 [2026-01-10 13:50:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:50:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:50:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d745225fece43afae8e094031f12662", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:50:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:50:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk1QzU0NzdDRTIwNTQ2NzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:50:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQjc0RUNDRjc3MDVEQjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQjc0RUNDRjc3MDVEQjY5AA==\",\"timestamp\":\"1768033249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:50:54+05:30"} [2026-01-10 13:50:55] [DEBUG] Ignoring event: delivered [2026-01-10 13:50:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:50:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQjc0RUNDRjc3MDVEQjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQjc0RUNDRjc3MDVEQjY5AA==\",\"timestamp\":\"1768033249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:50:55+05:30"} [2026-01-10 13:50:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBDQjc0RUNDRjc3MDVEQjY5AA== [2026-01-10 13:51:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:21:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MTI2OTY0RjMyMUZBRkMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MTI2OTY0RjMyMUZBRkMzAA==", "timestamp": "1768033285", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:51:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:51:26] [INFO] Sending instructions to 917202000200 [2026-01-10 13:51:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:51:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:51:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d701018c434c4d1aab88cc62dfe458e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MTI2OTY0RjMyMUZBRkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MTI2OTY0RjMyMUZBRkMzAA==\",\"timestamp\":\"1768033285\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:29+05:30"} [2026-01-10 13:51:30] [DEBUG] Ignoring event: delivered [2026-01-10 13:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MTI2OTY0RjMyMUZBRkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MTI2OTY0RjMyMUZBRkMzAA==\",\"timestamp\":\"1768033285\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:29+05:30"} [2026-01-10 13:51:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3MTI2OTY0RjMyMUZBRkMzAA== [2026-01-10 13:51:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:21:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2OUQ5NDlEQ0E3N0U2N0NCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2OUQ5NDlEQ0E3N0U2N0NCAA==", "timestamp": "1768033290", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:51:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:51:31] [INFO] Sending instructions to 917202000200 [2026-01-10 13:51:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:51:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:51:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7327c748bc2847df9cc3e3fde3dd1662", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:51:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:21:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTY5RDU5QkM3NUYwODNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTY5RDU5QkM3NUYwODNGAA==", "timestamp": "1768033295", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:51:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:51:37] [INFO] Sending instructions to 917202000200 [2026-01-10 13:51:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:51:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:51:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9000a6d8d1b64cc09fb5177dcfec2ae1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:51:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2OUQ5NDlEQ0E3N0U2N0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2OUQ5NDlEQ0E3N0U2N0NCAA==\",\"timestamp\":\"1768033290\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:38+05:30"} [2026-01-10 13:51:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2OUQ5NDlEQ0E3N0U2N0NCAA== [2026-01-10 13:51:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2OUQ5NDlEQ0E3N0U2N0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2OUQ5NDlEQ0E3N0U2N0NCAA==\",\"timestamp\":\"1768033290\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:37+05:30"} [2026-01-10 13:51:38] [DEBUG] Ignoring event: delivered [2026-01-10 13:51:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTY5RDU5QkM3NUYwODNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTY5RDU5QkM3NUYwODNGAA==\",\"timestamp\":\"1768033295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:38+05:30"} [2026-01-10 13:51:39] [DEBUG] Ignoring event: delivered [2026-01-10 13:51:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:21:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NkZEODk5ODU4MjU2OUY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NkZEODk5ODU4MjU2OUY0AA==", "timestamp": "1768033300", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:51:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:51:42] [INFO] Sending instructions to 917202000200 [2026-01-10 13:51:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:51:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:51:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c296641641242ae85d7e201f07e4ba9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:51:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NkZEODk5ODU4MjU2OUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NkZEODk5ODU4MjU2OUY0AA==\",\"timestamp\":\"1768033300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:46+05:30"} [2026-01-10 13:51:47] [DEBUG] Ignoring event: delivered [2026-01-10 13:51:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:21:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyRjY5MEQwMkQwMDM3OEZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyRjY5MEQwMkQwMDM3OEZGAA==", "timestamp": "1768033305", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:51:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:51:47] [INFO] Sending instructions to 917202000200 [2026-01-10 13:51:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:51:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:51:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NkZEODk5ODU4MjU2OUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NkZEODk5ODU4MjU2OUY0AA==\",\"timestamp\":\"1768033300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:46+05:30"} [2026-01-10 13:51:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2NkZEODk5ODU4MjU2OUY0AA== [2026-01-10 13:51:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTY5RDU5QkM3NUYwODNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTY5RDU5QkM3NUYwODNGAA==\",\"timestamp\":\"1768033295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:46+05:30"} [2026-01-10 13:51:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCMTY5RDU5QkM3NUYwODNGAA== [2026-01-10 13:51:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8217c3cc0c948f29202defde43892f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:51:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyRjY5MEQwMkQwMDM3OEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyRjY5MEQwMkQwMDM3OEZGAA==\",\"timestamp\":\"1768033305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:50+05:30"} [2026-01-10 13:51:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyRjY5MEQwMkQwMDM3OEZGAA== [2026-01-10 13:51:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:21:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNkVGMTM4NTEyNTk1MzQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNkVGMTM4NTEyNTk1MzQyAA==", "timestamp": "1768033310", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:51:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:51:52] [INFO] Sending instructions to 917202000200 [2026-01-10 13:51:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:51:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:51:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad2f5e4aeb7b4593b77a55c657b87515", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyRjY5MEQwMkQwMDM3OEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyRjY5MEQwMkQwMDM3OEZGAA==\",\"timestamp\":\"1768033305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:54+05:30"} [2026-01-10 13:51:54] [DEBUG] Ignoring event: delivered [2026-01-10 13:51:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNkVGMTM4NTEyNTk1MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNkVGMTM4NTEyNTk1MzQyAA==\",\"timestamp\":\"1768033310\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:56+05:30"} [2026-01-10 13:51:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNkVGMTM4NTEyNTk1MzQyAA== [2026-01-10 13:51:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:51:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNkVGMTM4NTEyNTk1MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNkVGMTM4NTEyNTk1MzQyAA==\",\"timestamp\":\"1768033310\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:51:58+05:30"} [2026-01-10 13:51:58] [DEBUG] Ignoring event: delivered [2026-01-10 13:52:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:22:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxRDlCMDVFOTNEMTIxMTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxRDlCMDVFOTNEMTIxMTczAA==", "timestamp": "1768033346", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:52:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:52:28] [INFO] Sending instructions to 917202000200 [2026-01-10 13:52:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:52:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:52:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6be2db46973d4d168203cb560feb6109", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:52:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:22:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxN0E2RTA3RjczOEExQkM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxN0E2RTA3RjczOEExQkM5AA==", "timestamp": "1768033351", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:52:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:52:33] [INFO] Sending instructions to 917202000200 [2026-01-10 13:52:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:52:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:52:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "489ec2c4d96f4610bc8509cf3eb322eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:52:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:52:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxRDlCMDVFOTNEMTIxMTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxRDlCMDVFOTNEMTIxMTczAA==\",\"timestamp\":\"1768033346\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:52:34+05:30"} [2026-01-10 13:52:35] [DEBUG] Ignoring event: delivered [2026-01-10 13:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:52:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxN0E2RTA3RjczOEExQkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxN0E2RTA3RjczOEExQkM5AA==\",\"timestamp\":\"1768033351\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:52:38+05:30"} [2026-01-10 13:52:38] [DEBUG] Ignoring event: delivered [2026-01-10 13:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:52:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxRDlCMDVFOTNEMTIxMTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxRDlCMDVFOTNEMTIxMTczAA==\",\"timestamp\":\"1768033346\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:52:42+05:30"} [2026-01-10 13:52:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIxRDlCMDVFOTNEMTIxMTczAA== [2026-01-10 13:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:52:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxN0E2RTA3RjczOEExQkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxN0E2RTA3RjczOEExQkM5AA==\",\"timestamp\":\"1768033351\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:52:42+05:30"} [2026-01-10 13:52:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxN0E2RTA3RjczOEExQkM5AA== [2026-01-10 13:53:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:23:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGQjM3RkVFMkIwNDVGN0QxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGQjM3RkVFMkIwNDVGN0QxAA==", "timestamp": "1768033387", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:53:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:53:09] [INFO] Sending instructions to 917202000200 [2026-01-10 13:53:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:53:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:53:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11b9d135220245aba46c4490f830b8a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:53:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGQjM3RkVFMkIwNDVGN0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGQjM3RkVFMkIwNDVGN0QxAA==\",\"timestamp\":\"1768033387\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:53:09+05:30"} [2026-01-10 13:53:10] [DEBUG] Ignoring event: delivered [2026-01-10 13:53:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:53:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGQjM3RkVFMkIwNDVGN0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGQjM3RkVFMkIwNDVGN0QxAA==\",\"timestamp\":\"1768033387\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:53:13+05:30"} [2026-01-10 13:53:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhGQjM3RkVFMkIwNDVGN0QxAA== [2026-01-10 13:53:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:23:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NDQ4OUNFRjQ2OUYwQTQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NDQ4OUNFRjQ2OUYwQTQwAA==", "timestamp": "1768033393", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:53:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:53:14] [INFO] Sending instructions to 917202000200 [2026-01-10 13:53:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:53:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:53:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a269a78b31e44d09b02c0ed5914cf4e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:53:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:53:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NDQ4OUNFRjQ2OUYwQTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NDQ4OUNFRjQ2OUYwQTQwAA==\",\"timestamp\":\"1768033393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:53:15+05:30"} [2026-01-10 13:53:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NDQ4OUNFRjQ2OUYwQTQwAA== [2026-01-10 13:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:53:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NDQ4OUNFRjQ2OUYwQTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjU5NDQ4OUNFRjQ2OUYwQTQwAA==\",\"timestamp\":\"1768033393\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:53:17+05:30"} [2026-01-10 13:53:18] [DEBUG] Ignoring event: delivered [2026-01-10 13:53:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:23:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczRTBBQUIxRUY3MEQ4OTdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczRTBBQUIxRUY3MEQ4OTdFAA==", "timestamp": "1768033398", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:53:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:53:20] [INFO] Sending instructions to 917202000200 [2026-01-10 13:53:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:53:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:53:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c004f0fc0084f82b1b07c6099d88c3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:53:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:53:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczRTBBQUIxRUY3MEQ4OTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczRTBBQUIxRUY3MEQ4OTdFAA==\",\"timestamp\":\"1768033398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:53:23+05:30"} [2026-01-10 13:53:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczRTBBQUIxRUY3MEQ4OTdFAA== [2026-01-10 13:53:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:23:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCOENDOURFRDgyMTk1ODEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCOENDOURFRDgyMTk1ODEwAA==", "timestamp": "1768033403", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:53:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:53:25] [INFO] Sending instructions to 917202000200 [2026-01-10 13:53:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:53:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:53:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4a526487eda450c97ac013480790ff2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:53:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczRTBBQUIxRUY3MEQ4OTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTczRTBBQUIxRUY3MEQ4OTdFAA==\",\"timestamp\":\"1768033398\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:53:26+05:30"} [2026-01-10 13:53:27] [DEBUG] Ignoring event: delivered [2026-01-10 13:53:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:53:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCOENDOURFRDgyMTk1ODEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCOENDOURFRDgyMTk1ODEwAA==\",\"timestamp\":\"1768033403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:53:27+05:30"} [2026-01-10 13:53:28] [DEBUG] Ignoring event: delivered [2026-01-10 13:53:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:53:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCOENDOURFRDgyMTk1ODEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCOENDOURFRDgyMTk1ODEwAA==\",\"timestamp\":\"1768033403\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:53:35+05:30"} [2026-01-10 13:53:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlCOENDOURFRDgyMTk1ODEwAA== [2026-01-10 13:54:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:24:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExNTJDMjY2RUM3RTlGOTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExNTJDMjY2RUM3RTlGOTUzAA==", "timestamp": "1768033439", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:54:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:54:01] [INFO] Sending instructions to 917202000200 [2026-01-10 13:54:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:54:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:54:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33137022f9ed4af3bf608eb89a68d716", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExNTJDMjY2RUM3RTlGOTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExNTJDMjY2RUM3RTlGOTUzAA==\",\"timestamp\":\"1768033439\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:04+05:30"} [2026-01-10 13:54:04] [DEBUG] Ignoring event: delivered [2026-01-10 13:54:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:24:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRURBNTVDOURFOUNGNDJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRURBNTVDOURFOUNGNDJFAA==", "timestamp": "1768033444", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:54:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:54:06] [INFO] Sending instructions to 917202000200 [2026-01-10 13:54:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:54:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:54:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9673461ab9684a62ad081788f70c7003", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRURBNTVDOURFOUNGNDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRURBNTVDOURFOUNGNDJFAA==\",\"timestamp\":\"1768033444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:10+05:30"} [2026-01-10 13:54:10] [DEBUG] Ignoring event: delivered [2026-01-10 13:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExNTJDMjY2RUM3RTlGOTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExNTJDMjY2RUM3RTlGOTUzAA==\",\"timestamp\":\"1768033439\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:10+05:30"} [2026-01-10 13:54:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ExNTJDMjY2RUM3RTlGOTUzAA== [2026-01-10 13:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRURBNTVDOURFOUNGNDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRURBNTVDOURFOUNGNDJFAA==\",\"timestamp\":\"1768033444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:10+05:30"} [2026-01-10 13:54:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyRURBNTVDOURFOUNGNDJFAA== [2026-01-10 13:54:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:24:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0MkY5RTU4MDUxMTQwN0I4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0MkY5RTU4MDUxMTQwN0I4AA==", "timestamp": "1768033450", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:54:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:54:12] [INFO] Sending instructions to 917202000200 [2026-01-10 13:54:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:54:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:54:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f354ebc85ed408cb66aec842bc8113f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:54:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:24:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGM0EzMUUzNDZEM0I4RUE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGM0EzMUUzNDZEM0I4RUE3AA==", "timestamp": "1768033455", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:54:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:54:17] [INFO] Sending instructions to 917202000200 [2026-01-10 13:54:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:54:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:54:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8153e85fb7d14c23a3e20e725ee3b443", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:54:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGM0EzMUUzNDZEM0I4RUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGM0EzMUUzNDZEM0I4RUE3AA==\",\"timestamp\":\"1768033455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:18+05:30"} [2026-01-10 13:54:19] [DEBUG] Ignoring event: delivered [2026-01-10 13:54:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0MkY5RTU4MDUxMTQwN0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0MkY5RTU4MDUxMTQwN0I4AA==\",\"timestamp\":\"1768033450\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:18+05:30"} [2026-01-10 13:54:19] [DEBUG] Ignoring event: delivered [2026-01-10 13:54:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGM0EzMUUzNDZEM0I4RUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGM0EzMUUzNDZEM0I4RUE3AA==\",\"timestamp\":\"1768033455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:18+05:30"} [2026-01-10 13:54:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGM0EzMUUzNDZEM0I4RUE3AA== [2026-01-10 13:54:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:24:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOEIwN0JCM0Q0RTc2NzdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOEIwN0JCM0Q0RTc2NzdEAA==", "timestamp": "1768033460", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:54:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:54:22] [INFO] Sending instructions to 917202000200 [2026-01-10 13:54:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:54:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0MkY5RTU4MDUxMTQwN0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0MkY5RTU4MDUxMTQwN0I4AA==\",\"timestamp\":\"1768033450\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:21+05:30"} [2026-01-10 13:54:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg0MkY5RTU4MDUxMTQwN0I4AA== [2026-01-10 13:54:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0b9d7de6ff2457b8b0791c4b44ded94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:54:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOEIwN0JCM0Q0RTc2NzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOEIwN0JCM0Q0RTc2NzdEAA==\",\"timestamp\":\"1768033460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:23+05:30"} [2026-01-10 13:54:24] [DEBUG] Ignoring event: delivered [2026-01-10 13:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOEIwN0JCM0Q0RTc2NzdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOEIwN0JCM0Q0RTc2NzdEAA==\",\"timestamp\":\"1768033460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:28+05:30"} [2026-01-10 13:54:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOEIwN0JCM0Q0RTc2NzdEAA== [2026-01-10 13:54:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:24:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MzNDRDdFRjc1NjNDMTNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MzNDRDdFRjc1NjNDMTNCAA==", "timestamp": "1768033496", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:54:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:54:58] [INFO] Sending instructions to 917202000200 [2026-01-10 13:54:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:54:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:54:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb6eb9e612e74eeca8c43e4f0332a0f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MzNDRDdFRjc1NjNDMTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MzNDRDdFRjc1NjNDMTNCAA==\",\"timestamp\":\"1768033496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:54:59+05:30"} [2026-01-10 13:55:00] [DEBUG] Ignoring event: delivered [2026-01-10 13:55:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:25:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQjc5NzFDMDE0RjBBNDBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQjc5NzFDMDE0RjBBNDBEAA==", "timestamp": "1768033502", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:55:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:55:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:55:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:55:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MzNDRDdFRjc1NjNDMTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MzNDRDdFRjc1NjNDMTNCAA==\",\"timestamp\":\"1768033496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:03+05:30"} [2026-01-10 13:55:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MzNDRDdFRjc1NjNDMTNCAA== [2026-01-10 13:55:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53d9e647615e45008ca9d7f2f83e6608", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQjc5NzFDMDE0RjBBNDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQjc5NzFDMDE0RjBBNDBEAA==\",\"timestamp\":\"1768033502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:03+05:30"} [2026-01-10 13:55:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQjc5NzFDMDE0RjBBNDBEAA== [2026-01-10 13:55:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQjc5NzFDMDE0RjBBNDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJEQjc5NzFDMDE0RjBBNDBEAA==\",\"timestamp\":\"1768033502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:05+05:30"} [2026-01-10 13:55:05] [DEBUG] Ignoring event: delivered [2026-01-10 13:55:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:25:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5QThDMzAxRUQxMjEwNDM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5QThDMzAxRUQxMjEwNDM1AA==", "timestamp": "1768033507", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:55:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:55:09] [INFO] Sending instructions to 917202000200 [2026-01-10 13:55:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:55:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:55:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "669a3c58a6bc44dd802a89f602ed2736", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5QThDMzAxRUQxMjEwNDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5QThDMzAxRUQxMjEwNDM1AA==\",\"timestamp\":\"1768033507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:11+05:30"} [2026-01-10 13:55:12] [DEBUG] Ignoring event: delivered [2026-01-10 13:55:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5QThDMzAxRUQxMjEwNDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5QThDMzAxRUQxMjEwNDM1AA==\",\"timestamp\":\"1768033507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:12+05:30"} [2026-01-10 13:55:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5QThDMzAxRUQxMjEwNDM1AA== [2026-01-10 13:55:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:25:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OUFBRDVGQ0IzNTVEQTg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OUFBRDVGQ0IzNTVEQTg5AA==", "timestamp": "1768033543", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:55:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:55:45] [INFO] Sending instructions to 917202000200 [2026-01-10 13:55:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:55:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:55:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7b404d8a647474cb0fcf0cdb6bf2c0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:55:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OUFBRDVGQ0IzNTVEQTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OUFBRDVGQ0IzNTVEQTg5AA==\",\"timestamp\":\"1768033543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:46+05:30"} [2026-01-10 13:55:46] [DEBUG] Ignoring event: delivered [2026-01-10 13:55:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OUFBRDVGQ0IzNTVEQTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OUFBRDVGQ0IzNTVEQTg5AA==\",\"timestamp\":\"1768033543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:49+05:30"} [2026-01-10 13:55:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM5OUFBRDVGQ0IzNTVEQTg5AA== [2026-01-10 13:55:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:25:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyODUxNTc5MEQwRDlCQjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyODUxNTc5MEQwRDlCQjE3AA==", "timestamp": "1768033548", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:55:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:55:50] [INFO] Sending instructions to 917202000200 [2026-01-10 13:55:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:55:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:55:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf0cabee6f3d473ebec7656c36f991bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:55:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyODUxNTc5MEQwRDlCQjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyODUxNTc5MEQwRDlCQjE3AA==\",\"timestamp\":\"1768033548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:52+05:30"} [2026-01-10 13:55:53] [DEBUG] Ignoring event: delivered [2026-01-10 13:55:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:25:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MThBMDZEMDE0QjUzQUJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MThBMDZEMDE0QjUzQUJEAA==", "timestamp": "1768033553", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:55:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:55:55] [INFO] Sending instructions to 917202000200 [2026-01-10 13:55:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:55:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:55:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fba12e6f47dd4fd095abede80b3782bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:55:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyODUxNTc5MEQwRDlCQjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyODUxNTc5MEQwRDlCQjE3AA==\",\"timestamp\":\"1768033548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:56+05:30"} [2026-01-10 13:55:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjEyODUxNTc5MEQwRDlCQjE3AA== [2026-01-10 13:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MThBMDZEMDE0QjUzQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MThBMDZEMDE0QjUzQUJEAA==\",\"timestamp\":\"1768033553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:56+05:30"} [2026-01-10 13:55:57] [DEBUG] Ignoring event: delivered [2026-01-10 13:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MThBMDZEMDE0QjUzQUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MThBMDZEMDE0QjUzQUJEAA==\",\"timestamp\":\"1768033553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:55:56+05:30"} [2026-01-10 13:55:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU3MThBMDZEMDE0QjUzQUJEAA== [2026-01-10 13:56:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:26:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNENkVDMEMyMkY4QjdEM0FDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNENkVDMEMyMkY4QjdEM0FDAA==", "timestamp": "1768033558", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:56:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:56:00] [INFO] Sending instructions to 917202000200 [2026-01-10 13:56:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:56:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:56:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2215fcf0c22b48c7a682445f13f64401", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:56:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNENkVDMEMyMkY4QjdEM0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNENkVDMEMyMkY4QjdEM0FDAA==\",\"timestamp\":\"1768033558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:56:02+05:30"} [2026-01-10 13:56:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNENkVDMEMyMkY4QjdEM0FDAA== [2026-01-10 13:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:56:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNENkVDMEMyMkY4QjdEM0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNENkVDMEMyMkY4QjdEM0FDAA==\",\"timestamp\":\"1768033558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:56:06+05:30"} [2026-01-10 13:56:06] [DEBUG] Ignoring event: delivered [2026-01-10 13:56:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:26:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4N0U5RDhBMjQyMjdDNDA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4N0U5RDhBMjQyMjdDNDA5AA==", "timestamp": "1768033594", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:56:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:56:36] [INFO] Sending instructions to 917202000200 [2026-01-10 13:56:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:56:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:56:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdedb60ba7564945a02f973ce34ec742", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:56:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:56:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4N0U5RDhBMjQyMjdDNDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4N0U5RDhBMjQyMjdDNDA5AA==\",\"timestamp\":\"1768033594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:56:38+05:30"} [2026-01-10 13:56:39] [DEBUG] Ignoring event: delivered [2026-01-10 13:56:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:56:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4N0U5RDhBMjQyMjdDNDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4N0U5RDhBMjQyMjdDNDA5AA==\",\"timestamp\":\"1768033594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:56:38+05:30"} [2026-01-10 13:56:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4N0U5RDhBMjQyMjdDNDA5AA== [2026-01-10 13:56:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:26:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEQkMwMzgxMjg1MkRDNjFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEQkMwMzgxMjg1MkRDNjFGAA==", "timestamp": "1768033600", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:56:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:56:41] [INFO] Sending instructions to 917202000200 [2026-01-10 13:56:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:56:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:56:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bbf06c1f3ad471e9477f8864c28a28e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:56:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:56:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEQkMwMzgxMjg1MkRDNjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEQkMwMzgxMjg1MkRDNjFGAA==\",\"timestamp\":\"1768033600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:56:41+05:30"} [2026-01-10 13:56:43] [DEBUG] Ignoring event: delivered [2026-01-10 13:56:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:26:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGREY2MDhDMUQ5OUMwMjY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGREY2MDhDMUQ5OUMwMjY4AA==", "timestamp": "1768033604", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:56:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:56:46] [INFO] Sending instructions to 917202000200 [2026-01-10 13:56:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:56:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:56:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cf0f57d83184af087b59d951cace807", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:56:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEQkMwMzgxMjg1MkRDNjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEQkMwMzgxMjg1MkRDNjFGAA==\",\"timestamp\":\"1768033600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:56:46+05:30"} [2026-01-10 13:56:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEQkMwMzgxMjg1MkRDNjFGAA== [2026-01-10 13:56:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGREY2MDhDMUQ5OUMwMjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGREY2MDhDMUQ5OUMwMjY4AA==\",\"timestamp\":\"1768033604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:56:48+05:30"} [2026-01-10 13:56:49] [DEBUG] Ignoring event: delivered [2026-01-10 13:56:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGREY2MDhDMUQ5OUMwMjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGREY2MDhDMUQ5OUMwMjY4AA==\",\"timestamp\":\"1768033604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:56:51+05:30"} [2026-01-10 13:56:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGREY2MDhDMUQ5OUMwMjY4AA== [2026-01-10 13:57:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:27:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyQTFFMEZBRjAyMkRGMDg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyQTFFMEZBRjAyMkRGMDg1AA==", "timestamp": "1768033641", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:57:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:57:22] [INFO] Sending instructions to 917202000200 [2026-01-10 13:57:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:57:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:57:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8269ae0d3334f259e2dfc04619d7127", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:57:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:27:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REU0MkRDQTA2NjYyMEE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REU0MkRDQTA2NjYyMEE1AA==", "timestamp": "1768033646", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:57:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:57:27] [INFO] Sending instructions to 917202000200 [2026-01-10 13:57:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:57:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:57:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49fc574d5e7f4a1f8c534833a095fac0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:57:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:57:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyQTFFMEZBRjAyMkRGMDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyQTFFMEZBRjAyMkRGMDg1AA==\",\"timestamp\":\"1768033641\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:57:27+05:30"} [2026-01-10 13:57:28] [DEBUG] Ignoring event: delivered [2026-01-10 13:57:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REU0MkRDQTA2NjYyMEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REU0MkRDQTA2NjYyMEE1AA==\",\"timestamp\":\"1768033646\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:57:28+05:30"} [2026-01-10 13:57:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REU0MkRDQTA2NjYyMEE1AA== [2026-01-10 13:57:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:57:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyQTFFMEZBRjAyMkRGMDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyQTFFMEZBRjAyMkRGMDg1AA==\",\"timestamp\":\"1768033641\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:57:28+05:30"} [2026-01-10 13:57:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMyQTFFMEZBRjAyMkRGMDg1AA== [2026-01-10 13:57:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REU0MkRDQTA2NjYyMEE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REU0MkRDQTA2NjYyMEE1AA==\",\"timestamp\":\"1768033646\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:57:29+05:30"} [2026-01-10 13:57:29] [DEBUG] Ignoring event: delivered [2026-01-10 13:57:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:27:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJEMUQ5MUI5QTQwMzUyRTFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJEMUQ5MUI5QTQwMzUyRTFBAA==", "timestamp": "1768033650", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:57:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:57:32] [INFO] Sending instructions to 917202000200 [2026-01-10 13:57:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:57:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:57:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cf5e65c171147c2a2a20b913d77ee4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:57:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJEMUQ5MUI5QTQwMzUyRTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJEMUQ5MUI5QTQwMzUyRTFBAA==\",\"timestamp\":\"1768033650\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:57:34+05:30"} [2026-01-10 13:57:35] [DEBUG] Ignoring event: delivered [2026-01-10 13:57:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJEMUQ5MUI5QTQwMzUyRTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJEMUQ5MUI5QTQwMzUyRTFBAA==\",\"timestamp\":\"1768033650\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:57:36+05:30"} [2026-01-10 13:57:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJEMUQ5MUI5QTQwMzUyRTFBAA== [2026-01-10 13:58:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:28:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDOTBCODRBODlFNUQ5MjE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDOTBCODRBODlFNUQ5MjE4AA==", "timestamp": "1768033686", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:58:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:58:08] [INFO] Sending instructions to 917202000200 [2026-01-10 13:58:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:58:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:58:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8642f01e3cda4f06b8fe884374b284ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDOTBCODRBODlFNUQ5MjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDOTBCODRBODlFNUQ5MjE4AA==\",\"timestamp\":\"1768033686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:11+05:30"} [2026-01-10 13:58:11] [DEBUG] Ignoring event: delivered [2026-01-10 13:58:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDOTBCODRBODlFNUQ5MjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDOTBCODRBODlFNUQ5MjE4AA==\",\"timestamp\":\"1768033686\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:10+05:30"} [2026-01-10 13:58:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJDOTBCODRBODlFNUQ5MjE4AA== [2026-01-10 13:58:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:28:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNUQ2QjFCRUU5Q0M4RjA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNUQ2QjFCRUU5Q0M4RjA2AA==", "timestamp": "1768033691", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:58:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:58:13] [INFO] Sending instructions to 917202000200 [2026-01-10 13:58:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:58:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:58:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "463c73775006495995794aa81c971a86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:58:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNUQ2QjFCRUU5Q0M4RjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNUQ2QjFCRUU5Q0M4RjA2AA==\",\"timestamp\":\"1768033691\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:13+05:30"} [2026-01-10 13:58:14] [DEBUG] Ignoring event: delivered [2026-01-10 13:58:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:28:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2OUNGMUY3M0JFMzg2MjFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2OUNGMUY3M0JFMzg2MjFDAA==", "timestamp": "1768033696", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:58:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:58:18] [INFO] Sending instructions to 917202000200 [2026-01-10 13:58:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:58:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:58:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNUQ2QjFCRUU5Q0M4RjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNUQ2QjFCRUU5Q0M4RjA2AA==\",\"timestamp\":\"1768033691\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:17+05:30"} [2026-01-10 13:58:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUzNUQ2QjFCRUU5Q0M4RjA2AA== [2026-01-10 13:58:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2OUNGMUY3M0JFMzg2MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2OUNGMUY3M0JFMzg2MjFDAA==\",\"timestamp\":\"1768033696\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:18+05:30"} [2026-01-10 13:58:18] [DEBUG] Ignoring event: delivered [2026-01-10 13:58:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1837fc23a9bd431fb468f0c22987a3a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:58:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2OUNGMUY3M0JFMzg2MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2OUNGMUY3M0JFMzg2MjFDAA==\",\"timestamp\":\"1768033696\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:18+05:30"} [2026-01-10 13:58:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ2OUNGMUY3M0JFMzg2MjFDAA== [2026-01-10 13:58:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:28:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDRDhGRUVEMkYyRjVBNzA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDRDhGRUVEMkYyRjVBNzA0AA==", "timestamp": "1768033701", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:58:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:58:23] [INFO] Sending instructions to 917202000200 [2026-01-10 13:58:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:58:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:58:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e32e772e5b774f3fbf9824f74892dd43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:58:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDRDhGRUVEMkYyRjVBNzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDRDhGRUVEMkYyRjVBNzA0AA==\",\"timestamp\":\"1768033701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:23+05:30"} [2026-01-10 13:58:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDRDhGRUVEMkYyRjVBNzA0AA== [2026-01-10 13:58:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDRDhGRUVEMkYyRjVBNzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDRDhGRUVEMkYyRjVBNzA0AA==\",\"timestamp\":\"1768033701\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:24+05:30"} [2026-01-10 13:58:25] [DEBUG] Ignoring event: delivered [2026-01-10 13:58:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:28:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCMjc3M0RDRUQzNjE0QjRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCMjc3M0RDRUQzNjE0QjRDAA==", "timestamp": "1768033706", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:58:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:58:28] [INFO] Sending instructions to 917202000200 [2026-01-10 13:58:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:58:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:58:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c8d62988ca54f8c9aead73e27e1a4ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCMjc3M0RDRUQzNjE0QjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCMjc3M0RDRUQzNjE0QjRDAA==\",\"timestamp\":\"1768033706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:28+05:30"} [2026-01-10 13:58:29] [DEBUG] Ignoring event: delivered [2026-01-10 13:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:58:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCMjc3M0RDRUQzNjE0QjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCMjc3M0RDRUQzNjE0QjRDAA==\",\"timestamp\":\"1768033706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:58:31+05:30"} [2026-01-10 13:58:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVCMjc3M0RDRUQzNjE0QjRDAA== [2026-01-10 13:59:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:29:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QTRBMTI0RTEzRDNBMjM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QTRBMTI0RTEzRDNBMjM5AA==", "timestamp": "1768033742", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:59:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:59:03] [INFO] Sending instructions to 917202000200 [2026-01-10 13:59:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:59:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:59:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e398d576ff3426c905aaaf84bc49245", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QTRBMTI0RTEzRDNBMjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QTRBMTI0RTEzRDNBMjM5AA==\",\"timestamp\":\"1768033742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:06+05:30"} [2026-01-10 13:59:07] [DEBUG] Ignoring event: delivered [2026-01-10 13:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QTRBMTI0RTEzRDNBMjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QTRBMTI0RTEzRDNBMjM5AA==\",\"timestamp\":\"1768033742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:06+05:30"} [2026-01-10 13:59:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QTRBMTI0RTEzRDNBMjM5AA== [2026-01-10 13:59:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:29:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCRjgxMUEzQThEQjg5Q0JFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCRjgxMUEzQThEQjg5Q0JFAA==", "timestamp": "1768033747", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:59:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:59:08] [INFO] Sending instructions to 917202000200 [2026-01-10 13:59:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:59:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:59:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ef0fa446d47401fb32a58c58cdcb631", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:59:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:29:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5QjM4RDA1NENDNkYwOUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5QjM4RDA1NENDNkYwOUREAA==", "timestamp": "1768033752", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:59:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:59:13] [INFO] Sending instructions to 917202000200 [2026-01-10 13:59:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:59:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:59:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ba8874516a8465c9ce96c62a2383ea7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:59:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5QjM4RDA1NENDNkYwOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5QjM4RDA1NENDNkYwOUREAA==\",\"timestamp\":\"1768033752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:15+05:30"} [2026-01-10 13:59:15] [DEBUG] Ignoring event: delivered [2026-01-10 13:59:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCRjgxMUEzQThEQjg5Q0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCRjgxMUEzQThEQjg5Q0JFAA==\",\"timestamp\":\"1768033747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:15+05:30"} [2026-01-10 13:59:16] [DEBUG] Ignoring event: delivered [2026-01-10 13:59:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5QjM4RDA1NENDNkYwOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5QjM4RDA1NENDNkYwOUREAA==\",\"timestamp\":\"1768033752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:15+05:30"} [2026-01-10 13:59:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5QjM4RDA1NENDNkYwOUREAA== [2026-01-10 13:59:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCRjgxMUEzQThEQjg5Q0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCRjgxMUEzQThEQjg5Q0JFAA==\",\"timestamp\":\"1768033747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:15+05:30"} [2026-01-10 13:59:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCRjgxMUEzQThEQjg5Q0JFAA== [2026-01-10 13:59:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:29:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVFQzQ2MUZFMkIwMzI2M0Y3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVFQzQ2MUZFMkIwMzI2M0Y3AA==", "timestamp": "1768033787", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:59:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 13:59:49] [INFO] Sending instructions to 917202000200 [2026-01-10 13:59:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:59:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:59:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81fc9ce4b36e4f108495cb902b0b83c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:59:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVFQzQ2MUZFMkIwMzI2M0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVFQzQ2MUZFMkIwMzI2M0Y3AA==\",\"timestamp\":\"1768033787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:51+05:30"} [2026-01-10 13:59:52] [DEBUG] Ignoring event: delivered [2026-01-10 13:59:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVFQzQ2MUZFMkIwMzI2M0Y3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVFQzQ2MUZFMkIwMzI2M0Y3AA==\",\"timestamp\":\"1768033787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:51+05:30"} [2026-01-10 13:59:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVFQzQ2MUZFMkIwMzI2M0Y3AA== [2026-01-10 13:59:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:29:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxODE4MzdBNzY2ODMyNjhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxODE4MzdBNzY2ODMyNjhBAA==", "timestamp": "1768033792", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 13:59:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 13:59:54] [INFO] Sending instructions to 917202000200 [2026-01-10 13:59:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 13:59:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 13:59:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cea4b9b3f3d24a3b8830b1573941a801", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 13:59:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxODE4MzdBNzY2ODMyNjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxODE4MzdBNzY2ODMyNjhBAA==\",\"timestamp\":\"1768033792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T13:59:58+05:30"} [2026-01-10 13:59:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxODE4MzdBNzY2ODMyNjhBAA== [2026-01-10 14:00:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:30:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVERUEzMzU2ODlFNEIyOTBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVERUEzMzU2ODlFNEIyOTBBAA==", "timestamp": "1768033798", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:00:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:00:00] [INFO] Sending instructions to 917202000200 [2026-01-10 14:00:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:00:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:00:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "502e2b939d5b400286ea8b38454aaa41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVERUEzMzU2ODlFNEIyOTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVERUEzMzU2ODlFNEIyOTBBAA==\",\"timestamp\":\"1768033798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:04+05:30"} [2026-01-10 14:00:04] [DEBUG] Ignoring event: delivered [2026-01-10 14:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T13:59:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxODE4MzdBNzY2ODMyNjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxODE4MzdBNzY2ODMyNjhBAA==\",\"timestamp\":\"1768033792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:03+05:30"} [2026-01-10 14:00:04] [DEBUG] Ignoring event: delivered [2026-01-10 14:00:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVERUEzMzU2ODlFNEIyOTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVERUEzMzU2ODlFNEIyOTBBAA==\",\"timestamp\":\"1768033798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:04+05:30"} [2026-01-10 14:00:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVERUEzMzU2ODlFNEIyOTBBAA== [2026-01-10 14:00:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:30:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1ODQyMzMwNzIzQjkzMDNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1ODQyMzMwNzIzQjkzMDNBAA==", "timestamp": "1768033803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:00:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:00:05] [INFO] Sending instructions to 917202000200 [2026-01-10 14:00:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:00:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:00:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b652dfc89824bf2aa5829e729528c29", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:00:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1ODQyMzMwNzIzQjkzMDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1ODQyMzMwNzIzQjkzMDNBAA==\",\"timestamp\":\"1768033803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:07+05:30"} [2026-01-10 14:00:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1ODQyMzMwNzIzQjkzMDNBAA== [2026-01-10 14:00:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:30:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDM0RENkY3Njc2MDk0NzBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDM0RENkY3Njc2MDk0NzBCAA==", "timestamp": "1768033808", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:00:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:00:10] [INFO] Sending instructions to 917202000200 [2026-01-10 14:00:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:00:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:00:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67965d0ee73445eb94d24ccec4529c4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDM0RENkY3Njc2MDk0NzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDM0RENkY3Njc2MDk0NzBCAA==\",\"timestamp\":\"1768033808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:10+05:30"} [2026-01-10 14:00:11] [DEBUG] Ignoring event: delivered [2026-01-10 14:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1ODQyMzMwNzIzQjkzMDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1ODQyMzMwNzIzQjkzMDNBAA==\",\"timestamp\":\"1768033803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:11+05:30"} [2026-01-10 14:00:11] [DEBUG] Ignoring event: delivered [2026-01-10 14:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDM0RENkY3Njc2MDk0NzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDM0RENkY3Njc2MDk0NzBCAA==\",\"timestamp\":\"1768033808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:11+05:30"} [2026-01-10 14:00:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERDM0RENkY3Njc2MDk0NzBCAA== [2026-01-10 14:00:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:30:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NkJBRTE0OTdEM0FDM0I3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NkJBRTE0OTdEM0FDM0I3AA==", "timestamp": "1768033814", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:00:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:00:16] [INFO] Sending instructions to 917202000200 [2026-01-10 14:00:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:00:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:00:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df3109cbba8049c7b1b5759d43246284", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:00:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NkJBRTE0OTdEM0FDM0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NkJBRTE0OTdEM0FDM0I3AA==\",\"timestamp\":\"1768033814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:17+05:30"} [2026-01-10 14:00:18] [DEBUG] Ignoring event: delivered [2026-01-10 14:00:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NkJBRTE0OTdEM0FDM0I3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NkJBRTE0OTdEM0FDM0I3AA==\",\"timestamp\":\"1768033814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:17+05:30"} [2026-01-10 14:00:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1NkJBRTE0OTdEM0FDM0I3AA== [2026-01-10 14:00:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:30:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzdEMDVDODZCNzlFMDlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzdEMDVDODZCNzlFMDlDAA==", "timestamp": "1768033849", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:00:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:00:51] [INFO] Sending instructions to 917202000200 [2026-01-10 14:00:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:00:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:00:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b99f37192f494e28b76a68cc842ed61d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzdEMDVDODZCNzlFMDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzdEMDVDODZCNzlFMDlDAA==\",\"timestamp\":\"1768033849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:51+05:30"} [2026-01-10 14:00:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzdEMDVDODZCNzlFMDlDAA== [2026-01-10 14:00:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzdEMDVDODZCNzlFMDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdEQzdEMDVDODZCNzlFMDlDAA==\",\"timestamp\":\"1768033849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:00:51+05:30"} [2026-01-10 14:00:52] [DEBUG] Ignoring event: delivered [2026-01-10 14:00:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:30:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzMDA2RkQ1OUI3QjkyQ0MxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzMDA2RkQ1OUI3QjkyQ0MxAA==", "timestamp": "1768033854", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:00:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:00:56] [INFO] Sending instructions to 917202000200 [2026-01-10 14:00:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:00:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:00:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4bbfc5f0a7f406c9f3f79769c810a24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:01:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzMDA2RkQ1OUI3QjkyQ0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzMDA2RkQ1OUI3QjkyQ0MxAA==\",\"timestamp\":\"1768033854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:00+05:30"} [2026-01-10 14:01:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:01:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:00:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzMDA2RkQ1OUI3QjkyQ0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzMDA2RkQ1OUI3QjkyQ0MxAA==\",\"timestamp\":\"1768033854\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:00+05:30"} [2026-01-10 14:01:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzMDA2RkQ1OUI3QjkyQ0MxAA== [2026-01-10 14:01:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:31:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEMwMTdGNzk3MzhEMEU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEMwMTdGNzk3MzhEMEU2AA==", "timestamp": "1768033890", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:01:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:01:32] [INFO] Sending instructions to 917202000200 [2026-01-10 14:01:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:01:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:01:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a63007c1fb748899eb622a92fa5a965", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:01:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEMwMTdGNzk3MzhEMEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEMwMTdGNzk3MzhEMEU2AA==\",\"timestamp\":\"1768033890\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:32+05:30"} [2026-01-10 14:01:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEMwMTdGNzk3MzhEMEU2AA== [2026-01-10 14:01:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEMwMTdGNzk3MzhEMEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBOEMwMTdGNzk3MzhEMEU2AA==\",\"timestamp\":\"1768033890\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:35+05:30"} [2026-01-10 14:01:36] [DEBUG] Ignoring event: delivered [2026-01-10 14:01:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:31:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZFRjI3MjQ4OEQyQzU4MUM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZFRjI3MjQ4OEQyQzU4MUM1AA==", "timestamp": "1768033895", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:01:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:01:37] [INFO] Sending instructions to 917202000200 [2026-01-10 14:01:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:01:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:01:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6b44132e22c44ddb47eff5b393a009e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:01:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZFRjI3MjQ4OEQyQzU4MUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZFRjI3MjQ4OEQyQzU4MUM1AA==\",\"timestamp\":\"1768033895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:38+05:30"} [2026-01-10 14:01:38] [DEBUG] Ignoring event: delivered [2026-01-10 14:01:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:31:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBODdBMTdBODU1NEMzMEFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBODdBMTdBODU1NEMzMEFDAA==", "timestamp": "1768033900", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:01:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:01:42] [INFO] Sending instructions to 917202000200 [2026-01-10 14:01:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:01:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:01:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71566cd8ec8e4a80bb2e9fe7de5386a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:01:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZFRjI3MjQ4OEQyQzU4MUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZFRjI3MjQ4OEQyQzU4MUM1AA==\",\"timestamp\":\"1768033895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:43+05:30"} [2026-01-10 14:01:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZFRjI3MjQ4OEQyQzU4MUM1AA== [2026-01-10 14:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBODdBMTdBODU1NEMzMEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBODdBMTdBODU1NEMzMEFDAA==\",\"timestamp\":\"1768033900\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:44+05:30"} [2026-01-10 14:01:44] [DEBUG] Ignoring event: delivered [2026-01-10 14:01:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:31:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlERkY3MDM5Mjg3NEI4M0VFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlERkY3MDM5Mjg3NEI4M0VFAA==", "timestamp": "1768033906", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:01:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:01:48] [INFO] Sending instructions to 917202000200 [2026-01-10 14:01:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:01:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:01:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c693388eac154b86a7128ec3a7280a15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBODdBMTdBODU1NEMzMEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBODdBMTdBODU1NEMzMEFDAA==\",\"timestamp\":\"1768033900\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:49+05:30"} [2026-01-10 14:01:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFBODdBMTdBODU1NEMzMEFDAA== [2026-01-10 14:01:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlERkY3MDM5Mjg3NEI4M0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlERkY3MDM5Mjg3NEI4M0VFAA==\",\"timestamp\":\"1768033906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:49+05:30"} [2026-01-10 14:01:50] [DEBUG] Ignoring event: delivered [2026-01-10 14:01:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlERkY3MDM5Mjg3NEI4M0VFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlERkY3MDM5Mjg3NEI4M0VFAA==\",\"timestamp\":\"1768033906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:51+05:30"} [2026-01-10 14:01:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlERkY3MDM5Mjg3NEI4M0VFAA== [2026-01-10 14:01:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:31:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGNUU3ODlCNkFGOERGMDc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGNUU3ODlCNkFGOERGMDc3AA==", "timestamp": "1768033912", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:01:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:01:53] [INFO] Sending instructions to 917202000200 [2026-01-10 14:01:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:01:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:01:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f715acebf5a4a1182833b67449f2ed1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:01:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGNUU3ODlCNkFGOERGMDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGNUU3ODlCNkFGOERGMDc3AA==\",\"timestamp\":\"1768033912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:57+05:30"} [2026-01-10 14:01:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGNUU3ODlCNkFGOERGMDc3AA== [2026-01-10 14:01:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGNUU3ODlCNkFGOERGMDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGNUU3ODlCNkFGOERGMDc3AA==\",\"timestamp\":\"1768033912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:01:57+05:30"} [2026-01-10 14:01:58] [DEBUG] Ignoring event: delivered [2026-01-10 14:01:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:31:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjQ2MERGMjI2QjkxNzk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjQ2MERGMjI2QjkxNzk0AA==", "timestamp": "1768033917", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:01:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:01:58] [INFO] Sending instructions to 917202000200 [2026-01-10 14:01:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:01:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:01:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77d38624ba324ab1878aa2e5c0cb6722", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjQ2MERGMjI2QjkxNzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjQ2MERGMjI2QjkxNzk0AA==\",\"timestamp\":\"1768033917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:02:00+05:30"} [2026-01-10 14:02:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:02:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:01:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjQ2MERGMjI2QjkxNzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjQ2MERGMjI2QjkxNzk0AA==\",\"timestamp\":\"1768033917\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:02:01+05:30"} [2026-01-10 14:02:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYyNjQ2MERGMjI2QjkxNzk0AA== [2026-01-10 14:02:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:32:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNEMEFFQjFFQ0U0RDJGODU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNEMEFFQjFFQ0U0RDJGODU4AA==", "timestamp": "1768033952", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:02:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:02:34] [INFO] Sending instructions to 917202000200 [2026-01-10 14:02:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:02:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:02:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb3f89212e15466c8030474eae1c34b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:02:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:02:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNEMEFFQjFFQ0U0RDJGODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNEMEFFQjFFQ0U0RDJGODU4AA==\",\"timestamp\":\"1768033952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:02:35+05:30"} [2026-01-10 14:02:36] [DEBUG] Ignoring event: delivered [2026-01-10 14:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:02:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNEMEFFQjFFQ0U0RDJGODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNEMEFFQjFFQ0U0RDJGODU4AA==\",\"timestamp\":\"1768033952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:02:36+05:30"} [2026-01-10 14:02:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNEMEFFQjFFQ0U0RDJGODU4AA== [2026-01-10 14:02:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:32:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUNERTI4MjEzMDcyNkJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUNERTI4MjEzMDcyNkJFAA==", "timestamp": "1768033958", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:02:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:02:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:02:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:02:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:02:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb9bd922b5224f8eb5a64d30e26d9d33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:02:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUNERTI4MjEzMDcyNkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUNERTI4MjEzMDcyNkJFAA==\",\"timestamp\":\"1768033958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:02:43+05:30"} [2026-01-10 14:02:44] [DEBUG] Ignoring event: delivered [2026-01-10 14:02:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUNERTI4MjEzMDcyNkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUNERTI4MjEzMDcyNkJFAA==\",\"timestamp\":\"1768033958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:02:43+05:30"} [2026-01-10 14:02:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUNERTI4MjEzMDcyNkJFAA== [2026-01-10 14:03:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:33:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFODk1NTQyRDVCNkQ0NEE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFODk1NTQyRDVCNkQ0NEE4AA==", "timestamp": "1768033994", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:03:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:03:15] [INFO] Sending instructions to 917202000200 [2026-01-10 14:03:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:03:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:03:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "149e083ad1444ef5b0cc6bab7e457a22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:03:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:33:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU5RDcyQkEzRkYwQkIwQUM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU5RDcyQkEzRkYwQkIwQUM3AA==", "timestamp": "1768033999", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:03:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:03:20] [INFO] Sending instructions to 917202000200 [2026-01-10 14:03:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:03:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:03:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "153fb0ba5d6a47869f60f571419ed4fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:03:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:03:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFODk1NTQyRDVCNkQ0NEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFODk1NTQyRDVCNkQ0NEE4AA==\",\"timestamp\":\"1768033994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:03:20+05:30"} [2026-01-10 14:03:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFODk1NTQyRDVCNkQ0NEE4AA== [2026-01-10 14:03:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:03:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU5RDcyQkEzRkYwQkIwQUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU5RDcyQkEzRkYwQkIwQUM3AA==\",\"timestamp\":\"1768033999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:03:20+05:30"} [2026-01-10 14:03:21] [DEBUG] Ignoring event: delivered [2026-01-10 14:03:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:03:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFODk1NTQyRDVCNkQ0NEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JFODk1NTQyRDVCNkQ0NEE4AA==\",\"timestamp\":\"1768033994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:03:23+05:30"} [2026-01-10 14:03:23] [DEBUG] Ignoring event: delivered [2026-01-10 14:03:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:03:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU5RDcyQkEzRkYwQkIwQUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU5RDcyQkEzRkYwQkIwQUM3AA==\",\"timestamp\":\"1768033999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:03:25+05:30"} [2026-01-10 14:03:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU5RDcyQkEzRkYwQkIwQUM3AA== [2026-01-10 14:03:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:33:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MkMzMDNDRDA5Mjc2RDU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MkMzMDNDRDA5Mjc2RDU3AA==", "timestamp": "1768034004", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:03:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:03:25] [INFO] Sending instructions to 917202000200 [2026-01-10 14:03:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:03:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:03:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e2a99487b10494eaffec134b146d96c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:03:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:03:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MkMzMDNDRDA5Mjc2RDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MkMzMDNDRDA5Mjc2RDU3AA==\",\"timestamp\":\"1768034004\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:03:29+05:30"} [2026-01-10 14:03:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MkMzMDNDRDA5Mjc2RDU3AA== [2026-01-10 14:03:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:03:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MkMzMDNDRDA5Mjc2RDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE3MkMzMDNDRDA5Mjc2RDU3AA==\",\"timestamp\":\"1768034004\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:03:29+05:30"} [2026-01-10 14:03:30] [DEBUG] Ignoring event: delivered [2026-01-10 14:03:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:33:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTdEQ0UzODRBRjM5NjBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTdEQ0UzODRBRjM5NjBBAA==", "timestamp": "1768034009", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:03:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:03:31] [INFO] Sending instructions to 917202000200 [2026-01-10 14:03:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:03:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:03:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18e21ea1a51c48b6a76297a049dd82b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:03:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTdEQ0UzODRBRjM5NjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTdEQ0UzODRBRjM5NjBBAA==\",\"timestamp\":\"1768034009\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:03:33+05:30"} [2026-01-10 14:03:34] [DEBUG] Ignoring event: delivered [2026-01-10 14:03:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:03:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTdEQ0UzODRBRjM5NjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTdEQ0UzODRBRjM5NjBBAA==\",\"timestamp\":\"1768034009\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:03:35+05:30"} [2026-01-10 14:03:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTdEQ0UzODRBRjM5NjBBAA== [2026-01-10 14:04:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:34:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEREM0Q5NEVDMkM0NDhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEREM0Q5NEVDMkM0NDhGAA==", "timestamp": "1768034045", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:04:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:04:06] [INFO] Sending instructions to 917202000200 [2026-01-10 14:04:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:04:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:04:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbbe26c62b4144d0b89f0ce12248dfc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:04:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:34:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0MUZEODgzMjJFQjg5NDBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0MUZEODgzMjJFQjg5NDBFAA==", "timestamp": "1768034050", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:04:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:04:11] [INFO] Sending instructions to 917202000200 [2026-01-10 14:04:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:04:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:04:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7b2e006b1ac4a8694e09c1dcf39523f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:04:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEREM0Q5NEVDMkM0NDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEREM0Q5NEVDMkM0NDhGAA==\",\"timestamp\":\"1768034045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:12+05:30"} [2026-01-10 14:04:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEREM0Q5NEVDMkM0NDhGAA== [2026-01-10 14:04:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEREM0Q5NEVDMkM0NDhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEREM0Q5NEVDMkM0NDhGAA==\",\"timestamp\":\"1768034045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:12+05:30"} [2026-01-10 14:04:13] [DEBUG] Ignoring event: delivered [2026-01-10 14:04:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0MUZEODgzMjJFQjg5NDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0MUZEODgzMjJFQjg5NDBFAA==\",\"timestamp\":\"1768034050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:15+05:30"} [2026-01-10 14:04:16] [DEBUG] Ignoring event: delivered [2026-01-10 14:04:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:34:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MjVBMkUyNzdCNThFNDJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MjVBMkUyNzdCNThFNDJFAA==", "timestamp": "1768034055", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:04:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:04:16] [INFO] Sending instructions to 917202000200 [2026-01-10 14:04:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:04:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:04:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8759cf49d79496f926a53e39faf2e37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MjVBMkUyNzdCNThFNDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MjVBMkUyNzdCNThFNDJFAA==\",\"timestamp\":\"1768034055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:17+05:30"} [2026-01-10 14:04:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MjVBMkUyNzdCNThFNDJFAA== [2026-01-10 14:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0MUZEODgzMjJFQjg5NDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0MUZEODgzMjJFQjg5NDBFAA==\",\"timestamp\":\"1768034050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:17+05:30"} [2026-01-10 14:04:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0MUZEODgzMjJFQjg5NDBFAA== [2026-01-10 14:04:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MjVBMkUyNzdCNThFNDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0MjVBMkUyNzdCNThFNDJFAA==\",\"timestamp\":\"1768034055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:21+05:30"} [2026-01-10 14:04:21] [DEBUG] Ignoring event: delivered [2026-01-10 14:04:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:34:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwNzJEOUNFMDQ3NDlGN0FEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwNzJEOUNFMDQ3NDlGN0FEAA==", "timestamp": "1768034090", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:04:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:04:52] [INFO] Sending instructions to 917202000200 [2026-01-10 14:04:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:04:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:04:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f09cf33e7c5641fa83a2e2711abe5b47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:04:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwNzJEOUNFMDQ3NDlGN0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwNzJEOUNFMDQ3NDlGN0FEAA==\",\"timestamp\":\"1768034090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:52+05:30"} [2026-01-10 14:04:53] [DEBUG] Ignoring event: delivered [2026-01-10 14:04:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwNzJEOUNFMDQ3NDlGN0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwNzJEOUNFMDQ3NDlGN0FEAA==\",\"timestamp\":\"1768034090\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:53+05:30"} [2026-01-10 14:04:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwNzJEOUNFMDQ3NDlGN0FEAA== [2026-01-10 14:04:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:34:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMjlGMUZCNjIwQTBCNjY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMjlGMUZCNjIwQTBCNjY1AA==", "timestamp": "1768034096", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:04:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:04:57] [INFO] Sending instructions to 917202000200 [2026-01-10 14:04:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:04:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:04:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7fc043fb1754dd1a9d6f351a8af62fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:04:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMjlGMUZCNjIwQTBCNjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMjlGMUZCNjIwQTBCNjY1AA==\",\"timestamp\":\"1768034096\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:58+05:30"} [2026-01-10 14:04:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMjlGMUZCNjIwQTBCNjY1AA== [2026-01-10 14:04:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:04:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMjlGMUZCNjIwQTBCNjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JEMjlGMUZCNjIwQTBCNjY1AA==\",\"timestamp\":\"1768034096\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:04:58+05:30"} [2026-01-10 14:04:59] [DEBUG] Ignoring event: delivered [2026-01-10 14:05:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:35:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQzVCNkUwNkVBNTBEQkI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQzVCNkUwNkVBNTBEQkI5AA==", "timestamp": "1768034101", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:05:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:05:03] [INFO] Sending instructions to 917202000200 [2026-01-10 14:05:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:05:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:05:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b03ed64d433143f8ab31fc470a4cfcaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQzVCNkUwNkVBNTBEQkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDQzVCNkUwNkVBNTBEQkI5AA==\",\"timestamp\":\"1768034101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:03+05:30"} [2026-01-10 14:05:03] [DEBUG] Ignoring event: delivered [2026-01-10 14:05:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:35:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QzRCNzdEQjJEOThEMjUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QzRCNzdEQjJEOThEMjUxAA==", "timestamp": "1768034137", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:05:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:05:39] [INFO] Sending instructions to 917202000200 [2026-01-10 14:05:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:05:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:05:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7f76e211a184786aeb2343662b8ae1e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:05:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QzRCNzdEQjJEOThEMjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QzRCNzdEQjJEOThEMjUxAA==\",\"timestamp\":\"1768034137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:39+05:30"} [2026-01-10 14:05:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QzRCNzdEQjJEOThEMjUxAA== [2026-01-10 14:05:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QzRCNzdEQjJEOThEMjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QzRCNzdEQjJEOThEMjUxAA==\",\"timestamp\":\"1768034137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:39+05:30"} [2026-01-10 14:05:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:05:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:35:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4Mjk1RjI1MkQ2NEE2ODU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4Mjk1RjI1MkQ2NEE2ODU4AA==", "timestamp": "1768034142", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:05:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:05:44] [INFO] Sending instructions to 917202000200 [2026-01-10 14:05:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:05:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:05:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f81cc4d99ccf4be99b55b03ad03f5cdd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:05:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4Mjk1RjI1MkQ2NEE2ODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4Mjk1RjI1MkQ2NEE2ODU4AA==\",\"timestamp\":\"1768034142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:45+05:30"} [2026-01-10 14:05:45] [DEBUG] Ignoring event: delivered [2026-01-10 14:05:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4Mjk1RjI1MkQ2NEE2ODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4Mjk1RjI1MkQ2NEE2ODU4AA==\",\"timestamp\":\"1768034142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:48+05:30"} [2026-01-10 14:05:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY4Mjk1RjI1MkQ2NEE2ODU4AA== [2026-01-10 14:05:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:35:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNDJCMzI3Mzk5QUJCODM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNDJCMzI3Mzk5QUJCODM3AA==", "timestamp": "1768034147", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:05:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:05:49] [INFO] Sending instructions to 917202000200 [2026-01-10 14:05:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:05:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:05:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe9723aa77474354a8c4234e88c443c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:05:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNDJCMzI3Mzk5QUJCODM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNDJCMzI3Mzk5QUJCODM3AA==\",\"timestamp\":\"1768034147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:49+05:30"} [2026-01-10 14:05:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNDJCMzI3Mzk5QUJCODM3AA== [2026-01-10 14:05:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:35:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdBRkEwQjc3NkQxMDA4MDhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdBRkEwQjc3NkQxMDA4MDhCAA==", "timestamp": "1768034152", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:05:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:05:54] [INFO] Sending instructions to 917202000200 [2026-01-10 14:05:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:05:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:05:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42f85ca8cfc847a98de0eca6a6d198d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNDJCMzI3Mzk5QUJCODM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNCNDJCMzI3Mzk5QUJCODM3AA==\",\"timestamp\":\"1768034147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:54+05:30"} [2026-01-10 14:05:54] [DEBUG] Ignoring event: delivered [2026-01-10 14:05:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdBRkEwQjc3NkQxMDA4MDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdBRkEwQjc3NkQxMDA4MDhCAA==\",\"timestamp\":\"1768034152\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:56+05:30"} [2026-01-10 14:05:57] [DEBUG] Ignoring event: delivered [2026-01-10 14:05:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:35:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQ0IzQ0U3MkY4RDc4QzM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQ0IzQ0U3MkY4RDc4QzM0AA==", "timestamp": "1768034157", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:05:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:05:59] [INFO] Sending instructions to 917202000200 [2026-01-10 14:05:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:05:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:05:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edfa2b84b7ad460a92666205cec1a6be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:06:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQ0IzQ0U3MkY4RDc4QzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQ0IzQ0U3MkY4RDc4QzM0AA==\",\"timestamp\":\"1768034157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:59+05:30"} [2026-01-10 14:06:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQ0IzQ0U3MkY4RDc4QzM0AA== [2026-01-10 14:06:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdBRkEwQjc3NkQxMDA4MDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdBRkEwQjc3NkQxMDA4MDhCAA==\",\"timestamp\":\"1768034152\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:59+05:30"} [2026-01-10 14:06:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdBRkEwQjc3NkQxMDA4MDhCAA== [2026-01-10 14:06:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:05:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQ0IzQ0U3MkY4RDc4QzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlEQ0IzQ0U3MkY4RDc4QzM0AA==\",\"timestamp\":\"1768034157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:05:59+05:30"} [2026-01-10 14:06:00] [DEBUG] Ignoring event: delivered [2026-01-10 14:06:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:36:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMzJEOTFBQ0Y2NjU4OTc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMzJEOTFBQ0Y2NjU4OTc4AA==", "timestamp": "1768034162", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:06:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:06:04] [INFO] Sending instructions to 917202000200 [2026-01-10 14:06:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:06:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:06:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb0d4f5f6fda4a39954e5240b22322a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:06:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:06:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMzJEOTFBQ0Y2NjU4OTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMzJEOTFBQ0Y2NjU4OTc4AA==\",\"timestamp\":\"1768034162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:06:04+05:30"} [2026-01-10 14:06:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMzJEOTFBQ0Y2NjU4OTc4AA== [2026-01-10 14:06:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:06:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMzJEOTFBQ0Y2NjU4OTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMzJEOTFBQ0Y2NjU4OTc4AA==\",\"timestamp\":\"1768034162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:06:04+05:30"} [2026-01-10 14:06:05] [DEBUG] Ignoring event: delivered [2026-01-10 14:06:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:36:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxQTg2Q0JEMURBNkY4MDVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxQTg2Q0JEMURBNkY4MDVBAA==", "timestamp": "1768034198", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:06:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:06:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:06:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:06:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:06:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2b3a64cb65542e69062cdc2ef26bdbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:06:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxQTg2Q0JEMURBNkY4MDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxQTg2Q0JEMURBNkY4MDVBAA==\",\"timestamp\":\"1768034198\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:06:41+05:30"} [2026-01-10 14:06:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxQTg2Q0JEMURBNkY4MDVBAA== [2026-01-10 14:06:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxQTg2Q0JEMURBNkY4MDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxQTg2Q0JEMURBNkY4MDVBAA==\",\"timestamp\":\"1768034198\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:06:44+05:30"} [2026-01-10 14:06:44] [DEBUG] Ignoring event: delivered [2026-01-10 14:06:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:36:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCOTVFRDRGMjI5NUY5MEI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCOTVFRDRGMjI5NUY5MEI1AA==", "timestamp": "1768034204", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:06:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:06:46] [INFO] Sending instructions to 917202000200 [2026-01-10 14:06:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:06:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:06:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8557150f74a24c0d83bc084c7c647aef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:06:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCOTVFRDRGMjI5NUY5MEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCOTVFRDRGMjI5NUY5MEI1AA==\",\"timestamp\":\"1768034204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:06:46+05:30"} [2026-01-10 14:06:47] [DEBUG] Ignoring event: delivered [2026-01-10 14:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:06:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCOTVFRDRGMjI5NUY5MEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCOTVFRDRGMjI5NUY5MEI1AA==\",\"timestamp\":\"1768034204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:06:46+05:30"} [2026-01-10 14:06:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VCOTVFRDRGMjI5NUY5MEI1AA== [2026-01-10 14:07:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:37:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5QzNDQTRGQTlFOTYzRjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5QzNDQTRGQTlFOTYzRjIyAA==", "timestamp": "1768034240", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:07:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:07:22] [INFO] Sending instructions to 917202000200 [2026-01-10 14:07:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:07:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:07:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf5abafba3a34e2eb34665564cef98b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5QzNDQTRGQTlFOTYzRjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5QzNDQTRGQTlFOTYzRjIyAA==\",\"timestamp\":\"1768034240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:07:25+05:30"} [2026-01-10 14:07:25] [DEBUG] Ignoring event: delivered [2026-01-10 14:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5QzNDQTRGQTlFOTYzRjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5QzNDQTRGQTlFOTYzRjIyAA==\",\"timestamp\":\"1768034240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:07:25+05:30"} [2026-01-10 14:07:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5QzNDQTRGQTlFOTYzRjIyAA== [2026-01-10 14:07:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:37:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyMTE4NkI1RUNDNTJCNTA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyMTE4NkI1RUNDNTJCNTA3AA==", "timestamp": "1768034245", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:07:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:07:27] [INFO] Sending instructions to 917202000200 [2026-01-10 14:07:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:07:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:07:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "028b2a9176984aea95e3f49240e653ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:07:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyMTE4NkI1RUNDNTJCNTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyMTE4NkI1RUNDNTJCNTA3AA==\",\"timestamp\":\"1768034245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:07:31+05:30"} [2026-01-10 14:07:32] [DEBUG] Ignoring event: delivered [2026-01-10 14:07:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyMTE4NkI1RUNDNTJCNTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyMTE4NkI1RUNDNTJCNTA3AA==\",\"timestamp\":\"1768034245\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:07:31+05:30"} [2026-01-10 14:07:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyMTE4NkI1RUNDNTJCNTA3AA== [2026-01-10 14:07:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:37:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5REMxNUJCODZGNTlGQkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5REMxNUJCODZGNTlGQkI1AA==", "timestamp": "1768034250", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:07:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:07:32] [INFO] Sending instructions to 917202000200 [2026-01-10 14:07:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:07:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:07:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a3c46fcc1604fa0b96ad056e4cb2c39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:07:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5REMxNUJCODZGNTlGQkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5REMxNUJCODZGNTlGQkI1AA==\",\"timestamp\":\"1768034250\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:07:32+05:30"} [2026-01-10 14:07:33] [DEBUG] Ignoring event: delivered [2026-01-10 14:07:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5REMxNUJCODZGNTlGQkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5REMxNUJCODZGNTlGQkI1AA==\",\"timestamp\":\"1768034250\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:07:33+05:30"} [2026-01-10 14:07:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY5REMxNUJCODZGNTlGQkI1AA== [2026-01-10 14:07:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:37:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCREQ2M0Q0NzNEQjA5MjA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCREQ2M0Q0NzNEQjA5MjA3AA==", "timestamp": "1768034255", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:07:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:07:37] [INFO] Sending instructions to 917202000200 [2026-01-10 14:07:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:07:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:07:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5dcde7540bb4f97ba14ef588edcffc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:07:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCREQ2M0Q0NzNEQjA5MjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCREQ2M0Q0NzNEQjA5MjA3AA==\",\"timestamp\":\"1768034255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:07:38+05:30"} [2026-01-10 14:07:38] [DEBUG] Ignoring event: delivered [2026-01-10 14:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:07:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCREQ2M0Q0NzNEQjA5MjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCREQ2M0Q0NzNEQjA5MjA3AA==\",\"timestamp\":\"1768034255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:07:38+05:30"} [2026-01-10 14:07:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCREQ2M0Q0NzNEQjA5MjA3AA== [2026-01-10 14:08:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:38:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQTY4QjUxQUJGMDhBMDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQTY4QjUxQUJGMDhBMDVEAA==", "timestamp": "1768034292", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:08:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:08:13] [INFO] Sending instructions to 917202000200 [2026-01-10 14:08:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:08:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:08:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3945e4d00e2e4551ad4d7615a2a5fb24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:08:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQTY4QjUxQUJGMDhBMDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQTY4QjUxQUJGMDhBMDVEAA==\",\"timestamp\":\"1768034292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:08:17+05:30"} [2026-01-10 14:08:17] [DEBUG] Ignoring event: delivered [2026-01-10 14:08:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQTY4QjUxQUJGMDhBMDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQTY4QjUxQUJGMDhBMDVEAA==\",\"timestamp\":\"1768034292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:08:18+05:30"} [2026-01-10 14:08:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZEQTY4QjUxQUJGMDhBMDVEAA== [2026-01-10 14:08:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:38:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5Q0Q3MTRFMzhFOUJCOERCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5Q0Q3MTRFMzhFOUJCOERCAA==", "timestamp": "1768034298", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:08:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:08:20] [INFO] Sending instructions to 917202000200 [2026-01-10 14:08:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:08:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:08:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8279fe1ebcff4fcf829b70aa81a748ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:08:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:08:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5Q0Q3MTRFMzhFOUJCOERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5Q0Q3MTRFMzhFOUJCOERCAA==\",\"timestamp\":\"1768034298\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:08:20+05:30"} [2026-01-10 14:08:21] [DEBUG] Ignoring event: delivered [2026-01-10 14:08:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:08:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5Q0Q3MTRFMzhFOUJCOERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5Q0Q3MTRFMzhFOUJCOERCAA==\",\"timestamp\":\"1768034298\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:08:23+05:30"} [2026-01-10 14:08:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5Q0Q3MTRFMzhFOUJCOERCAA== [2026-01-10 14:08:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:38:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JERTc4MEFFMTE1M0QyNzU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JERTc4MEFFMTE1M0QyNzU3AA==", "timestamp": "1768034303", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:08:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:08:25] [INFO] Sending instructions to 917202000200 [2026-01-10 14:08:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:08:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:08:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d250e69bc714abf920dc5e612e043ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:08:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:08:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JERTc4MEFFMTE1M0QyNzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JERTc4MEFFMTE1M0QyNzU3AA==\",\"timestamp\":\"1768034303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:08:28+05:30"} [2026-01-10 14:08:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JERTc4MEFFMTE1M0QyNzU3AA== [2026-01-10 14:08:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:08:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JERTc4MEFFMTE1M0QyNzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JERTc4MEFFMTE1M0QyNzU3AA==\",\"timestamp\":\"1768034303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:08:29+05:30"} [2026-01-10 14:08:29] [DEBUG] Ignoring event: delivered [2026-01-10 14:09:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:39:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGNjM3RUNFQ0FCN0ZGOEEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGNjM3RUNFQ0FCN0ZGOEEyAA==", "timestamp": "1768034339", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:09:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:09:01] [INFO] Sending instructions to 917202000200 [2026-01-10 14:09:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:09:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:09:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65f01728b46d4c88896056605729ee84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:09:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGNjM3RUNFQ0FCN0ZGOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGNjM3RUNFQ0FCN0ZGOEEyAA==\",\"timestamp\":\"1768034339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:01+05:30"} [2026-01-10 14:09:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGNjM3RUNFQ0FCN0ZGOEEyAA== [2026-01-10 14:09:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGNjM3RUNFQ0FCN0ZGOEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFGNjM3RUNFQ0FCN0ZGOEEyAA==\",\"timestamp\":\"1768034339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:01+05:30"} [2026-01-10 14:09:02] [DEBUG] Ignoring event: delivered [2026-01-10 14:09:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:39:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1NjY2QUUzOUQzRUY5NjQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1NjY2QUUzOUQzRUY5NjQwAA==", "timestamp": "1768034344", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:09:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:09:06] [INFO] Sending instructions to 917202000200 [2026-01-10 14:09:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:09:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:09:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbc1298b4ba940eea09f5f8b03a6f196", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:09:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1NjY2QUUzOUQzRUY5NjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1NjY2QUUzOUQzRUY5NjQwAA==\",\"timestamp\":\"1768034344\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:06+05:30"} [2026-01-10 14:09:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1NjY2QUUzOUQzRUY5NjQwAA== [2026-01-10 14:09:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1NjY2QUUzOUQzRUY5NjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y1NjY2QUUzOUQzRUY5NjQwAA==\",\"timestamp\":\"1768034344\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:06+05:30"} [2026-01-10 14:09:06] [DEBUG] Ignoring event: delivered [2026-01-10 14:09:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:39:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGRDJGQjlEQjhDQzhDNkM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGRDJGQjlEQjhDQzhDNkM4AA==", "timestamp": "1768034349", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:09:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:09:11] [INFO] Sending instructions to 917202000200 [2026-01-10 14:09:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:09:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:09:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "baf6345b963d4710bf906a9def196c10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:09:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGRDJGQjlEQjhDQzhDNkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGRDJGQjlEQjhDQzhDNkM4AA==\",\"timestamp\":\"1768034349\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:14+05:30"} [2026-01-10 14:09:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGRDJGQjlEQjhDQzhDNkM4AA== [2026-01-10 14:09:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:39:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyRjc2MThFNEIwMkU3MTRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyRjc2MThFNEIwMkU3MTRDAA==", "timestamp": "1768034354", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:09:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:09:16] [INFO] Sending instructions to 917202000200 [2026-01-10 14:09:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:09:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:09:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGRDJGQjlEQjhDQzhDNkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGRDJGQjlEQjhDQzhDNkM4AA==\",\"timestamp\":\"1768034349\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:15+05:30"} [2026-01-10 14:09:16] [DEBUG] Ignoring event: delivered [2026-01-10 14:09:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "889c4e8845944819bcc9c833f33ac1c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:09:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyRjc2MThFNEIwMkU3MTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyRjc2MThFNEIwMkU3MTRDAA==\",\"timestamp\":\"1768034354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:17+05:30"} [2026-01-10 14:09:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyRjc2MThFNEIwMkU3MTRDAA== [2026-01-10 14:09:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyRjc2MThFNEIwMkU3MTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEUyRjc2MThFNEIwMkU3MTRDAA==\",\"timestamp\":\"1768034354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:20+05:30"} [2026-01-10 14:09:20] [DEBUG] Ignoring event: delivered [2026-01-10 14:09:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:39:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBNTlDOEUyMzg0NTJGREEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBNTlDOEUyMzg0NTJGREEwAA==", "timestamp": "1768034390", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:09:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:09:52] [INFO] Sending instructions to 917202000200 [2026-01-10 14:09:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:09:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:09:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "306072e5dd54437e82edc3142acb144c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:09:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBNTlDOEUyMzg0NTJGREEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBNTlDOEUyMzg0NTJGREEwAA==\",\"timestamp\":\"1768034390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:55+05:30"} [2026-01-10 14:09:55] [DEBUG] Ignoring event: delivered [2026-01-10 14:09:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBNTlDOEUyMzg0NTJGREEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBNTlDOEUyMzg0NTJGREEwAA==\",\"timestamp\":\"1768034390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:09:56+05:30"} [2026-01-10 14:09:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNBNTlDOEUyMzg0NTJGREEwAA== [2026-01-10 14:09:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:39:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOTFBMkQwQTVFNEEyQTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOTFBMkQwQTVFNEEyQTYxAA==", "timestamp": "1768034395", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:09:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:09:57] [INFO] Sending instructions to 917202000200 [2026-01-10 14:09:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:09:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:09:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a34c1d483d648cd8b013b9849e17bbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:10:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOTFBMkQwQTVFNEEyQTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOTFBMkQwQTVFNEEyQTYxAA==\",\"timestamp\":\"1768034395\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:01+05:30"} [2026-01-10 14:10:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOTFBMkQwQTVFNEEyQTYxAA== [2026-01-10 14:10:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:09:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOTFBMkQwQTVFNEEyQTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyOTFBMkQwQTVFNEEyQTYxAA==\",\"timestamp\":\"1768034395\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:01+05:30"} [2026-01-10 14:10:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:10:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:40:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMUY1MzYzNENCMEY1OUNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMUY1MzYzNENCMEY1OUNBAA==", "timestamp": "1768034400", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:10:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:10:02] [INFO] Sending instructions to 917202000200 [2026-01-10 14:10:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:10:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:10:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20ab07be9f8640c6af704650bbddd82c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:10:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMUY1MzYzNENCMEY1OUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMUY1MzYzNENCMEY1OUNBAA==\",\"timestamp\":\"1768034400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:03+05:30"} [2026-01-10 14:10:03] [DEBUG] Ignoring event: delivered [2026-01-10 14:10:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMUY1MzYzNENCMEY1OUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMUY1MzYzNENCMEY1OUNBAA==\",\"timestamp\":\"1768034400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:03+05:30"} [2026-01-10 14:10:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDMUY1MzYzNENCMEY1OUNBAA== [2026-01-10 14:10:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:40:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRkMxMDBFMDY4RTYwRUEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRkMxMDBFMDY4RTYwRUEzAA==", "timestamp": "1768034436", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:10:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:10:37] [INFO] Sending instructions to 917202000200 [2026-01-10 14:10:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:10:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:10:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f2edd4aed774a45be753f22b8b30995", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:10:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRkMxMDBFMDY4RTYwRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRkMxMDBFMDY4RTYwRUEzAA==\",\"timestamp\":\"1768034436\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:38+05:30"} [2026-01-10 14:10:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:10:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRkMxMDBFMDY4RTYwRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRkMxMDBFMDY4RTYwRUEzAA==\",\"timestamp\":\"1768034436\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:38+05:30"} [2026-01-10 14:10:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFRkMxMDBFMDY4RTYwRUEzAA== [2026-01-10 14:10:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:40:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIxQTFFOUEwMkQxM0YzQkY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIxQTFFOUEwMkQxM0YzQkY1AA==", "timestamp": "1768034441", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:10:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:10:42] [INFO] Sending instructions to 917202000200 [2026-01-10 14:10:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:10:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:10:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa9b9562a1d6481a94bdf2a94794fbc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIxQTFFOUEwMkQxM0YzQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIxQTFFOUEwMkQxM0YzQkY1AA==\",\"timestamp\":\"1768034441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:43+05:30"} [2026-01-10 14:10:43] [DEBUG] Ignoring event: delivered [2026-01-10 14:10:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIxQTFFOUEwMkQxM0YzQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIxQTFFOUEwMkQxM0YzQkY1AA==\",\"timestamp\":\"1768034441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:43+05:30"} [2026-01-10 14:10:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIxQTFFOUEwMkQxM0YzQkY1AA== [2026-01-10 14:10:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:40:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZCQThENkQzQ0QwRkRFMzY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZCQThENkQzQ0QwRkRFMzY3AA==", "timestamp": "1768034446", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:10:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:10:48] [INFO] Sending instructions to 917202000200 [2026-01-10 14:10:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:10:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:10:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2aa26efaedd24f3ca432fabb10f9a38f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:10:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZCQThENkQzQ0QwRkRFMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZCQThENkQzQ0QwRkRFMzY3AA==\",\"timestamp\":\"1768034446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:48+05:30"} [2026-01-10 14:10:49] [DEBUG] Ignoring event: delivered [2026-01-10 14:10:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZCQThENkQzQ0QwRkRFMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZCQThENkQzQ0QwRkRFMzY3AA==\",\"timestamp\":\"1768034446\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:52+05:30"} [2026-01-10 14:10:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZCQThENkQzQ0QwRkRFMzY3AA== [2026-01-10 14:10:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:40:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGMkUxMjVGQjNCNzg1N0VEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGMkUxMjVGQjNCNzg1N0VEAA==", "timestamp": "1768034451", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:10:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:10:53] [INFO] Sending instructions to 917202000200 [2026-01-10 14:10:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:10:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:10:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8004b509ec7d4ca38befd478fc7e4655", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:10:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGMkUxMjVGQjNCNzg1N0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGMkUxMjVGQjNCNzg1N0VEAA==\",\"timestamp\":\"1768034451\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:53+05:30"} [2026-01-10 14:10:54] [DEBUG] Ignoring event: delivered [2026-01-10 14:10:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGMkUxMjVGQjNCNzg1N0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGMkUxMjVGQjNCNzg1N0VEAA==\",\"timestamp\":\"1768034451\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:53+05:30"} [2026-01-10 14:10:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGMkUxMjVGQjNCNzg1N0VEAA== [2026-01-10 14:10:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:40:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQzZENkMwQUFDOTQxQTBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQzZENkMwQUFDOTQxQTBCAA==", "timestamp": "1768034456", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:10:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:10:58] [INFO] Sending instructions to 917202000200 [2026-01-10 14:10:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:10:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:10:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f96d1761f46543c28cf47a79f752ae83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:10:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQzZENkMwQUFDOTQxQTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQzZENkMwQUFDOTQxQTBCAA==\",\"timestamp\":\"1768034456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:10:58+05:30"} [2026-01-10 14:10:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQzZENkMwQUFDOTQxQTBCAA== [2026-01-10 14:11:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:10:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQzZENkMwQUFDOTQxQTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhEQzZENkMwQUFDOTQxQTBCAA==\",\"timestamp\":\"1768034456\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:11:01+05:30"} [2026-01-10 14:11:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:11:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:41:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyNjZERTFGNjhGQ0QzRDBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyNjZERTFGNjhGQ0QzRDBEAA==", "timestamp": "1768034491", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:11:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:11:33] [INFO] Sending instructions to 917202000200 [2026-01-10 14:11:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:11:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:11:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b7e389e33674bd6b21f0356b5bb6c7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:11:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyNjZERTFGNjhGQ0QzRDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyNjZERTFGNjhGQ0QzRDBEAA==\",\"timestamp\":\"1768034491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:11:33+05:30"} [2026-01-10 14:11:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyNjZERTFGNjhGQ0QzRDBEAA== [2026-01-10 14:11:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:11:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyNjZERTFGNjhGQ0QzRDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyNjZERTFGNjhGQ0QzRDBEAA==\",\"timestamp\":\"1768034491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:11:34+05:30"} [2026-01-10 14:11:34] [DEBUG] Ignoring event: delivered [2026-01-10 14:11:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:41:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5N0JDRkEzOTNENkI5NjlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5N0JDRkEzOTNENkI5NjlBAA==", "timestamp": "1768034497", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:11:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:11:39] [INFO] Sending instructions to 917202000200 [2026-01-10 14:11:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:11:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:11:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21532ea0301f496496b4539c4f26ec2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:11:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:11:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5N0JDRkEzOTNENkI5NjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5N0JDRkEzOTNENkI5NjlBAA==\",\"timestamp\":\"1768034497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:11:39+05:30"} [2026-01-10 14:11:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5N0JDRkEzOTNENkI5NjlBAA== [2026-01-10 14:11:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:11:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5N0JDRkEzOTNENkI5NjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY5N0JDRkEzOTNENkI5NjlBAA==\",\"timestamp\":\"1768034497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:11:39+05:30"} [2026-01-10 14:11:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:11:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:41:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5Q0UwNzkzRDIxRkVERjE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5Q0UwNzkzRDIxRkVERjE1AA==", "timestamp": "1768034502", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:11:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:11:44] [INFO] Sending instructions to 917202000200 [2026-01-10 14:11:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:11:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:11:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdbbe2b2e6644a19b739f5f3fedbd3c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:11:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:11:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5Q0UwNzkzRDIxRkVERjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5Q0UwNzkzRDIxRkVERjE1AA==\",\"timestamp\":\"1768034502\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:11:44+05:30"} [2026-01-10 14:11:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5Q0UwNzkzRDIxRkVERjE1AA== [2026-01-10 14:11:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:11:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5Q0UwNzkzRDIxRkVERjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk5Q0UwNzkzRDIxRkVERjE1AA==\",\"timestamp\":\"1768034502\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:11:45+05:30"} [2026-01-10 14:11:45] [DEBUG] Ignoring event: delivered [2026-01-10 14:12:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:42:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOTBCMjY2NTdFQzc3RTQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOTBCMjY2NTdFQzc3RTQxAA==", "timestamp": "1768034538", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:12:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:12:20] [INFO] Sending instructions to 917202000200 [2026-01-10 14:12:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:12:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:12:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5532014cb8045fc85f983dc8631544d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOTBCMjY2NTdFQzc3RTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOTBCMjY2NTdFQzc3RTQxAA==\",\"timestamp\":\"1768034538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:20+05:30"} [2026-01-10 14:12:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOTBCMjY2NTdFQzc3RTQxAA== [2026-01-10 14:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOTBCMjY2NTdFQzc3RTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZEOTBCMjY2NTdFQzc3RTQxAA==\",\"timestamp\":\"1768034538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:21+05:30"} [2026-01-10 14:12:21] [DEBUG] Ignoring event: delivered [2026-01-10 14:12:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:42:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGREMwOEIzOEYwM0IyNDZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGREMwOEIzOEYwM0IyNDZCAA==", "timestamp": "1768034543", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:12:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:12:25] [INFO] Sending instructions to 917202000200 [2026-01-10 14:12:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:12:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:12:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2980bf549734e15964d831c0b29afc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:12:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGREMwOEIzOEYwM0IyNDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGREMwOEIzOEYwM0IyNDZCAA==\",\"timestamp\":\"1768034543\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:25+05:30"} [2026-01-10 14:12:26] [DEBUG] Ignoring event: delivered [2026-01-10 14:12:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGREMwOEIzOEYwM0IyNDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGREMwOEIzOEYwM0IyNDZCAA==\",\"timestamp\":\"1768034543\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:29+05:30"} [2026-01-10 14:12:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFGREMwOEIzOEYwM0IyNDZCAA== [2026-01-10 14:12:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:42:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1MENGNTYwOEQwMTJCQzVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1MENGNTYwOEQwMTJCQzVFAA==", "timestamp": "1768034549", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:12:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:12:31] [INFO] Sending instructions to 917202000200 [2026-01-10 14:12:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:12:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:12:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7757fa556f094c13ae9ee8a90e9b4042", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:12:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1MENGNTYwOEQwMTJCQzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1MENGNTYwOEQwMTJCQzVFAA==\",\"timestamp\":\"1768034549\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:31+05:30"} [2026-01-10 14:12:31] [DEBUG] Ignoring event: delivered [2026-01-10 14:12:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1MENGNTYwOEQwMTJCQzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1MENGNTYwOEQwMTJCQzVFAA==\",\"timestamp\":\"1768034549\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:31+05:30"} [2026-01-10 14:12:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE1MENGNTYwOEQwMTJCQzVFAA== [2026-01-10 14:12:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:42:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYxNTYxQkIyMDA1MzU4Q0MwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYxNTYxQkIyMDA1MzU4Q0MwAA==", "timestamp": "1768034554", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:12:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:12:36] [INFO] Sending instructions to 917202000200 [2026-01-10 14:12:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:12:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:12:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9702c7e62e65426eac4ad4a27b88d48e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYxNTYxQkIyMDA1MzU4Q0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYxNTYxQkIyMDA1MzU4Q0MwAA==\",\"timestamp\":\"1768034554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:36+05:30"} [2026-01-10 14:12:36] [DEBUG] Ignoring event: delivered [2026-01-10 14:12:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYxNTYxQkIyMDA1MzU4Q0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYxNTYxQkIyMDA1MzU4Q0MwAA==\",\"timestamp\":\"1768034554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:36+05:30"} [2026-01-10 14:12:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYxNTYxQkIyMDA1MzU4Q0MwAA== [2026-01-10 14:12:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:42:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NEUzRTNCNzBGRDk4OERCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NEUzRTNCNzBGRDk4OERCAA==", "timestamp": "1768034559", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:12:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:12:41] [INFO] Sending instructions to 917202000200 [2026-01-10 14:12:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:12:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:12:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "877d7accc5d644358d408c7cca500f9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:12:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NEUzRTNCNzBGRDk4OERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NEUzRTNCNzBGRDk4OERCAA==\",\"timestamp\":\"1768034559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:42+05:30"} [2026-01-10 14:12:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NEUzRTNCNzBGRDk4OERCAA== [2026-01-10 14:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NEUzRTNCNzBGRDk4OERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NEUzRTNCNzBGRDk4OERCAA==\",\"timestamp\":\"1768034559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:45+05:30"} [2026-01-10 14:12:46] [DEBUG] Ignoring event: delivered [2026-01-10 14:12:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:42:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQkU3Q0FFMkExN0I4NUJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQkU3Q0FFMkExN0I4NUJDAA==", "timestamp": "1768034564", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:12:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:12:46] [INFO] Sending instructions to 917202000200 [2026-01-10 14:12:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:12:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:12:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78bb8de0e11e48629ce1de3ec8b2ea7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:12:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQkU3Q0FFMkExN0I4NUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQkU3Q0FFMkExN0I4NUJDAA==\",\"timestamp\":\"1768034564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:49+05:30"} [2026-01-10 14:12:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQkU3Q0FFMkExN0I4NUJDAA== [2026-01-10 14:12:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:12:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQkU3Q0FFMkExN0I4NUJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThGQkU3Q0FFMkExN0I4NUJDAA==\",\"timestamp\":\"1768034564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:12:50+05:30"} [2026-01-10 14:12:50] [DEBUG] Ignoring event: delivered [2026-01-10 14:13:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:43:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwOTRDMTAwREU2MDE3QUQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwOTRDMTAwREU2MDE3QUQxAA==", "timestamp": "1768034600", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:13:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:13:21] [INFO] Sending instructions to 917202000200 [2026-01-10 14:13:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:13:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:13:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59886eefdba34255a90505ffe0c882bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:13:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:13:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwOTRDMTAwREU2MDE3QUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwOTRDMTAwREU2MDE3QUQxAA==\",\"timestamp\":\"1768034600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:13:22+05:30"} [2026-01-10 14:13:22] [DEBUG] Ignoring event: delivered [2026-01-10 14:13:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:13:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwOTRDMTAwREU2MDE3QUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwOTRDMTAwREU2MDE3QUQxAA==\",\"timestamp\":\"1768034600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:13:22+05:30"} [2026-01-10 14:13:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwOTRDMTAwREU2MDE3QUQxAA== [2026-01-10 14:13:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:43:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4MjEwOEMwQTY2MkIwREM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4MjEwOEMwQTY2MkIwREM1AA==", "timestamp": "1768034605", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:13:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:13:27] [INFO] Sending instructions to 917202000200 [2026-01-10 14:13:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:13:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:13:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fb449bfd07e468f88ab3fe4b82f986e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:13:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:13:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4MjEwOEMwQTY2MkIwREM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4MjEwOEMwQTY2MkIwREM1AA==\",\"timestamp\":\"1768034605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:13:28+05:30"} [2026-01-10 14:13:28] [DEBUG] Ignoring event: delivered [2026-01-10 14:13:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:13:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4MjEwOEMwQTY2MkIwREM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4MjEwOEMwQTY2MkIwREM1AA==\",\"timestamp\":\"1768034605\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:13:28+05:30"} [2026-01-10 14:13:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4MjEwOEMwQTY2MkIwREM1AA== [2026-01-10 14:14:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:44:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3ODU2RTU3OTY1MDkxQjQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3ODU2RTU3OTY1MDkxQjQ3AA==", "timestamp": "1768034641", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:14:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:14:03] [INFO] Sending instructions to 917202000200 [2026-01-10 14:14:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:14:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:14:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a757b2a30aa342eca5f0ca465de546cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:14:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3ODU2RTU3OTY1MDkxQjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3ODU2RTU3OTY1MDkxQjQ3AA==\",\"timestamp\":\"1768034641\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:04+05:30"} [2026-01-10 14:14:04] [DEBUG] Ignoring event: delivered [2026-01-10 14:14:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3ODU2RTU3OTY1MDkxQjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3ODU2RTU3OTY1MDkxQjQ3AA==\",\"timestamp\":\"1768034641\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:04+05:30"} [2026-01-10 14:14:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3ODU2RTU3OTY1MDkxQjQ3AA== [2026-01-10 14:14:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:44:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMTU1MThDMDVGNjcxN0EwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMTU1MThDMDVGNjcxN0EwAA==", "timestamp": "1768034647", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:14:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:14:08] [INFO] Sending instructions to 917202000200 [2026-01-10 14:14:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:14:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:14:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9eb59207e33d4e86ab9c731075b30b86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:14:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMTU1MThDMDVGNjcxN0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMTU1MThDMDVGNjcxN0EwAA==\",\"timestamp\":\"1768034647\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:09+05:30"} [2026-01-10 14:14:09] [DEBUG] Ignoring event: delivered [2026-01-10 14:14:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMTU1MThDMDVGNjcxN0EwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMTU1MThDMDVGNjcxN0EwAA==\",\"timestamp\":\"1768034647\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:12+05:30"} [2026-01-10 14:14:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMTU1MThDMDVGNjcxN0EwAA== [2026-01-10 14:14:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:44:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNUU3NDhFMjkyRUQ5MDU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNUU3NDhFMjkyRUQ5MDU4AA==", "timestamp": "1768034652", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:14:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:14:13] [INFO] Sending instructions to 917202000200 [2026-01-10 14:14:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:14:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:14:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ee95e7a86044e8e833c6723ec657647", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:14:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNUU3NDhFMjkyRUQ5MDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNUU3NDhFMjkyRUQ5MDU4AA==\",\"timestamp\":\"1768034652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:17+05:30"} [2026-01-10 14:14:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNUU3NDhFMjkyRUQ5MDU4AA== [2026-01-10 14:14:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNUU3NDhFMjkyRUQ5MDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNUU3NDhFMjkyRUQ5MDU4AA==\",\"timestamp\":\"1768034652\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:17+05:30"} [2026-01-10 14:14:17] [DEBUG] Ignoring event: delivered [2026-01-10 14:14:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:44:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUJGMjcwOTRCREI1QTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUJGMjcwOTRCREI1QTNFAA==", "timestamp": "1768034657", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:14:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:14:18] [INFO] Sending instructions to 917202000200 [2026-01-10 14:14:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:14:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:14:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41f4142b27844dbeb63109f1df3461a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:14:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUJGMjcwOTRCREI1QTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUJGMjcwOTRCREI1QTNFAA==\",\"timestamp\":\"1768034657\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:19+05:30"} [2026-01-10 14:14:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUJGMjcwOTRCREI1QTNFAA== [2026-01-10 14:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUJGMjcwOTRCREI1QTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUJGMjcwOTRCREI1QTNFAA==\",\"timestamp\":\"1768034657\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:22+05:30"} [2026-01-10 14:14:22] [DEBUG] Ignoring event: delivered [2026-01-10 14:14:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:44:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5NDg5MUI2OTc5Q0ZCRkJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5NDg5MUI2OTc5Q0ZCRkJCAA==", "timestamp": "1768034693", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:14:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:14:55] [INFO] Sending instructions to 917202000200 [2026-01-10 14:14:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:14:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:14:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe8c28042fff4393995124d8ed04e11e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:14:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5NDg5MUI2OTc5Q0ZCRkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5NDg5MUI2OTc5Q0ZCRkJCAA==\",\"timestamp\":\"1768034693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:55+05:30"} [2026-01-10 14:14:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5NDg5MUI2OTc5Q0ZCRkJCAA== [2026-01-10 14:14:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5NDg5MUI2OTc5Q0ZCRkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5NDg5MUI2OTc5Q0ZCRkJCAA==\",\"timestamp\":\"1768034693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:14:55+05:30"} [2026-01-10 14:14:56] [DEBUG] Ignoring event: delivered [2026-01-10 14:15:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:45:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjEyQzY1MENFQTA4NzIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjEyQzY1MENFQTA4NzIxAA==", "timestamp": "1768034699", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:15:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:15:00] [INFO] Sending instructions to 917202000200 [2026-01-10 14:15:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:15:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:15:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjEyQzY1MENFQTA4NzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjEyQzY1MENFQTA4NzIxAA==\",\"timestamp\":\"1768034699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:00+05:30"} [2026-01-10 14:15:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:15:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e454a089c85d40e2bb97ef86a33d322b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:15:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjEyQzY1MENFQTA4NzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjEyQzY1MENFQTA4NzIxAA==\",\"timestamp\":\"1768034699\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:00+05:30"} [2026-01-10 14:15:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwQjEyQzY1MENFQTA4NzIxAA== [2026-01-10 14:15:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:45:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwOUYxRDUwODVCRTE0RDI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwOUYxRDUwODVCRTE0RDI3AA==", "timestamp": "1768034704", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:15:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:15:06] [INFO] Sending instructions to 917202000200 [2026-01-10 14:15:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:15:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:15:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b22631300ff444e3addcd7ce0dedafa0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:15:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwOUYxRDUwODVCRTE0RDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwOUYxRDUwODVCRTE0RDI3AA==\",\"timestamp\":\"1768034704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:06+05:30"} [2026-01-10 14:15:06] [DEBUG] Ignoring event: delivered [2026-01-10 14:15:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwOUYxRDUwODVCRTE0RDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwOUYxRDUwODVCRTE0RDI3AA==\",\"timestamp\":\"1768034704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:06+05:30"} [2026-01-10 14:15:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwOUYxRDUwODVCRTE0RDI3AA== [2026-01-10 14:15:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:45:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwNEU4MTAyRjIwMkZGOTY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwNEU4MTAyRjIwMkZGOTY4AA==", "timestamp": "1768034709", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:15:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:15:11] [INFO] Sending instructions to 917202000200 [2026-01-10 14:15:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:15:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:15:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e66bf0d06778443d9654121e7e382e60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwNEU4MTAyRjIwMkZGOTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwNEU4MTAyRjIwMkZGOTY4AA==\",\"timestamp\":\"1768034709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:11+05:30"} [2026-01-10 14:15:11] [DEBUG] Ignoring event: delivered [2026-01-10 14:15:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwNEU4MTAyRjIwMkZGOTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwNEU4MTAyRjIwMkZGOTY4AA==\",\"timestamp\":\"1768034709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:12+05:30"} [2026-01-10 14:15:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTcwNEU4MTAyRjIwMkZGOTY4AA== [2026-01-10 14:15:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:45:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRjYyODE4Q0M2QzZEOTgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRjYyODE4Q0M2QzZEOTgwAA==", "timestamp": "1768034714", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:15:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:15:16] [INFO] Sending instructions to 917202000200 [2026-01-10 14:15:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:15:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:15:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2efcb4237ed84e579ac787ddd38fe702", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:15:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRjYyODE4Q0M2QzZEOTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRjYyODE4Q0M2QzZEOTgwAA==\",\"timestamp\":\"1768034714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:17+05:30"} [2026-01-10 14:15:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRjYyODE4Q0M2QzZEOTgwAA== [2026-01-10 14:15:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRjYyODE4Q0M2QzZEOTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRjYyODE4Q0M2QzZEOTgwAA==\",\"timestamp\":\"1768034714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:17+05:30"} [2026-01-10 14:15:18] [DEBUG] Ignoring event: delivered [2026-01-10 14:15:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:45:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFQUZBODI5NTA5QzgzMEE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFQUZBODI5NTA5QzgzMEE2AA==", "timestamp": "1768034750", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:15:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:15:52] [INFO] Sending instructions to 917202000200 [2026-01-10 14:15:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:15:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:15:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce51daad8d904ef2b17676905b51d62d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFQUZBODI5NTA5QzgzMEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFQUZBODI5NTA5QzgzMEE2AA==\",\"timestamp\":\"1768034750\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:52+05:30"} [2026-01-10 14:15:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFQUZBODI5NTA5QzgzMEE2AA== [2026-01-10 14:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFQUZBODI5NTA5QzgzMEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFQUZBODI5NTA5QzgzMEE2AA==\",\"timestamp\":\"1768034750\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:15:52+05:30"} [2026-01-10 14:15:53] [DEBUG] Ignoring event: delivered [2026-01-10 14:15:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:45:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OENFNDQyMTQzODIyODVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OENFNDQyMTQzODIyODVGAA==", "timestamp": "1768034755", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:15:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:15:57] [INFO] Sending instructions to 917202000200 [2026-01-10 14:15:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:15:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:15:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5da9eddd2244103a08d7124061a6482", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:16:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OENFNDQyMTQzODIyODVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OENFNDQyMTQzODIyODVGAA==\",\"timestamp\":\"1768034755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:01+05:30"} [2026-01-10 14:16:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OENFNDQyMTQzODIyODVGAA== [2026-01-10 14:16:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:15:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OENFNDQyMTQzODIyODVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1OENFNDQyMTQzODIyODVGAA==\",\"timestamp\":\"1768034755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:01+05:30"} [2026-01-10 14:16:02] [DEBUG] Ignoring event: delivered [2026-01-10 14:16:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:46:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4M0RFRkFGOUE5RkJDRkQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4M0RFRkFGOUE5RkJDRkQ0AA==", "timestamp": "1768034760", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:16:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:16:02] [INFO] Sending instructions to 917202000200 [2026-01-10 14:16:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:16:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:16:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea8d65185cff4fcf812ba147c459b61a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:16:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4M0RFRkFGOUE5RkJDRkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4M0RFRkFGOUE5RkJDRkQ0AA==\",\"timestamp\":\"1768034760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:02+05:30"} [2026-01-10 14:16:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4M0RFRkFGOUE5RkJDRkQ0AA== [2026-01-10 14:16:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4M0RFRkFGOUE5RkJDRkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE4M0RFRkFGOUE5RkJDRkQ0AA==\",\"timestamp\":\"1768034760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:02+05:30"} [2026-01-10 14:16:03] [DEBUG] Ignoring event: delivered [2026-01-10 14:16:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:46:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzNDgzODUzNzVERjVFNjU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzNDgzODUzNzVERjVFNjU1AA==", "timestamp": "1768034796", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:16:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:16:38] [INFO] Sending instructions to 917202000200 [2026-01-10 14:16:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:16:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:16:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfade7f8e3f24b4a8c1b5723c1787c94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:16:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzNDgzODUzNzVERjVFNjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzNDgzODUzNzVERjVFNjU1AA==\",\"timestamp\":\"1768034796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:39+05:30"} [2026-01-10 14:16:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:16:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzNDgzODUzNzVERjVFNjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzNDgzODUzNzVERjVFNjU1AA==\",\"timestamp\":\"1768034796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:42+05:30"} [2026-01-10 14:16:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUYzNDgzODUzNzVERjVFNjU1AA== [2026-01-10 14:16:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:46:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5MzRDNUY5MTFDREQzN0EzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5MzRDNUY5MTFDREQzN0EzAA==", "timestamp": "1768034801", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:16:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:16:43] [INFO] Sending instructions to 917202000200 [2026-01-10 14:16:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:16:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:16:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc16471a2ec24b4a8ad905058d77e181", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:16:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5MzRDNUY5MTFDREQzN0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5MzRDNUY5MTFDREQzN0EzAA==\",\"timestamp\":\"1768034801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:44+05:30"} [2026-01-10 14:16:44] [DEBUG] Ignoring event: delivered [2026-01-10 14:16:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5MzRDNUY5MTFDREQzN0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5MzRDNUY5MTFDREQzN0EzAA==\",\"timestamp\":\"1768034801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:44+05:30"} [2026-01-10 14:16:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc5MzRDNUY5MTFDREQzN0EzAA== [2026-01-10 14:16:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:46:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4ODkzQjg2RUFDQjJDMTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4ODkzQjg2RUFDQjJDMTU0AA==", "timestamp": "1768034807", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:16:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:16:49] [INFO] Sending instructions to 917202000200 [2026-01-10 14:16:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:16:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:16:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a02866f6e274dcc81dd951d4ff869dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:16:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4ODkzQjg2RUFDQjJDMTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4ODkzQjg2RUFDQjJDMTU0AA==\",\"timestamp\":\"1768034807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:52+05:30"} [2026-01-10 14:16:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4ODkzQjg2RUFDQjJDMTU0AA== [2026-01-10 14:16:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4ODkzQjg2RUFDQjJDMTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI4ODkzQjg2RUFDQjJDMTU0AA==\",\"timestamp\":\"1768034807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:53+05:30"} [2026-01-10 14:16:54] [DEBUG] Ignoring event: delivered [2026-01-10 14:16:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:46:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0RkI0MzFCQjUyMjkzRjY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0RkI0MzFCQjUyMjkzRjY0AA==", "timestamp": "1768034812", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:16:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:16:54] [INFO] Sending instructions to 917202000200 [2026-01-10 14:16:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:16:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:16:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4830c51fcb5408ea3d7a34e09f96aed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:16:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0RkI0MzFCQjUyMjkzRjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0RkI0MzFCQjUyMjkzRjY0AA==\",\"timestamp\":\"1768034812\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:55+05:30"} [2026-01-10 14:16:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0RkI0MzFCQjUyMjkzRjY0AA== [2026-01-10 14:16:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0RkI0MzFCQjUyMjkzRjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0RkI0MzFCQjUyMjkzRjY0AA==\",\"timestamp\":\"1768034812\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:16:55+05:30"} [2026-01-10 14:16:55] [DEBUG] Ignoring event: delivered [2026-01-10 14:17:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:47:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjY4QzBEMTFEMDVFRkZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjY4QzBEMTFEMDVFRkZGAA==", "timestamp": "1768034848", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:17:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:17:30] [INFO] Sending instructions to 917202000200 [2026-01-10 14:17:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:17:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:17:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd8534a3ddb44a479f455267e7e612ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:17:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:17:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjY4QzBEMTFEMDVFRkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjY4QzBEMTFEMDVFRkZGAA==\",\"timestamp\":\"1768034848\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:17:31+05:30"} [2026-01-10 14:17:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjY4QzBEMTFEMDVFRkZGAA== [2026-01-10 14:17:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:17:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjY4QzBEMTFEMDVFRkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg3NjY4QzBEMTFEMDVFRkZGAA==\",\"timestamp\":\"1768034848\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:17:34+05:30"} [2026-01-10 14:17:34] [DEBUG] Ignoring event: delivered [2026-01-10 14:17:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:47:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBNzVGNTE5M0FDM0VBRDA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBNzVGNTE5M0FDM0VBRDA3AA==", "timestamp": "1768034853", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:17:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:17:35] [INFO] Sending instructions to 917202000200 [2026-01-10 14:17:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:17:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:17:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e892db4480224409afaba316055e97d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:17:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:17:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBNzVGNTE5M0FDM0VBRDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBNzVGNTE5M0FDM0VBRDA3AA==\",\"timestamp\":\"1768034853\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:17:35+05:30"} [2026-01-10 14:17:36] [DEBUG] Ignoring event: delivered [2026-01-10 14:17:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:17:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBNzVGNTE5M0FDM0VBRDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBNzVGNTE5M0FDM0VBRDA3AA==\",\"timestamp\":\"1768034853\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:17:35+05:30"} [2026-01-10 14:17:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBNzVGNTE5M0FDM0VBRDA3AA== [2026-01-10 14:17:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:47:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2MDU2NzY3QTI2NjEyOTBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2MDU2NzY3QTI2NjEyOTBCAA==", "timestamp": "1768034858", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:17:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:17:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:17:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:17:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:17:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:17:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2MDU2NzY3QTI2NjEyOTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2MDU2NzY3QTI2NjEyOTBCAA==\",\"timestamp\":\"1768034858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:17:40+05:30"} [2026-01-10 14:17:40] [DEBUG] Ignoring event: delivered [2026-01-10 14:17:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f0b7b70230b4e8d89189a89b89d8d05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:17:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:17:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2MDU2NzY3QTI2NjEyOTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2MDU2NzY3QTI2NjEyOTBCAA==\",\"timestamp\":\"1768034858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:17:40+05:30"} [2026-01-10 14:17:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2MDU2NzY3QTI2NjEyOTBCAA== [2026-01-10 14:18:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:48:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRjY4ODc0MDAxNzBFNUU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRjY4ODc0MDAxNzBFNUU2AA==", "timestamp": "1768034894", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:18:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:18:15] [INFO] Sending instructions to 917202000200 [2026-01-10 14:18:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:18:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:18:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61c1de48957742e0b51bb541fff684a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:18:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:18:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRjY4ODc0MDAxNzBFNUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRjY4ODc0MDAxNzBFNUU2AA==\",\"timestamp\":\"1768034894\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:18:19+05:30"} [2026-01-10 14:18:19] [DEBUG] Ignoring event: delivered [2026-01-10 14:18:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:18:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRjY4ODc0MDAxNzBFNUU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRjY4ODc0MDAxNzBFNUU2AA==\",\"timestamp\":\"1768034894\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:18:19+05:30"} [2026-01-10 14:18:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBRjY4ODc0MDAxNzBFNUU2AA== [2026-01-10 14:18:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:48:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2RDU3QkQxMEExMTI2MTI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2RDU3QkQxMEExMTI2MTI5AA==", "timestamp": "1768034899", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:18:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:18:21] [INFO] Sending instructions to 917202000200 [2026-01-10 14:18:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:18:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:18:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6f269e564cd46d7821164d909251f6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:18:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:18:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2RDU3QkQxMEExMTI2MTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2RDU3QkQxMEExMTI2MTI5AA==\",\"timestamp\":\"1768034899\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:18:21+05:30"} [2026-01-10 14:18:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2RDU3QkQxMEExMTI2MTI5AA== [2026-01-10 14:18:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:18:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2RDU3QkQxMEExMTI2MTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2RDU3QkQxMEExMTI2MTI5AA==\",\"timestamp\":\"1768034899\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:18:21+05:30"} [2026-01-10 14:18:22] [DEBUG] Ignoring event: delivered [2026-01-10 14:18:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:48:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMzFCNTBDMjUwNDIxMzc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMzFCNTBDMjUwNDIxMzc3AA==", "timestamp": "1768034904", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:18:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:18:26] [INFO] Sending instructions to 917202000200 [2026-01-10 14:18:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:18:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:18:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fceee15243934419aa333b8df0c8111a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:18:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMzFCNTBDMjUwNDIxMzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMzFCNTBDMjUwNDIxMzc3AA==\",\"timestamp\":\"1768034904\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:18:27+05:30"} [2026-01-10 14:18:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMzFCNTBDMjUwNDIxMzc3AA== [2026-01-10 14:18:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMzFCNTBDMjUwNDIxMzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhEMzFCNTBDMjUwNDIxMzc3AA==\",\"timestamp\":\"1768034904\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:18:27+05:30"} [2026-01-10 14:18:27] [DEBUG] Ignoring event: delivered [2026-01-10 14:19:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:49:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI5NjQ2REVCMTEwNjVFNEU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI5NjQ2REVCMTEwNjVFNEU2AA==", "timestamp": "1768034940", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:19:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:19:02] [INFO] Sending instructions to 917202000200 [2026-01-10 14:19:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:19:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:19:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "358c584f4b4d41b1952299b0c94556bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:19:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI5NjQ2REVCMTEwNjVFNEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI5NjQ2REVCMTEwNjVFNEU2AA==\",\"timestamp\":\"1768034940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:03+05:30"} [2026-01-10 14:19:03] [DEBUG] Ignoring event: delivered [2026-01-10 14:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI5NjQ2REVCMTEwNjVFNEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI5NjQ2REVCMTEwNjVFNEU2AA==\",\"timestamp\":\"1768034940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:06+05:30"} [2026-01-10 14:19:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI5NjQ2REVCMTEwNjVFNEU2AA== [2026-01-10 14:19:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:49:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NjdFMTBEQjMxMzI2NkUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NjdFMTBEQjMxMzI2NkUyAA==", "timestamp": "1768034946", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:19:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:19:08] [INFO] Sending instructions to 917202000200 [2026-01-10 14:19:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:19:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:19:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09ebbff7368a4d518c2b1d8ad28a3394", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:19:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NjdFMTBEQjMxMzI2NkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NjdFMTBEQjMxMzI2NkUyAA==\",\"timestamp\":\"1768034946\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:08+05:30"} [2026-01-10 14:19:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NjdFMTBEQjMxMzI2NkUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NjdFMTBEQjMxMzI2NkUyAA==\",\"timestamp\":\"1768034946\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:08+05:30"} [2026-01-10 14:19:08] [DEBUG] Ignoring event: delivered [2026-01-10 14:19:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0NjdFMTBEQjMxMzI2NkUyAA== [2026-01-10 14:19:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:49:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzMxMjU1NjgxOTE1MEZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzMxMjU1NjgxOTE1MEZEAA==", "timestamp": "1768034952", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:19:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:19:13] [INFO] Sending instructions to 917202000200 [2026-01-10 14:19:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:19:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:19:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b28eb313186c4d35a43a81dbe1d3bafc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:19:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzMxMjU1NjgxOTE1MEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzMxMjU1NjgxOTE1MEZEAA==\",\"timestamp\":\"1768034952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:13+05:30"} [2026-01-10 14:19:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzMxMjU1NjgxOTE1MEZEAA== [2026-01-10 14:19:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzMxMjU1NjgxOTE1MEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNzMxMjU1NjgxOTE1MEZEAA==\",\"timestamp\":\"1768034952\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:13+05:30"} [2026-01-10 14:19:14] [DEBUG] Ignoring event: delivered [2026-01-10 14:19:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:49:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxODA3NTQyNjk2Nzk5RjhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxODA3NTQyNjk2Nzk5RjhCAA==", "timestamp": "1768034956", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:19:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:19:18] [INFO] Sending instructions to 917202000200 [2026-01-10 14:19:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:19:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:19:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7294499f2df46dba935dca0488241ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:19:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxODA3NTQyNjk2Nzk5RjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxODA3NTQyNjk2Nzk5RjhCAA==\",\"timestamp\":\"1768034956\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:19+05:30"} [2026-01-10 14:19:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxODA3NTQyNjk2Nzk5RjhCAA== [2026-01-10 14:19:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxODA3NTQyNjk2Nzk5RjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxODA3NTQyNjk2Nzk5RjhCAA==\",\"timestamp\":\"1768034956\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:19+05:30"} [2026-01-10 14:19:20] [DEBUG] Ignoring event: delivered [2026-01-10 14:19:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:49:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3ODlCQzZFRTk5QzgyNjk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3ODlCQzZFRTk5QzgyNjk0AA==", "timestamp": "1768034992", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:19:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:19:54] [INFO] Sending instructions to 917202000200 [2026-01-10 14:19:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:19:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:19:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35eb09c91024445fb00ef2e76d8a5ed4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:19:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3ODlCQzZFRTk5QzgyNjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3ODlCQzZFRTk5QzgyNjk0AA==\",\"timestamp\":\"1768034992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:54+05:30"} [2026-01-10 14:19:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3ODlCQzZFRTk5QzgyNjk0AA== [2026-01-10 14:19:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3ODlCQzZFRTk5QzgyNjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY3ODlCQzZFRTk5QzgyNjk0AA==\",\"timestamp\":\"1768034992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:19:55+05:30"} [2026-01-10 14:19:55] [DEBUG] Ignoring event: delivered [2026-01-10 14:19:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:49:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjMxRjVGMjc0Q0YzMzM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjMxRjVGMjc0Q0YzMzM5AA==", "timestamp": "1768034997", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:19:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:19:59] [INFO] Sending instructions to 917202000200 [2026-01-10 14:19:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:19:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:19:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce552c75d85b4ae0a145b41766530945", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:20:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjMxRjVGMjc0Q0YzMzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjMxRjVGMjc0Q0YzMzM5AA==\",\"timestamp\":\"1768034997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:00+05:30"} [2026-01-10 14:20:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjMxRjVGMjc0Q0YzMzM5AA== [2026-01-10 14:20:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:19:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjMxRjVGMjc0Q0YzMzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTExQjMxRjVGMjc0Q0YzMzM5AA==\",\"timestamp\":\"1768034997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:00+05:30"} [2026-01-10 14:20:00] [DEBUG] Ignoring event: delivered [2026-01-10 14:20:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:50:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCRDk1MkM5QjVEQzc4QzU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCRDk1MkM5QjVEQzc4QzU1AA==", "timestamp": "1768035002", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:20:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:20:04] [INFO] Sending instructions to 917202000200 [2026-01-10 14:20:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:20:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:20:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "83964b7832484ec499b71ba31348cc53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:20:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:20:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCRDk1MkM5QjVEQzc4QzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCRDk1MkM5QjVEQzc4QzU1AA==\",\"timestamp\":\"1768035002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:04+05:30"} [2026-01-10 14:20:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCRDk1MkM5QjVEQzc4QzU1AA== [2026-01-10 14:20:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:20:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCRDk1MkM5QjVEQzc4QzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBCRDk1MkM5QjVEQzc4QzU1AA==\",\"timestamp\":\"1768035002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:05+05:30"} [2026-01-10 14:20:05] [DEBUG] Ignoring event: delivered [2026-01-10 14:20:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:50:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1NzVBMDdBNkQ3RDJCMDcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1NzVBMDdBNkQ3RDJCMDcyAA==", "timestamp": "1768035038", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:20:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:20:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:20:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:20:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:20:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b5a81efb9be4301b7118d6b157343c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:20:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:20:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1NzVBMDdBNkQ3RDJCMDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1NzVBMDdBNkQ3RDJCMDcyAA==\",\"timestamp\":\"1768035038\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:41+05:30"} [2026-01-10 14:20:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1NzVBMDdBNkQ3RDJCMDcyAA== [2026-01-10 14:20:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:50:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0QUIyNzg0NEJCODcyQzc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0QUIyNzg0NEJCODcyQzc0AA==", "timestamp": "1768035043", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:20:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:20:45] [INFO] Sending instructions to 917202000200 [2026-01-10 14:20:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:20:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:20:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0feafa016d364c5ab4be671faf021c4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:20:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:20:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1NzVBMDdBNkQ3RDJCMDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ1NzVBMDdBNkQ3RDJCMDcyAA==\",\"timestamp\":\"1768035038\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:45+05:30"} [2026-01-10 14:20:45] [DEBUG] Ignoring event: delivered [2026-01-10 14:20:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:20:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0QUIyNzg0NEJCODcyQzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0QUIyNzg0NEJCODcyQzc0AA==\",\"timestamp\":\"1768035043\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:45+05:30"} [2026-01-10 14:20:45] [DEBUG] Ignoring event: delivered [2026-01-10 14:20:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:20:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0QUIyNzg0NEJCODcyQzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0QUIyNzg0NEJCODcyQzc0AA==\",\"timestamp\":\"1768035043\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:45+05:30"} [2026-01-10 14:20:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM0QUIyNzg0NEJCODcyQzc0AA== [2026-01-10 14:20:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:50:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RUFEMEQwN0REODREQ0U0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RUFEMEQwN0REODREQ0U0AA==", "timestamp": "1768035048", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:20:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:20:50] [INFO] Sending instructions to 917202000200 [2026-01-10 14:20:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:20:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:20:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:20:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RUFEMEQwN0REODREQ0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RUFEMEQwN0REODREQ0U0AA==\",\"timestamp\":\"1768035048\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:50+05:30"} [2026-01-10 14:20:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RUFEMEQwN0REODREQ0U0AA== [2026-01-10 14:20:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24d4dfe2f40b4bcda8b116d92ad51489", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:20:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:20:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RUFEMEQwN0REODREQ0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI2RUFEMEQwN0REODREQ0U0AA==\",\"timestamp\":\"1768035048\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:20:50+05:30"} [2026-01-10 14:20:51] [DEBUG] Ignoring event: delivered [2026-01-10 14:21:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:51:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2RTJFNEU4NTMwNTJEQjIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2RTJFNEU4NTMwNTJEQjIwAA==", "timestamp": "1768035084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:21:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:21:25] [INFO] Sending instructions to 917202000200 [2026-01-10 14:21:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:21:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:21:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b37f0b622dfd4a89bb8529d26a6a3593", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:21:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2RTJFNEU4NTMwNTJEQjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2RTJFNEU4NTMwNTJEQjIwAA==\",\"timestamp\":\"1768035084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:26+05:30"} [2026-01-10 14:21:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2RTJFNEU4NTMwNTJEQjIwAA== [2026-01-10 14:21:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2RTJFNEU4NTMwNTJEQjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2RTJFNEU4NTMwNTJEQjIwAA==\",\"timestamp\":\"1768035084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:26+05:30"} [2026-01-10 14:21:27] [DEBUG] Ignoring event: delivered [2026-01-10 14:21:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:51:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGOUUyQzFFRDMxNTExMzA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGOUUyQzFFRDMxNTExMzA0AA==", "timestamp": "1768035089", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:21:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:21:31] [INFO] Sending instructions to 917202000200 [2026-01-10 14:21:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:21:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:21:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab43946c0c5a4c86be5938a8b3558419", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGOUUyQzFFRDMxNTExMzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGOUUyQzFFRDMxNTExMzA0AA==\",\"timestamp\":\"1768035089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:31+05:30"} [2026-01-10 14:21:31] [DEBUG] Ignoring event: delivered [2026-01-10 14:21:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGOUUyQzFFRDMxNTExMzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGOUUyQzFFRDMxNTExMzA0AA==\",\"timestamp\":\"1768035089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:31+05:30"} [2026-01-10 14:21:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGOUUyQzFFRDMxNTExMzA0AA== [2026-01-10 14:21:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:51:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQTk5QUEyRUMxNUMzMDMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQTk5QUEyRUMxNUMzMDMxAA==", "timestamp": "1768035094", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:21:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:21:35] [INFO] Sending instructions to 917202000200 [2026-01-10 14:21:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:21:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:21:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8ba0486866d4b22a8b022b103badade", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:21:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQTk5QUEyRUMxNUMzMDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQTk5QUEyRUMxNUMzMDMxAA==\",\"timestamp\":\"1768035094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:39+05:30"} [2026-01-10 14:21:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:21:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQTk5QUEyRUMxNUMzMDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQTk5QUEyRUMxNUMzMDMxAA==\",\"timestamp\":\"1768035094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:39+05:30"} [2026-01-10 14:21:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzQTk5QUEyRUMxNUMzMDMxAA== [2026-01-10 14:21:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:51:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyQ0Q4QkVFNjNBM0NCMjk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyQ0Q4QkVFNjNBM0NCMjk1AA==", "timestamp": "1768035099", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:21:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:21:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:21:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:21:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:21:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0122b0d770814193815fd5612922e1b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:21:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyQ0Q4QkVFNjNBM0NCMjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyQ0Q4QkVFNjNBM0NCMjk1AA==\",\"timestamp\":\"1768035099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:41+05:30"} [2026-01-10 14:21:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyQ0Q4QkVFNjNBM0NCMjk1AA== [2026-01-10 14:21:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyQ0Q4QkVFNjNBM0NCMjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEyQ0Q4QkVFNjNBM0NCMjk1AA==\",\"timestamp\":\"1768035099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:41+05:30"} [2026-01-10 14:21:41] [DEBUG] Ignoring event: delivered [2026-01-10 14:21:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:51:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDODA3NEFDOUVEOTAxMTMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDODA3NEFDOUVEOTAxMTMxAA==", "timestamp": "1768035104", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:21:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:21:46] [INFO] Sending instructions to 917202000200 [2026-01-10 14:21:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:21:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:21:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f25905a4083c41e3b5d0f1edc4f53f0e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDODA3NEFDOUVEOTAxMTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDODA3NEFDOUVEOTAxMTMxAA==\",\"timestamp\":\"1768035104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:46+05:30"} [2026-01-10 14:21:47] [DEBUG] Ignoring event: delivered [2026-01-10 14:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:21:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDODA3NEFDOUVEOTAxMTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDODA3NEFDOUVEOTAxMTMxAA==\",\"timestamp\":\"1768035104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:21:46+05:30"} [2026-01-10 14:21:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDODA3NEFDOUVEOTAxMTMxAA== [2026-01-10 14:22:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:52:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MxQkI2MzM3OUY1M0Q2Q0ZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MxQkI2MzM3OUY1M0Q2Q0ZEAA==", "timestamp": "1768035140", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:22:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:22:22] [INFO] Sending instructions to 917202000200 [2026-01-10 14:22:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:22:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:22:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "220f72304e094facba79cf8d273f646d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:22:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MxQkI2MzM3OUY1M0Q2Q0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MxQkI2MzM3OUY1M0Q2Q0ZEAA==\",\"timestamp\":\"1768035140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:22:22+05:30"} [2026-01-10 14:22:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MxQkI2MzM3OUY1M0Q2Q0ZEAA== [2026-01-10 14:22:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MxQkI2MzM3OUY1M0Q2Q0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MxQkI2MzM3OUY1M0Q2Q0ZEAA==\",\"timestamp\":\"1768035140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:22:22+05:30"} [2026-01-10 14:22:23] [DEBUG] Ignoring event: delivered [2026-01-10 14:22:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:52:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5RTg4OTVCODlEQjg4NjNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5RTg4OTVCODlEQjg4NjNDAA==", "timestamp": "1768035145", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:22:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:22:26] [INFO] Sending instructions to 917202000200 [2026-01-10 14:22:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:22:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:22:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7dfb93f0f13f4288a3512a17e2a99e67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:22:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:22:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5RTg4OTVCODlEQjg4NjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5RTg4OTVCODlEQjg4NjNDAA==\",\"timestamp\":\"1768035145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:22:27+05:30"} [2026-01-10 14:22:27] [DEBUG] Ignoring event: delivered [2026-01-10 14:22:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:22:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5RTg4OTVCODlEQjg4NjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5RTg4OTVCODlEQjg4NjNDAA==\",\"timestamp\":\"1768035145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:22:27+05:30"} [2026-01-10 14:22:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5RTg4OTVCODlEQjg4NjNDAA== [2026-01-10 14:22:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:52:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OERGM0IzRUQ0MTU1MjZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OERGM0IzRUQ0MTU1MjZBAA==", "timestamp": "1768035150", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:22:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:22:32] [INFO] Sending instructions to 917202000200 [2026-01-10 14:22:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:22:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:22:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:22:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OERGM0IzRUQ0MTU1MjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OERGM0IzRUQ0MTU1MjZBAA==\",\"timestamp\":\"1768035150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:22:32+05:30"} [2026-01-10 14:22:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OERGM0IzRUQ0MTU1MjZBAA== [2026-01-10 14:22:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11538703824641d18832a2bb0e9b59c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:22:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:22:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OERGM0IzRUQ0MTU1MjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OERGM0IzRUQ0MTU1MjZBAA==\",\"timestamp\":\"1768035150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:22:32+05:30"} [2026-01-10 14:22:32] [DEBUG] Ignoring event: delivered [2026-01-10 14:23:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:53:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5MDQ0N0NDNTA5OTI3RTQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5MDQ0N0NDNTA5OTI3RTQyAA==", "timestamp": "1768035186", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:23:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:23:08] [INFO] Sending instructions to 917202000200 [2026-01-10 14:23:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:23:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:23:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d58fcb0541c4445a3d3bd5e5f0eec0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:23:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5MDQ0N0NDNTA5OTI3RTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5MDQ0N0NDNTA5OTI3RTQyAA==\",\"timestamp\":\"1768035186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:08+05:30"} [2026-01-10 14:23:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5MDQ0N0NDNTA5OTI3RTQyAA== [2026-01-10 14:23:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5MDQ0N0NDNTA5OTI3RTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM5MDQ0N0NDNTA5OTI3RTQyAA==\",\"timestamp\":\"1768035186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:12+05:30"} [2026-01-10 14:23:13] [DEBUG] Ignoring event: delivered [2026-01-10 14:23:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:53:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNkZGM0JCQzM3Qjg4ODBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNkZGM0JCQzM3Qjg4ODBCAA==", "timestamp": "1768035191", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:23:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:23:13] [INFO] Sending instructions to 917202000200 [2026-01-10 14:23:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:23:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:23:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf462a8a7dd346909cad859325621204", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNkZGM0JCQzM3Qjg4ODBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNkZGM0JCQzM3Qjg4ODBCAA==\",\"timestamp\":\"1768035191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:14+05:30"} [2026-01-10 14:23:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNkZGM0JCQzM3Qjg4ODBCAA== [2026-01-10 14:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNkZGM0JCQzM3Qjg4ODBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FDNkZGM0JCQzM3Qjg4ODBCAA==\",\"timestamp\":\"1768035191\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:14+05:30"} [2026-01-10 14:23:14] [DEBUG] Ignoring event: delivered [2026-01-10 14:23:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:53:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFN0ZENjM2NDdFQzcyQjhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFN0ZENjM2NDdFQzcyQjhBAA==", "timestamp": "1768035196", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:23:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:23:18] [INFO] Sending instructions to 917202000200 [2026-01-10 14:23:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:23:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:23:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e15147261a0349cb9466e1840b7a1cc7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:23:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFN0ZENjM2NDdFQzcyQjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFN0ZENjM2NDdFQzcyQjhBAA==\",\"timestamp\":\"1768035196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:19+05:30"} [2026-01-10 14:23:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFN0ZENjM2NDdFQzcyQjhBAA== [2026-01-10 14:23:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFN0ZENjM2NDdFQzcyQjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZFN0ZENjM2NDdFQzcyQjhBAA==\",\"timestamp\":\"1768035196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:22+05:30"} [2026-01-10 14:23:22] [DEBUG] Ignoring event: delivered [2026-01-10 14:23:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:53:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGQjNEMkFGMEU4MEYwMEE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGQjNEMkFGMEU4MEYwMEE2AA==", "timestamp": "1768035201", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:23:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:23:23] [INFO] Sending instructions to 917202000200 [2026-01-10 14:23:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:23:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:23:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1792c869062841e891328a20b0dc7a1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:23:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGQjNEMkFGMEU4MEYwMEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGQjNEMkFGMEU4MEYwMEE2AA==\",\"timestamp\":\"1768035201\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:24+05:30"} [2026-01-10 14:23:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGQjNEMkFGMEU4MEYwMEE2AA== [2026-01-10 14:23:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGQjNEMkFGMEU4MEYwMEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGQjNEMkFGMEU4MEYwMEE2AA==\",\"timestamp\":\"1768035201\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:24+05:30"} [2026-01-10 14:23:24] [DEBUG] Ignoring event: delivered [2026-01-10 14:23:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:53:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3OEM2NzREMUMwRTZGMkU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3OEM2NzREMUMwRTZGMkU4AA==", "timestamp": "1768035206", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:23:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:23:28] [INFO] Sending instructions to 917202000200 [2026-01-10 14:23:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:23:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:23:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9856f080ec98460fafffe34d6cbac06a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:23:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3OEM2NzREMUMwRTZGMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3OEM2NzREMUMwRTZGMkU4AA==\",\"timestamp\":\"1768035206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:28+05:30"} [2026-01-10 14:23:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3OEM2NzREMUMwRTZGMkU4AA== [2026-01-10 14:23:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:23:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3OEM2NzREMUMwRTZGMkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA3OEM2NzREMUMwRTZGMkU4AA==\",\"timestamp\":\"1768035206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:23:29+05:30"} [2026-01-10 14:23:30] [DEBUG] Ignoring event: delivered [2026-01-10 14:24:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:54:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzlDOEY4QTJCRURFNDUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzlDOEY4QTJCRURFNDUyAA==", "timestamp": "1768035242", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:24:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:24:04] [INFO] Sending instructions to 917202000200 [2026-01-10 14:24:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:24:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:24:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7ce5df503cd44eca0cc57473e4e2849", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzlDOEY4QTJCRURFNDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzlDOEY4QTJCRURFNDUyAA==\",\"timestamp\":\"1768035242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:05+05:30"} [2026-01-10 14:24:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzlDOEY4QTJCRURFNDUyAA== [2026-01-10 14:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzlDOEY4QTJCRURFNDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzlDOEY4QTJCRURFNDUyAA==\",\"timestamp\":\"1768035242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:05+05:30"} [2026-01-10 14:24:05] [DEBUG] Ignoring event: delivered [2026-01-10 14:24:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:54:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMzRGNzQ5QzVGQjlCNjFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMzRGNzQ5QzVGQjlCNjFEAA==", "timestamp": "1768035248", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:24:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:24:09] [INFO] Sending instructions to 917202000200 [2026-01-10 14:24:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:24:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:24:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef999e1faeec4815b7d5ef59b8ca512a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:24:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMzRGNzQ5QzVGQjlCNjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMzRGNzQ5QzVGQjlCNjFEAA==\",\"timestamp\":\"1768035248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:13+05:30"} [2026-01-10 14:24:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMzRGNzQ5QzVGQjlCNjFEAA== [2026-01-10 14:24:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMzRGNzQ5QzVGQjlCNjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyMzRGNzQ5QzVGQjlCNjFEAA==\",\"timestamp\":\"1768035248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:13+05:30"} [2026-01-10 14:24:13] [DEBUG] Ignoring event: delivered [2026-01-10 14:24:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:54:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFODdERDIyMUQ1NDMxRjY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFODdERDIyMUQ1NDMxRjY0AA==", "timestamp": "1768035253", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:24:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:24:15] [INFO] Sending instructions to 917202000200 [2026-01-10 14:24:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:24:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:24:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "174c91f8cb964ce29d6a656fd170f26c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:24:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFODdERDIyMUQ1NDMxRjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFODdERDIyMUQ1NDMxRjY0AA==\",\"timestamp\":\"1768035253\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:15+05:30"} [2026-01-10 14:24:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFODdERDIyMUQ1NDMxRjY0AA== [2026-01-10 14:24:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFODdERDIyMUQ1NDMxRjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFODdERDIyMUQ1NDMxRjY0AA==\",\"timestamp\":\"1768035253\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:15+05:30"} [2026-01-10 14:24:16] [DEBUG] Ignoring event: delivered [2026-01-10 14:24:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:54:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMkU4QjExNDdFREJGQkI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMkU4QjExNDdFREJGQkI4AA==", "timestamp": "1768035289", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:24:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:24:51] [INFO] Sending instructions to 917202000200 [2026-01-10 14:24:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:24:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:24:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a396eabe592a46a28638b8a063b5ef7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:24:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMkU4QjExNDdFREJGQkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMkU4QjExNDdFREJGQkI4AA==\",\"timestamp\":\"1768035289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:51+05:30"} [2026-01-10 14:24:51] [DEBUG] Ignoring event: delivered [2026-01-10 14:24:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMkU4QjExNDdFREJGQkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMkU4QjExNDdFREJGQkI4AA==\",\"timestamp\":\"1768035289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:55+05:30"} [2026-01-10 14:24:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdGMkU4QjExNDdFREJGQkI4AA== [2026-01-10 14:24:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:54:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBREEyMTdCQzE2QkNEQTJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBREEyMTdCQzE2QkNEQTJDAA==", "timestamp": "1768035294", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:24:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:24:56] [INFO] Sending instructions to 917202000200 [2026-01-10 14:24:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:24:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:24:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e64d32ac8d4e4cbfb5082debd365801c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:24:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBREEyMTdCQzE2QkNEQTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBREEyMTdCQzE2QkNEQTJDAA==\",\"timestamp\":\"1768035294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:24:57+05:30"} [2026-01-10 14:24:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBREEyMTdCQzE2QkNEQTJDAA== [2026-01-10 14:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:24:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBREEyMTdCQzE2QkNEQTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVBREEyMTdCQzE2QkNEQTJDAA==\",\"timestamp\":\"1768035294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:00+05:30"} [2026-01-10 14:25:00] [DEBUG] Ignoring event: delivered [2026-01-10 14:25:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:55:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4MDY3MjBBM0E2Rjg2NzI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4MDY3MjBBM0E2Rjg2NzI5AA==", "timestamp": "1768035299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:25:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:25:01] [INFO] Sending instructions to 917202000200 [2026-01-10 14:25:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:25:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:25:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c4ce22611a545c0bce166e1d204d2d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:25:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4MDY3MjBBM0E2Rjg2NzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4MDY3MjBBM0E2Rjg2NzI5AA==\",\"timestamp\":\"1768035299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:01+05:30"} [2026-01-10 14:25:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4MDY3MjBBM0E2Rjg2NzI5AA== [2026-01-10 14:25:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4MDY3MjBBM0E2Rjg2NzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E4MDY3MjBBM0E2Rjg2NzI5AA==\",\"timestamp\":\"1768035299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:01+05:30"} [2026-01-10 14:25:02] [DEBUG] Ignoring event: delivered [2026-01-10 14:25:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:55:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1REI3QThDNUM5NDMzOUE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1REI3QThDNUM5NDMzOUE0AA==", "timestamp": "1768035304", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:25:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:25:06] [INFO] Sending instructions to 917202000200 [2026-01-10 14:25:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:25:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:25:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e09ca9d319184263bc872ca25f606c85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:25:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1REI3QThDNUM5NDMzOUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1REI3QThDNUM5NDMzOUE0AA==\",\"timestamp\":\"1768035304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:06+05:30"} [2026-01-10 14:25:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1REI3QThDNUM5NDMzOUE0AA== [2026-01-10 14:25:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1REI3QThDNUM5NDMzOUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I1REI3QThDNUM5NDMzOUE0AA==\",\"timestamp\":\"1768035304\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:06+05:30"} [2026-01-10 14:25:06] [DEBUG] Ignoring event: delivered [2026-01-10 14:25:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:55:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NzI4MUE4RjU1NzgwMEVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NzI4MUE4RjU1NzgwMEVEAA==", "timestamp": "1768035309", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:25:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:25:11] [INFO] Sending instructions to 917202000200 [2026-01-10 14:25:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:25:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:25:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b3b88fbffd34ebaabcd021eecdb830f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:25:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NzI4MUE4RjU1NzgwMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NzI4MUE4RjU1NzgwMEVEAA==\",\"timestamp\":\"1768035309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:14+05:30"} [2026-01-10 14:25:15] [DEBUG] Ignoring event: delivered [2026-01-10 14:25:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NzI4MUE4RjU1NzgwMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NzI4MUE4RjU1NzgwMEVEAA==\",\"timestamp\":\"1768035309\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:15+05:30"} [2026-01-10 14:25:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NzI4MUE4RjU1NzgwMEVEAA== [2026-01-10 14:25:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:55:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QjdEMDRBQTFEOTczNkYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QjdEMDRBQTFEOTczNkYzAA==", "timestamp": "1768035314", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:25:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:25:16] [INFO] Sending instructions to 917202000200 [2026-01-10 14:25:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:25:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:25:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb9389d0817a485a8b2fee5a9fd51f87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:25:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QjdEMDRBQTFEOTczNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QjdEMDRBQTFEOTczNkYzAA==\",\"timestamp\":\"1768035314\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:20+05:30"} [2026-01-10 14:25:20] [DEBUG] Ignoring event: delivered [2026-01-10 14:25:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QjdEMDRBQTFEOTczNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QjdEMDRBQTFEOTczNkYzAA==\",\"timestamp\":\"1768035314\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:20+05:30"} [2026-01-10 14:25:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI5QjdEMDRBQTFEOTczNkYzAA== [2026-01-10 14:25:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:55:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjRENjJFRkM1QUVGMzFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjRENjJFRkM1QUVGMzFGAA==", "timestamp": "1768035350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:25:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:25:52] [INFO] Sending instructions to 917202000200 [2026-01-10 14:25:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:25:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:25:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7df76e5565e1452b830d5758131a3bf1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:25:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjRENjJFRkM1QUVGMzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjRENjJFRkM1QUVGMzFGAA==\",\"timestamp\":\"1768035350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:52+05:30"} [2026-01-10 14:25:52] [DEBUG] Ignoring event: delivered [2026-01-10 14:25:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjRENjJFRkM1QUVGMzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjRENjJFRkM1QUVGMzFGAA==\",\"timestamp\":\"1768035350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:52+05:30"} [2026-01-10 14:25:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjRENjJFRkM1QUVGMzFGAA== [2026-01-10 14:25:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:55:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNkQ0RkRDNUNCQUQ2OUEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNkQ0RkRDNUNCQUQ2OUEwAA==", "timestamp": "1768035355", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:25:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:25:57] [INFO] Sending instructions to 917202000200 [2026-01-10 14:25:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:25:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:25:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e64e18d2715493cb4b8919b0797bf28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:25:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNkQ0RkRDNUNCQUQ2OUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNkQ0RkRDNUNCQUQ2OUEwAA==\",\"timestamp\":\"1768035355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:58+05:30"} [2026-01-10 14:25:58] [DEBUG] Ignoring event: delivered [2026-01-10 14:25:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:25:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNkQ0RkRDNUNCQUQ2OUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNkQ0RkRDNUNCQUQ2OUEwAA==\",\"timestamp\":\"1768035355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:25:58+05:30"} [2026-01-10 14:25:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNkQ0RkRDNUNCQUQ2OUEwAA== [2026-01-10 14:26:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:56:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDNENBQ0VEODgyNDk3NjE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDNENBQ0VEODgyNDk3NjE0AA==", "timestamp": "1768035391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:26:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:26:33] [INFO] Sending instructions to 917202000200 [2026-01-10 14:26:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:26:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:26:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d190ccc47c541f9b06c88a33037bfaa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:26:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDNENBQ0VEODgyNDk3NjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDNENBQ0VEODgyNDk3NjE0AA==\",\"timestamp\":\"1768035391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:33+05:30"} [2026-01-10 14:26:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDNENBQ0VEODgyNDk3NjE0AA== [2026-01-10 14:26:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDNENBQ0VEODgyNDk3NjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0VDNENBQ0VEODgyNDk3NjE0AA==\",\"timestamp\":\"1768035391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:33+05:30"} [2026-01-10 14:26:34] [DEBUG] Ignoring event: delivered [2026-01-10 14:26:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:56:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyREE4NEFBNjY3MjZBMEU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyREE4NEFBNjY3MjZBMEU4AA==", "timestamp": "1768035397", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:26:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:26:38] [INFO] Sending instructions to 917202000200 [2026-01-10 14:26:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:26:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:26:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "553a6c7cfbda4077ba36cab543501ed9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyREE4NEFBNjY3MjZBMEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyREE4NEFBNjY3MjZBMEU4AA==\",\"timestamp\":\"1768035397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:38+05:30"} [2026-01-10 14:26:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyREE4NEFBNjY3MjZBMEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyREE4NEFBNjY3MjZBMEU4AA==\",\"timestamp\":\"1768035397\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:38+05:30"} [2026-01-10 14:26:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyREE4NEFBNjY3MjZBMEU4AA== [2026-01-10 14:26:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:56:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1OUU3MkU4MzVDNkY5NkYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1OUU3MkU4MzVDNkY5NkYwAA==", "timestamp": "1768035402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:26:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:26:43] [INFO] Sending instructions to 917202000200 [2026-01-10 14:26:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:26:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:26:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "417fea6371374ea59288c8b3cb7dbfa4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:26:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1OUU3MkU4MzVDNkY5NkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1OUU3MkU4MzVDNkY5NkYwAA==\",\"timestamp\":\"1768035402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:44+05:30"} [2026-01-10 14:26:45] [DEBUG] Ignoring event: delivered [2026-01-10 14:26:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1OUU3MkU4MzVDNkY5NkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1OUU3MkU4MzVDNkY5NkYwAA==\",\"timestamp\":\"1768035402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:44+05:30"} [2026-01-10 14:26:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY1OUU3MkU4MzVDNkY5NkYwAA== [2026-01-10 14:26:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:56:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5RkRGMThBRDE5NjQ0QkZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5RkRGMThBRDE5NjQ0QkZBAA==", "timestamp": "1768035406", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:26:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:26:48] [INFO] Sending instructions to 917202000200 [2026-01-10 14:26:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:26:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:26:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afc75d640ae64ec78f96d6ba053136eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5RkRGMThBRDE5NjQ0QkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5RkRGMThBRDE5NjQ0QkZBAA==\",\"timestamp\":\"1768035406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:48+05:30"} [2026-01-10 14:26:49] [DEBUG] Ignoring event: delivered [2026-01-10 14:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5RkRGMThBRDE5NjQ0QkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5RkRGMThBRDE5NjQ0QkZBAA==\",\"timestamp\":\"1768035406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:48+05:30"} [2026-01-10 14:26:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk5RkRGMThBRDE5NjQ0QkZBAA== [2026-01-10 14:26:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:56:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQzNTI0OTM2ODRCOTQ3QzM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQzNTI0OTM2ODRCOTQ3QzM2AA==", "timestamp": "1768035411", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:26:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:26:53] [INFO] Sending instructions to 917202000200 [2026-01-10 14:26:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:26:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:26:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5f18555faaa4f26a1bfe98f42ed644e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQzNTI0OTM2ODRCOTQ3QzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQzNTI0OTM2ODRCOTQ3QzM2AA==\",\"timestamp\":\"1768035411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:53+05:30"} [2026-01-10 14:26:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQzNTI0OTM2ODRCOTQ3QzM2AA== [2026-01-10 14:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQzNTI0OTM2ODRCOTQ3QzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQzNTI0OTM2ODRCOTQ3QzM2AA==\",\"timestamp\":\"1768035411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:26:53+05:30"} [2026-01-10 14:26:53] [DEBUG] Ignoring event: delivered [2026-01-10 14:26:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:56:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMzg3RjU4NDU4Q0UwMzJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMzg3RjU4NDU4Q0UwMzJDAA==", "timestamp": "1768035416", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:26:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:26:58] [INFO] Sending instructions to 917202000200 [2026-01-10 14:26:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:26:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:26:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "593af03b841f4cf1a3e7f60cb38333b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:27:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMzg3RjU4NDU4Q0UwMzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMzg3RjU4NDU4Q0UwMzJDAA==\",\"timestamp\":\"1768035416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:27:00+05:30"} [2026-01-10 14:27:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:27:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:26:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMzg3RjU4NDU4Q0UwMzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMzg3RjU4NDU4Q0UwMzJDAA==\",\"timestamp\":\"1768035416\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:27:00+05:30"} [2026-01-10 14:27:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCMzg3RjU4NDU4Q0UwMzJDAA== [2026-01-10 14:27:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:57:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQjBCMTBBRTMzQ0EyNTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQjBCMTBBRTMzQ0EyNTU0AA==", "timestamp": "1768035452", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:27:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:27:34] [INFO] Sending instructions to 917202000200 [2026-01-10 14:27:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:27:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:27:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "724e796971cc49ffafd975b005cd7131", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:27:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:27:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQjBCMTBBRTMzQ0EyNTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQjBCMTBBRTMzQ0EyNTU0AA==\",\"timestamp\":\"1768035452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:27:35+05:30"} [2026-01-10 14:27:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQjBCMTBBRTMzQ0EyNTU0AA== [2026-01-10 14:27:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:27:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQjBCMTBBRTMzQ0EyNTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQjBCMTBBRTMzQ0EyNTU0AA==\",\"timestamp\":\"1768035452\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:27:35+05:30"} [2026-01-10 14:27:36] [DEBUG] Ignoring event: delivered [2026-01-10 14:27:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:57:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MTg1MDVFQzhEMkZGN0UzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MTg1MDVFQzhEMkZGN0UzAA==", "timestamp": "1768035457", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:27:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:27:39] [INFO] Sending instructions to 917202000200 [2026-01-10 14:27:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:27:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:27:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63aaacbfae7944f2b37104e89f670f37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:27:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:27:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MTg1MDVFQzhEMkZGN0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MTg1MDVFQzhEMkZGN0UzAA==\",\"timestamp\":\"1768035457\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:27:39+05:30"} [2026-01-10 14:27:40] [DEBUG] Ignoring event: delivered [2026-01-10 14:27:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:27:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MTg1MDVFQzhEMkZGN0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MTg1MDVFQzhEMkZGN0UzAA==\",\"timestamp\":\"1768035457\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:27:39+05:30"} [2026-01-10 14:27:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MTg1MDVFQzhEMkZGN0UzAA== [2026-01-10 14:28:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:58:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OTBGOEU1NzhEM0Q4NTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OTBGOEU1NzhEM0Q4NTI0AA==", "timestamp": "1768035493", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:28:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:28:15] [INFO] Sending instructions to 917202000200 [2026-01-10 14:28:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:28:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:28:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eec949b9006d494ebb097cb5535ef025", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OTBGOEU1NzhEM0Q4NTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OTBGOEU1NzhEM0Q4NTI0AA==\",\"timestamp\":\"1768035493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:16+05:30"} [2026-01-10 14:28:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OTBGOEU1NzhEM0Q4NTI0AA== [2026-01-10 14:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OTBGOEU1NzhEM0Q4NTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1OTBGOEU1NzhEM0Q4NTI0AA==\",\"timestamp\":\"1768035493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:16+05:30"} [2026-01-10 14:28:16] [DEBUG] Ignoring event: delivered [2026-01-10 14:28:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:58:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MjJFQkQ3MUU1MUJDRkY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MjJFQkQ3MUU1MUJDRkY4AA==", "timestamp": "1768035498", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:28:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:28:20] [INFO] Sending instructions to 917202000200 [2026-01-10 14:28:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:28:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:28:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce306f1343e24012aca23e9d81d75b89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MjJFQkQ3MUU1MUJDRkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MjJFQkQ3MUU1MUJDRkY4AA==\",\"timestamp\":\"1768035498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:20+05:30"} [2026-01-10 14:28:20] [DEBUG] Ignoring event: delivered [2026-01-10 14:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MjJFQkQ3MUU1MUJDRkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MjJFQkQ3MUU1MUJDRkY4AA==\",\"timestamp\":\"1768035498\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:20+05:30"} [2026-01-10 14:28:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E0MjJFQkQ3MUU1MUJDRkY4AA== [2026-01-10 14:28:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:58:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzQkM2NDQzMDhFMDAwQjJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzQkM2NDQzMDhFMDAwQjJFAA==", "timestamp": "1768035503", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:28:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:28:25] [INFO] Sending instructions to 917202000200 [2026-01-10 14:28:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:28:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:28:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5aeebfe1c967415ca3bc09b232d5d309", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzQkM2NDQzMDhFMDAwQjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzQkM2NDQzMDhFMDAwQjJFAA==\",\"timestamp\":\"1768035503\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:25+05:30"} [2026-01-10 14:28:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzQkM2NDQzMDhFMDAwQjJFAA== [2026-01-10 14:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzQkM2NDQzMDhFMDAwQjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzQkM2NDQzMDhFMDAwQjJFAA==\",\"timestamp\":\"1768035503\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:25+05:30"} [2026-01-10 14:28:25] [DEBUG] Ignoring event: delivered [2026-01-10 14:28:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:58:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0OTU1RDlFMzkxQUE1NzBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0OTU1RDlFMzkxQUE1NzBCAA==", "timestamp": "1768035508", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:28:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:28:29] [INFO] Sending instructions to 917202000200 [2026-01-10 14:28:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:28:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:28:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6afe820e8dd94f0289ff32533ecc0204", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:28:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0OTU1RDlFMzkxQUE1NzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0OTU1RDlFMzkxQUE1NzBCAA==\",\"timestamp\":\"1768035508\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:30+05:30"} [2026-01-10 14:28:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0OTU1RDlFMzkxQUE1NzBCAA== [2026-01-10 14:28:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0OTU1RDlFMzkxQUE1NzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE0OTU1RDlFMzkxQUE1NzBCAA==\",\"timestamp\":\"1768035508\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:30+05:30"} [2026-01-10 14:28:30] [DEBUG] Ignoring event: delivered [2026-01-10 14:28:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:58:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5RUVDMDlCMDg4M0JEQzJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5RUVDMDlCMDg4M0JEQzJGAA==", "timestamp": "1768035512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:28:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:28:34] [INFO] Sending instructions to 917202000200 [2026-01-10 14:28:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:28:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:28:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20dbc3b573f34564a426c5453d983088", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:28:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5RUVDMDlCMDg4M0JEQzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5RUVDMDlCMDg4M0JEQzJGAA==\",\"timestamp\":\"1768035512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:34+05:30"} [2026-01-10 14:28:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5RUVDMDlCMDg4M0JEQzJGAA== [2026-01-10 14:28:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:28:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5RUVDMDlCMDg4M0JEQzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY5RUVDMDlCMDg4M0JEQzJGAA==\",\"timestamp\":\"1768035512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:28:34+05:30"} [2026-01-10 14:28:35] [DEBUG] Ignoring event: delivered [2026-01-10 14:29:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:59:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNkQ5RkIzQTZGQjU0RkRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNkQ5RkIzQTZGQjU0RkRDAA==", "timestamp": "1768035548", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:29:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:29:10] [INFO] Sending instructions to 917202000200 [2026-01-10 14:29:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:29:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:29:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51b85b8649084f7ca560b5479ddd7e94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:29:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:29:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNkQ5RkIzQTZGQjU0RkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNkQ5RkIzQTZGQjU0RkRDAA==\",\"timestamp\":\"1768035548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:29:10+05:30"} [2026-01-10 14:29:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNkQ5RkIzQTZGQjU0RkRDAA== [2026-01-10 14:29:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:29:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNkQ5RkIzQTZGQjU0RkRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENGNkQ5RkIzQTZGQjU0RkRDAA==\",\"timestamp\":\"1768035548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:29:10+05:30"} [2026-01-10 14:29:11] [DEBUG] Ignoring event: delivered [2026-01-10 14:29:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:59:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3NTQ1RDUxRTMyQjU1OTE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3NTQ1RDUxRTMyQjU1OTE0AA==", "timestamp": "1768035553", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:29:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:29:15] [INFO] Sending instructions to 917202000200 [2026-01-10 14:29:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:29:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:29:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d416fd38d2d45f3a1dd6f3264812c09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:29:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3NTQ1RDUxRTMyQjU1OTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3NTQ1RDUxRTMyQjU1OTE0AA==\",\"timestamp\":\"1768035553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:29:15+05:30"} [2026-01-10 14:29:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3NTQ1RDUxRTMyQjU1OTE0AA== [2026-01-10 14:29:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:29:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3NTQ1RDUxRTMyQjU1OTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3NTQ1RDUxRTMyQjU1OTE0AA==\",\"timestamp\":\"1768035553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:29:15+05:30"} [2026-01-10 14:29:16] [DEBUG] Ignoring event: delivered [2026-01-10 14:29:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:59:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2RjI5MjExNENCODYwRjc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2RjI5MjExNENCODYwRjc1AA==", "timestamp": "1768035558", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:29:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:29:20] [INFO] Sending instructions to 917202000200 [2026-01-10 14:29:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:29:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:29:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33a33f5dc9604ff18bb6a10c766156f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:29:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2RjI5MjExNENCODYwRjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2RjI5MjExNENCODYwRjc1AA==\",\"timestamp\":\"1768035558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:29:22+05:30"} [2026-01-10 14:29:22] [DEBUG] Ignoring event: delivered [2026-01-10 14:29:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:29:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2RjI5MjExNENCODYwRjc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2RjI5MjExNENCODYwRjc1AA==\",\"timestamp\":\"1768035558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:29:22+05:30"} [2026-01-10 14:29:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2RjI5MjExNENCODYwRjc1AA== [2026-01-10 14:29:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 08:59:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMTUwODNGQUI2MkE0MUExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMTUwODNGQUI2MkE0MUExAA==", "timestamp": "1768035594", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:29:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:29:56] [INFO] Sending instructions to 917202000200 [2026-01-10 14:29:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:29:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:29:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fb71d1bab7b4b0aa52dafba1eaad5c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:29:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:29:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMTUwODNGQUI2MkE0MUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMTUwODNGQUI2MkE0MUExAA==\",\"timestamp\":\"1768035594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:29:56+05:30"} [2026-01-10 14:29:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMTUwODNGQUI2MkE0MUExAA== [2026-01-10 14:29:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:29:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMTUwODNGQUI2MkE0MUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERFMTUwODNGQUI2MkE0MUExAA==\",\"timestamp\":\"1768035594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:29:56+05:30"} [2026-01-10 14:29:58] [DEBUG] Ignoring event: delivered [2026-01-10 14:30:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:00:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMzFEQ0UzNUZBNjc5NzI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMzFEQ0UzNUZBNjc5NzI0AA==", "timestamp": "1768035600", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:30:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:30:01] [INFO] Sending instructions to 917202000200 [2026-01-10 14:30:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:30:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:30:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e43d4b1a6be74b198447b0cb848b947b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMzFEQ0UzNUZBNjc5NzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMzFEQ0UzNUZBNjc5NzI0AA==\",\"timestamp\":\"1768035600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:02+05:30"} [2026-01-10 14:30:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMzFEQ0UzNUZBNjc5NzI0AA== [2026-01-10 14:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMzFEQ0UzNUZBNjc5NzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMzFEQ0UzNUZBNjc5NzI0AA==\",\"timestamp\":\"1768035600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:02+05:30"} [2026-01-10 14:30:03] [DEBUG] Ignoring event: delivered [2026-01-10 14:30:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:00:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOTY4OENGNkIwM0M3Mzk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOTY4OENGNkIwM0M3Mzk0AA==", "timestamp": "1768035605", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:30:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:30:07] [INFO] Sending instructions to 917202000200 [2026-01-10 14:30:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:30:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:30:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21842d6905834808979bed1b13db7cdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:30:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOTY4OENGNkIwM0M3Mzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOTY4OENGNkIwM0M3Mzk0AA==\",\"timestamp\":\"1768035605\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:07+05:30"} [2026-01-10 14:30:07] [DEBUG] Ignoring event: delivered [2026-01-10 14:30:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOTY4OENGNkIwM0M3Mzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOTY4OENGNkIwM0M3Mzk0AA==\",\"timestamp\":\"1768035605\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:07+05:30"} [2026-01-10 14:30:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUyOTY4OENGNkIwM0M3Mzk0AA== [2026-01-10 14:30:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:00:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RDRFMTIyM0NCOUY0M0FFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RDRFMTIyM0NCOUY0M0FFAA==", "timestamp": "1768035610", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:30:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:30:12] [INFO] Sending instructions to 917202000200 [2026-01-10 14:30:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:30:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:30:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c6dea59cee945d6a29aa0b95c1f140d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:30:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RDRFMTIyM0NCOUY0M0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RDRFMTIyM0NCOUY0M0FFAA==\",\"timestamp\":\"1768035610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:12+05:30"} [2026-01-10 14:30:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RDRFMTIyM0NCOUY0M0FFAA== [2026-01-10 14:30:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RDRFMTIyM0NCOUY0M0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3RDRFMTIyM0NCOUY0M0FFAA==\",\"timestamp\":\"1768035610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:12+05:30"} [2026-01-10 14:30:13] [DEBUG] Ignoring event: delivered [2026-01-10 14:30:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:00:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBFNEI5MUNGODI2Q0YxMDY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBFNEI5MUNGODI2Q0YxMDY1AA==", "timestamp": "1768035647", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:30:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:30:48] [INFO] Sending instructions to 917202000200 [2026-01-10 14:30:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:30:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:30:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc6ffbca9975492d9b61e6519c24979a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBFNEI5MUNGODI2Q0YxMDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBFNEI5MUNGODI2Q0YxMDY1AA==\",\"timestamp\":\"1768035647\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:49+05:30"} [2026-01-10 14:30:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBFNEI5MUNGODI2Q0YxMDY1AA== [2026-01-10 14:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBFNEI5MUNGODI2Q0YxMDY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBFNEI5MUNGODI2Q0YxMDY1AA==\",\"timestamp\":\"1768035647\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:49+05:30"} [2026-01-10 14:30:49] [DEBUG] Ignoring event: delivered [2026-01-10 14:30:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:00:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzREVEODkxQTA1ODlGRTIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzREVEODkxQTA1ODlGRTIzAA==", "timestamp": "1768035653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:30:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:30:54] [INFO] Sending instructions to 917202000200 [2026-01-10 14:30:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:30:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:30:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db2659e39b4c4392b39d5c9c96c42fa1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzREVEODkxQTA1ODlGRTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzREVEODkxQTA1ODlGRTIzAA==\",\"timestamp\":\"1768035653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:55+05:30"} [2026-01-10 14:30:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzREVEODkxQTA1ODlGRTIzAA== [2026-01-10 14:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzREVEODkxQTA1ODlGRTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzREVEODkxQTA1ODlGRTIzAA==\",\"timestamp\":\"1768035653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:30:55+05:30"} [2026-01-10 14:30:55] [DEBUG] Ignoring event: delivered [2026-01-10 14:30:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:00:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFN0U1M0Q3MTMzRUY1MDQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFN0U1M0Q3MTMzRUY1MDQyAA==", "timestamp": "1768035658", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:30:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:30:59] [INFO] Sending instructions to 917202000200 [2026-01-10 14:30:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:30:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:30:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0f114b03f684864a6f34457c9cf69e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:31:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFN0U1M0Q3MTMzRUY1MDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFN0U1M0Q3MTMzRUY1MDQyAA==\",\"timestamp\":\"1768035658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:00+05:30"} [2026-01-10 14:31:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:31:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFN0U1M0Q3MTMzRUY1MDQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFN0U1M0Q3MTMzRUY1MDQyAA==\",\"timestamp\":\"1768035658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:00+05:30"} [2026-01-10 14:31:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRFN0U1M0Q3MTMzRUY1MDQyAA== [2026-01-10 14:31:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:01:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMEM5NEJFRThDOUQxRjcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMEM5NEJFRThDOUQxRjcyAA==", "timestamp": "1768035663", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:31:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:31:04] [INFO] Sending instructions to 917202000200 [2026-01-10 14:31:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:31:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:31:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b77142e10e6d4aa1b8c0a1b49e126b87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:31:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:31:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMEM5NEJFRThDOUQxRjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMEM5NEJFRThDOUQxRjcyAA==\",\"timestamp\":\"1768035663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:07+05:30"} [2026-01-10 14:31:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMEM5NEJFRThDOUQxRjcyAA== [2026-01-10 14:31:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:31:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMEM5NEJFRThDOUQxRjcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRGMEM5NEJFRThDOUQxRjcyAA==\",\"timestamp\":\"1768035663\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:07+05:30"} [2026-01-10 14:31:07] [DEBUG] Ignoring event: delivered [2026-01-10 14:31:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:01:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQzgzRDIxRDFGNkMzOUIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQzgzRDIxRDFGNkMzOUIwAA==", "timestamp": "1768035698", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:31:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:31:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:31:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:31:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:31:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57b1ff609d4545f0b0df7181a3bd5157", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:31:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQzgzRDIxRDFGNkMzOUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQzgzRDIxRDFGNkMzOUIwAA==\",\"timestamp\":\"1768035698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:41+05:30"} [2026-01-10 14:31:42] [DEBUG] Ignoring event: delivered [2026-01-10 14:31:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQzgzRDIxRDFGNkMzOUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQzgzRDIxRDFGNkMzOUIwAA==\",\"timestamp\":\"1768035698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:41+05:30"} [2026-01-10 14:31:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyQzgzRDIxRDFGNkMzOUIwAA== [2026-01-10 14:31:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:01:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0QjVCQjI2NEQwRURGNjJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0QjVCQjI2NEQwRURGNjJBAA==", "timestamp": "1768035703", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:31:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:31:45] [INFO] Sending instructions to 917202000200 [2026-01-10 14:31:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:31:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:31:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2993fcabbb045f5a5dcb35cd63a182f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:31:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0QjVCQjI2NEQwRURGNjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0QjVCQjI2NEQwRURGNjJBAA==\",\"timestamp\":\"1768035703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:46+05:30"} [2026-01-10 14:31:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0QjVCQjI2NEQwRURGNjJBAA== [2026-01-10 14:31:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:31:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0QjVCQjI2NEQwRURGNjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY0QjVCQjI2NEQwRURGNjJBAA==\",\"timestamp\":\"1768035703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:46+05:30"} [2026-01-10 14:31:46] [DEBUG] Ignoring event: delivered [2026-01-10 14:31:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:01:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyNEZFOTI5QThDNDkxN0M1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyNEZFOTI5QThDNDkxN0M1AA==", "timestamp": "1768035709", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:31:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:31:50] [INFO] Sending instructions to 917202000200 [2026-01-10 14:31:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:31:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:31:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58b161f22c7846409d8815db2b25a0b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:31:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyNEZFOTI5QThDNDkxN0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyNEZFOTI5QThDNDkxN0M1AA==\",\"timestamp\":\"1768035709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:52+05:30"} [2026-01-10 14:31:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyNEZFOTI5QThDNDkxN0M1AA== [2026-01-10 14:31:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:31:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyNEZFOTI5QThDNDkxN0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIyNEZFOTI5QThDNDkxN0M1AA==\",\"timestamp\":\"1768035709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:31:52+05:30"} [2026-01-10 14:31:53] [DEBUG] Ignoring event: delivered [2026-01-10 14:32:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:02:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyRDZCMTc0MkYwQ0IzNDk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyRDZCMTc0MkYwQ0IzNDk1AA==", "timestamp": "1768035745", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:32:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:32:27] [INFO] Sending instructions to 917202000200 [2026-01-10 14:32:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:32:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:32:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86a89348aa934cc7ad12d9748dcdae35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:32:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:32:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyRDZCMTc0MkYwQ0IzNDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyRDZCMTc0MkYwQ0IzNDk1AA==\",\"timestamp\":\"1768035745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:32:27+05:30"} [2026-01-10 14:32:27] [DEBUG] Ignoring event: delivered [2026-01-10 14:32:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:32:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyRDZCMTc0MkYwQ0IzNDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyRDZCMTc0MkYwQ0IzNDk1AA==\",\"timestamp\":\"1768035745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:32:27+05:30"} [2026-01-10 14:32:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYyRDZCMTc0MkYwQ0IzNDk1AA== [2026-01-10 14:32:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:02:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NDNBMEYzQUVGRDhEMDc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NDNBMEYzQUVGRDhEMDc4AA==", "timestamp": "1768035750", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:32:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:32:32] [INFO] Sending instructions to 917202000200 [2026-01-10 14:32:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:32:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:32:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f545e2e611245b88859f008234c43ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:32:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NDNBMEYzQUVGRDhEMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NDNBMEYzQUVGRDhEMDc4AA==\",\"timestamp\":\"1768035750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:32:32+05:30"} [2026-01-10 14:32:33] [DEBUG] Ignoring event: delivered [2026-01-10 14:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:32:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NDNBMEYzQUVGRDhEMDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NDNBMEYzQUVGRDhEMDc4AA==\",\"timestamp\":\"1768035750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:32:32+05:30"} [2026-01-10 14:32:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM2NDNBMEYzQUVGRDhEMDc4AA== [2026-01-10 14:32:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:02:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4QjkyRDU2MDMxRUY0OTg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4QjkyRDU2MDMxRUY0OTg4AA==", "timestamp": "1768035756", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:32:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:32:37] [INFO] Sending instructions to 917202000200 [2026-01-10 14:32:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:32:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:32:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b455638682594a399685f11769320416", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:32:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:32:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4QjkyRDU2MDMxRUY0OTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4QjkyRDU2MDMxRUY0OTg4AA==\",\"timestamp\":\"1768035756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:32:38+05:30"} [2026-01-10 14:32:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:32:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:32:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4QjkyRDU2MDMxRUY0OTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4QjkyRDU2MDMxRUY0OTg4AA==\",\"timestamp\":\"1768035756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:32:38+05:30"} [2026-01-10 14:32:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4QjkyRDU2MDMxRUY0OTg4AA== [2026-01-10 14:33:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:03:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCODQ5NTE1MkUxMUFGMTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCODQ5NTE1MkUxMUFGMTU4AA==", "timestamp": "1768035792", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:33:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:33:13] [INFO] Sending instructions to 917202000200 [2026-01-10 14:33:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:33:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:33:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f22bf9562c74e9b8a68d93c9661e3c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:33:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCODQ5NTE1MkUxMUFGMTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCODQ5NTE1MkUxMUFGMTU4AA==\",\"timestamp\":\"1768035792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:14+05:30"} [2026-01-10 14:33:14] [DEBUG] Ignoring event: delivered [2026-01-10 14:33:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCODQ5NTE1MkUxMUFGMTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCODQ5NTE1MkUxMUFGMTU4AA==\",\"timestamp\":\"1768035792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:14+05:30"} [2026-01-10 14:33:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCODQ5NTE1MkUxMUFGMTU4AA== [2026-01-10 14:33:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:03:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDZGOEQ1QzQzMkMxNUE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDZGOEQ1QzQzMkMxNUE4AA==", "timestamp": "1768035797", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:33:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:33:19] [INFO] Sending instructions to 917202000200 [2026-01-10 14:33:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:33:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:33:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d51c96c12734077b98b9c0ab2d3d0d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:33:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDZGOEQ1QzQzMkMxNUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDZGOEQ1QzQzMkMxNUE4AA==\",\"timestamp\":\"1768035797\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:20+05:30"} [2026-01-10 14:33:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDZGOEQ1QzQzMkMxNUE4AA== [2026-01-10 14:33:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDZGOEQ1QzQzMkMxNUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDZGOEQ1QzQzMkMxNUE4AA==\",\"timestamp\":\"1768035797\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:20+05:30"} [2026-01-10 14:33:21] [DEBUG] Ignoring event: delivered [2026-01-10 14:33:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:03:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyQzkzQTY0REY0MTJERDY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyQzkzQTY0REY0MTJERDY2AA==", "timestamp": "1768035802", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:33:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:33:24] [INFO] Sending instructions to 917202000200 [2026-01-10 14:33:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:33:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:33:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23db0daa6fd54d409c23fe6c4791303b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:33:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyQzkzQTY0REY0MTJERDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyQzkzQTY0REY0MTJERDY2AA==\",\"timestamp\":\"1768035802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:25+05:30"} [2026-01-10 14:33:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyQzkzQTY0REY0MTJERDY2AA== [2026-01-10 14:33:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyQzkzQTY0REY0MTJERDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMyQzkzQTY0REY0MTJERDY2AA==\",\"timestamp\":\"1768035802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:25+05:30"} [2026-01-10 14:33:25] [DEBUG] Ignoring event: delivered [2026-01-10 14:33:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:03:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGN0Y2Rjg2QUQzNDAxNjIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGN0Y2Rjg2QUQzNDAxNjIxAA==", "timestamp": "1768035809", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:33:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:33:31] [INFO] Sending instructions to 917202000200 [2026-01-10 14:33:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:33:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:33:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGN0Y2Rjg2QUQzNDAxNjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGN0Y2Rjg2QUQzNDAxNjIxAA==\",\"timestamp\":\"1768035809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:31+05:30"} [2026-01-10 14:33:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGN0Y2Rjg2QUQzNDAxNjIxAA== [2026-01-10 14:33:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGN0Y2Rjg2QUQzNDAxNjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhGN0Y2Rjg2QUQzNDAxNjIxAA==\",\"timestamp\":\"1768035809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:31+05:30"} [2026-01-10 14:33:31] [DEBUG] Ignoring event: delivered [2026-01-10 14:33:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "306646daa22f415580d1c302afa8eb2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:33:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:03:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczMERBNjgzODIwMkE1NjA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczMERBNjgzODIwMkE1NjA4AA==", "timestamp": "1768035827", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:33:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:33:49] [INFO] Sending instructions to 917202000200 [2026-01-10 14:33:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:33:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:33:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczMERBNjgzODIwMkE1NjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczMERBNjgzODIwMkE1NjA4AA==\",\"timestamp\":\"1768035827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:49+05:30"} [2026-01-10 14:33:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczMERBNjgzODIwMkE1NjA4AA== [2026-01-10 14:33:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f31e9ecdf85841ba8c74547c46baac20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:33:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:33:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczMERBNjgzODIwMkE1NjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTczMERBNjgzODIwMkE1NjA4AA==\",\"timestamp\":\"1768035827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:33:49+05:30"} [2026-01-10 14:33:49] [DEBUG] Ignoring event: delivered [2026-01-10 14:34:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:04:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MUMzRDE0QzAwMUJBREExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MUMzRDE0QzAwMUJBREExAA==", "timestamp": "1768035844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:34:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:34:06] [INFO] Sending instructions to 917202000200 [2026-01-10 14:34:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:34:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:34:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff18074e819c4859ba31c19fe6319387", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:34:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MUMzRDE0QzAwMUJBREExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MUMzRDE0QzAwMUJBREExAA==\",\"timestamp\":\"1768035844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:06+05:30"} [2026-01-10 14:34:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MUMzRDE0QzAwMUJBREExAA== [2026-01-10 14:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MUMzRDE0QzAwMUJBREExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MUMzRDE0QzAwMUJBREExAA==\",\"timestamp\":\"1768035844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:06+05:30"} [2026-01-10 14:34:07] [DEBUG] Ignoring event: delivered [2026-01-10 14:34:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:04:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQTUyMkEyNDU5Q0U5QkI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQTUyMkEyNDU5Q0U5QkI3AA==", "timestamp": "1768035865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:34:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:34:26] [INFO] Sending instructions to 917202000200 [2026-01-10 14:34:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:34:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:34:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9438da25774425fbca6dbdb15b10aca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:34:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQTUyMkEyNDU5Q0U5QkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQTUyMkEyNDU5Q0U5QkI3AA==\",\"timestamp\":\"1768035865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:27+05:30"} [2026-01-10 14:34:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQTUyMkEyNDU5Q0U5QkI3AA== [2026-01-10 14:34:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQTUyMkEyNDU5Q0U5QkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBDQTUyMkEyNDU5Q0U5QkI3AA==\",\"timestamp\":\"1768035865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:27+05:30"} [2026-01-10 14:34:27] [DEBUG] Ignoring event: delivered [2026-01-10 14:34:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDQTA5QjNGNEJENUMyMkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDQTA5QjNGNEJENUMyMkZBAA==\",\"timestamp\":\"1768035872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:34+05:30"} [2026-01-10 14:34:34] [DEBUG] Ignoring event: delivered [2026-01-10 14:34:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDQTA5QjNGNEJENUMyMkZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDQTA5QjNGNEJENUMyMkZBAA==\",\"timestamp\":\"1768035872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:34+05:30"} [2026-01-10 14:34:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:34:34] [INFO] Sending instructions to 917202000200 [2026-01-10 14:34:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:34:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:34:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62934790ed504a0fbb0dbd732d7f5b84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:34:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:04:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDQTA5QjNGNEJENUMyMkZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDQTA5QjNGNEJENUMyMkZBAA==", "timestamp": "1768035872", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:34:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDQTA5QjNGNEJENUMyMkZBAA== [2026-01-10 14:34:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:04:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2MUUwNEFDNDIzNjJEMEQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2MUUwNEFDNDIzNjJEMEQ2AA==", "timestamp": "1768035878", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:34:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:34:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:34:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:34:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:34:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2c972bf73144aa99d21e8a35dc2d46a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:34:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2MUUwNEFDNDIzNjJEMEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2MUUwNEFDNDIzNjJEMEQ2AA==\",\"timestamp\":\"1768035878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:40+05:30"} [2026-01-10 14:34:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2MUUwNEFDNDIzNjJEMEQ2AA== [2026-01-10 14:34:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2MUUwNEFDNDIzNjJEMEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2MUUwNEFDNDIzNjJEMEQ2AA==\",\"timestamp\":\"1768035878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:40+05:30"} [2026-01-10 14:34:40] [DEBUG] Ignoring event: delivered [2026-01-10 14:34:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:04:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NkU0NzgwNkQwMEVEMjM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NkU0NzgwNkQwMEVEMjM0AA==", "timestamp": "1768035884", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:34:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:34:46] [INFO] Sending instructions to 917202000200 [2026-01-10 14:34:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:34:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:34:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5d61d0a25ff4fb6a1689b99e351822b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:34:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NkU0NzgwNkQwMEVEMjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NkU0NzgwNkQwMEVEMjM0AA==\",\"timestamp\":\"1768035884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:46+05:30"} [2026-01-10 14:34:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:34:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NkU0NzgwNkQwMEVEMjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NkU0NzgwNkQwMEVEMjM0AA==\",\"timestamp\":\"1768035884\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:34:46+05:30"} [2026-01-10 14:34:46] [DEBUG] Ignoring event: delivered [2026-01-10 14:34:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NkU0NzgwNkQwMEVEMjM0AA== [2026-01-10 14:35:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:05:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzM0QxRkIzOUY0RTNFNkM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzM0QxRkIzOUY0RTNFNkM3AA==", "timestamp": "1768035920", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:35:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:35:22] [INFO] Sending instructions to 917202000200 [2026-01-10 14:35:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:35:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:35:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "411cac90e95d4fee881d47e5284f74f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:35:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:35:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzM0QxRkIzOUY0RTNFNkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzM0QxRkIzOUY0RTNFNkM3AA==\",\"timestamp\":\"1768035920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:35:22+05:30"} [2026-01-10 14:35:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzM0QxRkIzOUY0RTNFNkM3AA== [2026-01-10 14:35:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:35:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzM0QxRkIzOUY0RTNFNkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQzM0QxRkIzOUY0RTNFNkM3AA==\",\"timestamp\":\"1768035920\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:35:22+05:30"} [2026-01-10 14:35:23] [DEBUG] Ignoring event: delivered [2026-01-10 14:35:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:05:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QTJCQTQ0NTMzNDNERUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QTJCQTQ0NTMzNDNERUNDAA==", "timestamp": "1768035925", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:35:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:35:27] [INFO] Sending instructions to 917202000200 [2026-01-10 14:35:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:35:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:35:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1099f062de6f46da819196630b3ec5cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:35:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:35:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QTJCQTQ0NTMzNDNERUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QTJCQTQ0NTMzNDNERUNDAA==\",\"timestamp\":\"1768035925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:35:27+05:30"} [2026-01-10 14:35:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QTJCQTQ0NTMzNDNERUNDAA== [2026-01-10 14:35:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:35:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QTJCQTQ0NTMzNDNERUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE1QTJCQTQ0NTMzNDNERUNDAA==\",\"timestamp\":\"1768035925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:35:27+05:30"} [2026-01-10 14:35:28] [DEBUG] Ignoring event: delivered [2026-01-10 14:35:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:05:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U4NDNBOTgxMDU5MDVGNEI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U4NDNBOTgxMDU5MDVGNEI0AA==", "timestamp": "1768035930", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:35:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:35:32] [INFO] Sending instructions to 917202000200 [2026-01-10 14:35:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:35:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:35:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b3aa103c33e4098952b9010ed1403ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:35:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U4NDNBOTgxMDU5MDVGNEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U4NDNBOTgxMDU5MDVGNEI0AA==\",\"timestamp\":\"1768035930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:35:32+05:30"} [2026-01-10 14:35:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U4NDNBOTgxMDU5MDVGNEI0AA== [2026-01-10 14:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:35:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U4NDNBOTgxMDU5MDVGNEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U4NDNBOTgxMDU5MDVGNEI0AA==\",\"timestamp\":\"1768035930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:35:32+05:30"} [2026-01-10 14:35:33] [DEBUG] Ignoring event: delivered [2026-01-10 14:36:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:06:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNDMxNDBGQ0VEQUZGNEFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNDMxNDBGQ0VEQUZGNEFEAA==", "timestamp": "1768035966", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:36:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:36:08] [INFO] Sending instructions to 917202000200 [2026-01-10 14:36:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:36:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:36:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5960a5cc8eaa487cb37faedfdabf5d21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:36:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNDMxNDBGQ0VEQUZGNEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNDMxNDBGQ0VEQUZGNEFEAA==\",\"timestamp\":\"1768035966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:36:08+05:30"} [2026-01-10 14:36:08] [DEBUG] Ignoring event: delivered [2026-01-10 14:36:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNDMxNDBGQ0VEQUZGNEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNDMxNDBGQ0VEQUZGNEFEAA==\",\"timestamp\":\"1768035966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:36:08+05:30"} [2026-01-10 14:36:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMzNDMxNDBGQ0VEQUZGNEFEAA== [2026-01-10 14:36:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:06:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4QUJGODYyRTRDRDg5QTI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4QUJGODYyRTRDRDg5QTI1AA==", "timestamp": "1768035972", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:36:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:36:13] [INFO] Sending instructions to 917202000200 [2026-01-10 14:36:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:36:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:36:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a05e6deb7b74a9490b0f8751ee13f36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:36:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:36:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4QUJGODYyRTRDRDg5QTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4QUJGODYyRTRDRDg5QTI1AA==\",\"timestamp\":\"1768035972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:36:13+05:30"} [2026-01-10 14:36:14] [DEBUG] Ignoring event: delivered [2026-01-10 14:36:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:36:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4QUJGODYyRTRDRDg5QTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4QUJGODYyRTRDRDg5QTI1AA==\",\"timestamp\":\"1768035972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:36:13+05:30"} [2026-01-10 14:36:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4QUJGODYyRTRDRDg5QTI1AA== [2026-01-10 14:36:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:06:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyOTA1MkU2MDc3NkMyQzFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyOTA1MkU2MDc3NkMyQzFBAA==", "timestamp": "1768035977", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:36:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:36:18] [INFO] Sending instructions to 917202000200 [2026-01-10 14:36:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:36:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:36:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe59eaf6e459497ebcd5c38b04ba73e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:36:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyOTA1MkU2MDc3NkMyQzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyOTA1MkU2MDc3NkMyQzFBAA==\",\"timestamp\":\"1768035977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:36:18+05:30"} [2026-01-10 14:36:19] [DEBUG] Ignoring event: delivered [2026-01-10 14:36:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:36:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyOTA1MkU2MDc3NkMyQzFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyOTA1MkU2MDc3NkMyQzFBAA==\",\"timestamp\":\"1768035977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:36:18+05:30"} [2026-01-10 14:36:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYyOTA1MkU2MDc3NkMyQzFBAA== [2026-01-10 14:36:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:06:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERUE5RjkxQjI2MDExQjY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERUE5RjkxQjI2MDExQjY5AA==", "timestamp": "1768036012", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:36:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:36:54] [INFO] Sending instructions to 917202000200 [2026-01-10 14:36:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:36:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:36:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de2f530c7fd146799a3d5928bf22e906", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:36:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:36:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERUE5RjkxQjI2MDExQjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERUE5RjkxQjI2MDExQjY5AA==\",\"timestamp\":\"1768036012\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:36:54+05:30"} [2026-01-10 14:36:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERUE5RjkxQjI2MDExQjY5AA== [2026-01-10 14:36:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:36:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERUE5RjkxQjI2MDExQjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RERUE5RjkxQjI2MDExQjY5AA==\",\"timestamp\":\"1768036012\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:36:54+05:30"} [2026-01-10 14:36:55] [DEBUG] Ignoring event: delivered [2026-01-10 14:37:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:07:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNURGQzQwQUJDMDZDMzZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNURGQzQwQUJDMDZDMzZDAA==", "timestamp": "1768036018", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:37:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:37:00] [INFO] Sending instructions to 917202000200 [2026-01-10 14:37:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:37:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:37:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec42b6c50fd6462cafd70d0337a675d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:37:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNURGQzQwQUJDMDZDMzZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNURGQzQwQUJDMDZDMzZDAA==\",\"timestamp\":\"1768036018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:00+05:30"} [2026-01-10 14:37:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNURGQzQwQUJDMDZDMzZDAA== [2026-01-10 14:37:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNURGQzQwQUJDMDZDMzZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBNURGQzQwQUJDMDZDMzZDAA==\",\"timestamp\":\"1768036018\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:00+05:30"} [2026-01-10 14:37:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:37:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:07:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0RUQ3Q0QwMjVENzZBRDA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0RUQ3Q0QwMjVENzZBRDA3AA==", "timestamp": "1768036023", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:37:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:37:05] [INFO] Sending instructions to 917202000200 [2026-01-10 14:37:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:37:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:37:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4eb8d9e810d47b89b24822864b63709", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0RUQ3Q0QwMjVENzZBRDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0RUQ3Q0QwMjVENzZBRDA3AA==\",\"timestamp\":\"1768036023\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:05+05:30"} [2026-01-10 14:37:06] [DEBUG] Ignoring event: delivered [2026-01-10 14:37:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0RUQ3Q0QwMjVENzZBRDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0RUQ3Q0QwMjVENzZBRDA3AA==\",\"timestamp\":\"1768036023\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:05+05:30"} [2026-01-10 14:37:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0RUQ3Q0QwMjVENzZBRDA3AA== [2026-01-10 14:37:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:07:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxNjdEQkM0QkUyRjg0OUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxNjdEQkM0QkUyRjg0OUFDAA==", "timestamp": "1768036029", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:37:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:37:10] [INFO] Sending instructions to 917202000200 [2026-01-10 14:37:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:37:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:37:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccbd1dccc1944b7b99e1a54985cb0c0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:37:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxNjdEQkM0QkUyRjg0OUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxNjdEQkM0QkUyRjg0OUFDAA==\",\"timestamp\":\"1768036029\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:11+05:30"} [2026-01-10 14:37:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxNjdEQkM0QkUyRjg0OUFDAA== [2026-01-10 14:37:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxNjdEQkM0QkUyRjg0OUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzcxNjdEQkM0QkUyRjg0OUFDAA==\",\"timestamp\":\"1768036029\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:11+05:30"} [2026-01-10 14:37:11] [DEBUG] Ignoring event: delivered [2026-01-10 14:37:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:07:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzZFRjY3NEIyQkFCQTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzZFRjY3NEIyQkFCQTNDAA==", "timestamp": "1768036064", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:37:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:37:46] [INFO] Sending instructions to 917202000200 [2026-01-10 14:37:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:37:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:37:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9b56bf74d6c4f378903d99ec89abd77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:37:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzZFRjY3NEIyQkFCQTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzZFRjY3NEIyQkFCQTNDAA==\",\"timestamp\":\"1768036064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:46+05:30"} [2026-01-10 14:37:47] [DEBUG] Ignoring event: delivered [2026-01-10 14:37:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzZFRjY3NEIyQkFCQTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzZFRjY3NEIyQkFCQTNDAA==\",\"timestamp\":\"1768036064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:46+05:30"} [2026-01-10 14:37:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCQzZFRjY3NEIyQkFCQTNDAA== [2026-01-10 14:37:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:07:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QUNDQ0IxMDkzNjQ2MUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QUNDQ0IxMDkzNjQ2MUNFAA==", "timestamp": "1768036070", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:37:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:37:52] [INFO] Sending instructions to 917202000200 [2026-01-10 14:37:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:37:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:37:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6f773e6f09b48079d816fb8ce7d910f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:37:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QUNDQ0IxMDkzNjQ2MUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QUNDQ0IxMDkzNjQ2MUNFAA==\",\"timestamp\":\"1768036070\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:53+05:30"} [2026-01-10 14:37:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QUNDQ0IxMDkzNjQ2MUNFAA== [2026-01-10 14:37:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QUNDQ0IxMDkzNjQ2MUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QUNDQ0IxMDkzNjQ2MUNFAA==\",\"timestamp\":\"1768036070\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:53+05:30"} [2026-01-10 14:37:54] [DEBUG] Ignoring event: delivered [2026-01-10 14:37:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:07:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRDBCQjJEN0Y1RkJGMkVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRDBCQjJEN0Y1RkJGMkVDAA==", "timestamp": "1768036076", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:37:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:37:58] [INFO] Sending instructions to 917202000200 [2026-01-10 14:37:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:37:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:37:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "504d465126af435a976479b02fefb1bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRDBCQjJEN0Y1RkJGMkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRDBCQjJEN0Y1RkJGMkVDAA==\",\"timestamp\":\"1768036076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:58+05:30"} [2026-01-10 14:37:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRDBCQjJEN0Y1RkJGMkVDAA== [2026-01-10 14:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:37:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRDBCQjJEN0Y1RkJGMkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFGRDBCQjJEN0Y1RkJGMkVDAA==\",\"timestamp\":\"1768036076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:37:59+05:30"} [2026-01-10 14:37:59] [DEBUG] Ignoring event: delivered [2026-01-10 14:38:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:08:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxRjdENTU1QzY2OEI0NzY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxRjdENTU1QzY2OEI0NzY5AA==", "timestamp": "1768036112", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:38:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:38:34] [INFO] Sending instructions to 917202000200 [2026-01-10 14:38:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:38:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:38:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "299a19dd9cea48c8b35adb7f7e8739ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxRjdENTU1QzY2OEI0NzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxRjdENTU1QzY2OEI0NzY5AA==\",\"timestamp\":\"1768036112\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:38:34+05:30"} [2026-01-10 14:38:34] [DEBUG] Ignoring event: delivered [2026-01-10 14:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxRjdENTU1QzY2OEI0NzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxRjdENTU1QzY2OEI0NzY5AA==\",\"timestamp\":\"1768036112\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:38:34+05:30"} [2026-01-10 14:38:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxRjdENTU1QzY2OEI0NzY5AA== [2026-01-10 14:38:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:08:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNjRBMjY3NURCNTYwNURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNjRBMjY3NURCNTYwNURGAA==", "timestamp": "1768036117", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:38:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:38:39] [INFO] Sending instructions to 917202000200 [2026-01-10 14:38:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:38:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:38:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e6e541007414a94a89b7dff6288d64f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:38:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNjRBMjY3NURCNTYwNURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNjRBMjY3NURCNTYwNURGAA==\",\"timestamp\":\"1768036117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:38:39+05:30"} [2026-01-10 14:38:40] [DEBUG] Ignoring event: delivered [2026-01-10 14:38:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:38:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNjRBMjY3NURCNTYwNURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNjRBMjY3NURCNTYwNURGAA==\",\"timestamp\":\"1768036117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:38:39+05:30"} [2026-01-10 14:38:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNjRBMjY3NURCNTYwNURGAA== [2026-01-10 14:38:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:08:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwRkI0MUM4Rjc3ODgzQTI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwRkI0MUM4Rjc3ODgzQTI2AA==", "timestamp": "1768036123", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:38:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:38:45] [INFO] Sending instructions to 917202000200 [2026-01-10 14:38:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:38:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:38:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "119e28379f5f49e3ae748a5df2606ee3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:38:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:38:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwRkI0MUM4Rjc3ODgzQTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwRkI0MUM4Rjc3ODgzQTI2AA==\",\"timestamp\":\"1768036123\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:38:45+05:30"} [2026-01-10 14:38:45] [DEBUG] Ignoring event: delivered [2026-01-10 14:38:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:38:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwRkI0MUM4Rjc3ODgzQTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwRkI0MUM4Rjc3ODgzQTI2AA==\",\"timestamp\":\"1768036123\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:38:45+05:30"} [2026-01-10 14:38:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQwRkI0MUM4Rjc3ODgzQTI2AA== [2026-01-10 14:39:06] [DEBUG] Webhook received: {"customer_name": "Mouktick Dasgupta", "sender": "919903368417", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:09:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM1NjU2OUY2NjA5MjE1NzE3OTkzN0RCMTM4OEIxOTgA", "direction": 0, "text": "EXPLAIN", "contacts": [{"profile": {"name": "Mouktick Dasgupta"}, "wa_id": "919903368417"}], "messages": [{"from": "919903368417", "id": "wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM1NjU2OUY2NjA5MjE1NzE3OTkzN0RCMTM4OEIxOTgA", "timestamp": "1768036143", "text": {"body": "EXPLAIN"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:39:06] [INFO] Processing message from 919903368417: EXPLAIN [2026-01-10 14:39:06] [INFO] Sending upload button to 919903368417 [2026-01-10 14:39:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:39:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919903368417","interactive":{"type":"cta_url","body":{"text":"Hello Mouktick Dasgupta! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919903368417&name=Mouktick+Dasgupta"}}}} [2026-01-10 14:39:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf9ee9ae79b044fa8ca37d16732d8483", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:39:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:06+05:30","customerNumber":"919903368417","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM1NjU2OUY2NjA5MjE1NzE3OTkzN0RCMTM4OEIxOTgA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mouktick Dasgupta","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mouktick Dasgupta\"},\"wa_id\":\"919903368417\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919903368417\",\"id\":\"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM1NjU2OUY2NjA5MjE1NzE3OTkzN0RCMTM4OEIxOTgA\",\"timestamp\":\"1768036143\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:06+05:30"} [2026-01-10 14:39:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM1NjU2OUY2NjA5MjE1NzE3OTkzN0RCMTM4OEIxOTgA [2026-01-10 14:39:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:06+05:30","customerNumber":"919903368417","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM1NjU2OUY2NjA5MjE1NzE3OTkzN0RCMTM4OEIxOTgA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mouktick Dasgupta","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mouktick Dasgupta\"},\"wa_id\":\"919903368417\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919903368417\",\"id\":\"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM1NjU2OUY2NjA5MjE1NzE3OTkzN0RCMTM4OEIxOTgA\",\"timestamp\":\"1768036143\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:06+05:30"} [2026-01-10 14:39:06] [DEBUG] Ignoring event: delivered [2026-01-10 14:39:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:09:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QjhFQjJFREZBRkY1MjBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QjhFQjJFREZBRkY1MjBFAA==", "timestamp": "1768036159", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:39:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:39:21] [INFO] Sending instructions to 917202000200 [2026-01-10 14:39:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:39:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:39:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa2b4488a1784de68a1e956f8d37e187", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:39:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QjhFQjJFREZBRkY1MjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QjhFQjJFREZBRkY1MjBFAA==\",\"timestamp\":\"1768036159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:21+05:30"} [2026-01-10 14:39:22] [DEBUG] Ignoring event: delivered [2026-01-10 14:39:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QjhFQjJFREZBRkY1MjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QjhFQjJFREZBRkY1MjBFAA==\",\"timestamp\":\"1768036159\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:21+05:30"} [2026-01-10 14:39:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U1QjhFQjJFREZBRkY1MjBFAA== [2026-01-10 14:39:25] Upload started - Phone: 919903368417, Lang: en [2026-01-10 14:39:25] File saved: rx_6962174594d37.jpg [2026-01-10 14:39:25] Serial: 260110001, Starting OpenAI... [2026-01-10 14:39:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:09:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MzE1RjI0NkU2MDE2QTg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MzE1RjI0NkU2MDE2QTg2AA==", "timestamp": "1768036164", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:39:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:39:26] [INFO] Sending instructions to 917202000200 [2026-01-10 14:39:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:39:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MzE1RjI0NkU2MDE2QTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MzE1RjI0NkU2MDE2QTg2AA==\",\"timestamp\":\"1768036164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:26+05:30"} [2026-01-10 14:39:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MzE1RjI0NkU2MDE2QTg2AA== [2026-01-10 14:39:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe821bbb59dd4091b91f687aaa624c7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MzE1RjI0NkU2MDE2QTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MzE1RjI0NkU2MDE2QTg2AA==\",\"timestamp\":\"1768036164\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:26+05:30"} [2026-01-10 14:39:26] [DEBUG] Ignoring event: delivered [2026-01-10 14:39:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:09:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4NUJEMDBGNTE0ODIwNzlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4NUJEMDBGNTE0ODIwNzlDAA==", "timestamp": "1768036169", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:39:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:39:31] [INFO] Sending instructions to 917202000200 [2026-01-10 14:39:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:39:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:39:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73de4e06b75a4416968c75886543c272", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:39:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4NUJEMDBGNTE0ODIwNzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4NUJEMDBGNTE0ODIwNzlDAA==\",\"timestamp\":\"1768036169\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:31+05:30"} [2026-01-10 14:39:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4NUJEMDBGNTE0ODIwNzlDAA== [2026-01-10 14:39:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4NUJEMDBGNTE0ODIwNzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI4NUJEMDBGNTE0ODIwNzlDAA==\",\"timestamp\":\"1768036169\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:31+05:30"} [2026-01-10 14:39:31] [DEBUG] Ignoring event: delivered [2026-01-10 14:39:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:09:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NkVDNzRBMzVGQTg0OTAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NkVDNzRBMzVGQTg0OTAzAA==", "timestamp": "1768036174", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:39:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:39:36] [INFO] Sending instructions to 917202000200 [2026-01-10 14:39:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:39:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:39:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NkVDNzRBMzVGQTg0OTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NkVDNzRBMzVGQTg0OTAzAA==\",\"timestamp\":\"1768036174\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:36+05:30"} [2026-01-10 14:39:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NkVDNzRBMzVGQTg0OTAzAA== [2026-01-10 14:39:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b76bb2133f9344018ca4d906ccc806cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:39:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:09:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjVFM0YxRUZCOTY2RTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjVFM0YxRUZCOTY2RTE1AA==", "timestamp": "1768036179", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:39:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:39:41] [INFO] Sending instructions to 917202000200 [2026-01-10 14:39:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:39:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:39:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98a57f0e24c7474d9c4d1c29a18c13d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:39:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjVFM0YxRUZCOTY2RTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjVFM0YxRUZCOTY2RTE1AA==\",\"timestamp\":\"1768036179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:41+05:30"} [2026-01-10 14:39:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjVFM0YxRUZCOTY2RTE1AA== [2026-01-10 14:39:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjVFM0YxRUZCOTY2RTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIxRjVFM0YxRUZCOTY2RTE1AA==\",\"timestamp\":\"1768036179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:41+05:30"} [2026-01-10 14:39:41] [DEBUG] Ignoring event: delivered [2026-01-10 14:39:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:09:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCOUY0NzQ3NzRDNTUxMTBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCOUY0NzQ3NzRDNTUxMTBEAA==", "timestamp": "1768036184", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:39:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:39:46] [INFO] Sending instructions to 917202000200 [2026-01-10 14:39:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:39:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:39:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e66bbda789446edab74ae171bc0cfc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:39:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCOUY0NzQ3NzRDNTUxMTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCOUY0NzQ3NzRDNTUxMTBEAA==\",\"timestamp\":\"1768036184\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:46+05:30"} [2026-01-10 14:39:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCOUY0NzQ3NzRDNTUxMTBEAA== [2026-01-10 14:39:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:39:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCOUY0NzQ3NzRDNTUxMTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhCOUY0NzQ3NzRDNTUxMTBEAA==\",\"timestamp\":\"1768036184\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:39:47+05:30"} [2026-01-10 14:39:47] [DEBUG] Ignoring event: delivered [2026-01-10 14:39:49] OpenAI success for 260110001 [2026-01-10 14:39:49] Saved to DB: prescription 19 [2026-01-10 14:40:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:10:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBOUE2QUIxODNBNjU4MEE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBOUE2QUIxODNBNjU4MEE2AA==", "timestamp": "1768036220", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:40:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:40:22] [INFO] Sending instructions to 917202000200 [2026-01-10 14:40:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:40:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:40:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9fb684d7b97e49149ab5c2fcf2b41213", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:40:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBOUE2QUIxODNBNjU4MEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBOUE2QUIxODNBNjU4MEE2AA==\",\"timestamp\":\"1768036220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:40:22+05:30"} [2026-01-10 14:40:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBOUE2QUIxODNBNjU4MEE2AA== [2026-01-10 14:40:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:40:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBOUE2QUIxODNBNjU4MEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBOUE2QUIxODNBNjU4MEE2AA==\",\"timestamp\":\"1768036220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:40:22+05:30"} [2026-01-10 14:40:22] [DEBUG] Ignoring event: delivered [2026-01-10 14:40:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:10:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwRUIxOUI3MTg1OENFRUZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwRUIxOUI3MTg1OENFRUZEAA==", "timestamp": "1768036225", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:40:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:40:27] [INFO] Sending instructions to 917202000200 [2026-01-10 14:40:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:40:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:40:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e042edf499b4a7abddc3662d601d58a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:40:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:40:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwRUIxOUI3MTg1OENFRUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwRUIxOUI3MTg1OENFRUZEAA==\",\"timestamp\":\"1768036225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:40:27+05:30"} [2026-01-10 14:40:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwRUIxOUI3MTg1OENFRUZEAA== [2026-01-10 14:40:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:40:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwRUIxOUI3MTg1OENFRUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIwRUIxOUI3MTg1OENFRUZEAA==\",\"timestamp\":\"1768036225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:40:27+05:30"} [2026-01-10 14:40:27] [DEBUG] Ignoring event: delivered [2026-01-10 14:41:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:11:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0MDYyNzc0MUFBMjZBMjQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0MDYyNzc0MUFBMjZBMjQwAA==", "timestamp": "1768036261", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:41:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:41:03] [INFO] Sending instructions to 917202000200 [2026-01-10 14:41:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:41:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:41:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21aaba0fb15b4677b713831042992c2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0MDYyNzc0MUFBMjZBMjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0MDYyNzc0MUFBMjZBMjQwAA==\",\"timestamp\":\"1768036261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:03+05:30"} [2026-01-10 14:41:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0MDYyNzc0MUFBMjZBMjQwAA== [2026-01-10 14:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0MDYyNzc0MUFBMjZBMjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0MDYyNzc0MUFBMjZBMjQwAA==\",\"timestamp\":\"1768036261\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:03+05:30"} [2026-01-10 14:41:03] [DEBUG] Ignoring event: delivered [2026-01-10 14:41:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:11:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNjcyNERBNUJBNTQ2QTY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNjcyNERBNUJBNTQ2QTY4AA==", "timestamp": "1768036266", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:41:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:41:08] [INFO] Sending instructions to 917202000200 [2026-01-10 14:41:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:41:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:41:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fb0879406b0431babe6b3d809e03bfe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:41:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNjcyNERBNUJBNTQ2QTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNjcyNERBNUJBNTQ2QTY4AA==\",\"timestamp\":\"1768036266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:08+05:30"} [2026-01-10 14:41:08] [DEBUG] Ignoring event: delivered [2026-01-10 14:41:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNjcyNERBNUJBNTQ2QTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNjcyNERBNUJBNTQ2QTY4AA==\",\"timestamp\":\"1768036266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:08+05:30"} [2026-01-10 14:41:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NDNjcyNERBNUJBNTQ2QTY4AA== [2026-01-10 14:41:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:11:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzODg4OEU5QkExMkNFNDk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzODg4OEU5QkExMkNFNDk3AA==", "timestamp": "1768036271", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:41:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:41:13] [INFO] Sending instructions to 917202000200 [2026-01-10 14:41:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:41:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzODg4OEU5QkExMkNFNDk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzODg4OEU5QkExMkNFNDk3AA==\",\"timestamp\":\"1768036271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:13+05:30"} [2026-01-10 14:41:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzODg4OEU5QkExMkNFNDk3AA== [2026-01-10 14:41:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "161565f317cc4ba08d4b59c85a40865a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzODg4OEU5QkExMkNFNDk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzODg4OEU5QkExMkNFNDk3AA==\",\"timestamp\":\"1768036271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:13+05:30"} [2026-01-10 14:41:13] [DEBUG] Ignoring event: delivered [2026-01-10 14:41:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:11:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EzM0QwRTM4QTczRkQyMEVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EzM0QwRTM4QTczRkQyMEVEAA==", "timestamp": "1768036276", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:41:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:41:18] [INFO] Sending instructions to 917202000200 [2026-01-10 14:41:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:41:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:41:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42070db6ee1f476385c49a8979aec029", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:41:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EzM0QwRTM4QTczRkQyMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EzM0QwRTM4QTczRkQyMEVEAA==\",\"timestamp\":\"1768036276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:18+05:30"} [2026-01-10 14:41:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EzM0QwRTM4QTczRkQyMEVEAA== [2026-01-10 14:41:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EzM0QwRTM4QTczRkQyMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EzM0QwRTM4QTczRkQyMEVEAA==\",\"timestamp\":\"1768036276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:18+05:30"} [2026-01-10 14:41:20] [DEBUG] Ignoring event: delivered [2026-01-10 14:41:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:11:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNzk4NUVEMEY1NDY1QTYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNzk4NUVEMEY1NDY1QTYyAA==", "timestamp": "1768036282", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:41:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:41:23] [INFO] Sending instructions to 917202000200 [2026-01-10 14:41:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:41:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:41:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7242c52772e64d8d85f94bd48691ef7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:41:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNzk4NUVEMEY1NDY1QTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNzk4NUVEMEY1NDY1QTYyAA==\",\"timestamp\":\"1768036282\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:24+05:30"} [2026-01-10 14:41:24] [DEBUG] Ignoring event: delivered [2026-01-10 14:41:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNzk4NUVEMEY1NDY1QTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNzk4NUVEMEY1NDY1QTYyAA==\",\"timestamp\":\"1768036282\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:24+05:30"} [2026-01-10 14:41:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNzk4NUVEMEY1NDY1QTYyAA== [2026-01-10 14:41:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:11:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDOEUwNDMwRUFCQ0E4NEM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDOEUwNDMwRUFCQ0E4NEM5AA==", "timestamp": "1768036287", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:41:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:41:28] [INFO] Sending instructions to 917202000200 [2026-01-10 14:41:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:41:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:41:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8b1d33154d044b884f29019592efdd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:41:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDOEUwNDMwRUFCQ0E4NEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDOEUwNDMwRUFCQ0E4NEM5AA==\",\"timestamp\":\"1768036287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:29+05:30"} [2026-01-10 14:41:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDOEUwNDMwRUFCQ0E4NEM5AA== [2026-01-10 14:41:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:41:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDOEUwNDMwRUFCQ0E4NEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZDOEUwNDMwRUFCQ0E4NEM5AA==\",\"timestamp\":\"1768036287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:41:29+05:30"} [2026-01-10 14:41:29] [DEBUG] Ignoring event: delivered [2026-01-10 14:42:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:12:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNzA2OUQzQjlDMTlBODBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNzA2OUQzQjlDMTlBODBEAA==", "timestamp": "1768036322", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:42:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:42:04] [INFO] Sending instructions to 917202000200 [2026-01-10 14:42:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:42:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:42:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3510ed7fae374c25acf4d1aa30af3e5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNzA2OUQzQjlDMTlBODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNzA2OUQzQjlDMTlBODBEAA==\",\"timestamp\":\"1768036322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:04+05:30"} [2026-01-10 14:42:05] [DEBUG] Ignoring event: delivered [2026-01-10 14:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNzA2OUQzQjlDMTlBODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNzA2OUQzQjlDMTlBODBEAA==\",\"timestamp\":\"1768036322\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:04+05:30"} [2026-01-10 14:42:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwNzA2OUQzQjlDMTlBODBEAA== [2026-01-10 14:42:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:12:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFGMjhDQjMzOUNEOUYwNEEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFGMjhDQjMzOUNEOUYwNEEyAA==", "timestamp": "1768036328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:42:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:42:09] [INFO] Sending instructions to 917202000200 [2026-01-10 14:42:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:42:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:42:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3b155cc6a9945aabc46a1fccb349f42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFGMjhDQjMzOUNEOUYwNEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFGMjhDQjMzOUNEOUYwNEEyAA==\",\"timestamp\":\"1768036328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:09+05:30"} [2026-01-10 14:42:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFGMjhDQjMzOUNEOUYwNEEyAA== [2026-01-10 14:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFGMjhDQjMzOUNEOUYwNEEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFGMjhDQjMzOUNEOUYwNEEyAA==\",\"timestamp\":\"1768036328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:09+05:30"} [2026-01-10 14:42:10] [DEBUG] Ignoring event: delivered [2026-01-10 14:42:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:12:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0MTQ5RjZENUE5MTBENTZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0MTQ5RjZENUE5MTBENTZFAA==", "timestamp": "1768036363", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:42:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:42:45] [INFO] Sending instructions to 917202000200 [2026-01-10 14:42:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:42:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:42:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57c4640f47744db7a45d84e1a4c70e4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0MTQ5RjZENUE5MTBENTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0MTQ5RjZENUE5MTBENTZFAA==\",\"timestamp\":\"1768036363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:45+05:30"} [2026-01-10 14:42:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0MTQ5RjZENUE5MTBENTZFAA== [2026-01-10 14:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0MTQ5RjZENUE5MTBENTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ0MTQ5RjZENUE5MTBENTZFAA==\",\"timestamp\":\"1768036363\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:45+05:30"} [2026-01-10 14:42:45] [DEBUG] Ignoring event: delivered [2026-01-10 14:42:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:12:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3ODQzMDM4MDdFRkRCRjE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3ODQzMDM4MDdFRkRCRjE5AA==", "timestamp": "1768036368", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:42:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:42:50] [INFO] Sending instructions to 917202000200 [2026-01-10 14:42:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:42:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:42:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a947eab032f9441c9f5bb0167aeaf0d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3ODQzMDM4MDdFRkRCRjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3ODQzMDM4MDdFRkRCRjE5AA==\",\"timestamp\":\"1768036368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:50+05:30"} [2026-01-10 14:42:51] [DEBUG] Ignoring event: delivered [2026-01-10 14:42:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3ODQzMDM4MDdFRkRCRjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3ODQzMDM4MDdFRkRCRjE5AA==\",\"timestamp\":\"1768036368\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:50+05:30"} [2026-01-10 14:42:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ3ODQzMDM4MDdFRkRCRjE5AA== [2026-01-10 14:42:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:12:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFODEzQ0QzQzUxQjhFNkZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFODEzQ0QzQzUxQjhFNkZCAA==", "timestamp": "1768036373", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:42:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:42:55] [INFO] Sending instructions to 917202000200 [2026-01-10 14:42:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:42:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:42:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "267a8d5ddd7042858956fa02c38ab6af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:42:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFODEzQ0QzQzUxQjhFNkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFODEzQ0QzQzUxQjhFNkZCAA==\",\"timestamp\":\"1768036373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:56+05:30"} [2026-01-10 14:42:56] [DEBUG] Ignoring event: delivered [2026-01-10 14:42:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFODEzQ0QzQzUxQjhFNkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFODEzQ0QzQzUxQjhFNkZCAA==\",\"timestamp\":\"1768036373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:42:56+05:30"} [2026-01-10 14:42:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFFODEzQ0QzQzUxQjhFNkZCAA== [2026-01-10 14:42:59] Upload started - Phone: 919903368417, Lang: en [2026-01-10 14:42:59] File saved: rx_6962181b6eca4.jpg [2026-01-10 14:42:59] Serial: 260110002, Starting OpenAI... [2026-01-10 14:43:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:13:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBMjZDQUI5M0Y3RERCMURBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBMjZDQUI5M0Y3RERCMURBAA==", "timestamp": "1768036378", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:43:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:43:00] [INFO] Sending instructions to 917202000200 [2026-01-10 14:43:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:43:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:43:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4a093fc2f06453a80e6a8861f9470ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:43:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBMjZDQUI5M0Y3RERCMURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBMjZDQUI5M0Y3RERCMURBAA==\",\"timestamp\":\"1768036378\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:01+05:30"} [2026-01-10 14:43:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:43:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBMjZDQUI5M0Y3RERCMURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBMjZDQUI5M0Y3RERCMURBAA==\",\"timestamp\":\"1768036378\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:01+05:30"} [2026-01-10 14:43:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNBMjZDQUI5M0Y3RERCMURBAA== [2026-01-10 14:43:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:13:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBOTk5QTFEODkyRkUyNzIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBOTk5QTFEODkyRkUyNzIwAA==", "timestamp": "1768036384", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:43:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:43:06] [INFO] Sending instructions to 917202000200 [2026-01-10 14:43:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:43:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:43:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6f6198bf4294afa87fcc7ccceeba118", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:43:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBOTk5QTFEODkyRkUyNzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBOTk5QTFEODkyRkUyNzIwAA==\",\"timestamp\":\"1768036384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:06+05:30"} [2026-01-10 14:43:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBOTk5QTFEODkyRkUyNzIwAA== [2026-01-10 14:43:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBOTk5QTFEODkyRkUyNzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBOTk5QTFEODkyRkUyNzIwAA==\",\"timestamp\":\"1768036384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:06+05:30"} [2026-01-10 14:43:07] [DEBUG] Ignoring event: delivered [2026-01-10 14:43:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:13:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBMTA0RjExQjczNkE0OTM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBMTA0RjExQjczNkE0OTM2AA==", "timestamp": "1768036389", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:43:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:43:10] [INFO] Sending instructions to 917202000200 [2026-01-10 14:43:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:43:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:43:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcdadc0c2e304e60b6b904ee794c63ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBMTA0RjExQjczNkE0OTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBMTA0RjExQjczNkE0OTM2AA==\",\"timestamp\":\"1768036389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:10+05:30"} [2026-01-10 14:43:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBMTA0RjExQjczNkE0OTM2AA== [2026-01-10 14:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBMTA0RjExQjczNkE0OTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVBMTA0RjExQjczNkE0OTM2AA==\",\"timestamp\":\"1768036389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:11+05:30"} [2026-01-10 14:43:11] [DEBUG] Ignoring event: delivered [2026-01-10 14:43:25] OpenAI success for 260110002 [2026-01-10 14:43:25] Saved to DB: prescription 20 [2026-01-10 14:43:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:13:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE1MUMxMTdEOERCREM4MjIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE1MUMxMTdEOERCREM4MjIwAA==", "timestamp": "1768036425", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:43:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:43:47] [INFO] Sending instructions to 917202000200 [2026-01-10 14:43:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:43:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:43:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79a8a4a912674b50babcc0c3d15bd3e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:43:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE1MUMxMTdEOERCREM4MjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE1MUMxMTdEOERCREM4MjIwAA==\",\"timestamp\":\"1768036425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:47+05:30"} [2026-01-10 14:43:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE1MUMxMTdEOERCREM4MjIwAA== [2026-01-10 14:43:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE1MUMxMTdEOERCREM4MjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE1MUMxMTdEOERCREM4MjIwAA==\",\"timestamp\":\"1768036425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:47+05:30"} [2026-01-10 14:43:48] [DEBUG] Ignoring event: delivered [2026-01-10 14:43:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:13:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGRDcyMkU5Q0MyRUZBMjRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGRDcyMkU5Q0MyRUZBMjRGAA==", "timestamp": "1768036431", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:43:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:43:52] [INFO] Sending instructions to 917202000200 [2026-01-10 14:43:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:43:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:43:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2935b5ea949a4a6bbf5835b588fc4960", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:43:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGRDcyMkU5Q0MyRUZBMjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGRDcyMkU5Q0MyRUZBMjRGAA==\",\"timestamp\":\"1768036431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:53+05:30"} [2026-01-10 14:43:53] [DEBUG] Ignoring event: delivered [2026-01-10 14:43:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:43:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGRDcyMkU5Q0MyRUZBMjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGRDcyMkU5Q0MyRUZBMjRGAA==\",\"timestamp\":\"1768036431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:43:53+05:30"} [2026-01-10 14:43:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFGRDcyMkU5Q0MyRUZBMjRGAA== [2026-01-10 14:43:55] Upload started - Phone: 919903368417, Lang: en [2026-01-10 14:43:55] File saved: rx_69621853ede81.jpg [2026-01-10 14:43:55] Serial: 260110003, Starting OpenAI... [2026-01-10 14:44:19] OpenAI success for 260110003 [2026-01-10 14:44:19] Saved to DB: prescription 21 [2026-01-10 14:44:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:44:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919903368417","text":"\u2705 *Booking Confirmed!*\n\n\ud83d\udccb *Booking ID:* BK260110001\n\ud83d\udcc5 *Date:* 10 Jan 2026\n\u23f0 *Time:* 10:00 AM\n\ud83d\udd2c *Tests:* CBC\n\nYou will receive updates on WhatsApp."} [2026-01-10 14:44:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d54697f636549cc8633aee5c6df797e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:44:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:14:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMTE1N0ZENzQ3MDk4MTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMTE1N0ZENzQ3MDk4MTRFAA==", "timestamp": "1768036466", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:44:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:44:28] [INFO] Sending instructions to 917202000200 [2026-01-10 14:44:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:44:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:44:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edd69344851e4b2a8d9863550a0ab4cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMTE1N0ZENzQ3MDk4MTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMTE1N0ZENzQ3MDk4MTRFAA==\",\"timestamp\":\"1768036466\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:44:28+05:30"} [2026-01-10 14:44:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMTE1N0ZENzQ3MDk4MTRFAA== [2026-01-10 14:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMTE1N0ZENzQ3MDk4MTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUyMTE1N0ZENzQ3MDk4MTRFAA==\",\"timestamp\":\"1768036466\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:44:28+05:30"} [2026-01-10 14:44:29] [DEBUG] Ignoring event: delivered [2026-01-10 14:44:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:44:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919903368417","text":"Thank you for using Prescription Explainer! \ud83d\ude4f\n\n\ud83d\udccb *Analyze another prescription?*\nSend: EXPLAIN\n\n\ud83d\udcc2 *View your prescriptions:*\nhttps:\/\/wf1.feliz.health\/my-prescriptions.php?phone=919903368417"} [2026-01-10 14:44:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15216f70602a4b8b84f24faecff0b92f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:44:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:14:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCRDU5M0E3RUNEMjgxRDhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCRDU5M0E3RUNEMjgxRDhFAA==", "timestamp": "1768036472", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:44:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:44:33] [INFO] Sending instructions to 917202000200 [2026-01-10 14:44:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:44:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:44:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a965a9d7c3ea4ad9827f7f8807ac52ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:44:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCRDU5M0E3RUNEMjgxRDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCRDU5M0E3RUNEMjgxRDhFAA==\",\"timestamp\":\"1768036472\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:44:33+05:30"} [2026-01-10 14:44:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCRDU5M0E3RUNEMjgxRDhFAA== [2026-01-10 14:44:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCRDU5M0E3RUNEMjgxRDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVCRDU5M0E3RUNEMjgxRDhFAA==\",\"timestamp\":\"1768036472\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:44:33+05:30"} [2026-01-10 14:44:34] [DEBUG] Ignoring event: delivered [2026-01-10 14:44:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:14:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTZBODU5QzdGMTdDQ0FGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTZBODU5QzdGMTdDQ0FGAA==", "timestamp": "1768036477", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:44:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:44:38] [INFO] Sending instructions to 917202000200 [2026-01-10 14:44:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:44:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:44:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2694b7b8c1294f59bcfa4cce21a598bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:44:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTZBODU5QzdGMTdDQ0FGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTZBODU5QzdGMTdDQ0FGAA==\",\"timestamp\":\"1768036477\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:44:39+05:30"} [2026-01-10 14:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:44:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTZBODU5QzdGMTdDQ0FGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTZBODU5QzdGMTdDQ0FGAA==\",\"timestamp\":\"1768036477\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:44:39+05:30"} [2026-01-10 14:44:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:44:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRTZBODU5QzdGMTdDQ0FGAA== [2026-01-10 14:44:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:14:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0QTZBMjYzQkFGOEY4QjJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0QTZBMjYzQkFGOEY4QjJCAA==", "timestamp": "1768036481", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:44:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:44:43] [INFO] Sending instructions to 917202000200 [2026-01-10 14:44:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:44:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:44:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fb370dcbf0946fb91c8aaeb63824af0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:44:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:44:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0QTZBMjYzQkFGOEY4QjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0QTZBMjYzQkFGOEY4QjJCAA==\",\"timestamp\":\"1768036481\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:44:43+05:30"} [2026-01-10 14:44:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0QTZBMjYzQkFGOEY4QjJCAA== [2026-01-10 14:44:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:44:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0QTZBMjYzQkFGOEY4QjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0QTZBMjYzQkFGOEY4QjJCAA==\",\"timestamp\":\"1768036481\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:44:43+05:30"} [2026-01-10 14:44:44] [DEBUG] Ignoring event: delivered [2026-01-10 14:45:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:15:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3ODY2QjZGRUYzREFDNjNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3ODY2QjZGRUYzREFDNjNCAA==", "timestamp": "1768036517", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:45:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:45:19] [INFO] Sending instructions to 917202000200 [2026-01-10 14:45:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:45:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:45:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8d33b5311754a0592cd93cfde4c798c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3ODY2QjZGRUYzREFDNjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3ODY2QjZGRUYzREFDNjNCAA==\",\"timestamp\":\"1768036517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:19+05:30"} [2026-01-10 14:45:20] [DEBUG] Ignoring event: delivered [2026-01-10 14:45:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3ODY2QjZGRUYzREFDNjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3ODY2QjZGRUYzREFDNjNCAA==\",\"timestamp\":\"1768036517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:19+05:30"} [2026-01-10 14:45:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM3ODY2QjZGRUYzREFDNjNCAA== [2026-01-10 14:45:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:15:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Q0YwNjhERUUxNjI3Nzg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Q0YwNjhERUUxNjI3Nzg2AA==", "timestamp": "1768036522", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:45:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:45:24] [INFO] Sending instructions to 917202000200 [2026-01-10 14:45:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:45:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:45:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b2d1e4528704b27828ea4ee36bc35d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:45:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Q0YwNjhERUUxNjI3Nzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Q0YwNjhERUUxNjI3Nzg2AA==\",\"timestamp\":\"1768036522\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:25+05:30"} [2026-01-10 14:45:27] [DEBUG] Ignoring event: delivered [2026-01-10 14:45:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Q0YwNjhERUUxNjI3Nzg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Q0YwNjhERUUxNjI3Nzg2AA==\",\"timestamp\":\"1768036522\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:25+05:30"} [2026-01-10 14:45:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0Q0YwNjhERUUxNjI3Nzg2AA== [2026-01-10 14:45:27] [DEBUG] Webhook received: {"customer_name": "Mouktick Dasgupta", "sender": "919903368417", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:15:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUNCQ0RCNjEwODUzODI0MzNDRDU0RkRFRkI4NTM2NUQA", "direction": 0, "text": "EXPLAIN", "contacts": [{"profile": {"name": "Mouktick Dasgupta"}, "wa_id": "919903368417"}], "messages": [{"from": "919903368417", "id": "wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUNCQ0RCNjEwODUzODI0MzNDRDU0RkRFRkI4NTM2NUQA", "timestamp": "1768036525", "text": {"body": "EXPLAIN"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:45:27] [INFO] Processing message from 919903368417: EXPLAIN [2026-01-10 14:45:27] [INFO] Sending upload button to 919903368417 [2026-01-10 14:45:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:45:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919903368417","interactive":{"type":"cta_url","body":{"text":"Hello Mouktick Dasgupta! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919903368417&name=Mouktick+Dasgupta"}}}} [2026-01-10 14:45:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfef40a005f2432592fa99055632361a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:45:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:27+05:30","customerNumber":"919903368417","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUNCQ0RCNjEwODUzODI0MzNDRDU0RkRFRkI4NTM2NUQA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mouktick Dasgupta","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mouktick Dasgupta\"},\"wa_id\":\"919903368417\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919903368417\",\"id\":\"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUNCQ0RCNjEwODUzODI0MzNDRDU0RkRFRkI4NTM2NUQA\",\"timestamp\":\"1768036525\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:28+05:30"} [2026-01-10 14:45:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUNCQ0RCNjEwODUzODI0MzNDRDU0RkRFRkI4NTM2NUQA [2026-01-10 14:45:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:27+05:30","customerNumber":"919903368417","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUNCQ0RCNjEwODUzODI0MzNDRDU0RkRFRkI4NTM2NUQA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mouktick Dasgupta","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mouktick Dasgupta\"},\"wa_id\":\"919903368417\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919903368417\",\"id\":\"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUNCQ0RCNjEwODUzODI0MzNDRDU0RkRFRkI4NTM2NUQA\",\"timestamp\":\"1768036525\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:28+05:30"} [2026-01-10 14:45:28] [DEBUG] Ignoring event: delivered [2026-01-10 14:45:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:15:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMDU2QTVCNzI1RUI4M0Y2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMDU2QTVCNzI1RUI4M0Y2AA==", "timestamp": "1768036528", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:45:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:45:30] [INFO] Sending instructions to 917202000200 [2026-01-10 14:45:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:45:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:45:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a891b59ebd64a068755981051bc3d3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:45:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMDU2QTVCNzI1RUI4M0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMDU2QTVCNzI1RUI4M0Y2AA==\",\"timestamp\":\"1768036528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:30+05:30"} [2026-01-10 14:45:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMDU2QTVCNzI1RUI4M0Y2AA== [2026-01-10 14:45:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMDU2QTVCNzI1RUI4M0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMDU2QTVCNzI1RUI4M0Y2AA==\",\"timestamp\":\"1768036528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:30+05:30"} [2026-01-10 14:45:31] [DEBUG] Ignoring event: delivered [2026-01-10 14:45:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:15:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRTZCQUU1RUFDMDhCMDdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRTZCQUU1RUFDMDhCMDdEAA==", "timestamp": "1768036533", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:45:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:45:35] [INFO] Sending instructions to 917202000200 [2026-01-10 14:45:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:45:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:45:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9885eba317834caa8a3d4012560e2075", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRTZCQUU1RUFDMDhCMDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRTZCQUU1RUFDMDhCMDdEAA==\",\"timestamp\":\"1768036533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:36+05:30"} [2026-01-10 14:45:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRTZCQUU1RUFDMDhCMDdEAA== [2026-01-10 14:45:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRTZCQUU1RUFDMDhCMDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRTZCQUU1RUFDMDhCMDdEAA==\",\"timestamp\":\"1768036533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:36+05:30"} [2026-01-10 14:45:37] [DEBUG] Ignoring event: delivered [2026-01-10 14:45:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:45:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919903368417","text":"Thank you for using Prescription Explainer! \ud83d\ude4f\n\n\ud83d\udccb *Analyze another prescription?*\nSend: EXPLAIN\n\n\ud83d\udcc2 *View your prescriptions:*\nhttps:\/\/wf1.feliz.health\/my-prescriptions.php?phone=919903368417"} [2026-01-10 14:45:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd2bc01ce2824e49bb3851e505642ffa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:45:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:15:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMTIyQTE0MTU4OTFCMTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMTIyQTE0MTU4OTFCMTAzAA==", "timestamp": "1768036538", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:45:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:45:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:45:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:45:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:45:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3110775ba0e04a509875fd0fbd80d25c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:45:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMTIyQTE0MTU4OTFCMTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMTIyQTE0MTU4OTFCMTAzAA==\",\"timestamp\":\"1768036538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:41+05:30"} [2026-01-10 14:45:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMTIyQTE0MTU4OTFCMTAzAA== [2026-01-10 14:45:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMTIyQTE0MTU4OTFCMTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJGMTIyQTE0MTU4OTFCMTAzAA==\",\"timestamp\":\"1768036538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:45:41+05:30"} [2026-01-10 14:45:41] [DEBUG] Ignoring event: delivered [2026-01-10 14:45:59] [DEBUG] Webhook received: {"customer_name": "Mouktick Dasgupta", "sender": "919903368417", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:15:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2QzVBRjdBRjE0OEVDNzI2RjYwRDBGMTExRUMzMkIA", "direction": 0, "text": "Explain", "contacts": [{"profile": {"name": "Mouktick Dasgupta"}, "wa_id": "919903368417"}], "messages": [{"from": "919903368417", "id": "wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2QzVBRjdBRjE0OEVDNzI2RjYwRDBGMTExRUMzMkIA", "timestamp": "1768036557", "text": {"body": "Explain"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:45:59] [INFO] Processing message from 919903368417: Explain [2026-01-10 14:45:59] [INFO] Sending upload button to 919903368417 [2026-01-10 14:45:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:45:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919903368417","interactive":{"type":"cta_url","body":{"text":"Hello Mouktick Dasgupta! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919903368417&name=Mouktick+Dasgupta"}}}} [2026-01-10 14:45:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a40f56770c7545f89637e1081360d12b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:46:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:59+05:30","customerNumber":"919903368417","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2QzVBRjdBRjE0OEVDNzI2RjYwRDBGMTExRUMzMkIA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mouktick Dasgupta","contentType":"text","text":"Explain","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mouktick Dasgupta\"},\"wa_id\":\"919903368417\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919903368417\",\"id\":\"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2QzVBRjdBRjE0OEVDNzI2RjYwRDBGMTExRUMzMkIA\",\"timestamp\":\"1768036557\",\"text\":{\"body\":\"Explain\"},\"type\":\"text\"}]","ts":"2026-01-10T14:46:00+05:30"} [2026-01-10 14:46:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:46:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:45:59+05:30","customerNumber":"919903368417","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2QzVBRjdBRjE0OEVDNzI2RjYwRDBGMTExRUMzMkIA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mouktick Dasgupta","contentType":"text","text":"Explain","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mouktick Dasgupta\"},\"wa_id\":\"919903368417\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919903368417\",\"id\":\"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2QzVBRjdBRjE0OEVDNzI2RjYwRDBGMTExRUMzMkIA\",\"timestamp\":\"1768036557\",\"text\":{\"body\":\"Explain\"},\"type\":\"text\"}]","ts":"2026-01-10T14:46:00+05:30"} [2026-01-10 14:46:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2QzVBRjdBRjE0OEVDNzI2RjYwRDBGMTExRUMzMkIA [2026-01-10 14:46:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:16:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGMDAxNTU0NjA2NDE1QTk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGMDAxNTU0NjA2NDE1QTk3AA==", "timestamp": "1768036574", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:46:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:46:16] [INFO] Sending instructions to 917202000200 [2026-01-10 14:46:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:46:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:46:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8653cbde38cd44879ee92566c8b1330f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:46:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGMDAxNTU0NjA2NDE1QTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGMDAxNTU0NjA2NDE1QTk3AA==\",\"timestamp\":\"1768036574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:46:16+05:30"} [2026-01-10 14:46:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGMDAxNTU0NjA2NDE1QTk3AA== [2026-01-10 14:46:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:46:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGMDAxNTU0NjA2NDE1QTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRGMDAxNTU0NjA2NDE1QTk3AA==\",\"timestamp\":\"1768036574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:46:16+05:30"} [2026-01-10 14:46:17] [DEBUG] Ignoring event: delivered [2026-01-10 14:46:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:16:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzOEU0RDcwMzUwNzE3NjgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzOEU0RDcwMzUwNzE3NjgzAA==", "timestamp": "1768036579", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:46:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:46:21] [INFO] Sending instructions to 917202000200 [2026-01-10 14:46:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:46:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:46:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35b6a049b6824296acf630975f78d739", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:46:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzOEU0RDcwMzUwNzE3NjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzOEU0RDcwMzUwNzE3NjgzAA==\",\"timestamp\":\"1768036579\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:46:21+05:30"} [2026-01-10 14:46:22] [DEBUG] Ignoring event: delivered [2026-01-10 14:46:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:46:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzOEU0RDcwMzUwNzE3NjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzOEU0RDcwMzUwNzE3NjgzAA==\",\"timestamp\":\"1768036579\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:46:21+05:30"} [2026-01-10 14:46:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzOEU0RDcwMzUwNzE3NjgzAA== [2026-01-10 14:46:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:16:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RENCN0ZFRjM3QTVFMkE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RENCN0ZFRjM3QTVFMkE4AA==", "timestamp": "1768036585", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:46:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:46:27] [INFO] Sending instructions to 917202000200 [2026-01-10 14:46:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:46:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:46:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d28b8381af284af89d91a888f0ab1f26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:46:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RENCN0ZFRjM3QTVFMkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RENCN0ZFRjM3QTVFMkE4AA==\",\"timestamp\":\"1768036585\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:46:28+05:30"} [2026-01-10 14:46:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RENCN0ZFRjM3QTVFMkE4AA== [2026-01-10 14:46:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RENCN0ZFRjM3QTVFMkE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1RENCN0ZFRjM3QTVFMkE4AA==\",\"timestamp\":\"1768036585\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:46:28+05:30"} [2026-01-10 14:46:28] [DEBUG] Ignoring event: delivered [2026-01-10 14:47:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:17:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2MkE2NjU2NzUyRTZFQjVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2MkE2NjU2NzUyRTZFQjVFAA==", "timestamp": "1768036622", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:47:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:47:03] [INFO] Sending instructions to 917202000200 [2026-01-10 14:47:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:47:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:47:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b38063050a748d1846efc7ae6fc1bab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2MkE2NjU2NzUyRTZFQjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2MkE2NjU2NzUyRTZFQjVFAA==\",\"timestamp\":\"1768036622\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:05+05:30"} [2026-01-10 14:47:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2MkE2NjU2NzUyRTZFQjVFAA== [2026-01-10 14:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2MkE2NjU2NzUyRTZFQjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2MkE2NjU2NzUyRTZFQjVFAA==\",\"timestamp\":\"1768036622\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:05+05:30"} [2026-01-10 14:47:06] [DEBUG] Ignoring event: delivered [2026-01-10 14:47:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:17:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RTI4QjU2NEQ2M0E2QUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RTI4QjU2NEQ2M0E2QUEzAA==", "timestamp": "1768036627", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:47:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:47:09] [INFO] Sending instructions to 917202000200 [2026-01-10 14:47:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:47:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:47:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c70984d856934a6393c1d345b9e94e8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RTI4QjU2NEQ2M0E2QUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RTI4QjU2NEQ2M0E2QUEzAA==\",\"timestamp\":\"1768036627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:09+05:30"} [2026-01-10 14:47:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RTI4QjU2NEQ2M0E2QUEzAA== [2026-01-10 14:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RTI4QjU2NEQ2M0E2QUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM1RTI4QjU2NEQ2M0E2QUEzAA==\",\"timestamp\":\"1768036627\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:09+05:30"} [2026-01-10 14:47:09] [DEBUG] Ignoring event: delivered [2026-01-10 14:47:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:17:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwMDQyQTFGODYxQkQ3NzZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwMDQyQTFGODYxQkQ3NzZGAA==", "timestamp": "1768036632", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:47:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:47:14] [INFO] Sending instructions to 917202000200 [2026-01-10 14:47:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:47:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:47:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1b2e0de62c846b586338f573041eac0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:47:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwMDQyQTFGODYxQkQ3NzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwMDQyQTFGODYxQkQ3NzZGAA==\",\"timestamp\":\"1768036632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:15+05:30"} [2026-01-10 14:47:16] [DEBUG] Ignoring event: delivered [2026-01-10 14:47:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwMDQyQTFGODYxQkQ3NzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwMDQyQTFGODYxQkQ3NzZGAA==\",\"timestamp\":\"1768036632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:15+05:30"} [2026-01-10 14:47:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwMDQyQTFGODYxQkQ3NzZGAA== [2026-01-10 14:47:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:17:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEQjBCNkZBRUM4NEQ4OTlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEQjBCNkZBRUM4NEQ4OTlDAA==", "timestamp": "1768036637", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:47:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:47:19] [INFO] Sending instructions to 917202000200 [2026-01-10 14:47:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:47:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:47:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "313f890b7cb44a4587f404de0d704ee5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:47:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEQjBCNkZBRUM4NEQ4OTlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEQjBCNkZBRUM4NEQ4OTlDAA==\",\"timestamp\":\"1768036637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:19+05:30"} [2026-01-10 14:47:20] [DEBUG] Ignoring event: delivered [2026-01-10 14:47:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEQjBCNkZBRUM4NEQ4OTlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEQjBCNkZBRUM4NEQ4OTlDAA==\",\"timestamp\":\"1768036637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:19+05:30"} [2026-01-10 14:47:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEQjBCNkZBRUM4NEQ4OTlDAA== [2026-01-10 14:47:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:17:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyM0ZEOTE4QTUwNThFRjFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyM0ZEOTE4QTUwNThFRjFBAA==", "timestamp": "1768036673", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:47:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:47:55] [INFO] Sending instructions to 917202000200 [2026-01-10 14:47:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:47:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:47:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c6301576b4f48dfaf6fe286eb4b8a08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:47:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyM0ZEOTE4QTUwNThFRjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyM0ZEOTE4QTUwNThFRjFBAA==\",\"timestamp\":\"1768036673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:56+05:30"} [2026-01-10 14:47:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyM0ZEOTE4QTUwNThFRjFBAA== [2026-01-10 14:47:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:47:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyM0ZEOTE4QTUwNThFRjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQyM0ZEOTE4QTUwNThFRjFBAA==\",\"timestamp\":\"1768036673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:47:56+05:30"} [2026-01-10 14:47:56] [DEBUG] Ignoring event: delivered [2026-01-10 14:48:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:18:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEJEM0ZENThDQjE4MUUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEJEM0ZENThDQjE4MUUzAA==", "timestamp": "1768036678", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:48:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:48:00] [INFO] Sending instructions to 917202000200 [2026-01-10 14:48:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:48:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:48:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46112da0124b4e10b55c76e7a3ca8215", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:48:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEJEM0ZENThDQjE4MUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEJEM0ZENThDQjE4MUUzAA==\",\"timestamp\":\"1768036678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:01+05:30"} [2026-01-10 14:48:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEJEM0ZENThDQjE4MUUzAA== [2026-01-10 14:48:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEJEM0ZENThDQjE4MUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNEJEM0ZENThDQjE4MUUzAA==\",\"timestamp\":\"1768036678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:01+05:30"} [2026-01-10 14:48:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:48:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:18:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NkI2OTAwQjQxOTU1QjM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NkI2OTAwQjQxOTU1QjM2AA==", "timestamp": "1768036684", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:48:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:48:06] [INFO] Sending instructions to 917202000200 [2026-01-10 14:48:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:48:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:48:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7af3be310d94413783b444e3c92ac89a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NkI2OTAwQjQxOTU1QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NkI2OTAwQjQxOTU1QjM2AA==\",\"timestamp\":\"1768036684\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:07+05:30"} [2026-01-10 14:48:08] [DEBUG] Ignoring event: delivered [2026-01-10 14:48:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NkI2OTAwQjQxOTU1QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NkI2OTAwQjQxOTU1QjM2AA==\",\"timestamp\":\"1768036684\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:07+05:30"} [2026-01-10 14:48:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NkI2OTAwQjQxOTU1QjM2AA== [2026-01-10 14:48:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:18:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0MUQ5NkNBRjY3NUQxMDJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0MUQ5NkNBRjY3NUQxMDJEAA==", "timestamp": "1768036689", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:48:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:48:10] [INFO] Sending instructions to 917202000200 [2026-01-10 14:48:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:48:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:48:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90c1c254851e4a8dbd6b0d9419d7d219", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:48:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0MUQ5NkNBRjY3NUQxMDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0MUQ5NkNBRjY3NUQxMDJEAA==\",\"timestamp\":\"1768036689\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:12+05:30"} [2026-01-10 14:48:12] [DEBUG] Ignoring event: delivered [2026-01-10 14:48:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0MUQ5NkNBRjY3NUQxMDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0MUQ5NkNBRjY3NUQxMDJEAA==\",\"timestamp\":\"1768036689\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:12+05:30"} [2026-01-10 14:48:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM0MUQ5NkNBRjY3NUQxMDJEAA== [2026-01-10 14:48:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:18:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMjAyRTE1MTcwMDg3MjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMjAyRTE1MTcwMDg3MjA3AA==", "timestamp": "1768036694", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:48:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:48:16] [INFO] Sending instructions to 917202000200 [2026-01-10 14:48:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:48:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:48:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5635193076224153ac2d470ef57c3c7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:48:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMjAyRTE1MTcwMDg3MjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMjAyRTE1MTcwMDg3MjA3AA==\",\"timestamp\":\"1768036694\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:16+05:30"} [2026-01-10 14:48:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMjAyRTE1MTcwMDg3MjA3AA== [2026-01-10 14:48:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMjAyRTE1MTcwMDg3MjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVEMjAyRTE1MTcwMDg3MjA3AA==\",\"timestamp\":\"1768036694\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:16+05:30"} [2026-01-10 14:48:16] [DEBUG] Ignoring event: delivered [2026-01-10 14:48:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:48:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919903368417","text":"\u2705 *Booking Update*\n\n\ud83d\udccb *Booking ID:* BK260110001\n\ud83d\udcca *Status:* Confirmed\n\ud83d\udcc5 *Date:* 10 Jan 2026\n\u23f0 *Time:* 10:00 AM\n\ud83d\udd2c *Tests:* CBC\n\n\ud83d\udcac *Note:* Your booking is confirm. Please visit on time."} [2026-01-10 14:48:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdacda47c8ab4d67bc0e6582973f29f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:48:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:18:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhFMTQ4NjNGOEJFQjJCOEVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhFMTQ4NjNGOEJFQjJCOEVFAA==", "timestamp": "1768036730", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:48:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:48:52] [INFO] Sending instructions to 917202000200 [2026-01-10 14:48:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:48:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:48:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00acd993295943f193ec7d471ff7171b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:48:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhFMTQ4NjNGOEJFQjJCOEVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhFMTQ4NjNGOEJFQjJCOEVFAA==\",\"timestamp\":\"1768036730\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:53+05:30"} [2026-01-10 14:48:53] [DEBUG] Ignoring event: delivered [2026-01-10 14:48:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhFMTQ4NjNGOEJFQjJCOEVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhFMTQ4NjNGOEJFQjJCOEVFAA==\",\"timestamp\":\"1768036730\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:53+05:30"} [2026-01-10 14:48:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhFMTQ4NjNGOEJFQjJCOEVFAA== [2026-01-10 14:48:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:18:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCMDNCQzQ5OTE5NjA4MTZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCMDNCQzQ5OTE5NjA4MTZBAA==", "timestamp": "1768036736", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:48:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:48:58] [INFO] Sending instructions to 917202000200 [2026-01-10 14:48:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:48:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:48:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ad8819564a34ede8b4e533614c4204b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:48:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCMDNCQzQ5OTE5NjA4MTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCMDNCQzQ5OTE5NjA4MTZBAA==\",\"timestamp\":\"1768036736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:58+05:30"} [2026-01-10 14:48:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCMDNCQzQ5OTE5NjA4MTZBAA== [2026-01-10 14:48:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:48:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCMDNCQzQ5OTE5NjA4MTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRCMDNCQzQ5OTE5NjA4MTZBAA==\",\"timestamp\":\"1768036736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:48:58+05:30"} [2026-01-10 14:48:59] [DEBUG] Ignoring event: delivered [2026-01-10 14:49:00] [DEBUG] Webhook received: {"customer_name": "Mr. Goutam Chakraborty", "sender": "919831101730", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:19:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMwMzdDQzMwRDFCOTkyREUxQUM2MzFEQjExRDdGNzEA", "direction": 0, "text": "Explain", "contacts": [{"profile": {"name": "Mr. Goutam Chakraborty"}, "wa_id": "919831101730"}], "messages": [{"from": "919831101730", "id": "wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMwMzdDQzMwRDFCOTkyREUxQUM2MzFEQjExRDdGNzEA", "timestamp": "1768036739", "text": {"body": "Explain"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:49:00] [INFO] Processing message from 919831101730: Explain [2026-01-10 14:49:00] [INFO] Sending upload button to 919831101730 [2026-01-10 14:49:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:49:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919831101730","interactive":{"type":"cta_url","body":{"text":"Hello Mr. Goutam Chakraborty! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919831101730&name=Mr.+Goutam+Chakraborty"}}}} [2026-01-10 14:49:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee297294f43442c8a5bded38ef5f31a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:49:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:00+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMwMzdDQzMwRDFCOTkyREUxQUM2MzFEQjExRDdGNzEA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Explain","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMwMzdDQzMwRDFCOTkyREUxQUM2MzFEQjExRDdGNzEA\",\"timestamp\":\"1768036739\",\"text\":{\"body\":\"Explain\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:00+05:30"} [2026-01-10 14:49:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMwMzdDQzMwRDFCOTkyREUxQUM2MzFEQjExRDdGNzEA [2026-01-10 14:49:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:00+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMwMzdDQzMwRDFCOTkyREUxQUM2MzFEQjExRDdGNzEA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Explain","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMwMzdDQzMwRDFCOTkyREUxQUM2MzFEQjExRDdGNzEA\",\"timestamp\":\"1768036739\",\"text\":{\"body\":\"Explain\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:00+05:30"} [2026-01-10 14:49:01] [DEBUG] Ignoring event: delivered [2026-01-10 14:49:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:19:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFN0ZFRTBEOUY3MTVDRTI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFN0ZFRTBEOUY3MTVDRTI3AA==", "timestamp": "1768036742", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:49:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:49:04] [INFO] Sending instructions to 917202000200 [2026-01-10 14:49:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:49:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:49:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a8c1d82ff32464b81523729449316f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFN0ZFRTBEOUY3MTVDRTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFN0ZFRTBEOUY3MTVDRTI3AA==\",\"timestamp\":\"1768036742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:05+05:30"} [2026-01-10 14:49:06] [DEBUG] Ignoring event: delivered [2026-01-10 14:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFN0ZFRTBEOUY3MTVDRTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFN0ZFRTBEOUY3MTVDRTI3AA==\",\"timestamp\":\"1768036742\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:05+05:30"} [2026-01-10 14:49:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFN0ZFRTBEOUY3MTVDRTI3AA== [2026-01-10 14:49:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:19:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyMUNGODA5NjBDMkI1MzI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyMUNGODA5NjBDMkI1MzI2AA==", "timestamp": "1768036749", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:49:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:49:10] [INFO] Sending instructions to 917202000200 [2026-01-10 14:49:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:49:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:49:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62ac22817e5f476f8389dceb894e6904", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyMUNGODA5NjBDMkI1MzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyMUNGODA5NjBDMkI1MzI2AA==\",\"timestamp\":\"1768036749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:10+05:30"} [2026-01-10 14:49:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyMUNGODA5NjBDMkI1MzI2AA== [2026-01-10 14:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyMUNGODA5NjBDMkI1MzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgyMUNGODA5NjBDMkI1MzI2AA==\",\"timestamp\":\"1768036749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:10+05:30"} [2026-01-10 14:49:11] [DEBUG] Ignoring event: delivered [2026-01-10 14:49:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:19:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNDQ5NDlEMzY0NkZEOEY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNDQ5NDlEMzY0NkZEOEY3AA==", "timestamp": "1768036755", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:49:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:49:17] [INFO] Sending instructions to 917202000200 [2026-01-10 14:49:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:49:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:49:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02043a6c609a482288dbd301e1f53077", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:49:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNDQ5NDlEMzY0NkZEOEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNDQ5NDlEMzY0NkZEOEY3AA==\",\"timestamp\":\"1768036755\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:17+05:30"} [2026-01-10 14:49:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNDQ5NDlEMzY0NkZEOEY3AA== [2026-01-10 14:49:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNDQ5NDlEMzY0NkZEOEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBNDQ5NDlEMzY0NkZEOEY3AA==\",\"timestamp\":\"1768036755\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:17+05:30"} [2026-01-10 14:49:18] [DEBUG] Ignoring event: delivered [2026-01-10 14:49:35] Upload started - Phone: 919831101730, Lang: bn [2026-01-10 14:49:35] File saved: rx_696219a7949d9.jpg [2026-01-10 14:49:35] Serial: 260110004, Starting OpenAI... [2026-01-10 14:49:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:19:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJENDkzRkUyOEFDMTQxMUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJENDkzRkUyOEFDMTQxMUVEAA==", "timestamp": "1768036790", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:49:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:49:52] [INFO] Sending instructions to 917202000200 [2026-01-10 14:49:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:49:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:49:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e25fade3901c414684504e22b877f260", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:49:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJENDkzRkUyOEFDMTQxMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJENDkzRkUyOEFDMTQxMUVEAA==\",\"timestamp\":\"1768036790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:54+05:30"} [2026-01-10 14:49:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJENDkzRkUyOEFDMTQxMUVEAA== [2026-01-10 14:49:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJENDkzRkUyOEFDMTQxMUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJENDkzRkUyOEFDMTQxMUVEAA==\",\"timestamp\":\"1768036790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:54+05:30"} [2026-01-10 14:49:55] [DEBUG] Ignoring event: delivered [2026-01-10 14:49:55] OpenAI success for 260110004 [2026-01-10 14:49:55] Saved to DB: prescription 22 [2026-01-10 14:49:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:19:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRThDNTQ2RTEzM0JFOUI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRThDNTQ2RTEzM0JFOUI5AA==", "timestamp": "1768036795", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:49:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:49:57] [INFO] Sending instructions to 917202000200 [2026-01-10 14:49:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:49:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:49:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca6da806b4fa49db8cab9474e07e6f6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRThDNTQ2RTEzM0JFOUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRThDNTQ2RTEzM0JFOUI5AA==\",\"timestamp\":\"1768036795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:58+05:30"} [2026-01-10 14:49:59] [DEBUG] Ignoring event: delivered [2026-01-10 14:49:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRThDNTQ2RTEzM0JFOUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRThDNTQ2RTEzM0JFOUI5AA==\",\"timestamp\":\"1768036795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:49:58+05:30"} [2026-01-10 14:49:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEzRThDNTQ2RTEzM0JFOUI5AA== [2026-01-10 14:50:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:20:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBM0FGNDIwMUUzNTNDMEFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBM0FGNDIwMUUzNTNDMEFDAA==", "timestamp": "1768036801", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:50:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:50:02] [INFO] Sending instructions to 917202000200 [2026-01-10 14:50:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:50:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:50:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f9124a633a7445c818c310b4456d853", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBM0FGNDIwMUUzNTNDMEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBM0FGNDIwMUUzNTNDMEFDAA==\",\"timestamp\":\"1768036801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:04+05:30"} [2026-01-10 14:50:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBM0FGNDIwMUUzNTNDMEFDAA== [2026-01-10 14:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBM0FGNDIwMUUzNTNDMEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBM0FGNDIwMUUzNTNDMEFDAA==\",\"timestamp\":\"1768036801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:04+05:30"} [2026-01-10 14:50:04] [DEBUG] Ignoring event: delivered [2026-01-10 14:50:12] [DEBUG] Webhook received: {"customer_name": "Suvranil Nath", "sender": "919830946010", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:20:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMxQkM4NEY0NzBFQzc3QUQyOEE4MkZGQUJEMDhBMUQA", "direction": 0, "text": "EXPLAIN", "contacts": [{"profile": {"name": "Suvranil Nath"}, "wa_id": "919830946010"}], "messages": [{"from": "919830946010", "id": "wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMxQkM4NEY0NzBFQzc3QUQyOEE4MkZGQUJEMDhBMUQA", "timestamp": "1768036810", "text": {"body": "EXPLAIN"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:50:12] [INFO] Processing message from 919830946010: EXPLAIN [2026-01-10 14:50:12] [INFO] Sending upload button to 919830946010 [2026-01-10 14:50:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:50:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919830946010","interactive":{"type":"cta_url","body":{"text":"Hello Suvranil Nath! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919830946010&name=Suvranil+Nath"}}}} [2026-01-10 14:50:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aeb0ea29e2c8425b9ceae0476222d047", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:50:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:12+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMxQkM4NEY0NzBFQzc3QUQyOEE4MkZGQUJEMDhBMUQA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMxQkM4NEY0NzBFQzc3QUQyOEE4MkZGQUJEMDhBMUQA\",\"timestamp\":\"1768036810\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:12+05:30"} [2026-01-10 14:50:13] [DEBUG] Ignoring event: delivered [2026-01-10 14:50:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:12+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMxQkM4NEY0NzBFQzc3QUQyOEE4MkZGQUJEMDhBMUQA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMxQkM4NEY0NzBFQzc3QUQyOEE4MkZGQUJEMDhBMUQA\",\"timestamp\":\"1768036810\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:12+05:30"} [2026-01-10 14:50:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMxQkM4NEY0NzBFQzc3QUQyOEE4MkZGQUJEMDhBMUQA [2026-01-10 14:50:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:50:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919831101730","text":"\u2705 *Booking Confirmed!*\n\n\ud83d\udccb *Booking ID:* BK260110002\n\ud83d\udcc5 *Date:* 11 Jan 2026\n\u23f0 *Time:* 12:30 AM\n\ud83d\udd2c *Tests:* Widal Test\n\nYou will receive updates on WhatsApp."} [2026-01-10 14:50:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1264be3dcc9544e9835cf6c05b884451", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:50:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:50:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919831101730","text":"Thank you for using Prescription Explainer! \ud83d\ude4f\n\n\ud83d\udccb *Analyze another prescription?*\nSend: EXPLAIN\n\n\ud83d\udcc2 *View your prescriptions:*\nhttps:\/\/wf1.feliz.health\/my-prescriptions.php?phone=919831101730"} [2026-01-10 14:50:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f30423b259f4c28a22a3d3f99ae6a7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:50:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:20:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI3NEU1OUM3NTBGNjVFRjE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI3NEU1OUM3NTBGNjVFRjE5AA==", "timestamp": "1768036837", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:50:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:50:38] [INFO] Sending instructions to 917202000200 [2026-01-10 14:50:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:50:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:50:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "862a0587f07541d2aa40638d79a1a0be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:50:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI3NEU1OUM3NTBGNjVFRjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI3NEU1OUM3NTBGNjVFRjE5AA==\",\"timestamp\":\"1768036837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:38+05:30"} [2026-01-10 14:50:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI3NEU1OUM3NTBGNjVFRjE5AA== [2026-01-10 14:50:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI3NEU1OUM3NTBGNjVFRjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI3NEU1OUM3NTBGNjVFRjE5AA==\",\"timestamp\":\"1768036837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:39+05:30"} [2026-01-10 14:50:39] [DEBUG] Ignoring event: delivered [2026-01-10 14:50:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:20:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg4NjM0OEExOUU4MjJFREYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg4NjM0OEExOUU4MjJFREYwAA==", "timestamp": "1768036842", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:50:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:50:44] [INFO] Sending instructions to 917202000200 [2026-01-10 14:50:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:50:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:50:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c1dfe540b244c68b4fb695af5329707", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:50:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg4NjM0OEExOUU4MjJFREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg4NjM0OEExOUU4MjJFREYwAA==\",\"timestamp\":\"1768036842\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:44+05:30"} [2026-01-10 14:50:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg4NjM0OEExOUU4MjJFREYwAA== [2026-01-10 14:50:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg4NjM0OEExOUU4MjJFREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg4NjM0OEExOUU4MjJFREYwAA==\",\"timestamp\":\"1768036842\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:44+05:30"} [2026-01-10 14:50:45] [DEBUG] Ignoring event: delivered [2026-01-10 14:50:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:20:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxOTNCODkxOEU4NEE5NEM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxOTNCODkxOEU4NEE5NEM1AA==", "timestamp": "1768036847", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:50:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:50:49] [INFO] Sending instructions to 917202000200 [2026-01-10 14:50:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:50:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:50:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "726cf807f9db466da52a36b3ccd2f95c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:50:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxOTNCODkxOEU4NEE5NEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxOTNCODkxOEU4NEE5NEM1AA==\",\"timestamp\":\"1768036847\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:50+05:30"} [2026-01-10 14:50:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxOTNCODkxOEU4NEE5NEM1AA== [2026-01-10 14:50:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxOTNCODkxOEU4NEE5NEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUxOTNCODkxOEU4NEE5NEM1AA==\",\"timestamp\":\"1768036847\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:50+05:30"} [2026-01-10 14:50:51] [DEBUG] Ignoring event: delivered [2026-01-10 14:50:59] [DEBUG] Webhook received: {"customer_name": "Mr. Goutam Chakraborty", "sender": "919831101730", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:20:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM1MUYyMERBNUQ1NTUyQkZFNEE1Mzk2MThCOENFODgA", "direction": 0, "text": "EXPLAIN", "contacts": [{"profile": {"name": "Mr. Goutam Chakraborty"}, "wa_id": "919831101730"}], "messages": [{"from": "919831101730", "id": "wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM1MUYyMERBNUQ1NTUyQkZFNEE1Mzk2MThCOENFODgA", "timestamp": "1768036857", "text": {"body": "EXPLAIN"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:50:59] [INFO] Processing message from 919831101730: EXPLAIN [2026-01-10 14:50:59] [INFO] Sending upload button to 919831101730 [2026-01-10 14:50:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:50:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919831101730","interactive":{"type":"cta_url","body":{"text":"Hello Mr. Goutam Chakraborty! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919831101730&name=Mr.+Goutam+Chakraborty"}}}} [2026-01-10 14:50:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0cfb45ed3be464fa2642af38d232455", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:51:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:59+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM1MUYyMERBNUQ1NTUyQkZFNEE1Mzk2MThCOENFODgA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM1MUYyMERBNUQ1NTUyQkZFNEE1Mzk2MThCOENFODgA\",\"timestamp\":\"1768036857\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:59+05:30"} [2026-01-10 14:51:00] [DEBUG] Ignoring event: delivered [2026-01-10 14:51:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:50:59+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM1MUYyMERBNUQ1NTUyQkZFNEE1Mzk2MThCOENFODgA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM1MUYyMERBNUQ1NTUyQkZFNEE1Mzk2MThCOENFODgA\",\"timestamp\":\"1768036857\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:50:59+05:30"} [2026-01-10 14:51:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM1MUYyMERBNUQ1NTUyQkZFNEE1Mzk2MThCOENFODgA [2026-01-10 14:51:20] [DEBUG] Webhook received: {"customer_name": "Mr. Goutam Chakraborty", "sender": "919831101730", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:21:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM5NTkyNDlFNEU5QzNBQzAzQTcxRDg0QTQ4OTEwM0EA", "direction": 0, "text": "EXPLAIN", "contacts": [{"profile": {"name": "Mr. Goutam Chakraborty"}, "wa_id": "919831101730"}], "messages": [{"from": "919831101730", "id": "wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM5NTkyNDlFNEU5QzNBQzAzQTcxRDg0QTQ4OTEwM0EA", "timestamp": "1768036878", "text": {"body": "EXPLAIN"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:51:20] [INFO] Processing message from 919831101730: EXPLAIN [2026-01-10 14:51:20] [INFO] Sending upload button to 919831101730 [2026-01-10 14:51:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:51:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919831101730","interactive":{"type":"cta_url","body":{"text":"Hello Mr. Goutam Chakraborty! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919831101730&name=Mr.+Goutam+Chakraborty"}}}} [2026-01-10 14:51:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cc9b5de1c67411ba285b11b0a7e4724", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:51:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:20+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM5NTkyNDlFNEU5QzNBQzAzQTcxRDg0QTQ4OTEwM0EA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM5NTkyNDlFNEU5QzNBQzAzQTcxRDg0QTQ4OTEwM0EA\",\"timestamp\":\"1768036878\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:21+05:30"} [2026-01-10 14:51:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM5NTkyNDlFNEU5QzNBQzAzQTcxRDg0QTQ4OTEwM0EA [2026-01-10 14:51:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:20+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM5NTkyNDlFNEU5QzNBQzAzQTcxRDg0QTQ4OTEwM0EA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUM5NTkyNDlFNEU5QzNBQzAzQTcxRDg0QTQ4OTEwM0EA\",\"timestamp\":\"1768036878\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:21+05:30"} [2026-01-10 14:51:21] [DEBUG] Ignoring event: delivered [2026-01-10 14:51:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:21:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1MjBFODM3QzQ4RTdBMDJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1MjBFODM3QzQ4RTdBMDJFAA==", "timestamp": "1768036883", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:51:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:51:25] [INFO] Sending instructions to 917202000200 [2026-01-10 14:51:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:51:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:51:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86c3693f04fc425caf249d3ba7dfe11d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:51:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1MjBFODM3QzQ4RTdBMDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1MjBFODM3QzQ4RTdBMDJFAA==\",\"timestamp\":\"1768036883\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:25+05:30"} [2026-01-10 14:51:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1MjBFODM3QzQ4RTdBMDJFAA== [2026-01-10 14:51:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1MjBFODM3QzQ4RTdBMDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI1MjBFODM3QzQ4RTdBMDJFAA==\",\"timestamp\":\"1768036883\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:25+05:30"} [2026-01-10 14:51:26] [DEBUG] Ignoring event: delivered [2026-01-10 14:51:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:21:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzRkRGNUM3OTJFOUJEMDhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzRkRGNUM3OTJFOUJEMDhEAA==", "timestamp": "1768036888", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:51:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:51:30] [INFO] Sending instructions to 917202000200 [2026-01-10 14:51:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:51:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:51:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f14e47f058de4d0f907d6abe41ed36f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:51:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzRkRGNUM3OTJFOUJEMDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzRkRGNUM3OTJFOUJEMDhEAA==\",\"timestamp\":\"1768036888\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:31+05:30"} [2026-01-10 14:51:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzRkRGNUM3OTJFOUJEMDhEAA== [2026-01-10 14:51:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzRkRGNUM3OTJFOUJEMDhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYzRkRGNUM3OTJFOUJEMDhEAA==\",\"timestamp\":\"1768036888\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:31+05:30"} [2026-01-10 14:51:31] [DEBUG] Ignoring event: delivered [2026-01-10 14:51:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:21:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNDI2Mzk4MUNCODE3NTMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNDI2Mzk4MUNCODE3NTMyAA==", "timestamp": "1768036894", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:51:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:51:35] [INFO] Sending instructions to 917202000200 [2026-01-10 14:51:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:51:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:51:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed74bcc52d8049059bcc5022df5d1655", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNDI2Mzk4MUNCODE3NTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNDI2Mzk4MUNCODE3NTMyAA==\",\"timestamp\":\"1768036894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:35+05:30"} [2026-01-10 14:51:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNDI2Mzk4MUNCODE3NTMyAA== [2026-01-10 14:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNDI2Mzk4MUNCODE3NTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JBNDI2Mzk4MUNCODE3NTMyAA==\",\"timestamp\":\"1768036894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:35+05:30"} [2026-01-10 14:51:36] [DEBUG] Ignoring event: delivered [2026-01-10 14:51:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:21:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFNzdGNTVBOTFGMzdCNTFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFNzdGNTVBOTFGMzdCNTFGAA==", "timestamp": "1768036899", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:51:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:51:41] [INFO] Sending instructions to 917202000200 [2026-01-10 14:51:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:51:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:51:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91687fb3c3b34d33aa1f04472454129d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:51:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFNzdGNTVBOTFGMzdCNTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFNzdGNTVBOTFGMzdCNTFGAA==\",\"timestamp\":\"1768036899\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:41+05:30"} [2026-01-10 14:51:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFNzdGNTVBOTFGMzdCNTFGAA== [2026-01-10 14:51:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFNzdGNTVBOTFGMzdCNTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhFNzdGNTVBOTFGMzdCNTFGAA==\",\"timestamp\":\"1768036899\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:41+05:30"} [2026-01-10 14:51:41] [DEBUG] Ignoring event: delivered [2026-01-10 14:51:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:21:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwQkFDMDdCNkE5NkY1RDc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwQkFDMDdCNkE5NkY1RDc5AA==", "timestamp": "1768036904", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:51:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:51:46] [INFO] Sending instructions to 917202000200 [2026-01-10 14:51:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:51:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:51:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a16e18e2a6f4b07a0630fe7c7041034", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:51:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwQkFDMDdCNkE5NkY1RDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwQkFDMDdCNkE5NkY1RDc5AA==\",\"timestamp\":\"1768036904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:47+05:30"} [2026-01-10 14:51:47] [DEBUG] Ignoring event: delivered [2026-01-10 14:51:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:51:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwQkFDMDdCNkE5NkY1RDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwQkFDMDdCNkE5NkY1RDc5AA==\",\"timestamp\":\"1768036904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:51:47+05:30"} [2026-01-10 14:51:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcwQkFDMDdCNkE5NkY1RDc5AA== [2026-01-10 14:52:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:22:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJFMDY0MUU1NjZCNEVBNjRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJFMDY0MUU1NjZCNEVBNjRFAA==", "timestamp": "1768036940", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:52:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:52:22] [INFO] Sending instructions to 917202000200 [2026-01-10 14:52:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:52:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:52:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f814abad02a24161a524f3d462563041", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:52:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJFMDY0MUU1NjZCNEVBNjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJFMDY0MUU1NjZCNEVBNjRFAA==\",\"timestamp\":\"1768036940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:52:22+05:30"} [2026-01-10 14:52:23] [DEBUG] Ignoring event: delivered [2026-01-10 14:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:52:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJFMDY0MUU1NjZCNEVBNjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJFMDY0MUU1NjZCNEVBNjRFAA==\",\"timestamp\":\"1768036940\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:52:22+05:30"} [2026-01-10 14:52:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJFMDY0MUU1NjZCNEVBNjRFAA== [2026-01-10 14:52:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:22:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGREY5NkREQzVBMzgxMUE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGREY5NkREQzVBMzgxMUE3AA==", "timestamp": "1768036945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:52:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:52:27] [INFO] Sending instructions to 917202000200 [2026-01-10 14:52:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:52:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:52:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8aa2e42b0e8f4a8a915959283b7f801e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:52:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:52:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGREY5NkREQzVBMzgxMUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGREY5NkREQzVBMzgxMUE3AA==\",\"timestamp\":\"1768036945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:52:28+05:30"} [2026-01-10 14:52:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGREY5NkREQzVBMzgxMUE3AA== [2026-01-10 14:52:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:52:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGREY5NkREQzVBMzgxMUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGREY5NkREQzVBMzgxMUE3AA==\",\"timestamp\":\"1768036945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:52:28+05:30"} [2026-01-10 14:52:29] [DEBUG] Ignoring event: delivered [2026-01-10 14:52:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:22:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVDRjM2OUFDQjBGNTZFNjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVDRjM2OUFDQjBGNTZFNjRCAA==", "timestamp": "1768036951", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:52:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:52:32] [INFO] Sending instructions to 917202000200 [2026-01-10 14:52:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:52:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:52:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e52a038753142b9bf129f26243afed4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:52:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:52:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVDRjM2OUFDQjBGNTZFNjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVDRjM2OUFDQjBGNTZFNjRCAA==\",\"timestamp\":\"1768036951\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:52:33+05:30"} [2026-01-10 14:52:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:52:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVDRjM2OUFDQjBGNTZFNjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVDRjM2OUFDQjBGNTZFNjRCAA==\",\"timestamp\":\"1768036951\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:52:33+05:30"} [2026-01-10 14:52:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVDRjM2OUFDQjBGNTZFNjRCAA== [2026-01-10 14:52:34] [DEBUG] Ignoring event: delivered [2026-01-10 14:53:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:23:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNDJENDgwOTlEMUIzQkQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNDJENDgwOTlEMUIzQkQ1AA==", "timestamp": "1768036987", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:53:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:53:08] [INFO] Sending instructions to 917202000200 [2026-01-10 14:53:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:53:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:53:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2ab51da19d24a05b3eb97744424679b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNDJENDgwOTlEMUIzQkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNDJENDgwOTlEMUIzQkQ1AA==\",\"timestamp\":\"1768036987\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:09+05:30"} [2026-01-10 14:53:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNDJENDgwOTlEMUIzQkQ1AA== [2026-01-10 14:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNDJENDgwOTlEMUIzQkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxNDJENDgwOTlEMUIzQkQ1AA==\",\"timestamp\":\"1768036987\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:09+05:30"} [2026-01-10 14:53:10] [DEBUG] Ignoring event: delivered [2026-01-10 14:53:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:23:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3MDFDQjNGOTU1MEM3NUE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3MDFDQjNGOTU1MEM3NUE3AA==", "timestamp": "1768036992", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:53:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:53:13] [INFO] Sending instructions to 917202000200 [2026-01-10 14:53:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:53:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:53:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe652745986e44769b30d04cfb28a20d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:53:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3MDFDQjNGOTU1MEM3NUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3MDFDQjNGOTU1MEM3NUE3AA==\",\"timestamp\":\"1768036992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:14+05:30"} [2026-01-10 14:53:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3MDFDQjNGOTU1MEM3NUE3AA== [2026-01-10 14:53:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3MDFDQjNGOTU1MEM3NUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I3MDFDQjNGOTU1MEM3NUE3AA==\",\"timestamp\":\"1768036992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:14+05:30"} [2026-01-10 14:53:15] [DEBUG] Ignoring event: delivered [2026-01-10 14:53:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:23:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QzA0QzAyQkQ5NDczMDg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QzA0QzAyQkQ5NDczMDg1AA==", "timestamp": "1768036996", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:53:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:53:18] [INFO] Sending instructions to 917202000200 [2026-01-10 14:53:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:53:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:53:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "069b4a97d55a4aa69d97c87eadc2603b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:53:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QzA0QzAyQkQ5NDczMDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QzA0QzAyQkQ5NDczMDg1AA==\",\"timestamp\":\"1768036996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:18+05:30"} [2026-01-10 14:53:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QzA0QzAyQkQ5NDczMDg1AA== [2026-01-10 14:53:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QzA0QzAyQkQ5NDczMDg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0QzA0QzAyQkQ5NDczMDg1AA==\",\"timestamp\":\"1768036996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:18+05:30"} [2026-01-10 14:53:19] [DEBUG] Ignoring event: delivered [2026-01-10 14:53:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:23:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc2Q0UzMEI3NUIwQTI5RTQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc2Q0UzMEI3NUIwQTI5RTQ4AA==", "timestamp": "1768037001", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:53:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:53:23] [INFO] Sending instructions to 917202000200 [2026-01-10 14:53:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:53:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:53:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1b53260260d4c03912bbee52e4fac12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc2Q0UzMEI3NUIwQTI5RTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc2Q0UzMEI3NUIwQTI5RTQ4AA==\",\"timestamp\":\"1768037001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:25+05:30"} [2026-01-10 14:53:25] [DEBUG] Ignoring event: delivered [2026-01-10 14:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc2Q0UzMEI3NUIwQTI5RTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc2Q0UzMEI3NUIwQTI5RTQ4AA==\",\"timestamp\":\"1768037001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:25+05:30"} [2026-01-10 14:53:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc2Q0UzMEI3NUIwQTI5RTQ4AA== [2026-01-10 14:53:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:23:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRUMxRUFBMzJDODQ5N0ZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRUMxRUFBMzJDODQ5N0ZDAA==", "timestamp": "1768037006", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:53:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:53:28] [INFO] Sending instructions to 917202000200 [2026-01-10 14:53:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:53:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:53:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5051dd05f019428ca7320fc3a89229b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRUMxRUFBMzJDODQ5N0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRUMxRUFBMzJDODQ5N0ZDAA==\",\"timestamp\":\"1768037006\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:29+05:30"} [2026-01-10 14:53:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRUMxRUFBMzJDODQ5N0ZDAA== [2026-01-10 14:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRUMxRUFBMzJDODQ5N0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZBRUMxRUFBMzJDODQ5N0ZDAA==\",\"timestamp\":\"1768037006\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:53:30+05:30"} [2026-01-10 14:53:32] [DEBUG] Ignoring event: delivered [2026-01-10 14:53:34] Upload started - Phone: 919830946010, Lang: en [2026-01-10 14:53:34] File saved: rx_69621a96cfe41.jpg [2026-01-10 14:53:34] Serial: 260110005, Starting OpenAI... [2026-01-10 14:54:00] OpenAI success for 260110005 [2026-01-10 14:54:00] Saved to DB: prescription 23 [2026-01-10 14:54:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:24:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwMDdFNDA3N0Y1NUNDQjM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwMDdFNDA3N0Y1NUNDQjM1AA==", "timestamp": "1768037042", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:54:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:54:04] [INFO] Sending instructions to 917202000200 [2026-01-10 14:54:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:54:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3dcc67f7fda847488720059dd85c9f19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwMDdFNDA3N0Y1NUNDQjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwMDdFNDA3N0Y1NUNDQjM1AA==\",\"timestamp\":\"1768037042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:04+05:30"} [2026-01-10 14:54:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwMDdFNDA3N0Y1NUNDQjM1AA== [2026-01-10 14:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwMDdFNDA3N0Y1NUNDQjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEwMDdFNDA3N0Y1NUNDQjM1AA==\",\"timestamp\":\"1768037042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:04+05:30"} [2026-01-10 14:54:04] [DEBUG] Ignoring event: delivered [2026-01-10 14:54:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:24:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NTMyNDIwMUYxMkQzMzkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NTMyNDIwMUYxMkQzMzkyAA==", "timestamp": "1768037047", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:54:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:54:09] [INFO] Sending instructions to 917202000200 [2026-01-10 14:54:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:54:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:54:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b3c176ad9e741e1a08a14ca956fcf58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NTMyNDIwMUYxMkQzMzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NTMyNDIwMUYxMkQzMzkyAA==\",\"timestamp\":\"1768037047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:09+05:30"} [2026-01-10 14:54:10] [DEBUG] Ignoring event: delivered [2026-01-10 14:54:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NTMyNDIwMUYxMkQzMzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NTMyNDIwMUYxMkQzMzkyAA==\",\"timestamp\":\"1768037047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:09+05:30"} [2026-01-10 14:54:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NTMyNDIwMUYxMkQzMzkyAA== [2026-01-10 14:54:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:24:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExRkEzQUM5NzVGMzI4NzY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExRkEzQUM5NzVGMzI4NzY5AA==", "timestamp": "1768037052", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:54:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:54:14] [INFO] Sending instructions to 917202000200 [2026-01-10 14:54:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:54:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:54:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a228feabce4474bb869ad8ccc068038", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:54:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExRkEzQUM5NzVGMzI4NzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExRkEzQUM5NzVGMzI4NzY5AA==\",\"timestamp\":\"1768037052\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:14+05:30"} [2026-01-10 14:54:15] [DEBUG] Ignoring event: delivered [2026-01-10 14:54:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExRkEzQUM5NzVGMzI4NzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExRkEzQUM5NzVGMzI4NzY5AA==\",\"timestamp\":\"1768037052\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:14+05:30"} [2026-01-10 14:54:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExRkEzQUM5NzVGMzI4NzY5AA== [2026-01-10 14:54:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:24:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQ0REOUE4QTMxQzQzQzAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQ0REOUE4QTMxQzQzQzAyAA==", "timestamp": "1768037089", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:54:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:54:51] [INFO] Sending instructions to 917202000200 [2026-01-10 14:54:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:54:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:54:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01ff3d2f70d649268e11c983102f1f74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:54:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQ0REOUE4QTMxQzQzQzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQ0REOUE4QTMxQzQzQzAyAA==\",\"timestamp\":\"1768037089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:51+05:30"} [2026-01-10 14:54:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQ0REOUE4QTMxQzQzQzAyAA== [2026-01-10 14:54:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQ0REOUE4QTMxQzQzQzAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYzQ0REOUE4QTMxQzQzQzAyAA==\",\"timestamp\":\"1768037089\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:51+05:30"} [2026-01-10 14:54:51] [DEBUG] Ignoring event: delivered [2026-01-10 14:54:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:24:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwMzQ4OTk5RUJDMzQ2NkI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwMzQ4OTk5RUJDMzQ2NkI3AA==", "timestamp": "1768037094", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:54:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:54:56] [INFO] Sending instructions to 917202000200 [2026-01-10 14:54:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:54:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:54:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8a1f5405a5143de965f12d9bd30dcc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwMzQ4OTk5RUJDMzQ2NkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwMzQ4OTk5RUJDMzQ2NkI3AA==\",\"timestamp\":\"1768037094\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:56+05:30"} [2026-01-10 14:54:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwMzQ4OTk5RUJDMzQ2NkI3AA== [2026-01-10 14:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwMzQ4OTk5RUJDMzQ2NkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgwMzQ4OTk5RUJDMzQ2NkI3AA==\",\"timestamp\":\"1768037094\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:54:56+05:30"} [2026-01-10 14:54:57] [DEBUG] Ignoring event: delivered [2026-01-10 14:55:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:25:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCRUY3QzZDMEYxNjgwMzhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCRUY3QzZDMEYxNjgwMzhCAA==", "timestamp": "1768037100", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:55:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:55:01] [INFO] Sending instructions to 917202000200 [2026-01-10 14:55:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:55:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:55:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2df2a15e04c47d391cafdc6defe2def", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCRUY3QzZDMEYxNjgwMzhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCRUY3QzZDMEYxNjgwMzhCAA==\",\"timestamp\":\"1768037100\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:02+05:30"} [2026-01-10 14:55:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCRUY3QzZDMEYxNjgwMzhCAA== [2026-01-10 14:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCRUY3QzZDMEYxNjgwMzhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJCRUY3QzZDMEYxNjgwMzhCAA==\",\"timestamp\":\"1768037100\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:02+05:30"} [2026-01-10 14:55:03] [DEBUG] Ignoring event: delivered [2026-01-10 14:55:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:25:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3ODY2NEQ1N0M3MUI1QkRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3ODY2NEQ1N0M3MUI1QkRBAA==", "timestamp": "1768037105", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:55:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:55:07] [INFO] Sending instructions to 917202000200 [2026-01-10 14:55:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:55:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:55:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34b3406634ae4efdbab37c2d5722558e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:55:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3ODY2NEQ1N0M3MUI1QkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3ODY2NEQ1N0M3MUI1QkRBAA==\",\"timestamp\":\"1768037105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:07+05:30"} [2026-01-10 14:55:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3ODY2NEQ1N0M3MUI1QkRBAA== [2026-01-10 14:55:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3ODY2NEQ1N0M3MUI1QkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY3ODY2NEQ1N0M3MUI1QkRBAA==\",\"timestamp\":\"1768037105\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:07+05:30"} [2026-01-10 14:55:07] [DEBUG] Ignoring event: delivered [2026-01-10 14:55:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:25:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyQTE0RUFEOEJENzBCNjEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyQTE0RUFEOEJENzBCNjEyAA==", "timestamp": "1768037141", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:55:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:55:42] [INFO] Sending instructions to 917202000200 [2026-01-10 14:55:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:55:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:55:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ab08c3aa0744fad9715e69ff54695bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:55:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyQTE0RUFEOEJENzBCNjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyQTE0RUFEOEJENzBCNjEyAA==\",\"timestamp\":\"1768037141\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:42+05:30"} [2026-01-10 14:55:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyQTE0RUFEOEJENzBCNjEyAA== [2026-01-10 14:55:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyQTE0RUFEOEJENzBCNjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQyQTE0RUFEOEJENzBCNjEyAA==\",\"timestamp\":\"1768037141\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:42+05:30"} [2026-01-10 14:55:42] [DEBUG] Ignoring event: delivered [2026-01-10 14:55:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:55:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919830946010","text":"\u2705 *Booking Confirmed!*\n\n\ud83d\udccb *Booking ID:* BK260110003\n\ud83d\udcc5 *Date:* 10 Jan 2026\n\u23f0 *Time:* 10:00 AM\n\ud83d\udd2c *Tests:* TSH\n\nYou will receive updates on WhatsApp."} [2026-01-10 14:55:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ab672ffaabf4d54a02959a3518f3715", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:55:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:25:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NDQxQ0ZFNURFRTYxQTA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NDQxQ0ZFNURFRTYxQTA4AA==", "timestamp": "1768037146", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:55:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:55:48] [INFO] Sending instructions to 917202000200 [2026-01-10 14:55:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:55:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:55:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55fcf5d729214756a66335b49c8f357a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:55:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NDQxQ0ZFNURFRTYxQTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NDQxQ0ZFNURFRTYxQTA4AA==\",\"timestamp\":\"1768037146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:49+05:30"} [2026-01-10 14:55:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NDQxQ0ZFNURFRTYxQTA4AA== [2026-01-10 14:55:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NDQxQ0ZFNURFRTYxQTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM5NDQxQ0ZFNURFRTYxQTA4AA==\",\"timestamp\":\"1768037146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:49+05:30"} [2026-01-10 14:55:50] [DEBUG] Ignoring event: delivered [2026-01-10 14:55:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:25:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwNUY1QjE3MkZGMkJDNTgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwNUY1QjE3MkZGMkJDNTgwAA==", "timestamp": "1768037151", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:55:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:55:53] [INFO] Sending instructions to 917202000200 [2026-01-10 14:55:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:55:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:55:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a0b368ad3ec4c2c9f6bdbd9cdb34cd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:55:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwNUY1QjE3MkZGMkJDNTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwNUY1QjE3MkZGMkJDNTgwAA==\",\"timestamp\":\"1768037151\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:54+05:30"} [2026-01-10 14:55:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwNUY1QjE3MkZGMkJDNTgwAA== [2026-01-10 14:55:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwNUY1QjE3MkZGMkJDNTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwNUY1QjE3MkZGMkJDNTgwAA==\",\"timestamp\":\"1768037151\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:54+05:30"} [2026-01-10 14:55:55] [DEBUG] Ignoring event: delivered [2026-01-10 14:55:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyQTQwMzE5MUNBRTVCNTMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyQTQwMzE5MUNBRTVCNTMwAA==", "timestamp": "1768037157", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:55:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:55:58] [INFO] Sending instructions to 917202000200 [2026-01-10 14:55:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:55:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:55:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "013d776b423b46579b656f4f08fa72a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyQTQwMzE5MUNBRTVCNTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyQTQwMzE5MUNBRTVCNTMwAA==\",\"timestamp\":\"1768037157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:59+05:30"} [2026-01-10 14:55:59] [DEBUG] Ignoring event: delivered [2026-01-10 14:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyQTQwMzE5MUNBRTVCNTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyQTQwMzE5MUNBRTVCNTMwAA==\",\"timestamp\":\"1768037157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:55:59+05:30"} [2026-01-10 14:55:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyQTQwMzE5MUNBRTVCNTMwAA== [2026-01-10 14:56:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:26:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MUNFQTVDNUE0RjQwODBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MUNFQTVDNUE0RjQwODBFAA==", "timestamp": "1768037192", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:56:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:56:34] [INFO] Sending instructions to 917202000200 [2026-01-10 14:56:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:56:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:56:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b717968bbfc4e96af6909cb2395ccf0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:56:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:56:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MUNFQTVDNUE0RjQwODBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MUNFQTVDNUE0RjQwODBFAA==\",\"timestamp\":\"1768037192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:56:34+05:30"} [2026-01-10 14:56:35] [DEBUG] Ignoring event: delivered [2026-01-10 14:56:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:56:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MUNFQTVDNUE0RjQwODBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MUNFQTVDNUE0RjQwODBFAA==\",\"timestamp\":\"1768037192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:56:34+05:30"} [2026-01-10 14:56:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MUNFQTVDNUE0RjQwODBFAA== [2026-01-10 14:56:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:26:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0MEU0ODU4MzgxRDNDMUZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0MEU0ODU4MzgxRDNDMUZDAA==", "timestamp": "1768037198", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:56:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:56:40] [INFO] Sending instructions to 917202000200 [2026-01-10 14:56:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:56:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:56:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e10d457405a348dd9f39a99eb55d4485", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:56:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0MEU0ODU4MzgxRDNDMUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0MEU0ODU4MzgxRDNDMUZDAA==\",\"timestamp\":\"1768037198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:56:40+05:30"} [2026-01-10 14:56:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0MEU0ODU4MzgxRDNDMUZDAA== [2026-01-10 14:56:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0MEU0ODU4MzgxRDNDMUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc0MEU0ODU4MzgxRDNDMUZDAA==\",\"timestamp\":\"1768037198\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:56:40+05:30"} [2026-01-10 14:56:41] [DEBUG] Ignoring event: delivered [2026-01-10 14:56:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:26:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RTlFMDhCRUJBMTc3NTY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RTlFMDhCRUJBMTc3NTY4AA==", "timestamp": "1768037203", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:56:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:56:45] [INFO] Sending instructions to 917202000200 [2026-01-10 14:56:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:56:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:56:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf571d679b934dd4a1489233f82b23dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RTlFMDhCRUJBMTc3NTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RTlFMDhCRUJBMTc3NTY4AA==\",\"timestamp\":\"1768037203\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:56:45+05:30"} [2026-01-10 14:56:46] [DEBUG] Ignoring event: delivered [2026-01-10 14:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RTlFMDhCRUJBMTc3NTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RTlFMDhCRUJBMTc3NTY4AA==\",\"timestamp\":\"1768037203\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:56:45+05:30"} [2026-01-10 14:56:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3RTlFMDhCRUJBMTc3NTY4AA== [2026-01-10 14:57:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:27:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFRkQzNEUyNURDQTU4RkE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFRkQzNEUyNURDQTU4RkE0AA==", "timestamp": "1768037239", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:57:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:57:21] [INFO] Sending instructions to 917202000200 [2026-01-10 14:57:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:57:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:57:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9aeedbb455ca49c3a8f85f7fe455596e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:57:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:57:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFRkQzNEUyNURDQTU4RkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFRkQzNEUyNURDQTU4RkE0AA==\",\"timestamp\":\"1768037239\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:57:21+05:30"} [2026-01-10 14:57:21] [DEBUG] Ignoring event: delivered [2026-01-10 14:57:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:57:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFRkQzNEUyNURDQTU4RkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFRkQzNEUyNURDQTU4RkE0AA==\",\"timestamp\":\"1768037239\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:57:21+05:30"} [2026-01-10 14:57:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFRkQzNEUyNURDQTU4RkE0AA== [2026-01-10 14:57:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:27:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RjNEMUQwMDE4MkVBOUM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RjNEMUQwMDE4MkVBOUM3AA==", "timestamp": "1768037244", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:57:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:57:26] [INFO] Sending instructions to 917202000200 [2026-01-10 14:57:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:57:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:57:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a405781f15944d2bb7d957421d6c1127", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:57:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:57:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RjNEMUQwMDE4MkVBOUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RjNEMUQwMDE4MkVBOUM3AA==\",\"timestamp\":\"1768037244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:57:26+05:30"} [2026-01-10 14:57:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RjNEMUQwMDE4MkVBOUM3AA== [2026-01-10 14:57:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:57:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RjNEMUQwMDE4MkVBOUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0RjNEMUQwMDE4MkVBOUM3AA==\",\"timestamp\":\"1768037244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:57:27+05:30"} [2026-01-10 14:57:27] [DEBUG] Ignoring event: delivered [2026-01-10 14:57:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:27:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjYxNTE0RDNDMDM5ODg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjYxNTE0RDNDMDM5ODg5AA==", "timestamp": "1768037251", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:57:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:57:32] [INFO] Sending instructions to 917202000200 [2026-01-10 14:57:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:57:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:57:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f3d33b611b947acbe24eab546a34c8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:57:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjYxNTE0RDNDMDM5ODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjYxNTE0RDNDMDM5ODg5AA==\",\"timestamp\":\"1768037251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:57:35+05:30"} [2026-01-10 14:57:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjYxNTE0RDNDMDM5ODg5AA== [2026-01-10 14:57:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjYxNTE0RDNDMDM5ODg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyMjYxNTE0RDNDMDM5ODg5AA==\",\"timestamp\":\"1768037251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:57:35+05:30"} [2026-01-10 14:57:36] [DEBUG] Ignoring event: delivered [2026-01-10 14:58:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:28:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4NTA2OTkxMEQ0ODZBMUZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4NTA2OTkxMEQ0ODZBMUZFAA==", "timestamp": "1768037287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:58:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:58:08] [INFO] Sending instructions to 917202000200 [2026-01-10 14:58:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:58:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:58:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6a99a56ab134046bcac43e14956c013", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:58:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4NTA2OTkxMEQ0ODZBMUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4NTA2OTkxMEQ0ODZBMUZFAA==\",\"timestamp\":\"1768037287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:58:08+05:30"} [2026-01-10 14:58:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4NTA2OTkxMEQ0ODZBMUZFAA== [2026-01-10 14:58:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:58:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4NTA2OTkxMEQ0ODZBMUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM4NTA2OTkxMEQ0ODZBMUZFAA==\",\"timestamp\":\"1768037287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:58:08+05:30"} [2026-01-10 14:58:09] [DEBUG] Ignoring event: delivered [2026-01-10 14:58:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:28:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFOUNBMEJGQzEzNzNBRTVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFOUNBMEJGQzEzNzNBRTVGAA==", "timestamp": "1768037293", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:58:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:58:14] [INFO] Sending instructions to 917202000200 [2026-01-10 14:58:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:58:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:58:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8354d8feb6d4e939a939228a370fa41", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:58:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:28:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzQ0MEJBM0JBNEY5RTJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzQ0MEJBM0JBNEY5RTJCAA==", "timestamp": "1768037298", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:58:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:58:20] [INFO] Sending instructions to 917202000200 [2026-01-10 14:58:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:58:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:58:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7d8cf0e23a943fb8fe0e9f13531bf43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:58:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:58:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFOUNBMEJGQzEzNzNBRTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFOUNBMEJGQzEzNzNBRTVGAA==\",\"timestamp\":\"1768037293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:58:19+05:30"} [2026-01-10 14:58:20] [DEBUG] Ignoring event: delivered [2026-01-10 14:58:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:58:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFOUNBMEJGQzEzNzNBRTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFOUNBMEJGQzEzNzNBRTVGAA==\",\"timestamp\":\"1768037293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:58:19+05:30"} [2026-01-10 14:58:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFFOUNBMEJGQzEzNzNBRTVGAA== [2026-01-10 14:58:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:58:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzQ0MEJBM0JBNEY5RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzQ0MEJBM0JBNEY5RTJCAA==\",\"timestamp\":\"1768037298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:58:20+05:30"} [2026-01-10 14:58:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzQ0MEJBM0JBNEY5RTJCAA== [2026-01-10 14:58:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:58:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzQ0MEJBM0JBNEY5RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzQ0MEJBM0JBNEY5RTJCAA==\",\"timestamp\":\"1768037298\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:58:20+05:30"} [2026-01-10 14:58:21] [DEBUG] Ignoring event: delivered [2026-01-10 14:58:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:28:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEMDQwNjM5QzYxMUVEOTVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEMDQwNjM5QzYxMUVEOTVBAA==", "timestamp": "1768037303", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:58:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:58:24] [INFO] Sending instructions to 917202000200 [2026-01-10 14:58:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:58:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:58:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9c7dbc2e2ff403bbe10268b98b2b134", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:58:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:58:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEMDQwNjM5QzYxMUVEOTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEMDQwNjM5QzYxMUVEOTVBAA==\",\"timestamp\":\"1768037303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:58:25+05:30"} [2026-01-10 14:58:25] [DEBUG] Ignoring event: delivered [2026-01-10 14:58:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:58:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEMDQwNjM5QzYxMUVEOTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEMDQwNjM5QzYxMUVEOTVBAA==\",\"timestamp\":\"1768037303\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:58:25+05:30"} [2026-01-10 14:58:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZEMDQwNjM5QzYxMUVEOTVBAA== [2026-01-10 14:59:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:29:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyQkUyQzY5NjdBNkU4Qzc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyQkUyQzY5NjdBNkU4Qzc3AA==", "timestamp": "1768037338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:59:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:59:00] [INFO] Sending instructions to 917202000200 [2026-01-10 14:59:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:59:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:59:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eceaef89493b467da7ae9099e6d5694b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:59:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyQkUyQzY5NjdBNkU4Qzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyQkUyQzY5NjdBNkU4Qzc3AA==\",\"timestamp\":\"1768037338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:01+05:30"} [2026-01-10 14:59:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyQkUyQzY5NjdBNkU4Qzc3AA== [2026-01-10 14:59:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyQkUyQzY5NjdBNkU4Qzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyQkUyQzY5NjdBNkU4Qzc3AA==\",\"timestamp\":\"1768037338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:01+05:30"} [2026-01-10 14:59:02] [DEBUG] Ignoring event: delivered [2026-01-10 14:59:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:29:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0MzU0M0FCQzI0MUM2OUQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0MzU0M0FCQzI0MUM2OUQ5AA==", "timestamp": "1768037343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:59:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:59:05] [INFO] Sending instructions to 917202000200 [2026-01-10 14:59:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:59:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:59:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84b95faf6d2040e6bd06bc5dc9725774", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0MzU0M0FCQzI0MUM2OUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0MzU0M0FCQzI0MUM2OUQ5AA==\",\"timestamp\":\"1768037343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:06+05:30"} [2026-01-10 14:59:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0MzU0M0FCQzI0MUM2OUQ5AA== [2026-01-10 14:59:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0MzU0M0FCQzI0MUM2OUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0MzU0M0FCQzI0MUM2OUQ5AA==\",\"timestamp\":\"1768037343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:06+05:30"} [2026-01-10 14:59:07] [DEBUG] Ignoring event: delivered [2026-01-10 14:59:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:29:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZERDQzMjFDREVFMzk0QTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZERDQzMjFDREVFMzk0QTRFAA==", "timestamp": "1768037348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:59:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:59:10] [INFO] Sending instructions to 917202000200 [2026-01-10 14:59:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:59:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:59:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9995aea9834140ceb23a1711220f19f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZERDQzMjFDREVFMzk0QTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZERDQzMjFDREVFMzk0QTRFAA==\",\"timestamp\":\"1768037348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:11+05:30"} [2026-01-10 14:59:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZERDQzMjFDREVFMzk0QTRFAA== [2026-01-10 14:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZERDQzMjFDREVFMzk0QTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZERDQzMjFDREVFMzk0QTRFAA==\",\"timestamp\":\"1768037348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:11+05:30"} [2026-01-10 14:59:12] [DEBUG] Ignoring event: delivered [2026-01-10 14:59:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:29:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQ0Y2RTI4MDRCOEU4NjNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQ0Y2RTI4MDRCOEU4NjNFAA==", "timestamp": "1768037384", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:59:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:59:46] [INFO] Sending instructions to 917202000200 [2026-01-10 14:59:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:59:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:59:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aeeec3cd521643378f516d9df310afe5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:59:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQ0Y2RTI4MDRCOEU4NjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQ0Y2RTI4MDRCOEU4NjNFAA==\",\"timestamp\":\"1768037384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:46+05:30"} [2026-01-10 14:59:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQ0Y2RTI4MDRCOEU4NjNFAA== [2026-01-10 14:59:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQ0Y2RTI4MDRCOEU4NjNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQ0Y2RTI4MDRCOEU4NjNFAA==\",\"timestamp\":\"1768037384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:46+05:30"} [2026-01-10 14:59:47] [DEBUG] Ignoring event: delivered [2026-01-10 14:59:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:29:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3NjhBNjI1QzVDMDIzRkVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3NjhBNjI1QzVDMDIzRkVCAA==", "timestamp": "1768037389", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:59:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 14:59:51] [INFO] Sending instructions to 917202000200 [2026-01-10 14:59:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:59:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:59:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20c1c066b1d14662aa4cd01b0ba82e91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:59:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3NjhBNjI1QzVDMDIzRkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3NjhBNjI1QzVDMDIzRkVCAA==\",\"timestamp\":\"1768037389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:51+05:30"} [2026-01-10 14:59:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3NjhBNjI1QzVDMDIzRkVCAA== [2026-01-10 14:59:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3NjhBNjI1QzVDMDIzRkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY3NjhBNjI1QzVDMDIzRkVCAA==\",\"timestamp\":\"1768037389\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:51+05:30"} [2026-01-10 14:59:52] [DEBUG] Ignoring event: delivered [2026-01-10 14:59:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:29:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OUZBRkFBNzFCOEU3NUZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OUZBRkFBNzFCOEU3NUZFAA==", "timestamp": "1768037394", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 14:59:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 14:59:56] [INFO] Sending instructions to 917202000200 [2026-01-10 14:59:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 14:59:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 14:59:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "591ba79bc0774e2981f02b39d0484a6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 14:59:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OUZBRkFBNzFCOEU3NUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OUZBRkFBNzFCOEU3NUZFAA==\",\"timestamp\":\"1768037394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:56+05:30"} [2026-01-10 14:59:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OUZBRkFBNzFCOEU3NUZFAA== [2026-01-10 14:59:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T14:59:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OUZBRkFBNzFCOEU3NUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0OUZBRkFBNzFCOEU3NUZFAA==\",\"timestamp\":\"1768037394\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T14:59:56+05:30"} [2026-01-10 14:59:57] [DEBUG] Ignoring event: delivered [2026-01-10 15:00:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:30:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4QTk5OTRCOEUyREY2NkZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4QTk5OTRCOEUyREY2NkZFAA==", "timestamp": "1768037430", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:00:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:00:32] [INFO] Sending instructions to 917202000200 [2026-01-10 15:00:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:00:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:00:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccdf33337186496c9c7f58c01cb2f718", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:00:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4QTk5OTRCOEUyREY2NkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4QTk5OTRCOEUyREY2NkZFAA==\",\"timestamp\":\"1768037430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:00:32+05:30"} [2026-01-10 15:00:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4QTk5OTRCOEUyREY2NkZFAA== [2026-01-10 15:00:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4QTk5OTRCOEUyREY2NkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4QTk5OTRCOEUyREY2NkZFAA==\",\"timestamp\":\"1768037430\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:00:32+05:30"} [2026-01-10 15:00:32] [DEBUG] Ignoring event: delivered [2026-01-10 15:00:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:30:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4MEFGODA0ODQwRUVFQ0MxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4MEFGODA0ODQwRUVFQ0MxAA==", "timestamp": "1768037436", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:00:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:00:38] [INFO] Sending instructions to 917202000200 [2026-01-10 15:00:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:00:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:00:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b99c95495e7c41c39352f72091ae6e8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:00:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:00:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4MEFGODA0ODQwRUVFQ0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4MEFGODA0ODQwRUVFQ0MxAA==\",\"timestamp\":\"1768037436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:00:39+05:30"} [2026-01-10 15:00:39] [DEBUG] Ignoring event: delivered [2026-01-10 15:00:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:00:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4MEFGODA0ODQwRUVFQ0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4MEFGODA0ODQwRUVFQ0MxAA==\",\"timestamp\":\"1768037436\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:00:39+05:30"} [2026-01-10 15:00:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUY4MEFGODA0ODQwRUVFQ0MxAA== [2026-01-10 15:00:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:30:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2RUU5RENCNURFRDJCMDg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2RUU5RENCNURFRDJCMDg3AA==", "timestamp": "1768037441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:00:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:00:43] [INFO] Sending instructions to 917202000200 [2026-01-10 15:00:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:00:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:00:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4f4f7ad89c641d98c81f1979e81321c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:00:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:00:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2RUU5RENCNURFRDJCMDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2RUU5RENCNURFRDJCMDg3AA==\",\"timestamp\":\"1768037441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:00:44+05:30"} [2026-01-10 15:00:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2RUU5RENCNURFRDJCMDg3AA== [2026-01-10 15:00:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:00:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2RUU5RENCNURFRDJCMDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M2RUU5RENCNURFRDJCMDg3AA==\",\"timestamp\":\"1768037441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:00:44+05:30"} [2026-01-10 15:00:45] [DEBUG] Ignoring event: delivered [2026-01-10 15:00:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:30:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxRDdDMjkzNTQyQzA0NUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxRDdDMjkzNTQyQzA0NUQ0AA==", "timestamp": "1768037447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:00:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:00:48] [INFO] Sending instructions to 917202000200 [2026-01-10 15:00:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:00:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:00:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "403230034dcc40c48ac94010388c2b2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:00:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxRDdDMjkzNTQyQzA0NUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxRDdDMjkzNTQyQzA0NUQ0AA==\",\"timestamp\":\"1768037447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:00:49+05:30"} [2026-01-10 15:00:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxRDdDMjkzNTQyQzA0NUQ0AA== [2026-01-10 15:00:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:00:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxRDdDMjkzNTQyQzA0NUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxRDdDMjkzNTQyQzA0NUQ0AA==\",\"timestamp\":\"1768037447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:00:49+05:30"} [2026-01-10 15:00:49] [DEBUG] Ignoring event: delivered [2026-01-10 15:01:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:31:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRTA1OTMzQzE0MUE0M0JGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRTA1OTMzQzE0MUE0M0JGAA==", "timestamp": "1768037483", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:01:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:01:24] [INFO] Sending instructions to 917202000200 [2026-01-10 15:01:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:01:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:01:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53aa33693b394ecea173e8f50fb815bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:01:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRTA1OTMzQzE0MUE0M0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRTA1OTMzQzE0MUE0M0JGAA==\",\"timestamp\":\"1768037483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:25+05:30"} [2026-01-10 15:01:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRTA1OTMzQzE0MUE0M0JGAA== [2026-01-10 15:01:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRTA1OTMzQzE0MUE0M0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJFRTA1OTMzQzE0MUE0M0JGAA==\",\"timestamp\":\"1768037483\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:25+05:30"} [2026-01-10 15:01:26] [DEBUG] Ignoring event: delivered [2026-01-10 15:01:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:31:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4QjA3QjNDNjQ2OTA5RTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4QjA3QjNDNjQ2OTA5RTBFAA==", "timestamp": "1768037488", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:01:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:01:30] [INFO] Sending instructions to 917202000200 [2026-01-10 15:01:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:01:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:01:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8f951ce6106455fb9f1c870116cffe1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:01:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4QjA3QjNDNjQ2OTA5RTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4QjA3QjNDNjQ2OTA5RTBFAA==\",\"timestamp\":\"1768037488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:30+05:30"} [2026-01-10 15:01:30] [DEBUG] Ignoring event: delivered [2026-01-10 15:01:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4QjA3QjNDNjQ2OTA5RTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4QjA3QjNDNjQ2OTA5RTBFAA==\",\"timestamp\":\"1768037488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:30+05:30"} [2026-01-10 15:01:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4QjA3QjNDNjQ2OTA5RTBFAA== [2026-01-10 15:01:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:31:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NTRFMTY0Q0UwOEE3NjQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NTRFMTY0Q0UwOEE3NjQyAA==", "timestamp": "1768037493", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:01:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:01:35] [INFO] Sending instructions to 917202000200 [2026-01-10 15:01:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:01:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:01:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eccb6d7504c3469fad44ed825d60600f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:01:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NTRFMTY0Q0UwOEE3NjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NTRFMTY0Q0UwOEE3NjQyAA==\",\"timestamp\":\"1768037493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:36+05:30"} [2026-01-10 15:01:36] [DEBUG] Ignoring event: delivered [2026-01-10 15:01:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NTRFMTY0Q0UwOEE3NjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NTRFMTY0Q0UwOEE3NjQyAA==\",\"timestamp\":\"1768037493\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:36+05:30"} [2026-01-10 15:01:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NTRFMTY0Q0UwOEE3NjQyAA== [2026-01-10 15:01:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:31:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNEMzNjI1RkY4OEFGQjU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNEMzNjI1RkY4OEFGQjU2AA==", "timestamp": "1768037499", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:01:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:01:40] [INFO] Sending instructions to 917202000200 [2026-01-10 15:01:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:01:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:01:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c605fcb8a5c46a09f991a81139c3538", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:01:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNEMzNjI1RkY4OEFGQjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNEMzNjI1RkY4OEFGQjU2AA==\",\"timestamp\":\"1768037499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:41+05:30"} [2026-01-10 15:01:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:01:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNEMzNjI1RkY4OEFGQjU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNEMzNjI1RkY4OEFGQjU2AA==\",\"timestamp\":\"1768037499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:41+05:30"} [2026-01-10 15:01:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwNEMzNjI1RkY4OEFGQjU2AA== [2026-01-10 15:01:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:31:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFOEUzOUUwQ0NGMjk4QTA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFOEUzOUUwQ0NGMjk4QTA3AA==", "timestamp": "1768037504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:01:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:01:46] [INFO] Sending instructions to 917202000200 [2026-01-10 15:01:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:01:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:01:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f174f51cb6c4c3080de4e9b8214b5e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:01:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFOEUzOUUwQ0NGMjk4QTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFOEUzOUUwQ0NGMjk4QTA3AA==\",\"timestamp\":\"1768037504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:47+05:30"} [2026-01-10 15:01:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFOEUzOUUwQ0NGMjk4QTA3AA== [2026-01-10 15:01:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:01:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFOEUzOUUwQ0NGMjk4QTA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFOEUzOUUwQ0NGMjk4QTA3AA==\",\"timestamp\":\"1768037504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:01:47+05:30"} [2026-01-10 15:01:48] [DEBUG] Ignoring event: delivered [2026-01-10 15:02:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:32:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFMDkyM0FGMjk1N0MxMjA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFMDkyM0FGMjk1N0MxMjA0AA==", "timestamp": "1768037540", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:02:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:02:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:02:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:02:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:02:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbfdcca0e26a4688a85eab8855ea0072", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:02:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:02:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFMDkyM0FGMjk1N0MxMjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFMDkyM0FGMjk1N0MxMjA0AA==\",\"timestamp\":\"1768037540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:02:24+05:30"} [2026-01-10 15:02:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFMDkyM0FGMjk1N0MxMjA0AA== [2026-01-10 15:02:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:02:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFMDkyM0FGMjk1N0MxMjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFFMDkyM0FGMjk1N0MxMjA0AA==\",\"timestamp\":\"1768037540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:02:24+05:30"} [2026-01-10 15:02:26] [DEBUG] Ignoring event: delivered [2026-01-10 15:02:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:32:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0NjQwOUNBNDNEQjNEQzQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0NjQwOUNBNDNEQjNEQzQ1AA==", "timestamp": "1768037546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:02:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:02:27] [INFO] Sending instructions to 917202000200 [2026-01-10 15:02:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:02:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:02:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8362d28b81dc44af992a0c8543ecb12a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:02:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:02:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0NjQwOUNBNDNEQjNEQzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0NjQwOUNBNDNEQjNEQzQ1AA==\",\"timestamp\":\"1768037546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:02:28+05:30"} [2026-01-10 15:02:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0NjQwOUNBNDNEQjNEQzQ1AA== [2026-01-10 15:02:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:02:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0NjQwOUNBNDNEQjNEQzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU0NjQwOUNBNDNEQjNEQzQ1AA==\",\"timestamp\":\"1768037546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:02:28+05:30"} [2026-01-10 15:02:28] [DEBUG] Ignoring event: delivered [2026-01-10 15:02:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:32:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2OEFBMEIwNTMwMzM1Q0E1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2OEFBMEIwNTMwMzM1Q0E1AA==", "timestamp": "1768037551", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:02:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:02:32] [INFO] Sending instructions to 917202000200 [2026-01-10 15:02:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:02:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:02:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6ffd3c3487a4b949086e8c857c415fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:02:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:02:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2OEFBMEIwNTMwMzM1Q0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2OEFBMEIwNTMwMzM1Q0E1AA==\",\"timestamp\":\"1768037551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:02:33+05:30"} [2026-01-10 15:02:34] [DEBUG] Ignoring event: delivered [2026-01-10 15:02:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:02:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2OEFBMEIwNTMwMzM1Q0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2OEFBMEIwNTMwMzM1Q0E1AA==\",\"timestamp\":\"1768037551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:02:33+05:30"} [2026-01-10 15:02:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM2OEFBMEIwNTMwMzM1Q0E1AA== [2026-01-10 15:03:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:33:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkYzNkNCODkyRkI4ODJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkYzNkNCODkyRkI4ODJFAA==", "timestamp": "1768037587", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:03:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:03:09] [INFO] Sending instructions to 917202000200 [2026-01-10 15:03:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:03:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:03:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e5ce5c6b3bc44acb39a1c49233a0c8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:03:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkYzNkNCODkyRkI4ODJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkYzNkNCODkyRkI4ODJFAA==\",\"timestamp\":\"1768037587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:10+05:30"} [2026-01-10 15:03:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkYzNkNCODkyRkI4ODJFAA== [2026-01-10 15:03:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkYzNkNCODkyRkI4ODJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGNkYzNkNCODkyRkI4ODJFAA==\",\"timestamp\":\"1768037587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:10+05:30"} [2026-01-10 15:03:11] [DEBUG] Ignoring event: delivered [2026-01-10 15:03:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:33:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwRDlDQ0FBNTY5Q0ExQzU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwRDlDQ0FBNTY5Q0ExQzU4AA==", "timestamp": "1768037592", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:03:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:03:14] [INFO] Sending instructions to 917202000200 [2026-01-10 15:03:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:03:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:03:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc89b1cc287f43d08f5ec9caea660e3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:03:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwRDlDQ0FBNTY5Q0ExQzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwRDlDQ0FBNTY5Q0ExQzU4AA==\",\"timestamp\":\"1768037592\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:14+05:30"} [2026-01-10 15:03:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwRDlDQ0FBNTY5Q0ExQzU4AA== [2026-01-10 15:03:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwRDlDQ0FBNTY5Q0ExQzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwRDlDQ0FBNTY5Q0ExQzU4AA==\",\"timestamp\":\"1768037592\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:14+05:30"} [2026-01-10 15:03:15] [DEBUG] Ignoring event: delivered [2026-01-10 15:03:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:33:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5MzE0NDMwN0U2NjZDNDQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5MzE0NDMwN0U2NjZDNDQ1AA==", "timestamp": "1768037597", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:03:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:03:19] [INFO] Sending instructions to 917202000200 [2026-01-10 15:03:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:03:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:03:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb05654d5b7a4066b5957be50c430f40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:03:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5MzE0NDMwN0U2NjZDNDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5MzE0NDMwN0U2NjZDNDQ1AA==\",\"timestamp\":\"1768037597\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:20+05:30"} [2026-01-10 15:03:21] [DEBUG] Ignoring event: delivered [2026-01-10 15:03:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5MzE0NDMwN0U2NjZDNDQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5MzE0NDMwN0U2NjZDNDQ1AA==\",\"timestamp\":\"1768037597\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:20+05:30"} [2026-01-10 15:03:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY5MzE0NDMwN0U2NjZDNDQ1AA== [2026-01-10 15:03:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:33:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1OTlENkYyQ0NGQjczNTE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1OTlENkYyQ0NGQjczNTE3AA==", "timestamp": "1768037602", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:03:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:03:24] [INFO] Sending instructions to 917202000200 [2026-01-10 15:03:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:03:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1OTlENkYyQ0NGQjczNTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1OTlENkYyQ0NGQjczNTE3AA==\",\"timestamp\":\"1768037602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:24+05:30"} [2026-01-10 15:03:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1OTlENkYyQ0NGQjczNTE3AA== [2026-01-10 15:03:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29ff6d053a274827982ebce372bca099", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:03:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1OTlENkYyQ0NGQjczNTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1OTlENkYyQ0NGQjczNTE3AA==\",\"timestamp\":\"1768037602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:25+05:30"} [2026-01-10 15:03:26] [DEBUG] Ignoring event: delivered [2026-01-10 15:03:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:33:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjhEQjYzRTBBODBDNjg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjhEQjYzRTBBODBDNjg2AA==", "timestamp": "1768037608", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:03:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:03:29] [INFO] Sending instructions to 917202000200 [2026-01-10 15:03:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:03:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:03:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a387233e918947fdba4bf22b2c1f56f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:03:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjhEQjYzRTBBODBDNjg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjhEQjYzRTBBODBDNjg2AA==\",\"timestamp\":\"1768037608\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:29+05:30"} [2026-01-10 15:03:30] [DEBUG] Ignoring event: delivered [2026-01-10 15:03:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjhEQjYzRTBBODBDNjg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjhEQjYzRTBBODBDNjg2AA==\",\"timestamp\":\"1768037608\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:29+05:30"} [2026-01-10 15:03:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJFQjhEQjYzRTBBODBDNjg2AA== [2026-01-10 15:03:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:33:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMUVCNzY2QkVFQTU2MDE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMUVCNzY2QkVFQTU2MDE1AA==", "timestamp": "1768037613", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:03:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:03:34] [INFO] Sending instructions to 917202000200 [2026-01-10 15:03:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:03:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:03:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69240bdf008a44509faab110e8694dc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:03:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMUVCNzY2QkVFQTU2MDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMUVCNzY2QkVFQTU2MDE1AA==\",\"timestamp\":\"1768037613\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:35+05:30"} [2026-01-10 15:03:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMUVCNzY2QkVFQTU2MDE1AA== [2026-01-10 15:03:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMUVCNzY2QkVFQTU2MDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMUVCNzY2QkVFQTU2MDE1AA==\",\"timestamp\":\"1768037613\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:35+05:30"} [2026-01-10 15:03:35] [DEBUG] Ignoring event: delivered [2026-01-10 15:03:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:33:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMEQxRTBFQzY5RjI3RUE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMEQxRTBFQzY5RjI3RUE0AA==", "timestamp": "1768037618", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:03:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:03:39] [INFO] Sending instructions to 917202000200 [2026-01-10 15:03:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:03:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a9f9dc8b7af41b98e944fb1a432448d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:03:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMEQxRTBFQzY5RjI3RUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMEQxRTBFQzY5RjI3RUE0AA==\",\"timestamp\":\"1768037618\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:41+05:30"} [2026-01-10 15:03:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:03:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMEQxRTBFQzY5RjI3RUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMEQxRTBFQzY5RjI3RUE0AA==\",\"timestamp\":\"1768037618\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:03:41+05:30"} [2026-01-10 15:03:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGMEQxRTBFQzY5RjI3RUE0AA== [2026-01-10 15:04:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:34:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNjgxQkY2RTA0QjNBQjJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNjgxQkY2RTA0QjNBQjJCAA==", "timestamp": "1768037654", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:04:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:04:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:04:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:04:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:04:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8b7bfeefbe24f35b939e1b98cb8ac73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:04:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNjgxQkY2RTA0QjNBQjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNjgxQkY2RTA0QjNBQjJCAA==\",\"timestamp\":\"1768037654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:04:17+05:30"} [2026-01-10 15:04:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNjgxQkY2RTA0QjNBQjJCAA== [2026-01-10 15:04:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:04:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNjgxQkY2RTA0QjNBQjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkzNjgxQkY2RTA0QjNBQjJCAA==\",\"timestamp\":\"1768037654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:04:17+05:30"} [2026-01-10 15:04:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:04:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:34:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4Mjk3MEU0MTE0MERGNjY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4Mjk3MEU0MTE0MERGNjY3AA==", "timestamp": "1768037659", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:04:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:04:21] [INFO] Sending instructions to 917202000200 [2026-01-10 15:04:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:04:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:04:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a5db1c3f4bc4a2687f480a4b733bc12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:04:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4Mjk3MEU0MTE0MERGNjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4Mjk3MEU0MTE0MERGNjY3AA==\",\"timestamp\":\"1768037659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:04:21+05:30"} [2026-01-10 15:04:22] [DEBUG] Ignoring event: delivered [2026-01-10 15:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:04:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4Mjk3MEU0MTE0MERGNjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4Mjk3MEU0MTE0MERGNjY3AA==\",\"timestamp\":\"1768037659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:04:21+05:30"} [2026-01-10 15:04:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU4Mjk3MEU0MTE0MERGNjY3AA== [2026-01-10 15:04:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:34:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFMUMyNzUwNDEzQjU1MTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFMUMyNzUwNDEzQjU1MTIwAA==", "timestamp": "1768037695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:04:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:04:57] [INFO] Sending instructions to 917202000200 [2026-01-10 15:04:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:04:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:04:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb41c237250f414aadf637d9de437b3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:05:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:04:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFMUMyNzUwNDEzQjU1MTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFMUMyNzUwNDEzQjU1MTIwAA==\",\"timestamp\":\"1768037695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:04:58+05:30"} [2026-01-10 15:05:00] [DEBUG] Ignoring event: delivered [2026-01-10 15:05:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:04:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFMUMyNzUwNDEzQjU1MTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFMUMyNzUwNDEzQjU1MTIwAA==\",\"timestamp\":\"1768037695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:04:58+05:30"} [2026-01-10 15:05:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlFMUMyNzUwNDEzQjU1MTIwAA== [2026-01-10 15:05:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:35:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4QjY5RTJEOTA5QjY1Q0IwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4QjY5RTJEOTA5QjY1Q0IwAA==", "timestamp": "1768037701", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:05:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:05:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:05:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:05:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:05:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45771894924a47bfb473d4a7d4504dd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:05:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4QjY5RTJEOTA5QjY1Q0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4QjY5RTJEOTA5QjY1Q0IwAA==\",\"timestamp\":\"1768037701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:03+05:30"} [2026-01-10 15:05:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4QjY5RTJEOTA5QjY1Q0IwAA== [2026-01-10 15:05:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4QjY5RTJEOTA5QjY1Q0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA4QjY5RTJEOTA5QjY1Q0IwAA==\",\"timestamp\":\"1768037701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:03+05:30"} [2026-01-10 15:05:04] [DEBUG] Ignoring event: delivered [2026-01-10 15:05:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:35:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0ODQxMzZGMDEyQTJDNzM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0ODQxMzZGMDEyQTJDNzM1AA==", "timestamp": "1768037706", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:05:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:05:07] [INFO] Sending instructions to 917202000200 [2026-01-10 15:05:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:05:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:05:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd4d17c4fe964f3d8f11cda4055bcacf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:05:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0ODQxMzZGMDEyQTJDNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0ODQxMzZGMDEyQTJDNzM1AA==\",\"timestamp\":\"1768037706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:09+05:30"} [2026-01-10 15:05:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0ODQxMzZGMDEyQTJDNzM1AA== [2026-01-10 15:05:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0ODQxMzZGMDEyQTJDNzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0ODQxMzZGMDEyQTJDNzM1AA==\",\"timestamp\":\"1768037706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:09+05:30"} [2026-01-10 15:05:10] [DEBUG] Ignoring event: delivered [2026-01-10 15:05:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:35:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3QzUyNjg2MDEzOEM4REY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3QzUyNjg2MDEzOEM4REY5AA==", "timestamp": "1768037742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:05:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:05:43] [INFO] Sending instructions to 917202000200 [2026-01-10 15:05:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:05:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:05:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ec8ec4a022d4650948d0e5f8b0f4541", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:05:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3QzUyNjg2MDEzOEM4REY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3QzUyNjg2MDEzOEM4REY5AA==\",\"timestamp\":\"1768037742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:45+05:30"} [2026-01-10 15:05:46] [DEBUG] Ignoring event: delivered [2026-01-10 15:05:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3QzUyNjg2MDEzOEM4REY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3QzUyNjg2MDEzOEM4REY5AA==\",\"timestamp\":\"1768037742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:45+05:30"} [2026-01-10 15:05:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg3QzUyNjg2MDEzOEM4REY5AA== [2026-01-10 15:05:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:35:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwRjdBRjc1QTlERjlGQzA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwRjdBRjc1QTlERjlGQzA5AA==", "timestamp": "1768037747", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:05:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:05:48] [INFO] Sending instructions to 917202000200 [2026-01-10 15:05:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:05:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:05:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77414e1f0487468bbe8ebaabe615cb7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:05:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwRjdBRjc1QTlERjlGQzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwRjdBRjc1QTlERjlGQzA5AA==\",\"timestamp\":\"1768037747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:49+05:30"} [2026-01-10 15:05:50] [DEBUG] Ignoring event: delivered [2026-01-10 15:05:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwRjdBRjc1QTlERjlGQzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwRjdBRjc1QTlERjlGQzA5AA==\",\"timestamp\":\"1768037747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:49+05:30"} [2026-01-10 15:05:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTgwRjdBRjc1QTlERjlGQzA5AA== [2026-01-10 15:05:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:35:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0RjI2OTExMzNCNDcwNjkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0RjI2OTExMzNCNDcwNjkzAA==", "timestamp": "1768037752", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:05:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:05:53] [INFO] Sending instructions to 917202000200 [2026-01-10 15:05:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:05:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:05:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15bfa419e1844f34b9c974cb9fe4de2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0RjI2OTExMzNCNDcwNjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0RjI2OTExMzNCNDcwNjkzAA==\",\"timestamp\":\"1768037752\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:54+05:30"} [2026-01-10 15:05:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0RjI2OTExMzNCNDcwNjkzAA== [2026-01-10 15:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0RjI2OTExMzNCNDcwNjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE0RjI2OTExMzNCNDcwNjkzAA==\",\"timestamp\":\"1768037752\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:54+05:30"} [2026-01-10 15:05:54] [DEBUG] Ignoring event: delivered [2026-01-10 15:05:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:35:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM3QTY1MDVEQTE4MjJBNTAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM3QTY1MDVEQTE4MjJBNTAyAA==", "timestamp": "1768037757", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:05:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:05:59] [INFO] Sending instructions to 917202000200 [2026-01-10 15:05:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:05:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:05:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c534cf82e054426b86dedbbc7ff75d24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM3QTY1MDVEQTE4MjJBNTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM3QTY1MDVEQTE4MjJBNTAyAA==\",\"timestamp\":\"1768037757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:59+05:30"} [2026-01-10 15:05:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM3QTY1MDVEQTE4MjJBNTAyAA== [2026-01-10 15:05:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:05:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM3QTY1MDVEQTE4MjJBNTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM3QTY1MDVEQTE4MjJBNTAyAA==\",\"timestamp\":\"1768037757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:05:59+05:30"} [2026-01-10 15:05:59] [DEBUG] Ignoring event: delivered [2026-01-10 15:06:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:36:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NzlFNDQzQjM5Qzk5M0UxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NzlFNDQzQjM5Qzk5M0UxAA==", "timestamp": "1768037762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:06:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:06:04] [INFO] Sending instructions to 917202000200 [2026-01-10 15:06:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:06:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:06:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7890c326aa949ba88b2e32032f6d564", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:06:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NzlFNDQzQjM5Qzk5M0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NzlFNDQzQjM5Qzk5M0UxAA==\",\"timestamp\":\"1768037762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:06:05+05:30"} [2026-01-10 15:06:06] [DEBUG] Ignoring event: delivered [2026-01-10 15:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:06:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NzlFNDQzQjM5Qzk5M0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NzlFNDQzQjM5Qzk5M0UxAA==\",\"timestamp\":\"1768037762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:06:05+05:30"} [2026-01-10 15:06:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI2NzlFNDQzQjM5Qzk5M0UxAA== [2026-01-10 15:06:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:36:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NDIxQUY4QTBGRjhGOUNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NDIxQUY4QTBGRjhGOUNCAA==", "timestamp": "1768037798", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:06:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:06:40] [INFO] Sending instructions to 917202000200 [2026-01-10 15:06:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:06:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:06:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "784cdff79b3244f9be08bb1066f1b902", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:06:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NDIxQUY4QTBGRjhGOUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NDIxQUY4QTBGRjhGOUNCAA==\",\"timestamp\":\"1768037798\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:06:41+05:30"} [2026-01-10 15:06:42] [DEBUG] Ignoring event: delivered [2026-01-10 15:06:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NDIxQUY4QTBGRjhGOUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NDIxQUY4QTBGRjhGOUNCAA==\",\"timestamp\":\"1768037798\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:06:41+05:30"} [2026-01-10 15:06:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTk3NDIxQUY4QTBGRjhGOUNCAA== [2026-01-10 15:06:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:36:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzNURBOUJCQTVFRDA0N0ZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzNURBOUJCQTVFRDA0N0ZEAA==", "timestamp": "1768037804", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:06:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:06:45] [INFO] Sending instructions to 917202000200 [2026-01-10 15:06:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:06:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:06:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8375ebab9bb64a50bf148075cc8541d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:06:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzNURBOUJCQTVFRDA0N0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzNURBOUJCQTVFRDA0N0ZEAA==\",\"timestamp\":\"1768037804\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:06:46+05:30"} [2026-01-10 15:06:47] [DEBUG] Ignoring event: delivered [2026-01-10 15:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:06:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzNURBOUJCQTVFRDA0N0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzNURBOUJCQTVFRDA0N0ZEAA==\",\"timestamp\":\"1768037804\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:06:46+05:30"} [2026-01-10 15:06:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MzNURBOUJCQTVFRDA0N0ZEAA== [2026-01-10 15:06:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:36:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBMUY2RDU4NTI0OTQ5QjNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBMUY2RDU4NTI0OTQ5QjNGAA==", "timestamp": "1768037809", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:06:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:06:51] [INFO] Sending instructions to 917202000200 [2026-01-10 15:06:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:06:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:06:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1030c8240cbb43b6b401c6125c299f37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:06:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:06:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBMUY2RDU4NTI0OTQ5QjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBMUY2RDU4NTI0OTQ5QjNGAA==\",\"timestamp\":\"1768037809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:06:51+05:30"} [2026-01-10 15:06:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBMUY2RDU4NTI0OTQ5QjNGAA== [2026-01-10 15:06:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:06:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBMUY2RDU4NTI0OTQ5QjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVBMUY2RDU4NTI0OTQ5QjNGAA==\",\"timestamp\":\"1768037809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:06:51+05:30"} [2026-01-10 15:06:52] [DEBUG] Ignoring event: delivered [2026-01-10 15:07:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:37:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA0QTc5MzVCMkI4MENDQzJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA0QTc5MzVCMkI4MENDQzJCAA==", "timestamp": "1768037845", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:07:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:07:27] [INFO] Sending instructions to 917202000200 [2026-01-10 15:07:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:07:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:07:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2e4aaa3cb294891864c1ed8e446cf66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:07:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA0QTc5MzVCMkI4MENDQzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA0QTc5MzVCMkI4MENDQzJCAA==\",\"timestamp\":\"1768037845\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:27+05:30"} [2026-01-10 15:07:28] [DEBUG] Ignoring event: delivered [2026-01-10 15:07:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA0QTc5MzVCMkI4MENDQzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA0QTc5MzVCMkI4MENDQzJCAA==\",\"timestamp\":\"1768037845\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:27+05:30"} [2026-01-10 15:07:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTA0QTc5MzVCMkI4MENDQzJCAA== [2026-01-10 15:07:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:37:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyREE5MUI4NTA5NzQ1NENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyREE5MUI4NTA5NzQ1NENGAA==", "timestamp": "1768037850", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:07:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:07:32] [INFO] Sending instructions to 917202000200 [2026-01-10 15:07:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:07:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:07:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c73fc0b98ac444ff8f1687269a5a8314", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:07:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyREE5MUI4NTA5NzQ1NENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyREE5MUI4NTA5NzQ1NENGAA==\",\"timestamp\":\"1768037850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:33+05:30"} [2026-01-10 15:07:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyREE5MUI4NTA5NzQ1NENGAA== [2026-01-10 15:07:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyREE5MUI4NTA5NzQ1NENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUyREE5MUI4NTA5NzQ1NENGAA==\",\"timestamp\":\"1768037850\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:33+05:30"} [2026-01-10 15:07:34] [DEBUG] Ignoring event: delivered [2026-01-10 15:07:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:37:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3QjVERUM5MDU0NkVBRjZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3QjVERUM5MDU0NkVBRjZDAA==", "timestamp": "1768037855", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:07:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:07:37] [INFO] Sending instructions to 917202000200 [2026-01-10 15:07:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:07:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:07:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9f1673a51f148f4ba27beb8ad971cab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3QjVERUM5MDU0NkVBRjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3QjVERUM5MDU0NkVBRjZDAA==\",\"timestamp\":\"1768037855\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:37+05:30"} [2026-01-10 15:07:38] [DEBUG] Ignoring event: delivered [2026-01-10 15:07:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3QjVERUM5MDU0NkVBRjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3QjVERUM5MDU0NkVBRjZDAA==\",\"timestamp\":\"1768037855\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:37+05:30"} [2026-01-10 15:07:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk3QjVERUM5MDU0NkVBRjZDAA== [2026-01-10 15:07:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:37:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGOTM4NjI5Q0VGQzZGQ0RFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGOTM4NjI5Q0VGQzZGQ0RFAA==", "timestamp": "1768037860", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:07:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:07:42] [INFO] Sending instructions to 917202000200 [2026-01-10 15:07:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:07:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:07:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb35a323b2cb49fa8747520691f683d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:07:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGOTM4NjI5Q0VGQzZGQ0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGOTM4NjI5Q0VGQzZGQ0RFAA==\",\"timestamp\":\"1768037860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:43+05:30"} [2026-01-10 15:07:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGOTM4NjI5Q0VGQzZGQ0RFAA== [2026-01-10 15:07:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGOTM4NjI5Q0VGQzZGQ0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFGOTM4NjI5Q0VGQzZGQ0RFAA==\",\"timestamp\":\"1768037860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:43+05:30"} [2026-01-10 15:07:43] [DEBUG] Ignoring event: delivered [2026-01-10 15:07:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:37:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERkZENUY4QkI4QTIwMzBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERkZENUY4QkI4QTIwMzBDAA==", "timestamp": "1768037866", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:07:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:07:48] [INFO] Sending instructions to 917202000200 [2026-01-10 15:07:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:07:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:07:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db679b02d8484a45b4bae4c7c1f7828d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:07:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERkZENUY4QkI4QTIwMzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERkZENUY4QkI4QTIwMzBDAA==\",\"timestamp\":\"1768037866\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:48+05:30"} [2026-01-10 15:07:49] [DEBUG] Ignoring event: delivered [2026-01-10 15:07:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERkZENUY4QkI4QTIwMzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERkZENUY4QkI4QTIwMzBDAA==\",\"timestamp\":\"1768037866\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:48+05:30"} [2026-01-10 15:07:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNERkZENUY4QkI4QTIwMzBDAA== [2026-01-10 15:07:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:37:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEMjZBOTI3QjhEQzFCNDBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEMjZBOTI3QjhEQzFCNDBBAA==", "timestamp": "1768037872", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:07:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:07:53] [INFO] Sending instructions to 917202000200 [2026-01-10 15:07:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:07:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:07:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a676ef18bc8644d7bee98eec1b595864", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:07:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEMjZBOTI3QjhEQzFCNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEMjZBOTI3QjhEQzFCNDBBAA==\",\"timestamp\":\"1768037872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:54+05:30"} [2026-01-10 15:07:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEMjZBOTI3QjhEQzFCNDBBAA== [2026-01-10 15:07:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEMjZBOTI3QjhEQzFCNDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBEMjZBOTI3QjhEQzFCNDBBAA==\",\"timestamp\":\"1768037872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:54+05:30"} [2026-01-10 15:07:54] [DEBUG] Ignoring event: delivered [2026-01-10 15:07:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:37:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhERTAwOTExNDI5NTVFM0ExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhERTAwOTExNDI5NTVFM0ExAA==", "timestamp": "1768037876", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:07:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:07:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:07:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:07:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "231048e0aca54335bc190d78ed27e400", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhERTAwOTExNDI5NTVFM0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhERTAwOTExNDI5NTVFM0ExAA==\",\"timestamp\":\"1768037876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:58+05:30"} [2026-01-10 15:07:59] [DEBUG] Ignoring event: delivered [2026-01-10 15:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhERTAwOTExNDI5NTVFM0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhERTAwOTExNDI5NTVFM0ExAA==\",\"timestamp\":\"1768037876\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:07:58+05:30"} [2026-01-10 15:07:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhERTAwOTExNDI5NTVFM0ExAA== [2026-01-10 15:08:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:38:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEOEYwMUI0NkI3RkFBNEQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEOEYwMUI0NkI3RkFBNEQwAA==", "timestamp": "1768037912", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:08:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:08:34] [INFO] Sending instructions to 917202000200 [2026-01-10 15:08:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:08:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:08:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09aaae3131ee475083eb97f77ae42e60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:08:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEOEYwMUI0NkI3RkFBNEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEOEYwMUI0NkI3RkFBNEQwAA==\",\"timestamp\":\"1768037912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:08:34+05:30"} [2026-01-10 15:08:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEOEYwMUI0NkI3RkFBNEQwAA== [2026-01-10 15:08:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEOEYwMUI0NkI3RkFBNEQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEOEYwMUI0NkI3RkFBNEQwAA==\",\"timestamp\":\"1768037912\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:08:35+05:30"} [2026-01-10 15:08:35] [DEBUG] Ignoring event: delivered [2026-01-10 15:08:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:38:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVDRUM2RjU1NTkxNTczNTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVDRUM2RjU1NTkxNTczNTAzAA==", "timestamp": "1768037917", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:08:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:08:39] [INFO] Sending instructions to 917202000200 [2026-01-10 15:08:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:08:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:08:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2db7092c51d843cf9ce539bb5fa94d19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:08:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVDRUM2RjU1NTkxNTczNTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVDRUM2RjU1NTkxNTczNTAzAA==\",\"timestamp\":\"1768037917\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:08:41+05:30"} [2026-01-10 15:08:42] [DEBUG] Ignoring event: delivered [2026-01-10 15:08:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVDRUM2RjU1NTkxNTczNTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVDRUM2RjU1NTkxNTczNTAzAA==\",\"timestamp\":\"1768037917\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:08:41+05:30"} [2026-01-10 15:08:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVDRUM2RjU1NTkxNTczNTAzAA== [2026-01-10 15:09:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:39:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzOTg1QjE5QkY3MzVBRjU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzOTg1QjE5QkY3MzVBRjU5AA==", "timestamp": "1768037953", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:09:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:09:15] [INFO] Sending instructions to 917202000200 [2026-01-10 15:09:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:09:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:09:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bf3914ee79c4f0c9deb710d427fe04d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:09:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:09:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzOTg1QjE5QkY3MzVBRjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzOTg1QjE5QkY3MzVBRjU5AA==\",\"timestamp\":\"1768037953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:09:17+05:30"} [2026-01-10 15:09:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzOTg1QjE5QkY3MzVBRjU5AA== [2026-01-10 15:09:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:09:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzOTg1QjE5QkY3MzVBRjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QzOTg1QjE5QkY3MzVBRjU5AA==\",\"timestamp\":\"1768037953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:09:17+05:30"} [2026-01-10 15:09:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:09:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:39:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0RDMwRTU1RDBGRDYzNURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0RDMwRTU1RDBGRDYzNURGAA==", "timestamp": "1768037959", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:09:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:09:20] [INFO] Sending instructions to 917202000200 [2026-01-10 15:09:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:09:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:09:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19778c3b05b945609477ecf99cdac042", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:09:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:09:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0RDMwRTU1RDBGRDYzNURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0RDMwRTU1RDBGRDYzNURGAA==\",\"timestamp\":\"1768037959\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:09:22+05:30"} [2026-01-10 15:09:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0RDMwRTU1RDBGRDYzNURGAA== [2026-01-10 15:09:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:09:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0RDMwRTU1RDBGRDYzNURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE0RDMwRTU1RDBGRDYzNURGAA==\",\"timestamp\":\"1768037959\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:09:22+05:30"} [2026-01-10 15:09:23] [DEBUG] Ignoring event: delivered [2026-01-10 15:09:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:39:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5NEQ3NTM0OERFOEU3RDc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5NEQ3NTM0OERFOEU3RDc4AA==", "timestamp": "1768037964", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:09:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:09:25] [INFO] Sending instructions to 917202000200 [2026-01-10 15:09:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:09:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:09:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19f21177a4e74b9f93fe91a66fffee0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:09:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5NEQ3NTM0OERFOEU3RDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5NEQ3NTM0OERFOEU3RDc4AA==\",\"timestamp\":\"1768037964\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:09:26+05:30"} [2026-01-10 15:09:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5NEQ3NTM0OERFOEU3RDc4AA== [2026-01-10 15:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:09:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5NEQ3NTM0OERFOEU3RDc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc5NEQ3NTM0OERFOEU3RDc4AA==\",\"timestamp\":\"1768037964\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:09:26+05:30"} [2026-01-10 15:09:26] [DEBUG] Ignoring event: delivered [2026-01-10 15:10:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:40:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzRDA3NDJFNjlFMEFBMkJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzRDA3NDJFNjlFMEFBMkJBAA==", "timestamp": "1768038000", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:10:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:10:02] [INFO] Sending instructions to 917202000200 [2026-01-10 15:10:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:10:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:10:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37ce2662d31346b2a85d5c27c78a1baa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:10:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzRDA3NDJFNjlFMEFBMkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzRDA3NDJFNjlFMEFBMkJBAA==\",\"timestamp\":\"1768038000\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:03+05:30"} [2026-01-10 15:10:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzRDA3NDJFNjlFMEFBMkJBAA== [2026-01-10 15:10:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzRDA3NDJFNjlFMEFBMkJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjEzRDA3NDJFNjlFMEFBMkJBAA==\",\"timestamp\":\"1768038000\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:03+05:30"} [2026-01-10 15:10:04] [DEBUG] Ignoring event: delivered [2026-01-10 15:10:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:40:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MDVDOEMyQjM1NTc2MkFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MDVDOEMyQjM1NTc2MkFCAA==", "timestamp": "1768038005", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:10:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:10:07] [INFO] Sending instructions to 917202000200 [2026-01-10 15:10:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:10:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:10:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eefcb07bbb2b4bb4b70367ed30cc7b5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:10:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MDVDOEMyQjM1NTc2MkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MDVDOEMyQjM1NTc2MkFCAA==\",\"timestamp\":\"1768038005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:08+05:30"} [2026-01-10 15:10:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MDVDOEMyQjM1NTc2MkFCAA== [2026-01-10 15:10:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MDVDOEMyQjM1NTc2MkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3MDVDOEMyQjM1NTc2MkFCAA==\",\"timestamp\":\"1768038005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:08+05:30"} [2026-01-10 15:10:08] [DEBUG] Ignoring event: delivered [2026-01-10 15:10:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:40:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDJFMUNGNkIxQ0U2QUQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDJFMUNGNkIxQ0U2QUQ4AA==", "timestamp": "1768038010", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:10:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:10:12] [INFO] Sending instructions to 917202000200 [2026-01-10 15:10:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:10:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:10:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8c635354bfc4e7983ee037976796b1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:10:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDJFMUNGNkIxQ0U2QUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDJFMUNGNkIxQ0U2QUQ4AA==\",\"timestamp\":\"1768038010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:13+05:30"} [2026-01-10 15:10:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:10:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDJFMUNGNkIxQ0U2QUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDJFMUNGNkIxQ0U2QUQ4AA==\",\"timestamp\":\"1768038010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:13+05:30"} [2026-01-10 15:10:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDJFMUNGNkIxQ0U2QUQ4AA== [2026-01-10 15:10:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:40:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRCRTVGNDU0NERBOEMxREIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRCRTVGNDU0NERBOEMxREIyAA==", "timestamp": "1768038015", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:10:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:10:17] [INFO] Sending instructions to 917202000200 [2026-01-10 15:10:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:10:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:10:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9169625fb50c4a9eb3937628dcf0e630", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:10:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRCRTVGNDU0NERBOEMxREIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRCRTVGNDU0NERBOEMxREIyAA==\",\"timestamp\":\"1768038015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:17+05:30"} [2026-01-10 15:10:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRCRTVGNDU0NERBOEMxREIyAA== [2026-01-10 15:10:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRCRTVGNDU0NERBOEMxREIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRCRTVGNDU0NERBOEMxREIyAA==\",\"timestamp\":\"1768038015\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:17+05:30"} [2026-01-10 15:10:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:10:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:40:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREODFFQTg3MThDMTRENDBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREODFFQTg3MThDMTRENDBFAA==", "timestamp": "1768038020", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:10:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:10:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:10:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:10:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:10:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3765d3ddce474fc092ab4478c0a0c7da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:10:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREODFFQTg3MThDMTRENDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREODFFQTg3MThDMTRENDBFAA==\",\"timestamp\":\"1768038020\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:24+05:30"} [2026-01-10 15:10:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREODFFQTg3MThDMTRENDBFAA== [2026-01-10 15:10:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREODFFQTg3MThDMTRENDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUREODFFQTg3MThDMTRENDBFAA==\",\"timestamp\":\"1768038020\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:24+05:30"} [2026-01-10 15:10:24] [DEBUG] Ignoring event: delivered [2026-01-10 15:10:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:40:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDc1MjlDNkREQkI5OUVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDc1MjlDNkREQkI5OUVBAA==", "timestamp": "1768038056", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:10:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:10:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:10:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:10:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:10:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3142ae4eef0447389183d9c77e648bb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:11:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDc1MjlDNkREQkI5OUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDc1MjlDNkREQkI5OUVBAA==\",\"timestamp\":\"1768038056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:59+05:30"} [2026-01-10 15:11:01] [DEBUG] Ignoring event: delivered [2026-01-10 15:11:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:10:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDc1MjlDNkREQkI5OUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDc1MjlDNkREQkI5OUVBAA==\",\"timestamp\":\"1768038056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:10:59+05:30"} [2026-01-10 15:11:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI1MDc1MjlDNkREQkI5OUVBAA== [2026-01-10 15:11:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:41:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3QTY2NkMwOEQ5OTQxOUQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3QTY2NkMwOEQ5OTQxOUQ2AA==", "timestamp": "1768038061", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:11:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:11:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:11:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:11:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:11:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "251e67aacb8c416ca48b74eeb0e7a919", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:11:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3QTY2NkMwOEQ5OTQxOUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3QTY2NkMwOEQ5OTQxOUQ2AA==\",\"timestamp\":\"1768038061\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:04+05:30"} [2026-01-10 15:11:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3QTY2NkMwOEQ5OTQxOUQ2AA== [2026-01-10 15:11:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3QTY2NkMwOEQ5OTQxOUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3QTY2NkMwOEQ5OTQxOUQ2AA==\",\"timestamp\":\"1768038061\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:04+05:30"} [2026-01-10 15:11:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:11:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:41:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NENEJDMzlFNkE3MEJDMDhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NENEJDMzlFNkE3MEJDMDhFAA==", "timestamp": "1768038067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:11:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:11:08] [INFO] Sending instructions to 917202000200 [2026-01-10 15:11:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:11:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:11:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfeca080a6364e03b04f26518e04a82a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:11:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NENEJDMzlFNkE3MEJDMDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NENEJDMzlFNkE3MEJDMDhFAA==\",\"timestamp\":\"1768038067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:09+05:30"} [2026-01-10 15:11:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NENEJDMzlFNkE3MEJDMDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NENEJDMzlFNkE3MEJDMDhFAA==\",\"timestamp\":\"1768038067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:09+05:30"} [2026-01-10 15:11:09] [DEBUG] Ignoring event: delivered [2026-01-10 15:11:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NENEJDMzlFNkE3MEJDMDhFAA== [2026-01-10 15:11:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:41:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RUYxRDFDQzU5RjY4MEE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RUYxRDFDQzU5RjY4MEE2AA==", "timestamp": "1768038103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:11:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:11:45] [INFO] Sending instructions to 917202000200 [2026-01-10 15:11:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:11:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:11:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e112de30d244e16999ff06d9530932a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:11:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RUYxRDFDQzU5RjY4MEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RUYxRDFDQzU5RjY4MEE2AA==\",\"timestamp\":\"1768038103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:45+05:30"} [2026-01-10 15:11:46] [DEBUG] Ignoring event: delivered [2026-01-10 15:11:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RUYxRDFDQzU5RjY4MEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RUYxRDFDQzU5RjY4MEE2AA==\",\"timestamp\":\"1768038103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:45+05:30"} [2026-01-10 15:11:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc4RUYxRDFDQzU5RjY4MEE2AA== [2026-01-10 15:11:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:41:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOUJGRUZGOTM0RjNBQUJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOUJGRUZGOTM0RjNBQUJBAA==", "timestamp": "1768038108", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:11:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:11:50] [INFO] Sending instructions to 917202000200 [2026-01-10 15:11:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:11:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:11:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea539fd1570d4f01ab4355f8c41dee1e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:11:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOUJGRUZGOTM0RjNBQUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOUJGRUZGOTM0RjNBQUJBAA==\",\"timestamp\":\"1768038108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:50+05:30"} [2026-01-10 15:11:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOUJGRUZGOTM0RjNBQUJBAA== [2026-01-10 15:11:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOUJGRUZGOTM0RjNBQUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOUJGRUZGOTM0RjNBQUJBAA==\",\"timestamp\":\"1768038108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:50+05:30"} [2026-01-10 15:11:50] [DEBUG] Ignoring event: delivered [2026-01-10 15:11:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:41:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5MkFBNThCMDc1REE0NzE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5MkFBNThCMDc1REE0NzE2AA==", "timestamp": "1768038113", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:11:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:11:55] [INFO] Sending instructions to 917202000200 [2026-01-10 15:11:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:11:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:11:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9748b8564ed41e39a24ba21504ab1df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:11:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5MkFBNThCMDc1REE0NzE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5MkFBNThCMDc1REE0NzE2AA==\",\"timestamp\":\"1768038113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:55+05:30"} [2026-01-10 15:11:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5MkFBNThCMDc1REE0NzE2AA== [2026-01-10 15:11:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:11:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5MkFBNThCMDc1REE0NzE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM5MkFBNThCMDc1REE0NzE2AA==\",\"timestamp\":\"1768038113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:11:55+05:30"} [2026-01-10 15:11:57] [DEBUG] Ignoring event: delivered [2026-01-10 15:12:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:42:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0OTY1N0IzNDQ3QjE4RUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0OTY1N0IzNDQ3QjE4RUNDAA==", "timestamp": "1768038118", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:12:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:12:00] [INFO] Sending instructions to 917202000200 [2026-01-10 15:12:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:12:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:12:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "082fe285a4344d629080b486f0bbae45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:12:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0OTY1N0IzNDQ3QjE4RUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0OTY1N0IzNDQ3QjE4RUNDAA==\",\"timestamp\":\"1768038118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:01+05:30"} [2026-01-10 15:12:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0OTY1N0IzNDQ3QjE4RUNDAA== [2026-01-10 15:12:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0OTY1N0IzNDQ3QjE4RUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ0OTY1N0IzNDQ3QjE4RUNDAA==\",\"timestamp\":\"1768038118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:01+05:30"} [2026-01-10 15:12:01] [DEBUG] Ignoring event: delivered [2026-01-10 15:12:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:42:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNEM2RkU4OTMyNERCQjgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNEM2RkU4OTMyNERCQjgyAA==", "timestamp": "1768038123", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:12:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:12:05] [INFO] Sending instructions to 917202000200 [2026-01-10 15:12:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:12:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:12:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adeef6c51f5e4fe5a6380431efa092be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:12:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNEM2RkU4OTMyNERCQjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNEM2RkU4OTMyNERCQjgyAA==\",\"timestamp\":\"1768038123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:05+05:30"} [2026-01-10 15:12:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNEM2RkU4OTMyNERCQjgyAA== [2026-01-10 15:12:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNEM2RkU4OTMyNERCQjgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzNEM2RkU4OTMyNERCQjgyAA==\",\"timestamp\":\"1768038123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:05+05:30"} [2026-01-10 15:12:06] [DEBUG] Ignoring event: delivered [2026-01-10 15:12:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:42:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QTM1M0UwQTg0QzY0RkY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QTM1M0UwQTg0QzY0RkY1AA==", "timestamp": "1768038129", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:12:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:12:10] [INFO] Sending instructions to 917202000200 [2026-01-10 15:12:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:12:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:12:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3686a1edfaa4b87b333dc8c24bd3c10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:12:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QTM1M0UwQTg0QzY0RkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QTM1M0UwQTg0QzY0RkY1AA==\",\"timestamp\":\"1768038129\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:10+05:30"} [2026-01-10 15:12:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QTM1M0UwQTg0QzY0RkY1AA== [2026-01-10 15:12:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QTM1M0UwQTg0QzY0RkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU1QTM1M0UwQTg0QzY0RkY1AA==\",\"timestamp\":\"1768038129\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:10+05:30"} [2026-01-10 15:12:11] [DEBUG] Ignoring event: delivered [2026-01-10 15:12:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:42:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzdBRkVGRTUzRUM5ODkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzdBRkVGRTUzRUM5ODkzAA==", "timestamp": "1768038135", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:12:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:12:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:12:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:12:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:12:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9143e66bca74fe6a1465f352a9661c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:12:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzdBRkVGRTUzRUM5ODkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzdBRkVGRTUzRUM5ODkzAA==\",\"timestamp\":\"1768038135\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:17+05:30"} [2026-01-10 15:12:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzdBRkVGRTUzRUM5ODkzAA== [2026-01-10 15:12:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzdBRkVGRTUzRUM5ODkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5NzdBRkVGRTUzRUM5ODkzAA==\",\"timestamp\":\"1768038135\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:17+05:30"} [2026-01-10 15:12:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:12:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:42:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFQzcwN0VBN0RGMTUwNTU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFQzcwN0VBN0RGMTUwNTU0AA==", "timestamp": "1768038140", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:12:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:12:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:12:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:12:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:12:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9eea6d4aaf248758f0bc4e6ca5d2a6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFQzcwN0VBN0RGMTUwNTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFQzcwN0VBN0RGMTUwNTU0AA==\",\"timestamp\":\"1768038140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:22+05:30"} [2026-01-10 15:12:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFQzcwN0VBN0RGMTUwNTU0AA== [2026-01-10 15:12:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFQzcwN0VBN0RGMTUwNTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJFQzcwN0VBN0RGMTUwNTU0AA==\",\"timestamp\":\"1768038140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:22+05:30"} [2026-01-10 15:12:23] [DEBUG] Ignoring event: delivered [2026-01-10 15:12:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:42:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5MUQyNTcxRkQ5NkQ0ODA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5MUQyNTcxRkQ5NkQ0ODA1AA==", "timestamp": "1768038176", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:12:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:12:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:12:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:12:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:12:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d824e39962d2403d988d39755b1f3346", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:12:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5MUQyNTcxRkQ5NkQ0ODA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5MUQyNTcxRkQ5NkQ0ODA1AA==\",\"timestamp\":\"1768038176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:58+05:30"} [2026-01-10 15:12:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5MUQyNTcxRkQ5NkQ0ODA1AA== [2026-01-10 15:12:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5MUQyNTcxRkQ5NkQ0ODA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5MUQyNTcxRkQ5NkQ0ODA1AA==\",\"timestamp\":\"1768038176\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:12:58+05:30"} [2026-01-10 15:12:59] [DEBUG] Ignoring event: delivered [2026-01-10 15:13:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:43:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1MDc2QjcxMzMzNzVCQkYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1MDc2QjcxMzMzNzVCQkYxAA==", "timestamp": "1768038181", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:13:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:13:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:13:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:13:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:13:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32194de3994a473eacef4674778f1a05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:13:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1MDc2QjcxMzMzNzVCQkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1MDc2QjcxMzMzNzVCQkYxAA==\",\"timestamp\":\"1768038181\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:03+05:30"} [2026-01-10 15:13:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1MDc2QjcxMzMzNzVCQkYxAA== [2026-01-10 15:13:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1MDc2QjcxMzMzNzVCQkYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1MDc2QjcxMzMzNzVCQkYxAA==\",\"timestamp\":\"1768038181\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:03+05:30"} [2026-01-10 15:13:04] [DEBUG] Ignoring event: delivered [2026-01-10 15:13:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:43:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3NDg4QzY3OTk5MEZBMERFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3NDg4QzY3OTk5MEZBMERFAA==", "timestamp": "1768038217", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:13:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:13:39] [INFO] Sending instructions to 917202000200 [2026-01-10 15:13:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:13:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:13:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b1ebd6ed0f54c5dbdab66905b1c2b09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:13:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3NDg4QzY3OTk5MEZBMERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3NDg4QzY3OTk5MEZBMERFAA==\",\"timestamp\":\"1768038217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:40+05:30"} [2026-01-10 15:13:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:13:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3NDg4QzY3OTk5MEZBMERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3NDg4QzY3OTk5MEZBMERFAA==\",\"timestamp\":\"1768038217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:40+05:30"} [2026-01-10 15:13:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3NDg4QzY3OTk5MEZBMERFAA== [2026-01-10 15:13:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:43:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAwNkYyQzhEREZBMjExOEM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAwNkYyQzhEREZBMjExOEM1AA==", "timestamp": "1768038222", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:13:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:13:44] [INFO] Sending instructions to 917202000200 [2026-01-10 15:13:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:13:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:13:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e5378338283439e91293b54f53da21d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAwNkYyQzhEREZBMjExOEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAwNkYyQzhEREZBMjExOEM1AA==\",\"timestamp\":\"1768038222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:44+05:30"} [2026-01-10 15:13:44] [DEBUG] Ignoring event: delivered [2026-01-10 15:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAwNkYyQzhEREZBMjExOEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAwNkYyQzhEREZBMjExOEM1AA==\",\"timestamp\":\"1768038222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:44+05:30"} [2026-01-10 15:13:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAwNkYyQzhEREZBMjExOEM1AA== [2026-01-10 15:13:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:43:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NUZEMTA4NTgwRUM1NkM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NUZEMTA4NTgwRUM1NkM2AA==", "timestamp": "1768038227", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:13:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:13:49] [INFO] Sending instructions to 917202000200 [2026-01-10 15:13:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:13:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:13:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ac1395e67244e279445bb04bca198aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:13:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NUZEMTA4NTgwRUM1NkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NUZEMTA4NTgwRUM1NkM2AA==\",\"timestamp\":\"1768038227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:49+05:30"} [2026-01-10 15:13:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NUZEMTA4NTgwRUM1NkM2AA== [2026-01-10 15:13:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NUZEMTA4NTgwRUM1NkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1NUZEMTA4NTgwRUM1NkM2AA==\",\"timestamp\":\"1768038227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:49+05:30"} [2026-01-10 15:13:50] [DEBUG] Ignoring event: delivered [2026-01-10 15:13:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:43:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0OTUxNEY1REJFREVBRUYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0OTUxNEY1REJFREVBRUYwAA==", "timestamp": "1768038233", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:13:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:13:54] [INFO] Sending instructions to 917202000200 [2026-01-10 15:13:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:13:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:13:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b43e485033004b7abe1dacef8b72c893", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:13:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0OTUxNEY1REJFREVBRUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0OTUxNEY1REJFREVBRUYwAA==\",\"timestamp\":\"1768038233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:55+05:30"} [2026-01-10 15:13:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0OTUxNEY1REJFREVBRUYwAA== [2026-01-10 15:13:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0OTUxNEY1REJFREVBRUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0OTUxNEY1REJFREVBRUYwAA==\",\"timestamp\":\"1768038233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:13:55+05:30"} [2026-01-10 15:13:55] [DEBUG] Ignoring event: delivered [2026-01-10 15:13:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:43:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5REVGM0VBNDc3RDY5Qzc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5REVGM0VBNDc3RDY5Qzc5AA==", "timestamp": "1768038237", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:13:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:13:59] [INFO] Sending instructions to 917202000200 [2026-01-10 15:13:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:13:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:13:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7c762f93f0642c8ad4d88278ca83195", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:14:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5REVGM0VBNDc3RDY5Qzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5REVGM0VBNDc3RDY5Qzc5AA==\",\"timestamp\":\"1768038237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:01+05:30"} [2026-01-10 15:14:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5REVGM0VBNDc3RDY5Qzc5AA== [2026-01-10 15:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:13:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5REVGM0VBNDc3RDY5Qzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE5REVGM0VBNDc3RDY5Qzc5AA==\",\"timestamp\":\"1768038237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:01+05:30"} [2026-01-10 15:14:03] [DEBUG] Ignoring event: delivered [2026-01-10 15:14:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:44:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MjAyNTlFREQzRjJGMjJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MjAyNTlFREQzRjJGMjJFAA==", "timestamp": "1768038242", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:14:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:14:04] [INFO] Sending instructions to 917202000200 [2026-01-10 15:14:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:14:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:14:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "588a68cf2cce4280997be880981f83fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:14:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:14:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MjAyNTlFREQzRjJGMjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MjAyNTlFREQzRjJGMjJFAA==\",\"timestamp\":\"1768038242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:04+05:30"} [2026-01-10 15:14:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:14:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:14:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MjAyNTlFREQzRjJGMjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MjAyNTlFREQzRjJGMjJFAA==\",\"timestamp\":\"1768038242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:04+05:30"} [2026-01-10 15:14:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU0MjAyNTlFREQzRjJGMjJFAA== [2026-01-10 15:14:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:44:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDhCMkY5NkI2NjFDMTFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDhCMkY5NkI2NjFDMTFEAA==", "timestamp": "1768038278", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:14:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:14:41] [INFO] Sending instructions to 917202000200 [2026-01-10 15:14:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:14:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:14:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:14:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDhCMkY5NkI2NjFDMTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDhCMkY5NkI2NjFDMTFEAA==\",\"timestamp\":\"1768038278\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:41+05:30"} [2026-01-10 15:14:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:14:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "841cd21f4098461780b4b8843f762ddc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:14:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:14:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDhCMkY5NkI2NjFDMTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDhCMkY5NkI2NjFDMTFEAA==\",\"timestamp\":\"1768038278\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:41+05:30"} [2026-01-10 15:14:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERCMDhCMkY5NkI2NjFDMTFEAA== [2026-01-10 15:14:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:44:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5MjJDRUExNkE3ODkwMEUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5MjJDRUExNkE3ODkwMEUyAA==", "timestamp": "1768038287", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:14:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:14:49] [INFO] Sending instructions to 917202000200 [2026-01-10 15:14:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:14:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:14:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dff28a0cd1647d9af37a102c0a9957a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:14:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:14:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5MjJDRUExNkE3ODkwMEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5MjJDRUExNkE3ODkwMEUyAA==\",\"timestamp\":\"1768038287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:49+05:30"} [2026-01-10 15:14:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5MjJDRUExNkE3ODkwMEUyAA== [2026-01-10 15:14:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:14:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5MjJDRUExNkE3ODkwMEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM5MjJDRUExNkE3ODkwMEUyAA==\",\"timestamp\":\"1768038287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:49+05:30"} [2026-01-10 15:14:49] [DEBUG] Ignoring event: delivered [2026-01-10 15:14:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:44:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MUQ1NDMwRTJCM0RDNjZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MUQ1NDMwRTJCM0RDNjZDAA==", "timestamp": "1768038294", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:14:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:14:56] [INFO] Sending instructions to 917202000200 [2026-01-10 15:14:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:14:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:14:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20b0293036974c47be6f49d8c3475835", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:14:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MUQ1NDMwRTJCM0RDNjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MUQ1NDMwRTJCM0RDNjZDAA==\",\"timestamp\":\"1768038294\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:56+05:30"} [2026-01-10 15:14:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MUQ1NDMwRTJCM0RDNjZDAA== [2026-01-10 15:14:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:14:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MUQ1NDMwRTJCM0RDNjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5MUQ1NDMwRTJCM0RDNjZDAA==\",\"timestamp\":\"1768038294\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:14:56+05:30"} [2026-01-10 15:14:57] [DEBUG] Ignoring event: delivered [2026-01-10 15:15:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:15:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxMDYyNzA2NEYxMjMxODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxMDYyNzA2NEYxMjMxODQzAA==\",\"timestamp\":\"1768038332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:15:35+05:30"} [2026-01-10 15:15:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:15:36] [INFO] Sending instructions to 917202000200 [2026-01-10 15:15:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:15:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:15:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:15:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxMDYyNzA2NEYxMjMxODQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxMDYyNzA2NEYxMjMxODQzAA==\",\"timestamp\":\"1768038332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:15:35+05:30"} [2026-01-10 15:15:36] [DEBUG] Ignoring event: delivered [2026-01-10 15:15:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57eea806ded042d6803990a7925040a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:15:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:45:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxMDYyNzA2NEYxMjMxODQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxMDYyNzA2NEYxMjMxODQzAA==", "timestamp": "1768038332", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:15:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgxMDYyNzA2NEYxMjMxODQzAA== [2026-01-10 15:15:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:45:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNEYxM0RBMkYxRjk5ODdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNEYxM0RBMkYxRjk5ODdGAA==", "timestamp": "1768038341", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:15:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:15:43] [INFO] Sending instructions to 917202000200 [2026-01-10 15:15:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:15:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:15:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e02baa7da084ca899f803da0d2a2722", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:15:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:15:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNEYxM0RBMkYxRjk5ODdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNEYxM0RBMkYxRjk5ODdGAA==\",\"timestamp\":\"1768038341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:15:43+05:30"} [2026-01-10 15:15:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNEYxM0RBMkYxRjk5ODdGAA== [2026-01-10 15:15:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:15:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNEYxM0RBMkYxRjk5ODdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcxNEYxM0RBMkYxRjk5ODdGAA==\",\"timestamp\":\"1768038341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:15:43+05:30"} [2026-01-10 15:15:43] [DEBUG] Ignoring event: delivered [2026-01-10 15:15:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:45:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzBBRkM4QUMzREFFOEU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzBBRkM4QUMzREFFOEU2AA==", "timestamp": "1768038350", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:15:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:15:52] [INFO] Sending instructions to 917202000200 [2026-01-10 15:15:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:15:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:15:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f37e47155fed49b3a8076f460466d571", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:15:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzBBRkM4QUMzREFFOEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzBBRkM4QUMzREFFOEU2AA==\",\"timestamp\":\"1768038350\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:15:52+05:30"} [2026-01-10 15:15:52] [DEBUG] Ignoring event: delivered [2026-01-10 15:15:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzBBRkM4QUMzREFFOEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzBBRkM4QUMzREFFOEU2AA==\",\"timestamp\":\"1768038350\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:15:52+05:30"} [2026-01-10 15:15:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzBBRkM4QUMzREFFOEU2AA== [2026-01-10 15:15:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:15:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxOThEQ0Y4QTFEMjMxRTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxOThEQ0Y4QTFEMjMxRTNBAA==\",\"timestamp\":\"1768038356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:15:58+05:30"} [2026-01-10 15:15:58] [DEBUG] Ignoring event: delivered [2026-01-10 15:15:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:15:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxOThEQ0Y4QTFEMjMxRTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxOThEQ0Y4QTFEMjMxRTNBAA==\",\"timestamp\":\"1768038356\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:15:58+05:30"} [2026-01-10 15:15:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:15:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:15:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:15:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:15:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "121a9d4bc6674b1e944da72503c3cd23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:15:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:45:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxOThEQ0Y4QTFEMjMxRTNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxOThEQ0Y4QTFEMjMxRTNBAA==", "timestamp": "1768038356", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:15:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMxOThEQ0Y4QTFEMjMxRTNBAA== [2026-01-10 15:16:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:46:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1MEEwRkQwQjFBMEUxMDE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1MEEwRkQwQjFBMEUxMDE0AA==", "timestamp": "1768038367", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:16:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:16:09] [INFO] Sending instructions to 917202000200 [2026-01-10 15:16:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:16:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:16:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47482e4d3faa4055a93418099ad1eb2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:16:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1MEEwRkQwQjFBMEUxMDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1MEEwRkQwQjFBMEUxMDE0AA==\",\"timestamp\":\"1768038367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:16:09+05:30"} [2026-01-10 15:16:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1MEEwRkQwQjFBMEUxMDE0AA== [2026-01-10 15:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:16:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1MEEwRkQwQjFBMEUxMDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1MEEwRkQwQjFBMEUxMDE0AA==\",\"timestamp\":\"1768038367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:16:09+05:30"} [2026-01-10 15:16:10] [DEBUG] Ignoring event: delivered [2026-01-10 15:16:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:16:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxMjEyNjE5QzE5ODE4MUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxMjEyNjE5QzE5ODE4MUM1AA==\",\"timestamp\":\"1768038377\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:16:19+05:30"} [2026-01-10 15:16:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:16:20] [INFO] Sending instructions to 917202000200 [2026-01-10 15:16:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:16:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:16:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:16:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxMjEyNjE5QzE5ODE4MUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxMjEyNjE5QzE5ODE4MUM1AA==\",\"timestamp\":\"1768038377\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:16:19+05:30"} [2026-01-10 15:16:20] [DEBUG] Ignoring event: delivered [2026-01-10 15:16:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c01a32c25bc4c60af7f517aefb09868", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:16:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:46:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxMjEyNjE5QzE5ODE4MUM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxMjEyNjE5QzE5ODE4MUM1AA==", "timestamp": "1768038377", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:16:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQxMjEyNjE5QzE5ODE4MUM1AA== [2026-01-10 15:16:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:46:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFEMDhDOUYwODA4RTE4MjhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFEMDhDOUYwODA4RTE4MjhGAA==", "timestamp": "1768038387", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:16:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:16:29] [INFO] Sending instructions to 917202000200 [2026-01-10 15:16:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:16:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:16:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b6256abd4d741719ff52cca9ee666d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:16:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:16:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFEMDhDOUYwODA4RTE4MjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFEMDhDOUYwODA4RTE4MjhGAA==\",\"timestamp\":\"1768038387\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:16:30+05:30"} [2026-01-10 15:16:30] [DEBUG] Ignoring event: delivered [2026-01-10 15:16:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:16:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFEMDhDOUYwODA4RTE4MjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFEMDhDOUYwODA4RTE4MjhGAA==\",\"timestamp\":\"1768038387\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:16:30+05:30"} [2026-01-10 15:16:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFEMDhDOUYwODA4RTE4MjhGAA== [2026-01-10 15:17:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:47:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5MDYyQUM3OTAwMUYwQTVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5MDYyQUM3OTAwMUYwQTVBAA==", "timestamp": "1768038425", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:17:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:17:07] [INFO] Sending instructions to 917202000200 [2026-01-10 15:17:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:17:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:17:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61eb690fb2564891bd6ab9bdfa241b2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:17:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:17:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5MDYyQUM3OTAwMUYwQTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5MDYyQUM3OTAwMUYwQTVBAA==\",\"timestamp\":\"1768038425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:17:08+05:30"} [2026-01-10 15:17:09] [DEBUG] Ignoring event: delivered [2026-01-10 15:17:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:17:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5MDYyQUM3OTAwMUYwQTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5MDYyQUM3OTAwMUYwQTVBAA==\",\"timestamp\":\"1768038425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:17:08+05:30"} [2026-01-10 15:17:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM5MDYyQUM3OTAwMUYwQTVBAA== [2026-01-10 15:17:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:47:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDRUZBQzhFRjMzRjY2NkJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDRUZBQzhFRjMzRjY2NkJEAA==", "timestamp": "1768038432", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:17:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:17:13] [INFO] Sending instructions to 917202000200 [2026-01-10 15:17:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:17:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:17:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97ad7b00ca5148629b8af1277ea9ffe1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:17:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:17:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDRUZBQzhFRjMzRjY2NkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDRUZBQzhFRjMzRjY2NkJEAA==\",\"timestamp\":\"1768038432\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:17:13+05:30"} [2026-01-10 15:17:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDRUZBQzhFRjMzRjY2NkJEAA== [2026-01-10 15:17:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:17:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDRUZBQzhFRjMzRjY2NkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRDRUZBQzhFRjMzRjY2NkJEAA==\",\"timestamp\":\"1768038432\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:17:13+05:30"} [2026-01-10 15:17:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:17:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:47:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExNzg4REM5Nzg2QUU5NzgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExNzg4REM5Nzg2QUU5NzgzAA==", "timestamp": "1768038439", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:17:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:17:21] [INFO] Sending instructions to 917202000200 [2026-01-10 15:17:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:17:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:17:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "579b09552e914ffb9997bb4c7ef73c24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:17:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:17:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExNzg4REM5Nzg2QUU5NzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExNzg4REM5Nzg2QUU5NzgzAA==\",\"timestamp\":\"1768038439\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:17:21+05:30"} [2026-01-10 15:17:22] [DEBUG] Ignoring event: delivered [2026-01-10 15:17:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:17:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExNzg4REM5Nzg2QUU5NzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExNzg4REM5Nzg2QUU5NzgzAA==\",\"timestamp\":\"1768038439\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:17:21+05:30"} [2026-01-10 15:17:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjExNzg4REM5Nzg2QUU5NzgzAA== [2026-01-10 15:17:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:47:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QUUzN0MyQ0FBOUNDNkNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QUUzN0MyQ0FBOUNDNkNBAA==", "timestamp": "1768038448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:17:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:17:30] [INFO] Sending instructions to 917202000200 [2026-01-10 15:17:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:17:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:17:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d039b99913f6475abea615e38ecded03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:17:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:17:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QUUzN0MyQ0FBOUNDNkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QUUzN0MyQ0FBOUNDNkNBAA==\",\"timestamp\":\"1768038448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:17:31+05:30"} [2026-01-10 15:17:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QUUzN0MyQ0FBOUNDNkNBAA== [2026-01-10 15:17:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:17:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QUUzN0MyQ0FBOUNDNkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY2QUUzN0MyQ0FBOUNDNkNBAA==\",\"timestamp\":\"1768038448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:17:31+05:30"} [2026-01-10 15:17:32] [DEBUG] Ignoring event: delivered [2026-01-10 15:18:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:48:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlENTZFQTI2NzAxNjZBRDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlENTZFQTI2NzAxNjZBRDVEAA==", "timestamp": "1768038486", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:18:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:18:08] [INFO] Sending instructions to 917202000200 [2026-01-10 15:18:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:18:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:18:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50aad3c60a4c4c3d87076bd92acc967f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:18:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlENTZFQTI2NzAxNjZBRDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlENTZFQTI2NzAxNjZBRDVEAA==\",\"timestamp\":\"1768038486\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:18:09+05:30"} [2026-01-10 15:18:09] [DEBUG] Ignoring event: delivered [2026-01-10 15:18:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlENTZFQTI2NzAxNjZBRDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlENTZFQTI2NzAxNjZBRDVEAA==\",\"timestamp\":\"1768038486\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:18:09+05:30"} [2026-01-10 15:18:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlENTZFQTI2NzAxNjZBRDVEAA== [2026-01-10 15:18:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:48:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3M0M2Q0JGMEJGRDA5QTBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3M0M2Q0JGMEJGRDA5QTBEAA==", "timestamp": "1768038491", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:18:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:18:13] [INFO] Sending instructions to 917202000200 [2026-01-10 15:18:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:18:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:18:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4a02ad24cb04beea1dd9a37ca3983e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:18:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3M0M2Q0JGMEJGRDA5QTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3M0M2Q0JGMEJGRDA5QTBEAA==\",\"timestamp\":\"1768038491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:18:13+05:30"} [2026-01-10 15:18:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3M0M2Q0JGMEJGRDA5QTBEAA== [2026-01-10 15:18:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3M0M2Q0JGMEJGRDA5QTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3M0M2Q0JGMEJGRDA5QTBEAA==\",\"timestamp\":\"1768038491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:18:13+05:30"} [2026-01-10 15:18:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:18:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:48:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2RDdCQjk3NUUxMjIwNkI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2RDdCQjk3NUUxMjIwNkI2AA==", "timestamp": "1768038496", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:18:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:18:18] [INFO] Sending instructions to 917202000200 [2026-01-10 15:18:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:18:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:18:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9637470777414cddbb24db14b3567e22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:18:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2RDdCQjk3NUUxMjIwNkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2RDdCQjk3NUUxMjIwNkI2AA==\",\"timestamp\":\"1768038496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:18:19+05:30"} [2026-01-10 15:18:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2RDdCQjk3NUUxMjIwNkI2AA== [2026-01-10 15:18:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2RDdCQjk3NUUxMjIwNkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2RDdCQjk3NUUxMjIwNkI2AA==\",\"timestamp\":\"1768038496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:18:19+05:30"} [2026-01-10 15:18:19] [DEBUG] Ignoring event: delivered [2026-01-10 15:18:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:48:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxM0U0MkMwNEM3Rjc3ODAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxM0U0MkMwNEM3Rjc3ODAzAA==", "timestamp": "1768038532", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:18:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:18:54] [INFO] Sending instructions to 917202000200 [2026-01-10 15:18:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:18:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:18:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0329c2fd754431d9d1766a50b60dfe1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:18:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxM0U0MkMwNEM3Rjc3ODAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxM0U0MkMwNEM3Rjc3ODAzAA==\",\"timestamp\":\"1768038532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:18:55+05:30"} [2026-01-10 15:18:55] [DEBUG] Ignoring event: delivered [2026-01-10 15:18:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxM0U0MkMwNEM3Rjc3ODAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxM0U0MkMwNEM3Rjc3ODAzAA==\",\"timestamp\":\"1768038532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:18:55+05:30"} [2026-01-10 15:18:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxM0U0MkMwNEM3Rjc3ODAzAA== [2026-01-10 15:18:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:48:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDQzI2MzM1NjgzODIzMzA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDQzI2MzM1NjgzODIzMzA3AA==", "timestamp": "1768038537", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:18:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:18:59] [INFO] Sending instructions to 917202000200 [2026-01-10 15:18:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:18:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:18:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce819391108f4158ab478ea2ee737b73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:19:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDQzI2MzM1NjgzODIzMzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDQzI2MzM1NjgzODIzMzA3AA==\",\"timestamp\":\"1768038537\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:00+05:30"} [2026-01-10 15:19:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDQzI2MzM1NjgzODIzMzA3AA== [2026-01-10 15:19:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:18:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDQzI2MzM1NjgzODIzMzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NDQzI2MzM1NjgzODIzMzA3AA==\",\"timestamp\":\"1768038537\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:00+05:30"} [2026-01-10 15:19:01] [DEBUG] Ignoring event: delivered [2026-01-10 15:19:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:49:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBQzk2MjU2QTNGRTI5RTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBQzk2MjU2QTNGRTI5RTE5AA==", "timestamp": "1768038542", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:19:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:19:04] [INFO] Sending instructions to 917202000200 [2026-01-10 15:19:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:19:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:19:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c2db25479b84fb5a8728204dde5d926", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:19:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBQzk2MjU2QTNGRTI5RTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBQzk2MjU2QTNGRTI5RTE5AA==\",\"timestamp\":\"1768038542\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:05+05:30"} [2026-01-10 15:19:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBQzk2MjU2QTNGRTI5RTE5AA== [2026-01-10 15:19:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBQzk2MjU2QTNGRTI5RTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhBQzk2MjU2QTNGRTI5RTE5AA==\",\"timestamp\":\"1768038542\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:05+05:30"} [2026-01-10 15:19:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:19:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:49:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDNjBCMTE4RjVCNTk2MzdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDNjBCMTE4RjVCNTk2MzdFAA==", "timestamp": "1768038579", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:19:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:19:41] [INFO] Sending instructions to 917202000200 [2026-01-10 15:19:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:19:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:19:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ecf6026dc9df42bc854b08161fae183a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDNjBCMTE4RjVCNTk2MzdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDNjBCMTE4RjVCNTk2MzdFAA==\",\"timestamp\":\"1768038579\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:41+05:30"} [2026-01-10 15:19:42] [DEBUG] Ignoring event: delivered [2026-01-10 15:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDNjBCMTE4RjVCNTk2MzdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDNjBCMTE4RjVCNTk2MzdFAA==\",\"timestamp\":\"1768038579\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:41+05:30"} [2026-01-10 15:19:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJDNjBCMTE4RjVCNTk2MzdFAA== [2026-01-10 15:19:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:49:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJBQTRBNzQzMUM1RTY5MDM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJBQTRBNzQzMUM1RTY5MDM0AA==", "timestamp": "1768038584", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:19:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:19:46] [INFO] Sending instructions to 917202000200 [2026-01-10 15:19:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:19:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:19:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62c22d7592c54c9baa0d6991915f037f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:19:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJBQTRBNzQzMUM1RTY5MDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJBQTRBNzQzMUM1RTY5MDM0AA==\",\"timestamp\":\"1768038584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:46+05:30"} [2026-01-10 15:19:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJBQTRBNzQzMUM1RTY5MDM0AA== [2026-01-10 15:19:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJBQTRBNzQzMUM1RTY5MDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJBQTRBNzQzMUM1RTY5MDM0AA==\",\"timestamp\":\"1768038584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:46+05:30"} [2026-01-10 15:19:47] [DEBUG] Ignoring event: delivered [2026-01-10 15:19:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:49:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCN0IxNDgyQjJENENGQkQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCN0IxNDgyQjJENENGQkQ1AA==", "timestamp": "1768038589", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:19:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:19:51] [INFO] Sending instructions to 917202000200 [2026-01-10 15:19:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:19:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:19:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1640327d979942f28577c52d062985ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:19:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCN0IxNDgyQjJENENGQkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCN0IxNDgyQjJENENGQkQ1AA==\",\"timestamp\":\"1768038589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:52+05:30"} [2026-01-10 15:19:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCN0IxNDgyQjJENENGQkQ1AA== [2026-01-10 15:19:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCN0IxNDgyQjJENENGQkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBCN0IxNDgyQjJENENGQkQ1AA==\",\"timestamp\":\"1768038589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:52+05:30"} [2026-01-10 15:19:53] [DEBUG] Ignoring event: delivered [2026-01-10 15:19:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:49:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZCQzMxRTBEMjA1RjUyREY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZCQzMxRTBEMjA1RjUyREY3AA==", "timestamp": "1768038595", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:19:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:19:56] [INFO] Sending instructions to 917202000200 [2026-01-10 15:19:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:19:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:19:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZCQzMxRTBEMjA1RjUyREY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZCQzMxRTBEMjA1RjUyREY3AA==\",\"timestamp\":\"1768038595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:56+05:30"} [2026-01-10 15:19:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZCQzMxRTBEMjA1RjUyREY3AA== [2026-01-10 15:19:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "677c95a35e524f0cadd6de4b2bac03bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:19:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:19:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZCQzMxRTBEMjA1RjUyREY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZCQzMxRTBEMjA1RjUyREY3AA==\",\"timestamp\":\"1768038595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:19:56+05:30"} [2026-01-10 15:19:58] [DEBUG] Ignoring event: delivered [2026-01-10 15:20:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:50:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNEMUI3NzI0Qjc3MDRBRjE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNEMUI3NzI0Qjc3MDRBRjE0AA==", "timestamp": "1768038630", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:20:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:20:32] [INFO] Sending instructions to 917202000200 [2026-01-10 15:20:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:20:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:20:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f2cf4ce65ff4d11be9d3249689e28b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNEMUI3NzI0Qjc3MDRBRjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNEMUI3NzI0Qjc3MDRBRjE0AA==\",\"timestamp\":\"1768038630\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:34+05:30"} [2026-01-10 15:20:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNEMUI3NzI0Qjc3MDRBRjE0AA== [2026-01-10 15:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNEMUI3NzI0Qjc3MDRBRjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNEMUI3NzI0Qjc3MDRBRjE0AA==\",\"timestamp\":\"1768038630\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:34+05:30"} [2026-01-10 15:20:35] [DEBUG] Ignoring event: delivered [2026-01-10 15:20:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:50:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4NzZDMkFENENCNDBDRERBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4NzZDMkFENENCNDBDRERBAA==", "timestamp": "1768038635", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:20:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:20:37] [INFO] Sending instructions to 917202000200 [2026-01-10 15:20:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:20:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:20:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c19e823ba3040d1808b60e553c46221", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:20:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4NzZDMkFENENCNDBDRERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4NzZDMkFENENCNDBDRERBAA==\",\"timestamp\":\"1768038635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:37+05:30"} [2026-01-10 15:20:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4NzZDMkFENENCNDBDRERBAA== [2026-01-10 15:20:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4NzZDMkFENENCNDBDRERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4NzZDMkFENENCNDBDRERBAA==\",\"timestamp\":\"1768038635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:37+05:30"} [2026-01-10 15:20:38] [DEBUG] Ignoring event: delivered [2026-01-10 15:20:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:50:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBODI3N0U3MzhGNzJGNDFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBODI3N0U3MzhGNzJGNDFDAA==", "timestamp": "1768038640", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:20:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:20:42] [INFO] Sending instructions to 917202000200 [2026-01-10 15:20:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:20:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:20:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21be52fd5cc5444c85ac339b22bca20d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:20:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBODI3N0U3MzhGNzJGNDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBODI3N0U3MzhGNzJGNDFDAA==\",\"timestamp\":\"1768038640\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:44+05:30"} [2026-01-10 15:20:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBODI3N0U3MzhGNzJGNDFDAA== [2026-01-10 15:20:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBODI3N0U3MzhGNzJGNDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBODI3N0U3MzhGNzJGNDFDAA==\",\"timestamp\":\"1768038640\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:44+05:30"} [2026-01-10 15:20:44] [DEBUG] Ignoring event: delivered [2026-01-10 15:20:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:50:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzM0U5QTIyNDMwN0IzNUUzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzM0U5QTIyNDMwN0IzNUUzAA==", "timestamp": "1768038645", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:20:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:20:47] [INFO] Sending instructions to 917202000200 [2026-01-10 15:20:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:20:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:20:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d675ec10e044bff84b19e1da1eb5d58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:20:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzM0U5QTIyNDMwN0IzNUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzM0U5QTIyNDMwN0IzNUUzAA==\",\"timestamp\":\"1768038645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:48+05:30"} [2026-01-10 15:20:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzM0U5QTIyNDMwN0IzNUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzM0U5QTIyNDMwN0IzNUUzAA==\",\"timestamp\":\"1768038645\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:48+05:30"} [2026-01-10 15:20:48] [DEBUG] Ignoring event: delivered [2026-01-10 15:20:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzM0U5QTIyNDMwN0IzNUUzAA== [2026-01-10 15:20:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:50:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MUM3ODBFODcxQjg3RUVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MUM3ODBFODcxQjg3RUVEAA==", "timestamp": "1768038651", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:20:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:20:53] [INFO] Sending instructions to 917202000200 [2026-01-10 15:20:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:20:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:20:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "751850ed0515406b99988e1f79b5b724", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:20:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MUM3ODBFODcxQjg3RUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MUM3ODBFODcxQjg3RUVEAA==\",\"timestamp\":\"1768038651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:54+05:30"} [2026-01-10 15:20:54] [DEBUG] Ignoring event: delivered [2026-01-10 15:20:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MUM3ODBFODcxQjg3RUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MUM3ODBFODcxQjg3RUVEAA==\",\"timestamp\":\"1768038651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:54+05:30"} [2026-01-10 15:20:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM4MUM3ODBFODcxQjg3RUVEAA== [2026-01-10 15:20:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:50:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEQTI0QTgzREQ0MkQ4NTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEQTI0QTgzREQ0MkQ4NTM5AA==", "timestamp": "1768038656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:20:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:20:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:20:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:20:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:20:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82db7f1545e3486f9bcd8c6272e0f04e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:20:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEQTI0QTgzREQ0MkQ4NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEQTI0QTgzREQ0MkQ4NTM5AA==\",\"timestamp\":\"1768038656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:58+05:30"} [2026-01-10 15:20:59] [DEBUG] Ignoring event: delivered [2026-01-10 15:20:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:20:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEQTI0QTgzREQ0MkQ4NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEQTI0QTgzREQ0MkQ4NTM5AA==\",\"timestamp\":\"1768038656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:20:58+05:30"} [2026-01-10 15:20:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEQTI0QTgzREQ0MkQ4NTM5AA== [2026-01-10 15:21:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:51:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyODhERDQ5RkQ5MTk3MzlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyODhERDQ5RkQ5MTk3MzlBAA==", "timestamp": "1768038691", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:21:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:21:33] [INFO] Sending instructions to 917202000200 [2026-01-10 15:21:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:21:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:21:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "142b0fb7b267418ba051b8595a9d19bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:21:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:21:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyODhERDQ5RkQ5MTk3MzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyODhERDQ5RkQ5MTk3MzlBAA==\",\"timestamp\":\"1768038691\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:21:34+05:30"} [2026-01-10 15:21:35] [DEBUG] Ignoring event: delivered [2026-01-10 15:21:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:21:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyODhERDQ5RkQ5MTk3MzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyODhERDQ5RkQ5MTk3MzlBAA==\",\"timestamp\":\"1768038691\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:21:34+05:30"} [2026-01-10 15:21:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyODhERDQ5RkQ5MTk3MzlBAA== [2026-01-10 15:21:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:51:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNERjg1MTA0QjU3MkU3OTkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNERjg1MTA0QjU3MkU3OTkwAA==", "timestamp": "1768038696", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:21:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:21:38] [INFO] Sending instructions to 917202000200 [2026-01-10 15:21:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:21:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:21:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "844156e1b65c492f96c7a8ba84701b1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:21:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:21:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNERjg1MTA0QjU3MkU3OTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNERjg1MTA0QjU3MkU3OTkwAA==\",\"timestamp\":\"1768038696\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:21:40+05:30"} [2026-01-10 15:21:40] [DEBUG] Ignoring event: delivered [2026-01-10 15:21:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:21:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNERjg1MTA0QjU3MkU3OTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNERjg1MTA0QjU3MkU3OTkwAA==\",\"timestamp\":\"1768038696\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:21:40+05:30"} [2026-01-10 15:21:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNERjg1MTA0QjU3MkU3OTkwAA== [2026-01-10 15:22:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:52:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5MzJGQkMwRUY4MUY1MDA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5MzJGQkMwRUY4MUY1MDA3AA==", "timestamp": "1768038733", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:22:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:22:15] [INFO] Sending instructions to 917202000200 [2026-01-10 15:22:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:22:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:22:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94a751552a46424ebe91a033907d8011", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:22:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:22:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5MzJGQkMwRUY4MUY1MDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5MzJGQkMwRUY4MUY1MDA3AA==\",\"timestamp\":\"1768038733\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:22:17+05:30"} [2026-01-10 15:22:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:22:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:22:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5MzJGQkMwRUY4MUY1MDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5MzJGQkMwRUY4MUY1MDA3AA==\",\"timestamp\":\"1768038733\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:22:16+05:30"} [2026-01-10 15:22:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg5MzJGQkMwRUY4MUY1MDA3AA== [2026-01-10 15:22:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:52:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxOTU4RDgwNzNGOEM3ODI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxOTU4RDgwNzNGOEM3ODI0AA==", "timestamp": "1768038738", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:22:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:22:20] [INFO] Sending instructions to 917202000200 [2026-01-10 15:22:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:22:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:22:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f59c7054428f4b45aae26babf6687c6e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:22:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:22:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxOTU4RDgwNzNGOEM3ODI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxOTU4RDgwNzNGOEM3ODI0AA==\",\"timestamp\":\"1768038738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:22:20+05:30"} [2026-01-10 15:22:21] [DEBUG] Ignoring event: delivered [2026-01-10 15:22:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:22:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxOTU4RDgwNzNGOEM3ODI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxOTU4RDgwNzNGOEM3ODI0AA==\",\"timestamp\":\"1768038738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:22:20+05:30"} [2026-01-10 15:22:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUxOTU4RDgwNzNGOEM3ODI0AA== [2026-01-10 15:22:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:52:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RCMTg5RTQ4REQyOUE1QURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RCMTg5RTQ4REQyOUE1QURBAA==", "timestamp": "1768038743", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:22:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:22:25] [INFO] Sending instructions to 917202000200 [2026-01-10 15:22:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:22:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:22:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df7a3c1e262a4954ba406c6d9348e7f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:22:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:22:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RCMTg5RTQ4REQyOUE1QURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RCMTg5RTQ4REQyOUE1QURBAA==\",\"timestamp\":\"1768038743\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:22:25+05:30"} [2026-01-10 15:22:26] [DEBUG] Ignoring event: delivered [2026-01-10 15:22:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:22:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RCMTg5RTQ4REQyOUE1QURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RCMTg5RTQ4REQyOUE1QURBAA==\",\"timestamp\":\"1768038743\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:22:25+05:30"} [2026-01-10 15:22:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RCMTg5RTQ4REQyOUE1QURBAA== [2026-01-10 15:22:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:52:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIyNDg4NUZEOEMxQ0YwREE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIyNDg4NUZEOEMxQ0YwREE3AA==", "timestamp": "1768038748", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:22:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:22:30] [INFO] Sending instructions to 917202000200 [2026-01-10 15:22:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:22:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:22:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30ae6cc1584149a88bd1dba66bcb4115", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:22:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:22:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIyNDg4NUZEOEMxQ0YwREE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIyNDg4NUZEOEMxQ0YwREE3AA==\",\"timestamp\":\"1768038748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:22:32+05:30"} [2026-01-10 15:22:33] [DEBUG] Ignoring event: delivered [2026-01-10 15:22:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:22:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIyNDg4NUZEOEMxQ0YwREE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIyNDg4NUZEOEMxQ0YwREE3AA==\",\"timestamp\":\"1768038748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:22:32+05:30"} [2026-01-10 15:22:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIyNDg4NUZEOEMxQ0YwREE3AA== [2026-01-10 15:23:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:53:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBQThDMEFFOUIxREU2NkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBQThDMEFFOUIxREU2NkI5AA==", "timestamp": "1768038784", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:23:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:23:06] [INFO] Sending instructions to 917202000200 [2026-01-10 15:23:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:23:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:23:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7c745281e2c40f9b727607f4ed43c7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:23:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBQThDMEFFOUIxREU2NkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBQThDMEFFOUIxREU2NkI5AA==\",\"timestamp\":\"1768038784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:06+05:30"} [2026-01-10 15:23:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBQThDMEFFOUIxREU2NkI5AA== [2026-01-10 15:23:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBQThDMEFFOUIxREU2NkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBQThDMEFFOUIxREU2NkI5AA==\",\"timestamp\":\"1768038784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:06+05:30"} [2026-01-10 15:23:07] [DEBUG] Ignoring event: delivered [2026-01-10 15:23:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:53:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2RDA5REVERUVCNDIxRDVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2RDA5REVERUVCNDIxRDVGAA==", "timestamp": "1768038790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:23:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:23:11] [INFO] Sending instructions to 917202000200 [2026-01-10 15:23:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:23:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:23:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a877363fcbd14ceaac02ac681e597bca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2RDA5REVERUVCNDIxRDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2RDA5REVERUVCNDIxRDVGAA==\",\"timestamp\":\"1768038790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:13+05:30"} [2026-01-10 15:23:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2RDA5REVERUVCNDIxRDVGAA== [2026-01-10 15:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2RDA5REVERUVCNDIxRDVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU2RDA5REVERUVCNDIxRDVGAA==\",\"timestamp\":\"1768038790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:13+05:30"} [2026-01-10 15:23:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:23:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:53:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4MjFFNDQ1NzgwN0IyMzRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4MjFFNDQ1NzgwN0IyMzRCAA==", "timestamp": "1768038795", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:23:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:23:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:23:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:23:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:23:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82e3ca1fbe974f17b904364372f4adad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:23:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4MjFFNDQ1NzgwN0IyMzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4MjFFNDQ1NzgwN0IyMzRCAA==\",\"timestamp\":\"1768038795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:17+05:30"} [2026-01-10 15:23:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4MjFFNDQ1NzgwN0IyMzRCAA== [2026-01-10 15:23:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4MjFFNDQ1NzgwN0IyMzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU4MjFFNDQ1NzgwN0IyMzRCAA==\",\"timestamp\":\"1768038795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:17+05:30"} [2026-01-10 15:23:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:23:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:53:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5RkQxRTUwMkM1NDA3NjdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5RkQxRTUwMkM1NDA3NjdDAA==", "timestamp": "1768038831", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:23:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:23:53] [INFO] Sending instructions to 917202000200 [2026-01-10 15:23:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:23:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:23:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72240b6135b0485a9a37fd9a645f9126", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5RkQxRTUwMkM1NDA3NjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5RkQxRTUwMkM1NDA3NjdDAA==\",\"timestamp\":\"1768038831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:53+05:30"} [2026-01-10 15:23:53] [DEBUG] Ignoring event: delivered [2026-01-10 15:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5RkQxRTUwMkM1NDA3NjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5RkQxRTUwMkM1NDA3NjdDAA==\",\"timestamp\":\"1768038831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:53+05:30"} [2026-01-10 15:23:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA5RkQxRTUwMkM1NDA3NjdDAA== [2026-01-10 15:23:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:53:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQzQTM3Nzg3NkQzOEE1RTRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQzQTM3Nzg3NkQzOEE1RTRDAA==", "timestamp": "1768038836", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:23:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:23:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:23:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:23:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:23:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26dcf201bdd148d396c3b63c0d94201b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:23:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQzQTM3Nzg3NkQzOEE1RTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQzQTM3Nzg3NkQzOEE1RTRDAA==\",\"timestamp\":\"1768038836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:58+05:30"} [2026-01-10 15:23:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQzQTM3Nzg3NkQzOEE1RTRDAA== [2026-01-10 15:23:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:23:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQzQTM3Nzg3NkQzOEE1RTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQzQTM3Nzg3NkQzOEE1RTRDAA==\",\"timestamp\":\"1768038836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:23:58+05:30"} [2026-01-10 15:23:58] [DEBUG] Ignoring event: delivered [2026-01-10 15:24:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:54:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFNTExMDZFOTAxMkJFRDgyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFNTExMDZFOTAxMkJFRDgyAA==", "timestamp": "1768038841", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:24:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:24:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:24:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:24:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:24:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4701c0b00b4431baaf5d40c0c9a1cfe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFNTExMDZFOTAxMkJFRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFNTExMDZFOTAxMkJFRDgyAA==\",\"timestamp\":\"1768038841\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:04+05:30"} [2026-01-10 15:24:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFNTExMDZFOTAxMkJFRDgyAA== [2026-01-10 15:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFNTExMDZFOTAxMkJFRDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDNFNTExMDZFOTAxMkJFRDgyAA==\",\"timestamp\":\"1768038841\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:04+05:30"} [2026-01-10 15:24:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:24:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:54:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyOTVEMzg2RUZDQTYxNzMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyOTVEMzg2RUZDQTYxNzMzAA==", "timestamp": "1768038877", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:24:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:24:39] [INFO] Sending instructions to 917202000200 [2026-01-10 15:24:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:24:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:24:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e4e9f6f15b54d2a896f156221b4e217", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:24:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyOTVEMzg2RUZDQTYxNzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyOTVEMzg2RUZDQTYxNzMzAA==\",\"timestamp\":\"1768038877\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:39+05:30"} [2026-01-10 15:24:39] [DEBUG] Ignoring event: delivered [2026-01-10 15:24:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyOTVEMzg2RUZDQTYxNzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyOTVEMzg2RUZDQTYxNzMzAA==\",\"timestamp\":\"1768038877\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:39+05:30"} [2026-01-10 15:24:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkyOTVEMzg2RUZDQTYxNzMzAA== [2026-01-10 15:24:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:54:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1RTQyNDRDNjAzOUNGMzNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1RTQyNDRDNjAzOUNGMzNFAA==", "timestamp": "1768038882", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:24:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:24:44] [INFO] Sending instructions to 917202000200 [2026-01-10 15:24:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:24:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:24:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b972698731d64149ad90890cf27043d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1RTQyNDRDNjAzOUNGMzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1RTQyNDRDNjAzOUNGMzNFAA==\",\"timestamp\":\"1768038882\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:46+05:30"} [2026-01-10 15:24:46] [DEBUG] Ignoring event: delivered [2026-01-10 15:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1RTQyNDRDNjAzOUNGMzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1RTQyNDRDNjAzOUNGMzNFAA==\",\"timestamp\":\"1768038882\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:46+05:30"} [2026-01-10 15:24:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1RTQyNDRDNjAzOUNGMzNFAA== [2026-01-10 15:24:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:54:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2Q0VDNDczQzU1RDI1MDhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2Q0VDNDczQzU1RDI1MDhCAA==", "timestamp": "1768038887", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:24:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:24:49] [INFO] Sending instructions to 917202000200 [2026-01-10 15:24:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:24:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:24:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41827bc8a29648e69d0e78e11f893766", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:24:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2Q0VDNDczQzU1RDI1MDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2Q0VDNDczQzU1RDI1MDhCAA==\",\"timestamp\":\"1768038887\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:49+05:30"} [2026-01-10 15:24:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2Q0VDNDczQzU1RDI1MDhCAA== [2026-01-10 15:24:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2Q0VDNDczQzU1RDI1MDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA2Q0VDNDczQzU1RDI1MDhCAA==\",\"timestamp\":\"1768038887\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:49+05:30"} [2026-01-10 15:24:50] [DEBUG] Ignoring event: delivered [2026-01-10 15:24:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:54:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRUIxODQ0NDQyMzIwRDVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRUIxODQ0NDQyMzIwRDVFAA==", "timestamp": "1768038892", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:24:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:24:54] [INFO] Sending instructions to 917202000200 [2026-01-10 15:24:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:24:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:24:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ce1188590b046cfb3e7981ef2fa4b86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:24:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRUIxODQ0NDQyMzIwRDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRUIxODQ0NDQyMzIwRDVFAA==\",\"timestamp\":\"1768038892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:54+05:30"} [2026-01-10 15:24:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRUIxODQ0NDQyMzIwRDVFAA== [2026-01-10 15:24:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRUIxODQ0NDQyMzIwRDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZBRUIxODQ0NDQyMzIwRDVFAA==\",\"timestamp\":\"1768038892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:54+05:30"} [2026-01-10 15:24:55] [DEBUG] Ignoring event: delivered [2026-01-10 15:24:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:54:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMwMDY0NThCRTJFQjczQkQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMwMDY0NThCRTJFQjczQkQ4AA==", "timestamp": "1768038897", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:24:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:24:59] [INFO] Sending instructions to 917202000200 [2026-01-10 15:24:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:24:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:24:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00a6801e689c476f962246efa0fe526d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMwMDY0NThCRTJFQjczQkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMwMDY0NThCRTJFQjczQkQ4AA==\",\"timestamp\":\"1768038897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:59+05:30"} [2026-01-10 15:25:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMwMDY0NThCRTJFQjczQkQ4AA== [2026-01-10 15:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:24:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMwMDY0NThCRTJFQjczQkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMwMDY0NThCRTJFQjczQkQ4AA==\",\"timestamp\":\"1768038897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:24:59+05:30"} [2026-01-10 15:25:00] [DEBUG] Ignoring event: delivered [2026-01-10 15:25:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:55:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzODQ5RDc4QkU3MkM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzODQ5RDc4QkU3MkM0AA==", "timestamp": "1768038902", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:25:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:25:04] [INFO] Sending instructions to 917202000200 [2026-01-10 15:25:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:25:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:25:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16d9e98b86a64ab1a695a565804f2164", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:25:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:25:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzODQ5RDc4QkU3MkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzODQ5RDc4QkU3MkM0AA==\",\"timestamp\":\"1768038902\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:25:05+05:30"} [2026-01-10 15:25:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzODQ5RDc4QkU3MkM0AA== [2026-01-10 15:25:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:25:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzODQ5RDc4QkU3MkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzODQ5RDc4QkU3MkM0AA==\",\"timestamp\":\"1768038902\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:25:05+05:30"} [2026-01-10 15:25:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:25:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:55:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBM0YxNURDNDY4NkIwNTA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBM0YxNURDNDY4NkIwNTA5AA==", "timestamp": "1768038938", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:25:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:25:40] [INFO] Sending instructions to 917202000200 [2026-01-10 15:25:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:25:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:25:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f46a0575a6548249a4acfbbc01123c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:25:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:25:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBM0YxNURDNDY4NkIwNTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBM0YxNURDNDY4NkIwNTA5AA==\",\"timestamp\":\"1768038938\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:25:40+05:30"} [2026-01-10 15:25:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBM0YxNURDNDY4NkIwNTA5AA== [2026-01-10 15:25:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:25:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBM0YxNURDNDY4NkIwNTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBM0YxNURDNDY4NkIwNTA5AA==\",\"timestamp\":\"1768038938\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:25:40+05:30"} [2026-01-10 15:25:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:25:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:55:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyREQyREYyRDJFNEFEN0NBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyREQyREYyRDJFNEFEN0NBAA==", "timestamp": "1768038943", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:25:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:25:45] [INFO] Sending instructions to 917202000200 [2026-01-10 15:25:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:25:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:25:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9650077cc9194cc1848c38532c420105", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:25:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyREQyREYyRDJFNEFEN0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyREQyREYyRDJFNEFEN0NBAA==\",\"timestamp\":\"1768038943\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:25:46+05:30"} [2026-01-10 15:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:25:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyREQyREYyRDJFNEFEN0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyREQyREYyRDJFNEFEN0NBAA==\",\"timestamp\":\"1768038943\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:25:46+05:30"} [2026-01-10 15:25:46] [DEBUG] Ignoring event: delivered [2026-01-10 15:25:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTYyREQyREYyRDJFNEFEN0NBAA== [2026-01-10 15:26:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:56:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3MjYzMEVCNkE1N0JEMUNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3MjYzMEVCNkE1N0JEMUNGAA==", "timestamp": "1768038979", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:26:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:26:21] [INFO] Sending instructions to 917202000200 [2026-01-10 15:26:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:26:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:26:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dced9a50dc54495aa3274889cd0d216b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:26:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:26:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3MjYzMEVCNkE1N0JEMUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3MjYzMEVCNkE1N0JEMUNGAA==\",\"timestamp\":\"1768038979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:26:21+05:30"} [2026-01-10 15:26:22] [DEBUG] Ignoring event: delivered [2026-01-10 15:26:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:26:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3MjYzMEVCNkE1N0JEMUNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3MjYzMEVCNkE1N0JEMUNGAA==\",\"timestamp\":\"1768038979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:26:21+05:30"} [2026-01-10 15:26:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ3MjYzMEVCNkE1N0JEMUNGAA== [2026-01-10 15:26:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:56:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QkQwQkI4ODFBRDcxODhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QkQwQkI4ODFBRDcxODhFAA==", "timestamp": "1768038985", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:26:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:26:26] [INFO] Sending instructions to 917202000200 [2026-01-10 15:26:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:26:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:26:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c15de9e29a6a4b74a7dbf4552fdb64ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:26:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:26:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QkQwQkI4ODFBRDcxODhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QkQwQkI4ODFBRDcxODhFAA==\",\"timestamp\":\"1768038985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:26:26+05:30"} [2026-01-10 15:26:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QkQwQkI4ODFBRDcxODhFAA== [2026-01-10 15:26:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:26:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QkQwQkI4ODFBRDcxODhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM1QkQwQkI4ODFBRDcxODhFAA==\",\"timestamp\":\"1768038985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:26:27+05:30"} [2026-01-10 15:26:28] [DEBUG] Ignoring event: delivered [2026-01-10 15:26:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:56:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxNDhGNkUxODI2MTYxRjc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxNDhGNkUxODI2MTYxRjc0AA==", "timestamp": "1768038990", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:26:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:26:32] [INFO] Sending instructions to 917202000200 [2026-01-10 15:26:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:26:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:26:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a32080ac44f64a4ca9e07bacf3e70fab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:26:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:26:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxNDhGNkUxODI2MTYxRjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxNDhGNkUxODI2MTYxRjc0AA==\",\"timestamp\":\"1768038990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:26:32+05:30"} [2026-01-10 15:26:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxNDhGNkUxODI2MTYxRjc0AA== [2026-01-10 15:26:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:26:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxNDhGNkUxODI2MTYxRjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTUxNDhGNkUxODI2MTYxRjc0AA==\",\"timestamp\":\"1768038990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:26:32+05:30"} [2026-01-10 15:26:33] [DEBUG] Ignoring event: delivered [2026-01-10 15:26:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:56:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2NjBEQjgzODI5N0JFOTVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2NjBEQjgzODI5N0JFOTVGAA==", "timestamp": "1768038995", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:26:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:26:37] [INFO] Sending instructions to 917202000200 [2026-01-10 15:26:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:26:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:26:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82b9d88a2e254a88abf871c38e5682c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:26:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:26:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2NjBEQjgzODI5N0JFOTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2NjBEQjgzODI5N0JFOTVGAA==\",\"timestamp\":\"1768038995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:26:37+05:30"} [2026-01-10 15:26:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2NjBEQjgzODI5N0JFOTVGAA== [2026-01-10 15:26:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:26:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2NjBEQjgzODI5N0JFOTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2NjBEQjgzODI5N0JFOTVGAA==\",\"timestamp\":\"1768038995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:26:37+05:30"} [2026-01-10 15:26:38] [DEBUG] Ignoring event: delivered [2026-01-10 15:27:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:57:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNTRFMDNBNEUyMDYwQTg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNTRFMDNBNEUyMDYwQTg1AA==", "timestamp": "1768039031", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:27:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:27:13] [INFO] Sending instructions to 917202000200 [2026-01-10 15:27:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:27:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:27:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "897cff02db2a44658db454530fe8c0c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:27:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNTRFMDNBNEUyMDYwQTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNTRFMDNBNEUyMDYwQTg1AA==\",\"timestamp\":\"1768039031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:14+05:30"} [2026-01-10 15:27:15] [DEBUG] Ignoring event: delivered [2026-01-10 15:27:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNTRFMDNBNEUyMDYwQTg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNTRFMDNBNEUyMDYwQTg1AA==\",\"timestamp\":\"1768039031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:14+05:30"} [2026-01-10 15:27:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FDNTRFMDNBNEUyMDYwQTg1AA== [2026-01-10 15:27:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:57:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzMkMyRUVFN0FCRTQ1NkU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzMkMyRUVFN0FCRTQ1NkU1AA==", "timestamp": "1768039037", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:27:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:27:19] [INFO] Sending instructions to 917202000200 [2026-01-10 15:27:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:27:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:27:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67a50aeabdb84868b331a8b25d5929a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzMkMyRUVFN0FCRTQ1NkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzMkMyRUVFN0FCRTQ1NkU1AA==\",\"timestamp\":\"1768039037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:19+05:30"} [2026-01-10 15:27:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzMkMyRUVFN0FCRTQ1NkU1AA== [2026-01-10 15:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzMkMyRUVFN0FCRTQ1NkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzMkMyRUVFN0FCRTQ1NkU1AA==\",\"timestamp\":\"1768039037\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:19+05:30"} [2026-01-10 15:27:20] [DEBUG] Ignoring event: delivered [2026-01-10 15:27:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:57:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMUY0NDlENTdBQjNENDVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMUY0NDlENTdBQjNENDVDAA==", "timestamp": "1768039042", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:27:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:27:24] [INFO] Sending instructions to 917202000200 [2026-01-10 15:27:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:27:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:27:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cada60f7eb744e2cb3a69c24cb088a71", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:27:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMUY0NDlENTdBQjNENDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMUY0NDlENTdBQjNENDVDAA==\",\"timestamp\":\"1768039042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:24+05:30"} [2026-01-10 15:27:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMUY0NDlENTdBQjNENDVDAA== [2026-01-10 15:27:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMUY0NDlENTdBQjNENDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZGMUY0NDlENTdBQjNENDVDAA==\",\"timestamp\":\"1768039042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:24+05:30"} [2026-01-10 15:27:25] [DEBUG] Ignoring event: delivered [2026-01-10 15:27:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:57:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZDQjQ5MjNFNDNBMTRERDA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZDQjQ5MjNFNDNBMTRERDA2AA==", "timestamp": "1768039047", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:27:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:27:29] [INFO] Sending instructions to 917202000200 [2026-01-10 15:27:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:27:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:27:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2637e01eb7bf4b0396ae81c6f11660b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZDQjQ5MjNFNDNBMTRERDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZDQjQ5MjNFNDNBMTRERDA2AA==\",\"timestamp\":\"1768039047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:29+05:30"} [2026-01-10 15:27:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZDQjQ5MjNFNDNBMTRERDA2AA== [2026-01-10 15:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZDQjQ5MjNFNDNBMTRERDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZDQjQ5MjNFNDNBMTRERDA2AA==\",\"timestamp\":\"1768039047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:29+05:30"} [2026-01-10 15:27:30] [DEBUG] Ignoring event: delivered [2026-01-10 15:27:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:57:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMDUxQ0NFQkRCMTlGMUIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMDUxQ0NFQkRCMTlGMUIyAA==", "timestamp": "1768039052", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:27:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:27:34] [INFO] Sending instructions to 917202000200 [2026-01-10 15:27:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:27:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:27:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75bb19097c80432d9902993b610a2c5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:27:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMDUxQ0NFQkRCMTlGMUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMDUxQ0NFQkRCMTlGMUIyAA==\",\"timestamp\":\"1768039052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:35+05:30"} [2026-01-10 15:27:36] [DEBUG] Ignoring event: delivered [2026-01-10 15:27:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:27:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMDUxQ0NFQkRCMTlGMUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMDUxQ0NFQkRCMTlGMUIyAA==\",\"timestamp\":\"1768039052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:27:35+05:30"} [2026-01-10 15:27:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMDUxQ0NFQkRCMTlGMUIyAA== [2026-01-10 15:28:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:58:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBM0JFQzQxMTE3RTYyOTE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBM0JFQzQxMTE3RTYyOTE3AA==", "timestamp": "1768039088", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:28:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:28:10] [INFO] Sending instructions to 917202000200 [2026-01-10 15:28:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:28:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:28:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee45865e663e4cb1ad7ae9d4b9ac633c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:28:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBM0JFQzQxMTE3RTYyOTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBM0JFQzQxMTE3RTYyOTE3AA==\",\"timestamp\":\"1768039088\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:28:10+05:30"} [2026-01-10 15:28:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBM0JFQzQxMTE3RTYyOTE3AA== [2026-01-10 15:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:28:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBM0JFQzQxMTE3RTYyOTE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBM0JFQzQxMTE3RTYyOTE3AA==\",\"timestamp\":\"1768039088\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:28:10+05:30"} [2026-01-10 15:28:11] [DEBUG] Ignoring event: delivered [2026-01-10 15:28:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:58:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDczQUU0NEE3NDIxNzVEOTZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDczQUU0NEE3NDIxNzVEOTZCAA==", "timestamp": "1768039094", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:28:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:28:15] [INFO] Sending instructions to 917202000200 [2026-01-10 15:28:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:28:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:28:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae847c4d13094dbfa50eb52d2e325ced", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDczQUU0NEE3NDIxNzVEOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDczQUU0NEE3NDIxNzVEOTZCAA==\",\"timestamp\":\"1768039094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:28:15+05:30"} [2026-01-10 15:28:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDczQUU0NEE3NDIxNzVEOTZCAA== [2026-01-10 15:28:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:28:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDczQUU0NEE3NDIxNzVEOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDczQUU0NEE3NDIxNzVEOTZCAA==\",\"timestamp\":\"1768039094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:28:17+05:30"} [2026-01-10 15:28:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:28:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:58:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBMDYxMUYwNTAyQjcwNThDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBMDYxMUYwNTAyQjcwNThDAA==", "timestamp": "1768039099", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:28:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:28:20] [INFO] Sending instructions to 917202000200 [2026-01-10 15:28:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:28:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:28:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3739984d77324b41b955adc2dfe34790", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:28:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBMDYxMUYwNTAyQjcwNThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBMDYxMUYwNTAyQjcwNThDAA==\",\"timestamp\":\"1768039099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:28:21+05:30"} [2026-01-10 15:28:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:28:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBMDYxMUYwNTAyQjcwNThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBMDYxMUYwNTAyQjcwNThDAA==\",\"timestamp\":\"1768039099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:28:21+05:30"} [2026-01-10 15:28:22] [DEBUG] Ignoring event: delivered [2026-01-10 15:28:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRBMDYxMUYwNTAyQjcwNThDAA== [2026-01-10 15:28:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:58:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxMTcwRDZBNzU1NEJDRUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxMTcwRDZBNzU1NEJDRUNEAA==", "timestamp": "1768039135", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:28:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:28:57] [INFO] Sending instructions to 917202000200 [2026-01-10 15:28:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:28:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:28:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be6ce41ce7ba4abeb728d80b35cf4e38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:28:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxMTcwRDZBNzU1NEJDRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxMTcwRDZBNzU1NEJDRUNEAA==\",\"timestamp\":\"1768039135\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:28:57+05:30"} [2026-01-10 15:28:58] [DEBUG] Ignoring event: delivered [2026-01-10 15:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:28:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxMTcwRDZBNzU1NEJDRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxMTcwRDZBNzU1NEJDRUNEAA==\",\"timestamp\":\"1768039135\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:28:57+05:30"} [2026-01-10 15:28:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxMTcwRDZBNzU1NEJDRUNEAA== [2026-01-10 15:29:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:59:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5Mjc0OEZBMkQzOTlENzE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5Mjc0OEZBMkQzOTlENzE5AA==", "timestamp": "1768039140", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:29:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:29:02] [INFO] Sending instructions to 917202000200 [2026-01-10 15:29:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:29:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:29:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d7e467cb5004967979065fb1096cdfa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5Mjc0OEZBMkQzOTlENzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5Mjc0OEZBMkQzOTlENzE5AA==\",\"timestamp\":\"1768039140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:02+05:30"} [2026-01-10 15:29:02] [DEBUG] Ignoring event: delivered [2026-01-10 15:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5Mjc0OEZBMkQzOTlENzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5Mjc0OEZBMkQzOTlENzE5AA==\",\"timestamp\":\"1768039140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:02+05:30"} [2026-01-10 15:29:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5Mjc0OEZBMkQzOTlENzE5AA== [2026-01-10 15:29:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:59:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxNDRDQUYzMjFDOTU0MkU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxNDRDQUYzMjFDOTU0MkU4AA==", "timestamp": "1768039145", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:29:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:29:07] [INFO] Sending instructions to 917202000200 [2026-01-10 15:29:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:29:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:29:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "354f305e83eb4865b911df911f62d334", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:29:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxNDRDQUYzMjFDOTU0MkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxNDRDQUYzMjFDOTU0MkU4AA==\",\"timestamp\":\"1768039145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:07+05:30"} [2026-01-10 15:29:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxNDRDQUYzMjFDOTU0MkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxNDRDQUYzMjFDOTU0MkU4AA==\",\"timestamp\":\"1768039145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:07+05:30"} [2026-01-10 15:29:08] [DEBUG] Ignoring event: delivered [2026-01-10 15:29:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxNDRDQUYzMjFDOTU0MkU4AA== [2026-01-10 15:29:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:59:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCNkU3OUMxOTJERThGM0IwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCNkU3OUMxOTJERThGM0IwAA==", "timestamp": "1768039150", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:29:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:29:11] [INFO] Sending instructions to 917202000200 [2026-01-10 15:29:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:29:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:29:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1125b3ebff554774b9d569fc07035487", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:29:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCNkU3OUMxOTJERThGM0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCNkU3OUMxOTJERThGM0IwAA==\",\"timestamp\":\"1768039150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:12+05:30"} [2026-01-10 15:29:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCNkU3OUMxOTJERThGM0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCNkU3OUMxOTJERThGM0IwAA==\",\"timestamp\":\"1768039150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:12+05:30"} [2026-01-10 15:29:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:29:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRCNkU3OUMxOTJERThGM0IwAA== [2026-01-10 15:29:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:59:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyMUJBMjg0MTVDMjQxNTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyMUJBMjg0MTVDMjQxNTYzAA==", "timestamp": "1768039155", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:29:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:29:17] [INFO] Sending instructions to 917202000200 [2026-01-10 15:29:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:29:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:29:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c310822cf044839bbb851a10fb76590", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:29:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyMUJBMjg0MTVDMjQxNTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyMUJBMjg0MTVDMjQxNTYzAA==\",\"timestamp\":\"1768039155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:18+05:30"} [2026-01-10 15:29:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyMUJBMjg0MTVDMjQxNTYzAA== [2026-01-10 15:29:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyMUJBMjg0MTVDMjQxNTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyMUJBMjg0MTVDMjQxNTYzAA==\",\"timestamp\":\"1768039155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:18+05:30"} [2026-01-10 15:29:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:29:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:59:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREMUU1NDM3NTRGQ0I3M0FEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREMUU1NDM3NTRGQ0I3M0FEAA==", "timestamp": "1768039190", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:29:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:29:52] [INFO] Sending instructions to 917202000200 [2026-01-10 15:29:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:29:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:29:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33a77982e1944ffaac34293808d29edf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREMUU1NDM3NTRGQ0I3M0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREMUU1NDM3NTRGQ0I3M0FEAA==\",\"timestamp\":\"1768039190\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:55+05:30"} [2026-01-10 15:29:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREMUU1NDM3NTRGQ0I3M0FEAA== [2026-01-10 15:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREMUU1NDM3NTRGQ0I3M0FEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkREMUU1NDM3NTRGQ0I3M0FEAA==\",\"timestamp\":\"1768039190\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:55+05:30"} [2026-01-10 15:29:55] [DEBUG] Ignoring event: delivered [2026-01-10 15:29:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 09:59:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTM5NDYwRThGMEVEN0E5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTM5NDYwRThGMEVEN0E5AA==", "timestamp": "1768039196", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:29:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:29:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:29:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:29:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:29:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0e7de74023841b189a6929b378eb00f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTM5NDYwRThGMEVEN0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTM5NDYwRThGMEVEN0E5AA==\",\"timestamp\":\"1768039196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:58+05:30"} [2026-01-10 15:30:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTM5NDYwRThGMEVEN0E5AA== [2026-01-10 15:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:29:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTM5NDYwRThGMEVEN0E5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0OTM5NDYwRThGMEVEN0E5AA==\",\"timestamp\":\"1768039196\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:29:59+05:30"} [2026-01-10 15:30:00] [DEBUG] Ignoring event: delivered [2026-01-10 15:30:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:00:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4MjI1RTYyQTA3MjNGNDA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4MjI1RTYyQTA3MjNGNDA3AA==", "timestamp": "1768039201", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:30:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:30:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:30:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:30:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:30:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7dc6008b1f34a3fb8c2cb629675a670", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:30:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4MjI1RTYyQTA3MjNGNDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4MjI1RTYyQTA3MjNGNDA3AA==\",\"timestamp\":\"1768039201\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:04+05:30"} [2026-01-10 15:30:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4MjI1RTYyQTA3MjNGNDA3AA== [2026-01-10 15:30:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4MjI1RTYyQTA3MjNGNDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc4MjI1RTYyQTA3MjNGNDA3AA==\",\"timestamp\":\"1768039201\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:04+05:30"} [2026-01-10 15:30:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:30:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:00:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDMDMyNUJGRjQzRTFERTNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDMDMyNUJGRjQzRTFERTNGAA==", "timestamp": "1768039237", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:30:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:30:39] [INFO] Sending instructions to 917202000200 [2026-01-10 15:30:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:30:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:30:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b4b5553df0a4b348d712293d6e4374a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:30:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDMDMyNUJGRjQzRTFERTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDMDMyNUJGRjQzRTFERTNGAA==\",\"timestamp\":\"1768039237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:40+05:30"} [2026-01-10 15:30:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDMDMyNUJGRjQzRTFERTNGAA== [2026-01-10 15:30:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDMDMyNUJGRjQzRTFERTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDMDMyNUJGRjQzRTFERTNGAA==\",\"timestamp\":\"1768039237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:40+05:30"} [2026-01-10 15:30:40] [DEBUG] Ignoring event: delivered [2026-01-10 15:30:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:00:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzQzFBRTU3REFFMTkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzQzFBRTU3REFFMTkxAA==", "timestamp": "1768039243", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:30:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:30:45] [INFO] Sending instructions to 917202000200 [2026-01-10 15:30:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:30:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:30:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "049a52f7e43f46329fcbaeef673cf873", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzQzFBRTU3REFFMTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzQzFBRTU3REFFMTkxAA==\",\"timestamp\":\"1768039243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:45+05:30"} [2026-01-10 15:30:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzQzFBRTU3REFFMTkxAA== [2026-01-10 15:30:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzQzFBRTU3REFFMTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzOUIzQzFBRTU3REFFMTkxAA==\",\"timestamp\":\"1768039243\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:45+05:30"} [2026-01-10 15:30:46] [DEBUG] Ignoring event: delivered [2026-01-10 15:30:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:00:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk0OUYxNDIzMjdBQjEzOTlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk0OUYxNDIzMjdBQjEzOTlFAA==", "timestamp": "1768039248", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:30:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:30:50] [INFO] Sending instructions to 917202000200 [2026-01-10 15:30:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:30:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:30:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f96bfe3091af465fa2749492093fdac8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:30:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk0OUYxNDIzMjdBQjEzOTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk0OUYxNDIzMjdBQjEzOTlFAA==\",\"timestamp\":\"1768039248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:52+05:30"} [2026-01-10 15:30:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk0OUYxNDIzMjdBQjEzOTlFAA== [2026-01-10 15:30:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk0OUYxNDIzMjdBQjEzOTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk0OUYxNDIzMjdBQjEzOTlFAA==\",\"timestamp\":\"1768039248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:52+05:30"} [2026-01-10 15:30:52] [DEBUG] Ignoring event: delivered [2026-01-10 15:30:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:00:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyNTI4RkY5QTRCNDc4OThGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyNTI4RkY5QTRCNDc4OThGAA==", "timestamp": "1768039253", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:30:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:30:55] [INFO] Sending instructions to 917202000200 [2026-01-10 15:30:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:30:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:30:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9aca7a6efaaa44969b0d63687a2c984a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyNTI4RkY5QTRCNDc4OThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyNTI4RkY5QTRCNDc4OThGAA==\",\"timestamp\":\"1768039253\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:55+05:30"} [2026-01-10 15:30:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyNTI4RkY5QTRCNDc4OThGAA== [2026-01-10 15:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:30:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyNTI4RkY5QTRCNDc4OThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyNTI4RkY5QTRCNDc4OThGAA==\",\"timestamp\":\"1768039253\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:30:55+05:30"} [2026-01-10 15:30:55] [DEBUG] Ignoring event: delivered [2026-01-10 15:31:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:01:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQzdBMDQwMUIyOEY0RjJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQzdBMDQwMUIyOEY0RjJDAA==", "timestamp": "1768039289", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:31:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:31:30] [INFO] Sending instructions to 917202000200 [2026-01-10 15:31:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:31:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:31:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a997ac7cb3b54417b6c94dc6cc23d8cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:31:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:31:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQzdBMDQwMUIyOEY0RjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQzdBMDQwMUIyOEY0RjJDAA==\",\"timestamp\":\"1768039289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:31:31+05:30"} [2026-01-10 15:31:31] [DEBUG] Ignoring event: delivered [2026-01-10 15:31:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:31:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQzdBMDQwMUIyOEY0RjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQzdBMDQwMUIyOEY0RjJDAA==\",\"timestamp\":\"1768039289\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:31:31+05:30"} [2026-01-10 15:31:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQzdBMDQwMUIyOEY0RjJDAA== [2026-01-10 15:31:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:01:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzN0JDQTlFNjlBRjZCRjlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzN0JDQTlFNjlBRjZCRjlGAA==", "timestamp": "1768039294", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:31:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:31:36] [INFO] Sending instructions to 917202000200 [2026-01-10 15:31:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:31:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:31:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7790f32469db4f20b58e2f47e41d0944", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:31:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:31:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzN0JDQTlFNjlBRjZCRjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzN0JDQTlFNjlBRjZCRjlGAA==\",\"timestamp\":\"1768039294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:31:36+05:30"} [2026-01-10 15:31:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzN0JDQTlFNjlBRjZCRjlGAA== [2026-01-10 15:31:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:31:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzN0JDQTlFNjlBRjZCRjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzN0JDQTlFNjlBRjZCRjlGAA==\",\"timestamp\":\"1768039294\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:31:36+05:30"} [2026-01-10 15:31:36] [DEBUG] Ignoring event: delivered [2026-01-10 15:31:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:01:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk4QTZDRTUyMjE5Qzk2RDQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk4QTZDRTUyMjE5Qzk2RDQzAA==", "timestamp": "1768039299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:31:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:31:40] [INFO] Sending instructions to 917202000200 [2026-01-10 15:31:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:31:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:31:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "795c385c87fd4fef9ee8ad98c12daeb5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:31:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk4QTZDRTUyMjE5Qzk2RDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk4QTZDRTUyMjE5Qzk2RDQzAA==\",\"timestamp\":\"1768039299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:31:43+05:30"} [2026-01-10 15:31:43] [DEBUG] Ignoring event: delivered [2026-01-10 15:31:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:31:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk4QTZDRTUyMjE5Qzk2RDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk4QTZDRTUyMjE5Qzk2RDQzAA==\",\"timestamp\":\"1768039299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:31:43+05:30"} [2026-01-10 15:31:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk4QTZDRTUyMjE5Qzk2RDQzAA== [2026-01-10 15:32:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:02:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRENFNkU2N0MyMzUwNUIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRENFNkU2N0MyMzUwNUIyAA==", "timestamp": "1768039334", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:32:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:32:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:32:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:32:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:32:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "390540a9b85d48948ab454ef8bd7ba95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:32:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:32:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRENFNkU2N0MyMzUwNUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRENFNkU2N0MyMzUwNUIyAA==\",\"timestamp\":\"1768039334\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:32:17+05:30"} [2026-01-10 15:32:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRENFNkU2N0MyMzUwNUIyAA== [2026-01-10 15:32:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:32:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRENFNkU2N0MyMzUwNUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRENFNkU2N0MyMzUwNUIyAA==\",\"timestamp\":\"1768039334\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:32:17+05:30"} [2026-01-10 15:32:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:32:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:02:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5OEMzM0E5MjI1MDk4NUE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5OEMzM0E5MjI1MDk4NUE3AA==", "timestamp": "1768039340", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:32:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:32:21] [INFO] Sending instructions to 917202000200 [2026-01-10 15:32:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:32:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:32:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b6505a136594eca87d824c90f0fc290", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:32:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5OEMzM0E5MjI1MDk4NUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5OEMzM0E5MjI1MDk4NUE3AA==\",\"timestamp\":\"1768039340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:32:22+05:30"} [2026-01-10 15:32:23] [DEBUG] Ignoring event: delivered [2026-01-10 15:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:32:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5OEMzM0E5MjI1MDk4NUE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5OEMzM0E5MjI1MDk4NUE3AA==\",\"timestamp\":\"1768039340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:32:22+05:30"} [2026-01-10 15:32:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5OEMzM0E5MjI1MDk4NUE3AA== [2026-01-10 15:32:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:02:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwQjYxNzQzQzY1QzgxOUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwQjYxNzQzQzY1QzgxOUE5AA==", "timestamp": "1768039345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:32:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:32:27] [INFO] Sending instructions to 917202000200 [2026-01-10 15:32:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:32:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:32:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad038c1ceee84610952356cd49f28c4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:32:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwQjYxNzQzQzY1QzgxOUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwQjYxNzQzQzY1QzgxOUE5AA==\",\"timestamp\":\"1768039345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:32:27+05:30"} [2026-01-10 15:32:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwQjYxNzQzQzY1QzgxOUE5AA== [2026-01-10 15:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:32:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwQjYxNzQzQzY1QzgxOUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwQjYxNzQzQzY1QzgxOUE5AA==\",\"timestamp\":\"1768039345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:32:27+05:30"} [2026-01-10 15:32:28] [DEBUG] Ignoring event: delivered [2026-01-10 15:33:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:03:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2OEU5REMzOUU2Mzc5NkZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2OEU5REMzOUU2Mzc5NkZFAA==", "timestamp": "1768039381", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:33:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:33:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:33:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:33:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:33:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5a2259eccbc49e6bac964af0019a2b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2OEU5REMzOUU2Mzc5NkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2OEU5REMzOUU2Mzc5NkZFAA==\",\"timestamp\":\"1768039381\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:04+05:30"} [2026-01-10 15:33:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2OEU5REMzOUU2Mzc5NkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2OEU5REMzOUU2Mzc5NkZFAA==\",\"timestamp\":\"1768039381\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:04+05:30"} [2026-01-10 15:33:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2OEU5REMzOUU2Mzc5NkZFAA== [2026-01-10 15:33:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:03:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3ODg4OEIwNEYzOUQ4M0QwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3ODg4OEIwNEYzOUQ4M0QwAA==", "timestamp": "1768039387", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:33:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:33:08] [INFO] Sending instructions to 917202000200 [2026-01-10 15:33:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:33:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:33:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89a4cc525462419ca4f35cf6d59deb6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:33:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3ODg4OEIwNEYzOUQ4M0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3ODg4OEIwNEYzOUQ4M0QwAA==\",\"timestamp\":\"1768039387\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:08+05:30"} [2026-01-10 15:33:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3ODg4OEIwNEYzOUQ4M0QwAA== [2026-01-10 15:33:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3ODg4OEIwNEYzOUQ4M0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3ODg4OEIwNEYzOUQ4M0QwAA==\",\"timestamp\":\"1768039387\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:08+05:30"} [2026-01-10 15:33:09] [DEBUG] Ignoring event: delivered [2026-01-10 15:33:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:03:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3RUUzMjhCMDcxNkI1QkI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3RUUzMjhCMDcxNkI1QkI3AA==", "timestamp": "1768039392", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:33:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:33:14] [INFO] Sending instructions to 917202000200 [2026-01-10 15:33:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:33:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:33:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8282c6bfa6e3472da461660145cb6696", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3RUUzMjhCMDcxNkI1QkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3RUUzMjhCMDcxNkI1QkI3AA==\",\"timestamp\":\"1768039392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:16+05:30"} [2026-01-10 15:33:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3RUUzMjhCMDcxNkI1QkI3AA== [2026-01-10 15:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3RUUzMjhCMDcxNkI1QkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE3RUUzMjhCMDcxNkI1QkI3AA==\",\"timestamp\":\"1768039392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:16+05:30"} [2026-01-10 15:33:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:33:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:03:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMzQ3RDM3NDAzOUU2QjdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMzQ3RDM3NDAzOUU2QjdDAA==", "timestamp": "1768039398", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:33:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:33:19] [INFO] Sending instructions to 917202000200 [2026-01-10 15:33:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:33:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:33:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e36b9b6ce24427aa41b768d215f9e6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMzQ3RDM3NDAzOUU2QjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMzQ3RDM3NDAzOUU2QjdDAA==\",\"timestamp\":\"1768039398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:19+05:30"} [2026-01-10 15:33:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMzQ3RDM3NDAzOUU2QjdDAA== [2026-01-10 15:33:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMzQ3RDM3NDAzOUU2QjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwMzQ3RDM3NDAzOUU2QjdDAA==\",\"timestamp\":\"1768039398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:19+05:30"} [2026-01-10 15:33:20] [DEBUG] Ignoring event: delivered [2026-01-10 15:33:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:03:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCOTRBNjM1NzMwQjY2MjA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCOTRBNjM1NzMwQjY2MjA0AA==", "timestamp": "1768039434", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:33:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:33:56] [INFO] Sending instructions to 917202000200 [2026-01-10 15:33:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:33:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:33:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d27969deaa98486f990d4e7d02473569", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:33:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCOTRBNjM1NzMwQjY2MjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCOTRBNjM1NzMwQjY2MjA0AA==\",\"timestamp\":\"1768039434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:56+05:30"} [2026-01-10 15:33:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCOTRBNjM1NzMwQjY2MjA0AA== [2026-01-10 15:33:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCOTRBNjM1NzMwQjY2MjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZCOTRBNjM1NzMwQjY2MjA0AA==\",\"timestamp\":\"1768039434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:33:56+05:30"} [2026-01-10 15:33:57] [DEBUG] Ignoring event: delivered [2026-01-10 15:34:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:04:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNTRGMUE2RUJCODk3NTI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNTRGMUE2RUJCODk3NTI3AA==", "timestamp": "1768039439", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:34:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:34:01] [INFO] Sending instructions to 917202000200 [2026-01-10 15:34:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:34:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:34:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4be825304d049c7b5e3721c13c7fcdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNTRGMUE2RUJCODk3NTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNTRGMUE2RUJCODk3NTI3AA==\",\"timestamp\":\"1768039439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:03+05:30"} [2026-01-10 15:34:03] [DEBUG] Ignoring event: delivered [2026-01-10 15:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNTRGMUE2RUJCODk3NTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNTRGMUE2RUJCODk3NTI3AA==\",\"timestamp\":\"1768039439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:03+05:30"} [2026-01-10 15:34:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNTRGMUE2RUJCODk3NTI3AA== [2026-01-10 15:34:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:04:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4MDc2NzY1NDBERDQwQUI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4MDc2NzY1NDBERDQwQUI1AA==", "timestamp": "1768039444", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:34:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:34:06] [INFO] Sending instructions to 917202000200 [2026-01-10 15:34:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:34:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:34:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8845530cd97a4ccda4fa781600edc52a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:34:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4MDc2NzY1NDBERDQwQUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4MDc2NzY1NDBERDQwQUI1AA==\",\"timestamp\":\"1768039444\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:07+05:30"} [2026-01-10 15:34:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4MDc2NzY1NDBERDQwQUI1AA== [2026-01-10 15:34:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4MDc2NzY1NDBERDQwQUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM4MDc2NzY1NDBERDQwQUI1AA==\",\"timestamp\":\"1768039444\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:07+05:30"} [2026-01-10 15:34:08] [DEBUG] Ignoring event: delivered [2026-01-10 15:34:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:04:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MjVBQjQ2OTkwQTczNzk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MjVBQjQ2OTkwQTczNzk5AA==", "timestamp": "1768039449", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:34:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:34:11] [INFO] Sending instructions to 917202000200 [2026-01-10 15:34:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:34:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:34:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3a91411e55348a6a2aeab4242d524f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:34:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MjVBQjQ2OTkwQTczNzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MjVBQjQ2OTkwQTczNzk5AA==\",\"timestamp\":\"1768039449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:12+05:30"} [2026-01-10 15:34:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MjVBQjQ2OTkwQTczNzk5AA== [2026-01-10 15:34:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MjVBQjQ2OTkwQTczNzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4MjVBQjQ2OTkwQTczNzk5AA==\",\"timestamp\":\"1768039449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:12+05:30"} [2026-01-10 15:34:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:34:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:04:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0NTNEMDAyRTFCODFCMTY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0NTNEMDAyRTFCODFCMTY4AA==", "timestamp": "1768039455", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:34:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:34:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:34:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:34:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:34:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46c424b8a38c40cd9433ffef1e0c4056", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:34:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0NTNEMDAyRTFCODFCMTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0NTNEMDAyRTFCODFCMTY4AA==\",\"timestamp\":\"1768039455\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:17+05:30"} [2026-01-10 15:34:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0NTNEMDAyRTFCODFCMTY4AA== [2026-01-10 15:34:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0NTNEMDAyRTFCODFCMTY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU0NTNEMDAyRTFCODFCMTY4AA==\",\"timestamp\":\"1768039455\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:17+05:30"} [2026-01-10 15:34:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:34:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:04:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzNzMzMDRFQzZDMjY1NjgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzNzMzMDRFQzZDMjY1NjgwAA==", "timestamp": "1768039490", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:34:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:34:52] [INFO] Sending instructions to 917202000200 [2026-01-10 15:34:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:34:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:34:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5fffbdbdd074d93bf0e87b020d46565", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzNzMzMDRFQzZDMjY1NjgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzNzMzMDRFQzZDMjY1NjgwAA==\",\"timestamp\":\"1768039490\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:52+05:30"} [2026-01-10 15:34:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzNzMzMDRFQzZDMjY1NjgwAA== [2026-01-10 15:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzNzMzMDRFQzZDMjY1NjgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAzNzMzMDRFQzZDMjY1NjgwAA==\",\"timestamp\":\"1768039490\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:52+05:30"} [2026-01-10 15:34:53] [DEBUG] Ignoring event: delivered [2026-01-10 15:34:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0NDM1NEVGQkM3NTA5NUEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0NDM1NEVGQkM3NTA5NUEzAA==", "timestamp": "1768039495", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:34:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:34:57] [INFO] Sending instructions to 917202000200 [2026-01-10 15:34:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:34:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:34:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c560a8fab9f4ed39e64825e7ee0a95e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0NDM1NEVGQkM3NTA5NUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0NDM1NEVGQkM3NTA5NUEzAA==\",\"timestamp\":\"1768039495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:57+05:30"} [2026-01-10 15:34:57] [DEBUG] Ignoring event: delivered [2026-01-10 15:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0NDM1NEVGQkM3NTA5NUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0NDM1NEVGQkM3NTA5NUEzAA==\",\"timestamp\":\"1768039495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:34:57+05:30"} [2026-01-10 15:34:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M0NDM1NEVGQkM3NTA5NUEzAA== [2026-01-10 15:35:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:05:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDNkE1RTJBNkY3OUVFQTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDNkE1RTJBNkY3OUVFQTFCAA==", "timestamp": "1768039500", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:35:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:35:02] [INFO] Sending instructions to 917202000200 [2026-01-10 15:35:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:35:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:35:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "446ad6cebeb04a6e9de1baa5b8099a46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDNkE1RTJBNkY3OUVFQTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDNkE1RTJBNkY3OUVFQTFCAA==\",\"timestamp\":\"1768039500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:02+05:30"} [2026-01-10 15:35:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDNkE1RTJBNkY3OUVFQTFCAA== [2026-01-10 15:35:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDNkE1RTJBNkY3OUVFQTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDNkE1RTJBNkY3OUVFQTFCAA==\",\"timestamp\":\"1768039500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:02+05:30"} [2026-01-10 15:35:03] [DEBUG] Ignoring event: delivered [2026-01-10 15:35:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:05:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFOUQxQTJBMkU3OEI2REY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFOUQxQTJBMkU3OEI2REY2AA==", "timestamp": "1768039536", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:35:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:35:38] [INFO] Sending instructions to 917202000200 [2026-01-10 15:35:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:35:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:35:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4c71da27ee548799e60e0627b22baa0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:35:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFOUQxQTJBMkU3OEI2REY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFOUQxQTJBMkU3OEI2REY2AA==\",\"timestamp\":\"1768039536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:38+05:30"} [2026-01-10 15:35:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFOUQxQTJBMkU3OEI2REY2AA== [2026-01-10 15:35:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFOUQxQTJBMkU3OEI2REY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFFOUQxQTJBMkU3OEI2REY2AA==\",\"timestamp\":\"1768039536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:38+05:30"} [2026-01-10 15:35:39] [DEBUG] Ignoring event: delivered [2026-01-10 15:35:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:05:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg5Mzk2RjdBREU2Mjk4NjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg5Mzk2RjdBREU2Mjk4NjMyAA==", "timestamp": "1768039542", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:35:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:35:44] [INFO] Sending instructions to 917202000200 [2026-01-10 15:35:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:35:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:35:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79981205346a43e0a6af5031e2ff217b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg5Mzk2RjdBREU2Mjk4NjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg5Mzk2RjdBREU2Mjk4NjMyAA==\",\"timestamp\":\"1768039542\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:45+05:30"} [2026-01-10 15:35:46] [DEBUG] Ignoring event: delivered [2026-01-10 15:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg5Mzk2RjdBREU2Mjk4NjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg5Mzk2RjdBREU2Mjk4NjMyAA==\",\"timestamp\":\"1768039542\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:45+05:30"} [2026-01-10 15:35:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg5Mzk2RjdBREU2Mjk4NjMyAA== [2026-01-10 15:35:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA==\",\"timestamp\":\"1768039548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:49+05:30"} [2026-01-10 15:35:51] [DEBUG] Ignoring event: delivered [2026-01-10 15:35:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:05:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA==", "timestamp": "1768039548", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:35:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:35:51] [INFO] Sending instructions to 917202000200 [2026-01-10 15:35:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:35:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:35:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d8b3e4ce382451eae277527802a01e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:35:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA==\",\"timestamp\":\"1768039548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:49+05:30"} [2026-01-10 15:35:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA== [2026-01-10 15:35:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:05:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OEZDOENDQjJBMjc3MDQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OEZDOENDQjJBMjc3MDQ5AA==", "timestamp": "1768039554", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:35:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:35:56] [INFO] Sending instructions to 917202000200 [2026-01-10 15:35:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:35:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:35:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4e58b41ea7249c8ba8ca15893e69816", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OEZDOENDQjJBMjc3MDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OEZDOENDQjJBMjc3MDQ5AA==\",\"timestamp\":\"1768039554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:57+05:30"} [2026-01-10 15:35:58] [DEBUG] Ignoring event: delivered [2026-01-10 15:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OEZDOENDQjJBMjc3MDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OEZDOENDQjJBMjc3MDQ5AA==\",\"timestamp\":\"1768039554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:57+05:30"} [2026-01-10 15:35:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2OEZDOENDQjJBMjc3MDQ5AA== [2026-01-10 15:36:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:35:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA==\",\"timestamp\":\"1768039548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:35:49+05:30"} [2026-01-10 15:36:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwOTk2NDU1NkY2MzYzQUVBAA== [2026-01-10 15:36:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:06:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3QUUyOTMxMjREOUQ3NTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3QUUyOTMxMjREOUQ3NTk2AA==", "timestamp": "1768039590", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:36:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:36:32] [INFO] Sending instructions to 917202000200 [2026-01-10 15:36:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:36:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:36:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e316bbcb2b64791933d010968462014", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3QUUyOTMxMjREOUQ3NTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3QUUyOTMxMjREOUQ3NTk2AA==\",\"timestamp\":\"1768039590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:36:32+05:30"} [2026-01-10 15:36:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3QUUyOTMxMjREOUQ3NTk2AA== [2026-01-10 15:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3QUUyOTMxMjREOUQ3NTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE3QUUyOTMxMjREOUQ3NTk2AA==\",\"timestamp\":\"1768039590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:36:32+05:30"} [2026-01-10 15:36:33] [DEBUG] Ignoring event: delivered [2026-01-10 15:36:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:06:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMUE4RDFFNjlEMkY0MjdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMUE4RDFFNjlEMkY0MjdFAA==", "timestamp": "1768039595", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:36:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:36:37] [INFO] Sending instructions to 917202000200 [2026-01-10 15:36:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:36:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:36:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f28036328854477bf454b4c6085e574", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:36:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMUE4RDFFNjlEMkY0MjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMUE4RDFFNjlEMkY0MjdFAA==\",\"timestamp\":\"1768039595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:36:38+05:30"} [2026-01-10 15:36:38] [DEBUG] Ignoring event: delivered [2026-01-10 15:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:36:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMUE4RDFFNjlEMkY0MjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMUE4RDFFNjlEMkY0MjdFAA==\",\"timestamp\":\"1768039595\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:36:38+05:30"} [2026-01-10 15:36:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMUE4RDFFNjlEMkY0MjdFAA== [2026-01-10 15:36:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:36:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1REFGNDFGOEI3QTc4NDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1REFGNDFGOEI3QTc4NDdFAA==\",\"timestamp\":\"1768039600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:36:44+05:30"} [2026-01-10 15:36:45] [DEBUG] Ignoring event: delivered [2026-01-10 15:36:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:36:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1REFGNDFGOEI3QTc4NDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1REFGNDFGOEI3QTc4NDdFAA==\",\"timestamp\":\"1768039600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:36:44+05:30"} [2026-01-10 15:36:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:36:45] [INFO] Sending instructions to 917202000200 [2026-01-10 15:36:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:36:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:36:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a04d9e6aa5e475d83a71e5e9d3221fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:36:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:06:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNEQ1OTgxRDdERENEODI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNEQ1OTgxRDdERENEODI0AA==", "timestamp": "1768039608", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:36:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:36:50] [INFO] Sending instructions to 917202000200 [2026-01-10 15:36:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:36:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:36:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4fc5ca0a93643c69dbce12ad94ce14e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:36:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:36:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNEQ1OTgxRDdERENEODI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNEQ1OTgxRDdERENEODI0AA==\",\"timestamp\":\"1768039608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:36:50+05:30"} [2026-01-10 15:36:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNEQ1OTgxRDdERENEODI0AA== [2026-01-10 15:36:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:36:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNEQ1OTgxRDdERENEODI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFDNEQ1OTgxRDdERENEODI0AA==\",\"timestamp\":\"1768039608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:36:50+05:30"} [2026-01-10 15:36:51] [DEBUG] Ignoring event: delivered [2026-01-10 15:37:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:07:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRjIyMEJFODVCNzY2ODAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRjIyMEJFODVCNzY2ODAwAA==", "timestamp": "1768039644", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:37:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:37:25] [INFO] Sending instructions to 917202000200 [2026-01-10 15:37:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:37:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:37:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b88f148db634f78b7cb47ed436fd7fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:37:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRjIyMEJFODVCNzY2ODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRjIyMEJFODVCNzY2ODAwAA==\",\"timestamp\":\"1768039644\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:29+05:30"} [2026-01-10 15:37:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRjIyMEJFODVCNzY2ODAwAA== [2026-01-10 15:37:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRjIyMEJFODVCNzY2ODAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRjIyMEJFODVCNzY2ODAwAA==\",\"timestamp\":\"1768039644\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:29+05:30"} [2026-01-10 15:37:30] [DEBUG] Ignoring event: delivered [2026-01-10 15:37:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:07:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDNjkxMERGREMwRjFGM0VBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDNjkxMERGREMwRjFGM0VBAA==", "timestamp": "1768039649", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:37:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:37:31] [INFO] Sending instructions to 917202000200 [2026-01-10 15:37:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:37:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:37:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85172c3c31154902a1c046f7c34de854", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDNjkxMERGREMwRjFGM0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDNjkxMERGREMwRjFGM0VBAA==\",\"timestamp\":\"1768039649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:31+05:30"} [2026-01-10 15:37:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDNjkxMERGREMwRjFGM0VBAA== [2026-01-10 15:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDNjkxMERGREMwRjFGM0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDNjkxMERGREMwRjFGM0VBAA==\",\"timestamp\":\"1768039649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:31+05:30"} [2026-01-10 15:37:32] [DEBUG] Ignoring event: delivered [2026-01-10 15:37:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:07:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxRUU2NTRFQkFDQjdBMENCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxRUU2NTRFQkFDQjdBMENCAA==", "timestamp": "1768039654", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:37:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:37:36] [INFO] Sending instructions to 917202000200 [2026-01-10 15:37:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:37:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:37:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb9b55069cb64d42ad883c2e92addf08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxRUU2NTRFQkFDQjdBMENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxRUU2NTRFQkFDQjdBMENCAA==\",\"timestamp\":\"1768039654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:37+05:30"} [2026-01-10 15:37:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxRUU2NTRFQkFDQjdBMENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxRUU2NTRFQkFDQjdBMENCAA==\",\"timestamp\":\"1768039654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:37+05:30"} [2026-01-10 15:37:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAxRUU2NTRFQkFDQjdBMENCAA== [2026-01-10 15:37:38] [DEBUG] Ignoring event: delivered [2026-01-10 15:37:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:07:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMDJDRjI2NTQ3QTRBNkFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMDJDRjI2NTQ3QTRBNkFDAA==", "timestamp": "1768039659", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:37:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:37:41] [INFO] Sending instructions to 917202000200 [2026-01-10 15:37:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:37:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:37:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e342d4d0a864dd1a650abe224e12407", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMDJDRjI2NTQ3QTRBNkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMDJDRjI2NTQ3QTRBNkFDAA==\",\"timestamp\":\"1768039659\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:41+05:30"} [2026-01-10 15:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMDJDRjI2NTQ3QTRBNkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMDJDRjI2NTQ3QTRBNkFDAA==\",\"timestamp\":\"1768039659\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:41+05:30"} [2026-01-10 15:37:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:37:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMDJDRjI2NTQ3QTRBNkFDAA== [2026-01-10 15:37:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:07:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMjRGRTFBOUExOTMzREQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMjRGRTFBOUExOTMzREQ0AA==", "timestamp": "1768039664", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:37:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:37:46] [INFO] Sending instructions to 917202000200 [2026-01-10 15:37:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:37:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:37:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cce50013a8ed4d4cb1ced07835f5ab14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:37:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMjRGRTFBOUExOTMzREQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMjRGRTFBOUExOTMzREQ0AA==\",\"timestamp\":\"1768039664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:47+05:30"} [2026-01-10 15:37:47] [DEBUG] Ignoring event: delivered [2026-01-10 15:37:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:37:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMjRGRTFBOUExOTMzREQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMjRGRTFBOUExOTMzREQ0AA==\",\"timestamp\":\"1768039664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:37:47+05:30"} [2026-01-10 15:37:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVCMjRGRTFBOUExOTMzREQ0AA== [2026-01-10 15:38:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:08:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCODNDMUI1QTJCMTUxOUZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCODNDMUI1QTJCMTUxOUZDAA==", "timestamp": "1768039700", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:38:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:38:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:38:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:38:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:38:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "579a88d9c5274492a94d1151dcaa2179", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:38:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCODNDMUI1QTJCMTUxOUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCODNDMUI1QTJCMTUxOUZDAA==\",\"timestamp\":\"1768039700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:38:24+05:30"} [2026-01-10 15:38:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCODNDMUI1QTJCMTUxOUZDAA== [2026-01-10 15:38:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCODNDMUI1QTJCMTUxOUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBCODNDMUI1QTJCMTUxOUZDAA==\",\"timestamp\":\"1768039700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:38:24+05:30"} [2026-01-10 15:38:25] [DEBUG] Ignoring event: delivered [2026-01-10 15:38:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:08:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNjMwMzhCMzcyNzkxNjFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNjMwMzhCMzcyNzkxNjFBAA==", "timestamp": "1768039706", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:38:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:38:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:38:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:38:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:38:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13f8a48e3b37482d923894d150758910", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNjMwMzhCMzcyNzkxNjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNjMwMzhCMzcyNzkxNjFBAA==\",\"timestamp\":\"1768039706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:38:28+05:30"} [2026-01-10 15:38:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNjMwMzhCMzcyNzkxNjFBAA== [2026-01-10 15:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNjMwMzhCMzcyNzkxNjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFFNjMwMzhCMzcyNzkxNjFBAA==\",\"timestamp\":\"1768039706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:38:28+05:30"} [2026-01-10 15:38:29] [DEBUG] Ignoring event: delivered [2026-01-10 15:38:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:08:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFODM5QjVDRTI0MUJDOEFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFODM5QjVDRTI0MUJDOEFFAA==", "timestamp": "1768039711", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:38:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:38:33] [INFO] Sending instructions to 917202000200 [2026-01-10 15:38:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:38:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:38:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c6c3aac14e04325825a3d28bbc12194", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFODM5QjVDRTI0MUJDOEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFODM5QjVDRTI0MUJDOEFFAA==\",\"timestamp\":\"1768039711\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:38:33+05:30"} [2026-01-10 15:38:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFODM5QjVDRTI0MUJDOEFFAA== [2026-01-10 15:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:38:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFODM5QjVDRTI0MUJDOEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFODM5QjVDRTI0MUJDOEFFAA==\",\"timestamp\":\"1768039711\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:38:33+05:30"} [2026-01-10 15:38:34] [DEBUG] Ignoring event: delivered [2026-01-10 15:39:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:09:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==", "timestamp": "1768039747", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:39:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:39:10] [INFO] Sending instructions to 917202000200 [2026-01-10 15:39:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:39:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:39:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5bc8f400eb94694bd4c54ada0537699", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==\",\"timestamp\":\"1768039747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:11+05:30"} [2026-01-10 15:39:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA== [2026-01-10 15:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==\",\"timestamp\":\"1768039747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:11+05:30"} [2026-01-10 15:39:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:39:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:09:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA==", "timestamp": "1768039753", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:39:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:39:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:39:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:39:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:39:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f48303247e74b50bca5daab02cc3d73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA==\",\"timestamp\":\"1768039753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:19+05:30"} [2026-01-10 15:39:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA== [2026-01-10 15:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA==\",\"timestamp\":\"1768039753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:19+05:30"} [2026-01-10 15:39:21] [DEBUG] Ignoring event: delivered [2026-01-10 15:39:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:09:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4NUQxMzJFMUEyRUJEMjVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4NUQxMzJFMUEyRUJEMjVDAA==", "timestamp": "1768039760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:39:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:39:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:39:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:39:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:39:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ca4e03888e6422a8c3a44c34474dd60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4NUQxMzJFMUEyRUJEMjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4NUQxMzJFMUEyRUJEMjVDAA==\",\"timestamp\":\"1768039760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:22+05:30"} [2026-01-10 15:39:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4NUQxMzJFMUEyRUJEMjVDAA== [2026-01-10 15:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4NUQxMzJFMUEyRUJEMjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4NUQxMzJFMUEyRUJEMjVDAA==\",\"timestamp\":\"1768039760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:22+05:30"} [2026-01-10 15:39:24] [DEBUG] Ignoring event: delivered [2026-01-10 15:39:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:09:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1RTlGRTIyOTNCNDQxOTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1RTlGRTIyOTNCNDQxOTYzAA==", "timestamp": "1768039765", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:39:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:39:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:39:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:39:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:39:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f59daffd37d24e0aae8e27c493619566", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:39:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1RTlGRTIyOTNCNDQxOTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1RTlGRTIyOTNCNDQxOTYzAA==\",\"timestamp\":\"1768039765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:27+05:30"} [2026-01-10 15:39:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1RTlGRTIyOTNCNDQxOTYzAA== [2026-01-10 15:39:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1RTlGRTIyOTNCNDQxOTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU1RTlGRTIyOTNCNDQxOTYzAA==\",\"timestamp\":\"1768039765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:27+05:30"} [2026-01-10 15:39:29] [DEBUG] Ignoring event: delivered [2026-01-10 15:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==\",\"timestamp\":\"1768039747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:11+05:30"} [2026-01-10 15:39:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA== [2026-01-10 15:39:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVGODk1OTQzNjMzRTY0Qzc2AA==\",\"timestamp\":\"1768039747\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:11+05:30"} [2026-01-10 15:39:45] [DEBUG] Ignoring event: delivered [2026-01-10 15:39:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDMDdEOTA5RkIwNTgyQzM0AA==\",\"timestamp\":\"1768039753\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:39:19+05:30"} [2026-01-10 15:39:53] [DEBUG] Ignoring event: delivered [2026-01-10 15:40:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==\",\"timestamp\":\"1768039802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:05+05:30"} [2026-01-10 15:40:08] [DEBUG] Ignoring event: delivered [2026-01-10 15:40:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:10:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==", "timestamp": "1768039802", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:40:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:40:08] [INFO] Sending instructions to 917202000200 [2026-01-10 15:40:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:40:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:40:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cb0b2805ad64aba931a6deae6336991", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==\",\"timestamp\":\"1768039802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:05+05:30"} [2026-01-10 15:40:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA== [2026-01-10 15:40:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:10:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGM0NBQ0IwMEE4RDQwNEYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGM0NBQ0IwMEE4RDQwNEYzAA==", "timestamp": "1768039812", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:40:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:40:14] [INFO] Sending instructions to 917202000200 [2026-01-10 15:40:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:40:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:40:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed889828498c4b50a04f393987a04b07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGM0NBQ0IwMEE4RDQwNEYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGM0NBQ0IwMEE4RDQwNEYzAA==\",\"timestamp\":\"1768039812\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:14+05:30"} [2026-01-10 15:40:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGM0NBQ0IwMEE4RDQwNEYzAA== [2026-01-10 15:40:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGM0NBQ0IwMEE4RDQwNEYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGM0NBQ0IwMEE4RDQwNEYzAA==\",\"timestamp\":\"1768039812\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:14+05:30"} [2026-01-10 15:40:16] [DEBUG] Ignoring event: delivered [2026-01-10 15:40:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:10:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==", "timestamp": "1768039817", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:40:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:40:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:40:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:40:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:40:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6bc23c81ac34d118c61c3208928ae3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==\",\"timestamp\":\"1768039817\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:20+05:30"} [2026-01-10 15:40:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA== [2026-01-10 15:40:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==\",\"timestamp\":\"1768039817\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:20+05:30"} [2026-01-10 15:40:25] [DEBUG] Ignoring event: delivered [2026-01-10 15:40:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:10:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzRCMDkwRUIzMUQ2NURBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzRCMDkwRUIzMUQ2NURBAA==", "timestamp": "1768039826", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:40:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:40:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:40:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:40:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:40:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8909ee7d441140b5a110201608b1f676", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:40:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzRCMDkwRUIzMUQ2NURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzRCMDkwRUIzMUQ2NURBAA==\",\"timestamp\":\"1768039826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:28+05:30"} [2026-01-10 15:40:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzRCMDkwRUIzMUQ2NURBAA== [2026-01-10 15:40:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzRCMDkwRUIzMUQ2NURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzRCMDkwRUIzMUQ2NURBAA==\",\"timestamp\":\"1768039826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:28+05:30"} [2026-01-10 15:40:31] [DEBUG] Ignoring event: delivered [2026-01-10 15:40:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==\",\"timestamp\":\"1768039802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:05+05:30"} [2026-01-10 15:40:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA== [2026-01-10 15:40:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFGNDhGQjNCODk5OTcyMkFCAA==\",\"timestamp\":\"1768039802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:05+05:30"} [2026-01-10 15:40:40] [DEBUG] Ignoring event: delivered [2026-01-10 15:40:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==\",\"timestamp\":\"1768039817\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:20+05:30"} [2026-01-10 15:40:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA== [2026-01-10 15:40:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkzMDQ3OTg3RDU5NkZBMkYzAA==\",\"timestamp\":\"1768039817\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:40:20+05:30"} [2026-01-10 15:40:52] [DEBUG] Ignoring event: delivered [2026-01-10 15:41:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:11:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUVDOTM5NEFCNDZDQkEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUVDOTM5NEFCNDZDQkEwAA==", "timestamp": "1768039862", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:41:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:41:05] [INFO] Sending instructions to 917202000200 [2026-01-10 15:41:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:41:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:41:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8eefc7eb0c794aa3b99c67637ed7d446", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUVDOTM5NEFCNDZDQkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUVDOTM5NEFCNDZDQkEwAA==\",\"timestamp\":\"1768039862\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:05+05:30"} [2026-01-10 15:41:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUVDOTM5NEFCNDZDQkEwAA== [2026-01-10 15:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUVDOTM5NEFCNDZDQkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMUVDOTM5NEFCNDZDQkEwAA==\",\"timestamp\":\"1768039862\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:05+05:30"} [2026-01-10 15:41:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:41:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:11:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGMTI5NzVDNDAwRjExMUNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGMTI5NzVDNDAwRjExMUNBAA==", "timestamp": "1768039868", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:41:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:41:10] [INFO] Sending instructions to 917202000200 [2026-01-10 15:41:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:41:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:41:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63d5c0e7cd3545009e3bf3ce17aeaa92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:41:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGMTI5NzVDNDAwRjExMUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGMTI5NzVDNDAwRjExMUNBAA==\",\"timestamp\":\"1768039868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:11+05:30"} [2026-01-10 15:41:12] [DEBUG] Ignoring event: delivered [2026-01-10 15:41:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGMTI5NzVDNDAwRjExMUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGMTI5NzVDNDAwRjExMUNBAA==\",\"timestamp\":\"1768039868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:11+05:30"} [2026-01-10 15:41:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGMTI5NzVDNDAwRjExMUNBAA== [2026-01-10 15:41:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:11:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdFRjJFQ0FCRUUxMjJFN0NFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdFRjJFQ0FCRUUxMjJFN0NFAA==", "timestamp": "1768039874", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:41:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:41:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:41:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:41:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:41:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdFRjJFQ0FCRUUxMjJFN0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdFRjJFQ0FCRUUxMjJFN0NFAA==\",\"timestamp\":\"1768039874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:16+05:30"} [2026-01-10 15:41:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdFRjJFQ0FCRUUxMjJFN0NFAA== [2026-01-10 15:41:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25cf65587e574cf49e0ca904ae1fabb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:41:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdFRjJFQ0FCRUUxMjJFN0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdFRjJFQ0FCRUUxMjJFN0NFAA==\",\"timestamp\":\"1768039874\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:16+05:30"} [2026-01-10 15:41:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:41:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:11:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEOUE4NDRDNERDQ0JBRUMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEOUE4NDRDNERDQ0JBRUMzAA==", "timestamp": "1768039880", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:41:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:41:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:41:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:41:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:41:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEOUE4NDRDNERDQ0JBRUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEOUE4NDRDNERDQ0JBRUMzAA==\",\"timestamp\":\"1768039880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:21+05:30"} [2026-01-10 15:41:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEOUE4NDRDNERDQ0JBRUMzAA== [2026-01-10 15:41:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dcffa20920d4a26b2937bf4b5d3d708", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:41:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEOUE4NDRDNERDQ0JBRUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJEOUE4NDRDNERDQ0JBRUMzAA==\",\"timestamp\":\"1768039880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:22+05:30"} [2026-01-10 15:41:22] [DEBUG] Ignoring event: delivered [2026-01-10 15:41:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA==\",\"timestamp\":\"1768039886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:29+05:30"} [2026-01-10 15:41:30] [DEBUG] Ignoring event: delivered [2026-01-10 15:41:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA==\",\"timestamp\":\"1768039886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:29+05:30"} [2026-01-10 15:41:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:11:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA==", "timestamp": "1768039886", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:41:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA== [2026-01-10 15:41:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:41:31] [INFO] Sending instructions to 917202000200 [2026-01-10 15:41:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:41:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:41:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc2e7a5ba31f40e183f7c05b8e0862d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==\",\"timestamp\":\"1768039925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:07+05:30"} [2026-01-10 15:42:10] [DEBUG] Ignoring event: delivered [2026-01-10 15:42:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:41:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA==\",\"timestamp\":\"1768039886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:41:29+05:30"} [2026-01-10 15:42:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCQkU2QTc3QzQ0RjBFMUMyAA== [2026-01-10 15:42:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:12:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==", "timestamp": "1768039925", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:42:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:42:10] [INFO] Sending instructions to 917202000200 [2026-01-10 15:42:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:42:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:42:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c417adc85a59464bacfafceeed7b3d96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:42:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==\",\"timestamp\":\"1768039925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:07+05:30"} [2026-01-10 15:42:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA== [2026-01-10 15:42:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:12:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA==", "timestamp": "1768039934", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:42:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:42:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:42:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:42:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:42:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14b8cb269e4a4d238fc981d6cc3efb74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:42:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA==\",\"timestamp\":\"1768039934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:18+05:30"} [2026-01-10 15:42:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA== [2026-01-10 15:42:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA==\",\"timestamp\":\"1768039934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:18+05:30"} [2026-01-10 15:42:20] [DEBUG] Ignoring event: delivered [2026-01-10 15:42:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:12:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==", "timestamp": "1768039939", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:42:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:42:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:42:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:42:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:42:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fe356591643450dba3cfcb01beb6295", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==\",\"timestamp\":\"1768039939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:25+05:30"} [2026-01-10 15:42:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA== [2026-01-10 15:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==\",\"timestamp\":\"1768039939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:25+05:30"} [2026-01-10 15:42:27] [DEBUG] Ignoring event: delivered [2026-01-10 15:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==\",\"timestamp\":\"1768039925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:07+05:30"} [2026-01-10 15:42:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA== [2026-01-10 15:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzQjZDNjNCMzkzOEQwMTg0AA==\",\"timestamp\":\"1768039925\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:07+05:30"} [2026-01-10 15:42:45] [DEBUG] Ignoring event: delivered [2026-01-10 15:42:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU1MDY0MEVDMEQzMUU3RDk0AA==\",\"timestamp\":\"1768039934\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:18+05:30"} [2026-01-10 15:42:53] [DEBUG] Ignoring event: delivered [2026-01-10 15:43:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==\",\"timestamp\":\"1768039976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:59+05:30"} [2026-01-10 15:43:03] [DEBUG] Ignoring event: delivered [2026-01-10 15:43:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:12:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==", "timestamp": "1768039976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:43:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==\",\"timestamp\":\"1768039939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:25+05:30"} [2026-01-10 15:43:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA== [2026-01-10 15:43:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==\",\"timestamp\":\"1768039976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:59+05:30"} [2026-01-10 15:43:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA== [2026-01-10 15:43:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:43:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:43:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:43:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:43:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f648fb8451ac4f1ba600bea864b3d3a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:43:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==\",\"timestamp\":\"1768039939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:25+05:30"} [2026-01-10 15:43:06] [DEBUG] Ignoring event: delivered [2026-01-10 15:43:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:13:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU4REVBNEUzNkI5N0Y5RjU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU4REVBNEUzNkI5N0Y5RjU3AA==", "timestamp": "1768039986", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:43:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:43:09] [INFO] Sending instructions to 917202000200 [2026-01-10 15:43:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:43:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:43:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a154e44712649488b457d53ff93b38d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU4REVBNEUzNkI5N0Y5RjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU4REVBNEUzNkI5N0Y5RjU3AA==\",\"timestamp\":\"1768039986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:10+05:30"} [2026-01-10 15:43:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU4REVBNEUzNkI5N0Y5RjU3AA== [2026-01-10 15:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU4REVBNEUzNkI5N0Y5RjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU4REVBNEUzNkI5N0Y5RjU3AA==\",\"timestamp\":\"1768039986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:10+05:30"} [2026-01-10 15:43:11] [DEBUG] Ignoring event: delivered [2026-01-10 15:43:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:13:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==", "timestamp": "1768039992", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:43:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:43:20] [INFO] Sending instructions to 917202000200 [2026-01-10 15:43:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:43:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:43:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==\",\"timestamp\":\"1768039992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:14+05:30"} [2026-01-10 15:43:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA== [2026-01-10 15:43:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f176b82b1554e4ba6a1145eceaafc58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:43:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==\",\"timestamp\":\"1768039992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:14+05:30"} [2026-01-10 15:43:24] [DEBUG] Ignoring event: delivered [2026-01-10 15:43:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:13:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxOUE5NDNERkE4NTBBQkM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxOUE5NDNERkE4NTBBQkM3AA==", "timestamp": "1768040004", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:43:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:43:27] [INFO] Sending instructions to 917202000200 [2026-01-10 15:43:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:43:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:43:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c18a97e97bc4a599431a899f10c50a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxOUE5NDNERkE4NTBBQkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxOUE5NDNERkE4NTBBQkM3AA==\",\"timestamp\":\"1768040004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:28+05:30"} [2026-01-10 15:43:29] [DEBUG] Ignoring event: delivered [2026-01-10 15:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxOUE5NDNERkE4NTBBQkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxOUE5NDNERkE4NTBBQkM3AA==\",\"timestamp\":\"1768040004\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:28+05:30"} [2026-01-10 15:43:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxOUE5NDNERkE4NTBBQkM3AA== [2026-01-10 15:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==\",\"timestamp\":\"1768039976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:59+05:30"} [2026-01-10 15:43:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA== [2026-01-10 15:43:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:13:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0MDI3RDJGREY5MTA5MTM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0MDI3RDJGREY5MTA5MTM4AA==", "timestamp": "1768040010", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:43:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:43:34] [INFO] Sending instructions to 917202000200 [2026-01-10 15:43:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:43:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:43:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRjQ5RkM0RkU3RkFFN0VDAA==\",\"timestamp\":\"1768039976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:59+05:30"} [2026-01-10 15:43:34] [DEBUG] Ignoring event: delivered [2026-01-10 15:43:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2dd954a81c646d08b790320e5063569", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:43:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0MDI3RDJGREY5MTA5MTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0MDI3RDJGREY5MTA5MTM4AA==\",\"timestamp\":\"1768040010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:33+05:30"} [2026-01-10 15:43:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0MDI3RDJGREY5MTA5MTM4AA== [2026-01-10 15:43:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0MDI3RDJGREY5MTA5MTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc0MDI3RDJGREY5MTA5MTM4AA==\",\"timestamp\":\"1768040010\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:33+05:30"} [2026-01-10 15:43:35] [DEBUG] Ignoring event: delivered [2026-01-10 15:44:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:14:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==", "timestamp": "1768040048", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:44:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:44:20] [INFO] Sending instructions to 917202000200 [2026-01-10 15:44:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:44:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:44:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==\",\"timestamp\":\"1768040048\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:10+05:30"} [2026-01-10 15:44:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA== [2026-01-10 15:44:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==\",\"timestamp\":\"1768040048\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:10+05:30"} [2026-01-10 15:44:20] [DEBUG] Ignoring event: delivered [2026-01-10 15:44:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37f6ef038a0d43d4873cc990005596cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:44:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:14:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA==", "timestamp": "1768040064", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:44:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:44:26] [INFO] Sending instructions to 917202000200 [2026-01-10 15:44:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:44:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:44:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d35676ca96a84c649eba48c4a7598ab3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:44:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA==\",\"timestamp\":\"1768040064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:25+05:30"} [2026-01-10 15:44:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA== [2026-01-10 15:44:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA==\",\"timestamp\":\"1768040064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:26+05:30"} [2026-01-10 15:44:29] [DEBUG] Ignoring event: delivered [2026-01-10 15:44:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==\",\"timestamp\":\"1768040069\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:31+05:30"} [2026-01-10 15:44:39] [DEBUG] Ignoring event: delivered [2026-01-10 15:44:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:14:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==", "timestamp": "1768040069", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:44:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:44:40] [INFO] Sending instructions to 917202000200 [2026-01-10 15:44:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:44:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:44:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==\",\"timestamp\":\"1768040069\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:31+05:30"} [2026-01-10 15:44:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA== [2026-01-10 15:44:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46e012e70ef74558907cbb26495394d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:44:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==\",\"timestamp\":\"1768040048\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:10+05:30"} [2026-01-10 15:44:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA== [2026-01-10 15:44:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFEODM0Q0MxM0Y1MURDNzlBAA==\",\"timestamp\":\"1768040048\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:10+05:30"} [2026-01-10 15:44:46] [DEBUG] Ignoring event: delivered [2026-01-10 15:44:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:14:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3OEE3MjJDMUM5NDc2NkQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3OEE3MjJDMUM5NDc2NkQxAA==", "timestamp": "1768040084", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:44:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:44:46] [INFO] Sending instructions to 917202000200 [2026-01-10 15:44:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:44:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:44:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c0e541327f6c40099b3962eddb867738", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:44:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3OEE3MjJDMUM5NDc2NkQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3OEE3MjJDMUM5NDc2NkQxAA==\",\"timestamp\":\"1768040084\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:47+05:30"} [2026-01-10 15:44:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3OEE3MjJDMUM5NDc2NkQxAA== [2026-01-10 15:45:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==\",\"timestamp\":\"1768040089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:53+05:30"} [2026-01-10 15:45:00] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:14:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==", "timestamp": "1768040089", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:45:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==\",\"timestamp\":\"1768040089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:53+05:30"} [2026-01-10 15:45:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA== [2026-01-10 15:45:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:45:00] [INFO] Sending instructions to 917202000200 [2026-01-10 15:45:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:45:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:45:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c9b51446bfb44f49822ffe9167a723c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==\",\"timestamp\":\"1768039992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:14+05:30"} [2026-01-10 15:45:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:45:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:45:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:45:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:45:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94928a2bf91447d2acdd45c6dad927f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:45:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRCMTI1MDA4OEY5REU1REI4AA==\",\"timestamp\":\"1768040064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:26+05:30"} [2026-01-10 15:45:04] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:15:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA==", "timestamp": "1768040103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:45:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:45:06] [INFO] Sending instructions to 917202000200 [2026-01-10 15:45:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:45:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:45:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b0bdd814f3a48d59501d8b1349e4d31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA==\",\"timestamp\":\"1768040103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:06+05:30"} [2026-01-10 15:45:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA== [2026-01-10 15:45:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA==\",\"timestamp\":\"1768040103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:06+05:30"} [2026-01-10 15:45:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==\",\"timestamp\":\"1768040069\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:31+05:30"} [2026-01-10 15:45:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==\",\"timestamp\":\"1768040089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:53+05:30"} [2026-01-10 15:45:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA== [2026-01-10 15:45:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==\",\"timestamp\":\"1768040089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:53+05:30"} [2026-01-10 15:45:36] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTZGMTBGMDM0NURCQzFGOEY2AA==\",\"timestamp\":\"1768040103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:06+05:30"} [2026-01-10 15:45:42] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:15:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMUI1M0NENDcxMUFENDRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMUI1M0NENDcxMUFENDRCAA==", "timestamp": "1768040140", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:45:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:45:42] [INFO] Sending instructions to 917202000200 [2026-01-10 15:45:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:45:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:45:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f98b232c4374b13b5ca7da4ebaec68a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:45:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA==\",\"timestamp\":\"1768040146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:48+05:30"} [2026-01-10 15:45:51] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMUI1M0NENDcxMUFENDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMUI1M0NENDcxMUFENDRCAA==\",\"timestamp\":\"1768040140\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:42+05:30"} [2026-01-10 15:45:51] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==\",\"timestamp\":\"1768040138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:40+05:30"} [2026-01-10 15:45:51] [DEBUG] Ignoring event: delivered [2026-01-10 15:45:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:15:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==", "timestamp": "1768040138", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:45:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:45:51] [INFO] Sending instructions to 917202000200 [2026-01-10 15:45:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:45:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:45:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==\",\"timestamp\":\"1768040138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:40+05:30"} [2026-01-10 15:45:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA== [2026-01-10 15:45:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82094220332c4946a46b18c22b6a9a68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:46:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:15:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA==", "timestamp": "1768040146", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:46:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:46:03] [INFO] Sending instructions to 917202000200 [2026-01-10 15:46:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:46:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:46:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61f15769c1d84f9282078c6ab5847163", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:46:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:16:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==", "timestamp": "1768040167", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:46:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:46:09] [INFO] Sending instructions to 917202000200 [2026-01-10 15:46:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:46:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:46:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23e75ee0529f48f98b360b6aa9af9e7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:46:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==\",\"timestamp\":\"1768040138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:40+05:30"} [2026-01-10 15:46:20] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==\",\"timestamp\":\"1768040167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:10+05:30"} [2026-01-10 15:46:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA== [2026-01-10 15:46:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==\",\"timestamp\":\"1768040167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:10+05:30"} [2026-01-10 15:46:20] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMUI1M0NENDcxMUFENDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVGMUI1M0NENDcxMUFENDRCAA==\",\"timestamp\":\"1768040140\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:42+05:30"} [2026-01-10 15:46:23] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRENTY2NDcxQUY5QjkwMTFCAA==\",\"timestamp\":\"1768040069\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:31+05:30"} [2026-01-10 15:46:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:46:23] [INFO] Sending instructions to 917202000200 [2026-01-10 15:46:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:46:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:46:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb676c305d57437da8bc001925d05aab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA==\",\"timestamp\":\"1768040146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:48+05:30"} [2026-01-10 15:46:26] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA==\",\"timestamp\":\"1768040146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:48+05:30"} [2026-01-10 15:46:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ3QkVDMUQ0QUVCMzBDRkQ4AA== [2026-01-10 15:46:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:16:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2RkVEODUxNjA4N0IyMDcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2RkVEODUxNjA4N0IyMDcxAA==", "timestamp": "1768040185", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:46:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:46:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:46:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:46:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:46:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b279a4c38cda4f39985d14747af02171", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:46:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:16:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0QzdGMDY4MThGMDM0NUQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0QzdGMDY4MThGMDM0NUQ5AA==", "timestamp": "1768040187", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:46:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:46:29] [INFO] Sending instructions to 917202000200 [2026-01-10 15:46:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:46:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:46:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26fed88097b3447f9888e1280741c8d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:46:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2RkVEODUxNjA4N0IyMDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2RkVEODUxNjA4N0IyMDcxAA==\",\"timestamp\":\"1768040185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:29+05:30"} [2026-01-10 15:46:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2RkVEODUxNjA4N0IyMDcxAA== [2026-01-10 15:46:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2RkVEODUxNjA4N0IyMDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU2RkVEODUxNjA4N0IyMDcxAA==\",\"timestamp\":\"1768040185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:29+05:30"} [2026-01-10 15:46:30] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==\",\"timestamp\":\"1768040089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:53+05:30"} [2026-01-10 15:46:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:46:39] [INFO] Sending instructions to 917202000200 [2026-01-10 15:46:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:46:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:46:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==\",\"timestamp\":\"1768040193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:35+05:30"} [2026-01-10 15:46:39] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:16:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==", "timestamp": "1768040193", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:46:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0QzdGMDY4MThGMDM0NUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0QzdGMDY4MThGMDM0NUQ5AA==\",\"timestamp\":\"1768040187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:29+05:30"} [2026-01-10 15:46:39] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:46:39] [INFO] Sending instructions to 917202000200 [2026-01-10 15:46:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:46:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:46:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f39d9016b5e4437eb9703dc2ba19a5c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:46:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2cefb9123b54a3ba1c5d1c16f0d321a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:46:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==\",\"timestamp\":\"1768040089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:53+05:30"} [2026-01-10 15:46:47] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==\",\"timestamp\":\"1768040193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:35+05:30"} [2026-01-10 15:46:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA== [2026-01-10 15:46:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==\",\"timestamp\":\"1768040167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:10+05:30"} [2026-01-10 15:46:47] [DEBUG] Ignoring event: delivered [2026-01-10 15:46:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA==\",\"timestamp\":\"1768040167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:10+05:30"} [2026-01-10 15:46:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxQTVGMUY5MzlDMzJCNTVEAA== [2026-01-10 15:47:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0QzdGMDY4MThGMDM0NUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0QzdGMDY4MThGMDM0NUQ5AA==\",\"timestamp\":\"1768040187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:29+05:30"} [2026-01-10 15:47:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:47:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==\",\"timestamp\":\"1768040193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:35+05:30"} [2026-01-10 15:47:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:47:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:17:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==", "timestamp": "1768040222", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:47:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==\",\"timestamp\":\"1768040222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:05+05:30"} [2026-01-10 15:47:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:47:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:47:13] [INFO] Sending instructions to 917202000200 [2026-01-10 15:47:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:47:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:47:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce54063d609f4d399d434d0ed41e1d32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:47:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:17:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFMzNEOTRCMEQ5MTIzNUUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFMzNEOTRCMEQ5MTIzNUUwAA==", "timestamp": "1768040233", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:47:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:47:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:47:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:47:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:47:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48f2510b4590427e9d4ef158d9d92f0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:47:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE0RjYzQzhGOUYxRTExMUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==\",\"timestamp\":\"1768040222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:05+05:30"} [2026-01-10 15:47:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA== [2026-01-10 15:47:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFMzNEOTRCMEQ5MTIzNUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFMzNEOTRCMEQ5MTIzNUUwAA==\",\"timestamp\":\"1768040233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:16+05:30"} [2026-01-10 15:47:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFMzNEOTRCMEQ5MTIzNUUwAA== [2026-01-10 15:47:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFMzNEOTRCMEQ5MTIzNUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNFMzNEOTRCMEQ5MTIzNUUwAA==\",\"timestamp\":\"1768040233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:16+05:30"} [2026-01-10 15:47:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:47:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:17:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyNEY2NEI3MkY2Q0MyM0Y0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyNEY2NEI3MkY2Q0MyM0Y0AA==", "timestamp": "1768040235", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:47:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:47:17] [INFO] Sending instructions to 917202000200 [2026-01-10 15:47:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:47:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:47:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a549c6151426490a883ac5b5a35e97be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyNEY2NEI3MkY2Q0MyM0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyNEY2NEI3MkY2Q0MyM0Y0AA==\",\"timestamp\":\"1768040235\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:17+05:30"} [2026-01-10 15:47:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyNEY2NEI3MkY2Q0MyM0Y0AA== [2026-01-10 15:47:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyNEY2NEI3MkY2Q0MyM0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyNEY2NEI3MkY2Q0MyM0Y0AA==\",\"timestamp\":\"1768040235\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:17+05:30"} [2026-01-10 15:47:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:47:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==\",\"timestamp\":\"1768040138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:40+05:30"} [2026-01-10 15:47:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:47:36] [INFO] Sending instructions to 917202000200 [2026-01-10 15:47:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:47:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:47:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ca24ea339984941a0e03a9e01ed3ac2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:47:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==\",\"timestamp\":\"1768040222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:05+05:30"} [2026-01-10 15:47:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA== [2026-01-10 15:47:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==\",\"timestamp\":\"1768040260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:41+05:30"} [2026-01-10 15:47:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:47:42] [INFO] Sending instructions to 917202000200 [2026-01-10 15:47:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:47:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:47:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5637e02e24d542e7bfb27f8daa6d082f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:47:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:17:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTk3OTg2OTI2MjQ5NjM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTk3OTg2OTI2MjQ5NjM5AA==", "timestamp": "1768040265", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:47:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:47:48] [INFO] Sending instructions to 917202000200 [2026-01-10 15:47:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:47:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==\",\"timestamp\":\"1768040260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:41+05:30"} [2026-01-10 15:47:48] [DEBUG] Ignoring event: delivered [2026-01-10 15:47:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:17:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==", "timestamp": "1768040260", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:47:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA== [2026-01-10 15:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==\",\"timestamp\":\"1768040222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:05+05:30"} [2026-01-10 15:47:48] [DEBUG] Ignoring event: delivered [2026-01-10 15:47:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0eaa833826c04ed4bb5064e679952de9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:47:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTk3OTg2OTI2MjQ5NjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTk3OTg2OTI2MjQ5NjM5AA==\",\"timestamp\":\"1768040265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:48+05:30"} [2026-01-10 15:47:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTk3OTg2OTI2MjQ5NjM5AA== [2026-01-10 15:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:18:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMTc5QkQzMjQyN0ZEMjU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMTc5QkQzMjQyN0ZEMjU0AA==", "timestamp": "1768040302", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:48:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:48:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA==\",\"timestamp\":\"1768040295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:17+05:30"} [2026-01-10 15:48:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:48:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:18:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA==", "timestamp": "1768040295", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA== [2026-01-10 15:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==\",\"timestamp\":\"1768040260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:41+05:30"} [2026-01-10 15:48:28] [DEBUG] Ignoring event: delivered [2026-01-10 15:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "267ca4c79eb84ad8881d1d9f99b6781f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e50e1704b764c90be4084634e218f55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:48:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTk3OTg2OTI2MjQ5NjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTk3OTg2OTI2MjQ5NjM5AA==\",\"timestamp\":\"1768040265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:48+05:30"} [2026-01-10 15:48:31] [DEBUG] Ignoring event: delivered [2026-01-10 15:48:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMTc5QkQzMjQyN0ZEMjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMTc5QkQzMjQyN0ZEMjU0AA==\",\"timestamp\":\"1768040302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:25+05:30"} [2026-01-10 15:48:31] [DEBUG] Ignoring event: delivered [2026-01-10 15:48:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:18:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBMjZDMTQwNEQ4MURFMDg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBMjZDMTQwNEQ4MURFMDg5AA==", "timestamp": "1768040312", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:48:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:48:34] [INFO] Sending instructions to 917202000200 [2026-01-10 15:48:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:48:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:48:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e183b8b8ecbb4569b9c63382c07a89c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:48:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBMjZDMTQwNEQ4MURFMDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBMjZDMTQwNEQ4MURFMDg5AA==\",\"timestamp\":\"1768040312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:35+05:30"} [2026-01-10 15:48:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBMjZDMTQwNEQ4MURFMDg5AA== [2026-01-10 15:48:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBMjZDMTQwNEQ4MURFMDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBMjZDMTQwNEQ4MURFMDg5AA==\",\"timestamp\":\"1768040312\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:35+05:30"} [2026-01-10 15:48:36] [DEBUG] Ignoring event: delivered [2026-01-10 15:48:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:18:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==", "timestamp": "1768040318", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:48:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:48:54] [INFO] Sending instructions to 917202000200 [2026-01-10 15:48:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:48:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:48:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2591deddb32040e58b590d31f9de068b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA==\",\"timestamp\":\"1768040295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:17+05:30"} [2026-01-10 15:48:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA== [2026-01-10 15:48:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==\",\"timestamp\":\"1768040222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:05+05:30"} [2026-01-10 15:48:55] [DEBUG] Ignoring event: delivered [2026-01-10 15:48:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVENUM0Njc1OEQ4QThFNEE2AA==\",\"timestamp\":\"1768040295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:17+05:30"} [2026-01-10 15:48:56] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:18:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFRUYyQUY3NEI4NTIwRkYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFRUYyQUY3NEI4NTIwRkYyAA==", "timestamp": "1768040338", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:49:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:49:00] [INFO] Sending instructions to 917202000200 [2026-01-10 15:49:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:49:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:49:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e3712a077f64634848c0d0f6671aae0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:49:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFRUYyQUY3NEI4NTIwRkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFRUYyQUY3NEI4NTIwRkYyAA==\",\"timestamp\":\"1768040338\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:01+05:30"} [2026-01-10 15:49:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFRUYyQUY3NEI4NTIwRkYyAA== [2026-01-10 15:49:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFRUYyQUY3NEI4NTIwRkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFRUYyQUY3NEI4NTIwRkYyAA==\",\"timestamp\":\"1768040338\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:01+05:30"} [2026-01-10 15:49:02] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMTc5QkQzMjQyN0ZEMjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMTc5QkQzMjQyN0ZEMjU0AA==\",\"timestamp\":\"1768040302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:25+05:30"} [2026-01-10 15:49:03] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==\",\"timestamp\":\"1768040343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:05+05:30"} [2026-01-10 15:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==\",\"timestamp\":\"1768040343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:05+05:30"} [2026-01-10 15:49:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:19:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==", "timestamp": "1768040343", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:49:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA== [2026-01-10 15:49:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:49:17] [INFO] Sending instructions to 917202000200 [2026-01-10 15:49:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:49:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:49:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11feae824f8f4e87a007df21949d86ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:49:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==\",\"timestamp\":\"1768040318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:41+05:30"} [2026-01-10 15:49:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:19:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA==", "timestamp": "1768040358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:49:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:49:20] [INFO] Sending instructions to 917202000200 [2026-01-10 15:49:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:49:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:49:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8503183dab04e68ae1f905494fe219c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:49:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA==\",\"timestamp\":\"1768040358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:20+05:30"} [2026-01-10 15:49:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA== [2026-01-10 15:49:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA==\",\"timestamp\":\"1768040360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:22+05:30"} [2026-01-10 15:49:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:49:23] [INFO] Sending instructions to 917202000200 [2026-01-10 15:49:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:49:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:49:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c43d2a565c348d9ae13e36f4458d276", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:49:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5NDMwNTMwRTdCNjYxNDlDAA==\",\"timestamp\":\"1768039939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:42:25+05:30"} [2026-01-10 15:49:27] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA==\",\"timestamp\":\"1768040358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:20+05:30"} [2026-01-10 15:49:27] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==\",\"timestamp\":\"1768040318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:41+05:30"} [2026-01-10 15:49:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA== [2026-01-10 15:49:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:19:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA==", "timestamp": "1768040360", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:49:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA== [2026-01-10 15:49:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA==\",\"timestamp\":\"1768040360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:22+05:30"} [2026-01-10 15:49:27] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:19:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==", "timestamp": "1768040367", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:49:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:49:29] [INFO] Sending instructions to 917202000200 [2026-01-10 15:49:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:49:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:49:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af96ecacb1d147ff957af5a4056686cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:49:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==\",\"timestamp\":\"1768040367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:29+05:30"} [2026-01-10 15:49:30] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==\",\"timestamp\":\"1768040367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:29+05:30"} [2026-01-10 15:49:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA== [2026-01-10 15:49:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:19:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExN0FDMDc4QzE3QUZCMjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExN0FDMDc4QzE3QUZCMjAzAA==", "timestamp": "1768040373", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:49:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:49:36] [INFO] Sending instructions to 917202000200 [2026-01-10 15:49:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:49:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:49:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27cf8c11ed774aabb57c31b95183b75e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:49:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==\",\"timestamp\":\"1768040379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:43+05:30"} [2026-01-10 15:49:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:49:48] [INFO] Sending instructions to 917202000200 [2026-01-10 15:49:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:49:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:49:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==\",\"timestamp\":\"1768040379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:43+05:30"} [2026-01-10 15:49:48] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==\",\"timestamp\":\"1768040343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:05+05:30"} [2026-01-10 15:49:48] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:19:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==", "timestamp": "1768040379", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:49:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA== [2026-01-10 15:49:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA==\",\"timestamp\":\"1768040343\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:05+05:30"} [2026-01-10 15:49:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDcyOTQxRTlBMzc2QTZBNDNGAA== [2026-01-10 15:49:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5eb19d7ac1e4097ad4dfe311d6f3b4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:49:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:19:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3OTUzNzlGNDI3RjAyNDU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3OTUzNzlGNDI3RjAyNDU4AA==", "timestamp": "1768040392", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:49:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:49:54] [INFO] Sending instructions to 917202000200 [2026-01-10 15:49:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:49:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:49:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f05e30771e642b694cad8f0c2309bea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:49:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3OTUzNzlGNDI3RjAyNDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3OTUzNzlGNDI3RjAyNDU4AA==\",\"timestamp\":\"1768040392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:54+05:30"} [2026-01-10 15:49:55] [DEBUG] Ignoring event: delivered [2026-01-10 15:49:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3OTUzNzlGNDI3RjAyNDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3OTUzNzlGNDI3RjAyNDU4AA==\",\"timestamp\":\"1768040392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:54+05:30"} [2026-01-10 15:49:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3OTUzNzlGNDI3RjAyNDU4AA== [2026-01-10 15:49:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBODJBNDEwODU4RjQ4OUVBAA==\",\"timestamp\":\"1768040360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:22+05:30"} [2026-01-10 15:49:57] [DEBUG] Ignoring event: delivered [2026-01-10 15:50:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==\",\"timestamp\":\"1768040367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:29+05:30"} [2026-01-10 15:50:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA== [2026-01-10 15:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:43:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE3NjM3MTA1MDM3QkM4Q0JDAA==\",\"timestamp\":\"1768039992\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:43:14+05:30"} [2026-01-10 15:50:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExN0FDMDc4QzE3QUZCMjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExN0FDMDc4QzE3QUZCMjAzAA==\",\"timestamp\":\"1768040373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:36+05:30"} [2026-01-10 15:50:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==\",\"timestamp\":\"1768040367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:29+05:30"} [2026-01-10 15:50:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:50:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:19:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzODkwQjE3RTUxNkIzNTZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzODkwQjE3RTUxNkIzNTZDAA==", "timestamp": "1768040398", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExN0FDMDc4QzE3QUZCMjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExN0FDMDc4QzE3QUZCMjAzAA==\",\"timestamp\":\"1768040373\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:36+05:30"} [2026-01-10 15:50:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjExN0FDMDc4QzE3QUZCMjAzAA== [2026-01-10 15:50:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:50:14] [INFO] Sending instructions to 917202000200 [2026-01-10 15:50:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:50:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:50:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74c828e709b3454ca8db1dfe049f6b5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:50:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==\",\"timestamp\":\"1768040379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:43+05:30"} [2026-01-10 15:50:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA== [2026-01-10 15:50:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY5QjNFRDlEOTYwMEIxRDRFAA==\",\"timestamp\":\"1768040379\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:43+05:30"} [2026-01-10 15:50:20] [DEBUG] Ignoring event: delivered [2026-01-10 15:50:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:20:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUzQTJFRjZBQTExNjhBQUFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUzQTJFRjZBQTExNjhBQUFDAA==", "timestamp": "1768040418", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:50:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:50:21] [INFO] Sending instructions to 917202000200 [2026-01-10 15:50:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:50:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:50:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e102f5365234511bed5386e5321aea5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:50:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:50:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUzQTJFRjZBQTExNjhBQUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUzQTJFRjZBQTExNjhBQUFDAA==\",\"timestamp\":\"1768040418\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:20+05:30"} [2026-01-10 15:50:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUzQTJFRjZBQTExNjhBQUFDAA== [2026-01-10 15:50:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==\",\"timestamp\":\"1768040318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:41+05:30"} [2026-01-10 15:50:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:50:38] [INFO] Sending instructions to 917202000200 [2026-01-10 15:50:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:50:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:50:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f174cabee574288832343456f944bbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:50:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==\",\"timestamp\":\"1768040441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:43+05:30"} [2026-01-10 15:50:50] [DEBUG] Ignoring event: delivered [2026-01-10 15:50:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==\",\"timestamp\":\"1768040441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:43+05:30"} [2026-01-10 15:50:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:20:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==", "timestamp": "1768040441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:50:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA== [2026-01-10 15:50:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:50:50] [INFO] Sending instructions to 917202000200 [2026-01-10 15:50:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:50:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:50:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72f8c431ab014ffa9d54312505decb4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:50:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:20:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI0OTg1NDczRjUwMEI4OEI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI0OTg1NDczRjUwMEI4OEI2AA==", "timestamp": "1768040453", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:50:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:50:56] [INFO] Sending instructions to 917202000200 [2026-01-10 15:50:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:50:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:50:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fae7d50bf6434fae901d0e34d57c5af7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:50:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI0OTg1NDczRjUwMEI4OEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI0OTg1NDczRjUwMEI4OEI2AA==\",\"timestamp\":\"1768040453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:56+05:30"} [2026-01-10 15:50:57] [DEBUG] Ignoring event: delivered [2026-01-10 15:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:50:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI0OTg1NDczRjUwMEI4OEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI0OTg1NDczRjUwMEI4OEI2AA==\",\"timestamp\":\"1768040453\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:56+05:30"} [2026-01-10 15:50:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUI0OTg1NDczRjUwMEI4OEI2AA== [2026-01-10 15:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==\",\"timestamp\":\"1768040441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:43+05:30"} [2026-01-10 15:51:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:51:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA==\",\"timestamp\":\"1768040441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:43+05:30"} [2026-01-10 15:51:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3Nzc4Mjk1ODMwRTI0OTQ2AA== [2026-01-10 15:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==\",\"timestamp\":\"1768040485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:27+05:30"} [2026-01-10 15:51:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:21:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==", "timestamp": "1768040485", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:51:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA== [2026-01-10 15:51:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:51:30] [INFO] Sending instructions to 917202000200 [2026-01-10 15:51:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:51:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:51:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c618b654f694c36b205db0f8294d0c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:51:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:21:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==", "timestamp": "1768040493", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:51:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:51:38] [INFO] Sending instructions to 917202000200 [2026-01-10 15:51:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:51:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:51:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae72640046fb4469826751a42a382eae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==\",\"timestamp\":\"1768040493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:35+05:30"} [2026-01-10 15:51:43] [DEBUG] Ignoring event: delivered [2026-01-10 15:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDQ3N0FCRjI4RTcyQjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDQ3N0FCRjI4RTcyQjdEAA==\",\"timestamp\":\"1768040490\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:32+05:30"} [2026-01-10 15:51:43] [DEBUG] Ignoring event: delivered [2026-01-10 15:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==\",\"timestamp\":\"1768040493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:35+05:30"} [2026-01-10 15:51:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA== [2026-01-10 15:51:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:21:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDQ3N0FCRjI4RTcyQjdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDQ3N0FCRjI4RTcyQjdEAA==", "timestamp": "1768040490", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:51:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:51:43] [INFO] Sending instructions to 917202000200 [2026-01-10 15:51:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:51:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:51:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72bd9b0007a844c886e336904186e6ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==\",\"timestamp\":\"1768040493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:35+05:30"} [2026-01-10 15:52:15] [DEBUG] Ignoring event: delivered [2026-01-10 15:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:50:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUzQTJFRjZBQTExNjhBQUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUzQTJFRjZBQTExNjhBQUFDAA==\",\"timestamp\":\"1768040418\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:20+05:30"} [2026-01-10 15:52:15] [DEBUG] Ignoring event: delivered [2026-01-10 15:52:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==\",\"timestamp\":\"1768040485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:27+05:30"} [2026-01-10 15:52:15] [DEBUG] Ignoring event: delivered [2026-01-10 15:52:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:22:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDRURDRkQ0MjQ1REYzOTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDRURDRkQ0MjQ1REYzOTlGAA==", "timestamp": "1768040537", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:52:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:52:19] [INFO] Sending instructions to 917202000200 [2026-01-10 15:52:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:52:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:52:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "186b6227f5d04fff93e5464e46396fb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDRURDRkQ0MjQ1REYzOTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDRURDRkQ0MjQ1REYzOTlGAA==\",\"timestamp\":\"1768040537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:20+05:30"} [2026-01-10 15:52:23] [DEBUG] Ignoring event: delivered [2026-01-10 15:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==\",\"timestamp\":\"1768040533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:15+05:30"} [2026-01-10 15:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==\",\"timestamp\":\"1768040493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:35+05:30"} [2026-01-10 15:52:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA== [2026-01-10 15:52:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:22:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==", "timestamp": "1768040533", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:52:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA== [2026-01-10 15:52:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==\",\"timestamp\":\"1768040533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:15+05:30"} [2026-01-10 15:52:23] [DEBUG] Ignoring event: delivered [2026-01-10 15:52:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:52:23] [INFO] Sending instructions to 917202000200 [2026-01-10 15:52:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:52:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:52:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8efcc105d61c4727901793c2107af472", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:52:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:22:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QTU3RTNFRjM3MzE4RjA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QTU3RTNFRjM3MzE4RjA1AA==", "timestamp": "1768040546", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:52:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:52:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:52:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:52:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:52:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d24d8e6a500404cba0f48ee2847f94b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:52:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QTU3RTNFRjM3MzE4RjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QTU3RTNFRjM3MzE4RjA1AA==\",\"timestamp\":\"1768040546\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:28+05:30"} [2026-01-10 15:52:29] [DEBUG] Ignoring event: delivered [2026-01-10 15:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==\",\"timestamp\":\"1768040533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:15+05:30"} [2026-01-10 15:52:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA== [2026-01-10 15:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkyRURGRjlFRjk5RjI0OEY3AA==\",\"timestamp\":\"1768040533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:15+05:30"} [2026-01-10 15:52:54] [DEBUG] Ignoring event: delivered [2026-01-10 15:52:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDRURDRkQ0MjQ1REYzOTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdDRURDRkQ0MjQ1REYzOTlGAA==\",\"timestamp\":\"1768040537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:20+05:30"} [2026-01-10 15:52:54] [DEBUG] Ignoring event: delivered [2026-01-10 15:53:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:22:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0M0IxMEI0NTMwMTNENEY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0M0IxMEI0NTMwMTNENEY2AA==", "timestamp": "1768040573", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:53:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:53:14] [INFO] Sending instructions to 917202000200 [2026-01-10 15:53:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:53:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:53:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3NEIxNTA0RjU5RjA1QkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3NEIxNTA0RjU5RjA1QkM5AA==\",\"timestamp\":\"1768040582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:04+05:30"} [2026-01-10 15:53:14] [DEBUG] Ignoring event: delivered [2026-01-10 15:53:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47aad043ff4d4cedbdbbb3b67f70ccb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==\",\"timestamp\":\"1768040485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:27+05:30"} [2026-01-10 15:53:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:53:18] [INFO] Sending instructions to 917202000200 [2026-01-10 15:53:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:53:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:53:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0fd1af5e86c4998af58d8d9bb98eac1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:53:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDQ3N0FCRjI4RTcyQjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIwMDQ3N0FCRjI4RTcyQjdEAA==\",\"timestamp\":\"1768040490\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:32+05:30"} [2026-01-10 15:53:19] [DEBUG] Ignoring event: delivered [2026-01-10 15:53:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA==\",\"timestamp\":\"1768040597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:20+05:30"} [2026-01-10 15:53:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:53:21] [INFO] Sending instructions to 917202000200 [2026-01-10 15:53:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:53:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:53:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a411759c75cb43798ac3e6a15a8ff84c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:53:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:23:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxQzE4QzJGMjJBNTI3M0VCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxQzE4QzJGMjJBNTI3M0VCAA==", "timestamp": "1768040602", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:53:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:53:25] [INFO] Sending instructions to 917202000200 [2026-01-10 15:53:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:53:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:53:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:23:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3NEIxNTA0RjU5RjA1QkM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3NEIxNTA0RjU5RjA1QkM5AA==", "timestamp": "1768040582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:53:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:53:25] [INFO] Sending instructions to 917202000200 [2026-01-10 15:53:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:53:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA==\",\"timestamp\":\"1768040597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:20+05:30"} [2026-01-10 15:53:25] [DEBUG] Ignoring event: delivered [2026-01-10 15:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRCQUQyQTlDREVCODg5MTFBAA==\",\"timestamp\":\"1768040485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:27+05:30"} [2026-01-10 15:53:25] [DEBUG] Ignoring event: delivered [2026-01-10 15:53:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:23:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA==", "timestamp": "1768040597", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:53:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA== [2026-01-10 15:53:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fcc3470382a463ebe1968d356094541", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:53:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85fd53c373c64848add3fc67f9af2c23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxQzE4QzJGMjJBNTI3M0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxQzE4QzJGMjJBNTI3M0VCAA==\",\"timestamp\":\"1768040602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:24+05:30"} [2026-01-10 15:53:26] [DEBUG] Ignoring event: delivered [2026-01-10 15:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:51:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0NDI3QTBDMkQyNDA5NUNDAA==\",\"timestamp\":\"1768040493\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:51:35+05:30"} [2026-01-10 15:53:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:53:26] [INFO] Sending instructions to 917202000200 [2026-01-10 15:53:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:53:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:53:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcc3bcf1619946048ab6409785483d02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:46:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0QzdGMDY4MThGMDM0NUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU0QzdGMDY4MThGMDM0NUQ5AA==\",\"timestamp\":\"1768040187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:46:29+05:30"} [2026-01-10 15:53:27] [DEBUG] Ignoring event: delivered [2026-01-10 15:53:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0M0IxMEI0NTMwMTNENEY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0M0IxMEI0NTMwMTNENEY2AA==\",\"timestamp\":\"1768040573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:55+05:30"} [2026-01-10 15:53:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0M0IxMEI0NTMwMTNENEY2AA== [2026-01-10 15:53:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0M0IxMEI0NTMwMTNENEY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0M0IxMEI0NTMwMTNENEY2AA==\",\"timestamp\":\"1768040573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:55+05:30"} [2026-01-10 15:53:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:53:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3NEIxNTA0RjU5RjA1QkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE3NEIxNTA0RjU5RjA1QkM5AA==\",\"timestamp\":\"1768040582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:04+05:30"} [2026-01-10 15:53:42] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:24:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwMkU2NTM2MkRGNDBFOTExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwMkU2NTM2MkRGNDBFOTExAA==", "timestamp": "1768040639", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxQzE4QzJGMjJBNTI3M0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxQzE4QzJGMjJBNTI3M0VCAA==\",\"timestamp\":\"1768040602\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:24+05:30"} [2026-01-10 15:54:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkUxQzE4QzJGMjJBNTI3M0VCAA== [2026-01-10 15:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==\",\"timestamp\":\"1768040631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:54+05:30"} [2026-01-10 15:54:04] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:23:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==", "timestamp": "1768040631", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:54:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:54:04] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:04] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e6cb0a723f44e68af789961f9abe856", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cafe6ec76779441085b88026550adc05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1OUMyQkUyODYzNDE1MDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1OUMyQkUyODYzNDE1MDRBAA==\",\"timestamp\":\"1768040640\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:02+05:30"} [2026-01-10 15:54:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0MzJBQUY0NDZGRDg3MzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0MzJBQUY0NDZGRDg3MzIxAA==\",\"timestamp\":\"1768040635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:58+05:30"} [2026-01-10 15:54:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4QTlBMTA2MzA0MDMyOTZCAA==\",\"timestamp\":\"1768040222\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:05+05:30"} [2026-01-10 15:54:05] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:23:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0MzJBQUY0NDZGRDg3MzIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0MzJBQUY0NDZGRDg3MzIxAA==", "timestamp": "1768040635", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:54:06] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBNzA3NDUwQkEyMTAxREM5AA==\",\"timestamp\":\"1768040597\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:20+05:30"} [2026-01-10 15:54:06] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:24:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1OUMyQkUyODYzNDE1MDRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1OUMyQkUyODYzNDE1MDRBAA==", "timestamp": "1768040640", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:54:06] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==\",\"timestamp\":\"1768040631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:54+05:30"} [2026-01-10 15:54:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwMkU2NTM2MkRGNDBFOTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwMkU2NTM2MkRGNDBFOTExAA==\",\"timestamp\":\"1768040639\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:02+05:30"} [2026-01-10 15:54:06] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA== [2026-01-10 15:54:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9773b0d0cca4a8fa657fa44901aac43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "040c85a3032748829629003d6121af9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:24:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==", "timestamp": "1768040648", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:54:11] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52eaaab77005443ebcf441f43fd8823c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==\",\"timestamp\":\"1768040648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:11+05:30"} [2026-01-10 15:54:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA== [2026-01-10 15:54:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==\",\"timestamp\":\"1768040648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:11+05:30"} [2026-01-10 15:54:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:52:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QTU3RTNFRjM3MzE4RjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg0QTU3RTNFRjM3MzE4RjA1AA==\",\"timestamp\":\"1768040546\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:52:28+05:30"} [2026-01-10 15:54:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:54:18] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf9fcf09b1a44ae5bf3fb9ea789a8bd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1ODlDOENDNUZFNDg1OTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1ODlDOENDNUZFNDg1OTE4AA==\",\"timestamp\":\"1768040654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:19+05:30"} [2026-01-10 15:54:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1ODlDOENDNUZFNDg1OTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1ODlDOENDNUZFNDg1OTE4AA==\",\"timestamp\":\"1768040654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:19+05:30"} [2026-01-10 15:54:19] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:54:19] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ece39c7919c4793a1d98f9848c7beaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:24:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1ODlDOENDNUZFNDg1OTE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1ODlDOENDNUZFNDg1OTE4AA==", "timestamp": "1768040654", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ1ODlDOENDNUZFNDg1OTE4AA== [2026-01-10 15:54:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:24:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEMkEwRjY0Rjc5M0I5MTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEMkEwRjY0Rjc5M0I5MTE5AA==", "timestamp": "1768040662", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:54:23] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a7aa6eab30d4946ba711b09c1a95dfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEMkEwRjY0Rjc5M0I5MTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEMkEwRjY0Rjc5M0I5MTE5AA==\",\"timestamp\":\"1768040662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:25+05:30"} [2026-01-10 15:54:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEMkEwRjY0Rjc5M0I5MTE5AA== [2026-01-10 15:54:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEMkEwRjY0Rjc5M0I5MTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FEMkEwRjY0Rjc5M0I5MTE5AA==\",\"timestamp\":\"1768040662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:25+05:30"} [2026-01-10 15:54:26] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:24:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==", "timestamp": "1768040667", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:54:29] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9833e0d771248d896045886c06f7e5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==\",\"timestamp\":\"1768040631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:54+05:30"} [2026-01-10 15:54:31] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==\",\"timestamp\":\"1768040667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:30+05:30"} [2026-01-10 15:54:32] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0MzJBQUY0NDZGRDg3MzIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM0MzJBQUY0NDZGRDg3MzIxAA==\",\"timestamp\":\"1768040635\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:58+05:30"} [2026-01-10 15:54:32] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:53:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA==\",\"timestamp\":\"1768040631\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:53:54+05:30"} [2026-01-10 15:54:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4NUIyRjBBQjg5RjA4N0ZEAA== [2026-01-10 15:54:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==\",\"timestamp\":\"1768040667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:30+05:30"} [2026-01-10 15:54:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA== [2026-01-10 15:54:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:24:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==", "timestamp": "1768040672", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:54:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:54:36] [INFO] Sending instructions to 917202000200 [2026-01-10 15:54:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:54:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:54:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwMkU2NTM2MkRGNDBFOTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwMkU2NTM2MkRGNDBFOTExAA==\",\"timestamp\":\"1768040639\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:02+05:30"} [2026-01-10 15:54:36] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1OUMyQkUyODYzNDE1MDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU1OUMyQkUyODYzNDE1MDRBAA==\",\"timestamp\":\"1768040640\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:02+05:30"} [2026-01-10 15:54:36] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1e18f47ce074e27855bde6121168bcf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:54:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==\",\"timestamp\":\"1768040672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:34+05:30"} [2026-01-10 15:54:37] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==\",\"timestamp\":\"1768040672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:34+05:30"} [2026-01-10 15:54:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA== [2026-01-10 15:54:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgyMjdCNzcwMUI5MDhDMjEwAA==\",\"timestamp\":\"1768040260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:47:41+05:30"} [2026-01-10 15:54:43] [DEBUG] Ignoring event: delivered [2026-01-10 15:54:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==\",\"timestamp\":\"1768040648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:11+05:30"} [2026-01-10 15:54:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA== [2026-01-10 15:54:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2MjFCMkFFOUM1QjZBNkMxAA==\",\"timestamp\":\"1768040648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:11+05:30"} [2026-01-10 15:54:45] [DEBUG] Ignoring event: delivered [2026-01-10 15:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==\",\"timestamp\":\"1768040667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:30+05:30"} [2026-01-10 15:55:04] [DEBUG] Ignoring event: delivered [2026-01-10 15:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA==\",\"timestamp\":\"1768040667\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:30+05:30"} [2026-01-10 15:55:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0FERTFBQzE3MjE4RDIyMUJFAA== [2026-01-10 15:55:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==\",\"timestamp\":\"1768040672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:34+05:30"} [2026-01-10 15:55:06] [DEBUG] Ignoring event: delivered [2026-01-10 15:55:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:54:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA==\",\"timestamp\":\"1768040672\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:54:34+05:30"} [2026-01-10 15:55:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ4QUQwNTA4RUMxQzc5NTM2AA== [2026-01-10 15:55:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:25:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIwMkNBQjE2RjUxMDZCNzcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIwMkNBQjE2RjUxMDZCNzcwAA==", "timestamp": "1768040710", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:55:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:55:12] [INFO] Sending instructions to 917202000200 [2026-01-10 15:55:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:55:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:55:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bce37e1ed16c4efebfed92de59fcf6bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:55:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIwMkNBQjE2RjUxMDZCNzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIwMkNBQjE2RjUxMDZCNzcwAA==\",\"timestamp\":\"1768040710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:12+05:30"} [2026-01-10 15:55:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIwMkNBQjE2RjUxMDZCNzcwAA== [2026-01-10 15:55:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIwMkNBQjE2RjUxMDZCNzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTIwMkNBQjE2RjUxMDZCNzcwAA==\",\"timestamp\":\"1768040710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:12+05:30"} [2026-01-10 15:55:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:55:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:25:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDlDMTc1MDE1MDQ2M0VDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDlDMTc1MDE1MDQ2M0VDAA==", "timestamp": "1768040716", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:55:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:55:17] [INFO] Sending instructions to 917202000200 [2026-01-10 15:55:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:55:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:55:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3f81b20c8cc49c18358671f895ca5b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:55:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDlDMTc1MDE1MDQ2M0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDlDMTc1MDE1MDQ2M0VDAA==\",\"timestamp\":\"1768040716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:17+05:30"} [2026-01-10 15:55:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDlDMTc1MDE1MDQ2M0VDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDlDMTc1MDE1MDQ2M0VDAA==\",\"timestamp\":\"1768040716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:17+05:30"} [2026-01-10 15:55:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM0RDlDMTc1MDE1MDQ2M0VDAA== [2026-01-10 15:55:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:25:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQThBMzNBQzFCRUI2QkFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQThBMzNBQzFCRUI2QkFDAA==", "timestamp": "1768040721", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:55:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:55:22] [INFO] Sending instructions to 917202000200 [2026-01-10 15:55:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:55:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:55:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a358e01bd9ee45a6874dffb9acbc8cbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:55:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQThBMzNBQzFCRUI2QkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQThBMzNBQzFCRUI2QkFDAA==\",\"timestamp\":\"1768040721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:23+05:30"} [2026-01-10 15:55:23] [DEBUG] Ignoring event: delivered [2026-01-10 15:55:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQThBMzNBQzFCRUI2QkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQThBMzNBQzFCRUI2QkFDAA==\",\"timestamp\":\"1768040721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:23+05:30"} [2026-01-10 15:55:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFEQThBMzNBQzFCRUI2QkFDAA== [2026-01-10 15:55:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:48:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxNEJEREQ4OEI4OUZFNURDAA==\",\"timestamp\":\"1768040318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:48:41+05:30"} [2026-01-10 15:55:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:55:39] [INFO] Sending instructions to 917202000200 [2026-01-10 15:55:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:55:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:55:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da44c5cd6ee146809cc19cba77af6ea4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:55:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:25:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEOEM5MUU2QjMyMzNFRTkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEOEM5MUU2QjMyMzNFRTkzAA==", "timestamp": "1768040743", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:55:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:55:44] [INFO] Sending instructions to 917202000200 [2026-01-10 15:55:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:55:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:55:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1fbd866afdf4fa7bcdbd35414538a12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:55:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEOEM5MUU2QjMyMzNFRTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEOEM5MUU2QjMyMzNFRTkzAA==\",\"timestamp\":\"1768040743\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:44+05:30"} [2026-01-10 15:55:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEOEM5MUU2QjMyMzNFRTkzAA== [2026-01-10 15:55:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEOEM5MUU2QjMyMzNFRTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEOEM5MUU2QjMyMzNFRTkzAA==\",\"timestamp\":\"1768040743\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:44+05:30"} [2026-01-10 15:55:45] [DEBUG] Ignoring event: delivered [2026-01-10 15:55:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNDE2OTZGMkE0REQ3RDM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNDE2OTZGMkE0REQ3RDM0AA==", "timestamp": "1768040756", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:55:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:55:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:55:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:55:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:55:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97eac90f3b81450a92faea119f06ef69", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNDE2OTZGMkE0REQ3RDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNDE2OTZGMkE0REQ3RDM0AA==\",\"timestamp\":\"1768040756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:59+05:30"} [2026-01-10 15:55:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNDE2OTZGMkE0REQ3RDM0AA== [2026-01-10 15:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNDE2OTZGMkE0REQ3RDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwNDE2OTZGMkE0REQ3RDM0AA==\",\"timestamp\":\"1768040756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:55:59+05:30"} [2026-01-10 15:55:59] [DEBUG] Ignoring event: delivered [2026-01-10 15:56:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:26:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4OEI0MDdERDk0ODhEQkQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4OEI0MDdERDk0ODhEQkQzAA==", "timestamp": "1768040770", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:56:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:56:11] [INFO] Sending instructions to 917202000200 [2026-01-10 15:56:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:56:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:56:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9af9c51dce08414da6f91f925d4658d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:56:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4OEI0MDdERDk0ODhEQkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4OEI0MDdERDk0ODhEQkQzAA==\",\"timestamp\":\"1768040770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:12+05:30"} [2026-01-10 15:56:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4OEI0MDdERDk0ODhEQkQzAA== [2026-01-10 15:56:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4OEI0MDdERDk0ODhEQkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU4OEI0MDdERDk0ODhEQkQzAA==\",\"timestamp\":\"1768040770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:12+05:30"} [2026-01-10 15:56:13] [DEBUG] Ignoring event: delivered [2026-01-10 15:56:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2MEY1RjU5MTQ3RUMxRTQzAA==\",\"timestamp\":\"1768040358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:20+05:30"} [2026-01-10 15:56:16] [DEBUG] Ignoring event: delivered [2026-01-10 15:56:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:26:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBQTNBMkUxQzdGOEYyNjI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBQTNBMkUxQzdGOEYyNjI5AA==", "timestamp": "1768040775", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:56:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:56:17] [INFO] Sending instructions to 917202000200 [2026-01-10 15:56:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:56:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:56:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9054d6636b35490fa44cec56664cd144", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:56:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBQTNBMkUxQzdGOEYyNjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBQTNBMkUxQzdGOEYyNjI5AA==\",\"timestamp\":\"1768040775\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:17+05:30"} [2026-01-10 15:56:18] [DEBUG] Ignoring event: delivered [2026-01-10 15:56:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBQTNBMkUxQzdGOEYyNjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBQTNBMkUxQzdGOEYyNjI5AA==\",\"timestamp\":\"1768040775\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:17+05:30"} [2026-01-10 15:56:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZBQTNBMkUxQzdGOEYyNjI5AA== [2026-01-10 15:56:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==\",\"timestamp\":\"1768040367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:29+05:30"} [2026-01-10 15:56:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:56:25] [INFO] Sending instructions to 917202000200 [2026-01-10 15:56:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:56:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:56:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThCMzM5MUNFRkZFNURFQzI1AA==\",\"timestamp\":\"1768040367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:49:29+05:30"} [2026-01-10 15:56:25] [DEBUG] Ignoring event: delivered [2026-01-10 15:56:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b88e33d82ac4492380ec8840117df156", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:56:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:26:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5M0E5M0NDMTMyMUY3MjEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5M0E5M0NDMTMyMUY3MjEzAA==", "timestamp": "1768040792", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:56:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:56:34] [INFO] Sending instructions to 917202000200 [2026-01-10 15:56:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:56:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:56:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7461fd8643c64c1886ca3e05c77f6d91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:56:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5M0E5M0NDMTMyMUY3MjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5M0E5M0NDMTMyMUY3MjEzAA==\",\"timestamp\":\"1768040792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:34+05:30"} [2026-01-10 15:56:34] [DEBUG] Ignoring event: delivered [2026-01-10 15:56:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5M0E5M0NDMTMyMUY3MjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5M0E5M0NDMTMyMUY3MjEzAA==\",\"timestamp\":\"1768040792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:34+05:30"} [2026-01-10 15:56:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc5M0E5M0NDMTMyMUY3MjEzAA== [2026-01-10 15:56:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:26:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBBOTRCMkVEOTE4MzhDRTU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBBOTRCMkVEOTE4MzhDRTU3AA==", "timestamp": "1768040812", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:56:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:56:54] [INFO] Sending instructions to 917202000200 [2026-01-10 15:56:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:56:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:56:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa8891a47cf648f2bd51b683c0c2e21c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBBOTRCMkVEOTE4MzhDRTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBBOTRCMkVEOTE4MzhDRTU3AA==\",\"timestamp\":\"1768040812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:55+05:30"} [2026-01-10 15:56:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBBOTRCMkVEOTE4MzhDRTU3AA== [2026-01-10 15:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBBOTRCMkVEOTE4MzhDRTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBBOTRCMkVEOTE4MzhDRTU3AA==\",\"timestamp\":\"1768040812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:55+05:30"} [2026-01-10 15:56:56] [DEBUG] Ignoring event: delivered [2026-01-10 15:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzODkwQjE3RTUxNkIzNTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzODkwQjE3RTUxNkIzNTZDAA==\",\"timestamp\":\"1768040398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:01+05:30"} [2026-01-10 15:56:57] [DEBUG] Ignoring event: delivered [2026-01-10 15:56:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:49:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzODkwQjE3RTUxNkIzNTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEzODkwQjE3RTUxNkIzNTZDAA==\",\"timestamp\":\"1768040398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:50:01+05:30"} [2026-01-10 15:56:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:56:57] [INFO] Sending instructions to 917202000200 [2026-01-10 15:56:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:56:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:56:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5c5a014295f4f2aae1e873b9dd780d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:56:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:26:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QjU5MUY3OUFGQ0Q3NUIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QjU5MUY3OUFGQ0Q3NUIxAA==", "timestamp": "1768040816", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:56:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:56:58] [INFO] Sending instructions to 917202000200 [2026-01-10 15:56:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:56:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:56:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48b63afde26a4bfb9b62ecf11669c828", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:56:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QjU5MUY3OUFGQ0Q3NUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QjU5MUY3OUFGQ0Q3NUIxAA==\",\"timestamp\":\"1768040816\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:58+05:30"} [2026-01-10 15:56:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QjU5MUY3OUFGQ0Q3NUIxAA== [2026-01-10 15:56:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QjU5MUY3OUFGQ0Q3NUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk5QjU5MUY3OUFGQ0Q3NUIxAA==\",\"timestamp\":\"1768040816\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:56:58+05:30"} [2026-01-10 15:56:59] [DEBUG] Ignoring event: delivered [2026-01-10 15:57:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:27:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MDNEODQ0MkQ2NzQxRjE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MDNEODQ0MkQ2NzQxRjE0AA==", "timestamp": "1768040848", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:57:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:57:29] [INFO] Sending instructions to 917202000200 [2026-01-10 15:57:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:57:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:57:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37958759a0444e9aab2c4dceefa1637e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:57:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:57:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MDNEODQ0MkQ2NzQxRjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MDNEODQ0MkQ2NzQxRjE0AA==\",\"timestamp\":\"1768040848\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:57:32+05:30"} [2026-01-10 15:57:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MDNEODQ0MkQ2NzQxRjE0AA== [2026-01-10 15:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:57:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MDNEODQ0MkQ2NzQxRjE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5MDNEODQ0MkQ2NzQxRjE0AA==\",\"timestamp\":\"1768040848\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:57:32+05:30"} [2026-01-10 15:57:33] [DEBUG] Ignoring event: delivered [2026-01-10 15:57:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:27:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0ODgzODdGNDI1NTk1RjkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0ODgzODdGNDI1NTk1RjkzAA==", "timestamp": "1768040851", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:57:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:57:33] [INFO] Sending instructions to 917202000200 [2026-01-10 15:57:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:57:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:57:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c14e9f2eef7048e38c66c02c9f2025c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:57:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:27:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2MDgxNzcwODUyREYxNDA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2MDgxNzcwODUyREYxNDA4AA==", "timestamp": "1768040852", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:57:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:57:34] [INFO] Sending instructions to 917202000200 [2026-01-10 15:57:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:57:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:57:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e02478b8cf1400a9c240a56512588bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:57:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:57:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2MDgxNzcwODUyREYxNDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2MDgxNzcwODUyREYxNDA4AA==\",\"timestamp\":\"1768040852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:57:34+05:30"} [2026-01-10 15:57:35] [DEBUG] Ignoring event: delivered [2026-01-10 15:57:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0ODgzODdGNDI1NTk1RjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0ODgzODdGNDI1NTk1RjkzAA==\",\"timestamp\":\"1768040851\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:57:34+05:30"} [2026-01-10 15:57:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0ODgzODdGNDI1NTk1RjkzAA== [2026-01-10 15:57:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0ODgzODdGNDI1NTk1RjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg0ODgzODdGNDI1NTk1RjkzAA==\",\"timestamp\":\"1768040851\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:57:34+05:30"} [2026-01-10 15:57:35] [DEBUG] Ignoring event: delivered [2026-01-10 15:57:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:27:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQzhFMjM5NTUyNkJDNTBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQzhFMjM5NTUyNkJDNTBGAA==", "timestamp": "1768040869", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:57:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:57:51] [INFO] Sending instructions to 917202000200 [2026-01-10 15:57:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:57:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:57:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69a8312f270b4f93bf01051bd50dfc6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:57:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:57:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQzhFMjM5NTUyNkJDNTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQzhFMjM5NTUyNkJDNTBGAA==\",\"timestamp\":\"1768040869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:57:52+05:30"} [2026-01-10 15:57:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQzhFMjM5NTUyNkJDNTBGAA== [2026-01-10 15:57:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:57:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQzhFMjM5NTUyNkJDNTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVBQzhFMjM5NTUyNkJDNTBGAA==\",\"timestamp\":\"1768040869\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:57:52+05:30"} [2026-01-10 15:57:53] [DEBUG] Ignoring event: delivered [2026-01-10 15:58:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:28:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QjFCRUQxMzEyQjI4REZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QjFCRUQxMzEyQjI4REZBAA==", "timestamp": "1768040884", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:58:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:58:06] [INFO] Sending instructions to 917202000200 [2026-01-10 15:58:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:58:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:58:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc610b675b5a41fab4b679f37cb301b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:58:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QjFCRUQxMzEyQjI4REZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QjFCRUQxMzEyQjI4REZBAA==\",\"timestamp\":\"1768040884\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:07+05:30"} [2026-01-10 15:58:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QjFCRUQxMzEyQjI4REZBAA== [2026-01-10 15:58:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QjFCRUQxMzEyQjI4REZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg5QjFCRUQxMzEyQjI4REZBAA==\",\"timestamp\":\"1768040884\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:07+05:30"} [2026-01-10 15:58:07] [DEBUG] Ignoring event: delivered [2026-01-10 15:58:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:28:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyNjc4QzU2RThGQzNDQTdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyNjc4QzU2RThGQzNDQTdCAA==", "timestamp": "1768040889", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:58:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:58:11] [INFO] Sending instructions to 917202000200 [2026-01-10 15:58:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:58:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:58:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0495bb9a884242b8a45139b0cfc941cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:58:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyNjc4QzU2RThGQzNDQTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyNjc4QzU2RThGQzNDQTdCAA==\",\"timestamp\":\"1768040889\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:11+05:30"} [2026-01-10 15:58:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyNjc4QzU2RThGQzNDQTdCAA== [2026-01-10 15:58:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyNjc4QzU2RThGQzNDQTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUyNjc4QzU2RThGQzNDQTdCAA==\",\"timestamp\":\"1768040889\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:11+05:30"} [2026-01-10 15:58:12] [DEBUG] Ignoring event: delivered [2026-01-10 15:58:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:28:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4NUU0OTlEN0U3MEI3OUU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4NUU0OTlEN0U3MEI3OUU3AA==", "timestamp": "1768040895", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:58:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:58:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:58:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:58:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:58:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c83864981e34edf90fa65c273faddff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:58:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4NUU0OTlEN0U3MEI3OUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4NUU0OTlEN0U3MEI3OUU3AA==\",\"timestamp\":\"1768040895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:18+05:30"} [2026-01-10 15:58:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4NUU0OTlEN0U3MEI3OUU3AA== [2026-01-10 15:58:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4NUU0OTlEN0U3MEI3OUU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU4NUU0OTlEN0U3MEI3OUU3AA==\",\"timestamp\":\"1768040895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:18+05:30"} [2026-01-10 15:58:19] [DEBUG] Ignoring event: delivered [2026-01-10 15:58:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:28:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3M0EwNTU4NzkwNjU4NzBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3M0EwNTU4NzkwNjU4NzBGAA==", "timestamp": "1768040906", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:58:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:58:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:58:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:58:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:58:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ebbdcee306c450ebe793d940ba211bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:58:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:28:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczMEFEQTQ1OUY1OTU5ODdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczMEFEQTQ1OUY1OTU5ODdEAA==", "timestamp": "1768040906", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:58:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:58:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:58:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:58:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:58:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05d694dfd9f44c03a1bfc2ed773b01af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczMEFEQTQ1OUY1OTU5ODdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzczMEFEQTQ1OUY1OTU5ODdEAA==\",\"timestamp\":\"1768040906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:28+05:30"} [2026-01-10 15:58:29] [DEBUG] Ignoring event: delivered [2026-01-10 15:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3M0EwNTU4NzkwNjU4NzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3M0EwNTU4NzkwNjU4NzBGAA==\",\"timestamp\":\"1768040906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:28+05:30"} [2026-01-10 15:58:29] [DEBUG] Ignoring event: delivered [2026-01-10 15:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3M0EwNTU4NzkwNjU4NzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3M0EwNTU4NzkwNjU4NzBGAA==\",\"timestamp\":\"1768040906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:28+05:30"} [2026-01-10 15:58:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3M0EwNTU4NzkwNjU4NzBGAA== [2026-01-10 15:58:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:28:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4NTM2RkUwMzUxNTcxMjFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4NTM2RkUwMzUxNTcxMjFEAA==", "timestamp": "1768040918", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:58:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:58:40] [INFO] Sending instructions to 917202000200 [2026-01-10 15:58:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:58:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:58:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdd7b300af8341df84dfda5d48d9f567", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:58:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4NTM2RkUwMzUxNTcxMjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4NTM2RkUwMzUxNTcxMjFEAA==\",\"timestamp\":\"1768040918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:41+05:30"} [2026-01-10 15:58:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:58:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4NTM2RkUwMzUxNTcxMjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4NTM2RkUwMzUxNTcxMjFEAA==\",\"timestamp\":\"1768040918\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:41+05:30"} [2026-01-10 15:58:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg4NTM2RkUwMzUxNTcxMjFEAA== [2026-01-10 15:58:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:28:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkQ5MDQ2MzUxNzEwMzZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkQ5MDQ2MzUxNzEwMzZFAA==", "timestamp": "1768040930", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:58:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:58:52] [INFO] Sending instructions to 917202000200 [2026-01-10 15:58:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:58:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:58:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd373dabc9ff4ea4983da72c3f8adbe4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:58:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkQ5MDQ2MzUxNzEwMzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkQ5MDQ2MzUxNzEwMzZFAA==\",\"timestamp\":\"1768040930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:54+05:30"} [2026-01-10 15:58:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkQ5MDQ2MzUxNzEwMzZFAA== [2026-01-10 15:58:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:58:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkQ5MDQ2MzUxNzEwMzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwNkQ5MDQ2MzUxNzEwMzZFAA==\",\"timestamp\":\"1768040930\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:58:54+05:30"} [2026-01-10 15:58:55] [DEBUG] Ignoring event: delivered [2026-01-10 15:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3QTM1QzdBNjY3ODNCQTk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3QTM1QzdBNjY3ODNCQTk5AA==", "timestamp": "1768040954", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:59:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:59:16] [INFO] Sending instructions to 917202000200 [2026-01-10 15:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:59:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e39e26acc2464b3ead19b9c1c7f34caf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:59:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3QTM1QzdBNjY3ODNCQTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3QTM1QzdBNjY3ODNCQTk5AA==\",\"timestamp\":\"1768040954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:16+05:30"} [2026-01-10 15:59:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3QTM1QzdBNjY3ODNCQTk5AA== [2026-01-10 15:59:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3QTM1QzdBNjY3ODNCQTk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3QTM1QzdBNjY3ODNCQTk5AA==\",\"timestamp\":\"1768040954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:16+05:30"} [2026-01-10 15:59:17] [DEBUG] Ignoring event: delivered [2026-01-10 15:59:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:29:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODYxOTUzRDA4NzJERjEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODYxOTUzRDA4NzJERjEzAA==", "timestamp": "1768040959", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:59:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 15:59:21] [INFO] Sending instructions to 917202000200 [2026-01-10 15:59:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:59:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:59:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd5bd73ab97f44b08719d8ad816a0f52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:59:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODYxOTUzRDA4NzJERjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODYxOTUzRDA4NzJERjEzAA==\",\"timestamp\":\"1768040959\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:21+05:30"} [2026-01-10 15:59:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODYxOTUzRDA4NzJERjEzAA== [2026-01-10 15:59:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODYxOTUzRDA4NzJERjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODYxOTUzRDA4NzJERjEzAA==\",\"timestamp\":\"1768040959\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:21+05:30"} [2026-01-10 15:59:21] [DEBUG] Ignoring event: delivered [2026-01-10 15:59:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:29:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBGRkM1QzA4M0JGRERCQ0UyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBGRkM1QzA4M0JGRERCQ0UyAA==", "timestamp": "1768040966", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:59:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:59:28] [INFO] Sending instructions to 917202000200 [2026-01-10 15:59:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:59:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:59:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86e86f24229d4b448bdf1377649c763b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:59:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBGRkM1QzA4M0JGRERCQ0UyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBGRkM1QzA4M0JGRERCQ0UyAA==\",\"timestamp\":\"1768040966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:29+05:30"} [2026-01-10 15:59:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBGRkM1QzA4M0JGRERCQ0UyAA== [2026-01-10 15:59:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBGRkM1QzA4M0JGRERCQ0UyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBGRkM1QzA4M0JGRERCQ0UyAA==\",\"timestamp\":\"1768040966\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:29+05:30"} [2026-01-10 15:59:29] [DEBUG] Ignoring event: delivered [2026-01-10 15:59:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:29:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMEZEMUE1MEM3Q0VGQ0YyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMEZEMUE1MEM3Q0VGQ0YyAA==", "timestamp": "1768040978", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:59:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:59:40] [INFO] Sending instructions to 917202000200 [2026-01-10 15:59:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:59:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:59:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eaa613423a3048449469c2043532e85a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:59:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMEZEMUE1MEM3Q0VGQ0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMEZEMUE1MEM3Q0VGQ0YyAA==\",\"timestamp\":\"1768040978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:40+05:30"} [2026-01-10 15:59:41] [DEBUG] Ignoring event: delivered [2026-01-10 15:59:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMEZEMUE1MEM3Q0VGQ0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMEZEMUE1MEM3Q0VGQ0YyAA==\",\"timestamp\":\"1768040978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:40+05:30"} [2026-01-10 15:59:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMEZEMUE1MEM3Q0VGQ0YyAA== [2026-01-10 15:59:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:29:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3MEY4QkEzOTZERjdBMjZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3MEY4QkEzOTZERjdBMjZEAA==", "timestamp": "1768040995", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 15:59:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 15:59:56] [INFO] Sending instructions to 917202000200 [2026-01-10 15:59:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 15:59:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 15:59:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "349bf73bf9d8451489559ff22328a882", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 15:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3MEY4QkEzOTZERjdBMjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3MEY4QkEzOTZERjdBMjZEAA==\",\"timestamp\":\"1768040995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:58+05:30"} [2026-01-10 15:59:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3MEY4QkEzOTZERjdBMjZEAA== [2026-01-10 15:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:59:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3MEY4QkEzOTZERjdBMjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3MEY4QkEzOTZERjdBMjZEAA==\",\"timestamp\":\"1768040995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:59:58+05:30"} [2026-01-10 15:59:59] [DEBUG] Ignoring event: delivered [2026-01-10 16:00:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:30:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBRjJGQ0Y3MkZGRjYzNTdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBRjJGQ0Y3MkZGRjYzNTdFAA==", "timestamp": "1768041002", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:00:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:00:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:00:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:00:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:00:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7460e7f0454049668e0f48f1ffa31fa6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:00:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBRjJGQ0Y3MkZGRjYzNTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBRjJGQ0Y3MkZGRjYzNTdFAA==\",\"timestamp\":\"1768041002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:04+05:30"} [2026-01-10 16:00:05] [DEBUG] Ignoring event: delivered [2026-01-10 16:00:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBRjJGQ0Y3MkZGRjYzNTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBRjJGQ0Y3MkZGRjYzNTdFAA==\",\"timestamp\":\"1768041002\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:04+05:30"} [2026-01-10 16:00:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBRjJGQ0Y3MkZGRjYzNTdFAA== [2026-01-10 16:00:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:30:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMzhFNUUwRUUxODhBRDQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMzhFNUUwRUUxODhBRDQ0AA==", "timestamp": "1768041008", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:00:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:00:10] [INFO] Sending instructions to 917202000200 [2026-01-10 16:00:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:00:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:00:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e00a929038d48649294000f6521071d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMzhFNUUwRUUxODhBRDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMzhFNUUwRUUxODhBRDQ0AA==\",\"timestamp\":\"1768041008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:10+05:30"} [2026-01-10 16:00:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMzhFNUUwRUUxODhBRDQ0AA== [2026-01-10 16:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMzhFNUUwRUUxODhBRDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwMzhFNUUwRUUxODhBRDQ0AA==\",\"timestamp\":\"1768041008\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:10+05:30"} [2026-01-10 16:00:10] [DEBUG] Ignoring event: delivered [2026-01-10 16:00:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:30:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEMwMTk2MUIxMTEzNENFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEMwMTk2MUIxMTEzNENFAA==", "timestamp": "1768041014", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:00:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:00:16] [INFO] Sending instructions to 917202000200 [2026-01-10 16:00:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:00:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:00:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc6581e5523a4a60a786e256284588c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:00:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEMwMTk2MUIxMTEzNENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEMwMTk2MUIxMTEzNENFAA==\",\"timestamp\":\"1768041014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:16+05:30"} [2026-01-10 16:00:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEMwMTk2MUIxMTEzNENFAA== [2026-01-10 16:00:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEMwMTk2MUIxMTEzNENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNEMEMwMTk2MUIxMTEzNENFAA==\",\"timestamp\":\"1768041014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:16+05:30"} [2026-01-10 16:00:16] [DEBUG] Ignoring event: delivered [2026-01-10 16:00:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:30:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCMUMzMTUyMzEzOTYyQjEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCMUMzMTUyMzEzOTYyQjEzAA==", "timestamp": "1768041020", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:00:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:00:22] [INFO] Sending instructions to 917202000200 [2026-01-10 16:00:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:00:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:00:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad762c938e1c41a6b89f3ba620b5c9f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:00:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCMUMzMTUyMzEzOTYyQjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCMUMzMTUyMzEzOTYyQjEzAA==\",\"timestamp\":\"1768041020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:22+05:30"} [2026-01-10 16:00:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCMUMzMTUyMzEzOTYyQjEzAA== [2026-01-10 16:00:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCMUMzMTUyMzEzOTYyQjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCMUMzMTUyMzEzOTYyQjEzAA==\",\"timestamp\":\"1768041020\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:22+05:30"} [2026-01-10 16:00:23] [DEBUG] Ignoring event: delivered [2026-01-10 16:00:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:30:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5QUVCQkVGRDE2QjY0MzlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5QUVCQkVGRDE2QjY0MzlDAA==", "timestamp": "1768041031", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:00:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:00:32] [INFO] Sending instructions to 917202000200 [2026-01-10 16:00:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:00:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:00:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d61dfdcb0cc4b8eba4508b7293709c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:00:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5QUVCQkVGRDE2QjY0MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5QUVCQkVGRDE2QjY0MzlDAA==\",\"timestamp\":\"1768041031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:33+05:30"} [2026-01-10 16:00:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5QUVCQkVGRDE2QjY0MzlDAA== [2026-01-10 16:00:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5QUVCQkVGRDE2QjY0MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE5QUVCQkVGRDE2QjY0MzlDAA==\",\"timestamp\":\"1768041031\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:33+05:30"} [2026-01-10 16:00:33] [DEBUG] Ignoring event: delivered [2026-01-10 16:00:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:30:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFODZFOEJBQjQ4RjM1QzU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFODZFOEJBQjQ4RjM1QzU0AA==", "timestamp": "1768041032", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:00:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:00:34] [INFO] Sending instructions to 917202000200 [2026-01-10 16:00:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:00:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:00:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b239dc4baeb844c9863ce0ceb8019261", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:00:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFODZFOEJBQjQ4RjM1QzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFODZFOEJBQjQ4RjM1QzU0AA==\",\"timestamp\":\"1768041032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:35+05:30"} [2026-01-10 16:00:35] [DEBUG] Ignoring event: delivered [2026-01-10 16:00:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFODZFOEJBQjQ4RjM1QzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFODZFOEJBQjQ4RjM1QzU0AA==\",\"timestamp\":\"1768041032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:35+05:30"} [2026-01-10 16:00:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFODZFOEJBQjQ4RjM1QzU0AA== [2026-01-10 16:00:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:30:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGQjNDMEZCODNDNjg0ODk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGQjNDMEZCODNDNjg0ODk1AA==", "timestamp": "1768041056", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:00:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:00:57] [INFO] Sending instructions to 917202000200 [2026-01-10 16:00:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:00:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:00:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60235bf1de934390a05996c5c5747ff5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGQjNDMEZCODNDNjg0ODk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGQjNDMEZCODNDNjg0ODk1AA==\",\"timestamp\":\"1768041056\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:59+05:30"} [2026-01-10 16:01:00] [DEBUG] Ignoring event: delivered [2026-01-10 16:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:00:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGQjNDMEZCODNDNjg0ODk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGQjNDMEZCODNDNjg0ODk1AA==\",\"timestamp\":\"1768041056\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:00:59+05:30"} [2026-01-10 16:01:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZGQjNDMEZCODNDNjg0ODk1AA== [2026-01-10 16:01:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:31:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NTQzQTU2MzAwQjE1NzQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NTQzQTU2MzAwQjE1NzQxAA==", "timestamp": "1768041066", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:01:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:01:08] [INFO] Sending instructions to 917202000200 [2026-01-10 16:01:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:01:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:01:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0677ef41d2034193927ac5b728d05dfc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:01:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:01:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NTQzQTU2MzAwQjE1NzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NTQzQTU2MzAwQjE1NzQxAA==\",\"timestamp\":\"1768041066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:01:09+05:30"} [2026-01-10 16:01:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NTQzQTU2MzAwQjE1NzQxAA== [2026-01-10 16:01:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:01:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NTQzQTU2MzAwQjE1NzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg4NTQzQTU2MzAwQjE1NzQxAA==\",\"timestamp\":\"1768041066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:01:09+05:30"} [2026-01-10 16:01:10] [DEBUG] Ignoring event: delivered [2026-01-10 16:01:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:31:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENUM3RjkzQzRDMkQxOTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENUM3RjkzQzRDMkQxOTYwAA==", "timestamp": "1768041091", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:01:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:01:33] [INFO] Sending instructions to 917202000200 [2026-01-10 16:01:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:01:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:01:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac92ae5501474456b126d0a0bc899458", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:01:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:01:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENUM3RjkzQzRDMkQxOTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENUM3RjkzQzRDMkQxOTYwAA==\",\"timestamp\":\"1768041091\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:01:34+05:30"} [2026-01-10 16:01:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENUM3RjkzQzRDMkQxOTYwAA== [2026-01-10 16:01:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:01:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENUM3RjkzQzRDMkQxOTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdENUM3RjkzQzRDMkQxOTYwAA==\",\"timestamp\":\"1768041091\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:01:34+05:30"} [2026-01-10 16:01:34] [DEBUG] Ignoring event: delivered [2026-01-10 16:01:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:31:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NEZDNDQ1REMxOTFBQzk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NEZDNDQ1REMxOTFBQzk0AA==", "timestamp": "1768041097", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:01:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:01:38] [INFO] Sending instructions to 917202000200 [2026-01-10 16:01:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:01:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:01:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea28acb5223046218ffc454630617e53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:01:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:01:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NEZDNDQ1REMxOTFBQzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NEZDNDQ1REMxOTFBQzk0AA==\",\"timestamp\":\"1768041097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:01:38+05:30"} [2026-01-10 16:01:38] [DEBUG] Ignoring event: delivered [2026-01-10 16:01:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:01:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NEZDNDQ1REMxOTFBQzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NEZDNDQ1REMxOTFBQzk0AA==\",\"timestamp\":\"1768041097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:01:38+05:30"} [2026-01-10 16:01:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc4NEZDNDQ1REMxOTFBQzk0AA== [2026-01-10 16:01:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:31:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTgyQTAzMUFBMzM2NEJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTgyQTAzMUFBMzM2NEJCAA==", "timestamp": "1768041102", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:01:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:01:44] [INFO] Sending instructions to 917202000200 [2026-01-10 16:01:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:01:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:01:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de76e2f6cc7c44528296c177545a4093", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:01:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTgyQTAzMUFBMzM2NEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTgyQTAzMUFBMzM2NEJCAA==\",\"timestamp\":\"1768041102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:01:44+05:30"} [2026-01-10 16:01:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:01:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:01:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTgyQTAzMUFBMzM2NEJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTgyQTAzMUFBMzM2NEJCAA==\",\"timestamp\":\"1768041102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:01:44+05:30"} [2026-01-10 16:01:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE0QTgyQTAzMUFBMzM2NEJCAA== [2026-01-10 16:02:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:32:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDMDlGNDNBRTlDQzY4NTQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDMDlGNDNBRTlDQzY4NTQ3AA==", "timestamp": "1768041134", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:02:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:02:16] [INFO] Sending instructions to 917202000200 [2026-01-10 16:02:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:02:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:02:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c80135fd253f4c008660bec62b41e217", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:02:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDMDlGNDNBRTlDQzY4NTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDMDlGNDNBRTlDQzY4NTQ3AA==\",\"timestamp\":\"1768041134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:02:16+05:30"} [2026-01-10 16:02:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDMDlGNDNBRTlDQzY4NTQ3AA== [2026-01-10 16:02:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDMDlGNDNBRTlDQzY4NTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZDMDlGNDNBRTlDQzY4NTQ3AA==\",\"timestamp\":\"1768041134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:02:16+05:30"} [2026-01-10 16:02:17] [DEBUG] Ignoring event: delivered [2026-01-10 16:02:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:32:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjVGMjdDNEI2RDhCMzA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjVGMjdDNEI2RDhCMzA0AA==", "timestamp": "1768041138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:02:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:02:20] [INFO] Sending instructions to 917202000200 [2026-01-10 16:02:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:02:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:02:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1493a42e702c486499c6de58af00ac61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:02:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:32:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QjY1OUY5OTUzREIwOTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QjY1OUY5OTUzREIwOTdCAA==", "timestamp": "1768041140", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:02:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:02:21] [INFO] Sending instructions to 917202000200 [2026-01-10 16:02:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:02:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjVGMjdDNEI2RDhCMzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjVGMjdDNEI2RDhCMzA0AA==\",\"timestamp\":\"1768041138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:02:21+05:30"} [2026-01-10 16:02:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjVGMjdDNEI2RDhCMzA0AA== [2026-01-10 16:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjVGMjdDNEI2RDhCMzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFMjVGMjdDNEI2RDhCMzA0AA==\",\"timestamp\":\"1768041138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:02:21+05:30"} [2026-01-10 16:02:22] [DEBUG] Ignoring event: delivered [2026-01-10 16:02:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a8f43dd7cfa43e4983beecc4f3519af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QjY1OUY5OTUzREIwOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QjY1OUY5OTUzREIwOTdCAA==\",\"timestamp\":\"1768041140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:02:22+05:30"} [2026-01-10 16:02:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QjY1OUY5OTUzREIwOTdCAA== [2026-01-10 16:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QjY1OUY5OTUzREIwOTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA5QjY1OUY5OTUzREIwOTdCAA==\",\"timestamp\":\"1768041140\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:02:22+05:30"} [2026-01-10 16:02:22] [DEBUG] Ignoring event: delivered [2026-01-10 16:02:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:32:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDQzkyQUFCMzkwNDVCRkIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDQzkyQUFCMzkwNDVCRkIyAA==", "timestamp": "1768041174", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:02:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:02:56] [INFO] Sending instructions to 917202000200 [2026-01-10 16:02:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:02:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:02:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e571b7d958b40c9b4e232b81c58fd82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:02:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDQzkyQUFCMzkwNDVCRkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDQzkyQUFCMzkwNDVCRkIyAA==\",\"timestamp\":\"1768041174\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:02:57+05:30"} [2026-01-10 16:02:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDQzkyQUFCMzkwNDVCRkIyAA== [2026-01-10 16:02:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDQzkyQUFCMzkwNDVCRkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RDQzkyQUFCMzkwNDVCRkIyAA==\",\"timestamp\":\"1768041174\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:02:57+05:30"} [2026-01-10 16:02:57] [DEBUG] Ignoring event: delivered [2026-01-10 16:02:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:32:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQUI2MTBGMTM4RDZEMkU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQUI2MTBGMTM4RDZEMkU0AA==", "timestamp": "1768041176", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:02:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:02:58] [INFO] Sending instructions to 917202000200 [2026-01-10 16:02:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:02:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:02:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14a09d7fc9654ea487e30c1026be791a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:03:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQUI2MTBGMTM4RDZEMkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQUI2MTBGMTM4RDZEMkU0AA==\",\"timestamp\":\"1768041176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:00+05:30"} [2026-01-10 16:03:01] [DEBUG] Ignoring event: delivered [2026-01-10 16:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:02:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQUI2MTBGMTM4RDZEMkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQUI2MTBGMTM4RDZEMkU0AA==\",\"timestamp\":\"1768041176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:00+05:30"} [2026-01-10 16:03:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEMwQUI2MTBGMTM4RDZEMkU0AA== [2026-01-10 16:03:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:33:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFNDA3N0VDQTc4ODNERTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFNDA3N0VDQTc4ODNERTM5AA==", "timestamp": "1768041193", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:03:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:03:15] [INFO] Sending instructions to 917202000200 [2026-01-10 16:03:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:03:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:03:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e93fc7498ef84ae6b2e0eef334ddacea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:03:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:03:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFNDA3N0VDQTc4ODNERTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFNDA3N0VDQTc4ODNERTM5AA==\",\"timestamp\":\"1768041193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:17+05:30"} [2026-01-10 16:03:18] [DEBUG] Ignoring event: delivered [2026-01-10 16:03:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:03:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFNDA3N0VDQTc4ODNERTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFNDA3N0VDQTc4ODNERTM5AA==\",\"timestamp\":\"1768041193\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:17+05:30"} [2026-01-10 16:03:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFNDA3N0VDQTc4ODNERTM5AA== [2026-01-10 16:03:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:33:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QkRGN0VDNjMxNUEwQkQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QkRGN0VDNjMxNUEwQkQyAA==", "timestamp": "1768041210", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:03:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:03:32] [INFO] Sending instructions to 917202000200 [2026-01-10 16:03:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:03:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:03:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82d92c5e46fd4bb2a82bbe82e03b8d28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:03:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:33:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyMDY5RjlBMTE2OTk2MDMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyMDY5RjlBMTE2OTk2MDMwAA==", "timestamp": "1768041212", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:03:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:03:34] [INFO] Sending instructions to 917202000200 [2026-01-10 16:03:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:03:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QkRGN0VDNjMxNUEwQkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QkRGN0VDNjMxNUEwQkQyAA==\",\"timestamp\":\"1768041210\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:33+05:30"} [2026-01-10 16:03:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QkRGN0VDNjMxNUEwQkQyAA== [2026-01-10 16:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:03:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QkRGN0VDNjMxNUEwQkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QkRGN0VDNjMxNUEwQkQyAA==\",\"timestamp\":\"1768041210\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:33+05:30"} [2026-01-10 16:03:34] [DEBUG] Ignoring event: delivered [2026-01-10 16:03:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40cb711c8beb411e9f28b7eea4df1194", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyMDY5RjlBMTE2OTk2MDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyMDY5RjlBMTE2OTk2MDMwAA==\",\"timestamp\":\"1768041212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:34+05:30"} [2026-01-10 16:03:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyMDY5RjlBMTE2OTk2MDMwAA== [2026-01-10 16:03:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyMDY5RjlBMTE2OTk2MDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyMDY5RjlBMTE2OTk2MDMwAA==\",\"timestamp\":\"1768041212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:34+05:30"} [2026-01-10 16:03:34] [DEBUG] Ignoring event: delivered [2026-01-10 16:03:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:33:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzMTZBQ0YxNDlEMEE1OTEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzMTZBQ0YxNDlEMEE1OTEzAA==", "timestamp": "1768041229", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:03:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:03:51] [INFO] Sending instructions to 917202000200 [2026-01-10 16:03:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:03:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:03:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9372f8f6e9c24d898ff9c06a55766127", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:03:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzMTZBQ0YxNDlEMEE1OTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzMTZBQ0YxNDlEMEE1OTEzAA==\",\"timestamp\":\"1768041229\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:53+05:30"} [2026-01-10 16:03:54] [DEBUG] Ignoring event: delivered [2026-01-10 16:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:03:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzMTZBQ0YxNDlEMEE1OTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzMTZBQ0YxNDlEMEE1OTEzAA==\",\"timestamp\":\"1768041229\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:03:53+05:30"} [2026-01-10 16:03:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0UzMTZBQ0YxNDlEMEE1OTEzAA== [2026-01-10 16:04:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:34:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRkRFNTlBNEVFNTU1NDlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRkRFNTlBNEVFNTU1NDlEAA==", "timestamp": "1768041246", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:04:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:04:08] [INFO] Sending instructions to 917202000200 [2026-01-10 16:04:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:04:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:04:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7900f120b367463c9f88d88d7f9c46a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:04:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRkRFNTlBNEVFNTU1NDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRkRFNTlBNEVFNTU1NDlEAA==\",\"timestamp\":\"1768041246\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:04:10+05:30"} [2026-01-10 16:04:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRkRFNTlBNEVFNTU1NDlEAA== [2026-01-10 16:04:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRkRFNTlBNEVFNTU1NDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRkRFNTlBNEVFNTU1NDlEAA==\",\"timestamp\":\"1768041246\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:04:10+05:30"} [2026-01-10 16:04:10] [DEBUG] Ignoring event: delivered [2026-01-10 16:04:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:34:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBODYwMkM3OUFEQkVFNjNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBODYwMkM3OUFEQkVFNjNGAA==", "timestamp": "1768041252", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:04:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:04:13] [INFO] Sending instructions to 917202000200 [2026-01-10 16:04:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:04:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:04:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b57790bc3aa401eb98bfe0bc71e20eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:04:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:04:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBODYwMkM3OUFEQkVFNjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBODYwMkM3OUFEQkVFNjNGAA==\",\"timestamp\":\"1768041252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:04:13+05:30"} [2026-01-10 16:04:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:04:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:04:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBODYwMkM3OUFEQkVFNjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBODYwMkM3OUFEQkVFNjNGAA==\",\"timestamp\":\"1768041252\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:04:13+05:30"} [2026-01-10 16:04:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBODYwMkM3OUFEQkVFNjNGAA== [2026-01-10 16:04:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:34:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTYyQ0FFNEQ2QjU5M0QzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTYyQ0FFNEQ2QjU5M0QzAA==", "timestamp": "1768041265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:04:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:04:27] [INFO] Sending instructions to 917202000200 [2026-01-10 16:04:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:04:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:04:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4878b2c5aad4a5598aadc1dfc002bb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:04:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTYyQ0FFNEQ2QjU5M0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTYyQ0FFNEQ2QjU5M0QzAA==\",\"timestamp\":\"1768041265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:04:31+05:30"} [2026-01-10 16:04:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTYyQ0FFNEQ2QjU5M0QzAA== [2026-01-10 16:04:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:04:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTYyQ0FFNEQ2QjU5M0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTYyQ0FFNEQ2QjU5M0QzAA==\",\"timestamp\":\"1768041265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:04:31+05:30"} [2026-01-10 16:04:31] [DEBUG] Ignoring event: delivered [2026-01-10 16:04:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:34:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwMTI1OTM5RjFEQ0IzRUE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwMTI1OTM5RjFEQ0IzRUE4AA==", "timestamp": "1768041288", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:04:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:04:49] [INFO] Sending instructions to 917202000200 [2026-01-10 16:04:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:04:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:04:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "396e8617e25549c7accc3182a94bc7c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:04:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwMTI1OTM5RjFEQ0IzRUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwMTI1OTM5RjFEQ0IzRUE4AA==\",\"timestamp\":\"1768041288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:04:51+05:30"} [2026-01-10 16:04:52] [DEBUG] Ignoring event: delivered [2026-01-10 16:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:04:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwMTI1OTM5RjFEQ0IzRUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwMTI1OTM5RjFEQ0IzRUE4AA==\",\"timestamp\":\"1768041288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:04:51+05:30"} [2026-01-10 16:04:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQwMTI1OTM5RjFEQ0IzRUE4AA== [2026-01-10 16:05:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:35:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRUE1QUU0Rjk2M0REQUY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRUE1QUU0Rjk2M0REQUY3AA==", "timestamp": "1768041301", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:05:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:05:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:05:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:05:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:05:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c87e525a23bd4595842e151c24c51fc4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:05:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:05:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRUE1QUU0Rjk2M0REQUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRUE1QUU0Rjk2M0REQUY3AA==\",\"timestamp\":\"1768041301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:05:04+05:30"} [2026-01-10 16:05:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRUE1QUU0Rjk2M0REQUY3AA== [2026-01-10 16:05:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:05:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRUE1QUU0Rjk2M0REQUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRUE1QUU0Rjk2M0REQUY3AA==\",\"timestamp\":\"1768041301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:05:04+05:30"} [2026-01-10 16:05:05] [DEBUG] Ignoring event: delivered [2026-01-10 16:05:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:35:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4MUFCRDkyNTZBNzY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4MUFCRDkyNTZBNzY2AA==", "timestamp": "1768041308", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:05:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:05:10] [INFO] Sending instructions to 917202000200 [2026-01-10 16:05:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:05:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:05:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4558d4809c834cf9b85c20ecf4a4923e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:05:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4MUFCRDkyNTZBNzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4MUFCRDkyNTZBNzY2AA==\",\"timestamp\":\"1768041308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:05:11+05:30"} [2026-01-10 16:05:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:05:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4MUFCRDkyNTZBNzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4MUFCRDkyNTZBNzY2AA==\",\"timestamp\":\"1768041308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:05:11+05:30"} [2026-01-10 16:05:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2RDA4MUFCRDkyNTZBNzY2AA== [2026-01-10 16:05:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:35:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0RkNGODIzN0M1NDY4NzY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0RkNGODIzN0M1NDY4NzY2AA==", "timestamp": "1768041324", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:05:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:05:25] [INFO] Sending instructions to 917202000200 [2026-01-10 16:05:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:05:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:05:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbbacee0306742e5894c86f7aa69c6ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:05:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0RkNGODIzN0M1NDY4NzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0RkNGODIzN0M1NDY4NzY2AA==\",\"timestamp\":\"1768041324\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:05:26+05:30"} [2026-01-10 16:05:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0RkNGODIzN0M1NDY4NzY2AA== [2026-01-10 16:05:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:05:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0RkNGODIzN0M1NDY4NzY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA0RkNGODIzN0M1NDY4NzY2AA==\",\"timestamp\":\"1768041324\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:05:26+05:30"} [2026-01-10 16:05:26] [DEBUG] Ignoring event: delivered [2026-01-10 16:05:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:35:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBQUU5NzA3QUU0NTRCMDVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBQUU5NzA3QUU0NTRCMDVEAA==", "timestamp": "1768041328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:05:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:05:30] [INFO] Sending instructions to 917202000200 [2026-01-10 16:05:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:05:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:05:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abea13b03ede4603bd115693cb65aedc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:05:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:05:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBQUU5NzA3QUU0NTRCMDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBQUU5NzA3QUU0NTRCMDVEAA==\",\"timestamp\":\"1768041328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:05:31+05:30"} [2026-01-10 16:05:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBQUU5NzA3QUU0NTRCMDVEAA== [2026-01-10 16:05:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:05:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBQUU5NzA3QUU0NTRCMDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBQUU5NzA3QUU0NTRCMDVEAA==\",\"timestamp\":\"1768041328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:05:31+05:30"} [2026-01-10 16:05:31] [DEBUG] Ignoring event: delivered [2026-01-10 16:06:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:36:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBMzk4MEI0QThGNDI2ODg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBMzk4MEI0QThGNDI2ODg0AA==", "timestamp": "1768041364", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:06:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:06:07] [INFO] Sending instructions to 917202000200 [2026-01-10 16:06:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:06:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:06:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBMzk4MEI0QThGNDI2ODg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBMzk4MEI0QThGNDI2ODg0AA==\",\"timestamp\":\"1768041364\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:06+05:30"} [2026-01-10 16:06:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBMzk4MEI0QThGNDI2ODg0AA== [2026-01-10 16:06:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abafd2e58dfe42bb9b0d352fa2e986a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:06:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBMzk4MEI0QThGNDI2ODg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThBMzk4MEI0QThGNDI2ODg0AA==\",\"timestamp\":\"1768041364\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:06+05:30"} [2026-01-10 16:06:08] [DEBUG] Ignoring event: delivered [2026-01-10 16:06:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:36:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NDJFQjU5MDJFQTE0MkU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NDJFQjU5MDJFQTE0MkU4AA==", "timestamp": "1768041370", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:06:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:06:12] [INFO] Sending instructions to 917202000200 [2026-01-10 16:06:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:06:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:06:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a914e21a1734d069f43e2b60e4aec34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:06:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NDJFQjU5MDJFQTE0MkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NDJFQjU5MDJFQTE0MkU4AA==\",\"timestamp\":\"1768041370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:12+05:30"} [2026-01-10 16:06:13] [DEBUG] Ignoring event: delivered [2026-01-10 16:06:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NDJFQjU5MDJFQTE0MkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NDJFQjU5MDJFQTE0MkU4AA==\",\"timestamp\":\"1768041370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:12+05:30"} [2026-01-10 16:06:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5NDJFQjU5MDJFQTE0MkU4AA== [2026-01-10 16:06:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:36:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCMjZFQzIwMEUxNjg2MjYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCMjZFQzIwMEUxNjg2MjYwAA==", "timestamp": "1768041375", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:06:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:06:17] [INFO] Sending instructions to 917202000200 [2026-01-10 16:06:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:06:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:06:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92ba9b5d8095424faa212eff022194b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:06:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCMjZFQzIwMEUxNjg2MjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCMjZFQzIwMEUxNjg2MjYwAA==\",\"timestamp\":\"1768041375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:17+05:30"} [2026-01-10 16:06:17] [DEBUG] Ignoring event: delivered [2026-01-10 16:06:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCMjZFQzIwMEUxNjg2MjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCMjZFQzIwMEUxNjg2MjYwAA==\",\"timestamp\":\"1768041375\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:17+05:30"} [2026-01-10 16:06:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCMjZFQzIwMEUxNjg2MjYwAA== [2026-01-10 16:06:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:36:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNTc1N0I1QjU0NDUzRTlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNTc1N0I1QjU0NDUzRTlFAA==", "timestamp": "1768041380", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:06:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:06:22] [INFO] Sending instructions to 917202000200 [2026-01-10 16:06:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:06:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:06:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8a02d1b2b1648e38445eb9b29c5522e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:06:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNTc1N0I1QjU0NDUzRTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNTc1N0I1QjU0NDUzRTlFAA==\",\"timestamp\":\"1768041380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:22+05:30"} [2026-01-10 16:06:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNTc1N0I1QjU0NDUzRTlFAA== [2026-01-10 16:06:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNTc1N0I1QjU0NDUzRTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVDNTc1N0I1QjU0NDUzRTlFAA==\",\"timestamp\":\"1768041380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:22+05:30"} [2026-01-10 16:06:23] [DEBUG] Ignoring event: delivered [2026-01-10 16:06:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFNDkzOThFQTk3MzIxQ0E3AA==\",\"timestamp\":\"1768040089\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:44:53+05:30"} [2026-01-10 16:06:57] [DEBUG] Ignoring event: delivered [2026-01-10 16:06:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:36:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzQUEwNTQwMjE2RjJENjQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzQUEwNTQwMjE2RjJENjQ1AA==", "timestamp": "1768041416", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:06:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:06:58] [INFO] Sending instructions to 917202000200 [2026-01-10 16:06:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:06:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:06:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "136f78407f554c6ca8acead6dfb30244", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:06:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzQUEwNTQwMjE2RjJENjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzQUEwNTQwMjE2RjJENjQ1AA==\",\"timestamp\":\"1768041416\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:59+05:30"} [2026-01-10 16:06:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzQUEwNTQwMjE2RjJENjQ1AA== [2026-01-10 16:06:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzQUEwNTQwMjE2RjJENjQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIzQUEwNTQwMjE2RjJENjQ1AA==\",\"timestamp\":\"1768041416\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:06:59+05:30"} [2026-01-10 16:06:59] [DEBUG] Ignoring event: delivered [2026-01-10 16:07:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:37:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFRkRGNEUwMkZGQUI5QTFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFRkRGNEUwMkZGQUI5QTFDAA==", "timestamp": "1768041421", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:07:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:07:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:07:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:07:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:07:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8596057d2f149d69be554e0f9d5a0d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:07:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFRkRGNEUwMkZGQUI5QTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFRkRGNEUwMkZGQUI5QTFDAA==\",\"timestamp\":\"1768041421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:04+05:30"} [2026-01-10 16:07:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFRkRGNEUwMkZGQUI5QTFDAA== [2026-01-10 16:07:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFRkRGNEUwMkZGQUI5QTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFRkRGNEUwMkZGQUI5QTFDAA==\",\"timestamp\":\"1768041421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:04+05:30"} [2026-01-10 16:07:05] [DEBUG] Ignoring event: delivered [2026-01-10 16:07:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:37:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCRENBMDhGREYzM0RGRjQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCRENBMDhGREYzM0RGRjQ3AA==", "timestamp": "1768041427", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:07:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:07:09] [INFO] Sending instructions to 917202000200 [2026-01-10 16:07:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:07:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:07:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "883888741e224f7186497ad7967d0eec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCRENBMDhGREYzM0RGRjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCRENBMDhGREYzM0RGRjQ3AA==\",\"timestamp\":\"1768041427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:09+05:30"} [2026-01-10 16:07:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCRENBMDhGREYzM0RGRjQ3AA== [2026-01-10 16:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCRENBMDhGREYzM0RGRjQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCRENBMDhGREYzM0RGRjQ3AA==\",\"timestamp\":\"1768041427\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:09+05:30"} [2026-01-10 16:07:10] [DEBUG] Ignoring event: delivered [2026-01-10 16:07:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:37:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwNDQzNzZERTZCREY1MEU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwNDQzNzZERTZCREY1MEU1AA==", "timestamp": "1768041434", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:07:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:07:16] [INFO] Sending instructions to 917202000200 [2026-01-10 16:07:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:07:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:07:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2731a169157b4b81ae431024f7336d26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:07:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwNDQzNzZERTZCREY1MEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwNDQzNzZERTZCREY1MEU1AA==\",\"timestamp\":\"1768041434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:17+05:30"} [2026-01-10 16:07:18] [DEBUG] Ignoring event: delivered [2026-01-10 16:07:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwNDQzNzZERTZCREY1MEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwNDQzNzZERTZCREY1MEU1AA==\",\"timestamp\":\"1768041434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:17+05:30"} [2026-01-10 16:07:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwNDQzNzZERTZCREY1MEU1AA== [2026-01-10 16:07:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:37:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4Q0IyNUNGNjkwOEI4RUJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4Q0IyNUNGNjkwOEI4RUJCAA==", "timestamp": "1768041463", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:07:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:07:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:07:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:07:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:07:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61eb34108df4408286b3d1dc26f44e53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:07:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T15:45:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFCNTVCOTZDNEJFQzY1MzlDAA==\",\"timestamp\":\"1768040138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T15:45:40+05:30"} [2026-01-10 16:07:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:07:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:07:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:07:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:07:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "494a8fe9be2744e0b6e8f67354f26e09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:07:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4Q0IyNUNGNjkwOEI4RUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4Q0IyNUNGNjkwOEI4RUJCAA==\",\"timestamp\":\"1768041463\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:46+05:30"} [2026-01-10 16:07:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4Q0IyNUNGNjkwOEI4RUJCAA== [2026-01-10 16:07:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4Q0IyNUNGNjkwOEI4RUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4Q0IyNUNGNjkwOEI4RUJCAA==\",\"timestamp\":\"1768041463\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:46+05:30"} [2026-01-10 16:07:48] [DEBUG] Ignoring event: delivered [2026-01-10 16:07:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:37:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNDUwRDY0NjRCMTUxQjZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNDUwRDY0NjRCMTUxQjZGAA==", "timestamp": "1768041468", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:07:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:07:50] [INFO] Sending instructions to 917202000200 [2026-01-10 16:07:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:07:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:07:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNDUwRDY0NjRCMTUxQjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNDUwRDY0NjRCMTUxQjZGAA==\",\"timestamp\":\"1768041468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:50+05:30"} [2026-01-10 16:07:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNDUwRDY0NjRCMTUxQjZGAA== [2026-01-10 16:07:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNDUwRDY0NjRCMTUxQjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwNDUwRDY0NjRCMTUxQjZGAA==\",\"timestamp\":\"1768041468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:50+05:30"} [2026-01-10 16:07:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:07:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d93de2333d694936b2a9a8b8a63e48a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:07:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:37:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDRkYzOUNEMjMyM0ZFQzg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDRkYzOUNEMjMyM0ZFQzg4AA==", "timestamp": "1768041470", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:07:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:07:52] [INFO] Sending instructions to 917202000200 [2026-01-10 16:07:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:07:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:07:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97e43beb65a94367b7f88087e7347a1d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:07:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDRkYzOUNEMjMyM0ZFQzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDRkYzOUNEMjMyM0ZFQzg4AA==\",\"timestamp\":\"1768041470\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:54+05:30"} [2026-01-10 16:07:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDRkYzOUNEMjMyM0ZFQzg4AA== [2026-01-10 16:07:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDRkYzOUNEMjMyM0ZFQzg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDRkYzOUNEMjMyM0ZFQzg4AA==\",\"timestamp\":\"1768041470\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:54+05:30"} [2026-01-10 16:07:54] [DEBUG] Ignoring event: delivered [2026-01-10 16:07:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:37:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4RTREMzM2NjkyOUZERDJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4RTREMzM2NjkyOUZERDJBAA==", "timestamp": "1768041476", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:07:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:07:58] [INFO] Sending instructions to 917202000200 [2026-01-10 16:07:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:07:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5026ed8f2fb04b9ca48d358fb39da2f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4RTREMzM2NjkyOUZERDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4RTREMzM2NjkyOUZERDJBAA==\",\"timestamp\":\"1768041476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:58+05:30"} [2026-01-10 16:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4RTREMzM2NjkyOUZERDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4RTREMzM2NjkyOUZERDJBAA==\",\"timestamp\":\"1768041476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:07:58+05:30"} [2026-01-10 16:07:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4RTREMzM2NjkyOUZERDJBAA== [2026-01-10 16:07:59] [DEBUG] Ignoring event: delivered [2026-01-10 16:08:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:38:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCREVGOTIyQzMxRkQzNjYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCREVGOTIyQzMxRkQzNjYzAA==", "timestamp": "1768041504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:08:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:08:26] [INFO] Sending instructions to 917202000200 [2026-01-10 16:08:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:08:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:08:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9b565132e5947b4ada4718520d826f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:08:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:08:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCREVGOTIyQzMxRkQzNjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCREVGOTIyQzMxRkQzNjYzAA==\",\"timestamp\":\"1768041504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:08:26+05:30"} [2026-01-10 16:08:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:08:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:08:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCREVGOTIyQzMxRkQzNjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCREVGOTIyQzMxRkQzNjYzAA==\",\"timestamp\":\"1768041504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:08:26+05:30"} [2026-01-10 16:08:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNCREVGOTIyQzMxRkQzNjYzAA== [2026-01-10 16:08:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:38:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFODY0ODI3MEIyRTkxM0RFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFODY0ODI3MEIyRTkxM0RFAA==", "timestamp": "1768041510", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:08:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:08:31] [INFO] Sending instructions to 917202000200 [2026-01-10 16:08:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:08:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:08:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "914b58bf94c042398e2addda0d301089", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:08:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:08:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFODY0ODI3MEIyRTkxM0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFODY0ODI3MEIyRTkxM0RFAA==\",\"timestamp\":\"1768041510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:08:32+05:30"} [2026-01-10 16:08:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFODY0ODI3MEIyRTkxM0RFAA== [2026-01-10 16:08:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:08:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFODY0ODI3MEIyRTkxM0RFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjZFODY0ODI3MEIyRTkxM0RFAA==\",\"timestamp\":\"1768041510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:08:32+05:30"} [2026-01-10 16:08:32] [DEBUG] Ignoring event: delivered [2026-01-10 16:08:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:38:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI0MDIzOEU1MUYxMkI5RTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI0MDIzOEU1MUYxMkI5RTYwAA==", "timestamp": "1768041512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:08:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:08:34] [INFO] Sending instructions to 917202000200 [2026-01-10 16:08:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:08:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:08:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2e161f352544b88930cdc654199b584", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:08:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI0MDIzOEU1MUYxMkI5RTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI0MDIzOEU1MUYxMkI5RTYwAA==\",\"timestamp\":\"1768041512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:08:34+05:30"} [2026-01-10 16:08:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI0MDIzOEU1MUYxMkI5RTYwAA== [2026-01-10 16:08:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI0MDIzOEU1MUYxMkI5RTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI0MDIzOEU1MUYxMkI5RTYwAA==\",\"timestamp\":\"1768041512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:08:34+05:30"} [2026-01-10 16:08:34] [DEBUG] Ignoring event: delivered [2026-01-10 16:09:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:39:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRUJBODJCRUY0NTI0QTA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRUJBODJCRUY0NTI0QTA4AA==", "timestamp": "1768041546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:09:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:09:08] [INFO] Sending instructions to 917202000200 [2026-01-10 16:09:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:09:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:09:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aebe334af42d446a8f581017e3ec8f9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRUJBODJCRUY0NTI0QTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRUJBODJCRUY0NTI0QTA4AA==\",\"timestamp\":\"1768041546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:08+05:30"} [2026-01-10 16:09:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRUJBODJCRUY0NTI0QTA4AA== [2026-01-10 16:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRUJBODJCRUY0NTI0QTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMyRUJBODJCRUY0NTI0QTA4AA==\",\"timestamp\":\"1768041546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:08+05:30"} [2026-01-10 16:09:09] [DEBUG] Ignoring event: delivered [2026-01-10 16:09:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:39:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyNkJBRDNDNDE2MEFFRDg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyNkJBRDNDNDE2MEFFRDg5AA==", "timestamp": "1768041548", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:09:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:09:10] [INFO] Sending instructions to 917202000200 [2026-01-10 16:09:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:09:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:09:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91db0ce0fffb4df4886da179f53fa844", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:09:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyNkJBRDNDNDE2MEFFRDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyNkJBRDNDNDE2MEFFRDg5AA==\",\"timestamp\":\"1768041548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:10+05:30"} [2026-01-10 16:09:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyNkJBRDNDNDE2MEFFRDg5AA== [2026-01-10 16:09:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyNkJBRDNDNDE2MEFFRDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyNkJBRDNDNDE2MEFFRDg5AA==\",\"timestamp\":\"1768041548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:10+05:30"} [2026-01-10 16:09:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:09:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:39:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRTVCRkE4RDEwMkJBREEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRTVCRkE4RDEwMkJBREEwAA==", "timestamp": "1768041552", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:09:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:09:13] [INFO] Sending instructions to 917202000200 [2026-01-10 16:09:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:09:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:09:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d1a5dae301c4558aaf6a4c1ee436034", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:09:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRTVCRkE4RDEwMkJBREEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRTVCRkE4RDEwMkJBREEwAA==\",\"timestamp\":\"1768041552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:13+05:30"} [2026-01-10 16:09:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:09:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRTVCRkE4RDEwMkJBREEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRTVCRkE4RDEwMkJBREEwAA==\",\"timestamp\":\"1768041552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:13+05:30"} [2026-01-10 16:09:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxRTVCRkE4RDEwMkJBREEwAA== [2026-01-10 16:09:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:39:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQTA1MjMxNTEwM0Q5MjdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQTA1MjMxNTEwM0Q5MjdBAA==", "timestamp": "1768041584", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:09:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:09:46] [INFO] Sending instructions to 917202000200 [2026-01-10 16:09:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:09:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:09:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQTA1MjMxNTEwM0Q5MjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQTA1MjMxNTEwM0Q5MjdBAA==\",\"timestamp\":\"1768041584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:46+05:30"} [2026-01-10 16:09:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQTA1MjMxNTEwM0Q5MjdBAA== [2026-01-10 16:09:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "648b5e4c20bd4d3c9c94dfd9a68084d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:09:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQTA1MjMxNTEwM0Q5MjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdBQTA1MjMxNTEwM0Q5MjdBAA==\",\"timestamp\":\"1768041584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:46+05:30"} [2026-01-10 16:09:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:09:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:39:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MEY4ODRFNEMxNDBEOEZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MEY4ODRFNEMxNDBEOEZGAA==", "timestamp": "1768041588", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:09:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:09:50] [INFO] Sending instructions to 917202000200 [2026-01-10 16:09:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:09:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:09:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "564ff436e44446bf8e2717714ef8fc73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MEY4ODRFNEMxNDBEOEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MEY4ODRFNEMxNDBEOEZGAA==\",\"timestamp\":\"1768041588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:50+05:30"} [2026-01-10 16:09:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:09:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MEY4ODRFNEMxNDBEOEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MEY4ODRFNEMxNDBEOEZGAA==\",\"timestamp\":\"1768041588\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:50+05:30"} [2026-01-10 16:09:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MEY4ODRFNEMxNDBEOEZGAA== [2026-01-10 16:09:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:39:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwRTMxNzQyNDVFREVFNjFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwRTMxNzQyNDVFREVFNjFGAA==", "timestamp": "1768041589", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:09:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:09:51] [INFO] Sending instructions to 917202000200 [2026-01-10 16:09:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:09:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:09:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b554e5b202bd46fda59057c75caa92e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:09:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwRTMxNzQyNDVFREVFNjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwRTMxNzQyNDVFREVFNjFGAA==\",\"timestamp\":\"1768041589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:52+05:30"} [2026-01-10 16:09:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:09:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwRTMxNzQyNDVFREVFNjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwRTMxNzQyNDVFREVFNjFGAA==\",\"timestamp\":\"1768041589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:09:52+05:30"} [2026-01-10 16:09:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDIwRTMxNzQyNDVFREVFNjFGAA== [2026-01-10 16:09:52] [DEBUG] Ignoring event: delivered [2026-01-10 16:10:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:40:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGQUFGMkIzNTkzMjhBNTExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGQUFGMkIzNTkzMjhBNTExAA==", "timestamp": "1768041624", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:10:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:10:25] [INFO] Sending instructions to 917202000200 [2026-01-10 16:10:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:10:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:10:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93eda2d572c64d9c8efe9fc58cc46a85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:10:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:10:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGQUFGMkIzNTkzMjhBNTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGQUFGMkIzNTkzMjhBNTExAA==\",\"timestamp\":\"1768041624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:10:26+05:30"} [2026-01-10 16:10:26] [DEBUG] Ignoring event: delivered [2026-01-10 16:10:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:10:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGQUFGMkIzNTkzMjhBNTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGQUFGMkIzNTkzMjhBNTExAA==\",\"timestamp\":\"1768041624\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:10:26+05:30"} [2026-01-10 16:10:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGQUFGMkIzNTkzMjhBNTExAA== [2026-01-10 16:10:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:40:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDNDkyODIzQTZBQkQwQkIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDNDkyODIzQTZBQkQwQkIzAA==", "timestamp": "1768041625", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:10:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:10:27] [INFO] Sending instructions to 917202000200 [2026-01-10 16:10:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:10:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:10:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:10:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDNDkyODIzQTZBQkQwQkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDNDkyODIzQTZBQkQwQkIzAA==\",\"timestamp\":\"1768041625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:10:27+05:30"} [2026-01-10 16:10:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDNDkyODIzQTZBQkQwQkIzAA== [2026-01-10 16:10:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "31cd9ed53e7042cab7373b4075fa7db6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:10:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:10:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDNDkyODIzQTZBQkQwQkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDNDkyODIzQTZBQkQwQkIzAA==\",\"timestamp\":\"1768041625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:10:27+05:30"} [2026-01-10 16:10:28] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:41:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzRUI1OUE0Nzc4RTRDRkZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzRUI1OUE0Nzc4RTRDRkZCAA==", "timestamp": "1768041660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:11:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:11:03] [INFO] Sending instructions to 917202000200 [2026-01-10 16:11:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:11:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:11:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a06fa4c7ba3b48129614460471fb80c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:11:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzRUI1OUE0Nzc4RTRDRkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzRUI1OUE0Nzc4RTRDRkZCAA==\",\"timestamp\":\"1768041660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:03+05:30"} [2026-01-10 16:11:03] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzRUI1OUE0Nzc4RTRDRkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzRUI1OUE0Nzc4RTRDRkZCAA==\",\"timestamp\":\"1768041660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:03+05:30"} [2026-01-10 16:11:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEzRUI1OUE0Nzc4RTRDRkZCAA== [2026-01-10 16:11:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:41:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0NzBBMkVFMzdFMDQ0QjY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0NzBBMkVFMzdFMDQ0QjY3AA==", "timestamp": "1768041661", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:11:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:11:05] [INFO] Sending instructions to 917202000200 [2026-01-10 16:11:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:11:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:11:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fd1200f9c2f4d3882020598ba8cf5ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:11:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0NzBBMkVFMzdFMDQ0QjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc0NzBBMkVFMzdFMDQ0QjY3AA==\",\"timestamp\":\"1768041661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:05+05:30"} [2026-01-10 16:11:05] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:41:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTgxRTQwQzA5NzYzN0Y5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTgxRTQwQzA5NzYzN0Y5AA==", "timestamp": "1768041668", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:11:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:11:10] [INFO] Sending instructions to 917202000200 [2026-01-10 16:11:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:11:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:11:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9edc1bd05dd4bbe95ecf0ca48a455b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:11:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:41:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OTM4Q0U2OTVGRkVBOUYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OTM4Q0U2OTVGRkVBOUYzAA==", "timestamp": "1768041669", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:11:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:11:11] [INFO] Sending instructions to 917202000200 [2026-01-10 16:11:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:11:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:11:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTgxRTQwQzA5NzYzN0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTgxRTQwQzA5NzYzN0Y5AA==\",\"timestamp\":\"1768041668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:10+05:30"} [2026-01-10 16:11:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTgxRTQwQzA5NzYzN0Y5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTgxRTQwQzA5NzYzN0Y5AA==\",\"timestamp\":\"1768041668\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:10+05:30"} [2026-01-10 16:11:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZFOTgxRTQwQzA5NzYzN0Y5AA== [2026-01-10 16:11:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1b6c9ee38f147aa832881bc17d226df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:11:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OTM4Q0U2OTVGRkVBOUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5OTM4Q0U2OTVGRkVBOUYzAA==\",\"timestamp\":\"1768041669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:11+05:30"} [2026-01-10 16:11:12] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:41:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjcxRDkyMkJGRTk4MUJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjcxRDkyMkJGRTk4MUJCAA==", "timestamp": "1768041674", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:11:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:11:16] [INFO] Sending instructions to 917202000200 [2026-01-10 16:11:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:11:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:11:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcc47f29a7df464896a34502ee930e0e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:11:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjcxRDkyMkJGRTk4MUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjcxRDkyMkJGRTk4MUJCAA==\",\"timestamp\":\"1768041674\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:17+05:30"} [2026-01-10 16:11:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjcxRDkyMkJGRTk4MUJCAA== [2026-01-10 16:11:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjcxRDkyMkJGRTk4MUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkwQjcxRDkyMkJGRTk4MUJCAA==\",\"timestamp\":\"1768041674\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:17+05:30"} [2026-01-10 16:11:17] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:41:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1RTg3QjQyQkEzNTQ0OEM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1RTg3QjQyQkEzNTQ0OEM4AA==", "timestamp": "1768041704", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:11:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:11:46] [INFO] Sending instructions to 917202000200 [2026-01-10 16:11:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:11:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:11:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "906396cbf83b4ae290d0acfb906e8583", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:11:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1RTg3QjQyQkEzNTQ0OEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1RTg3QjQyQkEzNTQ0OEM4AA==\",\"timestamp\":\"1768041704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:46+05:30"} [2026-01-10 16:11:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1RTg3QjQyQkEzNTQ0OEM4AA== [2026-01-10 16:11:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1RTg3QjQyQkEzNTQ0OEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1RTg3QjQyQkEzNTQ0OEM4AA==\",\"timestamp\":\"1768041704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:46+05:30"} [2026-01-10 16:11:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:41:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1OTJCNjIwMkE1M0FGOTA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1OTJCNjIwMkE1M0FGOTA5AA==", "timestamp": "1768041709", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:11:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:11:51] [INFO] Sending instructions to 917202000200 [2026-01-10 16:11:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:11:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:11:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91f04d179b4f4c96a597b0804f188296", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:11:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1OTJCNjIwMkE1M0FGOTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1OTJCNjIwMkE1M0FGOTA5AA==\",\"timestamp\":\"1768041709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:51+05:30"} [2026-01-10 16:11:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1OTJCNjIwMkE1M0FGOTA5AA== [2026-01-10 16:11:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1OTJCNjIwMkE1M0FGOTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1OTJCNjIwMkE1M0FGOTA5AA==\",\"timestamp\":\"1768041709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:51+05:30"} [2026-01-10 16:11:51] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:41:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NDc1MjY3Q0IwMUY2MEVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NDc1MjY3Q0IwMUY2MEVGAA==", "timestamp": "1768041710", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:11:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:11:52] [INFO] Sending instructions to 917202000200 [2026-01-10 16:11:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:11:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:11:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55976fe6a60f4e529639086a52b17976", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:11:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NDc1MjY3Q0IwMUY2MEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NDc1MjY3Q0IwMUY2MEVGAA==\",\"timestamp\":\"1768041710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:52+05:30"} [2026-01-10 16:11:53] [DEBUG] Ignoring event: delivered [2026-01-10 16:11:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:11:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NDc1MjY3Q0IwMUY2MEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NDc1MjY3Q0IwMUY2MEVGAA==\",\"timestamp\":\"1768041710\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:11:52+05:30"} [2026-01-10 16:11:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1NDc1MjY3Q0IwMUY2MEVGAA== [2026-01-10 16:12:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:42:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRUJBNDYyMzA3RTEzNDlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRUJBNDYyMzA3RTEzNDlEAA==", "timestamp": "1768041745", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:12:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:12:26] [INFO] Sending instructions to 917202000200 [2026-01-10 16:12:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:12:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:12:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26673e98ed1c4623bae84603680091a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:12:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:12:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRUJBNDYyMzA3RTEzNDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRUJBNDYyMzA3RTEzNDlEAA==\",\"timestamp\":\"1768041745\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:12:27+05:30"} [2026-01-10 16:12:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:12:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:12:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRUJBNDYyMzA3RTEzNDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRUJBNDYyMzA3RTEzNDlEAA==\",\"timestamp\":\"1768041745\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:12:27+05:30"} [2026-01-10 16:12:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBRUJBNDYyMzA3RTEzNDlEAA== [2026-01-10 16:12:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:42:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2QUVGMTQxOUFFNTZBNjdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2QUVGMTQxOUFFNTZBNjdBAA==", "timestamp": "1768041746", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:12:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:12:28] [INFO] Sending instructions to 917202000200 [2026-01-10 16:12:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:12:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:12:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:12:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2QUVGMTQxOUFFNTZBNjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2QUVGMTQxOUFFNTZBNjdBAA==\",\"timestamp\":\"1768041746\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:12:28+05:30"} [2026-01-10 16:12:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2QUVGMTQxOUFFNTZBNjdBAA== [2026-01-10 16:12:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec16d4408e7840b085a5755a21191d58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:12:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:12:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2QUVGMTQxOUFFNTZBNjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk2QUVGMTQxOUFFNTZBNjdBAA==\",\"timestamp\":\"1768041746\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:12:28+05:30"} [2026-01-10 16:12:28] [DEBUG] Ignoring event: delivered [2026-01-10 16:13:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:43:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2REQ4RDc2QjhBMEFFODBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2REQ4RDc2QjhBMEFFODBGAA==", "timestamp": "1768041781", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:13:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:13:03] [INFO] Sending instructions to 917202000200 [2026-01-10 16:13:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:13:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:13:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2REQ4RDc2QjhBMEFFODBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2REQ4RDc2QjhBMEFFODBGAA==\",\"timestamp\":\"1768041781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:03+05:30"} [2026-01-10 16:13:03] [DEBUG] Ignoring event: delivered [2026-01-10 16:13:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b896d92753184929a4219efa3ae141d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:13:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2REQ4RDc2QjhBMEFFODBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2REQ4RDc2QjhBMEFFODBGAA==\",\"timestamp\":\"1768041781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:03+05:30"} [2026-01-10 16:13:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc2REQ4RDc2QjhBMEFFODBGAA== [2026-01-10 16:13:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:43:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNEE4MEIyQzNDQzkxMTRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNEE4MEIyQzNDQzkxMTRFAA==", "timestamp": "1768041782", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:13:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:13:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:13:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:13:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:13:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3570f44d83b4c768caa072373097cbc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:13:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNEE4MEIyQzNDQzkxMTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFBNEE4MEIyQzNDQzkxMTRFAA==\",\"timestamp\":\"1768041782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:04+05:30"} [2026-01-10 16:13:05] [DEBUG] Ignoring event: delivered [2026-01-10 16:13:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:43:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUNCN0EwMEI3MDlCMjY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUNCN0EwMEI3MDlCMjY2AA==", "timestamp": "1768041786", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:13:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:13:08] [INFO] Sending instructions to 917202000200 [2026-01-10 16:13:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:13:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:13:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c804d3a1220040db91acd3357b001c36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUNCN0EwMEI3MDlCMjY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUNCN0EwMEI3MDlCMjY2AA==\",\"timestamp\":\"1768041786\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:11+05:30"} [2026-01-10 16:13:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUNCN0EwMEI3MDlCMjY2AA== [2026-01-10 16:13:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUNCN0EwMEI3MDlCMjY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUNCN0EwMEI3MDlCMjY2AA==\",\"timestamp\":\"1768041786\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:11+05:30"} [2026-01-10 16:13:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:13:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:43:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVENjAzNkM5RjU1NzZCNkE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVENjAzNkM5RjU1NzZCNkE3AA==", "timestamp": "1768041818", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:13:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:13:39] [INFO] Sending instructions to 917202000200 [2026-01-10 16:13:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:13:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:13:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e39e388854cf417798bad5a0a24f04c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:13:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVENjAzNkM5RjU1NzZCNkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVENjAzNkM5RjU1NzZCNkE3AA==\",\"timestamp\":\"1768041818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:40+05:30"} [2026-01-10 16:13:40] [DEBUG] Ignoring event: delivered [2026-01-10 16:13:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVENjAzNkM5RjU1NzZCNkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVENjAzNkM5RjU1NzZCNkE3AA==\",\"timestamp\":\"1768041818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:40+05:30"} [2026-01-10 16:13:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVENjAzNkM5RjU1NzZCNkE3AA== [2026-01-10 16:13:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:43:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNEEyNTc1NkRBNzQ0OTgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNEEyNTc1NkRBNzQ0OTgzAA==", "timestamp": "1768041822", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:13:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:13:44] [INFO] Sending instructions to 917202000200 [2026-01-10 16:13:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:13:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:13:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72e9999e14184159b490055b35e1afed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNEEyNTc1NkRBNzQ0OTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNEEyNTc1NkRBNzQ0OTgzAA==\",\"timestamp\":\"1768041822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:44+05:30"} [2026-01-10 16:13:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNEEyNTc1NkRBNzQ0OTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNEEyNTc1NkRBNzQ0OTgzAA==\",\"timestamp\":\"1768041822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:44+05:30"} [2026-01-10 16:13:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYxNEEyNTc1NkRBNzQ0OTgzAA== [2026-01-10 16:13:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:43:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzODVFRjM5RTk0QTg4OTM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzODVFRjM5RTk0QTg4OTM2AA==", "timestamp": "1768041823", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:13:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:13:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:13:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:13:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:13:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0999edb032f740b4975e44e8e68eca0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:13:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzODVFRjM5RTk0QTg4OTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYzODVFRjM5RTk0QTg4OTM2AA==\",\"timestamp\":\"1768041823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:13:45+05:30"} [2026-01-10 16:13:45] [DEBUG] Ignoring event: delivered [2026-01-10 16:14:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:44:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyOUJCQTc4RkZBNUYwMDA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyOUJCQTc4RkZBNUYwMDA2AA==", "timestamp": "1768041858", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:14:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:14:20] [INFO] Sending instructions to 917202000200 [2026-01-10 16:14:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:14:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:14:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62f84ac3967546f19b11d09cdac27ab9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:14:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:14:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyOUJCQTc4RkZBNUYwMDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyOUJCQTc4RkZBNUYwMDA2AA==\",\"timestamp\":\"1768041858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:14:20+05:30"} [2026-01-10 16:14:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyOUJCQTc4RkZBNUYwMDA2AA== [2026-01-10 16:14:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:14:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyOUJCQTc4RkZBNUYwMDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgyOUJCQTc4RkZBNUYwMDA2AA==\",\"timestamp\":\"1768041858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:14:20+05:30"} [2026-01-10 16:14:20] [DEBUG] Ignoring event: delivered [2026-01-10 16:14:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:44:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDRTMxQTBCRjNGRkIxRjM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDRTMxQTBCRjNGRkIxRjM5AA==", "timestamp": "1768041859", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:14:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:14:20] [INFO] Sending instructions to 917202000200 [2026-01-10 16:14:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:14:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:14:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4aa906dee2b44ea1b47d64bfbf22aecd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:14:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDRTMxQTBCRjNGRkIxRjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVDRTMxQTBCRjNGRkIxRjM5AA==\",\"timestamp\":\"1768041859\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:14:21+05:30"} [2026-01-10 16:14:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:14:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:44:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMDRBNjlEQjczNjkyNDE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMDRBNjlEQjczNjkyNDE0AA==", "timestamp": "1768041863", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:14:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:14:25] [INFO] Sending instructions to 917202000200 [2026-01-10 16:14:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:14:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:14:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bcc7eabe4a14f8ea91a180d88ea42ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:14:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:14:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMDRBNjlEQjczNjkyNDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMDRBNjlEQjczNjkyNDE0AA==\",\"timestamp\":\"1768041863\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:14:25+05:30"} [2026-01-10 16:14:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:14:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMDRBNjlEQjczNjkyNDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMDRBNjlEQjczNjkyNDE0AA==\",\"timestamp\":\"1768041863\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:14:25+05:30"} [2026-01-10 16:14:26] [DEBUG] Ignoring event: delivered [2026-01-10 16:14:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdGMDRBNjlEQjczNjkyNDE0AA== [2026-01-10 16:14:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:44:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3N0MyRjdFNzdFRUY0MjJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3N0MyRjdFNzdFRUY0MjJEAA==", "timestamp": "1768041895", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:14:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:14:56] [INFO] Sending instructions to 917202000200 [2026-01-10 16:14:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:14:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:14:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32bbb7f96cbb4008bf05ff9f9a5a3636", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:14:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:14:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3N0MyRjdFNzdFRUY0MjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3N0MyRjdFNzdFRUY0MjJEAA==\",\"timestamp\":\"1768041895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:14:57+05:30"} [2026-01-10 16:14:57] [DEBUG] Ignoring event: delivered [2026-01-10 16:14:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:14:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3N0MyRjdFNzdFRUY0MjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3N0MyRjdFNzdFRUY0MjJEAA==\",\"timestamp\":\"1768041895\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:14:57+05:30"} [2026-01-10 16:14:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc3N0MyRjdFNzdFRUY0MjJEAA== [2026-01-10 16:15:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:45:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE3QkVFOERFQzExQkY5MTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE3QkVFOERFQzExQkY5MTUzAA==", "timestamp": "1768041899", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:15:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:15:00] [INFO] Sending instructions to 917202000200 [2026-01-10 16:15:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:15:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:15:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20083983c07248269f36f9bf17e62ad7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:15:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE3QkVFOERFQzExQkY5MTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE3QkVFOERFQzExQkY5MTUzAA==\",\"timestamp\":\"1768041899\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:01+05:30"} [2026-01-10 16:15:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE3QkVFOERFQzExQkY5MTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE3QkVFOERFQzExQkY5MTUzAA==\",\"timestamp\":\"1768041899\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:01+05:30"} [2026-01-10 16:15:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE3QkVFOERFQzExQkY5MTUzAA== [2026-01-10 16:15:01] [DEBUG] Ignoring event: delivered [2026-01-10 16:15:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:45:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJENjQzMDIzNTI5Rjg0ODM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJENjQzMDIzNTI5Rjg0ODM1AA==", "timestamp": "1768041900", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:15:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:15:02] [INFO] Sending instructions to 917202000200 [2026-01-10 16:15:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:15:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:15:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76d14ef4f4134f2d882248d82d8171a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:15:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJENjQzMDIzNTI5Rjg0ODM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJENjQzMDIzNTI5Rjg0ODM1AA==\",\"timestamp\":\"1768041900\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:02+05:30"} [2026-01-10 16:15:03] [DEBUG] Ignoring event: delivered [2026-01-10 16:15:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJENjQzMDIzNTI5Rjg0ODM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJENjQzMDIzNTI5Rjg0ODM1AA==\",\"timestamp\":\"1768041900\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:02+05:30"} [2026-01-10 16:15:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJENjQzMDIzNTI5Rjg0ODM1AA== [2026-01-10 16:15:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:45:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGOTAyQjg2RDM4OUQ0OUMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGOTAyQjg2RDM4OUQ0OUMyAA==", "timestamp": "1768041935", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:15:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:15:37] [INFO] Sending instructions to 917202000200 [2026-01-10 16:15:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:15:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:15:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "220b44f626644d54bada89c47f392691", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:15:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGOTAyQjg2RDM4OUQ0OUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGOTAyQjg2RDM4OUQ0OUMyAA==\",\"timestamp\":\"1768041935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:37+05:30"} [2026-01-10 16:15:38] [DEBUG] Ignoring event: delivered [2026-01-10 16:15:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGOTAyQjg2RDM4OUQ0OUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGOTAyQjg2RDM4OUQ0OUMyAA==\",\"timestamp\":\"1768041935\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:37+05:30"} [2026-01-10 16:15:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JGOTAyQjg2RDM4OUQ0OUMyAA== [2026-01-10 16:15:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:45:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzRkJCNDBBNTZDQzdGMzdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzRkJCNDBBNTZDQzdGMzdBAA==", "timestamp": "1768041936", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:15:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:15:38] [INFO] Sending instructions to 917202000200 [2026-01-10 16:15:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:15:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:15:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47ca50773b1c442c8e239d5b75ade562", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:15:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzRkJCNDBBNTZDQzdGMzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzRkJCNDBBNTZDQzdGMzdBAA==\",\"timestamp\":\"1768041936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:40+05:30"} [2026-01-10 16:15:40] [DEBUG] Ignoring event: delivered [2026-01-10 16:15:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:45:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1Rjk5MDlENTRFMjZEQTIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1Rjk5MDlENTRFMjZEQTIwAA==", "timestamp": "1768041940", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:15:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:15:42] [INFO] Sending instructions to 917202000200 [2026-01-10 16:15:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:15:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:15:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4b7987fa2364ceda8b4f4309041ef17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:15:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1Rjk5MDlENTRFMjZEQTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1Rjk5MDlENTRFMjZEQTIwAA==\",\"timestamp\":\"1768041940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:43+05:30"} [2026-01-10 16:15:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1Rjk5MDlENTRFMjZEQTIwAA== [2026-01-10 16:15:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1Rjk5MDlENTRFMjZEQTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1Rjk5MDlENTRFMjZEQTIwAA==\",\"timestamp\":\"1768041940\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:43+05:30"} [2026-01-10 16:15:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:15:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:45:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0RDcyMjNDODYzRjlGQ0JFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0RDcyMjNDODYzRjlGQ0JFAA==", "timestamp": "1768041945", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:15:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:15:47] [INFO] Sending instructions to 917202000200 [2026-01-10 16:15:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:15:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:15:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40d90b6500a14aceb9a9e9ec43a3b7f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:15:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0RDcyMjNDODYzRjlGQ0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0RDcyMjNDODYzRjlGQ0JFAA==\",\"timestamp\":\"1768041945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:48+05:30"} [2026-01-10 16:15:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0RDcyMjNDODYzRjlGQ0JFAA== [2026-01-10 16:15:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0RDcyMjNDODYzRjlGQ0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0RDcyMjNDODYzRjlGQ0JFAA==\",\"timestamp\":\"1768041945\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:48+05:30"} [2026-01-10 16:15:49] [DEBUG] Ignoring event: delivered [2026-01-10 16:15:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:45:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2MjgxOTcxNEI5OUNCMzVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2MjgxOTcxNEI5OUNCMzVFAA==", "timestamp": "1768041950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:15:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:15:52] [INFO] Sending instructions to 917202000200 [2026-01-10 16:15:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:15:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:15:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b745f276a084c66ad8489d314a2072a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2MjgxOTcxNEI5OUNCMzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2MjgxOTcxNEI5OUNCMzVFAA==\",\"timestamp\":\"1768041950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:53+05:30"} [2026-01-10 16:15:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2MjgxOTcxNEI5OUNCMzVFAA== [2026-01-10 16:15:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:15:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2MjgxOTcxNEI5OUNCMzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY2MjgxOTcxNEI5OUNCMzVFAA==\",\"timestamp\":\"1768041950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:15:53+05:30"} [2026-01-10 16:15:53] [DEBUG] Ignoring event: delivered [2026-01-10 16:16:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:46:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNkNDOUFCQTIxMEYwRDgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNkNDOUFCQTIxMEYwRDgxAA==", "timestamp": "1768041972", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:16:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:16:14] [INFO] Sending instructions to 917202000200 [2026-01-10 16:16:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:16:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:16:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eaa951a16b9545f88ceee28e1a81db2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:16:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNkNDOUFCQTIxMEYwRDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNkNDOUFCQTIxMEYwRDgxAA==\",\"timestamp\":\"1768041972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:16:14+05:30"} [2026-01-10 16:16:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNkNDOUFCQTIxMEYwRDgxAA== [2026-01-10 16:16:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:16:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNkNDOUFCQTIxMEYwRDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMyNkNDOUFCQTIxMEYwRDgxAA==\",\"timestamp\":\"1768041972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:16:14+05:30"} [2026-01-10 16:16:15] [DEBUG] Ignoring event: delivered [2026-01-10 16:16:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:46:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1RUQ1MDM1NjA3ODcwMEVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1RUQ1MDM1NjA3ODcwMEVEAA==", "timestamp": "1768041978", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:16:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:16:19] [INFO] Sending instructions to 917202000200 [2026-01-10 16:16:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:16:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:16:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c36714575604925992a8498096c30f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:16:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:16:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1RUQ1MDM1NjA3ODcwMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1RUQ1MDM1NjA3ODcwMEVEAA==\",\"timestamp\":\"1768041978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:16:20+05:30"} [2026-01-10 16:16:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:16:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1RUQ1MDM1NjA3ODcwMEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1RUQ1MDM1NjA3ODcwMEVEAA==\",\"timestamp\":\"1768041978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:16:20+05:30"} [2026-01-10 16:16:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1RUQ1MDM1NjA3ODcwMEVEAA== [2026-01-10 16:16:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:16:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:46:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxQzI2N0FFRkNCNzAzRTZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxQzI2N0FFRkNCNzAzRTZCAA==", "timestamp": "1768041986", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:16:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:16:28] [INFO] Sending instructions to 917202000200 [2026-01-10 16:16:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:16:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:16:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fac61c028faa4d50a59677b5c51c543b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:16:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:16:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxQzI2N0FFRkNCNzAzRTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxQzI2N0FFRkNCNzAzRTZCAA==\",\"timestamp\":\"1768041986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:16:29+05:30"} [2026-01-10 16:16:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxQzI2N0FFRkNCNzAzRTZCAA== [2026-01-10 16:16:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:16:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxQzI2N0FFRkNCNzAzRTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxQzI2N0FFRkNCNzAzRTZCAA==\",\"timestamp\":\"1768041986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:16:29+05:30"} [2026-01-10 16:16:30] [DEBUG] Ignoring event: delivered [2026-01-10 16:16:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:46:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NTRBRjA3NzdFOTU0MUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NTRBRjA3NzdFOTU0MUY3AA==", "timestamp": "1768042014", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:16:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:16:56] [INFO] Sending instructions to 917202000200 [2026-01-10 16:16:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:16:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:16:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e12901aaafe24382920ad3cb3b1ab58e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:16:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:16:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NTRBRjA3NzdFOTU0MUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NTRBRjA3NzdFOTU0MUY3AA==\",\"timestamp\":\"1768042014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:16:57+05:30"} [2026-01-10 16:16:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NTRBRjA3NzdFOTU0MUY3AA== [2026-01-10 16:16:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:16:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NTRBRjA3NzdFOTU0MUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY1NTRBRjA3NzdFOTU0MUY3AA==\",\"timestamp\":\"1768042014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:16:57+05:30"} [2026-01-10 16:16:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:17:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:47:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzQTUzMDNGMjYyQkQxRkIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzQTUzMDNGMjYyQkQxRkIxAA==", "timestamp": "1768042019", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:17:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:17:01] [INFO] Sending instructions to 917202000200 [2026-01-10 16:17:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:17:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzQTUzMDNGMjYyQkQxRkIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzQTUzMDNGMjYyQkQxRkIxAA==\",\"timestamp\":\"1768042019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:01+05:30"} [2026-01-10 16:17:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzQTUzMDNGMjYyQkQxRkIxAA== [2026-01-10 16:17:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef363a3b07a544d084ef72f48838a681", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:17:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzQTUzMDNGMjYyQkQxRkIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzQTUzMDNGMjYyQkQxRkIxAA==\",\"timestamp\":\"1768042019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:01+05:30"} [2026-01-10 16:17:02] [DEBUG] Ignoring event: delivered [2026-01-10 16:17:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:47:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyOUI5QkI2RDI2QTdDQzQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyOUI5QkI2RDI2QTdDQzQzAA==", "timestamp": "1768042022", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:17:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:17:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:17:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:17:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:17:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dccc8368bb234c04a43687b66e0dc874", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:17:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyOUI5QkI2RDI2QTdDQzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyOUI5QkI2RDI2QTdDQzQzAA==\",\"timestamp\":\"1768042022\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:04+05:30"} [2026-01-10 16:17:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyOUI5QkI2RDI2QTdDQzQzAA== [2026-01-10 16:17:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyOUI5QkI2RDI2QTdDQzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyOUI5QkI2RDI2QTdDQzQzAA==\",\"timestamp\":\"1768042022\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:04+05:30"} [2026-01-10 16:17:05] [DEBUG] Ignoring event: delivered [2026-01-10 16:17:35] [DEBUG] Webhook received: {"customer_name": "Mr. Goutam Chakraborty", "sender": "919831101730", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:47:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMERGNjJGNzc5Q0FBMkU0OEEwRgA=", "direction": 0, "text": "hi", "contacts": [{"profile": {"name": "Mr. Goutam Chakraborty"}, "wa_id": "919831101730"}], "messages": [{"from": "919831101730", "id": "wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMERGNjJGNzc5Q0FBMkU0OEEwRgA=", "timestamp": "1768042052", "text": {"body": "hi"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:17:35] [INFO] Processing message from 919831101730: hi [2026-01-10 16:17:35] [INFO] Sending upload button to 919831101730 [2026-01-10 16:17:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:17:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919831101730","interactive":{"type":"cta_url","body":{"text":"Hello Mr. Goutam Chakraborty! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919831101730&name=Mr.+Goutam+Chakraborty"}}}} [2026-01-10 16:17:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86b4dada8d3f49df955efd3669aed0d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:17:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:35+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMERGNjJGNzc5Q0FBMkU0OEEwRgA=_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"hi","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMERGNjJGNzc5Q0FBMkU0OEEwRgA=\",\"timestamp\":\"1768042052\",\"text\":{\"body\":\"hi\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:35+05:30"} [2026-01-10 16:17:36] [DEBUG] Ignoring event: delivered [2026-01-10 16:17:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:35+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMERGNjJGNzc5Q0FBMkU0OEEwRgA=_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"hi","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMERGNjJGNzc5Q0FBMkU0OEEwRgA=\",\"timestamp\":\"1768042052\",\"text\":{\"body\":\"hi\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:35+05:30"} [2026-01-10 16:17:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMERGNjJGNzc5Q0FBMkU0OEEwRgA= [2026-01-10 16:17:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:47:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4NEIwOUM5RTRGRDk3N0I4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4NEIwOUM5RTRGRDk3N0I4AA==", "timestamp": "1768042057", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:17:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:17:39] [INFO] Sending instructions to 917202000200 [2026-01-10 16:17:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:17:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:17:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4550c8284e5a4d158a3755ce59ba6da9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:17:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4NEIwOUM5RTRGRDk3N0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4NEIwOUM5RTRGRDk3N0I4AA==\",\"timestamp\":\"1768042057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:40+05:30"} [2026-01-10 16:17:40] [DEBUG] Ignoring event: delivered [2026-01-10 16:17:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4NEIwOUM5RTRGRDk3N0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4NEIwOUM5RTRGRDk3N0I4AA==\",\"timestamp\":\"1768042057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:40+05:30"} [2026-01-10 16:17:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4NEIwOUM5RTRGRDk3N0I4AA== [2026-01-10 16:17:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:47:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4QUJFQjU4Qjk0NDRGRUUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4QUJFQjU4Qjk0NDRGRUUwAA==", "timestamp": "1768042062", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:17:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:17:44] [INFO] Sending instructions to 917202000200 [2026-01-10 16:17:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:17:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:17:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a62563597b644d5aad794fdaeb385a60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4QUJFQjU4Qjk0NDRGRUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4QUJFQjU4Qjk0NDRGRUUwAA==\",\"timestamp\":\"1768042062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:46+05:30"} [2026-01-10 16:17:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4QUJFQjU4Qjk0NDRGRUUwAA== [2026-01-10 16:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4QUJFQjU4Qjk0NDRGRUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4QUJFQjU4Qjk0NDRGRUUwAA==\",\"timestamp\":\"1768042062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:46+05:30"} [2026-01-10 16:17:47] [DEBUG] Ignoring event: delivered [2026-01-10 16:17:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:47:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNThGQTc5RkE5OEVDMkE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNThGQTc5RkE5OEVDMkE5AA==", "timestamp": "1768042067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:17:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:17:49] [INFO] Sending instructions to 917202000200 [2026-01-10 16:17:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:17:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:17:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ceb8a70d3de04e12b2cf7d2b4e475a62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:17:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNThGQTc5RkE5OEVDMkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNThGQTc5RkE5OEVDMkE5AA==\",\"timestamp\":\"1768042067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:50+05:30"} [2026-01-10 16:17:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNThGQTc5RkE5OEVDMkE5AA== [2026-01-10 16:17:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:17:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNThGQTc5RkE5OEVDMkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGNThGQTc5RkE5OEVDMkE5AA==\",\"timestamp\":\"1768042067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:17:50+05:30"} [2026-01-10 16:17:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:18:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:48:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYzQzcxMDAwMEZGMkIwNTY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYzQzcxMDAwMEZGMkIwNTY1AA==", "timestamp": "1768042103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:18:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:18:26] [INFO] Sending instructions to 917202000200 [2026-01-10 16:18:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:18:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:18:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6b9256ec37944379974058d70adc634", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:18:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYzQzcxMDAwMEZGMkIwNTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYzQzcxMDAwMEZGMkIwNTY1AA==\",\"timestamp\":\"1768042103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:18:26+05:30"} [2026-01-10 16:18:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:18:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYzQzcxMDAwMEZGMkIwNTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYzQzcxMDAwMEZGMkIwNTY1AA==\",\"timestamp\":\"1768042103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:18:26+05:30"} [2026-01-10 16:18:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYzQzcxMDAwMEZGMkIwNTY1AA== [2026-01-10 16:18:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:48:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVBMDJCMDFDRjBDOUI5Q0Y1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVBMDJCMDFDRjBDOUI5Q0Y1AA==", "timestamp": "1768042109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:18:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:18:32] [INFO] Sending instructions to 917202000200 [2026-01-10 16:18:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:18:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:18:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5f146d189ff436da6610c11ba93d2cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:18:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:18:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVBMDJCMDFDRjBDOUI5Q0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVBMDJCMDFDRjBDOUI5Q0Y1AA==\",\"timestamp\":\"1768042109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:18:34+05:30"} [2026-01-10 16:18:37] [DEBUG] Ignoring event: delivered [2026-01-10 16:18:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:18:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVBMDJCMDFDRjBDOUI5Q0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVBMDJCMDFDRjBDOUI5Q0Y1AA==\",\"timestamp\":\"1768042109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:18:34+05:30"} [2026-01-10 16:18:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVBMDJCMDFDRjBDOUI5Q0Y1AA== [2026-01-10 16:18:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:48:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRjA4NjZEOTlCQTNENjREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRjA4NjZEOTlCQTNENjREAA==", "timestamp": "1768042116", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:18:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:18:38] [INFO] Sending instructions to 917202000200 [2026-01-10 16:18:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:18:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:18:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57d3eb2086eb49f880763b6d6b16c89b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:18:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRjA4NjZEOTlCQTNENjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRjA4NjZEOTlCQTNENjREAA==\",\"timestamp\":\"1768042116\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:18:38+05:30"} [2026-01-10 16:18:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRjA4NjZEOTlCQTNENjREAA== [2026-01-10 16:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:18:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRjA4NjZEOTlCQTNENjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVGRjA4NjZEOTlCQTNENjREAA==\",\"timestamp\":\"1768042116\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:18:38+05:30"} [2026-01-10 16:18:39] [DEBUG] Ignoring event: delivered [2026-01-10 16:18:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:48:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJDMDNGQkRDODA1NjQ1RjU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJDMDNGQkRDODA1NjQ1RjU5AA==", "timestamp": "1768042121", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:18:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:18:43] [INFO] Sending instructions to 917202000200 [2026-01-10 16:18:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:18:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:18:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "070f18fb7e7545a19c5beabd1076a9f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:18:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:18:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJDMDNGQkRDODA1NjQ1RjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJDMDNGQkRDODA1NjQ1RjU5AA==\",\"timestamp\":\"1768042121\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:18:43+05:30"} [2026-01-10 16:18:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJDMDNGQkRDODA1NjQ1RjU5AA== [2026-01-10 16:18:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:18:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJDMDNGQkRDODA1NjQ1RjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJDMDNGQkRDODA1NjQ1RjU5AA==\",\"timestamp\":\"1768042121\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:18:43+05:30"} [2026-01-10 16:18:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:19:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:16+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEEwMkU1MTZBQzU0OERFODhCNwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"hello","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEEwMkU1MTZBQzU0OERFODhCNwA=\",\"timestamp\":\"1768042154\",\"text\":{\"body\":\"hello\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:16+05:30"} [2026-01-10 16:19:17] [DEBUG] Ignoring event: delivered [2026-01-10 16:19:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:16+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEEwMkU1MTZBQzU0OERFODhCNwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"hello","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEEwMkU1MTZBQzU0OERFODhCNwA=\",\"timestamp\":\"1768042154\",\"text\":{\"body\":\"hello\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:16+05:30"} [2026-01-10 16:19:17] [INFO] Processing message from 919831101730: hello [2026-01-10 16:19:17] [INFO] Sending upload button to 919831101730 [2026-01-10 16:19:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:19:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919831101730","interactive":{"type":"cta_url","body":{"text":"Hello Mr. Goutam Chakraborty! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919831101730&name=Mr.+Goutam+Chakraborty"}}}} [2026-01-10 16:19:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bead51b28dc142f282f468c96e5ae360", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:19:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:49:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0MUNCQzFGNjcxMkUzMzc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0MUNCQzFGNjcxMkUzMzc3AA==", "timestamp": "1768042157", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:19:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:19:19] [INFO] Sending instructions to 917202000200 [2026-01-10 16:19:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:19:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:19:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a5494c4f82240b08233b5f7cbbc39c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:19:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0MUNCQzFGNjcxMkUzMzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0MUNCQzFGNjcxMkUzMzc3AA==\",\"timestamp\":\"1768042157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:20+05:30"} [2026-01-10 16:19:20] [DEBUG] Ignoring event: delivered [2026-01-10 16:19:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0MUNCQzFGNjcxMkUzMzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0MUNCQzFGNjcxMkUzMzc3AA==\",\"timestamp\":\"1768042157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:20+05:30"} [2026-01-10 16:19:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E0MUNCQzFGNjcxMkUzMzc3AA== [2026-01-10 16:19:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:49:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzRTgxRUZFMjFEOERENjlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzRTgxRUZFMjFEOERENjlCAA==", "timestamp": "1768042162", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:19:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:19:24] [INFO] Sending instructions to 917202000200 [2026-01-10 16:19:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:19:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:19:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32f76e6a8cf94712956a17b46bbe6467", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzRTgxRUZFMjFEOERENjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzRTgxRUZFMjFEOERENjlCAA==\",\"timestamp\":\"1768042162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:24+05:30"} [2026-01-10 16:19:24] [DEBUG] Ignoring event: delivered [2026-01-10 16:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzRTgxRUZFMjFEOERENjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzRTgxRUZFMjFEOERENjlCAA==\",\"timestamp\":\"1768042162\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:24+05:30"} [2026-01-10 16:19:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzRTgxRUZFMjFEOERENjlCAA== [2026-01-10 16:19:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:49:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCN0I2MDE4OTBERkM1QzE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCN0I2MDE4OTBERkM1QzE0AA==", "timestamp": "1768042167", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:19:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:19:29] [INFO] Sending instructions to 917202000200 [2026-01-10 16:19:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:19:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:19:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1964bb6859be4b50a64165e701173710", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCN0I2MDE4OTBERkM1QzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCN0I2MDE4OTBERkM1QzE0AA==\",\"timestamp\":\"1768042167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:29+05:30"} [2026-01-10 16:19:29] [DEBUG] Ignoring event: delivered [2026-01-10 16:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCN0I2MDE4OTBERkM1QzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCN0I2MDE4OTBERkM1QzE0AA==\",\"timestamp\":\"1768042167\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:29+05:30"} [2026-01-10 16:19:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCN0I2MDE4OTBERkM1QzE0AA== [2026-01-10 16:19:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:49:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzRUM0Q0MwQ0ZDRTQ2QUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzRUM0Q0MwQ0ZDRTQ2QUMxAA==", "timestamp": "1768042172", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:19:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:19:34] [INFO] Sending instructions to 917202000200 [2026-01-10 16:19:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:19:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:19:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3839f56f43ee40d8986407cabbc055f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:19:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:33+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDdBRjMxMEQzQ0Y1OENFODY5QgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I need details of Feliz 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzRUM0Q0MwQ0ZDRTQ2QUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzRUM0Q0MwQ0ZDRTQ2QUMxAA==\",\"timestamp\":\"1768042172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:35+05:30"} [2026-01-10 16:19:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzRUM0Q0MwQ0ZDRTQ2QUMxAA== [2026-01-10 16:19:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzRUM0Q0MwQ0ZDRTQ2QUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDkzRUM0Q0MwQ0ZDRTQ2QUMxAA==\",\"timestamp\":\"1768042172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:35+05:30"} [2026-01-10 16:19:36] [DEBUG] Ignoring event: delivered [2026-01-10 16:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:19:50+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDI1MTNGRTkwNjYzMUI5QjM4NQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Contact","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDI1MTNGRTkwNjYzMUI5QjM4NQA=\",\"timestamp\":\"1768042188\",\"text\":{\"body\":\"Contact\"},\"type\":\"text\"}]","ts":"2026-01-10T16:19:50+05:30"} [2026-01-10 16:19:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:20:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:50:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTEzQzJBRUM5REI4OERGMDI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTEzQzJBRUM5REI4OERGMDI2AA==", "timestamp": "1768042208", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:20:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:20:09] [INFO] Sending instructions to 917202000200 [2026-01-10 16:20:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:20:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:20:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4940c3b6a6a540afa5affe9569a57b5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:20:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTEzQzJBRUM5REI4OERGMDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTEzQzJBRUM5REI4OERGMDI2AA==\",\"timestamp\":\"1768042208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:10+05:30"} [2026-01-10 16:20:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:20:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTEzQzJBRUM5REI4OERGMDI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTEzQzJBRUM5REI4OERGMDI2AA==\",\"timestamp\":\"1768042208\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:10+05:30"} [2026-01-10 16:20:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTEzQzJBRUM5REI4OERGMDI2AA== [2026-01-10 16:20:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:50:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3QUZGMzUyQThEMEQ5Rjg1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3QUZGMzUyQThEMEQ5Rjg1AA==", "timestamp": "1768042213", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:20:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:20:15] [INFO] Sending instructions to 917202000200 [2026-01-10 16:20:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:20:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:20:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcbb39dcc21641e387a7b8bbeddcd8dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:20:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3QUZGMzUyQThEMEQ5Rjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3QUZGMzUyQThEMEQ5Rjg1AA==\",\"timestamp\":\"1768042213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:15+05:30"} [2026-01-10 16:20:16] [DEBUG] Ignoring event: delivered [2026-01-10 16:20:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3QUZGMzUyQThEMEQ5Rjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3QUZGMzUyQThEMEQ5Rjg1AA==\",\"timestamp\":\"1768042213\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:15+05:30"} [2026-01-10 16:20:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ3QUZGMzUyQThEMEQ5Rjg1AA== [2026-01-10 16:20:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:16+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDAzMzVBQjFCRjA2RDEwMkQxOQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I need to know about the services","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDAzMzVBQjFCRjA2RDEwMkQxOQA=\",\"timestamp\":\"1768042214\",\"text\":{\"body\":\"I need to know about the services\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:17+05:30"} [2026-01-10 16:20:18] [DEBUG] Ignoring event: delivered [2026-01-10 16:20:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:50:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRkQyNEVCNUZDMEE4RUFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRkQyNEVCNUZDMEE4RUFCAA==", "timestamp": "1768042218", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:20:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:20:20] [INFO] Sending instructions to 917202000200 [2026-01-10 16:20:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:20:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:20:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99f2ab18e7a44d74842a507dace53c64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:20:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRkQyNEVCNUZDMEE4RUFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRkQyNEVCNUZDMEE4RUFCAA==\",\"timestamp\":\"1768042218\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:20+05:30"} [2026-01-10 16:20:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRkQyNEVCNUZDMEE4RUFCAA== [2026-01-10 16:20:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRkQyNEVCNUZDMEE4RUFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTYzRkQyNEVCNUZDMEE4RUFCAA==\",\"timestamp\":\"1768042218\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:20+05:30"} [2026-01-10 16:20:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:20:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:42+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEI3QzMwOTU0QzI1MTJCNTVCRgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"What is your expertise?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEI3QzMwOTU0QzI1MTJCNTVCRgA=\",\"timestamp\":\"1768042241\",\"text\":{\"body\":\"What is your expertise?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:42+05:30"} [2026-01-10 16:20:43] [DEBUG] Ignoring event: delivered [2026-01-10 16:20:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:50:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyQjVEODE4NkE2OEUzMkQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyQjVEODE4NkE2OEUzMkQ2AA==", "timestamp": "1768042255", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:20:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:20:56] [INFO] Sending instructions to 917202000200 [2026-01-10 16:20:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:20:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:20:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a788057235149be88b83e700692b736", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:20:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyQjVEODE4NkE2OEUzMkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyQjVEODE4NkE2OEUzMkQ2AA==\",\"timestamp\":\"1768042255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:57+05:30"} [2026-01-10 16:20:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyQjVEODE4NkE2OEUzMkQ2AA== [2026-01-10 16:20:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:20:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyQjVEODE4NkE2OEUzMkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIyQjVEODE4NkE2OEUzMkQ2AA==\",\"timestamp\":\"1768042255\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:20:57+05:30"} [2026-01-10 16:20:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:21:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:51:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RDdGRjA4OEQxNTZBNUM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RDdGRjA4OEQxNTZBNUM0AA==", "timestamp": "1768042260", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:21:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:21:01] [INFO] Sending instructions to 917202000200 [2026-01-10 16:21:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:21:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:21:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34741f0215b4496e95e5b26378e52bbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RDdGRjA4OEQxNTZBNUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RDdGRjA4OEQxNTZBNUM0AA==\",\"timestamp\":\"1768042260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:02+05:30"} [2026-01-10 16:21:03] [DEBUG] Ignoring event: delivered [2026-01-10 16:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RDdGRjA4OEQxNTZBNUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RDdGRjA4OEQxNTZBNUM0AA==\",\"timestamp\":\"1768042260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:02+05:30"} [2026-01-10 16:21:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU1RDdGRjA4OEQxNTZBNUM0AA== [2026-01-10 16:21:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:51:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERDZDQ0ExQTBENTM1ODhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERDZDQ0ExQTBENTM1ODhBAA==", "timestamp": "1768042265", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:21:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:21:06] [INFO] Sending instructions to 917202000200 [2026-01-10 16:21:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:21:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:21:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0ebdc3312984eebbd76ec811851d3f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:21:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERDZDQ0ExQTBENTM1ODhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERDZDQ0ExQTBENTM1ODhBAA==\",\"timestamp\":\"1768042265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:07+05:30"} [2026-01-10 16:21:08] [DEBUG] Ignoring event: delivered [2026-01-10 16:21:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERDZDQ0ExQTBENTM1ODhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERDZDQ0ExQTBENTM1ODhBAA==\",\"timestamp\":\"1768042265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:07+05:30"} [2026-01-10 16:21:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVERDZDQ0ExQTBENTM1ODhBAA== [2026-01-10 16:21:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:08+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDM5RjRBMDEzQzA0QTFBMTFFRgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"What are the other healthcare support provided by Feliz Health","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDM5RjRBMDEzQzA0QTFBMTFFRgA=\",\"timestamp\":\"1768042267\",\"text\":{\"body\":\"What are the other healthcare support provided by Feliz Health\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:09+05:30"} [2026-01-10 16:21:09] [DEBUG] Ignoring event: delivered [2026-01-10 16:21:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:39+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg1OEVENTRDNjA5MDc0NkU3MgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"How do I contact your support team?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg1OEVENTRDNjA5MDc0NkU3MgA=\",\"timestamp\":\"1768042297\",\"text\":{\"body\":\"How do I contact your support team?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:39+05:30"} [2026-01-10 16:21:39] [DEBUG] Ignoring event: delivered [2026-01-10 16:21:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:51:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4MzMxMjFBMTgwREEzQjI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4MzMxMjFBMTgwREEzQjI4AA==", "timestamp": "1768042301", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:21:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:21:42] [INFO] Sending instructions to 917202000200 [2026-01-10 16:21:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:21:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:21:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce8c8126f1d745e5b0d22066e70bfe08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:21:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4MzMxMjFBMTgwREEzQjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4MzMxMjFBMTgwREEzQjI4AA==\",\"timestamp\":\"1768042301\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:44+05:30"} [2026-01-10 16:21:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4MzMxMjFBMTgwREEzQjI4AA== [2026-01-10 16:21:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4MzMxMjFBMTgwREEzQjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4MzMxMjFBMTgwREEzQjI4AA==\",\"timestamp\":\"1768042301\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:44+05:30"} [2026-01-10 16:21:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:21:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:51:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3RUJDQTc3REExRjAwM0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3RUJDQTc3REExRjAwM0ZBAA==", "timestamp": "1768042306", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:21:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:21:48] [INFO] Sending instructions to 917202000200 [2026-01-10 16:21:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:21:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:21:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2096988803414c4e89d0ba2a5fa0a4f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3RUJDQTc3REExRjAwM0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3RUJDQTc3REExRjAwM0ZBAA==\",\"timestamp\":\"1768042306\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:48+05:30"} [2026-01-10 16:21:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3RUJDQTc3REExRjAwM0ZBAA== [2026-01-10 16:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3RUJDQTc3REExRjAwM0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3RUJDQTc3REExRjAwM0ZBAA==\",\"timestamp\":\"1768042306\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:48+05:30"} [2026-01-10 16:21:48] [DEBUG] Ignoring event: delivered [2026-01-10 16:21:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:51:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0QTQ4MTIyNjRGNTEwMTRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0QTQ4MTIyNjRGNTEwMTRGAA==", "timestamp": "1768042311", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:21:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:21:53] [INFO] Sending instructions to 917202000200 [2026-01-10 16:21:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:21:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:21:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cb5765c1012470dbb9bbf6fe56bfd8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0QTQ4MTIyNjRGNTEwMTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0QTQ4MTIyNjRGNTEwMTRGAA==\",\"timestamp\":\"1768042311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:54+05:30"} [2026-01-10 16:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0QTQ4MTIyNjRGNTEwMTRGAA== [2026-01-10 16:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0QTQ4MTIyNjRGNTEwMTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU0QTQ4MTIyNjRGNTEwMTRGAA==\",\"timestamp\":\"1768042311\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:54+05:30"} [2026-01-10 16:21:54] [DEBUG] Ignoring event: delivered [2026-01-10 16:21:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:51:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFRTBGMzQxRTQ3MkZDRjg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFRTBGMzQxRTQ3MkZDRjg5AA==", "timestamp": "1768042316", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:21:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:21:57] [INFO] Sending instructions to 917202000200 [2026-01-10 16:21:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:21:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:21:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea48e1e7a94e49718856d62c57b39913", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:21:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFRTBGMzQxRTQ3MkZDRjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFRTBGMzQxRTQ3MkZDRjg5AA==\",\"timestamp\":\"1768042316\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:58+05:30"} [2026-01-10 16:21:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFRTBGMzQxRTQ3MkZDRjg5AA== [2026-01-10 16:21:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:21:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFRTBGMzQxRTQ3MkZDRjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFRTBGMzQxRTQ3MkZDRjg5AA==\",\"timestamp\":\"1768042316\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:21:58+05:30"} [2026-01-10 16:21:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:22:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:52:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDQjk2QjQ0NzdBOEI3NzMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDQjk2QjQ0NzdBOEI3NzMzAA==", "timestamp": "1768042352", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:22:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:22:33] [INFO] Sending instructions to 917202000200 [2026-01-10 16:22:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:22:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:22:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b6bdc74991e459d881c306d33cc9094", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:22:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:52:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NkQ4MzlDQjU1RThFNjEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NkQ4MzlDQjU1RThFNjEzAA==", "timestamp": "1768042357", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:22:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:22:39] [INFO] Sending instructions to 917202000200 [2026-01-10 16:22:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:22:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:22:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1e1633e672d042c59974adf7ed1aedd7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:22:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:22:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDQjk2QjQ0NzdBOEI3NzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NkQ4MzlDQjU1RThFNjEzAA==\",\"timestamp\":\"1768042357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:22:39+05:30"} [2026-01-10 16:22:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NkQ4MzlDQjU1RThFNjEzAA== [2026-01-10 16:22:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:22:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NkQ4MzlDQjU1RThFNjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4NkQ4MzlDQjU1RThFNjEzAA==\",\"timestamp\":\"1768042357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:22:39+05:30"} [2026-01-10 16:22:40] [DEBUG] Ignoring event: delivered [2026-01-10 16:22:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:22:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDQjk2QjQ0NzdBOEI3NzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDQjk2QjQ0NzdBOEI3NzMzAA==\",\"timestamp\":\"1768042352\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:22:39+05:30"} [2026-01-10 16:22:40] [DEBUG] Ignoring event: delivered [2026-01-10 16:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:22:50+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEEzOTFEMTc0NkIxMDc3MjdGNwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Get support","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEEzOTFEMTc0NkIxMDc3MjdGNwA=\",\"timestamp\":\"1768042369\",\"text\":{\"body\":\"Get support\"},\"type\":\"text\"}]","ts":"2026-01-10T16:22:53+05:30"} [2026-01-10 16:22:53] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:53:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCMDlCRDE2RjZCOEZFQTIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCMDlCRDE2RjZCOEZFQTIwAA==", "timestamp": "1768042393", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:23:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:23:14] [INFO] Sending instructions to 917202000200 [2026-01-10 16:23:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:23:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:23:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14661dd8a60b413e9f939a7c35ccf55e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:23:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCMDlCRDE2RjZCOEZFQTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCMDlCRDE2RjZCOEZFQTIwAA==\",\"timestamp\":\"1768042393\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:15+05:30"} [2026-01-10 16:23:15] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCMDlCRDE2RjZCOEZFQTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCMDlCRDE2RjZCOEZFQTIwAA==\",\"timestamp\":\"1768042393\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:14+05:30"} [2026-01-10 16:23:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCMDlCRDE2RjZCOEZFQTIwAA== [2026-01-10 16:23:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:16+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEZFQzJFQjJDMDYxMEY5MDc1MQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Then what are you for ?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEZFQzJFQjJDMDYxMEY5MDc1MQA=\",\"timestamp\":\"1768042394\",\"text\":{\"body\":\"Then what are you for ?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:17+05:30"} [2026-01-10 16:23:17] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:53:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ0REREOTg3QjQyNjdEQjNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ0REREOTg3QjQyNjdEQjNDAA==", "timestamp": "1768042398", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:23:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:23:20] [INFO] Sending instructions to 917202000200 [2026-01-10 16:23:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:23:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:23:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b037918e6704a368934632834c2a7a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:23:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ0REREOTg3QjQyNjdEQjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ0REREOTg3QjQyNjdEQjNDAA==\",\"timestamp\":\"1768042398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:20+05:30"} [2026-01-10 16:23:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ0REREOTg3QjQyNjdEQjNDAA== [2026-01-10 16:23:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ0REREOTg3QjQyNjdEQjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ0REREOTg3QjQyNjdEQjNDAA==\",\"timestamp\":\"1768042398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:20+05:30"} [2026-01-10 16:23:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:53:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFNjFFMEU2MERCMzBCMEMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFNjFFMEU2MERCMzBCMEMyAA==", "timestamp": "1768042403", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:23:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:23:25] [INFO] Sending instructions to 917202000200 [2026-01-10 16:23:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:23:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:23:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "448233ad9e8f475290452adf4f15e1cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:23:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFNjFFMEU2MERCMzBCMEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFNjFFMEU2MERCMzBCMEMyAA==\",\"timestamp\":\"1768042403\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:25+05:30"} [2026-01-10 16:23:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFNjFFMEU2MERCMzBCMEMyAA== [2026-01-10 16:23:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFNjFFMEU2MERCMzBCMEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTRFNjFFMEU2MERCMzBCMEMyAA==\",\"timestamp\":\"1768042403\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:25+05:30"} [2026-01-10 16:23:26] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:53:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNjg5OTg0NUY0NjZBOUVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNjg5OTg0NUY0NjZBOUVCAA==", "timestamp": "1768042408", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:23:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:23:30] [INFO] Sending instructions to 917202000200 [2026-01-10 16:23:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:23:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:23:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d78efda24bb8473094df9df545021d89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:23:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNjg5OTg0NUY0NjZBOUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNjg5OTg0NUY0NjZBOUVCAA==\",\"timestamp\":\"1768042408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:30+05:30"} [2026-01-10 16:23:31] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNjg5OTg0NUY0NjZBOUVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNjg5OTg0NUY0NjZBOUVCAA==\",\"timestamp\":\"1768042408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:30+05:30"} [2026-01-10 16:23:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGNjg5OTg0NUY0NjZBOUVCAA== [2026-01-10 16:23:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:53:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMzU2M0I0OEUwN0M3Q0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMzU2M0I0OEUwN0M3Q0VEAA==", "timestamp": "1768042414", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:23:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:23:36] [INFO] Sending instructions to 917202000200 [2026-01-10 16:23:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:23:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:23:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a962c8d9de73403081bd1a679cc2bc7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:23:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMzU2M0I0OEUwN0M3Q0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMzU2M0I0OEUwN0M3Q0VEAA==\",\"timestamp\":\"1768042414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:37+05:30"} [2026-01-10 16:23:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMzU2M0I0OEUwN0M3Q0VEAA== [2026-01-10 16:23:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMzU2M0I0OEUwN0M3Q0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUwMzU2M0I0OEUwN0M3Q0VEAA==\",\"timestamp\":\"1768042414\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:37+05:30"} [2026-01-10 16:23:37] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:39+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEQxQjY4NEI5MjkyQTlDQTg1NAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I need details about Feliz","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEQxQjY4NEI5MjkyQTlDQTg1NAA=\",\"timestamp\":\"1768042417\",\"text\":{\"body\":\"I need details about Feliz\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:39+05:30"} [2026-01-10 16:23:39] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:53:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4OEEzNkY5QzA0N0RCODIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4OEEzNkY5QzA0N0RCODIyAA==", "timestamp": "1768042419", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:23:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:23:41] [INFO] Sending instructions to 917202000200 [2026-01-10 16:23:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:23:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:23:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f67425f37bee48d5ab74cc74513d1a33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:23:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4OEEzNkY5QzA0N0RCODIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4OEEzNkY5QzA0N0RCODIyAA==\",\"timestamp\":\"1768042419\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:42+05:30"} [2026-01-10 16:23:43] [DEBUG] Ignoring event: delivered [2026-01-10 16:23:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4OEEzNkY5QzA0N0RCODIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4OEEzNkY5QzA0N0RCODIyAA==\",\"timestamp\":\"1768042419\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:42+05:30"} [2026-01-10 16:23:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4OEEzNkY5QzA0N0RCODIyAA== [2026-01-10 16:23:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:53:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VBMEVCMjJFRjIyRjM3QjMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VBMEVCMjJFRjIyRjM3QjMwAA==", "timestamp": "1768042424", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:23:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:23:46] [INFO] Sending instructions to 917202000200 [2026-01-10 16:23:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:23:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:23:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dde3e65a419f411398870c4bc48b0f01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:23:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VBMEVCMjJFRjIyRjM3QjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VBMEVCMjJFRjIyRjM3QjMwAA==\",\"timestamp\":\"1768042424\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:47+05:30"} [2026-01-10 16:23:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VBMEVCMjJFRjIyRjM3QjMwAA== [2026-01-10 16:23:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:23:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VBMEVCMjJFRjIyRjM3QjMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VBMEVCMjJFRjIyRjM3QjMwAA==\",\"timestamp\":\"1768042424\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:23:47+05:30"} [2026-01-10 16:23:47] [DEBUG] Ignoring event: delivered [2026-01-10 16:24:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:54:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwRTE4MUI2OEY0NjQ4QjNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwRTE4MUI2OEY0NjQ4QjNCAA==", "timestamp": "1768042460", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:24:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:24:21] [INFO] Sending instructions to 917202000200 [2026-01-10 16:24:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:24:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:24:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef35a0481a3b482b9c118933a63008c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:24:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:24:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwRTE4MUI2OEY0NjQ4QjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwRTE4MUI2OEY0NjQ4QjNCAA==\",\"timestamp\":\"1768042460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:24:22+05:30"} [2026-01-10 16:24:22] [DEBUG] Ignoring event: delivered [2026-01-10 16:24:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:24:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwRTE4MUI2OEY0NjQ4QjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwRTE4MUI2OEY0NjQ4QjNCAA==\",\"timestamp\":\"1768042460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:24:22+05:30"} [2026-01-10 16:24:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkwRTE4MUI2OEY0NjQ4QjNCAA== [2026-01-10 16:24:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:54:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NTI0RTlFMTVGRjI1MzlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NTI0RTlFMTVGRjI1MzlEAA==", "timestamp": "1768042465", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:24:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:24:26] [INFO] Sending instructions to 917202000200 [2026-01-10 16:24:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:24:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:24:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aacb67b99692418ca94af1f039fa920b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:24:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:24:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NTI0RTlFMTVGRjI1MzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NTI0RTlFMTVGRjI1MzlEAA==\",\"timestamp\":\"1768042465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:24:26+05:30"} [2026-01-10 16:24:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NTI0RTlFMTVGRjI1MzlEAA== [2026-01-10 16:24:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:24:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NTI0RTlFMTVGRjI1MzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM5NTI0RTlFMTVGRjI1MzlEAA==\",\"timestamp\":\"1768042465\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:24:27+05:30"} [2026-01-10 16:24:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:24:50+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDI3NjRFNUE5QzRCODIzNEY5OQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Give me the contact info","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDI3NjRFNUE5QzRCODIzNEY5OQA=\",\"timestamp\":\"1768042489\",\"text\":{\"body\":\"Give me the contact info\"},\"type\":\"text\"}]","ts":"2026-01-10T16:24:51+05:30"} [2026-01-10 16:24:52] [DEBUG] Ignoring event: delivered [2026-01-10 16:25:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:55:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MTM0MzYxMTk5OUVGQTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MTM0MzYxMTk5OUVGQTlCAA==", "timestamp": "1768042501", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:25:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:25:03] [INFO] Sending instructions to 917202000200 [2026-01-10 16:25:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:25:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:25:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efcecaa6cdec4531972a25d55528acd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:25:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MTM0MzYxMTk5OUVGQTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MTM0MzYxMTk5OUVGQTlCAA==\",\"timestamp\":\"1768042501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:04+05:30"} [2026-01-10 16:25:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MTM0MzYxMTk5OUVGQTlCAA== [2026-01-10 16:25:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MTM0MzYxMTk5OUVGQTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU2MTM0MzYxMTk5OUVGQTlCAA==\",\"timestamp\":\"1768042501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:04+05:30"} [2026-01-10 16:25:04] [DEBUG] Ignoring event: delivered [2026-01-10 16:25:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:55:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UxMjNFREUzNkIwREM4NjJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UxMjNFREUzNkIwREM4NjJFAA==", "timestamp": "1768042506", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:25:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:25:08] [INFO] Sending instructions to 917202000200 [2026-01-10 16:25:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:25:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:25:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c137023e2b874e44b6c219824fb43cf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:25:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UxMjNFREUzNkIwREM4NjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UxMjNFREUzNkIwREM4NjJFAA==\",\"timestamp\":\"1768042506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:09+05:30"} [2026-01-10 16:25:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UxMjNFREUzNkIwREM4NjJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UxMjNFREUzNkIwREM4NjJFAA==\",\"timestamp\":\"1768042506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:09+05:30"} [2026-01-10 16:25:09] [DEBUG] Ignoring event: delivered [2026-01-10 16:25:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UxMjNFREUzNkIwREM4NjJFAA== [2026-01-10 16:25:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:55:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFM0FDRTc3MkEzRUVGODAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFM0FDRTc3MkEzRUVGODAxAA==", "timestamp": "1768042512", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:25:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:25:13] [INFO] Sending instructions to 917202000200 [2026-01-10 16:25:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:25:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:25:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18b354fa40a24785b6743070debe5c26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:25:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFM0FDRTc3MkEzRUVGODAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFM0FDRTc3MkEzRUVGODAxAA==\",\"timestamp\":\"1768042512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:13+05:30"} [2026-01-10 16:25:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFM0FDRTc3MkEzRUVGODAxAA== [2026-01-10 16:25:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFM0FDRTc3MkEzRUVGODAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFM0FDRTc3MkEzRUVGODAxAA==\",\"timestamp\":\"1768042512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:13+05:30"} [2026-01-10 16:25:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:25:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:20+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEU5Mjg0NEJGNDUyNzRFQjdGRQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"But +91 98311 01730 is my number","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEU5Mjg0NEJGNDUyNzRFQjdGRQA=\",\"timestamp\":\"1768042519\",\"text\":{\"body\":\"But +91 98311 01730 is my number\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:20+05:30"} [2026-01-10 16:25:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:25:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:55:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2N0Y4RUFFOEJDNjc3RkY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2N0Y4RUFFOEJDNjc3RkY5AA==", "timestamp": "1768042547", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:25:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:25:49] [INFO] Sending instructions to 917202000200 [2026-01-10 16:25:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:25:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:25:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ca0a8d60a2f438fac17e04d8fbcff99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:25:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2N0Y4RUFFOEJDNjc3RkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2N0Y4RUFFOEJDNjc3RkY5AA==\",\"timestamp\":\"1768042547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:50+05:30"} [2026-01-10 16:25:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2N0Y4RUFFOEJDNjc3RkY5AA== [2026-01-10 16:25:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2N0Y4RUFFOEJDNjc3RkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2N0Y4RUFFOEJDNjc3RkY5AA==\",\"timestamp\":\"1768042547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:50+05:30"} [2026-01-10 16:25:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:53+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDhFQzczNTIxNTc3NTkwMjAwNAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"What is the contact number of Feliz Health.","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDhFQzczNTIxNTc3NTkwMjAwNAA=\",\"timestamp\":\"1768042551\",\"text\":{\"body\":\"What is the contact number of Feliz Health.\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:53+05:30"} [2026-01-10 16:25:53] [DEBUG] Ignoring event: delivered [2026-01-10 16:25:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:55:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3NTkyQUZCMkExOEY0REREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3NTkyQUZCMkExOEY0REREAA==", "timestamp": "1768042553", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:25:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:25:55] [INFO] Sending instructions to 917202000200 [2026-01-10 16:25:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:25:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:25:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2b8fe028fbb4374a29fdca8913d52a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:25:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3NTkyQUZCMkExOEY0REREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3NTkyQUZCMkExOEY0REREAA==\",\"timestamp\":\"1768042553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:56+05:30"} [2026-01-10 16:25:56] [DEBUG] Ignoring event: delivered [2026-01-10 16:25:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:25:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3NTkyQUZCMkExOEY0REREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3NTkyQUZCMkExOEY0REREAA==\",\"timestamp\":\"1768042553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:25:56+05:30"} [2026-01-10 16:25:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3NTkyQUZCMkExOEY0REREAA== [2026-01-10 16:26:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:56:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0MEIxQUMyODQyRDY0REExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0MEIxQUMyODQyRDY0REExAA==", "timestamp": "1768042558", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:26:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:26:00] [INFO] Sending instructions to 917202000200 [2026-01-10 16:26:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:26:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:26:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97f6e2b0a93b4fecbc911e441d850249", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:26:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0MEIxQUMyODQyRDY0REExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0MEIxQUMyODQyRDY0REExAA==\",\"timestamp\":\"1768042558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:00+05:30"} [2026-01-10 16:26:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0MEIxQUMyODQyRDY0REExAA== [2026-01-10 16:26:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0MEIxQUMyODQyRDY0REExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk0MEIxQUMyODQyRDY0REExAA==\",\"timestamp\":\"1768042558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:00+05:30"} [2026-01-10 16:26:01] [DEBUG] Ignoring event: delivered [2026-01-10 16:26:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:56:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzRENEQ3Qjk3QTRERjJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzRENEQ3Qjk3QTRERjJDAA==", "timestamp": "1768042563", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:26:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:26:05] [INFO] Sending instructions to 917202000200 [2026-01-10 16:26:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:26:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:26:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d20c43ca1c14d24a21bdbd973ab8466", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:26:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzRENEQ3Qjk3QTRERjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzRENEQ3Qjk3QTRERjJDAA==\",\"timestamp\":\"1768042563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:05+05:30"} [2026-01-10 16:26:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzRENEQ3Qjk3QTRERjJDAA== [2026-01-10 16:26:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzRENEQ3Qjk3QTRERjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkxQzRENEQ3Qjk3QTRERjJDAA==\",\"timestamp\":\"1768042563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:05+05:30"} [2026-01-10 16:26:06] [DEBUG] Ignoring event: delivered [2026-01-10 16:26:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:56:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDMUNGQjI4RTU0NjU1NkNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDMUNGQjI4RTU0NjU1NkNFAA==", "timestamp": "1768042568", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:26:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:26:10] [INFO] Sending instructions to 917202000200 [2026-01-10 16:26:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:26:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:26:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "001a94d1d2a74ed48a957fa31694f6e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:26:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDMUNGQjI4RTU0NjU1NkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDMUNGQjI4RTU0NjU1NkNFAA==\",\"timestamp\":\"1768042568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:10+05:30"} [2026-01-10 16:26:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDMUNGQjI4RTU0NjU1NkNFAA== [2026-01-10 16:26:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDMUNGQjI4RTU0NjU1NkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERDMUNGQjI4RTU0NjU1NkNFAA==\",\"timestamp\":\"1768042568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:10+05:30"} [2026-01-10 16:26:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:26:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:24+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEM4OTdFQ0ZBODc0M0FGMjMzRQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Where do you get the number, please share me the link or URL.","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEM4OTdFQ0ZBODc0M0FGMjMzRQA=\",\"timestamp\":\"1768042583\",\"text\":{\"body\":\"Where do you get the number, please share me the link or URL.\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:26+05:30"} [2026-01-10 16:26:26] [DEBUG] Ignoring event: delivered [2026-01-10 16:26:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:56:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZEM0YwMDc0ODQxOUExNTZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZEM0YwMDc0ODQxOUExNTZCAA==", "timestamp": "1768042604", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:26:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:26:46] [INFO] Sending instructions to 917202000200 [2026-01-10 16:26:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:26:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:26:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70b22b9d0eed42208962fa9dc2578041", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:26:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZEM0YwMDc0ODQxOUExNTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZEM0YwMDc0ODQxOUExNTZCAA==\",\"timestamp\":\"1768042604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:46+05:30"} [2026-01-10 16:26:47] [DEBUG] Ignoring event: delivered [2026-01-10 16:26:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZEM0YwMDc0ODQxOUExNTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZEM0YwMDc0ODQxOUExNTZCAA==\",\"timestamp\":\"1768042604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:46+05:30"} [2026-01-10 16:26:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZEM0YwMDc0ODQxOUExNTZCAA== [2026-01-10 16:26:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:56:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODU1MjQyOTkzRTlBMzMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODU1MjQyOTkzRTlBMzMyAA==", "timestamp": "1768042610", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:26:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:26:51] [INFO] Sending instructions to 917202000200 [2026-01-10 16:26:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:26:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:26:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cef6a56ddc504c85a62f10446cbcec87", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODU1MjQyOTkzRTlBMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODU1MjQyOTkzRTlBMzMyAA==\",\"timestamp\":\"1768042610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:52+05:30"} [2026-01-10 16:26:53] [DEBUG] Ignoring event: delivered [2026-01-10 16:26:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODU1MjQyOTkzRTlBMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODU1MjQyOTkzRTlBMzMyAA==\",\"timestamp\":\"1768042610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:52+05:30"} [2026-01-10 16:26:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1ODU1MjQyOTkzRTlBMzMyAA== [2026-01-10 16:26:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:56:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MEZCM0FCMjM2NEVBODU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MEZCM0FCMjM2NEVBODU5AA==", "timestamp": "1768042615", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:26:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:26:56] [INFO] Sending instructions to 917202000200 [2026-01-10 16:26:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:26:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:26:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7431cfbd900a4521a2d9426ac5d77eec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:26:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MEZCM0FCMjM2NEVBODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MEZCM0FCMjM2NEVBODU5AA==\",\"timestamp\":\"1768042615\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:57+05:30"} [2026-01-10 16:26:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MEZCM0FCMjM2NEVBODU5AA== [2026-01-10 16:26:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:26:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MEZCM0FCMjM2NEVBODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MEZCM0FCMjM2NEVBODU5AA==\",\"timestamp\":\"1768042615\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:26:57+05:30"} [2026-01-10 16:26:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:27:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:57:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzNEM3NkNBMTc3RjkxMzQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzNEM3NkNBMTc3RjkxMzQyAA==", "timestamp": "1768042651", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:27:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:27:32] [INFO] Sending instructions to 917202000200 [2026-01-10 16:27:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:27:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:27:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7229a11f275c41f19497a2f68821af45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:27:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzNEM3NkNBMTc3RjkxMzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzNEM3NkNBMTc3RjkxMzQyAA==\",\"timestamp\":\"1768042651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:33+05:30"} [2026-01-10 16:27:33] [DEBUG] Ignoring event: delivered [2026-01-10 16:27:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzNEM3NkNBMTc3RjkxMzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzNEM3NkNBMTc3RjkxMzQyAA==\",\"timestamp\":\"1768042651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:32+05:30"} [2026-01-10 16:27:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYzNEM3NkNBMTc3RjkxMzQyAA== [2026-01-10 16:27:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:57:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0RjA0MTM4QkY3MTE1NjM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0RjA0MTM4QkY3MTE1NjM1AA==", "timestamp": "1768042656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:27:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:27:37] [INFO] Sending instructions to 917202000200 [2026-01-10 16:27:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:27:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:27:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d48f1a45b67412e81a1692cfe2d761e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0RjA0MTM4QkY3MTE1NjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0RjA0MTM4QkY3MTE1NjM1AA==\",\"timestamp\":\"1768042656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:39+05:30"} [2026-01-10 16:27:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0RjA0MTM4QkY3MTE1NjM1AA== [2026-01-10 16:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0RjA0MTM4QkY3MTE1NjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0RjA0MTM4QkY3MTE1NjM1AA==\",\"timestamp\":\"1768042656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:39+05:30"} [2026-01-10 16:27:39] [DEBUG] Ignoring event: delivered [2026-01-10 16:27:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:57:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxOUIwRUM3MUI3MEYxNDk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxOUIwRUM3MUI3MEYxNDk3AA==", "timestamp": "1768042661", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:27:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:27:43] [INFO] Sending instructions to 917202000200 [2026-01-10 16:27:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:27:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:27:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84bbac8453244ee78904dc45e47939b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:27:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxOUIwRUM3MUI3MEYxNDk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxOUIwRUM3MUI3MEYxNDk3AA==\",\"timestamp\":\"1768042661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:43+05:30"} [2026-01-10 16:27:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:27:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxOUIwRUM3MUI3MEYxNDk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxOUIwRUM3MUI3MEYxNDk3AA==\",\"timestamp\":\"1768042661\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:43+05:30"} [2026-01-10 16:27:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUxOUIwRUM3MUI3MEYxNDk3AA== [2026-01-10 16:27:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:57:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDNDFBREI3QUJBNUIzQ0ZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDNDFBREI3QUJBNUIzQ0ZGAA==", "timestamp": "1768042666", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:27:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:27:48] [INFO] Sending instructions to 917202000200 [2026-01-10 16:27:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:27:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:27:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4e3773dc71044e5a2649a0894d3b257", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:27:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDNDFBREI3QUJBNUIzQ0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDNDFBREI3QUJBNUIzQ0ZGAA==\",\"timestamp\":\"1768042666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:48+05:30"} [2026-01-10 16:27:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDNDFBREI3QUJBNUIzQ0ZGAA== [2026-01-10 16:27:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDNDFBREI3QUJBNUIzQ0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDNDFBREI3QUJBNUIzQ0ZGAA==\",\"timestamp\":\"1768042666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:48+05:30"} [2026-01-10 16:27:49] [DEBUG] Ignoring event: delivered [2026-01-10 16:27:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:57:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNDVFOTA0NTMzM0I4MzdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNDVFOTA0NTMzM0I4MzdBAA==", "timestamp": "1768042672", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:27:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:27:53] [INFO] Sending instructions to 917202000200 [2026-01-10 16:27:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:27:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:27:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ab10549cdd1408390fb272551cdc60d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:27:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNDVFOTA0NTMzM0I4MzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNDVFOTA0NTMzM0I4MzdBAA==\",\"timestamp\":\"1768042672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:55+05:30"} [2026-01-10 16:27:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNDVFOTA0NTMzM0I4MzdBAA== [2026-01-10 16:27:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNDVFOTA0NTMzM0I4MzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwNDVFOTA0NTMzM0I4MzdBAA==\",\"timestamp\":\"1768042672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:55+05:30"} [2026-01-10 16:27:55] [DEBUG] Ignoring event: delivered [2026-01-10 16:27:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:56+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg2RkRDQzI5QkI1OTg1MTdEQgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"about your company","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg2RkRDQzI5QkI1OTg1MTdEQgA=\",\"timestamp\":\"1768042675\",\"text\":{\"body\":\"about your company\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:57+05:30"} [2026-01-10 16:27:57] [DEBUG] Ignoring event: delivered [2026-01-10 16:27:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:57:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1NTQ3Nzk5RDRGREUwM0E3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1NTQ3Nzk5RDRGREUwM0E3AA==", "timestamp": "1768042677", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:27:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:27:59] [INFO] Sending instructions to 917202000200 [2026-01-10 16:27:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:27:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:27:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a41f59d4a1f24467acfbb6a2f4e79ec3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:28:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1NTQ3Nzk5RDRGREUwM0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1NTQ3Nzk5RDRGREUwM0E3AA==\",\"timestamp\":\"1768042677\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:59+05:30"} [2026-01-10 16:28:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1NTQ3Nzk5RDRGREUwM0E3AA== [2026-01-10 16:28:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:27:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1NTQ3Nzk5RDRGREUwM0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM1NTQ3Nzk5RDRGREUwM0E3AA==\",\"timestamp\":\"1768042677\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:27:59+05:30"} [2026-01-10 16:28:00] [DEBUG] Ignoring event: delivered [2026-01-10 16:28:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:58:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU4NUQ3QzM4NEZEODM5QTY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU4NUQ3QzM4NEZEODM5QTY2AA==", "timestamp": "1768042682", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:28:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:28:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:28:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:28:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:28:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87312d0906d84162b49d9e5793642ad7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:28:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU4NUQ3QzM4NEZEODM5QTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU4NUQ3QzM4NEZEODM5QTY2AA==\",\"timestamp\":\"1768042682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:07+05:30"} [2026-01-10 16:28:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU4NUQ3QzM4NEZEODM5QTY2AA== [2026-01-10 16:28:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU4NUQ3QzM4NEZEODM5QTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU4NUQ3QzM4NEZEODM5QTY2AA==\",\"timestamp\":\"1768042682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:07+05:30"} [2026-01-10 16:28:08] [DEBUG] Ignoring event: delivered [2026-01-10 16:28:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:58:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMzU3NTA3OThGQTg3RDNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMzU3NTA3OThGQTg3RDNBAA==", "timestamp": "1768042688", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:28:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:28:09] [INFO] Sending instructions to 917202000200 [2026-01-10 16:28:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:28:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:28:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "decc354e44354fb0a43ef0d44c6cb57b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMzU3NTA3OThGQTg3RDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMzU3NTA3OThGQTg3RDNBAA==\",\"timestamp\":\"1768042688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:10+05:30"} [2026-01-10 16:28:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMzU3NTA3OThGQTg3RDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMzU3NTA3OThGQTg3RDNBAA==\",\"timestamp\":\"1768042688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:10+05:30"} [2026-01-10 16:28:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdEMzU3NTA3OThGQTg3RDNBAA== [2026-01-10 16:28:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:22+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDhFMkJEQkNCMUJFMzg5ODY5OQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I need to book a ambulance","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDhFMkJEQkNCMUJFMzg5ODY5OQA=\",\"timestamp\":\"1768042701\",\"text\":{\"body\":\"I need to book a ambulance\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:25+05:30"} [2026-01-10 16:28:25] [DEBUG] Ignoring event: delivered [2026-01-10 16:28:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:58:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MzIwREMyQTVGNTYxMUIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MzIwREMyQTVGNTYxMUIwAA==", "timestamp": "1768042724", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:28:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:28:46] [INFO] Sending instructions to 917202000200 [2026-01-10 16:28:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:28:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:28:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03aac7015dda4fb193b9c9233863acb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:28:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MzIwREMyQTVGNTYxMUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MzIwREMyQTVGNTYxMUIwAA==\",\"timestamp\":\"1768042724\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:46+05:30"} [2026-01-10 16:28:47] [DEBUG] Ignoring event: delivered [2026-01-10 16:28:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MzIwREMyQTVGNTYxMUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MzIwREMyQTVGNTYxMUIwAA==\",\"timestamp\":\"1768042724\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:46+05:30"} [2026-01-10 16:28:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM4MzIwREMyQTVGNTYxMUIwAA== [2026-01-10 16:28:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:58:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU2RDI5QUU5OTg5MzVEMURCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU2RDI5QUU5OTg5MzVEMURCAA==", "timestamp": "1768042729", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:28:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:28:51] [INFO] Sending instructions to 917202000200 [2026-01-10 16:28:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:28:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:28:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e8a1ca1dd67429db55dd6897cbefa70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:28:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU2RDI5QUU5OTg5MzVEMURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU2RDI5QUU5OTg5MzVEMURCAA==\",\"timestamp\":\"1768042729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:52+05:30"} [2026-01-10 16:28:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU2RDI5QUU5OTg5MzVEMURCAA== [2026-01-10 16:28:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:28:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU2RDI5QUU5OTg5MzVEMURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU2RDI5QUU5OTg5MzVEMURCAA==\",\"timestamp\":\"1768042729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:28:52+05:30"} [2026-01-10 16:28:53] [DEBUG] Ignoring event: delivered [2026-01-10 16:29:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:59:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBRDZFMzREMDhFOTFGM0UzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBRDZFMzREMDhFOTFGM0UzAA==", "timestamp": "1768042765", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:29:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:29:27] [INFO] Sending instructions to 917202000200 [2026-01-10 16:29:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:29:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:29:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "113bda3046914584806dce357997d7c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:29:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBRDZFMzREMDhFOTFGM0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBRDZFMzREMDhFOTFGM0UzAA==\",\"timestamp\":\"1768042765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:28+05:30"} [2026-01-10 16:29:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBRDZFMzREMDhFOTFGM0UzAA== [2026-01-10 16:29:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBRDZFMzREMDhFOTFGM0UzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBRDZFMzREMDhFOTFGM0UzAA==\",\"timestamp\":\"1768042765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:28+05:30"} [2026-01-10 16:29:30] [DEBUG] Ignoring event: delivered [2026-01-10 16:29:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:59:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MTJDQTBDQ0M3MUVENzJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MTJDQTBDQ0M3MUVENzJFAA==", "timestamp": "1768042770", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:29:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:29:32] [INFO] Sending instructions to 917202000200 [2026-01-10 16:29:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:29:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:29:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "521a3ebc4e6443e1866c134e4b3ef01d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:29:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MTJDQTBDQ0M3MUVENzJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MTJDQTBDQ0M3MUVENzJFAA==\",\"timestamp\":\"1768042770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:32+05:30"} [2026-01-10 16:29:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MTJDQTBDQ0M3MUVENzJFAA== [2026-01-10 16:29:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MTJDQTBDQ0M3MUVENzJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MTJDQTBDQ0M3MUVENzJFAA==\",\"timestamp\":\"1768042770\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:32+05:30"} [2026-01-10 16:29:33] [DEBUG] Ignoring event: delivered [2026-01-10 16:29:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:59:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0RERGNTIwNUFEMEUyMzQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0RERGNTIwNUFEMEUyMzQzAA==", "timestamp": "1768042775", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:29:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:29:37] [INFO] Sending instructions to 917202000200 [2026-01-10 16:29:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:29:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:29:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93c7dacf77234dfa90f721e78eb3f5e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:29:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0RERGNTIwNUFEMEUyMzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0RERGNTIwNUFEMEUyMzQzAA==\",\"timestamp\":\"1768042775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:39+05:30"} [2026-01-10 16:29:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0RERGNTIwNUFEMEUyMzQzAA== [2026-01-10 16:29:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0RERGNTIwNUFEMEUyMzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk0RERGNTIwNUFEMEUyMzQzAA==\",\"timestamp\":\"1768042775\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:39+05:30"} [2026-01-10 16:29:40] [DEBUG] Ignoring event: delivered [2026-01-10 16:29:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:59:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFMDBCRTRFRDBCQUQ4QzAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFMDBCRTRFRDBCQUQ4QzAxAA==", "timestamp": "1768042780", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:29:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:29:42] [INFO] Sending instructions to 917202000200 [2026-01-10 16:29:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:29:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:29:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac4b7785865a4af9abf3e69c6e2db91c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:29:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFMDBCRTRFRDBCQUQ4QzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFMDBCRTRFRDBCQUQ4QzAxAA==\",\"timestamp\":\"1768042780\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:42+05:30"} [2026-01-10 16:29:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFMDBCRTRFRDBCQUQ4QzAxAA== [2026-01-10 16:29:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFMDBCRTRFRDBCQUQ4QzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFMDBCRTRFRDBCQUQ4QzAxAA==\",\"timestamp\":\"1768042780\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:42+05:30"} [2026-01-10 16:29:43] [DEBUG] Ignoring event: delivered [2026-01-10 16:29:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:46+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDNBNkE1NkU3RThDOTJBOTU5NgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"My address is BBD BAG, Kolkata 700 001, patient is feeling breathing issue, and contact name is Mr. Goutam","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDNBNkE1NkU3RThDOTJBOTU5NgA=\",\"timestamp\":\"1768042784\",\"text\":{\"body\":\"My address is BBD BAG, Kolkata 700 001, patient is feeling breathing issue, and contact name is Mr. Goutam\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:46+05:30"} [2026-01-10 16:29:47] [DEBUG] Ignoring event: delivered [2026-01-10 16:29:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:59:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDU5QTdGNUM3NEJBRTk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDU5QTdGNUM3NEJBRTk3AA==", "timestamp": "1768042785", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:29:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:29:47] [INFO] Sending instructions to 917202000200 [2026-01-10 16:29:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:29:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:29:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b97a13c868dd464392194f63753cf91b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:29:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDU5QTdGNUM3NEJBRTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDU5QTdGNUM3NEJBRTk3AA==\",\"timestamp\":\"1768042785\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:48+05:30"} [2026-01-10 16:29:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDU5QTdGNUM3NEJBRTk3AA== [2026-01-10 16:29:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDU5QTdGNUM3NEJBRTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxNDU5QTdGNUM3NEJBRTk3AA==\",\"timestamp\":\"1768042785\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:48+05:30"} [2026-01-10 16:29:48] [DEBUG] Ignoring event: delivered [2026-01-10 16:29:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:59:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGQjcwRDI5NzgyNjhCNjUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGQjcwRDI5NzgyNjhCNjUyAA==", "timestamp": "1768042790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:29:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:29:52] [INFO] Sending instructions to 917202000200 [2026-01-10 16:29:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:29:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:29:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41ccb277fb9041cdb21953b758d79132", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGQjcwRDI5NzgyNjhCNjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGQjcwRDI5NzgyNjhCNjUyAA==\",\"timestamp\":\"1768042790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:54+05:30"} [2026-01-10 16:29:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGQjcwRDI5NzgyNjhCNjUyAA== [2026-01-10 16:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGQjcwRDI5NzgyNjhCNjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGQjcwRDI5NzgyNjhCNjUyAA==\",\"timestamp\":\"1768042790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:54+05:30"} [2026-01-10 16:29:55] [DEBUG] Ignoring event: delivered [2026-01-10 16:29:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 10:59:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1OTJFMjBEQTI1QkE5NEFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1OTJFMjBEQTI1QkE5NEFEAA==", "timestamp": "1768042797", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:29:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:29:59] [INFO] Sending instructions to 917202000200 [2026-01-10 16:29:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:29:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:29:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "073ed762fc294c88abc7a7765b8d2360", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1OTJFMjBEQTI1QkE5NEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1OTJFMjBEQTI1QkE5NEFEAA==\",\"timestamp\":\"1768042797\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:59+05:30"} [2026-01-10 16:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:29:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1OTJFMjBEQTI1QkE5NEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1OTJFMjBEQTI1QkE5NEFEAA==\",\"timestamp\":\"1768042797\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:29:59+05:30"} [2026-01-10 16:30:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc1OTJFMjBEQTI1QkE5NEFEAA== [2026-01-10 16:30:00] [DEBUG] Ignoring event: delivered [2026-01-10 16:30:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:00:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMTM5RUNBRkZGRTVEOUIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMTM5RUNBRkZGRTVEOUIzAA==", "timestamp": "1768042803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:30:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:30:05] [INFO] Sending instructions to 917202000200 [2026-01-10 16:30:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:30:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:30:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c96cce574c4e48518bcc3226c02a212a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:30:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMTM5RUNBRkZGRTVEOUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMTM5RUNBRkZGRTVEOUIzAA==\",\"timestamp\":\"1768042803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:30:05+05:30"} [2026-01-10 16:30:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMTM5RUNBRkZGRTVEOUIzAA== [2026-01-10 16:30:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMTM5RUNBRkZGRTVEOUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMTM5RUNBRkZGRTVEOUIzAA==\",\"timestamp\":\"1768042803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:30:05+05:30"} [2026-01-10 16:30:05] [DEBUG] Ignoring event: delivered [2026-01-10 16:30:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:00:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1RDc1OEI5NzM1N0E1NjMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1RDc1OEI5NzM1N0E1NjMyAA==", "timestamp": "1768042808", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:30:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:30:10] [INFO] Sending instructions to 917202000200 [2026-01-10 16:30:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:30:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:30:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27d0ace4d96348eabcd9fe39f83b9e1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:30:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:30:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1RDc1OEI5NzM1N0E1NjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1RDc1OEI5NzM1N0E1NjMyAA==\",\"timestamp\":\"1768042808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:30:10+05:30"} [2026-01-10 16:30:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1RDc1OEI5NzM1N0E1NjMyAA== [2026-01-10 16:30:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:30:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1RDc1OEI5NzM1N0E1NjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU1RDc1OEI5NzM1N0E1NjMyAA==\",\"timestamp\":\"1768042808\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:30:10+05:30"} [2026-01-10 16:30:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:30:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:00:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RUE5Mjg3N0NFM0ZCREYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RUE5Mjg3N0NFM0ZCREYyAA==", "timestamp": "1768042844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:30:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:30:46] [INFO] Sending instructions to 917202000200 [2026-01-10 16:30:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:30:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:30:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc56834dc20b45d59f971a337ea6995e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:30:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RUE5Mjg3N0NFM0ZCREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RUE5Mjg3N0NFM0ZCREYyAA==\",\"timestamp\":\"1768042844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:30:48+05:30"} [2026-01-10 16:30:49] [DEBUG] Ignoring event: delivered [2026-01-10 16:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:30:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RUE5Mjg3N0NFM0ZCREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RUE5Mjg3N0NFM0ZCREYyAA==\",\"timestamp\":\"1768042844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:30:48+05:30"} [2026-01-10 16:30:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI4RUE5Mjg3N0NFM0ZCREYyAA== [2026-01-10 16:30:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:00:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFNjk1NjBFNjkzNkI1NzVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFNjk1NjBFNjkzNkI1NzVBAA==", "timestamp": "1768042849", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:30:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:30:51] [INFO] Sending instructions to 917202000200 [2026-01-10 16:30:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:30:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:30:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c2a1119a13e4943a1f68d05651f3411", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:30:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFNjk1NjBFNjkzNkI1NzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFNjk1NjBFNjkzNkI1NzVBAA==\",\"timestamp\":\"1768042849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:30:52+05:30"} [2026-01-10 16:30:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFNjk1NjBFNjkzNkI1NzVBAA== [2026-01-10 16:30:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:30:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFNjk1NjBFNjkzNkI1NzVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFNjk1NjBFNjkzNkI1NzVBAA==\",\"timestamp\":\"1768042849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:30:52+05:30"} [2026-01-10 16:30:53] [DEBUG] Ignoring event: delivered [2026-01-10 16:31:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:01:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQUQ2NDBENjZBMzc4ODU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQUQ2NDBENjZBMzc4ODU1AA==", "timestamp": "1768042885", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:31:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:31:27] [INFO] Sending instructions to 917202000200 [2026-01-10 16:31:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:31:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:31:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "941089ae4a304a4da9f66e1a2e34b51f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQUQ2NDBENjZBMzc4ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQUQ2NDBENjZBMzc4ODU1AA==\",\"timestamp\":\"1768042885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:31:28+05:30"} [2026-01-10 16:31:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQUQ2NDBENjZBMzc4ODU1AA== [2026-01-10 16:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQUQ2NDBENjZBMzc4ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCQUQ2NDBENjZBMzc4ODU1AA==\",\"timestamp\":\"1768042885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:31:28+05:30"} [2026-01-10 16:31:29] [DEBUG] Ignoring event: delivered [2026-01-10 16:31:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:01:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFNkJDOTI1MjY1RTI5MzZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFNkJDOTI1MjY1RTI5MzZFAA==", "timestamp": "1768042891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:31:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:31:32] [INFO] Sending instructions to 917202000200 [2026-01-10 16:31:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:31:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:31:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8669cde86730443b84a162b2f997a787", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:31:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFNkJDOTI1MjY1RTI5MzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFNkJDOTI1MjY1RTI5MzZFAA==\",\"timestamp\":\"1768042891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:31:33+05:30"} [2026-01-10 16:31:33] [DEBUG] Ignoring event: delivered [2026-01-10 16:31:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFNkJDOTI1MjY1RTI5MzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFNkJDOTI1MjY1RTI5MzZFAA==\",\"timestamp\":\"1768042891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:31:33+05:30"} [2026-01-10 16:31:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNFNkJDOTI1MjY1RTI5MzZFAA== [2026-01-10 16:31:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:01:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDOEU1MzQ1MzREOEUwQkEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDOEU1MzQ1MzREOEUwQkEyAA==", "timestamp": "1768042896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:31:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:31:38] [INFO] Sending instructions to 917202000200 [2026-01-10 16:31:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:31:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:31:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94a9660d6dc04b30a3111a2fe69d3c04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:31:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:31:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDOEU1MzQ1MzREOEUwQkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDOEU1MzQ1MzREOEUwQkEyAA==\",\"timestamp\":\"1768042896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:31:40+05:30"} [2026-01-10 16:31:41] [DEBUG] Ignoring event: delivered [2026-01-10 16:31:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:31:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDOEU1MzQ1MzREOEUwQkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDOEU1MzQ1MzREOEUwQkEyAA==\",\"timestamp\":\"1768042896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:31:40+05:30"} [2026-01-10 16:31:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFDOEU1MzQ1MzREOEUwQkEyAA== [2026-01-10 16:32:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:02:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDNDhBNTkwRDQ2MEMwRjJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDNDhBNTkwRDQ2MEMwRjJCAA==", "timestamp": "1768042932", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:32:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:32:14] [INFO] Sending instructions to 917202000200 [2026-01-10 16:32:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:32:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:32:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "745f8f1a9c854ceca8ea775c7a1e68d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:32:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDNDhBNTkwRDQ2MEMwRjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDNDhBNTkwRDQ2MEMwRjJCAA==\",\"timestamp\":\"1768042932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:14+05:30"} [2026-01-10 16:32:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDNDhBNTkwRDQ2MEMwRjJCAA== [2026-01-10 16:32:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDNDhBNTkwRDQ2MEMwRjJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDNDhBNTkwRDQ2MEMwRjJCAA==\",\"timestamp\":\"1768042932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:14+05:30"} [2026-01-10 16:32:15] [DEBUG] Ignoring event: delivered [2026-01-10 16:32:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:02:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxQUFBMjc4NEUzM0JGQTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxQUFBMjc4NEUzM0JGQTBDAA==", "timestamp": "1768042938", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:32:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:32:19] [INFO] Sending instructions to 917202000200 [2026-01-10 16:32:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:32:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:32:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2d860a759974d5b89159eaee79d8bed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:32:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxQUFBMjc4NEUzM0JGQTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxQUFBMjc4NEUzM0JGQTBDAA==\",\"timestamp\":\"1768042938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:21+05:30"} [2026-01-10 16:32:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxQUFBMjc4NEUzM0JGQTBDAA== [2026-01-10 16:32:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxQUFBMjc4NEUzM0JGQTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIxQUFBMjc4NEUzM0JGQTBDAA==\",\"timestamp\":\"1768042938\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:21+05:30"} [2026-01-10 16:32:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:32:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:02:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MEUxNTA4M0Q0NzA2MzE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MEUxNTA4M0Q0NzA2MzE0AA==", "timestamp": "1768042943", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:32:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:32:24] [INFO] Sending instructions to 917202000200 [2026-01-10 16:32:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:32:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:32:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba83ab15b4a44ec09bdd68b462608273", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:32:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MEUxNTA4M0Q0NzA2MzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MEUxNTA4M0Q0NzA2MzE0AA==\",\"timestamp\":\"1768042943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:25+05:30"} [2026-01-10 16:32:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MEUxNTA4M0Q0NzA2MzE0AA== [2026-01-10 16:32:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MEUxNTA4M0Q0NzA2MzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE5MEUxNTA4M0Q0NzA2MzE0AA==\",\"timestamp\":\"1768042943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:25+05:30"} [2026-01-10 16:32:26] [DEBUG] Ignoring event: delivered [2026-01-10 16:32:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:02:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGOUFEMjBENEQwQTQxOTEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGOUFEMjBENEQwQTQxOTEyAA==", "timestamp": "1768042948", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:32:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:32:29] [INFO] Sending instructions to 917202000200 [2026-01-10 16:32:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:32:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:32:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a28246edf22b48cabfcc4c1eb67299d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGOUFEMjBENEQwQTQxOTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGOUFEMjBENEQwQTQxOTEyAA==\",\"timestamp\":\"1768042948\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:30+05:30"} [2026-01-10 16:32:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGOUFEMjBENEQwQTQxOTEyAA== [2026-01-10 16:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGOUFEMjBENEQwQTQxOTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGOUFEMjBENEQwQTQxOTEyAA==\",\"timestamp\":\"1768042948\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:30+05:30"} [2026-01-10 16:32:30] [DEBUG] Ignoring event: delivered [2026-01-10 16:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:02:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMEVGNkI4MkQwMEFBQzI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMEVGNkI4MkQwMEFBQzI0AA==", "timestamp": "1768042953", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:32:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:32:34] [INFO] Sending instructions to 917202000200 [2026-01-10 16:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:32:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8af14ac0cfb340849e38499d79427478", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMEVGNkI4MkQwMEFBQzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMEVGNkI4MkQwMEFBQzI0AA==\",\"timestamp\":\"1768042953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:35+05:30"} [2026-01-10 16:32:36] [DEBUG] Ignoring event: delivered [2026-01-10 16:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMEVGNkI4MkQwMEFBQzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMEVGNkI4MkQwMEFBQzI0AA==\",\"timestamp\":\"1768042953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:35+05:30"} [2026-01-10 16:32:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxMEVGNkI4MkQwMEFBQzI0AA== [2026-01-10 16:32:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:02:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFMTU1ODY2RjNGNkU2ODJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFMTU1ODY2RjNGNkU2ODJCAA==", "timestamp": "1768042958", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:32:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:32:40] [INFO] Sending instructions to 917202000200 [2026-01-10 16:32:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:32:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:32:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9cf26f08cc1349029141bf223c574a11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:32:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFMTU1ODY2RjNGNkU2ODJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFMTU1ODY2RjNGNkU2ODJCAA==\",\"timestamp\":\"1768042958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:40+05:30"} [2026-01-10 16:32:40] [DEBUG] Ignoring event: delivered [2026-01-10 16:32:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:32:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFMTU1ODY2RjNGNkU2ODJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFMTU1ODY2RjNGNkU2ODJCAA==\",\"timestamp\":\"1768042958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:32:40+05:30"} [2026-01-10 16:32:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVFMTU1ODY2RjNGNkU2ODJCAA== [2026-01-10 16:33:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:03:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZEMTEwMEJENkRGQjNBMDEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZEMTEwMEJENkRGQjNBMDEzAA==", "timestamp": "1768042994", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:33:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:33:15] [INFO] Sending instructions to 917202000200 [2026-01-10 16:33:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:33:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:33:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f4af8948d9ba4dc29c8a795ac58eea80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:33:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZEMTEwMEJENkRGQjNBMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZEMTEwMEJENkRGQjNBMDEzAA==\",\"timestamp\":\"1768042994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:33:15+05:30"} [2026-01-10 16:33:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZEMTEwMEJENkRGQjNBMDEzAA== [2026-01-10 16:33:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:33:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZEMTEwMEJENkRGQjNBMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZEMTEwMEJENkRGQjNBMDEzAA==\",\"timestamp\":\"1768042994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:33:15+05:30"} [2026-01-10 16:33:16] [DEBUG] Ignoring event: delivered [2026-01-10 16:33:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:03:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczQUZCMTg0OTM0NENBNzM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczQUZCMTg0OTM0NENBNzM2AA==", "timestamp": "1768042999", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:33:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:33:20] [INFO] Sending instructions to 917202000200 [2026-01-10 16:33:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:33:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:33:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "767c73de9521422aa5c64ba744753142", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:33:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:33:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczQUZCMTg0OTM0NENBNzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczQUZCMTg0OTM0NENBNzM2AA==\",\"timestamp\":\"1768042999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:33:21+05:30"} [2026-01-10 16:33:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczQUZCMTg0OTM0NENBNzM2AA== [2026-01-10 16:33:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:33:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczQUZCMTg0OTM0NENBNzM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczQUZCMTg0OTM0NENBNzM2AA==\",\"timestamp\":\"1768042999\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:33:21+05:30"} [2026-01-10 16:33:22] [DEBUG] Ignoring event: delivered [2026-01-10 16:33:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:03:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBMTI0QjNBREU3ODY2Qzc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBMTI0QjNBREU3ODY2Qzc1AA==", "timestamp": "1768043035", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:33:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:33:56] [INFO] Sending instructions to 917202000200 [2026-01-10 16:33:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:33:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:33:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad94b27629854f15b46a64a374274642", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:33:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBMTI0QjNBREU3ODY2Qzc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBMTI0QjNBREU3ODY2Qzc1AA==\",\"timestamp\":\"1768043035\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:33:57+05:30"} [2026-01-10 16:33:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBMTI0QjNBREU3ODY2Qzc1AA== [2026-01-10 16:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBMTI0QjNBREU3ODY2Qzc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBMTI0QjNBREU3ODY2Qzc1AA==\",\"timestamp\":\"1768043035\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:33:57+05:30"} [2026-01-10 16:33:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:34:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:04:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERUZEOEExRkEzMEI0NTMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERUZEOEExRkEzMEI0NTMwAA==", "timestamp": "1768043040", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:34:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:34:01] [INFO] Sending instructions to 917202000200 [2026-01-10 16:34:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:34:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:34:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d53d2e240334f89838dc6c0b9dc82fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERUZEOEExRkEzMEI0NTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERUZEOEExRkEzMEI0NTMwAA==\",\"timestamp\":\"1768043040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:02+05:30"} [2026-01-10 16:34:03] [DEBUG] Ignoring event: delivered [2026-01-10 16:34:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERUZEOEExRkEzMEI0NTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERUZEOEExRkEzMEI0NTMwAA==\",\"timestamp\":\"1768043040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:02+05:30"} [2026-01-10 16:34:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJERUZEOEExRkEzMEI0NTMwAA== [2026-01-10 16:34:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:04:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEMDVBMUJEQjU3MkRCNDMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEMDVBMUJEQjU3MkRCNDMwAA==", "timestamp": "1768043045", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:34:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:34:07] [INFO] Sending instructions to 917202000200 [2026-01-10 16:34:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:34:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:34:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "696a9c92953f4206973f3d85f8ae9f21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:34:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEMDVBMUJEQjU3MkRCNDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEMDVBMUJEQjU3MkRCNDMwAA==\",\"timestamp\":\"1768043045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:07+05:30"} [2026-01-10 16:34:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEMDVBMUJEQjU3MkRCNDMwAA== [2026-01-10 16:34:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEMDVBMUJEQjU3MkRCNDMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlEMDVBMUJEQjU3MkRCNDMwAA==\",\"timestamp\":\"1768043045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:08+05:30"} [2026-01-10 16:34:09] [DEBUG] Ignoring event: delivered [2026-01-10 16:34:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:04:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDMjFDQzA0NjM2NDA4QkMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDMjFDQzA0NjM2NDA4QkMxAA==", "timestamp": "1768043050", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:34:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:34:12] [INFO] Sending instructions to 917202000200 [2026-01-10 16:34:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:34:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:34:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8eadcbd9aefc4e2d9bf4e4c6ef670393", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:34:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDMjFDQzA0NjM2NDA4QkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDMjFDQzA0NjM2NDA4QkMxAA==\",\"timestamp\":\"1768043050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:13+05:30"} [2026-01-10 16:34:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDMjFDQzA0NjM2NDA4QkMxAA== [2026-01-10 16:34:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDMjFDQzA0NjM2NDA4QkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDMjFDQzA0NjM2NDA4QkMxAA==\",\"timestamp\":\"1768043050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:13+05:30"} [2026-01-10 16:34:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:34:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:04:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBNUYxMjcyQjUxNzQ1MUQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBNUYxMjcyQjUxNzQ1MUQ0AA==", "timestamp": "1768043055", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:34:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:34:17] [INFO] Sending instructions to 917202000200 [2026-01-10 16:34:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:34:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:34:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69d57daf74224533bec891c1223d8e91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBNUYxMjcyQjUxNzQ1MUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBNUYxMjcyQjUxNzQ1MUQ0AA==\",\"timestamp\":\"1768043055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:17+05:30"} [2026-01-10 16:34:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBNUYxMjcyQjUxNzQ1MUQ0AA== [2026-01-10 16:34:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBNUYxMjcyQjUxNzQ1MUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBNUYxMjcyQjUxNzQ1MUQ0AA==\",\"timestamp\":\"1768043055\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:17+05:30"} [2026-01-10 16:34:17] [DEBUG] Ignoring event: delivered [2026-01-10 16:34:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:04:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MDIzNzE4Mjc0QkVBMzIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MDIzNzE4Mjc0QkVBMzIwAA==", "timestamp": "1768043060", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:34:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:34:22] [INFO] Sending instructions to 917202000200 [2026-01-10 16:34:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:34:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:34:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec20d8bd842d40938107e137859968f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:34:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MDIzNzE4Mjc0QkVBMzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MDIzNzE4Mjc0QkVBMzIwAA==\",\"timestamp\":\"1768043060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:23+05:30"} [2026-01-10 16:34:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MDIzNzE4Mjc0QkVBMzIwAA== [2026-01-10 16:34:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MDIzNzE4Mjc0QkVBMzIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MDIzNzE4Mjc0QkVBMzIwAA==\",\"timestamp\":\"1768043060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:23+05:30"} [2026-01-10 16:34:24] [DEBUG] Ignoring event: delivered [2026-01-10 16:34:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:04:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY0RDcwMTM1RTcwMDYyQTlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY0RDcwMTM1RTcwMDYyQTlGAA==", "timestamp": "1768043096", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:34:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:34:57] [INFO] Sending instructions to 917202000200 [2026-01-10 16:34:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:34:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:34:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51f9351d7ab847b983c41abc80151388", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY0RDcwMTM1RTcwMDYyQTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY0RDcwMTM1RTcwMDYyQTlGAA==\",\"timestamp\":\"1768043096\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:57+05:30"} [2026-01-10 16:34:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY0RDcwMTM1RTcwMDYyQTlGAA== [2026-01-10 16:34:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:34:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY0RDcwMTM1RTcwMDYyQTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY0RDcwMTM1RTcwMDYyQTlGAA==\",\"timestamp\":\"1768043096\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:34:58+05:30"} [2026-01-10 16:34:59] [DEBUG] Ignoring event: delivered [2026-01-10 16:35:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:05:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNDVEMzRCMUZENDhCM0EyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNDVEMzRCMUZENDhCM0EyAA==", "timestamp": "1768043102", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:35:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:35:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:35:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:35:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:35:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "094459e0320c41b38ae3928f3cb99be0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNDVEMzRCMUZENDhCM0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNDVEMzRCMUZENDhCM0EyAA==\",\"timestamp\":\"1768043102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:04+05:30"} [2026-01-10 16:35:04] [DEBUG] Ignoring event: delivered [2026-01-10 16:35:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNDVEMzRCMUZENDhCM0EyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNDVEMzRCMUZENDhCM0EyAA==\",\"timestamp\":\"1768043102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:04+05:30"} [2026-01-10 16:35:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYzNDVEMzRCMUZENDhCM0EyAA== [2026-01-10 16:35:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:05:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDRTJDNDZFNUFBRjE3Q0IyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDRTJDNDZFNUFBRjE3Q0IyAA==", "timestamp": "1768043138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:35:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:35:40] [INFO] Sending instructions to 917202000200 [2026-01-10 16:35:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:35:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:35:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44b1e9e0327c4b01a1c0f5ba81b4f948", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:35:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDRTJDNDZFNUFBRjE3Q0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDRTJDNDZFNUFBRjE3Q0IyAA==\",\"timestamp\":\"1768043138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:40+05:30"} [2026-01-10 16:35:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDRTJDNDZFNUFBRjE3Q0IyAA== [2026-01-10 16:35:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDRTJDNDZFNUFBRjE3Q0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdDRTJDNDZFNUFBRjE3Q0IyAA==\",\"timestamp\":\"1768043138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:40+05:30"} [2026-01-10 16:35:41] [DEBUG] Ignoring event: delivered [2026-01-10 16:35:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:05:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1NEFFRDlCMTQ4OEM0QkEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1NEFFRDlCMTQ4OEM0QkEzAA==", "timestamp": "1768043144", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:35:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:35:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:35:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:35:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:35:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82d9cb22d6a44225b8292a0bb65f6327", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1NEFFRDlCMTQ4OEM0QkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1NEFFRDlCMTQ4OEM0QkEzAA==\",\"timestamp\":\"1768043144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:46+05:30"} [2026-01-10 16:35:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1NEFFRDlCMTQ4OEM0QkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1NEFFRDlCMTQ4OEM0QkEzAA==\",\"timestamp\":\"1768043144\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:46+05:30"} [2026-01-10 16:35:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1NEFFRDlCMTQ4OEM0QkEzAA== [2026-01-10 16:35:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:05:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNTcwRkZBQ0EwMTRBQzc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNTcwRkZBQ0EwMTRBQzc2AA==", "timestamp": "1768043149", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:35:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:35:50] [INFO] Sending instructions to 917202000200 [2026-01-10 16:35:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:35:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:35:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19efdc3ea50742ccb80eb5b359cb5c57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:35:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNTcwRkZBQ0EwMTRBQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNTcwRkZBQ0EwMTRBQzc2AA==\",\"timestamp\":\"1768043149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:51+05:30"} [2026-01-10 16:35:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNTcwRkZBQ0EwMTRBQzc2AA== [2026-01-10 16:35:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNTcwRkZBQ0EwMTRBQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjAyNTcwRkZBQ0EwMTRBQzc2AA==\",\"timestamp\":\"1768043149\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:51+05:30"} [2026-01-10 16:35:51] [DEBUG] Ignoring event: delivered [2026-01-10 16:35:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:05:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JERjRDMzhDM0M3N0RBQkZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JERjRDMzhDM0M3N0RBQkZEAA==", "timestamp": "1768043154", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:35:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:35:55] [INFO] Sending instructions to 917202000200 [2026-01-10 16:35:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:35:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:35:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6157ad6a0a34699988b5f542519d5be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JERjRDMzhDM0M3N0RBQkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JERjRDMzhDM0M3N0RBQkZEAA==\",\"timestamp\":\"1768043154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:57+05:30"} [2026-01-10 16:35:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JERjRDMzhDM0M3N0RBQkZEAA== [2026-01-10 16:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:35:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JERjRDMzhDM0M3N0RBQkZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JERjRDMzhDM0M3N0RBQkZEAA==\",\"timestamp\":\"1768043154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:35:57+05:30"} [2026-01-10 16:35:57] [DEBUG] Ignoring event: delivered [2026-01-10 16:36:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:06:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODMyQUMxMTNEOTUzN0ZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODMyQUMxMTNEOTUzN0ZEAA==", "timestamp": "1768043189", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:36:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:36:31] [INFO] Sending instructions to 917202000200 [2026-01-10 16:36:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:36:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:36:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef3e6023ae504e6cadaef7d3cb3ebcda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODMyQUMxMTNEOTUzN0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODMyQUMxMTNEOTUzN0ZEAA==\",\"timestamp\":\"1768043189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:32+05:30"} [2026-01-10 16:36:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODMyQUMxMTNEOTUzN0ZEAA== [2026-01-10 16:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODMyQUMxMTNEOTUzN0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2ODMyQUMxMTNEOTUzN0ZEAA==\",\"timestamp\":\"1768043189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:32+05:30"} [2026-01-10 16:36:33] [DEBUG] Ignoring event: delivered [2026-01-10 16:36:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:06:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMzQzgyMzM4MzE2ODJFQjc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMzQzgyMzM4MzE2ODJFQjc0AA==", "timestamp": "1768043194", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:36:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:36:36] [INFO] Sending instructions to 917202000200 [2026-01-10 16:36:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:36:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:36:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "089146e0eca74d2ea6409aae769d24bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMzQzgyMzM4MzE2ODJFQjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMzQzgyMzM4MzE2ODJFQjc0AA==\",\"timestamp\":\"1768043194\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:37+05:30"} [2026-01-10 16:36:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMzQzgyMzM4MzE2ODJFQjc0AA== [2026-01-10 16:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMzQzgyMzM4MzE2ODJFQjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMzQzgyMzM4MzE2ODJFQjc0AA==\",\"timestamp\":\"1768043194\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:37+05:30"} [2026-01-10 16:36:38] [DEBUG] Ignoring event: delivered [2026-01-10 16:36:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:06:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQjI2ODY0ODc4MkE1RjU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQjI2ODY0ODc4MkE1RjU3AA==", "timestamp": "1768043200", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:36:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:36:41] [INFO] Sending instructions to 917202000200 [2026-01-10 16:36:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:36:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:36:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac4b35b6179c4cf2b717f5e923ae0e5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQjI2ODY0ODc4MkE1RjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQjI2ODY0ODc4MkE1RjU3AA==\",\"timestamp\":\"1768043200\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:42+05:30"} [2026-01-10 16:36:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQjI2ODY0ODc4MkE1RjU3AA== [2026-01-10 16:36:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQjI2ODY0ODc4MkE1RjU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDQjI2ODY0ODc4MkE1RjU3AA==\",\"timestamp\":\"1768043200\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:42+05:30"} [2026-01-10 16:36:43] [DEBUG] Ignoring event: delivered [2026-01-10 16:36:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:06:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2NDUzNEYzNjExQTY4MjhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2NDUzNEYzNjExQTY4MjhCAA==", "timestamp": "1768043205", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:36:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:36:47] [INFO] Sending instructions to 917202000200 [2026-01-10 16:36:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:36:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:36:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91ed58eaa4a64f0392ada113491144c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2NDUzNEYzNjExQTY4MjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2NDUzNEYzNjExQTY4MjhCAA==\",\"timestamp\":\"1768043205\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:49+05:30"} [2026-01-10 16:36:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2NDUzNEYzNjExQTY4MjhCAA== [2026-01-10 16:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2NDUzNEYzNjExQTY4MjhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ2NDUzNEYzNjExQTY4MjhCAA==\",\"timestamp\":\"1768043205\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:49+05:30"} [2026-01-10 16:36:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:36:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:06:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQzg5N0NGNEVDODYyRDlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQzg5N0NGNEVDODYyRDlCAA==", "timestamp": "1768043210", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:36:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:36:52] [INFO] Sending instructions to 917202000200 [2026-01-10 16:36:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:36:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:36:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd4dd9797ccc403285afb2ca5460033c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:36:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQzg5N0NGNEVDODYyRDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQzg5N0NGNEVDODYyRDlCAA==\",\"timestamp\":\"1768043210\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:53+05:30"} [2026-01-10 16:36:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQzg5N0NGNEVDODYyRDlCAA== [2026-01-10 16:36:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:36:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQzg5N0NGNEVDODYyRDlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQzg5N0NGNEVDODYyRDlCAA==\",\"timestamp\":\"1768043210\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:36:53+05:30"} [2026-01-10 16:36:54] [DEBUG] Ignoring event: delivered [2026-01-10 16:37:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:07:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NUUwMjFBRDEzMkE2ODMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NUUwMjFBRDEzMkE2ODMxAA==", "timestamp": "1768043246", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:37:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:37:27] [INFO] Sending instructions to 917202000200 [2026-01-10 16:37:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:37:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:37:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dff122b049f54ef3a7a0754031674447", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:37:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NUUwMjFBRDEzMkE2ODMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NUUwMjFBRDEzMkE2ODMxAA==\",\"timestamp\":\"1768043246\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:37:29+05:30"} [2026-01-10 16:37:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NUUwMjFBRDEzMkE2ODMxAA== [2026-01-10 16:37:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:37:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NUUwMjFBRDEzMkE2ODMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzI0NUUwMjFBRDEzMkE2ODMxAA==\",\"timestamp\":\"1768043246\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:37:29+05:30"} [2026-01-10 16:37:29] [DEBUG] Ignoring event: delivered [2026-01-10 16:37:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:07:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0RDhCNUY1MTVEQkJFMUJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0RDhCNUY1MTVEQkJFMUJEAA==", "timestamp": "1768043251", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:37:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:37:33] [INFO] Sending instructions to 917202000200 [2026-01-10 16:37:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:37:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:37:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1f72c494d0942f588efbe196e8c5eec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:37:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0RDhCNUY1MTVEQkJFMUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0RDhCNUY1MTVEQkJFMUJEAA==\",\"timestamp\":\"1768043251\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:37:32+05:30"} [2026-01-10 16:37:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0RDhCNUY1MTVEQkJFMUJEAA== [2026-01-10 16:37:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:37:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0RDhCNUY1MTVEQkJFMUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0RDhCNUY1MTVEQkJFMUJEAA==\",\"timestamp\":\"1768043251\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:37:33+05:30"} [2026-01-10 16:37:34] [DEBUG] Ignoring event: delivered [2026-01-10 16:37:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:07:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2QkYyMzIxNTBBRjdGMDQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2QkYyMzIxNTBBRjdGMDQ5AA==", "timestamp": "1768043256", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:37:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:37:38] [INFO] Sending instructions to 917202000200 [2026-01-10 16:37:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:37:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:37:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1185cfaa13af4fb8aae13084991aa1c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:37:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2QkYyMzIxNTBBRjdGMDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2QkYyMzIxNTBBRjdGMDQ5AA==\",\"timestamp\":\"1768043256\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:37:39+05:30"} [2026-01-10 16:37:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2QkYyMzIxNTBBRjdGMDQ5AA== [2026-01-10 16:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:37:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2QkYyMzIxNTBBRjdGMDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2QkYyMzIxNTBBRjdGMDQ5AA==\",\"timestamp\":\"1768043256\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:37:39+05:30"} [2026-01-10 16:37:39] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:00+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEVBQUU4ODFCMDU3NjAxQzk1RQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Hello","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEVBQUU4ODFCMDU3NjAxQzk1RQA=\",\"timestamp\":\"1768043278\",\"text\":{\"body\":\"Hello\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:01+05:30"} [2026-01-10 16:38:02] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:08:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5Rjc3QUFFQjcwRUI5MEI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5Rjc3QUFFQjcwRUI5MEI1AA==", "timestamp": "1768043292", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:38:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:38:13] [INFO] Sending instructions to 917202000200 [2026-01-10 16:38:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:38:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:38:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85ab04b88f004ec29a720a811bd3c4f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:38:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5Rjc3QUFFQjcwRUI5MEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5Rjc3QUFFQjcwRUI5MEI1AA==\",\"timestamp\":\"1768043292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:13+05:30"} [2026-01-10 16:38:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5Rjc3QUFFQjcwRUI5MEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5Rjc3QUFFQjcwRUI5MEI1AA==\",\"timestamp\":\"1768043292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:13+05:30"} [2026-01-10 16:38:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTI5Rjc3QUFFQjcwRUI5MEI1AA== [2026-01-10 16:38:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:08:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBDMjQ2OTQyNzQxRUFDRjQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBDMjQ2OTQyNzQxRUFDRjQ5AA==", "timestamp": "1768043297", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:38:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:38:19] [INFO] Sending instructions to 917202000200 [2026-01-10 16:38:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:38:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:38:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23e7e557b226439fb5d3abe8cb8f600f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:18+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDlFRUFDMzkyRDE0MTlEOTVBQQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Yes my name is Mr Goutam","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDlFRUFDMzkyRDE0MTlEOTVBQQA=\",\"timestamp\":\"1768043297\",\"text\":{\"body\":\"Yes my name is Mr Goutam\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:19+05:30"} [2026-01-10 16:38:20] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBDMjQ2OTQyNzQxRUFDRjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBDMjQ2OTQyNzQxRUFDRjQ5AA==\",\"timestamp\":\"1768043297\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:19+05:30"} [2026-01-10 16:38:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBDMjQ2OTQyNzQxRUFDRjQ5AA== [2026-01-10 16:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBDMjQ2OTQyNzQxRUFDRjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzBDMjQ2OTQyNzQxRUFDRjQ5AA==\",\"timestamp\":\"1768043297\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:19+05:30"} [2026-01-10 16:38:20] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:08:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3RjYxQTdFQzQ1MTEzODkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3RjYxQTdFQzQ1MTEzODkwAA==", "timestamp": "1768043302", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:38:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:38:24] [INFO] Sending instructions to 917202000200 [2026-01-10 16:38:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:38:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:38:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5117e1cda0a4748a5b998f43191fb2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:38:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3RjYxQTdFQzQ1MTEzODkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3RjYxQTdFQzQ1MTEzODkwAA==\",\"timestamp\":\"1768043302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:24+05:30"} [2026-01-10 16:38:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3RjYxQTdFQzQ1MTEzODkwAA== [2026-01-10 16:38:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3RjYxQTdFQzQ1MTEzODkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3RjYxQTdFQzQ1MTEzODkwAA==\",\"timestamp\":\"1768043302\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:24+05:30"} [2026-01-10 16:38:25] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:08:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyNTQ5NDYyQzY3RDBFQjU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyNTQ5NDYyQzY3RDBFQjU1AA==", "timestamp": "1768043307", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:38:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:38:29] [INFO] Sending instructions to 917202000200 [2026-01-10 16:38:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:38:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:38:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ddb65e7f88d48b5a65baeffcbc996d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:38:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyNTQ5NDYyQzY3RDBFQjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyNTQ5NDYyQzY3RDBFQjU1AA==\",\"timestamp\":\"1768043307\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:31+05:30"} [2026-01-10 16:38:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyNTQ5NDYyQzY3RDBFQjU1AA== [2026-01-10 16:38:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:30+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDZFMjc2NTc2RENCMzI2MzQwQwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"7003284858","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDZFMjc2NTc2RENCMzI2MzQwQwA=\",\"timestamp\":\"1768043308\",\"text\":{\"body\":\"7003284858\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:31+05:30"} [2026-01-10 16:38:32] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyNTQ5NDYyQzY3RDBFQjU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMyNTQ5NDYyQzY3RDBFQjU1AA==\",\"timestamp\":\"1768043307\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:31+05:30"} [2026-01-10 16:38:32] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:08:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ4MjExRDYxMjA3RjYwRjRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ4MjExRDYxMjA3RjYwRjRCAA==", "timestamp": "1768043313", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:38:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:38:34] [INFO] Sending instructions to 917202000200 [2026-01-10 16:38:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:38:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:38:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f19a135ab3bc4693afa42fa1c4ec44f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:38:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ4MjExRDYxMjA3RjYwRjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ4MjExRDYxMjA3RjYwRjRCAA==\",\"timestamp\":\"1768043313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:35+05:30"} [2026-01-10 16:38:35] [DEBUG] Ignoring event: delivered [2026-01-10 16:38:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ4MjExRDYxMjA3RjYwRjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ4MjExRDYxMjA3RjYwRjRCAA==\",\"timestamp\":\"1768043313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:35+05:30"} [2026-01-10 16:38:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ4MjExRDYxMjA3RjYwRjRCAA== [2026-01-10 16:38:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:38:50+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEQ2MDQ0NTA4MUU2NUNFMEVGMgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"No, I need some other type of help.","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEQ2MDQ0NTA4MUU2NUNFMEVGMgA=\",\"timestamp\":\"1768043329\",\"text\":{\"body\":\"No, I need some other type of help.\"},\"type\":\"text\"}]","ts":"2026-01-10T16:38:52+05:30"} [2026-01-10 16:38:52] [DEBUG] Ignoring event: delivered [2026-01-10 16:39:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:09:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJDNkY4OEM0MzdEMzdGRjA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJDNkY4OEM0MzdEMzdGRjA0AA==", "timestamp": "1768043348", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:39:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:39:10] [INFO] Sending instructions to 917202000200 [2026-01-10 16:39:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:39:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:39:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "333eee664ecd4ed3af6f16ab253ca020", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:39:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:09+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEM1M0IyRTU1NDQ5RTU2QzVFRgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Tell me about Feliz Health services","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEM1M0IyRTU1NDQ5RTU2QzVFRgA=\",\"timestamp\":\"1768043347\",\"text\":{\"body\":\"Tell me about Feliz Health services\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:10+05:30"} [2026-01-10 16:39:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:39:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJDNkY4OEM0MzdEMzdGRjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJDNkY4OEM0MzdEMzdGRjA0AA==\",\"timestamp\":\"1768043348\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:10+05:30"} [2026-01-10 16:39:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJDNkY4OEM0MzdEMzdGRjA0AA== [2026-01-10 16:39:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJDNkY4OEM0MzdEMzdGRjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJDNkY4OEM0MzdEMzdGRjA0AA==\",\"timestamp\":\"1768043348\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:10+05:30"} [2026-01-10 16:39:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:39:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:09:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBRUZBRUJBQkM1MTI2QUQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBRUZBRUJBQkM1MTI2QUQ4AA==", "timestamp": "1768043354", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:39:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:39:15] [INFO] Sending instructions to 917202000200 [2026-01-10 16:39:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:39:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:39:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dae654e6fec54f978ab16d1df1855571", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:39:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBRUZBRUJBQkM1MTI2QUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBRUZBRUJBQkM1MTI2QUQ4AA==\",\"timestamp\":\"1768043354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:16+05:30"} [2026-01-10 16:39:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBRUZBRUJBQkM1MTI2QUQ4AA== [2026-01-10 16:39:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBRUZBRUJBQkM1MTI2QUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdBRUZBRUJBQkM1MTI2QUQ4AA==\",\"timestamp\":\"1768043354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:16+05:30"} [2026-01-10 16:39:17] [DEBUG] Ignoring event: delivered [2026-01-10 16:39:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:09:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEU2NjNENjdBQUQ5RDA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEU2NjNENjdBQUQ5RDA4AA==", "timestamp": "1768043359", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:39:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:39:20] [INFO] Sending instructions to 917202000200 [2026-01-10 16:39:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:39:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:39:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5dcb188e334e4ba3949522c11edb4846", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEU2NjNENjdBQUQ5RDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEU2NjNENjdBQUQ5RDA4AA==\",\"timestamp\":\"1768043359\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:20+05:30"} [2026-01-10 16:39:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:39:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEU2NjNENjdBQUQ5RDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEU2NjNENjdBQUQ5RDA4AA==\",\"timestamp\":\"1768043359\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:20+05:30"} [2026-01-10 16:39:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IyOEU2NjNENjdBQUQ5RDA4AA== [2026-01-10 16:39:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:40+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDk5OTc4QTQ4RkVGOTAwOEY0MgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I want to know about your company.","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDk5OTc4QTQ4RkVGOTAwOEY0MgA=\",\"timestamp\":\"1768043378\",\"text\":{\"body\":\"I want to know about your company.\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:41+05:30"} [2026-01-10 16:39:41] [DEBUG] Ignoring event: delivered [2026-01-10 16:39:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:09:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REQ0IxODAxRkJCOTI1QUJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REQ0IxODAxRkJCOTI1QUJBAA==", "timestamp": "1768043394", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:39:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:39:56] [INFO] Sending instructions to 917202000200 [2026-01-10 16:39:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:39:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:39:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe0b42938052492aae50137953a1de86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:39:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REQ0IxODAxRkJCOTI1QUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REQ0IxODAxRkJCOTI1QUJBAA==\",\"timestamp\":\"1768043394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:58+05:30"} [2026-01-10 16:39:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:39:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:39:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REQ0IxODAxRkJCOTI1QUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REQ0IxODAxRkJCOTI1QUJBAA==\",\"timestamp\":\"1768043394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:39:58+05:30"} [2026-01-10 16:39:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REQ0IxODAxRkJCOTI1QUJBAA== [2026-01-10 16:40:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxNzdCRjNGM0IwM0U1MDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxNzdCRjNGM0IwM0U1MDI4AA==\",\"timestamp\":\"1768043399\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:02+05:30"} [2026-01-10 16:40:02] [DEBUG] Ignoring event: delivered [2026-01-10 16:40:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxNzdCRjNGM0IwM0U1MDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxNzdCRjNGM0IwM0U1MDI4AA==\",\"timestamp\":\"1768043399\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:02+05:30"} [2026-01-10 16:40:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:40:02] [INFO] Sending instructions to 917202000200 [2026-01-10 16:40:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:40:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:40:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51f27bb679c44e179c876450e085dde5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:40:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:10:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxNzdCRjNGM0IwM0U1MDI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxNzdCRjNGM0IwM0U1MDI4AA==", "timestamp": "1768043399", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:40:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMxNzdCRjNGM0IwM0U1MDI4AA== [2026-01-10 16:40:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:10:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEEyNTFBNEY2RTA0ODU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEEyNTFBNEY2RTA0ODU5AA==", "timestamp": "1768043406", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:40:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:40:08] [INFO] Sending instructions to 917202000200 [2026-01-10 16:40:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:40:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:40:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66f3d4cfb1b04be8be10213b45e78a37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:40:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEEyNTFBNEY2RTA0ODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEEyNTFBNEY2RTA0ODU5AA==\",\"timestamp\":\"1768043406\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:08+05:30"} [2026-01-10 16:40:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEEyNTFBNEY2RTA0ODU5AA== [2026-01-10 16:40:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEEyNTFBNEY2RTA0ODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2NEEyNTFBNEY2RTA0ODU5AA==\",\"timestamp\":\"1768043406\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:08+05:30"} [2026-01-10 16:40:08] [DEBUG] Ignoring event: delivered [2026-01-10 16:40:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:11+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEZGNTYwNTYzMTE1RjJDRDBBRgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I want to book a services","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEZGNTYwNTYzMTE1RjJDRDBBRgA=\",\"timestamp\":\"1768043410\",\"text\":{\"body\":\"I want to book a services\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:11+05:30"} [2026-01-10 16:40:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:40:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:10:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REM4M0M5NUM1NDUzMjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REM4M0M5NUM1NDUzMjRBAA==", "timestamp": "1768043411", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:40:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:40:13] [INFO] Sending instructions to 917202000200 [2026-01-10 16:40:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:40:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:40:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68f9e6d4a33345609e77c5529c3eb166", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:40:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REM4M0M5NUM1NDUzMjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REM4M0M5NUM1NDUzMjRBAA==\",\"timestamp\":\"1768043411\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:13+05:30"} [2026-01-10 16:40:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REM4M0M5NUM1NDUzMjRBAA== [2026-01-10 16:40:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REM4M0M5NUM1NDUzMjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk1REM4M0M5NUM1NDUzMjRBAA==\",\"timestamp\":\"1768043411\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:14+05:30"} [2026-01-10 16:40:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:40:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:26+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEZFNzlEQzBBNkU4OTU4NTIyMQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I already told you.","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEZFNzlEQzBBNkU4OTU4NTIyMQA=\",\"timestamp\":\"1768043425\",\"text\":{\"body\":\"I already told you.\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:27+05:30"} [2026-01-10 16:40:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:40:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:40+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMENGNERCODNDNzU3Q0YzQUQxMgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"What is my name?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMENGNERCODNDNzU3Q0YzQUQxMgA=\",\"timestamp\":\"1768043438\",\"text\":{\"body\":\"What is my name?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:42+05:30"} [2026-01-10 16:40:42] [DEBUG] Ignoring event: delivered [2026-01-10 16:40:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:10:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREN0I5QkI1QzIyMUE1MTU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREN0I5QkI1QzIyMUE1MTU3AA==", "timestamp": "1768043447", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:40:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:40:48] [INFO] Sending instructions to 917202000200 [2026-01-10 16:40:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:40:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:40:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fec340db420a4e35a2205ae4876c10b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:40:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREN0I5QkI1QzIyMUE1MTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREN0I5QkI1QzIyMUE1MTU3AA==\",\"timestamp\":\"1768043447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:49+05:30"} [2026-01-10 16:40:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREN0I5QkI1QzIyMUE1MTU3AA== [2026-01-10 16:40:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREN0I5QkI1QzIyMUE1MTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREN0I5QkI1QzIyMUE1MTU3AA==\",\"timestamp\":\"1768043447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:50+05:30"} [2026-01-10 16:40:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:40:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:10:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1RTYyREI1M0I1MkYzRUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1RTYyREI1M0I1MkYzRUIwAA==", "timestamp": "1768043452", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:40:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:40:53] [INFO] Sending instructions to 917202000200 [2026-01-10 16:40:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:40:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:40:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6961db6202704293ba35a74895ef02ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:40:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1RTYyREI1M0I1MkYzRUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1RTYyREI1M0I1MkYzRUIwAA==\",\"timestamp\":\"1768043452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:55+05:30"} [2026-01-10 16:40:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1RTYyREI1M0I1MkYzRUIwAA== [2026-01-10 16:40:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1RTYyREI1M0I1MkYzRUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1RTYyREI1M0I1MkYzRUIwAA==\",\"timestamp\":\"1768043452\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:55+05:30"} [2026-01-10 16:40:55] [DEBUG] Ignoring event: delivered [2026-01-10 16:40:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:10:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRDg4QTdCNjM5Mzk5QjlCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRDg4QTdCNjM5Mzk5QjlCAA==", "timestamp": "1768043457", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:40:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:40:59] [INFO] Sending instructions to 917202000200 [2026-01-10 16:40:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:40:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:40:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc6b5272f4ce4b53831f95a1554a3728", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRDg4QTdCNjM5Mzk5QjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRDg4QTdCNjM5Mzk5QjlCAA==\",\"timestamp\":\"1768043457\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:59+05:30"} [2026-01-10 16:41:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRDg4QTdCNjM5Mzk5QjlCAA== [2026-01-10 16:41:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:40:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRDg4QTdCNjM5Mzk5QjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRDg4QTdCNjM5Mzk5QjlCAA==\",\"timestamp\":\"1768043457\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:40:59+05:30"} [2026-01-10 16:41:00] [DEBUG] Ignoring event: delivered [2026-01-10 16:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:02+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDgzRUZBOURCNUU4RDAxNERCQwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Good, how do you know it ?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDgzRUZBOURCNUU4RDAxNERCQwA=\",\"timestamp\":\"1768043461\",\"text\":{\"body\":\"Good, how do you know it ?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:02+05:30"} [2026-01-10 16:41:03] [DEBUG] Ignoring event: delivered [2026-01-10 16:41:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:11:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3M0ZDMTA1OUZFODZEOTQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3M0ZDMTA1OUZFODZEOTQzAA==", "timestamp": "1768043462", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:41:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:41:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:41:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:41:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:41:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff5abfca0ae8433ab5978a4643bf58df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3M0ZDMTA1OUZFODZEOTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3M0ZDMTA1OUZFODZEOTQzAA==\",\"timestamp\":\"1768043462\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:06+05:30"} [2026-01-10 16:41:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3M0ZDMTA1OUZFODZEOTQzAA== [2026-01-10 16:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3M0ZDMTA1OUZFODZEOTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc3M0ZDMTA1OUZFODZEOTQzAA==\",\"timestamp\":\"1768043462\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:06+05:30"} [2026-01-10 16:41:07] [DEBUG] Ignoring event: delivered [2026-01-10 16:41:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:19+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEI0NUI1NzRDOURBRUY5QkE3QwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"So, you are hacking me?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEI0NUI1NzRDOURBRUY5QkE3QwA=\",\"timestamp\":\"1768043477\",\"text\":{\"body\":\"So, you are hacking me?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:20+05:30"} [2026-01-10 16:41:20] [DEBUG] Ignoring event: delivered [2026-01-10 16:41:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:11:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2NUNBRDA3MzgzREE5MDNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2NUNBRDA3MzgzREE5MDNBAA==", "timestamp": "1768043498", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:41:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:41:40] [INFO] Sending instructions to 917202000200 [2026-01-10 16:41:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:41:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:41:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "def48c231f1d4b10804e126ab2a34f01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2NUNBRDA3MzgzREE5MDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2NUNBRDA3MzgzREE5MDNBAA==\",\"timestamp\":\"1768043498\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:41+05:30"} [2026-01-10 16:41:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2NUNBRDA3MzgzREE5MDNBAA== [2026-01-10 16:41:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2NUNBRDA3MzgzREE5MDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU2NUNBRDA3MzgzREE5MDNBAA==\",\"timestamp\":\"1768043498\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:41+05:30"} [2026-01-10 16:41:41] [DEBUG] Ignoring event: delivered [2026-01-10 16:41:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:11:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNzkzOEVFQkQ2MThCQjhEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNzkzOEVFQkQ2MThCQjhEAA==", "timestamp": "1768043503", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:41:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:41:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:41:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:41:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:41:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abbe5c0f97e649b39d4703ccc8f9a1b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:41:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNzkzOEVFQkQ2MThCQjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNzkzOEVFQkQ2MThCQjhEAA==\",\"timestamp\":\"1768043503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:45+05:30"} [2026-01-10 16:41:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNzkzOEVFQkQ2MThCQjhEAA== [2026-01-10 16:41:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNzkzOEVFQkQ2MThCQjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNzkzOEVFQkQ2MThCQjhEAA==\",\"timestamp\":\"1768043503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:45+05:30"} [2026-01-10 16:41:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:41:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:11:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3RjQyODE1MENFMkNFODVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3RjQyODE1MENFMkNFODVEAA==", "timestamp": "1768043509", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:41:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:41:50] [INFO] Sending instructions to 917202000200 [2026-01-10 16:41:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:41:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:41:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd04d22f2c4743f0ba5d40d724178324", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3RjQyODE1MENFMkNFODVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3RjQyODE1MENFMkNFODVEAA==\",\"timestamp\":\"1768043509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:51+05:30"} [2026-01-10 16:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3RjQyODE1MENFMkNFODVEAA== [2026-01-10 16:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3RjQyODE1MENFMkNFODVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM3RjQyODE1MENFMkNFODVEAA==\",\"timestamp\":\"1768043509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:51+05:30"} [2026-01-10 16:41:51] [DEBUG] Ignoring event: delivered [2026-01-10 16:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:41:57+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEY5NTBFMzk3NjZERjkwMEY4OAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Ok, then tell me how do you protect my data?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEY5NTBFMzk3NjZERjkwMEY4OAA=\",\"timestamp\":\"1768043515\",\"text\":{\"body\":\"Ok, then tell me how do you protect my data?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:41:58+05:30"} [2026-01-10 16:41:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:42:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:12:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NjJCQkY0RkRGQkE3QjYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NjJCQkY0RkRGQkE3QjYzAA==", "timestamp": "1768043545", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:42:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:42:26] [INFO] Sending instructions to 917202000200 [2026-01-10 16:42:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:42:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:42:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fbfb90bb1bd4e1ca6f2a895cf04685d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NjJCQkY0RkRGQkE3QjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NjJCQkY0RkRGQkE3QjYzAA==\",\"timestamp\":\"1768043545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:42:27+05:30"} [2026-01-10 16:42:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NjJCQkY0RkRGQkE3QjYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NjJCQkY0RkRGQkE3QjYzAA==\",\"timestamp\":\"1768043545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:42:27+05:30"} [2026-01-10 16:42:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2NjJCQkY0RkRGQkE3QjYzAA== [2026-01-10 16:42:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:12:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDRDZEMzYxMUVBMUVCMTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDRDZEMzYxMUVBMUVCMTNFAA==", "timestamp": "1768043550", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:42:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:42:31] [INFO] Sending instructions to 917202000200 [2026-01-10 16:42:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:42:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:42:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5043a34cd7984f109e5dc02442dae425", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:42:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:42:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDRDZEMzYxMUVBMUVCMTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDRDZEMzYxMUVBMUVCMTNFAA==\",\"timestamp\":\"1768043550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:42:34+05:30"} [2026-01-10 16:42:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDRDZEMzYxMUVBMUVCMTNFAA== [2026-01-10 16:42:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:42:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDRDZEMzYxMUVBMUVCMTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDRDZEMzYxMUVBMUVCMTNFAA==\",\"timestamp\":\"1768043550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:42:34+05:30"} [2026-01-10 16:42:35] [DEBUG] Ignoring event: delivered [2026-01-10 16:42:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:12:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBERkYzMzYxNzdDREU2MTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBERkYzMzYxNzdDREU2MTU1AA==", "timestamp": "1768043555", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:42:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:42:37] [INFO] Sending instructions to 917202000200 [2026-01-10 16:42:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:42:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:42:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bfeff3cae8946438be032680a126668", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:42:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:42:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBERkYzMzYxNzdDREU2MTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBERkYzMzYxNzdDREU2MTU1AA==\",\"timestamp\":\"1768043555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:42:38+05:30"} [2026-01-10 16:42:38] [DEBUG] Ignoring event: delivered [2026-01-10 16:42:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:42:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBERkYzMzYxNzdDREU2MTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBERkYzMzYxNzdDREU2MTU1AA==\",\"timestamp\":\"1768043555\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:42:38+05:30"} [2026-01-10 16:42:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBERkYzMzYxNzdDREU2MTU1AA== [2026-01-10 16:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:42:45+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDMyNUNCREFDNDM4NkNFQzg1QgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"OK please provide details about Feliz Health contact info","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDMyNUNCREFDNDM4NkNFQzg1QgA=\",\"timestamp\":\"1768043563\",\"text\":{\"body\":\"OK please provide details about Feliz Health contact info\"},\"type\":\"text\"}]","ts":"2026-01-10T16:42:46+05:30"} [2026-01-10 16:42:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:43:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:04+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDA4RDU1MUJBNzdCODBCRTZDMwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"another quariey","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDA4RDU1MUJBNzdCODBCRTZDMwA=\",\"timestamp\":\"1768043583\",\"text\":{\"body\":\"another quariey\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:05+05:30"} [2026-01-10 16:43:06] [DEBUG] Ignoring event: delivered [2026-01-10 16:43:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:13:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0MUVDOTM5NkE2QTE5MDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0MUVDOTM5NkE2QTE5MDIyAA==", "timestamp": "1768043591", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:43:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:43:12] [INFO] Sending instructions to 917202000200 [2026-01-10 16:43:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:43:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:43:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb19e5e2cc4742bfa8e41f06d1dce644", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:43:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0MUVDOTM5NkE2QTE5MDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0MUVDOTM5NkE2QTE5MDIyAA==\",\"timestamp\":\"1768043591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:13+05:30"} [2026-01-10 16:43:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0MUVDOTM5NkE2QTE5MDIyAA== [2026-01-10 16:43:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0MUVDOTM5NkE2QTE5MDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ0MUVDOTM5NkE2QTE5MDIyAA==\",\"timestamp\":\"1768043591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:13+05:30"} [2026-01-10 16:43:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:43:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:13:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1NDhEMTFFRjA5OEExNjdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1NDhEMTFFRjA5OEExNjdGAA==", "timestamp": "1768043596", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:43:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:43:17] [INFO] Sending instructions to 917202000200 [2026-01-10 16:43:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:43:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:43:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80fe4b298e7d4c49acf28ca8592ddbc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:43:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1NDhEMTFFRjA5OEExNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1NDhEMTFFRjA5OEExNjdGAA==\",\"timestamp\":\"1768043596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:18+05:30"} [2026-01-10 16:43:18] [DEBUG] Ignoring event: delivered [2026-01-10 16:43:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1NDhEMTFFRjA5OEExNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1NDhEMTFFRjA5OEExNjdGAA==\",\"timestamp\":\"1768043596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:18+05:30"} [2026-01-10 16:43:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzc1NDhEMTFFRjA5OEExNjdGAA== [2026-01-10 16:43:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:13:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzQzRCMDU0MzVFRTU5NkM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzQzRCMDU0MzVFRTU5NkM2AA==", "timestamp": "1768043601", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:43:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:43:22] [INFO] Sending instructions to 917202000200 [2026-01-10 16:43:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:43:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:43:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b143aa37838d42f2b8e60ab541a7f64d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:43:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzQzRCMDU0MzVFRTU5NkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzQzRCMDU0MzVFRTU5NkM2AA==\",\"timestamp\":\"1768043601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:24+05:30"} [2026-01-10 16:43:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzQzRCMDU0MzVFRTU5NkM2AA== [2026-01-10 16:43:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzQzRCMDU0MzVFRTU5NkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzQzRCMDU0MzVFRTU5NkM2AA==\",\"timestamp\":\"1768043601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:24+05:30"} [2026-01-10 16:43:25] [DEBUG] Ignoring event: delivered [2026-01-10 16:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:30+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg3M0IyRjY1MzhBNkJDQjdBQQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"No I need to chat with you.","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg3M0IyRjY1MzhBNkJDQjdBQQA=\",\"timestamp\":\"1768043609\",\"text\":{\"body\":\"No I need to chat with you.\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:31+05:30"} [2026-01-10 16:43:32] [DEBUG] Ignoring event: delivered [2026-01-10 16:43:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:53+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDhGOTI0QzAyQjYyQjkwQUJGMAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I need details of Feliz Health","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDhGOTI0QzAyQjYyQjkwQUJGMAA=\",\"timestamp\":\"1768043632\",\"text\":{\"body\":\"I need details of Feliz Health\"},\"type\":\"text\"}]","ts":"2026-01-10T16:43:54+05:30"} [2026-01-10 16:43:55] [DEBUG] Ignoring event: delivered [2026-01-10 16:43:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:13:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTQxMjczRjg4RDlDRDc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTQxMjczRjg4RDlDRDc5AA==", "timestamp": "1768043637", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:43:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:43:59] [INFO] Sending instructions to 917202000200 [2026-01-10 16:43:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:43:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:43:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbeee1d563aa4e0cb82bd92f2b07e402", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:44:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTQxMjczRjg4RDlDRDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTQxMjczRjg4RDlDRDc5AA==\",\"timestamp\":\"1768043637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:00+05:30"} [2026-01-10 16:44:00] [DEBUG] Ignoring event: delivered [2026-01-10 16:44:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:43:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTQxMjczRjg4RDlDRDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTQxMjczRjg4RDlDRDc5AA==\",\"timestamp\":\"1768043637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:00+05:30"} [2026-01-10 16:44:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxQTQxMjczRjg4RDlDRDc5AA== [2026-01-10 16:44:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:14:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2RTgzRjA1N0ZERUU2QjM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2RTgzRjA1N0ZERUU2QjM2AA==", "timestamp": "1768043642", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:44:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:44:05] [INFO] Sending instructions to 917202000200 [2026-01-10 16:44:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:44:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:44:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2RTgzRjA1N0ZERUU2QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2RTgzRjA1N0ZERUU2QjM2AA==\",\"timestamp\":\"1768043642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:05+05:30"} [2026-01-10 16:44:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2RTgzRjA1N0ZERUU2QjM2AA== [2026-01-10 16:44:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2RTgzRjA1N0ZERUU2QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI2RTgzRjA1N0ZERUU2QjM2AA==\",\"timestamp\":\"1768043642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:05+05:30"} [2026-01-10 16:44:06] [DEBUG] Ignoring event: delivered [2026-01-10 16:44:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cdd656b65784aaf94c3e3d73b8c1322", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:44:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:14:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0QxQjZBRjYzNEYzODRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0QxQjZBRjYzNEYzODRFAA==", "timestamp": "1768043654", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:44:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:44:15] [INFO] Sending instructions to 917202000200 [2026-01-10 16:44:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:44:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:44:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf74ea6bd6bb49858eacc732487e75d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0QxQjZBRjYzNEYzODRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0QxQjZBRjYzNEYzODRFAA==\",\"timestamp\":\"1768043654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:17+05:30"} [2026-01-10 16:44:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0QxQjZBRjYzNEYzODRFAA== [2026-01-10 16:44:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0QxQjZBRjYzNEYzODRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0QxQjZBRjYzNEYzODRFAA==\",\"timestamp\":\"1768043654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:17+05:30"} [2026-01-10 16:44:17] [DEBUG] Ignoring event: delivered [2026-01-10 16:44:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:14:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwRjJCMkVCMzZFOEI1OEI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwRjJCMkVCMzZFOEI1OEI3AA==", "timestamp": "1768043659", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:44:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:44:20] [INFO] Sending instructions to 917202000200 [2026-01-10 16:44:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:44:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:44:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24cc142e51f64b4dbdb887b044b34e72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:44:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwRjJCMkVCMzZFOEI1OEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwRjJCMkVCMzZFOEI1OEI3AA==\",\"timestamp\":\"1768043659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:21+05:30"} [2026-01-10 16:44:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwRjJCMkVCMzZFOEI1OEI3AA== [2026-01-10 16:44:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwRjJCMkVCMzZFOEI1OEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTUwRjJCMkVCMzZFOEI1OEI3AA==\",\"timestamp\":\"1768043659\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:21+05:30"} [2026-01-10 16:44:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:44:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:26+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDE5NkVGMkM3Qzk1RkU1OTNBOAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I need to know about Elderly and post-hospital care","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDE5NkVGMkM3Qzk1RkU1OTNBOAA=\",\"timestamp\":\"1768043664\",\"text\":{\"body\":\"I need to know about Elderly and post-hospital care\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:26+05:30"} [2026-01-10 16:44:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:44:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:14:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzRjkxODREQTkyMUQxQTY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzRjkxODREQTkyMUQxQTY3AA==", "timestamp": "1768043695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:44:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:44:56] [INFO] Sending instructions to 917202000200 [2026-01-10 16:44:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:44:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:44:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b58884665dd94be1871d86e72b429a6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:44:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzRjkxODREQTkyMUQxQTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzRjkxODREQTkyMUQxQTY3AA==\",\"timestamp\":\"1768043695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:59+05:30"} [2026-01-10 16:44:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzRjkxODREQTkyMUQxQTY3AA== [2026-01-10 16:44:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:44:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzRjkxODREQTkyMUQxQTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzRjkxODREQTkyMUQxQTY3AA==\",\"timestamp\":\"1768043695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:44:59+05:30"} [2026-01-10 16:44:59] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:15:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRDJFMkM2OTI1NkUwMkJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRDJFMkM2OTI1NkUwMkJDAA==", "timestamp": "1768043700", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:45:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:45:01] [INFO] Sending instructions to 917202000200 [2026-01-10 16:45:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:45:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:45:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "526837c80bbf404494b02889eb84f04c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:45:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRDJFMkM2OTI1NkUwMkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRDJFMkM2OTI1NkUwMkJDAA==\",\"timestamp\":\"1768043700\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:03+05:30"} [2026-01-10 16:45:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRDJFMkM2OTI1NkUwMkJDAA== [2026-01-10 16:45:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRDJFMkM2OTI1NkUwMkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyRDJFMkM2OTI1NkUwMkJDAA==\",\"timestamp\":\"1768043700\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:03+05:30"} [2026-01-10 16:45:04] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:03+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDcwQTNBQkQxM0U0RjVDMjEwOAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"What did Feliz Health do in Physiotherapy","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDcwQTNBQkQxM0U0RjVDMjEwOAA=\",\"timestamp\":\"1768043702\",\"text\":{\"body\":\"What did Feliz Health do in Physiotherapy\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:04+05:30"} [2026-01-10 16:45:04] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:15:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzBBMEYyMTgwRDJFM0ZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzBBMEYyMTgwRDJFM0ZGAA==", "timestamp": "1768043704", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:45:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:45:06] [INFO] Sending instructions to 917202000200 [2026-01-10 16:45:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:45:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:45:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d99bb5f558d43e2b0cfc51a1c548ecd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzBBMEYyMTgwRDJFM0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzBBMEYyMTgwRDJFM0ZGAA==\",\"timestamp\":\"1768043704\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:06+05:30"} [2026-01-10 16:45:07] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzBBMEYyMTgwRDJFM0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzBBMEYyMTgwRDJFM0ZGAA==\",\"timestamp\":\"1768043704\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:06+05:30"} [2026-01-10 16:45:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDQzBBMEYyMTgwRDJFM0ZGAA== [2026-01-10 16:45:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:15:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBODFDQzRFMkVCMzBGODM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBODFDQzRFMkVCMzBGODM5AA==", "timestamp": "1768043709", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:45:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:45:11] [INFO] Sending instructions to 917202000200 [2026-01-10 16:45:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:45:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:45:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9030384f3f44d45af9681ca1d89d5ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBODFDQzRFMkVCMzBGODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBODFDQzRFMkVCMzBGODM5AA==\",\"timestamp\":\"1768043709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:12+05:30"} [2026-01-10 16:45:12] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBODFDQzRFMkVCMzBGODM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBODFDQzRFMkVCMzBGODM5AA==\",\"timestamp\":\"1768043709\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:12+05:30"} [2026-01-10 16:45:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZBODFDQzRFMkVCMzBGODM5AA== [2026-01-10 16:45:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:15:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxQzIyQTlGRERFNkI0QzVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxQzIyQTlGRERFNkI0QzVFAA==", "timestamp": "1768043714", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:45:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:45:16] [INFO] Sending instructions to 917202000200 [2026-01-10 16:45:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:45:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:45:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1867568a047f4e669b1ea5102ca8a1a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:45:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxQzIyQTlGRERFNkI0QzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxQzIyQTlGRERFNkI0QzVFAA==\",\"timestamp\":\"1768043714\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:18+05:30"} [2026-01-10 16:45:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxQzIyQTlGRERFNkI0QzVFAA== [2026-01-10 16:45:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxQzIyQTlGRERFNkI0QzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQxQzIyQTlGRERFNkI0QzVFAA==\",\"timestamp\":\"1768043714\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:18+05:30"} [2026-01-10 16:45:18] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:37+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg3MDg4QUU5RTUzMjM2OThBNQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Why you repeated your points","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg3MDg4QUU5RTUzMjM2OThBNQA=\",\"timestamp\":\"1768043736\",\"text\":{\"body\":\"Why you repeated your points\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:38+05:30"} [2026-01-10 16:45:39] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:48+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEEzNDZBRThBQ0U5RDYxMUExMQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"3","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEEzNDZBRThBQ0U5RDYxMUExMQA=\",\"timestamp\":\"1768043747\",\"text\":{\"body\":\"3\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:48+05:30"} [2026-01-10 16:45:49] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:15:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5MkMwN0QzRjIwMDBGNjVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5MkMwN0QzRjIwMDBGNjVFAA==", "timestamp": "1768043750", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:45:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:45:52] [INFO] Sending instructions to 917202000200 [2026-01-10 16:45:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:45:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:45:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "904341f647b84d96bce1581602304c11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5MkMwN0QzRjIwMDBGNjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5MkMwN0QzRjIwMDBGNjVFAA==\",\"timestamp\":\"1768043750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:52+05:30"} [2026-01-10 16:45:52] [DEBUG] Ignoring event: delivered [2026-01-10 16:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5MkMwN0QzRjIwMDBGNjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5MkMwN0QzRjIwMDBGNjVFAA==\",\"timestamp\":\"1768043750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:52+05:30"} [2026-01-10 16:45:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY5MkMwN0QzRjIwMDBGNjVFAA== [2026-01-10 16:45:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:15:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQjIzQkQ3NjEwRTdCNEZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQjIzQkQ3NjEwRTdCNEZEAA==", "timestamp": "1768043755", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:45:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:45:57] [INFO] Sending instructions to 917202000200 [2026-01-10 16:45:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:45:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:45:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aeaca9e2a1254423a2531774ecff4e82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:45:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQjIzQkQ3NjEwRTdCNEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQjIzQkQ3NjEwRTdCNEZEAA==\",\"timestamp\":\"1768043755\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:57+05:30"} [2026-01-10 16:45:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQjIzQkQ3NjEwRTdCNEZEAA== [2026-01-10 16:45:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:45:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQjIzQkQ3NjEwRTdCNEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQjIzQkQ3NjEwRTdCNEZEAA==\",\"timestamp\":\"1768043755\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:45:57+05:30"} [2026-01-10 16:45:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:46:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:16:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwN0Y2M0Q2QURCQjhGREU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwN0Y2M0Q2QURCQjhGREU3AA==", "timestamp": "1768043760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:46:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:46:02] [INFO] Sending instructions to 917202000200 [2026-01-10 16:46:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:46:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:46:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e81b177bda8f4cd4a7118ceda9666ef8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwN0Y2M0Q2QURCQjhGREU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwN0Y2M0Q2QURCQjhGREU3AA==\",\"timestamp\":\"1768043760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:02+05:30"} [2026-01-10 16:46:03] [DEBUG] Ignoring event: delivered [2026-01-10 16:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwN0Y2M0Q2QURCQjhGREU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwN0Y2M0Q2QURCQjhGREU3AA==\",\"timestamp\":\"1768043760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:02+05:30"} [2026-01-10 16:46:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwN0Y2M0Q2QURCQjhGREU3AA== [2026-01-10 16:46:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:06+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDVFNEQxMjc1QTlBQjc5RTRDRgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Inquire about nursing services?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDVFNEQxMjc1QTlBQjc5RTRDRgA=\",\"timestamp\":\"1768043765\",\"text\":{\"body\":\"Inquire about nursing services?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:07+05:30"} [2026-01-10 16:46:07] [DEBUG] Ignoring event: delivered [2026-01-10 16:46:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:28+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDA2NjIwNUZGQUU2ODY1QzUyMwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"2","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDA2NjIwNUZGQUU2ODY1QzUyMwA=\",\"timestamp\":\"1768043787\",\"text\":{\"body\":\"2\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:29+05:30"} [2026-01-10 16:46:29] [DEBUG] Ignoring event: delivered [2026-01-10 16:46:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:16:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1RjVDQjc1RTg4Qzc0QzEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1RjVDQjc1RTg4Qzc0QzEyAA==", "timestamp": "1768043796", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:46:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:46:39] [INFO] Sending instructions to 917202000200 [2026-01-10 16:46:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:46:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:46:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c0b7d87e3754aa9b86fd896ace512be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:46:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1RjVDQjc1RTg4Qzc0QzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1RjVDQjc1RTg4Qzc0QzEyAA==\",\"timestamp\":\"1768043796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:40+05:30"} [2026-01-10 16:46:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1RjVDQjc1RTg4Qzc0QzEyAA== [2026-01-10 16:46:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1RjVDQjc1RTg4Qzc0QzEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M1RjVDQjc1RTg4Qzc0QzEyAA==\",\"timestamp\":\"1768043796\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:40+05:30"} [2026-01-10 16:46:41] [DEBUG] Ignoring event: delivered [2026-01-10 16:46:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:16:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGQzhBODY0RUE0NDk1NzAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGQzhBODY0RUE0NDk1NzAzAA==", "timestamp": "1768043803", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:46:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:46:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:46:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:46:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:46:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d18234a2ef184c2eb0d7513a0b9db3b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:46:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGQzhBODY0RUE0NDk1NzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGQzhBODY0RUE0NDk1NzAzAA==\",\"timestamp\":\"1768043803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:45+05:30"} [2026-01-10 16:46:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGQzhBODY0RUE0NDk1NzAzAA== [2026-01-10 16:46:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGQzhBODY0RUE0NDk1NzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZGQzhBODY0RUE0NDk1NzAzAA==\",\"timestamp\":\"1768043803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:45+05:30"} [2026-01-10 16:46:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:46:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:16:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM2QzQwNjUxQ0FEMTEyMTJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM2QzQwNjUxQ0FEMTEyMTJFAA==", "timestamp": "1768043808", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:46:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:46:50] [INFO] Sending instructions to 917202000200 [2026-01-10 16:46:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:46:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:46:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a164c2c178134d899ec5adbea82f1e18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:46:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM2QzQwNjUxQ0FEMTEyMTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM2QzQwNjUxQ0FEMTEyMTJFAA==\",\"timestamp\":\"1768043808\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:51+05:30"} [2026-01-10 16:46:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM2QzQwNjUxQ0FEMTEyMTJFAA== [2026-01-10 16:46:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:46:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM2QzQwNjUxQ0FEMTEyMTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM2QzQwNjUxQ0FEMTEyMTJFAA==\",\"timestamp\":\"1768043808\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:46:51+05:30"} [2026-01-10 16:46:52] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:17:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZERTczRURFN0NGNzhFMjczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZERTczRURFN0NGNzhFMjczAA==", "timestamp": "1768043845", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:47:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:47:26] [INFO] Sending instructions to 917202000200 [2026-01-10 16:47:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:47:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:47:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e35e84ba5c646699b6788e99997a2c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZERTczRURFN0NGNzhFMjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZERTczRURFN0NGNzhFMjczAA==\",\"timestamp\":\"1768043845\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:26+05:30"} [2026-01-10 16:47:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZERTczRURFN0NGNzhFMjczAA== [2026-01-10 16:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZERTczRURFN0NGNzhFMjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZERTczRURFN0NGNzhFMjczAA==\",\"timestamp\":\"1768043845\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:26+05:30"} [2026-01-10 16:47:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:26+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDUwOUUzOThEMTIxRURCRjRCMwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"hi","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDUwOUUzOThEMTIxRURCRjRCMwA=\",\"timestamp\":\"1768043844\",\"text\":{\"body\":\"hi\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:27+05:30"} [2026-01-10 16:47:28] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:17:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg3NEUzNDVCMUFBOEJFOUVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg3NEUzNDVCMUFBOEJFOUVEAA==", "timestamp": "1768043849", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:47:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:47:31] [INFO] Sending instructions to 917202000200 [2026-01-10 16:47:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:47:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:47:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58a4af535a0446f0b387c1ee53661a54", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:47:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg3NEUzNDVCMUFBOEJFOUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg3NEUzNDVCMUFBOEJFOUVEAA==\",\"timestamp\":\"1768043849\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:33+05:30"} [2026-01-10 16:47:34] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg3NEUzNDVCMUFBOEJFOUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg3NEUzNDVCMUFBOEJFOUVEAA==\",\"timestamp\":\"1768043849\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:33+05:30"} [2026-01-10 16:47:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg3NEUzNDVCMUFBOEJFOUVEAA== [2026-01-10 16:47:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:17:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZFRTIxNkY2NEJFMDQyNkYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZFRTIxNkY2NEJFMDQyNkYzAA==", "timestamp": "1768043854", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:47:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:47:36] [INFO] Sending instructions to 917202000200 [2026-01-10 16:47:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:47:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:47:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70bd189391364dd3b374fcc0280954fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZFRTIxNkY2NEJFMDQyNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZFRTIxNkY2NEJFMDQyNkYzAA==\",\"timestamp\":\"1768043854\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:37+05:30"} [2026-01-10 16:47:38] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZFRTIxNkY2NEJFMDQyNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZFRTIxNkY2NEJFMDQyNkYzAA==\",\"timestamp\":\"1768043854\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:37+05:30"} [2026-01-10 16:47:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZFRTIxNkY2NEJFMDQyNkYzAA== [2026-01-10 16:47:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:17:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNzRBOEFDQjczMjFBRDlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNzRBOEFDQjczMjFBRDlBAA==", "timestamp": "1768043859", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:47:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:47:41] [INFO] Sending instructions to 917202000200 [2026-01-10 16:47:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:47:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:47:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac7269eda56e4476b6368e7c2a58d7e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:47:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNzRBOEFDQjczMjFBRDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNzRBOEFDQjczMjFBRDlBAA==\",\"timestamp\":\"1768043859\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:42+05:30"} [2026-01-10 16:47:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNzRBOEFDQjczMjFBRDlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNzRBOEFDQjczMjFBRDlBAA==\",\"timestamp\":\"1768043859\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:42+05:30"} [2026-01-10 16:47:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAwNzRBOEFDQjczMjFBRDlBAA== [2026-01-10 16:47:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:44+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDFDRkY2QTVERkE3QjA1QjEyNgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"no","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDFDRkY2QTVERkE3QjA1QjEyNgA=\",\"timestamp\":\"1768043862\",\"text\":{\"body\":\"no\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:44+05:30"} [2026-01-10 16:47:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:17:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MUNBODAxNDBEOTk3NTJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MUNBODAxNDBEOTk3NTJDAA==", "timestamp": "1768043865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:47:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:47:47] [INFO] Sending instructions to 917202000200 [2026-01-10 16:47:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:47:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:47:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b88d241b156c45f3b94fa3b095cfc50e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MUNBODAxNDBEOTk3NTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MUNBODAxNDBEOTk3NTJDAA==\",\"timestamp\":\"1768043865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:47+05:30"} [2026-01-10 16:47:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MUNBODAxNDBEOTk3NTJDAA== [2026-01-10 16:47:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MUNBODAxNDBEOTk3NTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MUNBODAxNDBEOTk3NTJDAA==\",\"timestamp\":\"1768043865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:47+05:30"} [2026-01-10 16:47:48] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:17:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMjhGRTZCRkI4QjdBNDJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMjhGRTZCRkI4QjdBNDJBAA==", "timestamp": "1768043870", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:47:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:47:52] [INFO] Sending instructions to 917202000200 [2026-01-10 16:47:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:47:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:47:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "275707e380494adb9be6a13f48ed3dac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:47:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMjhGRTZCRkI4QjdBNDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMjhGRTZCRkI4QjdBNDJBAA==\",\"timestamp\":\"1768043870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:52+05:30"} [2026-01-10 16:47:54] [DEBUG] Ignoring event: delivered [2026-01-10 16:47:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMjhGRTZCRkI4QjdBNDJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMjhGRTZCRkI4QjdBNDJBAA==\",\"timestamp\":\"1768043870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:52+05:30"} [2026-01-10 16:47:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERDMjhGRTZCRkI4QjdBNDJBAA== [2026-01-10 16:47:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:47:56+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDgzREYyM0VERjQwMDVERENERgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"no","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDgzREYyM0VERjQwMDVERENERgA=\",\"timestamp\":\"1768043875\",\"text\":{\"body\":\"no\"},\"type\":\"text\"}]","ts":"2026-01-10T16:47:57+05:30"} [2026-01-10 16:47:58] [DEBUG] Ignoring event: delivered [2026-01-10 16:48:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:48:12+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMEY3MzIyMThGNEQ4MDlCOUY2MAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"2","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMEY3MzIyMThGNEQ4MDlCOUY2MAA=\",\"timestamp\":\"1768043890\",\"text\":{\"body\":\"2\"},\"type\":\"text\"}]","ts":"2026-01-10T16:48:13+05:30"} [2026-01-10 16:48:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:18:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZFNUVCMDE3Mzc3RTAzODZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZFNUVCMDE3Mzc3RTAzODZCAA==", "timestamp": "1768043906", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:48:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:48:28] [INFO] Sending instructions to 917202000200 [2026-01-10 16:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3446ea39bfa94089b52ce97240af2d59", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:48:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZFNUVCMDE3Mzc3RTAzODZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZFNUVCMDE3Mzc3RTAzODZCAA==\",\"timestamp\":\"1768043906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:48:28+05:30"} [2026-01-10 16:48:28] [DEBUG] Ignoring event: delivered [2026-01-10 16:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:48:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZFNUVCMDE3Mzc3RTAzODZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZFNUVCMDE3Mzc3RTAzODZCAA==\",\"timestamp\":\"1768043906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:48:28+05:30"} [2026-01-10 16:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZFNUVCMDE3Mzc3RTAzODZCAA== [2026-01-10 16:48:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:18:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVDNEUyQ0M3MzZDODJCQkYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVDNEUyQ0M3MzZDODJCQkYzAA==", "timestamp": "1768043911", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:48:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:48:33] [INFO] Sending instructions to 917202000200 [2026-01-10 16:48:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:48:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:48:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c98ec9672b2049068428dd7671730082", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:48:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:48:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVDNEUyQ0M3MzZDODJCQkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVDNEUyQ0M3MzZDODJCQkYzAA==\",\"timestamp\":\"1768043911\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:48:34+05:30"} [2026-01-10 16:48:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVDNEUyQ0M3MzZDODJCQkYzAA== [2026-01-10 16:48:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:48:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVDNEUyQ0M3MzZDODJCQkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVDNEUyQ0M3MzZDODJCQkYzAA==\",\"timestamp\":\"1768043911\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:48:34+05:30"} [2026-01-10 16:48:34] [DEBUG] Ignoring event: delivered [2026-01-10 16:48:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:48:39+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDA2MDBCM0NBNTM1MEEwRDlFQgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"i want to know about feliz health","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDA2MDBCM0NBNTM1MEEwRDlFQgA=\",\"timestamp\":\"1768043918\",\"text\":{\"body\":\"i want to know about feliz health\"},\"type\":\"text\"}]","ts":"2026-01-10T16:48:41+05:30"} [2026-01-10 16:48:41] [DEBUG] Ignoring event: delivered [2026-01-10 16:49:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:19:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOENGM0UwRkY2M0UxQzU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOENGM0UwRkY2M0UxQzU3AA==", "timestamp": "1768043947", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:49:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:49:09] [INFO] Sending instructions to 917202000200 [2026-01-10 16:49:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:49:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:49:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d7591b6ff184e28bdd16ffb1e6575bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOENGM0UwRkY2M0UxQzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOENGM0UwRkY2M0UxQzU3AA==\",\"timestamp\":\"1768043947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:11+05:30"} [2026-01-10 16:49:11] [DEBUG] Ignoring event: delivered [2026-01-10 16:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOENGM0UwRkY2M0UxQzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOENGM0UwRkY2M0UxQzU3AA==\",\"timestamp\":\"1768043947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:11+05:30"} [2026-01-10 16:49:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGOENGM0UwRkY2M0UxQzU3AA== [2026-01-10 16:49:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:12+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMEFDMDgwRENENzVCMjY3RDFEOQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"Physiotherapy","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMEFDMDgwRENENzVCMjY3RDFEOQA=\",\"timestamp\":\"1768043950\",\"text\":{\"body\":\"Physiotherapy\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:13+05:30"} [2026-01-10 16:49:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:49:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:19:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxOTM3MjI0QkQ5NkI1RTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxOTM3MjI0QkQ5NkI1RTE5AA==", "timestamp": "1768043953", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:49:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:49:14] [INFO] Sending instructions to 917202000200 [2026-01-10 16:49:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:49:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:49:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a567f991bfbb41569ce3bea7dfb41f7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxOTM3MjI0QkQ5NkI1RTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxOTM3MjI0QkQ5NkI1RTE5AA==\",\"timestamp\":\"1768043953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:15+05:30"} [2026-01-10 16:49:16] [DEBUG] Ignoring event: delivered [2026-01-10 16:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxOTM3MjI0QkQ5NkI1RTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxOTM3MjI0QkQ5NkI1RTE5AA==\",\"timestamp\":\"1768043953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:15+05:30"} [2026-01-10 16:49:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxOTM3MjI0QkQ5NkI1RTE5AA== [2026-01-10 16:49:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:19:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDRkM5MkZCMzAwQUQ0OTZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDRkM5MkZCMzAwQUQ0OTZCAA==", "timestamp": "1768043958", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:49:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:49:19] [INFO] Sending instructions to 917202000200 [2026-01-10 16:49:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:49:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:49:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41271fdad0984dc4bc31035fa71b299b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:49:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDRkM5MkZCMzAwQUQ0OTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDRkM5MkZCMzAwQUQ0OTZCAA==\",\"timestamp\":\"1768043958\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:20+05:30"} [2026-01-10 16:49:21] [DEBUG] Ignoring event: delivered [2026-01-10 16:49:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDRkM5MkZCMzAwQUQ0OTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDRkM5MkZCMzAwQUQ0OTZCAA==\",\"timestamp\":\"1768043958\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:20+05:30"} [2026-01-10 16:49:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhDRkM5MkZCMzAwQUQ0OTZCAA== [2026-01-10 16:49:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:19:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGN0REQjZDNDAyOTY2MTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGN0REQjZDNDAyOTY2MTRBAA==", "timestamp": "1768043963", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:49:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:49:25] [INFO] Sending instructions to 917202000200 [2026-01-10 16:49:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:49:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:49:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ebad90e372348c2a28e32b939c3d8df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:49:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGN0REQjZDNDAyOTY2MTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGN0REQjZDNDAyOTY2MTRBAA==\",\"timestamp\":\"1768043963\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:25+05:30"} [2026-01-10 16:49:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGN0REQjZDNDAyOTY2MTRBAA== [2026-01-10 16:49:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGN0REQjZDNDAyOTY2MTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFGN0REQjZDNDAyOTY2MTRBAA==\",\"timestamp\":\"1768043963\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:25+05:30"} [2026-01-10 16:49:26] [DEBUG] Ignoring event: delivered [2026-01-10 16:49:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:49:38+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDc1NDNERkY1NDIxMkFCRDY2NAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"you know my name","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDc1NDNERkY1NDIxMkFCRDY2NAA=\",\"timestamp\":\"1768043976\",\"text\":{\"body\":\"you know my name\"},\"type\":\"text\"}]","ts":"2026-01-10T16:49:39+05:30"} [2026-01-10 16:49:40] [DEBUG] Ignoring event: delivered [2026-01-10 16:50:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:20:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNUJGMTNBRUQ3RkMxRjFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNUJGMTNBRUQ3RkMxRjFEAA==", "timestamp": "1768043999", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:50:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:50:02] [INFO] Sending instructions to 917202000200 [2026-01-10 16:50:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:50:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:50:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95eaf973f1514ecb8c817bb794d854d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNUJGMTNBRUQ3RkMxRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNUJGMTNBRUQ3RkMxRjFEAA==\",\"timestamp\":\"1768043999\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:02+05:30"} [2026-01-10 16:50:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNUJGMTNBRUQ3RkMxRjFEAA== [2026-01-10 16:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNUJGMTNBRUQ3RkMxRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJGNUJGMTNBRUQ3RkMxRjFEAA==\",\"timestamp\":\"1768043999\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:02+05:30"} [2026-01-10 16:50:03] [DEBUG] Ignoring event: delivered [2026-01-10 16:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:02+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMEUwMUEzMzMzMEZDMkE0OERFQQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"how do you know my name?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMEUwMUEzMzMzMEZDMkE0OERFQQA=\",\"timestamp\":\"1768044000\",\"text\":{\"body\":\"how do you know my name?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:03+05:30"} [2026-01-10 16:50:04] [DEBUG] Ignoring event: delivered [2026-01-10 16:50:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:20:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCRDREOEUzREEyQUM5QzhCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCRDREOEUzREEyQUM5QzhCAA==", "timestamp": "1768044005", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:50:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:50:07] [INFO] Sending instructions to 917202000200 [2026-01-10 16:50:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:50:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:50:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4208d15560ec4ebf93fb67c99154c053", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCRDREOEUzREEyQUM5QzhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCRDREOEUzREEyQUM5QzhCAA==\",\"timestamp\":\"1768044005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:07+05:30"} [2026-01-10 16:50:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCRDREOEUzREEyQUM5QzhCAA== [2026-01-10 16:50:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCRDREOEUzREEyQUM5QzhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERCRDREOEUzREEyQUM5QzhCAA==\",\"timestamp\":\"1768044005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:07+05:30"} [2026-01-10 16:50:08] [DEBUG] Ignoring event: delivered [2026-01-10 16:50:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:20:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGQTM2MjlEM0QxOENEQTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGQTM2MjlEM0QxOENEQTNDAA==", "timestamp": "1768044011", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:50:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:50:12] [INFO] Sending instructions to 917202000200 [2026-01-10 16:50:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:50:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:50:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cc4e08c5ac647db8aad76903c36c1fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGQTM2MjlEM0QxOENEQTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGQTM2MjlEM0QxOENEQTNDAA==\",\"timestamp\":\"1768044011\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:13+05:30"} [2026-01-10 16:50:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGQTM2MjlEM0QxOENEQTNDAA== [2026-01-10 16:50:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGQTM2MjlEM0QxOENEQTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVGQTM2MjlEM0QxOENEQTNDAA==\",\"timestamp\":\"1768044011\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:13+05:30"} [2026-01-10 16:50:14] [DEBUG] Ignoring event: delivered [2026-01-10 16:50:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:21+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDEwQUFCOTE5ODJBMkEzQjNBNwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"Do you hack my info","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhgWM0VCMDEwQUFCOTE5ODJBMkEzQjNBNwA=\",\"timestamp\":\"1768044020\",\"text\":{\"body\":\"Do you hack my info\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:22+05:30"} [2026-01-10 16:50:23] [DEBUG] Ignoring event: delivered [2026-01-10 16:50:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:20:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRUEzMzcxNTI2ODY4ODcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRUEzMzcxNTI2ODY4ODcyAA==", "timestamp": "1768044047", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:50:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:50:48] [INFO] Sending instructions to 917202000200 [2026-01-10 16:50:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:50:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:50:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "837bb44414884200bc66cd039d0f8ddd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:50:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRUEzMzcxNTI2ODY4ODcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRUEzMzcxNTI2ODY4ODcyAA==\",\"timestamp\":\"1768044047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:49+05:30"} [2026-01-10 16:50:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRUEzMzcxNTI2ODY4ODcyAA== [2026-01-10 16:50:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRUEzMzcxNTI2ODY4ODcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQzRUEzMzcxNTI2ODY4ODcyAA==\",\"timestamp\":\"1768044047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:49+05:30"} [2026-01-10 16:50:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:50:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:20:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQzlFNzYyNTI2RDRDNjJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQzlFNzYyNTI2RDRDNjJBAA==", "timestamp": "1768044052", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:50:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:50:54] [INFO] Sending instructions to 917202000200 [2026-01-10 16:50:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:50:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:50:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9fdb9ae05d34a8183ccba42445b3840", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:50:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQzlFNzYyNTI2RDRDNjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQzlFNzYyNTI2RDRDNjJBAA==\",\"timestamp\":\"1768044052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:54+05:30"} [2026-01-10 16:50:54] [DEBUG] Ignoring event: delivered [2026-01-10 16:50:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQzlFNzYyNTI2RDRDNjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQzlFNzYyNTI2RDRDNjJBAA==\",\"timestamp\":\"1768044052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:50:54+05:30"} [2026-01-10 16:50:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQzlFNzYyNTI2RDRDNjJBAA== [2026-01-10 16:50:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:20:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI3RjQ5Qjg1N0YyM0IxRkYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI3RjQ5Qjg1N0YyM0IxRkYyAA==", "timestamp": "1768044057", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:50:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:50:58] [INFO] Sending instructions to 917202000200 [2026-01-10 16:50:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:50:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:50:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bac6b27a0484a2399890fc056f43600", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:51:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI3RjQ5Qjg1N0YyM0IxRkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI3RjQ5Qjg1N0YyM0IxRkYyAA==\",\"timestamp\":\"1768044057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:00+05:30"} [2026-01-10 16:51:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI3RjQ5Qjg1N0YyM0IxRkYyAA== [2026-01-10 16:51:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI3RjQ5Qjg1N0YyM0IxRkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI3RjQ5Qjg1N0YyM0IxRkYyAA==\",\"timestamp\":\"1768044057\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:00+05:30"} [2026-01-10 16:51:00] [DEBUG] Ignoring event: delivered [2026-01-10 16:51:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:21:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVFOTYwOTI2QTREMUYxMDdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVFOTYwOTI2QTREMUYxMDdDAA==", "timestamp": "1768044093", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:51:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:51:35] [INFO] Sending instructions to 917202000200 [2026-01-10 16:51:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:51:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:51:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bebe3f1cea04876a2fc5179121e9021", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:51:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:51:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVFOTYwOTI2QTREMUYxMDdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVFOTYwOTI2QTREMUYxMDdDAA==\",\"timestamp\":\"1768044093\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:35+05:30"} [2026-01-10 16:51:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVFOTYwOTI2QTREMUYxMDdDAA== [2026-01-10 16:51:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:51:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVFOTYwOTI2QTREMUYxMDdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVFOTYwOTI2QTREMUYxMDdDAA==\",\"timestamp\":\"1768044093\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:35+05:30"} [2026-01-10 16:51:36] [DEBUG] Ignoring event: delivered [2026-01-10 16:51:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:21:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQUVDRTM4NzhGRTI4QkNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQUVDRTM4NzhGRTI4QkNFAA==", "timestamp": "1768044098", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:51:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:51:40] [INFO] Sending instructions to 917202000200 [2026-01-10 16:51:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:51:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:51:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78031192923f4c2291b411c8bfa6adc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:51:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:51:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQUVDRTM4NzhGRTI4QkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQUVDRTM4NzhGRTI4QkNFAA==\",\"timestamp\":\"1768044098\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:40+05:30"} [2026-01-10 16:51:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQUVDRTM4NzhGRTI4QkNFAA== [2026-01-10 16:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:51:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQUVDRTM4NzhGRTI4QkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBEQUVDRTM4NzhGRTI4QkNFAA==\",\"timestamp\":\"1768044098\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:40+05:30"} [2026-01-10 16:51:42] [DEBUG] Ignoring event: delivered [2026-01-10 16:51:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:21:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDM0NENCRTU1MTdFRkM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDM0NENCRTU1MTdFRkM4AA==", "timestamp": "1768044103", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:51:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:51:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:51:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:51:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:51:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dce4d17d25a24861b2af072a029d94e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDM0NENCRTU1MTdFRkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDM0NENCRTU1MTdFRkM4AA==\",\"timestamp\":\"1768044103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:45+05:30"} [2026-01-10 16:51:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDM0NENCRTU1MTdFRkM4AA== [2026-01-10 16:51:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:51:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDM0NENCRTU1MTdFRkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYwNDM0NENCRTU1MTdFRkM4AA==\",\"timestamp\":\"1768044103\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:45+05:30"} [2026-01-10 16:51:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:51:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:21:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGN0MzQkRCOUE0NTJGOTg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGN0MzQkRCOUE0NTJGOTg2AA==", "timestamp": "1768044108", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:51:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:51:50] [INFO] Sending instructions to 917202000200 [2026-01-10 16:51:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:51:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:51:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e3f9a0afd7044aebb2a798261667f4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:51:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:51:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGN0MzQkRCOUE0NTJGOTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGN0MzQkRCOUE0NTJGOTg2AA==\",\"timestamp\":\"1768044108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:50+05:30"} [2026-01-10 16:51:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGN0MzQkRCOUE0NTJGOTg2AA== [2026-01-10 16:51:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:51:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGN0MzQkRCOUE0NTJGOTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJGN0MzQkRCOUE0NTJGOTg2AA==\",\"timestamp\":\"1768044108\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:51:50+05:30"} [2026-01-10 16:51:51] [DEBUG] Ignoring event: delivered [2026-01-10 16:52:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:22:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVEOEIyQTgyNkMwMTExRDdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVEOEIyQTgyNkMwMTExRDdEAA==", "timestamp": "1768044144", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:52:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:52:26] [INFO] Sending instructions to 917202000200 [2026-01-10 16:52:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:52:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:52:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a13aa1fab6547de9f299615c6e10d6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:52:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVEOEIyQTgyNkMwMTExRDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVEOEIyQTgyNkMwMTExRDdEAA==\",\"timestamp\":\"1768044144\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:28+05:30"} [2026-01-10 16:52:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVEOEIyQTgyNkMwMTExRDdEAA== [2026-01-10 16:52:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVEOEIyQTgyNkMwMTExRDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkVEOEIyQTgyNkMwMTExRDdEAA==\",\"timestamp\":\"1768044144\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:28+05:30"} [2026-01-10 16:52:28] [DEBUG] Ignoring event: delivered [2026-01-10 16:52:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:22:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QzE5MDg0MjZCNzZFREYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QzE5MDg0MjZCNzZFREYyAA==", "timestamp": "1768044149", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:52:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:52:31] [INFO] Sending instructions to 917202000200 [2026-01-10 16:52:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:52:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:52:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e80fd0e05a4e4bd69eae49433755cd5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:52:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QzE5MDg0MjZCNzZFREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QzE5MDg0MjZCNzZFREYyAA==\",\"timestamp\":\"1768044149\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:32+05:30"} [2026-01-10 16:52:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QzE5MDg0MjZCNzZFREYyAA== [2026-01-10 16:52:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QzE5MDg0MjZCNzZFREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1QzE5MDg0MjZCNzZFREYyAA==\",\"timestamp\":\"1768044149\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:32+05:30"} [2026-01-10 16:52:33] [DEBUG] Ignoring event: delivered [2026-01-10 16:52:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:22:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MUY1MUM5N0M3Njg3M0JEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MUY1MUM5N0M3Njg3M0JEAA==", "timestamp": "1768044154", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:52:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:52:36] [INFO] Sending instructions to 917202000200 [2026-01-10 16:52:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:52:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:52:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f98029e7c571422c9df0b7331555321d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MUY1MUM5N0M3Njg3M0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MUY1MUM5N0M3Njg3M0JEAA==\",\"timestamp\":\"1768044154\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:36+05:30"} [2026-01-10 16:52:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MUY1MUM5N0M3Njg3M0JEAA== [2026-01-10 16:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MUY1MUM5N0M3Njg3M0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ1MUY1MUM5N0M3Njg3M0JEAA==\",\"timestamp\":\"1768044154\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:36+05:30"} [2026-01-10 16:52:37] [DEBUG] Ignoring event: delivered [2026-01-10 16:52:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:22:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyOTJCMjgzQzk0ODNGRjBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyOTJCMjgzQzk0ODNGRjBBAA==", "timestamp": "1768044159", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:52:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:52:41] [INFO] Sending instructions to 917202000200 [2026-01-10 16:52:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:52:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:52:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b7b713cc0294933931fe2f7b16db416", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyOTJCMjgzQzk0ODNGRjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyOTJCMjgzQzk0ODNGRjBBAA==\",\"timestamp\":\"1768044159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:41+05:30"} [2026-01-10 16:52:42] [DEBUG] Ignoring event: delivered [2026-01-10 16:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyOTJCMjgzQzk0ODNGRjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyOTJCMjgzQzk0ODNGRjBBAA==\",\"timestamp\":\"1768044159\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:41+05:30"} [2026-01-10 16:52:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkEyOTJCMjgzQzk0ODNGRjBBAA== [2026-01-10 16:52:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:22:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEMEU4MTQ5Q0M3N0ZDNDg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEMEU4MTQ5Q0M3N0ZDNDg5AA==", "timestamp": "1768044164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:52:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:52:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:52:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:52:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:52:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd06d2472dc54ca081187d759051ed00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:52:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEMEU4MTQ5Q0M3N0ZDNDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEMEU4MTQ5Q0M3N0ZDNDg5AA==\",\"timestamp\":\"1768044164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:46+05:30"} [2026-01-10 16:52:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEMEU4MTQ5Q0M3N0ZDNDg5AA== [2026-01-10 16:52:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:52:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEMEU4MTQ5Q0M3N0ZDNDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFEMEU4MTQ5Q0M3N0ZDNDg5AA==\",\"timestamp\":\"1768044164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:52:46+05:30"} [2026-01-10 16:52:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:53:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:23:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3QkYyRTZEODcwNThBREM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3QkYyRTZEODcwNThBREM1AA==", "timestamp": "1768044199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:53:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:53:21] [INFO] Sending instructions to 917202000200 [2026-01-10 16:53:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:53:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:53:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68a5bfa53fc048b3999bea15c6936ac9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:53:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:53:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3QkYyRTZEODcwNThBREM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3QkYyRTZEODcwNThBREM1AA==\",\"timestamp\":\"1768044199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:53:22+05:30"} [2026-01-10 16:53:23] [DEBUG] Ignoring event: delivered [2026-01-10 16:53:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:53:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3QkYyRTZEODcwNThBREM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3QkYyRTZEODcwNThBREM1AA==\",\"timestamp\":\"1768044199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:53:22+05:30"} [2026-01-10 16:53:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3QkYyRTZEODcwNThBREM1AA== [2026-01-10 16:53:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:23:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGMjRDRTAxMjM5MjVGNDFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGMjRDRTAxMjM5MjVGNDFEAA==", "timestamp": "1768044205", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:53:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:53:26] [INFO] Sending instructions to 917202000200 [2026-01-10 16:53:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:53:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:53:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f622b7b649724dcf88ff937fe06deda3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:53:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGMjRDRTAxMjM5MjVGNDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGMjRDRTAxMjM5MjVGNDFEAA==\",\"timestamp\":\"1768044205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:53:26+05:30"} [2026-01-10 16:53:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:53:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGMjRDRTAxMjM5MjVGNDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGMjRDRTAxMjM5MjVGNDFEAA==\",\"timestamp\":\"1768044205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:53:26+05:30"} [2026-01-10 16:53:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGMjRDRTAxMjM5MjVGNDFEAA== [2026-01-10 16:53:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:23:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQjY5RDYzRDFGNTVGNjMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQjY5RDYzRDFGNTVGNjMxAA==", "timestamp": "1768044209", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:53:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:53:31] [INFO] Sending instructions to 917202000200 [2026-01-10 16:53:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:53:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:53:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e0af74f2c164c45b9373f6cb17fecc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:53:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:53:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQjY5RDYzRDFGNTVGNjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQjY5RDYzRDFGNTVGNjMxAA==\",\"timestamp\":\"1768044209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:53:33+05:30"} [2026-01-10 16:53:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:53:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQjY5RDYzRDFGNTVGNjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQjY5RDYzRDFGNTVGNjMxAA==\",\"timestamp\":\"1768044209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:53:33+05:30"} [2026-01-10 16:53:33] [DEBUG] Ignoring event: delivered [2026-01-10 16:53:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFGQjY5RDYzRDFGNTVGNjMxAA== [2026-01-10 16:54:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:24:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTM3MzcxMDI1NkMyOEFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTM3MzcxMDI1NkMyOEFEAA==", "timestamp": "1768044245", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:54:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:54:07] [INFO] Sending instructions to 917202000200 [2026-01-10 16:54:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:54:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:54:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5d9a4f569ce4f17938cd02cec56c3a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:54:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTM3MzcxMDI1NkMyOEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTM3MzcxMDI1NkMyOEFEAA==\",\"timestamp\":\"1768044245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:08+05:30"} [2026-01-10 16:54:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTM3MzcxMDI1NkMyOEFEAA== [2026-01-10 16:54:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTM3MzcxMDI1NkMyOEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNTM3MzcxMDI1NkMyOEFEAA==\",\"timestamp\":\"1768044245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:08+05:30"} [2026-01-10 16:54:09] [DEBUG] Ignoring event: delivered [2026-01-10 16:54:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:24:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5RUFEMEYyMzZEOTkxMzMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5RUFEMEYyMzZEOTkxMzMyAA==", "timestamp": "1768044250", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:54:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:54:12] [INFO] Sending instructions to 917202000200 [2026-01-10 16:54:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:54:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:54:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64bbd6507c2a47c8970efb5d5745c4df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:54:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5RUFEMEYyMzZEOTkxMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5RUFEMEYyMzZEOTkxMzMyAA==\",\"timestamp\":\"1768044250\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:12+05:30"} [2026-01-10 16:54:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5RUFEMEYyMzZEOTkxMzMyAA== [2026-01-10 16:54:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5RUFEMEYyMzZEOTkxMzMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc5RUFEMEYyMzZEOTkxMzMyAA==\",\"timestamp\":\"1768044250\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:12+05:30"} [2026-01-10 16:54:13] [DEBUG] Ignoring event: delivered [2026-01-10 16:54:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:24:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzN0RGQkY0RjcxRkY3OEI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzN0RGQkY0RjcxRkY3OEI5AA==", "timestamp": "1768044255", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:54:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:54:17] [INFO] Sending instructions to 917202000200 [2026-01-10 16:54:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:54:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:54:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e0ad5b96e7f4f6abd375bebc2e7e2e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:54:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzN0RGQkY0RjcxRkY3OEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzN0RGQkY0RjcxRkY3OEI5AA==\",\"timestamp\":\"1768044255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:17+05:30"} [2026-01-10 16:54:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzN0RGQkY0RjcxRkY3OEI5AA== [2026-01-10 16:54:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzN0RGQkY0RjcxRkY3OEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzN0RGQkY0RjcxRkY3OEI5AA==\",\"timestamp\":\"1768044255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:17+05:30"} [2026-01-10 16:54:18] [DEBUG] Ignoring event: delivered [2026-01-10 16:54:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:24:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDNjVBMEYzOTg1OUJEMEIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDNjVBMEYzOTg1OUJEMEIzAA==", "timestamp": "1768044260", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:54:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:54:22] [INFO] Sending instructions to 917202000200 [2026-01-10 16:54:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:54:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:54:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f98db4ea23d14d578b427d2921ae14bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDNjVBMEYzOTg1OUJEMEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDNjVBMEYzOTg1OUJEMEIzAA==\",\"timestamp\":\"1768044260\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:22+05:30"} [2026-01-10 16:54:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDNjVBMEYzOTg1OUJEMEIzAA== [2026-01-10 16:54:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDNjVBMEYzOTg1OUJEMEIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDNjVBMEYzOTg1OUJEMEIzAA==\",\"timestamp\":\"1768044260\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:22+05:30"} [2026-01-10 16:54:22] [DEBUG] Ignoring event: delivered [2026-01-10 16:54:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:24:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNzE3RjhBNDM1NjRCRjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNzE3RjhBNDM1NjRCRjg3AA==", "timestamp": "1768044296", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:54:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:54:58] [INFO] Sending instructions to 917202000200 [2026-01-10 16:54:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:54:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:54:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b746bae37044f26b0aafda595053f2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNzE3RjhBNDM1NjRCRjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNzE3RjhBNDM1NjRCRjg3AA==\",\"timestamp\":\"1768044296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:59+05:30"} [2026-01-10 16:55:00] [DEBUG] Ignoring event: delivered [2026-01-10 16:55:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNzE3RjhBNDM1NjRCRjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNzE3RjhBNDM1NjRCRjg3AA==\",\"timestamp\":\"1768044296\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:54:59+05:30"} [2026-01-10 16:55:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVGNzE3RjhBNDM1NjRCRjg3AA== [2026-01-10 16:55:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:25:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QxMDM1RjhGMERDRjQ2RjRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QxMDM1RjhGMERDRjQ2RjRFAA==", "timestamp": "1768044301", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:55:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:55:03] [INFO] Sending instructions to 917202000200 [2026-01-10 16:55:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:55:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:55:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a07ea32277d54b7c9db04ff57437432a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:55:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QxMDM1RjhGMERDRjQ2RjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QxMDM1RjhGMERDRjQ2RjRFAA==\",\"timestamp\":\"1768044301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:04+05:30"} [2026-01-10 16:55:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QxMDM1RjhGMERDRjQ2RjRFAA== [2026-01-10 16:55:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QxMDM1RjhGMERDRjQ2RjRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QxMDM1RjhGMERDRjQ2RjRFAA==\",\"timestamp\":\"1768044301\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:04+05:30"} [2026-01-10 16:55:05] [DEBUG] Ignoring event: delivered [2026-01-10 16:55:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:25:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMjgyMzE1NTk4RTIwQkM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMjgyMzE1NTk4RTIwQkM0AA==", "timestamp": "1768044307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:55:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:55:09] [INFO] Sending instructions to 917202000200 [2026-01-10 16:55:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:55:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:55:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b74797f6a332438c801863020bbb2000", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:55:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMjgyMzE1NTk4RTIwQkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMjgyMzE1NTk4RTIwQkM0AA==\",\"timestamp\":\"1768044307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:09+05:30"} [2026-01-10 16:55:10] [DEBUG] Ignoring event: delivered [2026-01-10 16:55:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMjgyMzE1NTk4RTIwQkM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMjgyMzE1NTk4RTIwQkM0AA==\",\"timestamp\":\"1768044307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:09+05:30"} [2026-01-10 16:55:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZGMjgyMzE1NTk4RTIwQkM0AA== [2026-01-10 16:55:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:25:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc2QzVDQTNEQjk5OTREQUQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc2QzVDQTNEQjk5OTREQUQ3AA==", "timestamp": "1768044343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:55:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:55:45] [INFO] Sending instructions to 917202000200 [2026-01-10 16:55:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:55:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:55:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78f9c613188c4254bf15b0e5318407f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:55:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc2QzVDQTNEQjk5OTREQUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc2QzVDQTNEQjk5OTREQUQ3AA==\",\"timestamp\":\"1768044343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:46+05:30"} [2026-01-10 16:55:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc2QzVDQTNEQjk5OTREQUQ3AA== [2026-01-10 16:55:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc2QzVDQTNEQjk5OTREQUQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc2QzVDQTNEQjk5OTREQUQ3AA==\",\"timestamp\":\"1768044343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:46+05:30"} [2026-01-10 16:55:46] [DEBUG] Ignoring event: delivered [2026-01-10 16:55:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:25:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxOTcyMUQ5RTFEMDg1NDU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxOTcyMUQ5RTFEMDg1NDU3AA==", "timestamp": "1768044348", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:55:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:55:50] [INFO] Sending instructions to 917202000200 [2026-01-10 16:55:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:55:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:55:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8c3795851b8456db1303630d4d215cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:55:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxOTcyMUQ5RTFEMDg1NDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxOTcyMUQ5RTFEMDg1NDU3AA==\",\"timestamp\":\"1768044348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:50+05:30"} [2026-01-10 16:55:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxOTcyMUQ5RTFEMDg1NDU3AA== [2026-01-10 16:55:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxOTcyMUQ5RTFEMDg1NDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYxOTcyMUQ5RTFEMDg1NDU3AA==\",\"timestamp\":\"1768044348\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:50+05:30"} [2026-01-10 16:55:51] [DEBUG] Ignoring event: delivered [2026-01-10 16:55:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:25:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkY5NEMzMkE1NUM3QjA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkY5NEMzMkE1NUM3QjA2AA==", "timestamp": "1768044353", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:55:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:55:55] [INFO] Sending instructions to 917202000200 [2026-01-10 16:55:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:55:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:55:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dd1a6e30f1145859bae16e15317560a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:55:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkY5NEMzMkE1NUM3QjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkY5NEMzMkE1NUM3QjA2AA==\",\"timestamp\":\"1768044353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:56+05:30"} [2026-01-10 16:55:56] [DEBUG] Ignoring event: delivered [2026-01-10 16:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkY5NEMzMkE1NUM3QjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkY5NEMzMkE1NUM3QjA2AA==\",\"timestamp\":\"1768044353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:55:56+05:30"} [2026-01-10 16:55:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4NkY5NEMzMkE1NUM3QjA2AA== [2026-01-10 16:56:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:26:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNDcxRUUxMjFGOUU2MjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNDcxRUUxMjFGOUU2MjAwAA==", "timestamp": "1768044390", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:56:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:56:31] [INFO] Sending instructions to 917202000200 [2026-01-10 16:56:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:56:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:56:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "223aae08b7884f3fbac8f510bccba852", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:56:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNDcxRUUxMjFGOUU2MjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNDcxRUUxMjFGOUU2MjAwAA==\",\"timestamp\":\"1768044390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:32+05:30"} [2026-01-10 16:56:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNDcxRUUxMjFGOUU2MjAwAA== [2026-01-10 16:56:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNDcxRUUxMjFGOUU2MjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJGNDcxRUUxMjFGOUU2MjAwAA==\",\"timestamp\":\"1768044390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:32+05:30"} [2026-01-10 16:56:32] [DEBUG] Ignoring event: delivered [2026-01-10 16:56:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:26:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwRURCODBENTA2MDE5RENBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwRURCODBENTA2MDE5RENBAA==", "timestamp": "1768044395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:56:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:56:36] [INFO] Sending instructions to 917202000200 [2026-01-10 16:56:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:56:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:56:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7dca49188e644bf48a663d6fe8c797c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwRURCODBENTA2MDE5RENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwRURCODBENTA2MDE5RENBAA==\",\"timestamp\":\"1768044395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:37+05:30"} [2026-01-10 16:56:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwRURCODBENTA2MDE5RENBAA== [2026-01-10 16:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwRURCODBENTA2MDE5RENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcwRURCODBENTA2MDE5RENBAA==\",\"timestamp\":\"1768044395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:37+05:30"} [2026-01-10 16:56:38] [DEBUG] Ignoring event: delivered [2026-01-10 16:56:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:26:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFMjdDQTFBMEE4NTZFNEI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFMjdDQTFBMEE4NTZFNEI5AA==", "timestamp": "1768044400", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:56:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:56:41] [INFO] Sending instructions to 917202000200 [2026-01-10 16:56:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:56:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:56:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1efa65b2a37c4af89ca996a38c2569df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFMjdDQTFBMEE4NTZFNEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFMjdDQTFBMEE4NTZFNEI5AA==\",\"timestamp\":\"1768044400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:42+05:30"} [2026-01-10 16:56:44] [DEBUG] Ignoring event: delivered [2026-01-10 16:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFMjdDQTFBMEE4NTZFNEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFMjdDQTFBMEE4NTZFNEI5AA==\",\"timestamp\":\"1768044400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:42+05:30"} [2026-01-10 16:56:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFFMjdDQTFBMEE4NTZFNEI5AA== [2026-01-10 16:56:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:26:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDMjNEMjUwQTlGQjNCRENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDMjNEMjUwQTlGQjNCRENGAA==", "timestamp": "1768044405", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:56:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:56:46] [INFO] Sending instructions to 917202000200 [2026-01-10 16:56:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:56:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:56:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fc2eae730d14e1a8f1cb1b1a9c41733", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:56:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDMjNEMjUwQTlGQjNCRENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDMjNEMjUwQTlGQjNCRENGAA==\",\"timestamp\":\"1768044405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:47+05:30"} [2026-01-10 16:56:48] [DEBUG] Ignoring event: delivered [2026-01-10 16:56:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDMjNEMjUwQTlGQjNCRENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDMjNEMjUwQTlGQjNCRENGAA==\",\"timestamp\":\"1768044405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:47+05:30"} [2026-01-10 16:56:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDMjNEMjUwQTlGQjNCRENGAA== [2026-01-10 16:56:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:56:51+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDAyRDNENzMxNjg5OUE2NTBBQgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"BaniDi","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDAyRDNENzMxNjg5OUE2NTBBQgA=\",\"timestamp\":\"1768044409\",\"text\":{\"body\":\"BaniDi\"},\"type\":\"text\"}]","ts":"2026-01-10T16:56:51+05:30"} [2026-01-10 16:56:52] [DEBUG] Ignoring event: delivered [2026-01-10 16:57:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:27:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRTg2MDdEMzRFMUIxNDg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRTg2MDdEMzRFMUIxNDg2AA==", "timestamp": "1768044421", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:57:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:57:04] [INFO] Sending instructions to 917202000200 [2026-01-10 16:57:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:57:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:57:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da9ab1c2c4f349b3beca0cee2709a3b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:57:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRTg2MDdEMzRFMUIxNDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRTg2MDdEMzRFMUIxNDg2AA==\",\"timestamp\":\"1768044421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:03+05:30"} [2026-01-10 16:57:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRTg2MDdEMzRFMUIxNDg2AA== [2026-01-10 16:57:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRTg2MDdEMzRFMUIxNDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFRTg2MDdEMzRFMUIxNDg2AA==\",\"timestamp\":\"1768044421\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:03+05:30"} [2026-01-10 16:57:04] [DEBUG] Ignoring event: delivered [2026-01-10 16:57:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:27:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEOUM5Q0QzNjg2MDFFMTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEOUM5Q0QzNjg2MDFFMTVDAA==", "timestamp": "1768044427", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:57:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:57:08] [INFO] Sending instructions to 917202000200 [2026-01-10 16:57:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:57:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:57:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e4faf56825547f283e7a76f02af7c8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:57:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEOUM5Q0QzNjg2MDFFMTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEOUM5Q0QzNjg2MDFFMTVDAA==\",\"timestamp\":\"1768044427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:09+05:30"} [2026-01-10 16:57:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEOUM5Q0QzNjg2MDFFMTVDAA== [2026-01-10 16:57:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEOUM5Q0QzNjg2MDFFMTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVEOUM5Q0QzNjg2MDFFMTVDAA==\",\"timestamp\":\"1768044427\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:09+05:30"} [2026-01-10 16:57:10] [DEBUG] Ignoring event: delivered [2026-01-10 16:57:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:27:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNzA5QjU2QTAxMzM5QTMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNzA5QjU2QTAxMzM5QTMyAA==", "timestamp": "1768044440", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:57:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:57:22] [INFO] Sending instructions to 917202000200 [2026-01-10 16:57:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:57:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:57:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14d658272df546919d25600e506b9ed7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:57:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNzA5QjU2QTAxMzM5QTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNzA5QjU2QTAxMzM5QTMyAA==\",\"timestamp\":\"1768044440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:22+05:30"} [2026-01-10 16:57:23] [DEBUG] Ignoring event: delivered [2026-01-10 16:57:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNzA5QjU2QTAxMzM5QTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNzA5QjU2QTAxMzM5QTMyAA==\",\"timestamp\":\"1768044440\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:22+05:30"} [2026-01-10 16:57:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNzA5QjU2QTAxMzM5QTMyAA== [2026-01-10 16:57:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:42+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDYxRDE3NzJCRkFDRTFFNjEyRAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"My name is Mr Goutam and patient's name is Bani Di, I am not Bani Di.","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDYxRDE3NzJCRkFDRTFFNjEyRAA=\",\"timestamp\":\"1768044461\",\"text\":{\"body\":\"My name is Mr Goutam and patient's name is Bani Di, I am not Bani Di.\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:43+05:30"} [2026-01-10 16:57:43] [DEBUG] Ignoring event: delivered [2026-01-10 16:57:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:27:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFNDk3MTZBNzJDQkVCNTYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFNDk3MTZBNzJDQkVCNTYyAA==", "timestamp": "1768044462", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:57:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:57:44] [INFO] Sending instructions to 917202000200 [2026-01-10 16:57:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:57:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:57:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bff1634c20574c19bd8fb2b58c875b60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:57:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFNDk3MTZBNzJDQkVCNTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFNDk3MTZBNzJDQkVCNTYyAA==\",\"timestamp\":\"1768044462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:45+05:30"} [2026-01-10 16:57:45] [DEBUG] Ignoring event: delivered [2026-01-10 16:57:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFNDk3MTZBNzJDQkVCNTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFNDk3MTZBNzJDQkVCNTYyAA==\",\"timestamp\":\"1768044462\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:45+05:30"} [2026-01-10 16:57:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFNDk3MTZBNzJDQkVCNTYyAA== [2026-01-10 16:57:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:27:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QzY0Qzc0NEQ5QTYxRkQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QzY0Qzc0NEQ5QTYxRkQyAA==", "timestamp": "1768044467", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:57:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:57:49] [INFO] Sending instructions to 917202000200 [2026-01-10 16:57:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:57:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:57:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c83e1c68a7594d24abf90fe5606f5667", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:57:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QzY0Qzc0NEQ5QTYxRkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QzY0Qzc0NEQ5QTYxRkQyAA==\",\"timestamp\":\"1768044467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:51+05:30"} [2026-01-10 16:57:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QzY0Qzc0NEQ5QTYxRkQyAA== [2026-01-10 16:57:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QzY0Qzc0NEQ5QTYxRkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM5QzY0Qzc0NEQ5QTYxRkQyAA==\",\"timestamp\":\"1768044467\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:51+05:30"} [2026-01-10 16:57:52] [DEBUG] Ignoring event: delivered [2026-01-10 16:57:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:53+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEY4NkIyMDI2NjU0Mzk5MTI1QwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"84","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEY4NkIyMDI2NjU0Mzk5MTI1QwA=\",\"timestamp\":\"1768044472\",\"text\":{\"body\":\"84\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:54+05:30"} [2026-01-10 16:57:55] [DEBUG] Ignoring event: delivered [2026-01-10 16:57:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:27:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwQUJGMUI1MzY5OTE1N0MwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwQUJGMUI1MzY5OTE1N0MwAA==", "timestamp": "1768044476", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:57:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:57:58] [INFO] Sending instructions to 917202000200 [2026-01-10 16:57:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:57:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:57:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e0888ba11be466c95713b5881656270", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwQUJGMUI1MzY5OTE1N0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwQUJGMUI1MzY5OTE1N0MwAA==\",\"timestamp\":\"1768044476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:59+05:30"} [2026-01-10 16:58:00] [DEBUG] Ignoring event: delivered [2026-01-10 16:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwQUJGMUI1MzY5OTE1N0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwQUJGMUI1MzY5OTE1N0MwAA==\",\"timestamp\":\"1768044476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:57:59+05:30"} [2026-01-10 16:58:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEwQUJGMUI1MzY5OTE1N0MwAA== [2026-01-10 16:58:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:05+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEU5NjMxMDk2RjlCNkZDQTExRgA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Female","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMEU5NjMxMDk2RjlCNkZDQTExRgA=\",\"timestamp\":\"1768044483\",\"text\":{\"body\":\"Female\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:05+05:30"} [2026-01-10 16:58:06] [DEBUG] Ignoring event: delivered [2026-01-10 16:58:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:28:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4N0JBMDhEMTkwQUM4MTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4N0JBMDhEMTkwQUM4MTBDAA==", "timestamp": "1768044503", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:58:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:58:25] [INFO] Sending instructions to 917202000200 [2026-01-10 16:58:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:58:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:58:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4449369a99c04428a71780d96b9756fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:58:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4N0JBMDhEMTkwQUM4MTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4N0JBMDhEMTkwQUM4MTBDAA==\",\"timestamp\":\"1768044503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:27+05:30"} [2026-01-10 16:58:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4N0JBMDhEMTkwQUM4MTBDAA== [2026-01-10 16:58:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4N0JBMDhEMTkwQUM4MTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY4N0JBMDhEMTkwQUM4MTBDAA==\",\"timestamp\":\"1768044503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:27+05:30"} [2026-01-10 16:58:27] [DEBUG] Ignoring event: delivered [2026-01-10 16:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:26+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDJCOUM0REM0MDQ5NDU5MTM5MAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"BBD Bag, Kolkata - 700001","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDJCOUM0REM0MDQ5NDU5MTM5MAA=\",\"timestamp\":\"1768044505\",\"text\":{\"body\":\"BBD Bag, Kolkata - 700001\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:27+05:30"} [2026-01-10 16:58:29] [DEBUG] Ignoring event: delivered [2026-01-10 16:58:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:28:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkyOUUwODdERTgzNTIwOTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkyOUUwODdERTgzNTIwOTVDAA==", "timestamp": "1768044508", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:58:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:58:30] [INFO] Sending instructions to 917202000200 [2026-01-10 16:58:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:58:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:58:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92519cb3ba95401483d93ced7b288c18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkyOUUwODdERTgzNTIwOTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkyOUUwODdERTgzNTIwOTVDAA==\",\"timestamp\":\"1768044508\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:32+05:30"} [2026-01-10 16:58:32] [DEBUG] Ignoring event: delivered [2026-01-10 16:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MEVGQ0EzMjU2QkNEOUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MEVGQ0EzMjU2QkNEOUQ4AA==\",\"timestamp\":\"1768044512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:35+05:30"} [2026-01-10 16:58:35] [DEBUG] Ignoring event: delivered [2026-01-10 16:58:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:28:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MEVGQ0EzMjU2QkNEOUQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MEVGQ0EzMjU2QkNEOUQ4AA==", "timestamp": "1768044512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:58:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:58:38] [INFO] Sending instructions to 917202000200 [2026-01-10 16:58:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:58:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:58:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af7c912fe4454454b2cd8118c8905de1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:59:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:26+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDJCOUM0REM0MDQ5NDU5MTM5MAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"BBD Bag, Kolkata - 700001","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDJCOUM0REM0MDQ5NDU5MTM5MAA=\",\"timestamp\":\"1768044505\",\"text\":{\"body\":\"BBD Bag, Kolkata - 700001\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:27+05:30"} [2026-01-10 16:59:01] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:00+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDgxNDhCN0QzMjUwMzA5RTZFNAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"The address of Bani Di is BBD Bag, Kolkata - 700001","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDgxNDhCN0QzMjUwMzA5RTZFNAA=\",\"timestamp\":\"1768044539\",\"text\":{\"body\":\"The address of Bani Di is BBD Bag, Kolkata - 700001\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:01+05:30"} [2026-01-10 16:59:02] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:29:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5MkU0NDhDODcyNkY2OTU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5MkU0NDhDODcyNkY2OTU1AA==", "timestamp": "1768044545", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:59:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:59:07] [INFO] Sending instructions to 917202000200 [2026-01-10 16:59:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:59:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:59:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2e4701ef02e42e4a868396edcd1b614", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:59:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5MkU0NDhDODcyNkY2OTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5MkU0NDhDODcyNkY2OTU1AA==\",\"timestamp\":\"1768044545\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:07+05:30"} [2026-01-10 16:59:08] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5MkU0NDhDODcyNkY2OTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5MkU0NDhDODcyNkY2OTU1AA==\",\"timestamp\":\"1768044545\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:07+05:30"} [2026-01-10 16:59:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM5MkU0NDhDODcyNkY2OTU1AA== [2026-01-10 16:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkyOUUwODdERTgzNTIwOTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkyOUUwODdERTgzNTIwOTVDAA==\",\"timestamp\":\"1768044508\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:32+05:30"} [2026-01-10 16:59:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkyOUUwODdERTgzNTIwOTVDAA== [2026-01-10 16:59:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MEVGQ0EzMjU2QkNEOUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MEVGQ0EzMjU2QkNEOUQ4AA==\",\"timestamp\":\"1768044512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:58:35+05:30"} [2026-01-10 16:59:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc2MEVGQ0EzMjU2QkNEOUQ4AA== [2026-01-10 16:59:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:29:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MEMwMTUxRUYyQkM5OUM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MEMwMTUxRUYyQkM5OUM2AA==", "timestamp": "1768044551", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:59:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:59:12] [INFO] Sending instructions to 917202000200 [2026-01-10 16:59:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:59:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:59:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9fd5657bf1a499db4d7a2bcd07161e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MEMwMTUxRUYyQkM5OUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MEMwMTUxRUYyQkM5OUM2AA==\",\"timestamp\":\"1768044551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:12+05:30"} [2026-01-10 16:59:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MEMwMTUxRUYyQkM5OUM2AA== [2026-01-10 16:59:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MEMwMTUxRUYyQkM5OUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU3MEMwMTUxRUYyQkM5OUM2AA==\",\"timestamp\":\"1768044551\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:13+05:30"} [2026-01-10 16:59:13] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:29:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMzODY0NDY4QkUzMjdBNjIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMzODY0NDY4QkUzMjdBNjIxAA==", "timestamp": "1768044552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:59:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:59:13] [INFO] Sending instructions to 917202000200 [2026-01-10 16:59:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:59:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:59:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9f4789755ad412b83aedea7a8b58229", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:59:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMzODY0NDY4QkUzMjdBNjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMzODY0NDY4QkUzMjdBNjIxAA==\",\"timestamp\":\"1768044552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:15+05:30"} [2026-01-10 16:59:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMzODY0NDY4QkUzMjdBNjIxAA== [2026-01-10 16:59:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMzODY0NDY4QkUzMjdBNjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMzODY0NDY4QkUzMjdBNjIxAA==\",\"timestamp\":\"1768044552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:15+05:30"} [2026-01-10 16:59:15] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:18+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDkyRTg2NDQxRjQ5OTI5QzkwNwA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"use my number","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDkyRTg2NDQxRjQ5OTI5QzkwNwA=\",\"timestamp\":\"1768044557\",\"text\":{\"body\":\"use my number\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:19+05:30"} [2026-01-10 16:59:20] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:48+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg1RDgxRDUzMTU5MUU4RUExRQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"I have already told you just now","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDg1RDgxRDUzMTU5MUU4RUExRQA=\",\"timestamp\":\"1768044586\",\"text\":{\"body\":\"I have already told you just now\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:48+05:30"} [2026-01-10 16:59:48] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:29:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDQUUxMEM4RTc5QjkwNjdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDQUUxMEM4RTc5QjkwNjdGAA==", "timestamp": "1768044586", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:59:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:59:48] [INFO] Sending instructions to 917202000200 [2026-01-10 16:59:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:59:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:59:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be75abb80df542c08d1d5aac4fa913c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:59:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDQUUxMEM4RTc5QjkwNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDQUUxMEM4RTc5QjkwNjdGAA==\",\"timestamp\":\"1768044586\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:50+05:30"} [2026-01-10 16:59:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDQUUxMEM4RTc5QjkwNjdGAA== [2026-01-10 16:59:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDQUUxMEM4RTc5QjkwNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDQUUxMEM4RTc5QjkwNjdGAA==\",\"timestamp\":\"1768044586\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:50+05:30"} [2026-01-10 16:59:50] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:29:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFNDJBNTFFMzMxNjFCOTZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFNDJBNTFFMzMxNjFCOTZBAA==", "timestamp": "1768044591", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:59:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 16:59:53] [INFO] Sending instructions to 917202000200 [2026-01-10 16:59:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:59:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:59:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d1d5bd2e5db411fbecd3dcb44663eeb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:59:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFNDJBNTFFMzMxNjFCOTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFNDJBNTFFMzMxNjFCOTZBAA==\",\"timestamp\":\"1768044591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:53+05:30"} [2026-01-10 16:59:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFNDJBNTFFMzMxNjFCOTZBAA== [2026-01-10 16:59:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFNDJBNTFFMzMxNjFCOTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlFNDJBNTFFMzMxNjFCOTZBAA==\",\"timestamp\":\"1768044591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:53+05:30"} [2026-01-10 16:59:54] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:29:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NEU1RTVDODlBQjI0QTk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NEU1RTVDODlBQjI0QTk3AA==", "timestamp": "1768044596", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 16:59:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 16:59:58] [INFO] Sending instructions to 917202000200 [2026-01-10 16:59:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 16:59:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 16:59:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c48a4e51ce14f60961c2efaf0c7f483", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 16:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NEU1RTVDODlBQjI0QTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NEU1RTVDODlBQjI0QTk3AA==\",\"timestamp\":\"1768044596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:58+05:30"} [2026-01-10 16:59:59] [DEBUG] Ignoring event: delivered [2026-01-10 16:59:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T16:59:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NEU1RTVDODlBQjI0QTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NEU1RTVDODlBQjI0QTk3AA==\",\"timestamp\":\"1768044596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T16:59:58+05:30"} [2026-01-10 16:59:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NEU1RTVDODlBQjI0QTk3AA== [2026-01-10 17:00:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:27+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDQ0RTE0NjA4NjAwQjlENDFFMAA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"ok, her age is 84 and her gender is femal","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDQ0RTE0NjA4NjAwQjlENDFFMAA=\",\"timestamp\":\"1768044625\",\"text\":{\"body\":\"ok, her age is 84 and her gender is femal\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:28+05:30"} [2026-01-10 17:00:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:00:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:30:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0MzM2MkUwNTNEMzlGMDZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0MzM2MkUwNTNEMzlGMDZGAA==", "timestamp": "1768044632", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:00:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:00:33] [INFO] Sending instructions to 917202000200 [2026-01-10 17:00:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:00:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:00:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b24b70a0560454bba3a7f7763097901", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:00:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0MzM2MkUwNTNEMzlGMDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0MzM2MkUwNTNEMzlGMDZGAA==\",\"timestamp\":\"1768044632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:34+05:30"} [2026-01-10 17:00:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0MzM2MkUwNTNEMzlGMDZGAA== [2026-01-10 17:00:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0MzM2MkUwNTNEMzlGMDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjY0MzM2MkUwNTNEMzlGMDZGAA==\",\"timestamp\":\"1768044632\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:34+05:30"} [2026-01-10 17:00:35] [DEBUG] Ignoring event: delivered [2026-01-10 17:00:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:30:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3Mjk1MjZGOTVEQkVENUMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3Mjk1MjZGOTVEQkVENUMyAA==", "timestamp": "1768044637", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:00:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:00:38] [INFO] Sending instructions to 917202000200 [2026-01-10 17:00:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:00:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:00:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1439f86df5794bd2b3cad65c7da8a796", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:00:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3Mjk1MjZGOTVEQkVENUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3Mjk1MjZGOTVEQkVENUMyAA==\",\"timestamp\":\"1768044637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:38+05:30"} [2026-01-10 17:00:39] [DEBUG] Ignoring event: delivered [2026-01-10 17:00:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3Mjk1MjZGOTVEQkVENUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3Mjk1MjZGOTVEQkVENUMyAA==\",\"timestamp\":\"1768044637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:38+05:30"} [2026-01-10 17:00:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA3Mjk1MjZGOTVEQkVENUMyAA== [2026-01-10 17:00:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:30:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwRDRERDYyQjA3MUMwQzk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwRDRERDYyQjA3MUMwQzk4AA==", "timestamp": "1768044642", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:00:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:00:43] [INFO] Sending instructions to 917202000200 [2026-01-10 17:00:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:00:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:00:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ce0ec15133d4a15a0e07d1073096a53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:00:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwRDRERDYyQjA3MUMwQzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwRDRERDYyQjA3MUMwQzk4AA==\",\"timestamp\":\"1768044642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:45+05:30"} [2026-01-10 17:00:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwRDRERDYyQjA3MUMwQzk4AA== [2026-01-10 17:00:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwRDRERDYyQjA3MUMwQzk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkwRDRERDYyQjA3MUMwQzk4AA==\",\"timestamp\":\"1768044642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:45+05:30"} [2026-01-10 17:00:46] [DEBUG] Ignoring event: delivered [2026-01-10 17:00:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:30:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5QUM3REFEODRFMjUzRkQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5QUM3REFEODRFMjUzRkQ2AA==", "timestamp": "1768044646", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:00:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:00:48] [INFO] Sending instructions to 917202000200 [2026-01-10 17:00:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:00:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:00:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d464f9388efb49dcbd0b33588633abf0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:00:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5QUM3REFEODRFMjUzRkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5QUM3REFEODRFMjUzRkQ2AA==\",\"timestamp\":\"1768044646\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:50+05:30"} [2026-01-10 17:00:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5QUM3REFEODRFMjUzRkQ2AA== [2026-01-10 17:00:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:00:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5QUM3REFEODRFMjUzRkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5QUM3REFEODRFMjUzRkQ2AA==\",\"timestamp\":\"1768044646\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:00:50+05:30"} [2026-01-10 17:00:51] [DEBUG] Ignoring event: delivered [2026-01-10 17:01:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:31:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NTNGQTdBOTI5NDM2RDE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NTNGQTdBOTI5NDM2RDE2AA==", "timestamp": "1768044682", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:01:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:01:24] [INFO] Sending instructions to 917202000200 [2026-01-10 17:01:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:01:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:01:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "826b3b3cfdb546cda5ce905791b0917f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:01:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NTNGQTdBOTI5NDM2RDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NTNGQTdBOTI5NDM2RDE2AA==\",\"timestamp\":\"1768044682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:01:25+05:30"} [2026-01-10 17:01:26] [DEBUG] Ignoring event: delivered [2026-01-10 17:01:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NTNGQTdBOTI5NDM2RDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NTNGQTdBOTI5NDM2RDE2AA==\",\"timestamp\":\"1768044682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:01:25+05:30"} [2026-01-10 17:01:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM3NTNGQTdBOTI5NDM2RDE2AA== [2026-01-10 17:01:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:31:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3QjA3QkZDNjQzNTJDRERFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3QjA3QkZDNjQzNTJDRERFAA==", "timestamp": "1768044688", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:01:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:01:29] [INFO] Sending instructions to 917202000200 [2026-01-10 17:01:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:01:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:01:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11cb94014b9e4c2f99f6f1d9c50619aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3QjA3QkZDNjQzNTJDRERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3QjA3QkZDNjQzNTJDRERFAA==\",\"timestamp\":\"1768044688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:01:31+05:30"} [2026-01-10 17:01:31] [DEBUG] Ignoring event: delivered [2026-01-10 17:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3QjA3QkZDNjQzNTJDRERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3QjA3QkZDNjQzNTJDRERFAA==\",\"timestamp\":\"1768044688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:01:31+05:30"} [2026-01-10 17:01:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDc3QjA3QkZDNjQzNTJDRERFAA== [2026-01-10 17:01:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:31:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5QUJDQzY3NzA4MDBDNzgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5QUJDQzY3NzA4MDBDNzgzAA==", "timestamp": "1768044693", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:01:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:01:35] [INFO] Sending instructions to 917202000200 [2026-01-10 17:01:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:01:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:01:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ececc6ff163493a9bb986d292a06ab7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:01:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5QUJDQzY3NzA4MDBDNzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5QUJDQzY3NzA4MDBDNzgzAA==\",\"timestamp\":\"1768044693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:01:35+05:30"} [2026-01-10 17:01:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:01:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5QUJDQzY3NzA4MDBDNzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5QUJDQzY3NzA4MDBDNzgzAA==\",\"timestamp\":\"1768044693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:01:35+05:30"} [2026-01-10 17:01:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ5QUJDQzY3NzA4MDBDNzgzAA== [2026-01-10 17:01:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:31:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGMzIxMEI3RUNFOEY3RjYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGMzIxMEI3RUNFOEY3RjYyAA==", "timestamp": "1768044698", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:01:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:01:39] [INFO] Sending instructions to 917202000200 [2026-01-10 17:01:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:01:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:01:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc5a3a8464134cadaa937a62cf13e454", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:01:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGMzIxMEI3RUNFOEY3RjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:39+05:30","customerNumber":"919831101730","requestId":"10b5f8e2fafb4ed9ae5dbfa45e36ab2e","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDUxOTU2QUJBRDQ2OEI5NzFBQQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAERgSQzY1OTY0OENCMUM1NTU1NDM4AA==","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"interactive","text":"No, thanks","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"context\":{\"from\":\"917596048865\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAERgSQzY1OTY0OENCMUM1NTU1NDM4AA==\"},\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDUxOTU2QUJBRDQ2OEI5NzFBQQA=\",\"timestamp\":\"1768044698\",\"type\":\"interactive\",\"interactive\":{\"type\":\"button_reply\",\"button_reply\":{\"id\":\"No, thanks\",\"title\":\"No, thanks\"}}}]","ts":"2026-01-10T17:01:40+05:30"} [2026-01-10 17:01:40] [DEBUG] Ignoring event: delivered [2026-01-10 17:01:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGMzIxMEI3RUNFOEY3RjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdGMzIxMEI3RUNFOEY3RjYyAA==\",\"timestamp\":\"1768044698\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:01:40+05:30"} [2026-01-10 17:01:41] [DEBUG] Ignoring event: delivered [2026-01-10 17:01:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:01:55+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDU4QzYzOUFCRjY4N0E4RTNBQQA=_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"bye","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhgWM0VCMDU4QzYzOUFCRjY4N0E4RTNBQQA=\",\"timestamp\":\"1768044714\",\"text\":{\"body\":\"bye\"},\"type\":\"text\"}]","ts":"2026-01-10T17:01:55+05:30"} [2026-01-10 17:01:56] [DEBUG] Ignoring event: delivered [2026-01-10 17:02:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:32:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNTlFNUQzMkM4RjdEMzNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNTlFNUQzMkM4RjdEMzNBAA==", "timestamp": "1768044733", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:02:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:02:15] [INFO] Sending instructions to 917202000200 [2026-01-10 17:02:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:02:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:02:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01becb5ac42f4badb3ff6f5ee56851ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:02:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:02:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNTlFNUQzMkM4RjdEMzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNTlFNUQzMkM4RjdEMzNBAA==\",\"timestamp\":\"1768044733\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:02:15+05:30"} [2026-01-10 17:02:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNTlFNUQzMkM4RjdEMzNBAA== [2026-01-10 17:02:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:02:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNTlFNUQzMkM4RjdEMzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYwNTlFNUQzMkM4RjdEMzNBAA==\",\"timestamp\":\"1768044733\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:02:15+05:30"} [2026-01-10 17:02:16] [DEBUG] Ignoring event: delivered [2026-01-10 17:02:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:32:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZENzNDREZBQ0I3NjNENTZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZENzNDREZBQ0I3NjNENTZFAA==", "timestamp": "1768044738", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:02:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:02:20] [INFO] Sending instructions to 917202000200 [2026-01-10 17:02:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:02:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:02:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2acadaac7d384b7bbe10fe66a9bbaf05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZENzNDREZBQ0I3NjNENTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZENzNDREZBQ0I3NjNENTZFAA==\",\"timestamp\":\"1768044738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:02:21+05:30"} [2026-01-10 17:02:22] [DEBUG] Ignoring event: delivered [2026-01-10 17:02:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZENzNDREZBQ0I3NjNENTZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZENzNDREZBQ0I3NjNENTZFAA==\",\"timestamp\":\"1768044738\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:02:21+05:30"} [2026-01-10 17:02:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDZENzNDREZBQ0I3NjNENTZFAA== [2026-01-10 17:02:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:32:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFNUE2QjA0MUExNEJDQjNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFNUE2QjA0MUExNEJDQjNDAA==", "timestamp": "1768044744", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:02:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:02:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:02:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:02:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:02:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1dc0c65ae36447d1b04bea12db1101fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:02:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:02:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFNUE2QjA0MUExNEJDQjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFNUE2QjA0MUExNEJDQjNDAA==\",\"timestamp\":\"1768044744\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:02:28+05:30"} [2026-01-10 17:02:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:02:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:02:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFNUE2QjA0MUExNEJDQjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFNUE2QjA0MUExNEJDQjNDAA==\",\"timestamp\":\"1768044744\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:02:28+05:30"} [2026-01-10 17:02:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFNUE2QjA0MUExNEJDQjNDAA== [2026-01-10 17:03:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:33:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUEzMjlEMDE5RDJGNDU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUEzMjlEMDE5RDJGNDU4AA==", "timestamp": "1768044780", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:03:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:03:02] [INFO] Sending instructions to 917202000200 [2026-01-10 17:03:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:03:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:03:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2865dd3042434c4ea5133842bba06568", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUEzMjlEMDE5RDJGNDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUEzMjlEMDE5RDJGNDU4AA==\",\"timestamp\":\"1768044780\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:02+05:30"} [2026-01-10 17:03:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUEzMjlEMDE5RDJGNDU4AA== [2026-01-10 17:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUEzMjlEMDE5RDJGNDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUEzMjlEMDE5RDJGNDU4AA==\",\"timestamp\":\"1768044780\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:02+05:30"} [2026-01-10 17:03:02] [DEBUG] Ignoring event: delivered [2026-01-10 17:03:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:33:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk4RDQxNkZBQkZDOEVDNkIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk4RDQxNkZBQkZDOEVDNkIzAA==", "timestamp": "1768044785", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:03:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:03:07] [INFO] Sending instructions to 917202000200 [2026-01-10 17:03:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:03:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:03:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ec6c712e9a145a3aa0d00651ce08ba8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:03:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk4RDQxNkZBQkZDOEVDNkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk4RDQxNkZBQkZDOEVDNkIzAA==\",\"timestamp\":\"1768044785\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:07+05:30"} [2026-01-10 17:03:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk4RDQxNkZBQkZDOEVDNkIzAA== [2026-01-10 17:03:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk4RDQxNkZBQkZDOEVDNkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk4RDQxNkZBQkZDOEVDNkIzAA==\",\"timestamp\":\"1768044785\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:07+05:30"} [2026-01-10 17:03:08] [DEBUG] Ignoring event: delivered [2026-01-10 17:03:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:33:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1QkFERjdDMzMwQkNFREUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1QkFERjdDMzMwQkNFREUxAA==", "timestamp": "1768044790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:03:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:03:12] [INFO] Sending instructions to 917202000200 [2026-01-10 17:03:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:03:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:03:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ce1a56c20a343538e447fae852bb123", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1QkFERjdDMzMwQkNFREUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1QkFERjdDMzMwQkNFREUxAA==\",\"timestamp\":\"1768044790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:13+05:30"} [2026-01-10 17:03:13] [DEBUG] Ignoring event: delivered [2026-01-10 17:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1QkFERjdDMzMwQkNFREUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1QkFERjdDMzMwQkNFREUxAA==\",\"timestamp\":\"1768044790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:12+05:30"} [2026-01-10 17:03:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE1QkFERjdDMzMwQkNFREUxAA== [2026-01-10 17:03:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:33:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDMkIyNzdBNTAzNEU0ODEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDMkIyNzdBNTAzNEU0ODEzAA==", "timestamp": "1768044826", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:03:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:03:48] [INFO] Sending instructions to 917202000200 [2026-01-10 17:03:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:03:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:03:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec4df3b66f924515b0ca47e2f30cc284", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:03:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDMkIyNzdBNTAzNEU0ODEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDMkIyNzdBNTAzNEU0ODEzAA==\",\"timestamp\":\"1768044826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:48+05:30"} [2026-01-10 17:03:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDMkIyNzdBNTAzNEU0ODEzAA== [2026-01-10 17:03:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDMkIyNzdBNTAzNEU0ODEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDMkIyNzdBNTAzNEU0ODEzAA==\",\"timestamp\":\"1768044826\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:48+05:30"} [2026-01-10 17:03:49] [DEBUG] Ignoring event: delivered [2026-01-10 17:03:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:33:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1RTFFQjIzNDA5QjEzMjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1RTFFQjIzNDA5QjEzMjMyAA==", "timestamp": "1768044831", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:03:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:03:53] [INFO] Sending instructions to 917202000200 [2026-01-10 17:03:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:03:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:03:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36612293198a4f988c5e8d90b68b1cec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1RTFFQjIzNDA5QjEzMjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1RTFFQjIzNDA5QjEzMjMyAA==\",\"timestamp\":\"1768044831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:53+05:30"} [2026-01-10 17:03:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1RTFFQjIzNDA5QjEzMjMyAA== [2026-01-10 17:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1RTFFQjIzNDA5QjEzMjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY1RTFFQjIzNDA5QjEzMjMyAA==\",\"timestamp\":\"1768044831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:53+05:30"} [2026-01-10 17:03:54] [DEBUG] Ignoring event: delivered [2026-01-10 17:03:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:33:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBNEQwQzkyNTUxODE4NTg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBNEQwQzkyNTUxODE4NTg2AA==", "timestamp": "1768044836", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:03:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:03:58] [INFO] Sending instructions to 917202000200 [2026-01-10 17:03:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:03:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:03:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e27e9441e5a54b558e0163f6bd0f2177", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:04:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBNEQwQzkyNTUxODE4NTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBNEQwQzkyNTUxODE4NTg2AA==\",\"timestamp\":\"1768044836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:58+05:30"} [2026-01-10 17:04:00] [DEBUG] Ignoring event: delivered [2026-01-10 17:04:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:03:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBNEQwQzkyNTUxODE4NTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBNEQwQzkyNTUxODE4NTg2AA==\",\"timestamp\":\"1768044836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:03:58+05:30"} [2026-01-10 17:04:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBNEQwQzkyNTUxODE4NTg2AA== [2026-01-10 17:04:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:34:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5QTU0ODQ4RjEyNUUyMjdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5QTU0ODQ4RjEyNUUyMjdCAA==", "timestamp": "1768044872", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:04:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:04:34] [INFO] Sending instructions to 917202000200 [2026-01-10 17:04:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:04:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5QTU0ODQ4RjEyNUUyMjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5QTU0ODQ4RjEyNUUyMjdCAA==\",\"timestamp\":\"1768044872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:04:34+05:30"} [2026-01-10 17:04:35] [DEBUG] Ignoring event: delivered [2026-01-10 17:04:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8522e8e41c3a478a913c6e46797702be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:04:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:04:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5QTU0ODQ4RjEyNUUyMjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5QTU0ODQ4RjEyNUUyMjdCAA==\",\"timestamp\":\"1768044872\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:04:34+05:30"} [2026-01-10 17:04:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5QTU0ODQ4RjEyNUUyMjdCAA== [2026-01-10 17:04:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:34:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEyQUI5OENCN0NEMEE3OTI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEyQUI5OENCN0NEMEE3OTI1AA==", "timestamp": "1768044878", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:04:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:04:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:04:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:04:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:04:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5b48a1f579d4e17981fe7538a6208e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEyQUI5OENCN0NEMEE3OTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEyQUI5OENCN0NEMEE3OTI1AA==\",\"timestamp\":\"1768044878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:04:40+05:30"} [2026-01-10 17:04:41] [DEBUG] Ignoring event: delivered [2026-01-10 17:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:04:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEyQUI5OENCN0NEMEE3OTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEyQUI5OENCN0NEMEE3OTI1AA==\",\"timestamp\":\"1768044878\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:04:40+05:30"} [2026-01-10 17:04:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEyQUI5OENCN0NEMEE3OTI1AA== [2026-01-10 17:04:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:34:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxOTlGRDU1MEYyNEJCM0E4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxOTlGRDU1MEYyNEJCM0E4AA==", "timestamp": "1768044883", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:04:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:04:45] [INFO] Sending instructions to 917202000200 [2026-01-10 17:04:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:04:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:04:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa55fac1081b40d2a31db45639ecab61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:04:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxOTlGRDU1MEYyNEJCM0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxOTlGRDU1MEYyNEJCM0E4AA==\",\"timestamp\":\"1768044883\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:04:45+05:30"} [2026-01-10 17:04:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxOTlGRDU1MEYyNEJCM0E4AA== [2026-01-10 17:04:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:04:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxOTlGRDU1MEYyNEJCM0E4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkxOTlGRDU1MEYyNEJCM0E4AA==\",\"timestamp\":\"1768044883\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:04:45+05:30"} [2026-01-10 17:04:46] [DEBUG] Ignoring event: delivered [2026-01-10 17:05:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:35:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQzQ0QzcyMDlBRTNDMUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQzQ0QzcyMDlBRTNDMUJFAA==", "timestamp": "1768044919", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:05:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:05:21] [INFO] Sending instructions to 917202000200 [2026-01-10 17:05:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:05:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:05:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7acfb1744a8437f9c129dcb624cb264", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:05:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:35:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNTA4MzRCMDUyRjAwOEFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNTA4MzRCMDUyRjAwOEFDAA==", "timestamp": "1768044924", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:05:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:05:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:05:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:05:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:05:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f925d3cf4e94e278b2a52c947b27a42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:05:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQzQ0QzcyMDlBRTNDMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQzQ0QzcyMDlBRTNDMUJFAA==\",\"timestamp\":\"1768044919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:28+05:30"} [2026-01-10 17:05:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQzQ0QzcyMDlBRTNDMUJFAA== [2026-01-10 17:05:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQzQ0QzcyMDlBRTNDMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhDQzQ0QzcyMDlBRTNDMUJFAA==\",\"timestamp\":\"1768044919\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:28+05:30"} [2026-01-10 17:05:29] [DEBUG] Ignoring event: delivered [2026-01-10 17:05:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:35:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyQUJBMDExN0QyMTQ3MDU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyQUJBMDExN0QyMTQ3MDU3AA==", "timestamp": "1768044929", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:05:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:05:31] [INFO] Sending instructions to 917202000200 [2026-01-10 17:05:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:05:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:05:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0583a050fce243b4a960d8216e1b7138", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:05:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:35:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyQjkzMzhEQTkzNTk0OUI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyQjkzMzhEQTkzNTk0OUI3AA==", "timestamp": "1768044934", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:05:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:05:36] [INFO] Sending instructions to 917202000200 [2026-01-10 17:05:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:05:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:05:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b271125130264a29acf91bd051b14111", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:05:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyQUJBMDExN0QyMTQ3MDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyQUJBMDExN0QyMTQ3MDU3AA==\",\"timestamp\":\"1768044929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:39+05:30"} [2026-01-10 17:05:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyQUJBMDExN0QyMTQ3MDU3AA== [2026-01-10 17:05:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyQUJBMDExN0QyMTQ3MDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDcyQUJBMDExN0QyMTQ3MDU3AA==\",\"timestamp\":\"1768044929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:39+05:30"} [2026-01-10 17:05:40] [DEBUG] Ignoring event: delivered [2026-01-10 17:05:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNTA4MzRCMDUyRjAwOEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNTA4MzRCMDUyRjAwOEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFDNTA4MzRCMDUyRjAwOEFDAA==\",\"timestamp\":\"1768044924\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:39+05:30"} [2026-01-10 17:05:40] [DEBUG] Ignoring event: delivered [2026-01-10 17:05:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:35:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1RjdGMEY2NEE4NDVFMDJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1RjdGMEY2NEE4NDVFMDJCAA==", "timestamp": "1768044939", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:05:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:05:41] [INFO] Sending instructions to 917202000200 [2026-01-10 17:05:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:05:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:05:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f50ce1f7b5f347d0a7fb29e7c594c830", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:05:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyQjkzMzhEQTkzNTk0OUI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyQjkzMzhEQTkzNTk0OUI3AA==\",\"timestamp\":\"1768044934\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:41+05:30"} [2026-01-10 17:05:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUyQjkzMzhEQTkzNTk0OUI3AA== [2026-01-10 17:05:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1RjdGMEY2NEE4NDVFMDJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1RjdGMEY2NEE4NDVFMDJCAA==\",\"timestamp\":\"1768044939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:43+05:30"} [2026-01-10 17:05:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1RjdGMEY2NEE4NDVFMDJCAA== [2026-01-10 17:05:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1RjdGMEY2NEE4NDVFMDJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q1RjdGMEY2NEE4NDVFMDJCAA==\",\"timestamp\":\"1768044939\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:43+05:30"} [2026-01-10 17:05:45] [DEBUG] Ignoring event: delivered [2026-01-10 17:05:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:35:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCM0MxNTYzMTdDODNFRjE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCM0MxNTYzMTdDODNFRjE2AA==", "timestamp": "1768044944", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:05:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:05:46] [INFO] Sending instructions to 917202000200 [2026-01-10 17:05:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:05:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:05:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b497e9839aae4f6093b2dda84b45d60e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:05:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCM0MxNTYzMTdDODNFRjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCM0MxNTYzMTdDODNFRjE2AA==\",\"timestamp\":\"1768044944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:52+05:30"} [2026-01-10 17:05:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCM0MxNTYzMTdDODNFRjE2AA== [2026-01-10 17:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:05:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCM0MxNTYzMTdDODNFRjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCM0MxNTYzMTdDODNFRjE2AA==\",\"timestamp\":\"1768044944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:05:53+05:30"} [2026-01-10 17:05:54] [DEBUG] Ignoring event: delivered [2026-01-10 17:06:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:36:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5NjgzNDY1NkZEMDc1MDJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5NjgzNDY1NkZEMDc1MDJDAA==", "timestamp": "1768044980", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:06:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:06:21] [INFO] Sending instructions to 917202000200 [2026-01-10 17:06:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:06:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:06:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd69abdc41c74dc6ad42ac505954d763", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:06:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:06:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5NjgzNDY1NkZEMDc1MDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5NjgzNDY1NkZEMDc1MDJDAA==\",\"timestamp\":\"1768044980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:06:22+05:30"} [2026-01-10 17:06:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5NjgzNDY1NkZEMDc1MDJDAA== [2026-01-10 17:06:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:06:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5NjgzNDY1NkZEMDc1MDJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ5NjgzNDY1NkZEMDc1MDJDAA==\",\"timestamp\":\"1768044980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:06:24+05:30"} [2026-01-10 17:06:24] [DEBUG] Ignoring event: delivered [2026-01-10 17:06:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:36:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGMDUyNUQ0MUE3OTkxNEM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGMDUyNUQ0MUE3OTkxNEM3AA==", "timestamp": "1768044985", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:06:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:06:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:06:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:06:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:06:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29bca87afb50495abecaaa8bb9fc6f91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:06:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:06:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGMDUyNUQ0MUE3OTkxNEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGMDUyNUQ0MUE3OTkxNEM3AA==\",\"timestamp\":\"1768044985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:06:31+05:30"} [2026-01-10 17:06:31] [DEBUG] Ignoring event: delivered [2026-01-10 17:06:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:06:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGMDUyNUQ0MUE3OTkxNEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGMDUyNUQ0MUE3OTkxNEM3AA==\",\"timestamp\":\"1768044985\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:06:31+05:30"} [2026-01-10 17:06:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZGMDUyNUQ0MUE3OTkxNEM3AA== [2026-01-10 17:07:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:37:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU5MUVGN0REQzYyM0Y4RTJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU5MUVGN0REQzYyM0Y4RTJCAA==", "timestamp": "1768045021", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:07:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:07:02] [INFO] Sending instructions to 917202000200 [2026-01-10 17:07:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:07:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:07:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94df7d164e484f4499b81957594d2a2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:07:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU5MUVGN0REQzYyM0Y4RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU5MUVGN0REQzYyM0Y4RTJCAA==\",\"timestamp\":\"1768045021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:02+05:30"} [2026-01-10 17:07:03] [DEBUG] Ignoring event: delivered [2026-01-10 17:07:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU5MUVGN0REQzYyM0Y4RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU5MUVGN0REQzYyM0Y4RTJCAA==\",\"timestamp\":\"1768045021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:04+05:30"} [2026-01-10 17:07:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU5MUVGN0REQzYyM0Y4RTJCAA== [2026-01-10 17:07:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:37:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5QTBCRkY0NkJGRDBEQjZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5QTBCRkY0NkJGRDBEQjZEAA==", "timestamp": "1768045025", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:07:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:07:07] [INFO] Sending instructions to 917202000200 [2026-01-10 17:07:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:07:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:07:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "016a889804f84ee7bd248fcdc627ec85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:07:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5QTBCRkY0NkJGRDBEQjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5QTBCRkY0NkJGRDBEQjZEAA==\",\"timestamp\":\"1768045025\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:07+05:30"} [2026-01-10 17:07:08] [DEBUG] Ignoring event: delivered [2026-01-10 17:07:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5QTBCRkY0NkJGRDBEQjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5QTBCRkY0NkJGRDBEQjZEAA==\",\"timestamp\":\"1768045025\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:10+05:30"} [2026-01-10 17:07:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5QTBCRkY0NkJGRDBEQjZEAA== [2026-01-10 17:07:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:37:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBRDdCMzlEODg5NkVGNjVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBRDdCMzlEODg5NkVGNjVFAA==", "timestamp": "1768045030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:07:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:07:12] [INFO] Sending instructions to 917202000200 [2026-01-10 17:07:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:07:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:07:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09817f84a38b4dfa99cd7db963753666", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:07:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:37:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGNTNBOUI1QzZCNEY2MTAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGNTNBOUI1QzZCNEY2MTAxAA==", "timestamp": "1768045035", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:07:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:07:16] [INFO] Sending instructions to 917202000200 [2026-01-10 17:07:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:07:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:07:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d93d4b2eacb4d3a92d40c0b631a97a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:07:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBRDdCMzlEODg5NkVGNjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBRDdCMzlEODg5NkVGNjVFAA==\",\"timestamp\":\"1768045030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:18+05:30"} [2026-01-10 17:07:18] [DEBUG] Ignoring event: delivered [2026-01-10 17:07:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBRDdCMzlEODg5NkVGNjVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBRDdCMzlEODg5NkVGNjVFAA==\",\"timestamp\":\"1768045030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:18+05:30"} [2026-01-10 17:07:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBRDdCMzlEODg5NkVGNjVFAA== [2026-01-10 17:07:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGNTNBOUI1QzZCNEY2MTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGNTNBOUI1QzZCNEY2MTAxAA==\",\"timestamp\":\"1768045035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:18+05:30"} [2026-01-10 17:07:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGNTNBOUI1QzZCNEY2MTAxAA== [2026-01-10 17:07:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGNTNBOUI1QzZCNEY2MTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNGNTNBOUI1QzZCNEY2MTAxAA==\",\"timestamp\":\"1768045035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:21+05:30"} [2026-01-10 17:07:22] [DEBUG] Ignoring event: delivered [2026-01-10 17:07:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwQjcwODc3ODY1RkI2MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwQjcwODc3ODY1RkI2MzQyAA==\",\"timestamp\":\"1768045070\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:52+05:30"} [2026-01-10 17:07:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:37:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwQjcwODc3ODY1RkI2MzQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwQjcwODc3ODY1RkI2MzQyAA==", "timestamp": "1768045070", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:07:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:07:53] [INFO] Sending instructions to 917202000200 [2026-01-10 17:07:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:07:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:07:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:07:53] [INFO] Sending instructions to 917202000200 [2026-01-10 17:07:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:07:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:07:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "144b885a130744bea4dc579d49995d44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:07:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "674e8521c39b468b85f3833ed85de1cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:07:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwQjcwODc3ODY1RkI2MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkYwQjcwODc3ODY1RkI2MzQyAA==\",\"timestamp\":\"1768045070\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:56+05:30"} [2026-01-10 17:07:56] [DEBUG] Ignoring event: delivered [2026-01-10 17:07:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:37:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5NzdENUQ5RTM2MDlGQkU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5NzdENUQ5RTM2MDlGQkU3AA==", "timestamp": "1768045076", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:07:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:07:58] [INFO] Sending instructions to 917202000200 [2026-01-10 17:07:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:07:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c53d0219f2e648218c60e9d2031d2209", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:07:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5NzdENUQ5RTM2MDlGQkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5NzdENUQ5RTM2MDlGQkU3AA==\",\"timestamp\":\"1768045076\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:07:59+05:30"} [2026-01-10 17:07:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5NzdENUQ5RTM2MDlGQkU3AA== [2026-01-10 17:08:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:07:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5NzdENUQ5RTM2MDlGQkU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE5NzdENUQ5RTM2MDlGQkU3AA==\",\"timestamp\":\"1768045076\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:00+05:30"} [2026-01-10 17:08:01] [DEBUG] Ignoring event: delivered [2026-01-10 17:08:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:38:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFNkUwMUQ4MDk4RjRERkNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFNkUwMUQ4MDk4RjRERkNFAA==", "timestamp": "1768045112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:08:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:08:34] [INFO] Sending instructions to 917202000200 [2026-01-10 17:08:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:08:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:08:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cde840a7803c454fa212f1389ef50b18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:08:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFNkUwMUQ4MDk4RjRERkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFNkUwMUQ4MDk4RjRERkNFAA==\",\"timestamp\":\"1768045112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:35+05:30"} [2026-01-10 17:08:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:08:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:38:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGOTIxMTQ4MDkzNjhGRTVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGOTIxMTQ4MDkzNjhGRTVCAA==", "timestamp": "1768045117", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:08:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:08:39] [INFO] Sending instructions to 917202000200 [2026-01-10 17:08:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:08:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:08:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9248140e28974666bb3aae9fde043e2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGOTIxMTQ4MDkzNjhGRTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGOTIxMTQ4MDkzNjhGRTVCAA==\",\"timestamp\":\"1768045117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:40+05:30"} [2026-01-10 17:08:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGOTIxMTQ4MDkzNjhGRTVCAA== [2026-01-10 17:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFNkUwMUQ4MDk4RjRERkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFNkUwMUQ4MDk4RjRERkNFAA==\",\"timestamp\":\"1768045112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:40+05:30"} [2026-01-10 17:08:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNFNkUwMUQ4MDk4RjRERkNFAA== [2026-01-10 17:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGOTIxMTQ4MDkzNjhGRTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGOTIxMTQ4MDkzNjhGRTVCAA==\",\"timestamp\":\"1768045117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:40+05:30"} [2026-01-10 17:08:41] [DEBUG] Ignoring event: delivered [2026-01-10 17:08:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:38:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDMzBEMjU5NDBFNkRCRkRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDMzBEMjU5NDBFNkRCRkRCAA==", "timestamp": "1768045122", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:08:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:08:44] [INFO] Sending instructions to 917202000200 [2026-01-10 17:08:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:08:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:08:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7dc1b103562a42d290d5141194f310a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:08:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDMzBEMjU5NDBFNkRCRkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDMzBEMjU5NDBFNkRCRkRCAA==\",\"timestamp\":\"1768045122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:46+05:30"} [2026-01-10 17:08:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDMzBEMjU5NDBFNkRCRkRCAA== [2026-01-10 17:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:08:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDMzBEMjU5NDBFNkRCRkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVDMzBEMjU5NDBFNkRCRkRCAA==\",\"timestamp\":\"1768045122\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:46+05:30"} [2026-01-10 17:08:46] [DEBUG] Ignoring event: delivered [2026-01-10 17:08:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:38:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGRDIwMjcxM0YzMEZFMjZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGRDIwMjcxM0YzMEZFMjZBAA==", "timestamp": "1768045127", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:08:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:08:49] [INFO] Sending instructions to 917202000200 [2026-01-10 17:08:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:08:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:08:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c326bb6ea784777b23e1adaf4bdb04a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:08:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGRDIwMjcxM0YzMEZFMjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGRDIwMjcxM0YzMEZFMjZBAA==\",\"timestamp\":\"1768045127\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:49+05:30"} [2026-01-10 17:08:49] [DEBUG] Ignoring event: delivered [2026-01-10 17:08:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:08:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGRDIwMjcxM0YzMEZFMjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGRDIwMjcxM0YzMEZFMjZBAA==\",\"timestamp\":\"1768045127\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:08:49+05:30"} [2026-01-10 17:08:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGRDIwMjcxM0YzMEZFMjZBAA== [2026-01-10 17:09:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:39:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxNEMwMjdFRDJCODRCMEVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxNEMwMjdFRDJCODRCMEVBAA==", "timestamp": "1768045162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:09:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:09:24] [INFO] Sending instructions to 917202000200 [2026-01-10 17:09:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:09:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:09:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "564a8d9e3212403b98793eda2f8f7b45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:09:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxNEMwMjdFRDJCODRCMEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxNEMwMjdFRDJCODRCMEVBAA==\",\"timestamp\":\"1768045162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:09:25+05:30"} [2026-01-10 17:09:26] [DEBUG] Ignoring event: delivered [2026-01-10 17:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:09:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxNEMwMjdFRDJCODRCMEVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxNEMwMjdFRDJCODRCMEVBAA==\",\"timestamp\":\"1768045162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:09:25+05:30"} [2026-01-10 17:09:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIxNEMwMjdFRDJCODRCMEVBAA== [2026-01-10 17:09:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:39:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5OUU2MEYzNjQ5M0E0MEZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5OUU2MEYzNjQ5M0E0MEZGAA==", "timestamp": "1768045168", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:09:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:09:29] [INFO] Sending instructions to 917202000200 [2026-01-10 17:09:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:09:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:09:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95862929e8d74589ab83f2f036cbb51b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:09:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:09:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5OUU2MEYzNjQ5M0E0MEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5OUU2MEYzNjQ5M0E0MEZGAA==\",\"timestamp\":\"1768045168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:09:30+05:30"} [2026-01-10 17:09:30] [DEBUG] Ignoring event: delivered [2026-01-10 17:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:09:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5OUU2MEYzNjQ5M0E0MEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5OUU2MEYzNjQ5M0E0MEZGAA==\",\"timestamp\":\"1768045168\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:09:32+05:30"} [2026-01-10 17:09:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5OUU2MEYzNjQ5M0E0MEZGAA== [2026-01-10 17:09:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:39:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREQzY4ODAwQzY1Nzk3NjcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREQzY4ODAwQzY1Nzk3NjcxAA==", "timestamp": "1768045173", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:09:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:09:34] [INFO] Sending instructions to 917202000200 [2026-01-10 17:09:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:09:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:09:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bb76c05a97245639372ff322f9ae8da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:09:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:09:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREQzY4ODAwQzY1Nzk3NjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREQzY4ODAwQzY1Nzk3NjcxAA==\",\"timestamp\":\"1768045173\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:09:40+05:30"} [2026-01-10 17:09:41] [DEBUG] Ignoring event: delivered [2026-01-10 17:09:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:09:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREQzY4ODAwQzY1Nzk3NjcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREQzY4ODAwQzY1Nzk3NjcxAA==\",\"timestamp\":\"1768045173\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:09:40+05:30"} [2026-01-10 17:09:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzREQzY4ODAwQzY1Nzk3NjcxAA== [2026-01-10 17:10:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:40:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVBMUJFNkVGQkFEMkMxOTIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVBMUJFNkVGQkFEMkMxOTIxAA==", "timestamp": "1768045208", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:10:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:10:10] [INFO] Sending instructions to 917202000200 [2026-01-10 17:10:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:10:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:10:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08b014ac63874cadb5d6c2beaec43742", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:10:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:10:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVBMUJFNkVGQkFEMkMxOTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVBMUJFNkVGQkFEMkMxOTIxAA==\",\"timestamp\":\"1768045208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:10:11+05:30"} [2026-01-10 17:10:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVBMUJFNkVGQkFEMkMxOTIxAA== [2026-01-10 17:10:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:10:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVBMUJFNkVGQkFEMkMxOTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzVBMUJFNkVGQkFEMkMxOTIxAA==\",\"timestamp\":\"1768045208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:10:11+05:30"} [2026-01-10 17:10:12] [DEBUG] Ignoring event: delivered [2026-01-10 17:10:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:40:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0NjA1M0E0MkZGMkU2M0U1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0NjA1M0E0MkZGMkU2M0U1AA==", "timestamp": "1768045214", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:10:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:10:15] [INFO] Sending instructions to 917202000200 [2026-01-10 17:10:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:10:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:10:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "62df17cd290842f78614f142821a57d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:10:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:40:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyQjk1NTJGRDA1MTRBNjczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyQjk1NTJGRDA1MTRBNjczAA==", "timestamp": "1768045219", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:10:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:10:20] [INFO] Sending instructions to 917202000200 [2026-01-10 17:10:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:10:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:10:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5a77b57dfc047ff8cd73535be6a4ace", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:10:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:10:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyQjk1NTJGRDA1MTRBNjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyQjk1NTJGRDA1MTRBNjczAA==\",\"timestamp\":\"1768045219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:10:21+05:30"} [2026-01-10 17:10:22] [DEBUG] Ignoring event: delivered [2026-01-10 17:10:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:10:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0NjA1M0E0MkZGMkU2M0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0NjA1M0E0MkZGMkU2M0U1AA==\",\"timestamp\":\"1768045214\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:10:21+05:30"} [2026-01-10 17:10:22] [DEBUG] Ignoring event: delivered [2026-01-10 17:10:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:10:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0NjA1M0E0MkZGMkU2M0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0NjA1M0E0MkZGMkU2M0U1AA==\",\"timestamp\":\"1768045214\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:10:21+05:30"} [2026-01-10 17:10:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg0NjA1M0E0MkZGMkU2M0U1AA== [2026-01-10 17:10:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:10:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyQjk1NTJGRDA1MTRBNjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyQjk1NTJGRDA1MTRBNjczAA==\",\"timestamp\":\"1768045219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:10:21+05:30"} [2026-01-10 17:10:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEyQjk1NTJGRDA1MTRBNjczAA== [2026-01-10 17:10:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:40:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMTk4NjlFRTFEMTk5MjFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMTk4NjlFRTFEMTk5MjFDAA==", "timestamp": "1768045254", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:10:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:10:56] [INFO] Sending instructions to 917202000200 [2026-01-10 17:10:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:10:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:10:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5278810d5b4b482e96d765c46608d12b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:10:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMTk4NjlFRTFEMTk5MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMTk4NjlFRTFEMTk5MjFDAA==\",\"timestamp\":\"1768045254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:10:58+05:30"} [2026-01-10 17:10:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMTk4NjlFRTFEMTk5MjFDAA== [2026-01-10 17:10:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMTk4NjlFRTFEMTk5MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMTk4NjlFRTFEMTk5MjFDAA==\",\"timestamp\":\"1768045254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:10:58+05:30"} [2026-01-10 17:10:59] [DEBUG] Ignoring event: delivered [2026-01-10 17:11:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:41:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4QUNDRTU4OTJDRDNBQ0JGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4QUNDRTU4OTJDRDNBQ0JGAA==", "timestamp": "1768045259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:11:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:11:02] [INFO] Sending instructions to 917202000200 [2026-01-10 17:11:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:11:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:11:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54df8f1bc64a419b98ad2b4e58b13f91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:11:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4QUNDRTU4OTJDRDNBQ0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4QUNDRTU4OTJDRDNBQ0JGAA==\",\"timestamp\":\"1768045259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:04+05:30"} [2026-01-10 17:11:05] [DEBUG] Ignoring event: delivered [2026-01-10 17:11:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:41:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMzA2NzU5RURFMURERTc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMzA2NzU5RURFMURERTc2AA==", "timestamp": "1768045265", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:11:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:11:07] [INFO] Sending instructions to 917202000200 [2026-01-10 17:11:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:11:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4QUNDRTU4OTJDRDNBQ0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4QUNDRTU4OTJDRDNBQ0JGAA==\",\"timestamp\":\"1768045259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:06+05:30"} [2026-01-10 17:11:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA4QUNDRTU4OTJDRDNBQ0JGAA== [2026-01-10 17:11:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf186c9c5404443a95ec871a22b3ecf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:11:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:41:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQUE1NDYwM0ZBMTIxRUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQUE1NDYwM0ZBMTIxRUREAA==", "timestamp": "1768045270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:11:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:11:12] [INFO] Sending instructions to 917202000200 [2026-01-10 17:11:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:11:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:11:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6317a72a7d2a40119b5b82c99e932c84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:11:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQUE1NDYwM0ZBMTIxRUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQUE1NDYwM0ZBMTIxRUREAA==\",\"timestamp\":\"1768045270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:12+05:30"} [2026-01-10 17:11:13] [DEBUG] Ignoring event: delivered [2026-01-10 17:11:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQUE1NDYwM0ZBMTIxRUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQUE1NDYwM0ZBMTIxRUREAA==\",\"timestamp\":\"1768045270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:13+05:30"} [2026-01-10 17:11:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDQUE1NDYwM0ZBMTIxRUREAA== [2026-01-10 17:11:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMzA2NzU5RURFMURERTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMzA2NzU5RURFMURERTc2AA==\",\"timestamp\":\"1768045265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:15+05:30"} [2026-01-10 17:11:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMzA2NzU5RURFMURERTc2AA== [2026-01-10 17:11:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:41:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0QkM4MkYzQkVBNzJBMzgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0QkM4MkYzQkVBNzJBMzgwAA==", "timestamp": "1768045275", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:11:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:11:17] [INFO] Sending instructions to 917202000200 [2026-01-10 17:11:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:11:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:11:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e1f9fe7705d494da69214405b35229b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:11:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMzA2NzU5RURFMURERTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENDMzA2NzU5RURFMURERTc2AA==\",\"timestamp\":\"1768045265\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:17+05:30"} [2026-01-10 17:11:18] [DEBUG] Ignoring event: delivered [2026-01-10 17:11:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0QkM4MkYzQkVBNzJBMzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0QkM4MkYzQkVBNzJBMzgwAA==\",\"timestamp\":\"1768045275\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:20+05:30"} [2026-01-10 17:11:21] [DEBUG] Ignoring event: delivered [2026-01-10 17:11:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0QkM4MkYzQkVBNzJBMzgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0QkM4MkYzQkVBNzJBMzgwAA==\",\"timestamp\":\"1768045275\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:20+05:30"} [2026-01-10 17:11:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI0QkM4MkYzQkVBNzJBMzgwAA== [2026-01-10 17:11:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:41:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1MDBEMTdDNjNBNjAzOTQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1MDBEMTdDNjNBNjAzOTQ1AA==", "timestamp": "1768045280", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:11:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:11:22] [INFO] Sending instructions to 917202000200 [2026-01-10 17:11:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:11:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:11:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0d180963837490cae331269845bf217", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:11:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1MDBEMTdDNjNBNjAzOTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1MDBEMTdDNjNBNjAzOTQ1AA==\",\"timestamp\":\"1768045280\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:25+05:30"} [2026-01-10 17:11:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1MDBEMTdDNjNBNjAzOTQ1AA== [2026-01-10 17:11:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1MDBEMTdDNjNBNjAzOTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc1MDBEMTdDNjNBNjAzOTQ1AA==\",\"timestamp\":\"1768045280\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:25+05:30"} [2026-01-10 17:11:26] [DEBUG] Ignoring event: delivered [2026-01-10 17:11:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:41:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFQzlFODk1Q0Y2MzI1RUIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFQzlFODk1Q0Y2MzI1RUIzAA==", "timestamp": "1768045316", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:11:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:11:57] [INFO] Sending instructions to 917202000200 [2026-01-10 17:11:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:11:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:11:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFQzlFODk1Q0Y2MzI1RUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFQzlFODk1Q0Y2MzI1RUIzAA==\",\"timestamp\":\"1768045316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:57+05:30"} [2026-01-10 17:11:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFQzlFODk1Q0Y2MzI1RUIzAA== [2026-01-10 17:11:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "334583be1bdc450fb13f2233ee3e3a32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:11:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:11:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFQzlFODk1Q0Y2MzI1RUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFQzlFODk1Q0Y2MzI1RUIzAA==\",\"timestamp\":\"1768045316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:11:58+05:30"} [2026-01-10 17:11:58] [DEBUG] Ignoring event: delivered [2026-01-10 17:12:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:42:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzMxQkI4MjgyMzIyMTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzMxQkI4MjgyMzIyMTlGAA==", "timestamp": "1768045322", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:12:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:12:03] [INFO] Sending instructions to 917202000200 [2026-01-10 17:12:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:12:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:12:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f338df0bdef04c98b674b4cfa03614bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:12:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzMxQkI4MjgyMzIyMTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzMxQkI4MjgyMzIyMTlGAA==\",\"timestamp\":\"1768045322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:05+05:30"} [2026-01-10 17:12:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzMxQkI4MjgyMzIyMTlGAA== [2026-01-10 17:12:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzMxQkI4MjgyMzIyMTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUwQzMxQkI4MjgyMzIyMTlGAA==\",\"timestamp\":\"1768045322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:08+05:30"} [2026-01-10 17:12:10] [DEBUG] Ignoring event: delivered [2026-01-10 17:12:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:42:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzODQ3RjZBM0MxODE1QTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzODQ3RjZBM0MxODE1QTczAA==", "timestamp": "1768045358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:12:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:12:39] [INFO] Sending instructions to 917202000200 [2026-01-10 17:12:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:12:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:12:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81c2a33645444cce8e063fa093535c4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:12:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzODQ3RjZBM0MxODE1QTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzODQ3RjZBM0MxODE1QTczAA==\",\"timestamp\":\"1768045358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:44+05:30"} [2026-01-10 17:12:44] [DEBUG] Ignoring event: delivered [2026-01-10 17:12:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzODQ3RjZBM0MxODE1QTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzODQ3RjZBM0MxODE1QTczAA==\",\"timestamp\":\"1768045358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:44+05:30"} [2026-01-10 17:12:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAzODQ3RjZBM0MxODE1QTczAA== [2026-01-10 17:12:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:42:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUyMjQxM0JCMkJFOTg0OTE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUyMjQxM0JCMkJFOTg0OTE2AA==", "timestamp": "1768045363", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:12:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:12:44] [INFO] Sending instructions to 917202000200 [2026-01-10 17:12:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:12:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:12:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fae8c4ef86b4f0aa7dfa1ae7e4106ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:12:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUyMjQxM0JCMkJFOTg0OTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUyMjQxM0JCMkJFOTg0OTE2AA==\",\"timestamp\":\"1768045363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:45+05:30"} [2026-01-10 17:12:45] [DEBUG] Ignoring event: delivered [2026-01-10 17:12:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUyMjQxM0JCMkJFOTg0OTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUyMjQxM0JCMkJFOTg0OTE2AA==\",\"timestamp\":\"1768045363\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:49+05:30"} [2026-01-10 17:12:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzUyMjQxM0JCMkJFOTg0OTE2AA== [2026-01-10 17:12:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:42:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU5NEIzQjYwNDcxOTk1MDk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU5NEIzQjYwNDcxOTk1MDk2AA==", "timestamp": "1768045368", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:12:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:12:49] [INFO] Sending instructions to 917202000200 [2026-01-10 17:12:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:12:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:12:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "066f317d89df43cb82cd1d94c67345bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:12:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU5NEIzQjYwNDcxOTk1MDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU5NEIzQjYwNDcxOTk1MDk2AA==\",\"timestamp\":\"1768045368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:51+05:30"} [2026-01-10 17:12:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU5NEIzQjYwNDcxOTk1MDk2AA== [2026-01-10 17:12:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU5NEIzQjYwNDcxOTk1MDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU5NEIzQjYwNDcxOTk1MDk2AA==\",\"timestamp\":\"1768045368\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:54+05:30"} [2026-01-10 17:12:54] [DEBUG] Ignoring event: delivered [2026-01-10 17:12:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:42:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjlBMEQ3MEI4NjA1NTZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjlBMEQ3MEI4NjA1NTZCAA==", "timestamp": "1768045373", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:12:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:12:55] [INFO] Sending instructions to 917202000200 [2026-01-10 17:12:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:12:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:12:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cddd8486676744fbbfdd13a34c2c56f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:12:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjlBMEQ3MEI4NjA1NTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjlBMEQ3MEI4NjA1NTZCAA==\",\"timestamp\":\"1768045373\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:56+05:30"} [2026-01-10 17:12:56] [DEBUG] Ignoring event: delivered [2026-01-10 17:12:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:12:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjlBMEQ3MEI4NjA1NTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjlBMEQ3MEI4NjA1NTZCAA==\",\"timestamp\":\"1768045373\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:12:56+05:30"} [2026-01-10 17:12:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA2RjlBMEQ3MEI4NjA1NTZCAA== [2026-01-10 17:13:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:43:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMEFFRTEwRUE2RDNGQTI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMEFFRTEwRUE2RDNGQTI5AA==", "timestamp": "1768045409", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:13:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:13:30] [INFO] Sending instructions to 917202000200 [2026-01-10 17:13:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:13:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:13:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "468065a4bdb84bbaa78d0bdf9ee25027", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:13:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:13:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMEFFRTEwRUE2RDNGQTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMEFFRTEwRUE2RDNGQTI5AA==\",\"timestamp\":\"1768045409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:13:34+05:30"} [2026-01-10 17:13:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMEFFRTEwRUE2RDNGQTI5AA== [2026-01-10 17:13:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:43:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFQUM1QTc5RjgwNDZDRkMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFQUM1QTc5RjgwNDZDRkMxAA==", "timestamp": "1768045414", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:13:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:13:35] [INFO] Sending instructions to 917202000200 [2026-01-10 17:13:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:13:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:13:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a1b7aedb5974e479e5e278cb03d98b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:13:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:13:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMEFFRTEwRUE2RDNGQTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxMEFFRTEwRUE2RDNGQTI5AA==\",\"timestamp\":\"1768045409\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:13:38+05:30"} [2026-01-10 17:13:40] [DEBUG] Ignoring event: delivered [2026-01-10 17:13:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:13:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFQUM1QTc5RjgwNDZDRkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFQUM1QTc5RjgwNDZDRkMxAA==\",\"timestamp\":\"1768045414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:13:38+05:30"} [2026-01-10 17:13:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFQUM1QTc5RjgwNDZDRkMxAA== [2026-01-10 17:13:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:13:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFQUM1QTc5RjgwNDZDRkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTVFQUM1QTc5RjgwNDZDRkMxAA==\",\"timestamp\":\"1768045414\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:13:39+05:30"} [2026-01-10 17:13:40] [DEBUG] Ignoring event: delivered [2026-01-10 17:13:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:43:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NEExNjBERDBFMUEyRThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NEExNjBERDBFMUEyRThGAA==", "timestamp": "1768045419", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:13:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:13:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:13:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:13:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:13:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "023d9e7e3d904870b273b9456f07d0ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:13:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:13:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NEExNjBERDBFMUEyRThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NEExNjBERDBFMUEyRThGAA==\",\"timestamp\":\"1768045419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:13:42+05:30"} [2026-01-10 17:13:43] [DEBUG] Ignoring event: delivered [2026-01-10 17:13:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:13:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NEExNjBERDBFMUEyRThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NEExNjBERDBFMUEyRThGAA==\",\"timestamp\":\"1768045419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:13:46+05:30"} [2026-01-10 17:13:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NEExNjBERDBFMUEyRThGAA== [2026-01-10 17:14:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:44:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1NTRCOERGQ0U4RDE0MEI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1NTRCOERGQ0U4RDE0MEI3AA==", "timestamp": "1768045454", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:14:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:14:16] [INFO] Sending instructions to 917202000200 [2026-01-10 17:14:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:14:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:14:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2e227c3285349659f3058177cb6262a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:14:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1NTRCOERGQ0U4RDE0MEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1NTRCOERGQ0U4RDE0MEI3AA==\",\"timestamp\":\"1768045454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:14:19+05:30"} [2026-01-10 17:14:20] [DEBUG] Ignoring event: delivered [2026-01-10 17:14:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:14:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1NTRCOERGQ0U4RDE0MEI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1NTRCOERGQ0U4RDE0MEI3AA==\",\"timestamp\":\"1768045454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:14:20+05:30"} [2026-01-10 17:14:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ1NTRCOERGQ0U4RDE0MEI3AA== [2026-01-10 17:14:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:44:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzY2RURBNjUwMEFBMTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzY2RURBNjUwMEFBMTc1AA==", "timestamp": "1768045460", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:14:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:14:21] [INFO] Sending instructions to 917202000200 [2026-01-10 17:14:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:14:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:14:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6467adb126194b8d9b89a4971ed52130", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:14:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:44:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4QUIyMThCQTM1Q0UzOUVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4QUIyMThCQTM1Q0UzOUVBAA==", "timestamp": "1768045464", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:14:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:14:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:14:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:14:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:14:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d69100b892874892a7a4936a335a4ab1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzY2RURBNjUwMEFBMTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzY2RURBNjUwMEFBMTc1AA==\",\"timestamp\":\"1768045460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:14:27+05:30"} [2026-01-10 17:14:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzY2RURBNjUwMEFBMTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzY2RURBNjUwMEFBMTc1AA==\",\"timestamp\":\"1768045460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:14:28+05:30"} [2026-01-10 17:14:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5MzY2RURBNjUwMEFBMTc1AA== [2026-01-10 17:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:14:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4QUIyMThCQTM1Q0UzOUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4QUIyMThCQTM1Q0UzOUVBAA==\",\"timestamp\":\"1768045464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:14:28+05:30"} [2026-01-10 17:14:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:14:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:14:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4QUIyMThCQTM1Q0UzOUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4QUIyMThCQTM1Q0UzOUVBAA==\",\"timestamp\":\"1768045464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:14:28+05:30"} [2026-01-10 17:14:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU4QUIyMThCQTM1Q0UzOUVBAA== [2026-01-10 17:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:45:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTc3RjQxNTM1MTg0RjQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTc3RjQxNTM1MTg0RjQ0AA==", "timestamp": "1768045501", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:15:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:15:03] [INFO] Sending instructions to 917202000200 [2026-01-10 17:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:15:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "112ff62a0cde41e2abb5ddb3667311b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:15:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTc3RjQxNTM1MTg0RjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTc3RjQxNTM1MTg0RjQ0AA==\",\"timestamp\":\"1768045501\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:06+05:30"} [2026-01-10 17:15:07] [DEBUG] Ignoring event: delivered [2026-01-10 17:15:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTc3RjQxNTM1MTg0RjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTc3RjQxNTM1MTg0RjQ0AA==\",\"timestamp\":\"1768045501\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:06+05:30"} [2026-01-10 17:15:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZCMTc3RjQxNTM1MTg0RjQ0AA== [2026-01-10 17:15:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:45:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2ODkyNTczNDE1QjgwODE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2ODkyNTczNDE1QjgwODE5AA==", "timestamp": "1768045507", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:15:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:15:09] [INFO] Sending instructions to 917202000200 [2026-01-10 17:15:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:15:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:15:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ab98f994da940efa74979081167ba94", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:15:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2ODkyNTczNDE1QjgwODE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2ODkyNTczNDE1QjgwODE5AA==\",\"timestamp\":\"1768045507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:11+05:30"} [2026-01-10 17:15:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2ODkyNTczNDE1QjgwODE5AA== [2026-01-10 17:15:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2ODkyNTczNDE1QjgwODE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2ODkyNTczNDE1QjgwODE5AA==\",\"timestamp\":\"1768045507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:11+05:30"} [2026-01-10 17:15:12] [DEBUG] Ignoring event: delivered [2026-01-10 17:15:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:45:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyQTZDQkVFNEY2RDA4NTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyQTZDQkVFNEY2RDA4NTAzAA==", "timestamp": "1768045512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:15:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:15:13] [INFO] Sending instructions to 917202000200 [2026-01-10 17:15:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:15:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:15:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c82c52f7adb4d72857bfa580b4211e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:15:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyQTZDQkVFNEY2RDA4NTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyQTZDQkVFNEY2RDA4NTAzAA==\",\"timestamp\":\"1768045512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:15+05:30"} [2026-01-10 17:15:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyQTZDQkVFNEY2RDA4NTAzAA== [2026-01-10 17:15:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyQTZDQkVFNEY2RDA4NTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyQTZDQkVFNEY2RDA4NTAzAA==\",\"timestamp\":\"1768045512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:16+05:30"} [2026-01-10 17:15:16] [DEBUG] Ignoring event: delivered [2026-01-10 17:15:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:45:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFQjc5NTVCMTMzRjg2NzY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFQjc5NTVCMTMzRjg2NzY0AA==", "timestamp": "1768045517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:15:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:15:19] [INFO] Sending instructions to 917202000200 [2026-01-10 17:15:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:15:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:15:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd678ae92e184d10a7170d2e4fabdcd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:15:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFQjc5NTVCMTMzRjg2NzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFQjc5NTVCMTMzRjg2NzY0AA==\",\"timestamp\":\"1768045517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:19+05:30"} [2026-01-10 17:15:19] [DEBUG] Ignoring event: delivered [2026-01-10 17:15:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFQjc5NTVCMTMzRjg2NzY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFQjc5NTVCMTMzRjg2NzY0AA==\",\"timestamp\":\"1768045517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:21+05:30"} [2026-01-10 17:15:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFQjc5NTVCMTMzRjg2NzY0AA== [2026-01-10 17:15:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:45:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVBRDU2MTJGMjZGMzVDMzBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVBRDU2MTJGMjZGMzVDMzBCAA==", "timestamp": "1768045552", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:15:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:15:54] [INFO] Sending instructions to 917202000200 [2026-01-10 17:15:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:15:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:15:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98784b49191d4e4cb76a479bd53efad4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:15:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVBRDU2MTJGMjZGMzVDMzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVBRDU2MTJGMjZGMzVDMzBCAA==\",\"timestamp\":\"1768045552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:54+05:30"} [2026-01-10 17:15:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVBRDU2MTJGMjZGMzVDMzBCAA== [2026-01-10 17:15:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVBRDU2MTJGMjZGMzVDMzBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVBRDU2MTJGMjZGMzVDMzBCAA==\",\"timestamp\":\"1768045552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:15:55+05:30"} [2026-01-10 17:15:55] [DEBUG] Ignoring event: delivered [2026-01-10 17:15:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:45:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDNkZCNjYyNjBEMTc5QUFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDNkZCNjYyNjBEMTc5QUFGAA==", "timestamp": "1768045557", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:15:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:15:59] [INFO] Sending instructions to 917202000200 [2026-01-10 17:15:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:15:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:15:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd3ebfa029714472b398647d83d734b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:16:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDNkZCNjYyNjBEMTc5QUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDNkZCNjYyNjBEMTc5QUFGAA==\",\"timestamp\":\"1768045557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:03+05:30"} [2026-01-10 17:16:03] [DEBUG] Ignoring event: delivered [2026-01-10 17:16:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:15:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDNkZCNjYyNjBEMTc5QUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDNkZCNjYyNjBEMTc5QUFGAA==\",\"timestamp\":\"1768045557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:03+05:30"} [2026-01-10 17:16:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDNkZCNjYyNjBEMTc5QUFGAA== [2026-01-10 17:16:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:46:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QkFGNkNEMEQ4MDU3QkY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QkFGNkNEMEQ4MDU3QkY4AA==", "timestamp": "1768045562", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:16:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:16:04] [INFO] Sending instructions to 917202000200 [2026-01-10 17:16:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:16:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:16:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a96f1bcda1047bc9bca9ef8cc18ac1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:16:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QkFGNkNEMEQ4MDU3QkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QkFGNkNEMEQ4MDU3QkY4AA==\",\"timestamp\":\"1768045562\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:04+05:30"} [2026-01-10 17:16:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QkFGNkNEMEQ4MDU3QkY4AA== [2026-01-10 17:16:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QkFGNkNEMEQ4MDU3QkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QkFGNkNEMEQ4MDU3QkY4AA==\",\"timestamp\":\"1768045562\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:06+05:30"} [2026-01-10 17:16:07] [DEBUG] Ignoring event: delivered [2026-01-10 17:16:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:46:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2RUYzNEE4QjIyMkRBODA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2RUYzNEE4QjIyMkRBODA3AA==", "timestamp": "1768045598", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:16:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:16:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:16:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:16:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:16:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cb612a13e0c49ecb0581c1340fbf582", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:16:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:46:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgwMEE2OENCRDk3NDQwMkE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgwMEE2OENCRDk3NDQwMkE1AA==", "timestamp": "1768045603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:16:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:16:44] [INFO] Sending instructions to 917202000200 [2026-01-10 17:16:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:16:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:16:45] [DEBUG] Webhook received: {"customer_name": "Suvranil Nath", "sender": "919830946010", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:46:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMzM0I3MjQzOUMyMDMzNDczMEY4MkM0NzEwOENCNTUA", "direction": 0, "text": "EXPLAIN", "contacts": [{"profile": {"name": "Suvranil Nath"}, "wa_id": "919830946010"}], "messages": [{"from": "919830946010", "id": "wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMzM0I3MjQzOUMyMDMzNDczMEY4MkM0NzEwOENCNTUA", "timestamp": "1768045602", "text": {"body": "EXPLAIN"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:16:45] [INFO] Processing message from 919830946010: EXPLAIN [2026-01-10 17:16:45] [INFO] Sending upload button to 919830946010 [2026-01-10 17:16:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:16:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919830946010","interactive":{"type":"cta_url","body":{"text":"Hello Suvranil Nath! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919830946010&name=Suvranil+Nath"}}}} [2026-01-10 17:16:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09a2212660b5424b91f36eb4a1714c0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:16:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2RUYzNEE4QjIyMkRBODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2RUYzNEE4QjIyMkRBODA3AA==\",\"timestamp\":\"1768045598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:44+05:30"} [2026-01-10 17:16:45] [DEBUG] Ignoring event: delivered [2026-01-10 17:16:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e99a13f7cf7406daff5a403f2253bf3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:16:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2RUYzNEE4QjIyMkRBODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2RUYzNEE4QjIyMkRBODA3AA==\",\"timestamp\":\"1768045598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:45+05:30"} [2026-01-10 17:16:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA2RUYzNEE4QjIyMkRBODA3AA== [2026-01-10 17:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:45+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMzM0I3MjQzOUMyMDMzNDczMEY4MkM0NzEwOENCNTUA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMzM0I3MjQzOUMyMDMzNDczMEY4MkM0NzEwOENCNTUA\",\"timestamp\":\"1768045602\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:46+05:30"} [2026-01-10 17:16:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMzM0I3MjQzOUMyMDMzNDczMEY4MkM0NzEwOENCNTUA [2026-01-10 17:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgwMEE2OENCRDk3NDQwMkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgwMEE2OENCRDk3NDQwMkE1AA==\",\"timestamp\":\"1768045603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:47+05:30"} [2026-01-10 17:16:48] [DEBUG] Ignoring event: delivered [2026-01-10 17:16:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:45+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMzM0I3MjQzOUMyMDMzNDczMEY4MkM0NzEwOENCNTUA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMzM0I3MjQzOUMyMDMzNDczMEY4MkM0NzEwOENCNTUA\",\"timestamp\":\"1768045602\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:47+05:30"} [2026-01-10 17:16:48] [DEBUG] Ignoring event: delivered [2026-01-10 17:16:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:46:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzNEUyQjk0Q0Q1NzA0MUNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzNEUyQjk0Q0Q1NzA0MUNBAA==", "timestamp": "1768045608", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:16:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:16:49] [INFO] Sending instructions to 917202000200 [2026-01-10 17:16:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:16:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:16:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "210cc417cce14d8f870bb7ca733164ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:16:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgwMEE2OENCRDk3NDQwMkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgwMEE2OENCRDk3NDQwMkE1AA==\",\"timestamp\":\"1768045603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:49+05:30"} [2026-01-10 17:16:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgwMEE2OENCRDk3NDQwMkE1AA== [2026-01-10 17:16:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzNEUyQjk0Q0Q1NzA0MUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzNEUyQjk0Q0Q1NzA0MUNBAA==\",\"timestamp\":\"1768045608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:49+05:30"} [2026-01-10 17:16:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzNEUyQjk0Q0Q1NzA0MUNBAA== [2026-01-10 17:16:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:16:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzNEUyQjk0Q0Q1NzA0MUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIzNEUyQjk0Q0Q1NzA0MUNBAA==\",\"timestamp\":\"1768045608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:16:50+05:30"} [2026-01-10 17:16:52] [DEBUG] Ignoring event: delivered [2026-01-10 17:17:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:47:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0QkFDNDdGMzZBOEY2RDI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0QkFDNDdGMzZBOEY2RDI3AA==", "timestamp": "1768045644", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:17:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:17:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:17:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:17:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:17:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3925ca1064b94faba2283c8b5e35e732", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:17:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0QkFDNDdGMzZBOEY2RDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0QkFDNDdGMzZBOEY2RDI3AA==\",\"timestamp\":\"1768045644\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:27+05:30"} [2026-01-10 17:17:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0QkFDNDdGMzZBOEY2RDI3AA== [2026-01-10 17:17:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0QkFDNDdGMzZBOEY2RDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY0QkFDNDdGMzZBOEY2RDI3AA==\",\"timestamp\":\"1768045644\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:30+05:30"} [2026-01-10 17:17:31] [DEBUG] Ignoring event: delivered [2026-01-10 17:17:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:47:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQyN0YzODcxRjA5MkYxNjEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQyN0YzODcxRjA5MkYxNjEzAA==", "timestamp": "1768045649", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:17:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:17:31] [INFO] Sending instructions to 917202000200 [2026-01-10 17:17:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:17:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:17:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "243ef10322514af28e78062a889f6dea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:17:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQyN0YzODcxRjA5MkYxNjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQyN0YzODcxRjA5MkYxNjEzAA==\",\"timestamp\":\"1768045649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:33+05:30"} [2026-01-10 17:17:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQyN0YzODcxRjA5MkYxNjEzAA== [2026-01-10 17:17:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:47:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2M0Y2MjQzQTUwNjQ1OTk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2M0Y2MjQzQTUwNjQ1OTk1AA==", "timestamp": "1768045654", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:17:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:17:36] [INFO] Sending instructions to 917202000200 [2026-01-10 17:17:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:17:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:17:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "39b266771f2e48369bc9853c5b23d4de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:17:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQyN0YzODcxRjA5MkYxNjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQyN0YzODcxRjA5MkYxNjEzAA==\",\"timestamp\":\"1768045649\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:36+05:30"} [2026-01-10 17:17:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2M0Y2MjQzQTUwNjQ1OTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2M0Y2MjQzQTUwNjQ1OTk1AA==\",\"timestamp\":\"1768045654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:36+05:30"} [2026-01-10 17:17:38] [DEBUG] Ignoring event: delivered [2026-01-10 17:17:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2M0Y2MjQzQTUwNjQ1OTk1AA== [2026-01-10 17:17:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:47:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NkFDREFCMjAyMDBBMjczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NkFDREFCMjAyMDBBMjczAA==", "timestamp": "1768045659", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:17:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:17:41] [INFO] Sending instructions to 917202000200 [2026-01-10 17:17:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:17:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:17:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2M0Y2MjQzQTUwNjQ1OTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ2M0Y2MjQzQTUwNjQ1OTk1AA==\",\"timestamp\":\"1768045654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:40+05:30"} [2026-01-10 17:17:41] [DEBUG] Ignoring event: delivered [2026-01-10 17:17:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "352121525b4c422b973071861e748824", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:17:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NkFDREFCMjAyMDBBMjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NkFDREFCMjAyMDBBMjczAA==\",\"timestamp\":\"1768045659\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:44+05:30"} [2026-01-10 17:17:44] [DEBUG] Ignoring event: delivered [2026-01-10 17:17:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:47:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MzMxQTY4MTQ2OUEwQkIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MzMxQTY4MTQ2OUEwQkIzAA==", "timestamp": "1768045664", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:17:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:17:46] [INFO] Sending instructions to 917202000200 [2026-01-10 17:17:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:17:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:17:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3632d1eb58534bd3aa8473a250afa131", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MzMxQTY4MTQ2OUEwQkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MzMxQTY4MTQ2OUEwQkIzAA==\",\"timestamp\":\"1768045664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:46+05:30"} [2026-01-10 17:17:47] [DEBUG] Ignoring event: delivered [2026-01-10 17:17:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MzMxQTY4MTQ2OUEwQkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MzMxQTY4MTQ2OUEwQkIzAA==\",\"timestamp\":\"1768045664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:48+05:30"} [2026-01-10 17:17:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5MzMxQTY4MTQ2OUEwQkIzAA== [2026-01-10 17:17:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:17:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NkFDREFCMjAyMDBBMjczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NkFDREFCMjAyMDBBMjczAA==\",\"timestamp\":\"1768045659\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:17:50+05:30"} [2026-01-10 17:17:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NkFDREFCMjAyMDBBMjczAA== [2026-01-10 17:18:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:48:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2NUFCQTVFNzAwRjI4REZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2NUFCQTVFNzAwRjI4REZFAA==", "timestamp": "1768045700", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:18:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:18:22] [INFO] Sending instructions to 917202000200 [2026-01-10 17:18:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:18:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:18:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad3c7905c1f84c258c11ac230adf3931", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:18:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2NUFCQTVFNzAwRjI4REZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2NUFCQTVFNzAwRjI4REZFAA==\",\"timestamp\":\"1768045700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:18:24+05:30"} [2026-01-10 17:18:25] [DEBUG] Ignoring event: delivered [2026-01-10 17:18:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:18:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2NUFCQTVFNzAwRjI4REZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2NUFCQTVFNzAwRjI4REZFAA==\",\"timestamp\":\"1768045700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:18:24+05:30"} [2026-01-10 17:18:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjQ2NUFCQTVFNzAwRjI4REZFAA== [2026-01-10 17:18:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:48:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQjQwRDlCQTYxRjUyODlBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQjQwRDlCQTYxRjUyODlBAA==", "timestamp": "1768045705", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:18:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:18:27] [INFO] Sending instructions to 917202000200 [2026-01-10 17:18:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:18:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:18:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8569b4e2c316467292dc9e775f97b523", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:18:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:18:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQjQwRDlCQTYxRjUyODlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQjQwRDlCQTYxRjUyODlBAA==\",\"timestamp\":\"1768045705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:18:28+05:30"} [2026-01-10 17:18:29] [DEBUG] Ignoring event: delivered [2026-01-10 17:18:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:18:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQjQwRDlCQTYxRjUyODlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQjQwRDlCQTYxRjUyODlBAA==\",\"timestamp\":\"1768045705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:18:28+05:30"} [2026-01-10 17:18:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlGQjQwRDlCQTYxRjUyODlBAA== [2026-01-10 17:18:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:48:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMzA1NjIwRTEyQjRCMTI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMzA1NjIwRTEyQjRCMTI3AA==", "timestamp": "1768045710", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:18:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:18:31] [INFO] Sending instructions to 917202000200 [2026-01-10 17:18:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:18:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:18:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4909e52b9b3747888c9fef049b600291", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:18:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMzA1NjIwRTEyQjRCMTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMzA1NjIwRTEyQjRCMTI3AA==\",\"timestamp\":\"1768045710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:18:33+05:30"} [2026-01-10 17:18:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMzA1NjIwRTEyQjRCMTI3AA== [2026-01-10 17:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:18:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMzA1NjIwRTEyQjRCMTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQwMzA1NjIwRTEyQjRCMTI3AA==\",\"timestamp\":\"1768045710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:18:33+05:30"} [2026-01-10 17:18:34] [DEBUG] Ignoring event: delivered [2026-01-10 17:19:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:49:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3NjBDMzg5NTFBNzAxOTdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3NjBDMzg5NTFBNzAxOTdEAA==", "timestamp": "1768045746", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:19:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:19:08] [INFO] Sending instructions to 917202000200 [2026-01-10 17:19:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:19:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:19:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f6ff42674364c57865f4ddc19d6e2a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:19:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:49:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNEU3QjgyQ0Y2OTBGMTc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNEU3QjgyQ0Y2OTBGMTc3AA==", "timestamp": "1768045751", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:19:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:19:13] [INFO] Sending instructions to 917202000200 [2026-01-10 17:19:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:19:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:19:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3NjBDMzg5NTFBNzAxOTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3NjBDMzg5NTFBNzAxOTdEAA==\",\"timestamp\":\"1768045746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:12+05:30"} [2026-01-10 17:19:13] [DEBUG] Ignoring event: delivered [2026-01-10 17:19:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNEU3QjgyQ0Y2OTBGMTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNEU3QjgyQ0Y2OTBGMTc3AA==\",\"timestamp\":\"1768045751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:13+05:30"} [2026-01-10 17:19:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNEU3QjgyQ0Y2OTBGMTc3AA== [2026-01-10 17:19:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce893b4a02934132a616cf5d8f7f3cdd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:19:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNEU3QjgyQ0Y2OTBGMTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRFNEU3QjgyQ0Y2OTBGMTc3AA==\",\"timestamp\":\"1768045751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:13+05:30"} [2026-01-10 17:19:13] [DEBUG] Ignoring event: delivered [2026-01-10 17:19:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3NjBDMzg5NTFBNzAxOTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3NjBDMzg5NTFBNzAxOTdEAA==\",\"timestamp\":\"1768045746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:14+05:30"} [2026-01-10 17:19:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3NjBDMzg5NTFBNzAxOTdEAA== [2026-01-10 17:19:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:49:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MUQ3QjU0OTYxRDQ0RTc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MUQ3QjU0OTYxRDQ0RTc0AA==", "timestamp": "1768045756", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:19:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:19:18] [INFO] Sending instructions to 917202000200 [2026-01-10 17:19:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:19:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:19:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c19190f52daa4de4892fe3a8abf2de9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:19:19] Upload started - Phone: 919830946010, Lang: en [2026-01-10 17:19:19] File saved: rx_69623cbf929b6.jpg [2026-01-10 17:19:19] Serial: 260110006, Starting OpenAI... [2026-01-10 17:19:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MUQ3QjU0OTYxRDQ0RTc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MUQ3QjU0OTYxRDQ0RTc0AA==\",\"timestamp\":\"1768045756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:19+05:30"} [2026-01-10 17:19:20] [DEBUG] Ignoring event: delivered [2026-01-10 17:19:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MUQ3QjU0OTYxRDQ0RTc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MUQ3QjU0OTYxRDQ0RTc0AA==\",\"timestamp\":\"1768045756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:19+05:30"} [2026-01-10 17:19:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE0MUQ3QjU0OTYxRDQ0RTc0AA== [2026-01-10 17:19:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:49:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFCNjcxNjYwQjNGRTYwNEQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFCNjcxNjYwQjNGRTYwNEQ5AA==", "timestamp": "1768045761", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:19:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:19:22] [INFO] Sending instructions to 917202000200 [2026-01-10 17:19:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:19:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:19:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eccff3ea623345738addc813e94bf3a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:19:23] OpenAI success for 260110006 [2026-01-10 17:19:23] Saved to DB: prescription 24 [2026-01-10 17:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFCNjcxNjYwQjNGRTYwNEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFCNjcxNjYwQjNGRTYwNEQ5AA==\",\"timestamp\":\"1768045761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:23+05:30"} [2026-01-10 17:19:24] [DEBUG] Ignoring event: delivered [2026-01-10 17:19:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFCNjcxNjYwQjNGRTYwNEQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFCNjcxNjYwQjNGRTYwNEQ5AA==\",\"timestamp\":\"1768045761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:23+05:30"} [2026-01-10 17:19:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFCNjcxNjYwQjNGRTYwNEQ5AA== [2026-01-10 17:19:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:19:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919830946010","text":"Thank you for using Prescription Explainer! \ud83d\ude4f\n\n\ud83d\udccb *Analyze another prescription?*\nSend: EXPLAIN\n\n\ud83d\udcc2 *View your prescriptions:*\nhttps:\/\/wf1.feliz.health\/my-prescriptions.php?phone=919830946010"} [2026-01-10 17:19:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cda68bc889a4984bb528ab2e82219ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:19:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:49:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5M0MzODU0QUZENzYwOEJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5M0MzODU0QUZENzYwOEJDAA==", "timestamp": "1768045766", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:19:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:19:27] [INFO] Sending instructions to 917202000200 [2026-01-10 17:19:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:19:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:19:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "878c45180ef646dcac56a3dda4f4c6a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5M0MzODU0QUZENzYwOEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5M0MzODU0QUZENzYwOEJDAA==\",\"timestamp\":\"1768045766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:29+05:30"} [2026-01-10 17:19:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5M0MzODU0QUZENzYwOEJDAA== [2026-01-10 17:19:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5M0MzODU0QUZENzYwOEJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY5M0MzODU0QUZENzYwOEJDAA==\",\"timestamp\":\"1768045766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:29+05:30"} [2026-01-10 17:19:29] [DEBUG] Ignoring event: delivered [2026-01-10 17:19:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:19:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919830946010","text":"Thank you for using Prescription Explainer! \ud83d\ude4f\n\n\ud83d\udccb *Analyze another prescription?*\nSend: EXPLAIN\n\n\ud83d\udcc2 *View your prescriptions:*\nhttps:\/\/wf1.feliz.health\/my-prescriptions.php?phone=919830946010"} [2026-01-10 17:19:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b41af2c77dd344d7af32eab6e8f2f756", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:19:44] [DEBUG] Webhook received: {"customer_name": "Suvranil Nath", "sender": "919830946010", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:49:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMwMDA1MEY4QUFCRDRGNjcyNjY1QzkyRjgzNEM4MzAA", "direction": 0, "text": "EXPLAIN", "contacts": [{"profile": {"name": "Suvranil Nath"}, "wa_id": "919830946010"}], "messages": [{"from": "919830946010", "id": "wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMwMDA1MEY4QUFCRDRGNjcyNjY1QzkyRjgzNEM4MzAA", "timestamp": "1768045782", "text": {"body": "EXPLAIN"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:19:44] [INFO] Processing message from 919830946010: EXPLAIN [2026-01-10 17:19:44] [INFO] Sending upload button to 919830946010 [2026-01-10 17:19:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:19:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919830946010","interactive":{"type":"cta_url","body":{"text":"Hello Suvranil Nath! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919830946010&name=Suvranil+Nath"}}}} [2026-01-10 17:19:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c31b52426364d04b371b322c15c21f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:19:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:44+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMwMDA1MEY4QUFCRDRGNjcyNjY1QzkyRjgzNEM4MzAA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMwMDA1MEY4QUFCRDRGNjcyNjY1QzkyRjgzNEM4MzAA\",\"timestamp\":\"1768045782\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:46+05:30"} [2026-01-10 17:19:47] [DEBUG] Ignoring event: delivered [2026-01-10 17:19:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:19:44+05:30","customerNumber":"919830946010","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMwMDA1MEY4QUFCRDRGNjcyNjY1QzkyRjgzNEM4MzAA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Suvranil Nath","contentType":"text","text":"EXPLAIN","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Suvranil Nath\"},\"wa_id\":\"919830946010\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919830946010\",\"id\":\"wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMwMDA1MEY4QUFCRDRGNjcyNjY1QzkyRjgzNEM4MzAA\",\"timestamp\":\"1768045782\",\"text\":{\"body\":\"EXPLAIN\"},\"type\":\"text\"}]","ts":"2026-01-10T17:19:45+05:30"} [2026-01-10 17:19:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5ODMwOTQ2MDEwFQIAEhggQUMwMDA1MEY4QUFCRDRGNjcyNjY1QzkyRjgzNEM4MzAA [2026-01-10 17:20:02] Upload started - Phone: 919830946010, Lang: en [2026-01-10 17:20:02] File saved: rx_69623ceaa211c.jpg [2026-01-10 17:20:02] Serial: 260110007, Starting OpenAI... [2026-01-10 17:20:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:50:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzMjMzMEFEMDZBN0VFQTc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzMjMzMEFEMDZBN0VFQTc4AA==", "timestamp": "1768045801", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:20:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:20:03] [INFO] Sending instructions to 917202000200 [2026-01-10 17:20:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:20:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:20:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2746d1feb02f491c89866d983f7db866", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:20:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzMjMzMEFEMDZBN0VFQTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzMjMzMEFEMDZBN0VFQTc4AA==\",\"timestamp\":\"1768045801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:04+05:30"} [2026-01-10 17:20:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzMjMzMEFEMDZBN0VFQTc4AA== [2026-01-10 17:20:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzMjMzMEFEMDZBN0VFQTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIzMjMzMEFEMDZBN0VFQTc4AA==\",\"timestamp\":\"1768045801\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:04+05:30"} [2026-01-10 17:20:05] [DEBUG] Ignoring event: delivered [2026-01-10 17:20:05] OpenAI success for 260110007 [2026-01-10 17:20:05] Saved to DB: prescription 25 [2026-01-10 17:20:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:20:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919830946010","text":"Thank you for using Prescription Explainer! \ud83d\ude4f\n\n\ud83d\udccb *Analyze another prescription?*\nSend: EXPLAIN\n\n\ud83d\udcc2 *View your prescriptions:*\nhttps:\/\/wf1.feliz.health\/my-prescriptions.php?phone=919830946010"} [2026-01-10 17:20:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9544b824d7a142b79568c7df24ff8511", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:20:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:50:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFCQzU0NEMzNTBGQjNDRjA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFCQzU0NEMzNTBGQjNDRjA1AA==", "timestamp": "1768045806", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:20:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:20:08] [INFO] Sending instructions to 917202000200 [2026-01-10 17:20:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:20:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:20:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d3366fa397b4c708afa82ca17a59d78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:20:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFCQzU0NEMzNTBGQjNDRjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFCQzU0NEMzNTBGQjNDRjA1AA==\",\"timestamp\":\"1768045806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:09+05:30"} [2026-01-10 17:20:10] [DEBUG] Ignoring event: delivered [2026-01-10 17:20:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:50:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDRjRDOUEwRkNDRkZBREU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDRjRDOUEwRkNDRkZBREU3AA==", "timestamp": "1768045811", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:20:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:20:13] [INFO] Sending instructions to 917202000200 [2026-01-10 17:20:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:20:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:20:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "379ec5851e1c4597b7e68091198a7a64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:20:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFCQzU0NEMzNTBGQjNDRjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFCQzU0NEMzNTBGQjNDRjA1AA==\",\"timestamp\":\"1768045806\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:15+05:30"} [2026-01-10 17:20:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFCQzU0NEMzNTBGQjNDRjA1AA== [2026-01-10 17:20:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDRjRDOUEwRkNDRkZBREU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDRjRDOUEwRkNDRkZBREU3AA==\",\"timestamp\":\"1768045811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:20+05:30"} [2026-01-10 17:20:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDRjRDOUEwRkNDRkZBREU3AA== [2026-01-10 17:20:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDRjRDOUEwRkNDRkZBREU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0RDRjRDOUEwRkNDRkZBREU3AA==\",\"timestamp\":\"1768045811\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:20+05:30"} [2026-01-10 17:20:21] [DEBUG] Ignoring event: delivered [2026-01-10 17:20:39] Upload started - Phone: 919830946010, Lang: en [2026-01-10 17:20:39] File saved: rx_69623d0f7ad20.jpg [2026-01-10 17:20:39] Serial: 260110008, Starting OpenAI... [2026-01-10 17:20:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:50:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2OEI5OUVCQkZDNjNCRUI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2OEI5OUVCQkZDNjNCRUI5AA==", "timestamp": "1768045847", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:20:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:20:49] [INFO] Sending instructions to 917202000200 [2026-01-10 17:20:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:20:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:20:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5693221f6ca439fa78ca02f1a4d0779", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:20:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2OEI5OUVCQkZDNjNCRUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2OEI5OUVCQkZDNjNCRUI5AA==\",\"timestamp\":\"1768045847\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:50+05:30"} [2026-01-10 17:20:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2OEI5OUVCQkZDNjNCRUI5AA== [2026-01-10 17:20:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2OEI5OUVCQkZDNjNCRUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2OEI5OUVCQkZDNjNCRUI5AA==\",\"timestamp\":\"1768045847\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:50+05:30"} [2026-01-10 17:20:52] [DEBUG] Ignoring event: delivered [2026-01-10 17:20:53] OpenAI success for 260110008 [2026-01-10 17:20:53] Saved to DB: prescription 26 [2026-01-10 17:20:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:50:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQTBEQjIwRTgzMEQxN0UxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQTBEQjIwRTgzMEQxN0UxAA==", "timestamp": "1768045852", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:20:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:20:54] [INFO] Sending instructions to 917202000200 [2026-01-10 17:20:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:20:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:20:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a323cb2ebe24b7e8e6d1615e7c5c89b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:20:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:50:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFODJCMkUyRjVENkE1QkFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFODJCMkUyRjVENkE1QkFBAA==", "timestamp": "1768045857", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:20:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:20:59] [INFO] Sending instructions to 917202000200 [2026-01-10 17:20:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:20:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:21:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ab1146a79474cbfaf4ce9399dda1700", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:21:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQTBEQjIwRTgzMEQxN0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQTBEQjIwRTgzMEQxN0UxAA==\",\"timestamp\":\"1768045852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:57+05:30"} [2026-01-10 17:21:00] [DEBUG] Ignoring event: delivered [2026-01-10 17:21:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQTBEQjIwRTgzMEQxN0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQTBEQjIwRTgzMEQxN0UxAA==\",\"timestamp\":\"1768045852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:20:57+05:30"} [2026-01-10 17:21:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEIxQTBEQjIwRTgzMEQxN0UxAA== [2026-01-10 17:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFODJCMkUyRjVENkE1QkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFODJCMkUyRjVENkE1QkFBAA==\",\"timestamp\":\"1768045857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:21:01+05:30"} [2026-01-10 17:21:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:20:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFODJCMkUyRjVENkE1QkFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFODJCMkUyRjVENkE1QkFBAA==\",\"timestamp\":\"1768045857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:21:01+05:30"} [2026-01-10 17:21:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFODJCMkUyRjVENkE1QkFBAA== [2026-01-10 17:21:03] [DEBUG] Ignoring event: delivered [2026-01-10 17:21:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:51:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCODU1RkYxM0Q3RTQ3QUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCODU1RkYxM0Q3RTQ3QUMxAA==", "timestamp": "1768045863", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:21:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:21:04] [INFO] Sending instructions to 917202000200 [2026-01-10 17:21:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:21:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:21:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22553959197a4681860adcc53d262ca8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:21:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:21:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCODU1RkYxM0Q3RTQ3QUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCODU1RkYxM0Q3RTQ3QUMxAA==\",\"timestamp\":\"1768045863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:21:09+05:30"} [2026-01-10 17:21:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCODU1RkYxM0Q3RTQ3QUMxAA== [2026-01-10 17:21:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:21:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCODU1RkYxM0Q3RTQ3QUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJCODU1RkYxM0Q3RTQ3QUMxAA==\",\"timestamp\":\"1768045863\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:21:16+05:30"} [2026-01-10 17:21:20] [DEBUG] Ignoring event: delivered [2026-01-10 17:21:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:21:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919830946010","text":"\u2705 *Booking Confirmed!*\n\n\ud83d\udccb *Booking ID:* BK260110004\n\ud83d\udcc5 *Date:* 10 Jan 2026\n\u23f0 *Time:* 10:00 AM\n\ud83d\udd2c *Tests:* CBC, MP, Widal Test\n\nYou will receive updates on WhatsApp."} [2026-01-10 17:21:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba20e97d75164fcb81f4ef9a327ce43f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:21:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:51:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QzBFNEYyMzdDRjk5RERGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QzBFNEYyMzdDRjk5RERGAA==", "timestamp": "1768045898", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:21:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:21:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:21:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:21:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:21:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3017c1eea11b4544b9c95f72e00530fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:21:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:21:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919830946010","text":"Thank you for using Prescription Explainer! \ud83d\ude4f\n\n\ud83d\udccb *Analyze another prescription?*\nSend: EXPLAIN\n\n\ud83d\udcc2 *View your prescriptions:*\nhttps:\/\/wf1.feliz.health\/my-prescriptions.php?phone=919830946010"} [2026-01-10 17:21:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee337c8003f74731942d7a487d4f6f60", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:21:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:51:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkE1MTlEQ0IxNDk2MEFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkE1MTlEQ0IxNDk2MEFCAA==", "timestamp": "1768045906", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:21:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:21:48] [INFO] Sending instructions to 917202000200 [2026-01-10 17:21:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:21:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:21:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3598efb4c792437badd09fda169611d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:21:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QzBFNEYyMzdDRjk5RERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QzBFNEYyMzdDRjk5RERGAA==\",\"timestamp\":\"1768045898\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:21:50+05:30"} [2026-01-10 17:21:51] [DEBUG] Ignoring event: delivered [2026-01-10 17:21:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QzBFNEYyMzdDRjk5RERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QzBFNEYyMzdDRjk5RERGAA==\",\"timestamp\":\"1768045898\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:21:50+05:30"} [2026-01-10 17:21:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY5QzBFNEYyMzdDRjk5RERGAA== [2026-01-10 17:21:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:51:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjc0NDYxMDMxQTUyMzkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjc0NDYxMDMxQTUyMzkxAA==", "timestamp": "1768045914", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:21:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:21:55] [INFO] Sending instructions to 917202000200 [2026-01-10 17:21:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:21:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:21:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0317446967074e2094e821a5762f4a20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:22:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:21:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkE1MTlEQ0IxNDk2MEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkE1MTlEQ0IxNDk2MEFCAA==\",\"timestamp\":\"1768045906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:00+05:30"} [2026-01-10 17:22:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkE1MTlEQ0IxNDk2MEFCAA== [2026-01-10 17:22:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:21:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkE1MTlEQ0IxNDk2MEFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREQkE1MTlEQ0IxNDk2MEFCAA==\",\"timestamp\":\"1768045906\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:00+05:30"} [2026-01-10 17:22:02] [DEBUG] Ignoring event: delivered [2026-01-10 17:22:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:52:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNzZERTQzQzc5QUU1OTUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNzZERTQzQzc5QUU1OTUyAA==", "timestamp": "1768045921", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:22:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:22:04] [INFO] Sending instructions to 917202000200 [2026-01-10 17:22:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:22:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:22:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:21:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjc0NDYxMDMxQTUyMzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjc0NDYxMDMxQTUyMzkxAA==\",\"timestamp\":\"1768045914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:03+05:30"} [2026-01-10 17:22:04] [DEBUG] Ignoring event: delivered [2026-01-10 17:22:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f650c4f7579443fba72da1bd27f8ac6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:22:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:21:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjc0NDYxMDMxQTUyMzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjc0NDYxMDMxQTUyMzkxAA==\",\"timestamp\":\"1768045914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:03+05:30"} [2026-01-10 17:22:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjc0NDYxMDMxQTUyMzkxAA== [2026-01-10 17:22:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:22:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNzZERTQzQzc5QUU1OTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNzZERTQzQzc5QUU1OTUyAA==\",\"timestamp\":\"1768045921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:05+05:30"} [2026-01-10 17:22:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNzZERTQzQzc5QUU1OTUyAA== [2026-01-10 17:22:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:22:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNzZERTQzQzc5QUU1OTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCNzZERTQzQzc5QUU1OTUyAA==\",\"timestamp\":\"1768045921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:05+05:30"} [2026-01-10 17:22:07] [DEBUG] Ignoring event: delivered [2026-01-10 17:22:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:52:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzQTNBOUE5MDdDNkVDRDhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzQTNBOUE5MDdDNkVDRDhCAA==", "timestamp": "1768045929", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:22:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:22:11] [INFO] Sending instructions to 917202000200 [2026-01-10 17:22:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:22:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:22:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bddac0c1d6aa43e4aa327fc3e8a047fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:22:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:22:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzQTNBOUE5MDdDNkVDRDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzQTNBOUE5MDdDNkVDRDhCAA==\",\"timestamp\":\"1768045929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:15+05:30"} [2026-01-10 17:22:16] [DEBUG] Ignoring event: delivered [2026-01-10 17:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:22:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzQTNBOUE5MDdDNkVDRDhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzQTNBOUE5MDdDNkVDRDhCAA==\",\"timestamp\":\"1768045929\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:17+05:30"} [2026-01-10 17:22:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkzQTNBOUE5MDdDNkVDRDhCAA== [2026-01-10 17:22:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:52:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4OTU1N0FBNjczMzJFRjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4OTU1N0FBNjczMzJFRjFEAA==", "timestamp": "1768045941", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:22:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:22:23] [INFO] Sending instructions to 917202000200 [2026-01-10 17:22:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:22:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:22:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abb64f78fd574f24bff4157c392d077c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:22:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:22:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4OTU1N0FBNjczMzJFRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4OTU1N0FBNjczMzJFRjFEAA==\",\"timestamp\":\"1768045941\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:28+05:30"} [2026-01-10 17:22:29] [DEBUG] Ignoring event: delivered [2026-01-10 17:22:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:22:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4OTU1N0FBNjczMzJFRjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4OTU1N0FBNjczMzJFRjFEAA==\",\"timestamp\":\"1768045941\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:22:28+05:30"} [2026-01-10 17:22:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ4OTU1N0FBNjczMzJFRjFEAA== [2026-01-10 17:23:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:53:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5MzRFNDJBRjE1NUIwRTgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5MzRFNDJBRjE1NUIwRTgzAA==", "timestamp": "1768045979", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:23:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:23:00] [INFO] Sending instructions to 917202000200 [2026-01-10 17:23:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:23:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:23:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "916c175085cf48f3a680b9d517394ad1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:23:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:23:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5MzRFNDJBRjE1NUIwRTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5MzRFNDJBRjE1NUIwRTgzAA==\",\"timestamp\":\"1768045979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:23:02+05:30"} [2026-01-10 17:23:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5MzRFNDJBRjE1NUIwRTgzAA== [2026-01-10 17:23:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:23:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5MzRFNDJBRjE1NUIwRTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM5MzRFNDJBRjE1NUIwRTgzAA==\",\"timestamp\":\"1768045979\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:23:02+05:30"} [2026-01-10 17:23:03] [DEBUG] Ignoring event: delivered [2026-01-10 17:23:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:53:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCNTQ2NkE1OURCQzc4MUEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCNTQ2NkE1OURCQzc4MUEyAA==", "timestamp": "1768045987", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:23:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:23:08] [INFO] Sending instructions to 917202000200 [2026-01-10 17:23:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:23:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:23:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7abbfb28f80844dca01c1c21fda9deeb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:23:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:23:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCNTQ2NkE1OURCQzc4MUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCNTQ2NkE1OURCQzc4MUEyAA==\",\"timestamp\":\"1768045987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:23:15+05:30"} [2026-01-10 17:23:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCNTQ2NkE1OURCQzc4MUEyAA== [2026-01-10 17:23:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:23:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCNTQ2NkE1OURCQzc4MUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlCNTQ2NkE1OURCQzc4MUEyAA==\",\"timestamp\":\"1768045987\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:23:15+05:30"} [2026-01-10 17:23:16] [DEBUG] Ignoring event: delivered [2026-01-10 17:23:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:53:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2QkNCQTlCREIzNDZDNjgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2QkNCQTlCREIzNDZDNjgxAA==", "timestamp": "1768045994", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:23:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:23:16] [INFO] Sending instructions to 917202000200 [2026-01-10 17:23:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:23:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:23:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3959f0794aa141a4bdceda89a3fecd34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:23:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2QkNCQTlCREIzNDZDNjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2QkNCQTlCREIzNDZDNjgxAA==\",\"timestamp\":\"1768045994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:23:21+05:30"} [2026-01-10 17:23:21] [DEBUG] Ignoring event: delivered [2026-01-10 17:23:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:53:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzNDVBMjdBMTlERUNFRTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzNDVBMjdBMTlERUNFRTBDAA==", "timestamp": "1768046003", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:23:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:23:25] [INFO] Sending instructions to 917202000200 [2026-01-10 17:23:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:23:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:23:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "452405be87cd442a8886004be303245d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:23:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2QkNCQTlCREIzNDZDNjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2QkNCQTlCREIzNDZDNjgxAA==\",\"timestamp\":\"1768045994\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:23:25+05:30"} [2026-01-10 17:23:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2QkNCQTlCREIzNDZDNjgxAA== [2026-01-10 17:23:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:23:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzNDVBMjdBMTlERUNFRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzNDVBMjdBMTlERUNFRTBDAA==\",\"timestamp\":\"1768046003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:23:26+05:30"} [2026-01-10 17:23:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzNDVBMjdBMTlERUNFRTBDAA== [2026-01-10 17:23:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:23:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzNDVBMjdBMTlERUNFRTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgzNDVBMjdBMTlERUNFRTBDAA==\",\"timestamp\":\"1768046003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:23:31+05:30"} [2026-01-10 17:23:32] [DEBUG] Ignoring event: delivered [2026-01-10 17:24:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:54:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRjA5MjlDRkM5NTA2MjExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRjA5MjlDRkM5NTA2MjExAA==", "timestamp": "1768046042", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:24:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:24:03] [INFO] Sending instructions to 917202000200 [2026-01-10 17:24:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:24:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:24:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2e17ba563504c6c9a4bb8ad4646604c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:24:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRjA5MjlDRkM5NTA2MjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRjA5MjlDRkM5NTA2MjExAA==\",\"timestamp\":\"1768046042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:05+05:30"} [2026-01-10 17:24:06] [DEBUG] Ignoring event: delivered [2026-01-10 17:24:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRjA5MjlDRkM5NTA2MjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRjA5MjlDRkM5NTA2MjExAA==\",\"timestamp\":\"1768046042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:11+05:30"} [2026-01-10 17:24:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjlBRjA5MjlDRkM5NTA2MjExAA== [2026-01-10 17:24:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:54:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBRUI3MTFBNEYzRDU1Qzk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBRUI3MTFBNEYzRDU1Qzk3AA==", "timestamp": "1768046050", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:24:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:24:12] [INFO] Sending instructions to 917202000200 [2026-01-10 17:24:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:24:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:24:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd75ba9b94b549ffa796c84adb5b8834", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:24:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBRUI3MTFBNEYzRDU1Qzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBRUI3MTFBNEYzRDU1Qzk3AA==\",\"timestamp\":\"1768046050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:13+05:30"} [2026-01-10 17:24:14] [DEBUG] Ignoring event: delivered [2026-01-10 17:24:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBRUI3MTFBNEYzRDU1Qzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBRUI3MTFBNEYzRDU1Qzk3AA==\",\"timestamp\":\"1768046050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:17+05:30"} [2026-01-10 17:24:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjRBRUI3MTFBNEYzRDU1Qzk3AA== [2026-01-10 17:24:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:54:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBMTEwNEFDREREQUFEMDZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBMTEwNEFDREREQUFEMDZCAA==", "timestamp": "1768046057", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:24:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:24:19] [INFO] Sending instructions to 917202000200 [2026-01-10 17:24:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:24:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:24:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "002f32b8a96341e9b5006f574301a6bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:24:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBMTEwNEFDREREQUFEMDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBMTEwNEFDREREQUFEMDZCAA==\",\"timestamp\":\"1768046057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:21+05:30"} [2026-01-10 17:24:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBMTEwNEFDREREQUFEMDZCAA== [2026-01-10 17:24:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBMTEwNEFDREREQUFEMDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRBMTEwNEFDREREQUFEMDZCAA==\",\"timestamp\":\"1768046057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:21+05:30"} [2026-01-10 17:24:22] [DEBUG] Ignoring event: delivered [2026-01-10 17:24:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:54:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEMjlGOTc0MzBBMTQ4MDRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEMjlGOTc0MzBBMTQ4MDRGAA==", "timestamp": "1768046065", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:24:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:24:27] [INFO] Sending instructions to 917202000200 [2026-01-10 17:24:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:24:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:24:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ac11dc2d3144916a27d7a5e36fb63a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEMjlGOTc0MzBBMTQ4MDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEMjlGOTc0MzBBMTQ4MDRGAA==\",\"timestamp\":\"1768046065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:29+05:30"} [2026-01-10 17:24:30] [DEBUG] Ignoring event: delivered [2026-01-10 17:24:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEMjlGOTc0MzBBMTQ4MDRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEMjlGOTc0MzBBMTQ4MDRGAA==\",\"timestamp\":\"1768046065\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:31+05:30"} [2026-01-10 17:24:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVEMjlGOTc0MzBBMTQ4MDRGAA== [2026-01-10 17:24:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:54:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRDFENUIzOUQyNEY4Mzk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRDFENUIzOUQyNEY4Mzk3AA==", "timestamp": "1768046073", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:24:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:24:34] [INFO] Sending instructions to 917202000200 [2026-01-10 17:24:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:24:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:24:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8285fe0f603348e196768f3690a8b975", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:24:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRDFENUIzOUQyNEY4Mzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRDFENUIzOUQyNEY4Mzk3AA==\",\"timestamp\":\"1768046073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:35+05:30"} [2026-01-10 17:24:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:24:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:24:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRDFENUIzOUQyNEY4Mzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRDFENUIzOUQyNEY4Mzk3AA==\",\"timestamp\":\"1768046073\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:24:41+05:30"} [2026-01-10 17:24:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRDFENUIzOUQyNEY4Mzk3AA== [2026-01-10 17:25:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:55:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5NjgzRDBGNTIzODIyQjhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5NjgzRDBGNTIzODIyQjhGAA==", "timestamp": "1768046111", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:25:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:25:13] [INFO] Sending instructions to 917202000200 [2026-01-10 17:25:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:25:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:25:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95f1d3afd53a458ba5bace1705993b30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:25:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:25:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5NjgzRDBGNTIzODIyQjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5NjgzRDBGNTIzODIyQjhGAA==\",\"timestamp\":\"1768046111\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:25:16+05:30"} [2026-01-10 17:25:17] [DEBUG] Ignoring event: delivered [2026-01-10 17:25:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:25:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5NjgzRDBGNTIzODIyQjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5NjgzRDBGNTIzODIyQjhGAA==\",\"timestamp\":\"1768046111\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:25:16+05:30"} [2026-01-10 17:25:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg5NjgzRDBGNTIzODIyQjhGAA== [2026-01-10 17:25:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:55:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4OUVEQTI2Qzk2NTc3NzA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4OUVEQTI2Qzk2NTc3NzA2AA==", "timestamp": "1768046118", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:25:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:25:20] [INFO] Sending instructions to 917202000200 [2026-01-10 17:25:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:25:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:25:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2950d7542b3f4b91aec5e81f20f907d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:25:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:25:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4OUVEQTI2Qzk2NTc3NzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4OUVEQTI2Qzk2NTc3NzA2AA==\",\"timestamp\":\"1768046118\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:25:24+05:30"} [2026-01-10 17:25:25] [DEBUG] Ignoring event: delivered [2026-01-10 17:25:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:25:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4OUVEQTI2Qzk2NTc3NzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4OUVEQTI2Qzk2NTc3NzA2AA==\",\"timestamp\":\"1768046118\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:25:27+05:30"} [2026-01-10 17:25:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg4OUVEQTI2Qzk2NTc3NzA2AA== [2026-01-10 17:25:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:55:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUyQUE0QUJEMDdFNDUyMTU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUyQUE0QUJEMDdFNDUyMTU2AA==", "timestamp": "1768046126", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:25:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:25:28] [INFO] Sending instructions to 917202000200 [2026-01-10 17:25:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:25:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:25:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9823925bd07741a2a67d3c25a8d76eb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:25:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUyQUE0QUJEMDdFNDUyMTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUyQUE0QUJEMDdFNDUyMTU2AA==\",\"timestamp\":\"1768046126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:25:29+05:30"} [2026-01-10 17:25:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUyQUE0QUJEMDdFNDUyMTU2AA== [2026-01-10 17:25:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:25:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUyQUE0QUJEMDdFNDUyMTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUyQUE0QUJEMDdFNDUyMTU2AA==\",\"timestamp\":\"1768046126\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:25:30+05:30"} [2026-01-10 17:25:31] [DEBUG] Ignoring event: delivered [2026-01-10 17:25:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:55:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCREY0ODlDMkE0MDQzMEZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCREY0ODlDMkE0MDQzMEZGAA==", "timestamp": "1768046133", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:25:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:25:35] [INFO] Sending instructions to 917202000200 [2026-01-10 17:25:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:25:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:25:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "610c965ff10d4b40a32e33cbc5157fe6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:25:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:25:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCREY0ODlDMkE0MDQzMEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCREY0ODlDMkE0MDQzMEZGAA==\",\"timestamp\":\"1768046133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:25:37+05:30"} [2026-01-10 17:25:37] [DEBUG] Ignoring event: delivered [2026-01-10 17:25:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:25:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCREY0ODlDMkE0MDQzMEZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCREY0ODlDMkE0MDQzMEZGAA==\",\"timestamp\":\"1768046133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:25:39+05:30"} [2026-01-10 17:25:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCREY0ODlDMkE0MDQzMEZGAA== [2026-01-10 17:26:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:56:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QTFBMzBDRUQxRUNBREIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QTFBMzBDRUQxRUNBREIyAA==", "timestamp": "1768046172", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:26:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:26:14] [INFO] Sending instructions to 917202000200 [2026-01-10 17:26:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:26:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:26:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b66851305a9948b1b00a427326e6ec85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:26:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QTFBMzBDRUQxRUNBREIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QTFBMzBDRUQxRUNBREIyAA==\",\"timestamp\":\"1768046172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:26:15+05:30"} [2026-01-10 17:26:16] [DEBUG] Ignoring event: delivered [2026-01-10 17:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:26:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QTFBMzBDRUQxRUNBREIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QTFBMzBDRUQxRUNBREIyAA==\",\"timestamp\":\"1768046172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:26:15+05:30"} [2026-01-10 17:26:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QTFBMzBDRUQxRUNBREIyAA== [2026-01-10 17:26:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:56:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1MjM3REEzREY0OTc3QzI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1MjM3REEzREY0OTc3QzI4AA==", "timestamp": "1768046180", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:26:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:26:21] [INFO] Sending instructions to 917202000200 [2026-01-10 17:26:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:26:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:26:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c4600c19797453c89a486183be3d21c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:26:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:26:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1MjM3REEzREY0OTc3QzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1MjM3REEzREY0OTc3QzI4AA==\",\"timestamp\":\"1768046180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:26:22+05:30"} [2026-01-10 17:26:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1MjM3REEzREY0OTc3QzI4AA== [2026-01-10 17:26:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:26:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1MjM3REEzREY0OTc3QzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM1MjM3REEzREY0OTc3QzI4AA==\",\"timestamp\":\"1768046180\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:26:23+05:30"} [2026-01-10 17:26:24] [DEBUG] Ignoring event: delivered [2026-01-10 17:26:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:56:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNzQ4OTJFQ0E2NUUwMkZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNzQ4OTJFQ0E2NUUwMkZCAA==", "timestamp": "1768046187", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:26:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:26:29] [INFO] Sending instructions to 917202000200 [2026-01-10 17:26:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:26:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:26:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "919f048d7ed3430bae86603f03c0e010", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:26:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNzQ4OTJFQ0E2NUUwMkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNzQ4OTJFQ0E2NUUwMkZCAA==\",\"timestamp\":\"1768046187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:26:29+05:30"} [2026-01-10 17:26:30] [DEBUG] Ignoring event: delivered [2026-01-10 17:26:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:26:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNzQ4OTJFQ0E2NUUwMkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNzQ4OTJFQ0E2NUUwMkZCAA==\",\"timestamp\":\"1768046187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:26:29+05:30"} [2026-01-10 17:26:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMzNzQ4OTJFQ0E2NUUwMkZCAA== [2026-01-10 17:26:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:56:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4MDdEMjA1MUVFODIzRjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4MDdEMjA1MUVFODIzRjA5AA==", "timestamp": "1768046195", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:26:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:26:37] [INFO] Sending instructions to 917202000200 [2026-01-10 17:26:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:26:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:26:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0cb4f43affb14902b5adcbd9cfa0396d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:26:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4MDdEMjA1MUVFODIzRjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4MDdEMjA1MUVFODIzRjA5AA==\",\"timestamp\":\"1768046195\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:26:38+05:30"} [2026-01-10 17:26:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4MDdEMjA1MUVFODIzRjA5AA== [2026-01-10 17:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:26:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4MDdEMjA1MUVFODIzRjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4MDdEMjA1MUVFODIzRjA5AA==\",\"timestamp\":\"1768046195\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:26:38+05:30"} [2026-01-10 17:26:39] [DEBUG] Ignoring event: delivered [2026-01-10 17:27:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:57:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwOTgyQUM5NjNDRURDMDZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwOTgyQUM5NjNDRURDMDZFAA==", "timestamp": "1768046233", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:27:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:27:15] [INFO] Sending instructions to 917202000200 [2026-01-10 17:27:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:27:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:27:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad0366d91b0844569274cbe1868b1b78", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwOTgyQUM5NjNDRURDMDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwOTgyQUM5NjNDRURDMDZFAA==\",\"timestamp\":\"1768046233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:19+05:30"} [2026-01-10 17:27:19] [DEBUG] Ignoring event: delivered [2026-01-10 17:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwOTgyQUM5NjNDRURDMDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwOTgyQUM5NjNDRURDMDZFAA==\",\"timestamp\":\"1768046233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:19+05:30"} [2026-01-10 17:27:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgwOTgyQUM5NjNDRURDMDZFAA== [2026-01-10 17:27:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:57:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRjM0MURCRkJGRUEzOTJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRjM0MURCRkJGRUEzOTJEAA==", "timestamp": "1768046241", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:27:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:27:23] [INFO] Sending instructions to 917202000200 [2026-01-10 17:27:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:27:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:27:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "71851cdcbe2946f991605e5881bd83b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:27:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRjM0MURCRkJGRUEzOTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRjM0MURCRkJGRUEzOTJEAA==\",\"timestamp\":\"1768046241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:25+05:30"} [2026-01-10 17:27:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRjM0MURCRkJGRUEzOTJEAA== [2026-01-10 17:27:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRjM0MURCRkJGRUEzOTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UxRjM0MURCRkJGRUEzOTJEAA==\",\"timestamp\":\"1768046241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:29+05:30"} [2026-01-10 17:27:29] [DEBUG] Ignoring event: delivered [2026-01-10 17:27:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:57:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwOUNFODdGNDAwRjYwRTE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwOUNFODdGNDAwRjYwRTE1AA==", "timestamp": "1768046249", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:27:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:27:30] [INFO] Sending instructions to 917202000200 [2026-01-10 17:27:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:27:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:27:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4dc7a81833394573afb436d295cc93b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:27:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwOUNFODdGNDAwRjYwRTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwOUNFODdGNDAwRjYwRTE1AA==\",\"timestamp\":\"1768046249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:33+05:30"} [2026-01-10 17:27:33] [DEBUG] Ignoring event: delivered [2026-01-10 17:27:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwOUNFODdGNDAwRjYwRTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwOUNFODdGNDAwRjYwRTE1AA==\",\"timestamp\":\"1768046249\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:36+05:30"} [2026-01-10 17:27:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0UwOUNFODdGNDAwRjYwRTE1AA== [2026-01-10 17:27:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:57:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCMUJFMUZFREIyMzMyQTA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCMUJFMUZFREIyMzMyQTA1AA==", "timestamp": "1768046256", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:27:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:27:38] [INFO] Sending instructions to 917202000200 [2026-01-10 17:27:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:27:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:27:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5d150b6cb264f5dbbe04f1bb80c940a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:27:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCMUJFMUZFREIyMzMyQTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCMUJFMUZFREIyMzMyQTA1AA==\",\"timestamp\":\"1768046256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:42+05:30"} [2026-01-10 17:27:42] [DEBUG] Ignoring event: delivered [2026-01-10 17:27:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:57:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDVCRjBFQzM5MEVDQ0JFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDVCRjBFQzM5MEVDQ0JFAA==", "timestamp": "1768046264", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:27:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:27:45] [INFO] Sending instructions to 917202000200 [2026-01-10 17:27:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:27:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:27:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a56076bf2de148a3980745457b8b05bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:27:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCMUJFMUZFREIyMzMyQTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCMUJFMUZFREIyMzMyQTA1AA==\",\"timestamp\":\"1768046256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:47+05:30"} [2026-01-10 17:27:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdCMUJFMUZFREIyMzMyQTA1AA== [2026-01-10 17:27:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDVCRjBFQzM5MEVDQ0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDVCRjBFQzM5MEVDQ0JFAA==\",\"timestamp\":\"1768046264\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:50+05:30"} [2026-01-10 17:27:50] [DEBUG] Ignoring event: delivered [2026-01-10 17:27:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:57:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFN0IwRkM0N0ZBNzBBOENGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFN0IwRkM0N0ZBNzBBOENGAA==", "timestamp": "1768046271", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:27:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:27:53] [INFO] Sending instructions to 917202000200 [2026-01-10 17:27:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:27:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:27:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87532e49e526444480bfb0761c496eb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:27:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDVCRjBFQzM5MEVDQ0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDVCRjBFQzM5MEVDQ0JFAA==\",\"timestamp\":\"1768046264\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:53+05:30"} [2026-01-10 17:27:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU2MDVCRjBFQzM5MEVDQ0JFAA== [2026-01-10 17:28:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFN0IwRkM0N0ZBNzBBOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFN0IwRkM0N0ZBNzBBOENGAA==\",\"timestamp\":\"1768046271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:27:59+05:30"} [2026-01-10 17:28:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFN0IwRkM0N0ZBNzBBOENGAA== [2026-01-10 17:28:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:27:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFN0IwRkM0N0ZBNzBBOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFN0IwRkM0N0ZBNzBBOENGAA==\",\"timestamp\":\"1768046271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:02+05:30"} [2026-01-10 17:28:03] [DEBUG] Ignoring event: delivered [2026-01-10 17:28:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:58:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMUQ5RUIzQUVDMDRCMkM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMUQ5RUIzQUVDMDRCMkM4AA==", "timestamp": "1768046309", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:28:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:28:31] [INFO] Sending instructions to 917202000200 [2026-01-10 17:28:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:28:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:28:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5cb9a6bd7704f81861e2f6470bae951", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:28:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMUQ5RUIzQUVDMDRCMkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMUQ5RUIzQUVDMDRCMkM4AA==\",\"timestamp\":\"1768046309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:32+05:30"} [2026-01-10 17:28:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMUQ5RUIzQUVDMDRCMkM4AA== [2026-01-10 17:28:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMUQ5RUIzQUVDMDRCMkM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwMUQ5RUIzQUVDMDRCMkM4AA==\",\"timestamp\":\"1768046309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:36+05:30"} [2026-01-10 17:28:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:28:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:58:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MUM4NTE2MDJBMzFCNTU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MUM4NTE2MDJBMzFCNTU0AA==", "timestamp": "1768046317", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:28:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:28:38] [INFO] Sending instructions to 917202000200 [2026-01-10 17:28:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:28:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:28:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f76ffab01fbf4dd980cfe54bc6dac985", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:28:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:28:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MUM4NTE2MDJBMzFCNTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MUM4NTE2MDJBMzFCNTU0AA==\",\"timestamp\":\"1768046317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:40+05:30"} [2026-01-10 17:28:40] [DEBUG] Ignoring event: delivered [2026-01-10 17:28:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:28:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MUM4NTE2MDJBMzFCNTU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MUM4NTE2MDJBMzFCNTU0AA==\",\"timestamp\":\"1768046317\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:42+05:30"} [2026-01-10 17:28:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY1MUM4NTE2MDJBMzFCNTU0AA== [2026-01-10 17:28:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:58:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOEY5MTAzNzU5NUJENEI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOEY5MTAzNzU5NUJENEI5AA==", "timestamp": "1768046324", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:28:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:28:46] [INFO] Sending instructions to 917202000200 [2026-01-10 17:28:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:28:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:28:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8781f78b56e74c2ca627e0f8a22a0d96", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:28:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:28:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOEY5MTAzNzU5NUJENEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOEY5MTAzNzU5NUJENEI5AA==\",\"timestamp\":\"1768046324\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:49+05:30"} [2026-01-10 17:28:50] [DEBUG] Ignoring event: delivered [2026-01-10 17:28:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:28:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOEY5MTAzNzU5NUJENEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOEY5MTAzNzU5NUJENEI5AA==\",\"timestamp\":\"1768046324\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:49+05:30"} [2026-01-10 17:28:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIxOEY5MTAzNzU5NUJENEI5AA== [2026-01-10 17:28:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:58:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4MUZENzY4RkU0MUQyQTg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4MUZENzY4RkU0MUQyQTg0AA==", "timestamp": "1768046331", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:28:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:28:53] [INFO] Sending instructions to 917202000200 [2026-01-10 17:28:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:28:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:28:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4deb4e293924c958e73906d144cb148", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:28:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4MUZENzY4RkU0MUQyQTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4MUZENzY4RkU0MUQyQTg0AA==\",\"timestamp\":\"1768046331\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:54+05:30"} [2026-01-10 17:28:55] [DEBUG] Ignoring event: delivered [2026-01-10 17:28:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:28:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4MUZENzY4RkU0MUQyQTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4MUZENzY4RkU0MUQyQTg0AA==\",\"timestamp\":\"1768046331\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:28:56+05:30"} [2026-01-10 17:28:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEE4MUZENzY4RkU0MUQyQTg0AA== [2026-01-10 17:29:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:59:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NjFENUVFRDk3OTRDQjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NjFENUVFRDk3OTRDQjRBAA==", "timestamp": "1768046370", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:29:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:29:31] [INFO] Sending instructions to 917202000200 [2026-01-10 17:29:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:29:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:29:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c4924182ccd4d1ba14cb9b9e0b4341c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:29:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:29:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NjFENUVFRDk3OTRDQjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NjFENUVFRDk3OTRDQjRBAA==\",\"timestamp\":\"1768046370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:29:35+05:30"} [2026-01-10 17:29:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:29:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:29:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NjFENUVFRDk3OTRDQjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NjFENUVFRDk3OTRDQjRBAA==\",\"timestamp\":\"1768046370\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:29:35+05:30"} [2026-01-10 17:29:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg2NjFENUVFRDk3OTRDQjRBAA== [2026-01-10 17:29:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:59:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDRDgwOUI4MjU4NjNGOTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDRDgwOUI4MjU4NjNGOTM3AA==", "timestamp": "1768046379", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:29:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:29:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:29:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:29:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:29:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd70027113ce4eda86a166c293aa59fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:29:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDRDgwOUI4MjU4NjNGOTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDRDgwOUI4MjU4NjNGOTM3AA==\",\"timestamp\":\"1768046379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:29:47+05:30"} [2026-01-10 17:29:47] [DEBUG] Ignoring event: delivered [2026-01-10 17:29:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:59:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1NDJBQUQyOEE1QkM3MkYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1NDJBQUQyOEE1QkM3MkYwAA==", "timestamp": "1768046386", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:29:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:29:48] [INFO] Sending instructions to 917202000200 [2026-01-10 17:29:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:29:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:29:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13114033dcbd42f7b030766ffa8e5340", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:29:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDRDgwOUI4MjU4NjNGOTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDRDgwOUI4MjU4NjNGOTM3AA==\",\"timestamp\":\"1768046379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:29:48+05:30"} [2026-01-10 17:29:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDRDgwOUI4MjU4NjNGOTM3AA== [2026-01-10 17:29:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:29:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1NDJBQUQyOEE1QkM3MkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1NDJBQUQyOEE1QkM3MkYwAA==\",\"timestamp\":\"1768046386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:29:50+05:30"} [2026-01-10 17:29:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1NDJBQUQyOEE1QkM3MkYwAA== [2026-01-10 17:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:29:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1NDJBQUQyOEE1QkM3MkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ1NDJBQUQyOEE1QkM3MkYwAA==\",\"timestamp\":\"1768046386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:29:55+05:30"} [2026-01-10 17:29:55] [DEBUG] Ignoring event: delivered [2026-01-10 17:29:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 11:59:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxRTc3RDlGRTY5OUUwRTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxRTc3RDlGRTY5OUUwRTAzAA==", "timestamp": "1768046394", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:29:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:29:55] [INFO] Sending instructions to 917202000200 [2026-01-10 17:29:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:29:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:29:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd2b9de366334f19a5f12284b4d17c65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:29:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxRTc3RDlGRTY5OUUwRTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxRTc3RDlGRTY5OUUwRTAzAA==\",\"timestamp\":\"1768046394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:30:02+05:30"} [2026-01-10 17:30:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxRTc3RDlGRTY5OUUwRTAzAA== [2026-01-10 17:30:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:29:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxRTc3RDlGRTY5OUUwRTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkxRTc3RDlGRTY5OUUwRTAzAA==\",\"timestamp\":\"1768046394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:30:02+05:30"} [2026-01-10 17:30:03] [DEBUG] Ignoring event: delivered [2026-01-10 17:30:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:00:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEM0M4NzM0Qzg1QjNBMjEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEM0M4NzM0Qzg1QjNBMjEyAA==", "timestamp": "1768046432", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:30:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:30:34] [INFO] Sending instructions to 917202000200 [2026-01-10 17:30:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:30:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:30:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0f4c8dc31b84c6682362bcf77004381", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:30:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEM0M4NzM0Qzg1QjNBMjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEM0M4NzM0Qzg1QjNBMjEyAA==\",\"timestamp\":\"1768046432\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:30:39+05:30"} [2026-01-10 17:30:39] [DEBUG] Ignoring event: delivered [2026-01-10 17:30:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEM0M4NzM0Qzg1QjNBMjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEM0M4NzM0Qzg1QjNBMjEyAA==\",\"timestamp\":\"1768046432\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:30:40+05:30"} [2026-01-10 17:30:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEM0M4NzM0Qzg1QjNBMjEyAA== [2026-01-10 17:30:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:00:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMEU2ODY3RTI5MUQxM0JFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMEU2ODY3RTI5MUQxM0JFAA==", "timestamp": "1768046441", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:30:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:30:42] [INFO] Sending instructions to 917202000200 [2026-01-10 17:30:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:30:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:30:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd5243053e824f2cbde0eddbc36166c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:30:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:30:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMEU2ODY3RTI5MUQxM0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMEU2ODY3RTI5MUQxM0JFAA==\",\"timestamp\":\"1768046441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:30:44+05:30"} [2026-01-10 17:30:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMEU2ODY3RTI5MUQxM0JFAA== [2026-01-10 17:30:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:30:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMEU2ODY3RTI5MUQxM0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZBMEU2ODY3RTI5MUQxM0JFAA==\",\"timestamp\":\"1768046441\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:30:44+05:30"} [2026-01-10 17:30:44] [DEBUG] Ignoring event: delivered [2026-01-10 17:30:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:00:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM3NUUzRTY5MjczQTFEQUVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM3NUUzRTY5MjczQTFEQUVBAA==", "timestamp": "1768046448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:30:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:30:50] [INFO] Sending instructions to 917202000200 [2026-01-10 17:30:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:30:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:30:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "407afea00a564e51a976e1231414c629", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:30:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:30:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM3NUUzRTY5MjczQTFEQUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM3NUUzRTY5MjczQTFEQUVBAA==\",\"timestamp\":\"1768046448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:30:55+05:30"} [2026-01-10 17:30:55] [DEBUG] Ignoring event: delivered [2026-01-10 17:30:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:30:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM3NUUzRTY5MjczQTFEQUVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM3NUUzRTY5MjczQTFEQUVBAA==\",\"timestamp\":\"1768046448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:30:57+05:30"} [2026-01-10 17:30:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM3NUUzRTY5MjczQTFEQUVBAA== [2026-01-10 17:30:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:00:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQUM4RDI2NjkxNDU5RTAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQUM4RDI2NjkxNDU5RTAyAA==", "timestamp": "1768046457", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:30:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:30:59] [INFO] Sending instructions to 917202000200 [2026-01-10 17:30:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:30:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:30:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f71acc86dfae4789b332a256b1fa4810", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:31:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQUM4RDI2NjkxNDU5RTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQUM4RDI2NjkxNDU5RTAyAA==\",\"timestamp\":\"1768046457\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:31:02+05:30"} [2026-01-10 17:31:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQUM4RDI2NjkxNDU5RTAyAA== [2026-01-10 17:31:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:30:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQUM4RDI2NjkxNDU5RTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjAwQUM4RDI2NjkxNDU5RTAyAA==\",\"timestamp\":\"1768046457\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:31:04+05:30"} [2026-01-10 17:31:04] [DEBUG] Ignoring event: delivered [2026-01-10 17:31:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:01:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNDVDQjlCMkFCQTMxNUFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNDVDQjlCMkFCQTMxNUFGAA==", "timestamp": "1768046467", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:31:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:31:09] [INFO] Sending instructions to 917202000200 [2026-01-10 17:31:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:31:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:31:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ba3a5ca4b5043eda7ed03d7b08e8b54", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:31:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:31:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNDVDQjlCMkFCQTMxNUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNDVDQjlCMkFCQTMxNUFGAA==\",\"timestamp\":\"1768046467\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:31:11+05:30"} [2026-01-10 17:31:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNDVDQjlCMkFCQTMxNUFGAA== [2026-01-10 17:31:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:31:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNDVDQjlCMkFCQTMxNUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVDNDVDQjlCMkFCQTMxNUFGAA==\",\"timestamp\":\"1768046467\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:31:13+05:30"} [2026-01-10 17:31:13] [DEBUG] Ignoring event: delivered [2026-01-10 17:31:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:01:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0M0Q1MEEyQjcxNERDRTg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0M0Q1MEEyQjcxNERDRTg4AA==", "timestamp": "1768046510", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:31:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:31:51] [INFO] Sending instructions to 917202000200 [2026-01-10 17:31:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:31:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:31:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65e9328032924e6e80528d6a0c780ed1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:31:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:31:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0M0Q1MEEyQjcxNERDRTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0M0Q1MEEyQjcxNERDRTg4AA==\",\"timestamp\":\"1768046510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:31:53+05:30"} [2026-01-10 17:31:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0M0Q1MEEyQjcxNERDRTg4AA== [2026-01-10 17:31:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:31:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0M0Q1MEEyQjcxNERDRTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE0M0Q1MEEyQjcxNERDRTg4AA==\",\"timestamp\":\"1768046510\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:31:57+05:30"} [2026-01-10 17:31:57] [DEBUG] Ignoring event: delivered [2026-01-10 17:31:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:01:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0QjEwODczQUUyNzA5MTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0QjEwODczQUUyNzA5MTM4AA==", "timestamp": "1768046518", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:31:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:31:59] [INFO] Sending instructions to 917202000200 [2026-01-10 17:31:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:31:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:32:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6a4b49d6cad4fc29738fc2675bd9f2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:32:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:31:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0QjEwODczQUUyNzA5MTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0QjEwODczQUUyNzA5MTM4AA==\",\"timestamp\":\"1768046518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:00+05:30"} [2026-01-10 17:32:01] [DEBUG] Ignoring event: delivered [2026-01-10 17:32:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:31:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0QjEwODczQUUyNzA5MTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0QjEwODczQUUyNzA5MTM4AA==\",\"timestamp\":\"1768046518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:00+05:30"} [2026-01-10 17:32:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ0QjEwODczQUUyNzA5MTM4AA== [2026-01-10 17:32:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:02:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQ0Y2OEQ4QTU2MDA4NEJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQ0Y2OEQ4QTU2MDA4NEJEAA==", "timestamp": "1768046528", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:32:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:32:10] [INFO] Sending instructions to 917202000200 [2026-01-10 17:32:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:32:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:32:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4495034ff5b455aa8c05d09604d71d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:32:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:32:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQ0Y2OEQ4QTU2MDA4NEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQ0Y2OEQ4QTU2MDA4NEJEAA==\",\"timestamp\":\"1768046528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:10+05:30"} [2026-01-10 17:32:11] [DEBUG] Ignoring event: delivered [2026-01-10 17:32:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:32:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQ0Y2OEQ4QTU2MDA4NEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQ0Y2OEQ4QTU2MDA4NEJEAA==\",\"timestamp\":\"1768046528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:11+05:30"} [2026-01-10 17:32:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIyQ0Y2OEQ4QTU2MDA4NEJEAA== [2026-01-10 17:32:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:02:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk3NDUyRjdBQjBBRDE3Qjc4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk3NDUyRjdBQjBBRDE3Qjc4AA==", "timestamp": "1768046537", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:32:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:32:18] [INFO] Sending instructions to 917202000200 [2026-01-10 17:32:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:32:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:32:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a477e05eb4624b09b7a045fe4aaceef2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:32:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:32:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk3NDUyRjdBQjBBRDE3Qjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk3NDUyRjdBQjBBRDE3Qjc4AA==\",\"timestamp\":\"1768046537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:20+05:30"} [2026-01-10 17:32:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk3NDUyRjdBQjBBRDE3Qjc4AA== [2026-01-10 17:32:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:32:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk3NDUyRjdBQjBBRDE3Qjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk3NDUyRjdBQjBBRDE3Qjc4AA==\",\"timestamp\":\"1768046537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:23+05:30"} [2026-01-10 17:32:24] [DEBUG] Ignoring event: delivered [2026-01-10 17:32:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:02:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFMjdGMDBDQURCNjYyQTZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFMjdGMDBDQURCNjYyQTZBAA==", "timestamp": "1768046544", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:32:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:32:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:32:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:32:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:32:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1ea209e42a84c1e813e334c058c81bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:32:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:32:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFMjdGMDBDQURCNjYyQTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFMjdGMDBDQURCNjYyQTZBAA==\",\"timestamp\":\"1768046544\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:26+05:30"} [2026-01-10 17:32:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFMjdGMDBDQURCNjYyQTZBAA== [2026-01-10 17:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:32:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFMjdGMDBDQURCNjYyQTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlFMjdGMDBDQURCNjYyQTZBAA==\",\"timestamp\":\"1768046544\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:27+05:30"} [2026-01-10 17:32:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:02:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGMDlCNjA0MTRGQzc1RDEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGMDlCNjA0MTRGQzc1RDEwAA==", "timestamp": "1768046553", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:32:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:32:34] [INFO] Sending instructions to 917202000200 [2026-01-10 17:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:32:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c191795ca11e43dcb6c69a392568e8ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:32:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGMDlCNjA0MTRGQzc1RDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGMDlCNjA0MTRGQzc1RDEwAA==\",\"timestamp\":\"1768046553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:35+05:30"} [2026-01-10 17:32:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:32:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGMDlCNjA0MTRGQzc1RDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGMDlCNjA0MTRGQzc1RDEwAA==\",\"timestamp\":\"1768046553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:32:36+05:30"} [2026-01-10 17:32:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGMDlCNjA0MTRGQzc1RDEwAA== [2026-01-10 17:33:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:03:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDOUU2OTYzODAxRUY5M0M0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDOUU2OTYzODAxRUY5M0M0AA==", "timestamp": "1768046591", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:33:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:33:13] [INFO] Sending instructions to 917202000200 [2026-01-10 17:33:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:33:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:33:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50657a45f5af49ea953e1e1cdc88c430", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:33:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:33:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDOUU2OTYzODAxRUY5M0M0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDOUU2OTYzODAxRUY5M0M0AA==\",\"timestamp\":\"1768046591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:33:15+05:30"} [2026-01-10 17:33:15] [DEBUG] Ignoring event: delivered [2026-01-10 17:33:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:33:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDOUU2OTYzODAxRUY5M0M0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDOUU2OTYzODAxRUY5M0M0AA==\",\"timestamp\":\"1768046591\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:33:18+05:30"} [2026-01-10 17:33:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDOUU2OTYzODAxRUY5M0M0AA== [2026-01-10 17:33:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:03:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MkY0RDg1REJDMkIxQjZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MkY0RDg1REJDMkIxQjZBAA==", "timestamp": "1768046602", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:33:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:33:24] [INFO] Sending instructions to 917202000200 [2026-01-10 17:33:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:33:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:33:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4daf3641c7b44cb9bbf307f4fb7faa43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:33:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:33:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MkY0RDg1REJDMkIxQjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MkY0RDg1REJDMkIxQjZBAA==\",\"timestamp\":\"1768046602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:33:26+05:30"} [2026-01-10 17:33:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MkY0RDg1REJDMkIxQjZBAA== [2026-01-10 17:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:33:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MkY0RDg1REJDMkIxQjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0MkY0RDg1REJDMkIxQjZBAA==\",\"timestamp\":\"1768046602\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:33:29+05:30"} [2026-01-10 17:33:29] [DEBUG] Ignoring event: delivered [2026-01-10 17:33:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:03:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMjg1RTFDOEI3MzYzN0JCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMjg1RTFDOEI3MzYzN0JCAA==", "timestamp": "1768046610", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:33:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:33:32] [INFO] Sending instructions to 917202000200 [2026-01-10 17:33:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:33:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:33:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b17f3b72da8247e6940fa910a86b4d86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:33:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMjg1RTFDOEI3MzYzN0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMjg1RTFDOEI3MzYzN0JCAA==\",\"timestamp\":\"1768046610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:33:35+05:30"} [2026-01-10 17:33:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:33:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:33:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMjg1RTFDOEI3MzYzN0JCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMjg1RTFDOEI3MzYzN0JCAA==\",\"timestamp\":\"1768046610\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:33:36+05:30"} [2026-01-10 17:33:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNEMjg1RTFDOEI3MzYzN0JCAA== [2026-01-10 17:33:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:03:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzVDNkM3NThBMDRBNDBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzVDNkM3NThBMDRBNDBDAA==", "timestamp": "1768046618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:33:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:33:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:33:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:33:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:33:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8d9f2b1abed47cc94c995f613a32e13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:33:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:33:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzVDNkM3NThBMDRBNDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzVDNkM3NThBMDRBNDBDAA==\",\"timestamp\":\"1768046618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:33:42+05:30"} [2026-01-10 17:33:43] [DEBUG] Ignoring event: delivered [2026-01-10 17:33:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:33:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzVDNkM3NThBMDRBNDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzVDNkM3NThBMDRBNDBDAA==\",\"timestamp\":\"1768046618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:33:42+05:30"} [2026-01-10 17:33:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI0QzVDNkM3NThBMDRBNDBDAA== [2026-01-10 17:34:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:04:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1N0IzMzYzODJBMDcyQjExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1N0IzMzYzODJBMDcyQjExAA==", "timestamp": "1768046658", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:34:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:34:20] [INFO] Sending instructions to 917202000200 [2026-01-10 17:34:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:34:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:34:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8cc4d0ef9c6f4b43a409a35f491b13d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:34:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:34:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1N0IzMzYzODJBMDcyQjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1N0IzMzYzODJBMDcyQjExAA==\",\"timestamp\":\"1768046658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:34:20+05:30"} [2026-01-10 17:34:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1N0IzMzYzODJBMDcyQjExAA== [2026-01-10 17:34:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:34:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1N0IzMzYzODJBMDcyQjExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1N0IzMzYzODJBMDcyQjExAA==\",\"timestamp\":\"1768046658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:34:20+05:30"} [2026-01-10 17:34:21] [DEBUG] Ignoring event: delivered [2026-01-10 17:34:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:04:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRUExODU5OUI3NkEzNzk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRUExODU5OUI3NkEzNzk0AA==", "timestamp": "1768046665", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:34:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:34:27] [INFO] Sending instructions to 917202000200 [2026-01-10 17:34:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:34:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:34:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08be68cdb8d84b49b4218c80417a4773", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:34:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:34:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRUExODU5OUI3NkEzNzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRUExODU5OUI3NkEzNzk0AA==\",\"timestamp\":\"1768046665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:34:27+05:30"} [2026-01-10 17:34:27] [DEBUG] Ignoring event: delivered [2026-01-10 17:34:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:34:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRUExODU5OUI3NkEzNzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRUExODU5OUI3NkEzNzk0AA==\",\"timestamp\":\"1768046665\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:34:31+05:30"} [2026-01-10 17:34:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhCRUExODU5OUI3NkEzNzk0AA== [2026-01-10 17:34:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:04:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxRDRGMjFDOTYwMkQ1MDJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxRDRGMjFDOTYwMkQ1MDJCAA==", "timestamp": "1768046673", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:34:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:34:35] [INFO] Sending instructions to 917202000200 [2026-01-10 17:34:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:34:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:34:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b05e328d307f41ef914aff758d525061", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:34:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:34:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxRDRGMjFDOTYwMkQ1MDJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxRDRGMjFDOTYwMkQ1MDJCAA==\",\"timestamp\":\"1768046673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:34:38+05:30"} [2026-01-10 17:34:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxRDRGMjFDOTYwMkQ1MDJCAA== [2026-01-10 17:34:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:34:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxRDRGMjFDOTYwMkQ1MDJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgxRDRGMjFDOTYwMkQ1MDJCAA==\",\"timestamp\":\"1768046673\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:34:39+05:30"} [2026-01-10 17:34:39] [DEBUG] Ignoring event: delivered [2026-01-10 17:34:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:04:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQjk3MTUyOUM0QjE1N0Y0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQjk3MTUyOUM0QjE1N0Y0AA==", "timestamp": "1768046681", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:34:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:34:43] [INFO] Sending instructions to 917202000200 [2026-01-10 17:34:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:34:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:34:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "efe95ff80e924c3f9b410b61aa979549", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:34:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQjk3MTUyOUM0QjE1N0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQjk3MTUyOUM0QjE1N0Y0AA==\",\"timestamp\":\"1768046681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:34:48+05:30"} [2026-01-10 17:34:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQjk3MTUyOUM0QjE1N0Y0AA== [2026-01-10 17:34:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQjk3MTUyOUM0QjE1N0Y0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyQjk3MTUyOUM0QjE1N0Y0AA==\",\"timestamp\":\"1768046681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:34:49+05:30"} [2026-01-10 17:34:50] [DEBUG] Ignoring event: delivered [2026-01-10 17:35:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:05:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExMTEzOEFCNjNENEQ1MDIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExMTEzOEFCNjNENEQ1MDIyAA==", "timestamp": "1768046720", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:35:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:35:22] [INFO] Sending instructions to 917202000200 [2026-01-10 17:35:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:35:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:35:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16343c8c141e4ffcb754684081775cbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:35:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExMTEzOEFCNjNENEQ1MDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExMTEzOEFCNjNENEQ1MDIyAA==\",\"timestamp\":\"1768046720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:24+05:30"} [2026-01-10 17:35:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExMTEzOEFCNjNENEQ1MDIyAA== [2026-01-10 17:35:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExMTEzOEFCNjNENEQ1MDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkExMTEzOEFCNjNENEQ1MDIyAA==\",\"timestamp\":\"1768046720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:27+05:30"} [2026-01-10 17:35:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:35:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:05:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUU4OEFGMkRCMzk0N0E0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUU4OEFGMkRCMzk0N0E0AA==", "timestamp": "1768046729", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:35:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:35:30] [INFO] Sending instructions to 917202000200 [2026-01-10 17:35:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:35:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:35:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d30eea0bbe2b45d5b3e2d87c047309d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:35:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUU4OEFGMkRCMzk0N0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUU4OEFGMkRCMzk0N0E0AA==\",\"timestamp\":\"1768046729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:37+05:30"} [2026-01-10 17:35:37] [DEBUG] Ignoring event: delivered [2026-01-10 17:35:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUU4OEFGMkRCMzk0N0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUU4OEFGMkRCMzk0N0E0AA==\",\"timestamp\":\"1768046729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:37+05:30"} [2026-01-10 17:35:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDhFNUU4OEFGMkRCMzk0N0E0AA== [2026-01-10 17:35:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:05:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1REY5MjBFMUFFMTFDM0Y4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1REY5MjBFMUFFMTFDM0Y4AA==", "timestamp": "1768046740", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:35:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:35:41] [INFO] Sending instructions to 917202000200 [2026-01-10 17:35:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:35:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:35:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2913c62207be49a2b36f00b25fdd50c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:35:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1REY5MjBFMUFFMTFDM0Y4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1REY5MjBFMUFFMTFDM0Y4AA==\",\"timestamp\":\"1768046740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:43+05:30"} [2026-01-10 17:35:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1REY5MjBFMUFFMTFDM0Y4AA== [2026-01-10 17:35:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1REY5MjBFMUFFMTFDM0Y4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ1REY5MjBFMUFFMTFDM0Y4AA==\",\"timestamp\":\"1768046740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:48+05:30"} [2026-01-10 17:35:49] [DEBUG] Ignoring event: delivered [2026-01-10 17:35:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:05:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1QTFCQUQ0Qzk2NzI1MDE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1QTFCQUQ0Qzk2NzI1MDE0AA==", "timestamp": "1768046748", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:35:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:35:50] [INFO] Sending instructions to 917202000200 [2026-01-10 17:35:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:35:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:35:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e0b6b276e254c0081740f4344f36447", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1QTFCQUQ0Qzk2NzI1MDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1QTFCQUQ0Qzk2NzI1MDE0AA==\",\"timestamp\":\"1768046748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:52+05:30"} [2026-01-10 17:35:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1QTFCQUQ0Qzk2NzI1MDE0AA== [2026-01-10 17:35:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1QTFCQUQ0Qzk2NzI1MDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk1QTFCQUQ0Qzk2NzI1MDE0AA==\",\"timestamp\":\"1768046748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:55+05:30"} [2026-01-10 17:35:56] [DEBUG] Ignoring event: delivered [2026-01-10 17:35:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:05:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzQzE5NjA3RTk3N0FGM0JFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzQzE5NjA3RTk3N0FGM0JFAA==", "timestamp": "1768046756", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:35:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:35:58] [INFO] Sending instructions to 917202000200 [2026-01-10 17:35:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:35:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:35:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6d50cd7a16ce449785661cae06cfe132", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:35:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzQzE5NjA3RTk3N0FGM0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzQzE5NjA3RTk3N0FGM0JFAA==\",\"timestamp\":\"1768046756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:35:59+05:30"} [2026-01-10 17:35:59] [DEBUG] Ignoring event: delivered [2026-01-10 17:36:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:35:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzQzE5NjA3RTk3N0FGM0JFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzQzE5NjA3RTk3N0FGM0JFAA==\",\"timestamp\":\"1768046756\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:36:05+05:30"} [2026-01-10 17:36:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTkzQzE5NjA3RTk3N0FGM0JFAA== [2026-01-10 17:36:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:06:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDNkRBNjA2QzVBMzYyNUQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDNkRBNjA2QzVBMzYyNUQ5AA==", "timestamp": "1768046765", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:36:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:36:07] [INFO] Sending instructions to 917202000200 [2026-01-10 17:36:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:36:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:36:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "714d2770d0e4467889a08eb45316d061", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:36:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDNkRBNjA2QzVBMzYyNUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDNkRBNjA2QzVBMzYyNUQ5AA==\",\"timestamp\":\"1768046765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:36:10+05:30"} [2026-01-10 17:36:11] [DEBUG] Ignoring event: delivered [2026-01-10 17:36:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:36:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDNkRBNjA2QzVBMzYyNUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDNkRBNjA2QzVBMzYyNUQ5AA==\",\"timestamp\":\"1768046765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:36:11+05:30"} [2026-01-10 17:36:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDNkRBNjA2QzVBMzYyNUQ5AA== [2026-01-10 17:36:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:06:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBN0U0MTk0M0VEMTlEMUNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBN0U0MTk0M0VEMTlEMUNFAA==", "timestamp": "1768046804", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:36:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:36:46] [INFO] Sending instructions to 917202000200 [2026-01-10 17:36:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:36:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:36:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "156f4214863847ffbcc1d3aa531a5f7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:36:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBN0U0MTk0M0VEMTlEMUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBN0U0MTk0M0VEMTlEMUNFAA==\",\"timestamp\":\"1768046804\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:36:50+05:30"} [2026-01-10 17:36:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBN0U0MTk0M0VEMTlEMUNFAA== [2026-01-10 17:36:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:36:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBN0U0MTk0M0VEMTlEMUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZBN0U0MTk0M0VEMTlEMUNFAA==\",\"timestamp\":\"1768046804\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:36:51+05:30"} [2026-01-10 17:36:52] [DEBUG] Ignoring event: delivered [2026-01-10 17:36:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:06:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NURFQjUxNzcyNzA2NThFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NURFQjUxNzcyNzA2NThFAA==", "timestamp": "1768046815", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:36:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:36:56] [INFO] Sending instructions to 917202000200 [2026-01-10 17:36:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:36:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:36:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebb9c8ecb88e4d4ead2e63cf601ad5ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:36:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NURFQjUxNzcyNzA2NThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NURFQjUxNzcyNzA2NThFAA==\",\"timestamp\":\"1768046815\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:36:57+05:30"} [2026-01-10 17:36:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NURFQjUxNzcyNzA2NThFAA== [2026-01-10 17:36:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:36:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NURFQjUxNzcyNzA2NThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI0NURFQjUxNzcyNzA2NThFAA==\",\"timestamp\":\"1768046815\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:36:59+05:30"} [2026-01-10 17:36:59] [DEBUG] Ignoring event: delivered [2026-01-10 17:37:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:07:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNUM5MEZFMThEOEREM0I1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNUM5MEZFMThEOEREM0I1AA==", "timestamp": "1768046820", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:37:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:37:02] [INFO] Sending instructions to 917202000200 [2026-01-10 17:37:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:37:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:37:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2aad025c8b0049de957cbafe8db83d46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:37:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:07:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRDE3MjMwQjhBM0U5MDQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRDE3MjMwQjhBM0U5MDQ5AA==", "timestamp": "1768046825", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:37:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:37:07] [INFO] Sending instructions to 917202000200 [2026-01-10 17:37:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:37:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:37:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23568fe13d2349ad95f23047f29cee30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:37:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRDE3MjMwQjhBM0U5MDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRDE3MjMwQjhBM0U5MDQ5AA==\",\"timestamp\":\"1768046825\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:14+05:30"} [2026-01-10 17:37:14] [DEBUG] Ignoring event: delivered [2026-01-10 17:37:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNUM5MEZFMThEOEREM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNUM5MEZFMThEOEREM0I1AA==\",\"timestamp\":\"1768046820\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:13+05:30"} [2026-01-10 17:37:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNUM5MEZFMThEOEREM0I1AA== [2026-01-10 17:37:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRDE3MjMwQjhBM0U5MDQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRDE3MjMwQjhBM0U5MDQ5AA==\",\"timestamp\":\"1768046825\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:14+05:30"} [2026-01-10 17:37:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRDE3MjMwQjhBM0U5MDQ5AA== [2026-01-10 17:37:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNUM5MEZFMThEOEREM0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBDNUM5MEZFMThEOEREM0I1AA==\",\"timestamp\":\"1768046820\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:14+05:30"} [2026-01-10 17:37:16] [DEBUG] Ignoring event: delivered [2026-01-10 17:37:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:07:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyRTZGN0IwNEE2RjI0NTZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyRTZGN0IwNEE2RjI0NTZCAA==", "timestamp": "1768046861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:37:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:37:42] [INFO] Sending instructions to 917202000200 [2026-01-10 17:37:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:37:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:37:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fcd3f91fa1e43ceb97a8a65e4e77542", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:37:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:07:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBNDZBN0FDRkNCNTAwODI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBNDZBN0FDRkNCNTAwODI4AA==", "timestamp": "1768046866", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:37:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:37:48] [INFO] Sending instructions to 917202000200 [2026-01-10 17:37:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:37:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:37:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7456e6ac28348f3830395a983535104", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:37:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyRTZGN0IwNEE2RjI0NTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyRTZGN0IwNEE2RjI0NTZCAA==\",\"timestamp\":\"1768046861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:49+05:30"} [2026-01-10 17:37:50] [DEBUG] Ignoring event: delivered [2026-01-10 17:37:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyRTZGN0IwNEE2RjI0NTZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyRTZGN0IwNEE2RjI0NTZCAA==\",\"timestamp\":\"1768046861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:49+05:30"} [2026-01-10 17:37:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQyRTZGN0IwNEE2RjI0NTZCAA== [2026-01-10 17:37:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBNDZBN0FDRkNCNTAwODI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBNDZBN0FDRkNCNTAwODI4AA==\",\"timestamp\":\"1768046866\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:51+05:30"} [2026-01-10 17:37:51] [DEBUG] Ignoring event: delivered [2026-01-10 17:37:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBNDZBN0FDRkNCNTAwODI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBNDZBN0FDRkNCNTAwODI4AA==\",\"timestamp\":\"1768046866\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:52+05:30"} [2026-01-10 17:37:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODVBNDZBN0FDRkNCNTAwODI4AA== [2026-01-10 17:37:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:07:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QjYyRTg4MjVCOTE1MkYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QjYyRTg4MjVCOTE1MkYyAA==", "timestamp": "1768046871", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:37:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:37:53] [INFO] Sending instructions to 917202000200 [2026-01-10 17:37:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:37:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:37:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e76c58b7b40f403abf71dffb236d2ff4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:37:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QjYyRTg4MjVCOTE1MkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QjYyRTg4MjVCOTE1MkYyAA==\",\"timestamp\":\"1768046871\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:37:56+05:30"} [2026-01-10 17:37:56] [DEBUG] Ignoring event: delivered [2026-01-10 17:37:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:07:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFQzdBMDRFRTkxNzc4NjAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFQzdBMDRFRTkxNzc4NjAyAA==", "timestamp": "1768046877", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:37:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:37:59] [INFO] Sending instructions to 917202000200 [2026-01-10 17:37:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:37:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:37:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e783c1258b5463e8cf25f61e0ebb00b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:38:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFQzdBMDRFRTkxNzc4NjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFQzdBMDRFRTkxNzc4NjAyAA==\",\"timestamp\":\"1768046877\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:01+05:30"} [2026-01-10 17:38:01] [DEBUG] Ignoring event: delivered [2026-01-10 17:38:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFQzdBMDRFRTkxNzc4NjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFQzdBMDRFRTkxNzc4NjAyAA==\",\"timestamp\":\"1768046877\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:01+05:30"} [2026-01-10 17:38:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkZFQzdBMDRFRTkxNzc4NjAyAA== [2026-01-10 17:38:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:37:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QjYyRTg4MjVCOTE1MkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QjYyRTg4MjVCOTE1MkYyAA==\",\"timestamp\":\"1768046871\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:01+05:30"} [2026-01-10 17:38:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA5QjYyRTg4MjVCOTE1MkYyAA== [2026-01-10 17:38:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:08:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRkRDRDA3NzFCRjk2OUM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRkRDRDA3NzFCRjk2OUM2AA==", "timestamp": "1768046882", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:38:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:38:04] [INFO] Sending instructions to 917202000200 [2026-01-10 17:38:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:38:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:38:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11841de1477b4690ae7eb4179ddda818", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:38:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRkRDRDA3NzFCRjk2OUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRkRDRDA3NzFCRjk2OUM2AA==\",\"timestamp\":\"1768046882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:10+05:30"} [2026-01-10 17:38:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRkRDRDA3NzFCRjk2OUM2AA== [2026-01-10 17:38:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:38:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRkRDRDA3NzFCRjk2OUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JBRkRDRDA3NzFCRjk2OUM2AA==\",\"timestamp\":\"1768046882\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:10+05:30"} [2026-01-10 17:38:10] [DEBUG] Ignoring event: delivered [2026-01-10 17:38:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:08:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1RjBDRjIyODhDNzJGNjFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1RjBDRjIyODhDNzJGNjFEAA==", "timestamp": "1768046918", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:38:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:38:39] [INFO] Sending instructions to 917202000200 [2026-01-10 17:38:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:38:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:38:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f06ae686fa4543fba86b1b35a743bfe6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:38:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:38:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1RjBDRjIyODhDNzJGNjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1RjBDRjIyODhDNzJGNjFEAA==\",\"timestamp\":\"1768046918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:40+05:30"} [2026-01-10 17:38:41] [DEBUG] Ignoring event: delivered [2026-01-10 17:38:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:38:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1RjBDRjIyODhDNzJGNjFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1RjBDRjIyODhDNzJGNjFEAA==\",\"timestamp\":\"1768046918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:40+05:30"} [2026-01-10 17:38:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY1RjBDRjIyODhDNzJGNjFEAA== [2026-01-10 17:38:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:08:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNUM5QjY1OTI2RUQ5OTNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNUM5QjY1OTI2RUQ5OTNEAA==", "timestamp": "1768046922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:38:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:38:44] [INFO] Sending instructions to 917202000200 [2026-01-10 17:38:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:38:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:38:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "835e5f3bee364eae82818ba92aee4f3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:38:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:38:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNUM5QjY1OTI2RUQ5OTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNUM5QjY1OTI2RUQ5OTNEAA==\",\"timestamp\":\"1768046922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:44+05:30"} [2026-01-10 17:38:45] [DEBUG] Ignoring event: delivered [2026-01-10 17:38:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:38:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNUM5QjY1OTI2RUQ5OTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNUM5QjY1OTI2RUQ5OTNEAA==\",\"timestamp\":\"1768046922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:46+05:30"} [2026-01-10 17:38:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxNUM5QjY1OTI2RUQ5OTNEAA== [2026-01-10 17:38:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:08:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNTBBRDkwMEFDQTc1OUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNTBBRDkwMEFDQTc1OUNFAA==", "timestamp": "1768046927", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:38:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:38:49] [INFO] Sending instructions to 917202000200 [2026-01-10 17:38:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:38:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:38:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9ce86aee0a94c579a50a51637a3c271", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:38:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:38:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNTBBRDkwMEFDQTc1OUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNTBBRDkwMEFDQTc1OUNFAA==\",\"timestamp\":\"1768046927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:51+05:30"} [2026-01-10 17:38:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNTBBRDkwMEFDQTc1OUNFAA== [2026-01-10 17:38:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:38:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNTBBRDkwMEFDQTc1OUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNTBBRDkwMEFDQTc1OUNFAA==\",\"timestamp\":\"1768046927\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:38:50+05:30"} [2026-01-10 17:38:51] [DEBUG] Ignoring event: delivered [2026-01-10 17:39:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:09:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyN0JDMTEyODgwRTdDQjA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyN0JDMTEyODgwRTdDQjA1AA==", "timestamp": "1768046963", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:39:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:39:25] [INFO] Sending instructions to 917202000200 [2026-01-10 17:39:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:39:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:39:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe62827f0acc4951b459f7c209d8a874", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:39:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyN0JDMTEyODgwRTdDQjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyN0JDMTEyODgwRTdDQjA1AA==\",\"timestamp\":\"1768046963\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:39:26+05:30"} [2026-01-10 17:39:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyN0JDMTEyODgwRTdDQjA1AA== [2026-01-10 17:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:39:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyN0JDMTEyODgwRTdDQjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YyN0JDMTEyODgwRTdDQjA1AA==\",\"timestamp\":\"1768046963\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:39:26+05:30"} [2026-01-10 17:39:26] [DEBUG] Ignoring event: delivered [2026-01-10 17:39:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:09:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNGNDZDNDIxNkY3QjY0OTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNGNDZDNDIxNkY3QjY0OTdCAA==", "timestamp": "1768046968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:39:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:39:29] [INFO] Sending instructions to 917202000200 [2026-01-10 17:39:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:39:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:39:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c8fef79e3964ff2b87ae14c8bb4f2c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:39:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNGNDZDNDIxNkY3QjY0OTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNGNDZDNDIxNkY3QjY0OTdCAA==\",\"timestamp\":\"1768046968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:39:31+05:30"} [2026-01-10 17:39:31] [DEBUG] Ignoring event: delivered [2026-01-10 17:39:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:09:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzOUNFQjZBMDYyMDVENTdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzOUNFQjZBMDYyMDVENTdCAA==", "timestamp": "1768046973", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:39:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:39:35] [INFO] Sending instructions to 917202000200 [2026-01-10 17:39:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:39:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:39:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84b46dd8820d41749ad626733cdfb36f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:39:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:39:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNGNDZDNDIxNkY3QjY0OTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNGNDZDNDIxNkY3QjY0OTdCAA==\",\"timestamp\":\"1768046968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:39:35+05:30"} [2026-01-10 17:39:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNGNDZDNDIxNkY3QjY0OTdCAA== [2026-01-10 17:39:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzOUNFQjZBMDYyMDVENTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzOUNFQjZBMDYyMDVENTdCAA==\",\"timestamp\":\"1768046973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:39:35+05:30"} [2026-01-10 17:39:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzOUNFQjZBMDYyMDVENTdCAA== [2026-01-10 17:39:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:39:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzOUNFQjZBMDYyMDVENTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQzOUNFQjZBMDYyMDVENTdCAA==\",\"timestamp\":\"1768046973\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:39:36+05:30"} [2026-01-10 17:39:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:39:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:09:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMyQkI0NDQzRUYyRjg4QURCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMyQkI0NDQzRUYyRjg4QURCAA==", "timestamp": "1768046978", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:39:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:39:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:39:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:39:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:39:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "377a4e60349640999f08e1840a0cf88c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:39:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:39:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMyQkI0NDQzRUYyRjg4QURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMyQkI0NDQzRUYyRjg4QURCAA==\",\"timestamp\":\"1768046978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:39:40+05:30"} [2026-01-10 17:39:41] [DEBUG] Ignoring event: delivered [2026-01-10 17:39:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:39:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMyQkI0NDQzRUYyRjg4QURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMyQkI0NDQzRUYyRjg4QURCAA==\",\"timestamp\":\"1768046978\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:39:41+05:30"} [2026-01-10 17:39:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMyQkI0NDQzRUYyRjg4QURCAA== [2026-01-10 17:40:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:10:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NENzkyQTcxQ0VGQUIzOEE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NENzkyQTcxQ0VGQUIzOEE2AA==", "timestamp": "1768047014", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:40:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:40:16] [INFO] Sending instructions to 917202000200 [2026-01-10 17:40:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:40:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:40:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e196eb987084e0595231b813b3d782f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:40:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NENzkyQTcxQ0VGQUIzOEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NENzkyQTcxQ0VGQUIzOEE2AA==\",\"timestamp\":\"1768047014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:40:17+05:30"} [2026-01-10 17:40:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NENzkyQTcxQ0VGQUIzOEE2AA== [2026-01-10 17:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:40:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NENzkyQTcxQ0VGQUIzOEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NENzkyQTcxQ0VGQUIzOEE2AA==\",\"timestamp\":\"1768047014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:40:18+05:30"} [2026-01-10 17:40:19] [DEBUG] Ignoring event: delivered [2026-01-10 17:40:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:10:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzOUU5NTdBNkRBQTUyMUFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzOUU5NTdBNkRBQTUyMUFBAA==", "timestamp": "1768047019", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:40:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:40:21] [INFO] Sending instructions to 917202000200 [2026-01-10 17:40:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:40:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:40:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0a62ec849eb4867add3e327fbccd7f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:40:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:40:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzOUU5NTdBNkRBQTUyMUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzOUU5NTdBNkRBQTUyMUFBAA==\",\"timestamp\":\"1768047019\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:40:22+05:30"} [2026-01-10 17:40:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgzOUU5NTdBNkRBQTUyMUFBAA== [2026-01-10 17:40:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:10:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJENkYyODQ0QTgxOEJFQTI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJENkYyODQ0QTgxOEJFQTI0AA==", "timestamp": "1768047024", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:40:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:40:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:40:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:40:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:40:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "187b3bb42fc44e73b3b2c22023eb2ead", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:40:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:40:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJENkYyODQ0QTgxOEJFQTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJENkYyODQ0QTgxOEJFQTI0AA==\",\"timestamp\":\"1768047024\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:40:27+05:30"} [2026-01-10 17:40:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJENkYyODQ0QTgxOEJFQTI0AA== [2026-01-10 17:40:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:40:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJENkYyODQ0QTgxOEJFQTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJENkYyODQ0QTgxOEJFQTI0AA==\",\"timestamp\":\"1768047024\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:40:27+05:30"} [2026-01-10 17:40:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:41:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:11:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZGQTYzMTdDMzQ1MTQ5MUZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZGQTYzMTdDMzQ1MTQ5MUZGAA==", "timestamp": "1768047060", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:41:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:41:02] [INFO] Sending instructions to 917202000200 [2026-01-10 17:41:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:41:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:41:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edbe62c6ecd84c76a5518c17ead4bc95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZGQTYzMTdDMzQ1MTQ5MUZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZGQTYzMTdDMzQ1MTQ5MUZGAA==\",\"timestamp\":\"1768047060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:02+05:30"} [2026-01-10 17:41:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZGQTYzMTdDMzQ1MTQ5MUZGAA== [2026-01-10 17:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZGQTYzMTdDMzQ1MTQ5MUZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZGQTYzMTdDMzQ1MTQ5MUZGAA==\",\"timestamp\":\"1768047060\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:03+05:30"} [2026-01-10 17:41:03] [DEBUG] Ignoring event: delivered [2026-01-10 17:41:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:11:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4N0JFRTJGNDQ0NUVEQjEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4N0JFRTJGNDQ0NUVEQjEwAA==", "timestamp": "1768047066", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:41:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:41:07] [INFO] Sending instructions to 917202000200 [2026-01-10 17:41:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:41:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:41:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "739e2e3edbe84f378d50a00c2f1c8a42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:41:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4N0JFRTJGNDQ0NUVEQjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4N0JFRTJGNDQ0NUVEQjEwAA==\",\"timestamp\":\"1768047066\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:09+05:30"} [2026-01-10 17:41:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4N0JFRTJGNDQ0NUVEQjEwAA== [2026-01-10 17:41:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4N0JFRTJGNDQ0NUVEQjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA4N0JFRTJGNDQ0NUVEQjEwAA==\",\"timestamp\":\"1768047066\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:09+05:30"} [2026-01-10 17:41:10] [DEBUG] Ignoring event: delivered [2026-01-10 17:41:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:11:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RDZCODQxQjI4MEZDMDIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RDZCODQxQjI4MEZDMDIzAA==", "timestamp": "1768047071", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:41:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:41:12] [INFO] Sending instructions to 917202000200 [2026-01-10 17:41:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:41:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:41:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "73fc8060b30848d1bf2d7073226353a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:41:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RDZCODQxQjI4MEZDMDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RDZCODQxQjI4MEZDMDIzAA==\",\"timestamp\":\"1768047071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:14+05:30"} [2026-01-10 17:41:15] [DEBUG] Ignoring event: delivered [2026-01-10 17:41:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RDZCODQxQjI4MEZDMDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RDZCODQxQjI4MEZDMDIzAA==\",\"timestamp\":\"1768047071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:15+05:30"} [2026-01-10 17:41:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RDZCODQxQjI4MEZDMDIzAA== [2026-01-10 17:41:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:11:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwNjg4OEM3MTkzNUVBRkNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwNjg4OEM3MTkzNUVBRkNEAA==", "timestamp": "1768047106", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:41:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:41:48] [INFO] Sending instructions to 917202000200 [2026-01-10 17:41:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:41:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:41:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4800de8089a44d7098586d031704e23c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwNjg4OEM3MTkzNUVBRkNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwNjg4OEM3MTkzNUVBRkNEAA==\",\"timestamp\":\"1768047106\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:50+05:30"} [2026-01-10 17:41:51] [DEBUG] Ignoring event: delivered [2026-01-10 17:41:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:11:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyMTE1NEFEMzNBM0E4NDA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyMTE1NEFEMzNBM0E4NDA4AA==", "timestamp": "1768047112", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:41:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:41:53] [INFO] Sending instructions to 917202000200 [2026-01-10 17:41:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:41:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:41:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da70da254da74f2e80873422fbbddd8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwNjg4OEM3MTkzNUVBRkNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwNjg4OEM3MTkzNUVBRkNEAA==\",\"timestamp\":\"1768047106\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:54+05:30"} [2026-01-10 17:41:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwNjg4OEM3MTkzNUVBRkNEAA== [2026-01-10 17:41:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyMTE1NEFEMzNBM0E4NDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyMTE1NEFEMzNBM0E4NDA4AA==\",\"timestamp\":\"1768047112\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:55+05:30"} [2026-01-10 17:41:55] [DEBUG] Ignoring event: delivered [2026-01-10 17:41:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyMTE1NEFEMzNBM0E4NDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyMTE1NEFEMzNBM0E4NDA4AA==\",\"timestamp\":\"1768047112\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:41:57+05:30"} [2026-01-10 17:41:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMyMTE1NEFEMzNBM0E4NDA4AA== [2026-01-10 17:41:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:11:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI0QjEwRkFBMTIwMEJBMzlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI0QjEwRkFBMTIwMEJBMzlEAA==", "timestamp": "1768047117", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:41:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:41:59] [INFO] Sending instructions to 917202000200 [2026-01-10 17:41:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:41:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:41:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d187e5afb724905a08bd48390cf929f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:42:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:12:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVFMzJDMzkxREEyMjUzN0E0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVFMzJDMzkxREEyMjUzN0E0AA==", "timestamp": "1768047122", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:42:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:42:04] [INFO] Sending instructions to 917202000200 [2026-01-10 17:42:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:42:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:42:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "083d335ca45a47498d6637ca3d72f1f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:42:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:42:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVFMzJDMzkxREEyMjUzN0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVFMzJDMzkxREEyMjUzN0E0AA==\",\"timestamp\":\"1768047122\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:04+05:30"} [2026-01-10 17:42:05] [DEBUG] Ignoring event: delivered [2026-01-10 17:42:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:42:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVFMzJDMzkxREEyMjUzN0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVFMzJDMzkxREEyMjUzN0E0AA==\",\"timestamp\":\"1768047122\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:05+05:30"} [2026-01-10 17:42:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVFMzJDMzkxREEyMjUzN0E0AA== [2026-01-10 17:42:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI0QjEwRkFBMTIwMEJBMzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI0QjEwRkFBMTIwMEJBMzlEAA==\",\"timestamp\":\"1768047117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:10+05:30"} [2026-01-10 17:42:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI0QjEwRkFBMTIwMEJBMzlEAA== [2026-01-10 17:42:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:41:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI0QjEwRkFBMTIwMEJBMzlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI0QjEwRkFBMTIwMEJBMzlEAA==\",\"timestamp\":\"1768047117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:11+05:30"} [2026-01-10 17:42:12] [DEBUG] Ignoring event: delivered [2026-01-10 17:42:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:12:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY3MjgzMDIxODU5NjEzM0RGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY3MjgzMDIxODU5NjEzM0RGAA==", "timestamp": "1768047158", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:42:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:42:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:42:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:42:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:42:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fea5e11db85046febb9d259575621236", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:42:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY3MjgzMDIxODU5NjEzM0RGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY3MjgzMDIxODU5NjEzM0RGAA==\",\"timestamp\":\"1768047158\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:41+05:30"} [2026-01-10 17:42:42] [DEBUG] Ignoring event: delivered [2026-01-10 17:42:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:12:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyMDA4RjU4NDlCOUYzM0YxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyMDA4RjU4NDlCOUYzM0YxAA==", "timestamp": "1768047163", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:42:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:42:45] [INFO] Sending instructions to 917202000200 [2026-01-10 17:42:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:42:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:42:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5622ec2a0aa4455a93e70a18209562b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:42:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY3MjgzMDIxODU5NjEzM0RGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY3MjgzMDIxODU5NjEzM0RGAA==\",\"timestamp\":\"1768047158\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:44+05:30"} [2026-01-10 17:42:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY3MjgzMDIxODU5NjEzM0RGAA== [2026-01-10 17:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyMDA4RjU4NDlCOUYzM0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyMDA4RjU4NDlCOUYzM0YxAA==\",\"timestamp\":\"1768047163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:46+05:30"} [2026-01-10 17:42:46] [DEBUG] Ignoring event: delivered [2026-01-10 17:42:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:42:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyMDA4RjU4NDlCOUYzM0YxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyMDA4RjU4NDlCOUYzM0YxAA==\",\"timestamp\":\"1768047163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:47+05:30"} [2026-01-10 17:42:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYyMDA4RjU4NDlCOUYzM0YxAA== [2026-01-10 17:42:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:12:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI0OTA3NTlEQjJEM0MxNzRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI0OTA3NTlEQjJEM0MxNzRGAA==", "timestamp": "1768047168", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:42:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:42:50] [INFO] Sending instructions to 917202000200 [2026-01-10 17:42:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:42:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:42:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e66309831eec4c13a9babfa44fe84bc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:42:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI0OTA3NTlEQjJEM0MxNzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI0OTA3NTlEQjJEM0MxNzRGAA==\",\"timestamp\":\"1768047168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:50+05:30"} [2026-01-10 17:42:50] [DEBUG] Ignoring event: delivered [2026-01-10 17:42:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:42:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI0OTA3NTlEQjJEM0MxNzRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI0OTA3NTlEQjJEM0MxNzRGAA==\",\"timestamp\":\"1768047168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:42:54+05:30"} [2026-01-10 17:42:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI0OTA3NTlEQjJEM0MxNzRGAA== [2026-01-10 17:43:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:13:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBOTJGMkJCNDcwQkZGNjlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBOTJGMkJCNDcwQkZGNjlDAA==", "timestamp": "1768047204", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:43:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:43:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:43:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:43:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:43:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "07a6fa9054eb4523bb8cc1d11e4e1e23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:43:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBOTJGMkJCNDcwQkZGNjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBOTJGMkJCNDcwQkZGNjlDAA==\",\"timestamp\":\"1768047204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:28+05:30"} [2026-01-10 17:43:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBOTJGMkJCNDcwQkZGNjlDAA== [2026-01-10 17:43:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:13:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBODBGODY5MURCNkQ3RjY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBODBGODY5MURCNkQ3RjY3AA==", "timestamp": "1768047209", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:43:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:43:31] [INFO] Sending instructions to 917202000200 [2026-01-10 17:43:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:43:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:43:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3073b76baf1944c38679af1b333d96c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:43:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBOTJGMkJCNDcwQkZGNjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBOTJGMkJCNDcwQkZGNjlDAA==\",\"timestamp\":\"1768047204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:31+05:30"} [2026-01-10 17:43:31] [DEBUG] Ignoring event: delivered [2026-01-10 17:43:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:13:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA0NkZERDgxQTAzN0E4MTJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA0NkZERDgxQTAzN0E4MTJEAA==", "timestamp": "1768047214", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:43:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:43:36] [INFO] Sending instructions to 917202000200 [2026-01-10 17:43:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:43:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:43:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1b349a765034441a10c93d9a2a17219", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:43:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBODBGODY5MURCNkQ3RjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBODBGODY5MURCNkQ3RjY3AA==\",\"timestamp\":\"1768047209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:36+05:30"} [2026-01-10 17:43:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBODBGODY5MURCNkQ3RjY3AA== [2026-01-10 17:43:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBODBGODY5MURCNkQ3RjY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VBODBGODY5MURCNkQ3RjY3AA==\",\"timestamp\":\"1768047209\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:36+05:30"} [2026-01-10 17:43:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:43:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:13:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwREM1MTlDNjM2OUM1RUJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwREM1MTlDNjM2OUM1RUJCAA==", "timestamp": "1768047219", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:43:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:43:41] [INFO] Sending instructions to 917202000200 [2026-01-10 17:43:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:43:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:43:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4971b6b75bda4c459e454e20a94861ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA0NkZERDgxQTAzN0E4MTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA0NkZERDgxQTAzN0E4MTJEAA==\",\"timestamp\":\"1768047214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:41+05:30"} [2026-01-10 17:43:42] [DEBUG] Ignoring event: delivered [2026-01-10 17:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA0NkZERDgxQTAzN0E4MTJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA0NkZERDgxQTAzN0E4MTJEAA==\",\"timestamp\":\"1768047214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:42+05:30"} [2026-01-10 17:43:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA0NkZERDgxQTAzN0E4MTJEAA== [2026-01-10 17:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwREM1MTlDNjM2OUM1RUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwREM1MTlDNjM2OUM1RUJCAA==\",\"timestamp\":\"1768047219\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:42+05:30"} [2026-01-10 17:43:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwREM1MTlDNjM2OUM1RUJCAA== [2026-01-10 17:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwREM1MTlDNjM2OUM1RUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIwREM1MTlDNjM2OUM1RUJCAA==\",\"timestamp\":\"1768047219\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:42+05:30"} [2026-01-10 17:43:42] [DEBUG] Ignoring event: delivered [2026-01-10 17:43:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:13:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0NzU1MjUyNUUxMDNFQ0U2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0NzU1MjUyNUUxMDNFQ0U2AA==", "timestamp": "1768047224", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:43:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:43:46] [INFO] Sending instructions to 917202000200 [2026-01-10 17:43:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:43:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:43:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7f92b62488f4c7cad05d05f5b1f7eda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0NzU1MjUyNUUxMDNFQ0U2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0NzU1MjUyNUUxMDNFQ0U2AA==\",\"timestamp\":\"1768047224\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:47+05:30"} [2026-01-10 17:43:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0NzU1MjUyNUUxMDNFQ0U2AA== [2026-01-10 17:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0NzU1MjUyNUUxMDNFQ0U2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0NzU1MjUyNUUxMDNFQ0U2AA==\",\"timestamp\":\"1768047224\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:43:47+05:30"} [2026-01-10 17:43:47] [DEBUG] Ignoring event: delivered [2026-01-10 17:44:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:14:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NDI0QTMzQUQ4RUQzRDkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NDI0QTMzQUQ4RUQzRDkwAA==", "timestamp": "1768047260", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:44:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:44:22] [INFO] Sending instructions to 917202000200 [2026-01-10 17:44:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:44:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:44:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "368ee41512ab41d89c616944dee3c1b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:44:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:44:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NDI0QTMzQUQ4RUQzRDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NDI0QTMzQUQ4RUQzRDkwAA==\",\"timestamp\":\"1768047260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:44:22+05:30"} [2026-01-10 17:44:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NDI0QTMzQUQ4RUQzRDkwAA== [2026-01-10 17:44:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:44:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NDI0QTMzQUQ4RUQzRDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NDI0QTMzQUQ4RUQzRDkwAA==\",\"timestamp\":\"1768047260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:44:25+05:30"} [2026-01-10 17:44:26] [DEBUG] Ignoring event: delivered [2026-01-10 17:44:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:14:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDMjMzQjQ2MzMzRjZGQ0QxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDMjMzQjQ2MzMzRjZGQ0QxAA==", "timestamp": "1768047265", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:44:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:44:27] [INFO] Sending instructions to 917202000200 [2026-01-10 17:44:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:44:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:44:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97ebe28b13c045e3a0f79ab2e5afd1c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:44:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDMjMzQjQ2MzMzRjZGQ0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDMjMzQjQ2MzMzRjZGQ0QxAA==\",\"timestamp\":\"1768047265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:44:28+05:30"} [2026-01-10 17:44:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:44:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:44:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDMjMzQjQ2MzMzRjZGQ0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDMjMzQjQ2MzMzRjZGQ0QxAA==\",\"timestamp\":\"1768047265\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:44:31+05:30"} [2026-01-10 17:44:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlDMjMzQjQ2MzMzRjZGQ0QxAA== [2026-01-10 17:44:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:14:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2ODIyMDRFOTI2OUU3MzBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2ODIyMDRFOTI2OUU3MzBBAA==", "timestamp": "1768047271", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:44:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:44:32] [INFO] Sending instructions to 917202000200 [2026-01-10 17:44:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:44:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:44:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e287ca5a2820450d92ee519f5fee022b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:44:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:44:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2ODIyMDRFOTI2OUU3MzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2ODIyMDRFOTI2OUU3MzBBAA==\",\"timestamp\":\"1768047271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:44:34+05:30"} [2026-01-10 17:44:35] [DEBUG] Ignoring event: delivered [2026-01-10 17:44:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:44:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2ODIyMDRFOTI2OUU3MzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2ODIyMDRFOTI2OUU3MzBBAA==\",\"timestamp\":\"1768047271\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:44:34+05:30"} [2026-01-10 17:44:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg2ODIyMDRFOTI2OUU3MzBBAA== [2026-01-10 17:45:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:15:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMUEzOEU2NTEyQTAxNzg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMUEzOEU2NTEyQTAxNzg3AA==", "timestamp": "1768047307", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:45:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:45:09] [INFO] Sending instructions to 917202000200 [2026-01-10 17:45:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:45:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:45:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8a2035f707548b8a44764aed6eedd08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:45:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMUEzOEU2NTEyQTAxNzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMUEzOEU2NTEyQTAxNzg3AA==\",\"timestamp\":\"1768047307\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:45:13+05:30"} [2026-01-10 17:45:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMUEzOEU2NTEyQTAxNzg3AA== [2026-01-10 17:45:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:15:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQUY3NzM1OEM2OTY5QkY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQUY3NzM1OEM2OTY5QkY0AA==", "timestamp": "1768047312", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:45:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:45:14] [INFO] Sending instructions to 917202000200 [2026-01-10 17:45:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:45:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:45:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMUEzOEU2NTEyQTAxNzg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMUEzOEU2NTEyQTAxNzg3AA==\",\"timestamp\":\"1768047307\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:45:13+05:30"} [2026-01-10 17:45:14] [DEBUG] Ignoring event: delivered [2026-01-10 17:45:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4281041b9be49c8ad7b6f5ebc3dc5d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:45:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:45:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQUY3NzM1OEM2OTY5QkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQUY3NzM1OEM2OTY5QkY0AA==\",\"timestamp\":\"1768047312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:45:15+05:30"} [2026-01-10 17:45:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQUY3NzM1OEM2OTY5QkY0AA== [2026-01-10 17:45:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:45:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQUY3NzM1OEM2OTY5QkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQUY3NzM1OEM2OTY5QkY0AA==\",\"timestamp\":\"1768047312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:45:17+05:30"} [2026-01-10 17:45:18] [DEBUG] Ignoring event: delivered [2026-01-10 17:45:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:15:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzYxRUU2QzExMjIwMTIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzYxRUU2QzExMjIwMTIxAA==", "timestamp": "1768047318", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:45:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:45:20] [INFO] Sending instructions to 917202000200 [2026-01-10 17:45:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:45:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:45:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e90c5272df741febc34610f84213f9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:45:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzYxRUU2QzExMjIwMTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzYxRUU2QzExMjIwMTIxAA==\",\"timestamp\":\"1768047318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:45:21+05:30"} [2026-01-10 17:45:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzYxRUU2QzExMjIwMTIxAA== [2026-01-10 17:45:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzYxRUU2QzExMjIwMTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEREMzYxRUU2QzExMjIwMTIxAA==\",\"timestamp\":\"1768047318\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:45:21+05:30"} [2026-01-10 17:45:21] [DEBUG] Ignoring event: delivered [2026-01-10 17:45:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:15:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFMjZERTNBN0Y4MDA4RjA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFMjZERTNBN0Y4MDA4RjA1AA==", "timestamp": "1768047354", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:45:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:45:56] [INFO] Sending instructions to 917202000200 [2026-01-10 17:45:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:45:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:45:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bcfa1ff5c8e47ff9a48f54e91e3f4f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:45:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFMjZERTNBN0Y4MDA4RjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFMjZERTNBN0Y4MDA4RjA1AA==\",\"timestamp\":\"1768047354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:45:56+05:30"} [2026-01-10 17:45:56] [DEBUG] Ignoring event: delivered [2026-01-10 17:45:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:45:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFMjZERTNBN0Y4MDA4RjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFMjZERTNBN0Y4MDA4RjA1AA==\",\"timestamp\":\"1768047354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:45:58+05:30"} [2026-01-10 17:45:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdFMjZERTNBN0Y4MDA4RjA1AA== [2026-01-10 17:46:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:16:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3Mjk3ODQ2RjkzRDRCQTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3Mjk3ODQ2RjkzRDRCQTRBAA==", "timestamp": "1768047360", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:46:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:46:03] [INFO] Sending instructions to 917202000200 [2026-01-10 17:46:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:46:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:46:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2765a72d1a164e2c91c83d75fbe990a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:46:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3Mjk3ODQ2RjkzRDRCQTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3Mjk3ODQ2RjkzRDRCQTRBAA==\",\"timestamp\":\"1768047360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:07+05:30"} [2026-01-10 17:46:07] [DEBUG] Ignoring event: delivered [2026-01-10 17:46:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:16:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwOTJCMDc1MkM2RUZGODZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwOTJCMDc1MkM2RUZGODZFAA==", "timestamp": "1768047367", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:46:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:46:09] [INFO] Sending instructions to 917202000200 [2026-01-10 17:46:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:46:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:46:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6381b2c2ab4c496f86ffe64ba822e4e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:46:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3Mjk3ODQ2RjkzRDRCQTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3Mjk3ODQ2RjkzRDRCQTRBAA==\",\"timestamp\":\"1768047360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:09+05:30"} [2026-01-10 17:46:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3Mjk3ODQ2RjkzRDRCQTRBAA== [2026-01-10 17:46:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwOTJCMDc1MkM2RUZGODZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwOTJCMDc1MkM2RUZGODZFAA==\",\"timestamp\":\"1768047367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:11+05:30"} [2026-01-10 17:46:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwOTJCMDc1MkM2RUZGODZFAA== [2026-01-10 17:46:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwOTJCMDc1MkM2RUZGODZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkwOTJCMDc1MkM2RUZGODZFAA==\",\"timestamp\":\"1768047367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:11+05:30"} [2026-01-10 17:46:12] [DEBUG] Ignoring event: delivered [2026-01-10 17:46:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:16:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQTcyMDhFMEY3NEU4OUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQTcyMDhFMEY3NEU4OUU4AA==", "timestamp": "1768047373", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:46:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:46:14] [INFO] Sending instructions to 917202000200 [2026-01-10 17:46:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:46:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:46:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6368daf0ef8e47fc8c91274647d0b415", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:46:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQTcyMDhFMEY3NEU4OUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQTcyMDhFMEY3NEU4OUU4AA==\",\"timestamp\":\"1768047373\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:15+05:30"} [2026-01-10 17:46:15] [DEBUG] Ignoring event: delivered [2026-01-10 17:46:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQTcyMDhFMEY3NEU4OUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQTcyMDhFMEY3NEU4OUU4AA==\",\"timestamp\":\"1768047373\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:17+05:30"} [2026-01-10 17:46:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCQTcyMDhFMEY3NEU4OUU4AA== [2026-01-10 17:46:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:16:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0FDMkY1Mjg1MjUwNUQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0FDMkY1Mjg1MjUwNUQwAA==", "timestamp": "1768047408", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:46:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:46:50] [INFO] Sending instructions to 917202000200 [2026-01-10 17:46:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:46:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:46:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9ceeecd28bd47f48694272dd7d25e2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:46:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0FDMkY1Mjg1MjUwNUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0FDMkY1Mjg1MjUwNUQwAA==\",\"timestamp\":\"1768047408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:53+05:30"} [2026-01-10 17:46:54] [DEBUG] Ignoring event: delivered [2026-01-10 17:46:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:16:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3RkQwQTBDMEIwQjZDMjFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3RkQwQTBDMEIwQjZDMjFBAA==", "timestamp": "1768047415", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:46:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:46:57] [INFO] Sending instructions to 917202000200 [2026-01-10 17:46:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:46:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:46:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0FDMkY1Mjg1MjUwNUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0FDMkY1Mjg1MjUwNUQwAA==\",\"timestamp\":\"1768047408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:57+05:30"} [2026-01-10 17:46:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQzM0FDMkY1Mjg1MjUwNUQwAA== [2026-01-10 17:46:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f89c03e4806d4194a5331280e2a859f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:46:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3RkQwQTBDMEIwQjZDMjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3RkQwQTBDMEIwQjZDMjFBAA==\",\"timestamp\":\"1768047415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:46:57+05:30"} [2026-01-10 17:46:58] [DEBUG] Ignoring event: delivered [2026-01-10 17:47:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:46:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3RkQwQTBDMEIwQjZDMjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3RkQwQTBDMEIwQjZDMjFBAA==\",\"timestamp\":\"1768047415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:00+05:30"} [2026-01-10 17:47:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3RkQwQTBDMEIwQjZDMjFBAA== [2026-01-10 17:47:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:17:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1RjA5NjkzQTg3MUNCMkVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1RjA5NjkzQTg3MUNCMkVGAA==", "timestamp": "1768047420", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:47:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:47:02] [INFO] Sending instructions to 917202000200 [2026-01-10 17:47:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:47:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:47:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad5ded704f38458ea3a12400bb05e346", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:47:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1RjA5NjkzQTg3MUNCMkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1RjA5NjkzQTg3MUNCMkVGAA==\",\"timestamp\":\"1768047420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:04+05:30"} [2026-01-10 17:47:04] [DEBUG] Ignoring event: delivered [2026-01-10 17:47:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1RjA5NjkzQTg3MUNCMkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1RjA5NjkzQTg3MUNCMkVGAA==\",\"timestamp\":\"1768047420\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:04+05:30"} [2026-01-10 17:47:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM1RjA5NjkzQTg3MUNCMkVGAA== [2026-01-10 17:47:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:17:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4Qzc5NUUwQkMyQzQyRjM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4Qzc5NUUwQkMyQzQyRjM3AA==", "timestamp": "1768047425", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:47:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:47:07] [INFO] Sending instructions to 917202000200 [2026-01-10 17:47:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:47:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:47:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6bb8ab11bc024b9b8f95942762ec1982", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4Qzc5NUUwQkMyQzQyRjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4Qzc5NUUwQkMyQzQyRjM3AA==\",\"timestamp\":\"1768047425\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:08+05:30"} [2026-01-10 17:47:09] [DEBUG] Ignoring event: delivered [2026-01-10 17:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4Qzc5NUUwQkMyQzQyRjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4Qzc5NUUwQkMyQzQyRjM3AA==\",\"timestamp\":\"1768047425\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:08+05:30"} [2026-01-10 17:47:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA4Qzc5NUUwQkMyQzQyRjM3AA== [2026-01-10 17:47:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:17:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2MUZGNDUwOUQ5OTI0QTAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2MUZGNDUwOUQ5OTI0QTAxAA==", "timestamp": "1768047461", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:47:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:47:43] [INFO] Sending instructions to 917202000200 [2026-01-10 17:47:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:47:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:47:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20bfc55853d44235bdbfc8959e996042", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:47:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2MUZGNDUwOUQ5OTI0QTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2MUZGNDUwOUQ5OTI0QTAxAA==\",\"timestamp\":\"1768047461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:44+05:30"} [2026-01-10 17:47:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2MUZGNDUwOUQ5OTI0QTAxAA== [2026-01-10 17:47:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2MUZGNDUwOUQ5OTI0QTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ2MUZGNDUwOUQ5OTI0QTAxAA==\",\"timestamp\":\"1768047461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:47+05:30"} [2026-01-10 17:47:47] [DEBUG] Ignoring event: delivered [2026-01-10 17:47:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:17:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMDIxRkU1RTIxQzUyQkREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMDIxRkU1RTIxQzUyQkREAA==", "timestamp": "1768047466", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:47:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:47:48] [INFO] Sending instructions to 917202000200 [2026-01-10 17:47:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:47:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:47:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b97b0466824f45eb81be8ceca9288d65", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:47:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMDIxRkU1RTIxQzUyQkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMDIxRkU1RTIxQzUyQkREAA==\",\"timestamp\":\"1768047466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:51+05:30"} [2026-01-10 17:47:52] [DEBUG] Ignoring event: delivered [2026-01-10 17:47:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMDIxRkU1RTIxQzUyQkREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMDIxRkU1RTIxQzUyQkREAA==\",\"timestamp\":\"1768047466\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:51+05:30"} [2026-01-10 17:47:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMDIxRkU1RTIxQzUyQkREAA== [2026-01-10 17:47:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:17:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGOEJGMDc4RjVCOUM2QzkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGOEJGMDc4RjVCOUM2QzkxAA==", "timestamp": "1768047472", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:47:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:47:54] [INFO] Sending instructions to 917202000200 [2026-01-10 17:47:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:47:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:47:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69054534ed694c749e82442f9c4d05c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:47:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGOEJGMDc4RjVCOUM2QzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGOEJGMDc4RjVCOUM2QzkxAA==\",\"timestamp\":\"1768047472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:54+05:30"} [2026-01-10 17:47:54] [DEBUG] Ignoring event: delivered [2026-01-10 17:47:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGOEJGMDc4RjVCOUM2QzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGOEJGMDc4RjVCOUM2QzkxAA==\",\"timestamp\":\"1768047472\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:47:54+05:30"} [2026-01-10 17:47:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJGOEJGMDc4RjVCOUM2QzkxAA== [2026-01-10 17:47:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:17:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNUMxNTRFQjc2NzVDMDk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNUMxNTRFQjc2NzVDMDk1AA==", "timestamp": "1768047477", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:47:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:47:58] [INFO] Sending instructions to 917202000200 [2026-01-10 17:47:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:47:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:47:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a88583f2ccb48a3b1d5f42b5897e18c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:48:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNUMxNTRFQjc2NzVDMDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNUMxNTRFQjc2NzVDMDk1AA==\",\"timestamp\":\"1768047477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:48:00+05:30"} [2026-01-10 17:48:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNUMxNTRFQjc2NzVDMDk1AA== [2026-01-10 17:48:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:47:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNUMxNTRFQjc2NzVDMDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERGNUMxNTRFQjc2NzVDMDk1AA==\",\"timestamp\":\"1768047477\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:48:00+05:30"} [2026-01-10 17:48:01] [DEBUG] Ignoring event: delivered [2026-01-10 17:48:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:18:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJBOTdFMTFDREIwQUYyQzI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJBOTdFMTFDREIwQUYyQzI0AA==", "timestamp": "1768047512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:48:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:48:34] [INFO] Sending instructions to 917202000200 [2026-01-10 17:48:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:48:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:48:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51de9814ca4846838b748d55a7b5dc4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:48:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:48:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJBOTdFMTFDREIwQUYyQzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJBOTdFMTFDREIwQUYyQzI0AA==\",\"timestamp\":\"1768047512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:48:36+05:30"} [2026-01-10 17:48:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJBOTdFMTFDREIwQUYyQzI0AA== [2026-01-10 17:48:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:48:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJBOTdFMTFDREIwQUYyQzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJBOTdFMTFDREIwQUYyQzI0AA==\",\"timestamp\":\"1768047512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:48:36+05:30"} [2026-01-10 17:48:36] [DEBUG] Ignoring event: delivered [2026-01-10 17:48:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:18:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwMjI1MDk5MUZGQjE0OEEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwMjI1MDk5MUZGQjE0OEEzAA==", "timestamp": "1768047517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:48:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:48:39] [INFO] Sending instructions to 917202000200 [2026-01-10 17:48:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:48:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:48:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de1e6a8ffdc14a23af4c672caba5b63e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:48:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:48:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwMjI1MDk5MUZGQjE0OEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwMjI1MDk5MUZGQjE0OEEzAA==\",\"timestamp\":\"1768047517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:48:40+05:30"} [2026-01-10 17:48:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwMjI1MDk5MUZGQjE0OEEzAA== [2026-01-10 17:48:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:48:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwMjI1MDk5MUZGQjE0OEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDEwMjI1MDk5MUZGQjE0OEEzAA==\",\"timestamp\":\"1768047517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:48:40+05:30"} [2026-01-10 17:48:40] [DEBUG] Ignoring event: delivered [2026-01-10 17:48:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:18:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2ODE4MjM5NjAyMTAyQkYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2ODE4MjM5NjAyMTAyQkYzAA==", "timestamp": "1768047522", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:48:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:48:44] [INFO] Sending instructions to 917202000200 [2026-01-10 17:48:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:48:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:48:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab257e7238aa4bd88b92a6c0c147ba3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2ODE4MjM5NjAyMTAyQkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2ODE4MjM5NjAyMTAyQkYzAA==\",\"timestamp\":\"1768047522\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:48:48+05:30"} [2026-01-10 17:48:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2ODE4MjM5NjAyMTAyQkYzAA== [2026-01-10 17:48:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:48:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2ODE4MjM5NjAyMTAyQkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2ODE4MjM5NjAyMTAyQkYzAA==\",\"timestamp\":\"1768047522\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:48:48+05:30"} [2026-01-10 17:48:48] [DEBUG] Ignoring event: delivered [2026-01-10 17:49:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:19:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyRDBFRjdDOEE3N0M1MkYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyRDBFRjdDOEE3N0M1MkYwAA==", "timestamp": "1768047559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:49:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:49:21] [INFO] Sending instructions to 917202000200 [2026-01-10 17:49:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:49:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:49:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24653113823c4992aeffb20e690a0e14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:49:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:49:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyRDBFRjdDOEE3N0M1MkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyRDBFRjdDOEE3N0M1MkYwAA==\",\"timestamp\":\"1768047559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:49:23+05:30"} [2026-01-10 17:49:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyRDBFRjdDOEE3N0M1MkYwAA== [2026-01-10 17:49:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:49:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyRDBFRjdDOEE3N0M1MkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyRDBFRjdDOEE3N0M1MkYwAA==\",\"timestamp\":\"1768047559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:49:23+05:30"} [2026-01-10 17:49:23] [DEBUG] Ignoring event: delivered [2026-01-10 17:49:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:19:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFNkYyQjgzOTVDNTk5MTk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFNkYyQjgzOTVDNTk5MTk1AA==", "timestamp": "1768047564", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:49:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:49:26] [INFO] Sending instructions to 917202000200 [2026-01-10 17:49:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:49:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:49:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f565e3020e2f46fdb3f9aa80f9a765ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:49:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:49:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFNkYyQjgzOTVDNTk5MTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFNkYyQjgzOTVDNTk5MTk1AA==\",\"timestamp\":\"1768047564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:49:26+05:30"} [2026-01-10 17:49:27] [DEBUG] Ignoring event: delivered [2026-01-10 17:49:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:49:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFNkYyQjgzOTVDNTk5MTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFNkYyQjgzOTVDNTk5MTk1AA==\",\"timestamp\":\"1768047564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:49:26+05:30"} [2026-01-10 17:49:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFNkYyQjgzOTVDNTk5MTk1AA== [2026-01-10 17:49:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:19:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRDJCQzk4OEQxREFBMEIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRDJCQzk4OEQxREFBMEIxAA==", "timestamp": "1768047569", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:49:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:49:31] [INFO] Sending instructions to 917202000200 [2026-01-10 17:49:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:49:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:49:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b34a910db1d04081b13f1b19fa19ced0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:49:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRDJCQzk4OEQxREFBMEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRDJCQzk4OEQxREFBMEIxAA==\",\"timestamp\":\"1768047569\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:49:34+05:30"} [2026-01-10 17:49:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRDJCQzk4OEQxREFBMEIxAA== [2026-01-10 17:49:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:49:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRDJCQzk4OEQxREFBMEIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRDJCQzk4OEQxREFBMEIxAA==\",\"timestamp\":\"1768047569\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:49:34+05:30"} [2026-01-10 17:49:35] [DEBUG] Ignoring event: delivered [2026-01-10 17:50:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:20:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0QzM1RDFGRUYzMjIxMzQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0QzM1RDFGRUYzMjIxMzQyAA==", "timestamp": "1768047605", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:50:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:50:06] [INFO] Sending instructions to 917202000200 [2026-01-10 17:50:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:50:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:50:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cbecebe7415493c8c1c3ec418cd8e82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:50:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0QzM1RDFGRUYzMjIxMzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0QzM1RDFGRUYzMjIxMzQyAA==\",\"timestamp\":\"1768047605\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:50:09+05:30"} [2026-01-10 17:50:10] [DEBUG] Ignoring event: delivered [2026-01-10 17:50:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0QzM1RDFGRUYzMjIxMzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0QzM1RDFGRUYzMjIxMzQyAA==\",\"timestamp\":\"1768047605\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:50:11+05:30"} [2026-01-10 17:50:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0QzM1RDFGRUYzMjIxMzQyAA== [2026-01-10 17:50:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:20:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGRDgzRkY5MDhCOTQwMTNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGRDgzRkY5MDhCOTQwMTNBAA==", "timestamp": "1768047610", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:50:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:50:12] [INFO] Sending instructions to 917202000200 [2026-01-10 17:50:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:50:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:50:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f623256316e49158d0e498ad24f3e2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:50:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGRDgzRkY5MDhCOTQwMTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGRDgzRkY5MDhCOTQwMTNBAA==\",\"timestamp\":\"1768047610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:50:15+05:30"} [2026-01-10 17:50:16] [DEBUG] Ignoring event: delivered [2026-01-10 17:50:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:20:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDQTI0OUUyMDREMkM5RDJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDQTI0OUUyMDREMkM5RDJFAA==", "timestamp": "1768047615", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:50:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:50:17] [INFO] Sending instructions to 917202000200 [2026-01-10 17:50:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:50:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:50:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9894e76e781a4b8f94c684f40d98d218", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:50:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGRDgzRkY5MDhCOTQwMTNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGRDgzRkY5MDhCOTQwMTNBAA==\",\"timestamp\":\"1768047610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:50:16+05:30"} [2026-01-10 17:50:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRGRDgzRkY5MDhCOTQwMTNBAA== [2026-01-10 17:50:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDQTI0OUUyMDREMkM5RDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDQTI0OUUyMDREMkM5RDJFAA==\",\"timestamp\":\"1768047615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:50:19+05:30"} [2026-01-10 17:50:20] [DEBUG] Ignoring event: delivered [2026-01-10 17:50:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDQTI0OUUyMDREMkM5RDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDQTI0OUUyMDREMkM5RDJFAA==\",\"timestamp\":\"1768047615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:50:19+05:30"} [2026-01-10 17:50:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTNDQTI0OUUyMDREMkM5RDJFAA== [2026-01-10 17:50:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:20:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MjExRkU1N0U0MzI0NDE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MjExRkU1N0U0MzI0NDE4AA==", "timestamp": "1768047620", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:50:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:50:22] [INFO] Sending instructions to 917202000200 [2026-01-10 17:50:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:50:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:50:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "46f5f022ddfc4433a66e128ad7a47cad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:50:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MjExRkU1N0U0MzI0NDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MjExRkU1N0U0MzI0NDE4AA==\",\"timestamp\":\"1768047620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:50:24+05:30"} [2026-01-10 17:50:26] [DEBUG] Ignoring event: delivered [2026-01-10 17:50:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MjExRkU1N0U0MzI0NDE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MjExRkU1N0U0MzI0NDE4AA==\",\"timestamp\":\"1768047620\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:50:27+05:30"} [2026-01-10 17:50:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MjExRkU1N0U0MzI0NDE4AA== [2026-01-10 17:50:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:20:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDRkNFN0VBOTBEN0M2OTVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDRkNFN0VBOTBEN0M2OTVGAA==", "timestamp": "1768047656", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:50:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:50:58] [INFO] Sending instructions to 917202000200 [2026-01-10 17:50:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:50:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:50:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80d4df99bcd441b0a35dad1c2d881166", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:51:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDRkNFN0VBOTBEN0M2OTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDRkNFN0VBOTBEN0M2OTVGAA==\",\"timestamp\":\"1768047656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:01+05:30"} [2026-01-10 17:51:02] [DEBUG] Ignoring event: delivered [2026-01-10 17:51:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:21:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NENTk1OTI0RDMyMURERUZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NENTk1OTI0RDMyMURERUZCAA==", "timestamp": "1768047661", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:51:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:51:03] [INFO] Sending instructions to 917202000200 [2026-01-10 17:51:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:51:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:51:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da12e637a10d434da87c3d9054fa9307", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:51:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:50:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDRkNFN0VBOTBEN0M2OTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDRkNFN0VBOTBEN0M2OTVGAA==\",\"timestamp\":\"1768047656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:04+05:30"} [2026-01-10 17:51:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFDRkNFN0VBOTBEN0M2OTVGAA== [2026-01-10 17:51:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:21:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxMzM0MTc4RTFFRDk0ODQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxMzM0MTc4RTFFRDk0ODQ5AA==", "timestamp": "1768047666", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:51:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:51:08] [INFO] Sending instructions to 917202000200 [2026-01-10 17:51:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:51:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:51:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "280772697853405ba10bf7b3334101f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:51:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NENTk1OTI0RDMyMURERUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NENTk1OTI0RDMyMURERUZCAA==\",\"timestamp\":\"1768047661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:07+05:30"} [2026-01-10 17:51:08] [DEBUG] Ignoring event: delivered [2026-01-10 17:51:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NENTk1OTI0RDMyMURERUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NENTk1OTI0RDMyMURERUZCAA==\",\"timestamp\":\"1768047661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:07+05:30"} [2026-01-10 17:51:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NENTk1OTI0RDMyMURERUZCAA== [2026-01-10 17:51:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxMzM0MTc4RTFFRDk0ODQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxMzM0MTc4RTFFRDk0ODQ5AA==\",\"timestamp\":\"1768047666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:10+05:30"} [2026-01-10 17:51:11] [DEBUG] Ignoring event: delivered [2026-01-10 17:51:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxMzM0MTc4RTFFRDk0ODQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxMzM0MTc4RTFFRDk0ODQ5AA==\",\"timestamp\":\"1768047666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:10+05:30"} [2026-01-10 17:51:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgxMzM0MTc4RTFFRDk0ODQ5AA== [2026-01-10 17:51:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:21:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2NTZBMDQ4MDg1QTcyMDc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2NTZBMDQ4MDg1QTcyMDc3AA==", "timestamp": "1768047703", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:51:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:51:44] [INFO] Sending instructions to 917202000200 [2026-01-10 17:51:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:51:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:51:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba583897e1904c6696a3c6082c3d198a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:51:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2NTZBMDQ4MDg1QTcyMDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2NTZBMDQ4MDg1QTcyMDc3AA==\",\"timestamp\":\"1768047703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:48+05:30"} [2026-01-10 17:51:48] [DEBUG] Ignoring event: delivered [2026-01-10 17:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2NTZBMDQ4MDg1QTcyMDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2NTZBMDQ4MDg1QTcyMDc3AA==\",\"timestamp\":\"1768047703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:48+05:30"} [2026-01-10 17:51:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU2NTZBMDQ4MDg1QTcyMDc3AA== [2026-01-10 17:51:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:21:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENDM0M5ODFBNTJDNTAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENDM0M5ODFBNTJDNTAwAA==", "timestamp": "1768047708", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:51:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:51:50] [INFO] Sending instructions to 917202000200 [2026-01-10 17:51:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:51:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:51:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0eb6af76c8dc4b58a934d667fec91fca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:51:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENDM0M5ODFBNTJDNTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENDM0M5ODFBNTJDNTAwAA==\",\"timestamp\":\"1768047708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:52+05:30"} [2026-01-10 17:51:53] [DEBUG] Ignoring event: delivered [2026-01-10 17:51:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:21:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3OUUyRTBBQjgxRTc4QzNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3OUUyRTBBQjgxRTc4QzNBAA==", "timestamp": "1768047713", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:51:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:51:55] [INFO] Sending instructions to 917202000200 [2026-01-10 17:51:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:51:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:51:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e7a273b3add4647ac11406f8c8f3567", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:51:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENDM0M5ODFBNTJDNTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENDM0M5ODFBNTJDNTAwAA==\",\"timestamp\":\"1768047708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:55+05:30"} [2026-01-10 17:51:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxRENDM0M5ODFBNTJDNTAwAA== [2026-01-10 17:51:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3OUUyRTBBQjgxRTc4QzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3OUUyRTBBQjgxRTc4QzNBAA==\",\"timestamp\":\"1768047713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:55+05:30"} [2026-01-10 17:51:56] [DEBUG] Ignoring event: delivered [2026-01-10 17:51:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:51:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3OUUyRTBBQjgxRTc4QzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3OUUyRTBBQjgxRTc4QzNBAA==\",\"timestamp\":\"1768047713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:51:58+05:30"} [2026-01-10 17:51:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI3OUUyRTBBQjgxRTc4QzNBAA== [2026-01-10 17:52:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:22:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMEZBNjA0M0RCMUU3OUJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMEZBNjA0M0RCMUU3OUJEAA==", "timestamp": "1768047749", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:52:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:52:30] [INFO] Sending instructions to 917202000200 [2026-01-10 17:52:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:52:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:52:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfab6fe8c9834c16b26ab283b4059766", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMEZBNjA0M0RCMUU3OUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMEZBNjA0M0RCMUU3OUJEAA==\",\"timestamp\":\"1768047749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:52:31+05:30"} [2026-01-10 17:52:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMEZBNjA0M0RCMUU3OUJEAA== [2026-01-10 17:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMEZBNjA0M0RCMUU3OUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjAyMEZBNjA0M0RCMUU3OUJEAA==\",\"timestamp\":\"1768047749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:52:31+05:30"} [2026-01-10 17:52:31] [DEBUG] Ignoring event: delivered [2026-01-10 17:52:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:22:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4QjRDRTBBNzIwMEMxOUEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4QjRDRTBBNzIwMEMxOUEyAA==", "timestamp": "1768047754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:52:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:52:35] [INFO] Sending instructions to 917202000200 [2026-01-10 17:52:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:52:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:52:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b18c02c1b334c8baac02034652306b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:52:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4QjRDRTBBNzIwMEMxOUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4QjRDRTBBNzIwMEMxOUEyAA==\",\"timestamp\":\"1768047754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:52:37+05:30"} [2026-01-10 17:52:38] [DEBUG] Ignoring event: delivered [2026-01-10 17:52:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:52:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4QjRDRTBBNzIwMEMxOUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4QjRDRTBBNzIwMEMxOUEyAA==\",\"timestamp\":\"1768047754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:52:37+05:30"} [2026-01-10 17:52:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk4QjRDRTBBNzIwMEMxOUEyAA== [2026-01-10 17:52:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:22:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyQjQ0MDYwQUMxNzQ1QTAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyQjQ0MDYwQUMxNzQ1QTAxAA==", "timestamp": "1768047759", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:52:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:52:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:52:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:52:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:52:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f02d41537bcf45179879edaedcc41ead", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyQjQ0MDYwQUMxNzQ1QTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyQjQ0MDYwQUMxNzQ1QTAxAA==\",\"timestamp\":\"1768047759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:52:41+05:30"} [2026-01-10 17:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyQjQ0MDYwQUMxNzQ1QTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyQjQ0MDYwQUMxNzQ1QTAxAA==\",\"timestamp\":\"1768047759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:52:41+05:30"} [2026-01-10 17:52:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMyQjQ0MDYwQUMxNzQ1QTAxAA== [2026-01-10 17:52:42] [DEBUG] Ignoring event: delivered [2026-01-10 17:53:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:23:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENTgxQkVDRUI2NDE4OTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENTgxQkVDRUI2NDE4OTBFAA==", "timestamp": "1768047795", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:53:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:53:16] [INFO] Sending instructions to 917202000200 [2026-01-10 17:53:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:53:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:53:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4058a7be29824793be1de3d9a736029e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:53:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENTgxQkVDRUI2NDE4OTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENTgxQkVDRUI2NDE4OTBFAA==\",\"timestamp\":\"1768047795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:53:17+05:30"} [2026-01-10 17:53:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENTgxQkVDRUI2NDE4OTBFAA== [2026-01-10 17:53:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:53:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENTgxQkVDRUI2NDE4OTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJENTgxQkVDRUI2NDE4OTBFAA==\",\"timestamp\":\"1768047795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:53:21+05:30"} [2026-01-10 17:53:21] [DEBUG] Ignoring event: delivered [2026-01-10 17:53:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:23:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMzAyQTgyODYxOTU3NENDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMzAyQTgyODYxOTU3NENDAA==", "timestamp": "1768047800", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:53:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:53:22] [INFO] Sending instructions to 917202000200 [2026-01-10 17:53:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:53:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:53:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85979fd02539474c81f975c7e0737426", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMzAyQTgyODYxOTU3NENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMzAyQTgyODYxOTU3NENDAA==\",\"timestamp\":\"1768047800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:53:25+05:30"} [2026-01-10 17:53:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMzAyQTgyODYxOTU3NENDAA== [2026-01-10 17:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMzAyQTgyODYxOTU3NENDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMxMzAyQTgyODYxOTU3NENDAA==\",\"timestamp\":\"1768047800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:53:25+05:30"} [2026-01-10 17:53:25] [DEBUG] Ignoring event: delivered [2026-01-10 17:53:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:23:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlBNEM3M0MxOUNFQzVBMEEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlBNEM3M0MxOUNFQzVBMEEwAA==", "timestamp": "1768047805", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:53:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:53:27] [INFO] Sending instructions to 917202000200 [2026-01-10 17:53:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:53:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:53:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "459cd9f124e34ff38ef83a1a8f58cd13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:53:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:53:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlBNEM3M0MxOUNFQzVBMEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlBNEM3M0MxOUNFQzVBMEEwAA==\",\"timestamp\":\"1768047805\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:53:27+05:30"} [2026-01-10 17:53:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlBNEM3M0MxOUNFQzVBMEEwAA== [2026-01-10 17:53:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:53:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlBNEM3M0MxOUNFQzVBMEEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlBNEM3M0MxOUNFQzVBMEEwAA==\",\"timestamp\":\"1768047805\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:53:27+05:30"} [2026-01-10 17:53:28] [DEBUG] Ignoring event: delivered [2026-01-10 17:54:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:24:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFRTEyQ0IxM0VBQjE2MEI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFRTEyQ0IxM0VBQjE2MEI5AA==", "timestamp": "1768047841", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:54:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:54:03] [INFO] Sending instructions to 917202000200 [2026-01-10 17:54:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:54:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:54:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe0209c860f043b3924ba67337fa431d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFRTEyQ0IxM0VBQjE2MEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFRTEyQ0IxM0VBQjE2MEI5AA==\",\"timestamp\":\"1768047841\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:54:04+05:30"} [2026-01-10 17:54:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFRTEyQ0IxM0VBQjE2MEI5AA== [2026-01-10 17:54:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFRTEyQ0IxM0VBQjE2MEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVFRTEyQ0IxM0VBQjE2MEI5AA==\",\"timestamp\":\"1768047841\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:54:07+05:30"} [2026-01-10 17:54:08] [DEBUG] Ignoring event: delivered [2026-01-10 17:54:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:24:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3Q0I0QzRGODZCMzE4NzcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3Q0I0QzRGODZCMzE4NzcwAA==", "timestamp": "1768047847", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:54:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:54:09] [INFO] Sending instructions to 917202000200 [2026-01-10 17:54:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:54:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:54:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5bdd5a8f8424c689729fe5890d1ed6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3Q0I0QzRGODZCMzE4NzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3Q0I0QzRGODZCMzE4NzcwAA==\",\"timestamp\":\"1768047847\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:54:11+05:30"} [2026-01-10 17:54:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3Q0I0QzRGODZCMzE4NzcwAA== [2026-01-10 17:54:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3Q0I0QzRGODZCMzE4NzcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ3Q0I0QzRGODZCMzE4NzcwAA==\",\"timestamp\":\"1768047847\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:54:11+05:30"} [2026-01-10 17:54:12] [DEBUG] Ignoring event: delivered [2026-01-10 17:54:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:24:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFOEEwNDIyMUU4RTU4OUQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFOEEwNDIyMUU4RTU4OUQxAA==", "timestamp": "1768047852", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:54:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:54:14] [INFO] Sending instructions to 917202000200 [2026-01-10 17:54:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:54:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:54:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa7acfef25e34671a6e490a3cdb86ea3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFOEEwNDIyMUU4RTU4OUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFOEEwNDIyMUU4RTU4OUQxAA==\",\"timestamp\":\"1768047852\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:54:15+05:30"} [2026-01-10 17:54:16] [DEBUG] Ignoring event: delivered [2026-01-10 17:54:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFOEEwNDIyMUU4RTU4OUQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFOEEwNDIyMUU4RTU4OUQxAA==\",\"timestamp\":\"1768047852\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:54:19+05:30"} [2026-01-10 17:54:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFOEEwNDIyMUU4RTU4OUQxAA== [2026-01-10 17:54:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:24:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzRDFENUMzOUEwMDAyQkY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzRDFENUMzOUEwMDAyQkY5AA==", "timestamp": "1768047857", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:54:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:54:19] [INFO] Sending instructions to 917202000200 [2026-01-10 17:54:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:54:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:54:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78886e0e1bee4194a4f255639ff21909", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzRDFENUMzOUEwMDAyQkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzRDFENUMzOUEwMDAyQkY5AA==\",\"timestamp\":\"1768047857\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:54:19+05:30"} [2026-01-10 17:54:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzRDFENUMzOUEwMDAyQkY5AA== [2026-01-10 17:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzRDFENUMzOUEwMDAyQkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIzRDFENUMzOUEwMDAyQkY5AA==\",\"timestamp\":\"1768047857\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:54:20+05:30"} [2026-01-10 17:54:20] [DEBUG] Ignoring event: delivered [2026-01-10 17:54:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:24:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzOUFDRjQ1MjYxQThGQzNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzOUFDRjQ1MjYxQThGQzNEAA==", "timestamp": "1768047894", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:54:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:54:55] [INFO] Sending instructions to 917202000200 [2026-01-10 17:54:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:54:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:54:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aeba60e13229408abfa04fe1ebfa66d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:55:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:25:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCNDQzNjMwQjA5Qjc5QkU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCNDQzNjMwQjA5Qjc5QkU0AA==", "timestamp": "1768047898", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:55:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:55:00] [INFO] Sending instructions to 917202000200 [2026-01-10 17:55:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:55:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:55:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "124a0defce1f42c6948332d245d6a852", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:55:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:25:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1RTNBOTY4OUQ2QzQ3MTAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1RTNBOTY4OUQ2QzQ3MTAwAA==", "timestamp": "1768047904", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:55:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:55:05] [INFO] Sending instructions to 917202000200 [2026-01-10 17:55:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:55:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:55:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41368ffb10f64843a5c7fa170dc7e8cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:55:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:25:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDRjdCODE0RTg0OEU4NDg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDRjdCODE0RTg0OEU4NDg0AA==", "timestamp": "1768047909", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:55:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:55:10] [INFO] Sending instructions to 917202000200 [2026-01-10 17:55:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:55:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:55:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef0129b27d4444879400b659bff98f47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:55:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:25:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2RTBGNzE2RjhFRTFGRDBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2RTBGNzE2RjhFRTFGRDBDAA==", "timestamp": "1768047914", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:55:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:55:16] [INFO] Sending instructions to 917202000200 [2026-01-10 17:55:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:55:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:55:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28feef5e838c499aac515e7218a5d35a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:55:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDRjdCODE0RTg0OEU4NDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDRjdCODE0RTg0OEU4NDg0AA==\",\"timestamp\":\"1768047909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:14+05:30"} [2026-01-10 17:55:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDRjdCODE0RTg0OEU4NDg0AA== [2026-01-10 17:55:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDRjdCODE0RTg0OEU4NDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZDRjdCODE0RTg0OEU4NDg0AA==\",\"timestamp\":\"1768047909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:14+05:30"} [2026-01-10 17:55:17] [DEBUG] Ignoring event: delivered [2026-01-10 17:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCNDQzNjMwQjA5Qjc5QkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCNDQzNjMwQjA5Qjc5QkU0AA==\",\"timestamp\":\"1768047898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:14+05:30"} [2026-01-10 17:55:18] [DEBUG] Ignoring event: delivered [2026-01-10 17:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCNDQzNjMwQjA5Qjc5QkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCNDQzNjMwQjA5Qjc5QkU0AA==\",\"timestamp\":\"1768047898\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:14+05:30"} [2026-01-10 17:55:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBCNDQzNjMwQjA5Qjc5QkU0AA== [2026-01-10 17:55:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1RTNBOTY4OUQ2QzQ3MTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1RTNBOTY4OUQ2QzQ3MTAwAA==\",\"timestamp\":\"1768047904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:15+05:30"} [2026-01-10 17:55:19] [DEBUG] Ignoring event: delivered [2026-01-10 17:55:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1RTNBOTY4OUQ2QzQ3MTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1RTNBOTY4OUQ2QzQ3MTAwAA==\",\"timestamp\":\"1768047904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:15+05:30"} [2026-01-10 17:55:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU1RTNBOTY4OUQ2QzQ3MTAwAA== [2026-01-10 17:55:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzOUFDRjQ1MjYxQThGQzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzOUFDRjQ1MjYxQThGQzNEAA==\",\"timestamp\":\"1768047894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:17+05:30"} [2026-01-10 17:55:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzOUFDRjQ1MjYxQThGQzNEAA== [2026-01-10 17:55:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:54:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzOUFDRjQ1MjYxQThGQzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzOUFDRjQ1MjYxQThGQzNEAA==\",\"timestamp\":\"1768047894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:17+05:30"} [2026-01-10 17:55:21] [DEBUG] Ignoring event: delivered [2026-01-10 17:55:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2RTBGNzE2RjhFRTFGRDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2RTBGNzE2RjhFRTFGRDBDAA==\",\"timestamp\":\"1768047914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:26+05:30"} [2026-01-10 17:55:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2RTBGNzE2RjhFRTFGRDBDAA== [2026-01-10 17:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2RTBGNzE2RjhFRTFGRDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI2RTBGNzE2RjhFRTFGRDBDAA==\",\"timestamp\":\"1768047914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:55:27+05:30"} [2026-01-10 17:55:31] [DEBUG] Ignoring event: delivered [2026-01-10 17:55:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:25:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RkZEREVFNjgzMDZCMzZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RkZEREVFNjgzMDZCMzZBAA==", "timestamp": "1768047950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:55:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:55:52] [INFO] Sending instructions to 917202000200 [2026-01-10 17:55:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:55:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:55:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f361657e50644cd1b22e43979fbeb5cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:55:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:25:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MTdFRkZBRDlFRTk5MzI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MTdFRkZBRDlFRTk5MzI4AA==", "timestamp": "1768047955", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:55:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:55:57] [INFO] Sending instructions to 917202000200 [2026-01-10 17:55:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:55:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:55:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7337bffe8984f9194ad5951258a7163", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:56:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:26:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBOUU1RUUxRDA4ODRGRUMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBOUU1RUUxRDA4ODRGRUMyAA==", "timestamp": "1768047960", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:56:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:56:02] [INFO] Sending instructions to 917202000200 [2026-01-10 17:56:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:56:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:56:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dac0cc2894af4fa69f46614eb0ca40e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:56:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MTdFRkZBRDlFRTk5MzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MTdFRkZBRDlFRTk5MzI4AA==\",\"timestamp\":\"1768047955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:56:13+05:30"} [2026-01-10 17:56:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MTdFRkZBRDlFRTk5MzI4AA== [2026-01-10 17:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBOUU1RUUxRDA4ODRGRUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBOUU1RUUxRDA4ODRGRUMyAA==\",\"timestamp\":\"1768047960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:56:13+05:30"} [2026-01-10 17:56:15] [DEBUG] Ignoring event: delivered [2026-01-10 17:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RkZEREVFNjgzMDZCMzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RkZEREVFNjgzMDZCMzZBAA==\",\"timestamp\":\"1768047950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:56:14+05:30"} [2026-01-10 17:56:15] [DEBUG] Ignoring event: delivered [2026-01-10 17:56:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBOUU1RUUxRDA4ODRGRUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBOUU1RUUxRDA4ODRGRUMyAA==\",\"timestamp\":\"1768047960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:56:14+05:30"} [2026-01-10 17:56:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUVBOUU1RUUxRDA4ODRGRUMyAA== [2026-01-10 17:56:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MTdFRkZBRDlFRTk5MzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1MTdFRkZBRDlFRTk5MzI4AA==\",\"timestamp\":\"1768047955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:56:26+05:30"} [2026-01-10 17:56:27] [DEBUG] Ignoring event: delivered [2026-01-10 17:56:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:55:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RkZEREVFNjgzMDZCMzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RkZEREVFNjgzMDZCMzZBAA==\",\"timestamp\":\"1768047950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:56:30+05:30"} [2026-01-10 17:56:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3RkZEREVFNjgzMDZCMzZBAA== [2026-01-10 17:56:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:26:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwMTAwM0ZDNUMzOTM4MkZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwMTAwM0ZDNUMzOTM4MkZDAA==", "timestamp": "1768047996", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:56:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:56:38] [INFO] Sending instructions to 917202000200 [2026-01-10 17:56:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:56:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:56:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77306d4f2d76456fafbcb716f035d945", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:56:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:26:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlEODcwNzY1RDgzRDQxMkYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlEODcwNzY1RDgzRDQxMkYyAA==", "timestamp": "1768048002", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:56:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:56:43] [INFO] Sending instructions to 917202000200 [2026-01-10 17:56:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:56:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:56:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4fec61352224f6599694fa44ce07755", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:56:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:26:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyNjZFRUE2QjAwRjEwQzM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyNjZFRUE2QjAwRjEwQzM4AA==", "timestamp": "1768048007", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:56:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:56:48] [INFO] Sending instructions to 917202000200 [2026-01-10 17:56:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:56:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:56:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c514b181b7a478f93631f7f154d97d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:56:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlEODcwNzY1RDgzRDQxMkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlEODcwNzY1RDgzRDQxMkYyAA==\",\"timestamp\":\"1768048002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:56:50+05:30"} [2026-01-10 17:56:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlEODcwNzY1RDgzRDQxMkYyAA== [2026-01-10 17:56:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlEODcwNzY1RDgzRDQxMkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlEODcwNzY1RDgzRDQxMkYyAA==\",\"timestamp\":\"1768048002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:56:51+05:30"} [2026-01-10 17:56:52] [DEBUG] Ignoring event: delivered [2026-01-10 17:56:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:26:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2NDg3RDFCN0MxMkM5MzNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2NDg3RDFCN0MxMkM5MzNFAA==", "timestamp": "1768048012", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:56:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:56:53] [INFO] Sending instructions to 917202000200 [2026-01-10 17:56:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:56:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:56:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6842e3f15d4f4b0099700c55e9656149", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:56:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:26:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMTY1OEQ0OTFFODlGREU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMTY1OEQ0OTFFODlGREU1AA==", "timestamp": "1768048017", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:56:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:56:59] [INFO] Sending instructions to 917202000200 [2026-01-10 17:56:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:56:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:56:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2590bfc67ab343e3adcc378c38120bf7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:57:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:27:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUI0MzE4MTU4NjJFODAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUI0MzE4MTU4NjJFODAxAA==", "timestamp": "1768048022", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:57:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:57:04] [INFO] Sending instructions to 917202000200 [2026-01-10 17:57:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:57:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:57:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d40cb37971b49b6a0d90a011c7aacc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyNjZFRUE2QjAwRjEwQzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyNjZFRUE2QjAwRjEwQzM4AA==\",\"timestamp\":\"1768048007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:04+05:30"} [2026-01-10 17:57:05] [DEBUG] Ignoring event: delivered [2026-01-10 17:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwMTAwM0ZDNUMzOTM4MkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwMTAwM0ZDNUMzOTM4MkZDAA==\",\"timestamp\":\"1768047996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:04+05:30"} [2026-01-10 17:57:05] [DEBUG] Ignoring event: delivered [2026-01-10 17:57:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyNjZFRUE2QjAwRjEwQzM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyNjZFRUE2QjAwRjEwQzM4AA==\",\"timestamp\":\"1768048007\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:04+05:30"} [2026-01-10 17:57:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyNjZFRUE2QjAwRjEwQzM4AA== [2026-01-10 17:57:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwMTAwM0ZDNUMzOTM4MkZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwMTAwM0ZDNUMzOTM4MkZDAA==\",\"timestamp\":\"1768047996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:11+05:30"} [2026-01-10 17:57:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODAwMTAwM0ZDNUMzOTM4MkZDAA== [2026-01-10 17:57:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2NDg3RDFCN0MxMkM5MzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2NDg3RDFCN0MxMkM5MzNFAA==\",\"timestamp\":\"1768048012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:11+05:30"} [2026-01-10 17:57:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2NDg3RDFCN0MxMkM5MzNFAA== [2026-01-10 17:57:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2NDg3RDFCN0MxMkM5MzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E2NDg3RDFCN0MxMkM5MzNFAA==\",\"timestamp\":\"1768048012\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:12+05:30"} [2026-01-10 17:57:13] [DEBUG] Ignoring event: delivered [2026-01-10 17:57:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUI0MzE4MTU4NjJFODAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUI0MzE4MTU4NjJFODAxAA==\",\"timestamp\":\"1768048022\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:16+05:30"} [2026-01-10 17:57:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUI0MzE4MTU4NjJFODAxAA== [2026-01-10 17:57:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUI0MzE4MTU4NjJFODAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUI0MzE4MTU4NjJFODAxAA==\",\"timestamp\":\"1768048022\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:16+05:30"} [2026-01-10 17:57:17] [DEBUG] Ignoring event: delivered [2026-01-10 17:57:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMTY1OEQ0OTFFODlGREU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMTY1OEQ0OTFFODlGREU1AA==\",\"timestamp\":\"1768048017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:22+05:30"} [2026-01-10 17:57:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMTY1OEQ0OTFFODlGREU1AA== [2026-01-10 17:57:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:56:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMTY1OEQ0OTFFODlGREU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkIwMTY1OEQ0OTFFODlGREU1AA==\",\"timestamp\":\"1768048017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:31+05:30"} [2026-01-10 17:57:33] [DEBUG] Ignoring event: delivered [2026-01-10 17:57:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:27:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMjI2NEY4MUQ4REQzMjhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMjI2NEY4MUQ4REQzMjhEAA==", "timestamp": "1768048058", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:57:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:57:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:57:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:57:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:57:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9a98dc51c374c44a721216734a790cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:57:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:27:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNERBOUI0RDdCRENEMzNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNERBOUI0RDdCRENEMzNDAA==", "timestamp": "1768048063", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:57:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:57:45] [INFO] Sending instructions to 917202000200 [2026-01-10 17:57:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:57:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:57:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35ead0eb2390435d9b900e757fe3c1b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:57:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:57:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMjI2NEY4MUQ4REQzMjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMjI2NEY4MUQ4REQzMjhEAA==\",\"timestamp\":\"1768048058\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:52+05:30"} [2026-01-10 17:57:52] [DEBUG] Ignoring event: delivered [2026-01-10 17:57:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:57:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNERBOUI0RDdCRENEMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNERBOUI0RDdCRENEMzNDAA==\",\"timestamp\":\"1768048063\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:52+05:30"} [2026-01-10 17:57:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNERBOUI0RDdCRENEMzNDAA== [2026-01-10 17:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:57:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMjI2NEY4MUQ4REQzMjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMjI2NEY4MUQ4REQzMjhEAA==\",\"timestamp\":\"1768048058\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:57:59+05:30"} [2026-01-10 17:58:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMjI2NEY4MUQ4REQzMjhEAA== [2026-01-10 17:58:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:57:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNERBOUI0RDdCRENEMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNERBOUI0RDdCRENEMzNDAA==\",\"timestamp\":\"1768048063\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:14+05:30"} [2026-01-10 17:58:17] [DEBUG] Ignoring event: delivered [2026-01-10 17:58:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:28:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCNEVFQjdDQjcwMjBBOUUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCNEVFQjdDQjcwMjBBOUUzAA==", "timestamp": "1768048099", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:58:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:58:20] [INFO] Sending instructions to 917202000200 [2026-01-10 17:58:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:58:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:58:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea97884d00b6437299052abc21f8faef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:58:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:28:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyOEQwRkJERTY3NjAwMzAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyOEQwRkJERTY3NjAwMzAzAA==", "timestamp": "1768048104", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:58:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:58:25] [INFO] Sending instructions to 917202000200 [2026-01-10 17:58:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:58:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:58:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80bad9f6444140f0b52c08150c3b189e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:58:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:28:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMDFGNEYwN0NENzdGMTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMDFGNEYwN0NENzdGMTUzAA==", "timestamp": "1768048109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:58:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:58:30] [INFO] Sending instructions to 917202000200 [2026-01-10 17:58:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:58:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:58:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3480eca4e2c94e1689ddd47e8333528d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:58:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:28:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3OUU2NjhGQUE0RkEwOTA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3OUU2NjhGQUE0RkEwOTA0AA==", "timestamp": "1768048114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:58:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:58:35] [INFO] Sending instructions to 917202000200 [2026-01-10 17:58:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:58:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:58:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e04de3262314fe8bec0e41ce0f740cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:58:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMDFGNEYwN0NENzdGMTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMDFGNEYwN0NENzdGMTUzAA==\",\"timestamp\":\"1768048109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:36+05:30"} [2026-01-10 17:58:37] [DEBUG] Ignoring event: delivered [2026-01-10 17:58:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCNEVFQjdDQjcwMjBBOUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCNEVFQjdDQjcwMjBBOUUzAA==\",\"timestamp\":\"1768048099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:36+05:30"} [2026-01-10 17:58:37] [DEBUG] Ignoring event: delivered [2026-01-10 17:58:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMDFGNEYwN0NENzdGMTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMDFGNEYwN0NENzdGMTUzAA==\",\"timestamp\":\"1768048109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:36+05:30"} [2026-01-10 17:58:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJEMDFGNEYwN0NENzdGMTUzAA== [2026-01-10 17:58:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCNEVFQjdDQjcwMjBBOUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCNEVFQjdDQjcwMjBBOUUzAA==\",\"timestamp\":\"1768048099\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:36+05:30"} [2026-01-10 17:58:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFCNEVFQjdDQjcwMjBBOUUzAA== [2026-01-10 17:58:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:28:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NThENkQ1QjU4OEU3OEQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NThENkQ1QjU4OEU3OEQ0AA==", "timestamp": "1768048119", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:58:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 17:58:40] [INFO] Sending instructions to 917202000200 [2026-01-10 17:58:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:58:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:58:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dda45488a6334d709ec448a87414f58d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:58:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3OUU2NjhGQUE0RkEwOTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3OUU2NjhGQUE0RkEwOTA0AA==\",\"timestamp\":\"1768048114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:55+05:30"} [2026-01-10 17:58:57] [DEBUG] Ignoring event: delivered [2026-01-10 17:58:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyOEQwRkJERTY3NjAwMzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyOEQwRkJERTY3NjAwMzAzAA==\",\"timestamp\":\"1768048104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:59+05:30"} [2026-01-10 17:58:59] [DEBUG] Ignoring event: delivered [2026-01-10 17:58:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3OUU2NjhGQUE0RkEwOTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3OUU2NjhGQUE0RkEwOTA0AA==\",\"timestamp\":\"1768048114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:59+05:30"} [2026-01-10 17:58:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTU3OUU2NjhGQUE0RkEwOTA0AA== [2026-01-10 17:59:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyOEQwRkJERTY3NjAwMzAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyOEQwRkJERTY3NjAwMzAzAA==\",\"timestamp\":\"1768048104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:58:59+05:30"} [2026-01-10 17:59:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjIyOEQwRkJERTY3NjAwMzAzAA== [2026-01-10 17:59:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NThENkQ1QjU4OEU3OEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NThENkQ1QjU4OEU3OEQ0AA==\",\"timestamp\":\"1768048119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:59:10+05:30"} [2026-01-10 17:59:11] [DEBUG] Ignoring event: delivered [2026-01-10 17:59:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NThENkQ1QjU4OEU3OEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NThENkQ1QjU4OEU3OEQ0AA==\",\"timestamp\":\"1768048119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T17:59:13+05:30"} [2026-01-10 17:59:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NThENkQ1QjU4OEU3OEQ0AA== [2026-01-10 17:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg2QjNBMTNEQkRFQzk2NURFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg2QjNBMTNEQkRFQzk2NURFAA==", "timestamp": "1768048154", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 17:59:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 17:59:16] [INFO] Sending instructions to 917202000200 [2026-01-10 17:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 17:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 17:59:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c3afeeb45a84459863e25bce0e0705e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 17:59:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg2QjNBMTNEQkRFQzk2NURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg2QjNBMTNEQkRFQzk2NURFAA==\",\"timestamp\":\"1768048154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:59:21+05:30"} [2026-01-10 17:59:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg2QjNBMTNEQkRFQzk2NURFAA== [2026-01-10 17:59:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T17:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg2QjNBMTNEQkRFQzk2NURFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg2QjNBMTNEQkRFQzk2NURFAA==\",\"timestamp\":\"1768048154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T17:59:27+05:30"} [2026-01-10 17:59:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:00:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:30:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2Qjg1ODI2MURDMTQ2RkQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2Qjg1ODI2MURDMTQ2RkQ4AA==", "timestamp": "1768048206", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:00:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:00:08] [INFO] Sending instructions to 917202000200 [2026-01-10 18:00:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:00:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:00:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47861507456e46b89a66d0db9b551689", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:00:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:30:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2RkM4ODczNDA3REE4REM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2RkM4ODczNDA3REE4REM3AA==", "timestamp": "1768048211", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:00:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:00:13] [INFO] Sending instructions to 917202000200 [2026-01-10 18:00:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:00:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:00:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5693f935b2394540a01ae5711507f14e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:00:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2Qjg1ODI2MURDMTQ2RkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2Qjg1ODI2MURDMTQ2RkQ4AA==\",\"timestamp\":\"1768048206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:13+05:30"} [2026-01-10 18:00:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2Qjg1ODI2MURDMTQ2RkQ4AA== [2026-01-10 18:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2Qjg1ODI2MURDMTQ2RkQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U2Qjg1ODI2MURDMTQ2RkQ4AA==\",\"timestamp\":\"1768048206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:15+05:30"} [2026-01-10 18:00:15] [DEBUG] Ignoring event: delivered [2026-01-10 18:00:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2RkM4ODczNDA3REE4REM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2RkM4ODczNDA3REE4REM3AA==\",\"timestamp\":\"1768048211\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:15+05:30"} [2026-01-10 18:00:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2RkM4ODczNDA3REE4REM3AA== [2026-01-10 18:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2RkM4ODczNDA3REE4REM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY2RkM4ODczNDA3REE4REM3AA==\",\"timestamp\":\"1768048211\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:16+05:30"} [2026-01-10 18:00:17] [DEBUG] Ignoring event: delivered [2026-01-10 18:00:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:30:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQjI0RTBBRTM5REI0QTJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQjI0RTBBRTM5REI0QTJBAA==", "timestamp": "1768048217", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:00:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:00:19] [INFO] Sending instructions to 917202000200 [2026-01-10 18:00:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:00:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:00:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "801a5da3ca0e4fe7bbfc3d3163c02d9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:00:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQjI0RTBBRTM5REI0QTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQjI0RTBBRTM5REI0QTJBAA==\",\"timestamp\":\"1768048217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:19+05:30"} [2026-01-10 18:00:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:00:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQjI0RTBBRTM5REI0QTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQjI0RTBBRTM5REI0QTJBAA==\",\"timestamp\":\"1768048217\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:21+05:30"} [2026-01-10 18:00:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgxQjI0RTBBRTM5REI0QTJBAA== [2026-01-10 18:00:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:30:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4RjUzRjU5MUU1MjQyRENCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4RjUzRjU5MUU1MjQyRENCAA==", "timestamp": "1768048223", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:00:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:00:25] [INFO] Sending instructions to 917202000200 [2026-01-10 18:00:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:00:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:00:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "165224597e5447258b47b629da99b041", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4RjUzRjU5MUU1MjQyRENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4RjUzRjU5MUU1MjQyRENCAA==\",\"timestamp\":\"1768048223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:25+05:30"} [2026-01-10 18:00:26] [DEBUG] Ignoring event: delivered [2026-01-10 18:00:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4RjUzRjU5MUU1MjQyRENCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4RjUzRjU5MUU1MjQyRENCAA==\",\"timestamp\":\"1768048223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:26+05:30"} [2026-01-10 18:00:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4RjUzRjU5MUU1MjQyRENCAA== [2026-01-10 18:00:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:30:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2NkFBM0VFRjRCOTI5MjFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2NkFBM0VFRjRCOTI5MjFCAA==", "timestamp": "1768048229", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:00:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:00:31] [INFO] Sending instructions to 917202000200 [2026-01-10 18:00:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:00:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:00:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89b8603b0f5c431db76ecfc88942c1df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:00:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2NkFBM0VFRjRCOTI5MjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2NkFBM0VFRjRCOTI5MjFCAA==\",\"timestamp\":\"1768048229\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:33+05:30"} [2026-01-10 18:00:33] [DEBUG] Ignoring event: delivered [2026-01-10 18:00:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:30:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4QTIzQkY0QUE0RkM3OTcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4QTIzQkY0QUE0RkM3OTcyAA==", "timestamp": "1768048234", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:00:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:00:36] [INFO] Sending instructions to 917202000200 [2026-01-10 18:00:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:00:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:00:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "443203fea2024667b77a2cde209c595d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:00:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2NkFBM0VFRjRCOTI5MjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2NkFBM0VFRjRCOTI5MjFCAA==\",\"timestamp\":\"1768048229\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:36+05:30"} [2026-01-10 18:00:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2NkFBM0VFRjRCOTI5MjFCAA== [2026-01-10 18:00:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4QTIzQkY0QUE0RkM3OTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4QTIzQkY0QUE0RkM3OTcyAA==\",\"timestamp\":\"1768048234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:40+05:30"} [2026-01-10 18:00:40] [DEBUG] Ignoring event: delivered [2026-01-10 18:00:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:30:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2NUU1NUVCMEYyQzRDRTk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2NUU1NUVCMEYyQzRDRTk0AA==", "timestamp": "1768048239", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:00:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:00:41] [INFO] Sending instructions to 917202000200 [2026-01-10 18:00:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:00:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:00:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d71cdd95f9da463d840839aa820e29cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:00:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4QTIzQkY0QUE0RkM3OTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4QTIzQkY0QUE0RkM3OTcyAA==\",\"timestamp\":\"1768048234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:45+05:30"} [2026-01-10 18:00:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ4QTIzQkY0QUE0RkM3OTcyAA== [2026-01-10 18:00:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:30:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0ODg4NkVFNjkxQzlGQjJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0ODg4NkVFNjkxQzlGQjJBAA==", "timestamp": "1768048244", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:00:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:00:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:00:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:00:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:00:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fd91176d2474182985aae561dae87cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:00:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2NUU1NUVCMEYyQzRDRTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2NUU1NUVCMEYyQzRDRTk0AA==\",\"timestamp\":\"1768048239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:51+05:30"} [2026-01-10 18:00:51] [DEBUG] Ignoring event: delivered [2026-01-10 18:00:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2NUU1NUVCMEYyQzRDRTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2NUU1NUVCMEYyQzRDRTk0AA==\",\"timestamp\":\"1768048239\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:52+05:30"} [2026-01-10 18:00:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM2NUU1NUVCMEYyQzRDRTk0AA== [2026-01-10 18:00:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0ODg4NkVFNjkxQzlGQjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0ODg4NkVFNjkxQzlGQjJBAA==\",\"timestamp\":\"1768048244\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:00:53+05:30"} [2026-01-10 18:00:53] [DEBUG] Ignoring event: delivered [2026-01-10 18:01:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:00:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0ODg4NkVFNjkxQzlGQjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0ODg4NkVFNjkxQzlGQjJBAA==\",\"timestamp\":\"1768048244\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:01:00+05:30"} [2026-01-10 18:01:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M0ODg4NkVFNjkxQzlGQjJBAA== [2026-01-10 18:01:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:31:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0N0MzOTkyQkE2MzQzRjZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0N0MzOTkyQkE2MzQzRjZDAA==", "timestamp": "1768048280", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:01:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:01:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:01:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:01:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:01:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5769069ae9ba45e793f7ab64ea78505b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:01:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:01:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0N0MzOTkyQkE2MzQzRjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0N0MzOTkyQkE2MzQzRjZDAA==\",\"timestamp\":\"1768048280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:01:25+05:30"} [2026-01-10 18:01:25] [DEBUG] Ignoring event: delivered [2026-01-10 18:01:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:31:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzNzBEQjYyMTU2Rjk1RDMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzNzBEQjYyMTU2Rjk1RDMyAA==", "timestamp": "1768048285", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:01:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:01:27] [INFO] Sending instructions to 917202000200 [2026-01-10 18:01:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:01:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:01:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd13cdfd01a440f0b2cc2f285542431e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:01:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:01:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0N0MzOTkyQkE2MzQzRjZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0N0MzOTkyQkE2MzQzRjZDAA==\",\"timestamp\":\"1768048280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:01:28+05:30"} [2026-01-10 18:01:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQ0N0MzOTkyQkE2MzQzRjZDAA== [2026-01-10 18:01:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:01:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzNzBEQjYyMTU2Rjk1RDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzNzBEQjYyMTU2Rjk1RDMyAA==\",\"timestamp\":\"1768048285\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:01:29+05:30"} [2026-01-10 18:01:30] [DEBUG] Ignoring event: delivered [2026-01-10 18:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:01:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzNzBEQjYyMTU2Rjk1RDMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzNzBEQjYyMTU2Rjk1RDMyAA==\",\"timestamp\":\"1768048285\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:01:30+05:30"} [2026-01-10 18:01:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzNzBEQjYyMTU2Rjk1RDMyAA== [2026-01-10 18:01:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:31:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURFMkY0MjJDRkFDNjk5M0RCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURFMkY0MjJDRkFDNjk5M0RCAA==", "timestamp": "1768048290", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:01:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:01:32] [INFO] Sending instructions to 917202000200 [2026-01-10 18:01:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:01:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:01:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08b0aa84464546d7bf8638db039c108f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:01:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:01:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURFMkY0MjJDRkFDNjk5M0RCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURFMkY0MjJDRkFDNjk5M0RCAA==\",\"timestamp\":\"1768048290\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:01:43+05:30"} [2026-01-10 18:01:43] [DEBUG] Ignoring event: delivered [2026-01-10 18:01:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:01:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURFMkY0MjJDRkFDNjk5M0RCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURFMkY0MjJDRkFDNjk5M0RCAA==\",\"timestamp\":\"1768048290\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:01:47+05:30"} [2026-01-10 18:01:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURFMkY0MjJDRkFDNjk5M0RCAA== [2026-01-10 18:02:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:32:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0MENEQUJCNkY0QjI5RjZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0MENEQUJCNkY0QjI5RjZEAA==", "timestamp": "1768048327", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:02:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:02:10] [INFO] Sending instructions to 917202000200 [2026-01-10 18:02:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:02:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:02:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40255357cc2d4ee59546e8e56aa1db3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:02:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:02:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0MENEQUJCNkY0QjI5RjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0MENEQUJCNkY0QjI5RjZEAA==\",\"timestamp\":\"1768048327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:02:10+05:30"} [2026-01-10 18:02:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0MENEQUJCNkY0QjI5RjZEAA== [2026-01-10 18:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:02:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0MENEQUJCNkY0QjI5RjZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0MENEQUJCNkY0QjI5RjZEAA==\",\"timestamp\":\"1768048327\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:02:11+05:30"} [2026-01-10 18:02:12] [DEBUG] Ignoring event: delivered [2026-01-10 18:02:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:32:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MkM4RjZENUFFODk4N0I0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MkM4RjZENUFFODk4N0I0AA==", "timestamp": "1768048335", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:02:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:02:17] [INFO] Sending instructions to 917202000200 [2026-01-10 18:02:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:02:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:02:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2af58468aea422782e0af2ea7311124", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:02:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:02:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MkM4RjZENUFFODk4N0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MkM4RjZENUFFODk4N0I0AA==\",\"timestamp\":\"1768048335\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:02:18+05:30"} [2026-01-10 18:02:18] [DEBUG] Ignoring event: delivered [2026-01-10 18:02:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:02:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MkM4RjZENUFFODk4N0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MkM4RjZENUFFODk4N0I0AA==\",\"timestamp\":\"1768048335\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:02:21+05:30"} [2026-01-10 18:02:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM1MkM4RjZENUFFODk4N0I0AA== [2026-01-10 18:02:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:32:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzQjQ5RkEwNTg2OEM2RDE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzQjQ5RkEwNTg2OEM2RDE3AA==", "timestamp": "1768048340", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:02:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:02:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:02:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:02:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:02:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a820dd36ef554a0fad80ffaafd4464e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:02:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:02:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzQjQ5RkEwNTg2OEM2RDE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzQjQ5RkEwNTg2OEM2RDE3AA==\",\"timestamp\":\"1768048340\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:02:30+05:30"} [2026-01-10 18:02:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzQjQ5RkEwNTg2OEM2RDE3AA== [2026-01-10 18:02:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:02:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzQjQ5RkEwNTg2OEM2RDE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEzQjQ5RkEwNTg2OEM2RDE3AA==\",\"timestamp\":\"1768048340\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:02:30+05:30"} [2026-01-10 18:02:31] [DEBUG] Ignoring event: delivered [2026-01-10 18:02:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:32:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyMEE0Nzc5OEZBMjU2NDUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyMEE0Nzc5OEZBMjU2NDUxAA==", "timestamp": "1768048376", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:02:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:02:58] [INFO] Sending instructions to 917202000200 [2026-01-10 18:02:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:02:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:02:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fa8bdcfeca44904ad03e9e835c0f1e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:03:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:33:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDlDRjYzMDU3MjVCRDgwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDlDRjYzMDU3MjVCRDgwAA==", "timestamp": "1768048381", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:03:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:03:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:03:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:03:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:03:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "488579d5d01440ce90218ca136ea8f2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:03:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:02:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyMEE0Nzc5OEZBMjU2NDUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyMEE0Nzc5OEZBMjU2NDUxAA==\",\"timestamp\":\"1768048376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:05+05:30"} [2026-01-10 18:03:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyMEE0Nzc5OEZBMjU2NDUxAA== [2026-01-10 18:03:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:02:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyMEE0Nzc5OEZBMjU2NDUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUyMEE0Nzc5OEZBMjU2NDUxAA==\",\"timestamp\":\"1768048376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:06+05:30"} [2026-01-10 18:03:07] [DEBUG] Ignoring event: delivered [2026-01-10 18:03:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDlDRjYzMDU3MjVCRDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDlDRjYzMDU3MjVCRDgwAA==\",\"timestamp\":\"1768048381\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:08+05:30"} [2026-01-10 18:03:08] [DEBUG] Ignoring event: delivered [2026-01-10 18:03:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:33:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCM0E2MkYxQzhEQjlFMTg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCM0E2MkYxQzhEQjlFMTg0AA==", "timestamp": "1768048387", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:03:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:03:08] [INFO] Sending instructions to 917202000200 [2026-01-10 18:03:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:03:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:03:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a38ff93294a7400aa8bdaf4ccaf8e36a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:03:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCM0E2MkYxQzhEQjlFMTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCM0E2MkYxQzhEQjlFMTg0AA==\",\"timestamp\":\"1768048387\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:12+05:30"} [2026-01-10 18:03:13] [DEBUG] Ignoring event: delivered [2026-01-10 18:03:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:33:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzRjYzRTcxOEI2NjJFOTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzRjYzRTcxOEI2NjJFOTIwAA==", "timestamp": "1768048392", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:03:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:03:13] [INFO] Sending instructions to 917202000200 [2026-01-10 18:03:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:03:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:03:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4ecb8447e854b089241b3bdf0f6b658", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:03:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCM0E2MkYxQzhEQjlFMTg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCM0E2MkYxQzhEQjlFMTg0AA==\",\"timestamp\":\"1768048387\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:14+05:30"} [2026-01-10 18:03:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRCM0E2MkYxQzhEQjlFMTg0AA== [2026-01-10 18:03:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDlDRjYzMDU3MjVCRDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDlDRjYzMDU3MjVCRDgwAA==\",\"timestamp\":\"1768048381\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:14+05:30"} [2026-01-10 18:03:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkMwMDlDRjYzMDU3MjVCRDgwAA== [2026-01-10 18:03:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzRjYzRTcxOEI2NjJFOTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzRjYzRTcxOEI2NjJFOTIwAA==\",\"timestamp\":\"1768048392\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:19+05:30"} [2026-01-10 18:03:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:03:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzRjYzRTcxOEI2NjJFOTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzRjYzRTcxOEI2NjJFOTIwAA==\",\"timestamp\":\"1768048392\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:26+05:30"} [2026-01-10 18:03:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzRjYzRTcxOEI2NjJFOTIwAA== [2026-01-10 18:03:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:33:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMDdCREVCMDAwRjU2NTI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMDdCREVCMDAwRjU2NTI4AA==", "timestamp": "1768048428", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:03:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:03:49] [INFO] Sending instructions to 917202000200 [2026-01-10 18:03:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:03:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:03:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7295909aa9b34dce929d98ad595592b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:03:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:33:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5OTJEOTBGREQ5Q0I0MjI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5OTJEOTBGREQ5Q0I0MjI4AA==", "timestamp": "1768048433", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:03:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:03:55] [INFO] Sending instructions to 917202000200 [2026-01-10 18:03:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:03:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:03:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9260fb46d16149169a790314f850dc42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:03:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMDdCREVCMDAwRjU2NTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMDdCREVCMDAwRjU2NTI4AA==\",\"timestamp\":\"1768048428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:55+05:30"} [2026-01-10 18:03:55] [DEBUG] Ignoring event: delivered [2026-01-10 18:03:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMDdCREVCMDAwRjU2NTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMDdCREVCMDAwRjU2NTI4AA==\",\"timestamp\":\"1768048428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:03:55+05:30"} [2026-01-10 18:03:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJFMDdCREVCMDAwRjU2NTI4AA== [2026-01-10 18:04:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:34:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4Mjk5MUNFOEZDRjFDQkY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4Mjk5MUNFOEZDRjFDQkY4AA==", "timestamp": "1768048438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:04:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:04:00] [INFO] Sending instructions to 917202000200 [2026-01-10 18:04:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:04:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:04:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e1d817b5d184d46b9a78926435e54fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:04:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4Mjk5MUNFOEZDRjFDQkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4Mjk5MUNFOEZDRjFDQkY4AA==\",\"timestamp\":\"1768048438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:02+05:30"} [2026-01-10 18:04:02] [DEBUG] Ignoring event: delivered [2026-01-10 18:04:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5OTJEOTBGREQ5Q0I0MjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5OTJEOTBGREQ5Q0I0MjI4AA==\",\"timestamp\":\"1768048433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:04+05:30"} [2026-01-10 18:04:05] [DEBUG] Ignoring event: delivered [2026-01-10 18:04:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:34:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM1RTExMzQ0QjFBRUEzMTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM1RTExMzQ0QjFBRUEzMTcxAA==", "timestamp": "1768048443", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:04:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:04:05] [INFO] Sending instructions to 917202000200 [2026-01-10 18:04:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:04:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:04:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c1f5965e5fe4acc843b662aca5a91c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:04:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4Mjk5MUNFOEZDRjFDQkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4Mjk5MUNFOEZDRjFDQkY4AA==\",\"timestamp\":\"1768048438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:05+05:30"} [2026-01-10 18:04:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc4Mjk5MUNFOEZDRjFDQkY4AA== [2026-01-10 18:04:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:03:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5OTJEOTBGREQ5Q0I0MjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5OTJEOTBGREQ5Q0I0MjI4AA==\",\"timestamp\":\"1768048433\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:05+05:30"} [2026-01-10 18:04:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5OTJEOTBGREQ5Q0I0MjI4AA== [2026-01-10 18:04:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:34:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3RDkxOUVFRkMyQTQwMURGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3RDkxOUVFRkMyQTQwMURGAA==", "timestamp": "1768048449", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:04:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:04:10] [INFO] Sending instructions to 917202000200 [2026-01-10 18:04:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:04:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:04:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af064a58017e490980a25706e1caeaa4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:04:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM1RTExMzQ0QjFBRUEzMTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM1RTExMzQ0QjFBRUEzMTcxAA==\",\"timestamp\":\"1768048443\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:11+05:30"} [2026-01-10 18:04:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM1RTExMzQ0QjFBRUEzMTcxAA== [2026-01-10 18:04:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM1RTExMzQ0QjFBRUEzMTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM1RTExMzQ0QjFBRUEzMTcxAA==\",\"timestamp\":\"1768048443\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:12+05:30"} [2026-01-10 18:04:13] [DEBUG] Ignoring event: delivered [2026-01-10 18:04:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3RDkxOUVFRkMyQTQwMURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3RDkxOUVFRkMyQTQwMURGAA==\",\"timestamp\":\"1768048449\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:15+05:30"} [2026-01-10 18:04:15] [DEBUG] Ignoring event: delivered [2026-01-10 18:04:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:34:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyQzU1NDVCQ0MyRkIwN0ExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyQzU1NDVCQ0MyRkIwN0ExAA==", "timestamp": "1768048455", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:04:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:04:17] [INFO] Sending instructions to 917202000200 [2026-01-10 18:04:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:04:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:04:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f40bc603cc245c9af12552a55833986", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:04:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3RDkxOUVFRkMyQTQwMURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3RDkxOUVFRkMyQTQwMURGAA==\",\"timestamp\":\"1768048449\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:18+05:30"} [2026-01-10 18:04:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg3RDkxOUVFRkMyQTQwMURGAA== [2026-01-10 18:04:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:34:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyNEEyQkZCNEY5M0FFQTQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyNEEyQkZCNEY5M0FFQTQzAA==", "timestamp": "1768048460", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:04:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:04:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:04:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:04:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyQzU1NDVCQ0MyRkIwN0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyQzU1NDVCQ0MyRkIwN0ExAA==\",\"timestamp\":\"1768048455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:22+05:30"} [2026-01-10 18:04:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyQzU1NDVCQ0MyRkIwN0ExAA== [2026-01-10 18:04:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "923d635a0ab54275b54c5197ae28e273", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:04:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyNEEyQkZCNEY5M0FFQTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyNEEyQkZCNEY5M0FFQTQzAA==\",\"timestamp\":\"1768048460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:27+05:30"} [2026-01-10 18:04:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:04:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyQzU1NDVCQ0MyRkIwN0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyQzU1NDVCQ0MyRkIwN0ExAA==\",\"timestamp\":\"1768048455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:28+05:30"} [2026-01-10 18:04:28] [DEBUG] Ignoring event: delivered [2026-01-10 18:04:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyNEEyQkZCNEY5M0FFQTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyNEEyQkZCNEY5M0FFQTQzAA==\",\"timestamp\":\"1768048460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:04:27+05:30"} [2026-01-10 18:04:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyNEEyQkZCNEY5M0FFQTQzAA== [2026-01-10 18:04:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:34:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjZCMjc2MjQ5MDhDQTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjZCMjc2MjQ5MDhDQTU1AA==", "timestamp": "1768048496", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:04:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:04:58] [INFO] Sending instructions to 917202000200 [2026-01-10 18:04:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:04:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:04:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7825a0b8449430b9e1c4a6489be45a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjZCMjc2MjQ5MDhDQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjZCMjc2MjQ5MDhDQTU1AA==\",\"timestamp\":\"1768048496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:05:02+05:30"} [2026-01-10 18:05:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjZCMjc2MjQ5MDhDQTU1AA== [2026-01-10 18:05:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:35:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NEIzODdBODQ5RDM4MzhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NEIzODdBODQ5RDM4MzhFAA==", "timestamp": "1768048502", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:05:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:05:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:05:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:05:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:05:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb425097d13149ebb3ac316653146ec3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:05:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:04:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjZCMjc2MjQ5MDhDQTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVEQjZCMjc2MjQ5MDhDQTU1AA==\",\"timestamp\":\"1768048496\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:05:05+05:30"} [2026-01-10 18:05:06] [DEBUG] Ignoring event: delivered [2026-01-10 18:05:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:05:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NEIzODdBODQ5RDM4MzhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NEIzODdBODQ5RDM4MzhFAA==\",\"timestamp\":\"1768048502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:05:08+05:30"} [2026-01-10 18:05:08] [DEBUG] Ignoring event: delivered [2026-01-10 18:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:05:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NEIzODdBODQ5RDM4MzhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NEIzODdBODQ5RDM4MzhFAA==\",\"timestamp\":\"1768048502\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:05:11+05:30"} [2026-01-10 18:05:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA3NEIzODdBODQ5RDM4MzhFAA== [2026-01-10 18:05:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:35:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1RkQ0OEVENjJGNjE1QzBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1RkQ0OEVENjJGNjE1QzBGAA==", "timestamp": "1768048518", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:05:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:05:20] [INFO] Sending instructions to 917202000200 [2026-01-10 18:05:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:05:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:05:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "da5fc230256c49128d884ca3689711bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:05:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1RkQ0OEVENjJGNjE1QzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1RkQ0OEVENjJGNjE1QzBGAA==\",\"timestamp\":\"1768048518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:05:23+05:30"} [2026-01-10 18:05:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1RkQ0OEVENjJGNjE1QzBGAA== [2026-01-10 18:05:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:05:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1RkQ0OEVENjJGNjE1QzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1RkQ0OEVENjJGNjE1QzBGAA==\",\"timestamp\":\"1768048518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:05:28+05:30"} [2026-01-10 18:05:28] [DEBUG] Ignoring event: delivered [2026-01-10 18:05:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:35:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3REQ2NUNCOTZBMUNENDlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3REQ2NUNCOTZBMUNENDlDAA==", "timestamp": "1768048554", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:05:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:05:56] [INFO] Sending instructions to 917202000200 [2026-01-10 18:05:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:05:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:05:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c592893277dc4a0fa308fe45fa6dd4e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:06:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:36:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzMkYyREFFRjMyQTQzQUFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzMkYyREFFRjMyQTQzQUFGAA==", "timestamp": "1768048559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:06:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:06:01] [INFO] Sending instructions to 917202000200 [2026-01-10 18:06:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:06:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:06:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:05:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3REQ2NUNCOTZBMUNENDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3REQ2NUNCOTZBMUNENDlDAA==\",\"timestamp\":\"1768048554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:01+05:30"} [2026-01-10 18:06:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3REQ2NUNCOTZBMUNENDlDAA== [2026-01-10 18:06:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd6d06a689104fcaa4b0809ee320561c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:06:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzMkYyREFFRjMyQTQzQUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzMkYyREFFRjMyQTQzQUFGAA==\",\"timestamp\":\"1768048559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:03+05:30"} [2026-01-10 18:06:04] [DEBUG] Ignoring event: delivered [2026-01-10 18:06:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:05:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3REQ2NUNCOTZBMUNENDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3REQ2NUNCOTZBMUNENDlDAA==\",\"timestamp\":\"1768048554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:04+05:30"} [2026-01-10 18:06:04] [DEBUG] Ignoring event: delivered [2026-01-10 18:06:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzMkYyREFFRjMyQTQzQUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzMkYyREFFRjMyQTQzQUFGAA==\",\"timestamp\":\"1768048559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:05+05:30"} [2026-01-10 18:06:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzMkYyREFFRjMyQTQzQUFGAA== [2026-01-10 18:06:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:36:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGN0Q0NDE4NDU0RDgwMEYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGN0Q0NDE4NDU0RDgwMEYwAA==", "timestamp": "1768048564", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:06:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:06:06] [INFO] Sending instructions to 917202000200 [2026-01-10 18:06:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:06:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:06:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "760f6192bbb84d32bd3693e0d6c24adc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:06:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:36:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDNjdCMkY2QzVGMDc2RDlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDNjdCMkY2QzVGMDc2RDlGAA==", "timestamp": "1768048569", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:06:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:06:11] [INFO] Sending instructions to 917202000200 [2026-01-10 18:06:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:06:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:06:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b62beb331496474c9a2e4cbb675ff6de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:06:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGN0Q0NDE4NDU0RDgwMEYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGN0Q0NDE4NDU0RDgwMEYwAA==\",\"timestamp\":\"1768048564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:11+05:30"} [2026-01-10 18:06:12] [DEBUG] Ignoring event: delivered [2026-01-10 18:06:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGN0Q0NDE4NDU0RDgwMEYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGN0Q0NDE4NDU0RDgwMEYwAA==\",\"timestamp\":\"1768048564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:11+05:30"} [2026-01-10 18:06:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFGN0Q0NDE4NDU0RDgwMEYwAA== [2026-01-10 18:06:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDNjdCMkY2QzVGMDc2RDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDNjdCMkY2QzVGMDc2RDlGAA==\",\"timestamp\":\"1768048569\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:15+05:30"} [2026-01-10 18:06:15] [DEBUG] Ignoring event: delivered [2026-01-10 18:06:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:36:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4QzUxNTQ4Qjk3QzczQ0QwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4QzUxNTQ4Qjk3QzczQ0QwAA==", "timestamp": "1768048574", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:06:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:06:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:06:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:06:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:06:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDNjdCMkY2QzVGMDc2RDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDNjdCMkY2QzVGMDc2RDlGAA==\",\"timestamp\":\"1768048569\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:15+05:30"} [2026-01-10 18:06:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhDNjdCMkY2QzVGMDc2RDlGAA== [2026-01-10 18:06:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d0da5000ae24a19aa86dab879ce9fd0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:06:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4QzUxNTQ4Qjk3QzczQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4QzUxNTQ4Qjk3QzczQ0QwAA==\",\"timestamp\":\"1768048574\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:20+05:30"} [2026-01-10 18:06:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4QzUxNTQ4Qjk3QzczQ0QwAA== [2026-01-10 18:06:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4QzUxNTQ4Qjk3QzczQ0QwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E4QzUxNTQ4Qjk3QzczQ0QwAA==\",\"timestamp\":\"1768048574\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:25+05:30"} [2026-01-10 18:06:25] [DEBUG] Ignoring event: delivered [2026-01-10 18:06:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:36:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyMEU5OTAxOUI4Q0YxMTdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyMEU5OTAxOUI4Q0YxMTdEAA==", "timestamp": "1768048610", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:06:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:06:52] [INFO] Sending instructions to 917202000200 [2026-01-10 18:06:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:06:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:06:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed621167262e41d998cb0c39b181c8a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:06:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyMEU5OTAxOUI4Q0YxMTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyMEU5OTAxOUI4Q0YxMTdEAA==\",\"timestamp\":\"1768048610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:55+05:30"} [2026-01-10 18:06:56] [DEBUG] Ignoring event: delivered [2026-01-10 18:06:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:36:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlGQkNBQjE1NTY1REY4NjJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlGQkNBQjE1NTY1REY4NjJDAA==", "timestamp": "1768048616", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:06:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:06:57] [INFO] Sending instructions to 917202000200 [2026-01-10 18:06:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:06:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:06:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce48d82d95514f46b57a5906225065f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:06:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyMEU5OTAxOUI4Q0YxMTdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyMEU5OTAxOUI4Q0YxMTdEAA==\",\"timestamp\":\"1768048610\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:06:57+05:30"} [2026-01-10 18:06:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUEyMEU5OTAxOUI4Q0YxMTdEAA== [2026-01-10 18:07:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlGQkNBQjE1NTY1REY4NjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlGQkNBQjE1NTY1REY4NjJDAA==\",\"timestamp\":\"1768048616\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:00+05:30"} [2026-01-10 18:07:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlGQkNBQjE1NTY1REY4NjJDAA== [2026-01-10 18:07:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:06:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlGQkNBQjE1NTY1REY4NjJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlGQkNBQjE1NTY1REY4NjJDAA==\",\"timestamp\":\"1768048616\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:02+05:30"} [2026-01-10 18:07:02] [DEBUG] Ignoring event: delivered [2026-01-10 18:07:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:37:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2ODUxRTRFRjY4RjkxQkE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2ODUxRTRFRjY4RjkxQkE1AA==", "timestamp": "1768048622", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:07:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:07:04] [INFO] Sending instructions to 917202000200 [2026-01-10 18:07:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:07:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:07:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddd76808f8b14d29a58327d607879fec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:07:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2ODUxRTRFRjY4RjkxQkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2ODUxRTRFRjY4RjkxQkE1AA==\",\"timestamp\":\"1768048622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:06+05:30"} [2026-01-10 18:07:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2ODUxRTRFRjY4RjkxQkE1AA== [2026-01-10 18:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2ODUxRTRFRjY4RjkxQkE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI2ODUxRTRFRjY4RjkxQkE1AA==\",\"timestamp\":\"1768048622\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:12+05:30"} [2026-01-10 18:07:12] [DEBUG] Ignoring event: delivered [2026-01-10 18:07:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:37:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyQTZBMDk4MTZCNUNBNTY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyQTZBMDk4MTZCNUNBNTY1AA==", "timestamp": "1768048658", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:07:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:07:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:07:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:07:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:07:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f5f68c21e64460aae2be6f54f346384", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:07:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:37:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFNEY0Q0MzOEQzREZDQUQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFNEY0Q0MzOEQzREZDQUQwAA==", "timestamp": "1768048664", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:07:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:07:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:07:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:07:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:07:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "951ccf7067004f45aa66db8e4c96f37d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:07:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyQTZBMDk4MTZCNUNBNTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyQTZBMDk4MTZCNUNBNTY1AA==\",\"timestamp\":\"1768048658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:48+05:30"} [2026-01-10 18:07:49] [DEBUG] Ignoring event: delivered [2026-01-10 18:07:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyQTZBMDk4MTZCNUNBNTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyQTZBMDk4MTZCNUNBNTY1AA==\",\"timestamp\":\"1768048658\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:48+05:30"} [2026-01-10 18:07:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyQTZBMDk4MTZCNUNBNTY1AA== [2026-01-10 18:07:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:37:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMkRCMzQ5NzM2MjRBNTUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMkRCMzQ5NzM2MjRBNTUwAA==", "timestamp": "1768048669", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:07:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:07:51] [INFO] Sending instructions to 917202000200 [2026-01-10 18:07:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:07:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:07:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc89fcbc1e3348e982db8baf01bef20c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:07:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFNEY0Q0MzOEQzREZDQUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFNEY0Q0MzOEQzREZDQUQwAA==\",\"timestamp\":\"1768048664\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:54+05:30"} [2026-01-10 18:07:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFNEY0Q0MzOEQzREZDQUQwAA== [2026-01-10 18:07:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFNEY0Q0MzOEQzREZDQUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JFNEY0Q0MzOEQzREZDQUQwAA==\",\"timestamp\":\"1768048664\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:55+05:30"} [2026-01-10 18:07:55] [DEBUG] Ignoring event: delivered [2026-01-10 18:07:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:37:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5RDMyMDM0QzFDREQyMzBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5RDMyMDM0QzFDREQyMzBBAA==", "timestamp": "1768048675", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:07:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:07:56] [INFO] Sending instructions to 917202000200 [2026-01-10 18:07:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:07:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:07:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "813a0556636044988db6b8bb0cd2112d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:07:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMkRCMzQ5NzM2MjRBNTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMkRCMzQ5NzM2MjRBNTUwAA==\",\"timestamp\":\"1768048669\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:57+05:30"} [2026-01-10 18:07:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMkRCMzQ5NzM2MjRBNTUwAA== [2026-01-10 18:07:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMkRCMzQ5NzM2MjRBNTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUNFMkRCMzQ5NzM2MjRBNTUwAA==\",\"timestamp\":\"1768048669\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:07:57+05:30"} [2026-01-10 18:07:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:08:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5RDMyMDM0QzFDREQyMzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5RDMyMDM0QzFDREQyMzBBAA==\",\"timestamp\":\"1768048675\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:00+05:30"} [2026-01-10 18:08:01] [DEBUG] Ignoring event: delivered [2026-01-10 18:08:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:07:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5RDMyMDM0QzFDREQyMzBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5RDMyMDM0QzFDREQyMzBBAA==\",\"timestamp\":\"1768048675\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:01+05:30"} [2026-01-10 18:08:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY5RDMyMDM0QzFDREQyMzBBAA== [2026-01-10 18:08:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:38:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NjBDRDcwRUY1REZDRDNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NjBDRDcwRUY1REZDRDNFAA==", "timestamp": "1768048711", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:08:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:08:33] [INFO] Sending instructions to 917202000200 [2026-01-10 18:08:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:08:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:08:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64c3f208f36047abbf4b141412afd3d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:08:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:38:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU1OEMzMEEyQjY5RkRGNzA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU1OEMzMEEyQjY5RkRGNzA2AA==", "timestamp": "1768048716", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:08:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:08:38] [INFO] Sending instructions to 917202000200 [2026-01-10 18:08:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:08:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:08:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50665299899b49b29df61f003a42cddf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:08:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NjBDRDcwRUY1REZDRDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NjBDRDcwRUY1REZDRDNFAA==\",\"timestamp\":\"1768048711\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:40+05:30"} [2026-01-10 18:08:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NjBDRDcwRUY1REZDRDNFAA== [2026-01-10 18:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:08:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU1OEMzMEEyQjY5RkRGNzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU1OEMzMEEyQjY5RkRGNzA2AA==\",\"timestamp\":\"1768048716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:41+05:30"} [2026-01-10 18:08:41] [DEBUG] Ignoring event: delivered [2026-01-10 18:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:08:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NjBDRDcwRUY1REZDRDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA2NjBDRDcwRUY1REZDRDNFAA==\",\"timestamp\":\"1768048711\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:41+05:30"} [2026-01-10 18:08:41] [DEBUG] Ignoring event: delivered [2026-01-10 18:08:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:38:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMzYwRUI3Qjg1OUI5OEE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMzYwRUI3Qjg1OUI5OEE5AA==", "timestamp": "1768048721", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:08:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:08:43] [INFO] Sending instructions to 917202000200 [2026-01-10 18:08:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:08:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:08:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de6fb8b2c22e4b74ab27d95f360a2dba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:08:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU1OEMzMEEyQjY5RkRGNzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU1OEMzMEEyQjY5RkRGNzA2AA==\",\"timestamp\":\"1768048716\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:46+05:30"} [2026-01-10 18:08:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU1OEMzMEEyQjY5RkRGNzA2AA== [2026-01-10 18:08:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:38:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1QzFFMzlENTI5MjZENzlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1QzFFMzlENTI5MjZENzlGAA==", "timestamp": "1768048727", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:08:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:08:48] [INFO] Sending instructions to 917202000200 [2026-01-10 18:08:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:08:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:08:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45596b0cb12d4fd88271d56df86e6a98", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:08:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:08:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMzYwRUI3Qjg1OUI5OEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMzYwRUI3Qjg1OUI5OEE5AA==\",\"timestamp\":\"1768048721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:48+05:30"} [2026-01-10 18:08:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMzYwRUI3Qjg1OUI5OEE5AA== [2026-01-10 18:08:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:08:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMzYwRUI3Qjg1OUI5OEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNFMzYwRUI3Qjg1OUI5OEE5AA==\",\"timestamp\":\"1768048721\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:48+05:30"} [2026-01-10 18:08:49] [DEBUG] Ignoring event: delivered [2026-01-10 18:08:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1QzFFMzlENTI5MjZENzlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1QzFFMzlENTI5MjZENzlGAA==\",\"timestamp\":\"1768048727\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:52+05:30"} [2026-01-10 18:08:52] [DEBUG] Ignoring event: delivered [2026-01-10 18:08:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:08:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1QzFFMzlENTI5MjZENzlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1QzFFMzlENTI5MjZENzlGAA==\",\"timestamp\":\"1768048727\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:08:55+05:30"} [2026-01-10 18:08:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1QzFFMzlENTI5MjZENzlGAA== [2026-01-10 18:09:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:39:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNjBENzdFQjBENTMxNjdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNjBENzdFQjBENTMxNjdDAA==", "timestamp": "1768048762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:09:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:09:24] [INFO] Sending instructions to 917202000200 [2026-01-10 18:09:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:09:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:09:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7ca998b69534066b5d8de67ac83dae3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:09:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:09:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNjBENzdFQjBENTMxNjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNjBENzdFQjBENTMxNjdDAA==\",\"timestamp\":\"1768048762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:09:27+05:30"} [2026-01-10 18:09:28] [DEBUG] Ignoring event: delivered [2026-01-10 18:09:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:39:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MTRFNjMwOThDOEVCRkJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MTRFNjMwOThDOEVCRkJDAA==", "timestamp": "1768048767", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:09:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:09:29] [INFO] Sending instructions to 917202000200 [2026-01-10 18:09:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:09:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:09:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3d6f1e26133439da504c77867e45949", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:09:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNjBENzdFQjBENTMxNjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNjBENzdFQjBENTMxNjdDAA==\",\"timestamp\":\"1768048762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:09:32+05:30"} [2026-01-10 18:09:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNjBENzdFQjBENTMxNjdDAA== [2026-01-10 18:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:09:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MTRFNjMwOThDOEVCRkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MTRFNjMwOThDOEVCRkJDAA==\",\"timestamp\":\"1768048767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:09:32+05:30"} [2026-01-10 18:09:33] [DEBUG] Ignoring event: delivered [2026-01-10 18:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:09:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MTRFNjMwOThDOEVCRkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MTRFNjMwOThDOEVCRkJDAA==\",\"timestamp\":\"1768048767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:09:33+05:30"} [2026-01-10 18:09:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM2MTRFNjMwOThDOEVCRkJDAA== [2026-01-10 18:09:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:39:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyQTMwM0Q5OUFBRDAwMDU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyQTMwM0Q5OUFBRDAwMDU1AA==", "timestamp": "1768048772", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:09:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:09:34] [INFO] Sending instructions to 917202000200 [2026-01-10 18:09:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:09:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:09:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18ad4737dbd54e75b63baeab3dfddc47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:09:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:39:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMEQxOTJENEI5NUI0RkYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMEQxOTJENEI5NUI0RkYwAA==", "timestamp": "1768048778", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:09:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:09:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:09:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:09:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:09:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5eeaf893023745ed895d1f4b10f5c7f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:09:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMEQxOTJENEI5NUI0RkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMEQxOTJENEI5NUI0RkYwAA==\",\"timestamp\":\"1768048778\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:09:41+05:30"} [2026-01-10 18:09:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMEQxOTJENEI5NUI0RkYwAA== [2026-01-10 18:09:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:09:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyQTMwM0Q5OUFBRDAwMDU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyQTMwM0Q5OUFBRDAwMDU1AA==\",\"timestamp\":\"1768048772\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:09:41+05:30"} [2026-01-10 18:09:42] [DEBUG] Ignoring event: delivered [2026-01-10 18:09:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:09:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyQTMwM0Q5OUFBRDAwMDU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyQTMwM0Q5OUFBRDAwMDU1AA==\",\"timestamp\":\"1768048772\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:09:43+05:30"} [2026-01-10 18:09:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTIyQTMwM0Q5OUFBRDAwMDU1AA== [2026-01-10 18:09:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:09:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMEQxOTJENEI5NUI0RkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMEQxOTJENEI5NUI0RkYwAA==\",\"timestamp\":\"1768048778\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:09:43+05:30"} [2026-01-10 18:09:43] [DEBUG] Ignoring event: delivered [2026-01-10 18:10:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:40:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2OUU3RkU0NkZFMkQ3OTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2OUU3RkU0NkZFMkQ3OTc1AA==", "timestamp": "1768048814", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:10:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:10:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:10:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:10:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:10:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37c9dd099b7b4d6f8aa84db78ae1f27f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:10:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2OUU3RkU0NkZFMkQ3OTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2OUU3RkU0NkZFMkQ3OTc1AA==\",\"timestamp\":\"1768048814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:16+05:30"} [2026-01-10 18:10:17] [DEBUG] Ignoring event: delivered [2026-01-10 18:10:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2OUU3RkU0NkZFMkQ3OTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2OUU3RkU0NkZFMkQ3OTc1AA==\",\"timestamp\":\"1768048814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:17+05:30"} [2026-01-10 18:10:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc2OUU3RkU0NkZFMkQ3OTc1AA== [2026-01-10 18:10:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQ0Q3OEZGM0E2N0EzNTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQ0Q3OEZGM0E2N0EzNTdFAA==\",\"timestamp\":\"1768048819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:23+05:30"} [2026-01-10 18:10:24] [DEBUG] Ignoring event: delivered [2026-01-10 18:10:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQ0Q3OEZGM0E2N0EzNTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQ0Q3OEZGM0E2N0EzNTdFAA==\",\"timestamp\":\"1768048819\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:23+05:30"} [2026-01-10 18:10:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:10:24] [INFO] Sending instructions to 917202000200 [2026-01-10 18:10:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:10:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:10:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3dd4b5b9a9e4b1287fb376b9f9408ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:10:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:40:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQ0Q3OEZGM0E2N0EzNTdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQ0Q3OEZGM0E2N0EzNTdFAA==", "timestamp": "1768048819", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:10:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQxQ0Q3OEZGM0E2N0EzNTdFAA== [2026-01-10 18:10:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:40:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNTY5Nzk4NjZFMDFDODZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNTY5Nzk4NjZFMDFDODZEAA==", "timestamp": "1768048827", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:10:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:10:29] [INFO] Sending instructions to 917202000200 [2026-01-10 18:10:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:10:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:10:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc609fd3575c44ebb9f1d36a226e2ee1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:10:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNTY5Nzk4NjZFMDFDODZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNTY5Nzk4NjZFMDFDODZEAA==\",\"timestamp\":\"1768048827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:32+05:30"} [2026-01-10 18:10:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNTY5Nzk4NjZFMDFDODZEAA== [2026-01-10 18:10:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNTY5Nzk4NjZFMDFDODZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNTY5Nzk4NjZFMDFDODZEAA==\",\"timestamp\":\"1768048827\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:33+05:30"} [2026-01-10 18:10:33] [DEBUG] Ignoring event: delivered [2026-01-10 18:10:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:40:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFFMkRFMkU2ODM3MEJCRkJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFFMkRFMkU2ODM3MEJCRkJDAA==", "timestamp": "1768048832", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:10:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:10:34] [INFO] Sending instructions to 917202000200 [2026-01-10 18:10:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:10:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:10:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7a5b3d836ad4343ae478484a10da36b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:10:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFFMkRFMkU2ODM3MEJCRkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFFMkRFMkU2ODM3MEJCRkJDAA==\",\"timestamp\":\"1768048832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:36+05:30"} [2026-01-10 18:10:37] [DEBUG] Ignoring event: delivered [2026-01-10 18:10:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFFMkRFMkU2ODM3MEJCRkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFFMkRFMkU2ODM3MEJCRkJDAA==\",\"timestamp\":\"1768048832\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:39+05:30"} [2026-01-10 18:10:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUFFMkRFMkU2ODM3MEJCRkJDAA== [2026-01-10 18:10:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:40:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3QTA0NjYwNTNCRTQ4Q0YzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3QTA0NjYwNTNCRTQ4Q0YzAA==", "timestamp": "1768048838", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:10:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:10:39] [INFO] Sending instructions to 917202000200 [2026-01-10 18:10:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:10:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:10:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1b99aeb8cce476296ec1ca19a07ac46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:10:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3QTA0NjYwNTNCRTQ4Q0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3QTA0NjYwNTNCRTQ4Q0YzAA==\",\"timestamp\":\"1768048838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:40+05:30"} [2026-01-10 18:10:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3QTA0NjYwNTNCRTQ4Q0YzAA== [2026-01-10 18:10:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3QTA0NjYwNTNCRTQ4Q0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3QTA0NjYwNTNCRTQ4Q0YzAA==\",\"timestamp\":\"1768048838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:41+05:30"} [2026-01-10 18:10:41] [DEBUG] Ignoring event: delivered [2026-01-10 18:10:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:40:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjIyNzE4RDQzQzQ3RUE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjIyNzE4RDQzQzQ3RUE4AA==", "timestamp": "1768048844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:10:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:10:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:10:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:10:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:10:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2339cc328ee4201bd16a8f5e451965d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:10:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjIyNzE4RDQzQzQ3RUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjIyNzE4RDQzQzQ3RUE4AA==\",\"timestamp\":\"1768048844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:50+05:30"} [2026-01-10 18:10:50] [DEBUG] Ignoring event: delivered [2026-01-10 18:10:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:10:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjIyNzE4RDQzQzQ3RUE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjIyNzE4RDQzQzQ3RUE4AA==\",\"timestamp\":\"1768048844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:10:51+05:30"} [2026-01-10 18:10:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFEMjIyNzE4RDQzQzQ3RUE4AA== [2026-01-10 18:11:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:41:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMUFDOEFEMTU2RjhBNjU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMUFDOEFEMTU2RjhBNjU0AA==", "timestamp": "1768048880", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:11:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:11:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:11:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:11:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:11:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0dca9be82ef14363bc504ca5e1546285", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:11:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:41:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjJBMTc4REI3RUUyRUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjJBMTc4REI3RUUyRUQ0AA==", "timestamp": "1768048885", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:11:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:11:27] [INFO] Sending instructions to 917202000200 [2026-01-10 18:11:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:11:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:11:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49129b4daaab40f9b2c3afde42cf9a4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:11:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:11:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjJBMTc4REI3RUUyRUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjJBMTc4REI3RUUyRUQ0AA==\",\"timestamp\":\"1768048885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:11:27+05:30"} [2026-01-10 18:11:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjJBMTc4REI3RUUyRUQ0AA== [2026-01-10 18:11:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMUFDOEFEMTU2RjhBNjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMUFDOEFEMTU2RjhBNjU0AA==\",\"timestamp\":\"1768048880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:11:28+05:30"} [2026-01-10 18:11:29] [DEBUG] Ignoring event: delivered [2026-01-10 18:11:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:11:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMUFDOEFEMTU2RjhBNjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMUFDOEFEMTU2RjhBNjU0AA==\",\"timestamp\":\"1768048880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:11:28+05:30"} [2026-01-10 18:11:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRBMUFDOEFEMTU2RjhBNjU0AA== [2026-01-10 18:11:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:11:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjJBMTc4REI3RUUyRUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUVDNjJBMTc4REI3RUUyRUQ0AA==\",\"timestamp\":\"1768048885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:11:30+05:30"} [2026-01-10 18:11:30] [DEBUG] Ignoring event: delivered [2026-01-10 18:12:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:42:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNUFEMjE2RUM5MjkzMThBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNUFEMjE2RUM5MjkzMThBAA==", "timestamp": "1768048921", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:12:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:12:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:12:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:12:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:12:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a7c437952381445b8f709a9871a2a2bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:12:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNUFEMjE2RUM5MjkzMThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNUFEMjE2RUM5MjkzMThBAA==\",\"timestamp\":\"1768048921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:06+05:30"} [2026-01-10 18:12:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNUFEMjE2RUM5MjkzMThBAA== [2026-01-10 18:12:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:42:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNURFNUMzNzJDRkE2MDgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNURFNUMzNzJDRkE2MDgxAA==", "timestamp": "1768048926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:12:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:12:08] [INFO] Sending instructions to 917202000200 [2026-01-10 18:12:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:12:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:12:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "029082ba17e24072aa1a99ec7b91b8df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:12:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNURFNUMzNzJDRkE2MDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNURFNUMzNzJDRkE2MDgxAA==\",\"timestamp\":\"1768048926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:09+05:30"} [2026-01-10 18:12:09] [DEBUG] Ignoring event: delivered [2026-01-10 18:12:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNURFNUMzNzJDRkE2MDgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNURFNUMzNzJDRkE2MDgxAA==\",\"timestamp\":\"1768048926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:10+05:30"} [2026-01-10 18:12:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNURFNUMzNzJDRkE2MDgxAA== [2026-01-10 18:12:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNUFEMjE2RUM5MjkzMThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYyNUFEMjE2RUM5MjkzMThBAA==\",\"timestamp\":\"1768048921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:12+05:30"} [2026-01-10 18:12:12] [DEBUG] Ignoring event: delivered [2026-01-10 18:12:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:42:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMEVBMzE4NEQ3MEY5NUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMEVBMzE4NEQ3MEY5NUY3AA==", "timestamp": "1768048931", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:12:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:12:13] [INFO] Sending instructions to 917202000200 [2026-01-10 18:12:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:12:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:12:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47b1b0b62ef64bde8d1f3929f9c50566", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:12:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMEVBMzE4NEQ3MEY5NUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMEVBMzE4NEQ3MEY5NUY3AA==\",\"timestamp\":\"1768048931\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:15+05:30"} [2026-01-10 18:12:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMEVBMzE4NEQ3MEY5NUY3AA== [2026-01-10 18:12:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:42:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFNkIzODdFRDlBOTlENTcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFNkIzODdFRDlBOTlENTcyAA==", "timestamp": "1768048936", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:12:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:12:18] [INFO] Sending instructions to 917202000200 [2026-01-10 18:12:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:12:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:12:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e52913e86ee425a91b64dd2e03c5714", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:12:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFNkIzODdFRDlBOTlENTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFNkIzODdFRDlBOTlENTcyAA==\",\"timestamp\":\"1768048936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:18+05:30"} [2026-01-10 18:12:18] [DEBUG] Ignoring event: delivered [2026-01-10 18:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMEVBMzE4NEQ3MEY5NUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdGMEVBMzE4NEQ3MEY5NUY3AA==\",\"timestamp\":\"1768048931\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:20+05:30"} [2026-01-10 18:12:21] [DEBUG] Ignoring event: delivered [2026-01-10 18:12:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFNkIzODdFRDlBOTlENTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFNkIzODdFRDlBOTlENTcyAA==\",\"timestamp\":\"1768048936\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:21+05:30"} [2026-01-10 18:12:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdFNkIzODdFRDlBOTlENTcyAA== [2026-01-10 18:12:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:42:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4RDhFMEIyM0NFMTUwQTQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4RDhFMEIyM0NFMTUwQTQxAA==", "timestamp": "1768048972", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:12:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:12:54] [INFO] Sending instructions to 917202000200 [2026-01-10 18:12:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:12:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:12:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "626d866ed5c54ad5be3633ff66accc92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4RDhFMEIyM0NFMTUwQTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4RDhFMEIyM0NFMTUwQTQxAA==\",\"timestamp\":\"1768048972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:57+05:30"} [2026-01-10 18:12:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4RDhFMEIyM0NFMTUwQTQxAA== [2026-01-10 18:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4RDhFMEIyM0NFMTUwQTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU4RDhFMEIyM0NFMTUwQTQxAA==\",\"timestamp\":\"1768048972\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:12:57+05:30"} [2026-01-10 18:12:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:12:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:42:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NjBFQTM5RjlFQTVEODRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NjBFQTM5RjlFQTVEODRFAA==", "timestamp": "1768048977", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:12:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:12:59] [INFO] Sending instructions to 917202000200 [2026-01-10 18:12:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:12:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:12:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b0e7836cf6d46b98e78b0220c9173a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:13:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NjBFQTM5RjlFQTVEODRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NjBFQTM5RjlFQTVEODRFAA==\",\"timestamp\":\"1768048977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:02+05:30"} [2026-01-10 18:13:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NjBFQTM5RjlFQTVEODRFAA== [2026-01-10 18:13:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:43:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNzlERkZENTNGMUVDQTJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNzlERkZENTNGMUVDQTJDAA==", "timestamp": "1768048982", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:13:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:13:04] [INFO] Sending instructions to 917202000200 [2026-01-10 18:13:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:13:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:13:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a49c81a0b95043dbbde68dbca5dc42c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:13:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:12:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NjBFQTM5RjlFQTVEODRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA3NjBFQTM5RjlFQTVEODRFAA==\",\"timestamp\":\"1768048977\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:04+05:30"} [2026-01-10 18:13:04] [DEBUG] Ignoring event: delivered [2026-01-10 18:13:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNzlERkZENTNGMUVDQTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNzlERkZENTNGMUVDQTJDAA==\",\"timestamp\":\"1768048982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:07+05:30"} [2026-01-10 18:13:08] [DEBUG] Ignoring event: delivered [2026-01-10 18:13:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:13:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNzlERkZENTNGMUVDQTJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNzlERkZENTNGMUVDQTJDAA==\",\"timestamp\":\"1768048982\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:07+05:30"} [2026-01-10 18:13:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZGNzlERkZENTNGMUVDQTJDAA== [2026-01-10 18:13:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:43:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQzUwOUM4REQ0QUJGOTUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQzUwOUM4REQ0QUJGOTUwAA==", "timestamp": "1768049019", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:13:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:13:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:13:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:13:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:13:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e6a59d8351a42fe90a3ac2427daa7fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:13:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQzUwOUM4REQ0QUJGOTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQzUwOUM4REQ0QUJGOTUwAA==\",\"timestamp\":\"1768049019\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:43+05:30"} [2026-01-10 18:13:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQzUwOUM4REQ0QUJGOTUwAA== [2026-01-10 18:13:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:43:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwMDJFQkFCQUE3RUJENEQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwMDJFQkFCQUE3RUJENEQzAA==", "timestamp": "1768049024", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:13:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:13:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:13:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:13:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:13:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d1245c3d7d54f908225da8f1559e616", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:13:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:13:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQzUwOUM4REQ0QUJGOTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQzUwOUM4REQ0QUJGOTUwAA==\",\"timestamp\":\"1768049019\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:46+05:30"} [2026-01-10 18:13:47] [DEBUG] Ignoring event: delivered [2026-01-10 18:13:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:13:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwMDJFQkFCQUE3RUJENEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwMDJFQkFCQUE3RUJENEQzAA==\",\"timestamp\":\"1768049024\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:46+05:30"} [2026-01-10 18:13:47] [DEBUG] Ignoring event: delivered [2026-01-10 18:13:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:13:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwMDJFQkFCQUE3RUJENEQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwMDJFQkFCQUE3RUJENEQzAA==\",\"timestamp\":\"1768049024\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:47+05:30"} [2026-01-10 18:13:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwMDJFQkFCQUE3RUJENEQzAA== [2026-01-10 18:13:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:43:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5NTI5REMwMkM3QjJDQ0JGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5NTI5REMwMkM3QjJDQ0JGAA==", "timestamp": "1768049029", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:13:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:13:51] [INFO] Sending instructions to 917202000200 [2026-01-10 18:13:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:13:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:13:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65acc804ea6443a5bd20a15234c8f0fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:13:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5NTI5REMwMkM3QjJDQ0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5NTI5REMwMkM3QjJDQ0JGAA==\",\"timestamp\":\"1768049029\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:53+05:30"} [2026-01-10 18:13:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5NTI5REMwMkM3QjJDQ0JGAA== [2026-01-10 18:13:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:13:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5NTI5REMwMkM3QjJDQ0JGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE5NTI5REMwMkM3QjJDQ0JGAA==\",\"timestamp\":\"1768049029\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:13:53+05:30"} [2026-01-10 18:13:54] [DEBUG] Ignoring event: delivered [2026-01-10 18:14:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:44:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMjdFRkMyMDExN0RDRkY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMjdFRkMyMDExN0RDRkY5AA==", "timestamp": "1768049065", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:14:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:14:27] [INFO] Sending instructions to 917202000200 [2026-01-10 18:14:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:14:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:14:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ed63e653eb7443abde7dc7020491b1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:14:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:44:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NjM1NzM3MTZFQ0M1RUE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NjM1NzM3MTZFQ0M1RUE1AA==", "timestamp": "1768049071", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:14:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:14:32] [INFO] Sending instructions to 917202000200 [2026-01-10 18:14:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:14:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:14:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4688d92d8994d3297661bec4c86deb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:14:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:14:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMjdFRkMyMDExN0RDRkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMjdFRkMyMDExN0RDRkY5AA==\",\"timestamp\":\"1768049065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:14:35+05:30"} [2026-01-10 18:14:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMjdFRkMyMDExN0RDRkY5AA== [2026-01-10 18:14:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:14:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMjdFRkMyMDExN0RDRkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhDMjdFRkMyMDExN0RDRkY5AA==\",\"timestamp\":\"1768049065\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:14:35+05:30"} [2026-01-10 18:14:36] [DEBUG] Ignoring event: delivered [2026-01-10 18:14:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:14:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NjM1NzM3MTZFQ0M1RUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NjM1NzM3MTZFQ0M1RUE1AA==\",\"timestamp\":\"1768049071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:14:37+05:30"} [2026-01-10 18:14:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NjM1NzM3MTZFQ0M1RUE1AA== [2026-01-10 18:14:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:44:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMzMwNDZDRENBNTc1Q0VCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMzMwNDZDRENBNTc1Q0VCAA==", "timestamp": "1768049076", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:14:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:14:37] [INFO] Sending instructions to 917202000200 [2026-01-10 18:14:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:14:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:14:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24d3032e090a45ebb281b615783a29e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:14:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMzMwNDZDRENBNTc1Q0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMzMwNDZDRENBNTc1Q0VCAA==\",\"timestamp\":\"1768049076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:14:39+05:30"} [2026-01-10 18:14:39] [DEBUG] Ignoring event: delivered [2026-01-10 18:14:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:14:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NjM1NzM3MTZFQ0M1RUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1NjM1NzM3MTZFQ0M1RUE1AA==\",\"timestamp\":\"1768049071\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:14:41+05:30"} [2026-01-10 18:14:41] [DEBUG] Ignoring event: delivered [2026-01-10 18:14:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:44:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjZDRUZEQ0REMDJCMDcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjZDRUZEQ0REMDJCMDcwAA==", "timestamp": "1768049081", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:14:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:14:43] [INFO] Sending instructions to 917202000200 [2026-01-10 18:14:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:14:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:14:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ce0cc4e1e3b4fd38f42604458e928fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:14:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjZDRUZEQ0REMDJCMDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjZDRUZEQ0REMDJCMDcwAA==\",\"timestamp\":\"1768049081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:14:43+05:30"} [2026-01-10 18:14:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjZDRUZEQ0REMDJCMDcwAA== [2026-01-10 18:14:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:14:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMzMwNDZDRENBNTc1Q0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMzMwNDZDRENBNTc1Q0VCAA==\",\"timestamp\":\"1768049076\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:14:43+05:30"} [2026-01-10 18:14:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlCMzMwNDZDRENBNTc1Q0VCAA== [2026-01-10 18:14:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjZDRUZEQ0REMDJCMDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzQjZDRUZEQ0REMDJCMDcwAA==\",\"timestamp\":\"1768049081\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:14:46+05:30"} [2026-01-10 18:14:46] [DEBUG] Ignoring event: delivered [2026-01-10 18:15:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:45:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdCQjAxRTFGMUU0QjQ5M0MyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdCQjAxRTFGMUU0QjQ5M0MyAA==", "timestamp": "1768049117", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:15:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:15:19] [INFO] Sending instructions to 917202000200 [2026-01-10 18:15:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:15:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:15:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e72d0e357e3a4aa2a807fd3a2c31e6cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:15:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdCQjAxRTFGMUU0QjQ5M0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdCQjAxRTFGMUU0QjQ5M0MyAA==\",\"timestamp\":\"1768049117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:23+05:30"} [2026-01-10 18:15:23] [DEBUG] Ignoring event: delivered [2026-01-10 18:15:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:45:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwRjk4OTcxMUFENzQ0MTlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwRjk4OTcxMUFENzQ0MTlEAA==", "timestamp": "1768049123", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:15:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:15:24] [INFO] Sending instructions to 917202000200 [2026-01-10 18:15:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:15:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:15:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "274b52a5df424d599158dd5164b95328", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:15:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:45:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzREY0NjgxOTZBRjJGMDRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzREY0NjgxOTZBRjJGMDRDAA==", "timestamp": "1768049128", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:15:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:15:30] [INFO] Sending instructions to 917202000200 [2026-01-10 18:15:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:15:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:15:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82e2eab99dc442e89a4fc11d4c0ca348", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:15:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdCQjAxRTFGMUU0QjQ5M0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdCQjAxRTFGMUU0QjQ5M0MyAA==\",\"timestamp\":\"1768049117\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:30+05:30"} [2026-01-10 18:15:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdCQjAxRTFGMUU0QjQ5M0MyAA== [2026-01-10 18:15:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwRjk4OTcxMUFENzQ0MTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwRjk4OTcxMUFENzQ0MTlEAA==\",\"timestamp\":\"1768049123\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:30+05:30"} [2026-01-10 18:15:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwRjk4OTcxMUFENzQ0MTlEAA== [2026-01-10 18:15:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzREY0NjgxOTZBRjJGMDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzREY0NjgxOTZBRjJGMDRDAA==\",\"timestamp\":\"1768049128\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:30+05:30"} [2026-01-10 18:15:30] [DEBUG] Ignoring event: delivered [2026-01-10 18:15:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzREY0NjgxOTZBRjJGMDRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzREY0NjgxOTZBRjJGMDRDAA==\",\"timestamp\":\"1768049128\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:30+05:30"} [2026-01-10 18:15:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjgzREY0NjgxOTZBRjJGMDRDAA== [2026-01-10 18:15:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwRjk4OTcxMUFENzQ0MTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYwRjk4OTcxMUFENzQ0MTlEAA==\",\"timestamp\":\"1768049123\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:30+05:30"} [2026-01-10 18:15:31] [DEBUG] Ignoring event: delivered [2026-01-10 18:15:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:45:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzNUE2OEUwNUZFMzg4NzJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzNUE2OEUwNUZFMzg4NzJCAA==", "timestamp": "1768049133", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:15:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:15:35] [INFO] Sending instructions to 917202000200 [2026-01-10 18:15:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:15:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:15:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6e038ee8ec647a09897f09ca0b822ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:15:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:45:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4Q0JBQkFCMzk3N0EyMjJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4Q0JBQkFCMzk3N0EyMjJBAA==", "timestamp": "1768049138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:15:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:15:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:15:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:15:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:15:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8191a31211334076be0e38bf51de26a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:15:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzNUE2OEUwNUZFMzg4NzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzNUE2OEUwNUZFMzg4NzJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzNUE2OEUwNUZFMzg4NzJCAA==\",\"timestamp\":\"1768049133\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:44+05:30"} [2026-01-10 18:15:44] [DEBUG] Ignoring event: delivered [2026-01-10 18:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4Q0JBQkFCMzk3N0EyMjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4Q0JBQkFCMzk3N0EyMjJBAA==\",\"timestamp\":\"1768049138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:46+05:30"} [2026-01-10 18:15:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4Q0JBQkFCMzk3N0EyMjJBAA== [2026-01-10 18:15:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4Q0JBQkFCMzk3N0EyMjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY4Q0JBQkFCMzk3N0EyMjJBAA==\",\"timestamp\":\"1768049138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:15:48+05:30"} [2026-01-10 18:15:48] [DEBUG] Ignoring event: delivered [2026-01-10 18:16:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:46:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzNDcwN0RGNzdFMDhEMzQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzNDcwN0RGNzdFMDhEMzQ2AA==", "timestamp": "1768049174", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:16:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:16:15] [INFO] Sending instructions to 917202000200 [2026-01-10 18:16:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:16:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:16:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd38e8e42c0148e784b834013c8bce8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:16:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:16:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzNDcwN0RGNzdFMDhEMzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzNDcwN0RGNzdFMDhEMzQ2AA==\",\"timestamp\":\"1768049174\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:16:18+05:30"} [2026-01-10 18:16:18] [DEBUG] Ignoring event: delivered [2026-01-10 18:16:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:16:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzNDcwN0RGNzdFMDhEMzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzNDcwN0RGNzdFMDhEMzQ2AA==\",\"timestamp\":\"1768049174\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:16:18+05:30"} [2026-01-10 18:16:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzNDcwN0RGNzdFMDhEMzQ2AA== [2026-01-10 18:16:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:46:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QTRFRkI2QjZBQ0NDQjgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QTRFRkI2QjZBQ0NDQjgzAA==", "timestamp": "1768049179", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:16:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:16:21] [INFO] Sending instructions to 917202000200 [2026-01-10 18:16:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:16:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:16:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ae9782272bd47acaf1daf8a6e196b05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:16:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:46:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0NjFBQzFCMDQyNDlBQjVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0NjFBQzFCMDQyNDlBQjVDAA==", "timestamp": "1768049185", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:16:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:16:26] [INFO] Sending instructions to 917202000200 [2026-01-10 18:16:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:16:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:16:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QTRFRkI2QjZBQ0NDQjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QTRFRkI2QjZBQ0NDQjgzAA==\",\"timestamp\":\"1768049179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:16:26+05:30"} [2026-01-10 18:16:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QTRFRkI2QjZBQ0NDQjgzAA== [2026-01-10 18:16:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffe80df7d48e4ffa9bc263b4bf0603fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:16:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QTRFRkI2QjZBQ0NDQjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE1QTRFRkI2QjZBQ0NDQjgzAA==\",\"timestamp\":\"1768049179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:16:26+05:30"} [2026-01-10 18:16:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:16:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:16:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0NjFBQzFCMDQyNDlBQjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0NjFBQzFCMDQyNDlBQjVDAA==\",\"timestamp\":\"1768049185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:16:30+05:30"} [2026-01-10 18:16:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0NjFBQzFCMDQyNDlBQjVDAA== [2026-01-10 18:16:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:16:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0NjFBQzFCMDQyNDlBQjVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc0NjFBQzFCMDQyNDlBQjVDAA==\",\"timestamp\":\"1768049185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:16:33+05:30"} [2026-01-10 18:16:34] [DEBUG] Ignoring event: delivered [2026-01-10 18:17:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:47:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCREVDN0IzMEJGMjk3ODY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCREVDN0IzMEJGMjk3ODY1AA==", "timestamp": "1768049221", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:17:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:17:04] [INFO] Sending instructions to 917202000200 [2026-01-10 18:17:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:17:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:17:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40fad1f15dc14504b625804a739a8c17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:17:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCREVDN0IzMEJGMjk3ODY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCREVDN0IzMEJGMjk3ODY1AA==\",\"timestamp\":\"1768049221\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:17:08+05:30"} [2026-01-10 18:17:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCREVDN0IzMEJGMjk3ODY1AA== [2026-01-10 18:17:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:47:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRUYyQkZFMzk4Mjg0NzA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRUYyQkZFMzk4Mjg0NzA5AA==", "timestamp": "1768049228", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:17:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:17:11] [INFO] Sending instructions to 917202000200 [2026-01-10 18:17:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:17:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:17:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8265ae6f80b4051bdb92191aee4809a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:17:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCREVDN0IzMEJGMjk3ODY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCREVDN0IzMEJGMjk3ODY1AA==\",\"timestamp\":\"1768049221\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:17:13+05:30"} [2026-01-10 18:17:14] [DEBUG] Ignoring event: delivered [2026-01-10 18:17:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:47:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3NURCOTIzOTUxRjNEM0E2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3NURCOTIzOTUxRjNEM0E2AA==", "timestamp": "1768049235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:17:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:17:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:17:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:17:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:17:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f91fb2fb7cb4786b240d8fcc00b2c40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRUYyQkZFMzk4Mjg0NzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRUYyQkZFMzk4Mjg0NzA5AA==\",\"timestamp\":\"1768049228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:17:17+05:30"} [2026-01-10 18:17:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRUYyQkZFMzk4Mjg0NzA5AA== [2026-01-10 18:17:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3NURCOTIzOTUxRjNEM0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3NURCOTIzOTUxRjNEM0E2AA==\",\"timestamp\":\"1768049235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:17:19+05:30"} [2026-01-10 18:17:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:17:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRUYyQkZFMzk4Mjg0NzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxRUYyQkZFMzk4Mjg0NzA5AA==\",\"timestamp\":\"1768049228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:17:19+05:30"} [2026-01-10 18:17:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:17:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:47:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0QkU2QzhBRUIxNjMwOUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0QkU2QzhBRUIxNjMwOUNFAA==", "timestamp": "1768049240", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:17:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:17:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:17:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:17:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:17:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f58bd23c8214e3383b7b822abbb5299", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:17:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3NURCOTIzOTUxRjNEM0E2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3NURCOTIzOTUxRjNEM0E2AA==\",\"timestamp\":\"1768049235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:17:23+05:30"} [2026-01-10 18:17:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY3NURCOTIzOTUxRjNEM0E2AA== [2026-01-10 18:17:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0QkU2QzhBRUIxNjMwOUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0QkU2QzhBRUIxNjMwOUNFAA==\",\"timestamp\":\"1768049240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:17:29+05:30"} [2026-01-10 18:17:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0QkU2QzhBRUIxNjMwOUNFAA== [2026-01-10 18:17:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0QkU2QzhBRUIxNjMwOUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE0QkU2QzhBRUIxNjMwOUNFAA==\",\"timestamp\":\"1768049240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:17:29+05:30"} [2026-01-10 18:17:30] [DEBUG] Ignoring event: delivered [2026-01-10 18:17:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:47:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBQ0Q0RDM0NDg5MUQxNjBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBQ0Q0RDM0NDg5MUQxNjBBAA==", "timestamp": "1768049276", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:17:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:17:58] [INFO] Sending instructions to 917202000200 [2026-01-10 18:17:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:17:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:17:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3940742be744452b1470e78bca9a4d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:18:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:48:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNFRDY5QzM3OEE1MDY3RTI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNFRDY5QzM3OEE1MDY3RTI0AA==", "timestamp": "1768049282", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:18:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:18:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:18:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:18:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:18:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b942677846f43c68645cf36181f6101", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:18:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBQ0Q0RDM0NDg5MUQxNjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBQ0Q0RDM0NDg5MUQxNjBBAA==\",\"timestamp\":\"1768049276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:03+05:30"} [2026-01-10 18:18:04] [DEBUG] Ignoring event: delivered [2026-01-10 18:18:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:17:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBQ0Q0RDM0NDg5MUQxNjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBQ0Q0RDM0NDg5MUQxNjBBAA==\",\"timestamp\":\"1768049276\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:03+05:30"} [2026-01-10 18:18:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RBQ0Q0RDM0NDg5MUQxNjBBAA== [2026-01-10 18:18:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNFRDY5QzM3OEE1MDY3RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNFRDY5QzM3OEE1MDY3RTI0AA==\",\"timestamp\":\"1768049282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:04+05:30"} [2026-01-10 18:18:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNFRDY5QzM3OEE1MDY3RTI0AA== [2026-01-10 18:18:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNFRDY5QzM3OEE1MDY3RTI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNFRDY5QzM3OEE1MDY3RTI0AA==\",\"timestamp\":\"1768049282\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:04+05:30"} [2026-01-10 18:18:04] [DEBUG] Ignoring event: delivered [2026-01-10 18:18:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:48:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFMUQwMTc0NkZCMjQyNzc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFMUQwMTc0NkZCMjQyNzc2AA==", "timestamp": "1768049287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:18:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:18:09] [INFO] Sending instructions to 917202000200 [2026-01-10 18:18:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:18:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:18:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b13939f866464a2c809aabcc328fa317", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:18:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFMUQwMTc0NkZCMjQyNzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFMUQwMTc0NkZCMjQyNzc2AA==\",\"timestamp\":\"1768049287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:10+05:30"} [2026-01-10 18:18:11] [DEBUG] Ignoring event: delivered [2026-01-10 18:18:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFMUQwMTc0NkZCMjQyNzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFMUQwMTc0NkZCMjQyNzc2AA==\",\"timestamp\":\"1768049287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:10+05:30"} [2026-01-10 18:18:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFMUQwMTc0NkZCMjQyNzc2AA== [2026-01-10 18:18:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:48:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MTg3QTI2RDMwMTgzNjkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MTg3QTI2RDMwMTgzNjkyAA==", "timestamp": "1768049292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:18:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:18:14] [INFO] Sending instructions to 917202000200 [2026-01-10 18:18:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:18:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:18:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65f3647b3f644edc9088e2b108dbe4b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:18:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MTg3QTI2RDMwMTgzNjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MTg3QTI2RDMwMTgzNjkyAA==\",\"timestamp\":\"1768049292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:15+05:30"} [2026-01-10 18:18:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MTg3QTI2RDMwMTgzNjkyAA== [2026-01-10 18:18:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MTg3QTI2RDMwMTgzNjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ1MTg3QTI2RDMwMTgzNjkyAA==\",\"timestamp\":\"1768049292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:15+05:30"} [2026-01-10 18:18:16] [DEBUG] Ignoring event: delivered [2026-01-10 18:18:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:48:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3OEUyQjg5MTMyQjI2QTM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3OEUyQjg5MTMyQjI2QTM1AA==", "timestamp": "1768049328", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:18:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:18:49] [INFO] Sending instructions to 917202000200 [2026-01-10 18:18:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:18:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:18:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3576c5295254a9c841453b1d090b38b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3OEUyQjg5MTMyQjI2QTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3OEUyQjg5MTMyQjI2QTM1AA==\",\"timestamp\":\"1768049328\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:51+05:30"} [2026-01-10 18:18:52] [DEBUG] Ignoring event: delivered [2026-01-10 18:18:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:48:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBQzIzNDdGMEQ2REVFN0QyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBQzIzNDdGMEQ2REVFN0QyAA==", "timestamp": "1768049333", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:18:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:18:55] [INFO] Sending instructions to 917202000200 [2026-01-10 18:18:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:18:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:18:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e3c52135ef74a1fbf6ec80871c94bb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:18:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBQzIzNDdGMEQ2REVFN0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBQzIzNDdGMEQ2REVFN0QyAA==\",\"timestamp\":\"1768049333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:55+05:30"} [2026-01-10 18:18:55] [DEBUG] Ignoring event: delivered [2026-01-10 18:18:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBQzIzNDdGMEQ2REVFN0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBQzIzNDdGMEQ2REVFN0QyAA==\",\"timestamp\":\"1768049333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:55+05:30"} [2026-01-10 18:18:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBQzIzNDdGMEQ2REVFN0QyAA== [2026-01-10 18:18:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:18:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3OEUyQjg5MTMyQjI2QTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3OEUyQjg5MTMyQjI2QTM1AA==\",\"timestamp\":\"1768049328\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:18:55+05:30"} [2026-01-10 18:18:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDM3OEUyQjg5MTMyQjI2QTM1AA== [2026-01-10 18:19:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:49:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxNENEM0UyQTAwQTA2QzhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxNENEM0UyQTAwQTA2QzhBAA==", "timestamp": "1768049338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:19:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:19:00] [INFO] Sending instructions to 917202000200 [2026-01-10 18:19:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:19:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:19:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f830e54edbd8491c980bfa6a20d0165e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:19:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxNENEM0UyQTAwQTA2QzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxNENEM0UyQTAwQTA2QzhBAA==\",\"timestamp\":\"1768049338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:01+05:30"} [2026-01-10 18:19:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxNENEM0UyQTAwQTA2QzhBAA== [2026-01-10 18:19:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxNENEM0UyQTAwQTA2QzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxNENEM0UyQTAwQTA2QzhBAA==\",\"timestamp\":\"1768049338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:01+05:30"} [2026-01-10 18:19:02] [DEBUG] Ignoring event: delivered [2026-01-10 18:19:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:49:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTBDM0U2OEM5NzA5MDUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTBDM0U2OEM5NzA5MDUyAA==", "timestamp": "1768049344", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:19:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:19:05] [INFO] Sending instructions to 917202000200 [2026-01-10 18:19:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:19:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:19:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c294457f41d842e0bf9b4e8aaa5dbe97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:19:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTBDM0U2OEM5NzA5MDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTBDM0U2OEM5NzA5MDUyAA==\",\"timestamp\":\"1768049344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:08+05:30"} [2026-01-10 18:19:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTBDM0U2OEM5NzA5MDUyAA== [2026-01-10 18:19:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTBDM0U2OEM5NzA5MDUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTBDM0U2OEM5NzA5MDUyAA==\",\"timestamp\":\"1768049344\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:08+05:30"} [2026-01-10 18:19:08] [DEBUG] Ignoring event: delivered [2026-01-10 18:19:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:49:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBRDA4MEQ2NTNGQkVCMkNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBRDA4MEQ2NTNGQkVCMkNCAA==", "timestamp": "1768049349", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:19:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:19:11] [INFO] Sending instructions to 917202000200 [2026-01-10 18:19:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:19:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:19:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b86b7d34174b4881bf8fd443cf6d8126", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:19:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBRDA4MEQ2NTNGQkVCMkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBRDA4MEQ2NTNGQkVCMkNCAA==\",\"timestamp\":\"1768049349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:11+05:30"} [2026-01-10 18:19:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBRDA4MEQ2NTNGQkVCMkNCAA== [2026-01-10 18:19:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBRDA4MEQ2NTNGQkVCMkNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFBRDA4MEQ2NTNGQkVCMkNCAA==\",\"timestamp\":\"1768049349\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:11+05:30"} [2026-01-10 18:19:12] [DEBUG] Ignoring event: delivered [2026-01-10 18:19:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:49:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4QTUzQUIwMzA1QTQ2NDA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4QTUzQUIwMzA1QTQ2NDA3AA==", "timestamp": "1768049354", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:19:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:19:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:19:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:19:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:19:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ef68cec99de45adbdee73972c44ea57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4QTUzQUIwMzA1QTQ2NDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4QTUzQUIwMzA1QTQ2NDA3AA==\",\"timestamp\":\"1768049354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:23+05:30"} [2026-01-10 18:19:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4QTUzQUIwMzA1QTQ2NDA3AA== [2026-01-10 18:19:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4QTUzQUIwMzA1QTQ2NDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU4QTUzQUIwMzA1QTQ2NDA3AA==\",\"timestamp\":\"1768049354\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:23+05:30"} [2026-01-10 18:19:24] [DEBUG] Ignoring event: delivered [2026-01-10 18:19:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:49:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RDFFQkUzRDREMDU3RTIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RDFFQkUzRDREMDU3RTIxAA==", "timestamp": "1768049390", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:19:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:19:52] [INFO] Sending instructions to 917202000200 [2026-01-10 18:19:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:19:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:19:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "290fe3bee999424abae06a5f5b5e3168", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:19:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RDFFQkUzRDREMDU3RTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RDFFQkUzRDREMDU3RTIxAA==\",\"timestamp\":\"1768049390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:54+05:30"} [2026-01-10 18:19:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RDFFQkUzRDREMDU3RTIxAA== [2026-01-10 18:19:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RDFFQkUzRDREMDU3RTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3RDFFQkUzRDREMDU3RTIxAA==\",\"timestamp\":\"1768049390\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:19:54+05:30"} [2026-01-10 18:19:55] [DEBUG] Ignoring event: delivered [2026-01-10 18:19:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:49:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNCMzlEOEE1RjA2NkU5RTQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNCMzlEOEE1RjA2NkU5RTQxAA==", "timestamp": "1768049395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:19:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:19:58] [INFO] Sending instructions to 917202000200 [2026-01-10 18:19:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:19:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:19:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44119d637fd24f7784b721bbc307a3a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:20:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNCMzlEOEE1RjA2NkU5RTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNCMzlEOEE1RjA2NkU5RTQxAA==\",\"timestamp\":\"1768049395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:01+05:30"} [2026-01-10 18:20:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNCMzlEOEE1RjA2NkU5RTQxAA== [2026-01-10 18:20:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:19:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNCMzlEOEE1RjA2NkU5RTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzNCMzlEOEE1RjA2NkU5RTQxAA==\",\"timestamp\":\"1768049395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:01+05:30"} [2026-01-10 18:20:02] [DEBUG] Ignoring event: delivered [2026-01-10 18:20:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:50:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDNERGOERGMkMxREI0RERDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDNERGOERGMkMxREI0RERDAA==", "timestamp": "1768049432", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:20:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:20:34] [INFO] Sending instructions to 917202000200 [2026-01-10 18:20:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:20:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:20:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c5653aab35b42b6b3efafe2caef46fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:20:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDNERGOERGMkMxREI0RERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDNERGOERGMkMxREI0RERDAA==\",\"timestamp\":\"1768049432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:36+05:30"} [2026-01-10 18:20:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDNERGOERGMkMxREI0RERDAA== [2026-01-10 18:20:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDNERGOERGMkMxREI0RERDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNDNERGOERGMkMxREI0RERDAA==\",\"timestamp\":\"1768049432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:36+05:30"} [2026-01-10 18:20:37] [DEBUG] Ignoring event: delivered [2026-01-10 18:20:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:50:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRUI2NzQ4MEE1ODE4RUQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRUI2NzQ4MEE1ODE4RUQ1AA==", "timestamp": "1768049437", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:20:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:20:39] [INFO] Sending instructions to 917202000200 [2026-01-10 18:20:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:20:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:20:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1eab84d010264ed7bbc90d5aa0450dc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:20:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:20:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRUI2NzQ4MEE1ODE4RUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRUI2NzQ4MEE1ODE4RUQ1AA==\",\"timestamp\":\"1768049437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:40+05:30"} [2026-01-10 18:20:41] [DEBUG] Ignoring event: delivered [2026-01-10 18:20:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:20:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRUI2NzQ4MEE1ODE4RUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRUI2NzQ4MEE1ODE4RUQ1AA==\",\"timestamp\":\"1768049437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:43+05:30"} [2026-01-10 18:20:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYzRUI2NzQ4MEE1ODE4RUQ1AA== [2026-01-10 18:20:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:50:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJEM0UzMDlERTg1NTZGMDBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJEM0UzMDlERTg1NTZGMDBGAA==", "timestamp": "1768049443", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:20:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:20:44] [INFO] Sending instructions to 917202000200 [2026-01-10 18:20:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:20:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:20:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21afdf6d36e6418480e2488e75f20adf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:20:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:20:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJEM0UzMDlERTg1NTZGMDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJEM0UzMDlERTg1NTZGMDBGAA==\",\"timestamp\":\"1768049443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:46+05:30"} [2026-01-10 18:20:47] [DEBUG] Ignoring event: delivered [2026-01-10 18:20:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:20:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJEM0UzMDlERTg1NTZGMDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJEM0UzMDlERTg1NTZGMDBGAA==\",\"timestamp\":\"1768049443\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:46+05:30"} [2026-01-10 18:20:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJEM0UzMDlERTg1NTZGMDBGAA== [2026-01-10 18:20:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:50:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5QTk2RDk5RUU5NjcwQjFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5QTk2RDk5RUU5NjcwQjFGAA==", "timestamp": "1768049448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:20:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:20:49] [INFO] Sending instructions to 917202000200 [2026-01-10 18:20:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:20:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:20:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4307de86ec4c4cbdb7ca38ab4c5b8a8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:20:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:20:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5QTk2RDk5RUU5NjcwQjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5QTk2RDk5RUU5NjcwQjFGAA==\",\"timestamp\":\"1768049448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:50+05:30"} [2026-01-10 18:20:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5QTk2RDk5RUU5NjcwQjFGAA== [2026-01-10 18:20:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:20:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5QTk2RDk5RUU5NjcwQjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M5QTk2RDk5RUU5NjcwQjFGAA==\",\"timestamp\":\"1768049448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:20:54+05:30"} [2026-01-10 18:20:54] [DEBUG] Ignoring event: delivered [2026-01-10 18:21:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:51:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDNzFBMTU3RjgxNjE0MTM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDNzFBMTU3RjgxNjE0MTM5AA==", "timestamp": "1768049484", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:21:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:21:25] [INFO] Sending instructions to 917202000200 [2026-01-10 18:21:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:21:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:21:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1ec1eb689d7485593c96f9d0bc56d75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:21:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDNzFBMTU3RjgxNjE0MTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDNzFBMTU3RjgxNjE0MTM5AA==\",\"timestamp\":\"1768049484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:26+05:30"} [2026-01-10 18:21:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDNzFBMTU3RjgxNjE0MTM5AA== [2026-01-10 18:21:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDNzFBMTU3RjgxNjE0MTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZDNzFBMTU3RjgxNjE0MTM5AA==\",\"timestamp\":\"1768049484\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:26+05:30"} [2026-01-10 18:21:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:21:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:51:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQTNBNTQzQTdCM0E0Q0ZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQTNBNTQzQTdCM0E0Q0ZFAA==", "timestamp": "1768049489", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:21:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:21:30] [INFO] Sending instructions to 917202000200 [2026-01-10 18:21:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:21:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:21:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29c43147b9f64083b342110901b7181b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQTNBNTQzQTdCM0E0Q0ZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQTNBNTQzQTdCM0E0Q0ZFAA==\",\"timestamp\":\"1768049489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:31+05:30"} [2026-01-10 18:21:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQTNBNTQzQTdCM0E0Q0ZFAA== [2026-01-10 18:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQTNBNTQzQTdCM0E0Q0ZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYzQTNBNTQzQTdCM0E0Q0ZFAA==\",\"timestamp\":\"1768049489\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:31+05:30"} [2026-01-10 18:21:32] [DEBUG] Ignoring event: delivered [2026-01-10 18:21:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:51:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE2NzQ1QzY5NEU3ODU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE2NzQ1QzY5NEU3ODU1AA==", "timestamp": "1768049494", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:21:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:21:35] [INFO] Sending instructions to 917202000200 [2026-01-10 18:21:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:21:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:21:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e59c864edc40498aa9cd71796c772774", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:21:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE2NzQ1QzY5NEU3ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE2NzQ1QzY5NEU3ODU1AA==\",\"timestamp\":\"1768049494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:37+05:30"} [2026-01-10 18:21:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE2NzQ1QzY5NEU3ODU1AA== [2026-01-10 18:21:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE2NzQ1QzY5NEU3ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhFQTE2NzQ1QzY5NEU3ODU1AA==\",\"timestamp\":\"1768049494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:40+05:30"} [2026-01-10 18:21:41] [DEBUG] Ignoring event: delivered [2026-01-10 18:21:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:51:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZBQ0YyQjYxQUYxRDk3RTUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZBQ0YyQjYxQUYxRDk3RTUwAA==", "timestamp": "1768049499", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:21:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:21:41] [INFO] Sending instructions to 917202000200 [2026-01-10 18:21:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:21:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:21:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "000a5e44d7454de9b156a58b5410b28b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:21:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZBQ0YyQjYxQUYxRDk3RTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZBQ0YyQjYxQUYxRDk3RTUwAA==\",\"timestamp\":\"1768049499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:41+05:30"} [2026-01-10 18:21:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZBQ0YyQjYxQUYxRDk3RTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZBQ0YyQjYxQUYxRDk3RTUwAA==\",\"timestamp\":\"1768049499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:41+05:30"} [2026-01-10 18:21:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZBQ0YyQjYxQUYxRDk3RTUwAA== [2026-01-10 18:21:42] [DEBUG] Ignoring event: delivered [2026-01-10 18:21:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:51:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5MTdDREU4QzhEQ0YxQTU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5MTdDREU4QzhEQ0YxQTU2AA==", "timestamp": "1768049504", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:21:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:21:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:21:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:21:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:21:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0640dfc99c68425c91d303f11e1422cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5MTdDREU4QzhEQ0YxQTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5MTdDREU4QzhEQ0YxQTU2AA==\",\"timestamp\":\"1768049504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:48+05:30"} [2026-01-10 18:21:48] [DEBUG] Ignoring event: delivered [2026-01-10 18:21:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:21:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5MTdDREU4QzhEQ0YxQTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5MTdDREU4QzhEQ0YxQTU2AA==\",\"timestamp\":\"1768049504\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:21:52+05:30"} [2026-01-10 18:21:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM5MTdDREU4QzhEQ0YxQTU2AA== [2026-01-10 18:22:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:52:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCOTZGMTYxMEMwMUU2N0IyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCOTZGMTYxMEMwMUU2N0IyAA==", "timestamp": "1768049540", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:22:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:22:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:22:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:22:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:22:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5499282704364b6a954fa3da6797aeb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:22:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:22:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCOTZGMTYxMEMwMUU2N0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCOTZGMTYxMEMwMUU2N0IyAA==\",\"timestamp\":\"1768049540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:22:22+05:30"} [2026-01-10 18:22:23] [DEBUG] Ignoring event: delivered [2026-01-10 18:22:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:22:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCOTZGMTYxMEMwMUU2N0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCOTZGMTYxMEMwMUU2N0IyAA==\",\"timestamp\":\"1768049540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:22:22+05:30"} [2026-01-10 18:22:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjZCOTZGMTYxMEMwMUU2N0IyAA== [2026-01-10 18:22:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:52:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3QTEzRDU2OTAyMjQ3RjRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3QTEzRDU2OTAyMjQ3RjRDAA==", "timestamp": "1768049546", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:22:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:22:27] [INFO] Sending instructions to 917202000200 [2026-01-10 18:22:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:22:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:22:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e64ee31d9fcf48f487810a2ce05ab6bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:22:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:52:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0MkE3NzM1RkU2RUZFQTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0MkE3NzM1RkU2RUZFQTE4AA==", "timestamp": "1768049551", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:22:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:22:33] [INFO] Sending instructions to 917202000200 [2026-01-10 18:22:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:22:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:22:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:22:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3QTEzRDU2OTAyMjQ3RjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3QTEzRDU2OTAyMjQ3RjRDAA==\",\"timestamp\":\"1768049546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:22:32+05:30"} [2026-01-10 18:22:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3QTEzRDU2OTAyMjQ3RjRDAA== [2026-01-10 18:22:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:22:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3QTEzRDU2OTAyMjQ3RjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDA3QTEzRDU2OTAyMjQ3RjRDAA==\",\"timestamp\":\"1768049546\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:22:32+05:30"} [2026-01-10 18:22:33] [DEBUG] Ignoring event: delivered [2026-01-10 18:22:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29dd2578a474417c902ad3c0dc26cec4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:22:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:22:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0MkE3NzM1RkU2RUZFQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0MkE3NzM1RkU2RUZFQTE4AA==\",\"timestamp\":\"1768049551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:22:33+05:30"} [2026-01-10 18:22:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0MkE3NzM1RkU2RUZFQTE4AA== [2026-01-10 18:22:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:22:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0MkE3NzM1RkU2RUZFQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0MkE3NzM1RkU2RUZFQTE4AA==\",\"timestamp\":\"1768049551\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:22:35+05:30"} [2026-01-10 18:22:35] [DEBUG] Ignoring event: delivered [2026-01-10 18:23:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:53:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzMEI2MjUzODU4OUZDMTQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzMEI2MjUzODU4OUZDMTQxAA==", "timestamp": "1768049587", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:23:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:23:08] [INFO] Sending instructions to 917202000200 [2026-01-10 18:23:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:23:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:23:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad8905ead11e41639d26f874eea25f04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:23:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:23:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzMEI2MjUzODU4OUZDMTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzMEI2MjUzODU4OUZDMTQxAA==\",\"timestamp\":\"1768049587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:23:11+05:30"} [2026-01-10 18:23:11] [DEBUG] Ignoring event: delivered [2026-01-10 18:23:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:53:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRTA4NTQ4NDA4QzY4MjA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRTA4NTQ4NDA4QzY4MjA0AA==", "timestamp": "1768049592", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:23:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:23:14] [INFO] Sending instructions to 917202000200 [2026-01-10 18:23:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:23:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:23:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d31d7b656f09428db79303babeacc6d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:23:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzMEI2MjUzODU4OUZDMTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzMEI2MjUzODU4OUZDMTQxAA==\",\"timestamp\":\"1768049587\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:23:13+05:30"} [2026-01-10 18:23:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQzMEI2MjUzODU4OUZDMTQxAA== [2026-01-10 18:23:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:23:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRTA4NTQ4NDA4QzY4MjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRTA4NTQ4NDA4QzY4MjA0AA==\",\"timestamp\":\"1768049592\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:23:14+05:30"} [2026-01-10 18:23:14] [DEBUG] Ignoring event: delivered [2026-01-10 18:23:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:23:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRTA4NTQ4NDA4QzY4MjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRTA4NTQ4NDA4QzY4MjA0AA==\",\"timestamp\":\"1768049592\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:23:14+05:30"} [2026-01-10 18:23:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczRTA4NTQ4NDA4QzY4MjA0AA== [2026-01-10 18:23:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:53:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExQ0NFRDE1RTEyMjNGMEY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExQ0NFRDE1RTEyMjNGMEY1AA==", "timestamp": "1768049597", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:23:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:23:19] [INFO] Sending instructions to 917202000200 [2026-01-10 18:23:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:23:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:23:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d5f600de7f44bee821f17a0201657d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:23:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:23:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExQ0NFRDE1RTEyMjNGMEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExQ0NFRDE1RTEyMjNGMEY1AA==\",\"timestamp\":\"1768049597\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:23:21+05:30"} [2026-01-10 18:23:21] [DEBUG] Ignoring event: delivered [2026-01-10 18:23:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:23:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExQ0NFRDE1RTEyMjNGMEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExQ0NFRDE1RTEyMjNGMEY1AA==\",\"timestamp\":\"1768049597\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:23:21+05:30"} [2026-01-10 18:23:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUExQ0NFRDE1RTEyMjNGMEY1AA== [2026-01-10 18:23:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:53:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzN0UzNUZDNEEzQzRBMDdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzN0UzNUZDNEEzQzRBMDdCAA==", "timestamp": "1768049603", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:23:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:23:24] [INFO] Sending instructions to 917202000200 [2026-01-10 18:23:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:23:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:23:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80cfb721503e429093065dbbbe179872", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:23:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:23:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzN0UzNUZDNEEzQzRBMDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzN0UzNUZDNEEzQzRBMDdCAA==\",\"timestamp\":\"1768049603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:23:26+05:30"} [2026-01-10 18:23:26] [DEBUG] Ignoring event: delivered [2026-01-10 18:23:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:23:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzN0UzNUZDNEEzQzRBMDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzN0UzNUZDNEEzQzRBMDdCAA==\",\"timestamp\":\"1768049603\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:23:26+05:30"} [2026-01-10 18:23:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYzN0UzNUZDNEEzQzRBMDdCAA== [2026-01-10 18:24:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:54:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMkE1MTI2OUFBMjNBQTRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMkE1MTI2OUFBMjNBQTRGAA==", "timestamp": "1768049639", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:24:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:24:00] [INFO] Sending instructions to 917202000200 [2026-01-10 18:24:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:24:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:24:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMkE1MTI2OUFBMjNBQTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMkE1MTI2OUFBMjNBQTRGAA==\",\"timestamp\":\"1768049639\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:00+05:30"} [2026-01-10 18:24:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a47539ce991049fdb477dd615fb66857", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:24:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMkE1MTI2OUFBMjNBQTRGAA== [2026-01-10 18:24:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMkE1MTI2OUFBMjNBQTRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzMkE1MTI2OUFBMjNBQTRGAA==\",\"timestamp\":\"1768049639\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:00+05:30"} [2026-01-10 18:24:01] [DEBUG] Ignoring event: delivered [2026-01-10 18:24:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:54:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1MUM3QkVGQ0U5OUE5NzQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1MUM3QkVGQ0U5OUE5NzQ2AA==", "timestamp": "1768049644", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:24:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:24:05] [INFO] Sending instructions to 917202000200 [2026-01-10 18:24:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:24:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:24:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5431c499587946819afa586a1f0524cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:24:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1MUM3QkVGQ0U5OUE5NzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1MUM3QkVGQ0U5OUE5NzQ2AA==\",\"timestamp\":\"1768049644\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:06+05:30"} [2026-01-10 18:24:06] [DEBUG] Ignoring event: delivered [2026-01-10 18:24:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:54:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY1QTZEMTgyQkQ2RUExQ0UxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY1QTZEMTgyQkQ2RUExQ0UxAA==", "timestamp": "1768049649", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:24:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:24:10] [INFO] Sending instructions to 917202000200 [2026-01-10 18:24:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:24:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:24:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1MUM3QkVGQ0U5OUE5NzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1MUM3QkVGQ0U5OUE5NzQ2AA==\",\"timestamp\":\"1768049644\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:10+05:30"} [2026-01-10 18:24:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ1MUM3QkVGQ0U5OUE5NzQ2AA== [2026-01-10 18:24:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "247695fce1db47e9952e1140c8b3b8b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:24:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY1QTZEMTgyQkQ2RUExQ0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY1QTZEMTgyQkQ2RUExQ0UxAA==\",\"timestamp\":\"1768049649\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:14+05:30"} [2026-01-10 18:24:15] [DEBUG] Ignoring event: delivered [2026-01-10 18:24:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:54:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGRDhBODQ4NUQ2MkQ1MDI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGRDhBODQ4NUQ2MkQ1MDI5AA==", "timestamp": "1768049654", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:24:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:24:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:24:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:24:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:24:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80024ac9267b4259a5d31ba4f8e802b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:24:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY1QTZEMTgyQkQ2RUExQ0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY1QTZEMTgyQkQ2RUExQ0UxAA==\",\"timestamp\":\"1768049649\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:16+05:30"} [2026-01-10 18:24:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY1QTZEMTgyQkQ2RUExQ0UxAA== [2026-01-10 18:24:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGRDhBODQ4NUQ2MkQ1MDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGRDhBODQ4NUQ2MkQ1MDI5AA==\",\"timestamp\":\"1768049654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:19+05:30"} [2026-01-10 18:24:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:24:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGRDhBODQ4NUQ2MkQ1MDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGRDhBODQ4NUQ2MkQ1MDI5AA==\",\"timestamp\":\"1768049654\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:20+05:30"} [2026-01-10 18:24:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZGRDhBODQ4NUQ2MkQ1MDI5AA== [2026-01-10 18:24:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:54:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFERkIwMkY0REI4NzM5MDBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFERkIwMkY0REI4NzM5MDBEAA==", "timestamp": "1768049690", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:24:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:24:52] [INFO] Sending instructions to 917202000200 [2026-01-10 18:24:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:24:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:24:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98c808d791774faaa8841a8f62888ca3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:24:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFERkIwMkY0REI4NzM5MDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFERkIwMkY0REI4NzM5MDBEAA==\",\"timestamp\":\"1768049690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:52+05:30"} [2026-01-10 18:24:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFERkIwMkY0REI4NzM5MDBEAA== [2026-01-10 18:24:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFERkIwMkY0REI4NzM5MDBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkFERkIwMkY0REI4NzM5MDBEAA==\",\"timestamp\":\"1768049690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:52+05:30"} [2026-01-10 18:24:53] [DEBUG] Ignoring event: delivered [2026-01-10 18:24:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:54:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOUVGN0Q1NEU2MTUxRTg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOUVGN0Q1NEU2MTUxRTg4AA==", "timestamp": "1768049695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:24:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:24:57] [INFO] Sending instructions to 917202000200 [2026-01-10 18:24:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:24:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:24:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba8115311de14082a1a1599516b3eff4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:24:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOUVGN0Q1NEU2MTUxRTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOUVGN0Q1NEU2MTUxRTg4AA==\",\"timestamp\":\"1768049695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:24:58+05:30"} [2026-01-10 18:24:58] [DEBUG] Ignoring event: delivered [2026-01-10 18:25:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:24:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOUVGN0Q1NEU2MTUxRTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOUVGN0Q1NEU2MTUxRTg4AA==\",\"timestamp\":\"1768049695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:01+05:30"} [2026-01-10 18:25:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERBOUVGN0Q1NEU2MTUxRTg4AA== [2026-01-10 18:25:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:55:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODI3NDZFNTkwN0Y0RERFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODI3NDZFNTkwN0Y0RERFAA==", "timestamp": "1768049701", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:25:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:25:02] [INFO] Sending instructions to 917202000200 [2026-01-10 18:25:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:25:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:25:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e24a7306aec0438b800997f88ebf7569", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:25:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODI3NDZFNTkwN0Y0RERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODI3NDZFNTkwN0Y0RERFAA==\",\"timestamp\":\"1768049701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:06+05:30"} [2026-01-10 18:25:06] [DEBUG] Ignoring event: delivered [2026-01-10 18:25:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODI3NDZFNTkwN0Y0RERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODI3NDZFNTkwN0Y0RERFAA==\",\"timestamp\":\"1768049701\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:09+05:30"} [2026-01-10 18:25:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY0ODI3NDZFNTkwN0Y0RERFAA== [2026-01-10 18:25:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:55:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIzRjEyNTVBMEE5M0JDMjBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIzRjEyNTVBMEE5M0JDMjBCAA==", "timestamp": "1768049736", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:25:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:25:38] [INFO] Sending instructions to 917202000200 [2026-01-10 18:25:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:25:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:25:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6008f2916ef4312b2d57633d5656264", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIzRjEyNTVBMEE5M0JDMjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIzRjEyNTVBMEE5M0JDMjBCAA==\",\"timestamp\":\"1768049736\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:39+05:30"} [2026-01-10 18:25:39] [DEBUG] Ignoring event: delivered [2026-01-10 18:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIzRjEyNTVBMEE5M0JDMjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIzRjEyNTVBMEE5M0JDMjBCAA==\",\"timestamp\":\"1768049736\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:39+05:30"} [2026-01-10 18:25:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIzRjEyNTVBMEE5M0JDMjBCAA== [2026-01-10 18:25:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:55:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDNjVCODAzQkY3REI5MjJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDNjVCODAzQkY3REI5MjJBAA==", "timestamp": "1768049742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:25:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:25:43] [INFO] Sending instructions to 917202000200 [2026-01-10 18:25:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:25:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:25:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb06e29a4fe64beb86f78db768226076", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:25:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:25:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDNjVCODAzQkY3REI5MjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDNjVCODAzQkY3REI5MjJBAA==\",\"timestamp\":\"1768049742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:44+05:30"} [2026-01-10 18:25:44] [DEBUG] Ignoring event: delivered [2026-01-10 18:25:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:25:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDNjVCODAzQkY3REI5MjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDNjVCODAzQkY3REI5MjJBAA==\",\"timestamp\":\"1768049742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:44+05:30"} [2026-01-10 18:25:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVDNjVCODAzQkY3REI5MjJBAA== [2026-01-10 18:25:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:55:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDOUE0MjVDODA1OTgzQzRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDOUE0MjVDODA1OTgzQzRCAA==", "timestamp": "1768049747", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:25:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:25:49] [INFO] Sending instructions to 917202000200 [2026-01-10 18:25:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:25:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:25:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90d6def646e74b8b8f85872e4906f6f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:25:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDOUE0MjVDODA1OTgzQzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDOUE0MjVDODA1OTgzQzRCAA==\",\"timestamp\":\"1768049747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:50+05:30"} [2026-01-10 18:25:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDOUE0MjVDODA1OTgzQzRCAA== [2026-01-10 18:25:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDOUE0MjVDODA1OTgzQzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDOUE0MjVDODA1OTgzQzRCAA==\",\"timestamp\":\"1768049747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:25:55+05:30"} [2026-01-10 18:25:55] [DEBUG] Ignoring event: delivered [2026-01-10 18:26:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:56:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3Njg3Q0ZGMjA4QjdDQjhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3Njg3Q0ZGMjA4QjdDQjhBAA==", "timestamp": "1768049783", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:26:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:26:24] [INFO] Sending instructions to 917202000200 [2026-01-10 18:26:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:26:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:26:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "899031617cfd40d0a216551c9b405606", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:26:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3Njg3Q0ZGMjA4QjdDQjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3Njg3Q0ZGMjA4QjdDQjhBAA==\",\"timestamp\":\"1768049783\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:26:29+05:30"} [2026-01-10 18:26:30] [DEBUG] Ignoring event: delivered [2026-01-10 18:26:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:56:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQzgxMEE4NEI0OTU1QzZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQzgxMEE4NEI0OTU1QzZCAA==", "timestamp": "1768049788", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:26:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:26:30] [INFO] Sending instructions to 917202000200 [2026-01-10 18:26:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:26:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:26:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b434ee803c8546969178f0db08939886", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:26:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3Njg3Q0ZGMjA4QjdDQjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3Njg3Q0ZGMjA4QjdDQjhBAA==\",\"timestamp\":\"1768049783\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:26:30+05:30"} [2026-01-10 18:26:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc3Njg3Q0ZGMjA4QjdDQjhBAA== [2026-01-10 18:26:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:26:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQzgxMEE4NEI0OTU1QzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQzgxMEE4NEI0OTU1QzZCAA==\",\"timestamp\":\"1768049788\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:26:30+05:30"} [2026-01-10 18:26:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQzgxMEE4NEI0OTU1QzZCAA== [2026-01-10 18:26:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:26:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQzgxMEE4NEI0OTU1QzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlEQzgxMEE4NEI0OTU1QzZCAA==\",\"timestamp\":\"1768049788\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:26:31+05:30"} [2026-01-10 18:26:32] [DEBUG] Ignoring event: delivered [2026-01-10 18:26:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:56:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDOTk3RTMzQjQ1RDIwNUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDOTk3RTMzQjQ1RDIwNUU5AA==", "timestamp": "1768049793", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:26:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:26:35] [INFO] Sending instructions to 917202000200 [2026-01-10 18:26:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:26:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:26:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5712ab9db4db4d8e900945f6b5de8f2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:26:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:26:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDOTk3RTMzQjQ1RDIwNUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDOTk3RTMzQjQ1RDIwNUU5AA==\",\"timestamp\":\"1768049793\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:26:37+05:30"} [2026-01-10 18:26:38] [DEBUG] Ignoring event: delivered [2026-01-10 18:26:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:26:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDOTk3RTMzQjQ1RDIwNUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDOTk3RTMzQjQ1RDIwNUU5AA==\",\"timestamp\":\"1768049793\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:26:39+05:30"} [2026-01-10 18:26:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdDOTk3RTMzQjQ1RDIwNUU5AA== [2026-01-10 18:26:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:56:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRERDRjQ0QkE4MUIxODYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRERDRjQ0QkE4MUIxODYzAA==", "timestamp": "1768049799", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:26:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:26:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:26:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:26:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:26:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a68951669ca4462b9c2927bf32134ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:26:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:26:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRERDRjQ0QkE4MUIxODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRERDRjQ0QkE4MUIxODYzAA==\",\"timestamp\":\"1768049799\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:26:41+05:30"} [2026-01-10 18:26:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRERDRjQ0QkE4MUIxODYzAA== [2026-01-10 18:26:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:26:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRERDRjQ0QkE4MUIxODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNDRERDRjQ0QkE4MUIxODYzAA==\",\"timestamp\":\"1768049799\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:26:42+05:30"} [2026-01-10 18:26:43] [DEBUG] Ignoring event: delivered [2026-01-10 18:27:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:57:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzQUVBN0RCQTA1MDREMzI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzQUVBN0RCQTA1MDREMzI2AA==", "timestamp": "1768049834", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:27:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:27:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:27:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:27:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:27:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "169a78b6696c48a380bbf2f121c9b805", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:27:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:27:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzQUVBN0RCQTA1MDREMzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzQUVBN0RCQTA1MDREMzI2AA==\",\"timestamp\":\"1768049834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:27:19+05:30"} [2026-01-10 18:27:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:27:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:27:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzQUVBN0RCQTA1MDREMzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzQUVBN0RCQTA1MDREMzI2AA==\",\"timestamp\":\"1768049834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:27:20+05:30"} [2026-01-10 18:27:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzQUVBN0RCQTA1MDREMzI2AA== [2026-01-10 18:27:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:57:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMUVERjI5RDgzQ0U2NjU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMUVERjI5RDgzQ0U2NjU0AA==", "timestamp": "1768049840", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:27:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:27:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:27:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:27:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:27:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac501ce4abf74b48b7c0a5ab97bbd717", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:27:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMUVERjI5RDgzQ0U2NjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMUVERjI5RDgzQ0U2NjU0AA==\",\"timestamp\":\"1768049840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:27:23+05:30"} [2026-01-10 18:27:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMUVERjI5RDgzQ0U2NjU0AA== [2026-01-10 18:27:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:57:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBMUI5NTFDQjIwQTZDNTY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBMUI5NTFDQjIwQTZDNTY0AA==", "timestamp": "1768049845", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:27:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:27:27] [INFO] Sending instructions to 917202000200 [2026-01-10 18:27:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:27:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:27:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMUVERjI5RDgzQ0U2NjU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDMUVERjI5RDgzQ0U2NjU0AA==\",\"timestamp\":\"1768049840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:27:26+05:30"} [2026-01-10 18:27:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:27:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c425eacfedf34d47a3359191ba39c338", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:27:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBMUI5NTFDQjIwQTZDNTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBMUI5NTFDQjIwQTZDNTY0AA==\",\"timestamp\":\"1768049845\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:27:27+05:30"} [2026-01-10 18:27:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBMUI5NTFDQjIwQTZDNTY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBMUI5NTFDQjIwQTZDNTY0AA==\",\"timestamp\":\"1768049845\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:27:30+05:30"} [2026-01-10 18:27:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBMUI5NTFDQjIwQTZDNTY0AA== [2026-01-10 18:28:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:58:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwOUM1RUIzN0EyODUxODRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwOUM1RUIzN0EyODUxODRGAA==", "timestamp": "1768049881", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:28:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:28:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:28:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:28:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:28:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "348b9ec04e514a72905a0dc6a1482bc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwOUM1RUIzN0EyODUxODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwOUM1RUIzN0EyODUxODRGAA==\",\"timestamp\":\"1768049881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:05+05:30"} [2026-01-10 18:28:06] [DEBUG] Ignoring event: delivered [2026-01-10 18:28:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwOUM1RUIzN0EyODUxODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwOUM1RUIzN0EyODUxODRGAA==\",\"timestamp\":\"1768049881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:06+05:30"} [2026-01-10 18:28:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMwOUM1RUIzN0EyODUxODRGAA== [2026-01-10 18:28:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:58:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzMkM4RkE2MjdDN0QxNTBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzMkM4RkE2MjdDN0QxNTBCAA==", "timestamp": "1768049887", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:28:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:28:08] [INFO] Sending instructions to 917202000200 [2026-01-10 18:28:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:28:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:28:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a36a4f7361e34273b7dd6f788cfe46ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:28:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzMkM4RkE2MjdDN0QxNTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzMkM4RkE2MjdDN0QxNTBCAA==\",\"timestamp\":\"1768049887\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:08+05:30"} [2026-01-10 18:28:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzMkM4RkE2MjdDN0QxNTBCAA== [2026-01-10 18:28:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzMkM4RkE2MjdDN0QxNTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzMkM4RkE2MjdDN0QxNTBCAA==\",\"timestamp\":\"1768049887\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:09+05:30"} [2026-01-10 18:28:09] [DEBUG] Ignoring event: delivered [2026-01-10 18:28:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:58:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QThBRjI0MDlCODQ5RURCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QThBRjI0MDlCODQ5RURCAA==", "timestamp": "1768049892", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:28:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:28:13] [INFO] Sending instructions to 917202000200 [2026-01-10 18:28:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:28:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:28:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e4b9b691787497b8a8092903e9a8996", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QThBRjI0MDlCODQ5RURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QThBRjI0MDlCODQ5RURCAA==\",\"timestamp\":\"1768049892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:15+05:30"} [2026-01-10 18:28:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QThBRjI0MDlCODQ5RURCAA== [2026-01-10 18:28:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QThBRjI0MDlCODQ5RURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QThBRjI0MDlCODQ5RURCAA==\",\"timestamp\":\"1768049892\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:15+05:30"} [2026-01-10 18:28:16] [DEBUG] Ignoring event: delivered [2026-01-10 18:28:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:58:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QUU0NDM4NUUxNDA0NkM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QUU0NDM4NUUxNDA0NkM2AA==", "timestamp": "1768049927", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:28:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:28:49] [INFO] Sending instructions to 917202000200 [2026-01-10 18:28:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:28:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:28:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ba7631773ea44b6a8e7ad3511cc8ab4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:28:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QUU0NDM4NUUxNDA0NkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QUU0NDM4NUUxNDA0NkM2AA==\",\"timestamp\":\"1768049927\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:49+05:30"} [2026-01-10 18:28:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QUU0NDM4NUUxNDA0NkM2AA== [2026-01-10 18:28:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QUU0NDM4NUUxNDA0NkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2QUU0NDM4NUUxNDA0NkM2AA==\",\"timestamp\":\"1768049927\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:49+05:30"} [2026-01-10 18:28:50] [DEBUG] Ignoring event: delivered [2026-01-10 18:28:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:58:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RTRBMzI0MkE2N0VCNEJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RTRBMzI0MkE2N0VCNEJFAA==", "timestamp": "1768049932", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:28:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:28:54] [INFO] Sending instructions to 917202000200 [2026-01-10 18:28:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:28:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:28:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c31984657f9469c934aee40bbc56be8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:28:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:58:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzNUZCQjFDOTIwQzQ4NEUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzNUZCQjFDOTIwQzQ4NEUxAA==", "timestamp": "1768049937", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:28:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:28:59] [INFO] Sending instructions to 917202000200 [2026-01-10 18:28:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:28:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:28:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RTRBMzI0MkE2N0VCNEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RTRBMzI0MkE2N0VCNEJFAA==\",\"timestamp\":\"1768049932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:28:59+05:30"} [2026-01-10 18:28:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RTRBMzI0MkE2N0VCNEJFAA== [2026-01-10 18:28:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fa4e9b3ff0034dce9067112892e8bfc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:29:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RTRBMzI0MkE2N0VCNEJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjM0RTRBMzI0MkE2N0VCNEJFAA==\",\"timestamp\":\"1768049932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:00+05:30"} [2026-01-10 18:29:00] [DEBUG] Ignoring event: delivered [2026-01-10 18:29:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzNUZCQjFDOTIwQzQ4NEUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzNUZCQjFDOTIwQzQ4NEUxAA==\",\"timestamp\":\"1768049937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:00+05:30"} [2026-01-10 18:29:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzNUZCQjFDOTIwQzQ4NEUxAA== [2026-01-10 18:29:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:28:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzNUZCQjFDOTIwQzQ4NEUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUzNUZCQjFDOTIwQzQ4NEUxAA==\",\"timestamp\":\"1768049937\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:00+05:30"} [2026-01-10 18:29:00] [DEBUG] Ignoring event: delivered [2026-01-10 18:29:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:59:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDM0U2RTFGMTJFNTYyMDZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDM0U2RTFGMTJFNTYyMDZFAA==", "timestamp": "1768049942", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:29:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:29:04] [INFO] Sending instructions to 917202000200 [2026-01-10 18:29:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:29:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:29:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e640d8038f654600a63f0c1596c71b22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:29:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:29:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDM0U2RTFGMTJFNTYyMDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDM0U2RTFGMTJFNTYyMDZFAA==\",\"timestamp\":\"1768049942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:07+05:30"} [2026-01-10 18:29:07] [DEBUG] Ignoring event: delivered [2026-01-10 18:29:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:29:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDM0U2RTFGMTJFNTYyMDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDM0U2RTFGMTJFNTYyMDZFAA==\",\"timestamp\":\"1768049942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:10+05:30"} [2026-01-10 18:29:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlDM0U2RTFGMTJFNTYyMDZFAA== [2026-01-10 18:29:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:59:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRDBGOEZDRjQ4NjIzQjNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRDBGOEZDRjQ4NjIzQjNDAA==", "timestamp": "1768049978", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:29:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:29:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:29:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:29:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd143126e1284d7ea9dd4e461ab8f696", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRDBGOEZDRjQ4NjIzQjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRDBGOEZDRjQ4NjIzQjNDAA==\",\"timestamp\":\"1768049978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:40+05:30"} [2026-01-10 18:29:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRDBGOEZDRjQ4NjIzQjNDAA== [2026-01-10 18:29:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRDBGOEZDRjQ4NjIzQjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODdBRDBGOEZDRjQ4NjIzQjNDAA==\",\"timestamp\":\"1768049978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:41+05:30"} [2026-01-10 18:29:41] [DEBUG] Ignoring event: delivered [2026-01-10 18:29:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:59:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGRTQwRUY3NzY3OEM0NTRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGRTQwRUY3NzY3OEM0NTRDAA==", "timestamp": "1768049983", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:29:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:29:45] [INFO] Sending instructions to 917202000200 [2026-01-10 18:29:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:29:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:29:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a071b7d7a30f4d2bb7cc32b02124e8aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:29:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGRTQwRUY3NzY3OEM0NTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGRTQwRUY3NzY3OEM0NTRDAA==\",\"timestamp\":\"1768049983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:46+05:30"} [2026-01-10 18:29:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGRTQwRUY3NzY3OEM0NTRDAA== [2026-01-10 18:29:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGRTQwRUY3NzY3OEM0NTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGRTQwRUY3NzY3OEM0NTRDAA==\",\"timestamp\":\"1768049983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:46+05:30"} [2026-01-10 18:29:47] [DEBUG] Ignoring event: delivered [2026-01-10 18:29:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 12:59:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCMjlCRTdFQUU1RjREMDdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCMjlCRTdFQUU1RjREMDdEAA==", "timestamp": "1768049988", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:29:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:29:50] [INFO] Sending instructions to 917202000200 [2026-01-10 18:29:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:29:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:29:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fbe9446ab2e472aa8182c5c4cb9846f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:29:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCMjlCRTdFQUU1RjREMDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCMjlCRTdFQUU1RjREMDdEAA==\",\"timestamp\":\"1768049988\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:51+05:30"} [2026-01-10 18:29:52] [DEBUG] Ignoring event: delivered [2026-01-10 18:29:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCMjlCRTdFQUU1RjREMDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCMjlCRTdFQUU1RjREMDdEAA==\",\"timestamp\":\"1768049988\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:29:51+05:30"} [2026-01-10 18:29:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCMjlCRTdFQUU1RjREMDdEAA== [2026-01-10 18:30:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:00:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNGRjk5MzJDNDA3MjUxN0U4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNGRjk5MzJDNDA3MjUxN0U4AA==", "timestamp": "1768050024", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:30:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:30:26] [INFO] Sending instructions to 917202000200 [2026-01-10 18:30:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:30:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:30:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4de764c66194f1e867e9a5b4208a7db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:30:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:30:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNGRjk5MzJDNDA3MjUxN0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNGRjk5MzJDNDA3MjUxN0U4AA==\",\"timestamp\":\"1768050024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:30:26+05:30"} [2026-01-10 18:30:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNGRjk5MzJDNDA3MjUxN0U4AA== [2026-01-10 18:30:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:30:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNGRjk5MzJDNDA3MjUxN0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNGRjk5MzJDNDA3MjUxN0U4AA==\",\"timestamp\":\"1768050024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:30:26+05:30"} [2026-01-10 18:30:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:30:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:00:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI5OEQ3OEU4QkYyODUxQkQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI5OEQ3OEU4QkYyODUxQkQ1AA==", "timestamp": "1768050030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:30:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:30:31] [INFO] Sending instructions to 917202000200 [2026-01-10 18:30:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:30:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:30:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e17fc42b5dd405a9b080b0ee960d032", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:30:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:30:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI5OEQ3OEU4QkYyODUxQkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI5OEQ3OEU4QkYyODUxQkQ1AA==\",\"timestamp\":\"1768050030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:30:32+05:30"} [2026-01-10 18:30:32] [DEBUG] Ignoring event: delivered [2026-01-10 18:30:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:30:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI5OEQ3OEU4QkYyODUxQkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI5OEQ3OEU4QkYyODUxQkQ1AA==\",\"timestamp\":\"1768050030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:30:32+05:30"} [2026-01-10 18:30:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI5OEQ3OEU4QkYyODUxQkQ1AA== [2026-01-10 18:30:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:00:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBMTRBOEMwMDBFRjNFRjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBMTRBOEMwMDBFRjNFRjRCAA==", "timestamp": "1768050035", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:30:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:30:37] [INFO] Sending instructions to 917202000200 [2026-01-10 18:30:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:30:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:30:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5a518398af04f318951f0cd13efb3d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:30:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBMTRBOEMwMDBFRjNFRjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBMTRBOEMwMDBFRjNFRjRCAA==\",\"timestamp\":\"1768050035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:30:37+05:30"} [2026-01-10 18:30:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBMTRBOEMwMDBFRjNFRjRCAA== [2026-01-10 18:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:30:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBMTRBOEMwMDBFRjNFRjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBMTRBOEMwMDBFRjNFRjRCAA==\",\"timestamp\":\"1768050035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:30:37+05:30"} [2026-01-10 18:30:38] [DEBUG] Ignoring event: delivered [2026-01-10 18:31:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:01:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGQzNBQ0UxQzAwMTU2RDVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGQzNBQ0UxQzAwMTU2RDVEAA==", "timestamp": "1768050071", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:31:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:31:13] [INFO] Sending instructions to 917202000200 [2026-01-10 18:31:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:31:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:31:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a6219af1cb64de0a7130d1e0f05f726", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:31:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGQzNBQ0UxQzAwMTU2RDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGQzNBQ0UxQzAwMTU2RDVEAA==\",\"timestamp\":\"1768050071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:13+05:30"} [2026-01-10 18:31:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGQzNBQ0UxQzAwMTU2RDVEAA== [2026-01-10 18:31:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGQzNBQ0UxQzAwMTU2RDVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJGQzNBQ0UxQzAwMTU2RDVEAA==\",\"timestamp\":\"1768050071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:13+05:30"} [2026-01-10 18:31:14] [DEBUG] Ignoring event: delivered [2026-01-10 18:31:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:01:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDQTA5NUIzOEMzMTc5QkEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDQTA5NUIzOEMzMTc5QkEzAA==", "timestamp": "1768050076", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:31:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:31:18] [INFO] Sending instructions to 917202000200 [2026-01-10 18:31:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:31:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:31:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75baca66b1ad408c9eb23d8322c90d77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:31:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDQTA5NUIzOEMzMTc5QkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDQTA5NUIzOEMzMTc5QkEzAA==\",\"timestamp\":\"1768050076\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:18+05:30"} [2026-01-10 18:31:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDQTA5NUIzOEMzMTc5QkEzAA== [2026-01-10 18:31:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDQTA5NUIzOEMzMTc5QkEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVDQTA5NUIzOEMzMTc5QkEzAA==\",\"timestamp\":\"1768050076\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:18+05:30"} [2026-01-10 18:31:19] [DEBUG] Ignoring event: delivered [2026-01-10 18:31:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:01:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFM0VGRTlFRkVBODI5NDE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFM0VGRTlFRkVBODI5NDE2AA==", "timestamp": "1768050082", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:31:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:31:23] [INFO] Sending instructions to 917202000200 [2026-01-10 18:31:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:31:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:31:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a01a33b4181641b7999a758718241b6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:31:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFM0VGRTlFRkVBODI5NDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFM0VGRTlFRkVBODI5NDE2AA==\",\"timestamp\":\"1768050082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:24+05:30"} [2026-01-10 18:31:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFM0VGRTlFRkVBODI5NDE2AA== [2026-01-10 18:31:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFM0VGRTlFRkVBODI5NDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RFM0VGRTlFRkVBODI5NDE2AA==\",\"timestamp\":\"1768050082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:24+05:30"} [2026-01-10 18:31:24] [DEBUG] Ignoring event: delivered [2026-01-10 18:31:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:01:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Rjc5RjQ2QzQzRjgwOEU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Rjc5RjQ2QzQzRjgwOEU5AA==", "timestamp": "1768050087", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:31:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:31:28] [INFO] Sending instructions to 917202000200 [2026-01-10 18:31:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:31:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:31:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6643cffbaa184aee9c8cc11651bd0378", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Rjc5RjQ2QzQzRjgwOEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Rjc5RjQ2QzQzRjgwOEU5AA==\",\"timestamp\":\"1768050087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:28+05:30"} [2026-01-10 18:31:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Rjc5RjQ2QzQzRjgwOEU5AA== [2026-01-10 18:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Rjc5RjQ2QzQzRjgwOEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Rjc5RjQ2QzQzRjgwOEU5AA==\",\"timestamp\":\"1768050087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:29+05:30"} [2026-01-10 18:31:29] [DEBUG] Ignoring event: delivered [2026-01-10 18:31:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:01:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RDFCNDUzMzRGQzEwOTBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RDFCNDUzMzRGQzEwOTBEAA==", "timestamp": "1768050092", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:31:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:31:34] [INFO] Sending instructions to 917202000200 [2026-01-10 18:31:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:31:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:31:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58dc4ec085294c67954aa376825d0e7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RDFCNDUzMzRGQzEwOTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RDFCNDUzMzRGQzEwOTBEAA==\",\"timestamp\":\"1768050092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:34+05:30"} [2026-01-10 18:31:35] [DEBUG] Ignoring event: delivered [2026-01-10 18:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:31:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RDFCNDUzMzRGQzEwOTBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RDFCNDUzMzRGQzEwOTBEAA==\",\"timestamp\":\"1768050092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:31:34+05:30"} [2026-01-10 18:31:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg2RDFCNDUzMzRGQzEwOTBEAA== [2026-01-10 18:32:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:02:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2ODQyNDIxODFFQUU4NTcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2ODQyNDIxODFFQUU4NTcwAA==", "timestamp": "1768050128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:32:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:32:09] [INFO] Sending instructions to 917202000200 [2026-01-10 18:32:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:32:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:32:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d627f1f4adc041f785085e353181650d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:32:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2ODQyNDIxODFFQUU4NTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2ODQyNDIxODFFQUU4NTcwAA==\",\"timestamp\":\"1768050128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:32:10+05:30"} [2026-01-10 18:32:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2ODQyNDIxODFFQUU4NTcwAA== [2026-01-10 18:32:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2ODQyNDIxODFFQUU4NTcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2ODQyNDIxODFFQUU4NTcwAA==\",\"timestamp\":\"1768050128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:32:10+05:30"} [2026-01-10 18:32:10] [DEBUG] Ignoring event: delivered [2026-01-10 18:32:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:02:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2RjJDMDVCMzMyMjBDMjIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2RjJDMDVCMzMyMjBDMjIwAA==", "timestamp": "1768050133", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:32:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:32:15] [INFO] Sending instructions to 917202000200 [2026-01-10 18:32:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:32:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:32:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef49ce2c87e349dda7b044d43aabac26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:32:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2RjJDMDVCMzMyMjBDMjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2RjJDMDVCMzMyMjBDMjIwAA==\",\"timestamp\":\"1768050133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:32:17+05:30"} [2026-01-10 18:32:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2RjJDMDVCMzMyMjBDMjIwAA== [2026-01-10 18:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:32:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2RjJDMDVCMzMyMjBDMjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I2RjJDMDVCMzMyMjBDMjIwAA==\",\"timestamp\":\"1768050133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:32:17+05:30"} [2026-01-10 18:32:17] [DEBUG] Ignoring event: delivered [2026-01-10 18:32:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:02:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4QTgyOUJEMDg3N0FDMjZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4QTgyOUJEMDg3N0FDMjZGAA==", "timestamp": "1768050138", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:32:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:32:20] [INFO] Sending instructions to 917202000200 [2026-01-10 18:32:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:32:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:32:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2765003f93146b89de9568b4d1073e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4QTgyOUJEMDg3N0FDMjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4QTgyOUJEMDg3N0FDMjZGAA==\",\"timestamp\":\"1768050138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:32:20+05:30"} [2026-01-10 18:32:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4QTgyOUJEMDg3N0FDMjZGAA== [2026-01-10 18:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4QTgyOUJEMDg3N0FDMjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU4QTgyOUJEMDg3N0FDMjZGAA==\",\"timestamp\":\"1768050138\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:32:20+05:30"} [2026-01-10 18:32:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:32:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:02:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Qzg5QTNCNDg0RUJFOUIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Qzg5QTNCNDg0RUJFOUIyAA==", "timestamp": "1768050174", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:32:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:32:56] [INFO] Sending instructions to 917202000200 [2026-01-10 18:32:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:32:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:32:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26cd7c72ac37451db6c2d5f7f70ac848", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:32:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:32:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Qzg5QTNCNDg0RUJFOUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Qzg5QTNCNDg0RUJFOUIyAA==\",\"timestamp\":\"1768050174\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:32:56+05:30"} [2026-01-10 18:32:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:32:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:32:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Qzg5QTNCNDg0RUJFOUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Qzg5QTNCNDg0RUJFOUIyAA==\",\"timestamp\":\"1768050174\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:32:56+05:30"} [2026-01-10 18:32:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2Qzg5QTNCNDg0RUJFOUIyAA== [2026-01-10 18:33:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:03:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDQjkzRDQ4NTRDMzkzQzQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDQjkzRDQ4NTRDMzkzQzQyAA==", "timestamp": "1768050179", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:33:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:33:01] [INFO] Sending instructions to 917202000200 [2026-01-10 18:33:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:33:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:33:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f85b320d3294004bf65455ee853d8fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDQjkzRDQ4NTRDMzkzQzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDQjkzRDQ4NTRDMzkzQzQyAA==\",\"timestamp\":\"1768050179\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:02+05:30"} [2026-01-10 18:33:03] [DEBUG] Ignoring event: delivered [2026-01-10 18:33:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDQjkzRDQ4NTRDMzkzQzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDQjkzRDQ4NTRDMzkzQzQyAA==\",\"timestamp\":\"1768050179\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:02+05:30"} [2026-01-10 18:33:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDQjkzRDQ4NTRDMzkzQzQyAA== [2026-01-10 18:33:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:03:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4NTYxQ0Q1M0Q4RTdBMzNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4NTYxQ0Q1M0Q4RTdBMzNGAA==", "timestamp": "1768050184", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:33:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:33:07] [INFO] Sending instructions to 917202000200 [2026-01-10 18:33:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:33:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:33:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "722ae17ed2d64d1aab0396763f994c12", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:33:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4NTYxQ0Q1M0Q4RTdBMzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4NTYxQ0Q1M0Q4RTdBMzNGAA==\",\"timestamp\":\"1768050184\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:06+05:30"} [2026-01-10 18:33:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4NTYxQ0Q1M0Q4RTdBMzNGAA== [2026-01-10 18:33:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4NTYxQ0Q1M0Q4RTdBMzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY4NTYxQ0Q1M0Q4RTdBMzNGAA==\",\"timestamp\":\"1768050184\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:06+05:30"} [2026-01-10 18:33:07] [DEBUG] Ignoring event: delivered [2026-01-10 18:33:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:03:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCNjFCMkRFQUU2OTgxMzgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCNjFCMkRFQUU2OTgxMzgxAA==", "timestamp": "1768050190", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:33:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:33:12] [INFO] Sending instructions to 917202000200 [2026-01-10 18:33:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:33:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:33:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d05000d5ae3b44a8bf9f9b30bafbf43c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:33:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCNjFCMkRFQUU2OTgxMzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCNjFCMkRFQUU2OTgxMzgxAA==\",\"timestamp\":\"1768050190\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:12+05:30"} [2026-01-10 18:33:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCNjFCMkRFQUU2OTgxMzgxAA== [2026-01-10 18:33:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCNjFCMkRFQUU2OTgxMzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCNjFCMkRFQUU2OTgxMzgxAA==\",\"timestamp\":\"1768050190\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:12+05:30"} [2026-01-10 18:33:12] [DEBUG] Ignoring event: delivered [2026-01-10 18:33:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:03:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0NzdDODQ5QjNCNDA4RkNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0NzdDODQ5QjNCNDA4RkNFAA==", "timestamp": "1768050195", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:33:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:33:17] [INFO] Sending instructions to 917202000200 [2026-01-10 18:33:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:33:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:33:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fb31acff0184c909528cea3ec6945f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:33:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0NzdDODQ5QjNCNDA4RkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0NzdDODQ5QjNCNDA4RkNFAA==\",\"timestamp\":\"1768050195\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:17+05:30"} [2026-01-10 18:33:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0NzdDODQ5QjNCNDA4RkNFAA== [2026-01-10 18:33:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0NzdDODQ5QjNCNDA4RkNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA0NzdDODQ5QjNCNDA4RkNFAA==\",\"timestamp\":\"1768050195\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:17+05:30"} [2026-01-10 18:33:19] [DEBUG] Ignoring event: delivered [2026-01-10 18:33:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:03:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzRjlDRkY2NTU3OTkwMEEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzRjlDRkY2NTU3OTkwMEEzAA==", "timestamp": "1768050200", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:33:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:33:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:33:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:33:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:33:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b3b451e09474d029dd158632b031fd7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:33:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzRjlDRkY2NTU3OTkwMEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzRjlDRkY2NTU3OTkwMEEzAA==\",\"timestamp\":\"1768050200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:23+05:30"} [2026-01-10 18:33:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzRjlDRkY2NTU3OTkwMEEzAA== [2026-01-10 18:33:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzRjlDRkY2NTU3OTkwMEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzgzRjlDRkY2NTU3OTkwMEEzAA==\",\"timestamp\":\"1768050200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:23+05:30"} [2026-01-10 18:33:23] [DEBUG] Ignoring event: delivered [2026-01-10 18:33:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:03:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MkI4NkREN0M5MTBCQUM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MkI4NkREN0M5MTBCQUM5AA==", "timestamp": "1768050206", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:33:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:33:28] [INFO] Sending instructions to 917202000200 [2026-01-10 18:33:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:33:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:33:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6e374f0b88d422591f02886acefda3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MkI4NkREN0M5MTBCQUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MkI4NkREN0M5MTBCQUM5AA==\",\"timestamp\":\"1768050206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:29+05:30"} [2026-01-10 18:33:29] [DEBUG] Ignoring event: delivered [2026-01-10 18:33:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:33:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MkI4NkREN0M5MTBCQUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MkI4NkREN0M5MTBCQUM5AA==\",\"timestamp\":\"1768050206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:33:29+05:30"} [2026-01-10 18:33:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU0MkI4NkREN0M5MTBCQUM5AA== [2026-01-10 18:34:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:04:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDMkFBMDk1MUY3NjRBNDQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDMkFBMDk1MUY3NjRBNDQxAA==", "timestamp": "1768050242", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:34:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:34:04] [INFO] Sending instructions to 917202000200 [2026-01-10 18:34:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:34:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:34:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a54bdd188adf4257be69fd4676538c10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:34:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDMkFBMDk1MUY3NjRBNDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDMkFBMDk1MUY3NjRBNDQxAA==\",\"timestamp\":\"1768050242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:04+05:30"} [2026-01-10 18:34:05] [DEBUG] Ignoring event: delivered [2026-01-10 18:34:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDMkFBMDk1MUY3NjRBNDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDMkFBMDk1MUY3NjRBNDQxAA==\",\"timestamp\":\"1768050242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:04+05:30"} [2026-01-10 18:34:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFDMkFBMDk1MUY3NjRBNDQxAA== [2026-01-10 18:34:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:04:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMzU2MzFGNUFDNjE2N0NBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMzU2MzFGNUFDNjE2N0NBAA==", "timestamp": "1768050247", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:34:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:34:09] [INFO] Sending instructions to 917202000200 [2026-01-10 18:34:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:34:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:34:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a95f01147ff4b3c833bb04adf6cb180", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:34:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMzU2MzFGNUFDNjE2N0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMzU2MzFGNUFDNjE2N0NBAA==\",\"timestamp\":\"1768050247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:09+05:30"} [2026-01-10 18:34:09] [DEBUG] Ignoring event: delivered [2026-01-10 18:34:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMzU2MzFGNUFDNjE2N0NBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMzU2MzFGNUFDNjE2N0NBAA==\",\"timestamp\":\"1768050247\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:09+05:30"} [2026-01-10 18:34:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgxMzU2MzFGNUFDNjE2N0NBAA== [2026-01-10 18:34:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:04:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGRkJGOUJDNjgwNzFEQURGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGRkJGOUJDNjgwNzFEQURGAA==", "timestamp": "1768050283", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:34:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:34:45] [INFO] Sending instructions to 917202000200 [2026-01-10 18:34:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:34:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:34:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95856b7aa12b4a49a4f7fc9a6876b0a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:34:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGRkJGOUJDNjgwNzFEQURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGRkJGOUJDNjgwNzFEQURGAA==\",\"timestamp\":\"1768050283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:46+05:30"} [2026-01-10 18:34:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGRkJGOUJDNjgwNzFEQURGAA== [2026-01-10 18:34:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGRkJGOUJDNjgwNzFEQURGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGRkJGOUJDNjgwNzFEQURGAA==\",\"timestamp\":\"1768050283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:46+05:30"} [2026-01-10 18:34:47] [DEBUG] Ignoring event: delivered [2026-01-10 18:34:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:04:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM5RkZCMTcwNDkzRDI5NDBDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM5RkZCMTcwNDkzRDI5NDBDAA==", "timestamp": "1768050288", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:34:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:34:50] [INFO] Sending instructions to 917202000200 [2026-01-10 18:34:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:34:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:34:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "126fdde763874f5085becffb1825d6fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM5RkZCMTcwNDkzRDI5NDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM5RkZCMTcwNDkzRDI5NDBDAA==\",\"timestamp\":\"1768050288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:50+05:30"} [2026-01-10 18:34:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM5RkZCMTcwNDkzRDI5NDBDAA== [2026-01-10 18:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM5RkZCMTcwNDkzRDI5NDBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM5RkZCMTcwNDkzRDI5NDBDAA==\",\"timestamp\":\"1768050288\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:50+05:30"} [2026-01-10 18:34:51] [DEBUG] Ignoring event: delivered [2026-01-10 18:34:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:04:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzMEUwNkUwRDE1MzUzOTc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzMEUwNkUwRDE1MzUzOTc1AA==", "timestamp": "1768050293", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:34:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:34:55] [INFO] Sending instructions to 917202000200 [2026-01-10 18:34:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:34:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:34:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdcb6d10eb2e43b28c2aa8766522d9a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzMEUwNkUwRDE1MzUzOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzMEUwNkUwRDE1MzUzOTc1AA==\",\"timestamp\":\"1768050293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:56+05:30"} [2026-01-10 18:34:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:34:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:34:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzMEUwNkUwRDE1MzUzOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzMEUwNkUwRDE1MzUzOTc1AA==\",\"timestamp\":\"1768050293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:34:56+05:30"} [2026-01-10 18:34:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzMEUwNkUwRDE1MzUzOTc1AA== [2026-01-10 18:35:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:05:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyM0Y5N0U0NjAyRjY4MUFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyM0Y5N0U0NjAyRjY4MUFDAA==", "timestamp": "1768050330", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:35:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:35:31] [INFO] Sending instructions to 917202000200 [2026-01-10 18:35:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:35:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:35:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ebbfb48c7c24f50a5644b4bb2092b9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyM0Y5N0U0NjAyRjY4MUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyM0Y5N0U0NjAyRjY4MUFDAA==\",\"timestamp\":\"1768050330\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:33+05:30"} [2026-01-10 18:35:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyM0Y5N0U0NjAyRjY4MUFDAA== [2026-01-10 18:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyM0Y5N0U0NjAyRjY4MUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEyM0Y5N0U0NjAyRjY4MUFDAA==\",\"timestamp\":\"1768050330\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:33+05:30"} [2026-01-10 18:35:33] [DEBUG] Ignoring event: delivered [2026-01-10 18:35:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:05:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MzczREFBMkZDQzU2QkZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MzczREFBMkZDQzU2QkZCAA==", "timestamp": "1768050335", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:35:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:35:36] [INFO] Sending instructions to 917202000200 [2026-01-10 18:35:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:35:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:35:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "044a80f093fb4c5fafaa6d4191f0ca8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:35:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MzczREFBMkZDQzU2QkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MzczREFBMkZDQzU2QkZCAA==\",\"timestamp\":\"1768050335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:38+05:30"} [2026-01-10 18:35:39] [DEBUG] Ignoring event: delivered [2026-01-10 18:35:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MzczREFBMkZDQzU2QkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MzczREFBMkZDQzU2QkZCAA==\",\"timestamp\":\"1768050335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:38+05:30"} [2026-01-10 18:35:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2MzczREFBMkZDQzU2QkZCAA== [2026-01-10 18:35:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:05:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwREY1MTk5NzQ3Q0IxQTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwREY1MTk5NzQ3Q0IxQTREAA==", "timestamp": "1768050340", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:35:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:35:41] [INFO] Sending instructions to 917202000200 [2026-01-10 18:35:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:35:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:35:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82725a6e0ccf42c4a9b0852336682c8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:35:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwREY1MTk5NzQ3Q0IxQTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwREY1MTk5NzQ3Q0IxQTREAA==\",\"timestamp\":\"1768050340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:43+05:30"} [2026-01-10 18:35:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwREY1MTk5NzQ3Q0IxQTREAA== [2026-01-10 18:35:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwREY1MTk5NzQ3Q0IxQTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwREY1MTk5NzQ3Q0IxQTREAA==\",\"timestamp\":\"1768050340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:43+05:30"} [2026-01-10 18:35:43] [DEBUG] Ignoring event: delivered [2026-01-10 18:35:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:05:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODREMDY1NDZGQTI5RDZDOEFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODREMDY1NDZGQTI5RDZDOEFBAA==", "timestamp": "1768050345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:35:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:35:47] [INFO] Sending instructions to 917202000200 [2026-01-10 18:35:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:35:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:35:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fb304560259462b96753147fc5c133f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODREMDY1NDZGQTI5RDZDOEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODREMDY1NDZGQTI5RDZDOEFBAA==\",\"timestamp\":\"1768050345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:48+05:30"} [2026-01-10 18:35:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODREMDY1NDZGQTI5RDZDOEFBAA== [2026-01-10 18:35:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODREMDY1NDZGQTI5RDZDOEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODREMDY1NDZGQTI5RDZDOEFBAA==\",\"timestamp\":\"1768050345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:48+05:30"} [2026-01-10 18:35:48] [DEBUG] Ignoring event: delivered [2026-01-10 18:35:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:05:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzMUFDQTYyQTBCOUUyQzQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzMUFDQTYyQTBCOUUyQzQxAA==", "timestamp": "1768050350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:35:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:35:52] [INFO] Sending instructions to 917202000200 [2026-01-10 18:35:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:35:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:35:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86e48b64e976467cb02f68255d527a32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzMUFDQTYyQTBCOUUyQzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzMUFDQTYyQTBCOUUyQzQxAA==\",\"timestamp\":\"1768050350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:52+05:30"} [2026-01-10 18:35:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzMUFDQTYyQTBCOUUyQzQxAA== [2026-01-10 18:35:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzMUFDQTYyQTBCOUUyQzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkzMUFDQTYyQTBCOUUyQzQxAA==\",\"timestamp\":\"1768050350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:35:52+05:30"} [2026-01-10 18:35:52] [DEBUG] Ignoring event: delivered [2026-01-10 18:36:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:06:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQUQwRjc2NkJBQUQ1QUUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQUQwRjc2NkJBQUQ1QUUyAA==", "timestamp": "1768050386", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:36:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:36:27] [INFO] Sending instructions to 917202000200 [2026-01-10 18:36:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:36:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:36:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfc9e2789ecf4c0e9a149f105a416d99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:36:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:36:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQUQwRjc2NkJBQUQ1QUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQUQwRjc2NkJBQUQ1QUUyAA==\",\"timestamp\":\"1768050386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:36:28+05:30"} [2026-01-10 18:36:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQUQwRjc2NkJBQUQ1QUUyAA== [2026-01-10 18:36:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:36:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQUQwRjc2NkJBQUQ1QUUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQUQwRjc2NkJBQUQ1QUUyAA==\",\"timestamp\":\"1768050386\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:36:28+05:30"} [2026-01-10 18:36:28] [DEBUG] Ignoring event: delivered [2026-01-10 18:36:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:06:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzNjBEMEU4REY3QkQ1OTI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzNjBEMEU4REY3QkQ1OTI1AA==", "timestamp": "1768050391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:36:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:36:33] [INFO] Sending instructions to 917202000200 [2026-01-10 18:36:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:36:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:36:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed6de74d6b4d47d0920ddef2d43766cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:36:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzNjBEMEU4REY3QkQ1OTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzNjBEMEU4REY3QkQ1OTI1AA==\",\"timestamp\":\"1768050391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:36:33+05:30"} [2026-01-10 18:36:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzNjBEMEU4REY3QkQ1OTI1AA== [2026-01-10 18:36:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:36:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzNjBEMEU4REY3QkQ1OTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIzNjBEMEU4REY3QkQ1OTI1AA==\",\"timestamp\":\"1768050391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:36:33+05:30"} [2026-01-10 18:36:34] [DEBUG] Ignoring event: delivered [2026-01-10 18:36:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:06:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4NjlENUI2RDcxMjBEMjFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4NjlENUI2RDcxMjBEMjFBAA==", "timestamp": "1768050396", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:36:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:36:38] [INFO] Sending instructions to 917202000200 [2026-01-10 18:36:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:36:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:36:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "341df713518a4664b01d56dad63dd736", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4NjlENUI2RDcxMjBEMjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4NjlENUI2RDcxMjBEMjFBAA==\",\"timestamp\":\"1768050396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:36:39+05:30"} [2026-01-10 18:36:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4NjlENUI2RDcxMjBEMjFBAA== [2026-01-10 18:36:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:36:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4NjlENUI2RDcxMjBEMjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg4NjlENUI2RDcxMjBEMjFBAA==\",\"timestamp\":\"1768050396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:36:39+05:30"} [2026-01-10 18:36:40] [DEBUG] Ignoring event: delivered [2026-01-10 18:37:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:07:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMEFFMDJFNjY5MjFGMUE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMEFFMDJFNjY5MjFGMUE2AA==", "timestamp": "1768050432", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:37:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:37:14] [INFO] Sending instructions to 917202000200 [2026-01-10 18:37:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:37:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:37:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d935ba84aaf24d5eb368d8275aca330d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:37:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMEFFMDJFNjY5MjFGMUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMEFFMDJFNjY5MjFGMUE2AA==\",\"timestamp\":\"1768050432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:15+05:30"} [2026-01-10 18:37:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMEFFMDJFNjY5MjFGMUE2AA== [2026-01-10 18:37:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMEFFMDJFNjY5MjFGMUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMEFFMDJFNjY5MjFGMUE2AA==\",\"timestamp\":\"1768050432\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:15+05:30"} [2026-01-10 18:37:16] [DEBUG] Ignoring event: delivered [2026-01-10 18:37:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:07:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJERTdENENGMEI2NTdEOTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJERTdENENGMEI2NTdEOTdGAA==", "timestamp": "1768050437", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:37:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:37:19] [INFO] Sending instructions to 917202000200 [2026-01-10 18:37:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:37:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:37:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ea456c045ed4c8183a09615322dac30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:37:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJERTdENENGMEI2NTdEOTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJERTdENENGMEI2NTdEOTdGAA==\",\"timestamp\":\"1768050437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:19+05:30"} [2026-01-10 18:37:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJERTdENENGMEI2NTdEOTdGAA== [2026-01-10 18:37:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJERTdENENGMEI2NTdEOTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJERTdENENGMEI2NTdEOTdGAA==\",\"timestamp\":\"1768050437\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:19+05:30"} [2026-01-10 18:37:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:37:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:07:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNTAxNEYyNDQ0MzYwOEI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNTAxNEYyNDQ0MzYwOEI4AA==", "timestamp": "1768050442", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:37:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:37:24] [INFO] Sending instructions to 917202000200 [2026-01-10 18:37:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:37:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:37:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96a6fdd71b1d4d3fb780d87a4b9ffe5b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNTAxNEYyNDQ0MzYwOEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNTAxNEYyNDQ0MzYwOEI4AA==\",\"timestamp\":\"1768050442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:25+05:30"} [2026-01-10 18:37:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNTAxNEYyNDQ0MzYwOEI4AA== [2026-01-10 18:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNTAxNEYyNDQ0MzYwOEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCNTAxNEYyNDQ0MzYwOEI4AA==\",\"timestamp\":\"1768050442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:25+05:30"} [2026-01-10 18:37:25] [DEBUG] Ignoring event: delivered [2026-01-10 18:37:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:07:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEOUQ3MDg4N0FBN0VFMjgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEOUQ3MDg4N0FBN0VFMjgxAA==", "timestamp": "1768050448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:37:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:37:29] [INFO] Sending instructions to 917202000200 [2026-01-10 18:37:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:37:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:37:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9c2783c77554274913bf0aa20589910", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEOUQ3MDg4N0FBN0VFMjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEOUQ3MDg4N0FBN0VFMjgxAA==\",\"timestamp\":\"1768050448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:31+05:30"} [2026-01-10 18:37:32] [DEBUG] Ignoring event: delivered [2026-01-10 18:37:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEOUQ3MDg4N0FBN0VFMjgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEOUQ3MDg4N0FBN0VFMjgxAA==\",\"timestamp\":\"1768050448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:31+05:30"} [2026-01-10 18:37:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNENEOUQ3MDg4N0FBN0VFMjgxAA== [2026-01-10 18:37:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:07:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCQkM4REY1QjZGQzhDQ0ZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCQkM4REY1QjZGQzhDQ0ZDAA==", "timestamp": "1768050453", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:37:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:37:34] [INFO] Sending instructions to 917202000200 [2026-01-10 18:37:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:37:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:37:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08f5ba9bf8ec46179770507cf6935335", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCQkM4REY1QjZGQzhDQ0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCQkM4REY1QjZGQzhDQ0ZDAA==\",\"timestamp\":\"1768050453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:34+05:30"} [2026-01-10 18:37:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCQkM4REY1QjZGQzhDQ0ZDAA== [2026-01-10 18:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:37:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCQkM4REY1QjZGQzhDQ0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZCQkM4REY1QjZGQzhDQ0ZDAA==\",\"timestamp\":\"1768050453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:37:34+05:30"} [2026-01-10 18:37:35] [DEBUG] Ignoring event: delivered [2026-01-10 18:38:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:08:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwRDA2QjQyQUNBNTk0RjZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwRDA2QjQyQUNBNTk0RjZBAA==", "timestamp": "1768050488", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:38:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:38:10] [INFO] Sending instructions to 917202000200 [2026-01-10 18:38:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:38:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:38:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b8a837f5c5b4a8fb36c4ac7719b7824", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:38:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:38:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwRDA2QjQyQUNBNTk0RjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwRDA2QjQyQUNBNTk0RjZBAA==\",\"timestamp\":\"1768050488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:38:11+05:30"} [2026-01-10 18:38:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwRDA2QjQyQUNBNTk0RjZBAA== [2026-01-10 18:38:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:38:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwRDA2QjQyQUNBNTk0RjZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwRDA2QjQyQUNBNTk0RjZBAA==\",\"timestamp\":\"1768050488\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:38:11+05:30"} [2026-01-10 18:38:11] [DEBUG] Ignoring event: delivered [2026-01-10 18:38:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:08:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCNEY2M0QwMTRFOEYwNjlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCNEY2M0QwMTRFOEYwNjlGAA==", "timestamp": "1768050494", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:38:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:38:15] [INFO] Sending instructions to 917202000200 [2026-01-10 18:38:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:38:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:38:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd699cf67f0e4306bbf35668b32e8966", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:38:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCNEY2M0QwMTRFOEYwNjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCNEY2M0QwMTRFOEYwNjlGAA==\",\"timestamp\":\"1768050494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:38:15+05:30"} [2026-01-10 18:38:16] [DEBUG] Ignoring event: delivered [2026-01-10 18:38:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:38:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCNEY2M0QwMTRFOEYwNjlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCNEY2M0QwMTRFOEYwNjlGAA==\",\"timestamp\":\"1768050494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:38:15+05:30"} [2026-01-10 18:38:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVCNEY2M0QwMTRFOEYwNjlGAA== [2026-01-10 18:38:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:08:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NDkwQTBDQzRFREUxRUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NDkwQTBDQzRFREUxRUU4AA==", "timestamp": "1768050499", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:38:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:38:21] [INFO] Sending instructions to 917202000200 [2026-01-10 18:38:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:38:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:38:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bf31683b36e4b85866dad56c35f4a9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:38:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NDkwQTBDQzRFREUxRUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NDkwQTBDQzRFREUxRUU4AA==\",\"timestamp\":\"1768050499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:38:21+05:30"} [2026-01-10 18:38:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NDkwQTBDQzRFREUxRUU4AA== [2026-01-10 18:38:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:38:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NDkwQTBDQzRFREUxRUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU5NDkwQTBDQzRFREUxRUU4AA==\",\"timestamp\":\"1768050499\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:38:21+05:30"} [2026-01-10 18:38:21] [DEBUG] Ignoring event: delivered [2026-01-10 18:38:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:08:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4MzNBRTRGN0RCQ0M3QTlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4MzNBRTRGN0RCQ0M3QTlEAA==", "timestamp": "1768050535", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:38:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:38:56] [INFO] Sending instructions to 917202000200 [2026-01-10 18:38:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:38:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:38:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e66a4de22f43417cb95a04b25430c482", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:38:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4MzNBRTRGN0RCQ0M3QTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4MzNBRTRGN0RCQ0M3QTlEAA==\",\"timestamp\":\"1768050535\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:38:57+05:30"} [2026-01-10 18:38:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4MzNBRTRGN0RCQ0M3QTlEAA== [2026-01-10 18:38:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4MzNBRTRGN0RCQ0M3QTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc4MzNBRTRGN0RCQ0M3QTlEAA==\",\"timestamp\":\"1768050535\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:38:57+05:30"} [2026-01-10 18:38:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:39:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:09:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5OEQ5RTMyRDM4NDlDQzQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5OEQ5RTMyRDM4NDlDQzQ2AA==", "timestamp": "1768050540", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:39:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:39:02] [INFO] Sending instructions to 917202000200 [2026-01-10 18:39:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:39:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:39:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ede6cf6caca4dc5930f9b3dac8c324b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:39:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5OEQ5RTMyRDM4NDlDQzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5OEQ5RTMyRDM4NDlDQzQ2AA==\",\"timestamp\":\"1768050540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:02+05:30"} [2026-01-10 18:39:02] [DEBUG] Ignoring event: delivered [2026-01-10 18:39:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5OEQ5RTMyRDM4NDlDQzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5OEQ5RTMyRDM4NDlDQzQ2AA==\",\"timestamp\":\"1768050540\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:02+05:30"} [2026-01-10 18:39:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU5OEQ5RTMyRDM4NDlDQzQ2AA== [2026-01-10 18:39:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:09:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBM0FENTMwNUI4Q0YxM0YzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBM0FENTMwNUI4Q0YxM0YzAA==", "timestamp": "1768050545", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:39:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:39:07] [INFO] Sending instructions to 917202000200 [2026-01-10 18:39:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:39:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:39:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "272b5c1a563642c0987d50aa001237ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBM0FENTMwNUI4Q0YxM0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBM0FENTMwNUI4Q0YxM0YzAA==\",\"timestamp\":\"1768050545\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:07+05:30"} [2026-01-10 18:39:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBM0FENTMwNUI4Q0YxM0YzAA== [2026-01-10 18:39:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBM0FENTMwNUI4Q0YxM0YzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBM0FENTMwNUI4Q0YxM0YzAA==\",\"timestamp\":\"1768050545\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:07+05:30"} [2026-01-10 18:39:08] [DEBUG] Ignoring event: delivered [2026-01-10 18:39:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:09:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzNDM1NjY0NDdEQ0QxMzA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzNDM1NjY0NDdEQ0QxMzA0AA==", "timestamp": "1768050550", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:39:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:39:12] [INFO] Sending instructions to 917202000200 [2026-01-10 18:39:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:39:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:39:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4540ec4ba3ef4687a856639e574efdc5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzNDM1NjY0NDdEQ0QxMzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzNDM1NjY0NDdEQ0QxMzA0AA==\",\"timestamp\":\"1768050550\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:12+05:30"} [2026-01-10 18:39:13] [DEBUG] Ignoring event: delivered [2026-01-10 18:39:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzNDM1NjY0NDdEQ0QxMzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzNDM1NjY0NDdEQ0QxMzA0AA==\",\"timestamp\":\"1768050550\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:12+05:30"} [2026-01-10 18:39:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzNDM1NjY0NDdEQ0QxMzA0AA== [2026-01-10 18:39:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:09:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRkY0Q0RDNjNEODY3Q0U3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRkY0Q0RDNjNEODY3Q0U3AA==", "timestamp": "1768050555", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:39:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:39:17] [INFO] Sending instructions to 917202000200 [2026-01-10 18:39:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:39:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:39:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "58e6f450de3d4f8fbd70262db5d2a810", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:39:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRkY0Q0RDNjNEODY3Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRkY0Q0RDNjNEODY3Q0U3AA==\",\"timestamp\":\"1768050555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:17+05:30"} [2026-01-10 18:39:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRkY0Q0RDNjNEODY3Q0U3AA== [2026-01-10 18:39:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRkY0Q0RDNjNEODY3Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxRkY0Q0RDNjNEODY3Q0U3AA==\",\"timestamp\":\"1768050555\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:17+05:30"} [2026-01-10 18:39:17] [DEBUG] Ignoring event: delivered [2026-01-10 18:39:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:09:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExNDQxMEUzNjYxMUIxQ0VCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExNDQxMEUzNjYxMUIxQ0VCAA==", "timestamp": "1768050560", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:39:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:39:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:39:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:39:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:39:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42ffc76439e14148a7bfc6dcf071d22c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:39:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExNDQxMEUzNjYxMUIxQ0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExNDQxMEUzNjYxMUIxQ0VCAA==\",\"timestamp\":\"1768050560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:22+05:30"} [2026-01-10 18:39:23] [DEBUG] Ignoring event: delivered [2026-01-10 18:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExNDQxMEUzNjYxMUIxQ0VCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExNDQxMEUzNjYxMUIxQ0VCAA==\",\"timestamp\":\"1768050560\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:39:22+05:30"} [2026-01-10 18:39:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREExNDQxMEUzNjYxMUIxQ0VCAA== [2026-01-10 18:39:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:09:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjZGMUUzQTU0OUM4NDgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjZGMUUzQTU0OUM4NDgyAA==", "timestamp": "1768050596", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:39:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:39:57] [INFO] Sending instructions to 917202000200 [2026-01-10 18:39:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:39:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:39:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8723126d0ec34b998c1c3919e237560e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjZGMUUzQTU0OUM4NDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjZGMUUzQTU0OUM4NDgyAA==\",\"timestamp\":\"1768050596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:00+05:30"} [2026-01-10 18:40:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjZGMUUzQTU0OUM4NDgyAA== [2026-01-10 18:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:39:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjZGMUUzQTU0OUM4NDgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjEzMjZGMUUzQTU0OUM4NDgyAA==\",\"timestamp\":\"1768050596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:00+05:30"} [2026-01-10 18:40:01] [DEBUG] Ignoring event: delivered [2026-01-10 18:40:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:10:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRDM4NkQxMkUzQjAyRTZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRDM4NkQxMkUzQjAyRTZBAA==", "timestamp": "1768050601", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:40:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:40:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:40:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:40:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:40:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8d2a0c883ec444e82f120fa8baa1ffa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:40:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRDM4NkQxMkUzQjAyRTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRDM4NkQxMkUzQjAyRTZBAA==\",\"timestamp\":\"1768050601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:03+05:30"} [2026-01-10 18:40:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRDM4NkQxMkUzQjAyRTZBAA== [2026-01-10 18:40:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRDM4NkQxMkUzQjAyRTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NBRDM4NkQxMkUzQjAyRTZBAA==\",\"timestamp\":\"1768050601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:03+05:30"} [2026-01-10 18:40:03] [DEBUG] Ignoring event: delivered [2026-01-10 18:40:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:10:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFOEZGOEU3OEQ5N0Q4NzREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFOEZGOEU3OEQ5N0Q4NzREAA==", "timestamp": "1768050638", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:40:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:40:39] [INFO] Sending instructions to 917202000200 [2026-01-10 18:40:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:40:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:40:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d96ca5e677849e4bb7ba6f06db6a249", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:40:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFOEZGOEU3OEQ5N0Q4NzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFOEZGOEU3OEQ5N0Q4NzREAA==\",\"timestamp\":\"1768050638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:40+05:30"} [2026-01-10 18:40:41] [DEBUG] Ignoring event: delivered [2026-01-10 18:40:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFOEZGOEU3OEQ5N0Q4NzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFOEZGOEU3OEQ5N0Q4NzREAA==\",\"timestamp\":\"1768050638\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:40+05:30"} [2026-01-10 18:40:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFOEZGOEU3OEQ5N0Q4NzREAA== [2026-01-10 18:40:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:10:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxQ0RGREEzMzRBMzZGQkExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxQ0RGREEzMzRBMzZGQkExAA==", "timestamp": "1768050642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:40:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:40:44] [INFO] Sending instructions to 917202000200 [2026-01-10 18:40:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:40:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:40:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3734ca4167a14d8d83a0ba4066a30fa1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:40:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxQ0RGREEzMzRBMzZGQkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxQ0RGREEzMzRBMzZGQkExAA==\",\"timestamp\":\"1768050642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:45+05:30"} [2026-01-10 18:40:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxQ0RGREEzMzRBMzZGQkExAA== [2026-01-10 18:40:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxQ0RGREEzMzRBMzZGQkExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUxQ0RGREEzMzRBMzZGQkExAA==\",\"timestamp\":\"1768050642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:45+05:30"} [2026-01-10 18:40:46] [DEBUG] Ignoring event: delivered [2026-01-10 18:40:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:10:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzODU4NUI3MzI0RkMxNzU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzODU4NUI3MzI0RkMxNzU2AA==", "timestamp": "1768050648", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:40:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:40:50] [INFO] Sending instructions to 917202000200 [2026-01-10 18:40:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:40:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:40:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66e8ee2fb99541cd93c5d24920b29e3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:40:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzODU4NUI3MzI0RkMxNzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzODU4NUI3MzI0RkMxNzU2AA==\",\"timestamp\":\"1768050648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:50+05:30"} [2026-01-10 18:40:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzODU4NUI3MzI0RkMxNzU2AA== [2026-01-10 18:40:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzODU4NUI3MzI0RkMxNzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkMzODU4NUI3MzI0RkMxNzU2AA==\",\"timestamp\":\"1768050648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:50+05:30"} [2026-01-10 18:40:53] [DEBUG] Ignoring event: delivered [2026-01-10 18:40:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:10:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZENjcyRDk5NzFBMjNDMEY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZENjcyRDk5NzFBMjNDMEY1AA==", "timestamp": "1768050653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:40:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:40:55] [INFO] Sending instructions to 917202000200 [2026-01-10 18:40:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:40:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:40:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63fc95bf87e0424095f426d3fa5a4168", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:40:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZENjcyRDk5NzFBMjNDMEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZENjcyRDk5NzFBMjNDMEY1AA==\",\"timestamp\":\"1768050653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:55+05:30"} [2026-01-10 18:40:56] [DEBUG] Ignoring event: delivered [2026-01-10 18:40:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:40:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZENjcyRDk5NzFBMjNDMEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZENjcyRDk5NzFBMjNDMEY1AA==\",\"timestamp\":\"1768050653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:40:55+05:30"} [2026-01-10 18:40:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUZENjcyRDk5NzFBMjNDMEY1AA== [2026-01-10 18:41:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:11:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1ODFFMDVCMTRDNEFFRERCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1ODFFMDVCMTRDNEFFRERCAA==", "timestamp": "1768050689", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:41:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:41:31] [INFO] Sending instructions to 917202000200 [2026-01-10 18:41:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:41:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:41:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9485ac290d5f48fc9a7bddd94ed4ebe6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:41:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:41:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1ODFFMDVCMTRDNEFFRERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1ODFFMDVCMTRDNEFFRERCAA==\",\"timestamp\":\"1768050689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:41:32+05:30"} [2026-01-10 18:41:32] [DEBUG] Ignoring event: delivered [2026-01-10 18:41:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:41:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1ODFFMDVCMTRDNEFFRERCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1ODFFMDVCMTRDNEFFRERCAA==\",\"timestamp\":\"1768050689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:41:32+05:30"} [2026-01-10 18:41:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y1ODFFMDVCMTRDNEFFRERCAA== [2026-01-10 18:41:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:11:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NkYxODlDOTYwQ0NEQjkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NkYxODlDOTYwQ0NEQjkzAA==", "timestamp": "1768050694", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:41:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:41:35] [INFO] Sending instructions to 917202000200 [2026-01-10 18:41:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:41:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:41:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee025e279d194db19616d57c8e754f00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:41:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:41:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NkYxODlDOTYwQ0NEQjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NkYxODlDOTYwQ0NEQjkzAA==\",\"timestamp\":\"1768050694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:41:36+05:30"} [2026-01-10 18:41:37] [DEBUG] Ignoring event: delivered [2026-01-10 18:41:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:41:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NkYxODlDOTYwQ0NEQjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NkYxODlDOTYwQ0NEQjkzAA==\",\"timestamp\":\"1768050694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:41:36+05:30"} [2026-01-10 18:41:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM0NkYxODlDOTYwQ0NEQjkzAA== [2026-01-10 18:41:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:11:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1NjU4MDI5MEQ0OUMxRjNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1NjU4MDI5MEQ0OUMxRjNDAA==", "timestamp": "1768050699", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:41:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:41:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:41:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:41:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:41:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c7d8061c0d34cbaad82f00c879bf234", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:41:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1NjU4MDI5MEQ0OUMxRjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1NjU4MDI5MEQ0OUMxRjNDAA==\",\"timestamp\":\"1768050699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:41:41+05:30"} [2026-01-10 18:41:42] [DEBUG] Ignoring event: delivered [2026-01-10 18:41:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:41:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1NjU4MDI5MEQ0OUMxRjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1NjU4MDI5MEQ0OUMxRjNDAA==\",\"timestamp\":\"1768050699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:41:41+05:30"} [2026-01-10 18:41:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1NjU4MDI5MEQ0OUMxRjNDAA== [2026-01-10 18:42:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:12:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCOURENUJERThBOTVBNkEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCOURENUJERThBOTVBNkEwAA==", "timestamp": "1768050734", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:42:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:42:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:42:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:42:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:42:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e43319bb5a584bc297c545993bcd56cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:42:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:12:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBMzYwNDYyQUQ3NTQ3NUU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBMzYwNDYyQUQ3NTQ3NUU4AA==", "timestamp": "1768050740", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:42:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:42:21] [INFO] Sending instructions to 917202000200 [2026-01-10 18:42:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:42:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:42:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e701f2c10d35474da91672e2e98abe0a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:42:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:42:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCOURENUJERThBOTVBNkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCOURENUJERThBOTVBNkEwAA==\",\"timestamp\":\"1768050734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:42:22+05:30"} [2026-01-10 18:42:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCOURENUJERThBOTVBNkEwAA== [2026-01-10 18:42:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:42:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCOURENUJERThBOTVBNkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCOURENUJERThBOTVBNkEwAA==\",\"timestamp\":\"1768050734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:42:22+05:30"} [2026-01-10 18:42:22] [DEBUG] Ignoring event: delivered [2026-01-10 18:42:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBMzYwNDYyQUQ3NTQ3NUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBMzYwNDYyQUQ3NTQ3NUU4AA==\",\"timestamp\":\"1768050740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:42:22+05:30"} [2026-01-10 18:42:22] [DEBUG] Ignoring event: delivered [2026-01-10 18:42:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBMzYwNDYyQUQ3NTQ3NUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBMzYwNDYyQUQ3NTQ3NUU4AA==\",\"timestamp\":\"1768050740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:42:22+05:30"} [2026-01-10 18:42:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJBMzYwNDYyQUQ3NTQ3NUU4AA== [2026-01-10 18:42:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:12:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0OTg3Q0NBQ0RCQkUwMDM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0OTg3Q0NBQ0RCQkUwMDM1AA==", "timestamp": "1768050745", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:42:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:42:26] [INFO] Sending instructions to 917202000200 [2026-01-10 18:42:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:42:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:42:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eebefdbf17eb4e73ba0b95c845b7a7c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0OTg3Q0NBQ0RCQkUwMDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0OTg3Q0NBQ0RCQkUwMDM1AA==\",\"timestamp\":\"1768050745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:42:27+05:30"} [2026-01-10 18:42:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0OTg3Q0NBQ0RCQkUwMDM1AA== [2026-01-10 18:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0OTg3Q0NBQ0RCQkUwMDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjY0OTg3Q0NBQ0RCQkUwMDM1AA==\",\"timestamp\":\"1768050745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:42:27+05:30"} [2026-01-10 18:42:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:43:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:13:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0ODhDQzYzOUNDMDhFRTc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0ODhDQzYzOUNDMDhFRTc3AA==", "timestamp": "1768050781", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:43:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:43:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:43:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:43:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:43:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d748b47b125e4de68d3d6c9047c7f070", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:43:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0ODhDQzYzOUNDMDhFRTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0ODhDQzYzOUNDMDhFRTc3AA==\",\"timestamp\":\"1768050781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:03+05:30"} [2026-01-10 18:43:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0ODhDQzYzOUNDMDhFRTc3AA== [2026-01-10 18:43:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0ODhDQzYzOUNDMDhFRTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY0ODhDQzYzOUNDMDhFRTc3AA==\",\"timestamp\":\"1768050781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:03+05:30"} [2026-01-10 18:43:04] [DEBUG] Ignoring event: delivered [2026-01-10 18:43:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:13:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2RTg2QTYxMEY1ODY2RjMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2RTg2QTYxMEY1ODY2RjMxAA==", "timestamp": "1768050787", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:43:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:43:08] [INFO] Sending instructions to 917202000200 [2026-01-10 18:43:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:43:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:43:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a86ef36cc92d4ae4a679ce5a2939fdd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:43:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2RTg2QTYxMEY1ODY2RjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2RTg2QTYxMEY1ODY2RjMxAA==\",\"timestamp\":\"1768050787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:10+05:30"} [2026-01-10 18:43:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2RTg2QTYxMEY1ODY2RjMxAA== [2026-01-10 18:43:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2RTg2QTYxMEY1ODY2RjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE2RTg2QTYxMEY1ODY2RjMxAA==\",\"timestamp\":\"1768050787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:10+05:30"} [2026-01-10 18:43:11] [DEBUG] Ignoring event: delivered [2026-01-10 18:43:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:13:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYxREU5NzIyNTJBRjc3RkY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYxREU5NzIyNTJBRjc3RkY5AA==", "timestamp": "1768050792", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:43:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:43:13] [INFO] Sending instructions to 917202000200 [2026-01-10 18:43:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:43:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:43:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYxREU5NzIyNTJBRjc3RkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYxREU5NzIyNTJBRjc3RkY5AA==\",\"timestamp\":\"1768050792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:13+05:30"} [2026-01-10 18:43:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYxREU5NzIyNTJBRjc3RkY5AA== [2026-01-10 18:43:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adc14c30313340b08ead657f8f1ae336", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:43:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYxREU5NzIyNTJBRjc3RkY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYxREU5NzIyNTJBRjc3RkY5AA==\",\"timestamp\":\"1768050792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:14+05:30"} [2026-01-10 18:43:14] [DEBUG] Ignoring event: delivered [2026-01-10 18:43:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:13:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBRUFCMEY5QUI2OEU1ODRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBRUFCMEY5QUI2OEU1ODRCAA==", "timestamp": "1768050798", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:43:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:43:20] [INFO] Sending instructions to 917202000200 [2026-01-10 18:43:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:43:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:43:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b143ab95e75a4c088761397cd0094c5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:43:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBRUFCMEY5QUI2OEU1ODRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBRUFCMEY5QUI2OEU1ODRCAA==\",\"timestamp\":\"1768050798\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:20+05:30"} [2026-01-10 18:43:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBRUFCMEY5QUI2OEU1ODRCAA== [2026-01-10 18:43:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBRUFCMEY5QUI2OEU1ODRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdBRUFCMEY5QUI2OEU1ODRCAA==\",\"timestamp\":\"1768050798\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:20+05:30"} [2026-01-10 18:43:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:43:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:13:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU1NkI4NDNFRjg1QjlGNEYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU1NkI4NDNFRjg1QjlGNEYxAA==", "timestamp": "1768050834", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:43:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:43:56] [INFO] Sending instructions to 917202000200 [2026-01-10 18:43:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:43:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:43:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0e5446b57b04b329619523ee5a4a070", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:43:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU1NkI4NDNFRjg1QjlGNEYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU1NkI4NDNFRjg1QjlGNEYxAA==\",\"timestamp\":\"1768050834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:57+05:30"} [2026-01-10 18:43:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU1NkI4NDNFRjg1QjlGNEYxAA== [2026-01-10 18:43:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:43:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU1NkI4NDNFRjg1QjlGNEYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU1NkI4NDNFRjg1QjlGNEYxAA==\",\"timestamp\":\"1768050834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:43:57+05:30"} [2026-01-10 18:43:58] [DEBUG] Ignoring event: delivered [2026-01-10 18:44:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:14:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzMEQyNjk2NEZBQzAzQUNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzMEQyNjk2NEZBQzAzQUNFAA==", "timestamp": "1768050840", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:44:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:44:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:44:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:44:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:44:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69d20f7679794b08903a921956912f63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:44:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzMEQyNjk2NEZBQzAzQUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzMEQyNjk2NEZBQzAzQUNFAA==\",\"timestamp\":\"1768050840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:03+05:30"} [2026-01-10 18:44:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzMEQyNjk2NEZBQzAzQUNFAA== [2026-01-10 18:44:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzMEQyNjk2NEZBQzAzQUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODgzMEQyNjk2NEZBQzAzQUNFAA==\",\"timestamp\":\"1768050840\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:03+05:30"} [2026-01-10 18:44:04] [DEBUG] Ignoring event: delivered [2026-01-10 18:44:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:14:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc5QTlBNDFBNjIzOTA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc5QTlBNDFBNjIzOTA1AA==", "timestamp": "1768050846", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:44:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:44:08] [INFO] Sending instructions to 917202000200 [2026-01-10 18:44:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:44:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:44:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59e942c9c52941f596d27f61a3b8a31b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:44:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc5QTlBNDFBNjIzOTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc5QTlBNDFBNjIzOTA1AA==\",\"timestamp\":\"1768050846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:08+05:30"} [2026-01-10 18:44:09] [DEBUG] Ignoring event: delivered [2026-01-10 18:44:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc5QTlBNDFBNjIzOTA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc5QTlBNDFBNjIzOTA1AA==\",\"timestamp\":\"1768050846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:08+05:30"} [2026-01-10 18:44:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVGNjc5QTlBNDFBNjIzOTA1AA== [2026-01-10 18:44:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:14:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NzZCM0RFRkI0OUExRDA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NzZCM0RFRkI0OUExRDA2AA==", "timestamp": "1768050852", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:44:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:44:13] [INFO] Sending instructions to 917202000200 [2026-01-10 18:44:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:44:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:44:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9ec1d5b7b3c4398b5175080c6b19f70", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:44:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NzZCM0RFRkI0OUExRDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NzZCM0RFRkI0OUExRDA2AA==\",\"timestamp\":\"1768050852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:14+05:30"} [2026-01-10 18:44:14] [DEBUG] Ignoring event: delivered [2026-01-10 18:44:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NzZCM0RFRkI0OUExRDA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NzZCM0RFRkI0OUExRDA2AA==\",\"timestamp\":\"1768050852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:14+05:30"} [2026-01-10 18:44:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4NzZCM0RFRkI0OUExRDA2AA== [2026-01-10 18:44:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:14:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCQUQ0RkZBRUQxRDIyNTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCQUQ0RkZBRUQxRDIyNTk2AA==", "timestamp": "1768050887", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:44:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:44:49] [INFO] Sending instructions to 917202000200 [2026-01-10 18:44:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:44:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:44:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d696b8b1118406daffe85dfd84927d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCQUQ0RkZBRUQxRDIyNTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCQUQ0RkZBRUQxRDIyNTk2AA==\",\"timestamp\":\"1768050887\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:50+05:30"} [2026-01-10 18:44:50] [DEBUG] Ignoring event: delivered [2026-01-10 18:44:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCQUQ0RkZBRUQxRDIyNTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCQUQ0RkZBRUQxRDIyNTk2AA==\",\"timestamp\":\"1768050887\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:50+05:30"} [2026-01-10 18:44:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUNCQUQ0RkZBRUQxRDIyNTk2AA== [2026-01-10 18:44:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:14:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQjFCMzYxMjFGQTY2NjVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQjFCMzYxMjFGQTY2NjVEAA==", "timestamp": "1768050893", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:44:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:44:55] [INFO] Sending instructions to 917202000200 [2026-01-10 18:44:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:44:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:44:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ea76c910fdc4ced9964e91f57255937", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:44:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQjFCMzYxMjFGQTY2NjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQjFCMzYxMjFGQTY2NjVEAA==\",\"timestamp\":\"1768050893\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:56+05:30"} [2026-01-10 18:44:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQjFCMzYxMjFGQTY2NjVEAA== [2026-01-10 18:44:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:44:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQjFCMzYxMjFGQTY2NjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VEQjFCMzYxMjFGQTY2NjVEAA==\",\"timestamp\":\"1768050893\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:44:56+05:30"} [2026-01-10 18:44:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:45:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:15:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkRGMzBEOTYzMjFCQkQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkRGMzBEOTYzMjFCQkQwAA==", "timestamp": "1768050898", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:45:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:45:00] [INFO] Sending instructions to 917202000200 [2026-01-10 18:45:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:45:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:45:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05e7bcf6c19545e2b1e526fb78809acc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:45:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkRGMzBEOTYzMjFCQkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkRGMzBEOTYzMjFCQkQwAA==\",\"timestamp\":\"1768050898\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:00+05:30"} [2026-01-10 18:45:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkRGMzBEOTYzMjFCQkQwAA== [2026-01-10 18:45:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkRGMzBEOTYzMjFCQkQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVERkRGMzBEOTYzMjFCQkQwAA==\",\"timestamp\":\"1768050898\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:00+05:30"} [2026-01-10 18:45:01] [DEBUG] Ignoring event: delivered [2026-01-10 18:45:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:15:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2RDlBQkIwMDRFRjZDRDNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2RDlBQkIwMDRFRjZDRDNCAA==", "timestamp": "1768050903", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:45:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:45:05] [INFO] Sending instructions to 917202000200 [2026-01-10 18:45:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:45:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:45:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4fe05056db94de3a93e0f0720c184cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2RDlBQkIwMDRFRjZDRDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2RDlBQkIwMDRFRjZDRDNCAA==\",\"timestamp\":\"1768050903\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:06+05:30"} [2026-01-10 18:45:07] [DEBUG] Ignoring event: delivered [2026-01-10 18:45:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2RDlBQkIwMDRFRjZDRDNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2RDlBQkIwMDRFRjZDRDNCAA==\",\"timestamp\":\"1768050903\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:06+05:30"} [2026-01-10 18:45:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I2RDlBQkIwMDRFRjZDRDNCAA== [2026-01-10 18:45:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:15:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDOTYyMjM0QkQzRDg2NDY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDOTYyMjM0QkQzRDg2NDY4AA==", "timestamp": "1768050908", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:45:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:45:10] [INFO] Sending instructions to 917202000200 [2026-01-10 18:45:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:45:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDOTYyMjM0QkQzRDg2NDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDOTYyMjM0QkQzRDg2NDY4AA==\",\"timestamp\":\"1768050908\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:10+05:30"} [2026-01-10 18:45:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDOTYyMjM0QkQzRDg2NDY4AA== [2026-01-10 18:45:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e794f62ae9748b4ab23ea5c12b6f841", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDOTYyMjM0QkQzRDg2NDY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNDOTYyMjM0QkQzRDg2NDY4AA==\",\"timestamp\":\"1768050908\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:10+05:30"} [2026-01-10 18:45:10] [DEBUG] Ignoring event: delivered [2026-01-10 18:45:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:15:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBREY2RUJGNEE5QkJFNTNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBREY2RUJGNEE5QkJFNTNDAA==", "timestamp": "1768050944", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:45:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:45:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:45:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:45:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:45:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5eb47b6071c446cab28e9c084ee3562c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:45:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBREY2RUJGNEE5QkJFNTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBREY2RUJGNEE5QkJFNTNDAA==\",\"timestamp\":\"1768050944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:46+05:30"} [2026-01-10 18:45:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBREY2RUJGNEE5QkJFNTNDAA== [2026-01-10 18:45:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBREY2RUJGNEE5QkJFNTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURBREY2RUJGNEE5QkJFNTNDAA==\",\"timestamp\":\"1768050944\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:46+05:30"} [2026-01-10 18:45:46] [DEBUG] Ignoring event: delivered [2026-01-10 18:45:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:15:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY2MDRFMjcwQkFCMTk3MUQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY2MDRFMjcwQkFCMTk3MUQwAA==", "timestamp": "1768050949", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:45:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:45:51] [INFO] Sending instructions to 917202000200 [2026-01-10 18:45:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:45:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:45:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "369cb5e0f69a486b98755b8d6c32e850", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:45:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY2MDRFMjcwQkFCMTk3MUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY2MDRFMjcwQkFCMTk3MUQwAA==\",\"timestamp\":\"1768050949\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:51+05:30"} [2026-01-10 18:45:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY2MDRFMjcwQkFCMTk3MUQwAA== [2026-01-10 18:45:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY2MDRFMjcwQkFCMTk3MUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY2MDRFMjcwQkFCMTk3MUQwAA==\",\"timestamp\":\"1768050949\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:51+05:30"} [2026-01-10 18:45:51] [DEBUG] Ignoring event: delivered [2026-01-10 18:45:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:15:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMDA5MDU2MUNBRDczRUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMDA5MDU2MUNBRDczRUZBAA==", "timestamp": "1768050954", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:45:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:45:56] [INFO] Sending instructions to 917202000200 [2026-01-10 18:45:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:45:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:45:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcce652c16e54a69895a95d7c5e68333", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:45:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMDA5MDU2MUNBRDczRUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMDA5MDU2MUNBRDczRUZBAA==\",\"timestamp\":\"1768050954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:56+05:30"} [2026-01-10 18:45:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:45:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:45:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMDA5MDU2MUNBRDczRUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMDA5MDU2MUNBRDczRUZBAA==\",\"timestamp\":\"1768050954\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:45:56+05:30"} [2026-01-10 18:45:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgwMDA5MDU2MUNBRDczRUZBAA== [2026-01-10 18:46:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:16:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg3MjQ3MTNCMjBFQ0I4QThFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg3MjQ3MTNCMjBFQ0I4QThFAA==", "timestamp": "1768050990", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:46:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:46:32] [INFO] Sending instructions to 917202000200 [2026-01-10 18:46:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:46:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:46:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96e2a7b8de164f32b0c2946ee79e757b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:46:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg3MjQ3MTNCMjBFQ0I4QThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg3MjQ3MTNCMjBFQ0I4QThFAA==\",\"timestamp\":\"1768050990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:33+05:30"} [2026-01-10 18:46:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg3MjQ3MTNCMjBFQ0I4QThFAA== [2026-01-10 18:46:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg3MjQ3MTNCMjBFQ0I4QThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg3MjQ3MTNCMjBFQ0I4QThFAA==\",\"timestamp\":\"1768050990\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:33+05:30"} [2026-01-10 18:46:33] [DEBUG] Ignoring event: delivered [2026-01-10 18:46:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:16:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0RjgzM0NEREQ1MkY1QzJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0RjgzM0NEREQ1MkY1QzJGAA==", "timestamp": "1768050995", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:46:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:46:37] [INFO] Sending instructions to 917202000200 [2026-01-10 18:46:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:46:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:46:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8070af225d22492c9e1864cf0250b3bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:46:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0RjgzM0NEREQ1MkY1QzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0RjgzM0NEREQ1MkY1QzJGAA==\",\"timestamp\":\"1768050995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:37+05:30"} [2026-01-10 18:46:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0RjgzM0NEREQ1MkY1QzJGAA== [2026-01-10 18:46:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0RjgzM0NEREQ1MkY1QzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0RjgzM0NEREQ1MkY1QzJGAA==\",\"timestamp\":\"1768050995\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:37+05:30"} [2026-01-10 18:46:38] [DEBUG] Ignoring event: delivered [2026-01-10 18:46:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:16:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFQTVDNzBGQkREMDhCNDU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFQTVDNzBGQkREMDhCNDU5AA==", "timestamp": "1768051001", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:46:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:46:42] [INFO] Sending instructions to 917202000200 [2026-01-10 18:46:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:46:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:46:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "300a5cd3827343be912159828ba09e30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:46:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFQTVDNzBGQkREMDhCNDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFQTVDNzBGQkREMDhCNDU5AA==\",\"timestamp\":\"1768051001\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:43+05:30"} [2026-01-10 18:46:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFQTVDNzBGQkREMDhCNDU5AA== [2026-01-10 18:46:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFQTVDNzBGQkREMDhCNDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFQTVDNzBGQkREMDhCNDU5AA==\",\"timestamp\":\"1768051001\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:43+05:30"} [2026-01-10 18:46:43] [DEBUG] Ignoring event: delivered [2026-01-10 18:46:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:16:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY1N0FERDg3M0VGNDIyOUIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY1N0FERDg3M0VGNDIyOUIxAA==", "timestamp": "1768051006", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:46:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:46:48] [INFO] Sending instructions to 917202000200 [2026-01-10 18:46:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:46:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:46:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "809e6de0e5f443caa8b5cdbc5fcd84e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:46:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY1N0FERDg3M0VGNDIyOUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY1N0FERDg3M0VGNDIyOUIxAA==\",\"timestamp\":\"1768051006\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:48+05:30"} [2026-01-10 18:46:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY1N0FERDg3M0VGNDIyOUIxAA== [2026-01-10 18:46:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY1N0FERDg3M0VGNDIyOUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY1N0FERDg3M0VGNDIyOUIxAA==\",\"timestamp\":\"1768051006\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:48+05:30"} [2026-01-10 18:46:48] [DEBUG] Ignoring event: delivered [2026-01-10 18:46:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:16:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QUFFRjVENTQyMURFRkQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QUFFRjVENTQyMURFRkQ2AA==", "timestamp": "1768051011", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:46:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:46:53] [INFO] Sending instructions to 917202000200 [2026-01-10 18:46:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:46:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:46:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "623bbce8c4df481d9ee6cae1ff6d4d88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:46:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QUFFRjVENTQyMURFRkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QUFFRjVENTQyMURFRkQ2AA==\",\"timestamp\":\"1768051011\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:53+05:30"} [2026-01-10 18:46:54] [DEBUG] Ignoring event: delivered [2026-01-10 18:46:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QUFFRjVENTQyMURFRkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QUFFRjVENTQyMURFRkQ2AA==\",\"timestamp\":\"1768051011\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:53+05:30"} [2026-01-10 18:46:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk5QUFFRjVENTQyMURFRkQ2AA== [2026-01-10 18:46:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:16:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3ODZBNTlDMDkzMEZCODBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3ODZBNTlDMDkzMEZCODBCAA==", "timestamp": "1768051016", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:46:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:46:58] [INFO] Sending instructions to 917202000200 [2026-01-10 18:46:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:46:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:46:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8919bed10204de0997b706c734c5e4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:47:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3ODZBNTlDMDkzMEZCODBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3ODZBNTlDMDkzMEZCODBCAA==\",\"timestamp\":\"1768051016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:59+05:30"} [2026-01-10 18:47:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3ODZBNTlDMDkzMEZCODBCAA== [2026-01-10 18:47:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:46:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3ODZBNTlDMDkzMEZCODBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q3ODZBNTlDMDkzMEZCODBCAA==\",\"timestamp\":\"1768051016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:46:59+05:30"} [2026-01-10 18:47:00] [DEBUG] Ignoring event: delivered [2026-01-10 18:47:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:17:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwQTIxQzg0NUJBQkE3NjQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwQTIxQzg0NUJBQkE3NjQ4AA==", "timestamp": "1768051052", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:47:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:47:34] [INFO] Sending instructions to 917202000200 [2026-01-10 18:47:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:47:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:47:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19278bfaf2b04183bf3f0630a3b32e04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:47:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:47:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwQTIxQzg0NUJBQkE3NjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwQTIxQzg0NUJBQkE3NjQ4AA==\",\"timestamp\":\"1768051052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:47:35+05:30"} [2026-01-10 18:47:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwQTIxQzg0NUJBQkE3NjQ4AA== [2026-01-10 18:47:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:47:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwQTIxQzg0NUJBQkE3NjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUwQTIxQzg0NUJBQkE3NjQ4AA==\",\"timestamp\":\"1768051052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:47:35+05:30"} [2026-01-10 18:47:36] [DEBUG] Ignoring event: delivered [2026-01-10 18:47:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:17:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGM0I2Q0E1OTg0NzE4OTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGM0I2Q0E1OTg0NzE4OTlGAA==", "timestamp": "1768051058", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:47:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:47:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:47:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:47:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:47:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52e823ee1db74d21904da79d03c0bee9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:47:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:47:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGM0I2Q0E1OTg0NzE4OTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGM0I2Q0E1OTg0NzE4OTlGAA==\",\"timestamp\":\"1768051058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:47:41+05:30"} [2026-01-10 18:47:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGM0I2Q0E1OTg0NzE4OTlGAA== [2026-01-10 18:47:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:47:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGM0I2Q0E1OTg0NzE4OTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGM0I2Q0E1OTg0NzE4OTlGAA==\",\"timestamp\":\"1768051058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:47:41+05:30"} [2026-01-10 18:47:42] [DEBUG] Ignoring event: delivered [2026-01-10 18:47:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:17:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE4QkU0MzU0RjUyNkNCOEUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE4QkU0MzU0RjUyNkNCOEUyAA==", "timestamp": "1768051064", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:47:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:47:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:47:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:47:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:47:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e45e50f79614f86aabcbbee6191ad7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:47:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:47:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE4QkU0MzU0RjUyNkNCOEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE4QkU0MzU0RjUyNkNCOEUyAA==\",\"timestamp\":\"1768051064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:47:46+05:30"} [2026-01-10 18:47:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE4QkU0MzU0RjUyNkNCOEUyAA== [2026-01-10 18:47:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:47:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE4QkU0MzU0RjUyNkNCOEUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODE4QkU0MzU0RjUyNkNCOEUyAA==\",\"timestamp\":\"1768051064\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:47:46+05:30"} [2026-01-10 18:47:46] [DEBUG] Ignoring event: delivered [2026-01-10 18:48:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3MjcwRDZEMjFGQjE1RkI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3MjcwRDZEMjFGQjE1RkI1AA==", "timestamp": "1768051100", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:48:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:48:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:48:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:48:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:48:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35c027ea7bc74568ae179c6467233295", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3MjcwRDZEMjFGQjE1RkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3MjcwRDZEMjFGQjE1RkI1AA==\",\"timestamp\":\"1768051100\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:48:22+05:30"} [2026-01-10 18:48:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3MjcwRDZEMjFGQjE1RkI1AA== [2026-01-10 18:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3MjcwRDZEMjFGQjE1RkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3MjcwRDZEMjFGQjE1RkI1AA==\",\"timestamp\":\"1768051100\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:48:23+05:30"} [2026-01-10 18:48:23] [DEBUG] Ignoring event: delivered [2026-01-10 18:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:18:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFQUREQUE2Qjk3MTNEQTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFQUREQUE2Qjk3MTNEQTNFAA==", "timestamp": "1768051106", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:48:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:48:28] [INFO] Sending instructions to 917202000200 [2026-01-10 18:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5729c7143a134253904916961e9caf31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:48:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFQUREQUE2Qjk3MTNEQTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFQUREQUE2Qjk3MTNEQTNFAA==\",\"timestamp\":\"1768051106\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:48:28+05:30"} [2026-01-10 18:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFQUREQUE2Qjk3MTNEQTNFAA== [2026-01-10 18:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:48:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFQUREQUE2Qjk3MTNEQTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZFQUREQUE2Qjk3MTNEQTNFAA==\",\"timestamp\":\"1768051106\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:48:28+05:30"} [2026-01-10 18:48:28] [DEBUG] Ignoring event: delivered [2026-01-10 18:48:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:18:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdERjk4QTEwMTMzRkQ3NEFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdERjk4QTEwMTMzRkQ3NEFEAA==", "timestamp": "1768051111", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:48:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:48:33] [INFO] Sending instructions to 917202000200 [2026-01-10 18:48:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:48:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:48:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a52ff94aa304c88840bfcf0a9788b17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:48:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:48:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdERjk4QTEwMTMzRkQ3NEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdERjk4QTEwMTMzRkQ3NEFEAA==\",\"timestamp\":\"1768051111\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:48:33+05:30"} [2026-01-10 18:48:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdERjk4QTEwMTMzRkQ3NEFEAA== [2026-01-10 18:48:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:48:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdERjk4QTEwMTMzRkQ3NEFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdERjk4QTEwMTMzRkQ3NEFEAA==\",\"timestamp\":\"1768051111\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:48:33+05:30"} [2026-01-10 18:48:34] [DEBUG] Ignoring event: delivered [2026-01-10 18:49:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:19:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDRUI1MjIxMTJDMEE1QzY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDRUI1MjIxMTJDMEE1QzY1AA==", "timestamp": "1768051147", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:49:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:49:09] [INFO] Sending instructions to 917202000200 [2026-01-10 18:49:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:49:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:49:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9855f50a2607445992946e828758efb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:49:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDRUI1MjIxMTJDMEE1QzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDRUI1MjIxMTJDMEE1QzY1AA==\",\"timestamp\":\"1768051147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:49:09+05:30"} [2026-01-10 18:49:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDRUI1MjIxMTJDMEE1QzY1AA== [2026-01-10 18:49:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:49:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDRUI1MjIxMTJDMEE1QzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJDRUI1MjIxMTJDMEE1QzY1AA==\",\"timestamp\":\"1768051147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:49:09+05:30"} [2026-01-10 18:49:10] [DEBUG] Ignoring event: delivered [2026-01-10 18:49:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:19:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDQkI0MjRENjE5MUNBREIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDQkI0MjRENjE5MUNBREIyAA==", "timestamp": "1768051152", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:49:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:49:14] [INFO] Sending instructions to 917202000200 [2026-01-10 18:49:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:49:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:49:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7195fbca8b594247898387a2bc922bcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:49:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:49:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDQkI0MjRENjE5MUNBREIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDQkI0MjRENjE5MUNBREIyAA==\",\"timestamp\":\"1768051152\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:49:15+05:30"} [2026-01-10 18:49:15] [DEBUG] Ignoring event: delivered [2026-01-10 18:49:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:49:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDQkI0MjRENjE5MUNBREIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDQkI0MjRENjE5MUNBREIyAA==\",\"timestamp\":\"1768051152\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:49:14+05:30"} [2026-01-10 18:49:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZDQkI0MjRENjE5MUNBREIyAA== [2026-01-10 18:49:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:19:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3NzFCM0JCRTkzRkIxM0EzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3NzFCM0JCRTkzRkIxM0EzAA==", "timestamp": "1768051157", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:49:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:49:19] [INFO] Sending instructions to 917202000200 [2026-01-10 18:49:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:49:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:49:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff6369626f2c44d78aa19afa8afbf5bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:49:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3NzFCM0JCRTkzRkIxM0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3NzFCM0JCRTkzRkIxM0EzAA==\",\"timestamp\":\"1768051157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:49:20+05:30"} [2026-01-10 18:49:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3NzFCM0JCRTkzRkIxM0EzAA== [2026-01-10 18:49:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3NzFCM0JCRTkzRkIxM0EzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg3NzFCM0JCRTkzRkIxM0EzAA==\",\"timestamp\":\"1768051157\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:49:20+05:30"} [2026-01-10 18:49:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:49:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:19:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUUyNDA0MUFCQzIyMzU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUUyNDA0MUFCQzIyMzU0AA==", "timestamp": "1768051163", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:49:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:49:24] [INFO] Sending instructions to 917202000200 [2026-01-10 18:49:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:49:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:49:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43fd04755ef54e58b111f9d8c42c3f9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:49:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:49:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUUyNDA0MUFCQzIyMzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUUyNDA0MUFCQzIyMzU0AA==\",\"timestamp\":\"1768051163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:49:26+05:30"} [2026-01-10 18:49:27] [DEBUG] Ignoring event: delivered [2026-01-10 18:49:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:49:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUUyNDA0MUFCQzIyMzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUUyNDA0MUFCQzIyMzU0AA==\",\"timestamp\":\"1768051163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:49:25+05:30"} [2026-01-10 18:49:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE3QUUyNDA0MUFCQzIyMzU0AA== [2026-01-10 18:50:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:20:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2NTMxRERGQ0EyMEZBRTIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2NTMxRERGQ0EyMEZBRTIxAA==", "timestamp": "1768051199", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:50:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:50:00] [INFO] Sending instructions to 917202000200 [2026-01-10 18:50:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:50:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:50:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3fe57003db84a2b8f14c684d84611c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:50:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2NTMxRERGQ0EyMEZBRTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2NTMxRERGQ0EyMEZBRTIxAA==\",\"timestamp\":\"1768051199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:00+05:30"} [2026-01-10 18:50:01] [DEBUG] Ignoring event: delivered [2026-01-10 18:50:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2NTMxRERGQ0EyMEZBRTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2NTMxRERGQ0EyMEZBRTIxAA==\",\"timestamp\":\"1768051199\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:00+05:30"} [2026-01-10 18:50:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ2NTMxRERGQ0EyMEZBRTIxAA== [2026-01-10 18:50:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:20:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFNThGMTEzQTJGMDM0REU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFNThGMTEzQTJGMDM0REU5AA==", "timestamp": "1768051204", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:50:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:50:06] [INFO] Sending instructions to 917202000200 [2026-01-10 18:50:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:50:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:50:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b86d2ed622e14d82afd1a1883a99b117", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:50:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFNThGMTEzQTJGMDM0REU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFNThGMTEzQTJGMDM0REU5AA==\",\"timestamp\":\"1768051204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:07+05:30"} [2026-01-10 18:50:07] [DEBUG] Ignoring event: delivered [2026-01-10 18:50:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFNThGMTEzQTJGMDM0REU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFNThGMTEzQTJGMDM0REU5AA==\",\"timestamp\":\"1768051204\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:07+05:30"} [2026-01-10 18:50:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVFNThGMTEzQTJGMDM0REU5AA== [2026-01-10 18:50:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:20:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0MkJGNzQ0QjEyNjFEMDEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0MkJGNzQ0QjEyNjFEMDEzAA==", "timestamp": "1768051210", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:50:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:50:11] [INFO] Sending instructions to 917202000200 [2026-01-10 18:50:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:50:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:50:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7351be66bb724e93bce46294f365e73c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:50:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0MkJGNzQ0QjEyNjFEMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0MkJGNzQ0QjEyNjFEMDEzAA==\",\"timestamp\":\"1768051210\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:12+05:30"} [2026-01-10 18:50:12] [DEBUG] Ignoring event: delivered [2026-01-10 18:50:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0MkJGNzQ0QjEyNjFEMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0MkJGNzQ0QjEyNjFEMDEzAA==\",\"timestamp\":\"1768051210\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:12+05:30"} [2026-01-10 18:50:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE0MkJGNzQ0QjEyNjFEMDEzAA== [2026-01-10 18:50:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:20:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5QTk2OTVFOEY1OEYxQUE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5QTk2OTVFOEY1OEYxQUE2AA==", "timestamp": "1768051215", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:50:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:50:17] [INFO] Sending instructions to 917202000200 [2026-01-10 18:50:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:50:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:50:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbe11f5ab455420bbc74164ab0c5b296", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:50:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5QTk2OTVFOEY1OEYxQUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5QTk2OTVFOEY1OEYxQUE2AA==\",\"timestamp\":\"1768051215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:17+05:30"} [2026-01-10 18:50:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5QTk2OTVFOEY1OEYxQUE2AA== [2026-01-10 18:50:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5QTk2OTVFOEY1OEYxQUE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM5QTk2OTVFOEY1OEYxQUE2AA==\",\"timestamp\":\"1768051215\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:17+05:30"} [2026-01-10 18:50:17] [DEBUG] Ignoring event: delivered [2026-01-10 18:50:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:20:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4MDcyODcxQ0MwRDY5MzNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4MDcyODcxQ0MwRDY5MzNFAA==", "timestamp": "1768051220", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:50:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:50:22] [INFO] Sending instructions to 917202000200 [2026-01-10 18:50:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:50:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:50:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e50413dfd6fa4c43879393e9e1671424", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:50:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4MDcyODcxQ0MwRDY5MzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4MDcyODcxQ0MwRDY5MzNFAA==\",\"timestamp\":\"1768051220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:22+05:30"} [2026-01-10 18:50:22] [DEBUG] Ignoring event: delivered [2026-01-10 18:50:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4MDcyODcxQ0MwRDY5MzNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4MDcyODcxQ0MwRDY5MzNFAA==\",\"timestamp\":\"1768051220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:22+05:30"} [2026-01-10 18:50:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4MDcyODcxQ0MwRDY5MzNFAA== [2026-01-10 18:50:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:20:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxMzNCOTUwMTZBMEVBQzc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxMzNCOTUwMTZBMEVBQzc3AA==", "timestamp": "1768051257", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:50:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:50:59] [INFO] Sending instructions to 917202000200 [2026-01-10 18:50:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:50:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:50:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5ecd424b488447588b80bad53b038de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:50:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxMzNCOTUwMTZBMEVBQzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxMzNCOTUwMTZBMEVBQzc3AA==\",\"timestamp\":\"1768051257\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:59+05:30"} [2026-01-10 18:50:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxMzNCOTUwMTZBMEVBQzc3AA== [2026-01-10 18:50:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:50:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxMzNCOTUwMTZBMEVBQzc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODIxMzNCOTUwMTZBMEVBQzc3AA==\",\"timestamp\":\"1768051257\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:50:59+05:30"} [2026-01-10 18:50:59] [DEBUG] Ignoring event: delivered [2026-01-10 18:51:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:21:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDMDY1NTRCNTM5MUIyNzA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDMDY1NTRCNTM5MUIyNzA2AA==", "timestamp": "1768051263", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:51:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:51:04] [INFO] Sending instructions to 917202000200 [2026-01-10 18:51:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:51:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:51:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd37eb2b1ba4495b9245e09eb3c36d34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:51:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDMDY1NTRCNTM5MUIyNzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDMDY1NTRCNTM5MUIyNzA2AA==\",\"timestamp\":\"1768051263\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:05+05:30"} [2026-01-10 18:51:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDMDY1NTRCNTM5MUIyNzA2AA== [2026-01-10 18:51:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDMDY1NTRCNTM5MUIyNzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkZDMDY1NTRCNTM5MUIyNzA2AA==\",\"timestamp\":\"1768051263\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:05+05:30"} [2026-01-10 18:51:06] [DEBUG] Ignoring event: delivered [2026-01-10 18:51:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:21:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMjgwQzdCNUY3QTYxQzI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMjgwQzdCNUY3QTYxQzI0AA==", "timestamp": "1768051267", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:51:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:51:09] [INFO] Sending instructions to 917202000200 [2026-01-10 18:51:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:51:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:51:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1018e456ea43412dbd5af257d5867315", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:51:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMjgwQzdCNUY3QTYxQzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMjgwQzdCNUY3QTYxQzI0AA==\",\"timestamp\":\"1768051267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:09+05:30"} [2026-01-10 18:51:10] [DEBUG] Ignoring event: delivered [2026-01-10 18:51:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMjgwQzdCNUY3QTYxQzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMjgwQzdCNUY3QTYxQzI0AA==\",\"timestamp\":\"1768051267\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:09+05:30"} [2026-01-10 18:51:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNEMjgwQzdCNUY3QTYxQzI0AA== [2026-01-10 18:51:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:21:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCM0JFMDRCODk5Q0Y0ODE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCM0JFMDRCODk5Q0Y0ODE4AA==", "timestamp": "1768051304", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:51:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:51:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:51:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:51:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:51:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "476071b6509f4ddfa4c3feb9f8771d00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:51:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCM0JFMDRCODk5Q0Y0ODE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCM0JFMDRCODk5Q0Y0ODE4AA==\",\"timestamp\":\"1768051304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:46+05:30"} [2026-01-10 18:51:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCM0JFMDRCODk5Q0Y0ODE4AA== [2026-01-10 18:51:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCM0JFMDRCODk5Q0Y0ODE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBCM0JFMDRCODk5Q0Y0ODE4AA==\",\"timestamp\":\"1768051304\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:46+05:30"} [2026-01-10 18:51:47] [DEBUG] Ignoring event: delivered [2026-01-10 18:51:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:21:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTc2ODE5QzUzNjY2QTAyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTc2ODE5QzUzNjY2QTAyAA==", "timestamp": "1768051309", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:51:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:51:51] [INFO] Sending instructions to 917202000200 [2026-01-10 18:51:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:51:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:51:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a276ad62622b472e83db344a95013946", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTc2ODE5QzUzNjY2QTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTc2ODE5QzUzNjY2QTAyAA==\",\"timestamp\":\"1768051309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:52+05:30"} [2026-01-10 18:51:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTc2ODE5QzUzNjY2QTAyAA== [2026-01-10 18:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTc2ODE5QzUzNjY2QTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTc2ODE5QzUzNjY2QTAyAA==\",\"timestamp\":\"1768051309\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:52+05:30"} [2026-01-10 18:51:52] [DEBUG] Ignoring event: delivered [2026-01-10 18:51:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:21:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDMjcwNDY5MzdBODFBNTFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDMjcwNDY5MzdBODFBNTFGAA==", "timestamp": "1768051314", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:51:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:51:56] [INFO] Sending instructions to 917202000200 [2026-01-10 18:51:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:51:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:51:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a21314f85c42437d9e6ca73a4b679016", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:51:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDMjcwNDY5MzdBODFBNTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDMjcwNDY5MzdBODFBNTFGAA==\",\"timestamp\":\"1768051314\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:56+05:30"} [2026-01-10 18:51:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:51:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDMjcwNDY5MzdBODFBNTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDMjcwNDY5MzdBODFBNTFGAA==\",\"timestamp\":\"1768051314\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:51:56+05:30"} [2026-01-10 18:51:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDMjcwNDY5MzdBODFBNTFGAA== [2026-01-10 18:52:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:22:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwMkE2QzkyQUMyQjhFQTYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwMkE2QzkyQUMyQjhFQTYyAA==", "timestamp": "1768051320", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:52:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:52:02] [INFO] Sending instructions to 917202000200 [2026-01-10 18:52:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:52:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:52:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a09370805dd4cbf81867492df16ab35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:52:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwMkE2QzkyQUMyQjhFQTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwMkE2QzkyQUMyQjhFQTYyAA==\",\"timestamp\":\"1768051320\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:02+05:30"} [2026-01-10 18:52:02] [DEBUG] Ignoring event: delivered [2026-01-10 18:52:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwMkE2QzkyQUMyQjhFQTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwMkE2QzkyQUMyQjhFQTYyAA==\",\"timestamp\":\"1768051320\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:02+05:30"} [2026-01-10 18:52:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUwMkE2QzkyQUMyQjhFQTYyAA== [2026-01-10 18:52:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:22:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0MUJDMjJDOUI5NzA3QjM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0MUJDMjJDOUI5NzA3QjM1AA==", "timestamp": "1768051357", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:52:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:52:39] [INFO] Sending instructions to 917202000200 [2026-01-10 18:52:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:52:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:52:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15655ccf52cd419d85a40394b9b4ea40", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:52:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0MUJDMjJDOUI5NzA3QjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0MUJDMjJDOUI5NzA3QjM1AA==\",\"timestamp\":\"1768051357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:39+05:30"} [2026-01-10 18:52:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0MUJDMjJDOUI5NzA3QjM1AA== [2026-01-10 18:52:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0MUJDMjJDOUI5NzA3QjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0MUJDMjJDOUI5NzA3QjM1AA==\",\"timestamp\":\"1768051357\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:39+05:30"} [2026-01-10 18:52:39] [DEBUG] Ignoring event: delivered [2026-01-10 18:52:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:22:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5NzQxQTRENTYxMzc3MjIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5NzQxQTRENTYxMzc3MjIzAA==", "timestamp": "1768051362", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:52:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:52:44] [INFO] Sending instructions to 917202000200 [2026-01-10 18:52:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:52:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:52:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b218bb5972f843aaa11d11cf66510995", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:52:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5NzQxQTRENTYxMzc3MjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5NzQxQTRENTYxMzc3MjIzAA==\",\"timestamp\":\"1768051362\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:44+05:30"} [2026-01-10 18:52:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5NzQxQTRENTYxMzc3MjIzAA== [2026-01-10 18:52:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5NzQxQTRENTYxMzc3MjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M5NzQxQTRENTYxMzc3MjIzAA==\",\"timestamp\":\"1768051362\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:44+05:30"} [2026-01-10 18:52:45] [DEBUG] Ignoring event: delivered [2026-01-10 18:52:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:22:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExMzVBQzI3MjIzNDQ2NkE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExMzVBQzI3MjIzNDQ2NkE5AA==", "timestamp": "1768051367", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:52:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:52:49] [INFO] Sending instructions to 917202000200 [2026-01-10 18:52:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:52:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:52:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e05d1083215d413192361fb56102d107", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:52:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExMzVBQzI3MjIzNDQ2NkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExMzVBQzI3MjIzNDQ2NkE5AA==\",\"timestamp\":\"1768051367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:50+05:30"} [2026-01-10 18:52:51] [DEBUG] Ignoring event: delivered [2026-01-10 18:52:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExMzVBQzI3MjIzNDQ2NkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExMzVBQzI3MjIzNDQ2NkE5AA==\",\"timestamp\":\"1768051367\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:50+05:30"} [2026-01-10 18:52:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDExMzVBQzI3MjIzNDQ2NkE5AA== [2026-01-10 18:52:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:22:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU4NzFDRENBREU1QUJENkU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU4NzFDRENBREU1QUJENkU5AA==", "timestamp": "1768051372", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:52:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:52:54] [INFO] Sending instructions to 917202000200 [2026-01-10 18:52:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:52:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:52:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ddaca4b9f684dada5d995a6df96295e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:52:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU4NzFDRENBREU1QUJENkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU4NzFDRENBREU1QUJENkU5AA==\",\"timestamp\":\"1768051372\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:56+05:30"} [2026-01-10 18:52:56] [DEBUG] Ignoring event: delivered [2026-01-10 18:52:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:52:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU4NzFDRENBREU1QUJENkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU4NzFDRENBREU1QUJENkU5AA==\",\"timestamp\":\"1768051372\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:52:56+05:30"} [2026-01-10 18:52:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU4NzFDRENBREU1QUJENkU5AA== [2026-01-10 18:53:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:23:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkFGNEY2RDJBNDM0MDY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkFGNEY2RDJBNDM0MDY5AA==", "timestamp": "1768051408", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:53:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:53:30] [INFO] Sending instructions to 917202000200 [2026-01-10 18:53:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:53:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:53:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "455562c487ad4945ae55a697143b5ebc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:53:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkFGNEY2RDJBNDM0MDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkFGNEY2RDJBNDM0MDY5AA==\",\"timestamp\":\"1768051408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:53:30+05:30"} [2026-01-10 18:53:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkFGNEY2RDJBNDM0MDY5AA== [2026-01-10 18:53:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:53:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkFGNEY2RDJBNDM0MDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzUwMkFGNEY2RDJBNDM0MDY5AA==\",\"timestamp\":\"1768051408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:53:30+05:30"} [2026-01-10 18:53:31] [DEBUG] Ignoring event: delivered [2026-01-10 18:53:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:23:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNEE3N0JBMTlGQjQzNEM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNEE3N0JBMTlGQjQzNEM4AA==", "timestamp": "1768051413", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:53:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:53:35] [INFO] Sending instructions to 917202000200 [2026-01-10 18:53:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:53:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:53:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:53:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNEE3N0JBMTlGQjQzNEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNEE3N0JBMTlGQjQzNEM4AA==\",\"timestamp\":\"1768051413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:53:35+05:30"} [2026-01-10 18:53:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNEE3N0JBMTlGQjQzNEM4AA== [2026-01-10 18:53:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b883f087ab248008a55a03443d6e44f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:53:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:53:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNEE3N0JBMTlGQjQzNEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlGNEE3N0JBMTlGQjQzNEM4AA==\",\"timestamp\":\"1768051413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:53:35+05:30"} [2026-01-10 18:53:36] [DEBUG] Ignoring event: delivered [2026-01-10 18:53:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:23:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTcwRjRFRDEwOEQ5MUZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTcwRjRFRDEwOEQ5MUZCAA==", "timestamp": "1768051419", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:53:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:53:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:53:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:53:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:53:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16184cb983654713840b861cb8109c66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:53:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTcwRjRFRDEwOEQ5MUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTcwRjRFRDEwOEQ5MUZCAA==\",\"timestamp\":\"1768051419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:53:41+05:30"} [2026-01-10 18:53:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTcwRjRFRDEwOEQ5MUZCAA== [2026-01-10 18:53:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:53:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTcwRjRFRDEwOEQ5MUZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTcwRjRFRDEwOEQ5MUZCAA==\",\"timestamp\":\"1768051419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:53:41+05:30"} [2026-01-10 18:53:42] [DEBUG] Ignoring event: delivered [2026-01-10 18:54:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:24:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MjNFQTVDNTkzQzNBMzI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MjNFQTVDNTkzQzNBMzI3AA==", "timestamp": "1768051454", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:54:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:54:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:54:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:54:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:54:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "425060ae52fa428daf3deb3eefa5f2d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:54:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MjNFQTVDNTkzQzNBMzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MjNFQTVDNTkzQzNBMzI3AA==\",\"timestamp\":\"1768051454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:54:16+05:30"} [2026-01-10 18:54:17] [DEBUG] Ignoring event: delivered [2026-01-10 18:54:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:54:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MjNFQTVDNTkzQzNBMzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MjNFQTVDNTkzQzNBMzI3AA==\",\"timestamp\":\"1768051454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:54:16+05:30"} [2026-01-10 18:54:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1MjNFQTVDNTkzQzNBMzI3AA== [2026-01-10 18:54:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:24:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFNUQ3REY2MDNFRTcwMDIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFNUQ3REY2MDNFRTcwMDIwAA==", "timestamp": "1768051460", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:54:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:54:21] [INFO] Sending instructions to 917202000200 [2026-01-10 18:54:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:54:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:54:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f663cf34b1804f85864db1ba9ce8e100", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:54:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:24:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMEUzQzgwOTExNTYxNjZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMEUzQzgwOTExNTYxNjZGAA==", "timestamp": "1768051465", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:54:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:54:27] [INFO] Sending instructions to 917202000200 [2026-01-10 18:54:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:54:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:54:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a40dee07d274f0db2c05b80e357e92d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:54:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:54:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFNUQ3REY2MDNFRTcwMDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFNUQ3REY2MDNFRTcwMDIwAA==\",\"timestamp\":\"1768051460\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:54:27+05:30"} [2026-01-10 18:54:28] [DEBUG] Ignoring event: delivered [2026-01-10 18:54:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:54:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBFNUQ3REY2MDNFRTcwMDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMEUzQzgwOTExNTYxNjZGAA==\",\"timestamp\":\"1768051465\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:54:29+05:30"} [2026-01-10 18:54:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMEUzQzgwOTExNTYxNjZGAA== [2026-01-10 18:54:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:54:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMEUzQzgwOTExNTYxNjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDMEUzQzgwOTExNTYxNjZGAA==\",\"timestamp\":\"1768051465\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:54:29+05:30"} [2026-01-10 18:54:30] [DEBUG] Ignoring event: delivered [2026-01-10 18:55:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:25:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5Mjg5OUIyRDcwRUM4QjMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5Mjg5OUIyRDcwRUM4QjMyAA==", "timestamp": "1768051501", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:55:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:55:03] [INFO] Sending instructions to 917202000200 [2026-01-10 18:55:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:55:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:55:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aeb0a58994b142048450bc5ce3585594", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5Mjg5OUIyRDcwRUM4QjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5Mjg5OUIyRDcwRUM4QjMyAA==\",\"timestamp\":\"1768051501\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:03+05:30"} [2026-01-10 18:55:04] [DEBUG] Ignoring event: delivered [2026-01-10 18:55:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5Mjg5OUIyRDcwRUM4QjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5Mjg5OUIyRDcwRUM4QjMyAA==\",\"timestamp\":\"1768051501\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:03+05:30"} [2026-01-10 18:55:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5Mjg5OUIyRDcwRUM4QjMyAA== [2026-01-10 18:55:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:25:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwNDIxRTI3MTVCMDZGQ0Y2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwNDIxRTI3MTVCMDZGQ0Y2AA==", "timestamp": "1768051507", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:55:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:55:08] [INFO] Sending instructions to 917202000200 [2026-01-10 18:55:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:55:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:55:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a941e7a365dc4315ba6d72f2730987a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:55:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwNDIxRTI3MTVCMDZGQ0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwNDIxRTI3MTVCMDZGQ0Y2AA==\",\"timestamp\":\"1768051507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:09+05:30"} [2026-01-10 18:55:09] [DEBUG] Ignoring event: delivered [2026-01-10 18:55:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwNDIxRTI3MTVCMDZGQ0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwNDIxRTI3MTVCMDZGQ0Y2AA==\",\"timestamp\":\"1768051507\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:09+05:30"} [2026-01-10 18:55:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYwNDIxRTI3MTVCMDZGQ0Y2AA== [2026-01-10 18:55:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:25:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxMkEzNEQxMzk4MkRFQTdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxMkEzNEQxMzk4MkRFQTdFAA==", "timestamp": "1768051512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:55:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:55:14] [INFO] Sending instructions to 917202000200 [2026-01-10 18:55:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:55:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:55:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "341e05edfb5f486d933573b3179bf183", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:55:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxMkEzNEQxMzk4MkRFQTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxMkEzNEQxMzk4MkRFQTdFAA==\",\"timestamp\":\"1768051512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:15+05:30"} [2026-01-10 18:55:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxMkEzNEQxMzk4MkRFQTdFAA== [2026-01-10 18:55:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxMkEzNEQxMzk4MkRFQTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IxMkEzNEQxMzk4MkRFQTdFAA==\",\"timestamp\":\"1768051512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:15+05:30"} [2026-01-10 18:55:16] [DEBUG] Ignoring event: delivered [2026-01-10 18:55:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:25:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc5MDY4NTRFNTRDMTI5NEFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc5MDY4NTRFNTRDMTI5NEFDAA==", "timestamp": "1768051517", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:55:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:55:19] [INFO] Sending instructions to 917202000200 [2026-01-10 18:55:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:55:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:55:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "143d48ab2de14c0ea737addcee19da4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc5MDY4NTRFNTRDMTI5NEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc5MDY4NTRFNTRDMTI5NEFDAA==\",\"timestamp\":\"1768051517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:20+05:30"} [2026-01-10 18:55:20] [DEBUG] Ignoring event: delivered [2026-01-10 18:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc5MDY4NTRFNTRDMTI5NEFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc5MDY4NTRFNTRDMTI5NEFDAA==\",\"timestamp\":\"1768051517\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:20+05:30"} [2026-01-10 18:55:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjc5MDY4NTRFNTRDMTI5NEFDAA== [2026-01-10 18:55:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:25:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1ODk3NEUxMzFCNDkwODBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1ODk3NEUxMzFCNDkwODBEAA==", "timestamp": "1768051553", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:55:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:55:55] [INFO] Sending instructions to 917202000200 [2026-01-10 18:55:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:55:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:55:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6675782a628424b8daf2b3f6c8f2e6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1ODk3NEUxMzFCNDkwODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1ODk3NEUxMzFCNDkwODBEAA==\",\"timestamp\":\"1768051553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:56+05:30"} [2026-01-10 18:55:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1ODk3NEUxMzFCNDkwODBEAA== [2026-01-10 18:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1ODk3NEUxMzFCNDkwODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE1ODk3NEUxMzFCNDkwODBEAA==\",\"timestamp\":\"1768051553\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:55:56+05:30"} [2026-01-10 18:55:57] [DEBUG] Ignoring event: delivered [2026-01-10 18:56:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:26:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwQTcwMEE1M0YyODNGQ0MxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwQTcwMEE1M0YyODNGQ0MxAA==", "timestamp": "1768051558", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:56:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:56:00] [INFO] Sending instructions to 917202000200 [2026-01-10 18:56:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:56:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:56:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1460595c9f7410a9a0a38b7849e140c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:56:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:26:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3MzBCMkI0Mzk0RTgwRTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3MzBCMkI0Mzk0RTgwRTUzAA==", "timestamp": "1768051563", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:56:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:56:05] [INFO] Sending instructions to 917202000200 [2026-01-10 18:56:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:56:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:56:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwQTcwMEE1M0YyODNGQ0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwQTcwMEE1M0YyODNGQ0MxAA==\",\"timestamp\":\"1768051558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:04+05:30"} [2026-01-10 18:56:05] [DEBUG] Ignoring event: delivered [2026-01-10 18:56:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1787fe0c35543f9a3e0999a2ac8149c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:56:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwQTcwMEE1M0YyODNGQ0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwQTcwMEE1M0YyODNGQ0MxAA==\",\"timestamp\":\"1768051558\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:04+05:30"} [2026-01-10 18:56:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjYwQTcwMEE1M0YyODNGQ0MxAA== [2026-01-10 18:56:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3MzBCMkI0Mzk0RTgwRTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3MzBCMkI0Mzk0RTgwRTUzAA==\",\"timestamp\":\"1768051563\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:07+05:30"} [2026-01-10 18:56:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3MzBCMkI0Mzk0RTgwRTUzAA== [2026-01-10 18:56:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3MzBCMkI0Mzk0RTgwRTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU3MzBCMkI0Mzk0RTgwRTUzAA==\",\"timestamp\":\"1768051563\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:07+05:30"} [2026-01-10 18:56:07] [DEBUG] Ignoring event: delivered [2026-01-10 18:56:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:26:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDRkU0OUVGNjk4RDkzRjc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDRkU0OUVGNjk4RDkzRjc2AA==", "timestamp": "1768051568", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:56:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:56:10] [INFO] Sending instructions to 917202000200 [2026-01-10 18:56:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:56:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:56:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5eb8a7e47f64c459b03217e69bad2c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:56:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDRkU0OUVGNjk4RDkzRjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDRkU0OUVGNjk4RDkzRjc2AA==\",\"timestamp\":\"1768051568\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:14+05:30"} [2026-01-10 18:56:17] [DEBUG] Ignoring event: delivered [2026-01-10 18:56:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDRkU0OUVGNjk4RDkzRjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDRkU0OUVGNjk4RDkzRjc2AA==\",\"timestamp\":\"1768051568\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:14+05:30"} [2026-01-10 18:56:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFDRkU0OUVGNjk4RDkzRjc2AA== [2026-01-10 18:56:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:26:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJEREQzMTlCRjlCRTUzMjIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJEREQzMTlCRjlCRTUzMjIwAA==", "timestamp": "1768051604", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:56:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:56:46] [INFO] Sending instructions to 917202000200 [2026-01-10 18:56:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:56:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:56:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18a0479e8c7f488e8b55cab993cfdfb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:56:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:26:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRkFGMUVFMjg5MjUyNDYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRkFGMUVFMjg5MjUyNDYzAA==", "timestamp": "1768051609", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:56:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:56:51] [INFO] Sending instructions to 917202000200 [2026-01-10 18:56:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:56:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:56:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3efd119c6d31473aabe203fe3b4282d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:56:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:26:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NzU5REM4OEQ4Q0YwNjZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NzU5REM4OEQ4Q0YwNjZGAA==", "timestamp": "1768051615", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:56:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:56:57] [INFO] Sending instructions to 917202000200 [2026-01-10 18:56:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:56:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:56:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8626d5fb74e54224951651f4d44d145d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:57:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJEREQzMTlCRjlCRTUzMjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJEREQzMTlCRjlCRTUzMjIwAA==\",\"timestamp\":\"1768051604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:58+05:30"} [2026-01-10 18:57:01] [DEBUG] Ignoring event: delivered [2026-01-10 18:57:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJEREQzMTlCRjlCRTUzMjIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJEREQzMTlCRjlCRTUzMjIwAA==\",\"timestamp\":\"1768051604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:58+05:30"} [2026-01-10 18:57:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJEREQzMTlCRjlCRTUzMjIwAA== [2026-01-10 18:57:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NzU5REM4OEQ4Q0YwNjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NzU5REM4OEQ4Q0YwNjZGAA==\",\"timestamp\":\"1768051615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:59+05:30"} [2026-01-10 18:57:02] [DEBUG] Ignoring event: delivered [2026-01-10 18:57:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NzU5REM4OEQ4Q0YwNjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NzU5REM4OEQ4Q0YwNjZGAA==\",\"timestamp\":\"1768051615\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:56:59+05:30"} [2026-01-10 18:57:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY4NzU5REM4OEQ4Q0YwNjZGAA== [2026-01-10 18:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRkFGMUVFMjg5MjUyNDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRkFGMUVFMjg5MjUyNDYzAA==\",\"timestamp\":\"1768051609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:57:10+05:30"} [2026-01-10 18:57:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRkFGMUVFMjg5MjUyNDYzAA== [2026-01-10 18:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:56:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRkFGMUVFMjg5MjUyNDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBRkFGMUVFMjg5MjUyNDYzAA==\",\"timestamp\":\"1768051609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:57:11+05:30"} [2026-01-10 18:57:11] [DEBUG] Ignoring event: delivered [2026-01-10 18:57:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:27:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFERkNBMTk4MDZDRjkwOTMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFERkNBMTk4MDZDRjkwOTMxAA==", "timestamp": "1768051651", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:57:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:57:33] [INFO] Sending instructions to 917202000200 [2026-01-10 18:57:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:57:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:57:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "17c2a404aed54adc8d1fe5ac850c1167", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:57:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:27:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFNUNBRUE3ODFCMDczNTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFNUNBRUE3ODFCMDczNTRFAA==", "timestamp": "1768051657", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:57:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:57:39] [INFO] Sending instructions to 917202000200 [2026-01-10 18:57:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:57:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:57:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e36fd9a3d7b7439baad25fa3db416011", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:57:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:27:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1OTFDQjg3NDE5QTZEQTRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1OTFDQjg3NDE5QTZEQTRFAA==", "timestamp": "1768051662", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:57:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:57:44] [INFO] Sending instructions to 917202000200 [2026-01-10 18:57:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:57:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:57:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c47927f93ce42c793012d83dcfb42f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:57:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFERkNBMTk4MDZDRjkwOTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFERkNBMTk4MDZDRjkwOTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFERkNBMTk4MDZDRjkwOTMxAA==\",\"timestamp\":\"1768051651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:57:44+05:30"} [2026-01-10 18:57:45] [DEBUG] Ignoring event: delivered [2026-01-10 18:57:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFNUNBRUE3ODFCMDczNTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFNUNBRUE3ODFCMDczNTRFAA==\",\"timestamp\":\"1768051657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:57:45+05:30"} [2026-01-10 18:57:46] [DEBUG] Ignoring event: delivered [2026-01-10 18:57:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFNUNBRUE3ODFCMDczNTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFNUNBRUE3ODFCMDczNTRFAA==\",\"timestamp\":\"1768051657\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:57:44+05:30"} [2026-01-10 18:57:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFNUNBRUE3ODFCMDczNTRFAA== [2026-01-10 18:57:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1OTFDQjg3NDE5QTZEQTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1OTFDQjg3NDE5QTZEQTRFAA==\",\"timestamp\":\"1768051662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:57:48+05:30"} [2026-01-10 18:57:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1OTFDQjg3NDE5QTZEQTRFAA== [2026-01-10 18:57:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1OTFDQjg3NDE5QTZEQTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM1OTFDQjg3NDE5QTZEQTRFAA==\",\"timestamp\":\"1768051662\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:57:58+05:30"} [2026-01-10 18:57:59] [DEBUG] Ignoring event: delivered [2026-01-10 18:58:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:28:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEVBQUE4QjY1NkNENUM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEVBQUE4QjY1NkNENUM2AA==", "timestamp": "1768051698", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:58:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:58:20] [INFO] Sending instructions to 917202000200 [2026-01-10 18:58:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:58:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:58:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f25aed7894964e11a20fa03e6baba2b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:58:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:28:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjc0MkE0NzA4RjREOTg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjc0MkE0NzA4RjREOTg4AA==", "timestamp": "1768051703", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:58:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:58:25] [INFO] Sending instructions to 917202000200 [2026-01-10 18:58:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:58:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:58:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f839785953a446a884818b8e3ea179f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:58:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEVBQUE4QjY1NkNENUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEVBQUE4QjY1NkNENUM2AA==\",\"timestamp\":\"1768051698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:28+05:30"} [2026-01-10 18:58:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEVBQUE4QjY1NkNENUM2AA== [2026-01-10 18:58:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:28:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RDBBNzQ4Njk2QTdBODU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RDBBNzQ4Njk2QTdBODU5AA==", "timestamp": "1768051708", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:58:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:58:30] [INFO] Sending instructions to 917202000200 [2026-01-10 18:58:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:58:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:58:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adf00bcc5954496a8654223d06218007", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:58:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEVBQUE4QjY1NkNENUM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEVBQUE4QjY1NkNENUM2AA==\",\"timestamp\":\"1768051698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:33+05:30"} [2026-01-10 18:58:34] [DEBUG] Ignoring event: delivered [2026-01-10 18:58:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:28:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwRjkzQ0JGRUY1Qzk5MzI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwRjkzQ0JGRUY1Qzk5MzI2AA==", "timestamp": "1768051713", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:58:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:58:35] [INFO] Sending instructions to 917202000200 [2026-01-10 18:58:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:58:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjc0MkE0NzA4RjREOTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjc0MkE0NzA4RjREOTg4AA==\",\"timestamp\":\"1768051703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:34+05:30"} [2026-01-10 18:58:35] [DEBUG] Ignoring event: delivered [2026-01-10 18:58:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f7d8b0aa4eb428e87e719ef144f6726", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:58:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RDBBNzQ4Njk2QTdBODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RDBBNzQ4Njk2QTdBODU5AA==\",\"timestamp\":\"1768051708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:36+05:30"} [2026-01-10 18:58:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RDBBNzQ4Njk2QTdBODU5AA== [2026-01-10 18:58:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:28:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QTExMzQ2RkMxQ0Y5Q0U3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QTExMzQ2RkMxQ0Y5Q0U3AA==", "timestamp": "1768051718", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:58:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:58:40] [INFO] Sending instructions to 917202000200 [2026-01-10 18:58:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:58:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:58:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RDBBNzQ4Njk2QTdBODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RDBBNzQ4Njk2QTdBODU5AA==\",\"timestamp\":\"1768051708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:40+05:30"} [2026-01-10 18:58:40] [DEBUG] Ignoring event: delivered [2026-01-10 18:58:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8eae7ea432cf4ea1987703e76cd50562", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:58:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwRjkzQ0JGRUY1Qzk5MzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwRjkzQ0JGRUY1Qzk5MzI2AA==\",\"timestamp\":\"1768051713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:40+05:30"} [2026-01-10 18:58:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwRjkzQ0JGRUY1Qzk5MzI2AA== [2026-01-10 18:58:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjc0MkE0NzA4RjREOTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjc0MkE0NzA4RjREOTg4AA==\",\"timestamp\":\"1768051703\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:40+05:30"} [2026-01-10 18:58:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThCMjc0MkE0NzA4RjREOTg4AA== [2026-01-10 18:58:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QTExMzQ2RkMxQ0Y5Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QTExMzQ2RkMxQ0Y5Q0U3AA==\",\"timestamp\":\"1768051718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:44+05:30"} [2026-01-10 18:58:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QTExMzQ2RkMxQ0Y5Q0U3AA== [2026-01-10 18:58:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwRjkzQ0JGRUY1Qzk5MzI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwRjkzQ0JGRUY1Qzk5MzI2AA==\",\"timestamp\":\"1768051713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:44+05:30"} [2026-01-10 18:58:45] [DEBUG] Ignoring event: delivered [2026-01-10 18:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QTExMzQ2RkMxQ0Y5Q0U3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0QTExMzQ2RkMxQ0Y5Q0U3AA==\",\"timestamp\":\"1768051718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:58:46+05:30"} [2026-01-10 18:58:47] [DEBUG] Ignoring event: delivered [2026-01-10 18:59:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:29:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0RDU5MURGNDI4NTE3N0ExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0RDU5MURGNDI4NTE3N0ExAA==", "timestamp": "1768051754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:59:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:59:16] [INFO] Sending instructions to 917202000200 [2026-01-10 18:59:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:59:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:59:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "811334234ac64cf494dc4e905a9f8c22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:59:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:29:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDOTI3REUxQ0JFNjVDN0U0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDOTI3REUxQ0JFNjVDN0U0AA==", "timestamp": "1768051759", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:59:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 18:59:21] [INFO] Sending instructions to 917202000200 [2026-01-10 18:59:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:59:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:59:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d25ac7413d0646159b8e619d8b192c38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:59:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0RDU5MURGNDI4NTE3N0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0RDU5MURGNDI4NTE3N0ExAA==\",\"timestamp\":\"1768051754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:59:25+05:30"} [2026-01-10 18:59:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0RDU5MURGNDI4NTE3N0ExAA== [2026-01-10 18:59:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:29:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5ODEzRjY1NzU5RkUyM0JDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5ODEzRjY1NzU5RkUyM0JDAA==", "timestamp": "1768051764", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 18:59:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 18:59:26] [INFO] Sending instructions to 917202000200 [2026-01-10 18:59:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 18:59:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 18:59:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f03987c914dc4627838d6ff24996928f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 18:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDOTI3REUxQ0JFNjVDN0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDOTI3REUxQ0JFNjVDN0U0AA==\",\"timestamp\":\"1768051759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:59:31+05:30"} [2026-01-10 18:59:32] [DEBUG] Ignoring event: delivered [2026-01-10 18:59:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:59:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0RDU5MURGNDI4NTE3N0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ0RDU5MURGNDI4NTE3N0ExAA==\",\"timestamp\":\"1768051754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:59:32+05:30"} [2026-01-10 18:59:32] [DEBUG] Ignoring event: delivered [2026-01-10 18:59:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDOTI3REUxQ0JFNjVDN0U0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDOTI3REUxQ0JFNjVDN0U0AA==\",\"timestamp\":\"1768051759\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T18:59:32+05:30"} [2026-01-10 18:59:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURDOTI3REUxQ0JFNjVDN0U0AA== [2026-01-10 18:59:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:59:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5ODEzRjY1NzU5RkUyM0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5ODEzRjY1NzU5RkUyM0JDAA==\",\"timestamp\":\"1768051764\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:59:44+05:30"} [2026-01-10 18:59:45] [DEBUG] Ignoring event: delivered [2026-01-10 18:59:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T18:59:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5ODEzRjY1NzU5RkUyM0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5ODEzRjY1NzU5RkUyM0JDAA==\",\"timestamp\":\"1768051764\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T18:59:43+05:30"} [2026-01-10 18:59:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ5ODEzRjY1NzU5RkUyM0JDAA== [2026-01-10 19:00:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:30:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NUE2MjY0MkJFNjU5OTQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NUE2MjY0MkJFNjU5OTQxAA==", "timestamp": "1768051801", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:00:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:00:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:00:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:00:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:00:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "689ed3360c1c4e098b795441b282e1e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:00:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:30:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5M0M1QzAxMDk2NDA3QTVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5M0M1QzAxMDk2NDA3QTVGAA==", "timestamp": "1768051806", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:00:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:00:08] [INFO] Sending instructions to 917202000200 [2026-01-10 19:00:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:00:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:00:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbae77b769fe4224a4e6c548b80b0ff6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:00:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:00:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NUE2MjY0MkJFNjU5OTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NUE2MjY0MkJFNjU5OTQxAA==\",\"timestamp\":\"1768051801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:00:10+05:30"} [2026-01-10 19:00:10] [DEBUG] Ignoring event: delivered [2026-01-10 19:00:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5M0M1QzAxMDk2NDA3QTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5M0M1QzAxMDk2NDA3QTVGAA==\",\"timestamp\":\"1768051806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:00:10+05:30"} [2026-01-10 19:00:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5M0M1QzAxMDk2NDA3QTVGAA== [2026-01-10 19:00:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:00:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NUE2MjY0MkJFNjU5OTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NUE2MjY0MkJFNjU5OTQxAA==\",\"timestamp\":\"1768051801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:00:12+05:30"} [2026-01-10 19:00:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkY4NUE2MjY0MkJFNjU5OTQxAA== [2026-01-10 19:00:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5M0M1QzAxMDk2NDA3QTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE5M0M1QzAxMDk2NDA3QTVGAA==\",\"timestamp\":\"1768051806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:00:13+05:30"} [2026-01-10 19:00:13] [DEBUG] Ignoring event: delivered [2026-01-10 19:00:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:30:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0QjlFNTY2NDUxOTkyOTU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0QjlFNTY2NDUxOTkyOTU4AA==", "timestamp": "1768051813", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:00:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:00:15] [INFO] Sending instructions to 917202000200 [2026-01-10 19:00:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:00:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:00:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae50dad34e0a42eb90bfa56f2e39e0bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:00:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0QjlFNTY2NDUxOTkyOTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0QjlFNTY2NDUxOTkyOTU4AA==\",\"timestamp\":\"1768051813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:00:16+05:30"} [2026-01-10 19:00:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0QjlFNTY2NDUxOTkyOTU4AA== [2026-01-10 19:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:00:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0QjlFNTY2NDUxOTkyOTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEU0QjlFNTY2NDUxOTkyOTU4AA==\",\"timestamp\":\"1768051813\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:00:16+05:30"} [2026-01-10 19:00:17] [DEBUG] Ignoring event: delivered [2026-01-10 19:00:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:30:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCNDZDQjQ1RjI2NzUyRDc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCNDZDQjQ1RjI2NzUyRDc3AA==", "timestamp": "1768051820", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:00:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:00:26] [INFO] Sending instructions to 917202000200 [2026-01-10 19:00:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:00:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:00:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b5b1e532801418388215b3f3817ca00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCNDZDQjQ1RjI2NzUyRDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCNDZDQjQ1RjI2NzUyRDc3AA==\",\"timestamp\":\"1768051820\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:00:26+05:30"} [2026-01-10 19:00:26] [DEBUG] Ignoring event: delivered [2026-01-10 19:00:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:00:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCNDZDQjQ1RjI2NzUyRDc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCNDZDQjQ1RjI2NzUyRDc3AA==\",\"timestamp\":\"1768051820\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:00:26+05:30"} [2026-01-10 19:00:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhCNDZDQjQ1RjI2NzUyRDc3AA== [2026-01-10 19:01:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:31:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3ODc5NzQzQzA2RkVFNjE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3ODc5NzQzQzA2RkVFNjE3AA==", "timestamp": "1768051860", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:01:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:01:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:01:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:01:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:01:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a026e7a0f594c61af6f05c6ddba76e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:01:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3ODc5NzQzQzA2RkVFNjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3ODc5NzQzQzA2RkVFNjE3AA==\",\"timestamp\":\"1768051860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:04+05:30"} [2026-01-10 19:01:05] [DEBUG] Ignoring event: delivered [2026-01-10 19:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3ODc5NzQzQzA2RkVFNjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3ODc5NzQzQzA2RkVFNjE3AA==\",\"timestamp\":\"1768051860\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:05+05:30"} [2026-01-10 19:01:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA3ODc5NzQzQzA2RkVFNjE3AA== [2026-01-10 19:01:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:31:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzNDY2NTc5NEI5OTM4MTlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzNDY2NTc5NEI5OTM4MTlFAA==", "timestamp": "1768051865", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:01:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:01:07] [INFO] Sending instructions to 917202000200 [2026-01-10 19:01:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:01:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:01:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8644f3c0d40743029e2debf5af2f3045", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:01:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:31:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2MUZBOEREOEVGRkUxNjNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2MUZBOEREOEVGRkUxNjNGAA==", "timestamp": "1768051870", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:01:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:01:12] [INFO] Sending instructions to 917202000200 [2026-01-10 19:01:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:01:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:01:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0638b28fbe484302b4323e809b1b8c2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:01:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:31:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEyRDVERkZEM0M3N0NENjRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEyRDVERkZEM0M3N0NENjRGAA==", "timestamp": "1768051875", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:01:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:01:17] [INFO] Sending instructions to 917202000200 [2026-01-10 19:01:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:01:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:01:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfaa72a213ba4621be4ca81253eb6bf3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:01:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzNDY2NTc5NEI5OTM4MTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzNDY2NTc5NEI5OTM4MTlFAA==\",\"timestamp\":\"1768051865\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:17+05:30"} [2026-01-10 19:01:18] [DEBUG] Ignoring event: delivered [2026-01-10 19:01:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzNDY2NTc5NEI5OTM4MTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzNDY2NTc5NEI5OTM4MTlFAA==\",\"timestamp\":\"1768051865\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:20+05:30"} [2026-01-10 19:01:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzNDY2NTc5NEI5OTM4MTlFAA== [2026-01-10 19:01:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:31:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4OUI5NkYxQ0MzNzJGOUM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4OUI5NkYxQ0MzNzJGOUM5AA==", "timestamp": "1768051880", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:01:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:01:22] [INFO] Sending instructions to 917202000200 [2026-01-10 19:01:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:01:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:01:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "57357da1f885454a901e2751b9d10221", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:01:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2MUZBOEREOEVGRkUxNjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2MUZBOEREOEVGRkUxNjNGAA==\",\"timestamp\":\"1768051870\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:22+05:30"} [2026-01-10 19:01:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2MUZBOEREOEVGRkUxNjNGAA== [2026-01-10 19:01:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEyRDVERkZEM0M3N0NENjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEyRDVERkZEM0M3N0NENjRGAA==\",\"timestamp\":\"1768051875\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:22+05:30"} [2026-01-10 19:01:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEyRDVERkZEM0M3N0NENjRGAA== [2026-01-10 19:01:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2MUZBOEREOEVGRkUxNjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUM2MUZBOEREOEVGRkUxNjNGAA==\",\"timestamp\":\"1768051870\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:22+05:30"} [2026-01-10 19:01:23] [DEBUG] Ignoring event: delivered [2026-01-10 19:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEyRDVERkZEM0M3N0NENjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTEyRDVERkZEM0M3N0NENjRGAA==\",\"timestamp\":\"1768051875\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:29+05:30"} [2026-01-10 19:01:31] [DEBUG] Ignoring event: delivered [2026-01-10 19:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4OUI5NkYxQ0MzNzJGOUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4OUI5NkYxQ0MzNzJGOUM5AA==\",\"timestamp\":\"1768051880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:29+05:30"} [2026-01-10 19:01:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4OUI5NkYxQ0MzNzJGOUM5AA== [2026-01-10 19:01:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4OUI5NkYxQ0MzNzJGOUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY4OUI5NkYxQ0MzNzJGOUM5AA==\",\"timestamp\":\"1768051880\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:01:33+05:30"} [2026-01-10 19:01:36] [DEBUG] Ignoring event: delivered [2026-01-10 19:01:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:31:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFMkM5RTM0OTNFODNGQzVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFMkM5RTM0OTNFODNGQzVEAA==", "timestamp": "1768051916", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:01:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:01:58] [INFO] Sending instructions to 917202000200 [2026-01-10 19:01:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:01:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:01:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3b23a0c738c46bc8e65db972c75baa8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFMkM5RTM0OTNFODNGQzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFMkM5RTM0OTNFODNGQzVEAA==\",\"timestamp\":\"1768051916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:00+05:30"} [2026-01-10 19:02:01] [DEBUG] Ignoring event: delivered [2026-01-10 19:02:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:01:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFMkM5RTM0OTNFODNGQzVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFMkM5RTM0OTNFODNGQzVEAA==\",\"timestamp\":\"1768051916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:04+05:30"} [2026-01-10 19:02:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJFMkM5RTM0OTNFODNGQzVEAA== [2026-01-10 19:02:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:32:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3OUFDNTk0NDJGNzQ3OTdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3OUFDNTk0NDJGNzQ3OTdFAA==", "timestamp": "1768051922", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:02:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:02:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:02:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:02:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:02:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db43ae1f06034522a365e57029b804f0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:02:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:32:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0Qjc2NzA0MDZBODMyODA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0Qjc2NzA0MDZBODMyODA0AA==", "timestamp": "1768051928", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:02:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:02:10] [INFO] Sending instructions to 917202000200 [2026-01-10 19:02:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:02:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:02:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de57a316ca504b23a76a7937a0f05e0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:02:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3OUFDNTk0NDJGNzQ3OTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3OUFDNTk0NDJGNzQ3OTdFAA==\",\"timestamp\":\"1768051922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:17+05:30"} [2026-01-10 19:02:17] [DEBUG] Ignoring event: delivered [2026-01-10 19:02:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0Qjc2NzA0MDZBODMyODA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0Qjc2NzA0MDZBODMyODA0AA==\",\"timestamp\":\"1768051928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:17+05:30"} [2026-01-10 19:02:18] [DEBUG] Ignoring event: delivered [2026-01-10 19:02:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3OUFDNTk0NDJGNzQ3OTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3OUFDNTk0NDJGNzQ3OTdFAA==\",\"timestamp\":\"1768051922\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:17+05:30"} [2026-01-10 19:02:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ3OUFDNTk0NDJGNzQ3OTdFAA== [2026-01-10 19:02:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0Qjc2NzA0MDZBODMyODA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0Qjc2NzA0MDZBODMyODA0AA==\",\"timestamp\":\"1768051928\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:27+05:30"} [2026-01-10 19:02:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY0Qjc2NzA0MDZBODMyODA0AA== [2026-01-10 19:02:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:32:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMENERDk2QkMzOUQ3RDk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMENERDk2QkMzOUQ3RDk0AA==", "timestamp": "1768051964", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:02:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:02:46] [INFO] Sending instructions to 917202000200 [2026-01-10 19:02:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:02:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:02:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53e9cbbe296a4da7aa3469b588ea89d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:02:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMENERDk2QkMzOUQ3RDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMENERDk2QkMzOUQ3RDk0AA==\",\"timestamp\":\"1768051964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:49+05:30"} [2026-01-10 19:02:49] [DEBUG] Ignoring event: delivered [2026-01-10 19:02:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:32:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQzMDMxMTRFNjI3MzYxMENEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQzMDMxMTRFNjI3MzYxMENEAA==", "timestamp": "1768051970", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:02:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:02:52] [INFO] Sending instructions to 917202000200 [2026-01-10 19:02:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:02:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:02:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd13c273a3824d4ca06260a20a078834", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:02:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMENERDk2QkMzOUQ3RDk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMENERDk2QkMzOUQ3RDk0AA==\",\"timestamp\":\"1768051964\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:57+05:30"} [2026-01-10 19:02:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMENERDk2QkMzOUQ3RDk0AA== [2026-01-10 19:02:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:32:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyRDc1OUU2NjVDOUZFMjJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyRDc1OUU2NjVDOUZFMjJGAA==", "timestamp": "1768051976", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:02:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:02:57] [INFO] Sending instructions to 917202000200 [2026-01-10 19:02:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:02:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:02:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b75f915ad98544a6bd40afb1abb5a6c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:02:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyRDc1OUU2NjVDOUZFMjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyRDc1OUU2NjVDOUZFMjJGAA==\",\"timestamp\":\"1768051976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:59+05:30"} [2026-01-10 19:02:59] [DEBUG] Ignoring event: delivered [2026-01-10 19:03:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQzMDMxMTRFNjI3MzYxMENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQzMDMxMTRFNjI3MzYxMENEAA==\",\"timestamp\":\"1768051970\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:02:59+05:30"} [2026-01-10 19:03:00] [DEBUG] Ignoring event: delivered [2026-01-10 19:03:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQzMDMxMTRFNjI3MzYxMENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQzMDMxMTRFNjI3MzYxMENEAA==\",\"timestamp\":\"1768051970\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:03:00+05:30"} [2026-01-10 19:03:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQzMDMxMTRFNjI3MzYxMENEAA== [2026-01-10 19:03:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:33:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwQzkzMzg0M0Y1Q0VCRjMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwQzkzMzg0M0Y1Q0VCRjMyAA==", "timestamp": "1768051981", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:03:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:03:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:03:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:03:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:03:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91a91308358f4db699905e91289d81a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:03:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:03:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwQzkzMzg0M0Y1Q0VCRjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwQzkzMzg0M0Y1Q0VCRjMyAA==\",\"timestamp\":\"1768051981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:03:08+05:30"} [2026-01-10 19:03:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwQzkzMzg0M0Y1Q0VCRjMyAA== [2026-01-10 19:03:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:02:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyRDc1OUU2NjVDOUZFMjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyRDc1OUU2NjVDOUZFMjJGAA==\",\"timestamp\":\"1768051976\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:03:08+05:30"} [2026-01-10 19:03:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUyRDc1OUU2NjVDOUZFMjJGAA== [2026-01-10 19:03:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:03:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwQzkzMzg0M0Y1Q0VCRjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkUwQzkzMzg0M0Y1Q0VCRjMyAA==\",\"timestamp\":\"1768051981\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:03:08+05:30"} [2026-01-10 19:03:10] [DEBUG] Ignoring event: delivered [2026-01-10 19:03:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:33:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3NTc4MjU2MjVDQjAwQTU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3NTc4MjU2MjVDQjAwQTU2AA==", "timestamp": "1768052017", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:03:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:03:40] [INFO] Sending instructions to 917202000200 [2026-01-10 19:03:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:03:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ab95c1ac8454746bf871b85f107f533", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:03:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:33:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRkQ5NkE3OEQyM0NCMTYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRkQ5NkE3OEQyM0NCMTYxAA==", "timestamp": "1768052024", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:03:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:03:46] [INFO] Sending instructions to 917202000200 [2026-01-10 19:03:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:03:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:03:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab584edd28124920b72be3fa82df2866", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:03:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRkQ5NkE3OEQyM0NCMTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRkQ5NkE3OEQyM0NCMTYxAA==\",\"timestamp\":\"1768052024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:03:49+05:30"} [2026-01-10 19:03:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:03:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3NTc4MjU2MjVDQjAwQTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3NTc4MjU2MjVDQjAwQTU2AA==\",\"timestamp\":\"1768052017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:03:51+05:30"} [2026-01-10 19:03:51] [DEBUG] Ignoring event: delivered [2026-01-10 19:03:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:33:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NzAzMEMyNEZERTNCN0Y1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NzAzMEMyNEZERTNCN0Y1AA==", "timestamp": "1768052036", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:03:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:03:58] [INFO] Sending instructions to 917202000200 [2026-01-10 19:03:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:03:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:03:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c245aae3b36043acbaf129b661b82488", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:03:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:03:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRkQ5NkE3OEQyM0NCMTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRkQ5NkE3OEQyM0NCMTYxAA==\",\"timestamp\":\"1768052024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:03:57+05:30"} [2026-01-10 19:03:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzRkQ5NkE3OEQyM0NCMTYxAA== [2026-01-10 19:03:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3NTc4MjU2MjVDQjAwQTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3NTc4MjU2MjVDQjAwQTU2AA==\",\"timestamp\":\"1768052017\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:03:57+05:30"} [2026-01-10 19:03:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM3NTc4MjU2MjVDQjAwQTU2AA== [2026-01-10 19:04:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:34:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxMzc3RTRGMkEwRjc0MjUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxMzc3RTRGMkEwRjc0MjUyAA==", "timestamp": "1768052046", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:04:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:04:08] [INFO] Sending instructions to 917202000200 [2026-01-10 19:04:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:04:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:04:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cac0991f40e24ddeab831c4ab1c009fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:04:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:03:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NzAzMEMyNEZERTNCN0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NzAzMEMyNEZERTNCN0Y1AA==\",\"timestamp\":\"1768052036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:04:09+05:30"} [2026-01-10 19:04:10] [DEBUG] Ignoring event: delivered [2026-01-10 19:04:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:03:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NzAzMEMyNEZERTNCN0Y1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NzAzMEMyNEZERTNCN0Y1AA==\",\"timestamp\":\"1768052036\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:04:11+05:30"} [2026-01-10 19:04:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5NzAzMEMyNEZERTNCN0Y1AA== [2026-01-10 19:04:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxMzc3RTRGMkEwRjc0MjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxMzc3RTRGMkEwRjc0MjUyAA==\",\"timestamp\":\"1768052046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:04:12+05:30"} [2026-01-10 19:04:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxMzc3RTRGMkEwRjc0MjUyAA== [2026-01-10 19:04:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:34:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NEQ1NDk5OTBGQjgzOTE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NEQ1NDk5OTBGQjgzOTE0AA==", "timestamp": "1768052054", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:04:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:04:15] [INFO] Sending instructions to 917202000200 [2026-01-10 19:04:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:04:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:04:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7124709dcf6c4229a2d94a4fe6efc663", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:04:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:04:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxMzc3RTRGMkEwRjc0MjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxMzc3RTRGMkEwRjc0MjUyAA==\",\"timestamp\":\"1768052046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:04:15+05:30"} [2026-01-10 19:04:16] [DEBUG] Ignoring event: delivered [2026-01-10 19:04:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:04:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NEQ1NDk5OTBGQjgzOTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NEQ1NDk5OTBGQjgzOTE0AA==\",\"timestamp\":\"1768052054\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:04:17+05:30"} [2026-01-10 19:04:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NEQ1NDk5OTBGQjgzOTE0AA== [2026-01-10 19:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:04:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NEQ1NDk5OTBGQjgzOTE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NEQ1NDk5OTBGQjgzOTE0AA==\",\"timestamp\":\"1768052054\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:04:21+05:30"} [2026-01-10 19:04:22] [DEBUG] Ignoring event: delivered [2026-01-10 19:04:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:34:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwREZBMkFCQkY2NTREMUQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwREZBMkFCQkY2NTREMUQyAA==", "timestamp": "1768052061", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:04:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:04:22] [INFO] Sending instructions to 917202000200 [2026-01-10 19:04:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:04:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:04:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2c98f52924b49cf82f25f994fda9f1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:04:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwREZBMkFCQkY2NTREMUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwREZBMkFCQkY2NTREMUQyAA==\",\"timestamp\":\"1768052061\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:04:32+05:30"} [2026-01-10 19:04:32] [DEBUG] Ignoring event: delivered [2026-01-10 19:04:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:04:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwREZBMkFCQkY2NTREMUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwREZBMkFCQkY2NTREMUQyAA==\",\"timestamp\":\"1768052061\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:04:42+05:30"} [2026-01-10 19:04:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcwREZBMkFCQkY2NTREMUQyAA== [2026-01-10 19:04:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:34:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTBBMDU4RDIzMjFCNTI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTBBMDU4RDIzMjFCNTI2AA==", "timestamp": "1768052097", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:04:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:04:58] [INFO] Sending instructions to 917202000200 [2026-01-10 19:04:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:04:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:04:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85d79b4e901c4273aaeee0693a6fa1c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:05:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:35:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRGOEVEN0U5QjdDRTE2MUE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRGOEVEN0U5QjdDRTE2MUE1AA==", "timestamp": "1768052102", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:05:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:05:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:05:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:05:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:05:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:04:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTBBMDU4RDIzMjFCNTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTBBMDU4RDIzMjFCNTI2AA==\",\"timestamp\":\"1768052097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:03+05:30"} [2026-01-10 19:05:04] [DEBUG] Ignoring event: delivered [2026-01-10 19:05:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9004f1f5efb41b58168d98f24500525", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:05:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:04:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTBBMDU4RDIzMjFCNTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTBBMDU4RDIzMjFCNTI2AA==\",\"timestamp\":\"1768052097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:04+05:30"} [2026-01-10 19:05:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAzOTBBMDU4RDIzMjFCNTI2AA== [2026-01-10 19:05:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:35:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxNUM3NTg1MjgwNTU4RkNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxNUM3NTg1MjgwNTU4RkNEAA==", "timestamp": "1768052107", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:05:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:05:08] [INFO] Sending instructions to 917202000200 [2026-01-10 19:05:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:05:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:05:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "283f2926cd3f4bf1b16b3f2cfa2eac43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRGOEVEN0U5QjdDRTE2MUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRGOEVEN0U5QjdDRTE2MUE1AA==\",\"timestamp\":\"1768052102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:10+05:30"} [2026-01-10 19:05:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRGOEVEN0U5QjdDRTE2MUE1AA== [2026-01-10 19:05:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRGOEVEN0U5QjdDRTE2MUE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRGOEVEN0U5QjdDRTE2MUE1AA==\",\"timestamp\":\"1768052102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:20+05:30"} [2026-01-10 19:05:21] [DEBUG] Ignoring event: delivered [2026-01-10 19:05:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxNUM3NTg1MjgwNTU4RkNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxNUM3NTg1MjgwNTU4RkNEAA==\",\"timestamp\":\"1768052107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:20+05:30"} [2026-01-10 19:05:21] [DEBUG] Ignoring event: delivered [2026-01-10 19:05:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxNUM3NTg1MjgwNTU4RkNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxNUM3NTg1MjgwNTU4RkNEAA==\",\"timestamp\":\"1768052107\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:20+05:30"} [2026-01-10 19:05:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYxNUM3NTg1MjgwNTU4RkNEAA== [2026-01-10 19:05:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:35:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMkVERDFEM0MwQUQ1MjI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMkVERDFEM0MwQUQ1MjI0AA==", "timestamp": "1768052142", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:05:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:05:44] [INFO] Sending instructions to 917202000200 [2026-01-10 19:05:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:05:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:05:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25c767d85af644e880ac2696535f196e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:05:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:35:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCQTgzNDFFMkM1REZERUIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCQTgzNDFFMkM1REZERUIzAA==", "timestamp": "1768052148", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:05:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:05:50] [INFO] Sending instructions to 917202000200 [2026-01-10 19:05:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:05:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:05:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMkVERDFEM0MwQUQ1MjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMkVERDFEM0MwQUQ1MjI0AA==\",\"timestamp\":\"1768052142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:49+05:30"} [2026-01-10 19:05:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:05:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "144f2f13c2284c2d8579618704d9d0f4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:05:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMkVERDFEM0MwQUQ1MjI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMkVERDFEM0MwQUQ1MjI0AA==\",\"timestamp\":\"1768052142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:53+05:30"} [2026-01-10 19:05:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQxMkVERDFEM0MwQUQ1MjI0AA== [2026-01-10 19:05:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:35:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCQkQ3OTBBNkQ5NzMxN0ExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCQkQ3OTBBNkQ5NzMxN0ExAA==", "timestamp": "1768052153", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:05:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:05:55] [INFO] Sending instructions to 917202000200 [2026-01-10 19:05:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:05:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:05:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCQTgzNDFFMkM1REZERUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCQTgzNDFFMkM1REZERUIzAA==\",\"timestamp\":\"1768052148\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:55+05:30"} [2026-01-10 19:05:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCQTgzNDFFMkM1REZERUIzAA== [2026-01-10 19:05:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08e5375baf2746138dadc504d04e2108", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:05:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCQTgzNDFFMkM1REZERUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZCQTgzNDFFMkM1REZERUIzAA==\",\"timestamp\":\"1768052148\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:05:57+05:30"} [2026-01-10 19:05:58] [DEBUG] Ignoring event: delivered [2026-01-10 19:06:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCQkQ3OTBBNkQ5NzMxN0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCQkQ3OTBBNkQ5NzMxN0ExAA==\",\"timestamp\":\"1768052153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:00+05:30"} [2026-01-10 19:06:01] [DEBUG] Ignoring event: delivered [2026-01-10 19:06:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:05:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCQkQ3OTBBNkQ5NzMxN0ExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCQkQ3OTBBNkQ5NzMxN0ExAA==\",\"timestamp\":\"1768052153\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:04+05:30"} [2026-01-10 19:06:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCQkQ3OTBBNkQ5NzMxN0ExAA== [2026-01-10 19:06:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:36:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyQ0UxNzUxRUQzQTgzQTc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyQ0UxNzUxRUQzQTgzQTc5AA==", "timestamp": "1768052190", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:06:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:06:31] [INFO] Sending instructions to 917202000200 [2026-01-10 19:06:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:06:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:06:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "673f685fb17a4ed98235737ad3ce51ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:06:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyQ0UxNzUxRUQzQTgzQTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyQ0UxNzUxRUQzQTgzQTc5AA==\",\"timestamp\":\"1768052190\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:34+05:30"} [2026-01-10 19:06:35] [DEBUG] Ignoring event: delivered [2026-01-10 19:06:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:36:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMTg5NkJCMTQwQzg3MDg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMTg5NkJCMTQwQzg3MDg4AA==", "timestamp": "1768052195", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:06:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:06:37] [INFO] Sending instructions to 917202000200 [2026-01-10 19:06:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:06:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:06:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6a465f332164a8cabef6a621e9616c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:06:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:36:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5NzhCQjA5MkQ3NDYwQUI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5NzhCQjA5MkQ3NDYwQUI4AA==", "timestamp": "1768052200", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:06:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:06:42] [INFO] Sending instructions to 917202000200 [2026-01-10 19:06:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:06:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:06:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff09ba2dd139416784af2b6291398de2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:06:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyQ0UxNzUxRUQzQTgzQTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyQ0UxNzUxRUQzQTgzQTc5AA==\",\"timestamp\":\"1768052190\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:42+05:30"} [2026-01-10 19:06:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyQ0UxNzUxRUQzQTgzQTc5AA== [2026-01-10 19:06:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMTg5NkJCMTQwQzg3MDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMTg5NkJCMTQwQzg3MDg4AA==\",\"timestamp\":\"1768052195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:42+05:30"} [2026-01-10 19:06:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMTg5NkJCMTQwQzg3MDg4AA== [2026-01-10 19:06:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:36:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMkQ5NjU2NzcxMzMwOTFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMkQ5NjU2NzcxMzMwOTFFAA==", "timestamp": "1768052205", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:06:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:06:47] [INFO] Sending instructions to 917202000200 [2026-01-10 19:06:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:06:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:06:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c07d5dc35eb46619ae8e3a8614ee452", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:06:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMTg5NkJCMTQwQzg3MDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMTg5NkJCMTQwQzg3MDg4AA==\",\"timestamp\":\"1768052195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:47+05:30"} [2026-01-10 19:06:47] [DEBUG] Ignoring event: delivered [2026-01-10 19:06:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:36:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEQTBCRDdCQkY0QzFDQURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEQTBCRDdCQkY0QzFDQURCAA==", "timestamp": "1768052211", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:06:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:06:52] [INFO] Sending instructions to 917202000200 [2026-01-10 19:06:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:06:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:06:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c942065040894344a330d64587f79493", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:06:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5NzhCQjA5MkQ3NDYwQUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5NzhCQjA5MkQ3NDYwQUI4AA==\",\"timestamp\":\"1768052200\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:52+05:30"} [2026-01-10 19:06:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5NzhCQjA5MkQ3NDYwQUI4AA== [2026-01-10 19:06:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5NzhCQjA5MkQ3NDYwQUI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5NzhCQjA5MkQ3NDYwQUI4AA==\",\"timestamp\":\"1768052200\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:53+05:30"} [2026-01-10 19:06:53] [DEBUG] Ignoring event: delivered [2026-01-10 19:06:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEQTBCRDdCQkY0QzFDQURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEQTBCRDdCQkY0QzFDQURCAA==\",\"timestamp\":\"1768052211\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:06:59+05:30"} [2026-01-10 19:06:59] [DEBUG] Ignoring event: delivered [2026-01-10 19:07:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEQTBCRDdCQkY0QzFDQURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEQTBCRDdCQkY0QzFDQURCAA==\",\"timestamp\":\"1768052211\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:02+05:30"} [2026-01-10 19:07:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThEQTBCRDdCQkY0QzFDQURCAA== [2026-01-10 19:07:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMkQ5NjU2NzcxMzMwOTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMkQ5NjU2NzcxMzMwOTFFAA==\",\"timestamp\":\"1768052205\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:02+05:30"} [2026-01-10 19:07:03] [DEBUG] Ignoring event: delivered [2026-01-10 19:07:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:06:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMkQ5NjU2NzcxMzMwOTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMkQ5NjU2NzcxMzMwOTFFAA==\",\"timestamp\":\"1768052205\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:07+05:30"} [2026-01-10 19:07:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMkQ5NjU2NzcxMzMwOTFFAA== [2026-01-10 19:07:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:37:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1M0FEOEQzNzM4RTBFNTcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1M0FEOEQzNzM4RTBFNTcyAA==", "timestamp": "1768052246", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:07:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:07:28] [INFO] Sending instructions to 917202000200 [2026-01-10 19:07:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:07:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:07:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13c1e7ecac664a0994fb278c818da261", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:07:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:37:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTY3MTFEMkRFN0M2QzgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTY3MTFEMkRFN0M2QzgxAA==", "timestamp": "1768052252", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:07:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:07:33] [INFO] Sending instructions to 917202000200 [2026-01-10 19:07:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:07:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:07:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1ca54ba7239400f9a7faaf075f138dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:07:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:37:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NTdFQkRDMTk2NjBENEY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NTdFQkRDMTk2NjBENEY1AA==", "timestamp": "1768052257", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:07:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:07:39] [INFO] Sending instructions to 917202000200 [2026-01-10 19:07:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:07:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:07:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7473d9decc2e404c8ff1670590271cf7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:07:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:07:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTY3MTFEMkRFN0M2QzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTY3MTFEMkRFN0M2QzgxAA==\",\"timestamp\":\"1768052252\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:39+05:30"} [2026-01-10 19:07:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTY3MTFEMkRFN0M2QzgxAA== [2026-01-10 19:07:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:07:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1M0FEOEQzNzM4RTBFNTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1M0FEOEQzNzM4RTBFNTcyAA==\",\"timestamp\":\"1768052246\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:39+05:30"} [2026-01-10 19:07:40] [DEBUG] Ignoring event: delivered [2026-01-10 19:07:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:07:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1M0FEOEQzNzM4RTBFNTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1M0FEOEQzNzM4RTBFNTcyAA==\",\"timestamp\":\"1768052246\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:41+05:30"} [2026-01-10 19:07:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU1M0FEOEQzNzM4RTBFNTcyAA== [2026-01-10 19:07:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:07:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTY3MTFEMkRFN0M2QzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTY3MTFEMkRFN0M2QzgxAA==\",\"timestamp\":\"1768052252\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:44+05:30"} [2026-01-10 19:07:44] [DEBUG] Ignoring event: delivered [2026-01-10 19:07:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:07:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NTdFQkRDMTk2NjBENEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NTdFQkRDMTk2NjBENEY1AA==\",\"timestamp\":\"1768052257\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:45+05:30"} [2026-01-10 19:07:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NTdFQkRDMTk2NjBENEY1AA== [2026-01-10 19:07:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:07:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NTdFQkRDMTk2NjBENEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ5NTdFQkRDMTk2NjBENEY1AA==\",\"timestamp\":\"1768052257\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:07:54+05:30"} [2026-01-10 19:07:55] [DEBUG] Ignoring event: delivered [2026-01-10 19:08:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:38:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExNUQ1NDFCNTIyM0MzMkYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExNUQ1NDFCNTIyM0MzMkYyAA==", "timestamp": "1768052293", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:08:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:08:15] [INFO] Sending instructions to 917202000200 [2026-01-10 19:08:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:08:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:08:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7a994266ec64c4c8231cb1760c8e937", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:08:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:38:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzA4MzQzRTFCNDU0M0M4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzA4MzQzRTFCNDU0M0M4AA==", "timestamp": "1768052298", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:08:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:08:20] [INFO] Sending instructions to 917202000200 [2026-01-10 19:08:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:08:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:08:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfd06f4eb6f44c4c95bf1e702ff8afbe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:08:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:38:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJDOEMyN0YxQTlBRUFDOEZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJDOEMyN0YxQTlBRUFDOEZCAA==", "timestamp": "1768052303", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:08:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:08:25] [INFO] Sending instructions to 917202000200 [2026-01-10 19:08:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:08:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:08:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d95ff2256f6649a498f2b4cc09228191", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:08:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExNUQ1NDFCNTIyM0MzMkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExNUQ1NDFCNTIyM0MzMkYyAA==\",\"timestamp\":\"1768052293\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:28+05:30"} [2026-01-10 19:08:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:08:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExNUQ1NDFCNTIyM0MzMkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExNUQ1NDFCNTIyM0MzMkYyAA==\",\"timestamp\":\"1768052293\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:28+05:30"} [2026-01-10 19:08:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTExNUQ1NDFCNTIyM0MzMkYyAA== [2026-01-10 19:08:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJDOEMyN0YxQTlBRUFDOEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJDOEMyN0YxQTlBRUFDOEZCAA==\",\"timestamp\":\"1768052303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:28+05:30"} [2026-01-10 19:08:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzA4MzQzRTFCNDU0M0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzA4MzQzRTFCNDU0M0M4AA==\",\"timestamp\":\"1768052298\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:28+05:30"} [2026-01-10 19:08:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJDOEMyN0YxQTlBRUFDOEZCAA== [2026-01-10 19:08:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzA4MzQzRTFCNDU0M0M4AA== [2026-01-10 19:08:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:38:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU2Q0RERTM2NkEwNEZGNUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU2Q0RERTM2NkEwNEZGNUE5AA==", "timestamp": "1768052308", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:08:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:08:30] [INFO] Sending instructions to 917202000200 [2026-01-10 19:08:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:08:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:08:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22afefb8d8d6492b8b1806f13d5d4dbe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:08:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJDOEMyN0YxQTlBRUFDOEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJDOEMyN0YxQTlBRUFDOEZCAA==\",\"timestamp\":\"1768052303\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:34+05:30"} [2026-01-10 19:08:35] [DEBUG] Ignoring event: delivered [2026-01-10 19:08:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:38:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwNDlFNUJCMEU1MDk5OTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwNDlFNUJCMEU1MDk5OTc1AA==", "timestamp": "1768052313", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:08:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:08:35] [INFO] Sending instructions to 917202000200 [2026-01-10 19:08:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:08:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:08:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzA4MzQzRTFCNDU0M0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzA4MzQzRTFCNDU0M0M4AA==\",\"timestamp\":\"1768052298\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:34+05:30"} [2026-01-10 19:08:35] [DEBUG] Ignoring event: delivered [2026-01-10 19:08:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d45b3a63987a4a109b204f1972960dca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:08:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU2Q0RERTM2NkEwNEZGNUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU2Q0RERTM2NkEwNEZGNUE5AA==\",\"timestamp\":\"1768052308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:39+05:30"} [2026-01-10 19:08:40] [DEBUG] Ignoring event: delivered [2026-01-10 19:08:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:38:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3OTk1NzhFM0QzNUY3MzFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3OTk1NzhFM0QzNUY3MzFEAA==", "timestamp": "1768052319", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:08:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:08:41] [INFO] Sending instructions to 917202000200 [2026-01-10 19:08:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:08:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:08:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4de791a0aaa34e83a4c2b6ba5786b46e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:08:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU2Q0RERTM2NkEwNEZGNUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU2Q0RERTM2NkEwNEZGNUE5AA==\",\"timestamp\":\"1768052308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:42+05:30"} [2026-01-10 19:08:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzU2Q0RERTM2NkEwNEZGNUE5AA== [2026-01-10 19:08:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:38:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5Q0Q5RjRBN0ZFOEY1QTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5Q0Q5RjRBN0ZFOEY1QTNFAA==", "timestamp": "1768052324", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:08:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:08:46] [INFO] Sending instructions to 917202000200 [2026-01-10 19:08:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:08:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:08:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2719f890e9ff46a681e8440bd225c7d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwNDlFNUJCMEU1MDk5OTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwNDlFNUJCMEU1MDk5OTc1AA==\",\"timestamp\":\"1768052313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:47+05:30"} [2026-01-10 19:08:48] [DEBUG] Ignoring event: delivered [2026-01-10 19:08:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwNDlFNUJCMEU1MDk5OTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwNDlFNUJCMEU1MDk5OTc1AA==\",\"timestamp\":\"1768052313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:49+05:30"} [2026-01-10 19:08:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMwNDlFNUJCMEU1MDk5OTc1AA== [2026-01-10 19:08:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5Q0Q5RjRBN0ZFOEY1QTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5Q0Q5RjRBN0ZFOEY1QTNFAA==\",\"timestamp\":\"1768052324\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:49+05:30"} [2026-01-10 19:08:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5Q0Q5RjRBN0ZFOEY1QTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5Q0Q5RjRBN0ZFOEY1QTNFAA==\",\"timestamp\":\"1768052324\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:56+05:30"} [2026-01-10 19:08:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTM5Q0Q5RjRBN0ZFOEY1QTNFAA== [2026-01-10 19:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3OTk1NzhFM0QzNUY3MzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3OTk1NzhFM0QzNUY3MzFEAA==\",\"timestamp\":\"1768052319\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:56+05:30"} [2026-01-10 19:08:57] [DEBUG] Ignoring event: delivered [2026-01-10 19:08:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:08:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3OTk1NzhFM0QzNUY3MzFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3OTk1NzhFM0QzNUY3MzFEAA==\",\"timestamp\":\"1768052319\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:08:56+05:30"} [2026-01-10 19:08:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3OTk1NzhFM0QzNUY3MzFEAA== [2026-01-10 19:09:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:39:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5RDUzNjQ5RkFDRjNENkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5RDUzNjQ5RkFDRjNENkMzAA==", "timestamp": "1768052360", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:09:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:09:22] [INFO] Sending instructions to 917202000200 [2026-01-10 19:09:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:09:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:09:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b63894bbc56c4833a751ada11f617203", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:09:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:39:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5QjRGOTEyRjgzQTUzRjFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5QjRGOTEyRjgzQTUzRjFDAA==", "timestamp": "1768052365", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:09:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:09:27] [INFO] Sending instructions to 917202000200 [2026-01-10 19:09:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:09:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:09:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df284263126242c39303e4b9a5f9668d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:09:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5RDUzNjQ5RkFDRjNENkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5RDUzNjQ5RkFDRjNENkMzAA==\",\"timestamp\":\"1768052360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:09:31+05:30"} [2026-01-10 19:09:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5RDUzNjQ5RkFDRjNENkMzAA== [2026-01-10 19:09:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:09:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5QjRGOTEyRjgzQTUzRjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5QjRGOTEyRjgzQTUzRjFDAA==\",\"timestamp\":\"1768052365\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:09:31+05:30"} [2026-01-10 19:09:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5QjRGOTEyRjgzQTUzRjFDAA== [2026-01-10 19:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:09:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5RDUzNjQ5RkFDRjNENkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5RDUzNjQ5RkFDRjNENkMzAA==\",\"timestamp\":\"1768052360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:09:33+05:30"} [2026-01-10 19:09:33] [DEBUG] Ignoring event: delivered [2026-01-10 19:09:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:09:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5QjRGOTEyRjgzQTUzRjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI5QjRGOTEyRjgzQTUzRjFDAA==\",\"timestamp\":\"1768052365\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:09:38+05:30"} [2026-01-10 19:09:39] [DEBUG] Ignoring event: delivered [2026-01-10 19:10:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:40:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3OTBDQzZCN0YzRDVGQjUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3OTBDQzZCN0YzRDVGQjUxAA==", "timestamp": "1768052401", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:10:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:10:03] [INFO] Sending instructions to 917202000200 [2026-01-10 19:10:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:10:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:10:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf24ef70ccc0410d97f8fc884e380046", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:10:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:40:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxRUI4MzJGMzc5NjE0NEY5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxRUI4MzJGMzc5NjE0NEY5AA==", "timestamp": "1768052408", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:10:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:10:10] [INFO] Sending instructions to 917202000200 [2026-01-10 19:10:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:10:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:10:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14e1489a9fdf40b1adcb78f5701108fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:10:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:40:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwMTdFNTFERjU4OTlBNjlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwMTdFNTFERjU4OTlBNjlFAA==", "timestamp": "1768052413", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:10:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:10:15] [INFO] Sending instructions to 917202000200 [2026-01-10 19:10:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:10:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:10:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6f68c9fa1ef4b478cc66c5cb8d38ac5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:10:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3OTBDQzZCN0YzRDVGQjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3OTBDQzZCN0YzRDVGQjUxAA==\",\"timestamp\":\"1768052401\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:10:16+05:30"} [2026-01-10 19:10:17] [DEBUG] Ignoring event: delivered [2026-01-10 19:10:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwMTdFNTFERjU4OTlBNjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwMTdFNTFERjU4OTlBNjlFAA==\",\"timestamp\":\"1768052413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:10:16+05:30"} [2026-01-10 19:10:18] [DEBUG] Ignoring event: delivered [2026-01-10 19:10:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3OTBDQzZCN0YzRDVGQjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3OTBDQzZCN0YzRDVGQjUxAA==\",\"timestamp\":\"1768052401\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:10:16+05:30"} [2026-01-10 19:10:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ3OTBDQzZCN0YzRDVGQjUxAA== [2026-01-10 19:10:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxRUI4MzJGMzc5NjE0NEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxRUI4MzJGMzc5NjE0NEY5AA==\",\"timestamp\":\"1768052408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:10:19+05:30"} [2026-01-10 19:10:20] [DEBUG] Ignoring event: delivered [2026-01-10 19:10:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwMTdFNTFERjU4OTlBNjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwMTdFNTFERjU4OTlBNjlFAA==\",\"timestamp\":\"1768052413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:10:19+05:30"} [2026-01-10 19:10:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEwMTdFNTFERjU4OTlBNjlFAA== [2026-01-10 19:10:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxRUI4MzJGMzc5NjE0NEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxRUI4MzJGMzc5NjE0NEY5AA==\",\"timestamp\":\"1768052408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:10:19+05:30"} [2026-01-10 19:10:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxRUI4MzJGMzc5NjE0NEY5AA== [2026-01-10 19:10:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:40:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OUI1N0Q1QkM0OEVEQzYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OUI1N0Q1QkM0OEVEQzYxAA==", "timestamp": "1768052449", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:10:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:10:51] [INFO] Sending instructions to 917202000200 [2026-01-10 19:10:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:10:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:10:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99d39b83ce7447ec9610242b3dfcf72c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:10:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:40:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyMjlFOUZFQkI4OEFDNkFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyMjlFOUZFQkI4OEFDNkFCAA==", "timestamp": "1768052454", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:10:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:10:56] [INFO] Sending instructions to 917202000200 [2026-01-10 19:10:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:10:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:10:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d15ede8be0ad421d852cb1c3b799e11c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:11:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OUI1N0Q1QkM0OEVEQzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OUI1N0Q1QkM0OEVEQzYxAA==\",\"timestamp\":\"1768052449\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:10:59+05:30"} [2026-01-10 19:11:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OUI1N0Q1QkM0OEVEQzYxAA== [2026-01-10 19:11:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:41:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjcwODY2RTUxMkJCRDk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjcwODY2RTUxMkJCRDk1AA==", "timestamp": "1768052459", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:11:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:11:01] [INFO] Sending instructions to 917202000200 [2026-01-10 19:11:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:11:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:11:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OUI1N0Q1QkM0OEVEQzYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0OUI1N0Q1QkM0OEVEQzYxAA==\",\"timestamp\":\"1768052449\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:00+05:30"} [2026-01-10 19:11:02] [DEBUG] Ignoring event: delivered [2026-01-10 19:11:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8428d300b006406ca0bc0f00c18cc472", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:11:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyMjlFOUZFQkI4OEFDNkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyMjlFOUZFQkI4OEFDNkFCAA==\",\"timestamp\":\"1768052454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:00+05:30"} [2026-01-10 19:11:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyMjlFOUZFQkI4OEFDNkFCAA== [2026-01-10 19:11:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjcwODY2RTUxMkJCRDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjcwODY2RTUxMkJCRDk1AA==\",\"timestamp\":\"1768052459\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:05+05:30"} [2026-01-10 19:11:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjcwODY2RTUxMkJCRDk1AA== [2026-01-10 19:11:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:41:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJBNzRDQjNCMDUzMjY4MDMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJBNzRDQjNCMDUzMjY4MDMxAA==", "timestamp": "1768052465", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:11:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:11:07] [INFO] Sending instructions to 917202000200 [2026-01-10 19:11:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:11:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:11:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd3974fa81224e4fb4bf6d8d4252a70c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:11:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjcwODY2RTUxMkJCRDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjcwODY2RTUxMkJCRDk1AA==\",\"timestamp\":\"1768052459\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:10+05:30"} [2026-01-10 19:11:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:11:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:10:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyMjlFOUZFQkI4OEFDNkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUyMjlFOUZFQkI4OEFDNkFCAA==\",\"timestamp\":\"1768052454\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:10+05:30"} [2026-01-10 19:11:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJBNzRDQjNCMDUzMjY4MDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJBNzRDQjNCMDUzMjY4MDMxAA==\",\"timestamp\":\"1768052465\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:18+05:30"} [2026-01-10 19:11:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJBNzRDQjNCMDUzMjY4MDMxAA== [2026-01-10 19:11:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJBNzRDQjNCMDUzMjY4MDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJBNzRDQjNCMDUzMjY4MDMxAA==\",\"timestamp\":\"1768052465\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:23+05:30"} [2026-01-10 19:11:24] [DEBUG] Ignoring event: delivered [2026-01-10 19:11:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:41:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjA5MjUxQTA1NDQ0NzhCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjA5MjUxQTA1NDQ0NzhCAA==", "timestamp": "1768052501", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:11:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:11:43] [INFO] Sending instructions to 917202000200 [2026-01-10 19:11:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:11:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:11:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df121e476cdc4caeb8f69c012d6cf772", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:11:44] [DEBUG] Webhook received: {"customer_name": "Mouktick Dasgupta", "sender": "919903368417", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:41:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2MDZENTJBMzM2NUZCOUQ0ODA0OTY2REJCMjExREYA", "direction": 0, "text": "Explain", "contacts": [{"profile": {"name": "Mouktick Dasgupta"}, "wa_id": "919903368417"}], "messages": [{"from": "919903368417", "id": "wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2MDZENTJBMzM2NUZCOUQ0ODA0OTY2REJCMjExREYA", "timestamp": "1768052503", "text": {"body": "Explain"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:11:44] [INFO] Processing message from 919903368417: Explain [2026-01-10 19:11:44] [INFO] Sending upload button to 919903368417 [2026-01-10 19:11:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:11:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"interactive","recipient_number":"919903368417","interactive":{"type":"cta_url","body":{"text":"Hello Mouktick Dasgupta! Welcome to Prescription Explainer!\n\nI help you understand your medical prescriptions in simple language.\n\n\ud83d\udcf8 Please upload a CLEAR image for best results.\n\nTap the button below to upload your prescription:"},"action":{"name":"cta_url","parameters":{"display_text":"Upload Prescription","url":"https:\/\/wf1.feliz.health\/upload.php?phone=919903368417&name=Mouktick+Dasgupta"}}}} [2026-01-10 19:11:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65498d0cfbd04477bcd8ed3e610aec55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:11:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:41:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNDg3QTI5NkVENjYwQzQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNDg3QTI5NkVENjYwQzQxAA==", "timestamp": "1768052506", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:11:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:11:48] [INFO] Sending instructions to 917202000200 [2026-01-10 19:11:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:11:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:11:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ff91a5679f74012adaf0f2b4fd46f31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:11:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:44+05:30","customerNumber":"919903368417","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2MDZENTJBMzM2NUZCOUQ0ODA0OTY2REJCMjExREYA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mouktick Dasgupta","contentType":"text","text":"Explain","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mouktick Dasgupta\"},\"wa_id\":\"919903368417\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919903368417\",\"id\":\"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2MDZENTJBMzM2NUZCOUQ0ODA0OTY2REJCMjExREYA\",\"timestamp\":\"1768052503\",\"text\":{\"body\":\"Explain\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:52+05:30"} [2026-01-10 19:11:52] [DEBUG] Ignoring event: delivered [2026-01-10 19:11:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:41:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGRjg0MzUwNTgwM0MwOUJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGRjg0MzUwNTgwM0MwOUJBAA==", "timestamp": "1768052511", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:11:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:11:53] [INFO] Sending instructions to 917202000200 [2026-01-10 19:11:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:11:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:11:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5df54213782141df88302fb524a6f1c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:11:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:44+05:30","customerNumber":"919903368417","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2MDZENTJBMzM2NUZCOUQ0ODA0OTY2REJCMjExREYA_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mouktick Dasgupta","contentType":"text","text":"Explain","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mouktick Dasgupta\"},\"wa_id\":\"919903368417\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919903368417\",\"id\":\"wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2MDZENTJBMzM2NUZCOUQ0ODA0OTY2REJCMjExREYA\",\"timestamp\":\"1768052503\",\"text\":{\"body\":\"Explain\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:53+05:30"} [2026-01-10 19:11:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE5OTAzMzY4NDE3FQIAEhggQUM2MDZENTJBMzM2NUZCOUQ0ODA0OTY2REJCMjExREYA [2026-01-10 19:11:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNDg3QTI5NkVENjYwQzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNDg3QTI5NkVENjYwQzQxAA==\",\"timestamp\":\"1768052506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:11:55+05:30"} [2026-01-10 19:11:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNDg3QTI5NkVENjYwQzQxAA== [2026-01-10 19:11:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:41:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGOEVCNERFQTEzRkZCOTVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGOEVCNERFQTEzRkZCOTVEAA==", "timestamp": "1768052516", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:11:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:11:58] [INFO] Sending instructions to 917202000200 [2026-01-10 19:11:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:11:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:11:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7bfe9bc8a2e9459889be9f9250eea93c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:12:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjA5MjUxQTA1NDQ0NzhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjA5MjUxQTA1NDQ0NzhCAA==\",\"timestamp\":\"1768052501\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:02+05:30"} [2026-01-10 19:12:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjA5MjUxQTA1NDQ0NzhCAA== [2026-01-10 19:12:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGRjg0MzUwNTgwM0MwOUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGRjg0MzUwNTgwM0MwOUJBAA==\",\"timestamp\":\"1768052511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:02+05:30"} [2026-01-10 19:12:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGRjg0MzUwNTgwM0MwOUJBAA== [2026-01-10 19:12:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjA5MjUxQTA1NDQ0NzhCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkEwQjA5MjUxQTA1NDQ0NzhCAA==\",\"timestamp\":\"1768052501\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:01+05:30"} [2026-01-10 19:12:03] [DEBUG] Ignoring event: delivered [2026-01-10 19:12:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNDg3QTI5NkVENjYwQzQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBNDg3QTI5NkVENjYwQzQxAA==\",\"timestamp\":\"1768052506\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:05+05:30"} [2026-01-10 19:12:05] [DEBUG] Ignoring event: delivered [2026-01-10 19:12:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGRjg0MzUwNTgwM0MwOUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGRjg0MzUwNTgwM0MwOUJBAA==\",\"timestamp\":\"1768052511\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:05+05:30"} [2026-01-10 19:12:06] [DEBUG] Ignoring event: delivered [2026-01-10 19:12:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGOEVCNERFQTEzRkZCOTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGOEVCNERFQTEzRkZCOTVEAA==\",\"timestamp\":\"1768052516\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:10+05:30"} [2026-01-10 19:12:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGOEVCNERFQTEzRkZCOTVEAA== [2026-01-10 19:12:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:11:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGOEVCNERFQTEzRkZCOTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGOEVCNERFQTEzRkZCOTVEAA==\",\"timestamp\":\"1768052516\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:12+05:30"} [2026-01-10 19:12:13] [DEBUG] Ignoring event: delivered [2026-01-10 19:12:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:42:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyRTAyQjI2N0VFQzVBODE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyRTAyQjI2N0VFQzVBODE5AA==", "timestamp": "1768052552", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:12:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:12:34] [INFO] Sending instructions to 917202000200 [2026-01-10 19:12:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:12:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:12:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6fa425cf9ae94de6a86da6b4e215ff1c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:12:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:42:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1ODQxQjMxOUY3NDU5MTY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1ODQxQjMxOUY3NDU5MTY2AA==", "timestamp": "1768052557", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:12:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:12:39] [INFO] Sending instructions to 917202000200 [2026-01-10 19:12:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:12:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:12:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79f814520b5e45498785cd2f68cdef8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:12:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:12:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyRTAyQjI2N0VFQzVBODE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyRTAyQjI2N0VFQzVBODE5AA==\",\"timestamp\":\"1768052552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:42+05:30"} [2026-01-10 19:12:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyRTAyQjI2N0VFQzVBODE5AA== [2026-01-10 19:12:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:12:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyRTAyQjI2N0VFQzVBODE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyRTAyQjI2N0VFQzVBODE5AA==\",\"timestamp\":\"1768052552\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:42+05:30"} [2026-01-10 19:12:43] [DEBUG] Ignoring event: delivered [2026-01-10 19:12:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:42:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwNDlBNDUyMDA3QUU3OUM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwNDlBNDUyMDA3QUU3OUM1AA==", "timestamp": "1768052563", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:12:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:12:44] [INFO] Sending instructions to 917202000200 [2026-01-10 19:12:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:12:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:12:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ff1fe8b2d440460f8531a04c75824c02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:12:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1ODQxQjMxOUY3NDU5MTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1ODQxQjMxOUY3NDU5MTY2AA==\",\"timestamp\":\"1768052557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:44+05:30"} [2026-01-10 19:12:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1ODQxQjMxOUY3NDU5MTY2AA== [2026-01-10 19:12:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:12:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1ODQxQjMxOUY3NDU5MTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA1ODQxQjMxOUY3NDU5MTY2AA==\",\"timestamp\":\"1768052557\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:47+05:30"} [2026-01-10 19:12:48] [DEBUG] Ignoring event: delivered [2026-01-10 19:12:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:12:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwNDlBNDUyMDA3QUU3OUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwNDlBNDUyMDA3QUU3OUM1AA==\",\"timestamp\":\"1768052563\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:51+05:30"} [2026-01-10 19:12:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwNDlBNDUyMDA3QUU3OUM1AA== [2026-01-10 19:12:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:12:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwNDlBNDUyMDA3QUU3OUM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQwNDlBNDUyMDA3QUU3OUM1AA==\",\"timestamp\":\"1768052563\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:12:51+05:30"} [2026-01-10 19:12:52] [DEBUG] Ignoring event: delivered [2026-01-10 19:12:55] Upload started - Phone: 919903368417, Lang: en [2026-01-10 19:13:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:43:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRTFDM0I3RDY1ODc3MzA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRTFDM0I3RDY1ODc3MzA0AA==", "timestamp": "1768052599", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:13:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:13:20] [INFO] Sending instructions to 917202000200 [2026-01-10 19:13:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:13:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:13:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f47a1923ab34b0caca17f4ea2355050", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:13:23] Upload started - Phone: 919903368417, Lang: en [2026-01-10 19:13:23] File saved: rx_6962577b5e87b.jpg [2026-01-10 19:13:23] Serial: 260110009, Starting OpenAI... [2026-01-10 19:13:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:43:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzNUM0MDFCNkMxRjgxODg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzNUM0MDFCNkMxRjgxODg3AA==", "timestamp": "1768052604", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:13:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:13:26] [INFO] Sending instructions to 917202000200 [2026-01-10 19:13:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:13:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:13:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4c16846e5694b42ad15cc24e130a25f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:13:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:13:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzNUM0MDFCNkMxRjgxODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzNUM0MDFCNkMxRjgxODg3AA==\",\"timestamp\":\"1768052604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:13:28+05:30"} [2026-01-10 19:13:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzNUM0MDFCNkMxRjgxODg3AA== [2026-01-10 19:13:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:13:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRTFDM0I3RDY1ODc3MzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRTFDM0I3RDY1ODc3MzA0AA==\",\"timestamp\":\"1768052599\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:13:30+05:30"} [2026-01-10 19:13:30] [DEBUG] Ignoring event: delivered [2026-01-10 19:13:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:13:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRTFDM0I3RDY1ODc3MzA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRTFDM0I3RDY1ODc3MzA0AA==\",\"timestamp\":\"1768052599\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:13:30+05:30"} [2026-01-10 19:13:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRTFDM0I3RDY1ODc3MzA0AA== [2026-01-10 19:13:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:13:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzNUM0MDFCNkMxRjgxODg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzNUM0MDFCNkMxRjgxODg3AA==\",\"timestamp\":\"1768052604\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:13:30+05:30"} [2026-01-10 19:13:30] [DEBUG] Ignoring event: delivered [2026-01-10 19:13:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:43:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3MUEzMDk0RDgzQ0FDQjVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3MUEzMDk0RDgzQ0FDQjVGAA==", "timestamp": "1768052609", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:13:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:13:31] [INFO] Sending instructions to 917202000200 [2026-01-10 19:13:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:13:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:13:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ac8249caa924231920b4ee1848c8cb0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:13:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:13:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3MUEzMDk0RDgzQ0FDQjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3MUEzMDk0RDgzQ0FDQjVGAA==\",\"timestamp\":\"1768052609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:13:35+05:30"} [2026-01-10 19:13:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3MUEzMDk0RDgzQ0FDQjVGAA== [2026-01-10 19:13:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:13:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3MUEzMDk0RDgzQ0FDQjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQ3MUEzMDk0RDgzQ0FDQjVGAA==\",\"timestamp\":\"1768052609\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:13:37+05:30"} [2026-01-10 19:13:38] [DEBUG] Ignoring event: delivered [2026-01-10 19:13:42] OpenAI success for 260110009 [2026-01-10 19:13:42] Saved to DB: prescription 27 [2026-01-10 19:14:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:44:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MkQ0RTY2MjYzOTlEMTM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MkQ0RTY2MjYzOTlEMTM1AA==", "timestamp": "1768052645", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:14:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:14:07] [INFO] Sending instructions to 917202000200 [2026-01-10 19:14:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:14:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:14:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cfcd949bd5fc467eb6f8cc8c12e6bfc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:14:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MkQ0RTY2MjYzOTlEMTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MkQ0RTY2MjYzOTlEMTM1AA==\",\"timestamp\":\"1768052645\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:07+05:30"} [2026-01-10 19:14:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MkQ0RTY2MjYzOTlEMTM1AA== [2026-01-10 19:14:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MkQ0RTY2MjYzOTlEMTM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDQ5MkQ0RTY2MjYzOTlEMTM1AA==\",\"timestamp\":\"1768052645\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:12+05:30"} [2026-01-10 19:14:12] [DEBUG] Ignoring event: delivered [2026-01-10 19:14:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:44:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyMDM4MzY0NkY1QzgxQ0MzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyMDM4MzY0NkY1QzgxQ0MzAA==", "timestamp": "1768052651", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:14:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:14:13] [INFO] Sending instructions to 917202000200 [2026-01-10 19:14:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:14:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:14:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65188b3927904eb6ab22cb1cc8937c26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:14:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:44:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFM0NBN0QzNDYwQzE5MDc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFM0NBN0QzNDYwQzE5MDc1AA==", "timestamp": "1768052656", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:14:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:14:18] [INFO] Sending instructions to 917202000200 [2026-01-10 19:14:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:14:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:14:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56f1d50557d24f559700eb6f75db9c1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFM0NBN0QzNDYwQzE5MDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFM0NBN0QzNDYwQzE5MDc1AA==\",\"timestamp\":\"1768052656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:21+05:30"} [2026-01-10 19:14:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFM0NBN0QzNDYwQzE5MDc1AA== [2026-01-10 19:14:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:44:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzAxNDY4RUY0NDk0RjAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzAxNDY4RUY0NDk0RjAxAA==", "timestamp": "1768052661", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:14:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:14:23] [INFO] Sending instructions to 917202000200 [2026-01-10 19:14:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:14:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:14:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95eeee8d3fbc47f4a421fd864cecbab9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:14:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyMDM4MzY0NkY1QzgxQ0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyMDM4MzY0NkY1QzgxQ0MzAA==\",\"timestamp\":\"1768052651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:24+05:30"} [2026-01-10 19:14:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyMDM4MzY0NkY1QzgxQ0MzAA== [2026-01-10 19:14:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyMDM4MzY0NkY1QzgxQ0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyMDM4MzY0NkY1QzgxQ0MzAA==\",\"timestamp\":\"1768052651\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:24+05:30"} [2026-01-10 19:14:25] [DEBUG] Ignoring event: delivered [2026-01-10 19:14:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:44:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4NDEzQkYyRDI2OTAwRDEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4NDEzQkYyRDI2OTAwRDEwAA==", "timestamp": "1768052666", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:14:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:14:28] [INFO] Sending instructions to 917202000200 [2026-01-10 19:14:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:14:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:14:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d69ddfb195b4239a4f965953728308e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFM0NBN0QzNDYwQzE5MDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENFM0NBN0QzNDYwQzE5MDc1AA==\",\"timestamp\":\"1768052656\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:27+05:30"} [2026-01-10 19:14:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzAxNDY4RUY0NDk0RjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzAxNDY4RUY0NDk0RjAxAA==\",\"timestamp\":\"1768052661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:27+05:30"} [2026-01-10 19:14:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzAxNDY4RUY0NDk0RjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzAxNDY4RUY0NDk0RjAxAA==\",\"timestamp\":\"1768052661\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:29+05:30"} [2026-01-10 19:14:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM3NzAxNDY4RUY0NDk0RjAxAA== [2026-01-10 19:14:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4NDEzQkYyRDI2OTAwRDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4NDEzQkYyRDI2OTAwRDEwAA==\",\"timestamp\":\"1768052666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:29+05:30"} [2026-01-10 19:14:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:14:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:14:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4NDEzQkYyRDI2OTAwRDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4NDEzQkYyRDI2OTAwRDEwAA==\",\"timestamp\":\"1768052666\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:14:30+05:30"} [2026-01-10 19:14:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4NDEzQkYyRDI2OTAwRDEwAA== [2026-01-10 19:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:45:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNEVGNkIwNUE5QzUxMzQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNEVGNkIwNUE5QzUxMzQ5AA==", "timestamp": "1768052702", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:15:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:15:03] [INFO] Sending instructions to 917202000200 [2026-01-10 19:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:15:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "640c8f749b7c4055bb1d67d68d586cd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:15:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNEVGNkIwNUE5QzUxMzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNEVGNkIwNUE5QzUxMzQ5AA==\",\"timestamp\":\"1768052702\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:06+05:30"} [2026-01-10 19:15:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNEVGNkIwNUE5QzUxMzQ5AA== [2026-01-10 19:15:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:45:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2RDY3OUEzODJBMjg3NzZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2RDY3OUEzODJBMjg3NzZGAA==", "timestamp": "1768052707", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:15:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:15:09] [INFO] Sending instructions to 917202000200 [2026-01-10 19:15:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:15:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:15:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51f6f8bc64584dd395fde9895074215b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNEVGNkIwNUE5QzUxMzQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNEVGNkIwNUE5QzUxMzQ5AA==\",\"timestamp\":\"1768052702\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:10+05:30"} [2026-01-10 19:15:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:15:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2RDY3OUEzODJBMjg3NzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2RDY3OUEzODJBMjg3NzZGAA==\",\"timestamp\":\"1768052707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:11+05:30"} [2026-01-10 19:15:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2RDY3OUEzODJBMjg3NzZGAA== [2026-01-10 19:15:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:45:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4REIxMEU2MDc2OUYyQTMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4REIxMEU2MDc2OUYyQTMzAA==", "timestamp": "1768052713", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:15:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:15:15] [INFO] Sending instructions to 917202000200 [2026-01-10 19:15:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:15:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:15:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9658a05f669d42de96cac6552f61a5be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:15:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2RDY3OUEzODJBMjg3NzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQ2RDY3OUEzODJBMjg3NzZGAA==\",\"timestamp\":\"1768052707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:15+05:30"} [2026-01-10 19:15:15] [DEBUG] Ignoring event: delivered [2026-01-10 19:15:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4REIxMEU2MDc2OUYyQTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4REIxMEU2MDc2OUYyQTMzAA==\",\"timestamp\":\"1768052713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:20+05:30"} [2026-01-10 19:15:21] [DEBUG] Ignoring event: delivered [2026-01-10 19:15:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4REIxMEU2MDc2OUYyQTMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4REIxMEU2MDc2OUYyQTMzAA==\",\"timestamp\":\"1768052713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:21+05:30"} [2026-01-10 19:15:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg4REIxMEU2MDc2OUYyQTMzAA== [2026-01-10 19:15:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:45:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE3OTg1M0I4NEM3OTA1RTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE3OTg1M0I4NEM3OTA1RTRFAA==", "timestamp": "1768052749", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:15:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:15:51] [INFO] Sending instructions to 917202000200 [2026-01-10 19:15:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:15:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:15:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e26bd45c33ee4255992f4a06cdcdaafc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE3OTg1M0I4NEM3OTA1RTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE3OTg1M0I4NEM3OTA1RTRFAA==\",\"timestamp\":\"1768052749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:56+05:30"} [2026-01-10 19:15:56] [DEBUG] Ignoring event: delivered [2026-01-10 19:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE3OTg1M0I4NEM3OTA1RTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE3OTg1M0I4NEM3OTA1RTRFAA==\",\"timestamp\":\"1768052749\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:56+05:30"} [2026-01-10 19:15:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE3OTg1M0I4NEM3OTA1RTRFAA== [2026-01-10 19:15:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:45:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QUI2Mjc0MTY5NTQzNEE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QUI2Mjc0MTY5NTQzNEE3AA==", "timestamp": "1768052754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:15:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:15:57] [INFO] Sending instructions to 917202000200 [2026-01-10 19:15:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:15:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:15:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4998f68186874f1381d774768dfd49f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:16:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QUI2Mjc0MTY5NTQzNEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QUI2Mjc0MTY5NTQzNEE3AA==\",\"timestamp\":\"1768052754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:58+05:30"} [2026-01-10 19:16:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QUI2Mjc0MTY5NTQzNEE3AA== [2026-01-10 19:16:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:15:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QUI2Mjc0MTY5NTQzNEE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4QUI2Mjc0MTY5NTQzNEE3AA==\",\"timestamp\":\"1768052754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:15:59+05:30"} [2026-01-10 19:16:00] [DEBUG] Ignoring event: delivered [2026-01-10 19:16:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:46:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFNzA3QjRDOEFEMzU4MTlGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFNzA3QjRDOEFEMzU4MTlGAA==", "timestamp": "1768052760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:16:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:16:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:16:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:16:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:16:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5c0ffa32ff3468881a0a2f80ec883bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:16:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFNzA3QjRDOEFEMzU4MTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFNzA3QjRDOEFEMzU4MTlGAA==\",\"timestamp\":\"1768052760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:06+05:30"} [2026-01-10 19:16:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFNzA3QjRDOEFEMzU4MTlGAA== [2026-01-10 19:16:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:46:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQURERUYyNzM5OTkwQkFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQURERUYyNzM5OTkwQkFCAA==", "timestamp": "1768052765", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:16:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:16:07] [INFO] Sending instructions to 917202000200 [2026-01-10 19:16:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:16:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:16:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9344f8be7458478b812d8adc96e8d52f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:16:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:16:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919903368417","text":"\u2705 *Booking Confirmed!*\n\n\ud83d\udccb *Booking ID:* BK260110005\n\ud83d\udcc5 *Date:* 10 Jan 2026\n\u23f0 *Time:* 10:00 AM\n\ud83d\udd2c *Tests:* CBC, TSH, Urea, Creatinine, FBS, Lipid Profile, ECG\n\nYou will receive updates on WhatsApp."} [2026-01-10 19:16:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c98294cb576344a58c6a9dfb18f0091b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:16:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFNzA3QjRDOEFEMzU4MTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZFNzA3QjRDOEFEMzU4MTlGAA==\",\"timestamp\":\"1768052760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:13+05:30"} [2026-01-10 19:16:13] [DEBUG] Ignoring event: delivered [2026-01-10 19:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQURERUYyNzM5OTkwQkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQURERUYyNzM5OTkwQkFCAA==\",\"timestamp\":\"1768052765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:13+05:30"} [2026-01-10 19:16:14] [DEBUG] Ignoring event: delivered [2026-01-10 19:16:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQURERUYyNzM5OTkwQkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQURERUYyNzM5OTkwQkFCAA==\",\"timestamp\":\"1768052765\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:20+05:30"} [2026-01-10 19:16:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQURERUYyNzM5OTkwQkFCAA== [2026-01-10 19:16:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:16:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"919903368417","text":"Thank you for using Prescription Explainer! \ud83d\ude4f\n\n\ud83d\udccb *Analyze another prescription?*\nSend: EXPLAIN\n\n\ud83d\udcc2 *View your prescriptions:*\nhttps:\/\/wf1.feliz.health\/my-prescriptions.php?phone=919903368417"} [2026-01-10 19:16:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e296f2552e24d1b87e2a8b4478afa11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:16:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:46:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTNDNkRGNkZDOERENUQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTNDNkRGNkZDOERENUQ2AA==", "timestamp": "1768052801", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:16:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:16:43] [INFO] Sending instructions to 917202000200 [2026-01-10 19:16:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:16:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:16:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37306cbc905e4fa7ac1c793c402c1fad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:16:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:46:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxQzBFRDEyREQ5Qzg2QUM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxQzBFRDEyREQ5Qzg2QUM0AA==", "timestamp": "1768052807", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:16:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:16:48] [INFO] Sending instructions to 917202000200 [2026-01-10 19:16:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:16:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:16:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c61a83a2f6964211aee0ef82f90e97b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:16:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTNDNkRGNkZDOERENUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTNDNkRGNkZDOERENUQ2AA==\",\"timestamp\":\"1768052801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:49+05:30"} [2026-01-10 19:16:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:16:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTNDNkRGNkZDOERENUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTNDNkRGNkZDOERENUQ2AA==\",\"timestamp\":\"1768052801\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:49+05:30"} [2026-01-10 19:16:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFOTNDNkRGNkZDOERENUQ2AA== [2026-01-10 19:16:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxQzBFRDEyREQ5Qzg2QUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxQzBFRDEyREQ5Qzg2QUM0AA==\",\"timestamp\":\"1768052807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:50+05:30"} [2026-01-10 19:16:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxQzBFRDEyREQ5Qzg2QUM0AA== [2026-01-10 19:16:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxQzBFRDEyREQ5Qzg2QUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkxQzBFRDEyREQ5Qzg2QUM0AA==\",\"timestamp\":\"1768052807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:51+05:30"} [2026-01-10 19:16:52] [DEBUG] Ignoring event: delivered [2026-01-10 19:16:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:46:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBNzNDQjM1RTA0ODYyRTBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBNzNDQjM1RTA0ODYyRTBGAA==", "timestamp": "1768052812", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:16:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:16:54] [INFO] Sending instructions to 917202000200 [2026-01-10 19:16:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:16:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:16:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0994b02dfbd84d9a8a6c3d430bbf0ffa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:16:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBNzNDQjM1RTA0ODYyRTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBNzNDQjM1RTA0ODYyRTBGAA==\",\"timestamp\":\"1768052812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:57+05:30"} [2026-01-10 19:16:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBNzNDQjM1RTA0ODYyRTBGAA== [2026-01-10 19:16:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBNzNDQjM1RTA0ODYyRTBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZBNzNDQjM1RTA0ODYyRTBGAA==\",\"timestamp\":\"1768052812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:16:57+05:30"} [2026-01-10 19:16:58] [DEBUG] Ignoring event: delivered [2026-01-10 19:16:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:46:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFNEY2RENCNjEwM0JBNzIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFNEY2RENCNjEwM0JBNzIzAA==", "timestamp": "1768052817", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:16:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:16:59] [INFO] Sending instructions to 917202000200 [2026-01-10 19:16:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:16:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:16:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbd090e20583436787c3212d527f7422", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:17:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:47:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAwQUE0QzcwNjM5OEFBQUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAwQUE0QzcwNjM5OEFBQUNEAA==", "timestamp": "1768052822", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:17:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:17:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:17:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:17:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:17:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2dbb325e90a4d0a9150c27773e668ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:17:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFNEY2RENCNjEwM0JBNzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFNEY2RENCNjEwM0JBNzIzAA==\",\"timestamp\":\"1768052817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:09+05:30"} [2026-01-10 19:17:09] [DEBUG] Ignoring event: delivered [2026-01-10 19:17:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:16:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFNEY2RENCNjEwM0JBNzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFNEY2RENCNjEwM0JBNzIzAA==\",\"timestamp\":\"1768052817\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:09+05:30"} [2026-01-10 19:17:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlFNEY2RENCNjEwM0JBNzIzAA== [2026-01-10 19:17:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:17:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAwQUE0QzcwNjM5OEFBQUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAwQUE0QzcwNjM5OEFBQUNEAA==\",\"timestamp\":\"1768052822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:14+05:30"} [2026-01-10 19:17:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAwQUE0QzcwNjM5OEFBQUNEAA== [2026-01-10 19:17:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:17:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAwQUE0QzcwNjM5OEFBQUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAwQUE0QzcwNjM5OEFBQUNEAA==\",\"timestamp\":\"1768052822\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:14+05:30"} [2026-01-10 19:17:15] [DEBUG] Ignoring event: delivered [2026-01-10 19:17:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:47:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQkU4OTM1MTVBNkI5MDdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQkU4OTM1MTVBNkI5MDdEAA==", "timestamp": "1768052858", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:17:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:17:39] [INFO] Sending instructions to 917202000200 [2026-01-10 19:17:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:17:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:17:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebc6e75a749749bb9214bcfb3f059771", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:17:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:47:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0QUVGMkJFRDQwMEREQkIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0QUVGMkJFRDQwMEREQkIzAA==", "timestamp": "1768052863", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:17:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:17:45] [INFO] Sending instructions to 917202000200 [2026-01-10 19:17:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:17:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:17:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0d99dbd9d784f998c141033414b3c53", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0QUVGMkJFRDQwMEREQkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0QUVGMkJFRDQwMEREQkIzAA==\",\"timestamp\":\"1768052863\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:45+05:30"} [2026-01-10 19:17:46] [DEBUG] Ignoring event: delivered [2026-01-10 19:17:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:17:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0QUVGMkJFRDQwMEREQkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0QUVGMkJFRDQwMEREQkIzAA==\",\"timestamp\":\"1768052863\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:45+05:30"} [2026-01-10 19:17:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUY0QUVGMkJFRDQwMEREQkIzAA== [2026-01-10 19:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:17:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQkU4OTM1MTVBNkI5MDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQkU4OTM1MTVBNkI5MDdEAA==\",\"timestamp\":\"1768052858\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:46+05:30"} [2026-01-10 19:17:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQkU4OTM1MTVBNkI5MDdEAA== [2026-01-10 19:17:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:17:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQkU4OTM1MTVBNkI5MDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQkU4OTM1MTVBNkI5MDdEAA==\",\"timestamp\":\"1768052858\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:47+05:30"} [2026-01-10 19:17:47] [DEBUG] Ignoring event: delivered [2026-01-10 19:17:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:47:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NDNBRjVGN0UyQjIxQzIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NDNBRjVGN0UyQjIxQzIyAA==", "timestamp": "1768052868", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:17:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:17:50] [INFO] Sending instructions to 917202000200 [2026-01-10 19:17:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:17:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:17:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d4f721a0db44e38aeeaa2200f0cd69a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NDNBRjVGN0UyQjIxQzIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NDNBRjVGN0UyQjIxQzIyAA==\",\"timestamp\":\"1768052868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:52+05:30"} [2026-01-10 19:17:53] [DEBUG] Ignoring event: delivered [2026-01-10 19:17:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NDNBRjVGN0UyQjIxQzIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NDNBRjVGN0UyQjIxQzIyAA==\",\"timestamp\":\"1768052868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:17:52+05:30"} [2026-01-10 19:17:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTg1NDNBRjVGN0UyQjIxQzIyAA== [2026-01-10 19:18:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:48:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4MzY1OTQzM0FERTEyODM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4MzY1OTQzM0FERTEyODM2AA==", "timestamp": "1768052905", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:18:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:18:26] [INFO] Sending instructions to 917202000200 [2026-01-10 19:18:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:18:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:18:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d8a9036f317645d29e49f2606cef549b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:18:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4MzY1OTQzM0FERTEyODM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4MzY1OTQzM0FERTEyODM2AA==\",\"timestamp\":\"1768052905\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:18:27+05:30"} [2026-01-10 19:18:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4MzY1OTQzM0FERTEyODM2AA== [2026-01-10 19:18:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4MzY1OTQzM0FERTEyODM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M4MzY1OTQzM0FERTEyODM2AA==\",\"timestamp\":\"1768052905\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:18:27+05:30"} [2026-01-10 19:18:28] [DEBUG] Ignoring event: delivered [2026-01-10 19:18:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:48:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwQzczM0FDNEY0REQ0MTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwQzczM0FDNEY0REQ0MTBFAA==", "timestamp": "1768052910", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:18:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:18:31] [INFO] Sending instructions to 917202000200 [2026-01-10 19:18:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:18:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:18:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d426e5deaa143c5b5c03b7baf2e5f8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:18:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:18:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwQzczM0FDNEY0REQ0MTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwQzczM0FDNEY0REQ0MTBFAA==\",\"timestamp\":\"1768052910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:18:36+05:30"} [2026-01-10 19:18:36] [DEBUG] Ignoring event: delivered [2026-01-10 19:18:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:18:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwQzczM0FDNEY0REQ0MTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwQzczM0FDNEY0REQ0MTBFAA==\",\"timestamp\":\"1768052910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:18:36+05:30"} [2026-01-10 19:18:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwQzczM0FDNEY0REQ0MTBFAA== [2026-01-10 19:18:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:48:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAwQTc1RDIwN0FFNTEzNzhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAwQTc1RDIwN0FFNTEzNzhGAA==", "timestamp": "1768052915", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:18:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:18:37] [INFO] Sending instructions to 917202000200 [2026-01-10 19:18:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:18:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:18:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aab095235a7047b0a550e212e6cd0418", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:18:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:18:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAwQTc1RDIwN0FFNTEzNzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAwQTc1RDIwN0FFNTEzNzhGAA==\",\"timestamp\":\"1768052915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:18:39+05:30"} [2026-01-10 19:18:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAwQTc1RDIwN0FFNTEzNzhGAA== [2026-01-10 19:18:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:48:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMxOENGRjc5Q0FGMzA1MTY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMxOENGRjc5Q0FGMzA1MTY1AA==", "timestamp": "1768052921", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:18:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:18:42] [INFO] Sending instructions to 917202000200 [2026-01-10 19:18:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:18:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:18:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba4a7c3f0e3d4414a1bf91b349cf2c64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:18:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:18:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAwQTc1RDIwN0FFNTEzNzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAwQTc1RDIwN0FFNTEzNzhGAA==\",\"timestamp\":\"1768052915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:18:42+05:30"} [2026-01-10 19:18:43] [DEBUG] Ignoring event: delivered [2026-01-10 19:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:18:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMxOENGRjc5Q0FGMzA1MTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMxOENGRjc5Q0FGMzA1MTY1AA==\",\"timestamp\":\"1768052921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:18:46+05:30"} [2026-01-10 19:18:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMxOENGRjc5Q0FGMzA1MTY1AA== [2026-01-10 19:18:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:18:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMxOENGRjc5Q0FGMzA1MTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMxOENGRjc5Q0FGMzA1MTY1AA==\",\"timestamp\":\"1768052921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:18:46+05:30"} [2026-01-10 19:18:47] [DEBUG] Ignoring event: delivered [2026-01-10 19:19:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:49:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3MjczM0ExRkVCNUE5NUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3MjczM0ExRkVCNUE5NUZBAA==", "timestamp": "1768052957", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:19:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:19:19] [INFO] Sending instructions to 917202000200 [2026-01-10 19:19:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:19:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:19:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "434a3ef428a641aea46ef39c2b0977a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:19:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3MjczM0ExRkVCNUE5NUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3MjczM0ExRkVCNUE5NUZBAA==\",\"timestamp\":\"1768052957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:21+05:30"} [2026-01-10 19:19:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3MjczM0ExRkVCNUE5NUZBAA== [2026-01-10 19:19:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3MjczM0ExRkVCNUE5NUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3MjczM0ExRkVCNUE5NUZBAA==\",\"timestamp\":\"1768052957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:21+05:30"} [2026-01-10 19:19:22] [DEBUG] Ignoring event: delivered [2026-01-10 19:19:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:49:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxMDE2MEVFMTgwNTI2QUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxMDE2MEVFMTgwNTI2QUUwAA==", "timestamp": "1768052962", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:19:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:19:24] [INFO] Sending instructions to 917202000200 [2026-01-10 19:19:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:19:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:19:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "694bc973affa4bd1b9c771038f26314e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:19:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxMDE2MEVFMTgwNTI2QUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxMDE2MEVFMTgwNTI2QUUwAA==\",\"timestamp\":\"1768052962\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:25+05:30"} [2026-01-10 19:19:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxMDE2MEVFMTgwNTI2QUUwAA== [2026-01-10 19:19:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxMDE2MEVFMTgwNTI2QUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzUxMDE2MEVFMTgwNTI2QUUwAA==\",\"timestamp\":\"1768052962\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:25+05:30"} [2026-01-10 19:19:26] [DEBUG] Ignoring event: delivered [2026-01-10 19:19:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:49:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhENDIzRkQzNkU2MDI5MzA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhENDIzRkQzNkU2MDI5MzA5AA==", "timestamp": "1768052967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:19:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:19:29] [INFO] Sending instructions to 917202000200 [2026-01-10 19:19:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:19:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:19:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "798ad3b7c0e542f5a69823971f86a9aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:19:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhENDIzRkQzNkU2MDI5MzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhENDIzRkQzNkU2MDI5MzA5AA==\",\"timestamp\":\"1768052967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:32+05:30"} [2026-01-10 19:19:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhENDIzRkQzNkU2MDI5MzA5AA== [2026-01-10 19:19:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:49:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyNUNGQjlDNzU3QzI5RDBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyNUNGQjlDNzU3QzI5RDBFAA==", "timestamp": "1768052973", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:19:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:19:35] [INFO] Sending instructions to 917202000200 [2026-01-10 19:19:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:19:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:19:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee7d17ff30fa45a4af4e967cb6bbcb91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:19:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyNUNGQjlDNzU3QzI5RDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyNUNGQjlDNzU3QzI5RDBFAA==\",\"timestamp\":\"1768052973\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:35+05:30"} [2026-01-10 19:19:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyNUNGQjlDNzU3QzI5RDBFAA== [2026-01-10 19:19:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyNUNGQjlDNzU3QzI5RDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcyNUNGQjlDNzU3QzI5RDBFAA==\",\"timestamp\":\"1768052973\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:35+05:30"} [2026-01-10 19:19:36] [DEBUG] Ignoring event: delivered [2026-01-10 19:19:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhENDIzRkQzNkU2MDI5MzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhENDIzRkQzNkU2MDI5MzA5AA==\",\"timestamp\":\"1768052967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:38+05:30"} [2026-01-10 19:19:39] [DEBUG] Ignoring event: delivered [2026-01-10 19:19:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:49:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTExRDU3NzVEQkFDMzY4MkZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTExRDU3NzVEQkFDMzY4MkZFAA==", "timestamp": "1768052978", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:19:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:19:40] [INFO] Sending instructions to 917202000200 [2026-01-10 19:19:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:19:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:19:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb0a9af4f5624d47b4fa18ff94e89aa3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTExRDU3NzVEQkFDMzY4MkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTExRDU3NzVEQkFDMzY4MkZFAA==\",\"timestamp\":\"1768052978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:41+05:30"} [2026-01-10 19:19:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTExRDU3NzVEQkFDMzY4MkZFAA== [2026-01-10 19:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:19:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTExRDU3NzVEQkFDMzY4MkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTExRDU3NzVEQkFDMzY4MkZFAA==\",\"timestamp\":\"1768052978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:19:41+05:30"} [2026-01-10 19:19:42] [DEBUG] Ignoring event: delivered [2026-01-10 19:20:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:50:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzMUNDNDA1NjE1RTlEREYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzMUNDNDA1NjE1RTlEREYwAA==", "timestamp": "1768053014", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:20:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:20:16] [INFO] Sending instructions to 917202000200 [2026-01-10 19:20:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:20:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:20:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db1939ccd5ed403c9b71616c30f3fda5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:20:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzMUNDNDA1NjE1RTlEREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzMUNDNDA1NjE1RTlEREYwAA==\",\"timestamp\":\"1768053014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:20:18+05:30"} [2026-01-10 19:20:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzMUNDNDA1NjE1RTlEREYwAA== [2026-01-10 19:20:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:20:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzMUNDNDA1NjE1RTlEREYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYzMUNDNDA1NjE1RTlEREYwAA==\",\"timestamp\":\"1768053014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:20:18+05:30"} [2026-01-10 19:20:19] [DEBUG] Ignoring event: delivered [2026-01-10 19:20:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:50:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4MTg0ODI1NUIzMjBGNkIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4MTg0ODI1NUIzMjBGNkIyAA==", "timestamp": "1768053019", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:20:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:20:20] [INFO] Sending instructions to 917202000200 [2026-01-10 19:20:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:20:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:20:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d58ee578b4be491a8f3fd6e5f30e793c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:20:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:20:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4MTg0ODI1NUIzMjBGNkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4MTg0ODI1NUIzMjBGNkIyAA==\",\"timestamp\":\"1768053019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:20:22+05:30"} [2026-01-10 19:20:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4MTg0ODI1NUIzMjBGNkIyAA== [2026-01-10 19:20:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:20:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4MTg0ODI1NUIzMjBGNkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk4MTg0ODI1NUIzMjBGNkIyAA==\",\"timestamp\":\"1768053019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:20:26+05:30"} [2026-01-10 19:20:26] [DEBUG] Ignoring event: delivered [2026-01-10 19:20:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:50:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFEN0JCN0E0N0U2QTlDNTE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFEN0JCN0E0N0U2QTlDNTE5AA==", "timestamp": "1768053024", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:20:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:20:26] [INFO] Sending instructions to 917202000200 [2026-01-10 19:20:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:20:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:20:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa8e3d6095e64af4bac2646f318f7554", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:20:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:20:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFEN0JCN0E0N0U2QTlDNTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFEN0JCN0E0N0U2QTlDNTE5AA==\",\"timestamp\":\"1768053024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:20:29+05:30"} [2026-01-10 19:20:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFEN0JCN0E0N0U2QTlDNTE5AA== [2026-01-10 19:20:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:20:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFEN0JCN0E0N0U2QTlDNTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFEN0JCN0E0N0U2QTlDNTE5AA==\",\"timestamp\":\"1768053024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:20:30+05:30"} [2026-01-10 19:20:30] [DEBUG] Ignoring event: delivered [2026-01-10 19:21:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:51:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDVGNDJCOThERjBCQTM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDVGNDJCOThERjBCQTM4AA==", "timestamp": "1768053061", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:21:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:21:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:21:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:21:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:21:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86db56a810fc4643ae61fff9062615b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:21:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDVGNDJCOThERjBCQTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDVGNDJCOThERjBCQTM4AA==\",\"timestamp\":\"1768053061\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:04+05:30"} [2026-01-10 19:21:04] [DEBUG] Ignoring event: delivered [2026-01-10 19:21:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:51:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDNDQxMEJDMUNCOEZFODA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDNDQxMEJDMUNCOEZFODA1AA==", "timestamp": "1768053066", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:21:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:21:07] [INFO] Sending instructions to 917202000200 [2026-01-10 19:21:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:21:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:21:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f9ffac2f1dd46a5b1c95b70bb0c379a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:21:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDVGNDJCOThERjBCQTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDVGNDJCOThERjBCQTM4AA==\",\"timestamp\":\"1768053061\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:07+05:30"} [2026-01-10 19:21:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQwMDVGNDJCOThERjBCQTM4AA== [2026-01-10 19:21:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDNDQxMEJDMUNCOEZFODA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDNDQxMEJDMUNCOEZFODA1AA==\",\"timestamp\":\"1768053066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:08+05:30"} [2026-01-10 19:21:08] [DEBUG] Ignoring event: delivered [2026-01-10 19:21:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDNDQxMEJDMUNCOEZFODA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDNDQxMEJDMUNCOEZFODA1AA==\",\"timestamp\":\"1768053066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:08+05:30"} [2026-01-10 19:21:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDNDQxMEJDMUNCOEZFODA1AA== [2026-01-10 19:21:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:51:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4OTA4MjRCMDA2MEQ4RDQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4OTA4MjRCMDA2MEQ4RDQzAA==", "timestamp": "1768053071", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:21:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:21:13] [INFO] Sending instructions to 917202000200 [2026-01-10 19:21:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:21:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:21:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22429574dc7f4972b19ab7d58ef325be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:21:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4OTA4MjRCMDA2MEQ4RDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4OTA4MjRCMDA2MEQ4RDQzAA==\",\"timestamp\":\"1768053071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:14+05:30"} [2026-01-10 19:21:14] [DEBUG] Ignoring event: delivered [2026-01-10 19:21:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4OTA4MjRCMDA2MEQ4RDQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4OTA4MjRCMDA2MEQ4RDQzAA==\",\"timestamp\":\"1768053071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:14+05:30"} [2026-01-10 19:21:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ4OTA4MjRCMDA2MEQ4RDQzAA== [2026-01-10 19:21:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:51:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NUEyRTE4ODc3MDM2MzQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NUEyRTE4ODc3MDM2MzQyAA==", "timestamp": "1768053076", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:21:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:21:18] [INFO] Sending instructions to 917202000200 [2026-01-10 19:21:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:21:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:21:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f06d8b2c3164d0cbd09ac60b5454f8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:21:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NUEyRTE4ODc3MDM2MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NUEyRTE4ODc3MDM2MzQyAA==\",\"timestamp\":\"1768053076\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:18+05:30"} [2026-01-10 19:21:19] [DEBUG] Ignoring event: delivered [2026-01-10 19:21:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NUEyRTE4ODc3MDM2MzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NUEyRTE4ODc3MDM2MzQyAA==\",\"timestamp\":\"1768053076\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:18+05:30"} [2026-01-10 19:21:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ2NUEyRTE4ODc3MDM2MzQyAA== [2026-01-10 19:21:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:51:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NjM0OTlBRjk0RkVFN0IwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NjM0OTlBRjk0RkVFN0IwAA==", "timestamp": "1768053081", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:21:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:21:23] [INFO] Sending instructions to 917202000200 [2026-01-10 19:21:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:21:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:21:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f50edf6ae2b14a85bdb87e17dd1324ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:21:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NjM0OTlBRjk0RkVFN0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NjM0OTlBRjk0RkVFN0IwAA==\",\"timestamp\":\"1768053081\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:24+05:30"} [2026-01-10 19:21:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NjM0OTlBRjk0RkVFN0IwAA== [2026-01-10 19:21:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NjM0OTlBRjk0RkVFN0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU3NjM0OTlBRjk0RkVFN0IwAA==\",\"timestamp\":\"1768053081\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:24+05:30"} [2026-01-10 19:21:25] [DEBUG] Ignoring event: delivered [2026-01-10 19:21:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:51:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RTc2QkM4QUUwQTVBMTQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RTc2QkM4QUUwQTVBMTQ4AA==", "timestamp": "1768053087", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:21:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:21:29] [INFO] Sending instructions to 917202000200 [2026-01-10 19:21:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:21:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:21:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "78eaf363aef54f03a704ba2d381e63ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RTc2QkM4QUUwQTVBMTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RTc2QkM4QUUwQTVBMTQ4AA==\",\"timestamp\":\"1768053087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:31+05:30"} [2026-01-10 19:21:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RTc2QkM4QUUwQTVBMTQ4AA== [2026-01-10 19:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RTc2QkM4QUUwQTVBMTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RTc2QkM4QUUwQTVBMTQ4AA==\",\"timestamp\":\"1768053087\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:31+05:30"} [2026-01-10 19:21:32] [DEBUG] Ignoring event: delivered [2026-01-10 19:21:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:51:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFQ0IyNUVGODQyMjU0NzJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFQ0IyNUVGODQyMjU0NzJDAA==", "timestamp": "1768053092", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:21:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:21:34] [INFO] Sending instructions to 917202000200 [2026-01-10 19:21:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:21:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:21:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac51ab022aea429b887b3171fa5fb03c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:21:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFQ0IyNUVGODQyMjU0NzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFQ0IyNUVGODQyMjU0NzJDAA==\",\"timestamp\":\"1768053092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:39+05:30"} [2026-01-10 19:21:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFQ0IyNUVGODQyMjU0NzJDAA== [2026-01-10 19:21:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:21:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFQ0IyNUVGODQyMjU0NzJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFFQ0IyNUVGODQyMjU0NzJDAA==\",\"timestamp\":\"1768053092\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:21:43+05:30"} [2026-01-10 19:21:44] [DEBUG] Ignoring event: delivered [2026-01-10 19:22:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:52:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxNzNBREY3QUIyNUJGNURCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxNzNBREY3QUIyNUJGNURCAA==", "timestamp": "1768053128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:22:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:22:10] [INFO] Sending instructions to 917202000200 [2026-01-10 19:22:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:22:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:22:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21e73b4a096c40b292348fffeabf07c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:22:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:22:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxNzNBREY3QUIyNUJGNURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxNzNBREY3QUIyNUJGNURCAA==\",\"timestamp\":\"1768053128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:22:11+05:30"} [2026-01-10 19:22:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:22:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:22:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxNzNBREY3QUIyNUJGNURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxNzNBREY3QUIyNUJGNURCAA==\",\"timestamp\":\"1768053128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:22:11+05:30"} [2026-01-10 19:22:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQxNzNBREY3QUIyNUJGNURCAA== [2026-01-10 19:22:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:52:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBRDY1NjIwNDExMUNFMTAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBRDY1NjIwNDExMUNFMTAzAA==", "timestamp": "1768053134", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:22:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:22:15] [INFO] Sending instructions to 917202000200 [2026-01-10 19:22:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:22:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:22:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "deafacc75d4d439384c57a1d52f9a285", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:22:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBRDY1NjIwNDExMUNFMTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBRDY1NjIwNDExMUNFMTAzAA==\",\"timestamp\":\"1768053134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:22:18+05:30"} [2026-01-10 19:22:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBRDY1NjIwNDExMUNFMTAzAA== [2026-01-10 19:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:22:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBRDY1NjIwNDExMUNFMTAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBRDY1NjIwNDExMUNFMTAzAA==\",\"timestamp\":\"1768053134\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:22:18+05:30"} [2026-01-10 19:22:18] [DEBUG] Ignoring event: delivered [2026-01-10 19:22:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:52:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBDNkRDQzczNDI1Q0MwNDg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBDNkRDQzczNDI1Q0MwNDg2AA==", "timestamp": "1768053170", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:22:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:22:52] [INFO] Sending instructions to 917202000200 [2026-01-10 19:22:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:22:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:22:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ba9b25f150c45589d46b2056bd8beaa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:22:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:22:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBDNkRDQzczNDI1Q0MwNDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBDNkRDQzczNDI1Q0MwNDg2AA==\",\"timestamp\":\"1768053170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:22:52+05:30"} [2026-01-10 19:22:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBDNkRDQzczNDI1Q0MwNDg2AA== [2026-01-10 19:22:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:22:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBDNkRDQzczNDI1Q0MwNDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTBDNkRDQzczNDI1Q0MwNDg2AA==\",\"timestamp\":\"1768053170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:22:54+05:30"} [2026-01-10 19:22:54] [DEBUG] Ignoring event: delivered [2026-01-10 19:22:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:52:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NUU2MUU1MTk3MUE3ODYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NUU2MUU1MTk3MUE3ODYxAA==", "timestamp": "1768053175", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:22:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:22:57] [INFO] Sending instructions to 917202000200 [2026-01-10 19:22:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:22:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:22:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d70155f076746629eb59ad902a47b6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NUU2MUU1MTk3MUE3ODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NUU2MUU1MTk3MUE3ODYxAA==\",\"timestamp\":\"1768053175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:22:57+05:30"} [2026-01-10 19:22:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NUU2MUU1MTk3MUE3ODYxAA== [2026-01-10 19:22:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:22:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NUU2MUU1MTk3MUE3ODYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NUU2MUU1MTk3MUE3ODYxAA==\",\"timestamp\":\"1768053175\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:22:58+05:30"} [2026-01-10 19:22:58] [DEBUG] Ignoring event: delivered [2026-01-10 19:23:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:53:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQjBDRDFBOTNGQkFFMjdFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQjBDRDFBOTNGQkFFMjdFAA==", "timestamp": "1768053180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:23:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:23:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:23:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:23:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:23:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ab112b3d8d840fd80cba5ab1e9fbd8d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:23:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQjBDRDFBOTNGQkFFMjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQjBDRDFBOTNGQkFFMjdFAA==\",\"timestamp\":\"1768053180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:02+05:30"} [2026-01-10 19:23:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQjBDRDFBOTNGQkFFMjdFAA== [2026-01-10 19:23:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQjBDRDFBOTNGQkFFMjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFQjBDRDFBOTNGQkFFMjdFAA==\",\"timestamp\":\"1768053180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:04+05:30"} [2026-01-10 19:23:05] [DEBUG] Ignoring event: delivered [2026-01-10 19:23:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:53:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5QUI0Q0U4NUEzOTRGNDg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5QUI0Q0U4NUEzOTRGNDg5AA==", "timestamp": "1768053216", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:23:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:23:38] [INFO] Sending instructions to 917202000200 [2026-01-10 19:23:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:23:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:23:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "953f49ad8b0142908f01b0da06eab021", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:23:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5QUI0Q0U4NUEzOTRGNDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5QUI0Q0U4NUEzOTRGNDg5AA==\",\"timestamp\":\"1768053216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:40+05:30"} [2026-01-10 19:23:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5QUI0Q0U4NUEzOTRGNDg5AA== [2026-01-10 19:23:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5QUI0Q0U4NUEzOTRGNDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5QUI0Q0U4NUEzOTRGNDg5AA==\",\"timestamp\":\"1768053216\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:40+05:30"} [2026-01-10 19:23:40] [DEBUG] Ignoring event: delivered [2026-01-10 19:23:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:53:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4QjQxNTNGRTM1MjNDNjE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4QjQxNTNGRTM1MjNDNjE2AA==", "timestamp": "1768053221", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:23:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:23:43] [INFO] Sending instructions to 917202000200 [2026-01-10 19:23:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:23:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:23:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ffe216b0511487b878173b25ab45313", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:23:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:53:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2RkM2QzJENTJCNTVCNjBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2RkM2QzJENTJCNTVCNjBBAA==", "timestamp": "1768053227", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:23:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:23:48] [INFO] Sending instructions to 917202000200 [2026-01-10 19:23:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:23:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:23:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee0b741816294c5b956d5a564079ffa3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2RkM2QzJENTJCNTVCNjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2RkM2QzJENTJCNTVCNjBBAA==\",\"timestamp\":\"1768053227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:50+05:30"} [2026-01-10 19:23:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2RkM2QzJENTJCNTVCNjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2RkM2QzJENTJCNTVCNjBBAA==\",\"timestamp\":\"1768053227\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:50+05:30"} [2026-01-10 19:23:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI2RkM2QzJENTJCNTVCNjBBAA== [2026-01-10 19:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4QjQxNTNGRTM1MjNDNjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4QjQxNTNGRTM1MjNDNjE2AA==\",\"timestamp\":\"1768053221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:50+05:30"} [2026-01-10 19:23:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4QjQxNTNGRTM1MjNDNjE2AA== [2026-01-10 19:23:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4QjQxNTNGRTM1MjNDNjE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjM4QjQxNTNGRTM1MjNDNjE2AA==\",\"timestamp\":\"1768053221\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:50+05:30"} [2026-01-10 19:23:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:23:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:53:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyN0ZGRjlCRTk4RTU5MkE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyN0ZGRjlCRTk4RTU5MkE0AA==", "timestamp": "1768053232", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:23:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:23:54] [INFO] Sending instructions to 917202000200 [2026-01-10 19:23:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:23:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:23:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "423da5f160d54996b768946028a48996", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:23:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyN0ZGRjlCRTk4RTU5MkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyN0ZGRjlCRTk4RTU5MkE0AA==\",\"timestamp\":\"1768053232\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:54+05:30"} [2026-01-10 19:23:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyN0ZGRjlCRTk4RTU5MkE0AA== [2026-01-10 19:23:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyN0ZGRjlCRTk4RTU5MkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyN0ZGRjlCRTk4RTU5MkE0AA==\",\"timestamp\":\"1768053232\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:23:57+05:30"} [2026-01-10 19:23:58] [DEBUG] Ignoring event: delivered [2026-01-10 19:23:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:53:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBOTQ1NEQwQTEwRjRCNTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBOTQ1NEQwQTEwRjRCNTM3AA==", "timestamp": "1768053237", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:23:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:23:59] [INFO] Sending instructions to 917202000200 [2026-01-10 19:23:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:23:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:23:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c913ed0d37e44401af9844539dd78307", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:24:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBOTQ1NEQwQTEwRjRCNTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBOTQ1NEQwQTEwRjRCNTM3AA==\",\"timestamp\":\"1768053237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:24:01+05:30"} [2026-01-10 19:24:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBOTQ1NEQwQTEwRjRCNTM3AA== [2026-01-10 19:24:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:23:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBOTQ1NEQwQTEwRjRCNTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZBOTQ1NEQwQTEwRjRCNTM3AA==\",\"timestamp\":\"1768053237\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:24:02+05:30"} [2026-01-10 19:24:02] [DEBUG] Ignoring event: delivered [2026-01-10 19:24:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:54:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNERUM1RTMzQ0NCNDgxRjFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNERUM1RTMzQ0NCNDgxRjFBAA==", "timestamp": "1768053242", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:24:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:24:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:24:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:24:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:24:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aaa551aa0b09437891867ae20b311947", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:24:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNERUM1RTMzQ0NCNDgxRjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNERUM1RTMzQ0NCNDgxRjFBAA==\",\"timestamp\":\"1768053242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:24:06+05:30"} [2026-01-10 19:24:06] [DEBUG] Ignoring event: delivered [2026-01-10 19:24:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNERUM1RTMzQ0NCNDgxRjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNERUM1RTMzQ0NCNDgxRjFBAA==\",\"timestamp\":\"1768053242\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:24:06+05:30"} [2026-01-10 19:24:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNERUM1RTMzQ0NCNDgxRjFBAA== [2026-01-10 19:24:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:54:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwQzk4NkY4MzMxRjRBMjc2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwQzk4NkY4MzMxRjRBMjc2AA==", "timestamp": "1768053278", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:24:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:24:40] [INFO] Sending instructions to 917202000200 [2026-01-10 19:24:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:24:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:24:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8291b2708e2d4bb9b6752c0114b7b44a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:24:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:24:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwQzk4NkY4MzMxRjRBMjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwQzk4NkY4MzMxRjRBMjc2AA==\",\"timestamp\":\"1768053278\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:24:42+05:30"} [2026-01-10 19:24:43] [DEBUG] Ignoring event: delivered [2026-01-10 19:24:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:24:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwQzk4NkY4MzMxRjRBMjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwQzk4NkY4MzMxRjRBMjc2AA==\",\"timestamp\":\"1768053278\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:24:42+05:30"} [2026-01-10 19:24:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzkwQzk4NkY4MzMxRjRBMjc2AA== [2026-01-10 19:24:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:54:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0RDRCRDVGMzE3NkY5Mzc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0RDRCRDVGMzE3NkY5Mzc2AA==", "timestamp": "1768053283", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:24:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:24:45] [INFO] Sending instructions to 917202000200 [2026-01-10 19:24:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:24:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:24:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cea3e5e82c3c4e34b11b4507e8afdb3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:24:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0RDRCRDVGMzE3NkY5Mzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0RDRCRDVGMzE3NkY5Mzc2AA==\",\"timestamp\":\"1768053283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:24:46+05:30"} [2026-01-10 19:24:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0RDRCRDVGMzE3NkY5Mzc2AA== [2026-01-10 19:24:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:24:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0RDRCRDVGMzE3NkY5Mzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0RDRCRDVGMzE3NkY5Mzc2AA==\",\"timestamp\":\"1768053283\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:24:50+05:30"} [2026-01-10 19:24:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:25:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:55:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNTFDREM3RkE1NDhFMjBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNTFDREM3RkE1NDhFMjBCAA==", "timestamp": "1768053319", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:25:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:25:21] [INFO] Sending instructions to 917202000200 [2026-01-10 19:25:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:25:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:25:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7834b874e5574bedbe93976afbae17a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:25:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:25:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNTFDREM3RkE1NDhFMjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNTFDREM3RkE1NDhFMjBCAA==\",\"timestamp\":\"1768053319\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:25:23+05:30"} [2026-01-10 19:25:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNTFDREM3RkE1NDhFMjBCAA== [2026-01-10 19:25:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:25:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNTFDREM3RkE1NDhFMjBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkIxNTFDREM3RkE1NDhFMjBCAA==\",\"timestamp\":\"1768053319\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:25:23+05:30"} [2026-01-10 19:25:24] [DEBUG] Ignoring event: delivered [2026-01-10 19:25:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:55:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBRTIyMDc5NDU1RkQ0MUFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBRTIyMDc5NDU1RkQ0MUFGAA==", "timestamp": "1768053325", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:25:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:25:27] [INFO] Sending instructions to 917202000200 [2026-01-10 19:25:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:25:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:25:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7a794623605438f9ef5eeb2054855ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:25:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:25:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBRTIyMDc5NDU1RkQ0MUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBRTIyMDc5NDU1RkQ0MUFGAA==\",\"timestamp\":\"1768053325\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:25:29+05:30"} [2026-01-10 19:25:30] [DEBUG] Ignoring event: delivered [2026-01-10 19:25:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:25:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBRTIyMDc5NDU1RkQ0MUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBRTIyMDc5NDU1RkQ0MUFGAA==\",\"timestamp\":\"1768053325\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:25:29+05:30"} [2026-01-10 19:25:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFBRTIyMDc5NDU1RkQ0MUFGAA== [2026-01-10 19:25:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:55:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFNjFGODI2MERBRDIyMEFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFNjFGODI2MERBRDIyMEFBAA==", "timestamp": "1768053331", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:25:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:25:33] [INFO] Sending instructions to 917202000200 [2026-01-10 19:25:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:25:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:25:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6af4c09c8e194917ab1dde047979fe04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:25:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:25:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFNjFGODI2MERBRDIyMEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFNjFGODI2MERBRDIyMEFBAA==\",\"timestamp\":\"1768053331\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:25:35+05:30"} [2026-01-10 19:25:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFNjFGODI2MERBRDIyMEFBAA== [2026-01-10 19:25:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:25:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFNjFGODI2MERBRDIyMEFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZFNjFGODI2MERBRDIyMEFBAA==\",\"timestamp\":\"1768053331\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:25:35+05:30"} [2026-01-10 19:25:36] [DEBUG] Ignoring event: delivered [2026-01-10 19:25:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:55:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4RTBBMDA2MDJGOUVCNEI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4RTBBMDA2MDJGOUVCNEI4AA==", "timestamp": "1768053336", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:25:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:25:37] [INFO] Sending instructions to 917202000200 [2026-01-10 19:25:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:25:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:25:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a89b4f665f341d48976f0d9f71e5841", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:25:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:25:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4RTBBMDA2MDJGOUVCNEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4RTBBMDA2MDJGOUVCNEI4AA==\",\"timestamp\":\"1768053336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:25:39+05:30"} [2026-01-10 19:25:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4RTBBMDA2MDJGOUVCNEI4AA== [2026-01-10 19:25:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:25:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4RTBBMDA2MDJGOUVCNEI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI4RTBBMDA2MDJGOUVCNEI4AA==\",\"timestamp\":\"1768053336\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:25:39+05:30"} [2026-01-10 19:25:40] [DEBUG] Ignoring event: delivered [2026-01-10 19:26:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:56:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCNERFMDE1QUM4RUUyMjIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCNERFMDE1QUM4RUUyMjIzAA==", "timestamp": "1768053372", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:26:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:26:14] [INFO] Sending instructions to 917202000200 [2026-01-10 19:26:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:26:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:26:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89e835d4399d4a25b5327990b4a19fcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCNERFMDE1QUM4RUUyMjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCNERFMDE1QUM4RUUyMjIzAA==\",\"timestamp\":\"1768053372\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:15+05:30"} [2026-01-10 19:26:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCNERFMDE1QUM4RUUyMjIzAA== [2026-01-10 19:26:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCNERFMDE1QUM4RUUyMjIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZCNERFMDE1QUM4RUUyMjIzAA==\",\"timestamp\":\"1768053372\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:15+05:30"} [2026-01-10 19:26:16] [DEBUG] Ignoring event: delivered [2026-01-10 19:26:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:56:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxRDEyMjgxRkMxMDRBRTJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxRDEyMjgxRkMxMDRBRTJGAA==", "timestamp": "1768053377", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:26:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:26:19] [INFO] Sending instructions to 917202000200 [2026-01-10 19:26:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:26:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:26:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc403e70077f4819b1f650244b246beb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:26:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxRDEyMjgxRkMxMDRBRTJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxRDEyMjgxRkMxMDRBRTJGAA==\",\"timestamp\":\"1768053377\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:21+05:30"} [2026-01-10 19:26:22] [DEBUG] Ignoring event: delivered [2026-01-10 19:26:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:56:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzI1QzQ0QkZEODgyNTlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzI1QzQ0QkZEODgyNTlEAA==", "timestamp": "1768053383", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:26:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:26:24] [INFO] Sending instructions to 917202000200 [2026-01-10 19:26:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:26:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:26:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edd1d36f514a4969a63f7986f8098e89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzI1QzQ0QkZEODgyNTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzI1QzQ0QkZEODgyNTlEAA==\",\"timestamp\":\"1768053383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:25+05:30"} [2026-01-10 19:26:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzI1QzQ0QkZEODgyNTlEAA== [2026-01-10 19:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzI1QzQ0QkZEODgyNTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAwQzI1QzQ0QkZEODgyNTlEAA==\",\"timestamp\":\"1768053383\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:25+05:30"} [2026-01-10 19:26:25] [DEBUG] Ignoring event: delivered [2026-01-10 19:26:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxRDEyMjgxRkMxMDRBRTJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxRDEyMjgxRkMxMDRBRTJGAA==\",\"timestamp\":\"1768053377\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:25+05:30"} [2026-01-10 19:26:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTUxRDEyMjgxRkMxMDRBRTJGAA== [2026-01-10 19:26:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:56:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0NEIxN0U5MDIzRUUxNDEwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0NEIxN0U5MDIzRUUxNDEwAA==", "timestamp": "1768053388", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:26:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:26:30] [INFO] Sending instructions to 917202000200 [2026-01-10 19:26:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:26:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:26:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c14d4fc9e23344839e20ab3590f709ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:26:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:56:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3M0FDOEE2OEZDNEU2QzAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3M0FDOEE2OEZDNEU2QzAxAA==", "timestamp": "1768053393", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:26:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:26:35] [INFO] Sending instructions to 917202000200 [2026-01-10 19:26:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:26:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:26:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "377c223312fc4229ad24642cd15252f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:26:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0NEIxN0U5MDIzRUUxNDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0NEIxN0U5MDIzRUUxNDEwAA==\",\"timestamp\":\"1768053388\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:37+05:30"} [2026-01-10 19:26:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0NEIxN0U5MDIzRUUxNDEwAA== [2026-01-10 19:26:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0NEIxN0U5MDIzRUUxNDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg0NEIxN0U5MDIzRUUxNDEwAA==\",\"timestamp\":\"1768053388\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:37+05:30"} [2026-01-10 19:26:38] [DEBUG] Ignoring event: delivered [2026-01-10 19:26:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3M0FDOEE2OEZDNEU2QzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3M0FDOEE2OEZDNEU2QzAxAA==\",\"timestamp\":\"1768053393\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:37+05:30"} [2026-01-10 19:26:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3M0FDOEE2OEZDNEU2QzAxAA== [2026-01-10 19:26:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3M0FDOEE2OEZDNEU2QzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3M0FDOEE2OEZDNEU2QzAxAA==\",\"timestamp\":\"1768053393\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:37+05:30"} [2026-01-10 19:26:38] [DEBUG] Ignoring event: delivered [2026-01-10 19:26:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:56:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0NEMwMjgwOEFGQkJERDBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0NEMwMjgwOEFGQkJERDBFAA==", "timestamp": "1768053398", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:26:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:26:40] [INFO] Sending instructions to 917202000200 [2026-01-10 19:26:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:26:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:26:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0605b46c1d494aebab2ee19df112659e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0NEMwMjgwOEFGQkJERDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0NEMwMjgwOEFGQkJERDBFAA==\",\"timestamp\":\"1768053398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:41+05:30"} [2026-01-10 19:26:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0NEMwMjgwOEFGQkJERDBFAA== [2026-01-10 19:26:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:26:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0NEMwMjgwOEFGQkJERDBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM0NEMwMjgwOEFGQkJERDBFAA==\",\"timestamp\":\"1768053398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:26:41+05:30"} [2026-01-10 19:26:42] [DEBUG] Ignoring event: delivered [2026-01-10 19:27:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:57:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNjdCQTM4QTY0NDgwN0UxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNjdCQTM4QTY0NDgwN0UxAA==", "timestamp": "1768053434", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:27:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:27:16] [INFO] Sending instructions to 917202000200 [2026-01-10 19:27:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:27:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:27:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c65a42351bc460c9588c70afca622a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:27:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:57:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFOTQ1OTQxMzM2QzQ1NzRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFOTQ1OTQxMzM2QzQ1NzRFAA==", "timestamp": "1768053439", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:27:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:27:21] [INFO] Sending instructions to 917202000200 [2026-01-10 19:27:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:27:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:27:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8eb9798b8344cb7a2175b97d2342767", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:27:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:27:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNjdCQTM4QTY0NDgwN0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNjdCQTM4QTY0NDgwN0UxAA==\",\"timestamp\":\"1768053434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:27:22+05:30"} [2026-01-10 19:27:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNjdCQTM4QTY0NDgwN0UxAA== [2026-01-10 19:27:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:27:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNjdCQTM4QTY0NDgwN0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGNjdCQTM4QTY0NDgwN0UxAA==\",\"timestamp\":\"1768053434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:27:22+05:30"} [2026-01-10 19:27:22] [DEBUG] Ignoring event: delivered [2026-01-10 19:27:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFOTQ1OTQxMzM2QzQ1NzRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFOTQ1OTQxMzM2QzQ1NzRFAA==\",\"timestamp\":\"1768053439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:27:24+05:30"} [2026-01-10 19:27:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFOTQ1OTQxMzM2QzQ1NzRFAA== [2026-01-10 19:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:27:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFOTQ1OTQxMzM2QzQ1NzRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERFOTQ1OTQxMzM2QzQ1NzRFAA==\",\"timestamp\":\"1768053439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:27:29+05:30"} [2026-01-10 19:27:30] [DEBUG] Ignoring event: delivered [2026-01-10 19:27:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:57:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3OTA3NjQzRTA3RUZENkE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3OTA3NjQzRTA3RUZENkE0AA==", "timestamp": "1768053475", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:27:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:27:57] [INFO] Sending instructions to 917202000200 [2026-01-10 19:27:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:27:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:27:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5176566e02fa427f9ebf0c03e3929c26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:28:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:27:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3OTA3NjQzRTA3RUZENkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3OTA3NjQzRTA3RUZENkE0AA==\",\"timestamp\":\"1768053475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:00+05:30"} [2026-01-10 19:28:02] [DEBUG] Ignoring event: delivered [2026-01-10 19:28:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:27:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3OTA3NjQzRTA3RUZENkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3OTA3NjQzRTA3RUZENkE0AA==\",\"timestamp\":\"1768053475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:00+05:30"} [2026-01-10 19:28:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ3OTA3NjQzRTA3RUZENkE0AA== [2026-01-10 19:28:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:58:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRTI3QzQxRjYxRTRGN0ZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRTI3QzQxRjYxRTRGN0ZEAA==", "timestamp": "1768053481", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:28:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:28:03] [INFO] Sending instructions to 917202000200 [2026-01-10 19:28:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:28:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:28:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bba7e35d5030489191df7395f936d296", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:28:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:58:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5OUQxQzZEMjA1Q0UxOEU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5OUQxQzZEMjA1Q0UxOEU3AA==", "timestamp": "1768053486", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:28:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:28:08] [INFO] Sending instructions to 917202000200 [2026-01-10 19:28:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:28:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:28:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a21f4b196382449cafacac813e12fbee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:28:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRTI3QzQxRjYxRTRGN0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRTI3QzQxRjYxRTRGN0ZEAA==\",\"timestamp\":\"1768053481\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:08+05:30"} [2026-01-10 19:28:09] [DEBUG] Ignoring event: delivered [2026-01-10 19:28:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:58:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2MTBDOTIxMDI4RDgwMjc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2MTBDOTIxMDI4RDgwMjc3AA==", "timestamp": "1768053491", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:28:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:28:13] [INFO] Sending instructions to 917202000200 [2026-01-10 19:28:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:28:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:28:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eab564e8f84246959a0ce6b928e289f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5OUQxQzZEMjA1Q0UxOEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5OUQxQzZEMjA1Q0UxOEU3AA==\",\"timestamp\":\"1768053486\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:13+05:30"} [2026-01-10 19:28:14] [DEBUG] Ignoring event: delivered [2026-01-10 19:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2MTBDOTIxMDI4RDgwMjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2MTBDOTIxMDI4RDgwMjc3AA==\",\"timestamp\":\"1768053491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:14+05:30"} [2026-01-10 19:28:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2MTBDOTIxMDI4RDgwMjc3AA== [2026-01-10 19:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5OUQxQzZEMjA1Q0UxOEU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5OUQxQzZEMjA1Q0UxOEU3AA==\",\"timestamp\":\"1768053486\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:12+05:30"} [2026-01-10 19:28:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5OUQxQzZEMjA1Q0UxOEU3AA== [2026-01-10 19:28:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRTI3QzQxRjYxRTRGN0ZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRTI3QzQxRjYxRTRGN0ZEAA==\",\"timestamp\":\"1768053481\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:12+05:30"} [2026-01-10 19:28:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRTI3QzQxRjYxRTRGN0ZEAA== [2026-01-10 19:28:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2MTBDOTIxMDI4RDgwMjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjU2MTBDOTIxMDI4RDgwMjc3AA==\",\"timestamp\":\"1768053491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:16+05:30"} [2026-01-10 19:28:17] [DEBUG] Ignoring event: delivered [2026-01-10 19:28:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:58:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFDMjU3OURGMjRFOTEyNDYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFDMjU3OURGMjRFOTEyNDYxAA==", "timestamp": "1768053527", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:28:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:28:49] [INFO] Sending instructions to 917202000200 [2026-01-10 19:28:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:28:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:28:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "32c62a75b9224949a74bf10088dc780d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:28:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFDMjU3OURGMjRFOTEyNDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFDMjU3OURGMjRFOTEyNDYxAA==\",\"timestamp\":\"1768053527\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:50+05:30"} [2026-01-10 19:28:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFDMjU3OURGMjRFOTEyNDYxAA== [2026-01-10 19:28:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFDMjU3OURGMjRFOTEyNDYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFDMjU3OURGMjRFOTEyNDYxAA==\",\"timestamp\":\"1768053527\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:50+05:30"} [2026-01-10 19:28:51] [DEBUG] Ignoring event: delivered [2026-01-10 19:28:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:58:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQkJEQkZDNzEyOEZGOUQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQkJEQkZDNzEyOEZGOUQyAA==", "timestamp": "1768053532", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:28:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:28:54] [INFO] Sending instructions to 917202000200 [2026-01-10 19:28:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:28:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:28:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cbadb5d2d8545b891a6e7f1f4592ea8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:28:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:58:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTUzMzQ2ODZDNDU1MTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTUzMzQ2ODZDNDU1MTY3AA==", "timestamp": "1768053537", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:28:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:28:59] [INFO] Sending instructions to 917202000200 [2026-01-10 19:28:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:28:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:28:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f715be7ba35144a1810ac598f97117b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:29:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQkJEQkZDNzEyOEZGOUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQkJEQkZDNzEyOEZGOUQyAA==\",\"timestamp\":\"1768053532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:28:59+05:30"} [2026-01-10 19:29:00] [DEBUG] Ignoring event: delivered [2026-01-10 19:29:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQkJEQkZDNzEyOEZGOUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQkJEQkZDNzEyOEZGOUQyAA==\",\"timestamp\":\"1768053532\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:02+05:30"} [2026-01-10 19:29:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxQkJEQkZDNzEyOEZGOUQyAA== [2026-01-10 19:29:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:59:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2REQwNDA5NTQzQzU1MDIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2REQwNDA5NTQzQzU1MDIxAA==", "timestamp": "1768053542", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:29:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:29:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:29:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:29:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:29:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c430692148534e808ae1ad1009e77cf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:29:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2REQwNDA5NTQzQzU1MDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2REQwNDA5NTQzQzU1MDIxAA==\",\"timestamp\":\"1768053542\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:09+05:30"} [2026-01-10 19:29:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2REQwNDA5NTQzQzU1MDIxAA== [2026-01-10 19:29:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTUzMzQ2ODZDNDU1MTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTUzMzQ2ODZDNDU1MTY3AA==\",\"timestamp\":\"1768053537\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:09+05:30"} [2026-01-10 19:29:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTUzMzQ2ODZDNDU1MTY3AA== [2026-01-10 19:29:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:29:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2REQwNDA5NTQzQzU1MDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2REQwNDA5NTQzQzU1MDIxAA==\",\"timestamp\":\"1768053542\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:11+05:30"} [2026-01-10 19:29:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:29:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:28:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTUzMzQ2ODZDNDU1MTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVBMTUzMzQ2ODZDNDU1MTY3AA==\",\"timestamp\":\"1768053537\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:11+05:30"} [2026-01-10 19:29:12] [DEBUG] Ignoring event: delivered [2026-01-10 19:29:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:59:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyOUU3Njk5MUU4RjkzMTQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyOUU3Njk5MUU4RjkzMTQxAA==", "timestamp": "1768053578", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:29:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:29:40] [INFO] Sending instructions to 917202000200 [2026-01-10 19:29:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:29:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c68e9ab9dd24d8cb4c2bde63516de3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:29:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:59:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4N0RCQzgzNjU2Q0EzOUUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4N0RCQzgzNjU2Q0EzOUUwAA==", "timestamp": "1768053584", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:29:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:29:45] [INFO] Sending instructions to 917202000200 [2026-01-10 19:29:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:29:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:29:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3250641b21db4326aedfa34bbb022a24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:29:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyOUU3Njk5MUU4RjkzMTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyOUU3Njk5MUU4RjkzMTQxAA==\",\"timestamp\":\"1768053578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:45+05:30"} [2026-01-10 19:29:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyOUU3Njk5MUU4RjkzMTQxAA== [2026-01-10 19:29:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyOUU3Njk5MUU4RjkzMTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyOUU3Njk5MUU4RjkzMTQxAA==\",\"timestamp\":\"1768053578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:45+05:30"} [2026-01-10 19:29:46] [DEBUG] Ignoring event: delivered [2026-01-10 19:29:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4N0RCQzgzNjU2Q0EzOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4N0RCQzgzNjU2Q0EzOUUwAA==\",\"timestamp\":\"1768053584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:47+05:30"} [2026-01-10 19:29:47] [DEBUG] Ignoring event: delivered [2026-01-10 19:29:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 13:59:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYxRTFEOEVENzg1QTNCMjMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYxRTFEOEVENzg1QTNCMjMxAA==", "timestamp": "1768053589", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:29:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:29:50] [INFO] Sending instructions to 917202000200 [2026-01-10 19:29:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:29:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:29:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6832e31d886c44ccb9d8ad5c54747937", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:29:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:29:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4N0RCQzgzNjU2Q0EzOUUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4N0RCQzgzNjU2Q0EzOUUwAA==\",\"timestamp\":\"1768053584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:29:54+05:30"} [2026-01-10 19:29:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4N0RCQzgzNjU2Q0EzOUUwAA== [2026-01-10 19:30:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYxRTFEOEVENzg1QTNCMjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYxRTFEOEVENzg1QTNCMjMxAA==\",\"timestamp\":\"1768053589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:30:02+05:30"} [2026-01-10 19:30:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYxRTFEOEVENzg1QTNCMjMxAA== [2026-01-10 19:30:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:29:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYxRTFEOEVENzg1QTNCMjMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYxRTFEOEVENzg1QTNCMjMxAA==\",\"timestamp\":\"1768053589\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:30:02+05:30"} [2026-01-10 19:30:04] [DEBUG] Ignoring event: delivered [2026-01-10 19:30:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:00:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1QjJDRkQ0MEQ0MjA5NzA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1QjJDRkQ0MEQ0MjA5NzA3AA==", "timestamp": "1768053625", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:30:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:30:27] [INFO] Sending instructions to 917202000200 [2026-01-10 19:30:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:30:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:30:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "44082ce1e476493aa2b1defb6e770770", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:30:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1QjJDRkQ0MEQ0MjA5NzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1QjJDRkQ0MEQ0MjA5NzA3AA==\",\"timestamp\":\"1768053625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:30:31+05:30"} [2026-01-10 19:30:32] [DEBUG] Ignoring event: delivered [2026-01-10 19:30:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:30:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1QjJDRkQ0MEQ0MjA5NzA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1QjJDRkQ0MEQ0MjA5NzA3AA==\",\"timestamp\":\"1768053625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:30:32+05:30"} [2026-01-10 19:30:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk1QjJDRkQ0MEQ0MjA5NzA3AA== [2026-01-10 19:30:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:00:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBRTM2N0FENkU0NUE2Qjc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBRTM2N0FENkU0NUE2Qjc4AA==", "timestamp": "1768053631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:30:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:30:32] [INFO] Sending instructions to 917202000200 [2026-01-10 19:30:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:30:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:30:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ef1a6c35707451d97bc63ea4543b538", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:30:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:00:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3ODA3NzEzRUMyOUQwQTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3ODA3NzEzRUMyOUQwQTM4AA==", "timestamp": "1768053636", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:30:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:30:38] [INFO] Sending instructions to 917202000200 [2026-01-10 19:30:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:30:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:30:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27c2a7a802c046f6b55facc297f0d118", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:30:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBRTM2N0FENkU0NUE2Qjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBRTM2N0FENkU0NUE2Qjc4AA==\",\"timestamp\":\"1768053631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:30:39+05:30"} [2026-01-10 19:30:40] [DEBUG] Ignoring event: delivered [2026-01-10 19:30:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:30:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3ODA3NzEzRUMyOUQwQTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3ODA3NzEzRUMyOUQwQTM4AA==\",\"timestamp\":\"1768053636\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:30:42+05:30"} [2026-01-10 19:30:44] [DEBUG] Ignoring event: delivered [2026-01-10 19:30:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:30:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBRTM2N0FENkU0NUE2Qjc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBRTM2N0FENkU0NUE2Qjc4AA==\",\"timestamp\":\"1768053631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:30:43+05:30"} [2026-01-10 19:30:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBRTM2N0FENkU0NUE2Qjc4AA== [2026-01-10 19:30:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:30:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3ODA3NzEzRUMyOUQwQTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3ODA3NzEzRUMyOUQwQTM4AA==\",\"timestamp\":\"1768053636\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:30:43+05:30"} [2026-01-10 19:30:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQ3ODA3NzEzRUMyOUQwQTM4AA== [2026-01-10 19:31:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:01:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RUYzQUNCNkM4RTYwMDVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RUYzQUNCNkM4RTYwMDVBAA==", "timestamp": "1768053672", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:31:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:31:14] [INFO] Sending instructions to 917202000200 [2026-01-10 19:31:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:31:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:31:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f3b99f4dc374ed0a3643140c5a5660c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:31:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RUYzQUNCNkM4RTYwMDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RUYzQUNCNkM4RTYwMDVBAA==\",\"timestamp\":\"1768053672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:31:18+05:30"} [2026-01-10 19:31:19] [DEBUG] Ignoring event: delivered [2026-01-10 19:31:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:01:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0MkVEMzE2NTc3NDBCRkU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0MkVEMzE2NTc3NDBCRkU1AA==", "timestamp": "1768053678", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:31:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:31:20] [INFO] Sending instructions to 917202000200 [2026-01-10 19:31:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:31:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:31:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9609ba65f2494192a3e8c34618162622", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:31:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:31:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RUYzQUNCNkM4RTYwMDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RUYzQUNCNkM4RTYwMDVBAA==\",\"timestamp\":\"1768053672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:31:22+05:30"} [2026-01-10 19:31:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk4RUYzQUNCNkM4RTYwMDVBAA== [2026-01-10 19:31:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:01:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMTk0RTFCMTVENkY0NDgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMTk0RTFCMTVENkY0NDgzAA==", "timestamp": "1768053683", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:31:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:31:25] [INFO] Sending instructions to 917202000200 [2026-01-10 19:31:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:31:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:31:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6667fcb85f4741e0a3b212aa6104b665", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0MkVEMzE2NTc3NDBCRkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0MkVEMzE2NTc3NDBCRkU1AA==\",\"timestamp\":\"1768053678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:31:25+05:30"} [2026-01-10 19:31:26] [DEBUG] Ignoring event: delivered [2026-01-10 19:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:31:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMTk0RTFCMTVENkY0NDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMTk0RTFCMTVENkY0NDgzAA==\",\"timestamp\":\"1768053683\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:31:28+05:30"} [2026-01-10 19:31:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:31:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:31:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0MkVEMzE2NTc3NDBCRkU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0MkVEMzE2NTc3NDBCRkU1AA==\",\"timestamp\":\"1768053678\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:31:28+05:30"} [2026-01-10 19:31:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0MkVEMzE2NTc3NDBCRkU1AA== [2026-01-10 19:31:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:01:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0RkY5NUYxQzIyMDU0Nzg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0RkY5NUYxQzIyMDU0Nzg5AA==", "timestamp": "1768053689", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:31:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:31:30] [INFO] Sending instructions to 917202000200 [2026-01-10 19:31:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:31:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:31:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6ef4d43f5fb440a9de24eb7c451ec43", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:31:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMTk0RTFCMTVENkY0NDgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMTk0RTFCMTVENkY0NDgzAA==\",\"timestamp\":\"1768053683\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:31:34+05:30"} [2026-01-10 19:31:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBBMTk0RTFCMTVENkY0NDgzAA== [2026-01-10 19:31:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:31:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0RkY5NUYxQzIyMDU0Nzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0RkY5NUYxQzIyMDU0Nzg5AA==\",\"timestamp\":\"1768053689\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:31:35+05:30"} [2026-01-10 19:31:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0RkY5NUYxQzIyMDU0Nzg5AA== [2026-01-10 19:31:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:31:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0RkY5NUYxQzIyMDU0Nzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0RkY5NUYxQzIyMDU0Nzg5AA==\",\"timestamp\":\"1768053689\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:31:35+05:30"} [2026-01-10 19:31:36] [DEBUG] Ignoring event: delivered [2026-01-10 19:32:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:02:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDMzdCNDM5QjZFNDQzNjA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDMzdCNDM5QjZFNDQzNjA1AA==", "timestamp": "1768053725", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:32:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:32:07] [INFO] Sending instructions to 917202000200 [2026-01-10 19:32:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:32:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:32:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24b7bef9ca6a4aa4ab5df36569c47409", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:32:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDMzdCNDM5QjZFNDQzNjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDMzdCNDM5QjZFNDQzNjA1AA==\",\"timestamp\":\"1768053725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:32:07+05:30"} [2026-01-10 19:32:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDMzdCNDM5QjZFNDQzNjA1AA== [2026-01-10 19:32:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDMzdCNDM5QjZFNDQzNjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJDMzdCNDM5QjZFNDQzNjA1AA==\",\"timestamp\":\"1768053725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:32:07+05:30"} [2026-01-10 19:32:08] [DEBUG] Ignoring event: delivered [2026-01-10 19:32:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:02:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxMTA0NDc3MEIxRjg1MTQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxMTA0NDc3MEIxRjg1MTQ2AA==", "timestamp": "1768053730", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:32:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:32:12] [INFO] Sending instructions to 917202000200 [2026-01-10 19:32:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:32:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:32:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e07194e77a6a4f3991e89c6afa48dfec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:32:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxMTA0NDc3MEIxRjg1MTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxMTA0NDc3MEIxRjg1MTQ2AA==\",\"timestamp\":\"1768053730\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:32:15+05:30"} [2026-01-10 19:32:16] [DEBUG] Ignoring event: delivered [2026-01-10 19:32:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:02:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ5NkU0NEJCQzc4NjkyQ0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ5NkU0NEJCQzc4NjkyQ0VEAA==", "timestamp": "1768053735", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:32:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:32:17] [INFO] Sending instructions to 917202000200 [2026-01-10 19:32:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:32:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:32:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "66ab2ee342ea41ec95b622d4dee6f809", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:32:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxMTA0NDc3MEIxRjg1MTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxMTA0NDc3MEIxRjg1MTQ2AA==\",\"timestamp\":\"1768053730\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:32:21+05:30"} [2026-01-10 19:32:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYxMTA0NDc3MEIxRjg1MTQ2AA== [2026-01-10 19:32:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:02:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFODJDMjkyMTRCQkM3NTgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFODJDMjkyMTRCQkM3NTgzAA==", "timestamp": "1768053740", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:32:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:32:22] [INFO] Sending instructions to 917202000200 [2026-01-10 19:32:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:32:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:32:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "945d58eb36f448ae902b3c7a980b2bc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ5NkU0NEJCQzc4NjkyQ0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ5NkU0NEJCQzc4NjkyQ0VEAA==\",\"timestamp\":\"1768053735\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:32:28+05:30"} [2026-01-10 19:32:28] [DEBUG] Ignoring event: delivered [2026-01-10 19:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ5NkU0NEJCQzc4NjkyQ0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ5NkU0NEJCQzc4NjkyQ0VEAA==\",\"timestamp\":\"1768053735\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:32:28+05:30"} [2026-01-10 19:32:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ5NkU0NEJCQzc4NjkyQ0VEAA== [2026-01-10 19:32:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFODJDMjkyMTRCQkM3NTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFODJDMjkyMTRCQkM3NTgzAA==\",\"timestamp\":\"1768053740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:32:32+05:30"} [2026-01-10 19:32:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFODJDMjkyMTRCQkM3NTgzAA== [2026-01-10 19:32:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFODJDMjkyMTRCQkM3NTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUJFODJDMjkyMTRCQkM3NTgzAA==\",\"timestamp\":\"1768053740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:32:32+05:30"} [2026-01-10 19:32:33] [DEBUG] Ignoring event: delivered [2026-01-10 19:32:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:02:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzQ0OUVFRkE3QzEzRDNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzQ0OUVFRkE3QzEzRDNFAA==", "timestamp": "1768053776", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:32:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:32:57] [INFO] Sending instructions to 917202000200 [2026-01-10 19:32:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:32:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:32:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e60c8714857b417aa57542331fe3fc47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:33:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:03:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFNzFDNjlEQzU1MUM2NjVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFNzFDNjlEQzU1MUM2NjVGAA==", "timestamp": "1768053782", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:33:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:33:03] [INFO] Sending instructions to 917202000200 [2026-01-10 19:33:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:33:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:33:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08de1850838c4798b097480b4decc101", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:33:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzQ0OUVFRkE3QzEzRDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzQ0OUVFRkE3QzEzRDNFAA==\",\"timestamp\":\"1768053776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:05+05:30"} [2026-01-10 19:33:06] [DEBUG] Ignoring event: delivered [2026-01-10 19:33:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:32:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzQ0OUVFRkE3QzEzRDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzQ0OUVFRkE3QzEzRDNFAA==\",\"timestamp\":\"1768053776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:08+05:30"} [2026-01-10 19:33:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg1NzQ0OUVFRkE3QzEzRDNFAA== [2026-01-10 19:33:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFNzFDNjlEQzU1MUM2NjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFNzFDNjlEQzU1MUM2NjVGAA==\",\"timestamp\":\"1768053782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:08+05:30"} [2026-01-10 19:33:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFNzFDNjlEQzU1MUM2NjVGAA== [2026-01-10 19:33:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:03:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QkJBNkIyRDcxODAwMTAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QkJBNkIyRDcxODAwMTAyAA==", "timestamp": "1768053787", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:33:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:33:08] [INFO] Sending instructions to 917202000200 [2026-01-10 19:33:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:33:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:33:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFNzFDNjlEQzU1MUM2NjVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRFNzFDNjlEQzU1MUM2NjVGAA==\",\"timestamp\":\"1768053782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:08+05:30"} [2026-01-10 19:33:08] [DEBUG] Ignoring event: delivered [2026-01-10 19:33:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a4fbe3c7eca4ff6b67afa6d57c5e92c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:33:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QkJBNkIyRDcxODAwMTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QkJBNkIyRDcxODAwMTAyAA==\",\"timestamp\":\"1768053787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:15+05:30"} [2026-01-10 19:33:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QkJBNkIyRDcxODAwMTAyAA== [2026-01-10 19:33:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QkJBNkIyRDcxODAwMTAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU0QkJBNkIyRDcxODAwMTAyAA==\",\"timestamp\":\"1768053787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:18+05:30"} [2026-01-10 19:33:18] [DEBUG] Ignoring event: delivered [2026-01-10 19:33:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:03:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2OTgyNTI4ODZFRkUwMkQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2OTgyNTI4ODZFRkUwMkQ3AA==", "timestamp": "1768053823", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:33:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:33:45] [INFO] Sending instructions to 917202000200 [2026-01-10 19:33:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:33:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:33:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ec2e45b68434b13aa90e736cb374206", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:33:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2OTgyNTI4ODZFRkUwMkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2OTgyNTI4ODZFRkUwMkQ3AA==\",\"timestamp\":\"1768053823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:46+05:30"} [2026-01-10 19:33:47] [DEBUG] Ignoring event: delivered [2026-01-10 19:33:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:03:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QUY3N0VDOUE0MUQzRTVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QUY3N0VDOUE0MUQzRTVDAA==", "timestamp": "1768053828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:33:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:33:50] [INFO] Sending instructions to 917202000200 [2026-01-10 19:33:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:33:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:33:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a65bfb4b6a56425a9c7a3f2f726b80af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:33:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2OTgyNTI4ODZFRkUwMkQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2OTgyNTI4ODZFRkUwMkQ3AA==\",\"timestamp\":\"1768053823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:53+05:30"} [2026-01-10 19:33:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2OTgyNTI4ODZFRkUwMkQ3AA== [2026-01-10 19:33:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:03:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2MjhBRDA3ODQ5MEYxRTFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2MjhBRDA3ODQ5MEYxRTFEAA==", "timestamp": "1768053834", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:33:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:33:55] [INFO] Sending instructions to 917202000200 [2026-01-10 19:33:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:33:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:33:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a31fc0362b764c6dad27ccd7f0893111", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:33:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QUY3N0VDOUE0MUQzRTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QUY3N0VDOUE0MUQzRTVDAA==\",\"timestamp\":\"1768053828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:33:56+05:30"} [2026-01-10 19:33:56] [DEBUG] Ignoring event: delivered [2026-01-10 19:34:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QUY3N0VDOUE0MUQzRTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QUY3N0VDOUE0MUQzRTVDAA==\",\"timestamp\":\"1768053828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:00+05:30"} [2026-01-10 19:34:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QUY3N0VDOUE0MUQzRTVDAA== [2026-01-10 19:34:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2MjhBRDA3ODQ5MEYxRTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2MjhBRDA3ODQ5MEYxRTFEAA==\",\"timestamp\":\"1768053834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:00+05:30"} [2026-01-10 19:34:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2MjhBRDA3ODQ5MEYxRTFEAA== [2026-01-10 19:34:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:33:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2MjhBRDA3ODQ5MEYxRTFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ2MjhBRDA3ODQ5MEYxRTFEAA==\",\"timestamp\":\"1768053834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:01+05:30"} [2026-01-10 19:34:02] [DEBUG] Ignoring event: delivered [2026-01-10 19:34:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:04:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc3QjZGRjU0OTczN0FBNzI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc3QjZGRjU0OTczN0FBNzI5AA==", "timestamp": "1768053870", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:34:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:34:31] [INFO] Sending instructions to 917202000200 [2026-01-10 19:34:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:34:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:34:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d683f345b4cf4ed8bfda05608340a31f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:34:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:04:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3NEQxRTNCMjVCRjQxODI2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3NEQxRTNCMjVCRjQxODI2AA==", "timestamp": "1768053876", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:34:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:34:37] [INFO] Sending instructions to 917202000200 [2026-01-10 19:34:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:34:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:34:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca641a00e07a41f69a4226ae535e9d8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:34:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3NEQxRTNCMjVCRjQxODI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3NEQxRTNCMjVCRjQxODI2AA==\",\"timestamp\":\"1768053876\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:39+05:30"} [2026-01-10 19:34:39] [DEBUG] Ignoring event: delivered [2026-01-10 19:34:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc3QjZGRjU0OTczN0FBNzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc3QjZGRjU0OTczN0FBNzI5AA==\",\"timestamp\":\"1768053870\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:40+05:30"} [2026-01-10 19:34:41] [DEBUG] Ignoring event: delivered [2026-01-10 19:34:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3NEQxRTNCMjVCRjQxODI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3NEQxRTNCMjVCRjQxODI2AA==\",\"timestamp\":\"1768053876\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:41+05:30"} [2026-01-10 19:34:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA3NEQxRTNCMjVCRjQxODI2AA== [2026-01-10 19:34:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc3QjZGRjU0OTczN0FBNzI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc3QjZGRjU0OTczN0FBNzI5AA==\",\"timestamp\":\"1768053870\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:41+05:30"} [2026-01-10 19:34:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc3QjZGRjU0OTczN0FBNzI5AA== [2026-01-10 19:34:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:04:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzUyNDhBMTk0RTI5MDYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzUyNDhBMTk0RTI5MDYyAA==", "timestamp": "1768053881", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:34:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:34:43] [INFO] Sending instructions to 917202000200 [2026-01-10 19:34:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:34:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:34:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e53e084361e14b439064329b0db1b9a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:34:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:04:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQTgxOTNCRjM2QUE5MzgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQTgxOTNCRjM2QUE5MzgzAA==", "timestamp": "1768053886", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:34:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:34:48] [INFO] Sending instructions to 917202000200 [2026-01-10 19:34:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:34:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:34:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be40a03395e74a049e8934f63979f270", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:34:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIwNzUyNDhBMTk0RTI5MDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQTgxOTNCRjM2QUE5MzgzAA==\",\"timestamp\":\"1768053886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:51+05:30"} [2026-01-10 19:34:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQTgxOTNCRjM2QUE5MzgzAA== [2026-01-10 19:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQTgxOTNCRjM2QUE5MzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlGQTgxOTNCRjM2QUE5MzgzAA==\",\"timestamp\":\"1768053886\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:51+05:30"} [2026-01-10 19:34:52] [DEBUG] Ignoring event: delivered [2026-01-10 19:34:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:04:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFMzhBQjdGMzc1NDIwMDhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFMzhBQjdGMzc1NDIwMDhFAA==", "timestamp": "1768053891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:34:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:34:53] [INFO] Sending instructions to 917202000200 [2026-01-10 19:34:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:34:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:34:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10e49eba43804d2a9c58332497ede098", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFMzhBQjdGMzc1NDIwMDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFMzhBQjdGMzc1NDIwMDhFAA==\",\"timestamp\":\"1768053891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:55+05:30"} [2026-01-10 19:34:56] [DEBUG] Ignoring event: delivered [2026-01-10 19:34:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:04:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY2N0NEMDZGNjkyNEJBNTYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY2N0NEMDZGNjkyNEJBNTYyAA==", "timestamp": "1768053896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:34:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:34:58] [INFO] Sending instructions to 917202000200 [2026-01-10 19:34:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:34:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:34:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96e3cca653c64d139336dc6ad51fef0d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:34:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFMzhBQjdGMzc1NDIwMDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFMzhBQjdGMzc1NDIwMDhFAA==\",\"timestamp\":\"1768053891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:58+05:30"} [2026-01-10 19:34:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFMzhBQjdGMzc1NDIwMDhFAA== [2026-01-10 19:34:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY2N0NEMDZGNjkyNEJBNTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY2N0NEMDZGNjkyNEJBNTYyAA==\",\"timestamp\":\"1768053896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:58+05:30"} [2026-01-10 19:34:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY2N0NEMDZGNjkyNEJBNTYyAA== [2026-01-10 19:34:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:34:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY2N0NEMDZGNjkyNEJBNTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY2N0NEMDZGNjkyNEJBNTYyAA==\",\"timestamp\":\"1768053896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:34:58+05:30"} [2026-01-10 19:34:59] [DEBUG] Ignoring event: delivered [2026-01-10 19:35:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:05:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzA3Mzk5NDZCNzMxMkU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzA3Mzk5NDZCNzMxMkU5AA==", "timestamp": "1768053932", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:35:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:35:34] [INFO] Sending instructions to 917202000200 [2026-01-10 19:35:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:35:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:35:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edccf16bcd094aedb994d77792ea6c75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:35:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:05:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI5RjU5NTA3QTg4QTIwQTU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI5RjU5NTA3QTg4QTIwQTU3AA==", "timestamp": "1768053937", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:35:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:35:39] [INFO] Sending instructions to 917202000200 [2026-01-10 19:35:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:35:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:35:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:35:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzA3Mzk5NDZCNzMxMkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzA3Mzk5NDZCNzMxMkU5AA==\",\"timestamp\":\"1768053932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:35:39+05:30"} [2026-01-10 19:35:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzA3Mzk5NDZCNzMxMkU5AA== [2026-01-10 19:35:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d407e11a4ee7468e8464dd186207e431", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:35:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:35:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzA3Mzk5NDZCNzMxMkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEVGNzA3Mzk5NDZCNzMxMkU5AA==\",\"timestamp\":\"1768053932\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:35:40+05:30"} [2026-01-10 19:35:41] [DEBUG] Ignoring event: delivered [2026-01-10 19:35:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:35:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI5RjU5NTA3QTg4QTIwQTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI5RjU5NTA3QTg4QTIwQTU3AA==\",\"timestamp\":\"1768053937\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:35:53+05:30"} [2026-01-10 19:35:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI5RjU5NTA3QTg4QTIwQTU3AA== [2026-01-10 19:35:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:35:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI5RjU5NTA3QTg4QTIwQTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI5RjU5NTA3QTg4QTIwQTU3AA==\",\"timestamp\":\"1768053937\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:35:54+05:30"} [2026-01-10 19:35:54] [DEBUG] Ignoring event: delivered [2026-01-10 19:36:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:06:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDRUU0OTA5QzY2M0RDQTVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDRUU0OTA5QzY2M0RDQTVCAA==", "timestamp": "1768053974", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:36:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:36:16] [INFO] Sending instructions to 917202000200 [2026-01-10 19:36:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:36:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:36:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a33a6ca6baf642d4b808c00afc082d3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:36:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:36:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDRUU0OTA5QzY2M0RDQTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDRUU0OTA5QzY2M0RDQTVCAA==\",\"timestamp\":\"1768053974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:36:19+05:30"} [2026-01-10 19:36:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDRUU0OTA5QzY2M0RDQTVCAA== [2026-01-10 19:36:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:36:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDRUU0OTA5QzY2M0RDQTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzRDRUU0OTA5QzY2M0RDQTVCAA==\",\"timestamp\":\"1768053974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:36:19+05:30"} [2026-01-10 19:36:20] [DEBUG] Ignoring event: delivered [2026-01-10 19:36:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:06:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDQxQzg5Mzc3NTA2NUJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDQxQzg5Mzc3NTA2NUJEAA==", "timestamp": "1768053980", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:36:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:36:22] [INFO] Sending instructions to 917202000200 [2026-01-10 19:36:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:36:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:36:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86503a53a147422e891521a506ac05d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:36:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:06:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFOEFENTRGOTEyNDNBRDgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFOEFENTRGOTEyNDNBRDgwAA==", "timestamp": "1768053985", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:36:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:36:27] [INFO] Sending instructions to 917202000200 [2026-01-10 19:36:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:36:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:36:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d3c0c3de6cd4e5f9aeb6af3e3ac9e52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:36:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:36:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDQxQzg5Mzc3NTA2NUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDQxQzg5Mzc3NTA2NUJEAA==\",\"timestamp\":\"1768053980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:36:30+05:30"} [2026-01-10 19:36:31] [DEBUG] Ignoring event: delivered [2026-01-10 19:36:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:36:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDQxQzg5Mzc3NTA2NUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDQxQzg5Mzc3NTA2NUJEAA==\",\"timestamp\":\"1768053980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:36:30+05:30"} [2026-01-10 19:36:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0NFMDQxQzg5Mzc3NTA2NUJEAA== [2026-01-10 19:36:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:06:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2NDE4MEJERDQyQzAxMDYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2NDE4MEJERDQyQzAxMDYzAA==", "timestamp": "1768053991", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:36:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:36:33] [INFO] Sending instructions to 917202000200 [2026-01-10 19:36:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:36:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:36:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a8fc3af518e48319d5bd487b51e5a02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:36:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:36:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFOEFENTRGOTEyNDNBRDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFOEFENTRGOTEyNDNBRDgwAA==\",\"timestamp\":\"1768053985\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:36:32+05:30"} [2026-01-10 19:36:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFOEFENTRGOTEyNDNBRDgwAA== [2026-01-10 19:36:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:36:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFOEFENTRGOTEyNDNBRDgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZFOEFENTRGOTEyNDNBRDgwAA==\",\"timestamp\":\"1768053985\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:36:37+05:30"} [2026-01-10 19:36:37] [DEBUG] Ignoring event: delivered [2026-01-10 19:36:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2NDE4MEJERDQyQzAxMDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2NDE4MEJERDQyQzAxMDYzAA==\",\"timestamp\":\"1768053991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:36:38+05:30"} [2026-01-10 19:36:38] [DEBUG] Ignoring event: delivered [2026-01-10 19:36:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:36:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2NDE4MEJERDQyQzAxMDYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2NDE4MEJERDQyQzAxMDYzAA==\",\"timestamp\":\"1768053991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:36:40+05:30"} [2026-01-10 19:36:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE2NDE4MEJERDQyQzAxMDYzAA== [2026-01-10 19:37:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:07:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0RTQ3NjVCMTg0MkQ5Qzc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0RTQ3NjVCMTg0MkQ5Qzc5AA==", "timestamp": "1768054027", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:37:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:37:08] [INFO] Sending instructions to 917202000200 [2026-01-10 19:37:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:37:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:37:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2fdfdd65d6154ce7906e1a1696920301", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:37:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:37:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0RTQ3NjVCMTg0MkQ5Qzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0RTQ3NjVCMTg0MkQ5Qzc5AA==\",\"timestamp\":\"1768054027\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:37:13+05:30"} [2026-01-10 19:37:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0RTQ3NjVCMTg0MkQ5Qzc5AA== [2026-01-10 19:37:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:07:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjMxMjM5RDI1MDgyODU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjMxMjM5RDI1MDgyODU4AA==", "timestamp": "1768054032", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:37:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:37:14] [INFO] Sending instructions to 917202000200 [2026-01-10 19:37:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:37:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:37:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ad6a38d3fc74d9aa50a531205ef8ada", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:37:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:07:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVBQjdBRDNEOUExNkVCNkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVBQjdBRDNEOUExNkVCNkI1AA==", "timestamp": "1768054037", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:37:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:37:19] [INFO] Sending instructions to 917202000200 [2026-01-10 19:37:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:37:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:37:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0f1419b6cae94a29af0365bd2c3c239b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:37:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVBQjdBRDNEOUExNkVCNkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVBQjdBRDNEOUExNkVCNkI1AA==\",\"timestamp\":\"1768054037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:37:20+05:30"} [2026-01-10 19:37:21] [DEBUG] Ignoring event: delivered [2026-01-10 19:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:37:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjMxMjM5RDI1MDgyODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjMxMjM5RDI1MDgyODU4AA==\",\"timestamp\":\"1768054032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:37:20+05:30"} [2026-01-10 19:37:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjMxMjM5RDI1MDgyODU4AA== [2026-01-10 19:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:37:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0RTQ3NjVCMTg0MkQ5Qzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y0RTQ3NjVCMTg0MkQ5Qzc5AA==\",\"timestamp\":\"1768054027\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:37:20+05:30"} [2026-01-10 19:37:21] [DEBUG] Ignoring event: delivered [2026-01-10 19:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:37:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVBQjdBRDNEOUExNkVCNkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVBQjdBRDNEOUExNkVCNkI1AA==\",\"timestamp\":\"1768054037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:37:20+05:30"} [2026-01-10 19:37:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVBQjdBRDNEOUExNkVCNkI1AA== [2026-01-10 19:37:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:37:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjMxMjM5RDI1MDgyODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTIzNjMxMjM5RDI1MDgyODU4AA==\",\"timestamp\":\"1768054032\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:37:23+05:30"} [2026-01-10 19:37:23] [DEBUG] Ignoring event: delivered [2026-01-10 19:37:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:07:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MzRERTY1Qjg1N0VDRTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MzRERTY1Qjg1N0VDRTFCAA==", "timestamp": "1768054043", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:37:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:37:25] [INFO] Sending instructions to 917202000200 [2026-01-10 19:37:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:37:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:37:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b7b622ec2594276bafa93f737a804be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:37:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MzRERTY1Qjg1N0VDRTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MzRERTY1Qjg1N0VDRTFCAA==\",\"timestamp\":\"1768054043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:37:34+05:30"} [2026-01-10 19:37:35] [DEBUG] Ignoring event: delivered [2026-01-10 19:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:37:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MzRERTY1Qjg1N0VDRTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MzRERTY1Qjg1N0VDRTFCAA==\",\"timestamp\":\"1768054043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:37:33+05:30"} [2026-01-10 19:37:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE0MzRERTY1Qjg1N0VDRTFCAA== [2026-01-10 19:38:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:08:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQ0YxODI0QzgzODk1NkIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQ0YxODI0QzgzODk1NkIyAA==", "timestamp": "1768054079", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:38:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:38:01] [INFO] Sending instructions to 917202000200 [2026-01-10 19:38:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:38:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:38:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0400702d02843689bc3ad1b6dc4b7ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:38:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQ0YxODI0QzgzODk1NkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQ0YxODI0QzgzODk1NkIyAA==\",\"timestamp\":\"1768054079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:01+05:30"} [2026-01-10 19:38:02] [DEBUG] Ignoring event: delivered [2026-01-10 19:38:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:08:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMjg1Q0QyRDlCNjMyN0YwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMjg1Q0QyRDlCNjMyN0YwAA==", "timestamp": "1768054084", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:38:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:38:06] [INFO] Sending instructions to 917202000200 [2026-01-10 19:38:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:38:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:38:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b03c0608ca0543dcb5a6486eb2370bf0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:38:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQ0YxODI0QzgzODk1NkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQ0YxODI0QzgzODk1NkIyAA==\",\"timestamp\":\"1768054079\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:06+05:30"} [2026-01-10 19:38:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMxQ0YxODI0QzgzODk1NkIyAA== [2026-01-10 19:38:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMjg1Q0QyRDlCNjMyN0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMjg1Q0QyRDlCNjMyN0YwAA==\",\"timestamp\":\"1768054084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:10+05:30"} [2026-01-10 19:38:10] [DEBUG] Ignoring event: delivered [2026-01-10 19:38:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:08:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNDczNEU0MjQ3NjdCQjgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNDczNEU0MjQ3NjdCQjgwAA==", "timestamp": "1768054090", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:38:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:38:11] [INFO] Sending instructions to 917202000200 [2026-01-10 19:38:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:38:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:38:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "625a99501bd74d1685d83b47305a6f4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:38:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMjg1Q0QyRDlCNjMyN0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMjg1Q0QyRDlCNjMyN0YwAA==\",\"timestamp\":\"1768054084\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:12+05:30"} [2026-01-10 19:38:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTcxMjg1Q0QyRDlCNjMyN0YwAA== [2026-01-10 19:38:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:08:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FBMTA2MDJFQUJDMEY4QkI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FBMTA2MDJFQUJDMEY4QkI0AA==", "timestamp": "1768054095", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:38:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:38:17] [INFO] Sending instructions to 917202000200 [2026-01-10 19:38:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:38:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:38:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15df840da02a44609b4cbf5141c00450", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:38:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNDczNEU0MjQ3NjdCQjgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNDczNEU0MjQ3NjdCQjgwAA==\",\"timestamp\":\"1768054090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:17+05:30"} [2026-01-10 19:38:17] [DEBUG] Ignoring event: delivered [2026-01-10 19:38:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNDczNEU0MjQ3NjdCQjgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNDczNEU0MjQ3NjdCQjgwAA==\",\"timestamp\":\"1768054090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:17+05:30"} [2026-01-10 19:38:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTAyNDczNEU0MjQ3NjdCQjgwAA== [2026-01-10 19:38:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FBMTA2MDJFQUJDMEY4QkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FBMTA2MDJFQUJDMEY4QkI0AA==\",\"timestamp\":\"1768054095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:20+05:30"} [2026-01-10 19:38:20] [DEBUG] Ignoring event: delivered [2026-01-10 19:38:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:08:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBM0I2NDYyOENDQzY4NEIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBM0I2NDYyOENDQzY4NEIwAA==", "timestamp": "1768054100", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:38:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:38:22] [INFO] Sending instructions to 917202000200 [2026-01-10 19:38:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:38:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:38:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b79c287211824b37a1a674160ae968c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:38:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FBMTA2MDJFQUJDMEY4QkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FBMTA2MDJFQUJDMEY4QkI0AA==\",\"timestamp\":\"1768054095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:25+05:30"} [2026-01-10 19:38:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FBMTA2MDJFQUJDMEY4QkI0AA== [2026-01-10 19:38:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBM0I2NDYyOENDQzY4NEIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBM0I2NDYyOENDQzY4NEIwAA==\",\"timestamp\":\"1768054100\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:28+05:30"} [2026-01-10 19:38:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBM0I2NDYyOENDQzY4NEIwAA== [2026-01-10 19:38:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBM0I2NDYyOENDQzY4NEIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBM0I2NDYyOENDQzY4NEIwAA==\",\"timestamp\":\"1768054100\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:38:32+05:30"} [2026-01-10 19:38:33] [DEBUG] Ignoring event: delivered [2026-01-10 19:38:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:08:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0Q5QkQwQUZGNjgwNzM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0Q5QkQwQUZGNjgwNzM3AA==", "timestamp": "1768054137", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:38:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:38:58] [INFO] Sending instructions to 917202000200 [2026-01-10 19:38:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:38:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:38:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "51a9d8232d944940bf921c334ad77bd4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:39:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:09:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0NjEyN0YzMUZDNzk3ODcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0NjEyN0YzMUZDNzk3ODcxAA==", "timestamp": "1768054142", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:39:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:39:03] [INFO] Sending instructions to 917202000200 [2026-01-10 19:39:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:39:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:39:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0Q5QkQwQUZGNjgwNzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0Q5QkQwQUZGNjgwNzM3AA==\",\"timestamp\":\"1768054137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:39:03+05:30"} [2026-01-10 19:39:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0Q5QkQwQUZGNjgwNzM3AA== [2026-01-10 19:39:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2278113abe1e41d083413b4a09d36860", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:39:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:38:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0Q5QkQwQUZGNjgwNzM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyN0Q5QkQwQUZGNjgwNzM3AA==\",\"timestamp\":\"1768054137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:39:06+05:30"} [2026-01-10 19:39:06] [DEBUG] Ignoring event: delivered [2026-01-10 19:39:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:09:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4MUVDOEZENEY2MkI3MTVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4MUVDOEZENEY2MkI3MTVCAA==", "timestamp": "1768054147", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:39:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:39:09] [INFO] Sending instructions to 917202000200 [2026-01-10 19:39:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:39:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:39:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24a0b3a0487e45f99d86170aa1932b14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:39:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0NjEyN0YzMUZDNzk3ODcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0NjEyN0YzMUZDNzk3ODcxAA==\",\"timestamp\":\"1768054142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:39:10+05:30"} [2026-01-10 19:39:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0NjEyN0YzMUZDNzk3ODcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0NjEyN0YzMUZDNzk3ODcxAA==\",\"timestamp\":\"1768054142\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:39:14+05:30"} [2026-01-10 19:39:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzY0NjEyN0YzMUZDNzk3ODcxAA== [2026-01-10 19:39:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4MUVDOEZENEY2MkI3MTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4MUVDOEZENEY2MkI3MTVCAA==\",\"timestamp\":\"1768054147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:39:14+05:30"} [2026-01-10 19:39:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4MUVDOEZENEY2MkI3MTVCAA== [2026-01-10 19:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4MUVDOEZENEY2MkI3MTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU4MUVDOEZENEY2MkI3MTVCAA==\",\"timestamp\":\"1768054147\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:39:15+05:30"} [2026-01-10 19:39:16] [DEBUG] Ignoring event: delivered [2026-01-10 19:39:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:09:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRFMzk2ODRCQjE5OUFCRERGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRFMzk2ODRCQjE5OUFCRERGAA==", "timestamp": "1768054183", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:39:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:39:45] [INFO] Sending instructions to 917202000200 [2026-01-10 19:39:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:39:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:39:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "838f4b1d5b804d07914080cf185e0d2c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:39:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:09:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1NkNDQ0VDRDdFMDNENTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1NkNDQ0VDRDdFMDNENTBDAA==", "timestamp": "1768054188", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:39:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:39:50] [INFO] Sending instructions to 917202000200 [2026-01-10 19:39:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:39:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:39:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "728869976cd047069cc17fae2de03abe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:39:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:09:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTMxQjUxRUZFNTc2MjdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTMxQjUxRUZFNTc2MjdCAA==", "timestamp": "1768054194", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:39:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:39:56] [INFO] Sending instructions to 917202000200 [2026-01-10 19:39:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:39:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:39:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03662e9dfe0840f0bbfc749e1a4be084", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:39:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRFMzk2ODRCQjE5OUFCRERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRFMzk2ODRCQjE5OUFCRERGAA==\",\"timestamp\":\"1768054183\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:39:57+05:30"} [2026-01-10 19:39:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTRFMzk2ODRCQjE5OUFCRERGAA== [2026-01-10 19:40:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTMxQjUxRUZFNTc2MjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTMxQjUxRUZFNTc2MjdCAA==\",\"timestamp\":\"1768054194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:00+05:30"} [2026-01-10 19:40:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTMxQjUxRUZFNTc2MjdCAA== [2026-01-10 19:40:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTMxQjUxRUZFNTc2MjdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhBQTMxQjUxRUZFNTc2MjdCAA==\",\"timestamp\":\"1768054194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:39:59+05:30"} [2026-01-10 19:40:00] [DEBUG] Ignoring event: delivered [2026-01-10 19:40:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:10:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2MjgzOEI3NDFBREI0NDIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2MjgzOEI3NDFBREI0NDIzAA==", "timestamp": "1768054199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:40:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:40:01] [INFO] Sending instructions to 917202000200 [2026-01-10 19:40:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:40:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:40:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0304dcdf8ec045fd8b0016d7b25d1cf5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1NkNDQ0VDRDdFMDNENTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1NkNDQ0VDRDdFMDNENTBDAA==\",\"timestamp\":\"1768054188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:00+05:30"} [2026-01-10 19:40:01] [DEBUG] Ignoring event: delivered [2026-01-10 19:40:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:39:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1NkNDQ0VDRDdFMDNENTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1NkNDQ0VDRDdFMDNENTBDAA==\",\"timestamp\":\"1768054188\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:04+05:30"} [2026-01-10 19:40:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUU1NkNDQ0VDRDdFMDNENTBDAA== [2026-01-10 19:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2MjgzOEI3NDFBREI0NDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2MjgzOEI3NDFBREI0NDIzAA==\",\"timestamp\":\"1768054199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:06+05:30"} [2026-01-10 19:40:06] [DEBUG] Ignoring event: delivered [2026-01-10 19:40:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2MjgzOEI3NDFBREI0NDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2MjgzOEI3NDFBREI0NDIzAA==\",\"timestamp\":\"1768054199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:11+05:30"} [2026-01-10 19:40:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzI2MjgzOEI3NDFBREI0NDIzAA== [2026-01-10 19:40:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:10:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2NzVCQ0RDNzU5QTM4NDlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2NzVCQ0RDNzU5QTM4NDlEAA==", "timestamp": "1768054235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:40:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:40:37] [INFO] Sending instructions to 917202000200 [2026-01-10 19:40:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:40:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:40:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38a53a95cea24e19b7fcf770cd90a658", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:40:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:10:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMzFBOTQzMzNGODNDMTI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMzFBOTQzMzNGODNDMTI1AA==", "timestamp": "1768054240", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:40:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:40:42] [INFO] Sending instructions to 917202000200 [2026-01-10 19:40:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:40:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:40:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dc9cc27c13f4761b2ecde0785516db4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:40:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMzFBOTQzMzNGODNDMTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMzFBOTQzMzNGODNDMTI1AA==\",\"timestamp\":\"1768054240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:44+05:30"} [2026-01-10 19:40:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMzFBOTQzMzNGODNDMTI1AA== [2026-01-10 19:40:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:10:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVBMUIwNTJERTZGNURFMzBEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVBMUIwNTJERTZGNURFMzBEAA==", "timestamp": "1768054245", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:40:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:40:47] [INFO] Sending instructions to 917202000200 [2026-01-10 19:40:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:40:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:40:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ce6e77b47bb4eedb8487fb56d8527c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:40:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMzFBOTQzMzNGODNDMTI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzAwMzFBOTQzMzNGODNDMTI1AA==\",\"timestamp\":\"1768054240\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:46+05:30"} [2026-01-10 19:40:48] [DEBUG] Ignoring event: delivered [2026-01-10 19:40:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:10:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFRjlEQkREM0M5QUJEOUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFRjlEQkREM0M5QUJEOUExAA==", "timestamp": "1768054250", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:40:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:40:52] [INFO] Sending instructions to 917202000200 [2026-01-10 19:40:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:40:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:40:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb8a0b1b35c445c9b5b1a6ee0aaef389", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:40:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2NzVCQ0RDNzU5QTM4NDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2NzVCQ0RDNzU5QTM4NDlEAA==\",\"timestamp\":\"1768054235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:54+05:30"} [2026-01-10 19:40:55] [DEBUG] Ignoring event: delivered [2026-01-10 19:40:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2NzVCQ0RDNzU5QTM4NDlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2NzVCQ0RDNzU5QTM4NDlEAA==\",\"timestamp\":\"1768054235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:40:56+05:30"} [2026-01-10 19:40:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2NzVCQ0RDNzU5QTM4NDlEAA== [2026-01-10 19:40:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:10:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4MTE4REQ5ODc1MEJFMDFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4MTE4REQ5ODc1MEJFMDFDAA==", "timestamp": "1768054256", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:40:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:40:58] [INFO] Sending instructions to 917202000200 [2026-01-10 19:40:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:40:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:40:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be7c8412b2024d8488e7d5d26e5e3278", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVBMUIwNTJERTZGNURFMzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVBMUIwNTJERTZGNURFMzBEAA==\",\"timestamp\":\"1768054245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:04+05:30"} [2026-01-10 19:41:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVBMUIwNTJERTZGNURFMzBEAA== [2026-01-10 19:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFRjlEQkREM0M5QUJEOUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFRjlEQkREM0M5QUJEOUExAA==\",\"timestamp\":\"1768054250\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:04+05:30"} [2026-01-10 19:41:05] [DEBUG] Ignoring event: delivered [2026-01-10 19:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVBMUIwNTJERTZGNURFMzBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVBMUIwNTJERTZGNURFMzBEAA==\",\"timestamp\":\"1768054245\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:04+05:30"} [2026-01-10 19:41:05] [DEBUG] Ignoring event: delivered [2026-01-10 19:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFRjlEQkREM0M5QUJEOUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFRjlEQkREM0M5QUJEOUExAA==\",\"timestamp\":\"1768054250\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:04+05:30"} [2026-01-10 19:41:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNFRjlEQkREM0M5QUJEOUExAA== [2026-01-10 19:41:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4MTE4REQ5ODc1MEJFMDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4MTE4REQ5ODc1MEJFMDFDAA==\",\"timestamp\":\"1768054256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:11+05:30"} [2026-01-10 19:41:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4MTE4REQ5ODc1MEJFMDFDAA== [2026-01-10 19:41:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:40:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4MTE4REQ5ODc1MEJFMDFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjI4MTE4REQ5ODc1MEJFMDFDAA==\",\"timestamp\":\"1768054256\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:11+05:30"} [2026-01-10 19:41:13] [DEBUG] Ignoring event: delivered [2026-01-10 19:41:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:11:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEQzIzOTI2RjAzQkU1NkM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEQzIzOTI2RjAzQkU1NkM5AA==", "timestamp": "1768054292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:41:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:41:34] [INFO] Sending instructions to 917202000200 [2026-01-10 19:41:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:41:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:41:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8a5026ec801448ea2ce21c4d4d42046", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:41:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:11:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBMzBFRjM1QkRDMzk2QUQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBMzBFRjM1QkRDMzk2QUQwAA==", "timestamp": "1768054297", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:41:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:41:39] [INFO] Sending instructions to 917202000200 [2026-01-10 19:41:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:41:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:41:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf16c01c876b4987935a70e639ee84ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:41:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:41:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBMzBFRjM1QkRDMzk2QUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBMzBFRjM1QkRDMzk2QUQwAA==\",\"timestamp\":\"1768054297\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:43+05:30"} [2026-01-10 19:41:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBMzBFRjM1QkRDMzk2QUQwAA== [2026-01-10 19:41:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:11:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGMjY4ODI4MEUyQTBBQjA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGMjY4ODI4MEUyQTBBQjA0AA==", "timestamp": "1768054302", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:41:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:41:44] [INFO] Sending instructions to 917202000200 [2026-01-10 19:41:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:41:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:41:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:41:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBMzBFRjM1QkRDMzk2QUQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlBMzBFRjM1QkRDMzk2QUQwAA==\",\"timestamp\":\"1768054297\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:43+05:30"} [2026-01-10 19:41:44] [DEBUG] Ignoring event: delivered [2026-01-10 19:41:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:41:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEQzIzOTI2RjAzQkU1NkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEQzIzOTI2RjAzQkU1NkM5AA==\",\"timestamp\":\"1768054292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:43+05:30"} [2026-01-10 19:41:44] [DEBUG] Ignoring event: delivered [2026-01-10 19:41:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:41:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEQzIzOTI2RjAzQkU1NkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEQzIzOTI2RjAzQkU1NkM5AA==\",\"timestamp\":\"1768054292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:43+05:30"} [2026-01-10 19:41:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzhEQzIzOTI2RjAzQkU1NkM5AA== [2026-01-10 19:41:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d909c300c40345d2afa6dfe2eb6b4a57", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:41:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGMjY4ODI4MEUyQTBBQjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGMjY4ODI4MEUyQTBBQjA0AA==\",\"timestamp\":\"1768054302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:50+05:30"} [2026-01-10 19:41:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:41:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:41:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGMjY4ODI4MEUyQTBBQjA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGMjY4ODI4MEUyQTBBQjA0AA==\",\"timestamp\":\"1768054302\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:41:50+05:30"} [2026-01-10 19:41:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDhGMjY4ODI4MEUyQTBBQjA0AA== [2026-01-10 19:42:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:12:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNFMzREOENCNEYwQjBGNDAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNFMzREOENCNEYwQjBGNDAwAA==", "timestamp": "1768054339", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:42:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:42:21] [INFO] Sending instructions to 917202000200 [2026-01-10 19:42:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:42:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:42:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4d2360ccdad425db5ff2227714fe2bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:42:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:12:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBNTdGNzEzQzBGREE5RjE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBNTdGNzEzQzBGREE5RjE1AA==", "timestamp": "1768054345", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:42:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:42:26] [INFO] Sending instructions to 917202000200 [2026-01-10 19:42:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:42:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:42:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3402730bba54659aa8961c16377cb6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:42:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:12:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5M0Y1RjJFRTVERTZEQjNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5M0Y1RjJFRTVERTZEQjNEAA==", "timestamp": "1768054350", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:42:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:42:32] [INFO] Sending instructions to 917202000200 [2026-01-10 19:42:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:42:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:42:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e576669865ba448f869db630e7f23640", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:42:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNFMzREOENCNEYwQjBGNDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNFMzREOENCNEYwQjBGNDAwAA==\",\"timestamp\":\"1768054339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:42:32+05:30"} [2026-01-10 19:42:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNFMzREOENCNEYwQjBGNDAwAA== [2026-01-10 19:42:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:42:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNFMzREOENCNEYwQjBGNDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNFMzREOENCNEYwQjBGNDAwAA==\",\"timestamp\":\"1768054339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:42:32+05:30"} [2026-01-10 19:42:33] [DEBUG] Ignoring event: delivered [2026-01-10 19:42:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBNTdGNzEzQzBGREE5RjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBNTdGNzEzQzBGREE5RjE1AA==\",\"timestamp\":\"1768054345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:42:36+05:30"} [2026-01-10 19:42:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBNTdGNzEzQzBGREE5RjE1AA== [2026-01-10 19:42:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:12:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEVEODE4OTU0Q0FCMTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEVEODE4OTU0Q0FCMTU1AA==", "timestamp": "1768054355", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:42:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:42:37] [INFO] Sending instructions to 917202000200 [2026-01-10 19:42:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:42:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:42:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3433c0f5c9d842e8b160586e1e12469b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:42:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBNTdGNzEzQzBGREE5RjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUJBNTdGNzEzQzBGREE5RjE1AA==\",\"timestamp\":\"1768054345\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:42:39+05:30"} [2026-01-10 19:42:39] [DEBUG] Ignoring event: delivered [2026-01-10 19:42:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:42:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5M0Y1RjJFRTVERTZEQjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5M0Y1RjJFRTVERTZEQjNEAA==\",\"timestamp\":\"1768054350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:42:39+05:30"} [2026-01-10 19:42:40] [DEBUG] Ignoring event: delivered [2026-01-10 19:42:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:42:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5M0Y1RjJFRTVERTZEQjNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5M0Y1RjJFRTVERTZEQjNEAA==\",\"timestamp\":\"1768054350\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:42:39+05:30"} [2026-01-10 19:42:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA5M0Y1RjJFRTVERTZEQjNEAA== [2026-01-10 19:42:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEVEODE4OTU0Q0FCMTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEVEODE4OTU0Q0FCMTU1AA==\",\"timestamp\":\"1768054355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:42:44+05:30"} [2026-01-10 19:42:44] [DEBUG] Ignoring event: delivered [2026-01-10 19:42:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:42:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEVEODE4OTU0Q0FCMTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEVEODE4OTU0Q0FCMTU1AA==\",\"timestamp\":\"1768054355\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:42:47+05:30"} [2026-01-10 19:42:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NEVEODE4OTU0Q0FCMTU1AA== [2026-01-10 19:43:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:13:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGQjcwNDEwNkFENEMxNUMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGQjcwNDEwNkFENEMxNUMwAA==", "timestamp": "1768054391", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:43:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:43:13] [INFO] Sending instructions to 917202000200 [2026-01-10 19:43:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:43:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:43:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7edbeecf6b64c2e9d3bc2e54635a3f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:43:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:13:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMTJGNENCQkQ0MzIyQTUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMTJGNENCQkQ0MzIyQTUwAA==", "timestamp": "1768054396", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:43:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:43:18] [INFO] Sending instructions to 917202000200 [2026-01-10 19:43:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:43:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:43:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3c58f9e87494aa39c0fe5b377a5ad2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:43:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGQjcwNDEwNkFENEMxNUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGQjcwNDEwNkFENEMxNUMwAA==\",\"timestamp\":\"1768054391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:20+05:30"} [2026-01-10 19:43:21] [DEBUG] Ignoring event: delivered [2026-01-10 19:43:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGQjcwNDEwNkFENEMxNUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGQjcwNDEwNkFENEMxNUMwAA==\",\"timestamp\":\"1768054391\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:20+05:30"} [2026-01-10 19:43:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVGQjcwNDEwNkFENEMxNUMwAA== [2026-01-10 19:43:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:13:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNTFBQjlBRTcxOUJBNDQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNTFBQjlBRTcxOUJBNDQxAA==", "timestamp": "1768054402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:43:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:43:23] [INFO] Sending instructions to 917202000200 [2026-01-10 19:43:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:43:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:43:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14547dc1de0e4ea28fe42133ff46eba5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:43:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:13:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEMzM1MzRCQTVCNTE1RTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEMzM1MzRCQTVCNTE1RTYzAA==", "timestamp": "1768054407", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:43:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:43:29] [INFO] Sending instructions to 917202000200 [2026-01-10 19:43:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:43:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:43:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fbfd88ca7be48e08e4e365c073fe064", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNTFBQjlBRTcxOUJBNDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNTFBQjlBRTcxOUJBNDQxAA==\",\"timestamp\":\"1768054402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:28+05:30"} [2026-01-10 19:43:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMTJGNENCQkQ0MzIyQTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMTJGNENCQkQ0MzIyQTUwAA==\",\"timestamp\":\"1768054396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:29+05:30"} [2026-01-10 19:43:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMTJGNENCQkQ0MzIyQTUwAA== [2026-01-10 19:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNTFBQjlBRTcxOUJBNDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNTFBQjlBRTcxOUJBNDQxAA==\",\"timestamp\":\"1768054402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:29+05:30"} [2026-01-10 19:43:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBCNTFBQjlBRTcxOUJBNDQxAA== [2026-01-10 19:43:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMTJGNENCQkQ0MzIyQTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYxMTJGNENCQkQ0MzIyQTUwAA==\",\"timestamp\":\"1768054396\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:29+05:30"} [2026-01-10 19:43:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:43:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:13:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNzE2NkZEOTU4OTk2ODFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNzE2NkZEOTU4OTk2ODFCAA==", "timestamp": "1768054412", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:43:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:43:34] [INFO] Sending instructions to 917202000200 [2026-01-10 19:43:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:43:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:43:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "397ed25ab6dc44bb87b7f4132b41c436", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:43:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEMzM1MzRCQTVCNTE1RTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEMzM1MzRCQTVCNTE1RTYzAA==\",\"timestamp\":\"1768054407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:34+05:30"} [2026-01-10 19:43:34] [DEBUG] Ignoring event: delivered [2026-01-10 19:43:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEMzM1MzRCQTVCNTE1RTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEMzM1MzRCQTVCNTE1RTYzAA==\",\"timestamp\":\"1768054407\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:35+05:30"} [2026-01-10 19:43:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEMzM1MzRCQTVCNTE1RTYzAA== [2026-01-10 19:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNzE2NkZEOTU4OTk2ODFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNzE2NkZEOTU4OTk2ODFCAA==\",\"timestamp\":\"1768054412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:35+05:30"} [2026-01-10 19:43:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:43:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNzE2NkZEOTU4OTk2ODFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNzE2NkZEOTU4OTk2ODFCAA==\",\"timestamp\":\"1768054412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:43:35+05:30"} [2026-01-10 19:43:37] [DEBUG] Ignoring event: delivered [2026-01-10 19:43:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEJCNzE2NkZEOTU4OTk2ODFCAA== [2026-01-10 19:44:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:14:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDRUM3NTVFNkVFNjhENzU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDRUM3NTVFNkVFNjhENzU1AA==", "timestamp": "1768054448", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:44:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:44:10] [INFO] Sending instructions to 917202000200 [2026-01-10 19:44:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:44:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:44:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee1101d14fef46b99eba8f35f461d089", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:44:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDRUM3NTVFNkVFNjhENzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDRUM3NTVFNkVFNjhENzU1AA==\",\"timestamp\":\"1768054448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:44:14+05:30"} [2026-01-10 19:44:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDRUM3NTVFNkVFNjhENzU1AA== [2026-01-10 19:44:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:44:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDRUM3NTVFNkVFNjhENzU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMThDRUM3NTVFNkVFNjhENzU1AA==\",\"timestamp\":\"1768054448\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:44:14+05:30"} [2026-01-10 19:44:15] [DEBUG] Ignoring event: delivered [2026-01-10 19:44:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:14:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTIwNDgwMzU0MjE4NjFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTIwNDgwMzU0MjE4NjFFAA==", "timestamp": "1768054454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:44:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:44:16] [INFO] Sending instructions to 917202000200 [2026-01-10 19:44:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:44:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:44:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3c1ed6019094bd7941e2e1fb53bb96a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:44:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:14:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBMUUwNjExODY1NjlBMjREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBMUUwNjExODY1NjlBMjREAA==", "timestamp": "1768054459", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:44:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:44:21] [INFO] Sending instructions to 917202000200 [2026-01-10 19:44:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:44:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:44:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a74cbaa2902c4e2b93408521b09c4e07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:44:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:44:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTIwNDgwMzU0MjE4NjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTIwNDgwMzU0MjE4NjFFAA==\",\"timestamp\":\"1768054454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:44:21+05:30"} [2026-01-10 19:44:22] [DEBUG] Ignoring event: delivered [2026-01-10 19:44:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:44:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTIwNDgwMzU0MjE4NjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTIwNDgwMzU0MjE4NjFFAA==\",\"timestamp\":\"1768054454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:44:24+05:30"} [2026-01-10 19:44:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRTIwNDgwMzU0MjE4NjFFAA== [2026-01-10 19:44:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:44:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBMUUwNjExODY1NjlBMjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBMUUwNjExODY1NjlBMjREAA==\",\"timestamp\":\"1768054459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:44:31+05:30"} [2026-01-10 19:44:32] [DEBUG] Ignoring event: delivered [2026-01-10 19:44:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:44:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBMUUwNjExODY1NjlBMjREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBMUUwNjExODY1NjlBMjREAA==\",\"timestamp\":\"1768054459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:44:31+05:30"} [2026-01-10 19:44:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBMUUwNjExODY1NjlBMjREAA== [2026-01-10 19:44:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:14:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBNjkyQzA5MzJCMUM5NEY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBNjkyQzA5MzJCMUM5NEY0AA==", "timestamp": "1768054495", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:44:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:44:57] [INFO] Sending instructions to 917202000200 [2026-01-10 19:44:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:44:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:44:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e83bae40c72d420b8d5e81b819f1315f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:44:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:44:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBNjkyQzA5MzJCMUM5NEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBNjkyQzA5MzJCMUM5NEY0AA==\",\"timestamp\":\"1768054495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:44:58+05:30"} [2026-01-10 19:44:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBNjkyQzA5MzJCMUM5NEY0AA== [2026-01-10 19:45:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:15:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NThFMjJDRjNDNTg1ODBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NThFMjJDRjNDNTg1ODBEAA==", "timestamp": "1768054501", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:45:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:45:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:45:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:45:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:45:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67449ec9bb75410fb21a4730fb6e476b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:45:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NThFMjJDRjNDNTg1ODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NThFMjJDRjNDNTg1ODBEAA==\",\"timestamp\":\"1768054501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:03+05:30"} [2026-01-10 19:45:04] [DEBUG] Ignoring event: delivered [2026-01-10 19:45:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:44:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBNjkyQzA5MzJCMUM5NEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlBNjkyQzA5MzJCMUM5NEY0AA==\",\"timestamp\":\"1768054495\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:03+05:30"} [2026-01-10 19:45:05] [DEBUG] Ignoring event: delivered [2026-01-10 19:45:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NThFMjJDRjNDNTg1ODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NThFMjJDRjNDNTg1ODBEAA==\",\"timestamp\":\"1768054501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:03+05:30"} [2026-01-10 19:45:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ2NThFMjJDRjNDNTg1ODBEAA== [2026-01-10 19:45:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:15:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2NEQxODNBRDI5QTY3NjRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2NEQxODNBRDI5QTY3NjRGAA==", "timestamp": "1768054506", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:45:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:45:08] [INFO] Sending instructions to 917202000200 [2026-01-10 19:45:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:45:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:45:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ed200124353b4bf5b46947cb45e6575b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:45:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2NEQxODNBRDI5QTY3NjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2NEQxODNBRDI5QTY3NjRGAA==\",\"timestamp\":\"1768054506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:09+05:30"} [2026-01-10 19:45:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2NEQxODNBRDI5QTY3NjRGAA== [2026-01-10 19:45:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:15:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2ODkyNTRDMjczMDkyQzhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2ODkyNTRDMjczMDkyQzhGAA==", "timestamp": "1768054512", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:45:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:45:13] [INFO] Sending instructions to 917202000200 [2026-01-10 19:45:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:45:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:45:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf69c101f5cd4fdbb514a7856ecee5f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:45:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2NEQxODNBRDI5QTY3NjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUM2NEQxODNBRDI5QTY3NjRGAA==\",\"timestamp\":\"1768054506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:15+05:30"} [2026-01-10 19:45:15] [DEBUG] Ignoring event: delivered [2026-01-10 19:45:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2ODkyNTRDMjczMDkyQzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2ODkyNTRDMjczMDkyQzhGAA==\",\"timestamp\":\"1768054512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:15+05:30"} [2026-01-10 19:45:15] [DEBUG] Ignoring event: delivered [2026-01-10 19:45:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2ODkyNTRDMjczMDkyQzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2ODkyNTRDMjczMDkyQzhGAA==\",\"timestamp\":\"1768054512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:15+05:30"} [2026-01-10 19:45:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ2ODkyNTRDMjczMDkyQzhGAA== [2026-01-10 19:45:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:15:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjA5OTk1NUM5QTQ2MDNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjA5OTk1NUM5QTQ2MDNBAA==", "timestamp": "1768054548", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:45:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:45:50] [INFO] Sending instructions to 917202000200 [2026-01-10 19:45:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:45:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:45:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa3cd5ba644143c3945d9bcdbf42bc2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:45:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjA5OTk1NUM5QTQ2MDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjA5OTk1NUM5QTQ2MDNBAA==\",\"timestamp\":\"1768054548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:54+05:30"} [2026-01-10 19:45:54] [DEBUG] Ignoring event: delivered [2026-01-10 19:45:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:15:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyMTU0NEE0MjkzMzg4NEVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyMTU0NEE0MjkzMzg4NEVDAA==", "timestamp": "1768054554", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:45:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:45:55] [INFO] Sending instructions to 917202000200 [2026-01-10 19:45:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:45:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:45:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea73c31792114ae4b7cf5924642e3d86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyMTU0NEE0MjkzMzg4NEVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyMTU0NEE0MjkzMzg4NEVDAA==\",\"timestamp\":\"1768054554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:56+05:30"} [2026-01-10 19:45:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyMTU0NEE0MjkzMzg4NEVDAA== [2026-01-10 19:45:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyMTU0NEE0MjkzMzg4NEVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODEyMTU0NEE0MjkzMzg4NEVDAA==\",\"timestamp\":\"1768054554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:45:57+05:30"} [2026-01-10 19:45:57] [DEBUG] Ignoring event: delivered [2026-01-10 19:46:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:45:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjA5OTk1NUM5QTQ2MDNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjA5OTk1NUM5QTQ2MDNBAA==\",\"timestamp\":\"1768054548\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:00+05:30"} [2026-01-10 19:46:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFCNjA5OTk1NUM5QTQ2MDNBAA== [2026-01-10 19:46:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:16:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU3MEUwMzBGMUUyRDYyRjNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU3MEUwMzBGMUUyRDYyRjNCAA==", "timestamp": "1768054559", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:46:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:46:01] [INFO] Sending instructions to 917202000200 [2026-01-10 19:46:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:46:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:46:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d036d8e641734fb69f803d6dbd44adf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU3MEUwMzBGMUUyRDYyRjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU3MEUwMzBGMUUyRDYyRjNCAA==\",\"timestamp\":\"1768054559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:03+05:30"} [2026-01-10 19:46:03] [DEBUG] Ignoring event: delivered [2026-01-10 19:46:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU3MEUwMzBGMUUyRDYyRjNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU3MEUwMzBGMUUyRDYyRjNCAA==\",\"timestamp\":\"1768054559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:03+05:30"} [2026-01-10 19:46:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU3MEUwMzBGMUUyRDYyRjNCAA== [2026-01-10 19:46:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:16:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGNzg5MjdBNUIyNTA4Nzk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGNzg5MjdBNUIyNTA4Nzk5AA==", "timestamp": "1768054596", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:46:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:46:37] [INFO] Sending instructions to 917202000200 [2026-01-10 19:46:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:46:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:46:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d2ab125e23d0466b87452cdeb54e83ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:46:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:16:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RjIyRDYwMDVBNzBFRjA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RjIyRDYwMDVBNzBFRjA4AA==", "timestamp": "1768054601", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:46:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:46:43] [INFO] Sending instructions to 917202000200 [2026-01-10 19:46:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:46:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:46:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b5f1128a0a004416957c13b2e81bd2e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:46:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RjIyRDYwMDVBNzBFRjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RjIyRDYwMDVBNzBFRjA4AA==\",\"timestamp\":\"1768054601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:43+05:30"} [2026-01-10 19:46:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RjIyRDYwMDVBNzBFRjA4AA== [2026-01-10 19:46:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGNzg5MjdBNUIyNTA4Nzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGNzg5MjdBNUIyNTA4Nzk5AA==\",\"timestamp\":\"1768054596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:43+05:30"} [2026-01-10 19:46:43] [DEBUG] Ignoring event: delivered [2026-01-10 19:46:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RjIyRDYwMDVBNzBFRjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RjIyRDYwMDVBNzBFRjA4AA==\",\"timestamp\":\"1768054601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:43+05:30"} [2026-01-10 19:46:43] [DEBUG] Ignoring event: delivered [2026-01-10 19:46:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGNzg5MjdBNUIyNTA4Nzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGNzg5MjdBNUIyNTA4Nzk5AA==\",\"timestamp\":\"1768054596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:43+05:30"} [2026-01-10 19:46:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVGNzg5MjdBNUIyNTA4Nzk5AA== [2026-01-10 19:46:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:16:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGQUY4MjJEOURFREFFQUY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGQUY4MjJEOURFREFFQUY4AA==", "timestamp": "1768054606", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:46:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:46:48] [INFO] Sending instructions to 917202000200 [2026-01-10 19:46:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:46:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:46:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20161f4eda2746c498033ce4c2579250", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:46:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGQUY4MjJEOURFREFFQUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGQUY4MjJEOURFREFFQUY4AA==\",\"timestamp\":\"1768054606\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:48+05:30"} [2026-01-10 19:46:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGQUY4MjJEOURFREFFQUY4AA== [2026-01-10 19:46:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGQUY4MjJEOURFREFFQUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZGQUY4MjJEOURFREFFQUY4AA==\",\"timestamp\":\"1768054606\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:51+05:30"} [2026-01-10 19:46:52] [DEBUG] Ignoring event: delivered [2026-01-10 19:46:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:16:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODQ1NTY5QzU2QjFEQjMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODQ1NTY5QzU2QjFEQjMzAA==", "timestamp": "1768054611", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:46:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:46:53] [INFO] Sending instructions to 917202000200 [2026-01-10 19:46:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:46:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:46:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b92b6efd4d649b19ac613cf3cf057e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:46:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODQ1NTY5QzU2QjFEQjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODQ1NTY5QzU2QjFEQjMzAA==\",\"timestamp\":\"1768054611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:54+05:30"} [2026-01-10 19:46:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODQ1NTY5QzU2QjFEQjMzAA== [2026-01-10 19:46:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODQ1NTY5QzU2QjFEQjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODQ1NTY5QzU2QjFEQjMzAA==\",\"timestamp\":\"1768054611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:46:54+05:30"} [2026-01-10 19:46:55] [DEBUG] Ignoring event: delivered [2026-01-10 19:46:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:16:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzNUJFNjAzMkMwQjM3MkZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzNUJFNjAzMkMwQjM3MkZGAA==", "timestamp": "1768054617", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:46:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:46:59] [INFO] Sending instructions to 917202000200 [2026-01-10 19:46:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:46:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:46:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90ca4b70b25c49d781d13296c87275c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:47:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzNUJFNjAzMkMwQjM3MkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzNUJFNjAzMkMwQjM3MkZGAA==\",\"timestamp\":\"1768054617\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:02+05:30"} [2026-01-10 19:47:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzNUJFNjAzMkMwQjM3MkZGAA== [2026-01-10 19:47:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:17:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQkJFMTkxM0FGM0MyNTQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQkJFMTkxM0FGM0MyNTQ1AA==", "timestamp": "1768054623", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:47:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:47:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:47:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:47:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:47:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5dd0435b8fed4507b6076346e92e6f26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:47:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:46:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzNUJFNjAzMkMwQjM3MkZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQzNUJFNjAzMkMwQjM3MkZGAA==\",\"timestamp\":\"1768054617\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:05+05:30"} [2026-01-10 19:47:06] [DEBUG] Ignoring event: delivered [2026-01-10 19:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:47:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQkJFMTkxM0FGM0MyNTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQkJFMTkxM0FGM0MyNTQ1AA==\",\"timestamp\":\"1768054623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:07+05:30"} [2026-01-10 19:47:08] [DEBUG] Ignoring event: delivered [2026-01-10 19:47:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:47:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQkJFMTkxM0FGM0MyNTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQkJFMTkxM0FGM0MyNTQ1AA==\",\"timestamp\":\"1768054623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:08+05:30"} [2026-01-10 19:47:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzYwQkJFMTkxM0FGM0MyNTQ1AA== [2026-01-10 19:47:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:17:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDODNFNzYxQjREMzEyMTM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDODNFNzYxQjREMzEyMTM0AA==", "timestamp": "1768054628", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:47:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:47:10] [INFO] Sending instructions to 917202000200 [2026-01-10 19:47:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:47:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:47:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d27c7294fea74e93a487dbdf09f44eaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:47:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDODNFNzYxQjREMzEyMTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDODNFNzYxQjREMzEyMTM0AA==\",\"timestamp\":\"1768054628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:12+05:30"} [2026-01-10 19:47:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDODNFNzYxQjREMzEyMTM0AA== [2026-01-10 19:47:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDODNFNzYxQjREMzEyMTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURDODNFNzYxQjREMzEyMTM0AA==\",\"timestamp\":\"1768054628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:13+05:30"} [2026-01-10 19:47:14] [DEBUG] Ignoring event: delivered [2026-01-10 19:47:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:17:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzNzExMDAyNzlGOTE5RkVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzNzExMDAyNzlGOTE5RkVDAA==", "timestamp": "1768054664", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:47:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:47:46] [INFO] Sending instructions to 917202000200 [2026-01-10 19:47:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:47:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:47:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "149355b468ea4ab9928928e1d4c1a74b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:47:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:47:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzNzExMDAyNzlGOTE5RkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzNzExMDAyNzlGOTE5RkVDAA==\",\"timestamp\":\"1768054664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:49+05:30"} [2026-01-10 19:47:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzNzExMDAyNzlGOTE5RkVDAA== [2026-01-10 19:47:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:17:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNFRDY2MDVDRjA2QkE1RkY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNFRDY2MDVDRjA2QkE1RkY4AA==", "timestamp": "1768054669", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:47:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:47:51] [INFO] Sending instructions to 917202000200 [2026-01-10 19:47:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:47:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:47:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8136546360814c76b861ec39ea58f1ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:47:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:47:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzNzExMDAyNzlGOTE5RkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UzNzExMDAyNzlGOTE5RkVDAA==\",\"timestamp\":\"1768054664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:52+05:30"} [2026-01-10 19:47:52] [DEBUG] Ignoring event: delivered [2026-01-10 19:47:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNFRDY2MDVDRjA2QkE1RkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNFRDY2MDVDRjA2QkE1RkY4AA==\",\"timestamp\":\"1768054669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:53+05:30"} [2026-01-10 19:47:53] [DEBUG] Ignoring event: delivered [2026-01-10 19:47:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNFRDY2MDVDRjA2QkE1RkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNFRDY2MDVDRjA2QkE1RkY4AA==\",\"timestamp\":\"1768054669\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:47:57+05:30"} [2026-01-10 19:47:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNFRDY2MDVDRjA2QkE1RkY4AA== [2026-01-10 19:48:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:18:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2MDVGQzFCMkYyNDc4RTgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2MDVGQzFCMkYyNDc4RTgzAA==", "timestamp": "1768054706", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:48:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:48:27] [INFO] Sending instructions to 917202000200 [2026-01-10 19:48:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:48:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d92ed8de84704fb2b5a350a967dc36bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:48:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:48:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2MDVGQzFCMkYyNDc4RTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2MDVGQzFCMkYyNDc4RTgzAA==\",\"timestamp\":\"1768054706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:48:28+05:30"} [2026-01-10 19:48:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2MDVGQzFCMkYyNDc4RTgzAA== [2026-01-10 19:48:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:48:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2MDVGQzFCMkYyNDc4RTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ2MDVGQzFCMkYyNDc4RTgzAA==\",\"timestamp\":\"1768054706\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:48:28+05:30"} [2026-01-10 19:48:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:48:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:18:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MEJDMDYwQzRCNjBGOUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MEJDMDYwQzRCNjBGOUE5AA==", "timestamp": "1768054712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:48:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:48:33] [INFO] Sending instructions to 917202000200 [2026-01-10 19:48:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:48:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:48:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3c2b97f48db483290d84002681a261e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:48:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:48:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MEJDMDYwQzRCNjBGOUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MEJDMDYwQzRCNjBGOUE5AA==\",\"timestamp\":\"1768054712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:48:36+05:30"} [2026-01-10 19:48:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MEJDMDYwQzRCNjBGOUE5AA== [2026-01-10 19:48:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:18:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRDVFMERBMUVENUU4MTBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRDVFMERBMUVENUU4MTBBAA==", "timestamp": "1768054716", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:48:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:48:38] [INFO] Sending instructions to 917202000200 [2026-01-10 19:48:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:48:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:48:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "996f280efc6f4d488cefe79147734718", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:48:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:48:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRDVFMERBMUVENUU4MTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRDVFMERBMUVENUU4MTBBAA==\",\"timestamp\":\"1768054716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:48:42+05:30"} [2026-01-10 19:48:42] [DEBUG] Ignoring event: delivered [2026-01-10 19:48:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:48:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MEJDMDYwQzRCNjBGOUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0MEJDMDYwQzRCNjBGOUE5AA==\",\"timestamp\":\"1768054712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:48:42+05:30"} [2026-01-10 19:48:42] [DEBUG] Ignoring event: delivered [2026-01-10 19:48:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:18:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwRTE3RDk0OUFFN0ZDNDU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwRTE3RDk0OUFFN0ZDNDU4AA==", "timestamp": "1768054722", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:48:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:48:43] [INFO] Sending instructions to 917202000200 [2026-01-10 19:48:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:48:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:48:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf4c5f66526f467e8f1ab2c65310d7a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:48:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:48:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRDVFMERBMUVENUU4MTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRDVFMERBMUVENUU4MTBBAA==\",\"timestamp\":\"1768054716\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:48:49+05:30"} [2026-01-10 19:48:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUxRDVFMERBMUVENUU4MTBBAA== [2026-01-10 19:48:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:48:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwRTE3RDk0OUFFN0ZDNDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwRTE3RDk0OUFFN0ZDNDU4AA==\",\"timestamp\":\"1768054722\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:48:51+05:30"} [2026-01-10 19:48:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwRTE3RDk0OUFFN0ZDNDU4AA== [2026-01-10 19:48:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:48:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwRTE3RDk0OUFFN0ZDNDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTMwRTE3RDk0OUFFN0ZDNDU4AA==\",\"timestamp\":\"1768054722\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:48:51+05:30"} [2026-01-10 19:48:52] [DEBUG] Ignoring event: delivered [2026-01-10 19:49:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:19:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0NjBGMDMzRDEzNEE4NEM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0NjBGMDMzRDEzNEE4NEM5AA==", "timestamp": "1768054758", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:49:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:49:19] [INFO] Sending instructions to 917202000200 [2026-01-10 19:49:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:49:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:49:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b775904356a5487382f5e0477ae0906f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:49:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0NjBGMDMzRDEzNEE4NEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0NjBGMDMzRDEzNEE4NEM5AA==\",\"timestamp\":\"1768054758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:49:22+05:30"} [2026-01-10 19:49:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0NjBGMDMzRDEzNEE4NEM5AA== [2026-01-10 19:49:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:49:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0NjBGMDMzRDEzNEE4NEM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0NjBGMDMzRDEzNEE4NEM5AA==\",\"timestamp\":\"1768054758\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:49:22+05:30"} [2026-01-10 19:49:23] [DEBUG] Ignoring event: delivered [2026-01-10 19:49:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:19:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDg3Q0U5NjUwMUJDOTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDg3Q0U5NjUwMUJDOTFCAA==", "timestamp": "1768054764", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:49:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:49:26] [INFO] Sending instructions to 917202000200 [2026-01-10 19:49:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:49:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:49:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4349453c4c8425a9bf4f4e530784da2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:49:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:49:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDg3Q0U5NjUwMUJDOTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDg3Q0U5NjUwMUJDOTFCAA==\",\"timestamp\":\"1768054764\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:49:29+05:30"} [2026-01-10 19:49:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDg3Q0U5NjUwMUJDOTFCAA== [2026-01-10 19:49:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:19:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5M0Q0OTY5QkY1NzMzQUIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5M0Q0OTY5QkY1NzMzQUIxAA==", "timestamp": "1768054770", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:49:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:49:31] [INFO] Sending instructions to 917202000200 [2026-01-10 19:49:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:49:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:49:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16da5e4f857949c1b8eae898945609f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:49:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:49:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDg3Q0U5NjUwMUJDOTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZDRDg3Q0U5NjUwMUJDOTFCAA==\",\"timestamp\":\"1768054764\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:49:33+05:30"} [2026-01-10 19:49:34] [DEBUG] Ignoring event: delivered [2026-01-10 19:49:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:49:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5M0Q0OTY5QkY1NzMzQUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5M0Q0OTY5QkY1NzMzQUIxAA==\",\"timestamp\":\"1768054770\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:49:35+05:30"} [2026-01-10 19:49:36] [DEBUG] Ignoring event: delivered [2026-01-10 19:49:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:49:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5M0Q0OTY5QkY1NzMzQUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5M0Q0OTY5QkY1NzMzQUIxAA==\",\"timestamp\":\"1768054770\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:49:40+05:30"} [2026-01-10 19:49:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y5M0Q0OTY5QkY1NzMzQUIxAA== [2026-01-10 19:50:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:20:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0NTgyNjQ4MzdDQ0Y0QzkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0NTgyNjQ4MzdDQ0Y0QzkzAA==", "timestamp": "1768054806", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:50:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:50:07] [INFO] Sending instructions to 917202000200 [2026-01-10 19:50:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:50:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:50:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1477ba7a1b77483da00245d4f1df11af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:50:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0NTgyNjQ4MzdDQ0Y0QzkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0NTgyNjQ4MzdDQ0Y0QzkzAA==\",\"timestamp\":\"1768054806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:09+05:30"} [2026-01-10 19:50:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0NTgyNjQ4MzdDQ0Y0QzkzAA== [2026-01-10 19:50:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0NTgyNjQ4MzdDQ0Y0QzkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Y0NTgyNjQ4MzdDQ0Y0QzkzAA==\",\"timestamp\":\"1768054806\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:10+05:30"} [2026-01-10 19:50:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:50:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:20:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBQkY1QUEzMEYxNDNBREZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBQkY1QUEzMEYxNDNBREZGAA==", "timestamp": "1768054811", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:50:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:50:13] [INFO] Sending instructions to 917202000200 [2026-01-10 19:50:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:50:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:50:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce3d4c872c2748859d8f3c146693e890", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:50:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBQkY1QUEzMEYxNDNBREZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBQkY1QUEzMEYxNDNBREZGAA==\",\"timestamp\":\"1768054811\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:15+05:30"} [2026-01-10 19:50:15] [DEBUG] Ignoring event: delivered [2026-01-10 19:50:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBQkY1QUEzMEYxNDNBREZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBQkY1QUEzMEYxNDNBREZGAA==\",\"timestamp\":\"1768054811\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:15+05:30"} [2026-01-10 19:50:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjNBQkY1QUEzMEYxNDNBREZGAA== [2026-01-10 19:50:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:20:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1N0Y3RkQzQUJCN0I1MjgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1N0Y3RkQzQUJCN0I1MjgzAA==", "timestamp": "1768054816", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:50:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:50:18] [INFO] Sending instructions to 917202000200 [2026-01-10 19:50:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:50:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:50:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8caead701a6d4de08e4618dc07345ba7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:50:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1N0Y3RkQzQUJCN0I1MjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1N0Y3RkQzQUJCN0I1MjgzAA==\",\"timestamp\":\"1768054816\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:18+05:30"} [2026-01-10 19:50:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1N0Y3RkQzQUJCN0I1MjgzAA== [2026-01-10 19:50:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1N0Y3RkQzQUJCN0I1MjgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU1N0Y3RkQzQUJCN0I1MjgzAA==\",\"timestamp\":\"1768054816\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:20+05:30"} [2026-01-10 19:50:21] [DEBUG] Ignoring event: delivered [2026-01-10 19:50:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:20:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NjJCNjFBQTI2OTE3MzQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NjJCNjFBQTI2OTE3MzQzAA==", "timestamp": "1768054821", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:50:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:50:23] [INFO] Sending instructions to 917202000200 [2026-01-10 19:50:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:50:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:50:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9eae55524a6420bb517019961a3b2e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NjJCNjFBQTI2OTE3MzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NjJCNjFBQTI2OTE3MzQzAA==\",\"timestamp\":\"1768054821\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:24+05:30"} [2026-01-10 19:50:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NjJCNjFBQTI2OTE3MzQzAA== [2026-01-10 19:50:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NjJCNjFBQTI2OTE3MzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ2NjJCNjFBQTI2OTE3MzQzAA==\",\"timestamp\":\"1768054821\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:24+05:30"} [2026-01-10 19:50:25] [DEBUG] Ignoring event: delivered [2026-01-10 19:50:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:20:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEQzQ4ODc0OUQ4Nzg3RTgzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEQzQ4ODc0OUQ4Nzg3RTgzAA==", "timestamp": "1768054826", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:50:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:50:28] [INFO] Sending instructions to 917202000200 [2026-01-10 19:50:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:50:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:50:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a56176067c2a45d7a95b02e666aa8cfc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:50:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEQzQ4ODc0OUQ4Nzg3RTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEQzQ4ODc0OUQ4Nzg3RTgzAA==\",\"timestamp\":\"1768054826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:31+05:30"} [2026-01-10 19:50:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEQzQ4ODc0OUQ4Nzg3RTgzAA== [2026-01-10 19:50:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:50:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEQzQ4ODc0OUQ4Nzg3RTgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JEQzQ4ODc0OUQ4Nzg3RTgzAA==\",\"timestamp\":\"1768054826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:50:32+05:30"} [2026-01-10 19:50:33] [DEBUG] Ignoring event: delivered [2026-01-10 19:51:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:21:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2M0YyQURDQzQ1MTE1MDUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2M0YyQURDQzQ1MTE1MDUzAA==", "timestamp": "1768054862", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:51:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:51:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:51:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:51:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:51:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d3cf862b93d403b834f31be782feed9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:51:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2M0YyQURDQzQ1MTE1MDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2M0YyQURDQzQ1MTE1MDUzAA==\",\"timestamp\":\"1768054862\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:04+05:30"} [2026-01-10 19:51:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2M0YyQURDQzQ1MTE1MDUzAA== [2026-01-10 19:51:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2M0YyQURDQzQ1MTE1MDUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE2M0YyQURDQzQ1MTE1MDUzAA==\",\"timestamp\":\"1768054862\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:04+05:30"} [2026-01-10 19:51:06] [DEBUG] Ignoring event: delivered [2026-01-10 19:51:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:21:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OTM0MjNDQjhBMUZBRDE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OTM0MjNDQjhBMUZBRDE2AA==", "timestamp": "1768054868", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:51:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:51:09] [INFO] Sending instructions to 917202000200 [2026-01-10 19:51:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:51:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:51:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59e115be654442b7a4256ec24bf3e4b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:51:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OTM0MjNDQjhBMUZBRDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OTM0MjNDQjhBMUZBRDE2AA==\",\"timestamp\":\"1768054868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:11+05:30"} [2026-01-10 19:51:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:51:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OTM0MjNDQjhBMUZBRDE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OTM0MjNDQjhBMUZBRDE2AA==\",\"timestamp\":\"1768054868\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:11+05:30"} [2026-01-10 19:51:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ0OTM0MjNDQjhBMUZBRDE2AA== [2026-01-10 19:51:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:21:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZEREIxQjYyMjlFRDM5ODEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZEREIxQjYyMjlFRDM5ODEwAA==", "timestamp": "1768054873", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:51:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:51:15] [INFO] Sending instructions to 917202000200 [2026-01-10 19:51:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:51:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:51:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50582de3defc4dceb0a94ff1da654a36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:51:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZEREIxQjYyMjlFRDM5ODEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZEREIxQjYyMjlFRDM5ODEwAA==\",\"timestamp\":\"1768054873\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:16+05:30"} [2026-01-10 19:51:18] [DEBUG] Ignoring event: delivered [2026-01-10 19:51:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZEREIxQjYyMjlFRDM5ODEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZEREIxQjYyMjlFRDM5ODEwAA==\",\"timestamp\":\"1768054873\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:16+05:30"} [2026-01-10 19:51:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEZEREIxQjYyMjlFRDM5ODEwAA== [2026-01-10 19:51:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:21:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0OTAyQjRGRjcyMTI3NUUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0OTAyQjRGRjcyMTI3NUUxAA==", "timestamp": "1768054910", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:51:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:51:51] [INFO] Sending instructions to 917202000200 [2026-01-10 19:51:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:51:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:51:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2121b5af91c4a158b9804ffd5fb5322", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0OTAyQjRGRjcyMTI3NUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0OTAyQjRGRjcyMTI3NUUxAA==\",\"timestamp\":\"1768054910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:53+05:30"} [2026-01-10 19:51:54] [DEBUG] Ignoring event: delivered [2026-01-10 19:51:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0OTAyQjRGRjcyMTI3NUUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0OTAyQjRGRjcyMTI3NUUxAA==\",\"timestamp\":\"1768054910\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:54+05:30"} [2026-01-10 19:51:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkI0OTAyQjRGRjcyMTI3NUUxAA== [2026-01-10 19:51:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:21:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzRDhBMDE4RjkxQjExMjRGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzRDhBMDE4RjkxQjExMjRGAA==", "timestamp": "1768054915", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:51:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:51:57] [INFO] Sending instructions to 917202000200 [2026-01-10 19:51:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:51:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:51:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6499df9231cc468ab3c48dae63879646", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:51:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzRDhBMDE4RjkxQjExMjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzRDhBMDE4RjkxQjExMjRGAA==\",\"timestamp\":\"1768054915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:58+05:30"} [2026-01-10 19:51:59] [DEBUG] Ignoring event: delivered [2026-01-10 19:51:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:51:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzRDhBMDE4RjkxQjExMjRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzRDhBMDE4RjkxQjExMjRGAA==\",\"timestamp\":\"1768054915\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:51:58+05:30"} [2026-01-10 19:51:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTYzRDhBMDE4RjkxQjExMjRGAA== [2026-01-10 19:52:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:22:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NkZERjdGMjRGMTc5ODFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NkZERjdGMjRGMTc5ODFGAA==", "timestamp": "1768054920", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:52:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:52:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:52:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:52:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:52:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4db1a704b0c440b284d1d37e10d3bb32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:52:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NkZERjdGMjRGMTc5ODFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NkZERjdGMjRGMTc5ODFGAA==\",\"timestamp\":\"1768054920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:52:06+05:30"} [2026-01-10 19:52:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NkZERjdGMjRGMTc5ODFGAA== [2026-01-10 19:52:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NkZERjdGMjRGMTc5ODFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NkZERjdGMjRGMTc5ODFGAA==\",\"timestamp\":\"1768054920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:52:09+05:30"} [2026-01-10 19:52:09] [DEBUG] Ignoring event: delivered [2026-01-10 19:52:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:22:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGMDdBRjIxRThCN0FCQjEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGMDdBRjIxRThCN0FCQjEwAA==", "timestamp": "1768054956", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:52:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:52:38] [INFO] Sending instructions to 917202000200 [2026-01-10 19:52:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:52:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:52:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf15e5552e1446e6b9685b1c483e460b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:52:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGMDdBRjIxRThCN0FCQjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGMDdBRjIxRThCN0FCQjEwAA==\",\"timestamp\":\"1768054956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:52:39+05:30"} [2026-01-10 19:52:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGMDdBRjIxRThCN0FCQjEwAA== [2026-01-10 19:52:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:22:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQzE4RTc1RDlENjU3ODU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQzE4RTc1RDlENjU3ODU5AA==", "timestamp": "1768054961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:52:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:52:43] [INFO] Sending instructions to 917202000200 [2026-01-10 19:52:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:52:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:52:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f58e5201d844e718153ffc6291bede6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:52:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGMDdBRjIxRThCN0FCQjEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlGMDdBRjIxRThCN0FCQjEwAA==\",\"timestamp\":\"1768054956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:52:40+05:30"} [2026-01-10 19:52:47] [DEBUG] Ignoring event: delivered [2026-01-10 19:52:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:22:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3RjNFOEE3REE0NUZFQTE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3RjNFOEE3REE0NUZFQTE4AA==", "timestamp": "1768054967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:52:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:52:49] [INFO] Sending instructions to 917202000200 [2026-01-10 19:52:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:52:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQzE4RTc1RDlENjU3ODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQzE4RTc1RDlENjU3ODU5AA==\",\"timestamp\":\"1768054961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:52:46+05:30"} [2026-01-10 19:52:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQzE4RTc1RDlENjU3ODU5AA== [2026-01-10 19:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNDQzE4RTc1RDlENjU3ODU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3RjNFOEE3REE0NUZFQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3RjNFOEE3REE0NUZFQTE4AA==\",\"timestamp\":\"1768054967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:52:51+05:30"} [2026-01-10 19:52:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3RjNFOEE3REE0NUZFQTE4AA== [2026-01-10 19:52:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3RjNFOEE3REE0NUZFQTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3RjNFOEE3REE0NUZFQTE4AA==\",\"timestamp\":\"1768054967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:52:51+05:30"} [2026-01-10 19:52:53] [DEBUG] Ignoring event: delivered [2026-01-10 19:52:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:22:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxMzhEOUNBRjQxRkJCNzY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxMzhEOUNBRjQxRkJCNzY5AA==", "timestamp": "1768054972", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:52:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:52:54] [INFO] Sending instructions to 917202000200 [2026-01-10 19:52:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:52:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:52:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd0c7adc1d04420fbc4e73c5c3072a4d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:52:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxMzhEOUNBRjQxRkJCNzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxMzhEOUNBRjQxRkJCNzY5AA==\",\"timestamp\":\"1768054972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:52:56+05:30"} [2026-01-10 19:52:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxMzhEOUNBRjQxRkJCNzY5AA== [2026-01-10 19:52:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:22:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QkM2OTNENTdCOTA0RTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QkM2OTNENTdCOTA0RTNFAA==", "timestamp": "1768054978", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:52:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:52:59] [INFO] Sending instructions to 917202000200 [2026-01-10 19:52:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:52:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:52:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4e12b7ecc294a67a94c464f7a9dc0a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:53:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxMzhEOUNBRjQxRkJCNzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMxMzhEOUNBRjQxRkJCNzY5AA==\",\"timestamp\":\"1768054972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:01+05:30"} [2026-01-10 19:53:01] [DEBUG] Ignoring event: delivered [2026-01-10 19:53:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QkM2OTNENTdCOTA0RTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QkM2OTNENTdCOTA0RTNFAA==\",\"timestamp\":\"1768054978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:02+05:30"} [2026-01-10 19:53:02] [DEBUG] Ignoring event: delivered [2026-01-10 19:53:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:23:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1MjlEQTNENTgxOEU0QUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1MjlEQTNENTgxOEU0QUREAA==", "timestamp": "1768054983", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:53:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:53:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:53:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:53:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:53:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc64b9d899e54257820e5adb59e5c010", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:53:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:52:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QkM2OTNENTdCOTA0RTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QkM2OTNENTdCOTA0RTNFAA==\",\"timestamp\":\"1768054978\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:07+05:30"} [2026-01-10 19:53:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QkM2OTNENTdCOTA0RTNFAA== [2026-01-10 19:53:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:53:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1MjlEQTNENTgxOEU0QUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1MjlEQTNENTgxOEU0QUREAA==\",\"timestamp\":\"1768054983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:09+05:30"} [2026-01-10 19:53:09] [DEBUG] Ignoring event: delivered [2026-01-10 19:53:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:23:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMzVGODk5QTA1M0IzNzBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMzVGODk5QTA1M0IzNzBFAA==", "timestamp": "1768054988", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:53:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:53:10] [INFO] Sending instructions to 917202000200 [2026-01-10 19:53:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:53:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:53:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2aed14702764baa9aa41ed09e654541", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:53:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:53:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1MjlEQTNENTgxOEU0QUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1MjlEQTNENTgxOEU0QUREAA==\",\"timestamp\":\"1768054983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:10+05:30"} [2026-01-10 19:53:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU1MjlEQTNENTgxOEU0QUREAA== [2026-01-10 19:53:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:53:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMzVGODk5QTA1M0IzNzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMzVGODk5QTA1M0IzNzBFAA==\",\"timestamp\":\"1768054988\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:13+05:30"} [2026-01-10 19:53:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMzVGODk5QTA1M0IzNzBFAA== [2026-01-10 19:53:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:53:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMzVGODk5QTA1M0IzNzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNFMzVGODk5QTA1M0IzNzBFAA==\",\"timestamp\":\"1768054988\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:13+05:30"} [2026-01-10 19:53:14] [DEBUG] Ignoring event: delivered [2026-01-10 19:53:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:23:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzM0E5OTY1MDU5NTZFQTUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzM0E5OTY1MDU5NTZFQTUwAA==", "timestamp": "1768055024", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:53:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:53:46] [INFO] Sending instructions to 917202000200 [2026-01-10 19:53:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:53:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:53:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3eb240452a394973a23ef0e1bc1217aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:53:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:53:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzM0E5OTY1MDU5NTZFQTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzM0E5OTY1MDU5NTZFQTUwAA==\",\"timestamp\":\"1768055024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:50+05:30"} [2026-01-10 19:53:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzM0E5OTY1MDU5NTZFQTUwAA== [2026-01-10 19:53:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:53:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzM0E5OTY1MDU5NTZFQTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODUzM0E5OTY1MDU5NTZFQTUwAA==\",\"timestamp\":\"1768055024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:50+05:30"} [2026-01-10 19:53:50] [DEBUG] Ignoring event: delivered [2026-01-10 19:53:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:23:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNjE3MUZCRDMzMjE1MDRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNjE3MUZCRDMzMjE1MDRFAA==", "timestamp": "1768055029", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:53:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:53:51] [INFO] Sending instructions to 917202000200 [2026-01-10 19:53:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:53:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:53:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c6b717de11a4abdb908deaf932de43a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:53:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:53:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNjE3MUZCRDMzMjE1MDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNjE3MUZCRDMzMjE1MDRFAA==\",\"timestamp\":\"1768055029\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:53+05:30"} [2026-01-10 19:53:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNjE3MUZCRDMzMjE1MDRFAA== [2026-01-10 19:53:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:53:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNjE3MUZCRDMzMjE1MDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUUzNjE3MUZCRDMzMjE1MDRFAA==\",\"timestamp\":\"1768055029\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:53:59+05:30"} [2026-01-10 19:53:59] [DEBUG] Ignoring event: delivered [2026-01-10 19:54:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:24:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFNkJGNjVDOTk5NUNFRUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFNkJGNjVDOTk5NUNFRUYyAA==", "timestamp": "1768055066", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:54:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:54:27] [INFO] Sending instructions to 917202000200 [2026-01-10 19:54:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:54:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:54:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c38e884af200418387cb5f3c0a014a09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:54:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFNkJGNjVDOTk5NUNFRUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFNkJGNjVDOTk5NUNFRUYyAA==\",\"timestamp\":\"1768055066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:54:28+05:30"} [2026-01-10 19:54:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFNkJGNjVDOTk5NUNFRUYyAA== [2026-01-10 19:54:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:54:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFNkJGNjVDOTk5NUNFRUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODBFNkJGNjVDOTk5NUNFRUYyAA==\",\"timestamp\":\"1768055066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:54:28+05:30"} [2026-01-10 19:54:29] [DEBUG] Ignoring event: delivered [2026-01-10 19:54:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:24:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RDIyREZCMTg1OTQwRjBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RDIyREZCMTg1OTQwRjBFAA==", "timestamp": "1768055071", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:54:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:54:32] [INFO] Sending instructions to 917202000200 [2026-01-10 19:54:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:54:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:54:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "719177827e914e5ba8bde1c6dba7d0cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:54:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:24:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZCQ0MzQzNCOThFRDZBRDYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZCQ0MzQzNCOThFRDZBRDYyAA==", "timestamp": "1768055076", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:54:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:54:37] [INFO] Sending instructions to 917202000200 [2026-01-10 19:54:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:54:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:54:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9926217429254c24b5fb0485021e524e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:54:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:54:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RDIyREZCMTg1OTQwRjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RDIyREZCMTg1OTQwRjBFAA==\",\"timestamp\":\"1768055071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:54:38+05:30"} [2026-01-10 19:54:40] [DEBUG] Ignoring event: delivered [2026-01-10 19:54:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:54:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RDIyREZCMTg1OTQwRjBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RDIyREZCMTg1OTQwRjBFAA==\",\"timestamp\":\"1768055071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:54:38+05:30"} [2026-01-10 19:54:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEU4RDIyREZCMTg1OTQwRjBFAA== [2026-01-10 19:54:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:54:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZCQ0MzQzNCOThFRDZBRDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZCQ0MzQzNCOThFRDZBRDYyAA==\",\"timestamp\":\"1768055076\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:54:40+05:30"} [2026-01-10 19:54:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZCQ0MzQzNCOThFRDZBRDYyAA== [2026-01-10 19:54:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:54:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZCQ0MzQzNCOThFRDZBRDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODZCQ0MzQzNCOThFRDZBRDYyAA==\",\"timestamp\":\"1768055076\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:54:40+05:30"} [2026-01-10 19:54:41] [DEBUG] Ignoring event: delivered [2026-01-10 19:55:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:25:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUFCNEE4NEQxQTU1NTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUFCNEE4NEQxQTU1NTREAA==", "timestamp": "1768055112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:55:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:55:14] [INFO] Sending instructions to 917202000200 [2026-01-10 19:55:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:55:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:55:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30edadee897947acb4aaf37bad36a5ec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:55:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:25:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzNEQ2N0E2MTY3QTU3NEM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzNEQ2N0E2MTY3QTU3NEM2AA==", "timestamp": "1768055117", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:55:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:55:19] [INFO] Sending instructions to 917202000200 [2026-01-10 19:55:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:55:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:55:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f36a2330e4cf4606ab02906e7bccca01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:55:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUFCNEE4NEQxQTU1NTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUFCNEE4NEQxQTU1NTREAA==\",\"timestamp\":\"1768055112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:17+05:30"} [2026-01-10 19:55:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUFCNEE4NEQxQTU1NTREAA== [2026-01-10 19:55:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUFCNEE4NEQxQTU1NTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI5OUFCNEE4NEQxQTU1NTREAA==\",\"timestamp\":\"1768055112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:17+05:30"} [2026-01-10 19:55:20] [DEBUG] Ignoring event: delivered [2026-01-10 19:55:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:25:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA5N0FGRjUyRUJBNTg5MkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA5N0FGRjUyRUJBNTg5MkI1AA==", "timestamp": "1768055123", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:55:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:55:24] [INFO] Sending instructions to 917202000200 [2026-01-10 19:55:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:55:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:55:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3da0326ea2d4e04aef746964b6f73fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzNEQ2N0E2MTY3QTU3NEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzNEQ2N0E2MTY3QTU3NEM2AA==\",\"timestamp\":\"1768055117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:22+05:30"} [2026-01-10 19:55:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzNEQ2N0E2MTY3QTU3NEM2AA== [2026-01-10 19:55:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzNEQ2N0E2MTY3QTU3NEM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzNEQ2N0E2MTY3QTU3NEM2AA==\",\"timestamp\":\"1768055117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:22+05:30"} [2026-01-10 19:55:25] [DEBUG] Ignoring event: delivered [2026-01-10 19:55:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA5N0FGRjUyRUJBNTg5MkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA5N0FGRjUyRUJBNTg5MkI1AA==\",\"timestamp\":\"1768055123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:26+05:30"} [2026-01-10 19:55:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA5N0FGRjUyRUJBNTg5MkI1AA== [2026-01-10 19:55:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA5N0FGRjUyRUJBNTg5MkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA5N0FGRjUyRUJBNTg5MkI1AA==\",\"timestamp\":\"1768055123\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:26+05:30"} [2026-01-10 19:55:27] [DEBUG] Ignoring event: delivered [2026-01-10 19:55:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:25:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1NjM4RDEzM0ZCNjAzRUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1NjM4RDEzM0ZCNjAzRUEzAA==", "timestamp": "1768055128", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:55:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:55:30] [INFO] Sending instructions to 917202000200 [2026-01-10 19:55:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:55:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:55:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00fe4c276a5f4ccd8ed7d5c3e57414ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:55:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1NjM4RDEzM0ZCNjAzRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1NjM4RDEzM0ZCNjAzRUEzAA==\",\"timestamp\":\"1768055128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:30+05:30"} [2026-01-10 19:55:31] [DEBUG] Ignoring event: delivered [2026-01-10 19:55:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:25:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyNTgyREJBOTU4Q0NCOEI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyNTgyREJBOTU4Q0NCOEI5AA==", "timestamp": "1768055133", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:55:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:55:35] [INFO] Sending instructions to 917202000200 [2026-01-10 19:55:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:55:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:55:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f284faa113224fd3a86f15abdd1ec94a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:55:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1NjM4RDEzM0ZCNjAzRUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1NjM4RDEzM0ZCNjAzRUEzAA==\",\"timestamp\":\"1768055128\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:35+05:30"} [2026-01-10 19:55:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDI1NjM4RDEzM0ZCNjAzRUEzAA== [2026-01-10 19:55:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyNTgyREJBOTU4Q0NCOEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyNTgyREJBOTU4Q0NCOEI5AA==\",\"timestamp\":\"1768055133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:35+05:30"} [2026-01-10 19:55:36] [DEBUG] Ignoring event: delivered [2026-01-10 19:55:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyNTgyREJBOTU4Q0NCOEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyNTgyREJBOTU4Q0NCOEI5AA==\",\"timestamp\":\"1768055133\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:35+05:30"} [2026-01-10 19:55:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyNTgyREJBOTU4Q0NCOEI5AA== [2026-01-10 19:55:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:25:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMjUxNzNCNzQxNzlBNUU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMjUxNzNCNzQxNzlBNUU0AA==", "timestamp": "1768055139", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:55:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:55:40] [INFO] Sending instructions to 917202000200 [2026-01-10 19:55:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:55:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:55:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8963a9a1b84b4af0add9ce597a2a9814", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:55:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:25:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBRjlCQzc4OTdFQzlERDdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBRjlCQzc4OTdFQzlERDdFAA==", "timestamp": "1768055144", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:55:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:55:46] [INFO] Sending instructions to 917202000200 [2026-01-10 19:55:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:55:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:55:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6b8eb23bbb2408c9b65cfcc8b1d20b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:55:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBRjlCQzc4OTdFQzlERDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBRjlCQzc4OTdFQzlERDdFAA==\",\"timestamp\":\"1768055144\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:46+05:30"} [2026-01-10 19:55:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBRjlCQzc4OTdFQzlERDdFAA== [2026-01-10 19:55:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMjUxNzNCNzQxNzlBNUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMjUxNzNCNzQxNzlBNUU0AA==\",\"timestamp\":\"1768055139\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:47+05:30"} [2026-01-10 19:55:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMjUxNzNCNzQxNzlBNUU0AA== [2026-01-10 19:55:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMjUxNzNCNzQxNzlBNUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVBMjUxNzNCNzQxNzlBNUU0AA==\",\"timestamp\":\"1768055139\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:47+05:30"} [2026-01-10 19:55:48] [DEBUG] Ignoring event: delivered [2026-01-10 19:55:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:55:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBRjlCQzc4OTdFQzlERDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBBRjlCQzc4OTdFQzlERDdFAA==\",\"timestamp\":\"1768055144\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:55:50+05:30"} [2026-01-10 19:55:51] [DEBUG] Ignoring event: delivered [2026-01-10 19:56:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:26:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxQkUzQkNCN0RBRDEyNjdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxQkUzQkNCN0RBRDEyNjdGAA==", "timestamp": "1768055180", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:56:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:56:22] [INFO] Sending instructions to 917202000200 [2026-01-10 19:56:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:56:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:56:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8aeddeff9e9a4713b9091e93ed8aab03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:56:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:56:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxQkUzQkNCN0RBRDEyNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxQkUzQkNCN0RBRDEyNjdGAA==\",\"timestamp\":\"1768055180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:56:25+05:30"} [2026-01-10 19:56:26] [DEBUG] Ignoring event: delivered [2026-01-10 19:56:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:26:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAxMjBENERBNzRFQzE3QjIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAxMjBENERBNzRFQzE3QjIyAA==", "timestamp": "1768055186", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:56:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:56:27] [INFO] Sending instructions to 917202000200 [2026-01-10 19:56:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:56:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:56:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa919098c1b34e8dbf74cbe9a0ab137b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:56:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:56:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxQkUzQkNCN0RBRDEyNjdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxQkUzQkNCN0RBRDEyNjdGAA==\",\"timestamp\":\"1768055180\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:56:27+05:30"} [2026-01-10 19:56:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUxQkUzQkNCN0RBRDEyNjdGAA== [2026-01-10 19:56:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:56:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAxMjBENERBNzRFQzE3QjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAxMjBENERBNzRFQzE3QjIyAA==\",\"timestamp\":\"1768055186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:56:32+05:30"} [2026-01-10 19:56:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:56:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAxMjBENERBNzRFQzE3QjIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAxMjBENERBNzRFQzE3QjIyAA==\",\"timestamp\":\"1768055186\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:56:32+05:30"} [2026-01-10 19:56:32] [DEBUG] Ignoring event: delivered [2026-01-10 19:56:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTAxMjBENERBNzRFQzE3QjIyAA== [2026-01-10 19:57:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:27:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwNzczMDk5NUM3RTk1RTVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwNzczMDk5NUM3RTk1RTVEAA==", "timestamp": "1768055222", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:57:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:57:04] [INFO] Sending instructions to 917202000200 [2026-01-10 19:57:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:57:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:57:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aca64bbb39d24adb8994695006518965", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:57:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwNzczMDk5NUM3RTk1RTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwNzczMDk5NUM3RTk1RTVEAA==\",\"timestamp\":\"1768055222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:57:05+05:30"} [2026-01-10 19:57:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwNzczMDk5NUM3RTk1RTVEAA== [2026-01-10 19:57:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwNzczMDk5NUM3RTk1RTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYwNzczMDk5NUM3RTk1RTVEAA==\",\"timestamp\":\"1768055222\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:57:05+05:30"} [2026-01-10 19:57:07] [DEBUG] Ignoring event: delivered [2026-01-10 19:57:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:27:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3MjMwMjJENzlDNkI0QzkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3MjMwMjJENzlDNkI0QzkwAA==", "timestamp": "1768055228", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:57:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:57:10] [INFO] Sending instructions to 917202000200 [2026-01-10 19:57:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:57:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:57:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fc717be88864c30b8d9788251b8cba8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:57:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3MjMwMjJENzlDNkI0QzkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3MjMwMjJENzlDNkI0QzkwAA==\",\"timestamp\":\"1768055228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:57:11+05:30"} [2026-01-10 19:57:12] [DEBUG] Ignoring event: delivered [2026-01-10 19:57:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3MjMwMjJENzlDNkI0QzkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3MjMwMjJENzlDNkI0QzkwAA==\",\"timestamp\":\"1768055228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:57:11+05:30"} [2026-01-10 19:57:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE3MjMwMjJENzlDNkI0QzkwAA== [2026-01-10 19:57:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:27:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JFODMxMDZGQzY0MUVFNzUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JFODMxMDZGQzY0MUVFNzUxAA==", "timestamp": "1768055233", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:57:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:57:15] [INFO] Sending instructions to 917202000200 [2026-01-10 19:57:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:57:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:57:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6260cc066894ee588b12c5fa598ec0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:57:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JFODMxMDZGQzY0MUVFNzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JFODMxMDZGQzY0MUVFNzUxAA==\",\"timestamp\":\"1768055233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:57:17+05:30"} [2026-01-10 19:57:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JFODMxMDZGQzY0MUVFNzUxAA== [2026-01-10 19:57:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JFODMxMDZGQzY0MUVFNzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JFODMxMDZGQzY0MUVFNzUxAA==\",\"timestamp\":\"1768055233\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:57:20+05:30"} [2026-01-10 19:57:22] [DEBUG] Ignoring event: delivered [2026-01-10 19:57:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:27:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRTc2RTExRkE4Q0YyMDg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRTc2RTExRkE4Q0YyMDg2AA==", "timestamp": "1768055270", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:57:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:57:51] [INFO] Sending instructions to 917202000200 [2026-01-10 19:57:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:57:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:57:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c8aaf3a6e44431db70dc0b7bfb174c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:57:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:27:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0NGQTgwRDQ3RENDODNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0NGQTgwRDQ3RENDODNGAA==", "timestamp": "1768055275", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:57:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:57:57] [INFO] Sending instructions to 917202000200 [2026-01-10 19:57:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:57:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:57:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91e524e7497243609ff46d50183a92c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:58:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRTc2RTExRkE4Q0YyMDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRTc2RTExRkE4Q0YyMDg2AA==\",\"timestamp\":\"1768055270\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:00+05:30"} [2026-01-10 19:58:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRTc2RTExRkE4Q0YyMDg2AA== [2026-01-10 19:58:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRTc2RTExRkE4Q0YyMDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlBRTc2RTExRkE4Q0YyMDg2AA==\",\"timestamp\":\"1768055270\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:01+05:30"} [2026-01-10 19:58:01] [DEBUG] Ignoring event: delivered [2026-01-10 19:58:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0NGQTgwRDQ3RENDODNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0NGQTgwRDQ3RENDODNGAA==\",\"timestamp\":\"1768055275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:01+05:30"} [2026-01-10 19:58:02] [DEBUG] Ignoring event: delivered [2026-01-10 19:58:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:28:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCMjlCOTg1RjQ0OTQwRDZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCMjlCOTg1RjQ0OTQwRDZFAA==", "timestamp": "1768055280", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:58:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:58:02] [INFO] Sending instructions to 917202000200 [2026-01-10 19:58:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:58:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:58:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34f041ceb6854bf2a8b6f60b59c12e22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:58:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0NGQTgwRDQ3RENDODNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0NGQTgwRDQ3RENDODNGAA==\",\"timestamp\":\"1768055275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:03+05:30"} [2026-01-10 19:58:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGN0NGQTgwRDQ3RENDODNGAA== [2026-01-10 19:58:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCMjlCOTg1RjQ0OTQwRDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCMjlCOTg1RjQ0OTQwRDZFAA==\",\"timestamp\":\"1768055280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:04+05:30"} [2026-01-10 19:58:05] [DEBUG] Ignoring event: delivered [2026-01-10 19:58:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:28:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDhCQkRCQjgzRUY2REEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDhCQkRCQjgzRUY2REEzAA==", "timestamp": "1768055285", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:58:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:58:07] [INFO] Sending instructions to 917202000200 [2026-01-10 19:58:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:58:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:58:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "87c79508798e48138f2fb01fe21a2c2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:58:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCMjlCOTg1RjQ0OTQwRDZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCMjlCOTg1RjQ0OTQwRDZFAA==\",\"timestamp\":\"1768055280\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:13+05:30"} [2026-01-10 19:58:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNCMjlCOTg1RjQ0OTQwRDZFAA== [2026-01-10 19:58:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDhCQkRCQjgzRUY2REEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDhCQkRCQjgzRUY2REEzAA==\",\"timestamp\":\"1768055285\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:13+05:30"} [2026-01-10 19:58:14] [DEBUG] Ignoring event: delivered [2026-01-10 19:58:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDhCQkRCQjgzRUY2REEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDhCQkRCQjgzRUY2REEzAA==\",\"timestamp\":\"1768055285\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:16+05:30"} [2026-01-10 19:58:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0EyNDhCQkRCQjgzRUY2REEzAA== [2026-01-10 19:58:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:28:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTJGRDY4QzM2ODRBNzU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTJGRDY4QzM2ODRBNzU4AA==", "timestamp": "1768055321", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:58:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:58:43] [INFO] Sending instructions to 917202000200 [2026-01-10 19:58:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:58:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:58:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c2c7aeec1ef43e4afe9064412ca74f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTJGRDY4QzM2ODRBNzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTJGRDY4QzM2ODRBNzU4AA==\",\"timestamp\":\"1768055321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:46+05:30"} [2026-01-10 19:58:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTJGRDY4QzM2ODRBNzU4AA== [2026-01-10 19:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTJGRDY4QzM2ODRBNzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0REOTJGRDY4QzM2ODRBNzU4AA==\",\"timestamp\":\"1768055321\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:45+05:30"} [2026-01-10 19:58:48] [DEBUG] Ignoring event: delivered [2026-01-10 19:58:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:28:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJFRjQ1NjU3RTE4MjhFMTc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJFRjQ1NjU3RTE4MjhFMTc0AA==", "timestamp": "1768055326", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:58:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:58:48] [INFO] Sending instructions to 917202000200 [2026-01-10 19:58:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:58:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:58:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "203f3e1ca7fa443a9a33f2cfe9581285", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:58:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJFRjQ1NjU3RTE4MjhFMTc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJFRjQ1NjU3RTE4MjhFMTc0AA==\",\"timestamp\":\"1768055326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:52+05:30"} [2026-01-10 19:58:53] [DEBUG] Ignoring event: delivered [2026-01-10 19:58:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:28:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThGNkI5NUVGRjQ1NzREOTMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThGNkI5NUVGRjQ1NzREOTMxAA==", "timestamp": "1768055332", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:58:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:58:54] [INFO] Sending instructions to 917202000200 [2026-01-10 19:58:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:58:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:58:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d1eb719d101462d85fb36600c78d4fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:58:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThGNkI5NUVGRjQ1NzREOTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThGNkI5NUVGRjQ1NzREOTMxAA==\",\"timestamp\":\"1768055332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:58+05:30"} [2026-01-10 19:58:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThGNkI5NUVGRjQ1NzREOTMxAA== [2026-01-10 19:58:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThGNkI5NUVGRjQ1NzREOTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNThGNkI5NUVGRjQ1NzREOTMxAA==\",\"timestamp\":\"1768055332\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:58+05:30"} [2026-01-10 19:58:59] [DEBUG] Ignoring event: delivered [2026-01-10 19:58:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJFRjQ1NjU3RTE4MjhFMTc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJFRjQ1NjU3RTE4MjhFMTc0AA==\",\"timestamp\":\"1768055326\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:58:58+05:30"} [2026-01-10 19:58:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUJFRjQ1NjU3RTE4MjhFMTc0AA== [2026-01-10 19:58:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:28:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODJENjIzRDE1MjNCREY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODJENjIzRDE1MjNCREY2AA==", "timestamp": "1768055337", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:58:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:58:59] [INFO] Sending instructions to 917202000200 [2026-01-10 19:58:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:58:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:58:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "967ca8a7f8604736972b750de097181c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:59:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODJENjIzRDE1MjNCREY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODJENjIzRDE1MjNCREY2AA==\",\"timestamp\":\"1768055337\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:59:03+05:30"} [2026-01-10 19:59:04] [DEBUG] Ignoring event: delivered [2026-01-10 19:59:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:58:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODJENjIzRDE1MjNCREY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODJENjIzRDE1MjNCREY2AA==\",\"timestamp\":\"1768055337\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:59:03+05:30"} [2026-01-10 19:59:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYyODJENjIzRDE1MjNCREY2AA== [2026-01-10 19:59:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:29:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGOURFRTcwNDQ0NzNGMzA1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGOURFRTcwNDQ0NzNGMzA1AA==", "timestamp": "1768055342", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:59:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:59:05] [INFO] Sending instructions to 917202000200 [2026-01-10 19:59:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:59:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:59:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "402ed8b150c448bfa5897316e253b2b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:59:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:29:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFM0YxMzczQTBBNzRBRDFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFM0YxMzczQTBBNzRBRDFEAA==", "timestamp": "1768055348", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:59:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:59:10] [INFO] Sending instructions to 917202000200 [2026-01-10 19:59:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:59:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:59:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGOURFRTcwNDQ0NzNGMzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGOURFRTcwNDQ0NzNGMzA1AA==\",\"timestamp\":\"1768055342\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:59:09+05:30"} [2026-01-10 19:59:10] [DEBUG] Ignoring event: delivered [2026-01-10 19:59:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:59:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGOURFRTcwNDQ0NzNGMzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGOURFRTcwNDQ0NzNGMzA1AA==\",\"timestamp\":\"1768055342\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T19:59:09+05:30"} [2026-01-10 19:59:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhGOURFRTcwNDQ0NzNGMzA1AA== [2026-01-10 19:59:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a44b5a1d899a445f98e252b4529164de", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:59:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFM0YxMzczQTBBNzRBRDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFM0YxMzczQTBBNzRBRDFEAA==\",\"timestamp\":\"1768055348\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:59:10+05:30"} [2026-01-10 19:59:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFM0YxMzczQTBBNzRBRDFEAA== [2026-01-10 19:59:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:59:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFM0YxMzczQTBBNzRBRDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFFM0YxMzczQTBBNzRBRDFEAA==\",\"timestamp\":\"1768055348\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:59:10+05:30"} [2026-01-10 19:59:11] [DEBUG] Ignoring event: delivered [2026-01-10 19:59:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:29:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxODdBQThDRTNENzdDOTgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxODdBQThDRTNENzdDOTgxAA==", "timestamp": "1768055384", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:59:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 19:59:46] [INFO] Sending instructions to 917202000200 [2026-01-10 19:59:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:59:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:59:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9ec5533429b644c7986c7fdf97b75a5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:59:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:29:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzRUFGNDBBMTNCMTVBOTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzRUFGNDBBMTNCMTVBOTU1AA==", "timestamp": "1768055389", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 19:59:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 19:59:51] [INFO] Sending instructions to 917202000200 [2026-01-10 19:59:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 19:59:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 19:59:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b76ff5ba407447d9d6aaf49116c39b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 19:59:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:59:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzMxODdBQThDRTNENzdDOTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:59:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzRUFGNDBBMTNCMTVBOTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzRUFGNDBBMTNCMTVBOTU1AA==\",\"timestamp\":\"1768055389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:59:52+05:30"} [2026-01-10 19:59:53] [DEBUG] Ignoring event: delivered [2026-01-10 19:59:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T19:59:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzRUFGNDBBMTNCMTVBOTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzRUFGNDBBMTNCMTVBOTU1AA==\",\"timestamp\":\"1768055389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T19:59:52+05:30"} [2026-01-10 19:59:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUUzRUFGNDBBMTNCMTVBOTU1AA== [2026-01-10 20:00:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:30:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5MTM5QTQ3NTY2Q0I1M0IwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5MTM5QTQ3NTY2Q0I1M0IwAA==", "timestamp": "1768055425", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:00:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:00:27] [INFO] Sending instructions to 917202000200 [2026-01-10 20:00:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:00:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:00:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34d1197dcf154c5da52c0e48780ca8f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:00:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:00:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5MTM5QTQ3NTY2Q0I1M0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5MTM5QTQ3NTY2Q0I1M0IwAA==\",\"timestamp\":\"1768055425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:00:29+05:30"} [2026-01-10 20:00:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5MTM5QTQ3NTY2Q0I1M0IwAA== [2026-01-10 20:00:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:00:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5MTM5QTQ3NTY2Q0I1M0IwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0I5MTM5QTQ3NTY2Q0I1M0IwAA==\",\"timestamp\":\"1768055425\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:00:29+05:30"} [2026-01-10 20:00:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:00:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:30:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk4NjU0MEI3OTYyMkE5QUYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk4NjU0MEI3OTYyMkE5QUYwAA==", "timestamp": "1768055430", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:00:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:00:32] [INFO] Sending instructions to 917202000200 [2026-01-10 20:00:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:00:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:00:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a17a43e651374cf396bdabf99354bc4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:00:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk4NjU0MEI3OTYyMkE5QUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk4NjU0MEI3OTYyMkE5QUYwAA==\",\"timestamp\":\"1768055430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:00:35+05:30"} [2026-01-10 20:00:36] [DEBUG] Ignoring event: delivered [2026-01-10 20:00:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:00:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk4NjU0MEI3OTYyMkE5QUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk4NjU0MEI3OTYyMkE5QUYwAA==\",\"timestamp\":\"1768055430\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:00:35+05:30"} [2026-01-10 20:00:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk4NjU0MEI3OTYyMkE5QUYwAA== [2026-01-10 20:00:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:30:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0QzNDY3Qjg2NzQ5MEQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0QzNDY3Qjg2NzQ5MEQ4AA==", "timestamp": "1768055436", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:00:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:00:37] [INFO] Sending instructions to 917202000200 [2026-01-10 20:00:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:00:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:00:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f9c0d149eb254ca0964f0f3feeda007e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:00:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:00:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0QzNDY3Qjg2NzQ5MEQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0QzNDY3Qjg2NzQ5MEQ4AA==\",\"timestamp\":\"1768055436\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:00:38+05:30"} [2026-01-10 20:00:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0QzNDY3Qjg2NzQ5MEQ4AA== [2026-01-10 20:00:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:00:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0QzNDY3Qjg2NzQ5MEQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y5Q0QzNDY3Qjg2NzQ5MEQ4AA==\",\"timestamp\":\"1768055436\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:00:38+05:30"} [2026-01-10 20:00:39] [DEBUG] Ignoring event: delivered [2026-01-10 20:00:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:30:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0RTgxREY4N0MyRUQyMkIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0RTgxREY4N0MyRUQyMkIwAA==", "timestamp": "1768055441", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:00:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:00:42] [INFO] Sending instructions to 917202000200 [2026-01-10 20:00:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:00:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:00:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4373f7fcffe04f128d2935452283d59a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:00:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:00:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0RTgxREY4N0MyRUQyMkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0RTgxREY4N0MyRUQyMkIwAA==\",\"timestamp\":\"1768055441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:00:46+05:30"} [2026-01-10 20:00:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0RTgxREY4N0MyRUQyMkIwAA== [2026-01-10 20:00:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:00:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0RTgxREY4N0MyRUQyMkIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjk0RTgxREY4N0MyRUQyMkIwAA==\",\"timestamp\":\"1768055441\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:00:46+05:30"} [2026-01-10 20:00:47] [DEBUG] Ignoring event: delivered [2026-01-10 20:01:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:31:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVENEMwQzQxNzc4MEQyREI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVENEMwQzQxNzc4MEQyREI0AA==", "timestamp": "1768055476", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:01:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:01:18] [INFO] Sending instructions to 917202000200 [2026-01-10 20:01:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:01:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:01:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b434651240ec47a08663508b3631eba6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:01:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:01:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVENEMwQzQxNzc4MEQyREI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVENEMwQzQxNzc4MEQyREI0AA==\",\"timestamp\":\"1768055476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:01:19+05:30"} [2026-01-10 20:01:19] [DEBUG] Ignoring event: delivered [2026-01-10 20:01:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:31:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJERThEMDQwM0VEQzQ4QzBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJERThEMDQwM0VEQzQ4QzBDAA==", "timestamp": "1768055482", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:01:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:01:23] [INFO] Sending instructions to 917202000200 [2026-01-10 20:01:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:01:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:01:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eddc6965c82f4be3975c9d79dc4ac614", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:01:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:01:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVENEMwQzQxNzc4MEQyREI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVENEMwQzQxNzc4MEQyREI0AA==\",\"timestamp\":\"1768055476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:01:23+05:30"} [2026-01-10 20:01:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVENEMwQzQxNzc4MEQyREI0AA== [2026-01-10 20:01:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:01:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJERThEMDQwM0VEQzQ4QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJERThEMDQwM0VEQzQ4QzBDAA==\",\"timestamp\":\"1768055482\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:01:23+05:30"} [2026-01-10 20:01:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJERThEMDQwM0VEQzQ4QzBDAA== [2026-01-10 20:01:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:31:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGMUVDQTBGRjNFREVDMjBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGMUVDQTBGRjNFREVDMjBGAA==", "timestamp": "1768055487", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:01:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:01:28] [INFO] Sending instructions to 917202000200 [2026-01-10 20:01:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:01:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:01:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b7ddc1a5b274edda145227ff0415aa4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:01:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:01:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJERThEMDQwM0VEQzQ4QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzJERThEMDQwM0VEQzQ4QzBDAA==\",\"timestamp\":\"1768055482\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:01:29+05:30"} [2026-01-10 20:01:30] [DEBUG] Ignoring event: delivered [2026-01-10 20:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGMUVDQTBGRjNFREVDMjBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGMUVDQTBGRjNFREVDMjBGAA==\",\"timestamp\":\"1768055487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:01:30+05:30"} [2026-01-10 20:01:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:01:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:01:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGMUVDQTBGRjNFREVDMjBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGMUVDQTBGRjNFREVDMjBGAA==\",\"timestamp\":\"1768055487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:01:30+05:30"} [2026-01-10 20:01:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRGMUVDQTBGRjNFREVDMjBGAA== [2026-01-10 20:01:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:31:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OUQwODg3M0RDMThFRkUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OUQwODg3M0RDMThFRkUxAA==", "timestamp": "1768055492", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:01:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:01:34] [INFO] Sending instructions to 917202000200 [2026-01-10 20:01:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:01:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:01:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "269ab039a03f4c1b92ff4007a6b5dd25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:01:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:01:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OUQwODg3M0RDMThFRkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OUQwODg3M0RDMThFRkUxAA==\",\"timestamp\":\"1768055492\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:01:35+05:30"} [2026-01-10 20:01:36] [DEBUG] Ignoring event: delivered [2026-01-10 20:01:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:01:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OUQwODg3M0RDMThFRkUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OUQwODg3M0RDMThFRkUxAA==\",\"timestamp\":\"1768055492\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:01:35+05:30"} [2026-01-10 20:01:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODA3OUQwODg3M0RDMThFRkUxAA== [2026-01-10 20:02:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:32:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3M0EwNjZFNDZGMTVBMTRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3M0EwNjZFNDZGMTVBMTRCAA==", "timestamp": "1768055528", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:02:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:02:10] [INFO] Sending instructions to 917202000200 [2026-01-10 20:02:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:02:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:02:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f6454ba41484029a0048e7416ab2230", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:02:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3M0EwNjZFNDZGMTVBMTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3M0EwNjZFNDZGMTVBMTRCAA==\",\"timestamp\":\"1768055528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:02:11+05:30"} [2026-01-10 20:02:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3M0EwNjZFNDZGMTVBMTRCAA== [2026-01-10 20:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:02:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3M0EwNjZFNDZGMTVBMTRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3M0EwNjZFNDZGMTVBMTRCAA==\",\"timestamp\":\"1768055528\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:02:11+05:30"} [2026-01-10 20:02:12] [DEBUG] Ignoring event: delivered [2026-01-10 20:02:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:32:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3NUE2MDAwMzFFMTdBQzhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3NUE2MDAwMzFFMTdBQzhBAA==", "timestamp": "1768055533", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:02:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:02:15] [INFO] Sending instructions to 917202000200 [2026-01-10 20:02:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:02:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:02:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb5f8985f41c45e8b317c6395be62bc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:02:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:02:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3NUE2MDAwMzFFMTdBQzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3NUE2MDAwMzFFMTdBQzhBAA==\",\"timestamp\":\"1768055533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:02:18+05:30"} [2026-01-10 20:02:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3NUE2MDAwMzFFMTdBQzhBAA== [2026-01-10 20:02:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:02:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3NUE2MDAwMzFFMTdBQzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU3NUE2MDAwMzFFMTdBQzhBAA==\",\"timestamp\":\"1768055533\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:02:18+05:30"} [2026-01-10 20:02:20] [DEBUG] Ignoring event: delivered [2026-01-10 20:02:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:32:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY3MjNDMEY3QkQxRTQ3ODY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY3MjNDMEY3QkQxRTQ3ODY1AA==", "timestamp": "1768055538", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:02:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:02:20] [INFO] Sending instructions to 917202000200 [2026-01-10 20:02:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:02:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:02:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33aed9f9bd694393bb1354ea909e87d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY3MjNDMEY3QkQxRTQ3ODY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY3MjNDMEY3QkQxRTQ3ODY1AA==\",\"timestamp\":\"1768055538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:02:22+05:30"} [2026-01-10 20:02:23] [DEBUG] Ignoring event: delivered [2026-01-10 20:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:02:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY3MjNDMEY3QkQxRTQ3ODY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY3MjNDMEY3QkQxRTQ3ODY1AA==\",\"timestamp\":\"1768055538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:02:22+05:30"} [2026-01-10 20:02:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzY3MjNDMEY3QkQxRTQ3ODY1AA== [2026-01-10 20:02:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:32:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0MkQyNTYyMDZBMTExNEJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0MkQyNTYyMDZBMTExNEJBAA==", "timestamp": "1768055574", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:02:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:02:56] [INFO] Sending instructions to 917202000200 [2026-01-10 20:02:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:02:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:02:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25e9e34b94df4f4eb8981366f7932e11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:02:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:02:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0MkQyNTYyMDZBMTExNEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0MkQyNTYyMDZBMTExNEJBAA==\",\"timestamp\":\"1768055574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:02:56+05:30"} [2026-01-10 20:02:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:02:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:02:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0MkQyNTYyMDZBMTExNEJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0MkQyNTYyMDZBMTExNEJBAA==\",\"timestamp\":\"1768055574\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:02:57+05:30"} [2026-01-10 20:02:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0MkQyNTYyMDZBMTExNEJBAA== [2026-01-10 20:03:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:33:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUYwQTQzNDgwNzhDMTc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUYwQTQzNDgwNzhDMTc1AA==", "timestamp": "1768055580", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:03:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:03:02] [INFO] Sending instructions to 917202000200 [2026-01-10 20:03:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:03:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:03:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "381bcfcc9b41478f9038addc1dfa8b47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:03:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUYwQTQzNDgwNzhDMTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUYwQTQzNDgwNzhDMTc1AA==\",\"timestamp\":\"1768055580\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:03:05+05:30"} [2026-01-10 20:03:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:03:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:33:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyRENFQkFEOEI4Njg2M0YyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyRENFQkFEOEI4Njg2M0YyAA==", "timestamp": "1768055585", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:03:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:03:07] [INFO] Sending instructions to 917202000200 [2026-01-10 20:03:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:03:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:03:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aec7b458040946199569bed28df971bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:03:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyRENFQkFEOEI4Njg2M0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyRENFQkFEOEI4Njg2M0YyAA==\",\"timestamp\":\"1768055585\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:03:10+05:30"} [2026-01-10 20:03:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyRENFQkFEOEI4Njg2M0YyAA== [2026-01-10 20:03:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUYwQTQzNDgwNzhDMTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUYwQTQzNDgwNzhDMTc1AA==\",\"timestamp\":\"1768055580\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:03:10+05:30"} [2026-01-10 20:03:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkyNUYwQTQzNDgwNzhDMTc1AA== [2026-01-10 20:03:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyRENFQkFEOEI4Njg2M0YyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTEyRENFQkFEOEI4Njg2M0YyAA==\",\"timestamp\":\"1768055585\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:03:11+05:30"} [2026-01-10 20:03:11] [DEBUG] Ignoring event: delivered [2026-01-10 20:03:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:33:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEODY0OEFDNTczOUIwNTQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEODY0OEFDNTczOUIwNTQ2AA==", "timestamp": "1768055621", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:03:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:03:43] [INFO] Sending instructions to 917202000200 [2026-01-10 20:03:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:03:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:03:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c7004a827604eeabe0bcd605fe8172c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:03:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:33:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCQ0ExNEU2QjdBMkM2NUVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCQ0ExNEU2QjdBMkM2NUVEAA==", "timestamp": "1768055626", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:03:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:03:48] [INFO] Sending instructions to 917202000200 [2026-01-10 20:03:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:03:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:03:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad26620074584166977ed508d53b30f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:03:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEODY0OEFDNTczOUIwNTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEODY0OEFDNTczOUIwNTQ2AA==\",\"timestamp\":\"1768055621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:03:52+05:30"} [2026-01-10 20:03:53] [DEBUG] Ignoring event: delivered [2026-01-10 20:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEODY0OEFDNTczOUIwNTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEODY0OEFDNTczOUIwNTQ2AA==\",\"timestamp\":\"1768055621\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:03:52+05:30"} [2026-01-10 20:03:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVEODY0OEFDNTczOUIwNTQ2AA== [2026-01-10 20:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5OEUwOENBRjYzRUY4QkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5OEUwOENBRjYzRUY4QkY3AA==\",\"timestamp\":\"1768055631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:04:03+05:30"} [2026-01-10 20:04:04] [DEBUG] Ignoring event: delivered [2026-01-10 20:04:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5OEUwOENBRjYzRUY4QkY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5OEUwOENBRjYzRUY4QkY3AA==\",\"timestamp\":\"1768055631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:04:03+05:30"} [2026-01-10 20:04:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:04:04] [INFO] Sending instructions to 917202000200 [2026-01-10 20:04:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:04:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:04:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5ba476c9bf146e581c4d4e92364fb76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:04:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:34:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2RTVDRDlERUMwODNFOENEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2RTVDRDlERUMwODNFOENEAA==", "timestamp": "1768055648", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:04:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:04:10] [INFO] Sending instructions to 917202000200 [2026-01-10 20:04:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:04:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:04:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3cd20628c5d4edca9f0b0d7b04330d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:04:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:04:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2RTVDRDlERUMwODNFOENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2RTVDRDlERUMwODNFOENEAA==\",\"timestamp\":\"1768055648\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:04:20+05:30"} [2026-01-10 20:04:21] [DEBUG] Ignoring event: delivered [2026-01-10 20:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCQ0ExNEU2QjdBMkM2NUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCQ0ExNEU2QjdBMkM2NUVEAA==\",\"timestamp\":\"1768055626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:03:50+05:30"} [2026-01-10 20:04:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCQ0ExNEU2QjdBMkM2NUVEAA== [2026-01-10 20:04:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:04:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2RTVDRDlERUMwODNFOENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2RTVDRDlERUMwODNFOENEAA==\",\"timestamp\":\"1768055648\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:04:20+05:30"} [2026-01-10 20:04:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE2RTVDRDlERUMwODNFOENEAA== [2026-01-10 20:04:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:03:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCQ0ExNEU2QjdBMkM2NUVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVCQ0ExNEU2QjdBMkM2NUVEAA==\",\"timestamp\":\"1768055626\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:03:52+05:30"} [2026-01-10 20:04:26] [DEBUG] Ignoring event: delivered [2026-01-10 20:04:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:34:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMjVDQzBFQjBEOEM4QzFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMjVDQzBFQjBEOEM4QzFDAA==", "timestamp": "1768055684", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:04:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:04:46] [INFO] Sending instructions to 917202000200 [2026-01-10 20:04:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:04:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:04:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b81c6644563494c8cf57a317925e83c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:04:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:34:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QzExQ0RCMzE4OEQ0RDczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QzExQ0RCMzE4OEQ0RDczAA==", "timestamp": "1768055690", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:04:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:04:51] [INFO] Sending instructions to 917202000200 [2026-01-10 20:04:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:04:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:04:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:04:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMjVDQzBFQjBEOEM4QzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMjVDQzBFQjBEOEM4QzFDAA==\",\"timestamp\":\"1768055684\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:04:51+05:30"} [2026-01-10 20:04:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMjVDQzBFQjBEOEM4QzFDAA== [2026-01-10 20:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:04:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMjVDQzBFQjBEOEM4QzFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJBMjVDQzBFQjBEOEM4QzFDAA==\",\"timestamp\":\"1768055684\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:04:51+05:30"} [2026-01-10 20:04:52] [DEBUG] Ignoring event: delivered [2026-01-10 20:04:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98c8e058d4524eceabd4ec0890752e28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:04:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:04:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QzExQ0RCMzE4OEQ0RDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:04:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QzExQ0RCMzE4OEQ0RDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4QzExQ0RCMzE4OEQ0RDczAA==\",\"timestamp\":\"1768055690\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:04:53+05:30"} [2026-01-10 20:04:54] [DEBUG] Ignoring event: delivered [2026-01-10 20:04:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:34:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzN0EyOUVEMEI2NTRDMTM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzN0EyOUVEMEI2NTRDMTM2AA==", "timestamp": "1768055695", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:04:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:04:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:04:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:04:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:04:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0c6f05bb9884369813ca58894b758a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:04:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:04:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzN0EyOUVEMEI2NTRDMTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzN0EyOUVEMEI2NTRDMTM2AA==\",\"timestamp\":\"1768055695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:04:59+05:30"} [2026-01-10 20:04:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzN0EyOUVEMEI2NTRDMTM2AA== [2026-01-10 20:05:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:35:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQUEyMEU0RDA2MDlBODZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQUEyMEU0RDA2MDlBODZGAA==", "timestamp": "1768055700", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:05:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:05:02] [INFO] Sending instructions to 917202000200 [2026-01-10 20:05:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:05:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:05:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47d0d7e7a0af49cc8e27235a85bc39ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQUEyMEU0RDA2MDlBODZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQUEyMEU0RDA2MDlBODZGAA==\",\"timestamp\":\"1768055700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:03+05:30"} [2026-01-10 20:05:03] [DEBUG] Ignoring event: delivered [2026-01-10 20:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:04:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzN0EyOUVEMEI2NTRDMTM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTEzN0EyOUVEMEI2NTRDMTM2AA==\",\"timestamp\":\"1768055695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:03+05:30"} [2026-01-10 20:05:03] [DEBUG] Ignoring event: delivered [2026-01-10 20:05:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQUEyMEU0RDA2MDlBODZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQUEyMEU0RDA2MDlBODZGAA==\",\"timestamp\":\"1768055700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:08+05:30"} [2026-01-10 20:05:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgyQUEyMEU0RDA2MDlBODZGAA== [2026-01-10 20:05:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:35:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyN0IxODA5OUY0MDA2QkY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyN0IxODA5OUY0MDA2QkY4AA==", "timestamp": "1768055736", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:05:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:05:38] [INFO] Sending instructions to 917202000200 [2026-01-10 20:05:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:05:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:05:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15df71e8a8c64f94b3e400e7e81b5511", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:05:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyN0IxODA5OUY0MDA2QkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyN0IxODA5OUY0MDA2QkY4AA==\",\"timestamp\":\"1768055736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:38+05:30"} [2026-01-10 20:05:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyN0IxODA5OUY0MDA2QkY4AA== [2026-01-10 20:05:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyN0IxODA5OUY0MDA2QkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YyN0IxODA5OUY0MDA2QkY4AA==\",\"timestamp\":\"1768055736\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:38+05:30"} [2026-01-10 20:05:39] [DEBUG] Ignoring event: delivered [2026-01-10 20:05:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:35:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQzVCNTI5NEY1MkREMTY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQzVCNTI5NEY1MkREMTY1AA==", "timestamp": "1768055741", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:05:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:05:43] [INFO] Sending instructions to 917202000200 [2026-01-10 20:05:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:05:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:05:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c75920f4708347cbacfdabf701b71648", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:05:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQzVCNTI5NEY1MkREMTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQzVCNTI5NEY1MkREMTY1AA==\",\"timestamp\":\"1768055741\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:47+05:30"} [2026-01-10 20:05:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQzVCNTI5NEY1MkREMTY1AA== [2026-01-10 20:05:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:35:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2MTg2RDU0RjRFMURERDEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2MTg2RDU0RjRFMURERDEzAA==", "timestamp": "1768055746", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:05:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:05:48] [INFO] Sending instructions to 917202000200 [2026-01-10 20:05:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:05:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:05:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5785a639844b45b2b5875c9c71a82d79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:05:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQzVCNTI5NEY1MkREMTY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQzVCNTI5NEY1MkREMTY1AA==\",\"timestamp\":\"1768055741\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:49+05:30"} [2026-01-10 20:05:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:05:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2MTg2RDU0RjRFMURERDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2MTg2RDU0RjRFMURERDEzAA==\",\"timestamp\":\"1768055746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:50+05:30"} [2026-01-10 20:05:52] [DEBUG] Ignoring event: delivered [2026-01-10 20:05:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:35:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDMDQ4ODk4OTAzMUExRENBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDMDQ4ODk4OTAzMUExRENBAA==", "timestamp": "1768055752", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:05:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:05:53] [INFO] Sending instructions to 917202000200 [2026-01-10 20:05:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:05:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:05:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3872fb8c6a14709a66c3613ed22d4f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:05:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2MTg2RDU0RjRFMURERDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2MTg2RDU0RjRFMURERDEzAA==\",\"timestamp\":\"1768055746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:54+05:30"} [2026-01-10 20:05:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2MTg2RDU0RjRFMURERDEzAA== [2026-01-10 20:05:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDMDQ4ODk4OTAzMUExRENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDMDQ4ODk4OTAzMUExRENBAA==\",\"timestamp\":\"1768055752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:57+05:30"} [2026-01-10 20:05:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:05:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDMDQ4ODk4OTAzMUExRENBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDMDQ4ODk4OTAzMUExRENBAA==\",\"timestamp\":\"1768055752\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:05:57+05:30"} [2026-01-10 20:05:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDlDMDQ4ODk4OTAzMUExRENBAA== [2026-01-10 20:05:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:35:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFMTNFMEUwODg5NkM5RUY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFMTNFMEUwODg5NkM5RUY0AA==", "timestamp": "1768055757", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:05:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:05:59] [INFO] Sending instructions to 917202000200 [2026-01-10 20:05:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:05:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:05:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4587e1d34663451c8c3d6ffb639d5fdc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:06:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:36:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2MDcyQ0U5RTMxRUI0MzI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2MDcyQ0U5RTMxRUI0MzI0AA==", "timestamp": "1768055762", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:06:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:06:04] [INFO] Sending instructions to 917202000200 [2026-01-10 20:06:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:06:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:06:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b32f1aa0790048cab0359d19c8f852db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:06:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:06:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2MDcyQ0U5RTMxRUI0MzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2MDcyQ0U5RTMxRUI0MzI0AA==\",\"timestamp\":\"1768055762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:06:07+05:30"} [2026-01-10 20:06:07] [DEBUG] Ignoring event: delivered [2026-01-10 20:06:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFMTNFMEUwODg5NkM5RUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFMTNFMEUwODg5NkM5RUY0AA==\",\"timestamp\":\"1768055757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:06:07+05:30"} [2026-01-10 20:06:07] [DEBUG] Ignoring event: delivered [2026-01-10 20:06:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:06:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2MDcyQ0U5RTMxRUI0MzI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2MDcyQ0U5RTMxRUI0MzI0AA==\",\"timestamp\":\"1768055762\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:06:07+05:30"} [2026-01-10 20:06:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc2MDcyQ0U5RTMxRUI0MzI0AA== [2026-01-10 20:06:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:05:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFMTNFMEUwODg5NkM5RUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFMTNFMEUwODg5NkM5RUY0AA==\",\"timestamp\":\"1768055757\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:06:07+05:30"} [2026-01-10 20:06:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNERFMTNFMEUwODg5NkM5RUY0AA== [2026-01-10 20:06:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:36:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NDFENEZCQUQ2MTkzMkQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NDFENEZCQUQ2MTkzMkQzAA==", "timestamp": "1768055798", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:06:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:06:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:06:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:06:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:06:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "313e9eb0b100482cb8a50e86df9c7fed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:06:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NDFENEZCQUQ2MTkzMkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NDFENEZCQUQ2MTkzMkQzAA==\",\"timestamp\":\"1768055798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:06:41+05:30"} [2026-01-10 20:06:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NDFENEZCQUQ2MTkzMkQzAA== [2026-01-10 20:06:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:06:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NDFENEZCQUQ2MTkzMkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk0NDFENEZCQUQ2MTkzMkQzAA==\",\"timestamp\":\"1768055798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:06:41+05:30"} [2026-01-10 20:06:43] [DEBUG] Ignoring event: delivered [2026-01-10 20:06:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:36:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4OUFBOUY4NUUyOEQ0RTlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4OUFBOUY4NUUyOEQ0RTlFAA==", "timestamp": "1768055803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:06:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:06:45] [INFO] Sending instructions to 917202000200 [2026-01-10 20:06:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:06:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:06:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e89be735d71a476aaea360a64d9e9bae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:06:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:06:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4OUFBOUY4NUUyOEQ0RTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4OUFBOUY4NUUyOEQ0RTlFAA==\",\"timestamp\":\"1768055803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:06:52+05:30"} [2026-01-10 20:06:53] [DEBUG] Ignoring event: delivered [2026-01-10 20:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:06:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4OUFBOUY4NUUyOEQ0RTlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4OUFBOUY4NUUyOEQ0RTlFAA==\",\"timestamp\":\"1768055803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:06:54+05:30"} [2026-01-10 20:06:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4OUFBOUY4NUUyOEQ0RTlFAA== [2026-01-10 20:07:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:37:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3NURBOThGMTYxM0NFNjFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3NURBOThGMTYxM0NFNjFGAA==", "timestamp": "1768055839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:07:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:07:21] [INFO] Sending instructions to 917202000200 [2026-01-10 20:07:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:07:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:07:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4374f1e3a5dc4b76b4d2c7707ada07fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:07:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3NURBOThGMTYxM0NFNjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3NURBOThGMTYxM0NFNjFGAA==\",\"timestamp\":\"1768055839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:07:25+05:30"} [2026-01-10 20:07:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3NURBOThGMTYxM0NFNjFGAA== [2026-01-10 20:07:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:07:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3NURBOThGMTYxM0NFNjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E3NURBOThGMTYxM0NFNjFGAA==\",\"timestamp\":\"1768055839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:07:25+05:30"} [2026-01-10 20:07:26] [DEBUG] Ignoring event: delivered [2026-01-10 20:07:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:37:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y4MzY4REVDRDcxNUI0NzREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y4MzY4REVDRDcxNUI0NzREAA==", "timestamp": "1768055845", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:07:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:07:27] [INFO] Sending instructions to 917202000200 [2026-01-10 20:07:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:07:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:07:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e01aedf6a134c89acce8bb5a128c10a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:07:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y4MzY4REVDRDcxNUI0NzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y4MzY4REVDRDcxNUI0NzREAA==\",\"timestamp\":\"1768055845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:07:28+05:30"} [2026-01-10 20:07:29] [DEBUG] Ignoring event: delivered [2026-01-10 20:07:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:37:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RDQzRDFCMjQ0RTQzM0Q4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RDQzRDFCMjQ0RTQzM0Q4AA==", "timestamp": "1768055850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:07:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:07:32] [INFO] Sending instructions to 917202000200 [2026-01-10 20:07:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:07:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:07:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "38126dec87be4798821473919e45f305", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:07:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:07:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y4MzY4REVDRDcxNUI0NzREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y4MzY4REVDRDcxNUI0NzREAA==\",\"timestamp\":\"1768055845\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:07:32+05:30"} [2026-01-10 20:07:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y4MzY4REVDRDcxNUI0NzREAA== [2026-01-10 20:07:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RDQzRDFCMjQ0RTQzM0Q4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RDQzRDFCMjQ0RTQzM0Q4AA==\",\"timestamp\":\"1768055850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:07:33+05:30"} [2026-01-10 20:07:33] [DEBUG] Ignoring event: delivered [2026-01-10 20:07:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:07:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RDQzRDFCMjQ0RTQzM0Q4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RDQzRDFCMjQ0RTQzM0Q4AA==\",\"timestamp\":\"1768055850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:07:34+05:30"} [2026-01-10 20:07:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM1RDQzRDFCMjQ0RTQzM0Q4AA== [2026-01-10 20:07:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:37:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M2M0ZFNDU4MjQ0OUY0OUMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M2M0ZFNDU4MjQ0OUY0OUMwAA==", "timestamp": "1768055855", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:07:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:07:37] [INFO] Sending instructions to 917202000200 [2026-01-10 20:07:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:07:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:07:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "851ebb22afd544649faea6b335438bb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:07:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:07:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M2M0ZFNDU4MjQ0OUY0OUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M2M0ZFNDU4MjQ0OUY0OUMwAA==\",\"timestamp\":\"1768055855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:07:42+05:30"} [2026-01-10 20:07:43] [DEBUG] Ignoring event: delivered [2026-01-10 20:07:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:07:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M2M0ZFNDU4MjQ0OUY0OUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M2M0ZFNDU4MjQ0OUY0OUMwAA==\",\"timestamp\":\"1768055855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:07:42+05:30"} [2026-01-10 20:07:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0M2M0ZFNDU4MjQ0OUY0OUMwAA== [2026-01-10 20:08:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:38:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1MkFEODY0Qjg2MjM2QjM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1MkFEODY0Qjg2MjM2QjM5AA==", "timestamp": "1768055891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:08:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:08:13] [INFO] Sending instructions to 917202000200 [2026-01-10 20:08:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:08:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:08:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ea5aed52dda84dd4b31525f0b4759c14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:08:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1MkFEODY0Qjg2MjM2QjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1MkFEODY0Qjg2MjM2QjM5AA==\",\"timestamp\":\"1768055891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:16+05:30"} [2026-01-10 20:08:16] [DEBUG] Ignoring event: delivered [2026-01-10 20:08:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:38:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzQTQ4RDlCMjlGNkM2MTE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzQTQ4RDlCMjlGNkM2MTE4AA==", "timestamp": "1768055897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:08:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:08:18] [INFO] Sending instructions to 917202000200 [2026-01-10 20:08:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:08:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:08:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9275643c39a54092b564f4e3adeafb89", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:08:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzQTQ4RDlCMjlGNkM2MTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzQTQ4RDlCMjlGNkM2MTE4AA==\",\"timestamp\":\"1768055897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:19+05:30"} [2026-01-10 20:08:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzQTQ4RDlCMjlGNkM2MTE4AA== [2026-01-10 20:08:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1MkFEODY0Qjg2MjM2QjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1MkFEODY0Qjg2MjM2QjM5AA==\",\"timestamp\":\"1768055891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:19+05:30"} [2026-01-10 20:08:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1MkFEODY0Qjg2MjM2QjM5AA== [2026-01-10 20:08:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzQTQ4RDlCMjlGNkM2MTE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQzQTQ4RDlCMjlGNkM2MTE4AA==\",\"timestamp\":\"1768055897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:19+05:30"} [2026-01-10 20:08:20] [DEBUG] Ignoring event: delivered [2026-01-10 20:08:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:38:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NUQ2QjgzNzRERUZCMjg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NUQ2QjgzNzRERUZCMjg0AA==", "timestamp": "1768055902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:08:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:08:24] [INFO] Sending instructions to 917202000200 [2026-01-10 20:08:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:08:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:08:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94e39ba48d0f464f93c7ab0b89344b5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:08:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NUQ2QjgzNzRERUZCMjg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NUQ2QjgzNzRERUZCMjg0AA==\",\"timestamp\":\"1768055902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:24+05:30"} [2026-01-10 20:08:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NUQ2QjgzNzRERUZCMjg0AA== [2026-01-10 20:08:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NUQ2QjgzNzRERUZCMjg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM5NUQ2QjgzNzRERUZCMjg0AA==\",\"timestamp\":\"1768055902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:24+05:30"} [2026-01-10 20:08:25] [DEBUG] Ignoring event: delivered [2026-01-10 20:08:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:38:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RjQwNTUwNDM3NDVBOTU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RjQwNTUwNDM3NDVBOTU2AA==", "timestamp": "1768055907", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:08:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:08:29] [INFO] Sending instructions to 917202000200 [2026-01-10 20:08:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:08:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:08:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96e68b7331894e90a0ac489adea869cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:08:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RjQwNTUwNDM3NDVBOTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RjQwNTUwNDM3NDVBOTU2AA==\",\"timestamp\":\"1768055907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:30+05:30"} [2026-01-10 20:08:30] [DEBUG] Ignoring event: delivered [2026-01-10 20:08:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RjQwNTUwNDM3NDVBOTU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RjQwNTUwNDM3NDVBOTU2AA==\",\"timestamp\":\"1768055907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:30+05:30"} [2026-01-10 20:08:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ4RjQwNTUwNDM3NDVBOTU2AA== [2026-01-10 20:08:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:38:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4NkVBNjBGRjBDMUZDMDVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4NkVBNjBGRjBDMUZDMDVBAA==", "timestamp": "1768055912", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:08:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:08:34] [INFO] Sending instructions to 917202000200 [2026-01-10 20:08:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:08:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:08:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "390992872b324155b6e66ec8deedb292", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:08:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4NkVBNjBGRjBDMUZDMDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4NkVBNjBGRjBDMUZDMDVBAA==\",\"timestamp\":\"1768055912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:37+05:30"} [2026-01-10 20:08:37] [DEBUG] Ignoring event: delivered [2026-01-10 20:08:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:38:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBQjZBRjE0ODk4RTNDMDdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBQjZBRjE0ODk4RTNDMDdDAA==", "timestamp": "1768055918", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:08:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:08:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:08:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:08:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:08:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40cba385352a4508b274575ab263867c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4NkVBNjBGRjBDMUZDMDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4NkVBNjBGRjBDMUZDMDVBAA==\",\"timestamp\":\"1768055912\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:39+05:30"} [2026-01-10 20:08:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDg4NkVBNjBGRjBDMUZDMDVBAA== [2026-01-10 20:08:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBQjZBRjE0ODk4RTNDMDdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBQjZBRjE0ODk4RTNDMDdDAA==\",\"timestamp\":\"1768055918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:43+05:30"} [2026-01-10 20:08:44] [DEBUG] Ignoring event: delivered [2026-01-10 20:08:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:08:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBQjZBRjE0ODk4RTNDMDdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBQjZBRjE0ODk4RTNDMDdDAA==\",\"timestamp\":\"1768055918\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:08:43+05:30"} [2026-01-10 20:08:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjFBQjZBRjE0ODk4RTNDMDdDAA== [2026-01-10 20:09:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:39:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QzFGRkU4RjNBQ0I3RDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QzFGRkU4RjNBQ0I3RDhBAA==", "timestamp": "1768055954", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:09:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:09:16] [INFO] Sending instructions to 917202000200 [2026-01-10 20:09:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:09:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:09:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "682686944bb14304b49f276cda640119", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:09:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QzFGRkU4RjNBQ0I3RDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QzFGRkU4RjNBQ0I3RDhBAA==\",\"timestamp\":\"1768055954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:09:20+05:30"} [2026-01-10 20:09:21] [DEBUG] Ignoring event: delivered [2026-01-10 20:09:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:39:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQ0NFMkYzNjVCMzI1ODU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQ0NFMkYzNjVCMzI1ODU4AA==", "timestamp": "1768055960", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:09:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:09:21] [INFO] Sending instructions to 917202000200 [2026-01-10 20:09:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:09:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:09:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a200995b94ee415f8b65726b6bb9b94b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:09:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:09:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQ0NFMkYzNjVCMzI1ODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQ0NFMkYzNjVCMzI1ODU4AA==\",\"timestamp\":\"1768055960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:09:22+05:30"} [2026-01-10 20:09:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQ0NFMkYzNjVCMzI1ODU4AA== [2026-01-10 20:09:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:09:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QzFGRkU4RjNBQ0I3RDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QzFGRkU4RjNBQ0I3RDhBAA==\",\"timestamp\":\"1768055954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:09:25+05:30"} [2026-01-10 20:09:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2QzFGRkU4RjNBQ0I3RDhBAA== [2026-01-10 20:09:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:09:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQ0NFMkYzNjVCMzI1ODU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZFQ0NFMkYzNjVCMzI1ODU4AA==\",\"timestamp\":\"1768055960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:09:26+05:30"} [2026-01-10 20:09:26] [DEBUG] Ignoring event: delivered [2026-01-10 20:09:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:39:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMUFFM0I2RjA4NDA3MjhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMUFFM0I2RjA4NDA3MjhEAA==", "timestamp": "1768055996", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:09:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:09:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:09:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:09:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:09:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56b9b40fbc67420d839b6a12ba9be021", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:10:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:09:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMUFFM0I2RjA4NDA3MjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMUFFM0I2RjA4NDA3MjhEAA==\",\"timestamp\":\"1768055996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:00+05:30"} [2026-01-10 20:10:00] [DEBUG] Ignoring event: delivered [2026-01-10 20:10:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:09:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMUFFM0I2RjA4NDA3MjhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMUFFM0I2RjA4NDA3MjhEAA==\",\"timestamp\":\"1768055996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:00+05:30"} [2026-01-10 20:10:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdEMUFFM0I2RjA4NDA3MjhEAA== [2026-01-10 20:10:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:40:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2N0MyMTc2QUM4MDc1MjM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2N0MyMTc2QUM4MDc1MjM3AA==", "timestamp": "1768056001", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:10:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:10:02] [INFO] Sending instructions to 917202000200 [2026-01-10 20:10:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:10:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:10:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94521c543beb4d77b9b7a33d71d00a3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:10:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2N0MyMTc2QUM4MDc1MjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2N0MyMTc2QUM4MDc1MjM3AA==\",\"timestamp\":\"1768056001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:03+05:30"} [2026-01-10 20:10:03] [DEBUG] Ignoring event: delivered [2026-01-10 20:10:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:40:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQ0U5QjQ3NjI0M0ZDNUQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQ0U5QjQ3NjI0M0ZDNUQ2AA==", "timestamp": "1768056006", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:10:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:10:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:10:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:10:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:10:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2N0MyMTc2QUM4MDc1MjM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2N0MyMTc2QUM4MDc1MjM3AA==\",\"timestamp\":\"1768056001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:07+05:30"} [2026-01-10 20:10:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk2N0MyMTc2QUM4MDc1MjM3AA== [2026-01-10 20:10:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91ac705c53f846888b2619b71b81408f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:10:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQ0U5QjQ3NjI0M0ZDNUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQ0U5QjQ3NjI0M0ZDNUQ2AA==\",\"timestamp\":\"1768056006\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:12+05:30"} [2026-01-10 20:10:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQ0U5QjQ3NjI0M0ZDNUQ2AA== [2026-01-10 20:10:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQ0U5QjQ3NjI0M0ZDNUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQ0U5QjQ3NjI0M0ZDNUQ2AA==\",\"timestamp\":\"1768056006\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:12+05:30"} [2026-01-10 20:10:13] [DEBUG] Ignoring event: delivered [2026-01-10 20:10:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:40:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0MkE5MDc5M0E5N0U3NTg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0MkE5MDc5M0E5N0U3NTg4AA==", "timestamp": "1768056011", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:10:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:10:13] [INFO] Sending instructions to 917202000200 [2026-01-10 20:10:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:10:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:10:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b0b97821da5c4e439de04f136260246b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:10:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0MkE5MDc5M0E5N0U3NTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0MkE5MDc5M0E5N0U3NTg4AA==\",\"timestamp\":\"1768056011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:19+05:30"} [2026-01-10 20:10:19] [DEBUG] Ignoring event: delivered [2026-01-10 20:10:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0MkE5MDc5M0E5N0U3NTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0MkE5MDc5M0E5N0U3NTg4AA==\",\"timestamp\":\"1768056011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:19+05:30"} [2026-01-10 20:10:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM0MkE5MDc5M0E5N0U3NTg4AA== [2026-01-10 20:10:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:40:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgyRjAyNDlFQjAxMEJFMTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgyRjAyNDlFQjAxMEJFMTk2AA==", "timestamp": "1768056047", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:10:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:10:49] [INFO] Sending instructions to 917202000200 [2026-01-10 20:10:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:10:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:10:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37e0adecd21648729c908a451bf1c5d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:10:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgyRjAyNDlFQjAxMEJFMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgyRjAyNDlFQjAxMEJFMTk2AA==\",\"timestamp\":\"1768056047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:50+05:30"} [2026-01-10 20:10:51] [DEBUG] Ignoring event: delivered [2026-01-10 20:10:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:40:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMxN0IyNkMzMzlBNUI5N0VGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMxN0IyNkMzMzlBNUI5N0VGAA==", "timestamp": "1768056053", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:10:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:10:54] [INFO] Sending instructions to 917202000200 [2026-01-10 20:10:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:10:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:10:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c02198c0eeed4caa9dd37751e486a592", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:10:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgyRjAyNDlFQjAxMEJFMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgyRjAyNDlFQjAxMEJFMTk2AA==\",\"timestamp\":\"1768056047\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:53+05:30"} [2026-01-10 20:10:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgyRjAyNDlFQjAxMEJFMTk2AA== [2026-01-10 20:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMxN0IyNkMzMzlBNUI5N0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMxN0IyNkMzMzlBNUI5N0VGAA==\",\"timestamp\":\"1768056053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:56+05:30"} [2026-01-10 20:10:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:10:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMxN0IyNkMzMzlBNUI5N0VGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMxN0IyNkMzMzlBNUI5N0VGAA==\",\"timestamp\":\"1768056053\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:10:56+05:30"} [2026-01-10 20:10:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMxN0IyNkMzMzlBNUI5N0VGAA== [2026-01-10 20:10:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:40:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCODlEMzk0QkIzOEUyMDU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCODlEMzk0QkIzOEUyMDU5AA==", "timestamp": "1768056058", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:10:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:10:59] [INFO] Sending instructions to 917202000200 [2026-01-10 20:10:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:10:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:11:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3d34b710a5a474db052c78f2ffc00f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:11:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCODlEMzk0QkIzOEUyMDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCODlEMzk0QkIzOEUyMDU5AA==\",\"timestamp\":\"1768056058\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:02+05:30"} [2026-01-10 20:11:02] [DEBUG] Ignoring event: delivered [2026-01-10 20:11:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:41:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FBNDdDNzQ5MjVBMEUxMzYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FBNDdDNzQ5MjVBMEUxMzYyAA==", "timestamp": "1768056063", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:11:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:11:04] [INFO] Sending instructions to 917202000200 [2026-01-10 20:11:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:11:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:11:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e221d083f9b4edb94ae79e834de63ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:11:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:10:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCODlEMzk0QkIzOEUyMDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCODlEMzk0QkIzOEUyMDU5AA==\",\"timestamp\":\"1768056058\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:04+05:30"} [2026-01-10 20:11:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCODlEMzk0QkIzOEUyMDU5AA== [2026-01-10 20:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FBNDdDNzQ5MjVBMEUxMzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FBNDdDNzQ5MjVBMEUxMzYyAA==\",\"timestamp\":\"1768056063\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:06+05:30"} [2026-01-10 20:11:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FBNDdDNzQ5MjVBMEUxMzYyAA== [2026-01-10 20:11:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FBNDdDNzQ5MjVBMEUxMzYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FBNDdDNzQ5MjVBMEUxMzYyAA==\",\"timestamp\":\"1768056063\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:06+05:30"} [2026-01-10 20:11:07] [DEBUG] Ignoring event: delivered [2026-01-10 20:11:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:41:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM1QkJEMUM2OUU2NzVFMUNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM1QkJEMUM2OUU2NzVFMUNCAA==", "timestamp": "1768056068", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:11:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:11:10] [INFO] Sending instructions to 917202000200 [2026-01-10 20:11:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:11:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:11:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c1940bef2e74d3e8fd1c64b9bae1c3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:11:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM1QkJEMUM2OUU2NzVFMUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM1QkJEMUM2OUU2NzVFMUNCAA==\",\"timestamp\":\"1768056068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:13+05:30"} [2026-01-10 20:11:13] [DEBUG] Ignoring event: delivered [2026-01-10 20:11:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM1QkJEMUM2OUU2NzVFMUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM1QkJEMUM2OUU2NzVFMUNCAA==\",\"timestamp\":\"1768056068\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:19+05:30"} [2026-01-10 20:11:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM1QkJEMUM2OUU2NzVFMUNCAA== [2026-01-10 20:11:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:41:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRURBNkZCQjMwNUI1MDg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRURBNkZCQjMwNUI1MDg5AA==", "timestamp": "1768056104", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:11:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:11:46] [INFO] Sending instructions to 917202000200 [2026-01-10 20:11:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:11:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:11:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23996006ad98494198802aa0ec7d1fc0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:11:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRURBNkZCQjMwNUI1MDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRURBNkZCQjMwNUI1MDg5AA==\",\"timestamp\":\"1768056104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:46+05:30"} [2026-01-10 20:11:47] [DEBUG] Ignoring event: delivered [2026-01-10 20:11:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRURBNkZCQjMwNUI1MDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRURBNkZCQjMwNUI1MDg5AA==\",\"timestamp\":\"1768056104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:46+05:30"} [2026-01-10 20:11:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRURBNkZCQjMwNUI1MDg5AA== [2026-01-10 20:11:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:41:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDMzM0NkQ2OUVCN0YyQTNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDMzM0NkQ2OUVCN0YyQTNDAA==", "timestamp": "1768056110", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:11:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:11:51] [INFO] Sending instructions to 917202000200 [2026-01-10 20:11:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:11:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:11:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce816b2ae78c43f7bb89f0a19bece22f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:11:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDMzM0NkQ2OUVCN0YyQTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDMzM0NkQ2OUVCN0YyQTNDAA==\",\"timestamp\":\"1768056110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:55+05:30"} [2026-01-10 20:11:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDMzM0NkQ2OUVCN0YyQTNDAA== [2026-01-10 20:11:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDMzM0NkQ2OUVCN0YyQTNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjhDMzM0NkQ2OUVCN0YyQTNDAA==\",\"timestamp\":\"1768056110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:55+05:30"} [2026-01-10 20:11:56] [DEBUG] Ignoring event: delivered [2026-01-10 20:11:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:41:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGRThGNjFEMUFBNzhBQjg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGRThGNjFEMUFBNzhBQjg4AA==", "timestamp": "1768056115", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:11:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:11:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:11:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:11:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:11:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14044f9d857d44b4af8bd3c867f00a01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:11:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGRThGNjFEMUFBNzhBQjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGRThGNjFEMUFBNzhBQjg4AA==\",\"timestamp\":\"1768056115\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:11:58+05:30"} [2026-01-10 20:11:59] [DEBUG] Ignoring event: delivered [2026-01-10 20:12:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:11:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGRThGNjFEMUFBNzhBQjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGRThGNjFEMUFBNzhBQjg4AA==\",\"timestamp\":\"1768056115\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:05+05:30"} [2026-01-10 20:12:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkRGRThGNjFEMUFBNzhBQjg4AA== [2026-01-10 20:12:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:42:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1MDZEOTM5RTRFRjkwOTgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1MDZEOTM5RTRFRjkwOTgyAA==", "timestamp": "1768056151", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:12:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:12:32] [INFO] Sending instructions to 917202000200 [2026-01-10 20:12:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:12:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:12:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2856d30d3e5d46a1a5c316e85f50c53f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:12:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:42:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUIwMDdDRUUyREFFOEQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUIwMDdDRUUyREFFOEQ2AA==", "timestamp": "1768056156", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:12:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:12:37] [INFO] Sending instructions to 917202000200 [2026-01-10 20:12:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:12:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:12:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1MDZEOTM5RTRFRjkwOTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1MDZEOTM5RTRFRjkwOTgyAA==\",\"timestamp\":\"1768056151\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:37+05:30"} [2026-01-10 20:12:37] [DEBUG] Ignoring event: delivered [2026-01-10 20:12:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8e1272dea0e4d4f9ca7e522d99c6ab9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:12:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:42:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyM0ZEM0M1RDg5QjgzOThBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyM0ZEM0M1RDg5QjgzOThBAA==", "timestamp": "1768056161", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:12:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:12:43] [INFO] Sending instructions to 917202000200 [2026-01-10 20:12:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:12:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:12:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUIwMDdDRUUyREFFOEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUIwMDdDRUUyREFFOEQ2AA==\",\"timestamp\":\"1768056156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:42+05:30"} [2026-01-10 20:12:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUIwMDdDRUUyREFFOEQ2AA== [2026-01-10 20:12:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1MDZEOTM5RTRFRjkwOTgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1MDZEOTM5RTRFRjkwOTgyAA==\",\"timestamp\":\"1768056151\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:42+05:30"} [2026-01-10 20:12:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1MDZEOTM5RTRFRjkwOTgyAA== [2026-01-10 20:12:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e59f4a254e474db4a004331760203f38", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:12:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUIwMDdDRUUyREFFOEQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkFEMUIwMDdDRUUyREFFOEQ2AA==\",\"timestamp\":\"1768056156\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:45+05:30"} [2026-01-10 20:12:45] [DEBUG] Ignoring event: delivered [2026-01-10 20:12:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:42:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlENUUxMkI1RTdGM0U4ODkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlENUUxMkI1RTdGM0U4ODkwAA==", "timestamp": "1768056166", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:12:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:12:48] [INFO] Sending instructions to 917202000200 [2026-01-10 20:12:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:12:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:12:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06238ca93c924a65b6aff7bb991b469e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:12:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyM0ZEM0M1RDg5QjgzOThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyM0ZEM0M1RDg5QjgzOThBAA==\",\"timestamp\":\"1768056161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:48+05:30"} [2026-01-10 20:12:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyM0ZEM0M1RDg5QjgzOThBAA== [2026-01-10 20:12:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyM0ZEM0M1RDg5QjgzOThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyM0ZEM0M1RDg5QjgzOThBAA==\",\"timestamp\":\"1768056161\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:50+05:30"} [2026-01-10 20:12:51] [DEBUG] Ignoring event: delivered [2026-01-10 20:12:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:42:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBM0Y4MDJFMjZBODA4QUY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBM0Y4MDJFMjZBODA4QUY3AA==", "timestamp": "1768056171", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:12:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:12:53] [INFO] Sending instructions to 917202000200 [2026-01-10 20:12:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:12:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:12:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "601349311a444d88a74b56729a13762e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:12:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlENUUxMkI1RTdGM0U4ODkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlENUUxMkI1RTdGM0U4ODkwAA==\",\"timestamp\":\"1768056166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:54+05:30"} [2026-01-10 20:12:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlENUUxMkI1RTdGM0U4ODkwAA== [2026-01-10 20:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlENUUxMkI1RTdGM0U4ODkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlENUUxMkI1RTdGM0U4ODkwAA==\",\"timestamp\":\"1768056166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:12:57+05:30"} [2026-01-10 20:12:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:12:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:42:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMwREEyNzFGREU4MUE3NEU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMwREEyNzFGREU4MUE3NEU2AA==", "timestamp": "1768056176", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:12:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:12:58] [INFO] Sending instructions to 917202000200 [2026-01-10 20:12:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:12:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:12:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a708d381ba5426bbf9d1cb8f168db62", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:13:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMwREEyNzFGREU4MUE3NEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMwREEyNzFGREU4MUE3NEU2AA==\",\"timestamp\":\"1768056176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:13:01+05:30"} [2026-01-10 20:13:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMwREEyNzFGREU4MUE3NEU2AA== [2026-01-10 20:13:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBM0Y4MDJFMjZBODA4QUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBM0Y4MDJFMjZBODA4QUY3AA==\",\"timestamp\":\"1768056171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:13:01+05:30"} [2026-01-10 20:13:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBM0Y4MDJFMjZBODA4QUY3AA== [2026-01-10 20:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBM0Y4MDJFMjZBODA4QUY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJBM0Y4MDJFMjZBODA4QUY3AA==\",\"timestamp\":\"1768056171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:13:01+05:30"} [2026-01-10 20:13:02] [DEBUG] Ignoring event: delivered [2026-01-10 20:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMwREEyNzFGREU4MUE3NEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMwREEyNzFGREU4MUE3NEU2AA==\",\"timestamp\":\"1768056176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:13:01+05:30"} [2026-01-10 20:13:02] [DEBUG] Ignoring event: delivered [2026-01-10 20:13:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:43:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQURGNzhGQjkxOEVGQzBGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQURGNzhGQjkxOEVGQzBGAA==", "timestamp": "1768056212", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:13:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:13:34] [INFO] Sending instructions to 917202000200 [2026-01-10 20:13:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:13:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:13:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0951ecc3d05e47ce8d73d652692b148c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:13:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:43:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjQzNkEwRjY4MTZDNUJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjQzNkEwRjY4MTZDNUJEAA==", "timestamp": "1768056218", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:13:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:13:39] [INFO] Sending instructions to 917202000200 [2026-01-10 20:13:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:13:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:13:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ef8fee733eb4376baf1cc370a2d7c9c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:13:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:13:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQURGNzhGQjkxOEVGQzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQURGNzhGQjkxOEVGQzBGAA==\",\"timestamp\":\"1768056212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:13:41+05:30"} [2026-01-10 20:13:42] [DEBUG] Ignoring event: delivered [2026-01-10 20:13:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:13:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQURGNzhGQjkxOEVGQzBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQURGNzhGQjkxOEVGQzBGAA==\",\"timestamp\":\"1768056212\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:13:41+05:30"} [2026-01-10 20:13:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlCQURGNzhGQjkxOEVGQzBGAA== [2026-01-10 20:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:13:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjQzNkEwRjY4MTZDNUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjQzNkEwRjY4MTZDNUJEAA==\",\"timestamp\":\"1768056218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:13:43+05:30"} [2026-01-10 20:13:44] [DEBUG] Ignoring event: delivered [2026-01-10 20:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:13:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjQzNkEwRjY4MTZDNUJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjQzNkEwRjY4MTZDNUJEAA==\",\"timestamp\":\"1768056218\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:13:45+05:30"} [2026-01-10 20:13:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MyRjQzNkEwRjY4MTZDNUJEAA== [2026-01-10 20:14:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:44:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2MTdCNTAyRjVCNEVBOTIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2MTdCNTAyRjVCNEVBOTIzAA==", "timestamp": "1768056254", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:14:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:14:15] [INFO] Sending instructions to 917202000200 [2026-01-10 20:14:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:14:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:14:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "94f32d6a178c4f55a122ebce9dba3baf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:14:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:14:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2MTdCNTAyRjVCNEVBOTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2MTdCNTAyRjVCNEVBOTIzAA==\",\"timestamp\":\"1768056254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:14:16+05:30"} [2026-01-10 20:14:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2MTdCNTAyRjVCNEVBOTIzAA== [2026-01-10 20:14:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:14:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2MTdCNTAyRjVCNEVBOTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2MTdCNTAyRjVCNEVBOTIzAA==\",\"timestamp\":\"1768056254\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:14:16+05:30"} [2026-01-10 20:14:17] [DEBUG] Ignoring event: delivered [2026-01-10 20:14:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:44:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RUQ1QjcwNDUyNzlDQTA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RUQ1QjcwNDUyNzlDQTA2AA==", "timestamp": "1768056259", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:14:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:14:21] [INFO] Sending instructions to 917202000200 [2026-01-10 20:14:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:14:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:14:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fe3f6084e894e0e843b42bbcc703a9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:14:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RUQ1QjcwNDUyNzlDQTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RUQ1QjcwNDUyNzlDQTA2AA==\",\"timestamp\":\"1768056259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:14:23+05:30"} [2026-01-10 20:14:24] [DEBUG] Ignoring event: delivered [2026-01-10 20:14:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:44:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3Q0FFOTA3MDRGQTM2MDc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3Q0FFOTA3MDRGQTM2MDc5AA==", "timestamp": "1768056264", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:14:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:14:26] [INFO] Sending instructions to 917202000200 [2026-01-10 20:14:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:14:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:14:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e99d8b869a64c1c9f024cfa35d6f941", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:14:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:14:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3Q0FFOTA3MDRGQTM2MDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3Q0FFOTA3MDRGQTM2MDc5AA==\",\"timestamp\":\"1768056264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:14:30+05:30"} [2026-01-10 20:14:30] [DEBUG] Ignoring event: delivered [2026-01-10 20:14:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:14:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3Q0FFOTA3MDRGQTM2MDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3Q0FFOTA3MDRGQTM2MDc5AA==\",\"timestamp\":\"1768056264\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:14:30+05:30"} [2026-01-10 20:14:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY3Q0FFOTA3MDRGQTM2MDc5AA== [2026-01-10 20:14:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RUQ1QjcwNDUyNzlDQTA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RUQ1QjcwNDUyNzlDQTA2AA==\",\"timestamp\":\"1768056259\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:14:30+05:30"} [2026-01-10 20:14:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY2RUQ1QjcwNDUyNzlDQTA2AA== [2026-01-10 20:14:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:44:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCQjY3RUMxRTUyMjhCQTVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCQjY3RUMxRTUyMjhCQTVGAA==", "timestamp": "1768056270", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:14:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:14:31] [INFO] Sending instructions to 917202000200 [2026-01-10 20:14:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:14:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:14:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d55b2242754c4cb8885487d06f5a2965", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:14:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:14:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCQjY3RUMxRTUyMjhCQTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCQjY3RUMxRTUyMjhCQTVGAA==\",\"timestamp\":\"1768056270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:14:36+05:30"} [2026-01-10 20:14:36] [DEBUG] Ignoring event: delivered [2026-01-10 20:14:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:14:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCQjY3RUMxRTUyMjhCQTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCQjY3RUMxRTUyMjhCQTVGAA==\",\"timestamp\":\"1768056270\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:14:42+05:30"} [2026-01-10 20:14:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFCQjY3RUMxRTUyMjhCQTVGAA== [2026-01-10 20:15:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:45:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUQ5RENGMkZDNTkwMzUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUQ5RENGMkZDNTkwMzUxAA==", "timestamp": "1768056306", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:15:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:15:07] [INFO] Sending instructions to 917202000200 [2026-01-10 20:15:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:15:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:15:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a65927ca4584f79850473e38b200ba0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUQ5RENGMkZDNTkwMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUQ5RENGMkZDNTkwMzUxAA==\",\"timestamp\":\"1768056306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:08+05:30"} [2026-01-10 20:15:09] [DEBUG] Ignoring event: delivered [2026-01-10 20:15:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:45:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5NTU4QzI5RkNBMkJFRDVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5NTU4QzI5RkNBMkJFRDVBAA==", "timestamp": "1768056311", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:15:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:15:13] [INFO] Sending instructions to 917202000200 [2026-01-10 20:15:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:15:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:15:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a213a32638b540a992d2e927ead67b66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:15:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUQ5RENGMkZDNTkwMzUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUQ5RENGMkZDNTkwMzUxAA==\",\"timestamp\":\"1768056306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:15+05:30"} [2026-01-10 20:15:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU0RUQ5RENGMkZDNTkwMzUxAA== [2026-01-10 20:15:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:45:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEE0RjM3OTI3REU5Mzk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEE0RjM3OTI3REU5Mzk2AA==", "timestamp": "1768056316", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:15:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:15:18] [INFO] Sending instructions to 917202000200 [2026-01-10 20:15:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:15:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:15:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "caae7cf8f6824471a3954e48be4c7e27", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:15:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5NTU4QzI5RkNBMkJFRDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5NTU4QzI5RkNBMkJFRDVBAA==\",\"timestamp\":\"1768056311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:20+05:30"} [2026-01-10 20:15:21] [DEBUG] Ignoring event: delivered [2026-01-10 20:15:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5NTU4QzI5RkNBMkJFRDVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5NTU4QzI5RkNBMkJFRDVBAA==\",\"timestamp\":\"1768056311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:20+05:30"} [2026-01-10 20:15:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTI5NTU4QzI5RkNBMkJFRDVBAA== [2026-01-10 20:15:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:45:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwOTExOTdCMUZGREZEODBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwOTExOTdCMUZGREZEODBGAA==", "timestamp": "1768056321", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:15:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:15:23] [INFO] Sending instructions to 917202000200 [2026-01-10 20:15:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:15:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:15:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc39960eb10147a18ef276f259138941", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:15:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwOTExOTdCMUZGREZEODBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwOTExOTdCMUZGREZEODBGAA==\",\"timestamp\":\"1768056321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:24+05:30"} [2026-01-10 20:15:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwOTExOTdCMUZGREZEODBGAA== [2026-01-10 20:15:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEE0RjM3OTI3REU5Mzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEE0RjM3OTI3REU5Mzk2AA==\",\"timestamp\":\"1768056316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:24+05:30"} [2026-01-10 20:15:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEE0RjM3OTI3REU5Mzk2AA== [2026-01-10 20:15:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwOTExOTdCMUZGREZEODBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQwOTExOTdCMUZGREZEODBGAA==\",\"timestamp\":\"1768056321\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:24+05:30"} [2026-01-10 20:15:25] [DEBUG] Ignoring event: delivered [2026-01-10 20:15:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEE0RjM3OTI3REU5Mzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCMEE0RjM3OTI3REU5Mzk2AA==\",\"timestamp\":\"1768056316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:25+05:30"} [2026-01-10 20:15:26] [DEBUG] Ignoring event: delivered [2026-01-10 20:15:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:45:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjkxODM5RjQ5MTFCRTQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjkxODM5RjQ5MTFCRTQ2AA==", "timestamp": "1768056327", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:15:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:15:29] [INFO] Sending instructions to 917202000200 [2026-01-10 20:15:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:15:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:15:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "036b3c6e81b346cfbae9e0699093da80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:15:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjkxODM5RjQ5MTFCRTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjkxODM5RjQ5MTFCRTQ2AA==\",\"timestamp\":\"1768056327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:30+05:30"} [2026-01-10 20:15:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:15:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjkxODM5RjQ5MTFCRTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjkxODM5RjQ5MTFCRTQ2AA==\",\"timestamp\":\"1768056327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:30+05:30"} [2026-01-10 20:15:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNENjkxODM5RjQ5MTFCRTQ2AA== [2026-01-10 20:15:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:45:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTlENjA4QUFGOUM4ODNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTlENjA4QUFGOUM4ODNGAA==", "timestamp": "1768056333", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:15:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:15:35] [INFO] Sending instructions to 917202000200 [2026-01-10 20:15:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:15:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:15:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "296a3b8189b6440cb59d334a464bc421", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:15:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:45:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRGNDlDODYxODgzODNGQTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRGNDlDODYxODgzODNGQTE1AA==", "timestamp": "1768056338", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:15:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:15:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:15:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:15:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:15:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTlENjA4QUFGOUM4ODNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTlENjA4QUFGOUM4ODNGAA==\",\"timestamp\":\"1768056333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:38+05:30"} [2026-01-10 20:15:40] [DEBUG] Ignoring event: delivered [2026-01-10 20:15:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68196fc02dec47a08724cfc48ddc8dd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:15:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTlENjA4QUFGOUM4ODNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTlENjA4QUFGOUM4ODNGAA==\",\"timestamp\":\"1768056333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:38+05:30"} [2026-01-10 20:15:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NCNTlENjA4QUFGOUM4ODNGAA== [2026-01-10 20:15:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRGNDlDODYxODgzODNGQTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRGNDlDODYxODgzODNGQTE1AA==\",\"timestamp\":\"1768056338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:42+05:30"} [2026-01-10 20:15:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRGNDlDODYxODgzODNGQTE1AA== [2026-01-10 20:15:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRGNDlDODYxODgzODNGQTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRGNDlDODYxODgzODNGQTE1AA==\",\"timestamp\":\"1768056338\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:15:42+05:30"} [2026-01-10 20:15:43] [DEBUG] Ignoring event: delivered [2026-01-10 20:16:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:46:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCMjhEMUNFREI3NUNGNzdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCMjhEMUNFREI3NUNGNzdDAA==", "timestamp": "1768056374", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:16:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:16:16] [INFO] Sending instructions to 917202000200 [2026-01-10 20:16:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:16:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:16:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b7d482a85d642b19c9e48489dab9aee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:16:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:16:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCMjhEMUNFREI3NUNGNzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCMjhEMUNFREI3NUNGNzdDAA==\",\"timestamp\":\"1768056374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:16:20+05:30"} [2026-01-10 20:16:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCMjhEMUNFREI3NUNGNzdDAA== [2026-01-10 20:16:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:46:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdEOEFBQzBDMTdCNjQyOTk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdEOEFBQzBDMTdCNjQyOTk3AA==", "timestamp": "1768056379", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:16:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:16:21] [INFO] Sending instructions to 917202000200 [2026-01-10 20:16:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:16:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:16:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "05bd6e50ed7c4991bbc817ce5b13da3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:16:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:16:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCMjhEMUNFREI3NUNGNzdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0RCMjhEMUNFREI3NUNGNzdDAA==\",\"timestamp\":\"1768056374\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:16:24+05:30"} [2026-01-10 20:16:25] [DEBUG] Ignoring event: delivered [2026-01-10 20:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:16:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdEOEFBQzBDMTdCNjQyOTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdEOEFBQzBDMTdCNjQyOTk3AA==\",\"timestamp\":\"1768056379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:16:26+05:30"} [2026-01-10 20:16:27] [DEBUG] Ignoring event: delivered [2026-01-10 20:16:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:16:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdEOEFBQzBDMTdCNjQyOTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdEOEFBQzBDMTdCNjQyOTk3AA==\",\"timestamp\":\"1768056379\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:16:26+05:30"} [2026-01-10 20:16:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzdEOEFBQzBDMTdCNjQyOTk3AA== [2026-01-10 20:16:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:46:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2MDI3RjFGMEM3NDkwNTE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2MDI3RjFGMEM3NDkwNTE1AA==", "timestamp": "1768056415", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:16:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:16:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:16:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:16:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:16:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29972e75d1694487bd54805a59ffd5c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:17:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:16:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2MDI3RjFGMEM3NDkwNTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2MDI3RjFGMEM3NDkwNTE1AA==\",\"timestamp\":\"1768056415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:00+05:30"} [2026-01-10 20:17:01] [DEBUG] Ignoring event: delivered [2026-01-10 20:17:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:47:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzN0JEQUJEMjU4N0MwRDU3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzN0JEQUJEMjU4N0MwRDU3AA==", "timestamp": "1768056421", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:17:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:17:03] [INFO] Sending instructions to 917202000200 [2026-01-10 20:17:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:17:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:17:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af634c91bf134e0dac12c89fb4f2b474", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:17:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:16:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2MDI3RjFGMEM3NDkwNTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2MDI3RjFGMEM3NDkwNTE1AA==\",\"timestamp\":\"1768056415\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:04+05:30"} [2026-01-10 20:17:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ2MDI3RjFGMEM3NDkwNTE1AA== [2026-01-10 20:17:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzN0JEQUJEMjU4N0MwRDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzN0JEQUJEMjU4N0MwRDU3AA==\",\"timestamp\":\"1768056421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:06+05:30"} [2026-01-10 20:17:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:17:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzN0JEQUJEMjU4N0MwRDU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzN0JEQUJEMjU4N0MwRDU3AA==\",\"timestamp\":\"1768056421\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:06+05:30"} [2026-01-10 20:17:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEzN0JEQUJEMjU4N0MwRDU3AA== [2026-01-10 20:17:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:47:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2QjJGREIwMjk2MkFCRTkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2QjJGREIwMjk2MkFCRTkxAA==", "timestamp": "1768056426", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:17:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:17:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:17:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:17:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:17:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a79ca5e62e664ebb98e55019cb876b9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:17:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2QjJGREIwMjk2MkFCRTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2QjJGREIwMjk2MkFCRTkxAA==\",\"timestamp\":\"1768056426\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:10+05:30"} [2026-01-10 20:17:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2QjJGREIwMjk2MkFCRTkxAA== [2026-01-10 20:17:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2QjJGREIwMjk2MkFCRTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ2QjJGREIwMjk2MkFCRTkxAA==\",\"timestamp\":\"1768056426\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:12+05:30"} [2026-01-10 20:17:13] [DEBUG] Ignoring event: delivered [2026-01-10 20:17:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:47:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2QzAxQzUyNTc1RTMyRjYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2QzAxQzUyNTc1RTMyRjYxAA==", "timestamp": "1768056463", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:17:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:17:45] [INFO] Sending instructions to 917202000200 [2026-01-10 20:17:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:17:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:17:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4775556b0484a5ba90fea6895e6f488", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:17:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2QzAxQzUyNTc1RTMyRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2QzAxQzUyNTc1RTMyRjYxAA==\",\"timestamp\":\"1768056463\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:49+05:30"} [2026-01-10 20:17:50] [DEBUG] Ignoring event: delivered [2026-01-10 20:17:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:47:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFODg2M0Y5REM0OTA1Mzk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFODg2M0Y5REM0OTA1Mzk2AA==", "timestamp": "1768056468", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:17:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:17:50] [INFO] Sending instructions to 917202000200 [2026-01-10 20:17:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:17:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:17:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb658d2cc2ec4735bd3e92d6634c03c3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:17:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFODg2M0Y5REM0OTA1Mzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFODg2M0Y5REM0OTA1Mzk2AA==\",\"timestamp\":\"1768056468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:50+05:30"} [2026-01-10 20:17:50] [DEBUG] Ignoring event: delivered [2026-01-10 20:17:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:47:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzNUUyMDdERjI3NTFGMUY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzNUUyMDdERjI3NTFGMUY1AA==", "timestamp": "1768056473", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:17:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:17:55] [INFO] Sending instructions to 917202000200 [2026-01-10 20:17:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:17:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:17:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "34b502ccb3e14d15b39d502ea2861422", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:17:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2QzAxQzUyNTc1RTMyRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2QzAxQzUyNTc1RTMyRjYxAA==\",\"timestamp\":\"1768056463\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:55+05:30"} [2026-01-10 20:17:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY2QzAxQzUyNTc1RTMyRjYxAA== [2026-01-10 20:17:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFODg2M0Y5REM0OTA1Mzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFODg2M0Y5REM0OTA1Mzk2AA==\",\"timestamp\":\"1768056468\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:55+05:30"} [2026-01-10 20:17:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFODg2M0Y5REM0OTA1Mzk2AA== [2026-01-10 20:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzNUUyMDdERjI3NTFGMUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzNUUyMDdERjI3NTFGMUY1AA==\",\"timestamp\":\"1768056473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:55+05:30"} [2026-01-10 20:17:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:17:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:17:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzNUUyMDdERjI3NTFGMUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzNUUyMDdERjI3NTFGMUY1AA==\",\"timestamp\":\"1768056473\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:17:56+05:30"} [2026-01-10 20:17:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEEzNUUyMDdERjI3NTFGMUY1AA== [2026-01-10 20:18:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:48:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ3MDM2M0ExMjRBQUZDOUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ3MDM2M0ExMjRBQUZDOUREAA==", "timestamp": "1768056479", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:18:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:18:01] [INFO] Sending instructions to 917202000200 [2026-01-10 20:18:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:18:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:18:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fed0c2b5a654d79b1ae722fbfdcc93d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ3MDM2M0ExMjRBQUZDOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ3MDM2M0ExMjRBQUZDOUREAA==\",\"timestamp\":\"1768056479\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:05+05:30"} [2026-01-10 20:18:05] [DEBUG] Ignoring event: delivered [2026-01-10 20:18:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ3MDM2M0ExMjRBQUZDOUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ3MDM2M0ExMjRBQUZDOUREAA==\",\"timestamp\":\"1768056479\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:05+05:30"} [2026-01-10 20:18:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQ3MDM2M0ExMjRBQUZDOUREAA== [2026-01-10 20:18:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:48:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJEMEU3RkExOEYzNUI1RDA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJEMEU3RkExOEYzNUI1RDA5AA==", "timestamp": "1768056515", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:18:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:18:36] [INFO] Sending instructions to 917202000200 [2026-01-10 20:18:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:18:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:18:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d55fc394a02c4497abdeaadff75952e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:18:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJEMEU3RkExOEYzNUI1RDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJEMEU3RkExOEYzNUI1RDA5AA==\",\"timestamp\":\"1768056515\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:41+05:30"} [2026-01-10 20:18:41] [DEBUG] Ignoring event: delivered [2026-01-10 20:18:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:48:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2OUIxMDFDRkE2ODRDNTE2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2OUIxMDFDRkE2ODRDNTE2AA==", "timestamp": "1768056520", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:18:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:18:42] [INFO] Sending instructions to 917202000200 [2026-01-10 20:18:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:18:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:18:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bb42c88ad164da7917d0e29cdf7ccfc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:18:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJEMEU3RkExOEYzNUI1RDA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJEMEU3RkExOEYzNUI1RDA5AA==\",\"timestamp\":\"1768056515\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:41+05:30"} [2026-01-10 20:18:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJEMEU3RkExOEYzNUI1RDA5AA== [2026-01-10 20:18:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:48:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMUM2QjZFQkNBRkNDMTZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMUM2QjZFQkNBRkNDMTZDAA==", "timestamp": "1768056525", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:18:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:18:47] [INFO] Sending instructions to 917202000200 [2026-01-10 20:18:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:18:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:18:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "478c83440fef47b187dc2be3f6461869", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:18:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2OUIxMDFDRkE2ODRDNTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2OUIxMDFDRkE2ODRDNTE2AA==\",\"timestamp\":\"1768056520\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:47+05:30"} [2026-01-10 20:18:48] [DEBUG] Ignoring event: delivered [2026-01-10 20:18:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2OUIxMDFDRkE2ODRDNTE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2OUIxMDFDRkE2ODRDNTE2AA==\",\"timestamp\":\"1768056520\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:47+05:30"} [2026-01-10 20:18:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM2OUIxMDFDRkE2ODRDNTE2AA== [2026-01-10 20:18:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMUM2QjZFQkNBRkNDMTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMUM2QjZFQkNBRkNDMTZDAA==\",\"timestamp\":\"1768056525\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:48+05:30"} [2026-01-10 20:18:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMUM2QjZFQkNBRkNDMTZDAA== [2026-01-10 20:18:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:48:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwRjJFQzEyMkRBNUU1M0I0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwRjJFQzEyMkRBNUU1M0I0AA==", "timestamp": "1768056531", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:18:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:18:52] [INFO] Sending instructions to 917202000200 [2026-01-10 20:18:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:18:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:18:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bc91e6262824ddca7e6ee598182d2e4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:18:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMUM2QjZFQkNBRkNDMTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDdDMUM2QjZFQkNBRkNDMTZDAA==\",\"timestamp\":\"1768056525\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:54+05:30"} [2026-01-10 20:18:55] [DEBUG] Ignoring event: delivered [2026-01-10 20:18:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwRjJFQzEyMkRBNUU1M0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwRjJFQzEyMkRBNUU1M0I0AA==\",\"timestamp\":\"1768056531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:18:55+05:30"} [2026-01-10 20:18:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwRjJFQzEyMkRBNUU1M0I0AA== [2026-01-10 20:18:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:48:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNUVCMjkxODBDQzYyN0UxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNUVCMjkxODBDQzYyN0UxAA==", "timestamp": "1768056536", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:18:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:18:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:18:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:18:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:18:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "64ca111b13644ed99c4174250544f6cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:19:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwRjJFQzEyMkRBNUU1M0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUwRjJFQzEyMkRBNUU1M0I0AA==\",\"timestamp\":\"1768056531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:01+05:30"} [2026-01-10 20:19:01] [DEBUG] Ignoring event: delivered [2026-01-10 20:19:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNUVCMjkxODBDQzYyN0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNUVCMjkxODBDQzYyN0UxAA==\",\"timestamp\":\"1768056536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:02+05:30"} [2026-01-10 20:19:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNUVCMjkxODBDQzYyN0UxAA== [2026-01-10 20:19:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:18:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNUVCMjkxODBDQzYyN0UxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzYyNUVCMjkxODBDQzYyN0UxAA==\",\"timestamp\":\"1768056536\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:08+05:30"} [2026-01-10 20:19:09] [DEBUG] Ignoring event: delivered [2026-01-10 20:19:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:49:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGMUYyOTgzNjUzRjYyNkQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGMUYyOTgzNjUzRjYyNkQ1AA==", "timestamp": "1768056572", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:19:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:19:34] [INFO] Sending instructions to 917202000200 [2026-01-10 20:19:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:19:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:19:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3254eaa92a374781b509ae9a1d68f30b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:19:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:49:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxQ0ZEM0UyNkQ0RDIzQUQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxQ0ZEM0UyNkQ0RDIzQUQ1AA==", "timestamp": "1768056578", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:19:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:19:39] [INFO] Sending instructions to 917202000200 [2026-01-10 20:19:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:19:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:19:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e945742d7664ef8b061e650fa4c005d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:19:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGMUYyOTgzNjUzRjYyNkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGMUYyOTgzNjUzRjYyNkQ1AA==\",\"timestamp\":\"1768056572\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:40+05:30"} [2026-01-10 20:19:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGMUYyOTgzNjUzRjYyNkQ1AA== [2026-01-10 20:19:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:19:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGMUYyOTgzNjUzRjYyNkQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdGMUYyOTgzNjUzRjYyNkQ1AA==\",\"timestamp\":\"1768056572\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:41+05:30"} [2026-01-10 20:19:43] [DEBUG] Ignoring event: delivered [2026-01-10 20:19:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:49:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyRTI1REUxN0NGQjRDQkFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyRTI1REUxN0NGQjRDQkFDAA==", "timestamp": "1768056583", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:19:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:19:44] [INFO] Sending instructions to 917202000200 [2026-01-10 20:19:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:19:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:19:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a7ad51fd625445096e0c2935841be4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:19:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:19:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxQ0ZEM0UyNkQ0RDIzQUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxQ0ZEM0UyNkQ0RDIzQUQ1AA==\",\"timestamp\":\"1768056578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:48+05:30"} [2026-01-10 20:19:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxQ0ZEM0UyNkQ0RDIzQUQ1AA== [2026-01-10 20:19:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:19:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxQ0ZEM0UyNkQ0RDIzQUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIxQ0ZEM0UyNkQ0RDIzQUQ1AA==\",\"timestamp\":\"1768056578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:48+05:30"} [2026-01-10 20:19:48] [DEBUG] Ignoring event: delivered [2026-01-10 20:19:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:19:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyRTI1REUxN0NGQjRDQkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyRTI1REUxN0NGQjRDQkFDAA==\",\"timestamp\":\"1768056583\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:48+05:30"} [2026-01-10 20:19:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyRTI1REUxN0NGQjRDQkFDAA== [2026-01-10 20:19:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:19:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyRTI1REUxN0NGQjRDQkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEyRTI1REUxN0NGQjRDQkFDAA==\",\"timestamp\":\"1768056583\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:19:55+05:30"} [2026-01-10 20:19:55] [DEBUG] Ignoring event: delivered [2026-01-10 20:20:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:50:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMzI0MTQ4RUUzNTcxNjcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMzI0MTQ4RUUzNTcxNjcwAA==", "timestamp": "1768056619", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:20:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:20:20] [INFO] Sending instructions to 917202000200 [2026-01-10 20:20:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:20:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:20:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "414e68a165ba42dfba180885c811b8d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:20:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:20:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMzI0MTQ4RUUzNTcxNjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMzI0MTQ4RUUzNTcxNjcwAA==\",\"timestamp\":\"1768056619\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:20:22+05:30"} [2026-01-10 20:20:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMzI0MTQ4RUUzNTcxNjcwAA== [2026-01-10 20:20:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:20:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMzI0MTQ4RUUzNTcxNjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JCMzI0MTQ4RUUzNTcxNjcwAA==\",\"timestamp\":\"1768056619\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:20:22+05:30"} [2026-01-10 20:20:23] [DEBUG] Ignoring event: delivered [2026-01-10 20:20:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:50:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2ODlDMjI5MTJBMDNGNTVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2ODlDMjI5MTJBMDNGNTVDAA==", "timestamp": "1768056624", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:20:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:20:26] [INFO] Sending instructions to 917202000200 [2026-01-10 20:20:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:20:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:20:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8d40b7ebf8cc4fc1b499d741c3ca51ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:20:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:20:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2ODlDMjI5MTJBMDNGNTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2ODlDMjI5MTJBMDNGNTVDAA==\",\"timestamp\":\"1768056624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:20:27+05:30"} [2026-01-10 20:20:28] [DEBUG] Ignoring event: delivered [2026-01-10 20:20:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:20:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2ODlDMjI5MTJBMDNGNTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2ODlDMjI5MTJBMDNGNTVDAA==\",\"timestamp\":\"1768056624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:20:26+05:30"} [2026-01-10 20:20:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTE2ODlDMjI5MTJBMDNGNTVDAA== [2026-01-10 20:20:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:50:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQkJBRDNCNTVBQThDNkZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQkJBRDNCNTVBQThDNkZCAA==", "timestamp": "1768056629", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:20:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:20:31] [INFO] Sending instructions to 917202000200 [2026-01-10 20:20:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:20:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:20:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2b5c9518d9f402eaca8affd28bd6deb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:20:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQkJBRDNCNTVBQThDNkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQkJBRDNCNTVBQThDNkZCAA==\",\"timestamp\":\"1768056629\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:20:34+05:30"} [2026-01-10 20:20:35] [DEBUG] Ignoring event: delivered [2026-01-10 20:20:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:20:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQkJBRDNCNTVBQThDNkZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQkJBRDNCNTVBQThDNkZCAA==\",\"timestamp\":\"1768056629\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:20:34+05:30"} [2026-01-10 20:20:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVEQkJBRDNCNTVBQThDNkZCAA== [2026-01-10 20:20:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:50:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NjhBQzRGODk4NDYzRjQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NjhBQzRGODk4NDYzRjQ5AA==", "timestamp": "1768056634", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:20:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:20:36] [INFO] Sending instructions to 917202000200 [2026-01-10 20:20:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:20:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:20:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e15c6e0295154adf974c038d5ba612d4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:20:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:20:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NjhBQzRGODk4NDYzRjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NjhBQzRGODk4NDYzRjQ5AA==\",\"timestamp\":\"1768056634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:20:38+05:30"} [2026-01-10 20:20:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NjhBQzRGODk4NDYzRjQ5AA== [2026-01-10 20:20:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:20:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NjhBQzRGODk4NDYzRjQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDY1NjhBQzRGODk4NDYzRjQ5AA==\",\"timestamp\":\"1768056634\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:20:40+05:30"} [2026-01-10 20:20:42] [DEBUG] Ignoring event: delivered [2026-01-10 20:21:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:51:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwOUUxMDQ4QUM0OTVGREMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwOUUxMDQ4QUM0OTVGREMyAA==", "timestamp": "1768056671", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:21:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:21:13] [INFO] Sending instructions to 917202000200 [2026-01-10 20:21:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:21:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:21:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "479a042ad7654fb5811be24d22cebdb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:21:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwOUUxMDQ4QUM0OTVGREMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwOUUxMDQ4QUM0OTVGREMyAA==\",\"timestamp\":\"1768056671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:15+05:30"} [2026-01-10 20:21:16] [DEBUG] Ignoring event: delivered [2026-01-10 20:21:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwOUUxMDQ4QUM0OTVGREMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwOUUxMDQ4QUM0OTVGREMyAA==\",\"timestamp\":\"1768056671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:15+05:30"} [2026-01-10 20:21:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUEwOUUxMDQ4QUM0OTVGREMyAA== [2026-01-10 20:21:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:51:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMTMyOUJFOUE5MzIwNEQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMTMyOUJFOUE5MzIwNEQ0AA==", "timestamp": "1768056677", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:21:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:21:18] [INFO] Sending instructions to 917202000200 [2026-01-10 20:21:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:21:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:21:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5997a350d3e84b2b945996f5cd1a908c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:21:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMTMyOUJFOUE5MzIwNEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMTMyOUJFOUE5MzIwNEQ0AA==\",\"timestamp\":\"1768056677\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:21+05:30"} [2026-01-10 20:21:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMTMyOUJFOUE5MzIwNEQ0AA== [2026-01-10 20:21:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMTMyOUJFOUE5MzIwNEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQyMTMyOUJFOUE5MzIwNEQ0AA==\",\"timestamp\":\"1768056677\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:22+05:30"} [2026-01-10 20:21:23] [DEBUG] Ignoring event: delivered [2026-01-10 20:21:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:51:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCRUM2NDU1NzNGNjI5MkMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCRUM2NDU1NzNGNjI5MkMyAA==", "timestamp": "1768056682", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:21:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:21:24] [INFO] Sending instructions to 917202000200 [2026-01-10 20:21:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:21:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:21:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d575dbfcb2e40f9bf59b021605c7a58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCRUM2NDU1NzNGNjI5MkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCRUM2NDU1NzNGNjI5MkMyAA==\",\"timestamp\":\"1768056682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:28+05:30"} [2026-01-10 20:21:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCRUM2NDU1NzNGNjI5MkMyAA== [2026-01-10 20:21:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCRUM2NDU1NzNGNjI5MkMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODlCRUM2NDU1NzNGNjI5MkMyAA==\",\"timestamp\":\"1768056682\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:28+05:30"} [2026-01-10 20:21:29] [DEBUG] Ignoring event: delivered [2026-01-10 20:21:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:51:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMjM4RTlEOEY5RDU1OUNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMjM4RTlEOEY5RDU1OUNBAA==", "timestamp": "1768056688", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:21:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:21:29] [INFO] Sending instructions to 917202000200 [2026-01-10 20:21:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:21:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:21:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb1f7a45b85e47689f780aac914a54c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:21:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMjM4RTlEOEY5RDU1OUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMjM4RTlEOEY5RDU1OUNBAA==\",\"timestamp\":\"1768056688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:34+05:30"} [2026-01-10 20:21:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMjM4RTlEOEY5RDU1OUNBAA== [2026-01-10 20:21:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMjM4RTlEOEY5RDU1OUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMjM4RTlEOEY5RDU1OUNBAA==\",\"timestamp\":\"1768056688\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:34+05:30"} [2026-01-10 20:21:35] [DEBUG] Ignoring event: delivered [2026-01-10 20:21:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:51:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NTVFRjY2MzI3M0QxNTE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NTVFRjY2MzI3M0QxNTE5AA==", "timestamp": "1768056693", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:21:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:21:35] [INFO] Sending instructions to 917202000200 [2026-01-10 20:21:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:21:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:21:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13cf9ecb25c94acfaed235f15ec51f81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:21:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NTVFRjY2MzI3M0QxNTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NTVFRjY2MzI3M0QxNTE5AA==\",\"timestamp\":\"1768056693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:39+05:30"} [2026-01-10 20:21:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NTVFRjY2MzI3M0QxNTE5AA== [2026-01-10 20:21:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:51:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMkIzNjlDNUJGQ0VBMDNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMkIzNjlDNUJGQ0VBMDNFAA==", "timestamp": "1768056698", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:21:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:21:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:21:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:21:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:21:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c41646ffbd44eafa51e146c161e58fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:21:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NTVFRjY2MzI3M0QxNTE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDg5NTVFRjY2MzI3M0QxNTE5AA==\",\"timestamp\":\"1768056693\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:40+05:30"} [2026-01-10 20:21:41] [DEBUG] Ignoring event: delivered [2026-01-10 20:21:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMkIzNjlDNUJGQ0VBMDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMkIzNjlDNUJGQ0VBMDNFAA==\",\"timestamp\":\"1768056698\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:47+05:30"} [2026-01-10 20:21:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMkIzNjlDNUJGQ0VBMDNFAA== [2026-01-10 20:21:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:21:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMkIzNjlDNUJGQ0VBMDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdCMkIzNjlDNUJGQ0VBMDNFAA==\",\"timestamp\":\"1768056698\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:21:49+05:30"} [2026-01-10 20:21:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:22:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:52:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3OUI4NzJFNkQwNkIwODY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3OUI4NzJFNkQwNkIwODY4AA==", "timestamp": "1768056734", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:22:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:22:16] [INFO] Sending instructions to 917202000200 [2026-01-10 20:22:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:22:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:22:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "987672ce71c24d8c8fbe523c609dc326", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:22:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:52:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxQUM0RTM4MTk1RjNEQjYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxQUM0RTM4MTk1RjNEQjYwAA==", "timestamp": "1768056740", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:22:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:22:22] [INFO] Sending instructions to 917202000200 [2026-01-10 20:22:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:22:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:22:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:22:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3OUI4NzJFNkQwNkIwODY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3OUI4NzJFNkQwNkIwODY4AA==\",\"timestamp\":\"1768056734\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:22:21+05:30"} [2026-01-10 20:22:22] [DEBUG] Ignoring event: delivered [2026-01-10 20:22:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b49f0db6714944d7a9221c6e97e378f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:22:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:22:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3OUI4NzJFNkQwNkIwODY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3OUI4NzJFNkQwNkIwODY4AA==\",\"timestamp\":\"1768056734\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:22:27+05:30"} [2026-01-10 20:22:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE3OUI4NzJFNkQwNkIwODY4AA== [2026-01-10 20:22:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxQUM0RTM4MTk1RjNEQjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxQUM0RTM4MTk1RjNEQjYwAA==\",\"timestamp\":\"1768056740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:22:27+05:30"} [2026-01-10 20:22:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxQUM0RTM4MTk1RjNEQjYwAA== [2026-01-10 20:22:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxQUM0RTM4MTk1RjNEQjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxQUM0RTM4MTk1RjNEQjYwAA==\",\"timestamp\":\"1768056740\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:22:33+05:30"} [2026-01-10 20:22:34] [DEBUG] Ignoring event: delivered [2026-01-10 20:22:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:52:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5MjUyNjQ3NDkxOTQyODA0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5MjUyNjQ3NDkxOTQyODA0AA==", "timestamp": "1768056776", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:22:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:22:58] [INFO] Sending instructions to 917202000200 [2026-01-10 20:22:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:22:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:22:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68f1ff6a5cd245aebb749f98003e81e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:23:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:22:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5MjUyNjQ3NDkxOTQyODA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5MjUyNjQ3NDkxOTQyODA0AA==\",\"timestamp\":\"1768056776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:00+05:30"} [2026-01-10 20:23:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5MjUyNjQ3NDkxOTQyODA0AA== [2026-01-10 20:23:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:53:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBMDNDQjg2RDY4MUNBQUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBMDNDQjg2RDY4MUNBQUYyAA==", "timestamp": "1768056781", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:23:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:23:03] [INFO] Sending instructions to 917202000200 [2026-01-10 20:23:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:23:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:23:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "681a853dee6c46868dc0908ed1073e6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:22:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5MjUyNjQ3NDkxOTQyODA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUI5MjUyNjQ3NDkxOTQyODA0AA==\",\"timestamp\":\"1768056776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:07+05:30"} [2026-01-10 20:23:08] [DEBUG] Ignoring event: delivered [2026-01-10 20:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBMDNDQjg2RDY4MUNBQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBMDNDQjg2RDY4MUNBQUYyAA==\",\"timestamp\":\"1768056781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:07+05:30"} [2026-01-10 20:23:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBMDNDQjg2RDY4MUNBQUYyAA== [2026-01-10 20:23:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:53:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyNTczNTk3MEE2ODg0MjhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyNTczNTk3MEE2ODg0MjhFAA==", "timestamp": "1768056787", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:23:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:23:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:23:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:23:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:23:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5bfb1d1e1b4451083bde6cef56068e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:23:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:53:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCRTk1NDRBMDRBNTQyRjI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCRTk1NDRBMDRBNTQyRjI4AA==", "timestamp": "1768056792", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:23:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:23:14] [INFO] Sending instructions to 917202000200 [2026-01-10 20:23:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:23:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:23:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd32714eae88412d972a4c8139a2962c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:23:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCRTk1NDRBMDRBNTQyRjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCRTk1NDRBMDRBNTQyRjI4AA==\",\"timestamp\":\"1768056792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:14+05:30"} [2026-01-10 20:23:15] [DEBUG] Ignoring event: delivered [2026-01-10 20:23:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBMDNDQjg2RDY4MUNBQUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBMDNDQjg2RDY4MUNBQUYyAA==\",\"timestamp\":\"1768056781\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:13+05:30"} [2026-01-10 20:23:15] [DEBUG] Ignoring event: delivered [2026-01-10 20:23:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCRTk1NDRBMDRBNTQyRjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCRTk1NDRBMDRBNTQyRjI4AA==\",\"timestamp\":\"1768056792\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:14+05:30"} [2026-01-10 20:23:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzFCRTk1NDRBMDRBNTQyRjI4AA== [2026-01-10 20:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyNTczNTk3MEE2ODg0MjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyNTczNTk3MEE2ODg0MjhFAA==\",\"timestamp\":\"1768056787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:20+05:30"} [2026-01-10 20:23:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyNTczNTk3MEE2ODg0MjhFAA== [2026-01-10 20:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyNTczNTk3MEE2ODg0MjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgyNTczNTk3MEE2ODg0MjhFAA==\",\"timestamp\":\"1768056787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:20+05:30"} [2026-01-10 20:23:20] [DEBUG] Ignoring event: delivered [2026-01-10 20:23:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:53:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDQjU2OTdDQUFBRTk1RTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDQjU2OTdDQUFBRTk1RTY3AA==", "timestamp": "1768056828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:23:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:23:50] [INFO] Sending instructions to 917202000200 [2026-01-10 20:23:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:23:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:23:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a913339938594f9a9fc70bdb56f84676", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:23:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:53:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCQTIwNjQ4MDYwQ0U1OEZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCQTIwNjQ4MDYwQ0U1OEZFAA==", "timestamp": "1768056834", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:23:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:23:55] [INFO] Sending instructions to 917202000200 [2026-01-10 20:23:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:23:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:23:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "360f5724d66849c69db54f6ad9a6e9c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:23:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFDQjU2OTdDQUFBRTk1RTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCQTIwNjQ4MDYwQ0U1OEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCQTIwNjQ4MDYwQ0U1OEZFAA==\",\"timestamp\":\"1768056834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:57+05:30"} [2026-01-10 20:23:58] [DEBUG] Ignoring event: delivered [2026-01-10 20:23:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:23:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCQTIwNjQ4MDYwQ0U1OEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCQTIwNjQ4MDYwQ0U1OEZFAA==\",\"timestamp\":\"1768056834\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:23:58+05:30"} [2026-01-10 20:23:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVCQTIwNjQ4MDYwQ0U1OEZFAA== [2026-01-10 20:24:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:54:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyMjc3OTE1RjEzNUU4QUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyMjc3OTE1RjEzNUU4QUNEAA==", "timestamp": "1768056839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:24:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:24:00] [INFO] Sending instructions to 917202000200 [2026-01-10 20:24:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:24:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:24:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "98d29e1cc9454726b83b9f24f15fe071", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyMjc3OTE1RjEzNUU4QUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyMjc3OTE1RjEzNUU4QUNEAA==\",\"timestamp\":\"1768056839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:04+05:30"} [2026-01-10 20:24:04] [DEBUG] Ignoring event: delivered [2026-01-10 20:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyMjc3OTE1RjEzNUU4QUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyMjc3OTE1RjEzNUU4QUNEAA==\",\"timestamp\":\"1768056839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:04+05:30"} [2026-01-10 20:24:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEYyMjc3OTE1RjEzNUU4QUNEAA== [2026-01-10 20:24:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:54:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MzdCRkRFQUQ0QTQ1Q0IyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MzdCRkRFQUQ0QTQ1Q0IyAA==", "timestamp": "1768056844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:24:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:24:06] [INFO] Sending instructions to 917202000200 [2026-01-10 20:24:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:24:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:24:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9be7ee6e1e944b08a797bd027d6adae5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:24:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MzdCRkRFQUQ0QTQ1Q0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MzdCRkRFQUQ0QTQ1Q0IyAA==\",\"timestamp\":\"1768056844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:10+05:30"} [2026-01-10 20:24:11] [DEBUG] Ignoring event: delivered [2026-01-10 20:24:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:54:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2NUUzQjkwMEUzM0Q2RkI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2NUUzQjkwMEUzM0Q2RkI0AA==", "timestamp": "1768056850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:24:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:24:11] [INFO] Sending instructions to 917202000200 [2026-01-10 20:24:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:24:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:24:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6ed6b30c14046008ae9e452cc28749d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:24:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MzdCRkRFQUQ0QTQ1Q0IyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MzdCRkRFQUQ0QTQ1Q0IyAA==\",\"timestamp\":\"1768056844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:16+05:30"} [2026-01-10 20:24:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjA3MzdCRkRFQUQ0QTQ1Q0IyAA== [2026-01-10 20:24:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:54:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZERkIyQUIyMUE2NkI5RDg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZERkIyQUIyMUE2NkI5RDg4AA==", "timestamp": "1768056855", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:24:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:24:17] [INFO] Sending instructions to 917202000200 [2026-01-10 20:24:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:24:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:24:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1c5875092564899a4c6023d3aafa7da", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:24:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2NUUzQjkwMEUzM0Q2RkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2NUUzQjkwMEUzM0Q2RkI0AA==\",\"timestamp\":\"1768056850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:16+05:30"} [2026-01-10 20:24:18] [DEBUG] Ignoring event: delivered [2026-01-10 20:24:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:54:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGQTZDNzdDMzFEQzZGNDQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGQTZDNzdDMzFEQzZGNDQxAA==", "timestamp": "1768056861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:24:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:24:23] [INFO] Sending instructions to 917202000200 [2026-01-10 20:24:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:24:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:24:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a82eabc965e49b7952a0360c5f601fe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:24:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZERkIyQUIyMUE2NkI5RDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZERkIyQUIyMUE2NkI5RDg4AA==\",\"timestamp\":\"1768056855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:23+05:30"} [2026-01-10 20:24:24] [DEBUG] Ignoring event: delivered [2026-01-10 20:24:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZERkIyQUIyMUE2NkI5RDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZERkIyQUIyMUE2NkI5RDg4AA==\",\"timestamp\":\"1768056855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:23+05:30"} [2026-01-10 20:24:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTZERkIyQUIyMUE2NkI5RDg4AA== [2026-01-10 20:24:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2NUUzQjkwMEUzM0Q2RkI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2NUUzQjkwMEUzM0Q2RkI0AA==\",\"timestamp\":\"1768056850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:23+05:30"} [2026-01-10 20:24:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA2NUUzQjkwMEUzM0Q2RkI0AA== [2026-01-10 20:24:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGQTZDNzdDMzFEQzZGNDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGQTZDNzdDMzFEQzZGNDQxAA==\",\"timestamp\":\"1768056861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:23+05:30"} [2026-01-10 20:24:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGQTZDNzdDMzFEQzZGNDQxAA== [2026-01-10 20:24:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGQTZDNzdDMzFEQzZGNDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGQTZDNzdDMzFEQzZGNDQxAA==\",\"timestamp\":\"1768056861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:23+05:30"} [2026-01-10 20:24:24] [DEBUG] Ignoring event: delivered [2026-01-10 20:24:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:54:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2N0U1QzFEREM3M0EzNUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2N0U1QzFEREM3M0EzNUEzAA==", "timestamp": "1768056866", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:24:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:24:28] [INFO] Sending instructions to 917202000200 [2026-01-10 20:24:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:24:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:24:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06729f4451e54701aa15dde824159fd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2N0U1QzFEREM3M0EzNUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2N0U1QzFEREM3M0EzNUEzAA==\",\"timestamp\":\"1768056866\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:29+05:30"} [2026-01-10 20:24:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2N0U1QzFEREM3M0EzNUEzAA== [2026-01-10 20:24:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:24:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2N0U1QzFEREM3M0EzNUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E2N0U1QzFEREM3M0EzNUEzAA==\",\"timestamp\":\"1768056866\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:24:29+05:30"} [2026-01-10 20:24:30] [DEBUG] Ignoring event: delivered [2026-01-10 20:25:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:55:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMkVGQzFBOEQ5QzI5NTc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMkVGQzFBOEQ5QzI5NTc4AA==", "timestamp": "1768056902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:25:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:25:04] [INFO] Sending instructions to 917202000200 [2026-01-10 20:25:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:25:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:25:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2deacaccf96a48e99081ea4993091d80", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:25:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMkVGQzFBOEQ5QzI5NTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMkVGQzFBOEQ5QzI5NTc4AA==\",\"timestamp\":\"1768056902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:25:06+05:30"} [2026-01-10 20:25:07] [DEBUG] Ignoring event: delivered [2026-01-10 20:25:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMkVGQzFBOEQ5QzI5NTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMkVGQzFBOEQ5QzI5NTc4AA==\",\"timestamp\":\"1768056902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:25:09+05:30"} [2026-01-10 20:25:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzRFMkVGQzFBOEQ5QzI5NTc4AA== [2026-01-10 20:25:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:55:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2MEMyNDc3OTA4NzdGRTNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2MEMyNDc3OTA4NzdGRTNEAA==", "timestamp": "1768056908", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:25:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:25:10] [INFO] Sending instructions to 917202000200 [2026-01-10 20:25:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:25:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:25:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2896286a1e4143c0bd1c23321db58179", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:25:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2MEMyNDc3OTA4NzdGRTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2MEMyNDc3OTA4NzdGRTNEAA==\",\"timestamp\":\"1768056908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:25:13+05:30"} [2026-01-10 20:25:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2MEMyNDc3OTA4NzdGRTNEAA== [2026-01-10 20:25:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2MEMyNDc3OTA4NzdGRTNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2MEMyNDc3OTA4NzdGRTNEAA==\",\"timestamp\":\"1768056908\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:25:16+05:30"} [2026-01-10 20:25:17] [DEBUG] Ignoring event: delivered [2026-01-10 20:25:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:55:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NzY0RTI5MDZDQTM5NDU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NzY0RTI5MDZDQTM5NDU0AA==", "timestamp": "1768056944", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:25:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:25:46] [INFO] Sending instructions to 917202000200 [2026-01-10 20:25:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:25:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:25:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28d708a9cce946d18b7e9871fdd688e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:25:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NzY0RTI5MDZDQTM5NDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NzY0RTI5MDZDQTM5NDU0AA==\",\"timestamp\":\"1768056944\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:25:48+05:30"} [2026-01-10 20:25:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NzY0RTI5MDZDQTM5NDU0AA== [2026-01-10 20:25:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NzY0RTI5MDZDQTM5NDU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQ4NzY0RTI5MDZDQTM5NDU0AA==\",\"timestamp\":\"1768056944\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:25:48+05:30"} [2026-01-10 20:25:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:25:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:55:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBRUVGM0E5MjRENUIwN0Q3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBRUVGM0E5MjRENUIwN0Q3AA==", "timestamp": "1768056950", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:25:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:25:52] [INFO] Sending instructions to 917202000200 [2026-01-10 20:25:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:25:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:25:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fd25f9f9b17464db701020dd6721540", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:25:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBRUVGM0E5MjRENUIwN0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBRUVGM0E5MjRENUIwN0Q3AA==\",\"timestamp\":\"1768056950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:25:53+05:30"} [2026-01-10 20:25:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBRUVGM0E5MjRENUIwN0Q3AA== [2026-01-10 20:25:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBRUVGM0E5MjRENUIwN0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJBRUVGM0E5MjRENUIwN0Q3AA==\",\"timestamp\":\"1768056950\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:25:56+05:30"} [2026-01-10 20:25:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:25:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:55:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwNTVCMkJEODg0REU2QkVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwNTVCMkJEODg0REU2QkVFAA==", "timestamp": "1768056955", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:25:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:25:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:25:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:25:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:25:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ddd3b42a2b746ba93e43d0a7cb65cf6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:26:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwNTVCMkJEODg0REU2QkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwNTVCMkJEODg0REU2QkVFAA==\",\"timestamp\":\"1768056955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:02+05:30"} [2026-01-10 20:26:02] [DEBUG] Ignoring event: delivered [2026-01-10 20:26:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:56:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3QzM4NDJGM0JEMjREQzVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3QzM4NDJGM0JEMjREQzVCAA==", "timestamp": "1768056961", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:26:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:26:03] [INFO] Sending instructions to 917202000200 [2026-01-10 20:26:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:26:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:26:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef309a42360d44efa9767a65bb056139", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:26:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:25:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwNTVCMkJEODg0REU2QkVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwNTVCMkJEODg0REU2QkVFAA==\",\"timestamp\":\"1768056955\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:05+05:30"} [2026-01-10 20:26:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjYwNTVCMkJEODg0REU2QkVFAA== [2026-01-10 20:26:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3QzM4NDJGM0JEMjREQzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3QzM4NDJGM0JEMjREQzVCAA==\",\"timestamp\":\"1768056961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:05+05:30"} [2026-01-10 20:26:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:26:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3QzM4NDJGM0JEMjREQzVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3QzM4NDJGM0JEMjREQzVCAA==\",\"timestamp\":\"1768056961\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:12+05:30"} [2026-01-10 20:26:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA3QzM4NDJGM0JEMjREQzVCAA== [2026-01-10 20:26:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:56:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3NEY1RTJGRkY3RDExNDM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3NEY1RTJGRkY3RDExNDM1AA==", "timestamp": "1768056997", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:26:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:26:39] [INFO] Sending instructions to 917202000200 [2026-01-10 20:26:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:26:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:26:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc2f4be8a0f348a5a7c85af645fa83b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:26:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3NEY1RTJGRkY3RDExNDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3NEY1RTJGRkY3RDExNDM1AA==\",\"timestamp\":\"1768056997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:40+05:30"} [2026-01-10 20:26:41] [DEBUG] Ignoring event: delivered [2026-01-10 20:26:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:56:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIzOTU0RDU2MjQ2MjUzOUZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIzOTU0RDU2MjQ2MjUzOUZDAA==", "timestamp": "1768057003", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:26:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:26:45] [INFO] Sending instructions to 917202000200 [2026-01-10 20:26:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:26:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:26:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca281e37f4b345ea9867edefaefefe76", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:26:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3NEY1RTJGRkY3RDExNDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3NEY1RTJGRkY3RDExNDM1AA==\",\"timestamp\":\"1768056997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:44+05:30"} [2026-01-10 20:26:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQ3NEY1RTJGRkY3RDExNDM1AA== [2026-01-10 20:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIzOTU0RDU2MjQ2MjUzOUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIzOTU0RDU2MjQ2MjUzOUZDAA==\",\"timestamp\":\"1768057003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:48+05:30"} [2026-01-10 20:26:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIzOTU0RDU2MjQ2MjUzOUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIzOTU0RDU2MjQ2MjUzOUZDAA==\",\"timestamp\":\"1768057003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:48+05:30"} [2026-01-10 20:26:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIzOTU0RDU2MjQ2MjUzOUZDAA== [2026-01-10 20:26:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:56:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDg3QTQ0MEI2NDJDODNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDg3QTQ0MEI2NDJDODNCAA==", "timestamp": "1768057008", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:26:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:26:50] [INFO] Sending instructions to 917202000200 [2026-01-10 20:26:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:26:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:26:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6a975e9188b47859c32c0684bdeb5fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:26:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDg3QTQ0MEI2NDJDODNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDg3QTQ0MEI2NDJDODNCAA==\",\"timestamp\":\"1768057008\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:53+05:30"} [2026-01-10 20:26:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDg3QTQ0MEI2NDJDODNCAA== [2026-01-10 20:26:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:56:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzU5QTFDNzM5OTVEMzUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzU5QTFDNzM5OTVEMzUyAA==", "timestamp": "1768057014", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:26:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:26:56] [INFO] Sending instructions to 917202000200 [2026-01-10 20:26:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:26:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:26:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c98f65e10b94979810cbdafa6158c4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:26:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDg3QTQ0MEI2NDJDODNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU3RDg3QTQ0MEI2NDJDODNCAA==\",\"timestamp\":\"1768057008\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:57+05:30"} [2026-01-10 20:26:58] [DEBUG] Ignoring event: delivered [2026-01-10 20:26:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzU5QTFDNzM5OTVEMzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzU5QTFDNzM5OTVEMzUyAA==\",\"timestamp\":\"1768057014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:26:57+05:30"} [2026-01-10 20:26:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzU5QTFDNzM5OTVEMzUyAA== [2026-01-10 20:27:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:26:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzU5QTFDNzM5OTVEMzUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlFQzU5QTFDNzM5OTVEMzUyAA==\",\"timestamp\":\"1768057014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:05+05:30"} [2026-01-10 20:27:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:27:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:57:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwMDNCRTE1RTFBQTk4NTk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwMDNCRTE1RTFBQTk4NTk0AA==", "timestamp": "1768057051", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:27:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:27:33] [INFO] Sending instructions to 917202000200 [2026-01-10 20:27:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:27:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:27:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08d4f716e3a4471791b59da5f4476059", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:27:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:27:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwMDNCRTE1RTFBQTk4NTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwMDNCRTE1RTFBQTk4NTk0AA==\",\"timestamp\":\"1768057051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:36+05:30"} [2026-01-10 20:27:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwMDNCRTE1RTFBQTk4NTk0AA== [2026-01-10 20:27:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:57:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RUIzMkIyRkZBMDVDRjk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RUIzMkIyRkZBMDVDRjk2AA==", "timestamp": "1768057056", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:27:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:27:38] [INFO] Sending instructions to 917202000200 [2026-01-10 20:27:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:27:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:27:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aeb467fcda594523a3ec4db94561561c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:27:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:27:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwMDNCRTE1RTFBQTk4NTk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjUwMDNCRTE1RTFBQTk4NTk0AA==\",\"timestamp\":\"1768057051\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:39+05:30"} [2026-01-10 20:27:40] [DEBUG] Ignoring event: delivered [2026-01-10 20:27:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RUIzMkIyRkZBMDVDRjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RUIzMkIyRkZBMDVDRjk2AA==\",\"timestamp\":\"1768057056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:39+05:30"} [2026-01-10 20:27:41] [DEBUG] Ignoring event: delivered [2026-01-10 20:27:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:57:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0NTZFMDFGNjFDRTMyQzQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0NTZFMDFGNjFDRTMyQzQ0AA==", "timestamp": "1768057062", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:27:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:27:43] [INFO] Sending instructions to 917202000200 [2026-01-10 20:27:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:27:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:27:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0a3034ab08c47aaba9c96e21dce3f36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:27:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RUIzMkIyRkZBMDVDRjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RUIzMkIyRkZBMDVDRjk2AA==\",\"timestamp\":\"1768057056\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:45+05:30"} [2026-01-10 20:27:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUE1RUIzMkIyRkZBMDVDRjk2AA== [2026-01-10 20:27:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:27:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0NTZFMDFGNjFDRTMyQzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0NTZFMDFGNjFDRTMyQzQ0AA==\",\"timestamp\":\"1768057062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:46+05:30"} [2026-01-10 20:27:47] [DEBUG] Ignoring event: delivered [2026-01-10 20:27:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:57:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJBMUMzQzI3OUFDOUI0QTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJBMUMzQzI3OUFDOUI0QTIwAA==", "timestamp": "1768057067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:27:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:27:49] [INFO] Sending instructions to 917202000200 [2026-01-10 20:27:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:27:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:27:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d2c609aad104126ab9e093e16d95f03", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:27:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:27:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0NTZFMDFGNjFDRTMyQzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0NTZFMDFGNjFDRTMyQzQ0AA==\",\"timestamp\":\"1768057062\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:49+05:30"} [2026-01-10 20:27:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0NTZFMDFGNjFDRTMyQzQ0AA== [2026-01-10 20:27:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:27:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJBMUMzQzI3OUFDOUI0QTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJBMUMzQzI3OUFDOUI0QTIwAA==\",\"timestamp\":\"1768057067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:53+05:30"} [2026-01-10 20:27:54] [DEBUG] Ignoring event: delivered [2026-01-10 20:27:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:27:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJBMUMzQzI3OUFDOUI0QTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJBMUMzQzI3OUFDOUI0QTIwAA==\",\"timestamp\":\"1768057067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:27:53+05:30"} [2026-01-10 20:27:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJBMUMzQzI3OUFDOUI0QTIwAA== [2026-01-10 20:28:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:58:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQ0ZBRURGRjYyQjVGMDc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQ0ZBRURGRjYyQjVGMDc5AA==", "timestamp": "1768057104", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:28:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:28:26] [INFO] Sending instructions to 917202000200 [2026-01-10 20:28:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:28:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:28:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e281951e42244d1b4273eee10bb9575", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:28:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQ0ZBRURGRjYyQjVGMDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQ0ZBRURGRjYyQjVGMDc5AA==\",\"timestamp\":\"1768057104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:30+05:30"} [2026-01-10 20:28:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:28:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:58:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGQkE0OTIzQThGN0JDQzVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGQkE0OTIzQThGN0JDQzVGAA==", "timestamp": "1768057109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:28:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:28:31] [INFO] Sending instructions to 917202000200 [2026-01-10 20:28:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:28:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:28:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b1e7459a0374d1e90b53edd19fe4f4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:28:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQ0ZBRURGRjYyQjVGMDc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQ0ZBRURGRjYyQjVGMDc5AA==\",\"timestamp\":\"1768057104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:33+05:30"} [2026-01-10 20:28:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUYwQ0ZBRURGRjYyQjVGMDc5AA== [2026-01-10 20:28:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGQkE0OTIzQThGN0JDQzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGQkE0OTIzQThGN0JDQzVGAA==\",\"timestamp\":\"1768057109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:34+05:30"} [2026-01-10 20:28:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGQkE0OTIzQThGN0JDQzVGAA== [2026-01-10 20:28:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGQkE0OTIzQThGN0JDQzVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNGQkE0OTIzQThGN0JDQzVGAA==\",\"timestamp\":\"1768057109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:35+05:30"} [2026-01-10 20:28:36] [DEBUG] Ignoring event: delivered [2026-01-10 20:28:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:58:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0REZGMDc1MjNFMzJFQTlEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0REZGMDc1MjNFMzJFQTlEAA==", "timestamp": "1768057114", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:28:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:28:36] [INFO] Sending instructions to 917202000200 [2026-01-10 20:28:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:28:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:28:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e84bf506f170430da9b7c23cbb24150b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:28:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:58:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxN0YxRjY5MDczRjkxQTVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxN0YxRjY5MDczRjkxQTVEAA==", "timestamp": "1768057119", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:28:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:28:41] [INFO] Sending instructions to 917202000200 [2026-01-10 20:28:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:28:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:28:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56a926fc8ea14b03b155c38434bfb54d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:28:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0REZGMDc1MjNFMzJFQTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0REZGMDc1MjNFMzJFQTlEAA==\",\"timestamp\":\"1768057114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:40+05:30"} [2026-01-10 20:28:41] [DEBUG] Ignoring event: delivered [2026-01-10 20:28:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0REZGMDc1MjNFMzJFQTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0REZGMDc1MjNFMzJFQTlEAA==\",\"timestamp\":\"1768057114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:41+05:30"} [2026-01-10 20:28:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY0REZGMDc1MjNFMzJFQTlEAA== [2026-01-10 20:28:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:58:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5MEQxMDA3MkRENzI5Qzk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5MEQxMDA3MkRENzI5Qzk5AA==", "timestamp": "1768057125", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:28:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:28:47] [INFO] Sending instructions to 917202000200 [2026-01-10 20:28:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:28:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:28:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "09670cc44e754f19b9cb91f1c96390dc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:28:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5MEQxMDA3MkRENzI5Qzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5MEQxMDA3MkRENzI5Qzk5AA==\",\"timestamp\":\"1768057125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:49+05:30"} [2026-01-10 20:28:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:28:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxN0YxRjY5MDczRjkxQTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxN0YxRjY5MDczRjkxQTVEAA==\",\"timestamp\":\"1768057119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:49+05:30"} [2026-01-10 20:28:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:28:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxN0YxRjY5MDczRjkxQTVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxN0YxRjY5MDczRjkxQTVEAA==\",\"timestamp\":\"1768057119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:50+05:30"} [2026-01-10 20:28:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTAxN0YxRjY5MDczRjkxQTVEAA== [2026-01-10 20:28:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:28:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5MEQxMDA3MkRENzI5Qzk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5MEQxMDA3MkRENzI5Qzk5AA==\",\"timestamp\":\"1768057125\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:28:55+05:30"} [2026-01-10 20:28:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI5MEQxMDA3MkRENzI5Qzk5AA== [2026-01-10 20:29:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:59:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5OTA2MDZDNUZGQzUxMDk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5OTA2MDZDNUZGQzUxMDk1AA==", "timestamp": "1768057163", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:29:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:29:24] [INFO] Sending instructions to 917202000200 [2026-01-10 20:29:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:29:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:29:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9add3638f8d42f1aef56b88e267c9a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:29:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:29:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5OTA2MDZDNUZGQzUxMDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5OTA2MDZDNUZGQzUxMDk1AA==\",\"timestamp\":\"1768057163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:29:25+05:30"} [2026-01-10 20:29:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5OTA2MDZDNUZGQzUxMDk1AA== [2026-01-10 20:29:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:59:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0QUU5NEYxQUI4QTdGQzMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0QUU5NEYxQUI4QTdGQzMxAA==", "timestamp": "1768057168", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:29:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:29:30] [INFO] Sending instructions to 917202000200 [2026-01-10 20:29:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:29:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:29:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7bc401a68a5488e80d35129fbea5fa9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:29:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:29:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0QUU5NEYxQUI4QTdGQzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0QUU5NEYxQUI4QTdGQzMxAA==\",\"timestamp\":\"1768057168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:29:30+05:30"} [2026-01-10 20:29:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:29:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:29:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5OTA2MDZDNUZGQzUxMDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I5OTA2MDZDNUZGQzUxMDk1AA==\",\"timestamp\":\"1768057163\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:29:30+05:30"} [2026-01-10 20:29:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:29:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:29:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0QUU5NEYxQUI4QTdGQzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0QUU5NEYxQUI4QTdGQzMxAA==\",\"timestamp\":\"1768057168\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:29:30+05:30"} [2026-01-10 20:29:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUM0QUU5NEYxQUI4QTdGQzMxAA== [2026-01-10 20:29:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:59:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExNUNCNTY4OTFENzY1MjE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExNUNCNTY4OTFENzY1MjE5AA==", "timestamp": "1768057173", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:29:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:29:35] [INFO] Sending instructions to 917202000200 [2026-01-10 20:29:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:29:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:29:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "902853160d4548188a12c3e67c6acc3c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:29:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:29:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExNUNCNTY4OTFENzY1MjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExNUNCNTY4OTFENzY1MjE5AA==\",\"timestamp\":\"1768057173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:29:36+05:30"} [2026-01-10 20:29:37] [DEBUG] Ignoring event: delivered [2026-01-10 20:29:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:29:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExNUNCNTY4OTFENzY1MjE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExNUNCNTY4OTFENzY1MjE5AA==\",\"timestamp\":\"1768057173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:29:37+05:30"} [2026-01-10 20:29:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEExNUNCNTY4OTFENzY1MjE5AA== [2026-01-10 20:29:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 14:59:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4OTg0NkVDOUE4RDdDRkJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4OTg0NkVDOUE4RDdDRkJGAA==", "timestamp": "1768057179", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:29:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:29:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:29:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:29:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:29:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "920ec41eded341d590e2ae08ecb36e6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:29:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4OTg0NkVDOUE4RDdDRkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4OTg0NkVDOUE4RDdDRkJGAA==\",\"timestamp\":\"1768057179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:29:43+05:30"} [2026-01-10 20:29:44] [DEBUG] Ignoring event: delivered [2026-01-10 20:29:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:29:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4OTg0NkVDOUE4RDdDRkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4OTg0NkVDOUE4RDdDRkJGAA==\",\"timestamp\":\"1768057179\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:29:49+05:30"} [2026-01-10 20:29:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE4OTg0NkVDOUE4RDdDRkJGAA== [2026-01-10 20:30:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:00:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIwMjNCQjNFQTM0MTJBNDZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIwMjNCQjNFQTM0MTJBNDZEAA==", "timestamp": "1768057214", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:30:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:30:16] [INFO] Sending instructions to 917202000200 [2026-01-10 20:30:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:30:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:30:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0f80decad144d2d8304dd1782d3d52f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:30:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIwMjNCQjNFQTM0MTJBNDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIwMjNCQjNFQTM0MTJBNDZEAA==\",\"timestamp\":\"1768057214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:16+05:30"} [2026-01-10 20:30:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIwMjNCQjNFQTM0MTJBNDZEAA== [2026-01-10 20:30:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:00:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3Q0VBNUVFNEQ5RkI1QTMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3Q0VBNUVFNEQ5RkI1QTMwAA==", "timestamp": "1768057220", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:30:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:30:22] [INFO] Sending instructions to 917202000200 [2026-01-10 20:30:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:30:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:30:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfe4279f8d1d4e6f861fb5aff34ed9a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:30:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIwMjNCQjNFQTM0MTJBNDZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzIwMjNCQjNFQTM0MTJBNDZEAA==\",\"timestamp\":\"1768057214\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:24+05:30"} [2026-01-10 20:30:24] [DEBUG] Ignoring event: delivered [2026-01-10 20:30:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3Q0VBNUVFNEQ5RkI1QTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3Q0VBNUVFNEQ5RkI1QTMwAA==\",\"timestamp\":\"1768057220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:24+05:30"} [2026-01-10 20:30:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3Q0VBNUVFNEQ5RkI1QTMwAA== [2026-01-10 20:30:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3Q0VBNUVFNEQ5RkI1QTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk3Q0VBNUVFNEQ5RkI1QTMwAA==\",\"timestamp\":\"1768057220\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:24+05:30"} [2026-01-10 20:30:25] [DEBUG] Ignoring event: delivered [2026-01-10 20:30:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:00:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJFNDA0NkIzQkVBRkU2RTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJFNDA0NkIzQkVBRkU2RTJCAA==", "timestamp": "1768057225", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:30:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:30:29] [INFO] Sending instructions to 917202000200 [2026-01-10 20:30:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:30:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:30:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3156f15e32d042b39c1794e91169ea4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:30:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJFNDA0NkIzQkVBRkU2RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJFNDA0NkIzQkVBRkU2RTJCAA==\",\"timestamp\":\"1768057225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:31+05:30"} [2026-01-10 20:30:32] [DEBUG] Ignoring event: delivered [2026-01-10 20:30:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:00:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1MjFCNTJGOTUyMTQyQkFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1MjFCNTJGOTUyMTQyQkFCAA==", "timestamp": "1768057233", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:30:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:30:35] [INFO] Sending instructions to 917202000200 [2026-01-10 20:30:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:30:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:30:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "133921835e3f40028bd503ec0dbba9ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1MjFCNTJGOTUyMTQyQkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1MjFCNTJGOTUyMTQyQkFCAA==\",\"timestamp\":\"1768057233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:37+05:30"} [2026-01-10 20:30:38] [DEBUG] Ignoring event: delivered [2026-01-10 20:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1MjFCNTJGOTUyMTQyQkFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1MjFCNTJGOTUyMTQyQkFCAA==\",\"timestamp\":\"1768057233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:37+05:30"} [2026-01-10 20:30:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U1MjFCNTJGOTUyMTQyQkFCAA== [2026-01-10 20:30:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJFNDA0NkIzQkVBRkU2RTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJFNDA0NkIzQkVBRkU2RTJCAA==\",\"timestamp\":\"1768057225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:37+05:30"} [2026-01-10 20:30:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJFNDA0NkIzQkVBRkU2RTJCAA== [2026-01-10 20:30:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:00:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGOUEzMzI3MDc5RkI4MDk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGOUEzMzI3MDc5RkI4MDk1AA==", "timestamp": "1768057239", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:30:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:30:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:30:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:30:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:30:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "366c3d49e3824ac58d4479e949a88843", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:30:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGOUEzMzI3MDc5RkI4MDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGOUEzMzI3MDc5RkI4MDk1AA==\",\"timestamp\":\"1768057239\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:43+05:30"} [2026-01-10 20:30:44] [DEBUG] Ignoring event: delivered [2026-01-10 20:30:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:00:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCRUUwRTVFNUM4QzI2RkQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCRUUwRTVFNUM4QzI2RkQ2AA==", "timestamp": "1768057244", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:30:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:30:46] [INFO] Sending instructions to 917202000200 [2026-01-10 20:30:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:30:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:30:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfe8904e3ca74a009f13313e6518c57c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:30:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGOUEzMzI3MDc5RkI4MDk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGOUEzMzI3MDc5RkI4MDk1AA==\",\"timestamp\":\"1768057239\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:47+05:30"} [2026-01-10 20:30:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENGOUEzMzI3MDc5RkI4MDk1AA== [2026-01-10 20:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCRUUwRTVFNUM4QzI2RkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCRUUwRTVFNUM4QzI2RkQ2AA==\",\"timestamp\":\"1768057244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:48+05:30"} [2026-01-10 20:30:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCRUUwRTVFNUM4QzI2RkQ2AA== [2026-01-10 20:30:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:30:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCRUUwRTVFNUM4QzI2RkQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEFCRUUwRTVFNUM4QzI2RkQ2AA==\",\"timestamp\":\"1768057244\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:30:48+05:30"} [2026-01-10 20:30:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:31:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:01:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2Q0RBNDNCRTFBRDJBQTZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2Q0RBNDNCRTFBRDJBQTZGAA==", "timestamp": "1768057280", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:31:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:31:22] [INFO] Sending instructions to 917202000200 [2026-01-10 20:31:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:31:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:31:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f757a8d1e1fc4058b8cf5324177c5e09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:31:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2Q0RBNDNCRTFBRDJBQTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2Q0RBNDNCRTFBRDJBQTZGAA==\",\"timestamp\":\"1768057280\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:31:26+05:30"} [2026-01-10 20:31:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2Q0RBNDNCRTFBRDJBQTZGAA== [2026-01-10 20:31:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:31:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2Q0RBNDNCRTFBRDJBQTZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU2Q0RBNDNCRTFBRDJBQTZGAA==\",\"timestamp\":\"1768057280\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:31:26+05:30"} [2026-01-10 20:31:27] [DEBUG] Ignoring event: delivered [2026-01-10 20:31:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:01:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwMzlCNzEwNTRBNUREQThGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwMzlCNzEwNTRBNUREQThGAA==", "timestamp": "1768057285", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:31:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:31:27] [INFO] Sending instructions to 917202000200 [2026-01-10 20:31:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:31:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:31:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "22d439a783114d87b2f1ccfe692d2ce2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:31:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwMzlCNzEwNTRBNUREQThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwMzlCNzEwNTRBNUREQThGAA==\",\"timestamp\":\"1768057285\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:31:27+05:30"} [2026-01-10 20:31:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwMzlCNzEwNTRBNUREQThGAA== [2026-01-10 20:31:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:01:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1ODQzMTYxRjJCNDJBQjYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1ODQzMTYxRjJCNDJBQjYwAA==", "timestamp": "1768057291", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:31:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:31:32] [INFO] Sending instructions to 917202000200 [2026-01-10 20:31:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:31:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:31:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "894ac5ce38d2453f83dd5994af3ef5a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:31:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwMzlCNzEwNTRBNUREQThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIwMzlCNzEwNTRBNUREQThGAA==\",\"timestamp\":\"1768057285\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:31:34+05:30"} [2026-01-10 20:31:34] [DEBUG] Ignoring event: delivered [2026-01-10 20:31:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1ODQzMTYxRjJCNDJBQjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1ODQzMTYxRjJCNDJBQjYwAA==\",\"timestamp\":\"1768057291\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:31:34+05:30"} [2026-01-10 20:31:34] [DEBUG] Ignoring event: delivered [2026-01-10 20:31:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:31:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1ODQzMTYxRjJCNDJBQjYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1ODQzMTYxRjJCNDJBQjYwAA==\",\"timestamp\":\"1768057291\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:31:38+05:30"} [2026-01-10 20:31:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY1ODQzMTYxRjJCNDJBQjYwAA== [2026-01-10 20:32:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:02:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFN0Y5NkUzRTMwQzM4RjRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFN0Y5NkUzRTMwQzM4RjRDAA==", "timestamp": "1768057327", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:32:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:32:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:32:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:32:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:32:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6d513ad05114e279a48ce7da72bbaac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:32:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFN0Y5NkUzRTMwQzM4RjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFN0Y5NkUzRTMwQzM4RjRDAA==\",\"timestamp\":\"1768057327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:32:13+05:30"} [2026-01-10 20:32:14] [DEBUG] Ignoring event: delivered [2026-01-10 20:32:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:02:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1MDQzMTdBNjg3NDc5MTUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1MDQzMTdBNjg3NDc5MTUxAA==", "timestamp": "1768057332", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:32:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:32:14] [INFO] Sending instructions to 917202000200 [2026-01-10 20:32:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:32:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:32:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f27cb1a89bc547aaacfa1f929dbe1495", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:32:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFN0Y5NkUzRTMwQzM4RjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFN0Y5NkUzRTMwQzM4RjRDAA==\",\"timestamp\":\"1768057327\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:32:16+05:30"} [2026-01-10 20:32:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNFN0Y5NkUzRTMwQzM4RjRDAA== [2026-01-10 20:32:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:02:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QTJFOUU3NzcwMzdFOTM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QTJFOUU3NzcwMzdFOTM4AA==", "timestamp": "1768057337", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:32:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:32:19] [INFO] Sending instructions to 917202000200 [2026-01-10 20:32:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:32:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:32:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61d3ecbd464f41e4b70ad539a277ddef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1MDQzMTdBNjg3NDc5MTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1MDQzMTdBNjg3NDc5MTUxAA==\",\"timestamp\":\"1768057332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:32:19+05:30"} [2026-01-10 20:32:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1MDQzMTdBNjg3NDc5MTUxAA== [2026-01-10 20:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1MDQzMTdBNjg3NDc5MTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUE1MDQzMTdBNjg3NDc5MTUxAA==\",\"timestamp\":\"1768057332\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:32:23+05:30"} [2026-01-10 20:32:23] [DEBUG] Ignoring event: delivered [2026-01-10 20:32:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QTJFOUU3NzcwMzdFOTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QTJFOUU3NzcwMzdFOTM4AA==\",\"timestamp\":\"1768057337\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:32:23+05:30"} [2026-01-10 20:32:23] [DEBUG] Ignoring event: delivered [2026-01-10 20:32:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:02:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QzRDODdDREY2NEIwMTQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QzRDODdDREY2NEIwMTQ4AA==", "timestamp": "1768057343", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:32:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:32:24] [INFO] Sending instructions to 917202000200 [2026-01-10 20:32:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:32:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:32:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dcfc4fc398194aab958c61d1bf5b69bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QzRDODdDREY2NEIwMTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QzRDODdDREY2NEIwMTQ4AA==\",\"timestamp\":\"1768057343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:32:28+05:30"} [2026-01-10 20:32:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QzRDODdDREY2NEIwMTQ4AA== [2026-01-10 20:32:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:32:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QzRDODdDREY2NEIwMTQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM0QzRDODdDREY2NEIwMTQ4AA==\",\"timestamp\":\"1768057343\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:32:28+05:30"} [2026-01-10 20:32:28] [DEBUG] Ignoring event: delivered [2026-01-10 20:32:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QTJFOUU3NzcwMzdFOTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QTJFOUU3NzcwMzdFOTM4AA==\",\"timestamp\":\"1768057337\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:32:29+05:30"} [2026-01-10 20:32:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM2QTJFOUU3NzcwMzdFOTM4AA== [2026-01-10 20:33:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:03:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODMyMEY2MEYyQ0VBMzk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODMyMEY2MEYyQ0VBMzk0AA==", "timestamp": "1768057378", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:33:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:33:01] [INFO] Sending instructions to 917202000200 [2026-01-10 20:33:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:33:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:33:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0bc30f767614493816b8caf7958525e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:33:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODMyMEY2MEYyQ0VBMzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODMyMEY2MEYyQ0VBMzk0AA==\",\"timestamp\":\"1768057378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:04+05:30"} [2026-01-10 20:33:04] [DEBUG] Ignoring event: delivered [2026-01-10 20:33:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODMyMEY2MEYyQ0VBMzk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODMyMEY2MEYyQ0VBMzk0AA==\",\"timestamp\":\"1768057378\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:03+05:30"} [2026-01-10 20:33:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFEODMyMEY2MEYyQ0VBMzk0AA== [2026-01-10 20:33:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:03:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2QjkyMDg2MTNFNkNCMzk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2QjkyMDg2MTNFNkNCMzk1AA==", "timestamp": "1768057384", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:33:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:33:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:33:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:33:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:33:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd4584793c9d430a8bcde655efa8249a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2QjkyMDg2MTNFNkNCMzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2QjkyMDg2MTNFNkNCMzk1AA==\",\"timestamp\":\"1768057384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:09+05:30"} [2026-01-10 20:33:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2QjkyMDg2MTNFNkNCMzk1AA== [2026-01-10 20:33:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2QjkyMDg2MTNFNkNCMzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc2QjkyMDg2MTNFNkNCMzk1AA==\",\"timestamp\":\"1768057384\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:12+05:30"} [2026-01-10 20:33:12] [DEBUG] Ignoring event: delivered [2026-01-10 20:33:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:03:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCRkQ3RTFDMzYxNDFFNTIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCRkQ3RTFDMzYxNDFFNTIwAA==", "timestamp": "1768057392", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:33:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:33:14] [INFO] Sending instructions to 917202000200 [2026-01-10 20:33:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:33:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:33:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8cc7b16824de4f82bce2088538634370", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCRkQ3RTFDMzYxNDFFNTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCRkQ3RTFDMzYxNDFFNTIwAA==\",\"timestamp\":\"1768057392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:17+05:30"} [2026-01-10 20:33:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCRkQ3RTFDMzYxNDFFNTIwAA== [2026-01-10 20:33:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCRkQ3RTFDMzYxNDFFNTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTFCRkQ3RTFDMzYxNDFFNTIwAA==\",\"timestamp\":\"1768057392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:18+05:30"} [2026-01-10 20:33:18] [DEBUG] Ignoring event: delivered [2026-01-10 20:33:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:03:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RkZDN0ZGRDIzNEM3QkY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RkZDN0ZGRDIzNEM3QkY1AA==", "timestamp": "1768057429", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:33:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:33:50] [INFO] Sending instructions to 917202000200 [2026-01-10 20:33:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:33:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:33:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ba39cc695df43f68892fac3d4cece37", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:33:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RkZDN0ZGRDIzNEM3QkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RkZDN0ZGRDIzNEM3QkY1AA==\",\"timestamp\":\"1768057429\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:53+05:30"} [2026-01-10 20:33:54] [DEBUG] Ignoring event: delivered [2026-01-10 20:33:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:03:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1QUIzMDZGRURERTk3Q0UyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1QUIzMDZGRURERTk3Q0UyAA==", "timestamp": "1768057434", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:33:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:33:56] [INFO] Sending instructions to 917202000200 [2026-01-10 20:33:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:33:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:33:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e3b8f54bb8849bfa94802df97e83bbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:33:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1QUIzMDZGRURERTk3Q0UyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1QUIzMDZGRURERTk3Q0UyAA==\",\"timestamp\":\"1768057434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:56+05:30"} [2026-01-10 20:33:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1QUIzMDZGRURERTk3Q0UyAA== [2026-01-10 20:33:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RkZDN0ZGRDIzNEM3QkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RkZDN0ZGRDIzNEM3QkY1AA==\",\"timestamp\":\"1768057429\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:56+05:30"} [2026-01-10 20:33:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0RkZDN0ZGRDIzNEM3QkY1AA== [2026-01-10 20:33:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:33:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1QUIzMDZGRURERTk3Q0UyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM1QUIzMDZGRURERTk3Q0UyAA==\",\"timestamp\":\"1768057434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:33:59+05:30"} [2026-01-10 20:33:59] [DEBUG] Ignoring event: delivered [2026-01-10 20:34:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:04:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MEY1MEQ0NTYwRTA5MkY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MEY1MEQ0NTYwRTA5MkY4AA==", "timestamp": "1768057439", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:34:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:34:01] [INFO] Sending instructions to 917202000200 [2026-01-10 20:34:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:34:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:34:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a944db313704b5a84a76318a77f5cfa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:34:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MEY1MEQ0NTYwRTA5MkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MEY1MEQ0NTYwRTA5MkY4AA==\",\"timestamp\":\"1768057439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:05+05:30"} [2026-01-10 20:34:05] [DEBUG] Ignoring event: delivered [2026-01-10 20:34:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MEY1MEQ0NTYwRTA5MkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MEY1MEQ0NTYwRTA5MkY4AA==\",\"timestamp\":\"1768057439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:05+05:30"} [2026-01-10 20:34:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ3MEY1MEQ0NTYwRTA5MkY4AA== [2026-01-10 20:34:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:04:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMURFNEFDMzJGMDBBRjEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMURFNEFDMzJGMDBBRjEyAA==", "timestamp": "1768057476", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:34:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:34:38] [INFO] Sending instructions to 917202000200 [2026-01-10 20:34:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:34:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:34:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0298d1e82dcc4f02830aac8b59e071c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:34:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:04:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1ODZCNzY5MDQyQzVDMzY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1ODZCNzY5MDQyQzVDMzY3AA==", "timestamp": "1768057481", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:34:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:34:43] [INFO] Sending instructions to 917202000200 [2026-01-10 20:34:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:34:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:34:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e24c6f7eb3f045fdb323e0085c0547bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:34:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMURFNEFDMzJGMDBBRjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMURFNEFDMzJGMDBBRjEyAA==\",\"timestamp\":\"1768057476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:46+05:30"} [2026-01-10 20:34:46] [DEBUG] Ignoring event: delivered [2026-01-10 20:34:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMURFNEFDMzJGMDBBRjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMURFNEFDMzJGMDBBRjEyAA==\",\"timestamp\":\"1768057476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:46+05:30"} [2026-01-10 20:34:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUEyMURFNEFDMzJGMDBBRjEyAA== [2026-01-10 20:34:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1ODZCNzY5MDQyQzVDMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1ODZCNzY5MDQyQzVDMzY3AA==\",\"timestamp\":\"1768057481\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:46+05:30"} [2026-01-10 20:34:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1ODZCNzY5MDQyQzVDMzY3AA== [2026-01-10 20:34:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1ODZCNzY5MDQyQzVDMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1ODZCNzY5MDQyQzVDMzY3AA==\",\"timestamp\":\"1768057481\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:46+05:30"} [2026-01-10 20:34:47] [DEBUG] Ignoring event: delivered [2026-01-10 20:34:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:04:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0NTk0NzJCQUZGOEYyRDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0NTk0NzJCQUZGOEYyRDhBAA==", "timestamp": "1768057487", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:34:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:34:48] [INFO] Sending instructions to 917202000200 [2026-01-10 20:34:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:34:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:34:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7923eb79200544c3ad2d5f37fd78722d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:34:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0NTk0NzJCQUZGOEYyRDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0NTk0NzJCQUZGOEYyRDhBAA==\",\"timestamp\":\"1768057487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:50+05:30"} [2026-01-10 20:34:51] [DEBUG] Ignoring event: delivered [2026-01-10 20:34:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0NTk0NzJCQUZGOEYyRDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0NTk0NzJCQUZGOEYyRDhBAA==\",\"timestamp\":\"1768057487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:52+05:30"} [2026-01-10 20:34:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI0NTk0NzJCQUZGOEYyRDhBAA== [2026-01-10 20:34:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:04:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzN0NCOUMwRjlFNzlGMTYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzN0NCOUMwRjlFNzlGMTYzAA==", "timestamp": "1768057492", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:34:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:34:54] [INFO] Sending instructions to 917202000200 [2026-01-10 20:34:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:34:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:34:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fe6449055c24233a46100ebb36103d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzN0NCOUMwRjlFNzlGMTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzN0NCOUMwRjlFNzlGMTYzAA==\",\"timestamp\":\"1768057492\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:34:55+05:30"} [2026-01-10 20:34:56] [DEBUG] Ignoring event: delivered [2026-01-10 20:35:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:05:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBQzYxMzI1RThEQTRCQTY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBQzYxMzI1RThEQTRCQTY2AA==", "timestamp": "1768057498", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:35:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:35:00] [INFO] Sending instructions to 917202000200 [2026-01-10 20:35:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:35:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:35:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "218515c7487b4bd7bc766c8460768fba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:35:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBQzYxMzI1RThEQTRCQTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBQzYxMzI1RThEQTRCQTY2AA==\",\"timestamp\":\"1768057498\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:01+05:30"} [2026-01-10 20:35:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBQzYxMzI1RThEQTRCQTY2AA== [2026-01-10 20:35:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBQzYxMzI1RThEQTRCQTY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBQzYxMzI1RThEQTRCQTY2AA==\",\"timestamp\":\"1768057498\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:01+05:30"} [2026-01-10 20:35:01] [DEBUG] Ignoring event: delivered [2026-01-10 20:35:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzN0NCOUMwRjlFNzlGMTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzN0NCOUMwRjlFNzlGMTYzAA==\",\"timestamp\":\"1768057492\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:01+05:30"} [2026-01-10 20:35:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzN0NCOUMwRjlFNzlGMTYzAA== [2026-01-10 20:35:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:05:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOENDODUyNDFFREFEODA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOENDODUyNDFFREFEODA3AA==", "timestamp": "1768057503", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:35:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:35:05] [INFO] Sending instructions to 917202000200 [2026-01-10 20:35:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:35:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:35:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e2bf9b65745449bd8113bd6f0be50e48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:35:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOENDODUyNDFFREFEODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOENDODUyNDFFREFEODA3AA==\",\"timestamp\":\"1768057503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:06+05:30"} [2026-01-10 20:35:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:35:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:05:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzRkRGNUIzMkE2NkM1Nzc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzRkRGNUIzMkE2NkM1Nzc5AA==", "timestamp": "1768057509", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:35:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:35:11] [INFO] Sending instructions to 917202000200 [2026-01-10 20:35:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:35:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:35:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df0e0793c7a84753a54eb4be89f69060", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzRkRGNUIzMkE2NkM1Nzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzRkRGNUIzMkE2NkM1Nzc5AA==\",\"timestamp\":\"1768057509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:11+05:30"} [2026-01-10 20:35:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzRkRGNUIzMkE2NkM1Nzc5AA== [2026-01-10 20:35:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOENDODUyNDFFREFEODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOENDODUyNDFFREFEODA3AA==\",\"timestamp\":\"1768057503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:11+05:30"} [2026-01-10 20:35:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjYzOENDODUyNDFFREFEODA3AA== [2026-01-10 20:35:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzRkRGNUIzMkE2NkM1Nzc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQzRkRGNUIzMkE2NkM1Nzc5AA==\",\"timestamp\":\"1768057509\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:11+05:30"} [2026-01-10 20:35:12] [DEBUG] Ignoring event: delivered [2026-01-10 20:35:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:05:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQkM1QjgxMjk1RjM5MDAzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQkM1QjgxMjk1RjM5MDAzAA==", "timestamp": "1768057514", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:35:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:35:16] [INFO] Sending instructions to 917202000200 [2026-01-10 20:35:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:35:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:35:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cbb55dfa8a54726a2db32920c813739", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQkM1QjgxMjk1RjM5MDAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQkM1QjgxMjk1RjM5MDAzAA==\",\"timestamp\":\"1768057514\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:18+05:30"} [2026-01-10 20:35:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQkM1QjgxMjk1RjM5MDAzAA== [2026-01-10 20:35:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQkM1QjgxMjk1RjM5MDAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQkM1QjgxMjk1RjM5MDAzAA==\",\"timestamp\":\"1768057514\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:18+05:30"} [2026-01-10 20:35:19] [DEBUG] Ignoring event: delivered [2026-01-10 20:35:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:05:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMyNkJENzU2NzNEQ0NCNkMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMyNkJENzU2NzNEQ0NCNkMzAA==", "timestamp": "1768057550", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:35:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:35:52] [INFO] Sending instructions to 917202000200 [2026-01-10 20:35:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:35:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:35:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c330f238ce94bde85c30c1eb49f4a8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:35:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMyNkJENzU2NzNEQ0NCNkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMyNkJENzU2NzNEQ0NCNkMzAA==\",\"timestamp\":\"1768057550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:56+05:30"} [2026-01-10 20:35:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:35:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:05:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEMDJGNTU4MTdGM0ZEQ0I4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEMDJGNTU4MTdGM0ZEQ0I4AA==", "timestamp": "1768057556", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:35:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:35:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:35:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:35:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:35:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40d43f2b26bc479586092cc92964f5b5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:35:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEMDJGNTU4MTdGM0ZEQ0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEMDJGNTU4MTdGM0ZEQ0I4AA==\",\"timestamp\":\"1768057556\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:58+05:30"} [2026-01-10 20:35:59] [DEBUG] Ignoring event: delivered [2026-01-10 20:35:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMyNkJENzU2NzNEQ0NCNkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMyNkJENzU2NzNEQ0NCNkMzAA==\",\"timestamp\":\"1768057550\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:35:58+05:30"} [2026-01-10 20:35:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMyNkJENzU2NzNEQ0NCNkMzAA== [2026-01-10 20:36:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:35:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEMDJGNTU4MTdGM0ZEQ0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEMDJGNTU4MTdGM0ZEQ0I4AA==\",\"timestamp\":\"1768057556\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:01+05:30"} [2026-01-10 20:36:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlEMDJGNTU4MTdGM0ZEQ0I4AA== [2026-01-10 20:36:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:06:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4NUMyOTI0NkFBQUQ2RUNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4NUMyOTI0NkFBQUQ2RUNBAA==", "timestamp": "1768057592", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:36:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:36:34] [INFO] Sending instructions to 917202000200 [2026-01-10 20:36:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:36:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:36:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a93341383c3a42eaa8668acd8a31c744", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:36:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4NUMyOTI0NkFBQUQ2RUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4NUMyOTI0NkFBQUQ2RUNBAA==\",\"timestamp\":\"1768057592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:36+05:30"} [2026-01-10 20:36:37] [DEBUG] Ignoring event: delivered [2026-01-10 20:36:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:06:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5N0E5RkEyN0Q0RDZGRjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5N0E5RkEyN0Q0RDZGRjRBAA==", "timestamp": "1768057598", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:36:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:36:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:36:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:36:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:36:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86b3823e2eb34d598e92a3023a2e9e22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:36:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5N0E5RkEyN0Q0RDZGRjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5N0E5RkEyN0Q0RDZGRjRBAA==\",\"timestamp\":\"1768057598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:40+05:30"} [2026-01-10 20:36:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5N0E5RkEyN0Q0RDZGRjRBAA== [2026-01-10 20:36:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:36:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4NUMyOTI0NkFBQUQ2RUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4NUMyOTI0NkFBQUQ2RUNBAA==\",\"timestamp\":\"1768057592\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:41+05:30"} [2026-01-10 20:36:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0M4NUMyOTI0NkFBQUQ2RUNBAA== [2026-01-10 20:36:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:06:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQjUwRjUwNEY0RjNCNUFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQjUwRjUwNEY0RjNCNUFBAA==", "timestamp": "1768057603", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:36:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:36:45] [INFO] Sending instructions to 917202000200 [2026-01-10 20:36:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:36:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:36:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eaf12a2873944aa193b05991425c468a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:36:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:36:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5N0E5RkEyN0Q0RDZGRjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQ5N0E5RkEyN0Q0RDZGRjRBAA==\",\"timestamp\":\"1768057598\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:45+05:30"} [2026-01-10 20:36:46] [DEBUG] Ignoring event: delivered [2026-01-10 20:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:36:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQjUwRjUwNEY0RjNCNUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQjUwRjUwNEY0RjNCNUFBAA==\",\"timestamp\":\"1768057603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:49+05:30"} [2026-01-10 20:36:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQjUwRjUwNEY0RjNCNUFBAA== [2026-01-10 20:36:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:36:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQjUwRjUwNEY0RjNCNUFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdEQjUwRjUwNEY0RjNCNUFBAA==\",\"timestamp\":\"1768057603\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:49+05:30"} [2026-01-10 20:36:50] [DEBUG] Ignoring event: delivered [2026-01-10 20:36:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:06:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1ODU2NjUwNjRFRDlFRTEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1ODU2NjUwNjRFRDlFRTEyAA==", "timestamp": "1768057608", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:36:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:36:50] [INFO] Sending instructions to 917202000200 [2026-01-10 20:36:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:36:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:36:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ac3d269bdd54332a769f26243273f6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:37:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:36:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1ODU2NjUwNjRFRDlFRTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1ODU2NjUwNjRFRDlFRTEyAA==\",\"timestamp\":\"1768057608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:59+05:30"} [2026-01-10 20:37:00] [DEBUG] Ignoring event: delivered [2026-01-10 20:37:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:36:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1ODU2NjUwNjRFRDlFRTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1ODU2NjUwNjRFRDlFRTEyAA==\",\"timestamp\":\"1768057608\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:36:59+05:30"} [2026-01-10 20:37:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM1ODU2NjUwNjRFRDlFRTEyAA== [2026-01-10 20:37:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:07:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU3RDM5QjFCRjJERkVBQUE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU3RDM5QjFCRjJERkVBQUE5AA==", "timestamp": "1768057645", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:37:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:37:26] [INFO] Sending instructions to 917202000200 [2026-01-10 20:37:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:37:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:37:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "926e21ce95bd4cbcacfaee4ba3a00905", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:37:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU3RDM5QjFCRjJERkVBQUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU3RDM5QjFCRjJERkVBQUE5AA==\",\"timestamp\":\"1768057645\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:37:30+05:30"} [2026-01-10 20:37:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:37:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU3RDM5QjFCRjJERkVBQUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU3RDM5QjFCRjJERkVBQUE5AA==\",\"timestamp\":\"1768057645\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:37:31+05:30"} [2026-01-10 20:37:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREU3RDM5QjFCRjJERkVBQUE5AA== [2026-01-10 20:37:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:07:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0JDQzlDNTc3N0NEOTc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0JDQzlDNTc3N0NEOTc1AA==", "timestamp": "1768057650", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:37:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:37:32] [INFO] Sending instructions to 917202000200 [2026-01-10 20:37:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:37:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:37:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f08d2fbf6d7d44dd86654a301e7683f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:37:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:37:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0JDQzlDNTc3N0NEOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0JDQzlDNTc3N0NEOTc1AA==\",\"timestamp\":\"1768057650\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:37:35+05:30"} [2026-01-10 20:37:35] [DEBUG] Ignoring event: delivered [2026-01-10 20:37:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:37:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0JDQzlDNTc3N0NEOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0JDQzlDNTc3N0NEOTc1AA==\",\"timestamp\":\"1768057650\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:37:35+05:30"} [2026-01-10 20:37:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIyM0JDQzlDNTc3N0NEOTc1AA== [2026-01-10 20:37:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:07:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyMDAwNDQwM0M0QzY3MDZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyMDAwNDQwM0M0QzY3MDZDAA==", "timestamp": "1768057655", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:37:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:37:37] [INFO] Sending instructions to 917202000200 [2026-01-10 20:37:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:37:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:37:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7b7fe7e2f5154a3aa49700cfd4686d4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:37:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyMDAwNDQwM0M0QzY3MDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyMDAwNDQwM0M0QzY3MDZDAA==\",\"timestamp\":\"1768057655\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:37:39+05:30"} [2026-01-10 20:37:39] [DEBUG] Ignoring event: delivered [2026-01-10 20:37:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:07:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNkE4NUI5NUM2QTRBQUZDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNkE4NUI5NUM2QTRBQUZDAA==", "timestamp": "1768057660", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:37:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:37:42] [INFO] Sending instructions to 917202000200 [2026-01-10 20:37:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:37:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:37:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f1844c8c214a4144b858ab3f57154618", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:37:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyMDAwNDQwM0M0QzY3MDZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyMDAwNDQwM0M0QzY3MDZDAA==\",\"timestamp\":\"1768057655\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:37:42+05:30"} [2026-01-10 20:37:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEYyMDAwNDQwM0M0QzY3MDZDAA== [2026-01-10 20:37:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:37:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNkE4NUI5NUM2QTRBQUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNkE4NUI5NUM2QTRBQUZDAA==\",\"timestamp\":\"1768057660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:37:48+05:30"} [2026-01-10 20:37:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNkE4NUI5NUM2QTRBQUZDAA== [2026-01-10 20:37:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:37:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNkE4NUI5NUM2QTRBQUZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNkE4NUI5NUM2QTRBQUZDAA==\",\"timestamp\":\"1768057660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:37:48+05:30"} [2026-01-10 20:37:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:38:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:08:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMDRGRDEwQTNFQkMxODlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMDRGRDEwQTNFQkMxODlDAA==", "timestamp": "1768057697", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:38:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:38:19] [INFO] Sending instructions to 917202000200 [2026-01-10 20:38:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:38:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:38:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74a6d80b7eba48a9b1c8592e7fc8d426", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:38:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMDRGRDEwQTNFQkMxODlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMDRGRDEwQTNFQkMxODlDAA==\",\"timestamp\":\"1768057697\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:21+05:30"} [2026-01-10 20:38:22] [DEBUG] Ignoring event: delivered [2026-01-10 20:38:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMDRGRDEwQTNFQkMxODlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMDRGRDEwQTNFQkMxODlDAA==\",\"timestamp\":\"1768057697\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:21+05:30"} [2026-01-10 20:38:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMwMDRGRDEwQTNFQkMxODlDAA== [2026-01-10 20:38:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:08:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyOTIyMDM5Q0FBQTE3RDY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyOTIyMDM5Q0FBQTE3RDY5AA==", "timestamp": "1768057702", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:38:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:38:24] [INFO] Sending instructions to 917202000200 [2026-01-10 20:38:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:38:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:38:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2488a09553a4aac8eb5470163d439e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyOTIyMDM5Q0FBQTE3RDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyOTIyMDM5Q0FBQTE3RDY5AA==\",\"timestamp\":\"1768057702\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:28+05:30"} [2026-01-10 20:38:28] [DEBUG] Ignoring event: delivered [2026-01-10 20:38:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyOTIyMDM5Q0FBQTE3RDY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyOTIyMDM5Q0FBQTE3RDY5AA==\",\"timestamp\":\"1768057702\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:28+05:30"} [2026-01-10 20:38:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMyOTIyMDM5Q0FBQTE3RDY5AA== [2026-01-10 20:38:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:08:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNjFGOUZBNjQ0RjRGRDJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNjFGOUZBNjQ0RjRGRDJFAA==", "timestamp": "1768057707", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:38:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:38:29] [INFO] Sending instructions to 917202000200 [2026-01-10 20:38:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:38:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:38:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5cbe44936cfa4912b1cac3aeead442db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNjFGOUZBNjQ0RjRGRDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNjFGOUZBNjQ0RjRGRDJFAA==\",\"timestamp\":\"1768057707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:30+05:30"} [2026-01-10 20:38:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNjFGOUZBNjQ0RjRGRDJFAA== [2026-01-10 20:38:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNjFGOUZBNjQ0RjRGRDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTAxNjFGOUZBNjQ0RjRGRDJFAA==\",\"timestamp\":\"1768057707\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:33+05:30"} [2026-01-10 20:38:34] [DEBUG] Ignoring event: delivered [2026-01-10 20:38:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:08:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzOUM0MDRFQUM3REQzMkJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzOUM0MDRFQUM3REQzMkJEAA==", "timestamp": "1768057713", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:38:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:38:34] [INFO] Sending instructions to 917202000200 [2026-01-10 20:38:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:38:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:38:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1650fd49364f49708fe4d800eec65f50", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzOUM0MDRFQUM3REQzMkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzOUM0MDRFQUM3REQzMkJEAA==\",\"timestamp\":\"1768057713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:39+05:30"} [2026-01-10 20:38:39] [DEBUG] Ignoring event: delivered [2026-01-10 20:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzOUM0MDRFQUM3REQzMkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzOUM0MDRFQUM3REQzMkJEAA==\",\"timestamp\":\"1768057713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:39+05:30"} [2026-01-10 20:38:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODYzOUM0MDRFQUM3REQzMkJEAA== [2026-01-10 20:38:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:08:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTIzMTYzOUY1NDMzMzQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTIzMTYzOUY1NDMzMzQyAA==", "timestamp": "1768057718", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:38:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:38:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:38:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:38:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:38:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "321bebfb8c35456da7d25fccfbde446e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:38:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTIzMTYzOUY1NDMzMzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTIzMTYzOUY1NDMzMzQyAA==\",\"timestamp\":\"1768057718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:43+05:30"} [2026-01-10 20:38:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTIzMTYzOUY1NDMzMzQyAA== [2026-01-10 20:38:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:38:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTIzMTYzOUY1NDMzMzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTIzMTYzOUY1NDMzMzQyAA==\",\"timestamp\":\"1768057718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:38:43+05:30"} [2026-01-10 20:38:44] [DEBUG] Ignoring event: delivered [2026-01-10 20:39:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:09:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEMEEwRUQyQzUxMzlDMUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEMEEwRUQyQzUxMzlDMUU4AA==", "timestamp": "1768057754", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:39:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:39:16] [INFO] Sending instructions to 917202000200 [2026-01-10 20:39:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:39:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:39:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7bf057d082a8472b8c8a62bb8f91891a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:39:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:39:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEMEEwRUQyQzUxMzlDMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEMEEwRUQyQzUxMzlDMUU4AA==\",\"timestamp\":\"1768057754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:39:17+05:30"} [2026-01-10 20:39:18] [DEBUG] Ignoring event: delivered [2026-01-10 20:39:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:39:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEMEEwRUQyQzUxMzlDMUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEMEEwRUQyQzUxMzlDMUU4AA==\",\"timestamp\":\"1768057754\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:39:19+05:30"} [2026-01-10 20:39:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEMEEwRUQyQzUxMzlDMUU4AA== [2026-01-10 20:39:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:09:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0Mjk1NkYxQjE4NzMxNTExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0Mjk1NkYxQjE4NzMxNTExAA==", "timestamp": "1768057760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:39:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:39:22] [INFO] Sending instructions to 917202000200 [2026-01-10 20:39:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:39:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:39:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eeb20ae7b1a04594aaf9d24a16a24916", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0Mjk1NkYxQjE4NzMxNTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0Mjk1NkYxQjE4NzMxNTExAA==\",\"timestamp\":\"1768057760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:39:26+05:30"} [2026-01-10 20:39:26] [DEBUG] Ignoring event: delivered [2026-01-10 20:39:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:09:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFQzg2MDMyQTdERDQzRjkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFQzg2MDMyQTdERDQzRjkyAA==", "timestamp": "1768057766", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:39:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:39:27] [INFO] Sending instructions to 917202000200 [2026-01-10 20:39:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:39:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:39:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbb50c36be3c4583964f05f652965467", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:39:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:39:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0Mjk1NkYxQjE4NzMxNTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0Mjk1NkYxQjE4NzMxNTExAA==\",\"timestamp\":\"1768057760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:39:29+05:30"} [2026-01-10 20:39:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU0Mjk1NkYxQjE4NzMxNTExAA== [2026-01-10 20:39:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFQzg2MDMyQTdERDQzRjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFQzg2MDMyQTdERDQzRjkyAA==\",\"timestamp\":\"1768057766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:39:36+05:30"} [2026-01-10 20:39:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFQzg2MDMyQTdERDQzRjkyAA== [2026-01-10 20:39:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:39:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFQzg2MDMyQTdERDQzRjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFFQzg2MDMyQTdERDQzRjkyAA==\",\"timestamp\":\"1768057766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:39:36+05:30"} [2026-01-10 20:39:37] [DEBUG] Ignoring event: delivered [2026-01-10 20:40:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:10:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRkIwNDg3Mzc3RDM5OURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRkIwNDg3Mzc3RDM5OURCAA==", "timestamp": "1768057802", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:40:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:40:03] [INFO] Sending instructions to 917202000200 [2026-01-10 20:40:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:40:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:40:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf716df0c11a4b118eb783b0fcd45297", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRkIwNDg3Mzc3RDM5OURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRkIwNDg3Mzc3RDM5OURCAA==\",\"timestamp\":\"1768057802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:40:05+05:30"} [2026-01-10 20:40:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRkIwNDg3Mzc3RDM5OURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRkIwNDg3Mzc3RDM5OURCAA==\",\"timestamp\":\"1768057802\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:40:05+05:30"} [2026-01-10 20:40:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRkIwNDg3Mzc3RDM5OURCAA== [2026-01-10 20:40:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:10:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Mjk1OEE2NkQ5MEJGM0I4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Mjk1OEE2NkQ5MEJGM0I4AA==", "timestamp": "1768057807", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:40:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:40:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:40:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:40:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:40:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "026537c2932747a68c7a12b2311ccabb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:40:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Mjk1OEE2NkQ5MEJGM0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Mjk1OEE2NkQ5MEJGM0I4AA==\",\"timestamp\":\"1768057807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:40:13+05:30"} [2026-01-10 20:40:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Mjk1OEE2NkQ5MEJGM0I4AA== [2026-01-10 20:40:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Mjk1OEE2NkQ5MEJGM0I4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI5Mjk1OEE2NkQ5MEJGM0I4AA==\",\"timestamp\":\"1768057807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:40:13+05:30"} [2026-01-10 20:40:13] [DEBUG] Ignoring event: delivered [2026-01-10 20:40:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:10:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzZCNkU1NDI3QTE3N0Q5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzZCNkU1NDI3QTE3N0Q5AA==", "timestamp": "1768057812", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:40:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:40:14] [INFO] Sending instructions to 917202000200 [2026-01-10 20:40:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:40:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:40:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f36079dda974a21b5caecbe0a8efb3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:40:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzZCNkU1NDI3QTE3N0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzZCNkU1NDI3QTE3N0Q5AA==\",\"timestamp\":\"1768057812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:40:18+05:30"} [2026-01-10 20:40:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzZCNkU1NDI3QTE3N0Q5AA== [2026-01-10 20:40:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:10:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QzU4NDMzRDk0MjAyQ0UwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QzU4NDMzRDk0MjAyQ0UwAA==", "timestamp": "1768057818", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:40:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:40:19] [INFO] Sending instructions to 917202000200 [2026-01-10 20:40:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:40:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:40:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28f6f5cb4efd45089b2196353829fc9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:40:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QzU4NDMzRDk0MjAyQ0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QzU4NDMzRDk0MjAyQ0UwAA==\",\"timestamp\":\"1768057818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:40:22+05:30"} [2026-01-10 20:40:22] [DEBUG] Ignoring event: delivered [2026-01-10 20:40:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QzU4NDMzRDk0MjAyQ0UwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QzU4NDMzRDk0MjAyQ0UwAA==\",\"timestamp\":\"1768057818\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:40:23+05:30"} [2026-01-10 20:40:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QzU4NDMzRDk0MjAyQ0UwAA== [2026-01-10 20:40:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzZCNkU1NDI3QTE3N0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjA1QzZCNkU1NDI3QTE3N0Q5AA==\",\"timestamp\":\"1768057812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:40:24+05:30"} [2026-01-10 20:40:24] [DEBUG] Ignoring event: delivered [2026-01-10 20:40:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:10:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGQzFCNUU2MzcxNEYwMEQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGQzFCNUU2MzcxNEYwMEQ0AA==", "timestamp": "1768057854", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:40:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:40:56] [INFO] Sending instructions to 917202000200 [2026-01-10 20:40:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:40:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:40:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3aad8f5bb4ef4ee6a5c35e59ffb2de6f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:41:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGQzFCNUU2MzcxNEYwMEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGQzFCNUU2MzcxNEYwMEQ0AA==\",\"timestamp\":\"1768057854\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:00+05:30"} [2026-01-10 20:41:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGQzFCNUU2MzcxNEYwMEQ0AA== [2026-01-10 20:41:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:11:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxQUNBNzNEQjBBRjg4MzU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxQUNBNzNEQjBBRjg4MzU0AA==", "timestamp": "1768057860", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:41:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:41:01] [INFO] Sending instructions to 917202000200 [2026-01-10 20:41:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:41:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:41:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c24d0317e0740629cdfb26a8ea48dae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxQUNBNzNEQjBBRjg4MzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxQUNBNzNEQjBBRjg4MzU0AA==\",\"timestamp\":\"1768057860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:04+05:30"} [2026-01-10 20:41:05] [DEBUG] Ignoring event: delivered [2026-01-10 20:41:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGQzFCNUU2MzcxNEYwMEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTJGQzFCNUU2MzcxNEYwMEQ0AA==\",\"timestamp\":\"1768057854\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:04+05:30"} [2026-01-10 20:41:05] [DEBUG] Ignoring event: delivered [2026-01-10 20:41:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:11:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyQ0VGNDlFRkQyQkQxQzZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyQ0VGNDlFRkQyQkQxQzZGAA==", "timestamp": "1768057865", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:41:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:41:06] [INFO] Sending instructions to 917202000200 [2026-01-10 20:41:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:41:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:41:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53c35f725b644c5e89a74c9b6ba149d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:41:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxQUNBNzNEQjBBRjg4MzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxQUNBNzNEQjBBRjg4MzU0AA==\",\"timestamp\":\"1768057860\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:07+05:30"} [2026-01-10 20:41:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxQUNBNzNEQjBBRjg4MzU0AA== [2026-01-10 20:41:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyQ0VGNDlFRkQyQkQxQzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyQ0VGNDlFRkQyQkQxQzZGAA==\",\"timestamp\":\"1768057865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:07+05:30"} [2026-01-10 20:41:08] [DEBUG] Ignoring event: delivered [2026-01-10 20:41:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyQ0VGNDlFRkQyQkQxQzZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyQ0VGNDlFRkQyQkQxQzZGAA==\",\"timestamp\":\"1768057865\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:07+05:30"} [2026-01-10 20:41:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTQyQ0VGNDlFRkQyQkQxQzZGAA== [2026-01-10 20:41:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:11:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4RkRFOERGQjRFODk1MDMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4RkRFOERGQjRFODk1MDMxAA==", "timestamp": "1768057870", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:41:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:41:12] [INFO] Sending instructions to 917202000200 [2026-01-10 20:41:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:41:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:41:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "068dea0108584e888cef5e3532a5bb33", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:41:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4RkRFOERGQjRFODk1MDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4RkRFOERGQjRFODk1MDMxAA==\",\"timestamp\":\"1768057870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:12+05:30"} [2026-01-10 20:41:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4RkRFOERGQjRFODk1MDMxAA== [2026-01-10 20:41:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4RkRFOERGQjRFODk1MDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk4RkRFOERGQjRFODk1MDMxAA==\",\"timestamp\":\"1768057870\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:12+05:30"} [2026-01-10 20:41:12] [DEBUG] Ignoring event: delivered [2026-01-10 20:41:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:11:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNjM2Mjk5OTQ1RjA5MDU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNjM2Mjk5OTQ1RjA5MDU4AA==", "timestamp": "1768057875", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:41:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:41:17] [INFO] Sending instructions to 917202000200 [2026-01-10 20:41:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:41:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:41:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3725320bbf243a0b304b2fecf898fc8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:41:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:11:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBQTdDNDE1NTRCODlFOUQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBQTdDNDE1NTRCODlFOUQ4AA==", "timestamp": "1768057880", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:41:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:41:22] [INFO] Sending instructions to 917202000200 [2026-01-10 20:41:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:41:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:41:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dd04c78a1764f21887da79d2970e458", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:41:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNjM2Mjk5OTQ1RjA5MDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNjM2Mjk5OTQ1RjA5MDU4AA==\",\"timestamp\":\"1768057875\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:25+05:30"} [2026-01-10 20:41:25] [DEBUG] Ignoring event: delivered [2026-01-10 20:41:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNjM2Mjk5OTQ1RjA5MDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNjM2Mjk5OTQ1RjA5MDU4AA==\",\"timestamp\":\"1768057875\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:26+05:30"} [2026-01-10 20:41:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDNjM2Mjk5OTQ1RjA5MDU4AA== [2026-01-10 20:41:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBQTdDNDE1NTRCODlFOUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBQTdDNDE1NTRCODlFOUQ4AA==\",\"timestamp\":\"1768057880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:30+05:30"} [2026-01-10 20:41:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBQTdDNDE1NTRCODlFOUQ4AA== [2026-01-10 20:41:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBQTdDNDE1NTRCODlFOUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZBQTdDNDE1NTRCODlFOUQ4AA==\",\"timestamp\":\"1768057880\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:30+05:30"} [2026-01-10 20:41:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:41:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:11:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NEI1QUY2REY5NzZCRjJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NEI1QUY2REY5NzZCRjJBAA==", "timestamp": "1768057916", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:41:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:41:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:41:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:41:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:41:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a752f93796043d1b722e91f82cdadc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NEI1QUY2REY5NzZCRjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NEI1QUY2REY5NzZCRjJBAA==\",\"timestamp\":\"1768057916\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:59+05:30"} [2026-01-10 20:42:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NEI1QUY2REY5NzZCRjJBAA== [2026-01-10 20:42:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:41:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NEI1QUY2REY5NzZCRjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE1NEI1QUY2REY5NzZCRjJBAA==\",\"timestamp\":\"1768057916\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:41:59+05:30"} [2026-01-10 20:42:00] [DEBUG] Ignoring event: delivered [2026-01-10 20:42:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:12:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMyRkJGMDMyNkFCRkZGNjlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMyRkJGMDMyNkFCRkZGNjlEAA==", "timestamp": "1768057921", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:42:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:42:03] [INFO] Sending instructions to 917202000200 [2026-01-10 20:42:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:42:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:42:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec61679aa34547298c877cf0b5a7d2cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMyRkJGMDMyNkFCRkZGNjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMyRkJGMDMyNkFCRkZGNjlEAA==\",\"timestamp\":\"1768057921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:03+05:30"} [2026-01-10 20:42:03] [DEBUG] Ignoring event: delivered [2026-01-10 20:42:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMyRkJGMDMyNkFCRkZGNjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMyRkJGMDMyNkFCRkZGNjlEAA==\",\"timestamp\":\"1768057921\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:03+05:30"} [2026-01-10 20:42:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjMyRkJGMDMyNkFCRkZGNjlEAA== [2026-01-10 20:42:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:12:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwMjg5NjNGRDRBMEMyRUNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwMjg5NjNGRDRBMEMyRUNBAA==", "timestamp": "1768057957", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:42:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:42:39] [INFO] Sending instructions to 917202000200 [2026-01-10 20:42:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:42:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:42:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b91ed71a2d8643e0997d6195aaae8f32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:42:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:12:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCQTYzNjY3RkNBNThGQ0FFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCQTYzNjY3RkNBNThGQ0FFAA==", "timestamp": "1768057963", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:42:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:42:44] [INFO] Sending instructions to 917202000200 [2026-01-10 20:42:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:42:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:42:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af6b7247ba3248bda733bd9fcd2bb77a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwMjg5NjNGRDRBMEMyRUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwMjg5NjNGRDRBMEMyRUNBAA==\",\"timestamp\":\"1768057957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:46+05:30"} [2026-01-10 20:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwMjg5NjNGRDRBMEMyRUNBAA== [2026-01-10 20:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwMjg5NjNGRDRBMEMyRUNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTkwMjg5NjNGRDRBMEMyRUNBAA==\",\"timestamp\":\"1768057957\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:46+05:30"} [2026-01-10 20:42:46] [DEBUG] Ignoring event: delivered [2026-01-10 20:42:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCQTYzNjY3RkNBNThGQ0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCQTYzNjY3RkNBNThGQ0FFAA==\",\"timestamp\":\"1768057963\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:46+05:30"} [2026-01-10 20:42:47] [DEBUG] Ignoring event: delivered [2026-01-10 20:42:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCQTYzNjY3RkNBNThGQ0FFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCQTYzNjY3RkNBNThGQ0FFAA==\",\"timestamp\":\"1768057963\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:46+05:30"} [2026-01-10 20:42:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JCQTYzNjY3RkNBNThGQ0FFAA== [2026-01-10 20:42:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:12:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1OTE0RDAyMTE0RDU1N0I0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1OTE0RDAyMTE0RDU1N0I0AA==", "timestamp": "1768057968", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:42:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:42:49] [INFO] Sending instructions to 917202000200 [2026-01-10 20:42:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:42:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:42:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "920ae521f8444d90ae389a26a8aa5761", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:42:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1OTE0RDAyMTE0RDU1N0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1OTE0RDAyMTE0RDU1N0I0AA==\",\"timestamp\":\"1768057968\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:53+05:30"} [2026-01-10 20:42:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1OTE0RDAyMTE0RDU1N0I0AA== [2026-01-10 20:42:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1OTE0RDAyMTE0RDU1N0I0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg1OTE0RDAyMTE0RDU1N0I0AA==\",\"timestamp\":\"1768057968\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:53+05:30"} [2026-01-10 20:42:53] [DEBUG] Ignoring event: delivered [2026-01-10 20:42:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:12:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MEI3NDFDM0M1RUJCQzU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MEI3NDFDM0M1RUJCQzU3AA==", "timestamp": "1768057973", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:42:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:42:55] [INFO] Sending instructions to 917202000200 [2026-01-10 20:42:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:42:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:42:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "934bab5a595241139e55b353429a3de0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:42:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MEI3NDFDM0M1RUJCQzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MEI3NDFDM0M1RUJCQzU3AA==\",\"timestamp\":\"1768057973\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:56+05:30"} [2026-01-10 20:42:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:42:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:42:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MEI3NDFDM0M1RUJCQzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MEI3NDFDM0M1RUJCQzU3AA==\",\"timestamp\":\"1768057973\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:42:56+05:30"} [2026-01-10 20:42:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4MEI3NDFDM0M1RUJCQzU3AA== [2026-01-10 20:43:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:13:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjNGRjg5MTg2ODRGQUI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjNGRjg5MTg2ODRGQUI5AA==", "timestamp": "1768058009", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:43:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:43:30] [INFO] Sending instructions to 917202000200 [2026-01-10 20:43:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:43:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:43:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6db95e9abefd4a82acd78598d0705885", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:43:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:13:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMzRFNDU0M0VCQjBBODM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMzRFNDU0M0VCQjBBODM1AA==", "timestamp": "1768058014", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:43:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:43:36] [INFO] Sending instructions to 917202000200 [2026-01-10 20:43:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:43:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:43:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f3571ff496843cd887cf9c5f5786286", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:43:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:43:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjNGRjg5MTg2ODRGQUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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{"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMzRFNDU0M0VCQjBBODM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZGMzRFNDU0M0VCQjBBODM1AA==\",\"timestamp\":\"1768058014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:43:39+05:30"} [2026-01-10 20:43:40] [DEBUG] Ignoring event: delivered [2026-01-10 20:43:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:43:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjNGRjg5MTg2ODRGQUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjNGRjg5MTg2ODRGQUI5AA==\",\"timestamp\":\"1768058009\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:43:39+05:30"} [2026-01-10 20:43:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0IwRjNGRjg5MTg2ODRGQUI5AA== [2026-01-10 20:43:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:13:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNDNzRGRDMxMkVFM0Y2OUQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNDNzRGRDMxMkVFM0Y2OUQ5AA==", "timestamp": "1768058019", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:43:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:43:41] [INFO] Sending instructions to 917202000200 [2026-01-10 20:43:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:43:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:43:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3918256958be4b1dbd6b015a853198b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNDNzRGRDMxMkVFM0Y2OUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNDNzRGRDMxMkVFM0Y2OUQ5AA==\",\"timestamp\":\"1768058019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:43:41+05:30"} [2026-01-10 20:43:42] [DEBUG] Ignoring event: delivered [2026-01-10 20:43:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:43:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNDNzRGRDMxMkVFM0Y2OUQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNDNzRGRDMxMkVFM0Y2OUQ5AA==\",\"timestamp\":\"1768058019\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:43:41+05:30"} [2026-01-10 20:43:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTNDNzRGRDMxMkVFM0Y2OUQ5AA== [2026-01-10 20:43:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:13:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCMzhCRUE4QzZCMjFCQTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCMzhCRUE4QzZCMjFCQTNGAA==", "timestamp": "1768058024", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:43:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:43:46] [INFO] Sending instructions to 917202000200 [2026-01-10 20:43:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:43:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:43:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7267ad4b09e945ce97259a6bdb923391", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:43:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCMzhCRUE4QzZCMjFCQTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCMzhCRUE4QzZCMjFCQTNGAA==\",\"timestamp\":\"1768058024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:43:46+05:30"} [2026-01-10 20:43:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCMzhCRUE4QzZCMjFCQTNGAA== [2026-01-10 20:43:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:43:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCMzhCRUE4QzZCMjFCQTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlCMzhCRUE4QzZCMjFCQTNGAA==\",\"timestamp\":\"1768058024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:43:53+05:30"} [2026-01-10 20:43:53] [DEBUG] Ignoring event: delivered [2026-01-10 20:44:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:14:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2MUVCMERGQjQyRTI2RDhDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2MUVCMERGQjQyRTI2RDhDAA==", "timestamp": "1768058060", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:44:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:44:22] [INFO] Sending instructions to 917202000200 [2026-01-10 20:44:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:44:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:44:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3222d442be624491a66c5f1715fc7c67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:44:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:44:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2MUVCMERGQjQyRTI2RDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2MUVCMERGQjQyRTI2RDhDAA==\",\"timestamp\":\"1768058060\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:44:23+05:30"} [2026-01-10 20:44:24] [DEBUG] Ignoring event: delivered [2026-01-10 20:44:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:44:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2MUVCMERGQjQyRTI2RDhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2MUVCMERGQjQyRTI2RDhDAA==\",\"timestamp\":\"1768058060\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:44:23+05:30"} [2026-01-10 20:44:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ2MUVCMERGQjQyRTI2RDhDAA== [2026-01-10 20:44:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:14:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NTJDMDA0NjcwMzU5Q0NGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NTJDMDA0NjcwMzU5Q0NGAA==", "timestamp": "1768058066", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:44:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:44:28] [INFO] Sending instructions to 917202000200 [2026-01-10 20:44:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:44:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:44:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6974311df78942da827e6a237480498a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:44:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NTJDMDA0NjcwMzU5Q0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NTJDMDA0NjcwMzU5Q0NGAA==\",\"timestamp\":\"1768058066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:44:29+05:30"} [2026-01-10 20:44:30] [DEBUG] Ignoring event: delivered [2026-01-10 20:44:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:14:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDRjJBNjBFMzUzQThCRjkzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDRjJBNjBFMzUzQThCRjkzAA==", "timestamp": "1768058071", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:44:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:44:33] [INFO] Sending instructions to 917202000200 [2026-01-10 20:44:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:44:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:44:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90da378067b843bb9ff37a98159f671f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:44:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:44:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NTJDMDA0NjcwMzU5Q0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NTJDMDA0NjcwMzU5Q0NGAA==\",\"timestamp\":\"1768058066\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:44:37+05:30"} [2026-01-10 20:44:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc2NTJDMDA0NjcwMzU5Q0NGAA== [2026-01-10 20:44:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDRjJBNjBFMzUzQThCRjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDRjJBNjBFMzUzQThCRjkzAA==\",\"timestamp\":\"1768058071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:44:37+05:30"} [2026-01-10 20:44:37] [DEBUG] Ignoring event: delivered [2026-01-10 20:44:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:44:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDRjJBNjBFMzUzQThCRjkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDRjJBNjBFMzUzQThCRjkzAA==\",\"timestamp\":\"1768058071\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:44:37+05:30"} [2026-01-10 20:44:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFDRjJBNjBFMzUzQThCRjkzAA== [2026-01-10 20:45:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:15:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQzc2MDk3NzhBRURGQTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQzc2MDk3NzhBRURGQTRBAA==", "timestamp": "1768058107", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:45:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:45:09] [INFO] Sending instructions to 917202000200 [2026-01-10 20:45:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:45:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:45:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a90d2ada69974083a5218ee34fcb6f42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQzc2MDk3NzhBRURGQTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQzc2MDk3NzhBRURGQTRBAA==\",\"timestamp\":\"1768058107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:45:11+05:30"} [2026-01-10 20:45:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQzc2MDk3NzhBRURGQTRBAA== [2026-01-10 20:45:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:45:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQzc2MDk3NzhBRURGQTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTZEQzc2MDk3NzhBRURGQTRBAA==\",\"timestamp\":\"1768058107\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:45:11+05:30"} [2026-01-10 20:45:12] [DEBUG] Ignoring event: delivered [2026-01-10 20:45:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:15:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RTAwRkQ3NzNCN0JGREFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RTAwRkQ3NzNCN0JGREFCAA==", "timestamp": "1768058113", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:45:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:45:15] [INFO] Sending instructions to 917202000200 [2026-01-10 20:45:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:45:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:45:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a88c59e934e4bef99d02ca797ae0bd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:45:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:45:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RTAwRkQ3NzNCN0JGREFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RTAwRkQ3NzNCN0JGREFCAA==\",\"timestamp\":\"1768058113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:45:15+05:30"} [2026-01-10 20:45:16] [DEBUG] Ignoring event: delivered [2026-01-10 20:45:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:45:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RTAwRkQ3NzNCN0JGREFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RTAwRkQ3NzNCN0JGREFCAA==\",\"timestamp\":\"1768058113\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:45:15+05:30"} [2026-01-10 20:45:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU3RTAwRkQ3NzNCN0JGREFCAA== [2026-01-10 20:45:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:15:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRDgwNzE2Q0FEMTgwNDREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRDgwNzE2Q0FEMTgwNDREAA==", "timestamp": "1768058118", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:45:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:45:20] [INFO] Sending instructions to 917202000200 [2026-01-10 20:45:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:45:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:45:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2088a4bcb2b440d594e5cd60d958c36e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:45:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRDgwNzE2Q0FEMTgwNDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRDgwNzE2Q0FEMTgwNDREAA==\",\"timestamp\":\"1768058118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:45:20+05:30"} [2026-01-10 20:45:21] [DEBUG] Ignoring event: delivered [2026-01-10 20:45:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:45:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRDgwNzE2Q0FEMTgwNDREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRDgwNzE2Q0FEMTgwNDREAA==\",\"timestamp\":\"1768058118\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:45:20+05:30"} [2026-01-10 20:45:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxRDgwNzE2Q0FEMTgwNDREAA== [2026-01-10 20:45:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:15:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEM0VERTU1NjFDNzc0QjJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEM0VERTU1NjFDNzc0QjJEAA==", "timestamp": "1768058155", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:45:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:45:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:45:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:45:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:45:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc29c1eed2f54f4cab0423a9741f528c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:45:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:45:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEM0VERTU1NjFDNzc0QjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEM0VERTU1NjFDNzc0QjJEAA==\",\"timestamp\":\"1768058155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:45:59+05:30"} [2026-01-10 20:45:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEM0VERTU1NjFDNzc0QjJEAA== [2026-01-10 20:45:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:45:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEM0VERTU1NjFDNzc0QjJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODJEM0VERTU1NjFDNzc0QjJEAA==\",\"timestamp\":\"1768058155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:45:59+05:30"} [2026-01-10 20:45:59] [DEBUG] Ignoring event: delivered [2026-01-10 20:46:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:16:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCODg0NjIwQ0IxMzM4QjhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCODg0NjIwQ0IxMzM4QjhBAA==", "timestamp": "1768058161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:46:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:46:02] [INFO] Sending instructions to 917202000200 [2026-01-10 20:46:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:46:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:46:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "220c45a13f0f4b05ace3307e27e98232", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:46:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCODg0NjIwQ0IxMzM4QjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCODg0NjIwQ0IxMzM4QjhBAA==\",\"timestamp\":\"1768058161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:46:02+05:30"} [2026-01-10 20:46:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCODg0NjIwQ0IxMzM4QjhBAA== [2026-01-10 20:46:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:46:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCODg0NjIwQ0IxMzM4QjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjRCODg0NjIwQ0IxMzM4QjhBAA==\",\"timestamp\":\"1768058161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:46:02+05:30"} [2026-01-10 20:46:03] [DEBUG] Ignoring event: delivered [2026-01-10 20:46:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:16:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3RjdFOENBRjlBNUMxQjlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3RjdFOENBRjlBNUMxQjlDAA==", "timestamp": "1768058166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:46:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:46:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:46:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:46:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:46:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52ddc366ab04427b9040157ab66a5c6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:46:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:46:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3RjdFOENBRjlBNUMxQjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3RjdFOENBRjlBNUMxQjlDAA==\",\"timestamp\":\"1768058166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:46:10+05:30"} [2026-01-10 20:46:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3RjdFOENBRjlBNUMxQjlDAA== [2026-01-10 20:46:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:46:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3RjdFOENBRjlBNUMxQjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjk3RjdFOENBRjlBNUMxQjlDAA==\",\"timestamp\":\"1768058166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:46:13+05:30"} [2026-01-10 20:46:14] [DEBUG] Ignoring event: delivered [2026-01-10 20:46:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:16:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgwMjk3NjVCREQyRTQ1MjBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgwMjk3NjVCREQyRTQ1MjBDAA==", "timestamp": "1768058173", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:46:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:46:14] [INFO] Sending instructions to 917202000200 [2026-01-10 20:46:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:46:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:46:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8bcdb27a7794c69a4e043d4e240b2e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:46:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgwMjk3NjVCREQyRTQ1MjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgwMjk3NjVCREQyRTQ1MjBDAA==\",\"timestamp\":\"1768058173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:46:18+05:30"} [2026-01-10 20:46:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgwMjk3NjVCREQyRTQ1MjBDAA== [2026-01-10 20:46:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:46:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgwMjk3NjVCREQyRTQ1MjBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzgwMjk3NjVCREQyRTQ1MjBDAA==\",\"timestamp\":\"1768058173\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:46:18+05:30"} [2026-01-10 20:46:19] [DEBUG] Ignoring event: delivered [2026-01-10 20:46:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:16:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0NjIzMjBGMUQ3OEFGNjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0NjIzMjBGMUQ3OEFGNjA3AA==", "timestamp": "1768058185", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:46:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:46:27] [INFO] Sending instructions to 917202000200 [2026-01-10 20:46:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:46:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:46:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bec3f49b908a43e2a1d4c8ee590d628d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:46:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0NjIzMjBGMUQ3OEFGNjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0NjIzMjBGMUQ3OEFGNjA3AA==\",\"timestamp\":\"1768058185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:46:29+05:30"} [2026-01-10 20:46:30] [DEBUG] Ignoring event: delivered [2026-01-10 20:46:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0NjIzMjBGMUQ3OEFGNjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0NjIzMjBGMUQ3OEFGNjA3AA==\",\"timestamp\":\"1768058185\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:46:29+05:30"} [2026-01-10 20:46:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQ0NjIzMjBGMUQ3OEFGNjA3AA== [2026-01-10 20:47:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:17:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEzMzg4QkRCQUY4M0ZBNTk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEzMzg4QkRCQUY4M0ZBNTk1AA==", "timestamp": "1768058223", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:47:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:47:05] [INFO] Sending instructions to 917202000200 [2026-01-10 20:47:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:47:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:47:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3bfde574c6ea4d8b8f9e219ff3cdc3e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:47:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEzMzg4QkRCQUY4M0ZBNTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEzMzg4QkRCQUY4M0ZBNTk1AA==\",\"timestamp\":\"1768058223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:47:07+05:30"} [2026-01-10 20:47:07] [DEBUG] Ignoring event: delivered [2026-01-10 20:47:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEzMzg4QkRCQUY4M0ZBNTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEzMzg4QkRCQUY4M0ZBNTk1AA==\",\"timestamp\":\"1768058223\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:47:07+05:30"} [2026-01-10 20:47:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEzMzg4QkRCQUY4M0ZBNTk1AA== [2026-01-10 20:47:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:17:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDOUYyMThCOTJBNEY0MEY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDOUYyMThCOTJBNEY0MEY1AA==", "timestamp": "1768058228", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:47:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:47:10] [INFO] Sending instructions to 917202000200 [2026-01-10 20:47:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:47:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:47:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1933a60414ed434cb029220e568d89ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDOUYyMThCOTJBNEY0MEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDOUYyMThCOTJBNEY0MEY1AA==\",\"timestamp\":\"1768058228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:47:10+05:30"} [2026-01-10 20:47:11] [DEBUG] Ignoring event: delivered [2026-01-10 20:47:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:17:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3MzBDQjNDNjAwRjNCRjQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3MzBDQjNDNjAwRjNCRjQ4AA==", "timestamp": "1768058234", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:47:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:47:15] [INFO] Sending instructions to 917202000200 [2026-01-10 20:47:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:47:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:47:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edebb0dc8bfd42bc872c68b232146a4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:47:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDOUYyMThCOTJBNEY0MEY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDOUYyMThCOTJBNEY0MEY1AA==\",\"timestamp\":\"1768058228\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:47:15+05:30"} [2026-01-10 20:47:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFDOUYyMThCOTJBNEY0MEY1AA== [2026-01-10 20:47:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3MzBDQjNDNjAwRjNCRjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3MzBDQjNDNjAwRjNCRjQ4AA==\",\"timestamp\":\"1768058234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:47:17+05:30"} [2026-01-10 20:47:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3MzBDQjNDNjAwRjNCRjQ4AA== [2026-01-10 20:47:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3MzBDQjNDNjAwRjNCRjQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTk3MzBDQjNDNjAwRjNCRjQ4AA==\",\"timestamp\":\"1768058234\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:47:17+05:30"} [2026-01-10 20:47:19] [DEBUG] Ignoring event: delivered [2026-01-10 20:47:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:17:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBQTRFMDRFMzIxODEyQzhEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBQTRFMDRFMzIxODEyQzhEAA==", "timestamp": "1768058270", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:47:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:47:51] [INFO] Sending instructions to 917202000200 [2026-01-10 20:47:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:47:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:47:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e550445bd4e24a18a761afa629fac1ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:47:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBQTRFMDRFMzIxODEyQzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBQTRFMDRFMzIxODEyQzhEAA==\",\"timestamp\":\"1768058270\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:47:53+05:30"} [2026-01-10 20:47:54] [DEBUG] Ignoring event: delivered [2026-01-10 20:47:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBQTRFMDRFMzIxODEyQzhEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBQTRFMDRFMzIxODEyQzhEAA==\",\"timestamp\":\"1768058270\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:47:54+05:30"} [2026-01-10 20:47:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0RBQTRFMDRFMzIxODEyQzhEAA== [2026-01-10 20:47:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:17:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDRDc5QkVFOTdGOUY2QzBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDRDc5QkVFOTdGOUY2QzBDAA==", "timestamp": "1768058275", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:47:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:47:58] [INFO] Sending instructions to 917202000200 [2026-01-10 20:47:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:47:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:47:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef0c3d045f0841768b18ac67e38f2438", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDRDc5QkVFOTdGOUY2QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDRDc5QkVFOTdGOUY2QzBDAA==\",\"timestamp\":\"1768058275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:00+05:30"} [2026-01-10 20:48:00] [DEBUG] Ignoring event: delivered [2026-01-10 20:48:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:47:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDRDc5QkVFOTdGOUY2QzBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDRDc5QkVFOTdGOUY2QzBDAA==\",\"timestamp\":\"1768058275\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:00+05:30"} [2026-01-10 20:48:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDRDc5QkVFOTdGOUY2QzBDAA== [2026-01-10 20:48:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:18:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwQkNBOUM3Rjg5MDdDNDdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwQkNBOUM3Rjg5MDdDNDdDAA==", "timestamp": "1768058281", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:48:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:48:03] [INFO] Sending instructions to 917202000200 [2026-01-10 20:48:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:48:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:48:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "301eaeb5411d4cbbbc5dd916b78a16f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:48:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwQkNBOUM3Rjg5MDdDNDdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwQkNBOUM3Rjg5MDdDNDdDAA==\",\"timestamp\":\"1768058281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:05+05:30"} [2026-01-10 20:48:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwQkNBOUM3Rjg5MDdDNDdDAA== [2026-01-10 20:48:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwQkNBOUM3Rjg5MDdDNDdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQwQkNBOUM3Rjg5MDdDNDdDAA==\",\"timestamp\":\"1768058281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:05+05:30"} [2026-01-10 20:48:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:48:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:18:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRTNCQzQxOEY2MDBFNzkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRTNCQzQxOEY2MDBFNzkxAA==", "timestamp": "1768058287", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:48:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:48:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:48:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:48:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:48:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5d08e45786c04c1bba492e1c42b655bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:48:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRTNCQzQxOEY2MDBFNzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRTNCQzQxOEY2MDBFNzkxAA==\",\"timestamp\":\"1768058287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:09+05:30"} [2026-01-10 20:48:09] [DEBUG] Ignoring event: delivered [2026-01-10 20:48:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRTNCQzQxOEY2MDBFNzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRTNCQzQxOEY2MDBFNzkxAA==\",\"timestamp\":\"1768058287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:12+05:30"} [2026-01-10 20:48:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBRTNCQzQxOEY2MDBFNzkxAA== [2026-01-10 20:48:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:18:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1QjFBNUEyRUJBQjc2ODgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1QjFBNUEyRUJBQjc2ODgxAA==", "timestamp": "1768058323", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:48:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:48:46] [INFO] Sending instructions to 917202000200 [2026-01-10 20:48:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:48:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:48:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "84db08c894b64b1ca3695766d5fba527", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:48:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1QjFBNUEyRUJBQjc2ODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1QjFBNUEyRUJBQjc2ODgxAA==\",\"timestamp\":\"1768058323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:48+05:30"} [2026-01-10 20:48:49] [DEBUG] Ignoring event: delivered [2026-01-10 20:48:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1QjFBNUEyRUJBQjc2ODgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1QjFBNUEyRUJBQjc2ODgxAA==\",\"timestamp\":\"1768058323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:51+05:30"} [2026-01-10 20:48:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1QjFBNUEyRUJBQjc2ODgxAA== [2026-01-10 20:48:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:18:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxNDY3QTBGNEYwMzc3QjEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxNDY3QTBGNEYwMzc3QjEyAA==", "timestamp": "1768058330", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:48:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:48:52] [INFO] Sending instructions to 917202000200 [2026-01-10 20:48:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:48:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:48:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56162c52ed5c4f2abbcf2302138f91a7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:48:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxNDY3QTBGNEYwMzc3QjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxNDY3QTBGNEYwMzc3QjEyAA==\",\"timestamp\":\"1768058330\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:52+05:30"} [2026-01-10 20:48:52] [DEBUG] Ignoring event: delivered [2026-01-10 20:48:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxNDY3QTBGNEYwMzc3QjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxNDY3QTBGNEYwMzc3QjEyAA==\",\"timestamp\":\"1768058330\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:48:52+05:30"} [2026-01-10 20:48:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkYxNDY3QTBGNEYwMzc3QjEyAA== [2026-01-10 20:48:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:18:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MURCNTFEN0Q3NjgxNDZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MURCNTFEN0Q3NjgxNDZGAA==", "timestamp": "1768058336", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:48:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:48:57] [INFO] Sending instructions to 917202000200 [2026-01-10 20:48:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:48:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:48:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fccb39c70bbf4317bb87f2a4d64d6512", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:49:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:19:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGRjI5MUUxQjFFNEM3QjhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGRjI5MUUxQjFFNEM3QjhGAA==", "timestamp": "1768058341", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:49:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:49:03] [INFO] Sending instructions to 917202000200 [2026-01-10 20:49:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:49:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:49:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "82ea5e2ebf6148f7ab7c2bf962a1e4bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MURCNTFEN0Q3NjgxNDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MURCNTFEN0Q3NjgxNDZGAA==\",\"timestamp\":\"1768058336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:03+05:30"} [2026-01-10 20:49:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MURCNTFEN0Q3NjgxNDZGAA== [2026-01-10 20:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGRjI5MUUxQjFFNEM3QjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGRjI5MUUxQjFFNEM3QjhGAA==\",\"timestamp\":\"1768058341\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:04+05:30"} [2026-01-10 20:49:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:48:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MURCNTFEN0Q3NjgxNDZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM3MURCNTFEN0Q3NjgxNDZGAA==\",\"timestamp\":\"1768058336\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:03+05:30"} [2026-01-10 20:49:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:49:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGRjI5MUUxQjFFNEM3QjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGRjI5MUUxQjFFNEM3QjhGAA==\",\"timestamp\":\"1768058341\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:04+05:30"} [2026-01-10 20:49:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdGRjI5MUUxQjFFNEM3QjhGAA== [2026-01-10 20:49:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:19:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxOUQ3MkM5NkY5RDVCRUUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxOUQ3MkM5NkY5RDVCRUUzAA==", "timestamp": "1768058384", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:49:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:49:46] [INFO] Sending instructions to 917202000200 [2026-01-10 20:49:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:49:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:49:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccc56fbdd7174c61bfc5a832e4757355", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:49:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:49:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxOUQ3MkM5NkY5RDVCRUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxOUQ3MkM5NkY5RDVCRUUzAA==\",\"timestamp\":\"1768058384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:47+05:30"} [2026-01-10 20:49:47] [DEBUG] Ignoring event: delivered [2026-01-10 20:49:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:49:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxOUQ3MkM5NkY5RDVCRUUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxOUQ3MkM5NkY5RDVCRUUzAA==\",\"timestamp\":\"1768058384\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:47+05:30"} [2026-01-10 20:49:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjkxOUQ3MkM5NkY5RDVCRUUzAA== [2026-01-10 20:49:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:19:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0RkQzRUNCMjM0NkQ1NkM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0RkQzRUNCMjM0NkQ1NkM2AA==", "timestamp": "1768058389", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:49:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:49:51] [INFO] Sending instructions to 917202000200 [2026-01-10 20:49:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:49:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:49:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c342a48bdbc44579f6531d9c3ab2488", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:49:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0RkQzRUNCMjM0NkQ1NkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0RkQzRUNCMjM0NkQ1NkM2AA==\",\"timestamp\":\"1768058389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:53+05:30"} [2026-01-10 20:49:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0RkQzRUNCMjM0NkQ1NkM2AA== [2026-01-10 20:49:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:49:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0RkQzRUNCMjM0NkQ1NkM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0RkQzRUNCMjM0NkQ1NkM2AA==\",\"timestamp\":\"1768058389\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:53+05:30"} [2026-01-10 20:49:53] [DEBUG] Ignoring event: delivered [2026-01-10 20:49:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:19:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3RkEwNzYzMzg0MEUwODc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3RkEwNzYzMzg0MEUwODc1AA==", "timestamp": "1768058394", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:49:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:49:56] [INFO] Sending instructions to 917202000200 [2026-01-10 20:49:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:49:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:49:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1e59479d0e544baba170b863d2e9448", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3RkEwNzYzMzg0MEUwODc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3RkEwNzYzMzg0MEUwODc1AA==\",\"timestamp\":\"1768058394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:59+05:30"} [2026-01-10 20:50:00] [DEBUG] Ignoring event: delivered [2026-01-10 20:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:49:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3RkEwNzYzMzg0MEUwODc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3RkEwNzYzMzg0MEUwODc1AA==\",\"timestamp\":\"1768058394\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:49:59+05:30"} [2026-01-10 20:50:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3RkEwNzYzMzg0MEUwODc1AA== [2026-01-10 20:50:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:20:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyNTZGQTQ3NjAwMTNENUEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyNTZGQTQ3NjAwMTNENUEyAA==", "timestamp": "1768058400", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:50:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:50:01] [INFO] Sending instructions to 917202000200 [2026-01-10 20:50:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:50:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:50:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67af970dc3b64983ba5eea52dca040ff", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:50:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyNTZGQTQ3NjAwMTNENUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyNTZGQTQ3NjAwMTNENUEyAA==\",\"timestamp\":\"1768058400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:50:02+05:30"} [2026-01-10 20:50:03] [DEBUG] Ignoring event: delivered [2026-01-10 20:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:50:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyNTZGQTQ3NjAwMTNENUEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyNTZGQTQ3NjAwMTNENUEyAA==\",\"timestamp\":\"1768058400\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:50:02+05:30"} [2026-01-10 20:50:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQyNTZGQTQ3NjAwMTNENUEyAA== [2026-01-10 20:50:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:20:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFN0Y0QjExMDM3MURBRjM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFN0Y0QjExMDM3MURBRjM4AA==", "timestamp": "1768058436", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:50:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:50:38] [INFO] Sending instructions to 917202000200 [2026-01-10 20:50:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:50:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:50:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f6ec8eeaf65447780da6b18793aec06", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:50:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:50:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFN0Y0QjExMDM3MURBRjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFN0Y0QjExMDM3MURBRjM4AA==\",\"timestamp\":\"1768058436\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:50:39+05:30"} [2026-01-10 20:50:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFN0Y0QjExMDM3MURBRjM4AA== [2026-01-10 20:50:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:50:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFN0Y0QjExMDM3MURBRjM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZFN0Y0QjExMDM3MURBRjM4AA==\",\"timestamp\":\"1768058436\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:50:39+05:30"} [2026-01-10 20:50:40] [DEBUG] Ignoring event: delivered [2026-01-10 20:50:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:20:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFQzM2NzA1Q0RDQjhGRjRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFQzM2NzA1Q0RDQjhGRjRDAA==", "timestamp": "1768058442", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:50:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:50:43] [INFO] Sending instructions to 917202000200 [2026-01-10 20:50:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:50:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:50:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2010d40f8c7844b990a50c7f498241ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:50:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFQzM2NzA1Q0RDQjhGRjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFQzM2NzA1Q0RDQjhGRjRDAA==\",\"timestamp\":\"1768058442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:50:44+05:30"} [2026-01-10 20:50:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFQzM2NzA1Q0RDQjhGRjRDAA== [2026-01-10 20:50:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:50:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFQzM2NzA1Q0RDQjhGRjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRFQzM2NzA1Q0RDQjhGRjRDAA==\",\"timestamp\":\"1768058442\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:50:44+05:30"} [2026-01-10 20:50:44] [DEBUG] Ignoring event: delivered [2026-01-10 20:50:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:20:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxOUNGNkY4N0YwRjc2NEYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxOUNGNkY4N0YwRjc2NEYwAA==", "timestamp": "1768058447", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:50:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:50:49] [INFO] Sending instructions to 917202000200 [2026-01-10 20:50:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:50:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:50:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b81db34271884209857f4dcba73ba502", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:50:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxOUNGNkY4N0YwRjc2NEYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxOUNGNkY4N0YwRjc2NEYwAA==\",\"timestamp\":\"1768058447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:50:49+05:30"} [2026-01-10 20:50:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxOUNGNkY4N0YwRjc2NEYwAA== [2026-01-10 20:50:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxOUNGNkY4N0YwRjc2NEYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMxOUNGNkY4N0YwRjc2NEYwAA==\",\"timestamp\":\"1768058447\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:50:49+05:30"} [2026-01-10 20:50:50] [DEBUG] Ignoring event: delivered [2026-01-10 20:51:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:21:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5M0NFMjVGQkFFOTkwMUNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5M0NFMjVGQkFFOTkwMUNDAA==", "timestamp": "1768058486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:51:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:51:28] [INFO] Sending instructions to 917202000200 [2026-01-10 20:51:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:51:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:51:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02a124d5cf074ea6a911fd5430cc6e9e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:51:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5M0NFMjVGQkFFOTkwMUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5M0NFMjVGQkFFOTkwMUNDAA==\",\"timestamp\":\"1768058486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:51:29+05:30"} [2026-01-10 20:51:30] [DEBUG] Ignoring event: delivered [2026-01-10 20:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:51:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5M0NFMjVGQkFFOTkwMUNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5M0NFMjVGQkFFOTkwMUNDAA==\",\"timestamp\":\"1768058486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:51:29+05:30"} [2026-01-10 20:51:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5M0NFMjVGQkFFOTkwMUNDAA== [2026-01-10 20:51:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:21:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzRUJGQzFCRDUxOEQ5MTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzRUJGQzFCRDUxOEQ5MTE1AA==", "timestamp": "1768058492", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:51:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:51:33] [INFO] Sending instructions to 917202000200 [2026-01-10 20:51:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:51:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:51:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b38eff59e1fc41e49a115348d53ad4bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:51:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:51:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzRUJGQzFCRDUxOEQ5MTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzRUJGQzFCRDUxOEQ5MTE1AA==\",\"timestamp\":\"1768058492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:51:34+05:30"} [2026-01-10 20:51:35] [DEBUG] Ignoring event: delivered [2026-01-10 20:51:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:51:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzRUJGQzFCRDUxOEQ5MTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzRUJGQzFCRDUxOEQ5MTE1AA==\",\"timestamp\":\"1768058492\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:51:34+05:30"} [2026-01-10 20:51:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDMzRUJGQzFCRDUxOEQ5MTE1AA== [2026-01-10 20:51:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:21:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERERkRDRUZDMDczQ0M4QUYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERERkRDRUZDMDczQ0M4QUYwAA==", "timestamp": "1768058497", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:51:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:51:38] [INFO] Sending instructions to 917202000200 [2026-01-10 20:51:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:51:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:51:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "23f88c22b54c4b35a35aa9ee5edbb906", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:51:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERERkRDRUZDMDczQ0M4QUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERERkRDRUZDMDczQ0M4QUYwAA==\",\"timestamp\":\"1768058497\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:51:39+05:30"} [2026-01-10 20:51:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERERkRDRUZDMDczQ0M4QUYwAA== [2026-01-10 20:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:51:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERERkRDRUZDMDczQ0M4QUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERERkRDRUZDMDczQ0M4QUYwAA==\",\"timestamp\":\"1768058497\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:51:39+05:30"} [2026-01-10 20:51:40] [DEBUG] Ignoring event: delivered [2026-01-10 20:52:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:22:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NUU0RDhDNjM3NThEOTQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NUU0RDhDNjM3NThEOTQ3AA==", "timestamp": "1768058533", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:52:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:52:15] [INFO] Sending instructions to 917202000200 [2026-01-10 20:52:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:52:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:52:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba1e2a618c3742669a2bfc3dfc056603", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:52:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NUU0RDhDNjM3NThEOTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NUU0RDhDNjM3NThEOTQ3AA==\",\"timestamp\":\"1768058533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:15+05:30"} [2026-01-10 20:52:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NUU0RDhDNjM3NThEOTQ3AA== [2026-01-10 20:52:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NUU0RDhDNjM3NThEOTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1NUU0RDhDNjM3NThEOTQ3AA==\",\"timestamp\":\"1768058533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:15+05:30"} [2026-01-10 20:52:16] [DEBUG] Ignoring event: delivered [2026-01-10 20:52:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:22:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QTgyREJCODY4NzNFMDhFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QTgyREJCODY4NzNFMDhFAA==", "timestamp": "1768058538", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:52:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:52:20] [INFO] Sending instructions to 917202000200 [2026-01-10 20:52:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:52:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:52:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7b1735d916b4cd9a59b44d888d0b046", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:52:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QTgyREJCODY4NzNFMDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QTgyREJCODY4NzNFMDhFAA==\",\"timestamp\":\"1768058538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:21+05:30"} [2026-01-10 20:52:22] [DEBUG] Ignoring event: delivered [2026-01-10 20:52:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QTgyREJCODY4NzNFMDhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QTgyREJCODY4NzNFMDhFAA==\",\"timestamp\":\"1768058538\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:21+05:30"} [2026-01-10 20:52:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE3QTgyREJCODY4NzNFMDhFAA== [2026-01-10 20:52:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:22:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDQ0Q1ODNDNEVGNTI0MjFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDQ0Q1ODNDNEVGNTI0MjFCAA==", "timestamp": "1768058543", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:52:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:52:25] [INFO] Sending instructions to 917202000200 [2026-01-10 20:52:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:52:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:52:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b68912d211f46a0aff60cebd620662f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:52:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDQ0Q1ODNDNEVGNTI0MjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDQ0Q1ODNDNEVGNTI0MjFCAA==\",\"timestamp\":\"1768058543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:26+05:30"} [2026-01-10 20:52:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDQ0Q1ODNDNEVGNTI0MjFCAA== [2026-01-10 20:52:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDQ0Q1ODNDNEVGNTI0MjFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTJDQ0Q1ODNDNEVGNTI0MjFCAA==\",\"timestamp\":\"1768058543\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:26+05:30"} [2026-01-10 20:52:27] [DEBUG] Ignoring event: delivered [2026-01-10 20:52:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:22:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMjJBQTJFMTVCNUQyQjk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMjJBQTJFMTVCNUQyQjk1AA==", "timestamp": "1768058548", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:52:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:52:30] [INFO] Sending instructions to 917202000200 [2026-01-10 20:52:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:52:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:52:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e38de745997044bb942ba8664948f294", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMjJBQTJFMTVCNUQyQjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMjJBQTJFMTVCNUQyQjk1AA==\",\"timestamp\":\"1768058548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:31+05:30"} [2026-01-10 20:52:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMjJBQTJFMTVCNUQyQjk1AA== [2026-01-10 20:52:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMjJBQTJFMTVCNUQyQjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZBMjJBQTJFMTVCNUQyQjk1AA==\",\"timestamp\":\"1768058548\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:31+05:30"} [2026-01-10 20:52:31] [DEBUG] Ignoring event: delivered [2026-01-10 20:52:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:22:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyOEFFQkIzQ0FGNzE1NzZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyOEFFQkIzQ0FGNzE1NzZCAA==", "timestamp": "1768058554", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:52:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:52:36] [INFO] Sending instructions to 917202000200 [2026-01-10 20:52:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:52:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:52:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "248bf14048d1461fa54aaed4077cc1a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyOEFFQkIzQ0FGNzE1NzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyOEFFQkIzQ0FGNzE1NzZCAA==\",\"timestamp\":\"1768058554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:36+05:30"} [2026-01-10 20:52:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyOEFFQkIzQ0FGNzE1NzZCAA== [2026-01-10 20:52:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyOEFFQkIzQ0FGNzE1NzZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEyOEFFQkIzQ0FGNzE1NzZCAA==\",\"timestamp\":\"1768058554\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:36+05:30"} [2026-01-10 20:52:37] [DEBUG] Ignoring event: delivered [2026-01-10 20:52:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:22:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5MzU1ODEyMDBBNzg3OTU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5MzU1ODEyMDBBNzg3OTU1AA==", "timestamp": "1768058559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:52:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:52:41] [INFO] Sending instructions to 917202000200 [2026-01-10 20:52:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:52:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:52:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e29434e809264f75adeb4f20bca1ef5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5MzU1ODEyMDBBNzg3OTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5MzU1ODEyMDBBNzg3OTU1AA==\",\"timestamp\":\"1768058559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:41+05:30"} [2026-01-10 20:52:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5MzU1ODEyMDBBNzg3OTU1AA== [2026-01-10 20:52:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5MzU1ODEyMDBBNzg3OTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ5MzU1ODEyMDBBNzg3OTU1AA==\",\"timestamp\":\"1768058559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:41+05:30"} [2026-01-10 20:52:42] [DEBUG] Ignoring event: delivered [2026-01-10 20:52:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:22:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDMkUxMzg4OUVCQ0VBRkE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDMkUxMzg4OUVCQ0VBRkE0AA==", "timestamp": "1768058564", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:52:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:52:46] [INFO] Sending instructions to 917202000200 [2026-01-10 20:52:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:52:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:52:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8076aed4daf40fe8d20130404b1e59a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:52:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDMkUxMzg4OUVCQ0VBRkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDMkUxMzg4OUVCQ0VBRkE0AA==\",\"timestamp\":\"1768058564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:46+05:30"} [2026-01-10 20:52:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDMkUxMzg4OUVCQ0VBRkE0AA== [2026-01-10 20:52:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:52:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDMkUxMzg4OUVCQ0VBRkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVDMkUxMzg4OUVCQ0VBRkE0AA==\",\"timestamp\":\"1768058564\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:52:47+05:30"} [2026-01-10 20:52:47] [DEBUG] Ignoring event: delivered [2026-01-10 20:53:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:23:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMUMwNjgxMzRFODEwQzFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMUMwNjgxMzRFODEwQzFCAA==", "timestamp": "1768058601", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:53:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:53:22] [INFO] Sending instructions to 917202000200 [2026-01-10 20:53:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:53:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:53:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01daf19100364154b1880ef1b02be5a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMUMwNjgxMzRFODEwQzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMUMwNjgxMzRFODEwQzFCAA==\",\"timestamp\":\"1768058601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:53:25+05:30"} [2026-01-10 20:53:26] [DEBUG] Ignoring event: delivered [2026-01-10 20:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMUMwNjgxMzRFODEwQzFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMUMwNjgxMzRFODEwQzFCAA==\",\"timestamp\":\"1768058601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:53:25+05:30"} [2026-01-10 20:53:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFFMUMwNjgxMzRFODEwQzFCAA== [2026-01-10 20:53:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:23:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2M0ZFQ0I0MTQ0RTg2OEY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2M0ZFQ0I0MTQ0RTg2OEY0AA==", "timestamp": "1768058606", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:53:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:53:28] [INFO] Sending instructions to 917202000200 [2026-01-10 20:53:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:53:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:53:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c91cd838de414d1a9e1d21223083e897", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:53:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2M0ZFQ0I0MTQ0RTg2OEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2M0ZFQ0I0MTQ0RTg2OEY0AA==\",\"timestamp\":\"1768058606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:53:33+05:30"} [2026-01-10 20:53:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2M0ZFQ0I0MTQ0RTg2OEY0AA== [2026-01-10 20:53:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2M0ZFQ0I0MTQ0RTg2OEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk2M0ZFQ0I0MTQ0RTg2OEY0AA==\",\"timestamp\":\"1768058606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:53:33+05:30"} [2026-01-10 20:53:35] [DEBUG] Ignoring event: delivered [2026-01-10 20:54:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:24:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzRjY3MTJCMjRGREQ4NUI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzRjY3MTJCMjRGREQ4NUI5AA==", "timestamp": "1768058642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:54:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:54:04] [INFO] Sending instructions to 917202000200 [2026-01-10 20:54:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:54:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:54:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e26132aba15e454e934555fd2fdf8e46", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzRjY3MTJCMjRGREQ4NUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzRjY3MTJCMjRGREQ4NUI5AA==\",\"timestamp\":\"1768058642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:04+05:30"} [2026-01-10 20:54:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzRjY3MTJCMjRGREQ4NUI5AA== [2026-01-10 20:54:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzRjY3MTJCMjRGREQ4NUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QzRjY3MTJCMjRGREQ4NUI5AA==\",\"timestamp\":\"1768058642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:04+05:30"} [2026-01-10 20:54:04] [DEBUG] Ignoring event: delivered [2026-01-10 20:54:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:24:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1OURGRkZFNzNFMTRBRkRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1OURGRkZFNzNFMTRBRkRCAA==", "timestamp": "1768058647", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:54:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:54:09] [INFO] Sending instructions to 917202000200 [2026-01-10 20:54:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:54:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:54:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "228ddf0771d14dff8623caff4ff9e777", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1OURGRkZFNzNFMTRBRkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1OURGRkZFNzNFMTRBRkRCAA==\",\"timestamp\":\"1768058647\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:10+05:30"} [2026-01-10 20:54:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1OURGRkZFNzNFMTRBRkRCAA== [2026-01-10 20:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1OURGRkZFNzNFMTRBRkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY1OURGRkZFNzNFMTRBRkRCAA==\",\"timestamp\":\"1768058647\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:10+05:30"} [2026-01-10 20:54:11] [DEBUG] Ignoring event: delivered [2026-01-10 20:54:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:24:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3NzlFMTA0QjE3NzI4RDRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3NzlFMTA0QjE3NzI4RDRCAA==", "timestamp": "1768058653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:54:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:54:14] [INFO] Sending instructions to 917202000200 [2026-01-10 20:54:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:54:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:54:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c63a9012a094909b69d85cc275c296b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3NzlFMTA0QjE3NzI4RDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3NzlFMTA0QjE3NzI4RDRCAA==\",\"timestamp\":\"1768058653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:16+05:30"} [2026-01-10 20:54:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3NzlFMTA0QjE3NzI4RDRCAA== [2026-01-10 20:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3NzlFMTA0QjE3NzI4RDRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUI3NzlFMTA0QjE3NzI4RDRCAA==\",\"timestamp\":\"1768058653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:16+05:30"} [2026-01-10 20:54:16] [DEBUG] Ignoring event: delivered [2026-01-10 20:54:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:24:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGQzcxNjM2QTI4OEFFODhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGQzcxNjM2QTI4OEFFODhGAA==", "timestamp": "1768058689", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:54:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:54:51] [INFO] Sending instructions to 917202000200 [2026-01-10 20:54:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:54:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:54:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0f73a1e0bcb4b1fa5cc34774da4e40e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:54:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGQzcxNjM2QTI4OEFFODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGQzcxNjM2QTI4OEFFODhGAA==\",\"timestamp\":\"1768058689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:52+05:30"} [2026-01-10 20:54:52] [DEBUG] Ignoring event: delivered [2026-01-10 20:54:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGQzcxNjM2QTI4OEFFODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGQzcxNjM2QTI4OEFFODhGAA==\",\"timestamp\":\"1768058689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:52+05:30"} [2026-01-10 20:54:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBGQzcxNjM2QTI4OEFFODhGAA== [2026-01-10 20:54:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:24:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFNDBBQkM5QjczRjc2RDQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFNDBBQkM5QjczRjc2RDQwAA==", "timestamp": "1768058694", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:54:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:54:56] [INFO] Sending instructions to 917202000200 [2026-01-10 20:54:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:54:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:54:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b4e8b3d05e64b6e841e4e8bbc392b2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFNDBBQkM5QjczRjc2RDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFNDBBQkM5QjczRjc2RDQwAA==\",\"timestamp\":\"1768058694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:57+05:30"} [2026-01-10 20:54:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFNDBBQkM5QjczRjc2RDQwAA== [2026-01-10 20:54:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:54:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFNDBBQkM5QjczRjc2RDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVFNDBBQkM5QjczRjc2RDQwAA==\",\"timestamp\":\"1768058694\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:54:57+05:30"} [2026-01-10 20:54:57] [DEBUG] Ignoring event: delivered [2026-01-10 20:55:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:25:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNTEzQkIyMDVFRjJBRTVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNTEzQkIyMDVFRjJBRTVFAA==", "timestamp": "1768058699", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:55:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:55:01] [INFO] Sending instructions to 917202000200 [2026-01-10 20:55:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:55:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:55:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c4e20f92af34f39bf615525f4770d0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:55:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNTEzQkIyMDVFRjJBRTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNTEzQkIyMDVFRjJBRTVFAA==\",\"timestamp\":\"1768058699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:02+05:30"} [2026-01-10 20:55:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNTEzQkIyMDVFRjJBRTVFAA== [2026-01-10 20:55:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNTEzQkIyMDVFRjJBRTVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjlDNTEzQkIyMDVFRjJBRTVFAA==\",\"timestamp\":\"1768058699\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:02+05:30"} [2026-01-10 20:55:02] [DEBUG] Ignoring event: delivered [2026-01-10 20:55:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:25:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0OUM2NjBFOTAyQzhDOTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0OUM2NjBFOTAyQzhDOTFCAA==", "timestamp": "1768058705", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:55:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:55:06] [INFO] Sending instructions to 917202000200 [2026-01-10 20:55:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:55:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:55:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a5b0464916e4929a486177cb275c39a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:55:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0OUM2NjBFOTAyQzhDOTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0OUM2NjBFOTAyQzhDOTFCAA==\",\"timestamp\":\"1768058705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:07+05:30"} [2026-01-10 20:55:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0OUM2NjBFOTAyQzhDOTFCAA== [2026-01-10 20:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0OUM2NjBFOTAyQzhDOTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U0OUM2NjBFOTAyQzhDOTFCAA==\",\"timestamp\":\"1768058705\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:07+05:30"} [2026-01-10 20:55:08] [DEBUG] Ignoring event: delivered [2026-01-10 20:55:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:25:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTI2OTdENUZDNDAzRjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTI2OTdENUZDNDAzRjA3AA==", "timestamp": "1768058740", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:55:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:55:42] [INFO] Sending instructions to 917202000200 [2026-01-10 20:55:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:55:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:55:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c27c5e67f3a5488f8f0b9215af4caebc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:55:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTI2OTdENUZDNDAzRjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTI2OTdENUZDNDAzRjA3AA==\",\"timestamp\":\"1768058740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:43+05:30"} [2026-01-10 20:55:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTI2OTdENUZDNDAzRjA3AA== [2026-01-10 20:55:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTI2OTdENUZDNDAzRjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA5QTI2OTdENUZDNDAzRjA3AA==\",\"timestamp\":\"1768058740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:43+05:30"} [2026-01-10 20:55:43] [DEBUG] Ignoring event: delivered [2026-01-10 20:55:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:25:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNTRBREVFMkZEOTcxMDZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNTRBREVFMkZEOTcxMDZCAA==", "timestamp": "1768058746", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:55:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:55:48] [INFO] Sending instructions to 917202000200 [2026-01-10 20:55:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:55:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:55:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3b84976dcad444eabc00c16092d2405", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:55:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:25:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFNUQ1NjI5RTBCOEVBM0Q5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFNUQ1NjI5RTBCOEVBM0Q5AA==", "timestamp": "1768058751", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:55:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:55:53] [INFO] Sending instructions to 917202000200 [2026-01-10 20:55:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:55:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:55:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02d2de0154194e3c9ec48816f1cce706", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:55:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNTRBREVFMkZEOTcxMDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist 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Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFNUQ1NjI5RTBCOEVBM0Q5AA==\",\"timestamp\":\"1768058751\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:53+05:30"} [2026-01-10 20:55:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFNUQ1NjI5RTBCOEVBM0Q5AA== [2026-01-10 20:55:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNTRBREVFMkZEOTcxMDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNTRBREVFMkZEOTcxMDZCAA==\",\"timestamp\":\"1768058746\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:53+05:30"} [2026-01-10 20:55:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDFBNTRBREVFMkZEOTcxMDZCAA== [2026-01-10 20:55:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFNUQ1NjI5RTBCOEVBM0Q5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURFNUQ1NjI5RTBCOEVBM0Q5AA==\",\"timestamp\":\"1768058751\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:55:53+05:30"} [2026-01-10 20:55:56] [DEBUG] Ignoring event: delivered [2026-01-10 20:55:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:25:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBNTlCNjVGMTk0NUQ3ODRGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBNTlCNjVGMTk0NUQ3ODRGAA==", "timestamp": "1768058757", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:55:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:55:59] [INFO] Sending instructions to 917202000200 [2026-01-10 20:55:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:55:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:55:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8daf767d1c62439ba4e23298a571511d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBNTlCNjVGMTk0NUQ3ODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBNTlCNjVGMTk0NUQ3ODRGAA==\",\"timestamp\":\"1768058757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:02+05:30"} [2026-01-10 20:56:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBNTlCNjVGMTk0NUQ3ODRGAA== [2026-01-10 20:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:55:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBNTlCNjVGMTk0NUQ3ODRGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTdBNTlCNjVGMTk0NUQ3ODRGAA==\",\"timestamp\":\"1768058757\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:02+05:30"} [2026-01-10 20:56:03] [DEBUG] Ignoring event: delivered [2026-01-10 20:56:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:26:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QUJDNzAzMjU3RUZEODZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QUJDNzAzMjU3RUZEODZGAA==", "timestamp": "1768058762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:56:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:56:04] [INFO] Sending instructions to 917202000200 [2026-01-10 20:56:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:56:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:56:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90256b221b4d4f62bc7528747c8cee79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QUJDNzAzMjU3RUZEODZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QUJDNzAzMjU3RUZEODZGAA==\",\"timestamp\":\"1768058762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:06+05:30"} [2026-01-10 20:56:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QUJDNzAzMjU3RUZEODZGAA== [2026-01-10 20:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:56:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QUJDNzAzMjU3RUZEODZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QUJDNzAzMjU3RUZEODZGAA==\",\"timestamp\":\"1768058762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:06+05:30"} [2026-01-10 20:56:06] [DEBUG] Ignoring event: delivered [2026-01-10 20:56:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:26:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NEM1M0VGRDBERkNGODlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NEM1M0VGRDBERkNGODlEAA==", "timestamp": "1768058798", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:56:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:56:40] [INFO] Sending instructions to 917202000200 [2026-01-10 20:56:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:56:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:56:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "59f8e5a8bf5145dc8797facc3b382aec", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:56:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NEM1M0VGRDBERkNGODlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NEM1M0VGRDBERkNGODlEAA==\",\"timestamp\":\"1768058798\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:43+05:30"} [2026-01-10 20:56:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NEM1M0VGRDBERkNGODlEAA== [2026-01-10 20:56:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:56:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NEM1M0VGRDBERkNGODlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2NEM1M0VGRDBERkNGODlEAA==\",\"timestamp\":\"1768058798\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:43+05:30"} [2026-01-10 20:56:43] [DEBUG] Ignoring event: delivered [2026-01-10 20:56:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:26:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTc1OUM4QjJENDIwRDY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTc1OUM4QjJENDIwRDY3AA==", "timestamp": "1768058803", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:56:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:56:45] [INFO] Sending instructions to 917202000200 [2026-01-10 20:56:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:56:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:56:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37a3995351414737b688e6fefbc9edef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTc1OUM4QjJENDIwRDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTc1OUM4QjJENDIwRDY3AA==\",\"timestamp\":\"1768058803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:46+05:30"} [2026-01-10 20:56:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTc1OUM4QjJENDIwRDY3AA== [2026-01-10 20:56:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:56:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTc1OUM4QjJENDIwRDY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTc1OUM4QjJENDIwRDY3AA==\",\"timestamp\":\"1768058803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:46+05:30"} [2026-01-10 20:56:46] [DEBUG] Ignoring event: delivered [2026-01-10 20:56:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:26:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2OUIyREZERDBBMzI4NzMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2OUIyREZERDBBMzI4NzMxAA==", "timestamp": "1768058809", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:56:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:56:51] [INFO] Sending instructions to 917202000200 [2026-01-10 20:56:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:56:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:56:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b4202ee054e43348306a88003540d3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:56:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:56:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2OUIyREZERDBBMzI4NzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2OUIyREZERDBBMzI4NzMxAA==\",\"timestamp\":\"1768058809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:51+05:30"} [2026-01-10 20:56:52] [DEBUG] Ignoring event: delivered [2026-01-10 20:56:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:56:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2OUIyREZERDBBMzI4NzMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2OUIyREZERDBBMzI4NzMxAA==\",\"timestamp\":\"1768058809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:56:51+05:30"} [2026-01-10 20:56:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTY2OUIyREZERDBBMzI4NzMxAA== [2026-01-10 20:57:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:27:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1OTNCMkY3MkZFRTY0MDU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1OTNCMkY3MkZFRTY0MDU2AA==", "timestamp": "1768058846", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:57:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:57:27] [INFO] Sending instructions to 917202000200 [2026-01-10 20:57:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:57:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:57:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e51d17227ce40e5bfa20d654851a9b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:57:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1OTNCMkY3MkZFRTY0MDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1OTNCMkY3MkZFRTY0MDU2AA==\",\"timestamp\":\"1768058846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:57:28+05:30"} [2026-01-10 20:57:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1OTNCMkY3MkZFRTY0MDU2AA== [2026-01-10 20:57:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:57:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1OTNCMkY3MkZFRTY0MDU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTY1OTNCMkY3MkZFRTY0MDU2AA==\",\"timestamp\":\"1768058846\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:57:28+05:30"} [2026-01-10 20:57:28] [DEBUG] Ignoring event: delivered [2026-01-10 20:57:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:27:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNjMxRDYwOEM0OTRFREJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNjMxRDYwOEM0OTRFREJDAA==", "timestamp": "1768058851", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:57:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:57:33] [INFO] Sending instructions to 917202000200 [2026-01-10 20:57:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:57:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:57:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c43ce6584df47a0aded04ae57fb998e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:57:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNjMxRDYwOEM0OTRFREJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNjMxRDYwOEM0OTRFREJDAA==\",\"timestamp\":\"1768058851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:57:35+05:30"} [2026-01-10 20:57:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNjMxRDYwOEM0OTRFREJDAA== [2026-01-10 20:57:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:57:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNjMxRDYwOEM0OTRFREJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRDNjMxRDYwOEM0OTRFREJDAA==\",\"timestamp\":\"1768058851\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:57:35+05:30"} [2026-01-10 20:57:36] [DEBUG] Ignoring event: delivered [2026-01-10 20:57:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:27:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDOEI2RDM3MzJDRkMzNDVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDOEI2RDM3MzJDRkMzNDVDAA==", "timestamp": "1768058856", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:57:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:57:38] [INFO] Sending instructions to 917202000200 [2026-01-10 20:57:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:57:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:57:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3caa15fbea641469fd2e4387e3d09ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:57:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDOEI2RDM3MzJDRkMzNDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDOEI2RDM3MzJDRkMzNDVDAA==\",\"timestamp\":\"1768058856\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:57:40+05:30"} [2026-01-10 20:57:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDOEI2RDM3MzJDRkMzNDVDAA== [2026-01-10 20:57:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:57:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDOEI2RDM3MzJDRkMzNDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjVDOEI2RDM3MzJDRkMzNDVDAA==\",\"timestamp\":\"1768058856\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:57:40+05:30"} [2026-01-10 20:57:40] [DEBUG] Ignoring event: delivered [2026-01-10 20:57:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:27:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCNjJGNUY5MTBFODNCQjc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCNjJGNUY5MTBFODNCQjc3AA==", "timestamp": "1768058861", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:57:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:57:43] [INFO] Sending instructions to 917202000200 [2026-01-10 20:57:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:57:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:57:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd6d52665c1b4b03a941e31312238c5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:57:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:57:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCNjJGNUY5MTBFODNCQjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCNjJGNUY5MTBFODNCQjc3AA==\",\"timestamp\":\"1768058861\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:57:43+05:30"} [2026-01-10 20:57:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCNjJGNUY5MTBFODNCQjc3AA== [2026-01-10 20:57:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:57:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCNjJGNUY5MTBFODNCQjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzNCNjJGNUY5MTBFODNCQjc3AA==\",\"timestamp\":\"1768058861\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:57:44+05:30"} [2026-01-10 20:57:45] [DEBUG] Ignoring event: delivered [2026-01-10 20:58:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:28:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzRDMDQyMzgwMEExNzQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzRDMDQyMzgwMEExNzQ3AA==", "timestamp": "1768058898", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:58:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:58:19] [INFO] Sending instructions to 917202000200 [2026-01-10 20:58:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:58:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:58:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a8ac80d5a89491b85fdb0ea336def8b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:58:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:58:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzRDMDQyMzgwMEExNzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzRDMDQyMzgwMEExNzQ3AA==\",\"timestamp\":\"1768058898\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:58:20+05:30"} [2026-01-10 20:58:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzRDMDQyMzgwMEExNzQ3AA== [2026-01-10 20:58:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:58:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzRDMDQyMzgwMEExNzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0EzNzRDMDQyMzgwMEExNzQ3AA==\",\"timestamp\":\"1768058898\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:58:20+05:30"} [2026-01-10 20:58:21] [DEBUG] Ignoring event: delivered [2026-01-10 20:58:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:28:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5MERGNUNDMzEwODA3QjdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5MERGNUNDMzEwODA3QjdEAA==", "timestamp": "1768058904", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:58:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:58:26] [INFO] Sending instructions to 917202000200 [2026-01-10 20:58:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:58:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:58:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe92adc3c40c4e5fa7e51e064adb69c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:58:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:58:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5MERGNUNDMzEwODA3QjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5MERGNUNDMzEwODA3QjdEAA==\",\"timestamp\":\"1768058904\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:58:27+05:30"} [2026-01-10 20:58:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5MERGNUNDMzEwODA3QjdEAA== [2026-01-10 20:58:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:58:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5MERGNUNDMzEwODA3QjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU5MERGNUNDMzEwODA3QjdEAA==\",\"timestamp\":\"1768058904\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:58:27+05:30"} [2026-01-10 20:58:28] [DEBUG] Ignoring event: delivered [2026-01-10 20:58:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:28:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3Q0FDMkZBODJCOENDRTEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3Q0FDMkZBODJCOENDRTEyAA==", "timestamp": "1768058910", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:58:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:58:31] [INFO] Sending instructions to 917202000200 [2026-01-10 20:58:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:58:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:58:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9576e1f5fdb428a835d39cc72dbbf0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:58:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3Q0FDMkZBODJCOENDRTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3Q0FDMkZBODJCOENDRTEyAA==\",\"timestamp\":\"1768058910\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:58:31+05:30"} [2026-01-10 20:58:32] [DEBUG] Ignoring event: delivered [2026-01-10 20:58:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:58:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3Q0FDMkZBODJCOENDRTEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3Q0FDMkZBODJCOENDRTEyAA==\",\"timestamp\":\"1768058910\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:58:31+05:30"} [2026-01-10 20:58:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTM3Q0FDMkZBODJCOENDRTEyAA== [2026-01-10 20:59:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:29:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2Qzg4QkMzQTBEMUNFM0M4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2Qzg4QkMzQTBEMUNFM0M4AA==", "timestamp": "1768058946", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:59:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:59:08] [INFO] Sending instructions to 917202000200 [2026-01-10 20:59:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:59:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:59:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88ec1859705c4bfaa451c66c6dbf2299", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:59:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:59:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2Qzg4QkMzQTBEMUNFM0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2Qzg4QkMzQTBEMUNFM0M4AA==\",\"timestamp\":\"1768058946\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:59:08+05:30"} [2026-01-10 20:59:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2Qzg4QkMzQTBEMUNFM0M4AA== [2026-01-10 20:59:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:59:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2Qzg4QkMzQTBEMUNFM0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2Qzg4QkMzQTBEMUNFM0M4AA==\",\"timestamp\":\"1768058946\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:59:08+05:30"} [2026-01-10 20:59:09] [DEBUG] Ignoring event: delivered [2026-01-10 20:59:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:29:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCRjk4MUVDNEE0NzYwMUJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCRjk4MUVDNEE0NzYwMUJCAA==", "timestamp": "1768058951", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:59:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:59:13] [INFO] Sending instructions to 917202000200 [2026-01-10 20:59:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:59:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:59:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "afb9771222244ad9bdd43b2110f334a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:59:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCRjk4MUVDNEE0NzYwMUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCRjk4MUVDNEE0NzYwMUJCAA==\",\"timestamp\":\"1768058951\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:59:14+05:30"} [2026-01-10 20:59:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCRjk4MUVDNEE0NzYwMUJCAA== [2026-01-10 20:59:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:59:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCRjk4MUVDNEE0NzYwMUJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENCRjk4MUVDNEE0NzYwMUJCAA==\",\"timestamp\":\"1768058951\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:59:14+05:30"} [2026-01-10 20:59:15] [DEBUG] Ignoring event: delivered [2026-01-10 20:59:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:29:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyRDk5Nzc5MDA1NEU0NUQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyRDk5Nzc5MDA1NEU0NUQ4AA==", "timestamp": "1768058957", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:59:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 20:59:18] [INFO] Sending instructions to 917202000200 [2026-01-10 20:59:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:59:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:59:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "813c08b2966148729f50af2cc62d322f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:59:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:59:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyRDk5Nzc5MDA1NEU0NUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyRDk5Nzc5MDA1NEU0NUQ4AA==\",\"timestamp\":\"1768058957\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:59:19+05:30"} [2026-01-10 20:59:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyRDk5Nzc5MDA1NEU0NUQ4AA== [2026-01-10 20:59:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:59:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyRDk5Nzc5MDA1NEU0NUQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjkyRDk5Nzc5MDA1NEU0NUQ4AA==\",\"timestamp\":\"1768058957\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T20:59:19+05:30"} [2026-01-10 20:59:20] [DEBUG] Ignoring event: delivered [2026-01-10 20:59:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:29:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc3QjNDQUUzMkZEQUREMjI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc3QjNDQUUzMkZEQUREMjI2AA==", "timestamp": "1768058993", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 20:59:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 20:59:54] [INFO] Sending instructions to 917202000200 [2026-01-10 20:59:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 20:59:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 20:59:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b8b1c0ccdd14ba5b821e2c89b523f09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 20:59:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:59:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc3QjNDQUUzMkZEQUREMjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc3QjNDQUUzMkZEQUREMjI2AA==\",\"timestamp\":\"1768058993\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:59:54+05:30"} [2026-01-10 20:59:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc3QjNDQUUzMkZEQUREMjI2AA== [2026-01-10 20:59:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T20:59:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc3QjNDQUUzMkZEQUREMjI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTc3QjNDQUUzMkZEQUREMjI2AA==\",\"timestamp\":\"1768058993\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T20:59:54+05:30"} [2026-01-10 20:59:55] [DEBUG] Ignoring event: delivered [2026-01-10 21:00:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:30:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCRDkyRTVEODJCREM3M0FDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCRDkyRTVEODJCREM3M0FDAA==", "timestamp": "1768058998", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:00:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:00:00] [INFO] Sending instructions to 917202000200 [2026-01-10 21:00:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:00:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:00:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69b01bb235f94f8a88460f1a2a6dad14", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCRDkyRTVEODJCREM3M0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCRDkyRTVEODJCREM3M0FDAA==\",\"timestamp\":\"1768058998\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:00+05:30"} [2026-01-10 21:00:00] [DEBUG] Ignoring event: delivered [2026-01-10 21:00:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCRDkyRTVEODJCREM3M0FDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCRDkyRTVEODJCREM3M0FDAA==\",\"timestamp\":\"1768058998\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:00+05:30"} [2026-01-10 21:00:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FCRDkyRTVEODJCREM3M0FDAA== [2026-01-10 21:00:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:30:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyMEU5Q0UzMjA4NUUyRDlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyMEU5Q0UzMjA4NUUyRDlDAA==", "timestamp": "1768059003", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:00:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:00:05] [INFO] Sending instructions to 917202000200 [2026-01-10 21:00:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:00:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:00:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "179b9812d01e40feb06b413c5aec9edc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:00:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyMEU5Q0UzMjA4NUUyRDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyMEU5Q0UzMjA4NUUyRDlDAA==\",\"timestamp\":\"1768059003\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:05+05:30"} [2026-01-10 21:00:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyMEU5Q0UzMjA4NUUyRDlDAA== [2026-01-10 21:00:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyMEU5Q0UzMjA4NUUyRDlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQyMEU5Q0UzMjA4NUUyRDlDAA==\",\"timestamp\":\"1768059003\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:06+05:30"} [2026-01-10 21:00:07] [DEBUG] Ignoring event: delivered [2026-01-10 21:00:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:30:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNDY3NkREOURGMkFENTlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNDY3NkREOURGMkFENTlEAA==", "timestamp": "1768059009", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:00:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:00:11] [INFO] Sending instructions to 917202000200 [2026-01-10 21:00:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:00:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:00:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f95252b542d44d2198209954b39bb668", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:00:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNDY3NkREOURGMkFENTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNDY3NkREOURGMkFENTlEAA==\",\"timestamp\":\"1768059009\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:11+05:30"} [2026-01-10 21:00:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNDY3NkREOURGMkFENTlEAA== [2026-01-10 21:00:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNDY3NkREOURGMkFENTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzAyNDY3NkREOURGMkFENTlEAA==\",\"timestamp\":\"1768059009\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:11+05:30"} [2026-01-10 21:00:12] [DEBUG] Ignoring event: delivered [2026-01-10 21:00:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:30:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNUQ2QzE0RUMzNDNBNjcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNUQ2QzE0RUMzNDNBNjcwAA==", "timestamp": "1768059014", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:00:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:00:16] [INFO] Sending instructions to 917202000200 [2026-01-10 21:00:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:00:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:00:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8174cd15b7fc4cd0894ca4599793bba2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNUQ2QzE0RUMzNDNBNjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNUQ2QzE0RUMzNDNBNjcwAA==\",\"timestamp\":\"1768059014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:16+05:30"} [2026-01-10 21:00:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNUQ2QzE0RUMzNDNBNjcwAA== [2026-01-10 21:00:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNUQ2QzE0RUMzNDNBNjcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIzNUQ2QzE0RUMzNDNBNjcwAA==\",\"timestamp\":\"1768059014\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:16+05:30"} [2026-01-10 21:00:17] [DEBUG] Ignoring event: delivered [2026-01-10 21:00:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:30:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVENTNFNEM0NDJCNEEwQkE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVENTNFNEM0NDJCNEEwQkE5AA==", "timestamp": "1768059050", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:00:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:00:52] [INFO] Sending instructions to 917202000200 [2026-01-10 21:00:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:00:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:00:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0340e20c0a54130bfc3c41bf787bfc9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:00:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVENTNFNEM0NDJCNEEwQkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVENTNFNEM0NDJCNEEwQkE5AA==\",\"timestamp\":\"1768059050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:52+05:30"} [2026-01-10 21:00:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVENTNFNEM0NDJCNEEwQkE5AA== [2026-01-10 21:00:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVENTNFNEM0NDJCNEEwQkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjVENTNFNEM0NDJCNEEwQkE5AA==\",\"timestamp\":\"1768059050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:53+05:30"} [2026-01-10 21:00:54] [DEBUG] Ignoring event: delivered [2026-01-10 21:00:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:30:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QTlFOTNGMjBFODlFNDc1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QTlFOTNGMjBFODlFNDc1AA==", "timestamp": "1768059057", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:00:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:00:59] [INFO] Sending instructions to 917202000200 [2026-01-10 21:00:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:00:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:00:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d83068e6edb34d4388d4b38428296bd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:00:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QTlFOTNGMjBFODlFNDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QTlFOTNGMjBFODlFNDc1AA==\",\"timestamp\":\"1768059057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:59+05:30"} [2026-01-10 21:00:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QTlFOTNGMjBFODlFNDc1AA== [2026-01-10 21:00:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:00:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QTlFOTNGMjBFODlFNDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc2QTlFOTNGMjBFODlFNDc1AA==\",\"timestamp\":\"1768059057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:00:59+05:30"} [2026-01-10 21:00:59] [DEBUG] Ignoring event: delivered [2026-01-10 21:01:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:31:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3QTU3NzA2RjY3Q0ZERjUyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3QTU3NzA2RjY3Q0ZERjUyAA==", "timestamp": "1768059062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:01:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:01:04] [INFO] Sending instructions to 917202000200 [2026-01-10 21:01:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:01:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:01:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "366a3b567fa84b0f9f67918b0bd8f119", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3QTU3NzA2RjY3Q0ZERjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3QTU3NzA2RjY3Q0ZERjUyAA==\",\"timestamp\":\"1768059062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:06+05:30"} [2026-01-10 21:01:06] [DEBUG] Ignoring event: delivered [2026-01-10 21:01:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3QTU3NzA2RjY3Q0ZERjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3QTU3NzA2RjY3Q0ZERjUyAA==\",\"timestamp\":\"1768059062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:06+05:30"} [2026-01-10 21:01:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQ3QTU3NzA2RjY3Q0ZERjUyAA== [2026-01-10 21:01:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:31:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMEIzMDQ4NjJERTg2REI0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMEIzMDQ4NjJERTg2REI0AA==", "timestamp": "1768059069", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:01:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:01:11] [INFO] Sending instructions to 917202000200 [2026-01-10 21:01:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:01:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:01:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "087f0b0797f545efa3a5f0480dab99a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:01:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMEIzMDQ4NjJERTg2REI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMEIzMDQ4NjJERTg2REI0AA==\",\"timestamp\":\"1768059069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:12+05:30"} [2026-01-10 21:01:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMEIzMDQ4NjJERTg2REI0AA== [2026-01-10 21:01:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMEIzMDQ4NjJERTg2REI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBBMEIzMDQ4NjJERTg2REI0AA==\",\"timestamp\":\"1768059069\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:12+05:30"} [2026-01-10 21:01:14] [DEBUG] Ignoring event: delivered [2026-01-10 21:01:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:31:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQzIwOTVBRUI5Rjg4QzVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQzIwOTVBRUI5Rjg4QzVFAA==", "timestamp": "1768059074", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:01:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:01:16] [INFO] Sending instructions to 917202000200 [2026-01-10 21:01:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:01:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:01:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8a16ed012ae485a9c7a08f860604c4a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:01:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQzIwOTVBRUI5Rjg4QzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQzIwOTVBRUI5Rjg4QzVFAA==\",\"timestamp\":\"1768059074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:16+05:30"} [2026-01-10 21:01:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQzIwOTVBRUI5Rjg4QzVFAA== [2026-01-10 21:01:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQzIwOTVBRUI5Rjg4QzVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQzIwOTVBRUI5Rjg4QzVFAA==\",\"timestamp\":\"1768059074\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:16+05:30"} [2026-01-10 21:01:17] [DEBUG] Ignoring event: delivered [2026-01-10 21:01:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:31:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IzODIyQTRDOTI2NUJEODdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IzODIyQTRDOTI2NUJEODdDAA==", "timestamp": "1768059110", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:01:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:01:52] [INFO] Sending instructions to 917202000200 [2026-01-10 21:01:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:01:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:01:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c25da6aacfc84811b4442b8ba44d66e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IzODIyQTRDOTI2NUJEODdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IzODIyQTRDOTI2NUJEODdDAA==\",\"timestamp\":\"1768059110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:53+05:30"} [2026-01-10 21:01:54] [DEBUG] Ignoring event: delivered [2026-01-10 21:01:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IzODIyQTRDOTI2NUJEODdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IzODIyQTRDOTI2NUJEODdDAA==\",\"timestamp\":\"1768059110\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:53+05:30"} [2026-01-10 21:01:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0IzODIyQTRDOTI2NUJEODdDAA== [2026-01-10 21:01:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:31:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDMTFCRkYwNDYyNzJCNUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDMTFCRkYwNDYyNzJCNUZBAA==", "timestamp": "1768059116", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:01:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:01:57] [INFO] Sending instructions to 917202000200 [2026-01-10 21:01:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:01:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:01:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6080c15f18a0419fa07b67ba5e24b33e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:01:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDMTFCRkYwNDYyNzJCNUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDMTFCRkYwNDYyNzJCNUZBAA==\",\"timestamp\":\"1768059116\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:58+05:30"} [2026-01-10 21:01:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDMTFCRkYwNDYyNzJCNUZBAA== [2026-01-10 21:01:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:01:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDMTFCRkYwNDYyNzJCNUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzZDMTFCRkYwNDYyNzJCNUZBAA==\",\"timestamp\":\"1768059116\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:01:58+05:30"} [2026-01-10 21:01:59] [DEBUG] Ignoring event: delivered [2026-01-10 21:02:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:32:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDRjBGNTdFMzA4RTM4NEU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDRjBGNTdFMzA4RTM4NEU2AA==", "timestamp": "1768059121", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:02:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:02:03] [INFO] Sending instructions to 917202000200 [2026-01-10 21:02:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:02:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:02:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c09095a8dcd418b98ef821fcfee3719", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:02:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:02:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDRjBGNTdFMzA4RTM4NEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDRjBGNTdFMzA4RTM4NEU2AA==\",\"timestamp\":\"1768059121\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:02:04+05:30"} [2026-01-10 21:02:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDRjBGNTdFMzA4RTM4NEU2AA== [2026-01-10 21:02:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:02:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDRjBGNTdFMzA4RTM4NEU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDRjBGNTdFMzA4RTM4NEU2AA==\",\"timestamp\":\"1768059121\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:02:04+05:30"} [2026-01-10 21:02:05] [DEBUG] Ignoring event: delivered [2026-01-10 21:02:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:32:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREMzQ0OTE5QjBEMzgzN0I1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREMzQ0OTE5QjBEMzgzN0I1AA==", "timestamp": "1768059157", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:02:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:02:39] [INFO] Sending instructions to 917202000200 [2026-01-10 21:02:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:02:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:02:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "090c9d895d8c4245a48b0c42f73f6e9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:02:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREMzQ0OTE5QjBEMzgzN0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREMzQ0OTE5QjBEMzgzN0I1AA==\",\"timestamp\":\"1768059157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:02:41+05:30"} [2026-01-10 21:02:42] [DEBUG] Ignoring event: delivered [2026-01-10 21:02:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:02:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREMzQ0OTE5QjBEMzgzN0I1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREMzQ0OTE5QjBEMzgzN0I1AA==\",\"timestamp\":\"1768059157\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:02:41+05:30"} [2026-01-10 21:02:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjREMzQ0OTE5QjBEMzgzN0I1AA== [2026-01-10 21:02:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:32:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDIxQzQyRDAwN0U5NDVFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDIxQzQyRDAwN0U5NDVFAA==", "timestamp": "1768059162", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:02:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:02:44] [INFO] Sending instructions to 917202000200 [2026-01-10 21:02:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:02:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:02:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10c61cdd817a4f84a88944edd5dd9bf1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:02:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:02:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDIxQzQyRDAwN0U5NDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDIxQzQyRDAwN0U5NDVFAA==\",\"timestamp\":\"1768059162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:02:46+05:30"} [2026-01-10 21:02:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDIxQzQyRDAwN0U5NDVFAA== [2026-01-10 21:02:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:02:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDIxQzQyRDAwN0U5NDVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY1MDIxQzQyRDAwN0U5NDVFAA==\",\"timestamp\":\"1768059162\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:02:46+05:30"} [2026-01-10 21:02:46] [DEBUG] Ignoring event: delivered [2026-01-10 21:02:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:32:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5OURGRDU0QTVEMEM5NzZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5OURGRDU0QTVEMEM5NzZFAA==", "timestamp": "1768059167", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:02:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:02:49] [INFO] Sending instructions to 917202000200 [2026-01-10 21:02:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:02:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:02:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e88fdb632f2549e8b96b5c5baf53e93d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:02:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:02:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5OURGRDU0QTVEMEM5NzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5OURGRDU0QTVEMEM5NzZFAA==\",\"timestamp\":\"1768059167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:02:50+05:30"} [2026-01-10 21:02:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5OURGRDU0QTVEMEM5NzZFAA== [2026-01-10 21:02:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:02:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5OURGRDU0QTVEMEM5NzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY5OURGRDU0QTVEMEM5NzZFAA==\",\"timestamp\":\"1768059167\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:02:50+05:30"} [2026-01-10 21:02:52] [DEBUG] Ignoring event: delivered [2026-01-10 21:03:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:33:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NkE3NTM4MUZDQTI0Mjg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NkE3NTM4MUZDQTI0Mjg5AA==", "timestamp": "1768059204", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:03:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:03:26] [INFO] Sending instructions to 917202000200 [2026-01-10 21:03:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:03:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:03:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52299c262aab43f885ce9e4099fbf57c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:03:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NkE3NTM4MUZDQTI0Mjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NkE3NTM4MUZDQTI0Mjg5AA==\",\"timestamp\":\"1768059204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:26+05:30"} [2026-01-10 21:03:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NkE3NTM4MUZDQTI0Mjg5AA== [2026-01-10 21:03:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NkE3NTM4MUZDQTI0Mjg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg2NkE3NTM4MUZDQTI0Mjg5AA==\",\"timestamp\":\"1768059204\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:26+05:30"} [2026-01-10 21:03:27] [DEBUG] Ignoring event: delivered [2026-01-10 21:03:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:33:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNkE5ODBFNDBFOTc3ODIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNkE5ODBFNDBFOTc3ODIwAA==", "timestamp": "1768059209", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:03:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:03:31] [INFO] Sending instructions to 917202000200 [2026-01-10 21:03:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:03:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:03:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54e1fda944194ccabb5aed3f2dc3b4f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNkE5ODBFNDBFOTc3ODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNkE5ODBFNDBFOTc3ODIwAA==\",\"timestamp\":\"1768059209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:32+05:30"} [2026-01-10 21:03:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNkE5ODBFNDBFOTc3ODIwAA== [2026-01-10 21:03:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNkE5ODBFNDBFOTc3ODIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjJFNkE5ODBFNDBFOTc3ODIwAA==\",\"timestamp\":\"1768059209\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:32+05:30"} [2026-01-10 21:03:33] [DEBUG] Ignoring event: delivered [2026-01-10 21:03:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:33:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDRDI4RTM4NzBBNENDNURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDRDI4RTM4NzBBNENDNURCAA==", "timestamp": "1768059215", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:03:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:03:36] [INFO] Sending instructions to 917202000200 [2026-01-10 21:03:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:03:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:03:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "86e2eb88c80c454a9ba2f4fec3080db7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:03:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDRDI4RTM4NzBBNENDNURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDRDI4RTM4NzBBNENDNURCAA==\",\"timestamp\":\"1768059215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:39+05:30"} [2026-01-10 21:03:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDRDI4RTM4NzBBNENDNURCAA== [2026-01-10 21:03:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDRDI4RTM4NzBBNENDNURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTdDRDI4RTM4NzBBNENDNURCAA==\",\"timestamp\":\"1768059215\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:39+05:30"} [2026-01-10 21:03:40] [DEBUG] Ignoring event: delivered [2026-01-10 21:03:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:33:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMzRUFGNzc2QkQ3Mzc3QUU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMzRUFGNzc2QkQ3Mzc3QUU5AA==", "timestamp": "1768059220", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:03:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:03:42] [INFO] Sending instructions to 917202000200 [2026-01-10 21:03:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:03:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:03:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7cbaae5bf055469998c771e33ba7bd4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:03:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMzRUFGNzc2QkQ3Mzc3QUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMzRUFGNzc2QkQ3Mzc3QUU5AA==\",\"timestamp\":\"1768059220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:42+05:30"} [2026-01-10 21:03:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMzRUFGNzc2QkQ3Mzc3QUU5AA== [2026-01-10 21:03:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMzRUFGNzc2QkQ3Mzc3QUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMzRUFGNzc2QkQ3Mzc3QUU5AA==\",\"timestamp\":\"1768059220\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:42+05:30"} [2026-01-10 21:03:42] [DEBUG] Ignoring event: delivered [2026-01-10 21:03:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:33:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRTEyRDY3MTA5MEVBOTYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRTEyRDY3MTA5MEVBOTYyAA==", "timestamp": "1768059225", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:03:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:03:47] [INFO] Sending instructions to 917202000200 [2026-01-10 21:03:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:03:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:03:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0714abfe2ee490faaf5432d45954ac4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:03:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRTEyRDY3MTA5MEVBOTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRTEyRDY3MTA5MEVBOTYyAA==\",\"timestamp\":\"1768059225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:48+05:30"} [2026-01-10 21:03:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRTEyRDY3MTA5MEVBOTYyAA== [2026-01-10 21:03:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRTEyRDY3MTA5MEVBOTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTMwRTEyRDY3MTA5MEVBOTYyAA==\",\"timestamp\":\"1768059225\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:48+05:30"} [2026-01-10 21:03:48] [DEBUG] Ignoring event: delivered [2026-01-10 21:03:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:33:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QkIxNzU3NkVBQTZGNEY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QkIxNzU3NkVBQTZGNEY3AA==", "timestamp": "1768059230", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:03:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:03:52] [INFO] Sending instructions to 917202000200 [2026-01-10 21:03:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:03:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:03:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06e51d8b74974baa83941abfec4dda84", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:03:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QkIxNzU3NkVBQTZGNEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QkIxNzU3NkVBQTZGNEY3AA==\",\"timestamp\":\"1768059230\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:54+05:30"} [2026-01-10 21:03:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QkIxNzU3NkVBQTZGNEY3AA== [2026-01-10 21:03:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:03:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QkIxNzU3NkVBQTZGNEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA3QkIxNzU3NkVBQTZGNEY3AA==\",\"timestamp\":\"1768059230\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:03:54+05:30"} [2026-01-10 21:03:55] [DEBUG] Ignoring event: delivered [2026-01-10 21:04:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:34:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5NEQ4NDlCOTY1NDYzMDcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5NEQ4NDlCOTY1NDYzMDcyAA==", "timestamp": "1768059266", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:04:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:04:28] [INFO] Sending instructions to 917202000200 [2026-01-10 21:04:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:04:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:04:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "191372f2e4d245a2a82e246a08d1256b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:04:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:04:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5NEQ4NDlCOTY1NDYzMDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5NEQ4NDlCOTY1NDYzMDcyAA==\",\"timestamp\":\"1768059266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:04:28+05:30"} [2026-01-10 21:04:29] [DEBUG] Ignoring event: delivered [2026-01-10 21:04:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:04:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5NEQ4NDlCOTY1NDYzMDcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5NEQ4NDlCOTY1NDYzMDcyAA==\",\"timestamp\":\"1768059266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:04:28+05:30"} [2026-01-10 21:04:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0E5NEQ4NDlCOTY1NDYzMDcyAA== [2026-01-10 21:04:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:34:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1RDAzQ0NGMUQ4Qjk0ODU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1RDAzQ0NGMUQ4Qjk0ODU1AA==", "timestamp": "1768059271", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:04:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:04:33] [INFO] Sending instructions to 917202000200 [2026-01-10 21:04:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:04:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:04:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "45c2e39309154d3782df5260e17047e2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:04:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:04:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1RDAzQ0NGMUQ4Qjk0ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1RDAzQ0NGMUQ4Qjk0ODU1AA==\",\"timestamp\":\"1768059271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:04:33+05:30"} [2026-01-10 21:04:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1RDAzQ0NGMUQ4Qjk0ODU1AA== [2026-01-10 21:04:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:04:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1RDAzQ0NGMUQ4Qjk0ODU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA1RDAzQ0NGMUQ4Qjk0ODU1AA==\",\"timestamp\":\"1768059271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:04:33+05:30"} [2026-01-10 21:04:34] [DEBUG] Ignoring event: delivered [2026-01-10 21:05:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:35:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5REQyRjdFNkUyMzc5Mjc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5REQyRjdFNkUyMzc5Mjc5AA==", "timestamp": "1768059308", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:05:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:05:09] [INFO] Sending instructions to 917202000200 [2026-01-10 21:05:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:05:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:05:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d3dd70970d9e4c4ea170505b4ba4b189", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:05:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5REQyRjdFNkUyMzc5Mjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5REQyRjdFNkUyMzc5Mjc5AA==\",\"timestamp\":\"1768059308\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:05:10+05:30"} [2026-01-10 21:05:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:05:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:05:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5REQyRjdFNkUyMzc5Mjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5REQyRjdFNkUyMzc5Mjc5AA==\",\"timestamp\":\"1768059308\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:05:10+05:30"} [2026-01-10 21:05:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk5REQyRjdFNkUyMzc5Mjc5AA== [2026-01-10 21:05:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:35:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5Q0E1NjFENjFCQTEyOURBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5Q0E1NjFENjFCQTEyOURBAA==", "timestamp": "1768059313", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:05:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:05:15] [INFO] Sending instructions to 917202000200 [2026-01-10 21:05:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:05:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:05:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40d913f52a914617940e1d2d945734a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:05:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5Q0E1NjFENjFCQTEyOURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5Q0E1NjFENjFCQTEyOURBAA==\",\"timestamp\":\"1768059313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:05:15+05:30"} [2026-01-10 21:05:16] [DEBUG] Ignoring event: delivered [2026-01-10 21:05:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:05:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5Q0E1NjFENjFCQTEyOURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5Q0E1NjFENjFCQTEyOURBAA==\",\"timestamp\":\"1768059313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:05:15+05:30"} [2026-01-10 21:05:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjc5Q0E1NjFENjFCQTEyOURBAA== [2026-01-10 21:05:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:35:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3MDlGOTY5NDgwQzlERkI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3MDlGOTY5NDgwQzlERkI4AA==", "timestamp": "1768059319", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:05:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:05:21] [INFO] Sending instructions to 917202000200 [2026-01-10 21:05:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:05:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:05:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6872e46acc3143bb8ccc6ac77856dde5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:05:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:05:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3MDlGOTY5NDgwQzlERkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3MDlGOTY5NDgwQzlERkI4AA==\",\"timestamp\":\"1768059319\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:05:22+05:30"} [2026-01-10 21:05:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3MDlGOTY5NDgwQzlERkI4AA== [2026-01-10 21:05:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:05:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3MDlGOTY5NDgwQzlERkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDQ3MDlGOTY5NDgwQzlERkI4AA==\",\"timestamp\":\"1768059319\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:05:22+05:30"} [2026-01-10 21:05:23] [DEBUG] Ignoring event: delivered [2026-01-10 21:05:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:35:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NzgyQTM1RTM1QjQwM0JBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NzgyQTM1RTM1QjQwM0JBAA==", "timestamp": "1768059324", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:05:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:05:26] [INFO] Sending instructions to 917202000200 [2026-01-10 21:05:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:05:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:05:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16b7b97f42794e3fb6e7400cdfee9f0e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:05:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NzgyQTM1RTM1QjQwM0JBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NzgyQTM1RTM1QjQwM0JBAA==\",\"timestamp\":\"1768059324\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:05:28+05:30"} [2026-01-10 21:05:29] [DEBUG] Ignoring event: delivered [2026-01-10 21:05:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:05:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NzgyQTM1RTM1QjQwM0JBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NzgyQTM1RTM1QjQwM0JBAA==\",\"timestamp\":\"1768059324\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:05:28+05:30"} [2026-01-10 21:05:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkE0NzgyQTM1RTM1QjQwM0JBAA== [2026-01-10 21:06:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:36:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFMDBDNzk2RkI1QTc2REQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFMDBDNzk2RkI1QTc2REQ4AA==", "timestamp": "1768059361", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:06:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:06:02] [INFO] Sending instructions to 917202000200 [2026-01-10 21:06:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:06:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:06:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f8a63e7dc86942aab1e1b93a76f9487b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:06:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFMDBDNzk2RkI1QTc2REQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFMDBDNzk2RkI1QTc2REQ4AA==\",\"timestamp\":\"1768059361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:03+05:30"} [2026-01-10 21:06:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFMDBDNzk2RkI1QTc2REQ4AA== [2026-01-10 21:06:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFMDBDNzk2RkI1QTc2REQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJFMDBDNzk2RkI1QTc2REQ4AA==\",\"timestamp\":\"1768059361\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:03+05:30"} [2026-01-10 21:06:04] [DEBUG] Ignoring event: delivered [2026-01-10 21:06:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:36:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RUQ0REYxODdFQjUyMzRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RUQ0REYxODdFQjUyMzRCAA==", "timestamp": "1768059366", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:06:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:06:08] [INFO] Sending instructions to 917202000200 [2026-01-10 21:06:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:06:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:06:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db2e3ad7229349909df460ff3ebb3a26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:06:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RUQ0REYxODdFQjUyMzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RUQ0REYxODdFQjUyMzRCAA==\",\"timestamp\":\"1768059366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:08+05:30"} [2026-01-10 21:06:08] [DEBUG] Ignoring event: delivered [2026-01-10 21:06:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RUQ0REYxODdFQjUyMzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RUQ0REYxODdFQjUyMzRCAA==\",\"timestamp\":\"1768059366\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:08+05:30"} [2026-01-10 21:06:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREE5RUQ0REYxODdFQjUyMzRCAA== [2026-01-10 21:06:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:36:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RUNFRkZGQzMyQkM3RTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RUNFRkZGQzMyQkM3RTk2AA==", "timestamp": "1768059371", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:06:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:06:13] [INFO] Sending instructions to 917202000200 [2026-01-10 21:06:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:06:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:06:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "173335ea5da6404b99db05100e336553", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:06:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RUNFRkZGQzMyQkM3RTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RUNFRkZGQzMyQkM3RTk2AA==\",\"timestamp\":\"1768059371\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:14+05:30"} [2026-01-10 21:06:14] [DEBUG] Ignoring event: delivered [2026-01-10 21:06:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RUNFRkZGQzMyQkM3RTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RUNFRkZGQzMyQkM3RTk2AA==\",\"timestamp\":\"1768059371\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:14+05:30"} [2026-01-10 21:06:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI2RUNFRkZGQzMyQkM3RTk2AA== [2026-01-10 21:06:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:36:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQ0UzMERFNDNEM0VGQjU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQ0UzMERFNDNEM0VGQjU5AA==", "timestamp": "1768059377", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:06:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:06:18] [INFO] Sending instructions to 917202000200 [2026-01-10 21:06:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:06:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:06:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "006aabdab639438d8fce2ab6eb38cc17", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:06:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQ0UzMERFNDNEM0VGQjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQ0UzMERFNDNEM0VGQjU5AA==\",\"timestamp\":\"1768059377\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:20+05:30"} [2026-01-10 21:06:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQ0UzMERFNDNEM0VGQjU5AA== [2026-01-10 21:06:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQ0UzMERFNDNEM0VGQjU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVBQ0UzMERFNDNEM0VGQjU5AA==\",\"timestamp\":\"1768059377\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:20+05:30"} [2026-01-10 21:06:21] [DEBUG] Ignoring event: delivered [2026-01-10 21:06:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:36:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1Q0Y0MThFN0VCMzBGOUY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1Q0Y0MThFN0VCMzBGOUY0AA==", "timestamp": "1768059412", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:06:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:06:54] [INFO] Sending instructions to 917202000200 [2026-01-10 21:06:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:06:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1Q0Y0MThFN0VCMzBGOUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1Q0Y0MThFN0VCMzBGOUY0AA==\",\"timestamp\":\"1768059412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:54+05:30"} [2026-01-10 21:06:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1Q0Y0MThFN0VCMzBGOUY0AA== [2026-01-10 21:06:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f4658a757754927aadac426146e993e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:06:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:06:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1Q0Y0MThFN0VCMzBGOUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM1Q0Y0MThFN0VCMzBGOUY0AA==\",\"timestamp\":\"1768059412\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:06:54+05:30"} [2026-01-10 21:06:55] [DEBUG] Ignoring event: delivered [2026-01-10 21:07:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:37:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIwODlERDQ3OUFCMjM4Rjk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIwODlERDQ3OUFCMjM4Rjk2AA==", "timestamp": "1768059418", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:07:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:07:00] [INFO] Sending instructions to 917202000200 [2026-01-10 21:07:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:07:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:07:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7db158d214f04763a34656a1f23720df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:07:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIwODlERDQ3OUFCMjM4Rjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIwODlERDQ3OUFCMjM4Rjk2AA==\",\"timestamp\":\"1768059418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:01+05:30"} [2026-01-10 21:07:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIwODlERDQ3OUFCMjM4Rjk2AA== [2026-01-10 21:07:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIwODlERDQ3OUFCMjM4Rjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIwODlERDQ3OUFCMjM4Rjk2AA==\",\"timestamp\":\"1768059418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:01+05:30"} [2026-01-10 21:07:02] [DEBUG] Ignoring event: delivered [2026-01-10 21:07:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:37:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzMDQxOTdGMjc3MzRDOTQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzMDQxOTdGMjc3MzRDOTQ2AA==", "timestamp": "1768059424", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:07:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:07:05] [INFO] Sending instructions to 917202000200 [2026-01-10 21:07:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:07:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:07:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eda02e432b58448c855ea3eb06905232", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:07:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzMDQxOTdGMjc3MzRDOTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzMDQxOTdGMjc3MzRDOTQ2AA==\",\"timestamp\":\"1768059424\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:05+05:30"} [2026-01-10 21:07:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzMDQxOTdGMjc3MzRDOTQ2AA== [2026-01-10 21:07:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzMDQxOTdGMjc3MzRDOTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQzMDQxOTdGMjc3MzRDOTQ2AA==\",\"timestamp\":\"1768059424\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:06+05:30"} [2026-01-10 21:07:06] [DEBUG] Ignoring event: delivered [2026-01-10 21:07:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:37:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4MkNBQURERkVGMjRFNzcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4MkNBQURERkVGMjRFNzcyAA==", "timestamp": "1768059429", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:07:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:07:10] [INFO] Sending instructions to 917202000200 [2026-01-10 21:07:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:07:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:07:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6dfe797d836c401d91af65f0a5f401f6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4MkNBQURERkVGMjRFNzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4MkNBQURERkVGMjRFNzcyAA==\",\"timestamp\":\"1768059429\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:11+05:30"} [2026-01-10 21:07:12] [DEBUG] Ignoring event: delivered [2026-01-10 21:07:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4MkNBQURERkVGMjRFNzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4MkNBQURERkVGMjRFNzcyAA==\",\"timestamp\":\"1768059429\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:11+05:30"} [2026-01-10 21:07:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTc4MkNBQURERkVGMjRFNzcyAA== [2026-01-10 21:07:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:37:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzNDEyNkUxMzk3MzE2NjMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzNDEyNkUxMzk3MzE2NjMyAA==", "timestamp": "1768059464", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:07:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:07:46] [INFO] Sending instructions to 917202000200 [2026-01-10 21:07:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:07:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:07:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c96f6c8b5c43433088646a134ac47690", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:07:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzNDEyNkUxMzk3MzE2NjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzNDEyNkUxMzk3MzE2NjMyAA==\",\"timestamp\":\"1768059464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:47+05:30"} [2026-01-10 21:07:48] [DEBUG] Ignoring event: delivered [2026-01-10 21:07:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzNDEyNkUxMzk3MzE2NjMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzNDEyNkUxMzk3MzE2NjMyAA==\",\"timestamp\":\"1768059464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:47+05:30"} [2026-01-10 21:07:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzNDEyNkUxMzk3MzE2NjMyAA== [2026-01-10 21:07:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:37:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNDM2RkJERUVCQzlDODYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNDM2RkJERUVCQzlDODYzAA==", "timestamp": "1768059470", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:07:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:07:52] [INFO] Sending instructions to 917202000200 [2026-01-10 21:07:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:07:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:07:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "971e0bd28bcc47f78ed7464384878462", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:07:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNDM2RkJERUVCQzlDODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNDM2RkJERUVCQzlDODYzAA==\",\"timestamp\":\"1768059470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:53+05:30"} [2026-01-10 21:07:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNDM2RkJERUVCQzlDODYzAA== [2026-01-10 21:07:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNDM2RkJERUVCQzlDODYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJBNDM2RkJERUVCQzlDODYzAA==\",\"timestamp\":\"1768059470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:07:53+05:30"} [2026-01-10 21:07:54] [DEBUG] Ignoring event: delivered [2026-01-10 21:07:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:37:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0ODYxNzkwQzVBNkM2NjdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0ODYxNzkwQzVBNkM2NjdFAA==", "timestamp": "1768059476", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:07:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:07:57] [INFO] Sending instructions to 917202000200 [2026-01-10 21:07:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:07:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:07:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a916170717304582851817d44e2c89fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:08:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0ODYxNzkwQzVBNkM2NjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0ODYxNzkwQzVBNkM2NjdFAA==\",\"timestamp\":\"1768059476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:08:00+05:30"} [2026-01-10 21:08:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0ODYxNzkwQzVBNkM2NjdFAA== [2026-01-10 21:08:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:07:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0ODYxNzkwQzVBNkM2NjdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM0ODYxNzkwQzVBNkM2NjdFAA==\",\"timestamp\":\"1768059476\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:08:00+05:30"} [2026-01-10 21:08:00] [DEBUG] Ignoring event: delivered [2026-01-10 21:08:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:38:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQ0Y5QkE0QzIyNTZGNTUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQ0Y5QkE0QzIyNTZGNTUxAA==", "timestamp": "1768059512", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:08:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:08:34] [INFO] Sending instructions to 917202000200 [2026-01-10 21:08:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:08:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:08:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9adcf3809b3c43f5ae6c31b4b3fc9d42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:08:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQ0Y5QkE0QzIyNTZGNTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQ0Y5QkE0QzIyNTZGNTUxAA==\",\"timestamp\":\"1768059512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:08:35+05:30"} [2026-01-10 21:08:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQ0Y5QkE0QzIyNTZGNTUxAA== [2026-01-10 21:08:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:08:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQ0Y5QkE0QzIyNTZGNTUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOURFQ0Y5QkE0QzIyNTZGNTUxAA==\",\"timestamp\":\"1768059512\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:08:35+05:30"} [2026-01-10 21:08:36] [DEBUG] Ignoring event: delivered [2026-01-10 21:08:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:38:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRkI1N0EzODcwOTlFNDE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRkI1N0EzODcwOTlFNDE0AA==", "timestamp": "1768059518", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:08:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:08:39] [INFO] Sending instructions to 917202000200 [2026-01-10 21:08:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:08:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:08:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e0598eb9340d4de89fba987c32df5fea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:08:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRkI1N0EzODcwOTlFNDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRkI1N0EzODcwOTlFNDE0AA==\",\"timestamp\":\"1768059518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:08:40+05:30"} [2026-01-10 21:08:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRkI1N0EzODcwOTlFNDE0AA== [2026-01-10 21:08:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:08:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRkI1N0EzODcwOTlFNDE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEyRkI1N0EzODcwOTlFNDE0AA==\",\"timestamp\":\"1768059518\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:08:40+05:30"} [2026-01-10 21:08:40] [DEBUG] Ignoring event: delivered [2026-01-10 21:08:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:38:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDRjcxNEU1MDU1ODlDOEU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDRjcxNEU1MDU1ODlDOEU5AA==", "timestamp": "1768059523", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:08:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:08:45] [INFO] Sending instructions to 917202000200 [2026-01-10 21:08:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:08:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:08:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bca3e068d0174d2298851d21a03afe6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDRjcxNEU1MDU1ODlDOEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDRjcxNEU1MDU1ODlDOEU5AA==\",\"timestamp\":\"1768059523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:08:45+05:30"} [2026-01-10 21:08:46] [DEBUG] Ignoring event: delivered [2026-01-10 21:08:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:08:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDRjcxNEU1MDU1ODlDOEU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDRjcxNEU1MDU1ODlDOEU5AA==\",\"timestamp\":\"1768059523\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:08:45+05:30"} [2026-01-10 21:08:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEZDRjcxNEU1MDU1ODlDOEU5AA== [2026-01-10 21:09:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:39:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4Rjg4REMyODg4MjczNzZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4Rjg4REMyODg4MjczNzZFAA==", "timestamp": "1768059559", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:09:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:09:21] [INFO] Sending instructions to 917202000200 [2026-01-10 21:09:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:09:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:09:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "943e7433590f4ab69bad5b3ed0c9aeed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:09:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:09:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4Rjg4REMyODg4MjczNzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4Rjg4REMyODg4MjczNzZFAA==\",\"timestamp\":\"1768059559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:09:22+05:30"} [2026-01-10 21:09:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4Rjg4REMyODg4MjczNzZFAA== [2026-01-10 21:09:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:09:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4Rjg4REMyODg4MjczNzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM4Rjg4REMyODg4MjczNzZFAA==\",\"timestamp\":\"1768059559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:09:22+05:30"} [2026-01-10 21:09:23] [DEBUG] Ignoring event: delivered [2026-01-10 21:09:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:39:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQjhDNzYzOENDNUZDRTc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQjhDNzYzOENDNUZDRTc2AA==", "timestamp": "1768059564", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:09:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:09:27] [INFO] Sending instructions to 917202000200 [2026-01-10 21:09:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:09:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:09:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cc9fa96419b4cc19d06b6ac9670648b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:09:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:09:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQjhDNzYzOENDNUZDRTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQjhDNzYzOENDNUZDRTc2AA==\",\"timestamp\":\"1768059564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:09:28+05:30"} [2026-01-10 21:09:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQjhDNzYzOENDNUZDRTc2AA== [2026-01-10 21:09:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:09:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQjhDNzYzOENDNUZDRTc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMzQjhDNzYzOENDNUZDRTc2AA==\",\"timestamp\":\"1768059564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:09:28+05:30"} [2026-01-10 21:09:28] [DEBUG] Ignoring event: delivered [2026-01-10 21:09:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:39:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQjM0NTFGRDUxNkQ4QTA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQjM0NTFGRDUxNkQ4QTA5AA==", "timestamp": "1768059570", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:09:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:09:32] [INFO] Sending instructions to 917202000200 [2026-01-10 21:09:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:09:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:09:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b72131ccb254a98831eaadc435cd070", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQjM0NTFGRDUxNkQ4QTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQjM0NTFGRDUxNkQ4QTA5AA==\",\"timestamp\":\"1768059570\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:09:32+05:30"} [2026-01-10 21:09:33] [DEBUG] Ignoring event: delivered [2026-01-10 21:09:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:09:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQjM0NTFGRDUxNkQ4QTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQjM0NTFGRDUxNkQ4QTA5AA==\",\"timestamp\":\"1768059570\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:09:32+05:30"} [2026-01-10 21:09:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdEQjM0NTFGRDUxNkQ4QTA5AA== [2026-01-10 21:09:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:39:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRjg2Mzg2OThFNkQxM0QyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRjg2Mzg2OThFNkQxM0QyAA==", "timestamp": "1768059575", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:09:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:09:37] [INFO] Sending instructions to 917202000200 [2026-01-10 21:09:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:09:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:09:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcd9132f771f458292dd83159432d611", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:09:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRjg2Mzg2OThFNkQxM0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRjg2Mzg2OThFNkQxM0QyAA==\",\"timestamp\":\"1768059575\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:09:39+05:30"} [2026-01-10 21:09:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRjg2Mzg2OThFNkQxM0QyAA== [2026-01-10 21:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:09:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRjg2Mzg2OThFNkQxM0QyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzhGRjg2Mzg2OThFNkQxM0QyAA==\",\"timestamp\":\"1768059575\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:09:39+05:30"} [2026-01-10 21:09:40] [DEBUG] Ignoring event: delivered [2026-01-10 21:10:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:40:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyN0UzM0I1MjZCN0I5QThBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyN0UzM0I1MjZCN0I5QThBAA==", "timestamp": "1768059611", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:10:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:10:13] [INFO] Sending instructions to 917202000200 [2026-01-10 21:10:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:10:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:10:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3963eae9b023485e9a39c4cdd273a381", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:10:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:10:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyN0UzM0I1MjZCN0I5QThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyN0UzM0I1MjZCN0I5QThBAA==\",\"timestamp\":\"1768059611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:10:13+05:30"} [2026-01-10 21:10:14] [DEBUG] Ignoring event: delivered [2026-01-10 21:10:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:10:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyN0UzM0I1MjZCN0I5QThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyN0UzM0I1MjZCN0I5QThBAA==\",\"timestamp\":\"1768059611\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:10:13+05:30"} [2026-01-10 21:10:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUIyN0UzM0I1MjZCN0I5QThBAA== [2026-01-10 21:10:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:40:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1M0QzNjUwQTNBMkNENjE3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1M0QzNjUwQTNBMkNENjE3AA==", "timestamp": "1768059617", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:10:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:10:19] [INFO] Sending instructions to 917202000200 [2026-01-10 21:10:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:10:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:10:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "507d448708994127b32de0e9f4bd87f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:10:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:10:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1M0QzNjUwQTNBMkNENjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1M0QzNjUwQTNBMkNENjE3AA==\",\"timestamp\":\"1768059617\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:10:19+05:30"} [2026-01-10 21:10:19] [DEBUG] Ignoring event: delivered [2026-01-10 21:10:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:10:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1M0QzNjUwQTNBMkNENjE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1M0QzNjUwQTNBMkNENjE3AA==\",\"timestamp\":\"1768059617\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:10:19+05:30"} [2026-01-10 21:10:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjY1M0QzNjUwQTNBMkNENjE3AA== [2026-01-10 21:10:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:40:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQkY4NzVBRDc3ODlGNTJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQkY4NzVBRDc3ODlGNTJFAA==", "timestamp": "1768059622", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:10:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:10:24] [INFO] Sending instructions to 917202000200 [2026-01-10 21:10:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:10:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:10:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d1bbe5051034be5a08305344135aa7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:10:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:40:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwOUJFMEMzNUJEODcyNTFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwOUJFMEMzNUJEODcyNTFBAA==", "timestamp": "1768059628", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:10:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:10:30] [INFO] Sending instructions to 917202000200 [2026-01-10 21:10:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:10:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:10:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "965d4a4b2cc24f27ab05f769b8c837e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:10:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:10:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQkY4NzVBRDc3ODlGNTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQkY4NzVBRDc3ODlGNTJFAA==\",\"timestamp\":\"1768059622\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:10:30+05:30"} [2026-01-10 21:10:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQkY4NzVBRDc3ODlGNTJFAA== [2026-01-10 21:10:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:10:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQkY4NzVBRDc3ODlGNTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjRFQkY4NzVBRDc3ODlGNTJFAA==\",\"timestamp\":\"1768059622\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:10:30+05:30"} [2026-01-10 21:10:30] [DEBUG] Ignoring event: delivered [2026-01-10 21:10:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:10:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwOUJFMEMzNUJEODcyNTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwOUJFMEMzNUJEODcyNTFBAA==\",\"timestamp\":\"1768059628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:10:30+05:30"} [2026-01-10 21:10:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwOUJFMEMzNUJEODcyNTFBAA== [2026-01-10 21:10:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:10:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwOUJFMEMzNUJEODcyNTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MwOUJFMEMzNUJEODcyNTFBAA==\",\"timestamp\":\"1768059628\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:10:30+05:30"} [2026-01-10 21:10:30] [DEBUG] Ignoring event: delivered [2026-01-10 21:11:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:41:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzkxQTRCOEEyMkU0NkJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzkxQTRCOEEyMkU0NkJGAA==", "timestamp": "1768059664", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:11:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:11:06] [INFO] Sending instructions to 917202000200 [2026-01-10 21:11:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:11:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:11:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cee77804019745b29fc1ac96a08f6053", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:11:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzkxQTRCOEEyMkU0NkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzkxQTRCOEEyMkU0NkJGAA==\",\"timestamp\":\"1768059664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:08+05:30"} [2026-01-10 21:11:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzkxQTRCOEEyMkU0NkJGAA== [2026-01-10 21:11:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzkxQTRCOEEyMkU0NkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FCMzkxQTRCOEEyMkU0NkJGAA==\",\"timestamp\":\"1768059664\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:08+05:30"} [2026-01-10 21:11:09] [DEBUG] Ignoring event: delivered [2026-01-10 21:11:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:41:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQkY1NDM4QUVDQjlGODA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQkY1NDM4QUVDQjlGODA2AA==", "timestamp": "1768059670", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:11:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:11:11] [INFO] Sending instructions to 917202000200 [2026-01-10 21:11:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:11:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:11:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0241698a80724b929f522fcfa783a247", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:11:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQkY1NDM4QUVDQjlGODA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQkY1NDM4QUVDQjlGODA2AA==\",\"timestamp\":\"1768059670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:11+05:30"} [2026-01-10 21:11:12] [DEBUG] Ignoring event: delivered [2026-01-10 21:11:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQkY1NDM4QUVDQjlGODA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQkY1NDM4QUVDQjlGODA2AA==\",\"timestamp\":\"1768059670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:11+05:30"} [2026-01-10 21:11:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTIyQkY1NDM4QUVDQjlGODA2AA== [2026-01-10 21:11:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:41:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcxQUQ1Q0NBQzlCQ0IzNTgxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcxQUQ1Q0NBQzlCQ0IzNTgxAA==", "timestamp": "1768059675", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:11:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:11:17] [INFO] Sending instructions to 917202000200 [2026-01-10 21:11:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:11:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:11:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a8ef3999e1147529ce0162a2c094ab8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcxQUQ1Q0NBQzlCQ0IzNTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcxQUQ1Q0NBQzlCQ0IzNTgxAA==\",\"timestamp\":\"1768059675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:19+05:30"} [2026-01-10 21:11:19] [DEBUG] Ignoring event: delivered [2026-01-10 21:11:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcxQUQ1Q0NBQzlCQ0IzNTgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcxQUQ1Q0NBQzlCQ0IzNTgxAA==\",\"timestamp\":\"1768059675\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:19+05:30"} [2026-01-10 21:11:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODcxQUQ1Q0NBQzlCQ0IzNTgxAA== [2026-01-10 21:11:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:41:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMDVENUM3NkU0MzdCRTg5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMDVENUM3NkU0MzdCRTg5AA==", "timestamp": "1768059681", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:11:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:11:23] [INFO] Sending instructions to 917202000200 [2026-01-10 21:11:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:11:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:11:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db455e0824404951921f8073a9ded609", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:11:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMDVENUM3NkU0MzdCRTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMDVENUM3NkU0MzdCRTg5AA==\",\"timestamp\":\"1768059681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:25+05:30"} [2026-01-10 21:11:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMDVENUM3NkU0MzdCRTg5AA== [2026-01-10 21:11:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMDVENUM3NkU0MzdCRTg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIyMDVENUM3NkU0MzdCRTg5AA==\",\"timestamp\":\"1768059681\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:25+05:30"} [2026-01-10 21:11:25] [DEBUG] Ignoring event: delivered [2026-01-10 21:11:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:41:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QzY4M0Q0NjlBQUMzNzNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QzY4M0Q0NjlBQUMzNzNEAA==", "timestamp": "1768059687", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:11:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:11:29] [INFO] Sending instructions to 917202000200 [2026-01-10 21:11:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:11:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:11:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7da959dacafa4af694309601c47b6d90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:11:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QzY4M0Q0NjlBQUMzNzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QzY4M0Q0NjlBQUMzNzNEAA==\",\"timestamp\":\"1768059687\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:30+05:30"} [2026-01-10 21:11:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QzY4M0Q0NjlBQUMzNzNEAA== [2026-01-10 21:11:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QzY4M0Q0NjlBQUMzNzNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjg2QzY4M0Q0NjlBQUMzNzNEAA==\",\"timestamp\":\"1768059687\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:30+05:30"} [2026-01-10 21:11:31] [DEBUG] Ignoring event: delivered [2026-01-10 21:11:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:41:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU4RDE0NDZDRDRDMzgyODJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU4RDE0NDZDRDRDMzgyODJEAA==", "timestamp": "1768059693", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:11:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:11:35] [INFO] Sending instructions to 917202000200 [2026-01-10 21:11:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:11:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:11:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a3c25c26fc143afb51f9e56205bf639", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:11:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU4RDE0NDZDRDRDMzgyODJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU4RDE0NDZDRDRDMzgyODJEAA==\",\"timestamp\":\"1768059693\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:35+05:30"} [2026-01-10 21:11:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU4RDE0NDZDRDRDMzgyODJEAA== [2026-01-10 21:11:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU4RDE0NDZDRDRDMzgyODJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUU4RDE0NDZDRDRDMzgyODJEAA==\",\"timestamp\":\"1768059693\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:35+05:30"} [2026-01-10 21:11:36] [DEBUG] Ignoring event: delivered [2026-01-10 21:11:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:41:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2OENDOUFDRDY0NjNDQTk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2OENDOUFDRDY0NjNDQTk3AA==", "timestamp": "1768059698", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:11:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:11:40] [INFO] Sending instructions to 917202000200 [2026-01-10 21:11:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:11:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:11:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61556e9f48bc4c67876a9349c81bf646", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:11:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2OENDOUFDRDY0NjNDQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2OENDOUFDRDY0NjNDQTk3AA==\",\"timestamp\":\"1768059698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:40+05:30"} [2026-01-10 21:11:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2OENDOUFDRDY0NjNDQTk3AA== [2026-01-10 21:11:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:11:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2OENDOUFDRDY0NjNDQTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEY2OENDOUFDRDY0NjNDQTk3AA==\",\"timestamp\":\"1768059698\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:11:40+05:30"} [2026-01-10 21:11:41] [DEBUG] Ignoring event: delivered [2026-01-10 21:12:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:42:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGQTcxQTAxQkYwNEMwMUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGQTcxQTAxQkYwNEMwMUExAA==", "timestamp": "1768059734", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:12:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:12:16] [INFO] Sending instructions to 917202000200 [2026-01-10 21:12:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:12:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:12:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a49d6510785455fa7aaeef026106f48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:12:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:12:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGQTcxQTAxQkYwNEMwMUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGQTcxQTAxQkYwNEMwMUExAA==\",\"timestamp\":\"1768059734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:12:17+05:30"} [2026-01-10 21:12:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGQTcxQTAxQkYwNEMwMUExAA== [2026-01-10 21:12:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:12:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGQTcxQTAxQkYwNEMwMUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUZGQTcxQTAxQkYwNEMwMUExAA==\",\"timestamp\":\"1768059734\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:12:17+05:30"} [2026-01-10 21:12:17] [DEBUG] Ignoring event: delivered [2026-01-10 21:12:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:42:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk5QjBFREUxNDRBNzYwRkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk5QjBFREUxNDRBNzYwRkI1AA==", "timestamp": "1768059740", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:12:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:12:22] [INFO] Sending instructions to 917202000200 [2026-01-10 21:12:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:12:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:12:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c09c47fdf5b4a4abe1690090308475b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk5QjBFREUxNDRBNzYwRkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk5QjBFREUxNDRBNzYwRkI1AA==\",\"timestamp\":\"1768059740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:12:23+05:30"} [2026-01-10 21:12:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk5QjBFREUxNDRBNzYwRkI1AA== [2026-01-10 21:12:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:12:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk5QjBFREUxNDRBNzYwRkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk5QjBFREUxNDRBNzYwRkI1AA==\",\"timestamp\":\"1768059740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:12:23+05:30"} [2026-01-10 21:12:24] [DEBUG] Ignoring event: delivered [2026-01-10 21:12:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:42:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2NkFCREY4QjE3NDhCQTMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2NkFCREY4QjE3NDhCQTMxAA==", "timestamp": "1768059776", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:12:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:12:58] [INFO] Sending instructions to 917202000200 [2026-01-10 21:12:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:12:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:12:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61b1309fa1304ac2a8d4d66adfa9c02c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2NkFCREY4QjE3NDhCQTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2NkFCREY4QjE3NDhCQTMxAA==\",\"timestamp\":\"1768059776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:01+05:30"} [2026-01-10 21:13:02] [DEBUG] Ignoring event: delivered [2026-01-10 21:13:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:12:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2NkFCREY4QjE3NDhCQTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2NkFCREY4QjE3NDhCQTMxAA==\",\"timestamp\":\"1768059776\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:01+05:30"} [2026-01-10 21:13:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjI2NkFCREY4QjE3NDhCQTMxAA== [2026-01-10 21:13:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:43:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJCQzczRTYyM0E1QjhGRDk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJCQzczRTYyM0E1QjhGRDk2AA==", "timestamp": "1768059781", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:13:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:13:03] [INFO] Sending instructions to 917202000200 [2026-01-10 21:13:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:13:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:13:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd06bc364cd54590a83ea9dd4c832f3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:13:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJCQzczRTYyM0E1QjhGRDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJCQzczRTYyM0E1QjhGRDk2AA==\",\"timestamp\":\"1768059781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:04+05:30"} [2026-01-10 21:13:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJCQzczRTYyM0E1QjhGRDk2AA== [2026-01-10 21:13:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJCQzczRTYyM0E1QjhGRDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJCQzczRTYyM0E1QjhGRDk2AA==\",\"timestamp\":\"1768059781\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:04+05:30"} [2026-01-10 21:13:05] [DEBUG] Ignoring event: delivered [2026-01-10 21:13:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:43:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3N0Q3QTI2NDYxMUQ2RkJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3N0Q3QTI2NDYxMUQ2RkJEAA==", "timestamp": "1768059787", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:13:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:13:08] [INFO] Sending instructions to 917202000200 [2026-01-10 21:13:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:13:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:13:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "910b6114b5e54dabb3cbd7cd442e4dc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:13:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3N0Q3QTI2NDYxMUQ2RkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3N0Q3QTI2NDYxMUQ2RkJEAA==\",\"timestamp\":\"1768059787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:09+05:30"} [2026-01-10 21:13:10] [DEBUG] Ignoring event: delivered [2026-01-10 21:13:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3N0Q3QTI2NDYxMUQ2RkJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3N0Q3QTI2NDYxMUQ2RkJEAA==\",\"timestamp\":\"1768059787\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:09+05:30"} [2026-01-10 21:13:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUU3N0Q3QTI2NDYxMUQ2RkJEAA== [2026-01-10 21:13:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:43:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBQzE3NjA1MjY4MUQ4MjRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBQzE3NjA1MjY4MUQ4MjRCAA==", "timestamp": "1768059823", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:13:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:13:45] [INFO] Sending instructions to 917202000200 [2026-01-10 21:13:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:13:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:13:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "553b89e04b904f0fb2adfc47fa8be7c8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBQzE3NjA1MjY4MUQ4MjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBQzE3NjA1MjY4MUQ4MjRCAA==\",\"timestamp\":\"1768059823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:45+05:30"} [2026-01-10 21:13:46] [DEBUG] Ignoring event: delivered [2026-01-10 21:13:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBQzE3NjA1MjY4MUQ4MjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBQzE3NjA1MjY4MUQ4MjRCAA==\",\"timestamp\":\"1768059823\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:45+05:30"} [2026-01-10 21:13:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJBQzE3NjA1MjY4MUQ4MjRCAA== [2026-01-10 21:13:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:43:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E4OTc0M0YwQjZEMUMzNUIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E4OTc0M0YwQjZEMUMzNUIzAA==", "timestamp": "1768059829", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:13:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:13:50] [INFO] Sending instructions to 917202000200 [2026-01-10 21:13:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:13:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:13:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2abf642803e44874ac8b988329eb1419", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:13:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E4OTc0M0YwQjZEMUMzNUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E4OTc0M0YwQjZEMUMzNUIzAA==\",\"timestamp\":\"1768059829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:51+05:30"} [2026-01-10 21:13:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E4OTc0M0YwQjZEMUMzNUIzAA== [2026-01-10 21:13:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E4OTc0M0YwQjZEMUMzNUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E4OTc0M0YwQjZEMUMzNUIzAA==\",\"timestamp\":\"1768059829\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:51+05:30"} [2026-01-10 21:13:51] [DEBUG] Ignoring event: delivered [2026-01-10 21:13:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:43:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4OTQ5MTU1NDM1NDg3NDYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4OTQ5MTU1NDM1NDg3NDYyAA==", "timestamp": "1768059834", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:13:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:13:56] [INFO] Sending instructions to 917202000200 [2026-01-10 21:13:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:13:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:13:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97526d1f2b1e47f19a65232df723162e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:13:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4OTQ5MTU1NDM1NDg3NDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4OTQ5MTU1NDM1NDg3NDYyAA==\",\"timestamp\":\"1768059834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:57+05:30"} [2026-01-10 21:13:57] [DEBUG] Ignoring event: delivered [2026-01-10 21:13:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:13:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4OTQ5MTU1NDM1NDg3NDYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4OTQ5MTU1NDM1NDg3NDYyAA==\",\"timestamp\":\"1768059834\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:13:57+05:30"} [2026-01-10 21:13:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQ4OTQ5MTU1NDM1NDg3NDYyAA== [2026-01-10 21:14:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:44:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3NTkxRkZCMjBCQzhDRDEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3NTkxRkZCMjBCQzhDRDEyAA==", "timestamp": "1768059839", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:14:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:14:01] [INFO] Sending instructions to 917202000200 [2026-01-10 21:14:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:14:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:14:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c9ffa5cbd19940e5896f45c593151d6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3NTkxRkZCMjBCQzhDRDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3NTkxRkZCMjBCQzhDRDEyAA==\",\"timestamp\":\"1768059839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:02+05:30"} [2026-01-10 21:14:03] [DEBUG] Ignoring event: delivered [2026-01-10 21:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3NTkxRkZCMjBCQzhDRDEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3NTkxRkZCMjBCQzhDRDEyAA==\",\"timestamp\":\"1768059839\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:02+05:30"} [2026-01-10 21:14:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U3NTkxRkZCMjBCQzhDRDEyAA== [2026-01-10 21:14:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:44:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NzlBMTVDMzAzMkQ2RTQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NzlBMTVDMzAzMkQ2RTQ0AA==", "timestamp": "1768059875", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:14:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:14:37] [INFO] Sending instructions to 917202000200 [2026-01-10 21:14:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:14:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:14:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec63b84f721849c1aaed050b45e4c933", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NzlBMTVDMzAzMkQ2RTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NzlBMTVDMzAzMkQ2RTQ0AA==\",\"timestamp\":\"1768059875\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:38+05:30"} [2026-01-10 21:14:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NzlBMTVDMzAzMkQ2RTQ0AA== [2026-01-10 21:14:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NzlBMTVDMzAzMkQ2RTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U0NzlBMTVDMzAzMkQ2RTQ0AA==\",\"timestamp\":\"1768059875\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:38+05:30"} [2026-01-10 21:14:39] [DEBUG] Ignoring event: delivered [2026-01-10 21:14:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:44:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QzUwNzYzNENERkMxRDQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QzUwNzYzNENERkMxRDQ2AA==", "timestamp": "1768059881", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:14:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:14:43] [INFO] Sending instructions to 917202000200 [2026-01-10 21:14:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:14:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:14:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d468a880d6d643c785bcb7b0a0528172", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:14:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QzUwNzYzNENERkMxRDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QzUwNzYzNENERkMxRDQ2AA==\",\"timestamp\":\"1768059881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:43+05:30"} [2026-01-10 21:14:44] [DEBUG] Ignoring event: delivered [2026-01-10 21:14:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QzUwNzYzNENERkMxRDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QzUwNzYzNENERkMxRDQ2AA==\",\"timestamp\":\"1768059881\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:43+05:30"} [2026-01-10 21:14:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDQ4QzUwNzYzNENERkMxRDQ2AA== [2026-01-10 21:14:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:44:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIxMkUyMENDNTZEMkQ3NzE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIxMkUyMENDNTZEMkQ3NzE5AA==", "timestamp": "1768059886", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:14:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:14:48] [INFO] Sending instructions to 917202000200 [2026-01-10 21:14:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:14:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:14:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "884c3368407b449e8a2a29857c6e80e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:14:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIxMkUyMENDNTZEMkQ3NzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIxMkUyMENDNTZEMkQ3NzE5AA==\",\"timestamp\":\"1768059886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:49+05:30"} [2026-01-10 21:14:50] [DEBUG] Ignoring event: delivered [2026-01-10 21:14:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIxMkUyMENDNTZEMkQ3NzE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIxMkUyMENDNTZEMkQ3NzE5AA==\",\"timestamp\":\"1768059886\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:49+05:30"} [2026-01-10 21:14:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjIxMkUyMENDNTZEMkQ3NzE5AA== [2026-01-10 21:14:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:44:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzU4OTA3MTUzQUZBRkVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzU4OTA3MTUzQUZBRkVCAA==", "timestamp": "1768059891", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:14:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:14:53] [INFO] Sending instructions to 917202000200 [2026-01-10 21:14:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:14:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:14:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1b8792f0eb4d4006a0e708267511bb91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:14:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzU4OTA3MTUzQUZBRkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzU4OTA3MTUzQUZBRkVCAA==\",\"timestamp\":\"1768059891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:56+05:30"} [2026-01-10 21:14:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzU4OTA3MTUzQUZBRkVCAA== [2026-01-10 21:14:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzU4OTA3MTUzQUZBRkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZBMzU4OTA3MTUzQUZBRkVCAA==\",\"timestamp\":\"1768059891\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:56+05:30"} [2026-01-10 21:14:56] [DEBUG] Ignoring event: delivered [2026-01-10 21:14:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:44:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4NjE5MjBCMkYwNTk4MEM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4NjE5MjBCMkYwNTk4MEM4AA==", "timestamp": "1768059897", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:14:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:14:58] [INFO] Sending instructions to 917202000200 [2026-01-10 21:14:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:14:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:14:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8561a4cf1af24ef095ae2756f08a921d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:14:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4NjE5MjBCMkYwNTk4MEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4NjE5MjBCMkYwNTk4MEM4AA==\",\"timestamp\":\"1768059897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:58+05:30"} [2026-01-10 21:14:59] [DEBUG] Ignoring event: delivered [2026-01-10 21:14:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:14:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4NjE5MjBCMkYwNTk4MEM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4NjE5MjBCMkYwNTk4MEM4AA==\",\"timestamp\":\"1768059897\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:14:58+05:30"} [2026-01-10 21:14:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTA4NjE5MjBCMkYwNTk4MEM4AA== [2026-01-10 21:15:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:45:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGMDUwRUZFODBFNjA3Njk0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGMDUwRUZFODBFNjA3Njk0AA==", "timestamp": "1768059932", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:15:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:15:34] [INFO] Sending instructions to 917202000200 [2026-01-10 21:15:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:15:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:15:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8bb010fa20341fbb6004d0273dd5a74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:15:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:15:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGMDUwRUZFODBFNjA3Njk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGMDUwRUZFODBFNjA3Njk0AA==\",\"timestamp\":\"1768059932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:15:35+05:30"} [2026-01-10 21:15:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGMDUwRUZFODBFNjA3Njk0AA== [2026-01-10 21:15:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:15:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGMDUwRUZFODBFNjA3Njk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlGMDUwRUZFODBFNjA3Njk0AA==\",\"timestamp\":\"1768059932\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:15:35+05:30"} [2026-01-10 21:15:36] [DEBUG] Ignoring event: delivered [2026-01-10 21:15:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:45:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE4NDJGNTA3ODZBNkEwQkY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE4NDJGNTA3ODZBNkEwQkY4AA==", "timestamp": "1768059938", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:15:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:15:40] [INFO] Sending instructions to 917202000200 [2026-01-10 21:15:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:15:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:15:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae208720dba3471bb13f6bf1f6541ea4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:15:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE4NDJGNTA3ODZBNkEwQkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE4NDJGNTA3ODZBNkEwQkY4AA==\",\"timestamp\":\"1768059938\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:15:42+05:30"} [2026-01-10 21:15:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE4NDJGNTA3ODZBNkEwQkY4AA== [2026-01-10 21:15:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:15:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE4NDJGNTA3ODZBNkEwQkY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE4NDJGNTA3ODZBNkEwQkY4AA==\",\"timestamp\":\"1768059938\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:15:42+05:30"} [2026-01-10 21:15:42] [DEBUG] Ignoring event: delivered [2026-01-10 21:15:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:45:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NUJFMkE1NUFDRTI0Rjg4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NUJFMkE1NUFDRTI0Rjg4AA==", "timestamp": "1768059943", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:15:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:15:45] [INFO] Sending instructions to 917202000200 [2026-01-10 21:15:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:15:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:15:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3327bac9dffd4423ac596a9cf67b63ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NUJFMkE1NUFDRTI0Rjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NUJFMkE1NUFDRTI0Rjg4AA==\",\"timestamp\":\"1768059943\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:15:46+05:30"} [2026-01-10 21:15:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NUJFMkE1NUFDRTI0Rjg4AA== [2026-01-10 21:15:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:15:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NUJFMkE1NUFDRTI0Rjg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQ4NUJFMkE1NUFDRTI0Rjg4AA==\",\"timestamp\":\"1768059943\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:15:46+05:30"} [2026-01-10 21:15:47] [DEBUG] Ignoring event: delivered [2026-01-10 21:16:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:46:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDNEM2QzI3NjMyQUFENzg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDNEM2QzI3NjMyQUFENzg5AA==", "timestamp": "1768059980", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:16:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:16:22] [INFO] Sending instructions to 917202000200 [2026-01-10 21:16:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:16:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:16:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "405421ea0de5429d9f3fa06703c0ada1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:16:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:16:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDNEM2QzI3NjMyQUFENzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDNEM2QzI3NjMyQUFENzg5AA==\",\"timestamp\":\"1768059980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:16:24+05:30"} [2026-01-10 21:16:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDNEM2QzI3NjMyQUFENzg5AA== [2026-01-10 21:16:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:16:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDNEM2QzI3NjMyQUFENzg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdDNEM2QzI3NjMyQUFENzg5AA==\",\"timestamp\":\"1768059980\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:16:24+05:30"} [2026-01-10 21:16:25] [DEBUG] Ignoring event: delivered [2026-01-10 21:16:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:46:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQUQ3ODMyNTgyOTk5MjkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQUQ3ODMyNTgyOTk5MjkwAA==", "timestamp": "1768059986", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:16:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:16:27] [INFO] Sending instructions to 917202000200 [2026-01-10 21:16:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:16:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:16:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f476bb73617486c95e96382d08e1664", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:16:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:16:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQUQ3ODMyNTgyOTk5MjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQUQ3ODMyNTgyOTk5MjkwAA==\",\"timestamp\":\"1768059986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:16:28+05:30"} [2026-01-10 21:16:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQUQ3ODMyNTgyOTk5MjkwAA== [2026-01-10 21:16:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:16:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQUQ3ODMyNTgyOTk5MjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZFQUQ3ODMyNTgyOTk5MjkwAA==\",\"timestamp\":\"1768059986\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:16:28+05:30"} [2026-01-10 21:16:29] [DEBUG] Ignoring event: delivered [2026-01-10 21:16:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:46:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNGQ0E2QTc3NUJDODhEQTQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNGQ0E2QTc3NUJDODhEQTQ3AA==", "timestamp": "1768059991", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:16:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:16:33] [INFO] Sending instructions to 917202000200 [2026-01-10 21:16:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:16:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:16:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "677f1eea51c04261a445d735c453a115", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNGQ0E2QTc3NUJDODhEQTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNGQ0E2QTc3NUJDODhEQTQ3AA==\",\"timestamp\":\"1768059991\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:16:35+05:30"} [2026-01-10 21:16:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNGQ0E2QTc3NUJDODhEQTQ3AA== [2026-01-10 21:16:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:16:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNGQ0E2QTc3NUJDODhEQTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkNGQ0E2QTc3NUJDODhEQTQ3AA==\",\"timestamp\":\"1768059991\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:16:35+05:30"} [2026-01-10 21:16:36] [DEBUG] Ignoring event: delivered [2026-01-10 21:16:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:46:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczRDBBMTc1Rjc2MzFERkQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczRDBBMTc1Rjc2MzFERkQzAA==", "timestamp": "1768059997", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:16:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:16:38] [INFO] Sending instructions to 917202000200 [2026-01-10 21:16:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:16:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:16:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc71f346435f4b4c90fc8b036e53cb20", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:16:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:16:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczRDBBMTc1Rjc2MzFERkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczRDBBMTc1Rjc2MzFERkQzAA==\",\"timestamp\":\"1768059997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:16:39+05:30"} [2026-01-10 21:16:39] [DEBUG] Ignoring event: delivered [2026-01-10 21:16:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:16:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczRDBBMTc1Rjc2MzFERkQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczRDBBMTc1Rjc2MzFERkQzAA==\",\"timestamp\":\"1768059997\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:16:39+05:30"} [2026-01-10 21:16:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTczRDBBMTc1Rjc2MzFERkQzAA== [2026-01-10 21:17:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:47:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxRTA2QkM5NkQzNjJCNDcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxRTA2QkM5NkQzNjJCNDcxAA==", "timestamp": "1768060033", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:17:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:17:15] [INFO] Sending instructions to 917202000200 [2026-01-10 21:17:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:17:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:17:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c2a425cb4d24ff49a2fe2b13925718d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxRTA2QkM5NkQzNjJCNDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxRTA2QkM5NkQzNjJCNDcxAA==\",\"timestamp\":\"1768060033\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:17:17+05:30"} [2026-01-10 21:17:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxRTA2QkM5NkQzNjJCNDcxAA== [2026-01-10 21:17:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxRTA2QkM5NkQzNjJCNDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAxRTA2QkM5NkQzNjJCNDcxAA==\",\"timestamp\":\"1768060033\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:17:17+05:30"} [2026-01-10 21:17:18] [DEBUG] Ignoring event: delivered [2026-01-10 21:17:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:47:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MzA4MjQyOTY2OUQ3OEY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MzA4MjQyOTY2OUQ3OEY0AA==", "timestamp": "1768060040", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:17:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:17:21] [INFO] Sending instructions to 917202000200 [2026-01-10 21:17:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:17:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:17:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8859031587c4d91b817e771af2ca0d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:17:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:17:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MzA4MjQyOTY2OUQ3OEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MzA4MjQyOTY2OUQ3OEY0AA==\",\"timestamp\":\"1768060040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:17:23+05:30"} [2026-01-10 21:17:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MzA4MjQyOTY2OUQ3OEY0AA== [2026-01-10 21:17:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:17:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MzA4MjQyOTY2OUQ3OEY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY4MzA4MjQyOTY2OUQ3OEY0AA==\",\"timestamp\":\"1768060040\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:17:23+05:30"} [2026-01-10 21:17:24] [DEBUG] Ignoring event: delivered [2026-01-10 21:17:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:47:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5RUY0MkM0MjlFQUJGOEFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5RUY0MkM0MjlFQUJGOEFGAA==", "timestamp": "1768060045", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:17:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:17:27] [INFO] Sending instructions to 917202000200 [2026-01-10 21:17:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:17:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:17:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4de4d3dc1ae48698ca93e9ce501c5b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:17:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:17:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5RUY0MkM0MjlFQUJGOEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5RUY0MkM0MjlFQUJGOEFGAA==\",\"timestamp\":\"1768060045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:17:28+05:30"} [2026-01-10 21:17:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5RUY0MkM0MjlFQUJGOEFGAA== [2026-01-10 21:17:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:17:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5RUY0MkM0MjlFQUJGOEFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5RUY0MkM0MjlFQUJGOEFGAA==\",\"timestamp\":\"1768060045\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:17:28+05:30"} [2026-01-10 21:17:28] [DEBUG] Ignoring event: delivered [2026-01-10 21:17:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:47:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMkI2NUVBMUExMEQxNTVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMkI2NUVBMUExMEQxNTVCAA==", "timestamp": "1768060050", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:17:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:17:32] [INFO] Sending instructions to 917202000200 [2026-01-10 21:17:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:17:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:17:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "79d32f1ede974b6884eaccc77a26c816", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:17:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:17:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMkI2NUVBMUExMEQxNTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMkI2NUVBMUExMEQxNTVCAA==\",\"timestamp\":\"1768060050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:17:34+05:30"} [2026-01-10 21:17:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMkI2NUVBMUExMEQxNTVCAA== [2026-01-10 21:17:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:17:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMkI2NUVBMUExMEQxNTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0NBMkI2NUVBMUExMEQxNTVCAA==\",\"timestamp\":\"1768060050\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:17:34+05:30"} [2026-01-10 21:17:35] [DEBUG] Ignoring event: delivered [2026-01-10 21:18:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:48:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3OTQ1RDQzOTgyNDhBQjY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3OTQ1RDQzOTgyNDhBQjY4AA==", "timestamp": "1768060086", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:18:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:18:08] [INFO] Sending instructions to 917202000200 [2026-01-10 21:18:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:18:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:18:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fd979740034e47ae826018f4dfc9aa52", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:18:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3OTQ1RDQzOTgyNDhBQjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3OTQ1RDQzOTgyNDhBQjY4AA==\",\"timestamp\":\"1768060086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:18:10+05:30"} [2026-01-10 21:18:10] [DEBUG] Ignoring event: delivered [2026-01-10 21:18:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3OTQ1RDQzOTgyNDhBQjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3OTQ1RDQzOTgyNDhBQjY4AA==\",\"timestamp\":\"1768060086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:18:10+05:30"} [2026-01-10 21:18:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE3OTQ1RDQzOTgyNDhBQjY4AA== [2026-01-10 21:18:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:48:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRjgyOUU3ODgzNjA0RUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRjgyOUU3ODgzNjA0RUEzAA==", "timestamp": "1768060092", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:18:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:18:13] [INFO] Sending instructions to 917202000200 [2026-01-10 21:18:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:18:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:18:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a1e5e9967404b41a598de501e606051", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:18:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRjgyOUU3ODgzNjA0RUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRjgyOUU3ODgzNjA0RUEzAA==\",\"timestamp\":\"1768060092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:18:15+05:30"} [2026-01-10 21:18:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRjgyOUU3ODgzNjA0RUEzAA== [2026-01-10 21:18:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRjgyOUU3ODgzNjA0RUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxRjgyOUU3ODgzNjA0RUEzAA==\",\"timestamp\":\"1768060092\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:18:15+05:30"} [2026-01-10 21:18:16] [DEBUG] Ignoring event: delivered [2026-01-10 21:18:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:48:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NDZEMzIxMDdCOEFGNzFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NDZEMzIxMDdCOEFGNzFGAA==", "timestamp": "1768060097", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:18:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:18:19] [INFO] Sending instructions to 917202000200 [2026-01-10 21:18:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:18:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:18:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c2ec186c025e446fa3cc2ca446af0802", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:18:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:18:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NDZEMzIxMDdCOEFGNzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NDZEMzIxMDdCOEFGNzFGAA==\",\"timestamp\":\"1768060097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:18:21+05:30"} [2026-01-10 21:18:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NDZEMzIxMDdCOEFGNzFGAA== [2026-01-10 21:18:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:18:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NDZEMzIxMDdCOEFGNzFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3NDZEMzIxMDdCOEFGNzFGAA==\",\"timestamp\":\"1768060097\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:18:21+05:30"} [2026-01-10 21:18:22] [DEBUG] Ignoring event: delivered [2026-01-10 21:18:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:48:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRjIxNERDOThFQjI1MDczAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRjIxNERDOThFQjI1MDczAA==", "timestamp": "1768060102", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:18:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:18:24] [INFO] Sending instructions to 917202000200 [2026-01-10 21:18:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:18:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:18:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9bdf5332ea7c4e7db1896486452e8a8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:18:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:18:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRjIxNERDOThFQjI1MDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRjIxNERDOThFQjI1MDczAA==\",\"timestamp\":\"1768060102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:18:25+05:30"} [2026-01-10 21:18:26] [DEBUG] Ignoring event: delivered [2026-01-10 21:18:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:18:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRjIxNERDOThFQjI1MDczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRjIxNERDOThFQjI1MDczAA==\",\"timestamp\":\"1768060102\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:18:25+05:30"} [2026-01-10 21:18:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDZCRjIxNERDOThFQjI1MDczAA== [2026-01-10 21:19:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:49:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5NkY2OTk2NDVBN0VDODhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5NkY2OTk2NDVBN0VDODhGAA==", "timestamp": "1768060138", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:19:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:19:00] [INFO] Sending instructions to 917202000200 [2026-01-10 21:19:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:19:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:19:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0aaaa8a852c84b0699da60af99035fd9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:19:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5NkY2OTk2NDVBN0VDODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5NkY2OTk2NDVBN0VDODhGAA==\",\"timestamp\":\"1768060138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:03+05:30"} [2026-01-10 21:19:03] [DEBUG] Ignoring event: delivered [2026-01-10 21:19:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5NkY2OTk2NDVBN0VDODhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5NkY2OTk2NDVBN0VDODhGAA==\",\"timestamp\":\"1768060138\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:03+05:30"} [2026-01-10 21:19:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ5NkY2OTk2NDVBN0VDODhGAA== [2026-01-10 21:19:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:49:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0RjFGQUU3QUE3MDk5MDQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0RjFGQUU3QUE3MDk5MDQ0AA==", "timestamp": "1768060143", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:19:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:19:05] [INFO] Sending instructions to 917202000200 [2026-01-10 21:19:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:19:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:19:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "962ee44baf1244468db903a86a48377d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0RjFGQUU3QUE3MDk5MDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0RjFGQUU3QUE3MDk5MDQ0AA==\",\"timestamp\":\"1768060143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:06+05:30"} [2026-01-10 21:19:06] [DEBUG] Ignoring event: delivered [2026-01-10 21:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0RjFGQUU3QUE3MDk5MDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0RjFGQUU3QUE3MDk5MDQ0AA==\",\"timestamp\":\"1768060143\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:06+05:30"} [2026-01-10 21:19:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0RjFGQUU3QUE3MDk5MDQ0AA== [2026-01-10 21:19:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:49:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0OTU1MjlGNDFGNUI5NjY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0OTU1MjlGNDFGNUI5NjY4AA==", "timestamp": "1768060148", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:19:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:19:10] [INFO] Sending instructions to 917202000200 [2026-01-10 21:19:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:19:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:19:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "21566ffb7609424990f6397cce7a4a21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:19:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0OTU1MjlGNDFGNUI5NjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0OTU1MjlGNDFGNUI5NjY4AA==\",\"timestamp\":\"1768060148\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:11+05:30"} [2026-01-10 21:19:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0OTU1MjlGNDFGNUI5NjY4AA== [2026-01-10 21:19:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0OTU1MjlGNDFGNUI5NjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E0OTU1MjlGNDFGNUI5NjY4AA==\",\"timestamp\":\"1768060148\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:11+05:30"} [2026-01-10 21:19:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:19:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:49:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDRjQ4NDBFRjMxQkYxNEU1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDRjQ4NDBFRjMxQkYxNEU1AA==", "timestamp": "1768060185", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:19:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:19:46] [INFO] Sending instructions to 917202000200 [2026-01-10 21:19:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:19:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:19:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f664b72d73014aaea4e6b951ebfcfb7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:19:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDRjQ4NDBFRjMxQkYxNEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDRjQ4NDBFRjMxQkYxNEU1AA==\",\"timestamp\":\"1768060185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:48+05:30"} [2026-01-10 21:19:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDRjQ4NDBFRjMxQkYxNEU1AA== [2026-01-10 21:19:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDRjQ4NDBFRjMxQkYxNEU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FDRjQ4NDBFRjMxQkYxNEU1AA==\",\"timestamp\":\"1768060185\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:48+05:30"} [2026-01-10 21:19:49] [DEBUG] Ignoring event: delivered [2026-01-10 21:19:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:49:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDMURGM0JFMjU5NUVGMDRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDMURGM0JFMjU5NUVGMDRBAA==", "timestamp": "1768060190", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:19:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:19:52] [INFO] Sending instructions to 917202000200 [2026-01-10 21:19:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:19:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:19:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b3fe97259c85443a9a0f2ca8b8ddf1a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:19:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDMURGM0JFMjU5NUVGMDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDMURGM0JFMjU5NUVGMDRBAA==\",\"timestamp\":\"1768060190\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:52+05:30"} [2026-01-10 21:19:53] [DEBUG] Ignoring event: delivered [2026-01-10 21:19:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDMURGM0JFMjU5NUVGMDRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDMURGM0JFMjU5NUVGMDRBAA==\",\"timestamp\":\"1768060190\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:52+05:30"} [2026-01-10 21:19:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjJDMURGM0JFMjU5NUVGMDRBAA== [2026-01-10 21:19:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:49:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEQzA2OUE5ODYzRTgwMERGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEQzA2OUE5ODYzRTgwMERGAA==", "timestamp": "1768060196", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:19:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:19:57] [INFO] Sending instructions to 917202000200 [2026-01-10 21:19:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:19:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:19:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fce81596325d45b1b97a8f3ab494611b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:19:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEQzA2OUE5ODYzRTgwMERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEQzA2OUE5ODYzRTgwMERGAA==\",\"timestamp\":\"1768060196\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:59+05:30"} [2026-01-10 21:19:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEQzA2OUE5ODYzRTgwMERGAA== [2026-01-10 21:20:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:19:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEQzA2OUE5ODYzRTgwMERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzJEQzA2OUE5ODYzRTgwMERGAA==\",\"timestamp\":\"1768060196\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:19:59+05:30"} [2026-01-10 21:20:00] [DEBUG] Ignoring event: delivered [2026-01-10 21:20:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:50:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5MjcyQjRGQ0YwNzFEQkNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5MjcyQjRGQ0YwNzFEQkNEAA==", "timestamp": "1768060232", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:20:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:20:33] [INFO] Sending instructions to 917202000200 [2026-01-10 21:20:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:20:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:20:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9820cc677d4440f497011340e5f0eab2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:20:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5MjcyQjRGQ0YwNzFEQkNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5MjcyQjRGQ0YwNzFEQkNEAA==\",\"timestamp\":\"1768060232\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:20:35+05:30"} [2026-01-10 21:20:36] [DEBUG] Ignoring event: delivered [2026-01-10 21:20:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:20:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5MjcyQjRGQ0YwNzFEQkNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5MjcyQjRGQ0YwNzFEQkNEAA==\",\"timestamp\":\"1768060232\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:20:35+05:30"} [2026-01-10 21:20:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5MjcyQjRGQ0YwNzFEQkNEAA== [2026-01-10 21:20:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:50:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RjFGNjU2QjMxQ0U0MjMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RjFGNjU2QjMxQ0U0MjMzAA==", "timestamp": "1768060237", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:20:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:20:39] [INFO] Sending instructions to 917202000200 [2026-01-10 21:20:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:20:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:20:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1e659b0118a45519464b6c301cf5579", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:20:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:20:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RjFGNjU2QjMxQ0U0MjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RjFGNjU2QjMxQ0U0MjMzAA==\",\"timestamp\":\"1768060237\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:20:40+05:30"} [2026-01-10 21:20:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RjFGNjU2QjMxQ0U0MjMzAA== [2026-01-10 21:20:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:20:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RjFGNjU2QjMxQ0U0MjMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RjFGNjU2QjMxQ0U0MjMzAA==\",\"timestamp\":\"1768060237\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:20:40+05:30"} [2026-01-10 21:20:41] [DEBUG] Ignoring event: delivered [2026-01-10 21:20:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:50:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU2RjdCQ0I0MzNDOTM0MTcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU2RjdCQ0I0MzNDOTM0MTcyAA==", "timestamp": "1768060242", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:20:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:20:44] [INFO] Sending instructions to 917202000200 [2026-01-10 21:20:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:20:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:20:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aa36dfd9c12a4d0885c4285e4fe9efbf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:20:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:20:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU2RjdCQ0I0MzNDOTM0MTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU2RjdCQ0I0MzNDOTM0MTcyAA==\",\"timestamp\":\"1768060242\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:20:47+05:30"} [2026-01-10 21:20:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU2RjdCQ0I0MzNDOTM0MTcyAA== [2026-01-10 21:20:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:20:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU2RjdCQ0I0MzNDOTM0MTcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEU2RjdCQ0I0MzNDOTM0MTcyAA==\",\"timestamp\":\"1768060242\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:20:47+05:30"} [2026-01-10 21:20:47] [DEBUG] Ignoring event: delivered [2026-01-10 21:20:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:50:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxQTcxNEZFRkJEMjU3NEMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxQTcxNEZFRkJEMjU3NEMzAA==", "timestamp": "1768060248", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:20:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:20:49] [INFO] Sending instructions to 917202000200 [2026-01-10 21:20:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:20:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:20:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c5c8296562934187b3546d89b542695c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:20:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:20:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxQTcxNEZFRkJEMjU3NEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxQTcxNEZFRkJEMjU3NEMzAA==\",\"timestamp\":\"1768060248\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:20:50+05:30"} [2026-01-10 21:20:50] [DEBUG] Ignoring event: delivered [2026-01-10 21:20:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:20:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxQTcxNEZFRkJEMjU3NEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxQTcxNEZFRkJEMjU3NEMzAA==\",\"timestamp\":\"1768060248\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:20:50+05:30"} [2026-01-10 21:20:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUxQTcxNEZFRkJEMjU3NEMzAA== [2026-01-10 21:21:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:51:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzMzMxQTJBNzFEMjM1NkZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzMzMxQTJBNzFEMjM1NkZFAA==", "timestamp": "1768060284", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:21:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:21:26] [INFO] Sending instructions to 917202000200 [2026-01-10 21:21:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:21:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:21:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6016cc8c65214e3b983652ebd8abbd05", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:21:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzMzMxQTJBNzFEMjM1NkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzMzMxQTJBNzFEMjM1NkZFAA==\",\"timestamp\":\"1768060284\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:28+05:30"} [2026-01-10 21:21:28] [DEBUG] Ignoring event: delivered [2026-01-10 21:21:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzMzMxQTJBNzFEMjM1NkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzMzMxQTJBNzFEMjM1NkZFAA==\",\"timestamp\":\"1768060284\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:28+05:30"} [2026-01-10 21:21:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzMzMxQTJBNzFEMjM1NkZFAA== [2026-01-10 21:21:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:51:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDODY2NjkzMTgzNERCQUMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDODY2NjkzMTgzNERCQUMzAA==", "timestamp": "1768060289", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:21:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:21:31] [INFO] Sending instructions to 917202000200 [2026-01-10 21:21:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:21:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:21:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "557c707649084fd6bf22c31e6f7ea10b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDODY2NjkzMTgzNERCQUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDODY2NjkzMTgzNERCQUMzAA==\",\"timestamp\":\"1768060289\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:31+05:30"} [2026-01-10 21:21:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDODY2NjkzMTgzNERCQUMzAA== [2026-01-10 21:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDODY2NjkzMTgzNERCQUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFDODY2NjkzMTgzNERCQUMzAA==\",\"timestamp\":\"1768060289\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:32+05:30"} [2026-01-10 21:21:32] [DEBUG] Ignoring event: delivered [2026-01-10 21:21:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:51:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNjZFMjIwQkY3RjQ5QzYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNjZFMjIwQkY3RjQ5QzYzAA==", "timestamp": "1768060295", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:21:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:21:36] [INFO] Sending instructions to 917202000200 [2026-01-10 21:21:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:21:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:21:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f040c565662a40f1b9b23368115af76a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:21:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNjZFMjIwQkY3RjQ5QzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNjZFMjIwQkY3RjQ5QzYzAA==\",\"timestamp\":\"1768060295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:39+05:30"} [2026-01-10 21:21:39] [DEBUG] Ignoring event: delivered [2026-01-10 21:21:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNjZFMjIwQkY3RjQ5QzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNjZFMjIwQkY3RjQ5QzYzAA==\",\"timestamp\":\"1768060295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:39+05:30"} [2026-01-10 21:21:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFNjZFMjIwQkY3RjQ5QzYzAA== [2026-01-10 21:21:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:51:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyODYxRUI0RjQxN0JDREYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyODYxRUI0RjQxN0JDREYyAA==", "timestamp": "1768060300", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:21:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:21:42] [INFO] Sending instructions to 917202000200 [2026-01-10 21:21:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:21:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:21:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9af88dae486a4a7e9c1a51d60c5cdab5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:21:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyODYxRUI0RjQxN0JDREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyODYxRUI0RjQxN0JDREYyAA==\",\"timestamp\":\"1768060300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:42+05:30"} [2026-01-10 21:21:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyODYxRUI0RjQxN0JDREYyAA== [2026-01-10 21:21:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyODYxRUI0RjQxN0JDREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgyODYxRUI0RjQxN0JDREYyAA==\",\"timestamp\":\"1768060300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:43+05:30"} [2026-01-10 21:21:43] [DEBUG] Ignoring event: delivered [2026-01-10 21:21:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:51:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0N0NDOTRFMjU2MTc3MjZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0N0NDOTRFMjU2MTc3MjZGAA==", "timestamp": "1768060305", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:21:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:21:47] [INFO] Sending instructions to 917202000200 [2026-01-10 21:21:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:21:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:21:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8db0d8460284501b771b2b4edf229e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0N0NDOTRFMjU2MTc3MjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0N0NDOTRFMjU2MTc3MjZGAA==\",\"timestamp\":\"1768060305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:48+05:30"} [2026-01-10 21:21:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0N0NDOTRFMjU2MTc3MjZGAA== [2026-01-10 21:21:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0N0NDOTRFMjU2MTc3MjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0N0NDOTRFMjU2MTc3MjZGAA==\",\"timestamp\":\"1768060305\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:48+05:30"} [2026-01-10 21:21:48] [DEBUG] Ignoring event: delivered [2026-01-10 21:21:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:51:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NDlEQkYzMUYyRjhDNzc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NDlEQkYzMUYyRjhDNzc0AA==", "timestamp": "1768060311", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:21:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:21:53] [INFO] Sending instructions to 917202000200 [2026-01-10 21:21:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:21:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:21:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc29318b60504a7580cb35e93d5c5188", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NDlEQkYzMUYyRjhDNzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NDlEQkYzMUYyRjhDNzc0AA==\",\"timestamp\":\"1768060311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:53+05:30"} [2026-01-10 21:21:54] [DEBUG] Ignoring event: delivered [2026-01-10 21:21:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NDlEQkYzMUYyRjhDNzc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NDlEQkYzMUYyRjhDNzc0AA==\",\"timestamp\":\"1768060311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:53+05:30"} [2026-01-10 21:21:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzM3NDlEQkYzMUYyRjhDNzc0AA== [2026-01-10 21:21:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:51:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDMEJGOTk3ODIwREMwRUYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDMEJGOTk3ODIwREMwRUYzAA==", "timestamp": "1768060316", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:21:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:21:58] [INFO] Sending instructions to 917202000200 [2026-01-10 21:21:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:21:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:21:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6aa72f110bf4d0c988610bf14bf2108", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:21:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDMEJGOTk3ODIwREMwRUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDMEJGOTk3ODIwREMwRUYzAA==\",\"timestamp\":\"1768060316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:58+05:30"} [2026-01-10 21:21:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDMEJGOTk3ODIwREMwRUYzAA== [2026-01-10 21:21:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:21:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDMEJGOTk3ODIwREMwRUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0JDMEJGOTk3ODIwREMwRUYzAA==\",\"timestamp\":\"1768060316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:21:59+05:30"} [2026-01-10 21:21:59] [DEBUG] Ignoring event: delivered [2026-01-10 21:22:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:52:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxRDExREQ1Qjc1Njg1RDIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxRDExREQ1Qjc1Njg1RDIyAA==", "timestamp": "1768060353", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:22:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:22:34] [INFO] Sending instructions to 917202000200 [2026-01-10 21:22:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:22:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:22:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf60707a5cbd41f88f8eea73a3545b75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:22:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:22:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxRDExREQ1Qjc1Njg1RDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxRDExREQ1Qjc1Njg1RDIyAA==\",\"timestamp\":\"1768060353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:22:35+05:30"} [2026-01-10 21:22:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxRDExREQ1Qjc1Njg1RDIyAA== [2026-01-10 21:22:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:22:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxRDExREQ1Qjc1Njg1RDIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMxRDExREQ1Qjc1Njg1RDIyAA==\",\"timestamp\":\"1768060353\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:22:35+05:30"} [2026-01-10 21:22:36] [DEBUG] Ignoring event: delivered [2026-01-10 21:22:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:52:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxNDdDMUZEMkFGMzc3RjFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxNDdDMUZEMkFGMzc3RjFBAA==", "timestamp": "1768060358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:22:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:22:40] [INFO] Sending instructions to 917202000200 [2026-01-10 21:22:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:22:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:22:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "306aec2f215744c1925f3a02385669aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:22:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxNDdDMUZEMkFGMzc3RjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxNDdDMUZEMkFGMzc3RjFBAA==\",\"timestamp\":\"1768060358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:22:41+05:30"} [2026-01-10 21:22:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxNDdDMUZEMkFGMzc3RjFBAA== [2026-01-10 21:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:22:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxNDdDMUZEMkFGMzc3RjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjMxNDdDMUZEMkFGMzc3RjFBAA==\",\"timestamp\":\"1768060358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:22:41+05:30"} [2026-01-10 21:22:42] [DEBUG] Ignoring event: delivered [2026-01-10 21:23:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:53:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBMkJFQjdCNTY2QTNFOUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBMkJFQjdCNTY2QTNFOUFDAA==", "timestamp": "1768060395", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:23:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:23:16] [INFO] Sending instructions to 917202000200 [2026-01-10 21:23:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:23:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:23:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d75857f03c63433cb703361153d2453b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:23:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBMkJFQjdCNTY2QTNFOUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBMkJFQjdCNTY2QTNFOUFDAA==\",\"timestamp\":\"1768060395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:23:17+05:30"} [2026-01-10 21:23:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBMkJFQjdCNTY2QTNFOUFDAA== [2026-01-10 21:23:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBMkJFQjdCNTY2QTNFOUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjhBMkJFQjdCNTY2QTNFOUFDAA==\",\"timestamp\":\"1768060395\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:23:17+05:30"} [2026-01-10 21:23:18] [DEBUG] Ignoring event: delivered [2026-01-10 21:23:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:53:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQwOEM2NzI1NUQ1QzBEMUY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQwOEM2NzI1NUQ1QzBEMUY0AA==", "timestamp": "1768060400", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:23:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:23:22] [INFO] Sending instructions to 917202000200 [2026-01-10 21:23:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:23:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:23:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9335bd7323674491994c9f671b8a291c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:23:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:23:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQwOEM2NzI1NUQ1QzBEMUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQwOEM2NzI1NUQ1QzBEMUY0AA==\",\"timestamp\":\"1768060400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:23:22+05:30"} [2026-01-10 21:23:22] [DEBUG] Ignoring event: delivered [2026-01-10 21:23:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:23:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQwOEM2NzI1NUQ1QzBEMUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQwOEM2NzI1NUQ1QzBEMUY0AA==\",\"timestamp\":\"1768060400\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:23:22+05:30"} [2026-01-10 21:23:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQwOEM2NzI1NUQ1QzBEMUY0AA== [2026-01-10 21:23:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:53:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGRTUyRTVFNTYyQTRERUYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGRTUyRTVFNTYyQTRERUYzAA==", "timestamp": "1768060405", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:23:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:23:27] [INFO] Sending instructions to 917202000200 [2026-01-10 21:23:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:23:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:23:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a929540bce64ac1a068ed251e3c0555", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:23:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:23:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGRTUyRTVFNTYyQTRERUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGRTUyRTVFNTYyQTRERUYzAA==\",\"timestamp\":\"1768060405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:23:29+05:30"} [2026-01-10 21:23:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGRTUyRTVFNTYyQTRERUYzAA== [2026-01-10 21:23:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:23:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGRTUyRTVFNTYyQTRERUYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJGRTUyRTVFNTYyQTRERUYzAA==\",\"timestamp\":\"1768060405\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:23:29+05:30"} [2026-01-10 21:23:29] [DEBUG] Ignoring event: delivered [2026-01-10 21:24:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:54:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFRTdCMTU5QUEwQUM5MERGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFRTdCMTU5QUEwQUM5MERGAA==", "timestamp": "1768060442", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:24:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:24:04] [INFO] Sending instructions to 917202000200 [2026-01-10 21:24:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:24:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:24:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a734fdc815544f6392d35b7b58d44a0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFRTdCMTU5QUEwQUM5MERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFRTdCMTU5QUEwQUM5MERGAA==\",\"timestamp\":\"1768060442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:04+05:30"} [2026-01-10 21:24:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFRTdCMTU5QUEwQUM5MERGAA== [2026-01-10 21:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFRTdCMTU5QUEwQUM5MERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhFRTdCMTU5QUEwQUM5MERGAA==\",\"timestamp\":\"1768060442\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:04+05:30"} [2026-01-10 21:24:04] [DEBUG] Ignoring event: delivered [2026-01-10 21:24:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:54:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NzgwNDYzNkRGOTYxMTMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NzgwNDYzNkRGOTYxMTMyAA==", "timestamp": "1768060447", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:24:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:24:09] [INFO] Sending instructions to 917202000200 [2026-01-10 21:24:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:24:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:24:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2d93ebc0c34048f0ae33c79ed4b51062", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:24:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NzgwNDYzNkRGOTYxMTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NzgwNDYzNkRGOTYxMTMyAA==\",\"timestamp\":\"1768060447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:10+05:30"} [2026-01-10 21:24:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:24:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NzgwNDYzNkRGOTYxMTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NzgwNDYzNkRGOTYxMTMyAA==\",\"timestamp\":\"1768060447\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:10+05:30"} [2026-01-10 21:24:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg3NzgwNDYzNkRGOTYxMTMyAA== [2026-01-10 21:24:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:54:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGRjE3QjNDNjk4QjcwMDY2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGRjE3QjNDNjk4QjcwMDY2AA==", "timestamp": "1768060453", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:24:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:24:15] [INFO] Sending instructions to 917202000200 [2026-01-10 21:24:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:24:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:24:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1bdf694562b947428c9f47b21b6cc43a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:24:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGRjE3QjNDNjk4QjcwMDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGRjE3QjNDNjk4QjcwMDY2AA==\",\"timestamp\":\"1768060453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:17+05:30"} [2026-01-10 21:24:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGRjE3QjNDNjk4QjcwMDY2AA== [2026-01-10 21:24:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGRjE3QjNDNjk4QjcwMDY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkJGRjE3QjNDNjk4QjcwMDY2AA==\",\"timestamp\":\"1768060453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:17+05:30"} [2026-01-10 21:24:17] [DEBUG] Ignoring event: delivered [2026-01-10 21:24:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:54:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MDFCRDE2RTlGOUMwRjYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MDFCRDE2RTlGOUMwRjYxAA==", "timestamp": "1768060458", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:24:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:24:20] [INFO] Sending instructions to 917202000200 [2026-01-10 21:24:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:24:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:24:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "074846060365402fb663ec1a6a40b21d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:24:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MDFCRDE2RTlGOUMwRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MDFCRDE2RTlGOUMwRjYxAA==\",\"timestamp\":\"1768060458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:20+05:30"} [2026-01-10 21:24:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MDFCRDE2RTlGOUMwRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MDFCRDE2RTlGOUMwRjYxAA==\",\"timestamp\":\"1768060458\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:20+05:30"} [2026-01-10 21:24:21] [DEBUG] Ignoring event: delivered [2026-01-10 21:24:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0MDFCRDE2RTlGOUMwRjYxAA== [2026-01-10 21:24:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:54:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMjAxNDAwRDc5QzUxQTEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMjAxNDAwRDc5QzUxQTEwAA==", "timestamp": "1768060494", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:24:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:24:56] [INFO] Sending instructions to 917202000200 [2026-01-10 21:24:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:24:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:24:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "54e18ad81a9a47d9966117ae38fd60fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:24:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMjAxNDAwRDc5QzUxQTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMjAxNDAwRDc5QzUxQTEwAA==\",\"timestamp\":\"1768060494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:59+05:30"} [2026-01-10 21:24:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMjAxNDAwRDc5QzUxQTEwAA== [2026-01-10 21:24:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:24:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMjAxNDAwRDc5QzUxQTEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjhEMjAxNDAwRDc5QzUxQTEwAA==\",\"timestamp\":\"1768060494\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:24:59+05:30"} [2026-01-10 21:24:59] [DEBUG] Ignoring event: delivered [2026-01-10 21:25:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:55:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwRDEzRjkxMjY5RTM0MjQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwRDEzRjkxMjY5RTM0MjQwAA==", "timestamp": "1768060500", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:25:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:25:02] [INFO] Sending instructions to 917202000200 [2026-01-10 21:25:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:25:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:25:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a154ab0278854590b374d3719fa88251", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:25:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwRDEzRjkxMjY5RTM0MjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwRDEzRjkxMjY5RTM0MjQwAA==\",\"timestamp\":\"1768060500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:02+05:30"} [2026-01-10 21:25:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwRDEzRjkxMjY5RTM0MjQwAA== [2026-01-10 21:25:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwRDEzRjkxMjY5RTM0MjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTcwRDEzRjkxMjY5RTM0MjQwAA==\",\"timestamp\":\"1768060500\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:02+05:30"} [2026-01-10 21:25:03] [DEBUG] Ignoring event: delivered [2026-01-10 21:25:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:55:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2Rjc3NzUxQkY5MEQ4RDEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2Rjc3NzUxQkY5MEQ4RDEwAA==", "timestamp": "1768060505", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:25:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:25:07] [INFO] Sending instructions to 917202000200 [2026-01-10 21:25:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:25:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:25:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ae34e87f09b2448e867a5fbe6319505e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:25:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2Rjc3NzUxQkY5MEQ4RDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2Rjc3NzUxQkY5MEQ4RDEwAA==\",\"timestamp\":\"1768060505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:08+05:30"} [2026-01-10 21:25:08] [DEBUG] Ignoring event: delivered [2026-01-10 21:25:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2Rjc3NzUxQkY5MEQ4RDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2Rjc3NzUxQkY5MEQ4RDEwAA==\",\"timestamp\":\"1768060505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:08+05:30"} [2026-01-10 21:25:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ2Rjc3NzUxQkY5MEQ4RDEwAA== [2026-01-10 21:25:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:55:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4M0E0Q0E1ODhGQTE3NDM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4M0E0Q0E1ODhGQTE3NDM5AA==", "timestamp": "1768060511", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:25:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:25:13] [INFO] Sending instructions to 917202000200 [2026-01-10 21:25:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:25:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:25:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ac7c61b5b8d42e691036279e49cef10", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:25:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4M0E0Q0E1ODhGQTE3NDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4M0E0Q0E1ODhGQTE3NDM5AA==\",\"timestamp\":\"1768060511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:14+05:30"} [2026-01-10 21:25:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4M0E0Q0E1ODhGQTE3NDM5AA== [2026-01-10 21:25:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4M0E0Q0E1ODhGQTE3NDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q4M0E0Q0E1ODhGQTE3NDM5AA==\",\"timestamp\":\"1768060511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:14+05:30"} [2026-01-10 21:25:14] [DEBUG] Ignoring event: delivered [2026-01-10 21:25:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:55:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5MzhFNTEyRUNFRUJCQzk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5MzhFNTEyRUNFRUJCQzk3AA==", "timestamp": "1768060547", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:25:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:25:48] [INFO] Sending instructions to 917202000200 [2026-01-10 21:25:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:25:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:25:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d9aae74bfa064082ad7b883a1a753e21", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:25:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5MzhFNTEyRUNFRUJCQzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5MzhFNTEyRUNFRUJCQzk3AA==\",\"timestamp\":\"1768060547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:51+05:30"} [2026-01-10 21:25:52] [DEBUG] Ignoring event: delivered [2026-01-10 21:25:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5MzhFNTEyRUNFRUJCQzk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5MzhFNTEyRUNFRUJCQzk3AA==\",\"timestamp\":\"1768060547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:51+05:30"} [2026-01-10 21:25:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUU5MzhFNTEyRUNFRUJCQzk3AA== [2026-01-10 21:25:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:55:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RkE1RjY3MzEzN0NFREI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RkE1RjY3MzEzN0NFREI5AA==", "timestamp": "1768060552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:25:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:25:54] [INFO] Sending instructions to 917202000200 [2026-01-10 21:25:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:25:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:25:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "faeba3972a5b409b936ad55114d99545", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:25:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RkE1RjY3MzEzN0NFREI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RkE1RjY3MzEzN0NFREI5AA==\",\"timestamp\":\"1768060552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:55+05:30"} [2026-01-10 21:25:56] [DEBUG] Ignoring event: delivered [2026-01-10 21:25:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RkE1RjY3MzEzN0NFREI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RkE1RjY3MzEzN0NFREI5AA==\",\"timestamp\":\"1768060552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:25:55+05:30"} [2026-01-10 21:25:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDU1RkE1RjY3MzEzN0NFREI5AA== [2026-01-10 21:25:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:55:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5QUEwNDU4QjZCRTVBREE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5QUEwNDU4QjZCRTVBREE0AA==", "timestamp": "1768060557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:25:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:25:59] [INFO] Sending instructions to 917202000200 [2026-01-10 21:25:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:25:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:25:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70e3443adab24592953d91030d7f64c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:26:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5QUEwNDU4QjZCRTVBREE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5QUEwNDU4QjZCRTVBREE0AA==\",\"timestamp\":\"1768060557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:00+05:30"} [2026-01-10 21:26:01] [DEBUG] Ignoring event: delivered [2026-01-10 21:26:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:25:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5QUEwNDU4QjZCRTVBREE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5QUEwNDU4QjZCRTVBREE0AA==\",\"timestamp\":\"1768060557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:00+05:30"} [2026-01-10 21:26:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ5QUEwNDU4QjZCRTVBREE0AA== [2026-01-10 21:26:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:56:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4QkY5MTQ0QkM4NkE1NzgxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4QkY5MTQ0QkM4NkE1NzgxAA==", "timestamp": "1768060563", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:26:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:26:05] [INFO] Sending instructions to 917202000200 [2026-01-10 21:26:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:26:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:26:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "121c558911a44a9581ee38a56b09bac1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4QkY5MTQ0QkM4NkE1NzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4QkY5MTQ0QkM4NkE1NzgxAA==\",\"timestamp\":\"1768060563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:06+05:30"} [2026-01-10 21:26:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4QkY5MTQ0QkM4NkE1NzgxAA== [2026-01-10 21:26:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4QkY5MTQ0QkM4NkE1NzgxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4QkY5MTQ0QkM4NkE1NzgxAA==\",\"timestamp\":\"1768060563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:06+05:30"} [2026-01-10 21:26:07] [DEBUG] Ignoring event: delivered [2026-01-10 21:26:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:56:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQ0U3NjY2MEJBNDFBRDBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQ0U3NjY2MEJBNDFBRDBCAA==", "timestamp": "1768060568", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:26:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:26:10] [INFO] Sending instructions to 917202000200 [2026-01-10 21:26:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:26:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:26:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43f24a8a6be943e685630fbe3b62f5b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:26:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQ0U3NjY2MEJBNDFBRDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQ0U3NjY2MEJBNDFBRDBCAA==\",\"timestamp\":\"1768060568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:10+05:30"} [2026-01-10 21:26:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQ0U3NjY2MEJBNDFBRDBCAA== [2026-01-10 21:26:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQ0U3NjY2MEJBNDFBRDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGQ0U3NjY2MEJBNDFBRDBCAA==\",\"timestamp\":\"1768060568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:10+05:30"} [2026-01-10 21:26:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:26:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:56:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyQUYzMzBGNzU2MTU3QTA0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyQUYzMzBGNzU2MTU3QTA0AA==", "timestamp": "1768060604", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:26:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:26:46] [INFO] Sending instructions to 917202000200 [2026-01-10 21:26:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:26:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:26:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a04dff12d2d4cc7b1bd3e7c9f03d3e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyQUYzMzBGNzU2MTU3QTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyQUYzMzBGNzU2MTU3QTA0AA==\",\"timestamp\":\"1768060604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:48+05:30"} [2026-01-10 21:26:49] [DEBUG] Ignoring event: delivered [2026-01-10 21:26:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyQUYzMzBGNzU2MTU3QTA0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyQUYzMzBGNzU2MTU3QTA0AA==\",\"timestamp\":\"1768060604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:48+05:30"} [2026-01-10 21:26:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYyQUYzMzBGNzU2MTU3QTA0AA== [2026-01-10 21:26:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:56:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTI0ODNFODQ4QTU3MDg5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTI0ODNFODQ4QTU3MDg5AA==", "timestamp": "1768060609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:26:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:26:51] [INFO] Sending instructions to 917202000200 [2026-01-10 21:26:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:26:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:26:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5e97188444b4ad5bba9db595a8dddfa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:26:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTI0ODNFODQ4QTU3MDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTI0ODNFODQ4QTU3MDg5AA==\",\"timestamp\":\"1768060609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:51+05:30"} [2026-01-10 21:26:52] [DEBUG] Ignoring event: delivered [2026-01-10 21:26:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTI0ODNFODQ4QTU3MDg5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTI0ODNFODQ4QTU3MDg5AA==\",\"timestamp\":\"1768060609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:51+05:30"} [2026-01-10 21:26:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUMyMTI0ODNFODQ4QTU3MDg5AA== [2026-01-10 21:26:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:56:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFNUVFQ0Y5QjYzMTE0QTBDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFNUVFQ0Y5QjYzMTE0QTBDAA==", "timestamp": "1768060614", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:26:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:26:56] [INFO] Sending instructions to 917202000200 [2026-01-10 21:26:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:26:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:26:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12a0d10547c9447da5d695467fd0ba34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:26:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFNUVFQ0Y5QjYzMTE0QTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFNUVFQ0Y5QjYzMTE0QTBDAA==\",\"timestamp\":\"1768060614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:56+05:30"} [2026-01-10 21:26:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFNUVFQ0Y5QjYzMTE0QTBDAA== [2026-01-10 21:26:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:26:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFNUVFQ0Y5QjYzMTE0QTBDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkZFNUVFQ0Y5QjYzMTE0QTBDAA==\",\"timestamp\":\"1768060614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:26:56+05:30"} [2026-01-10 21:26:57] [DEBUG] Ignoring event: delivered [2026-01-10 21:27:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:57:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTE2RDE0MjNGMzgwOUMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTE2RDE0MjNGMzgwOUMwAA==", "timestamp": "1768060650", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:27:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:27:32] [INFO] Sending instructions to 917202000200 [2026-01-10 21:27:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:27:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:27:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "974ab159522d4aa6a784d2419d2fa411", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:27:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:27:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTE2RDE0MjNGMzgwOUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTE2RDE0MjNGMzgwOUMwAA==\",\"timestamp\":\"1768060650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:27:35+05:30"} [2026-01-10 21:27:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTE2RDE0MjNGMzgwOUMwAA== [2026-01-10 21:27:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:27:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTE2RDE0MjNGMzgwOUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNFNTE2RDE0MjNGMzgwOUMwAA==\",\"timestamp\":\"1768060650\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:27:35+05:30"} [2026-01-10 21:27:35] [DEBUG] Ignoring event: delivered [2026-01-10 21:27:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:57:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFMkY2MjE5OUU0NDU5MzJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFMkY2MjE5OUU0NDU5MzJBAA==", "timestamp": "1768060656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:27:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:27:38] [INFO] Sending instructions to 917202000200 [2026-01-10 21:27:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:27:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:27:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7029da5476d14303b0de1084ef0e6069", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFMkY2MjE5OUU0NDU5MzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFMkY2MjE5OUU0NDU5MzJBAA==\",\"timestamp\":\"1768060656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:27:38+05:30"} [2026-01-10 21:27:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFMkY2MjE5OUU0NDU5MzJBAA== [2026-01-10 21:27:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:27:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFMkY2MjE5OUU0NDU5MzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJFMkY2MjE5OUU0NDU5MzJBAA==\",\"timestamp\":\"1768060656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:27:38+05:30"} [2026-01-10 21:27:39] [DEBUG] Ignoring event: delivered [2026-01-10 21:27:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:57:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3MTFDMjNGN0UyODM1QjM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3MTFDMjNGN0UyODM1QjM5AA==", "timestamp": "1768060662", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:27:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:27:43] [INFO] Sending instructions to 917202000200 [2026-01-10 21:27:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:27:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:27:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "671bc9a7a60047b7b299dfe442b074be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:27:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:27:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3MTFDMjNGN0UyODM1QjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3MTFDMjNGN0UyODM1QjM5AA==\",\"timestamp\":\"1768060662\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:27:44+05:30"} [2026-01-10 21:27:45] [DEBUG] Ignoring event: delivered [2026-01-10 21:27:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:27:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3MTFDMjNGN0UyODM1QjM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3MTFDMjNGN0UyODM1QjM5AA==\",\"timestamp\":\"1768060662\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:27:44+05:30"} [2026-01-10 21:27:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDk3MTFDMjNGN0UyODM1QjM5AA== [2026-01-10 21:27:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:57:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDNzFEQ0U4QURGRTBDNTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDNzFEQ0U4QURGRTBDNTlCAA==", "timestamp": "1768060667", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:27:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:27:49] [INFO] Sending instructions to 917202000200 [2026-01-10 21:27:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:27:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:27:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20de6a96c28e453ba41e4ac20836a3ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:27:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:27:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDNzFEQ0U4QURGRTBDNTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDNzFEQ0U4QURGRTBDNTlCAA==\",\"timestamp\":\"1768060667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:27:50+05:30"} [2026-01-10 21:27:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDNzFEQ0U4QURGRTBDNTlCAA== [2026-01-10 21:27:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:27:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDNzFEQ0U4QURGRTBDNTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJDNzFEQ0U4QURGRTBDNTlCAA==\",\"timestamp\":\"1768060667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:27:50+05:30"} [2026-01-10 21:27:50] [DEBUG] Ignoring event: delivered [2026-01-10 21:28:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:58:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyMDkyQzc2NjY4REYzRDFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyMDkyQzc2NjY4REYzRDFFAA==", "timestamp": "1768060703", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:28:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:28:25] [INFO] Sending instructions to 917202000200 [2026-01-10 21:28:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:28:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:28:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e3df1cbd8614a119463e32c2f329b90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:28:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:28:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyMDkyQzc2NjY4REYzRDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyMDkyQzc2NjY4REYzRDFFAA==\",\"timestamp\":\"1768060703\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:28:26+05:30"} [2026-01-10 21:28:27] [DEBUG] Ignoring event: delivered [2026-01-10 21:28:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:28:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyMDkyQzc2NjY4REYzRDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyMDkyQzc2NjY4REYzRDFFAA==\",\"timestamp\":\"1768060703\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:28:26+05:30"} [2026-01-10 21:28:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQyMDkyQzc2NjY4REYzRDFFAA== [2026-01-10 21:28:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:58:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGMjVCNzM2RDQ0NEU0MkVBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGMjVCNzM2RDQ0NEU0MkVBAA==", "timestamp": "1768060709", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:28:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:28:30] [INFO] Sending instructions to 917202000200 [2026-01-10 21:28:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:28:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:28:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "362d3d9fae0749d6af28e038cd17c30c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:28:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGMjVCNzM2RDQ0NEU0MkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGMjVCNzM2RDQ0NEU0MkVBAA==\",\"timestamp\":\"1768060709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:28:32+05:30"} [2026-01-10 21:28:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGMjVCNzM2RDQ0NEU0MkVBAA== [2026-01-10 21:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:28:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGMjVCNzM2RDQ0NEU0MkVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOERGMjVCNzM2RDQ0NEU0MkVBAA==\",\"timestamp\":\"1768060709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:28:32+05:30"} [2026-01-10 21:28:32] [DEBUG] Ignoring event: delivered [2026-01-10 21:28:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:58:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBNjhEMjU0NzQzMUQ1MzM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBNjhEMjU0NzQzMUQ1MzM5AA==", "timestamp": "1768060714", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:28:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:28:35] [INFO] Sending instructions to 917202000200 [2026-01-10 21:28:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:28:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:28:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b99377c65f334c8a9b0a50993cb69daf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:28:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:28:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBNjhEMjU0NzQzMUQ1MzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBNjhEMjU0NzQzMUQ1MzM5AA==\",\"timestamp\":\"1768060714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:28:37+05:30"} [2026-01-10 21:28:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBNjhEMjU0NzQzMUQ1MzM5AA== [2026-01-10 21:28:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:28:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBNjhEMjU0NzQzMUQ1MzM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBBNjhEMjU0NzQzMUQ1MzM5AA==\",\"timestamp\":\"1768060714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:28:37+05:30"} [2026-01-10 21:28:38] [DEBUG] Ignoring event: delivered [2026-01-10 21:28:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:58:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MzE2MzAxQzVBNTJDRkFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MzE2MzAxQzVBNTJDRkFEAA==", "timestamp": "1768060719", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:28:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:28:40] [INFO] Sending instructions to 917202000200 [2026-01-10 21:28:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:28:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:28:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba5d2f7c2a104b46b1c02fc5162846f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:28:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MzE2MzAxQzVBNTJDRkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MzE2MzAxQzVBNTJDRkFEAA==\",\"timestamp\":\"1768060719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:28:42+05:30"} [2026-01-10 21:28:43] [DEBUG] Ignoring event: delivered [2026-01-10 21:28:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:28:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MzE2MzAxQzVBNTJDRkFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MzE2MzAxQzVBNTJDRkFEAA==\",\"timestamp\":\"1768060719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:28:42+05:30"} [2026-01-10 21:28:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY1MzE2MzAxQzVBNTJDRkFEAA== [2026-01-10 21:29:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:59:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2NkQxMjVGQzdCNURBNjAyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2NkQxMjVGQzdCNURBNjAyAA==", "timestamp": "1768060755", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:29:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:29:16] [INFO] Sending instructions to 917202000200 [2026-01-10 21:29:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:29:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:29:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24779cccd9aa40df84560a8fa533ed99", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:29:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2NkQxMjVGQzdCNURBNjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2NkQxMjVGQzdCNURBNjAyAA==\",\"timestamp\":\"1768060755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:29:17+05:30"} [2026-01-10 21:29:17] [DEBUG] Ignoring event: delivered [2026-01-10 21:29:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2NkQxMjVGQzdCNURBNjAyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2NkQxMjVGQzdCNURBNjAyAA==\",\"timestamp\":\"1768060755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:29:17+05:30"} [2026-01-10 21:29:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2NkQxMjVGQzdCNURBNjAyAA== [2026-01-10 21:29:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:59:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk0MDcxQTQ3OEJFOTVFRDIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk0MDcxQTQ3OEJFOTVFRDIzAA==", "timestamp": "1768060760", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:29:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:29:21] [INFO] Sending instructions to 917202000200 [2026-01-10 21:29:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:29:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:29:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48a15084c6584e4da978d2a4726f21cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:29:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk0MDcxQTQ3OEJFOTVFRDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk0MDcxQTQ3OEJFOTVFRDIzAA==\",\"timestamp\":\"1768060760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:29:22+05:30"} [2026-01-10 21:29:23] [DEBUG] Ignoring event: delivered [2026-01-10 21:29:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk0MDcxQTQ3OEJFOTVFRDIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk0MDcxQTQ3OEJFOTVFRDIzAA==\",\"timestamp\":\"1768060760\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:29:22+05:30"} [2026-01-10 21:29:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk0MDcxQTQ3OEJFOTVFRDIzAA== [2026-01-10 21:29:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 15:59:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3MUU4ODM5N0U3NUEzMDcwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3MUU4ODM5N0U3NUEzMDcwAA==", "timestamp": "1768060765", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:29:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:29:27] [INFO] Sending instructions to 917202000200 [2026-01-10 21:29:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:29:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:29:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db65ddc0ba054d18ab24f83737fc208e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:29:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3MUU4ODM5N0U3NUEzMDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3MUU4ODM5N0U3NUEzMDcwAA==\",\"timestamp\":\"1768060765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:29:27+05:30"} [2026-01-10 21:29:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3MUU4ODM5N0U3NUEzMDcwAA== [2026-01-10 21:29:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:29:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3MUU4ODM5N0U3NUEzMDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY3MUU4ODM5N0U3NUEzMDcwAA==\",\"timestamp\":\"1768060765\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:29:27+05:30"} [2026-01-10 21:29:28] [DEBUG] Ignoring event: delivered [2026-01-10 21:30:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:00:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVCQkYwRjlFNzBEMEY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVCQkYwRjlFNzBEMEY5AA==", "timestamp": "1768060802", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:30:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:30:03] [INFO] Sending instructions to 917202000200 [2026-01-10 21:30:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:30:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:30:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e87f0886f544895b999fe052f06dc85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:30:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVCQkYwRjlFNzBEMEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVCQkYwRjlFNzBEMEY5AA==\",\"timestamp\":\"1768060802\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:04+05:30"} [2026-01-10 21:30:04] [DEBUG] Ignoring event: delivered [2026-01-10 21:30:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVCQkYwRjlFNzBEMEY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVCQkYwRjlFNzBEMEY5AA==\",\"timestamp\":\"1768060802\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:04+05:30"} [2026-01-10 21:30:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQyQzVCQkYwRjlFNzBEMEY5AA== [2026-01-10 21:30:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:00:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwNzEwM0NCOUQwMjhEQzlDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwNzEwM0NCOUQwMjhEQzlDAA==", "timestamp": "1768060807", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:30:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:30:10] [INFO] Sending instructions to 917202000200 [2026-01-10 21:30:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:30:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:30:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c856f3bf581c4b9d8af2905069c5e95a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:30:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwNzEwM0NCOUQwMjhEQzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwNzEwM0NCOUQwMjhEQzlDAA==\",\"timestamp\":\"1768060807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:10+05:30"} [2026-01-10 21:30:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwNzEwM0NCOUQwMjhEQzlDAA== [2026-01-10 21:30:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwNzEwM0NCOUQwMjhEQzlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMwNzEwM0NCOUQwMjhEQzlDAA==\",\"timestamp\":\"1768060807\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:10+05:30"} [2026-01-10 21:30:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:30:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:00:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NDEwOUY3QzUzMjE1OTUwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NDEwOUY3QzUzMjE1OTUwAA==", "timestamp": "1768060814", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:30:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:30:16] [INFO] Sending instructions to 917202000200 [2026-01-10 21:30:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:30:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:30:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1df321858d5a4738bc0ce456b7d9bd68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:30:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NDEwOUY3QzUzMjE1OTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NDEwOUY3QzUzMjE1OTUwAA==\",\"timestamp\":\"1768060814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:17+05:30"} [2026-01-10 21:30:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NDEwOUY3QzUzMjE1OTUwAA== [2026-01-10 21:30:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NDEwOUY3QzUzMjE1OTUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NDEwOUY3QzUzMjE1OTUwAA==\",\"timestamp\":\"1768060814\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:17+05:30"} [2026-01-10 21:30:18] [DEBUG] Ignoring event: delivered [2026-01-10 21:30:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:00:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTA5Nzk0MTZCMzVGMUZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTA5Nzk0MTZCMzVGMUZFAA==", "timestamp": "1768060820", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:30:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:30:21] [INFO] Sending instructions to 917202000200 [2026-01-10 21:30:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:30:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:30:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7cfb98273a9402f91d434bf46c46a9a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:30:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTA5Nzk0MTZCMzVGMUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTA5Nzk0MTZCMzVGMUZFAA==\",\"timestamp\":\"1768060820\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:22+05:30"} [2026-01-10 21:30:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTA5Nzk0MTZCMzVGMUZFAA== [2026-01-10 21:30:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTA5Nzk0MTZCMzVGMUZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjdERTA5Nzk0MTZCMzVGMUZFAA==\",\"timestamp\":\"1768060820\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:22+05:30"} [2026-01-10 21:30:23] [DEBUG] Ignoring event: delivered [2026-01-10 21:30:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:00:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMkUyQTNCNDRGMTgxOThCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMkUyQTNCNDRGMTgxOThCAA==", "timestamp": "1768060856", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:30:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:30:58] [INFO] Sending instructions to 917202000200 [2026-01-10 21:30:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:30:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:30:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f7f5ee4bda3410dbf4ec27d910533dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:30:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMkUyQTNCNDRGMTgxOThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMkUyQTNCNDRGMTgxOThCAA==\",\"timestamp\":\"1768060856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:58+05:30"} [2026-01-10 21:30:59] [DEBUG] Ignoring event: delivered [2026-01-10 21:30:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:30:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMkUyQTNCNDRGMTgxOThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMkUyQTNCNDRGMTgxOThCAA==\",\"timestamp\":\"1768060856\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:30:58+05:30"} [2026-01-10 21:30:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYzMkUyQTNCNDRGMTgxOThCAA== [2026-01-10 21:31:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:01:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjJGMDBDNjg2NDBEQUMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjJGMDBDNjg2NDBEQUMyAA==", "timestamp": "1768060861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:31:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:31:03] [INFO] Sending instructions to 917202000200 [2026-01-10 21:31:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:31:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:31:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e833103503140fbabdab58ced48a5b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:31:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjJGMDBDNjg2NDBEQUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjJGMDBDNjg2NDBEQUMyAA==\",\"timestamp\":\"1768060861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:04+05:30"} [2026-01-10 21:31:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjJGMDBDNjg2NDBEQUMyAA== [2026-01-10 21:31:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjJGMDBDNjg2NDBEQUMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjJGMDBDNjg2NDBEQUMyAA==\",\"timestamp\":\"1768060861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:04+05:30"} [2026-01-10 21:31:05] [DEBUG] Ignoring event: delivered [2026-01-10 21:31:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:01:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3NUY2MTUzRDg0QjY5NkRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3NUY2MTUzRDg0QjY5NkRBAA==", "timestamp": "1768060867", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:31:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:31:09] [INFO] Sending instructions to 917202000200 [2026-01-10 21:31:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:31:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:31:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28ee93643bd548b395b30fbbe0c53d85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:31:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3NUY2MTUzRDg0QjY5NkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3NUY2MTUzRDg0QjY5NkRBAA==\",\"timestamp\":\"1768060867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:10+05:30"} [2026-01-10 21:31:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:31:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3NUY2MTUzRDg0QjY5NkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3NUY2MTUzRDg0QjY5NkRBAA==\",\"timestamp\":\"1768060867\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:10+05:30"} [2026-01-10 21:31:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI3NUY2MTUzRDg0QjY5NkRBAA== [2026-01-10 21:31:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:01:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2NDBFRDMwREE4RTJDRkRCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2NDBFRDMwREE4RTJDRkRCAA==", "timestamp": "1768060904", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:31:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:31:45] [INFO] Sending instructions to 917202000200 [2026-01-10 21:31:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:31:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:31:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d16c61678a84f3085c089c82c997028", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:31:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2NDBFRDMwREE4RTJDRkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2NDBFRDMwREE4RTJDRkRCAA==\",\"timestamp\":\"1768060904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:47+05:30"} [2026-01-10 21:31:48] [DEBUG] Ignoring event: delivered [2026-01-10 21:31:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2NDBFRDMwREE4RTJDRkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2NDBFRDMwREE4RTJDRkRCAA==\",\"timestamp\":\"1768060904\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:47+05:30"} [2026-01-10 21:31:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2NDBFRDMwREE4RTJDRkRCAA== [2026-01-10 21:31:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:01:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjJCRDdGQzY1NTFGNTlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjJCRDdGQzY1NTFGNTlBAA==", "timestamp": "1768060909", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:31:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:31:51] [INFO] Sending instructions to 917202000200 [2026-01-10 21:31:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:31:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:31:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a77160697df44fc8de3ddf75c31490c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:31:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjJCRDdGQzY1NTFGNTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjJCRDdGQzY1NTFGNTlBAA==\",\"timestamp\":\"1768060909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:53+05:30"} [2026-01-10 21:31:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjJCRDdGQzY1NTFGNTlBAA== [2026-01-10 21:31:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjJCRDdGQzY1NTFGNTlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI3NjJCRDdGQzY1NTFGNTlBAA==\",\"timestamp\":\"1768060909\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:53+05:30"} [2026-01-10 21:31:53] [DEBUG] Ignoring event: delivered [2026-01-10 21:31:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:01:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MUJCMjM1RjAwNjBGRjYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MUJCMjM1RjAwNjBGRjYxAA==", "timestamp": "1768060914", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:31:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:31:56] [INFO] Sending instructions to 917202000200 [2026-01-10 21:31:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:31:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:31:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9af80b8ac18040c58b021e27d9c87563", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:31:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MUJCMjM1RjAwNjBGRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MUJCMjM1RjAwNjBGRjYxAA==\",\"timestamp\":\"1768060914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:57+05:30"} [2026-01-10 21:31:57] [DEBUG] Ignoring event: delivered [2026-01-10 21:31:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:31:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MUJCMjM1RjAwNjBGRjYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MUJCMjM1RjAwNjBGRjYxAA==\",\"timestamp\":\"1768060914\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:31:57+05:30"} [2026-01-10 21:31:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ0MUJCMjM1RjAwNjBGRjYxAA== [2026-01-10 21:32:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:02:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU1NEYxQjM4M0NFMUUxMzY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU1NEYxQjM4M0NFMUUxMzY5AA==", "timestamp": "1768060920", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:32:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:32:02] [INFO] Sending instructions to 917202000200 [2026-01-10 21:32:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:32:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:32:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU1NEYxQjM4M0NFMUUxMzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU1NEYxQjM4M0NFMUUxMzY5AA==\",\"timestamp\":\"1768060920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:02+05:30"} [2026-01-10 21:32:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU1NEYxQjM4M0NFMUUxMzY5AA== [2026-01-10 21:32:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddb7f7ffbe0241e3b2494ea38223eed5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:32:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU1NEYxQjM4M0NFMUUxMzY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzU1NEYxQjM4M0NFMUUxMzY5AA==\",\"timestamp\":\"1768060920\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:02+05:30"} [2026-01-10 21:32:03] [DEBUG] Ignoring event: delivered [2026-01-10 21:32:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:02:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0RkUzRTk0QjZEMURCN0MwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0RkUzRTk0QjZEMURCN0MwAA==", "timestamp": "1768060956", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:32:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:32:38] [INFO] Sending instructions to 917202000200 [2026-01-10 21:32:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:32:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:32:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca8470e7939f4027b396655c1d1ac407", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:32:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0RkUzRTk0QjZEMURCN0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0RkUzRTk0QjZEMURCN0MwAA==\",\"timestamp\":\"1768060956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:39+05:30"} [2026-01-10 21:32:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0RkUzRTk0QjZEMURCN0MwAA== [2026-01-10 21:32:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0RkUzRTk0QjZEMURCN0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEM0RkUzRTk0QjZEMURCN0MwAA==\",\"timestamp\":\"1768060956\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:39+05:30"} [2026-01-10 21:32:39] [DEBUG] Ignoring event: delivered [2026-01-10 21:32:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:02:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBNDYzNDQyNkQ4Q0QzODcyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBNDYzNDQyNkQ4Q0QzODcyAA==", "timestamp": "1768060962", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:32:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:32:43] [INFO] Sending instructions to 917202000200 [2026-01-10 21:32:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:32:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:32:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6a1938f9d47f4df789756d2a49ec0bce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:32:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBNDYzNDQyNkQ4Q0QzODcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBNDYzNDQyNkQ4Q0QzODcyAA==\",\"timestamp\":\"1768060962\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:44+05:30"} [2026-01-10 21:32:45] [DEBUG] Ignoring event: delivered [2026-01-10 21:32:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBNDYzNDQyNkQ4Q0QzODcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBNDYzNDQyNkQ4Q0QzODcyAA==\",\"timestamp\":\"1768060962\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:44+05:30"} [2026-01-10 21:32:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFBNDYzNDQyNkQ4Q0QzODcyAA== [2026-01-10 21:32:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:02:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0NTQ4QkVFREI3MTU5RkE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0NTQ4QkVFREI3MTU5RkE3AA==", "timestamp": "1768060967", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:32:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:32:48] [INFO] Sending instructions to 917202000200 [2026-01-10 21:32:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:32:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:32:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "260d5732fbcd4af48d0c50ece9613649", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:32:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0NTQ4QkVFREI3MTU5RkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0NTQ4QkVFREI3MTU5RkE3AA==\",\"timestamp\":\"1768060967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:49+05:30"} [2026-01-10 21:32:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0NTQ4QkVFREI3MTU5RkE3AA== [2026-01-10 21:32:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0NTQ4QkVFREI3MTU5RkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY0NTQ4QkVFREI3MTU5RkE3AA==\",\"timestamp\":\"1768060967\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:49+05:30"} [2026-01-10 21:32:50] [DEBUG] Ignoring event: delivered [2026-01-10 21:32:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:02:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2NENCOEZFNEJBRTNDMjhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2NENCOEZFNEJBRTNDMjhGAA==", "timestamp": "1768060972", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:32:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:32:53] [INFO] Sending instructions to 917202000200 [2026-01-10 21:32:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:32:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:32:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03b0204410994b0b85463a23210a3fe0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:32:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2NENCOEZFNEJBRTNDMjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2NENCOEZFNEJBRTNDMjhGAA==\",\"timestamp\":\"1768060972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:55+05:30"} [2026-01-10 21:32:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2NENCOEZFNEJBRTNDMjhGAA== [2026-01-10 21:32:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2NENCOEZFNEJBRTNDMjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkE2NENCOEZFNEJBRTNDMjhGAA==\",\"timestamp\":\"1768060972\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:32:55+05:30"} [2026-01-10 21:32:55] [DEBUG] Ignoring event: delivered [2026-01-10 21:32:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:02:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OTJCMjk2N0NGRDkwQ0U5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OTJCMjk2N0NGRDkwQ0U5AA==", "timestamp": "1768060977", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:32:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:32:59] [INFO] Sending instructions to 917202000200 [2026-01-10 21:32:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:32:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:32:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "610ba1715f0545e3a2502260a6a4860c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:33:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OTJCMjk2N0NGRDkwQ0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OTJCMjk2N0NGRDkwQ0U5AA==\",\"timestamp\":\"1768060977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:00+05:30"} [2026-01-10 21:33:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OTJCMjk2N0NGRDkwQ0U5AA== [2026-01-10 21:33:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:32:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OTJCMjk2N0NGRDkwQ0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU5OTJCMjk2N0NGRDkwQ0U5AA==\",\"timestamp\":\"1768060977\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:00+05:30"} [2026-01-10 21:33:01] [DEBUG] Ignoring event: delivered [2026-01-10 21:33:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:03:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RkVGOThDMDc1RUU2OEQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RkVGOThDMDc1RUU2OEQxAA==", "timestamp": "1768060983", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:33:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:33:04] [INFO] Sending instructions to 917202000200 [2026-01-10 21:33:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:33:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:33:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "52c630d6ee2942fe8622e1dd0a2b75ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:33:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RkVGOThDMDc1RUU2OEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RkVGOThDMDc1RUU2OEQxAA==\",\"timestamp\":\"1768060983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:04+05:30"} [2026-01-10 21:33:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RkVGOThDMDc1RUU2OEQxAA== [2026-01-10 21:33:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:33:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RkVGOThDMDc1RUU2OEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQ4RkVGOThDMDc1RUU2OEQxAA==\",\"timestamp\":\"1768060983\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:04+05:30"} [2026-01-10 21:33:05] [DEBUG] Ignoring event: delivered [2026-01-10 21:33:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:03:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0QzBDMDY4NEM5MDhGRDM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0QzBDMDY4NEM5MDhGRDM1AA==", "timestamp": "1768060988", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:33:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:33:10] [INFO] Sending instructions to 917202000200 [2026-01-10 21:33:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:33:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:33:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db3ccedac5b64d6985c83f2272c8821b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0QzBDMDY4NEM5MDhGRDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0QzBDMDY4NEM5MDhGRDM1AA==\",\"timestamp\":\"1768060988\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:10+05:30"} [2026-01-10 21:33:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0QzBDMDY4NEM5MDhGRDM1AA== [2026-01-10 21:33:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:33:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0QzBDMDY4NEM5MDhGRDM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0QzBDMDY4NEM5MDhGRDM1AA==\",\"timestamp\":\"1768060988\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:10+05:30"} [2026-01-10 21:33:10] [DEBUG] Ignoring event: delivered [2026-01-10 21:33:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:03:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QzA5MTdEREVGNzQ2QzJEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QzA5MTdEREVGNzQ2QzJEAA==", "timestamp": "1768061024", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:33:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:33:46] [INFO] Sending instructions to 917202000200 [2026-01-10 21:33:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:33:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:33:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fdc83f62a0b489eb2c1c1911519c6f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:33:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:33:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QzA5MTdEREVGNzQ2QzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QzA5MTdEREVGNzQ2QzJEAA==\",\"timestamp\":\"1768061024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:47+05:30"} [2026-01-10 21:33:48] [DEBUG] Ignoring event: delivered [2026-01-10 21:33:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:33:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QzA5MTdEREVGNzQ2QzJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QzA5MTdEREVGNzQ2QzJEAA==\",\"timestamp\":\"1768061024\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:47+05:30"} [2026-01-10 21:33:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzA4QzA5MTdEREVGNzQ2QzJEAA== [2026-01-10 21:33:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:03:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDQ0NDNjc5MDYxQjNGRTg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDQ0NDNjc5MDYxQjNGRTg4AA==", "timestamp": "1768061030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:33:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:33:52] [INFO] Sending instructions to 917202000200 [2026-01-10 21:33:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:33:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:33:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7344cc21b4446a3a41bd598cc7605d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:33:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDQ0NDNjc5MDYxQjNGRTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDQ0NDNjc5MDYxQjNGRTg4AA==\",\"timestamp\":\"1768061030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:54+05:30"} [2026-01-10 21:33:54] [DEBUG] Ignoring event: delivered [2026-01-10 21:33:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDQ0NDNjc5MDYxQjNGRTg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDQ0NDNjc5MDYxQjNGRTg4AA==\",\"timestamp\":\"1768061030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:33:54+05:30"} [2026-01-10 21:33:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThDQ0NDNjc5MDYxQjNGRTg4AA== [2026-01-10 21:34:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:04:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4NTM4N0VFNENFRjFGNjZGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4NTM4N0VFNENFRjFGNjZGAA==", "timestamp": "1768061067", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:34:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:34:28] [INFO] Sending instructions to 917202000200 [2026-01-10 21:34:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:34:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:34:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "88c48f6c7de240799d49eecb62079f3e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:34:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4NTM4N0VFNENFRjFGNjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4NTM4N0VFNENFRjFGNjZGAA==\",\"timestamp\":\"1768061067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:34:29+05:30"} [2026-01-10 21:34:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4NTM4N0VFNENFRjFGNjZGAA== [2026-01-10 21:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:34:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4NTM4N0VFNENFRjFGNjZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Q4NTM4N0VFNENFRjFGNjZGAA==\",\"timestamp\":\"1768061067\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:34:29+05:30"} [2026-01-10 21:34:30] [DEBUG] Ignoring event: delivered [2026-01-10 21:34:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:04:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyNERCMjM1N0JCNzU4RTM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyNERCMjM1N0JCNzU4RTM3AA==", "timestamp": "1768061072", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:34:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:34:34] [INFO] Sending instructions to 917202000200 [2026-01-10 21:34:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:34:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:34:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "993b9fe955ed4ad881083f21e9010ca0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:34:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:34:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyNERCMjM1N0JCNzU4RTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyNERCMjM1N0JCNzU4RTM3AA==\",\"timestamp\":\"1768061072\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:34:36+05:30"} [2026-01-10 21:34:37] [DEBUG] Ignoring event: delivered [2026-01-10 21:34:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:34:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyNERCMjM1N0JCNzU4RTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyNERCMjM1N0JCNzU4RTM3AA==\",\"timestamp\":\"1768061072\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:34:36+05:30"} [2026-01-10 21:34:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUyNERCMjM1N0JCNzU4RTM3AA== [2026-01-10 21:34:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:04:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1OUY5N0VFMzA5RkQxQ0MyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1OUY5N0VFMzA5RkQxQ0MyAA==", "timestamp": "1768061077", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:34:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:34:39] [INFO] Sending instructions to 917202000200 [2026-01-10 21:34:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:34:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:34:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2effc7f3cada4698a379fc7696fbb69d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:34:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:34:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1OUY5N0VFMzA5RkQxQ0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1OUY5N0VFMzA5RkQxQ0MyAA==\",\"timestamp\":\"1768061077\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:34:40+05:30"} [2026-01-10 21:34:41] [DEBUG] Ignoring event: delivered [2026-01-10 21:34:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:34:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1OUY5N0VFMzA5RkQxQ0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1OUY5N0VFMzA5RkQxQ0MyAA==\",\"timestamp\":\"1768061077\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:34:40+05:30"} [2026-01-10 21:34:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE1OUY5N0VFMzA5RkQxQ0MyAA== [2026-01-10 21:35:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:05:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2NUEyQzM5NUVCRDREMDkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2NUEyQzM5NUVCRDREMDkwAA==", "timestamp": "1768061114", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:35:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:35:16] [INFO] Sending instructions to 917202000200 [2026-01-10 21:35:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:35:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:35:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1ee7b19ede04cb6977874f89daf3e0b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:35:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:35:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2NUEyQzM5NUVCRDREMDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2NUEyQzM5NUVCRDREMDkwAA==\",\"timestamp\":\"1768061114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:35:16+05:30"} [2026-01-10 21:35:16] [DEBUG] Ignoring event: delivered [2026-01-10 21:35:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:35:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2NUEyQzM5NUVCRDREMDkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2NUEyQzM5NUVCRDREMDkwAA==\",\"timestamp\":\"1768061114\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:35:16+05:30"} [2026-01-10 21:35:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM2NUEyQzM5NUVCRDREMDkwAA== [2026-01-10 21:35:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:05:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGQTUwNzA0NTA5NjVGN0MwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGQTUwNzA0NTA5NjVGN0MwAA==", "timestamp": "1768061119", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:35:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:35:21] [INFO] Sending instructions to 917202000200 [2026-01-10 21:35:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:35:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:35:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40676498821745f69821d67e5dde3e8a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:35:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:35:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGQTUwNzA0NTA5NjVGN0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGQTUwNzA0NTA5NjVGN0MwAA==\",\"timestamp\":\"1768061119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:35:21+05:30"} [2026-01-10 21:35:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGQTUwNzA0NTA5NjVGN0MwAA== [2026-01-10 21:35:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:35:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGQTUwNzA0NTA5NjVGN0MwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGQTUwNzA0NTA5NjVGN0MwAA==\",\"timestamp\":\"1768061119\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:35:21+05:30"} [2026-01-10 21:35:22] [DEBUG] Ignoring event: delivered [2026-01-10 21:35:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:05:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QkE0RTQ3Nzg2MUIwNEE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QkE0RTQ3Nzg2MUIwNEE0AA==", "timestamp": "1768061124", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:35:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:35:26] [INFO] Sending instructions to 917202000200 [2026-01-10 21:35:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:35:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:35:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5bb0a33719104672b3ca282533332520", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:35:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:35:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QkE0RTQ3Nzg2MUIwNEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QkE0RTQ3Nzg2MUIwNEE0AA==\",\"timestamp\":\"1768061124\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:35:28+05:30"} [2026-01-10 21:35:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QkE0RTQ3Nzg2MUIwNEE0AA== [2026-01-10 21:35:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:35:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QkE0RTQ3Nzg2MUIwNEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjg4QkE0RTQ3Nzg2MUIwNEE0AA==\",\"timestamp\":\"1768061124\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:35:28+05:30"} [2026-01-10 21:35:29] [DEBUG] Ignoring event: delivered [2026-01-10 21:35:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:05:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkZCRUI3NkY1RDc5NTlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkZCRUI3NkY1RDc5NTlEAA==", "timestamp": "1768061130", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:35:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:35:32] [INFO] Sending instructions to 917202000200 [2026-01-10 21:35:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:35:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:35:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b05dcbab7e741deb87ed08590168f34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:35:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:35:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkZCRUI3NkY1RDc5NTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkZCRUI3NkY1RDc5NTlEAA==\",\"timestamp\":\"1768061130\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:35:35+05:30"} [2026-01-10 21:35:35] [DEBUG] Ignoring event: delivered [2026-01-10 21:35:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:35:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkZCRUI3NkY1RDc5NTlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkZCRUI3NkY1RDc5NTlEAA==\",\"timestamp\":\"1768061130\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:35:35+05:30"} [2026-01-10 21:35:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEEyNkZCRUI3NkY1RDc5NTlEAA== [2026-01-10 21:36:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:06:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1OThFNEQ4MDM0Mzk3MkNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1OThFNEQ4MDM0Mzk3MkNBAA==", "timestamp": "1768061166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:36:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:36:08] [INFO] Sending instructions to 917202000200 [2026-01-10 21:36:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:36:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:36:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d2d3c577e464700bdad90c4faa00979", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:36:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1OThFNEQ4MDM0Mzk3MkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1OThFNEQ4MDM0Mzk3MkNBAA==\",\"timestamp\":\"1768061166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:36:12+05:30"} [2026-01-10 21:36:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1OThFNEQ4MDM0Mzk3MkNBAA== [2026-01-10 21:36:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1OThFNEQ4MDM0Mzk3MkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI1OThFNEQ4MDM0Mzk3MkNBAA==\",\"timestamp\":\"1768061166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:36:12+05:30"} [2026-01-10 21:36:12] [DEBUG] Ignoring event: delivered [2026-01-10 21:36:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:06:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RENCMUVGOTA4NjRDRTI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RENCMUVGOTA4NjRDRTI5AA==", "timestamp": "1768061172", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:36:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:36:14] [INFO] Sending instructions to 917202000200 [2026-01-10 21:36:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:36:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:36:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "92cc45d55b6a422aa87bdebc789bdd31", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:36:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:36:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RENCMUVGOTA4NjRDRTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RENCMUVGOTA4NjRDRTI5AA==\",\"timestamp\":\"1768061172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:36:15+05:30"} [2026-01-10 21:36:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RENCMUVGOTA4NjRDRTI5AA== [2026-01-10 21:36:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:36:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RENCMUVGOTA4NjRDRTI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk1RENCMUVGOTA4NjRDRTI5AA==\",\"timestamp\":\"1768061172\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:36:15+05:30"} [2026-01-10 21:36:15] [DEBUG] Ignoring event: delivered [2026-01-10 21:36:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:06:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NDAzNkZFRTU4NkVEMDQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NDAzNkZFRTU4NkVEMDQwAA==", "timestamp": "1768061178", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:36:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:36:20] [INFO] Sending instructions to 917202000200 [2026-01-10 21:36:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:36:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:36:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "61f6ee31fdeb4b15bab1e68b035bec5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:36:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:36:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NDAzNkZFRTU4NkVEMDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NDAzNkZFRTU4NkVEMDQwAA==\",\"timestamp\":\"1768061178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:36:20+05:30"} [2026-01-10 21:36:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NDAzNkZFRTU4NkVEMDQwAA== [2026-01-10 21:36:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:36:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NDAzNkZFRTU4NkVEMDQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0NDAzNkZFRTU4NkVEMDQwAA==\",\"timestamp\":\"1768061178\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:36:20+05:30"} [2026-01-10 21:36:21] [DEBUG] Ignoring event: delivered [2026-01-10 21:36:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:06:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlDOEJFMjA3NEIyMkVFRjQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlDOEJFMjA3NEIyMkVFRjQ0AA==", "timestamp": "1768061183", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:36:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:36:25] [INFO] Sending instructions to 917202000200 [2026-01-10 21:36:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:36:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:36:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69b686e2d2da4d668620f857dd65c5cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:36:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:36:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlDOEJFMjA3NEIyMkVFRjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlDOEJFMjA3NEIyMkVFRjQ0AA==\",\"timestamp\":\"1768061183\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:36:26+05:30"} [2026-01-10 21:36:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlDOEJFMjA3NEIyMkVFRjQ0AA== [2026-01-10 21:36:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:36:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlDOEJFMjA3NEIyMkVFRjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjlDOEJFMjA3NEIyMkVFRjQ0AA==\",\"timestamp\":\"1768061183\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:36:26+05:30"} [2026-01-10 21:36:27] [DEBUG] Ignoring event: delivered [2026-01-10 21:37:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:07:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCMEQ2NkE4OUZEODk1NTU1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCMEQ2NkE4OUZEODk1NTU1AA==", "timestamp": "1768061219", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:37:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:37:01] [INFO] Sending instructions to 917202000200 [2026-01-10 21:37:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:37:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:37:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d1f38e728364a678bb96ea2d00f7113", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:37:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCMEQ2NkE4OUZEODk1NTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCMEQ2NkE4OUZEODk1NTU1AA==\",\"timestamp\":\"1768061219\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:02+05:30"} [2026-01-10 21:37:02] [DEBUG] Ignoring event: delivered [2026-01-10 21:37:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCMEQ2NkE4OUZEODk1NTU1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCMEQ2NkE4OUZEODk1NTU1AA==\",\"timestamp\":\"1768061219\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:02+05:30"} [2026-01-10 21:37:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZCMEQ2NkE4OUZEODk1NTU1AA== [2026-01-10 21:37:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:07:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxMTgwRkVFODFDMEQ2MjdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxMTgwRkVFODFDMEQ2MjdEAA==", "timestamp": "1768061225", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:37:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:37:06] [INFO] Sending instructions to 917202000200 [2026-01-10 21:37:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:37:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:37:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bab57eb773f0498982b19b565fbbd501", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:37:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxMTgwRkVFODFDMEQ2MjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxMTgwRkVFODFDMEQ2MjdEAA==\",\"timestamp\":\"1768061225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:07+05:30"} [2026-01-10 21:37:07] [DEBUG] Ignoring event: delivered [2026-01-10 21:37:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxMTgwRkVFODFDMEQ2MjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxMTgwRkVFODFDMEQ2MjdEAA==\",\"timestamp\":\"1768061225\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:07+05:30"} [2026-01-10 21:37:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIxMTgwRkVFODFDMEQ2MjdEAA== [2026-01-10 21:37:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:07:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGMEYwNUYxRDlERjAyMTk2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGMEYwNUYxRDlERjAyMTk2AA==", "timestamp": "1768061230", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:37:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:37:11] [INFO] Sending instructions to 917202000200 [2026-01-10 21:37:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:37:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:37:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2cec081fbf344279a4d287b6923af019", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:37:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGMEYwNUYxRDlERjAyMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGMEYwNUYxRDlERjAyMTk2AA==\",\"timestamp\":\"1768061230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:12+05:30"} [2026-01-10 21:37:12] [DEBUG] Ignoring event: delivered [2026-01-10 21:37:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGMEYwNUYxRDlERjAyMTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGMEYwNUYxRDlERjAyMTk2AA==\",\"timestamp\":\"1768061230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:12+05:30"} [2026-01-10 21:37:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzFGMEYwNUYxRDlERjAyMTk2AA== [2026-01-10 21:37:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:07:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JEQjQzNzE2RUZCQTAyOENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JEQjQzNzE2RUZCQTAyOENGAA==", "timestamp": "1768061235", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:37:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:37:17] [INFO] Sending instructions to 917202000200 [2026-01-10 21:37:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:37:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:37:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb04ef9f384f4c6e91e16b68fbe639bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:37:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JEQjQzNzE2RUZCQTAyOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JEQjQzNzE2RUZCQTAyOENGAA==\",\"timestamp\":\"1768061235\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:17+05:30"} [2026-01-10 21:37:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JEQjQzNzE2RUZCQTAyOENGAA== [2026-01-10 21:37:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JEQjQzNzE2RUZCQTAyOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0JEQjQzNzE2RUZCQTAyOENGAA==\",\"timestamp\":\"1768061235\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:17+05:30"} [2026-01-10 21:37:18] [DEBUG] Ignoring event: delivered [2026-01-10 21:37:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:07:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQxNDgxMERGMzI5NkI3RjQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQxNDgxMERGMzI5NkI3RjQyAA==", "timestamp": "1768061240", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:37:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:37:22] [INFO] Sending instructions to 917202000200 [2026-01-10 21:37:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:37:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:37:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5b9abb4c8d6c4f4cb301ec7a4e2a8dd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQxNDgxMERGMzI5NkI3RjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQxNDgxMERGMzI5NkI3RjQyAA==\",\"timestamp\":\"1768061240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:24+05:30"} [2026-01-10 21:37:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQxNDgxMERGMzI5NkI3RjQyAA== [2026-01-10 21:37:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQxNDgxMERGMzI5NkI3RjQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQxNDgxMERGMzI5NkI3RjQyAA==\",\"timestamp\":\"1768061240\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:24+05:30"} [2026-01-10 21:37:25] [DEBUG] Ignoring event: delivered [2026-01-10 21:37:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:07:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0Qzk3RDUwMkFBMzZDRTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0Qzk3RDUwMkFBMzZDRTM4AA==", "timestamp": "1768061276", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:37:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:37:58] [INFO] Sending instructions to 917202000200 [2026-01-10 21:37:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:37:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:37:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "756d6aac7a0a40aca0f8fe9b14d8c25b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:37:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0Qzk3RDUwMkFBMzZDRTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0Qzk3RDUwMkFBMzZDRTM4AA==\",\"timestamp\":\"1768061276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:58+05:30"} [2026-01-10 21:37:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0Qzk3RDUwMkFBMzZDRTM4AA== [2026-01-10 21:37:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:37:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0Qzk3RDUwMkFBMzZDRTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0Qzk3RDUwMkFBMzZDRTM4AA==\",\"timestamp\":\"1768061276\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:37:58+05:30"} [2026-01-10 21:37:59] [DEBUG] Ignoring event: delivered [2026-01-10 21:38:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:08:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDRUZDRTNENDM2RDVGNkIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDRUZDRTNENDM2RDVGNkIzAA==", "timestamp": "1768061281", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:38:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:38:03] [INFO] Sending instructions to 917202000200 [2026-01-10 21:38:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:38:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:38:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e2640c803984190b6fe3b2cfd5c716d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:38:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDRUZDRTNENDM2RDVGNkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDRUZDRTNENDM2RDVGNkIzAA==\",\"timestamp\":\"1768061281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:03+05:30"} [2026-01-10 21:38:04] [DEBUG] Ignoring event: delivered [2026-01-10 21:38:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDRUZDRTNENDM2RDVGNkIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDRUZDRTNENDM2RDVGNkIzAA==\",\"timestamp\":\"1768061281\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:03+05:30"} [2026-01-10 21:38:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDRUZDRTNENDM2RDVGNkIzAA== [2026-01-10 21:38:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:08:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyM0VCODQ1NjlFMDU1M0VBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyM0VCODQ1NjlFMDU1M0VBAA==", "timestamp": "1768061286", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:38:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:38:08] [INFO] Sending instructions to 917202000200 [2026-01-10 21:38:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:38:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:38:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "90fa412fde7844cdbf4ccf0c1f9865b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:38:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyM0VCODQ1NjlFMDU1M0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyM0VCODQ1NjlFMDU1M0VBAA==\",\"timestamp\":\"1768061286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:09+05:30"} [2026-01-10 21:38:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyM0VCODQ1NjlFMDU1M0VBAA== [2026-01-10 21:38:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyM0VCODQ1NjlFMDU1M0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0UyM0VCODQ1NjlFMDU1M0VBAA==\",\"timestamp\":\"1768061286\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:09+05:30"} [2026-01-10 21:38:09] [DEBUG] Ignoring event: delivered [2026-01-10 21:38:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:08:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyNUFGM0MzNThBM0JFQjEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyNUFGM0MzNThBM0JFQjEyAA==", "timestamp": "1768061323", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:38:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:38:44] [INFO] Sending instructions to 917202000200 [2026-01-10 21:38:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:38:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:38:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1d859fe2de94a7cb95e207d93d37a9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:38:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyNUFGM0MzNThBM0JFQjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyNUFGM0MzNThBM0JFQjEyAA==\",\"timestamp\":\"1768061323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:45+05:30"} [2026-01-10 21:38:46] [DEBUG] Ignoring event: delivered [2026-01-10 21:38:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyNUFGM0MzNThBM0JFQjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyNUFGM0MzNThBM0JFQjEyAA==\",\"timestamp\":\"1768061323\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:45+05:30"} [2026-01-10 21:38:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDMyNUFGM0MzNThBM0JFQjEyAA== [2026-01-10 21:38:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:08:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1RjBBMjA4MUM0MkZBMUVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1RjBBMjA4MUM0MkZBMUVFAA==", "timestamp": "1768061328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:38:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:38:50] [INFO] Sending instructions to 917202000200 [2026-01-10 21:38:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:38:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:38:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40312dd07ab240ec86e511de78d9340c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:38:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1RjBBMjA4MUM0MkZBMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1RjBBMjA4MUM0MkZBMUVFAA==\",\"timestamp\":\"1768061328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:52+05:30"} [2026-01-10 21:38:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1RjBBMjA4MUM0MkZBMUVFAA== [2026-01-10 21:38:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1RjBBMjA4MUM0MkZBMUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg1RjBBMjA4MUM0MkZBMUVFAA==\",\"timestamp\":\"1768061328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:52+05:30"} [2026-01-10 21:38:53] [DEBUG] Ignoring event: delivered [2026-01-10 21:38:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:08:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkE2NjhFMzhCOUIzN0NEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkE2NjhFMzhCOUIzN0NEAA==", "timestamp": "1768061334", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:38:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:38:56] [INFO] Sending instructions to 917202000200 [2026-01-10 21:38:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:38:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:38:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "407cd0e17394499a9b71ed728be69826", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:38:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkE2NjhFMzhCOUIzN0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkE2NjhFMzhCOUIzN0NEAA==\",\"timestamp\":\"1768061334\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:56+05:30"} [2026-01-10 21:38:56] [DEBUG] Ignoring event: delivered [2026-01-10 21:38:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:38:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkE2NjhFMzhCOUIzN0NEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkE2NjhFMzhCOUIzN0NEAA==\",\"timestamp\":\"1768061334\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:38:56+05:30"} [2026-01-10 21:38:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTM0QkE2NjhFMzhCOUIzN0NEAA== [2026-01-10 21:39:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:09:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEE3OEI1QkZFQzZFMjdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEE3OEI1QkZFQzZFMjdDAA==", "timestamp": "1768061339", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:39:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:39:01] [INFO] Sending instructions to 917202000200 [2026-01-10 21:39:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:39:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:39:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e261dc7d27c4590b14655c5f73d40e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:39:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEE3OEI1QkZFQzZFMjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEE3OEI1QkZFQzZFMjdDAA==\",\"timestamp\":\"1768061339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:01+05:30"} [2026-01-10 21:39:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEE3OEI1QkZFQzZFMjdDAA== [2026-01-10 21:39:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEE3OEI1QkZFQzZFMjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDlENEE3OEI1QkZFQzZFMjdDAA==\",\"timestamp\":\"1768061339\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:01+05:30"} [2026-01-10 21:39:02] [DEBUG] Ignoring event: delivered [2026-01-10 21:39:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:09:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzNDRkE4ODZFN0M3NEREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzNDRkE4ODZFN0M3NEREAA==", "timestamp": "1768061376", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:39:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:39:38] [INFO] Sending instructions to 917202000200 [2026-01-10 21:39:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:39:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:39:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "679d183dd76542c8888c81becd314805", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:39:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:09:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNDI3MzdBMTZDOUJGRDQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNDI3MzdBMTZDOUJGRDQ4AA==", "timestamp": "1768061381", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:39:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:39:43] [INFO] Sending instructions to 917202000200 [2026-01-10 21:39:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:39:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:39:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10ce3d5cbe8a4a4cbdc6f477cd405790", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzNDRkE4ODZFN0M3NEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzNDRkE4ODZFN0M3NEREAA==\",\"timestamp\":\"1768061376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:43+05:30"} [2026-01-10 21:39:44] [DEBUG] Ignoring event: delivered [2026-01-10 21:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNDI3MzdBMTZDOUJGRDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNDI3MzdBMTZDOUJGRDQ4AA==\",\"timestamp\":\"1768061381\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:43+05:30"} [2026-01-10 21:39:44] [DEBUG] Ignoring event: delivered [2026-01-10 21:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzNDRkE4ODZFN0M3NEREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzNDRkE4ODZFN0M3NEREAA==\",\"timestamp\":\"1768061376\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:43+05:30"} [2026-01-10 21:39:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzVFNzNDRkE4ODZFN0M3NEREAA== [2026-01-10 21:39:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNDI3MzdBMTZDOUJGRDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNDI3MzdBMTZDOUJGRDQ4AA==\",\"timestamp\":\"1768061381\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:43+05:30"} [2026-01-10 21:39:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyNDI3MzdBMTZDOUJGRDQ4AA== [2026-01-10 21:39:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:09:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2NEVCQjI4QkZEMjMyNUEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2NEVCQjI4QkZEMjMyNUEwAA==", "timestamp": "1768061387", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:39:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:39:48] [INFO] Sending instructions to 917202000200 [2026-01-10 21:39:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:39:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:39:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d72dca87c294de98a0f2d2681ea5f24", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:39:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2NEVCQjI4QkZEMjMyNUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2NEVCQjI4QkZEMjMyNUEwAA==\",\"timestamp\":\"1768061387\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:49+05:30"} [2026-01-10 21:39:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2NEVCQjI4QkZEMjMyNUEwAA== [2026-01-10 21:39:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2NEVCQjI4QkZEMjMyNUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk2NEVCQjI4QkZEMjMyNUEwAA==\",\"timestamp\":\"1768061387\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:49+05:30"} [2026-01-10 21:39:50] [DEBUG] Ignoring event: delivered [2026-01-10 21:39:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:09:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMTUzMjZFN0M2MzUxNUQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMTUzMjZFN0M2MzUxNUQ1AA==", "timestamp": "1768061392", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:39:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:39:53] [INFO] Sending instructions to 917202000200 [2026-01-10 21:39:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:39:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:39:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6537569988874692b59812b393a4a1ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:39:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMTUzMjZFN0M2MzUxNUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMTUzMjZFN0M2MzUxNUQ1AA==\",\"timestamp\":\"1768061392\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:55+05:30"} [2026-01-10 21:39:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMTUzMjZFN0M2MzUxNUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMTUzMjZFN0M2MzUxNUQ1AA==\",\"timestamp\":\"1768061392\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:39:55+05:30"} [2026-01-10 21:39:56] [DEBUG] Ignoring event: delivered [2026-01-10 21:39:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZGMTUzMjZFN0M2MzUxNUQ1AA== [2026-01-10 21:39:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:09:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyNzU1MUZDREQ3M0YwOTNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyNzU1MUZDREQ3M0YwOTNGAA==", "timestamp": "1768061397", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:39:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:39:59] [INFO] Sending instructions to 917202000200 [2026-01-10 21:39:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:39:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:39:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf8553aa71154d4883cb1e85e005c167", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyNzU1MUZDREQ3M0YwOTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyNzU1MUZDREQ3M0YwOTNGAA==\",\"timestamp\":\"1768061397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:40:00+05:30"} [2026-01-10 21:40:01] [DEBUG] Ignoring event: delivered [2026-01-10 21:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:39:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyNzU1MUZDREQ3M0YwOTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyNzU1MUZDREQ3M0YwOTNGAA==\",\"timestamp\":\"1768061397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:40:00+05:30"} [2026-01-10 21:40:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjgyNzU1MUZDREQ3M0YwOTNGAA== [2026-01-10 21:40:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:10:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMTNCMUNFNkU1REI0Rjg0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMTNCMUNFNkU1REI0Rjg0AA==", "timestamp": "1768061402", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:40:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:40:04] [INFO] Sending instructions to 917202000200 [2026-01-10 21:40:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:40:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:40:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49894bee38e245399d7595223d253f95", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMTNCMUNFNkU1REI0Rjg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMTNCMUNFNkU1REI0Rjg0AA==\",\"timestamp\":\"1768061402\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:40:06+05:30"} [2026-01-10 21:40:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMTNCMUNFNkU1REI0Rjg0AA== [2026-01-10 21:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMTNCMUNFNkU1REI0Rjg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkFGMTNCMUNFNkU1REI0Rjg0AA==\",\"timestamp\":\"1768061402\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:40:06+05:30"} [2026-01-10 21:40:06] [DEBUG] Ignoring event: delivered [2026-01-10 21:40:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:10:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNjIxNjgwRTg0RjI3NjUxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNjIxNjgwRTg0RjI3NjUxAA==", "timestamp": "1768061438", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:40:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:40:40] [INFO] Sending instructions to 917202000200 [2026-01-10 21:40:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:40:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:40:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5811b5a24b334bddb29288038bdf7362", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:40:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:40:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNjIxNjgwRTg0RjI3NjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNjIxNjgwRTg0RjI3NjUxAA==\",\"timestamp\":\"1768061438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:40:41+05:30"} [2026-01-10 21:40:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNjIxNjgwRTg0RjI3NjUxAA== [2026-01-10 21:40:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:40:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNjIxNjgwRTg0RjI3NjUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFCNjIxNjgwRTg0RjI3NjUxAA==\",\"timestamp\":\"1768061438\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:40:41+05:30"} [2026-01-10 21:40:41] [DEBUG] Ignoring event: delivered [2026-01-10 21:40:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:10:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzRTc5NzAwNTc3MUVEMzAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzRTc5NzAwNTc3MUVEMzAxAA==", "timestamp": "1768061444", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:40:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:40:45] [INFO] Sending instructions to 917202000200 [2026-01-10 21:40:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:40:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:40:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0234ebab3c14d68ac8fe75f4791e380", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:40:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzRTc5NzAwNTc3MUVEMzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzRTc5NzAwNTc3MUVEMzAxAA==\",\"timestamp\":\"1768061444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:40:46+05:30"} [2026-01-10 21:40:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzRTc5NzAwNTc3MUVEMzAxAA== [2026-01-10 21:40:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzRTc5NzAwNTc3MUVEMzAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzRTc5NzAwNTc3MUVEMzAxAA==\",\"timestamp\":\"1768061444\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:40:46+05:30"} [2026-01-10 21:40:47] [DEBUG] Ignoring event: delivered [2026-01-10 21:41:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:11:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA4OUMyMjFCNjQ0RjVDODA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA4OUMyMjFCNjQ0RjVDODA3AA==", "timestamp": "1768061480", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:41:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:41:22] [INFO] Sending instructions to 917202000200 [2026-01-10 21:41:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:41:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:41:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab4f9ea4a3d244f885747f9557fdcef9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:41:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:41:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA4OUMyMjFCNjQ0RjVDODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA4OUMyMjFCNjQ0RjVDODA3AA==\",\"timestamp\":\"1768061480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:41:22+05:30"} [2026-01-10 21:41:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA4OUMyMjFCNjQ0RjVDODA3AA== [2026-01-10 21:41:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:41:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA4OUMyMjFCNjQ0RjVDODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA4OUMyMjFCNjQ0RjVDODA3AA==\",\"timestamp\":\"1768061480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:41:22+05:30"} [2026-01-10 21:41:23] [DEBUG] Ignoring event: delivered [2026-01-10 21:41:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:11:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVFNjJCNzZBQ0FBODU0M0MxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVFNjJCNzZBQ0FBODU0M0MxAA==", "timestamp": "1768061486", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:41:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:41:28] [INFO] Sending instructions to 917202000200 [2026-01-10 21:41:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:41:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:41:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e954b8816c7e42fc9f50c661c514714a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:41:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVFNjJCNzZBQ0FBODU0M0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVFNjJCNzZBQ0FBODU0M0MxAA==\",\"timestamp\":\"1768061486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:41:29+05:30"} [2026-01-10 21:41:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVFNjJCNzZBQ0FBODU0M0MxAA== [2026-01-10 21:41:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVFNjJCNzZBQ0FBODU0M0MxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVFNjJCNzZBQ0FBODU0M0MxAA==\",\"timestamp\":\"1768061486\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:41:29+05:30"} [2026-01-10 21:41:29] [DEBUG] Ignoring event: delivered [2026-01-10 21:41:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:11:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGNUQyMDc0MjNGODE1QzU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGNUQyMDc0MjNGODE1QzU4AA==", "timestamp": "1768061491", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:41:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:41:33] [INFO] Sending instructions to 917202000200 [2026-01-10 21:41:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:41:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:41:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77c60e3010b249f19b89a03cc9b54ba0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:41:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGNUQyMDc0MjNGODE1QzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGNUQyMDc0MjNGODE1QzU4AA==\",\"timestamp\":\"1768061491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:41:35+05:30"} [2026-01-10 21:41:35] [DEBUG] Ignoring event: delivered [2026-01-10 21:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:41:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGNUQyMDc0MjNGODE1QzU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGNUQyMDc0MjNGODE1QzU4AA==\",\"timestamp\":\"1768061491\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:41:35+05:30"} [2026-01-10 21:41:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGNUQyMDc0MjNGODE1QzU4AA== [2026-01-10 21:41:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:11:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxN0UwQkQyQjhBREU0MDYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxN0UwQkQyQjhBREU0MDYwAA==", "timestamp": "1768061497", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:41:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:41:38] [INFO] Sending instructions to 917202000200 [2026-01-10 21:41:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:41:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:41:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fab1d1d9ed5d4bf48fdecb03c041c051", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:41:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxN0UwQkQyQjhBREU0MDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxN0UwQkQyQjhBREU0MDYwAA==\",\"timestamp\":\"1768061497\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:41:39+05:30"} [2026-01-10 21:41:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxN0UwQkQyQjhBREU0MDYwAA== [2026-01-10 21:41:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxN0UwQkQyQjhBREU0MDYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkMxN0UwQkQyQjhBREU0MDYwAA==\",\"timestamp\":\"1768061497\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:41:39+05:30"} [2026-01-10 21:41:39] [DEBUG] Ignoring event: delivered [2026-01-10 21:42:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:12:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI3QzEyM0YzMzMxQUI4Q0I5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI3QzEyM0YzMzMxQUI4Q0I5AA==", "timestamp": "1768061533", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:42:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:42:15] [INFO] Sending instructions to 917202000200 [2026-01-10 21:42:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:42:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:42:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dda11fce71594646bf18c35151b4bc6d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:42:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:42:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI3QzEyM0YzMzMxQUI4Q0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI3QzEyM0YzMzMxQUI4Q0I5AA==\",\"timestamp\":\"1768061533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:42:17+05:30"} [2026-01-10 21:42:18] [DEBUG] Ignoring event: delivered [2026-01-10 21:42:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:42:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI3QzEyM0YzMzMxQUI4Q0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI3QzEyM0YzMzMxQUI4Q0I5AA==\",\"timestamp\":\"1768061533\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:42:17+05:30"} [2026-01-10 21:42:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI3QzEyM0YzMzMxQUI4Q0I5AA== [2026-01-10 21:42:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:12:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCOTc0OERENUUzRkU0OEZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCOTc0OERENUUzRkU0OEZEAA==", "timestamp": "1768061539", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:42:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:42:20] [INFO] Sending instructions to 917202000200 [2026-01-10 21:42:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:42:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:42:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b5c4e9174b74ee295702a3612a398fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:42:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:42:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCOTc0OERENUUzRkU0OEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCOTc0OERENUUzRkU0OEZEAA==\",\"timestamp\":\"1768061539\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:42:20+05:30"} [2026-01-10 21:42:21] [DEBUG] Ignoring event: delivered [2026-01-10 21:42:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:42:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCOTc0OERENUUzRkU0OEZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCOTc0OERENUUzRkU0OEZEAA==\",\"timestamp\":\"1768061539\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:42:20+05:30"} [2026-01-10 21:42:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJCOTc0OERENUUzRkU0OEZEAA== [2026-01-10 21:42:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:12:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxRkE1RUNDQzUzRTgyQTVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxRkE1RUNDQzUzRTgyQTVDAA==", "timestamp": "1768061544", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:42:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:42:26] [INFO] Sending instructions to 917202000200 [2026-01-10 21:42:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:42:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:42:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02a7b5133dce40eb8d510dd2c3e4ca7a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxRkE1RUNDQzUzRTgyQTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxRkE1RUNDQzUzRTgyQTVDAA==\",\"timestamp\":\"1768061544\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:42:26+05:30"} [2026-01-10 21:42:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxRkE1RUNDQzUzRTgyQTVDAA== [2026-01-10 21:42:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:42:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxRkE1RUNDQzUzRTgyQTVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUxRkE1RUNDQzUzRTgyQTVDAA==\",\"timestamp\":\"1768061544\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:42:26+05:30"} [2026-01-10 21:42:27] [DEBUG] Ignoring event: delivered [2026-01-10 21:42:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:12:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBNTE5OTBEQzRFRDA1REQ4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBNTE5OTBEQzRFRDA1REQ4AA==", "timestamp": "1768061549", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:42:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:42:31] [INFO] Sending instructions to 917202000200 [2026-01-10 21:42:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:42:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:42:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ced79964e9564412ae1b843f5cd444bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:42:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:42:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBNTE5OTBEQzRFRDA1REQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBNTE5OTBEQzRFRDA1REQ4AA==\",\"timestamp\":\"1768061549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:42:32+05:30"} [2026-01-10 21:42:32] [DEBUG] Ignoring event: delivered [2026-01-10 21:42:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:42:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBNTE5OTBEQzRFRDA1REQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBNTE5OTBEQzRFRDA1REQ4AA==\",\"timestamp\":\"1768061549\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:42:32+05:30"} [2026-01-10 21:42:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzNBNTE5OTBEQzRFRDA1REQ4AA== [2026-01-10 21:43:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:13:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEOEQyQTgwNERFM0I2NDE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEOEQyQTgwNERFM0I2NDE1AA==", "timestamp": "1768061585", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:43:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:43:07] [INFO] Sending instructions to 917202000200 [2026-01-10 21:43:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:43:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:43:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ccf86fb95a7c49d2a6bb1a0e0735b41b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:43:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEOEQyQTgwNERFM0I2NDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEOEQyQTgwNERFM0I2NDE1AA==\",\"timestamp\":\"1768061585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:43:07+05:30"} [2026-01-10 21:43:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEOEQyQTgwNERFM0I2NDE1AA== [2026-01-10 21:43:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEOEQyQTgwNERFM0I2NDE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDFEOEQyQTgwNERFM0I2NDE1AA==\",\"timestamp\":\"1768061585\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:43:07+05:30"} [2026-01-10 21:43:08] [DEBUG] Ignoring event: delivered [2026-01-10 21:43:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:13:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2MDQzRURGMzM2M0JBQzQ1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2MDQzRURGMzM2M0JBQzQ1AA==", "timestamp": "1768061590", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:43:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:43:12] [INFO] Sending instructions to 917202000200 [2026-01-10 21:43:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:43:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:43:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f4e74f5127a465cbfd090f3c711ecee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:43:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2MDQzRURGMzM2M0JBQzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2MDQzRURGMzM2M0JBQzQ1AA==\",\"timestamp\":\"1768061590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:43:14+05:30"} [2026-01-10 21:43:15] [DEBUG] Ignoring event: delivered [2026-01-10 21:43:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2MDQzRURGMzM2M0JBQzQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2MDQzRURGMzM2M0JBQzQ1AA==\",\"timestamp\":\"1768061590\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:43:13+05:30"} [2026-01-10 21:43:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk2MDQzRURGMzM2M0JBQzQ1AA== [2026-01-10 21:43:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:13:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCOEVFRERGMERDQ0QxQjk0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCOEVFRERGMERDQ0QxQjk0AA==", "timestamp": "1768061596", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:43:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:43:17] [INFO] Sending instructions to 917202000200 [2026-01-10 21:43:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:43:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:43:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "76aeee1e46ac4c208e919da630a9f66f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:43:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:13:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJERUQzRDg4RDc5ODUxMUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJERUQzRDg4RDc5ODUxMUYyAA==", "timestamp": "1768061601", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:43:23] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:43:23] [INFO] Sending instructions to 917202000200 [2026-01-10 21:43:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:43:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:43:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1498fe6c972c451aa5bdfbf8e72fc3b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:43:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCOEVFRERGMERDQ0QxQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCOEVFRERGMERDQ0QxQjk0AA==\",\"timestamp\":\"1768061596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:43:22+05:30"} [2026-01-10 21:43:23] [DEBUG] Ignoring event: delivered [2026-01-10 21:43:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCOEVFRERGMERDQ0QxQjk0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCOEVFRERGMERDQ0QxQjk0AA==\",\"timestamp\":\"1768061596\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:43:22+05:30"} [2026-01-10 21:43:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJCOEVFRERGMERDQ0QxQjk0AA== [2026-01-10 21:43:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJERUQzRDg4RDc5ODUxMUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJERUQzRDg4RDc5ODUxMUYyAA==\",\"timestamp\":\"1768061601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:43:23+05:30"} [2026-01-10 21:43:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJERUQzRDg4RDc5ODUxMUYyAA== [2026-01-10 21:43:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJERUQzRDg4RDc5ODUxMUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJERUQzRDg4RDc5ODUxMUYyAA==\",\"timestamp\":\"1768061601\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:43:23+05:30"} [2026-01-10 21:43:24] [DEBUG] Ignoring event: delivered [2026-01-10 21:43:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:13:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5OTFEMzQ3NDRCNkQ4MEQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5OTFEMzQ3NDRCNkQ4MEQ0AA==", "timestamp": "1768061637", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:43:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:43:58] [INFO] Sending instructions to 917202000200 [2026-01-10 21:43:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:43:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:43:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4145defd838648f286107e88739635df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:44:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5OTFEMzQ3NDRCNkQ4MEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5OTFEMzQ3NDRCNkQ4MEQ0AA==\",\"timestamp\":\"1768061637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:01+05:30"} [2026-01-10 21:44:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5OTFEMzQ3NDRCNkQ4MEQ0AA== [2026-01-10 21:44:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:43:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5OTFEMzQ3NDRCNkQ4MEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjQ5OTFEMzQ3NDRCNkQ4MEQ0AA==\",\"timestamp\":\"1768061637\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:01+05:30"} [2026-01-10 21:44:02] [DEBUG] Ignoring event: delivered [2026-01-10 21:44:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:14:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMTIyNDk1NThBNzU1RjdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMTIyNDk1NThBNzU1RjdDAA==", "timestamp": "1768061642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:44:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:44:04] [INFO] Sending instructions to 917202000200 [2026-01-10 21:44:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:44:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:44:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "15b66911d04547feae9f098c4c33280c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:44:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMTIyNDk1NThBNzU1RjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMTIyNDk1NThBNzU1RjdDAA==\",\"timestamp\":\"1768061642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:05+05:30"} [2026-01-10 21:44:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMTIyNDk1NThBNzU1RjdDAA== [2026-01-10 21:44:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMTIyNDk1NThBNzU1RjdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGMTIyNDk1NThBNzU1RjdDAA==\",\"timestamp\":\"1768061642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:05+05:30"} [2026-01-10 21:44:06] [DEBUG] Ignoring event: delivered [2026-01-10 21:44:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:14:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2N0U0OUJCRjc4OTE0OEQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2N0U0OUJCRjc4OTE0OEQ0AA==", "timestamp": "1768061648", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:44:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:44:09] [INFO] Sending instructions to 917202000200 [2026-01-10 21:44:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:44:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:44:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01a65574cb834ddc8cb2bee760ffce36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:44:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2N0U0OUJCRjc4OTE0OEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2N0U0OUJCRjc4OTE0OEQ0AA==\",\"timestamp\":\"1768061648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:10+05:30"} [2026-01-10 21:44:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:44:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2N0U0OUJCRjc4OTE0OEQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2N0U0OUJCRjc4OTE0OEQ0AA==\",\"timestamp\":\"1768061648\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:10+05:30"} [2026-01-10 21:44:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkE2N0U0OUJCRjc4OTE0OEQ0AA== [2026-01-10 21:44:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:14:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRThDMTU2NkYxQURENkJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRThDMTU2NkYxQURENkJDAA==", "timestamp": "1768061684", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:44:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:44:46] [INFO] Sending instructions to 917202000200 [2026-01-10 21:44:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:44:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:44:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1a8041eaa47043f9a69ee6ed658ea25d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:44:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRThDMTU2NkYxQURENkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRThDMTU2NkYxQURENkJDAA==\",\"timestamp\":\"1768061684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:48+05:30"} [2026-01-10 21:44:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRThDMTU2NkYxQURENkJDAA== [2026-01-10 21:44:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRThDMTU2NkYxQURENkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkQwRThDMTU2NkYxQURENkJDAA==\",\"timestamp\":\"1768061684\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:48+05:30"} [2026-01-10 21:44:49] [DEBUG] Ignoring event: delivered [2026-01-10 21:44:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:14:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzM0QjE5ODFCMkFGMDEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzM0QjE5ODFCMkFGMDEzAA==", "timestamp": "1768061690", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:44:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:44:52] [INFO] Sending instructions to 917202000200 [2026-01-10 21:44:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:44:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:44:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ccc5681421b493bb4576b31647cf98c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:44:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzM0QjE5ODFCMkFGMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzM0QjE5ODFCMkFGMDEzAA==\",\"timestamp\":\"1768061690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:52+05:30"} [2026-01-10 21:44:53] [DEBUG] Ignoring event: delivered [2026-01-10 21:44:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzM0QjE5ODFCMkFGMDEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzM0QjE5ODFCMkFGMDEzAA==\",\"timestamp\":\"1768061690\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:52+05:30"} [2026-01-10 21:44:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUJCQzM0QjE5ODFCMkFGMDEzAA== [2026-01-10 21:44:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:14:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURFOEI5QUY2NDkwOUVBM0Y2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURFOEI5QUY2NDkwOUVBM0Y2AA==", "timestamp": "1768061695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:44:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:44:57] [INFO] Sending instructions to 917202000200 [2026-01-10 21:44:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:44:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:44:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e3b44bce8ee4bd7b0d2a6aebf945a07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:44:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURFOEI5QUY2NDkwOUVBM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURFOEI5QUY2NDkwOUVBM0Y2AA==\",\"timestamp\":\"1768061695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:57+05:30"} [2026-01-10 21:44:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURFOEI5QUY2NDkwOUVBM0Y2AA== [2026-01-10 21:44:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:44:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURFOEI5QUY2NDkwOUVBM0Y2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURFOEI5QUY2NDkwOUVBM0Y2AA==\",\"timestamp\":\"1768061695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:44:57+05:30"} [2026-01-10 21:44:58] [DEBUG] Ignoring event: delivered [2026-01-10 21:45:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:15:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNzg4QzVERTMzQzg3QjAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNzg4QzVERTMzQzg3QjAwAA==", "timestamp": "1768061731", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:45:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:45:33] [INFO] Sending instructions to 917202000200 [2026-01-10 21:45:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:45:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:45:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ddaabc8a5b49449b99b1545dd840b947", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:45:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:15:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTRFMkQ3MjE0QzExQkY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTRFMkQ3MjE0QzExQkY1AA==", "timestamp": "1768061737", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:45:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:45:38] [INFO] Sending instructions to 917202000200 [2026-01-10 21:45:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:45:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:45:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:45:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNzg4QzVERTMzQzg3QjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNzg4QzVERTMzQzg3QjAwAA==\",\"timestamp\":\"1768061731\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:45:36+05:30"} [2026-01-10 21:45:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNzg4QzVERTMzQzg3QjAwAA== [2026-01-10 21:45:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8b40680ae184780ab24496acc2ebbca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:45:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:45:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNzg4QzVERTMzQzg3QjAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTYzNzg4QzVERTMzQzg3QjAwAA==\",\"timestamp\":\"1768061731\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:45:36+05:30"} [2026-01-10 21:45:39] [DEBUG] Ignoring event: delivered [2026-01-10 21:45:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:45:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTRFMkQ3MjE0QzExQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTRFMkQ3MjE0QzExQkY1AA==\",\"timestamp\":\"1768061737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:45:39+05:30"} [2026-01-10 21:45:40] [DEBUG] Ignoring event: delivered [2026-01-10 21:45:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:45:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTRFMkQ3MjE0QzExQkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTRFMkQ3MjE0QzExQkY1AA==\",\"timestamp\":\"1768061737\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:45:39+05:30"} [2026-01-10 21:45:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQyQTRFMkQ3MjE0QzExQkY1AA== [2026-01-10 21:45:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:15:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NDZBQkI5MEI2RjM0Q0E3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NDZBQkI5MEI2RjM0Q0E3AA==", "timestamp": "1768061742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:45:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:45:44] [INFO] Sending instructions to 917202000200 [2026-01-10 21:45:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:45:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:45:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f2a0e39a4ff2454b83e391d7defad54b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:45:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:45:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NDZBQkI5MEI2RjM0Q0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NDZBQkI5MEI2RjM0Q0E3AA==\",\"timestamp\":\"1768061742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:45:45+05:30"} [2026-01-10 21:45:45] [DEBUG] Ignoring event: delivered [2026-01-10 21:45:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:45:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NDZBQkI5MEI2RjM0Q0E3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NDZBQkI5MEI2RjM0Q0E3AA==\",\"timestamp\":\"1768061742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:45:45+05:30"} [2026-01-10 21:45:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM4NDZBQkI5MEI2RjM0Q0E3AA== [2026-01-10 21:45:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:15:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxRUVGQTczNTYzNzFCOTIyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxRUVGQTczNTYzNzFCOTIyAA==", "timestamp": "1768061747", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:45:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:45:49] [INFO] Sending instructions to 917202000200 [2026-01-10 21:45:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:45:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:45:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91358639d27a49059c17dfeff8e1a204", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:45:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:45:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxRUVGQTczNTYzNzFCOTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxRUVGQTczNTYzNzFCOTIyAA==\",\"timestamp\":\"1768061747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:45:50+05:30"} [2026-01-10 21:45:50] [DEBUG] Ignoring event: delivered [2026-01-10 21:45:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:45:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxRUVGQTczNTYzNzFCOTIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxRUVGQTczNTYzNzFCOTIyAA==\",\"timestamp\":\"1768061747\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:45:50+05:30"} [2026-01-10 21:45:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIxRUVGQTczNTYzNzFCOTIyAA== [2026-01-10 21:46:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:16:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRDc5NjgyRkU3NEM0NjY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRDc5NjgyRkU3NEM0NjY4AA==", "timestamp": "1768061784", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:46:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:46:26] [INFO] Sending instructions to 917202000200 [2026-01-10 21:46:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:46:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:46:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "230c279735484bbd901ea22d0d9c008e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:46:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRDc5NjgyRkU3NEM0NjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRDc5NjgyRkU3NEM0NjY4AA==\",\"timestamp\":\"1768061784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:46:26+05:30"} [2026-01-10 21:46:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRDc5NjgyRkU3NEM0NjY4AA== [2026-01-10 21:46:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:46:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRDc5NjgyRkU3NEM0NjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzEzRDc5NjgyRkU3NEM0NjY4AA==\",\"timestamp\":\"1768061784\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:46:26+05:30"} [2026-01-10 21:46:27] [DEBUG] Ignoring event: delivered [2026-01-10 21:46:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:16:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyRUU0MEU1NUQ3NjA5MTJCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyRUU0MEU1NUQ3NjA5MTJCAA==", "timestamp": "1768061789", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:46:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:46:31] [INFO] Sending instructions to 917202000200 [2026-01-10 21:46:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:46:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:46:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbc23d90823a4a249dc04bfd8a2b4fb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:46:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:46:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyRUU0MEU1NUQ3NjA5MTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyRUU0MEU1NUQ3NjA5MTJCAA==\",\"timestamp\":\"1768061789\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:46:33+05:30"} [2026-01-10 21:46:33] [DEBUG] Ignoring event: delivered [2026-01-10 21:46:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:46:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyRUU0MEU1NUQ3NjA5MTJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyRUU0MEU1NUQ3NjA5MTJCAA==\",\"timestamp\":\"1768061789\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:46:33+05:30"} [2026-01-10 21:46:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IyRUU0MEU1NUQ3NjA5MTJCAA== [2026-01-10 21:46:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:16:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRENTg4NDk1MTUxQzlCQjFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRENTg4NDk1MTUxQzlCQjFFAA==", "timestamp": "1768061795", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:46:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:46:36] [INFO] Sending instructions to 917202000200 [2026-01-10 21:46:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:46:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:46:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fac8b7c2e5c4e81baef4393ed865534", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:46:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:46:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRENTg4NDk1MTUxQzlCQjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRENTg4NDk1MTUxQzlCQjFFAA==\",\"timestamp\":\"1768061795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:46:37+05:30"} [2026-01-10 21:46:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRENTg4NDk1MTUxQzlCQjFFAA== [2026-01-10 21:46:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:46:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRENTg4NDk1MTUxQzlCQjFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRENTg4NDk1MTUxQzlCQjFFAA==\",\"timestamp\":\"1768061795\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:46:37+05:30"} [2026-01-10 21:46:37] [DEBUG] Ignoring event: delivered [2026-01-10 21:47:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:17:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxNkE0QjA0MEE2N0JFRkMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxNkE0QjA0MEE2N0JFRkMwAA==", "timestamp": "1768061831", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:47:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:47:13] [INFO] Sending instructions to 917202000200 [2026-01-10 21:47:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:47:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:47:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04f9b82d73f94e35a574053093436bac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:47:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxNkE0QjA0MEE2N0JFRkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxNkE0QjA0MEE2N0JFRkMwAA==\",\"timestamp\":\"1768061831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:14+05:30"} [2026-01-10 21:47:15] [DEBUG] Ignoring event: delivered [2026-01-10 21:47:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxNkE0QjA0MEE2N0JFRkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxNkE0QjA0MEE2N0JFRkMwAA==\",\"timestamp\":\"1768061831\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:14+05:30"} [2026-01-10 21:47:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxNkE0QjA0MEE2N0JFRkMwAA== [2026-01-10 21:47:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:17:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFOEM4MUNDOUNEMUJGRjkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFOEM4MUNDOUNEMUJGRjkwAA==", "timestamp": "1768061836", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:47:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:47:18] [INFO] Sending instructions to 917202000200 [2026-01-10 21:47:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:47:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:47:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cb7da59fbc9408ba2ca16476bb88c3a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:47:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFOEM4MUNDOUNEMUJGRjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFOEM4MUNDOUNEMUJGRjkwAA==\",\"timestamp\":\"1768061836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:20+05:30"} [2026-01-10 21:47:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFOEM4MUNDOUNEMUJGRjkwAA== [2026-01-10 21:47:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFOEM4MUNDOUNEMUJGRjkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJFOEM4MUNDOUNEMUJGRjkwAA==\",\"timestamp\":\"1768061836\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:20+05:30"} [2026-01-10 21:47:21] [DEBUG] Ignoring event: delivered [2026-01-10 21:47:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:17:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzQzRDNENGMkUxODA0MzdBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzQzRDNENGMkUxODA0MzdBAA==", "timestamp": "1768061842", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:47:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:47:24] [INFO] Sending instructions to 917202000200 [2026-01-10 21:47:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:47:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:47:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e2dc437b67d43399af3e01688fbd43b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:47:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzQzRDNENGMkUxODA0MzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzQzRDNENGMkUxODA0MzdBAA==\",\"timestamp\":\"1768061842\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:24+05:30"} [2026-01-10 21:47:25] [DEBUG] Ignoring event: delivered [2026-01-10 21:47:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzQzRDNENGMkUxODA0MzdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzQzRDNENGMkUxODA0MzdBAA==\",\"timestamp\":\"1768061842\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:24+05:30"} [2026-01-10 21:47:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTgzQzRDNENGMkUxODA0MzdBAA== [2026-01-10 21:47:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:17:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MDI2OUY0NkRCRjA3NDM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MDI2OUY0NkRCRjA3NDM0AA==", "timestamp": "1768061847", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:47:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:47:29] [INFO] Sending instructions to 917202000200 [2026-01-10 21:47:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:47:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:47:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb52c985d1554e78b1f0daa49e88fa7b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:47:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MDI2OUY0NkRCRjA3NDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MDI2OUY0NkRCRjA3NDM0AA==\",\"timestamp\":\"1768061847\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:29+05:30"} [2026-01-10 21:47:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MDI2OUY0NkRCRjA3NDM0AA== [2026-01-10 21:47:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MDI2OUY0NkRCRjA3NDM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI2MDI2OUY0NkRCRjA3NDM0AA==\",\"timestamp\":\"1768061847\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:29+05:30"} [2026-01-10 21:47:30] [DEBUG] Ignoring event: delivered [2026-01-10 21:47:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:17:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFNEExQjRCRkJBRjUwNDRFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFNEExQjRCRkJBRjUwNDRFAA==", "timestamp": "1768061852", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:47:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:47:34] [INFO] Sending instructions to 917202000200 [2026-01-10 21:47:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:47:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:47:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "155bac7da2b34f48b890b9db48ec195b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:47:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFNEExQjRCRkJBRjUwNDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFNEExQjRCRkJBRjUwNDRFAA==\",\"timestamp\":\"1768061852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:35+05:30"} [2026-01-10 21:47:36] [DEBUG] Ignoring event: delivered [2026-01-10 21:47:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFNEExQjRCRkJBRjUwNDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFNEExQjRCRkJBRjUwNDRFAA==\",\"timestamp\":\"1768061852\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:35+05:30"} [2026-01-10 21:47:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVFNEExQjRCRkJBRjUwNDRFAA== [2026-01-10 21:47:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:17:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4QzU0RjM5OTUyNUU5RTFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4QzU0RjM5OTUyNUU5RTFGAA==", "timestamp": "1768061858", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:47:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:47:40] [INFO] Sending instructions to 917202000200 [2026-01-10 21:47:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:47:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:47:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99e60fbfbd1d4e6e8ec6ff8907a0fb48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:47:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4QzU0RjM5OTUyNUU5RTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4QzU0RjM5OTUyNUU5RTFGAA==\",\"timestamp\":\"1768061858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:40+05:30"} [2026-01-10 21:47:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4QzU0RjM5OTUyNUU5RTFGAA== [2026-01-10 21:47:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:47:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4QzU0RjM5OTUyNUU5RTFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDM4QzU0RjM5OTUyNUU5RTFGAA==\",\"timestamp\":\"1768061858\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:47:40+05:30"} [2026-01-10 21:47:41] [DEBUG] Ignoring event: delivered [2026-01-10 21:48:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:18:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBQTA0OEZDQzJBQzUwRTJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBQTA0OEZDQzJBQzUwRTJGAA==", "timestamp": "1768061894", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:48:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:48:16] [INFO] Sending instructions to 917202000200 [2026-01-10 21:48:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:48:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:48:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0201c3cc142f47008a56576e6433a633", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:48:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBQTA0OEZDQzJBQzUwRTJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBQTA0OEZDQzJBQzUwRTJGAA==\",\"timestamp\":\"1768061894\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:48:16+05:30"} [2026-01-10 21:48:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBQTA0OEZDQzJBQzUwRTJGAA== [2026-01-10 21:48:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBQTA0OEZDQzJBQzUwRTJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVBQTA0OEZDQzJBQzUwRTJGAA==\",\"timestamp\":\"1768061894\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:48:16+05:30"} [2026-01-10 21:48:17] [DEBUG] Ignoring event: delivered [2026-01-10 21:48:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRkE0OTcwOUU2ODcyRERFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRkE0OTcwOUU2ODcyRERFAA==", "timestamp": "1768061900", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:48:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:48:22] [INFO] Sending instructions to 917202000200 [2026-01-10 21:48:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:48:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:48:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cbb250e1bd7149e88af4279e891316a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRkE0OTcwOUU2ODcyRERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRkE0OTcwOUU2ODcyRERFAA==\",\"timestamp\":\"1768061900\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:48:23+05:30"} [2026-01-10 21:48:23] [DEBUG] Ignoring event: delivered [2026-01-10 21:48:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRkE0OTcwOUU2ODcyRERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRkE0OTcwOUU2ODcyRERFAA==\",\"timestamp\":\"1768061900\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:48:22+05:30"} [2026-01-10 21:48:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREJGRkE0OTcwOUU2ODcyRERFAA== [2026-01-10 21:48:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:18:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGQTAyMzBCMEFGNzZFOTc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGQTAyMzBCMEFGNzZFOTc1AA==", "timestamp": "1768061905", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:48:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:48:27] [INFO] Sending instructions to 917202000200 [2026-01-10 21:48:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:48:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:48:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f276dc1917604d9f88e36be7360b94c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:48:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGQTAyMzBCMEFGNzZFOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGQTAyMzBCMEFGNzZFOTc1AA==\",\"timestamp\":\"1768061905\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:48:34+05:30"} [2026-01-10 21:48:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGQTAyMzBCMEFGNzZFOTc1AA== [2026-01-10 21:48:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:48:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGQTAyMzBCMEFGNzZFOTc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBGQTAyMzBCMEFGNzZFOTc1AA==\",\"timestamp\":\"1768061905\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:48:34+05:30"} [2026-01-10 21:48:35] [DEBUG] Ignoring event: delivered [2026-01-10 21:49:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:19:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2MDYwOTJCQjFFNjZFOUU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2MDYwOTJCQjFFNjZFOUU0AA==", "timestamp": "1768061941", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:49:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:49:04] [INFO] Sending instructions to 917202000200 [2026-01-10 21:49:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:49:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:49:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4fe72911530e47718540d19da7c95029", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:49:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2MDYwOTJCQjFFNjZFOUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2MDYwOTJCQjFFNjZFOUU0AA==\",\"timestamp\":\"1768061941\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:49:04+05:30"} [2026-01-10 21:49:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2MDYwOTJCQjFFNjZFOUU0AA== [2026-01-10 21:49:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2MDYwOTJCQjFFNjZFOUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY2MDYwOTJCQjFFNjZFOUU0AA==\",\"timestamp\":\"1768061941\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:49:04+05:30"} [2026-01-10 21:49:05] [DEBUG] Ignoring event: delivered [2026-01-10 21:49:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:19:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZERjE5RUIzMzMxNDc0NkI1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZERjE5RUIzMzMxNDc0NkI1AA==", "timestamp": "1768061947", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:49:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:49:09] [INFO] Sending instructions to 917202000200 [2026-01-10 21:49:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:49:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:49:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4afcdb0e133f4d00b64482f5c86405d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZERjE5RUIzMzMxNDc0NkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZERjE5RUIzMzMxNDc0NkI1AA==\",\"timestamp\":\"1768061947\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:49:11+05:30"} [2026-01-10 21:49:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZERjE5RUIzMzMxNDc0NkI1AA== [2026-01-10 21:49:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZERjE5RUIzMzMxNDc0NkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZERjE5RUIzMzMxNDc0NkI1AA==\",\"timestamp\":\"1768061947\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:49:11+05:30"} [2026-01-10 21:49:12] [DEBUG] Ignoring event: delivered [2026-01-10 21:49:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:19:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzMUYyODEwRDc4MUE3QTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzMUYyODEwRDc4MUE3QTU5AA==", "timestamp": "1768061953", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:49:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:49:15] [INFO] Sending instructions to 917202000200 [2026-01-10 21:49:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:49:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:49:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "af27c85c3f2a43eaab70ff8ee70f3b55", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:49:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzMUYyODEwRDc4MUE3QTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzMUYyODEwRDc4MUE3QTU5AA==\",\"timestamp\":\"1768061953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:49:15+05:30"} [2026-01-10 21:49:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzMUYyODEwRDc4MUE3QTU5AA== [2026-01-10 21:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzMUYyODEwRDc4MUE3QTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYzMUYyODEwRDc4MUE3QTU5AA==\",\"timestamp\":\"1768061953\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:49:15+05:30"} [2026-01-10 21:49:17] [DEBUG] Ignoring event: delivered [2026-01-10 21:49:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:19:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2OEM3MjZERTIwOThCMTQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2OEM3MjZERTIwOThCMTQxAA==", "timestamp": "1768061958", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:49:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:49:21] [INFO] Sending instructions to 917202000200 [2026-01-10 21:49:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:49:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:49:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6cf3e77002f2464f8c87b8920fff752a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:49:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2OEM3MjZERTIwOThCMTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2OEM3MjZERTIwOThCMTQxAA==\",\"timestamp\":\"1768061958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:49:22+05:30"} [2026-01-10 21:49:23] [DEBUG] Ignoring event: delivered [2026-01-10 21:49:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2OEM3MjZERTIwOThCMTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2OEM3MjZERTIwOThCMTQxAA==\",\"timestamp\":\"1768061958\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:49:22+05:30"} [2026-01-10 21:49:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY2OEM3MjZERTIwOThCMTQxAA== [2026-01-10 21:49:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:19:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDNzJCODdBRDRBNjM5NEFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDNzJCODdBRDRBNjM5NEFFAA==", "timestamp": "1768061996", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:49:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:49:57] [INFO] Sending instructions to 917202000200 [2026-01-10 21:49:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:49:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:49:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adbe52be43ec4f508fa647e70507f4a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:50:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDNzJCODdBRDRBNjM5NEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDNzJCODdBRDRBNjM5NEFFAA==\",\"timestamp\":\"1768061996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:00+05:30"} [2026-01-10 21:50:01] [DEBUG] Ignoring event: delivered [2026-01-10 21:50:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDNzJCODdBRDRBNjM5NEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDNzJCODdBRDRBNjM5NEFFAA==\",\"timestamp\":\"1768061996\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:00+05:30"} [2026-01-10 21:50:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDNzJCODdBRDRBNjM5NEFFAA== [2026-01-10 21:50:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:20:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4RDUyOUFGNjcxNTgwQjQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4RDUyOUFGNjcxNTgwQjQ0AA==", "timestamp": "1768062001", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:50:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:50:03] [INFO] Sending instructions to 917202000200 [2026-01-10 21:50:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:50:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:50:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16fccafc209f4d568267a7c23199a50f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4RDUyOUFGNjcxNTgwQjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4RDUyOUFGNjcxNTgwQjQ0AA==\",\"timestamp\":\"1768062001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:03+05:30"} [2026-01-10 21:50:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4RDUyOUFGNjcxNTgwQjQ0AA== [2026-01-10 21:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4RDUyOUFGNjcxNTgwQjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg4RDUyOUFGNjcxNTgwQjQ0AA==\",\"timestamp\":\"1768062001\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:03+05:30"} [2026-01-10 21:50:03] [DEBUG] Ignoring event: delivered [2026-01-10 21:50:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:20:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBNDZFRUFCNEMzM0ZBOThCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBNDZFRUFCNEMzM0ZBOThCAA==", "timestamp": "1768062006", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:50:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:50:07] [INFO] Sending instructions to 917202000200 [2026-01-10 21:50:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:50:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:50:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f4068fe0b0d4e669ce3cbd0ac4ca886", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:50:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBNDZFRUFCNEMzM0ZBOThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBNDZFRUFCNEMzM0ZBOThCAA==\",\"timestamp\":\"1768062006\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:08+05:30"} [2026-01-10 21:50:09] [DEBUG] Ignoring event: delivered [2026-01-10 21:50:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBNDZFRUFCNEMzM0ZBOThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBNDZFRUFCNEMzM0ZBOThCAA==\",\"timestamp\":\"1768062006\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:08+05:30"} [2026-01-10 21:50:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTlBNDZFRUFCNEMzM0ZBOThCAA== [2026-01-10 21:50:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:20:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyRDJGNjJFNjhCQzMwQTU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyRDJGNjJFNjhCQzMwQTU4AA==", "timestamp": "1768062011", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:50:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:50:13] [INFO] Sending instructions to 917202000200 [2026-01-10 21:50:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:50:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:50:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd9ceff657194585b02d967bcdc8c2ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:50:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyRDJGNjJFNjhCQzMwQTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyRDJGNjJFNjhCQzMwQTU4AA==\",\"timestamp\":\"1768062011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:14+05:30"} [2026-01-10 21:50:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyRDJGNjJFNjhCQzMwQTU4AA== [2026-01-10 21:50:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyRDJGNjJFNjhCQzMwQTU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkMyRDJGNjJFNjhCQzMwQTU4AA==\",\"timestamp\":\"1768062011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:14+05:30"} [2026-01-10 21:50:15] [DEBUG] Ignoring event: delivered [2026-01-10 21:50:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:20:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDOEM5NzA3NTFBNTBFRTQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDOEM5NzA3NTFBNTBFRTQzAA==", "timestamp": "1768062048", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:50:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:50:50] [INFO] Sending instructions to 917202000200 [2026-01-10 21:50:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:50:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:50:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68c4417dc2f94a20a741f9159994de39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:50:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDOEM5NzA3NTFBNTBFRTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDOEM5NzA3NTFBNTBFRTQzAA==\",\"timestamp\":\"1768062048\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:50+05:30"} [2026-01-10 21:50:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDOEM5NzA3NTFBNTBFRTQzAA== [2026-01-10 21:50:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDOEM5NzA3NTFBNTBFRTQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUNDOEM5NzA3NTFBNTBFRTQzAA==\",\"timestamp\":\"1768062048\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:50+05:30"} [2026-01-10 21:50:51] [DEBUG] Ignoring event: delivered [2026-01-10 21:50:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:20:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwQkM4QkY4QkQ1MTM4OUYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwQkM4QkY4QkQ1MTM4OUYwAA==", "timestamp": "1768062054", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:50:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:50:56] [INFO] Sending instructions to 917202000200 [2026-01-10 21:50:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:50:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:50:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8ee935fde43458bb77a08841a46edd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:50:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwQkM4QkY4QkQ1MTM4OUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwQkM4QkY4QkQ1MTM4OUYwAA==\",\"timestamp\":\"1768062054\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:57+05:30"} [2026-01-10 21:50:58] [DEBUG] Ignoring event: delivered [2026-01-10 21:50:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:50:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwQkM4QkY4QkQ1MTM4OUYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwQkM4QkY4QkQ1MTM4OUYwAA==\",\"timestamp\":\"1768062054\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:50:57+05:30"} [2026-01-10 21:50:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMwQkM4QkY4QkQ1MTM4OUYwAA== [2026-01-10 21:51:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:21:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCODk2MTM5MDBFRUQyRjI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCODk2MTM5MDBFRUQyRjI5AA==", "timestamp": "1768062059", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:51:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:51:01] [INFO] Sending instructions to 917202000200 [2026-01-10 21:51:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:51:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:51:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a2823542c9e40788f8be722320d1406", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:51:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCODk2MTM5MDBFRUQyRjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCODk2MTM5MDBFRUQyRjI5AA==\",\"timestamp\":\"1768062059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:01+05:30"} [2026-01-10 21:51:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCODk2MTM5MDBFRUQyRjI5AA== [2026-01-10 21:51:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCODk2MTM5MDBFRUQyRjI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDhCODk2MTM5MDBFRUQyRjI5AA==\",\"timestamp\":\"1768062059\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:01+05:30"} [2026-01-10 21:51:02] [DEBUG] Ignoring event: delivered [2026-01-10 21:51:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:21:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBMzUyN0QzRkQ0QjhGQkVEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBMzUyN0QzRkQ0QjhGQkVEAA==", "timestamp": "1768062096", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:51:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:51:37] [INFO] Sending instructions to 917202000200 [2026-01-10 21:51:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:51:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:51:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e4271519fac4466bfb4cd7b0fe84743", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:51:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBMzUyN0QzRkQ0QjhGQkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBMzUyN0QzRkQ0QjhGQkVEAA==\",\"timestamp\":\"1768062096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:38+05:30"} [2026-01-10 21:51:39] [DEBUG] Ignoring event: delivered [2026-01-10 21:51:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBMzUyN0QzRkQ0QjhGQkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBMzUyN0QzRkQ0QjhGQkVEAA==\",\"timestamp\":\"1768062096\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:38+05:30"} [2026-01-10 21:51:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBMzUyN0QzRkQ0QjhGQkVEAA== [2026-01-10 21:51:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:21:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2MTNERkI5OUJDOTQ0QThFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2MTNERkI5OUJDOTQ0QThFAA==", "timestamp": "1768062101", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:51:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:51:43] [INFO] Sending instructions to 917202000200 [2026-01-10 21:51:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:51:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:51:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63766c45bf5e41febed6eb4e97dd0ed4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2MTNERkI5OUJDOTQ0QThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2MTNERkI5OUJDOTQ0QThFAA==\",\"timestamp\":\"1768062101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:43+05:30"} [2026-01-10 21:51:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2MTNERkI5OUJDOTQ0QThFAA== [2026-01-10 21:51:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2MTNERkI5OUJDOTQ0QThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E2MTNERkI5OUJDOTQ0QThFAA==\",\"timestamp\":\"1768062101\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:43+05:30"} [2026-01-10 21:51:43] [DEBUG] Ignoring event: delivered [2026-01-10 21:51:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:21:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBQTg5RjhFODBFNERGRDc1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBQTg5RjhFODBFNERGRDc1AA==", "timestamp": "1768062106", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:51:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:51:48] [INFO] Sending instructions to 917202000200 [2026-01-10 21:51:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:51:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:51:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "53a9ecbfccc442ddb383595b7d9cab75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBQTg5RjhFODBFNERGRDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBQTg5RjhFODBFNERGRDc1AA==\",\"timestamp\":\"1768062106\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:48+05:30"} [2026-01-10 21:51:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBQTg5RjhFODBFNERGRDc1AA== [2026-01-10 21:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBQTg5RjhFODBFNERGRDc1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThBQTg5RjhFODBFNERGRDc1AA==\",\"timestamp\":\"1768062106\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:49+05:30"} [2026-01-10 21:51:49] [DEBUG] Ignoring event: delivered [2026-01-10 21:51:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:21:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRTUwMUE2MzVCMDkxNjFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRTUwMUE2MzVCMDkxNjFBAA==", "timestamp": "1768062112", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:51:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:51:53] [INFO] Sending instructions to 917202000200 [2026-01-10 21:51:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:51:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:51:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c440f073ea24c1cbde5a18b5bdb5ec1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRTUwMUE2MzVCMDkxNjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRTUwMUE2MzVCMDkxNjFBAA==\",\"timestamp\":\"1768062112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:53+05:30"} [2026-01-10 21:51:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRTUwMUE2MzVCMDkxNjFBAA== [2026-01-10 21:51:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRTUwMUE2MzVCMDkxNjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIyRTUwMUE2MzVCMDkxNjFBAA==\",\"timestamp\":\"1768062112\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:51:53+05:30"} [2026-01-10 21:51:54] [DEBUG] Ignoring event: delivered [2026-01-10 21:51:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:21:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4N0U4NjdERkY4RThFQTdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4N0U4NjdERkY4RThFQTdCAA==", "timestamp": "1768062117", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:51:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:51:59] [INFO] Sending instructions to 917202000200 [2026-01-10 21:51:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:51:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:51:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1e596619ccd45d1b4215cbf104bd253", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:52:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4N0U4NjdERkY4RThFQTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4N0U4NjdERkY4RThFQTdCAA==\",\"timestamp\":\"1768062117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:52:08+05:30"} [2026-01-10 21:52:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4N0U4NjdERkY4RThFQTdCAA== [2026-01-10 21:52:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:51:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4N0U4NjdERkY4RThFQTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI4N0U4NjdERkY4RThFQTdCAA==\",\"timestamp\":\"1768062117\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:52:08+05:30"} [2026-01-10 21:52:09] [DEBUG] Ignoring event: delivered [2026-01-10 21:52:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:22:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNTA0Qjg1REJFQkI5RjkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNTA0Qjg1REJFQkI5RjkxAA==", "timestamp": "1768062152", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:52:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:52:34] [INFO] Sending instructions to 917202000200 [2026-01-10 21:52:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:52:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:52:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1553994513234023bbcc869d41bd79c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:52:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:52:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNTA0Qjg1REJFQkI5RjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNTA0Qjg1REJFQkI5RjkxAA==\",\"timestamp\":\"1768062152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:52:35+05:30"} [2026-01-10 21:52:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNTA0Qjg1REJFQkI5RjkxAA== [2026-01-10 21:52:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:52:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNTA0Qjg1REJFQkI5RjkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUwNTA0Qjg1REJFQkI5RjkxAA==\",\"timestamp\":\"1768062152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:52:35+05:30"} [2026-01-10 21:52:36] [DEBUG] Ignoring event: delivered [2026-01-10 21:52:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:22:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzdBMjlFN0NFNDA1NkYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzdBMjlFN0NFNDA1NkYyAA==", "timestamp": "1768062158", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:52:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:52:40] [INFO] Sending instructions to 917202000200 [2026-01-10 21:52:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:52:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:52:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "808ec5553d414fcea7c364a6c3bc699f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:52:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzdBMjlFN0NFNDA1NkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzdBMjlFN0NFNDA1NkYyAA==\",\"timestamp\":\"1768062158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:52:40+05:30"} [2026-01-10 21:52:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzdBMjlFN0NFNDA1NkYyAA== [2026-01-10 21:52:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzdBMjlFN0NFNDA1NkYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNGQzdBMjlFN0NFNDA1NkYyAA==\",\"timestamp\":\"1768062158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:52:40+05:30"} [2026-01-10 21:52:41] [DEBUG] Ignoring event: delivered [2026-01-10 21:52:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:22:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QTlERUI4MkQ4QkI0NDQ4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QTlERUI4MkQ4QkI0NDQ4AA==", "timestamp": "1768062164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:52:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:52:46] [INFO] Sending instructions to 917202000200 [2026-01-10 21:52:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:52:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:52:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9915dc04497840f68cf7ed5f4e7628ee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:52:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:52:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QTlERUI4MkQ4QkI0NDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QTlERUI4MkQ4QkI0NDQ4AA==\",\"timestamp\":\"1768062164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:52:46+05:30"} [2026-01-10 21:52:47] [DEBUG] Ignoring event: delivered [2026-01-10 21:52:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:52:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QTlERUI4MkQ4QkI0NDQ4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QTlERUI4MkQ4QkI0NDQ4AA==\",\"timestamp\":\"1768062164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:52:46+05:30"} [2026-01-10 21:52:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODI4QTlERUI4MkQ4QkI0NDQ4AA== [2026-01-10 21:53:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:23:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODJFNDk3MDI1OTg1MDdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODJFNDk3MDI1OTg1MDdCAA==", "timestamp": "1768062200", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:53:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:53:22] [INFO] Sending instructions to 917202000200 [2026-01-10 21:53:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:53:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:53:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d0bcf0f44064eea82e0dd7c1aa4a8cd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODJFNDk3MDI1OTg1MDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODJFNDk3MDI1OTg1MDdCAA==\",\"timestamp\":\"1768062200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:53:25+05:30"} [2026-01-10 21:53:27] [DEBUG] Ignoring event: delivered [2026-01-10 21:53:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:53:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODJFNDk3MDI1OTg1MDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODJFNDk3MDI1OTg1MDdCAA==\",\"timestamp\":\"1768062200\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:53:25+05:30"} [2026-01-10 21:53:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI4ODJFNDk3MDI1OTg1MDdCAA== [2026-01-10 21:53:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:23:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCOUQ0NzAyQjkxOEQ3MUM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCOUQ0NzAyQjkxOEQ3MUM3AA==", "timestamp": "1768062205", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:53:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:53:27] [INFO] Sending instructions to 917202000200 [2026-01-10 21:53:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:53:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:53:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6b0a3b180124c95942af5aecde44ccb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:53:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:53:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCOUQ0NzAyQjkxOEQ3MUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCOUQ0NzAyQjkxOEQ3MUM3AA==\",\"timestamp\":\"1768062205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:53:28+05:30"} [2026-01-10 21:53:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCOUQ0NzAyQjkxOEQ3MUM3AA== [2026-01-10 21:53:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:53:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCOUQ0NzAyQjkxOEQ3MUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VCOUQ0NzAyQjkxOEQ3MUM3AA==\",\"timestamp\":\"1768062205\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:53:28+05:30"} [2026-01-10 21:53:29] [DEBUG] Ignoring event: delivered [2026-01-10 21:53:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:23:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U5MTZEOTUyOEYxNjgyQTNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U5MTZEOTUyOEYxNjgyQTNFAA==", "timestamp": "1768062210", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:53:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:53:32] [INFO] Sending instructions to 917202000200 [2026-01-10 21:53:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:53:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:53:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3607a2a5359498a8bd6ecc2567bc48c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:53:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U5MTZEOTUyOEYxNjgyQTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U5MTZEOTUyOEYxNjgyQTNFAA==\",\"timestamp\":\"1768062210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:53:32+05:30"} [2026-01-10 21:53:32] [DEBUG] Ignoring event: delivered [2026-01-10 21:53:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:53:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U5MTZEOTUyOEYxNjgyQTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U5MTZEOTUyOEYxNjgyQTNFAA==\",\"timestamp\":\"1768062210\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:53:32+05:30"} [2026-01-10 21:53:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0U5MTZEOTUyOEYxNjgyQTNFAA== [2026-01-10 21:54:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:24:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwRUVEQjA5OTFCMTZFNTQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwRUVEQjA5OTFCMTZFNTQyAA==", "timestamp": "1768062246", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:54:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:54:09] [INFO] Sending instructions to 917202000200 [2026-01-10 21:54:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:54:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:54:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1f3f6f0fd68348fc824dc869bd4b4c66", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwRUVEQjA5OTFCMTZFNTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwRUVEQjA5OTFCMTZFNTQyAA==\",\"timestamp\":\"1768062246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:54:10+05:30"} [2026-01-10 21:54:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwRUVEQjA5OTFCMTZFNTQyAA== [2026-01-10 21:54:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:54:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwRUVEQjA5OTFCMTZFNTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUwRUVEQjA5OTFCMTZFNTQyAA==\",\"timestamp\":\"1768062246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:54:10+05:30"} [2026-01-10 21:54:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:54:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:24:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxQjRGNDFGNkIyRThDNUJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxQjRGNDFGNkIyRThDNUJBAA==", "timestamp": "1768062253", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:54:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:54:14] [INFO] Sending instructions to 917202000200 [2026-01-10 21:54:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:54:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:54:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "04006f7d83824b81a51c5a7f8b53d4c5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:54:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxQjRGNDFGNkIyRThDNUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxQjRGNDFGNkIyRThDNUJBAA==\",\"timestamp\":\"1768062253\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:54:14+05:30"} [2026-01-10 21:54:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxQjRGNDFGNkIyRThDNUJBAA== [2026-01-10 21:54:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:54:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxQjRGNDFGNkIyRThDNUJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjMxQjRGNDFGNkIyRThDNUJBAA==\",\"timestamp\":\"1768062253\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:54:14+05:30"} [2026-01-10 21:54:15] [DEBUG] Ignoring event: delivered [2026-01-10 21:54:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:24:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5RUFDQTY3RTc4NUQ0QkJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5RUFDQTY3RTc4NUQ0QkJDAA==", "timestamp": "1768062257", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:54:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:54:19] [INFO] Sending instructions to 917202000200 [2026-01-10 21:54:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:54:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:54:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f88ee959204404a817ea110723a3a5d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:54:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5RUFDQTY3RTc4NUQ0QkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5RUFDQTY3RTc4NUQ0QkJDAA==\",\"timestamp\":\"1768062257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:54:21+05:30"} [2026-01-10 21:54:21] [DEBUG] Ignoring event: delivered [2026-01-10 21:54:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:54:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5RUFDQTY3RTc4NUQ0QkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5RUFDQTY3RTc4NUQ0QkJDAA==\",\"timestamp\":\"1768062257\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:54:21+05:30"} [2026-01-10 21:54:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5RUFDQTY3RTc4NUQ0QkJDAA== [2026-01-10 21:54:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:24:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNzBCMzRFMzI3QjRBQTJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNzBCMzRFMzI3QjRBQTJBAA==", "timestamp": "1768062263", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:54:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:54:24] [INFO] Sending instructions to 917202000200 [2026-01-10 21:54:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:54:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:54:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4ba573d875c4c10a767b95be1d22f36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:54:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:54:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNzBCMzRFMzI3QjRBQTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNzBCMzRFMzI3QjRBQTJBAA==\",\"timestamp\":\"1768062263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:54:27+05:30"} [2026-01-10 21:54:27] [DEBUG] Ignoring event: delivered [2026-01-10 21:54:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:54:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNzBCMzRFMzI3QjRBQTJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNzBCMzRFMzI3QjRBQTJBAA==\",\"timestamp\":\"1768062263\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:54:27+05:30"} [2026-01-10 21:54:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBFNzBCMzRFMzI3QjRBQTJBAA== [2026-01-10 21:55:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:25:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMkMyQTlGQzc5NUU4RTdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMkMyQTlGQzc5NUU4RTdFAA==", "timestamp": "1768062300", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:55:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:55:01] [INFO] Sending instructions to 917202000200 [2026-01-10 21:55:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:55:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:55:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eee7d0ca2a9e4b938fca7a1b367f4e88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMkMyQTlGQzc5NUU4RTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMkMyQTlGQzc5NUU4RTdFAA==\",\"timestamp\":\"1768062300\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:02+05:30"} [2026-01-10 21:55:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMkMyQTlGQzc5NUU4RTdFAA== [2026-01-10 21:55:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMkMyQTlGQzc5NUU4RTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUJCMkMyQTlGQzc5NUU4RTdFAA==\",\"timestamp\":\"1768062300\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:02+05:30"} [2026-01-10 21:55:03] [DEBUG] Ignoring event: delivered [2026-01-10 21:55:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:25:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBNjY0OTRGNTQ2QzU2QThCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBNjY0OTRGNTQ2QzU2QThCAA==", "timestamp": "1768062305", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:55:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:55:07] [INFO] Sending instructions to 917202000200 [2026-01-10 21:55:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:55:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:55:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6722a060f2e4a1bac2e95382fb87cfb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBNjY0OTRGNTQ2QzU2QThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBNjY0OTRGNTQ2QzU2QThCAA==\",\"timestamp\":\"1768062305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:07+05:30"} [2026-01-10 21:55:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBNjY0OTRGNTQ2QzU2QThCAA== [2026-01-10 21:55:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBNjY0OTRGNTQ2QzU2QThCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBNjY0OTRGNTQ2QzU2QThCAA==\",\"timestamp\":\"1768062305\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:07+05:30"} [2026-01-10 21:55:08] [DEBUG] Ignoring event: delivered [2026-01-10 21:55:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:25:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyMDI4Nzk4NTU4OTM4RDkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyMDI4Nzk4NTU4OTM4RDkyAA==", "timestamp": "1768062312", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:55:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:55:13] [INFO] Sending instructions to 917202000200 [2026-01-10 21:55:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:55:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:55:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8dd4fb7768514b898021857e67116cf3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:55:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyMDI4Nzk4NTU4OTM4RDkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyMDI4Nzk4NTU4OTM4RDkyAA==\",\"timestamp\":\"1768062312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:15+05:30"} [2026-01-10 21:55:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyMDI4Nzk4NTU4OTM4RDkyAA== [2026-01-10 21:55:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyMDI4Nzk4NTU4OTM4RDkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEQyMDI4Nzk4NTU4OTM4RDkyAA==\",\"timestamp\":\"1768062312\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:15+05:30"} [2026-01-10 21:55:15] [DEBUG] Ignoring event: delivered [2026-01-10 21:55:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:25:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3NUZGNzcwODEyRjYwQjAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3NUZGNzcwODEyRjYwQjAxAA==", "timestamp": "1768062348", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:55:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:55:50] [INFO] Sending instructions to 917202000200 [2026-01-10 21:55:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:55:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:55:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3e4c9d8381d545a49f6e81b565b60e51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:55:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3NUZGNzcwODEyRjYwQjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3NUZGNzcwODEyRjYwQjAxAA==\",\"timestamp\":\"1768062348\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:54+05:30"} [2026-01-10 21:55:54] [DEBUG] Ignoring event: delivered [2026-01-10 21:55:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3NUZGNzcwODEyRjYwQjAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3NUZGNzcwODEyRjYwQjAxAA==\",\"timestamp\":\"1768062348\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:54+05:30"} [2026-01-10 21:55:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3NUZGNzcwODEyRjYwQjAxAA== [2026-01-10 21:55:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:25:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOUY2OERCMkNCQzBENEVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOUY2OERCMkNCQzBENEVEAA==", "timestamp": "1768062354", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:55:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:55:56] [INFO] Sending instructions to 917202000200 [2026-01-10 21:55:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:55:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:55:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "890b169ca1ed4b07b99a62c69ee1283b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOUY2OERCMkNCQzBENEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOUY2OERCMkNCQzBENEVEAA==\",\"timestamp\":\"1768062354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:57+05:30"} [2026-01-10 21:55:57] [DEBUG] Ignoring event: delivered [2026-01-10 21:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:55:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOUY2OERCMkNCQzBENEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOUY2OERCMkNCQzBENEVEAA==\",\"timestamp\":\"1768062354\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:55:57+05:30"} [2026-01-10 21:55:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUMxOUY2OERCMkNCQzBENEVEAA== [2026-01-10 21:56:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:26:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUzRkY5QjJCMkU5OTAzNzMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUzRkY5QjJCMkU5OTAzNzMzAA==", "timestamp": "1768062360", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:56:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:56:02] [INFO] Sending instructions to 917202000200 [2026-01-10 21:56:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:56:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:56:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab056b48bc9c4214a6f589f30f960955", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:56:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUzRkY5QjJCMkU5OTAzNzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUzRkY5QjJCMkU5OTAzNzMzAA==\",\"timestamp\":\"1768062360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:04+05:30"} [2026-01-10 21:56:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUzRkY5QjJCMkU5OTAzNzMzAA== [2026-01-10 21:56:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUzRkY5QjJCMkU5OTAzNzMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDUzRkY5QjJCMkU5OTAzNzMzAA==\",\"timestamp\":\"1768062360\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:04+05:30"} [2026-01-10 21:56:05] [DEBUG] Ignoring event: delivered [2026-01-10 21:56:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:26:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCREIxMTQ3REYwNzY4NzgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCREIxMTQ3REYwNzY4NzgyAA==", "timestamp": "1768062397", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:56:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:56:38] [INFO] Sending instructions to 917202000200 [2026-01-10 21:56:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:56:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:56:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "70da6663982c4cada190d315d70fa06e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:56:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCREIxMTQ3REYwNzY4NzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCREIxMTQ3REYwNzY4NzgyAA==\",\"timestamp\":\"1768062397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:40+05:30"} [2026-01-10 21:56:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCREIxMTQ3REYwNzY4NzgyAA== [2026-01-10 21:56:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCREIxMTQ3REYwNzY4NzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzdCREIxMTQ3REYwNzY4NzgyAA==\",\"timestamp\":\"1768062397\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:40+05:30"} [2026-01-10 21:56:41] [DEBUG] Ignoring event: delivered [2026-01-10 21:56:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:26:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2MzI0MUIwRTg5NjA1NUFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2MzI0MUIwRTg5NjA1NUFCAA==", "timestamp": "1768062402", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:56:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:56:44] [INFO] Sending instructions to 917202000200 [2026-01-10 21:56:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:56:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:56:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35200b6079aa4f0cbb51ad79f388b7f3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2MzI0MUIwRTg5NjA1NUFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2MzI0MUIwRTg5NjA1NUFCAA==\",\"timestamp\":\"1768062402\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:44+05:30"} [2026-01-10 21:56:44] [DEBUG] Ignoring event: delivered [2026-01-10 21:56:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2MzI0MUIwRTg5NjA1NUFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2MzI0MUIwRTg5NjA1NUFCAA==\",\"timestamp\":\"1768062402\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:44+05:30"} [2026-01-10 21:56:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkM2MzI0MUIwRTg5NjA1NUFCAA== [2026-01-10 21:56:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:26:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MDY4NzEyMUI2MzlFODFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MDY4NzEyMUI2MzlFODFEAA==", "timestamp": "1768062407", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:56:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:56:49] [INFO] Sending instructions to 917202000200 [2026-01-10 21:56:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:56:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:56:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a89b6958cfc1439ba0a2799bd29320ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:56:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MDY4NzEyMUI2MzlFODFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MDY4NzEyMUI2MzlFODFEAA==\",\"timestamp\":\"1768062407\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:49+05:30"} [2026-01-10 21:56:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MDY4NzEyMUI2MzlFODFEAA== [2026-01-10 21:56:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MDY4NzEyMUI2MzlFODFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUY4MDY4NzEyMUI2MzlFODFEAA==\",\"timestamp\":\"1768062407\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:49+05:30"} [2026-01-10 21:56:50] [DEBUG] Ignoring event: delivered [2026-01-10 21:56:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:26:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQUNBODFCMjI2QTZGNEI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQUNBODFCMjI2QTZGNEI5AA==", "timestamp": "1768062412", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:56:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:56:54] [INFO] Sending instructions to 917202000200 [2026-01-10 21:56:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:56:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:56:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "887afce0fb014325a7816bca89aefb58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:56:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQUNBODFCMjI2QTZGNEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQUNBODFCMjI2QTZGNEI5AA==\",\"timestamp\":\"1768062412\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:54+05:30"} [2026-01-10 21:56:55] [DEBUG] Ignoring event: delivered [2026-01-10 21:56:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQUNBODFCMjI2QTZGNEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQUNBODFCMjI2QTZGNEI5AA==\",\"timestamp\":\"1768062412\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:56:54+05:30"} [2026-01-10 21:56:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBDQUNBODFCMjI2QTZGNEI5AA== [2026-01-10 21:56:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:26:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMkM4ODUyMEMzNDhGRjA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMkM4ODUyMEMzNDhGRjA3AA==", "timestamp": "1768062417", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:56:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:56:59] [INFO] Sending instructions to 917202000200 [2026-01-10 21:56:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:56:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:57:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "99a8a1f5bb724e369be7ee0f8f233641", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:57:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMkM4ODUyMEMzNDhGRjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMkM4ODUyMEMzNDhGRjA3AA==\",\"timestamp\":\"1768062417\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:00+05:30"} [2026-01-10 21:57:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMkM4ODUyMEMzNDhGRjA3AA== [2026-01-10 21:57:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:56:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMkM4ODUyMEMzNDhGRjA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDUzMkM4ODUyMEMzNDhGRjA3AA==\",\"timestamp\":\"1768062417\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:00+05:30"} [2026-01-10 21:57:01] [DEBUG] Ignoring event: delivered [2026-01-10 21:57:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:27:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QzFDOTBFMjBFNENEQUExAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QzFDOTBFMjBFNENEQUExAA==", "timestamp": "1768062423", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:57:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:57:04] [INFO] Sending instructions to 917202000200 [2026-01-10 21:57:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:57:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:57:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb92e71b9cf74ac1bbfa2451a3a251f9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:57:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:27:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZFNzE5NTQ5QzJGNzc4MzVDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZFNzE5NTQ5QzJGNzc4MzVDAA==", "timestamp": "1768062428", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:57:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:57:10] [INFO] Sending instructions to 917202000200 [2026-01-10 21:57:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:57:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:57:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f5d97fbe908455a840af41568237df5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QzFDOTBFMjBFNENEQUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QzFDOTBFMjBFNENEQUExAA==\",\"timestamp\":\"1768062423\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:10+05:30"} [2026-01-10 21:57:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QzFDOTBFMjBFNENEQUExAA== [2026-01-10 21:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QzFDOTBFMjBFNENEQUExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4QzFDOTBFMjBFNENEQUExAA==\",\"timestamp\":\"1768062423\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:10+05:30"} [2026-01-10 21:57:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZFNzE5NTQ5QzJGNzc4MzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZFNzE5NTQ5QzJGNzc4MzVDAA==\",\"timestamp\":\"1768062428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:10+05:30"} [2026-01-10 21:57:11] [DEBUG] Ignoring event: delivered [2026-01-10 21:57:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZFNzE5NTQ5QzJGNzc4MzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZFNzE5NTQ5QzJGNzc4MzVDAA==\",\"timestamp\":\"1768062428\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:10+05:30"} [2026-01-10 21:57:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREZFNzE5NTQ5QzJGNzc4MzVDAA== [2026-01-10 21:57:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:27:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBNUNGQzFGMzdGNzA3OThGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBNUNGQzFGMzdGNzA3OThGAA==", "timestamp": "1768062464", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:57:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:57:46] [INFO] Sending instructions to 917202000200 [2026-01-10 21:57:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:57:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:57:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cc024c872af74e63a0b291468d240c74", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:57:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBNUNGQzFGMzdGNzA3OThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBNUNGQzFGMzdGNzA3OThGAA==\",\"timestamp\":\"1768062464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:47+05:30"} [2026-01-10 21:57:48] [DEBUG] Ignoring event: delivered [2026-01-10 21:57:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBNUNGQzFGMzdGNzA3OThGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBNUNGQzFGMzdGNzA3OThGAA==\",\"timestamp\":\"1768062464\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:47+05:30"} [2026-01-10 21:57:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVBNUNGQzFGMzdGNzA3OThGAA== [2026-01-10 21:57:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:27:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QjFDQ0NFRThGRkJDNUEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QjFDQ0NFRThGRkJDNUEwAA==", "timestamp": "1768062471", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:57:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:57:52] [INFO] Sending instructions to 917202000200 [2026-01-10 21:57:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:57:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:57:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "636f0f97ae6240f18d437588e96f588f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:57:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QjFDQ0NFRThGRkJDNUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QjFDQ0NFRThGRkJDNUEwAA==\",\"timestamp\":\"1768062471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:55+05:30"} [2026-01-10 21:57:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QjFDQ0NFRThGRkJDNUEwAA== [2026-01-10 21:57:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QjFDQ0NFRThGRkJDNUEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY1QjFDQ0NFRThGRkJDNUEwAA==\",\"timestamp\":\"1768062471\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:55+05:30"} [2026-01-10 21:57:55] [DEBUG] Ignoring event: delivered [2026-01-10 21:57:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:27:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxQUU1RDM2RUU5Qjk3NzRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxQUU1RDM2RUU5Qjk3NzRCAA==", "timestamp": "1768062476", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:57:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:57:58] [INFO] Sending instructions to 917202000200 [2026-01-10 21:57:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:57:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:57:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1d93facab7e24727b0b973d56d3d64ab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:57:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxQUU1RDM2RUU5Qjk3NzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxQUU1RDM2RUU5Qjk3NzRCAA==\",\"timestamp\":\"1768062476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:58+05:30"} [2026-01-10 21:57:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxQUU1RDM2RUU5Qjk3NzRCAA== [2026-01-10 21:57:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:57:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxQUU1RDM2RUU5Qjk3NzRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjQxQUU1RDM2RUU5Qjk3NzRCAA==\",\"timestamp\":\"1768062476\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:57:58+05:30"} [2026-01-10 21:57:59] [DEBUG] Ignoring event: delivered [2026-01-10 21:58:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:28:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUU1MEU3QUNGQjJDMzgyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUU1MEU3QUNGQjJDMzgyAA==", "timestamp": "1768062512", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:58:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:58:34] [INFO] Sending instructions to 917202000200 [2026-01-10 21:58:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:58:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:58:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "20f49326b3a0499592259103feb51bba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUU1MEU3QUNGQjJDMzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUU1MEU3QUNGQjJDMzgyAA==\",\"timestamp\":\"1768062512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:58:34+05:30"} [2026-01-10 21:58:35] [DEBUG] Ignoring event: delivered [2026-01-10 21:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUU1MEU3QUNGQjJDMzgyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUU1MEU3QUNGQjJDMzgyAA==\",\"timestamp\":\"1768062512\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:58:34+05:30"} [2026-01-10 21:58:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzQwOUU1MEU3QUNGQjJDMzgyAA== [2026-01-10 21:58:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:28:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFMjEzQTE4RjM0NzFBMTM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFMjEzQTE4RjM0NzFBMTM0AA==", "timestamp": "1768062518", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:58:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:58:40] [INFO] Sending instructions to 917202000200 [2026-01-10 21:58:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:58:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:58:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4a3fa40039345fea75b8fd50609f02b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFMjEzQTE4RjM0NzFBMTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFMjEzQTE4RjM0NzFBMTM0AA==\",\"timestamp\":\"1768062518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:58:41+05:30"} [2026-01-10 21:58:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFMjEzQTE4RjM0NzFBMTM0AA== [2026-01-10 21:58:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFMjEzQTE4RjM0NzFBMTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFFMjEzQTE4RjM0NzFBMTM0AA==\",\"timestamp\":\"1768062518\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:58:41+05:30"} [2026-01-10 21:58:42] [DEBUG] Ignoring event: delivered [2026-01-10 21:58:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:28:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QkE3QUY5RUZDRDM3QjYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QkE3QUY5RUZDRDM3QjYyAA==", "timestamp": "1768062523", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:58:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:58:45] [INFO] Sending instructions to 917202000200 [2026-01-10 21:58:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:58:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:58:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48098817cf7d4268a7afd3ea67083c58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QkE3QUY5RUZDRDM3QjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QkE3QUY5RUZDRDM3QjYyAA==\",\"timestamp\":\"1768062523\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:58:47+05:30"} [2026-01-10 21:58:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QkE3QUY5RUZDRDM3QjYyAA== [2026-01-10 21:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QkE3QUY5RUZDRDM3QjYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1QkE3QUY5RUZDRDM3QjYyAA==\",\"timestamp\":\"1768062523\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:58:47+05:30"} [2026-01-10 21:58:48] [DEBUG] Ignoring event: delivered [2026-01-10 21:59:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:29:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4RkQyQjE0Rjc1OTJBNDUxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4RkQyQjE0Rjc1OTJBNDUxAA==", "timestamp": "1768062559", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:59:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:59:21] [INFO] Sending instructions to 917202000200 [2026-01-10 21:59:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:59:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:59:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25e03a68635e48b09edbee7a742a696b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:59:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4RkQyQjE0Rjc1OTJBNDUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4RkQyQjE0Rjc1OTJBNDUxAA==\",\"timestamp\":\"1768062559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:59:23+05:30"} [2026-01-10 21:59:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4RkQyQjE0Rjc1OTJBNDUxAA== [2026-01-10 21:59:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:59:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4RkQyQjE0Rjc1OTJBNDUxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY4RkQyQjE0Rjc1OTJBNDUxAA==\",\"timestamp\":\"1768062559\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:59:23+05:30"} [2026-01-10 21:59:24] [DEBUG] Ignoring event: delivered [2026-01-10 21:59:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:29:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGQUMzMEUzNjAyNDYxMzM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGQUMzMEUzNjAyNDYxMzM0AA==", "timestamp": "1768062565", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:59:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 21:59:27] [INFO] Sending instructions to 917202000200 [2026-01-10 21:59:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:59:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:59:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c3ccdafeff2546ec8730f61c90da23bf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:59:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:59:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGQUMzMEUzNjAyNDYxMzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGQUMzMEUzNjAyNDYxMzM0AA==\",\"timestamp\":\"1768062565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:59:27+05:30"} [2026-01-10 21:59:27] [DEBUG] Ignoring event: delivered [2026-01-10 21:59:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:59:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGQUMzMEUzNjAyNDYxMzM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGQUMzMEUzNjAyNDYxMzM0AA==\",\"timestamp\":\"1768062565\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T21:59:27+05:30"} [2026-01-10 21:59:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGQUMzMEUzNjAyNDYxMzM0AA== [2026-01-10 21:59:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:29:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3QkVEOUE0QUYyNDMxQkM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3QkVEOUE0QUYyNDMxQkM5AA==", "timestamp": "1768062570", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 21:59:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 21:59:32] [INFO] Sending instructions to 917202000200 [2026-01-10 21:59:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 21:59:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 21:59:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "892b0029987e44efa747971133813843", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 21:59:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:59:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3QkVEOUE0QUYyNDMxQkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3QkVEOUE0QUYyNDMxQkM5AA==\",\"timestamp\":\"1768062570\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:59:33+05:30"} [2026-01-10 21:59:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3QkVEOUE0QUYyNDMxQkM5AA== [2026-01-10 21:59:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T21:59:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3QkVEOUE0QUYyNDMxQkM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM3QkVEOUE0QUYyNDMxQkM5AA==\",\"timestamp\":\"1768062570\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T21:59:33+05:30"} [2026-01-10 21:59:34] [DEBUG] Ignoring event: delivered [2026-01-10 22:00:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:30:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3MUExQzBENDgwQTEzN0RCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3MUExQzBENDgwQTEzN0RCAA==", "timestamp": "1768062606", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:00:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:00:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:00:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:00:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:00:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2bb59a923184a31b673f1e7a0146ccd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:00:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3MUExQzBENDgwQTEzN0RCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3MUExQzBENDgwQTEzN0RCAA==\",\"timestamp\":\"1768062606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:00:09+05:30"} [2026-01-10 22:00:09] [DEBUG] Ignoring event: delivered [2026-01-10 22:00:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:00:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3MUExQzBENDgwQTEzN0RCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3MUExQzBENDgwQTEzN0RCAA==\",\"timestamp\":\"1768062606\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:00:09+05:30"} [2026-01-10 22:00:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjE3MUExQzBENDgwQTEzN0RCAA== [2026-01-10 22:00:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:30:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExQ0E2NkY2NjRFMTQ3MjJBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExQ0E2NkY2NjRFMTQ3MjJBAA==", "timestamp": "1768062611", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:00:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:00:13] [INFO] Sending instructions to 917202000200 [2026-01-10 22:00:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:00:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:00:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5db637b1f749443aaf50e5cdceb7754f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:00:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:00:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExQ0E2NkY2NjRFMTQ3MjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExQ0E2NkY2NjRFMTQ3MjJBAA==\",\"timestamp\":\"1768062611\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:00:13+05:30"} [2026-01-10 22:00:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExQ0E2NkY2NjRFMTQ3MjJBAA== [2026-01-10 22:00:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:00:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExQ0E2NkY2NjRFMTQ3MjJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUExQ0E2NkY2NjRFMTQ3MjJBAA==\",\"timestamp\":\"1768062611\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:00:13+05:30"} [2026-01-10 22:00:14] [DEBUG] Ignoring event: delivered [2026-01-10 22:00:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:30:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxNjEzRDkyNkY2NjAxOTkwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxNjEzRDkyNkY2NjAxOTkwAA==", "timestamp": "1768062617", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:00:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:00:19] [INFO] Sending instructions to 917202000200 [2026-01-10 22:00:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:00:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:00:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "280bffc092f940118d9663cb990bb312", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:00:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:00:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxNjEzRDkyNkY2NjAxOTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxNjEzRDkyNkY2NjAxOTkwAA==\",\"timestamp\":\"1768062617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:00:20+05:30"} [2026-01-10 22:00:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxNjEzRDkyNkY2NjAxOTkwAA== [2026-01-10 22:00:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:00:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxNjEzRDkyNkY2NjAxOTkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTYxNjEzRDkyNkY2NjAxOTkwAA==\",\"timestamp\":\"1768062617\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:00:20+05:30"} [2026-01-10 22:00:20] [DEBUG] Ignoring event: delivered [2026-01-10 22:00:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:30:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCMEQyOTU1OTBBODc5OTA5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCMEQyOTU1OTBBODc5OTA5AA==", "timestamp": "1768062624", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:00:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:00:26] [INFO] Sending instructions to 917202000200 [2026-01-10 22:00:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:00:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:00:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6578baf7c08744a18b6a64c929cef46b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:00:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:00:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCMEQyOTU1OTBBODc5OTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCMEQyOTU1OTBBODc5OTA5AA==\",\"timestamp\":\"1768062624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:00:27+05:30"} [2026-01-10 22:00:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCMEQyOTU1OTBBODc5OTA5AA== [2026-01-10 22:00:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:00:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCMEQyOTU1OTBBODc5OTA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkRCMEQyOTU1OTBBODc5OTA5AA==\",\"timestamp\":\"1768062624\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:00:27+05:30"} [2026-01-10 22:00:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:01:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:31:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1Njg5NjhGQTgwQkI4MzRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1Njg5NjhGQTgwQkI4MzRBAA==", "timestamp": "1768062660", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:01:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:01:02] [INFO] Sending instructions to 917202000200 [2026-01-10 22:01:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:01:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:01:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ea1032f4fb94a07aad4059606802b0c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:01:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1Njg5NjhGQTgwQkI4MzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1Njg5NjhGQTgwQkI4MzRBAA==\",\"timestamp\":\"1768062660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:04+05:30"} [2026-01-10 22:01:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1Njg5NjhGQTgwQkI4MzRBAA== [2026-01-10 22:01:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1Njg5NjhGQTgwQkI4MzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE1Njg5NjhGQTgwQkI4MzRBAA==\",\"timestamp\":\"1768062660\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:04+05:30"} [2026-01-10 22:01:05] [DEBUG] Ignoring event: delivered [2026-01-10 22:01:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:31:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBNkIwQTcyQzk0OEIwQTFCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBNkIwQTcyQzk0OEIwQTFCAA==", "timestamp": "1768062666", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:01:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:01:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:01:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:01:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:01:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f16505df20242059e438437acf91c3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:01:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBNkIwQTcyQzk0OEIwQTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBNkIwQTcyQzk0OEIwQTFCAA==\",\"timestamp\":\"1768062666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:08+05:30"} [2026-01-10 22:01:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBNkIwQTcyQzk0OEIwQTFCAA== [2026-01-10 22:01:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBNkIwQTcyQzk0OEIwQTFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRURBNkIwQTcyQzk0OEIwQTFCAA==\",\"timestamp\":\"1768062666\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:08+05:30"} [2026-01-10 22:01:09] [DEBUG] Ignoring event: delivered [2026-01-10 22:01:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:31:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5OERCRDYxODVDNjBBQ0RBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5OERCRDYxODVDNjBBQ0RBAA==", "timestamp": "1768062671", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:01:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:01:13] [INFO] Sending instructions to 917202000200 [2026-01-10 22:01:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:01:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:01:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3cc4ec3c1a9348088bdcb218592efed0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:01:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5OERCRDYxODVDNjBBQ0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5OERCRDYxODVDNjBBQ0RBAA==\",\"timestamp\":\"1768062671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:15+05:30"} [2026-01-10 22:01:16] [DEBUG] Ignoring event: delivered [2026-01-10 22:01:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5OERCRDYxODVDNjBBQ0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5OERCRDYxODVDNjBBQ0RBAA==\",\"timestamp\":\"1768062671\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:15+05:30"} [2026-01-10 22:01:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTc5OERCRDYxODVDNjBBQ0RBAA== [2026-01-10 22:01:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:31:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2NzYzNEI4RkNEOTc2OTMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2NzYzNEI4RkNEOTc2OTMyAA==", "timestamp": "1768062708", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:01:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:01:50] [INFO] Sending instructions to 917202000200 [2026-01-10 22:01:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:01:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:01:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02127209c8bf412088b29c7e7aa29731", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:01:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2NzYzNEI4RkNEOTc2OTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2NzYzNEI4RkNEOTc2OTMyAA==\",\"timestamp\":\"1768062708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:51+05:30"} [2026-01-10 22:01:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:01:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2NzYzNEI4RkNEOTc2OTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2NzYzNEI4RkNEOTc2OTMyAA==\",\"timestamp\":\"1768062708\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:51+05:30"} [2026-01-10 22:01:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkI2NzYzNEI4RkNEOTc2OTMyAA== [2026-01-10 22:01:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:31:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg1NkI1QTk3OUI0MTBEMzY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg1NkI1QTk3OUI0MTBEMzY3AA==", "timestamp": "1768062713", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:01:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:01:55] [INFO] Sending instructions to 917202000200 [2026-01-10 22:01:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:01:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:01:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c4355799f74469ebaf15251a0234a7f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:01:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg1NkI1QTk3OUI0MTBEMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg1NkI1QTk3OUI0MTBEMzY3AA==\",\"timestamp\":\"1768062713\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:56+05:30"} [2026-01-10 22:01:57] [DEBUG] Ignoring event: delivered [2026-01-10 22:01:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:01:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg1NkI1QTk3OUI0MTBEMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg1NkI1QTk3OUI0MTBEMzY3AA==\",\"timestamp\":\"1768062713\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:01:56+05:30"} [2026-01-10 22:01:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg1NkI1QTk3OUI0MTBEMzY3AA== [2026-01-10 22:02:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:32:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RDY3ODNGMTQ3M0JGRTdDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RDY3ODNGMTQ3M0JGRTdDAA==", "timestamp": "1768062719", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:02:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:02:01] [INFO] Sending instructions to 917202000200 [2026-01-10 22:02:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:02:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:02:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3790a0400f114cecae649fd5d7dc8e75", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RDY3ODNGMTQ3M0JGRTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RDY3ODNGMTQ3M0JGRTdDAA==\",\"timestamp\":\"1768062719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:01+05:30"} [2026-01-10 22:02:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RDY3ODNGMTQ3M0JGRTdDAA== [2026-01-10 22:02:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RDY3ODNGMTQ3M0JGRTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2RDY3ODNGMTQ3M0JGRTdDAA==\",\"timestamp\":\"1768062719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:01+05:30"} [2026-01-10 22:02:01] [DEBUG] Ignoring event: delivered [2026-01-10 22:02:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:32:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEMjg2QTkzNENDQzFDN0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEMjg2QTkzNENDQzFDN0VEAA==", "timestamp": "1768062755", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:02:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:02:37] [INFO] Sending instructions to 917202000200 [2026-01-10 22:02:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:02:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEMjg2QTkzNENDQzFDN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEMjg2QTkzNENDQzFDN0VEAA==\",\"timestamp\":\"1768062755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:37+05:30"} [2026-01-10 22:02:37] [DEBUG] Ignoring event: delivered [2026-01-10 22:02:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEMjg2QTkzNENDQzFDN0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEMjg2QTkzNENDQzFDN0VEAA==\",\"timestamp\":\"1768062755\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:37+05:30"} [2026-01-10 22:02:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTNEMjg2QTkzNENDQzFDN0VEAA== [2026-01-10 22:02:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dfb3934f6e6f45f0a50bf1fcc3bb346f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:02:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:32:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxQzI1NUYyRjgwRjBBNEMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxQzI1NUYyRjgwRjBBNEMxAA==", "timestamp": "1768062761", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:02:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:02:42] [INFO] Sending instructions to 917202000200 [2026-01-10 22:02:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:02:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:02:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89b54abf5aeb4c3d8e6955d5d2ccbae0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:02:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxQzI1NUYyRjgwRjBBNEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxQzI1NUYyRjgwRjBBNEMxAA==\",\"timestamp\":\"1768062761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:42+05:30"} [2026-01-10 22:02:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxQzI1NUYyRjgwRjBBNEMxAA== [2026-01-10 22:02:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxQzI1NUYyRjgwRjBBNEMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDgxQzI1NUYyRjgwRjBBNEMxAA==\",\"timestamp\":\"1768062761\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:42+05:30"} [2026-01-10 22:02:43] [DEBUG] Ignoring event: delivered [2026-01-10 22:02:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:32:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFM0FEQjA5QjM3MUUwRkY0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFM0FEQjA5QjM3MUUwRkY0AA==", "timestamp": "1768062766", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:02:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:02:48] [INFO] Sending instructions to 917202000200 [2026-01-10 22:02:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:02:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:02:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "65b9ee416db34cda98f5b1aea21f0274", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:02:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFM0FEQjA5QjM3MUUwRkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFM0FEQjA5QjM3MUUwRkY0AA==\",\"timestamp\":\"1768062766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:50+05:30"} [2026-01-10 22:02:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFM0FEQjA5QjM3MUUwRkY0AA== [2026-01-10 22:02:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFM0FEQjA5QjM3MUUwRkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEFFM0FEQjA5QjM3MUUwRkY0AA==\",\"timestamp\":\"1768062766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:50+05:30"} [2026-01-10 22:02:51] [DEBUG] Ignoring event: delivered [2026-01-10 22:02:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:32:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RDE3MzdDMTBGNTdFMzY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RDE3MzdDMTBGNTdFMzY1AA==", "timestamp": "1768062772", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:02:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:02:53] [INFO] Sending instructions to 917202000200 [2026-01-10 22:02:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:02:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:02:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e78351a45cc6443ab78171abb5bc56c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:02:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RDE3MzdDMTBGNTdFMzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RDE3MzdDMTBGNTdFMzY1AA==\",\"timestamp\":\"1768062772\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:54+05:30"} [2026-01-10 22:02:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RDE3MzdDMTBGNTdFMzY1AA== [2026-01-10 22:02:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RDE3MzdDMTBGNTdFMzY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI1RDE3MzdDMTBGNTdFMzY1AA==\",\"timestamp\":\"1768062772\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:02:54+05:30"} [2026-01-10 22:02:55] [DEBUG] Ignoring event: delivered [2026-01-10 22:03:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:32:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDREE1NzUxNTc2RkQ3NEZCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDREE1NzUxNTc2RkQ3NEZCAA==", "timestamp": "1768062778", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:03:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:03:00] [INFO] Sending instructions to 917202000200 [2026-01-10 22:03:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:03:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:03:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0ad1fdd23c2498787eb67027da88c00", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDREE1NzUxNTc2RkQ3NEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDREE1NzUxNTc2RkQ3NEZCAA==\",\"timestamp\":\"1768062778\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:01+05:30"} [2026-01-10 22:03:02] [DEBUG] Ignoring event: delivered [2026-01-10 22:03:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:02:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDREE1NzUxNTc2RkQ3NEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDREE1NzUxNTc2RkQ3NEZCAA==\",\"timestamp\":\"1768062778\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:01+05:30"} [2026-01-10 22:03:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDREE1NzUxNTc2RkQ3NEZCAA== [2026-01-10 22:03:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:33:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFNDZFMzM0ODEwQUI0RjlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFNDZFMzM0ODEwQUI0RjlBAA==", "timestamp": "1768062784", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:03:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:03:05] [INFO] Sending instructions to 917202000200 [2026-01-10 22:03:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:03:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:03:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3617ccd27f8543c189916e96568d108b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:03:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFNDZFMzM0ODEwQUI0RjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFNDZFMzM0ODEwQUI0RjlBAA==\",\"timestamp\":\"1768062784\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:06+05:30"} [2026-01-10 22:03:06] [DEBUG] Ignoring event: delivered [2026-01-10 22:03:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFNDZFMzM0ODEwQUI0RjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFNDZFMzM0ODEwQUI0RjlBAA==\",\"timestamp\":\"1768062784\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:06+05:30"} [2026-01-10 22:03:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFNDZFMzM0ODEwQUI0RjlBAA== [2026-01-10 22:03:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:33:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxQkM4MjlCMTgyQzU0NTRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxQkM4MjlCMTgyQzU0NTRBAA==", "timestamp": "1768062789", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:03:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:03:11] [INFO] Sending instructions to 917202000200 [2026-01-10 22:03:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:03:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:03:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a4055ad4d1c45309091f7b8b6cd16c0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:03:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxQkM4MjlCMTgyQzU0NTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxQkM4MjlCMTgyQzU0NTRBAA==\",\"timestamp\":\"1768062789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:11+05:30"} [2026-01-10 22:03:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxQkM4MjlCMTgyQzU0NTRBAA== [2026-01-10 22:03:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxQkM4MjlCMTgyQzU0NTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxQkM4MjlCMTgyQzU0NTRBAA==\",\"timestamp\":\"1768062789\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:11+05:30"} [2026-01-10 22:03:12] [DEBUG] Ignoring event: delivered [2026-01-10 22:03:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:33:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MzE3MTE2RTVDRDFGRDlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MzE3MTE2RTVDRDFGRDlGAA==", "timestamp": "1768062795", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:03:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:03:16] [INFO] Sending instructions to 917202000200 [2026-01-10 22:03:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:03:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:03:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bb50c6f5978f4e60ae14b69a1621dbd0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MzE3MTE2RTVDRDFGRDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MzE3MTE2RTVDRDFGRDlGAA==\",\"timestamp\":\"1768062795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:17+05:30"} [2026-01-10 22:03:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MzE3MTE2RTVDRDFGRDlGAA== [2026-01-10 22:03:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MzE3MTE2RTVDRDFGRDlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ1MzE3MTE2RTVDRDFGRDlGAA==\",\"timestamp\":\"1768062795\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:17+05:30"} [2026-01-10 22:03:17] [DEBUG] Ignoring event: delivered [2026-01-10 22:03:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:33:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzNkU3MjhCOTI0RjQ1MzA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzNkU3MjhCOTI0RjQ1MzA2AA==", "timestamp": "1768062800", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:03:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:03:23] [INFO] Sending instructions to 917202000200 [2026-01-10 22:03:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:03:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:03:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ef95d59ff5c428d9bf31014a9f00241", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzNkU3MjhCOTI0RjQ1MzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzNkU3MjhCOTI0RjQ1MzA2AA==\",\"timestamp\":\"1768062800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:23+05:30"} [2026-01-10 22:03:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzNkU3MjhCOTI0RjQ1MzA2AA== [2026-01-10 22:03:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzNkU3MjhCOTI0RjQ1MzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTQzNkU3MjhCOTI0RjQ1MzA2AA==\",\"timestamp\":\"1768062800\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:23+05:30"} [2026-01-10 22:03:24] [DEBUG] Ignoring event: delivered [2026-01-10 22:03:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:33:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBM0FGRjQ4NEQ1Q0U2NDI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBM0FGRjQ4NEQ1Q0U2NDI3AA==", "timestamp": "1768062807", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:03:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:03:29] [INFO] Sending instructions to 917202000200 [2026-01-10 22:03:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:03:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:03:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb613d72fefc47f6a9e2140f552eb2e5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:03:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBM0FGRjQ4NEQ1Q0U2NDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBM0FGRjQ4NEQ1Q0U2NDI3AA==\",\"timestamp\":\"1768062807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:31+05:30"} [2026-01-10 22:03:32] [DEBUG] Ignoring event: delivered [2026-01-10 22:03:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBM0FGRjQ4NEQ1Q0U2NDI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBM0FGRjQ4NEQ1Q0U2NDI3AA==\",\"timestamp\":\"1768062807\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:31+05:30"} [2026-01-10 22:03:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBM0FGRjQ4NEQ1Q0U2NDI3AA== [2026-01-10 22:03:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:33:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCMjc4Q0M2QTZDRTU3MTQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCMjc4Q0M2QTZDRTU3MTQ1AA==", "timestamp": "1768062812", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:03:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:03:34] [INFO] Sending instructions to 917202000200 [2026-01-10 22:03:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:03:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:03:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5c09b4158c664440abb65c46557ff166", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:03:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCMjc4Q0M2QTZDRTU3MTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCMjc4Q0M2QTZDRTU3MTQ1AA==\",\"timestamp\":\"1768062812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:35+05:30"} [2026-01-10 22:03:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCMjc4Q0M2QTZDRTU3MTQ1AA== [2026-01-10 22:03:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:03:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCMjc4Q0M2QTZDRTU3MTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVCMjc4Q0M2QTZDRTU3MTQ1AA==\",\"timestamp\":\"1768062812\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:03:35+05:30"} [2026-01-10 22:03:35] [DEBUG] Ignoring event: delivered [2026-01-10 22:04:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:34:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY0ODQ3ODA2OTI2REQ4QjM2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY0ODQ3ODA2OTI2REQ4QjM2AA==", "timestamp": "1768062848", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:04:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:04:10] [INFO] Sending instructions to 917202000200 [2026-01-10 22:04:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:04:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:04:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "748ce396a36746f8896d93c3dd2f5eab", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:04:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:04:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY0ODQ3ODA2OTI2REQ4QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY0ODQ3ODA2OTI2REQ4QjM2AA==\",\"timestamp\":\"1768062848\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:04:10+05:30"} [2026-01-10 22:04:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY0ODQ3ODA2OTI2REQ4QjM2AA== [2026-01-10 22:04:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:04:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY0ODQ3ODA2OTI2REQ4QjM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkY0ODQ3ODA2OTI2REQ4QjM2AA==\",\"timestamp\":\"1768062848\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:04:10+05:30"} [2026-01-10 22:04:11] [DEBUG] Ignoring event: delivered [2026-01-10 22:04:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:34:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzMTVBNTk5ODNEMzhGRTI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzMTVBNTk5ODNEMzhGRTI3AA==", "timestamp": "1768062853", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:04:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:04:15] [INFO] Sending instructions to 917202000200 [2026-01-10 22:04:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:04:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:04:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6ea1f75926944a679de3c770680355ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:04:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:04:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzMTVBNTk5ODNEMzhGRTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzMTVBNTk5ODNEMzhGRTI3AA==\",\"timestamp\":\"1768062853\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:04:16+05:30"} [2026-01-10 22:04:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzMTVBNTk5ODNEMzhGRTI3AA== [2026-01-10 22:04:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:04:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzMTVBNTk5ODNEMzhGRTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzMTVBNTk5ODNEMzhGRTI3AA==\",\"timestamp\":\"1768062853\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:04:16+05:30"} [2026-01-10 22:04:17] [DEBUG] Ignoring event: delivered [2026-01-10 22:04:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:34:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQzFBRjhBQzY3QUE1RkY1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQzFBRjhBQzY3QUE1RkY1AA==", "timestamp": "1768062889", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:04:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:04:51] [INFO] Sending instructions to 917202000200 [2026-01-10 22:04:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:04:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:04:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c38392e69b849459712c492cceb48cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:04:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQzFBRjhBQzY3QUE1RkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQzFBRjhBQzY3QUE1RkY1AA==\",\"timestamp\":\"1768062889\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:04:51+05:30"} [2026-01-10 22:04:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:04:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:04:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQzFBRjhBQzY3QUE1RkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQzFBRjhBQzY3QUE1RkY1AA==\",\"timestamp\":\"1768062889\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:04:51+05:30"} [2026-01-10 22:04:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzlBQzFBRjhBQzY3QUE1RkY1AA== [2026-01-10 22:04:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:34:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMDYyOTFDMEZDMkQ5QTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMDYyOTFDMEZDMkQ5QTE1AA==", "timestamp": "1768062894", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:04:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:04:56] [INFO] Sending instructions to 917202000200 [2026-01-10 22:04:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:04:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:04:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "055ed52f5d0a4cd9af9aa1c037c189b8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:04:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:04:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMDYyOTFDMEZDMkQ5QTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMDYyOTFDMEZDMkQ5QTE1AA==\",\"timestamp\":\"1768062894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:04:57+05:30"} [2026-01-10 22:04:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMDYyOTFDMEZDMkQ5QTE1AA== [2026-01-10 22:04:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:04:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMDYyOTFDMEZDMkQ5QTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjkwMDYyOTFDMEZDMkQ5QTE1AA==\",\"timestamp\":\"1768062894\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:04:57+05:30"} [2026-01-10 22:04:58] [DEBUG] Ignoring event: delivered [2026-01-10 22:05:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:35:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2REQ1RjNFQTcxNzM1NTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2REQ1RjNFQTcxNzM1NTIwAA==", "timestamp": "1768062900", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:05:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:05:01] [INFO] Sending instructions to 917202000200 [2026-01-10 22:05:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:05:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:05:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2e0453e983d34c188a27a2624773aece", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:05:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2REQ1RjNFQTcxNzM1NTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2REQ1RjNFQTcxNzM1NTIwAA==\",\"timestamp\":\"1768062900\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:05:03+05:30"} [2026-01-10 22:05:03] [DEBUG] Ignoring event: delivered [2026-01-10 22:05:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:05:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2REQ1RjNFQTcxNzM1NTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2REQ1RjNFQTcxNzM1NTIwAA==\",\"timestamp\":\"1768062900\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:05:03+05:30"} [2026-01-10 22:05:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI2REQ1RjNFQTcxNzM1NTIwAA== [2026-01-10 22:05:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:35:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3Q0FFOUEwMTkxRUU1MDM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3Q0FFOUEwMTkxRUU1MDM2AA==", "timestamp": "1768062936", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:05:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:05:38] [INFO] Sending instructions to 917202000200 [2026-01-10 22:05:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:05:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:05:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "064c6a6b42a64b81b488ef76d82c902c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:05:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:05:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3Q0FFOUEwMTkxRUU1MDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3Q0FFOUEwMTkxRUU1MDM2AA==\",\"timestamp\":\"1768062936\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:05:40+05:30"} [2026-01-10 22:05:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3Q0FFOUEwMTkxRUU1MDM2AA== [2026-01-10 22:05:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:05:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3Q0FFOUEwMTkxRUU1MDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTQ3Q0FFOUEwMTkxRUU1MDM2AA==\",\"timestamp\":\"1768062936\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:05:40+05:30"} [2026-01-10 22:05:41] [DEBUG] Ignoring event: delivered [2026-01-10 22:05:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:35:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMTY0NUUyNzAwQkJDQTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMTY0NUUyNzAwQkJDQTlCAA==", "timestamp": "1768062942", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:05:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:05:44] [INFO] Sending instructions to 917202000200 [2026-01-10 22:05:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:05:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:05:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37211fe26e7445508b6f59818b2f29ae", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:05:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMTY0NUUyNzAwQkJDQTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMTY0NUUyNzAwQkJDQTlCAA==\",\"timestamp\":\"1768062942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:05:45+05:30"} [2026-01-10 22:05:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMTY0NUUyNzAwQkJDQTlCAA== [2026-01-10 22:05:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:05:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMTY0NUUyNzAwQkJDQTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhDMTY0NUUyNzAwQkJDQTlCAA==\",\"timestamp\":\"1768062942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:05:45+05:30"} [2026-01-10 22:05:45] [DEBUG] Ignoring event: delivered [2026-01-10 22:05:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:35:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDQTk2MDkzM0M3QjM0MTVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDQTk2MDkzM0M3QjM0MTVCAA==", "timestamp": "1768062947", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:05:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:05:49] [INFO] Sending instructions to 917202000200 [2026-01-10 22:05:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:05:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:05:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e618e7167ba4314856a2ec9f2f7cd1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:05:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:05:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDQTk2MDkzM0M3QjM0MTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDQTk2MDkzM0M3QjM0MTVCAA==\",\"timestamp\":\"1768062947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:05:49+05:30"} [2026-01-10 22:05:49] [DEBUG] Ignoring event: delivered [2026-01-10 22:05:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:05:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDQTk2MDkzM0M3QjM0MTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDQTk2MDkzM0M3QjM0MTVCAA==\",\"timestamp\":\"1768062947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:05:49+05:30"} [2026-01-10 22:05:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTNDQTk2MDkzM0M3QjM0MTVCAA== [2026-01-10 22:06:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:36:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2QzAzQjAyMjkzOTgzRTNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2QzAzQjAyMjkzOTgzRTNGAA==", "timestamp": "1768062984", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:06:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:06:25] [INFO] Sending instructions to 917202000200 [2026-01-10 22:06:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:06:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:06:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c7250e0453e04a95b79124c6bd783d72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:06:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2QzAzQjAyMjkzOTgzRTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2QzAzQjAyMjkzOTgzRTNGAA==\",\"timestamp\":\"1768062984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:25+05:30"} [2026-01-10 22:06:26] [DEBUG] Ignoring event: delivered [2026-01-10 22:06:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2QzAzQjAyMjkzOTgzRTNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2QzAzQjAyMjkzOTgzRTNGAA==\",\"timestamp\":\"1768062984\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:25+05:30"} [2026-01-10 22:06:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I2QzAzQjAyMjkzOTgzRTNGAA== [2026-01-10 22:06:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:36:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxODBDODZENDdFNjM0NzgzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxODBDODZENDdFNjM0NzgzAA==", "timestamp": "1768062989", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:06:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:06:31] [INFO] Sending instructions to 917202000200 [2026-01-10 22:06:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:06:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:06:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c97752f3b03e472a85635171dc27e1ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:06:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxODBDODZENDdFNjM0NzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxODBDODZENDdFNjM0NzgzAA==\",\"timestamp\":\"1768062989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:32+05:30"} [2026-01-10 22:06:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxODBDODZENDdFNjM0NzgzAA== [2026-01-10 22:06:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxODBDODZENDdFNjM0NzgzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTcxODBDODZENDdFNjM0NzgzAA==\",\"timestamp\":\"1768062989\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:32+05:30"} [2026-01-10 22:06:33] [DEBUG] Ignoring event: delivered [2026-01-10 22:06:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:36:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRUNDMzE3N0RGODVGRjNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRUNDMzE3N0RGODVGRjNBAA==", "timestamp": "1768062994", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:06:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:06:36] [INFO] Sending instructions to 917202000200 [2026-01-10 22:06:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:06:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:06:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4459261d29dc494f828b1193a01a113d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:06:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRUNDMzE3N0RGODVGRjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRUNDMzE3N0RGODVGRjNBAA==\",\"timestamp\":\"1768062994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:36+05:30"} [2026-01-10 22:06:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRUNDMzE3N0RGODVGRjNBAA== [2026-01-10 22:06:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRUNDMzE3N0RGODVGRjNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQyRUNDMzE3N0RGODVGRjNBAA==\",\"timestamp\":\"1768062994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:36+05:30"} [2026-01-10 22:06:37] [DEBUG] Ignoring event: delivered [2026-01-10 22:06:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:36:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3QUY5QUQwMzMxODIyNjM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3QUY5QUQwMzMxODIyNjM1AA==", "timestamp": "1768063000", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:06:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:06:41] [INFO] Sending instructions to 917202000200 [2026-01-10 22:06:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:06:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:06:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee5a63f3660b441ea89b519d20485ac4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:06:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3QUY5QUQwMzMxODIyNjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3QUY5QUQwMzMxODIyNjM1AA==\",\"timestamp\":\"1768063000\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:43+05:30"} [2026-01-10 22:06:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3QUY5QUQwMzMxODIyNjM1AA== [2026-01-10 22:06:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3QUY5QUQwMzMxODIyNjM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3QUY5QUQwMzMxODIyNjM1AA==\",\"timestamp\":\"1768063000\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:43+05:30"} [2026-01-10 22:06:45] [DEBUG] Ignoring event: delivered [2026-01-10 22:06:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:36:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MjFDMjdFNzI0RTI1Q0JDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MjFDMjdFNzI0RTI1Q0JDAA==", "timestamp": "1768063005", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:06:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:06:47] [INFO] Sending instructions to 917202000200 [2026-01-10 22:06:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:06:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:06:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "12d60c7f954b4073ad5cf468188da0a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:06:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MjFDMjdFNzI0RTI1Q0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MjFDMjdFNzI0RTI1Q0JDAA==\",\"timestamp\":\"1768063005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:50+05:30"} [2026-01-10 22:06:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MjFDMjdFNzI0RTI1Q0JDAA== [2026-01-10 22:06:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MjFDMjdFNzI0RTI1Q0JDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODk0MjFDMjdFNzI0RTI1Q0JDAA==\",\"timestamp\":\"1768063005\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:50+05:30"} [2026-01-10 22:06:51] [DEBUG] Ignoring event: delivered [2026-01-10 22:06:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:36:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdBNUZDNDU4QjIwMzcyNDg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdBNUZDNDU4QjIwMzcyNDg0AA==", "timestamp": "1768063011", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:06:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:06:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:06:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:06:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:06:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "85881cb1f4354225a7ee4a7570beedcd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdBNUZDNDU4QjIwMzcyNDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdBNUZDNDU4QjIwMzcyNDg0AA==\",\"timestamp\":\"1768063011\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:53+05:30"} [2026-01-10 22:06:54] [DEBUG] Ignoring event: delivered [2026-01-10 22:06:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdBNUZDNDU4QjIwMzcyNDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdBNUZDNDU4QjIwMzcyNDg0AA==\",\"timestamp\":\"1768063011\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:53+05:30"} [2026-01-10 22:06:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTdBNUZDNDU4QjIwMzcyNDg0AA== [2026-01-10 22:06:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:36:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2NEVGQjc4OTg5NzdFMTM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2NEVGQjc4OTg5NzdFMTM0AA==", "timestamp": "1768063016", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:06:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:06:58] [INFO] Sending instructions to 917202000200 [2026-01-10 22:06:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:06:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:06:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "482c3f9c63a04459b76a27156e81698e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:06:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2NEVGQjc4OTg5NzdFMTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2NEVGQjc4OTg5NzdFMTM0AA==\",\"timestamp\":\"1768063016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:58+05:30"} [2026-01-10 22:06:59] [DEBUG] Ignoring event: delivered [2026-01-10 22:06:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:06:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2NEVGQjc4OTg5NzdFMTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2NEVGQjc4OTg5NzdFMTM0AA==\",\"timestamp\":\"1768063016\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:06:58+05:30"} [2026-01-10 22:06:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTE2NEVGQjc4OTg5NzdFMTM0AA== [2026-01-10 22:07:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:37:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QTI0NjNBNzY5OUM1NDg4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QTI0NjNBNzY5OUM1NDg4AA==", "timestamp": "1768063052", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:07:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:07:34] [INFO] Sending instructions to 917202000200 [2026-01-10 22:07:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:07:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:07:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb528516ffc543488ea57c83d8cc9c0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:07:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:07:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QTI0NjNBNzY5OUM1NDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QTI0NjNBNzY5OUM1NDg4AA==\",\"timestamp\":\"1768063052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:07:34+05:30"} [2026-01-10 22:07:35] [DEBUG] Ignoring event: delivered [2026-01-10 22:07:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:07:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QTI0NjNBNzY5OUM1NDg4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QTI0NjNBNzY5OUM1NDg4AA==\",\"timestamp\":\"1768063052\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:07:34+05:30"} [2026-01-10 22:07:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzM3QTI0NjNBNzY5OUM1NDg4AA== [2026-01-10 22:07:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:37:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIwMzM5OEI4NDg5OUNFNzQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIwMzM5OEI4NDg5OUNFNzQyAA==", "timestamp": "1768063058", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:07:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:07:39] [INFO] Sending instructions to 917202000200 [2026-01-10 22:07:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:07:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:07:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf1ae6e3a1fd4950b5bbcbc42c33fd85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:07:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:07:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIwMzM5OEI4NDg5OUNFNzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIwMzM5OEI4NDg5OUNFNzQyAA==\",\"timestamp\":\"1768063058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:07:41+05:30"} [2026-01-10 22:07:41] [DEBUG] Ignoring event: delivered [2026-01-10 22:07:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:07:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIwMzM5OEI4NDg5OUNFNzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIwMzM5OEI4NDg5OUNFNzQyAA==\",\"timestamp\":\"1768063058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:07:41+05:30"} [2026-01-10 22:07:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkIwMzM5OEI4NDg5OUNFNzQyAA== [2026-01-10 22:08:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:38:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0NDAwRkQ4NTY2Njc3MTk4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0NDAwRkQ4NTY2Njc3MTk4AA==", "timestamp": "1768063094", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:08:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:08:15] [INFO] Sending instructions to 917202000200 [2026-01-10 22:08:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:08:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:08:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c70281ba536242c2b76b6ff14701fe9d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:08:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:08:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0NDAwRkQ4NTY2Njc3MTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0NDAwRkQ4NTY2Njc3MTk4AA==\",\"timestamp\":\"1768063094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:08:17+05:30"} [2026-01-10 22:08:17] [DEBUG] Ignoring event: delivered [2026-01-10 22:08:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:08:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0NDAwRkQ4NTY2Njc3MTk4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0NDAwRkQ4NTY2Njc3MTk4AA==\",\"timestamp\":\"1768063094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:08:17+05:30"} [2026-01-10 22:08:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTE0NDAwRkQ4NTY2Njc3MTk4AA== [2026-01-10 22:08:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:38:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDMkZEN0FENzg4QkE3N0E0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDMkZEN0FENzg4QkE3N0E0AA==", "timestamp": "1768063099", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:08:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:08:20] [INFO] Sending instructions to 917202000200 [2026-01-10 22:08:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:08:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:08:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7a901d4f3b924cafa9f2ae4c16d4c26c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:08:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:08:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDMkZEN0FENzg4QkE3N0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDMkZEN0FENzg4QkE3N0E0AA==\",\"timestamp\":\"1768063099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:08:22+05:30"} [2026-01-10 22:08:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDMkZEN0FENzg4QkE3N0E0AA== [2026-01-10 22:08:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:08:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDMkZEN0FENzg4QkE3N0E0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUZDMkZEN0FENzg4QkE3N0E0AA==\",\"timestamp\":\"1768063099\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:08:22+05:30"} [2026-01-10 22:08:23] [DEBUG] Ignoring event: delivered [2026-01-10 22:08:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:38:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwODBBMDA3NDYyQjRBREIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwODBBMDA3NDYyQjRBREIyAA==", "timestamp": "1768063104", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:08:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:08:26] [INFO] Sending instructions to 917202000200 [2026-01-10 22:08:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:08:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:08:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b226ec9b04747fd9f8a1edadbccb748", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:08:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:08:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwODBBMDA3NDYyQjRBREIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwODBBMDA3NDYyQjRBREIyAA==\",\"timestamp\":\"1768063104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:08:26+05:30"} [2026-01-10 22:08:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:08:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:08:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwODBBMDA3NDYyQjRBREIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwODBBMDA3NDYyQjRBREIyAA==\",\"timestamp\":\"1768063104\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:08:26+05:30"} [2026-01-10 22:08:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MwODBBMDA3NDYyQjRBREIyAA== [2026-01-10 22:08:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:38:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDJBRjIwNENCNzE0RkU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDJBRjIwNENCNzE0RkU2AA==", "timestamp": "1768063109", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:08:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:08:31] [INFO] Sending instructions to 917202000200 [2026-01-10 22:08:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:08:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:08:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f9bc935687e46e5b1059e0468efe85e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:08:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:08:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDJBRjIwNENCNzE0RkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDJBRjIwNENCNzE0RkU2AA==\",\"timestamp\":\"1768063109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:08:32+05:30"} [2026-01-10 22:08:32] [DEBUG] Ignoring event: delivered [2026-01-10 22:08:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:08:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDJBRjIwNENCNzE0RkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDJBRjIwNENCNzE0RkU2AA==\",\"timestamp\":\"1768063109\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:08:32+05:30"} [2026-01-10 22:08:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQURBNDJBRjIwNENCNzE0RkU2AA== [2026-01-10 22:09:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:39:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3MDFERjUwNTQxQzU5MTQ3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3MDFERjUwNTQxQzU5MTQ3AA==", "timestamp": "1768063145", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:09:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:09:07] [INFO] Sending instructions to 917202000200 [2026-01-10 22:09:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:09:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:09:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "becdffec67cf4539b3a6f6fc92c62bc2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3MDFERjUwNTQxQzU5MTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3MDFERjUwNTQxQzU5MTQ3AA==\",\"timestamp\":\"1768063145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:08+05:30"} [2026-01-10 22:09:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3MDFERjUwNTQxQzU5MTQ3AA== [2026-01-10 22:09:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3MDFERjUwNTQxQzU5MTQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc3MDFERjUwNTQxQzU5MTQ3AA==\",\"timestamp\":\"1768063145\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:08+05:30"} [2026-01-10 22:09:09] [DEBUG] Ignoring event: delivered [2026-01-10 22:09:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:39:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEyRTI2RTAyOUVGQzYzRkQ5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEyRTI2RTAyOUVGQzYzRkQ5AA==", "timestamp": "1768063150", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:09:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:09:12] [INFO] Sending instructions to 917202000200 [2026-01-10 22:09:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:09:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:09:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bc6d1d703584366b7f1a69157d40c79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:09:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEyRTI2RTAyOUVGQzYzRkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEyRTI2RTAyOUVGQzYzRkQ5AA==\",\"timestamp\":\"1768063150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:12+05:30"} [2026-01-10 22:09:13] [DEBUG] Ignoring event: delivered [2026-01-10 22:09:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEyRTI2RTAyOUVGQzYzRkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEyRTI2RTAyOUVGQzYzRkQ5AA==\",\"timestamp\":\"1768063150\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:12+05:30"} [2026-01-10 22:09:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEEyRTI2RTAyOUVGQzYzRkQ5AA== [2026-01-10 22:09:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:39:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjNDNjI0MDIwMkM4MEQxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjNDNjI0MDIwMkM4MEQxAA==", "timestamp": "1768063155", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:09:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:09:17] [INFO] Sending instructions to 917202000200 [2026-01-10 22:09:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:09:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:09:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a092febecd6d415ea8c9d780e776bcbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:09:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjNDNjI0MDIwMkM4MEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjNDNjI0MDIwMkM4MEQxAA==\",\"timestamp\":\"1768063155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:18+05:30"} [2026-01-10 22:09:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjNDNjI0MDIwMkM4MEQxAA== [2026-01-10 22:09:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjNDNjI0MDIwMkM4MEQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUyQjNDNjI0MDIwMkM4MEQxAA==\",\"timestamp\":\"1768063155\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:18+05:30"} [2026-01-10 22:09:18] [DEBUG] Ignoring event: delivered [2026-01-10 22:09:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:39:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0ODU4MzU1MERFODg4NjQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0ODU4MzU1MERFODg4NjQwAA==", "timestamp": "1768063161", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:09:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:09:22] [INFO] Sending instructions to 917202000200 [2026-01-10 22:09:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:09:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:09:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f15b12b810d541cf84fa83c89276b531", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:09:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0ODU4MzU1MERFODg4NjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0ODU4MzU1MERFODg4NjQwAA==\",\"timestamp\":\"1768063161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:24+05:30"} [2026-01-10 22:09:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0ODU4MzU1MERFODg4NjQwAA== [2026-01-10 22:09:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0ODU4MzU1MERFODg4NjQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q0ODU4MzU1MERFODg4NjQwAA==\",\"timestamp\":\"1768063161\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:24+05:30"} [2026-01-10 22:09:25] [DEBUG] Ignoring event: delivered [2026-01-10 22:09:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:39:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNzhEQzE3OUVDRTQ1NzZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNzhEQzE3OUVDRTQ1NzZBAA==", "timestamp": "1768063166", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:09:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:09:27] [INFO] Sending instructions to 917202000200 [2026-01-10 22:09:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:09:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:09:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ea25358de844499bcef426f6d00664a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:09:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNzhEQzE3OUVDRTQ1NzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNzhEQzE3OUVDRTQ1NzZBAA==\",\"timestamp\":\"1768063166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:28+05:30"} [2026-01-10 22:09:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNzhEQzE3OUVDRTQ1NzZBAA== [2026-01-10 22:09:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:09:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNzhEQzE3OUVDRTQ1NzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNDNzhEQzE3OUVDRTQ1NzZBAA==\",\"timestamp\":\"1768063166\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:09:28+05:30"} [2026-01-10 22:09:29] [DEBUG] Ignoring event: delivered [2026-01-10 22:10:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:40:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNUY0REUxMDIwOUE5NUQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNUY0REUxMDIwOUE5NUQ0AA==", "timestamp": "1768063201", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:10:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:10:03] [INFO] Sending instructions to 917202000200 [2026-01-10 22:10:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:10:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:10:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8257dc8f40cc4ef49dedcec73339bcce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:10:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNUY0REUxMDIwOUE5NUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNUY0REUxMDIwOUE5NUQ0AA==\",\"timestamp\":\"1768063201\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:04+05:30"} [2026-01-10 22:10:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNUY0REUxMDIwOUE5NUQ0AA== [2026-01-10 22:10:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNUY0REUxMDIwOUE5NUQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBBNUY0REUxMDIwOUE5NUQ0AA==\",\"timestamp\":\"1768063201\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:04+05:30"} [2026-01-10 22:10:04] [DEBUG] Ignoring event: delivered [2026-01-10 22:10:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:40:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRTlEMUM0NzJFRThCMkY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRTlEMUM0NzJFRThCMkY1AA==", "timestamp": "1768063207", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:10:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:10:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:10:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:10:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:10:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "24a99c1ae24241e8b859364caad6ab4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:10:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRTlEMUM0NzJFRThCMkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRTlEMUM0NzJFRThCMkY1AA==\",\"timestamp\":\"1768063207\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:10+05:30"} [2026-01-10 22:10:11] [DEBUG] Ignoring event: delivered [2026-01-10 22:10:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRTlEMUM0NzJFRThCMkY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRTlEMUM0NzJFRThCMkY1AA==\",\"timestamp\":\"1768063207\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:10+05:30"} [2026-01-10 22:10:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREFGRTlEMUM0NzJFRThCMkY1AA== [2026-01-10 22:10:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:40:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0QUU4QjFGRkNENTAzMzY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0QUU4QjFGRkNENTAzMzY3AA==", "timestamp": "1768063212", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:10:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:10:13] [INFO] Sending instructions to 917202000200 [2026-01-10 22:10:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:10:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:10:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ce6db89da4142f5a4fc0723bdb16be4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:10:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0QUU4QjFGRkNENTAzMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0QUU4QjFGRkNENTAzMzY3AA==\",\"timestamp\":\"1768063212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:15+05:30"} [2026-01-10 22:10:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0QUU4QjFGRkNENTAzMzY3AA== [2026-01-10 22:10:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0QUU4QjFGRkNENTAzMzY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI0QUU4QjFGRkNENTAzMzY3AA==\",\"timestamp\":\"1768063212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:15+05:30"} [2026-01-10 22:10:16] [DEBUG] Ignoring event: delivered [2026-01-10 22:10:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:40:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4MEZEM0JFRTAzMTAwOTE1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4MEZEM0JFRTAzMTAwOTE1AA==", "timestamp": "1768063248", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:10:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:10:50] [INFO] Sending instructions to 917202000200 [2026-01-10 22:10:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:10:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:10:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c60ba9443a2846f0ba39364eb8a30b92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:10:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4MEZEM0JFRTAzMTAwOTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4MEZEM0JFRTAzMTAwOTE1AA==\",\"timestamp\":\"1768063248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:53+05:30"} [2026-01-10 22:10:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4MEZEM0JFRTAzMTAwOTE1AA== [2026-01-10 22:10:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4MEZEM0JFRTAzMTAwOTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU4MEZEM0JFRTAzMTAwOTE1AA==\",\"timestamp\":\"1768063248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:53+05:30"} [2026-01-10 22:10:54] [DEBUG] Ignoring event: delivered [2026-01-10 22:10:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:40:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBOEJGQkM0RTc1ODg1OEY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBOEJGQkM0RTc1ODg1OEY3AA==", "timestamp": "1768063253", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:10:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:10:55] [INFO] Sending instructions to 917202000200 [2026-01-10 22:10:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:10:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:10:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7723125649d46c2ae5205102330797e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:10:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBOEJGQkM0RTc1ODg1OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBOEJGQkM0RTc1ODg1OEY3AA==\",\"timestamp\":\"1768063253\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:55+05:30"} [2026-01-10 22:10:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBOEJGQkM0RTc1ODg1OEY3AA== [2026-01-10 22:10:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:10:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBOEJGQkM0RTc1ODg1OEY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRBOEJGQkM0RTc1ODg1OEY3AA==\",\"timestamp\":\"1768063253\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:10:56+05:30"} [2026-01-10 22:10:56] [DEBUG] Ignoring event: delivered [2026-01-10 22:11:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:41:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThERDIwQUE3NjZCNUU5M0NCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThERDIwQUE3NjZCNUU5M0NCAA==", "timestamp": "1768063259", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:11:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:11:00] [INFO] Sending instructions to 917202000200 [2026-01-10 22:11:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:11:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:11:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad957c34eb504249be5d69775aab20d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:11:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThERDIwQUE3NjZCNUU5M0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThERDIwQUE3NjZCNUU5M0NCAA==\",\"timestamp\":\"1768063259\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:02+05:30"} [2026-01-10 22:11:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThERDIwQUE3NjZCNUU5M0NCAA== [2026-01-10 22:11:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThERDIwQUE3NjZCNUU5M0NCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQThERDIwQUE3NjZCNUU5M0NCAA==\",\"timestamp\":\"1768063259\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:02+05:30"} [2026-01-10 22:11:03] [DEBUG] Ignoring event: delivered [2026-01-10 22:11:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:41:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzNEVCOUVGNUE5OTNDOTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzNEVCOUVGNUE5OTNDOTRBAA==", "timestamp": "1768063264", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:11:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:11:06] [INFO] Sending instructions to 917202000200 [2026-01-10 22:11:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:11:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:11:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8af570efb69e4276a49bb235ddc39e4c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:11:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzNEVCOUVGNUE5OTNDOTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzNEVCOUVGNUE5OTNDOTRBAA==\",\"timestamp\":\"1768063264\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:09+05:30"} [2026-01-10 22:11:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzNEVCOUVGNUE5OTNDOTRBAA== [2026-01-10 22:11:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzNEVCOUVGNUE5OTNDOTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjkzNEVCOUVGNUE5OTNDOTRBAA==\",\"timestamp\":\"1768063264\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:09+05:30"} [2026-01-10 22:11:10] [DEBUG] Ignoring event: delivered [2026-01-10 22:11:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:41:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNTIxRTZDRThCOTIzQjFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNTIxRTZDRThCOTIzQjFGAA==", "timestamp": "1768063269", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:11:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:11:10] [INFO] Sending instructions to 917202000200 [2026-01-10 22:11:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:11:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:11:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2a26e7e5e9564d3b85c4449e24d7729a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:11:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNTIxRTZDRThCOTIzQjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNTIxRTZDRThCOTIzQjFGAA==\",\"timestamp\":\"1768063269\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:13+05:30"} [2026-01-10 22:11:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNTIxRTZDRThCOTIzQjFGAA== [2026-01-10 22:11:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNTIxRTZDRThCOTIzQjFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUwNTIxRTZDRThCOTIzQjFGAA==\",\"timestamp\":\"1768063269\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:13+05:30"} [2026-01-10 22:11:13] [DEBUG] Ignoring event: delivered [2026-01-10 22:11:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:41:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzRkJEMUZFODI1QTNDMDBCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzRkJEMUZFODI1QTNDMDBCAA==", "timestamp": "1768063274", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:11:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:11:16] [INFO] Sending instructions to 917202000200 [2026-01-10 22:11:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:11:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:11:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3623f545b855480796173e425afbf097", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:11:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzRkJEMUZFODI1QTNDMDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzRkJEMUZFODI1QTNDMDBCAA==\",\"timestamp\":\"1768063274\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:16+05:30"} [2026-01-10 22:11:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzRkJEMUZFODI1QTNDMDBCAA== [2026-01-10 22:11:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzRkJEMUZFODI1QTNDMDBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTgzRkJEMUZFODI1QTNDMDBCAA==\",\"timestamp\":\"1768063274\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:16+05:30"} [2026-01-10 22:11:17] [DEBUG] Ignoring event: delivered [2026-01-10 22:11:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:41:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJGNkVBOUUwMUEwQzhGRUE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJGNkVBOUUwMUEwQzhGRUE0AA==", "timestamp": "1768063310", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:11:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:11:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:11:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:11:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:11:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c9326e37b2d40ec8f7900b12686b5fc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:11:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJGNkVBOUUwMUEwQzhGRUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJGNkVBOUUwMUEwQzhGRUE0AA==\",\"timestamp\":\"1768063310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:52+05:30"} [2026-01-10 22:11:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJGNkVBOUUwMUEwQzhGRUE0AA== [2026-01-10 22:11:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJGNkVBOUUwMUEwQzhGRUE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkJGNkVBOUUwMUEwQzhGRUE0AA==\",\"timestamp\":\"1768063310\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:11:52+05:30"} [2026-01-10 22:11:53] [DEBUG] Ignoring event: delivered [2026-01-10 22:11:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:41:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxQzI2ODg1RTcyNjU1MUEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxQzI2ODg1RTcyNjU1MUEzAA==", "timestamp": "1768063315", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:11:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:11:57] [INFO] Sending instructions to 917202000200 [2026-01-10 22:11:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:11:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:11:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "de3903224e7f42b380f47108ac2840b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:12:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxQzI2ODg1RTcyNjU1MUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxQzI2ODg1RTcyNjU1MUEzAA==\",\"timestamp\":\"1768063315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:00+05:30"} [2026-01-10 22:12:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxQzI2ODg1RTcyNjU1MUEzAA== [2026-01-10 22:12:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:11:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxQzI2ODg1RTcyNjU1MUEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTUxQzI2ODg1RTcyNjU1MUEzAA==\",\"timestamp\":\"1768063315\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:00+05:30"} [2026-01-10 22:12:00] [DEBUG] Ignoring event: delivered [2026-01-10 22:12:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:42:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3MjhDODlFNjI0QkZENDhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3MjhDODlFNjI0QkZENDhBAA==", "timestamp": "1768063351", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:12:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:12:33] [INFO] Sending instructions to 917202000200 [2026-01-10 22:12:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:12:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:12:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7eedd69e56e84705acfabd738b6811e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:12:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3MjhDODlFNjI0QkZENDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3MjhDODlFNjI0QkZENDhBAA==\",\"timestamp\":\"1768063351\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:35+05:30"} [2026-01-10 22:12:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3MjhDODlFNjI0QkZENDhBAA== [2026-01-10 22:12:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:12:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3MjhDODlFNjI0QkZENDhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDg3MjhDODlFNjI0QkZENDhBAA==\",\"timestamp\":\"1768063351\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:35+05:30"} [2026-01-10 22:12:35] [DEBUG] Ignoring event: delivered [2026-01-10 22:12:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:42:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYwOTg3OUMzQ0NENkQyMzhBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYwOTg3OUMzQ0NENkQyMzhBAA==", "timestamp": "1768063357", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:12:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:12:38] [INFO] Sending instructions to 917202000200 [2026-01-10 22:12:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:12:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:12:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fdc06fb74e884b5aaff33d7933e894f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:12:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:12:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYwOTg3OUMzQ0NENkQyMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYwOTg3OUMzQ0NENkQyMzhBAA==\",\"timestamp\":\"1768063357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:39+05:30"} [2026-01-10 22:12:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYwOTg3OUMzQ0NENkQyMzhBAA== [2026-01-10 22:12:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:12:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYwOTg3OUMzQ0NENkQyMzhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDYwOTg3OUMzQ0NENkQyMzhBAA==\",\"timestamp\":\"1768063357\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:39+05:30"} [2026-01-10 22:12:40] [DEBUG] Ignoring event: delivered [2026-01-10 22:12:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:42:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxQzgwQjVCRTU1NUJENDdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxQzgwQjVCRTU1NUJENDdFAA==", "timestamp": "1768063362", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:12:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:12:43] [INFO] Sending instructions to 917202000200 [2026-01-10 22:12:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:12:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:12:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf1415bd79584829acb7b9278f3c14db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:12:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxQzgwQjVCRTU1NUJENDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxQzgwQjVCRTU1NUJENDdFAA==\",\"timestamp\":\"1768063362\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:46+05:30"} [2026-01-10 22:12:46] [DEBUG] Ignoring event: delivered [2026-01-10 22:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:12:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxQzgwQjVCRTU1NUJENDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxQzgwQjVCRTU1NUJENDdFAA==\",\"timestamp\":\"1768063362\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:46+05:30"} [2026-01-10 22:12:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUIxQzgwQjVCRTU1NUJENDdFAA== [2026-01-10 22:12:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:42:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUREQjZDNTM1RjgzNzlBQTg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUREQjZDNTM1RjgzNzlBQTg3AA==", "timestamp": "1768063367", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:12:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:12:48] [INFO] Sending instructions to 917202000200 [2026-01-10 22:12:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:12:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:12:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f8f5f4d84aa49b0a37ecc3e8ec86ce5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:12:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:12:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUREQjZDNTM1RjgzNzlBQTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUREQjZDNTM1RjgzNzlBQTg3AA==\",\"timestamp\":\"1768063367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:49+05:30"} [2026-01-10 22:12:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUREQjZDNTM1RjgzNzlBQTg3AA== [2026-01-10 22:12:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:12:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUREQjZDNTM1RjgzNzlBQTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUREQjZDNTM1RjgzNzlBQTg3AA==\",\"timestamp\":\"1768063367\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:12:49+05:30"} [2026-01-10 22:12:49] [DEBUG] Ignoring event: delivered [2026-01-10 22:13:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:43:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1Nzc2MDY4Qjc2NzFFMkIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1Nzc2MDY4Qjc2NzFFMkIyAA==", "timestamp": "1768063402", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:13:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:13:24] [INFO] Sending instructions to 917202000200 [2026-01-10 22:13:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:13:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:13:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd959a10a3794ea29d03fe4c1fb10eb3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:13:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:13:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1Nzc2MDY4Qjc2NzFFMkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1Nzc2MDY4Qjc2NzFFMkIyAA==\",\"timestamp\":\"1768063402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:13:25+05:30"} [2026-01-10 22:13:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1Nzc2MDY4Qjc2NzFFMkIyAA== [2026-01-10 22:13:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:13:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1Nzc2MDY4Qjc2NzFFMkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q1Nzc2MDY4Qjc2NzFFMkIyAA==\",\"timestamp\":\"1768063402\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:13:25+05:30"} [2026-01-10 22:13:25] [DEBUG] Ignoring event: delivered [2026-01-10 22:13:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:43:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEE5RDk0MDAxMEQxRDcwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEE5RDk0MDAxMEQxRDcwAA==", "timestamp": "1768063408", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:13:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:13:29] [INFO] Sending instructions to 917202000200 [2026-01-10 22:13:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:13:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:13:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6280e59fdf4458ca1e3c86b5242a1bb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:13:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEE5RDk0MDAxMEQxRDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEE5RDk0MDAxMEQxRDcwAA==\",\"timestamp\":\"1768063408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:13:30+05:30"} [2026-01-10 22:13:31] [DEBUG] Ignoring event: delivered [2026-01-10 22:13:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:13:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEE5RDk0MDAxMEQxRDcwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEE5RDk0MDAxMEQxRDcwAA==\",\"timestamp\":\"1768063408\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:13:30+05:30"} [2026-01-10 22:13:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA3NEE5RDk0MDAxMEQxRDcwAA== [2026-01-10 22:13:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:43:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzODFFNTAyRTc1OEMyRTdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzODFFNTAyRTc1OEMyRTdCAA==", "timestamp": "1768063413", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:13:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:13:34] [INFO] Sending instructions to 917202000200 [2026-01-10 22:13:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:13:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:13:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc66ef37177541898fe09aba501f6f01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:13:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:13:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzODFFNTAyRTc1OEMyRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzODFFNTAyRTc1OEMyRTdCAA==\",\"timestamp\":\"1768063413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:13:36+05:30"} [2026-01-10 22:13:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzODFFNTAyRTc1OEMyRTdCAA== [2026-01-10 22:13:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:13:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzODFFNTAyRTc1OEMyRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEUzODFFNTAyRTc1OEMyRTdCAA==\",\"timestamp\":\"1768063413\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:13:36+05:30"} [2026-01-10 22:13:37] [DEBUG] Ignoring event: delivered [2026-01-10 22:14:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:44:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0M0Q1M0RCMEQyNzQ2QkFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0M0Q1M0RCMEQyNzQ2QkFDAA==", "timestamp": "1768063449", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:14:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:14:11] [INFO] Sending instructions to 917202000200 [2026-01-10 22:14:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:14:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:14:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e5c5ab4868814655a690dcc7f8c325be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:14:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:14:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0M0Q1M0RCMEQyNzQ2QkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0M0Q1M0RCMEQyNzQ2QkFDAA==\",\"timestamp\":\"1768063449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:14:11+05:30"} [2026-01-10 22:14:12] [DEBUG] Ignoring event: delivered [2026-01-10 22:14:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:14:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0M0Q1M0RCMEQyNzQ2QkFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0M0Q1M0RCMEQyNzQ2QkFDAA==\",\"timestamp\":\"1768063449\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:14:11+05:30"} [2026-01-10 22:14:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTI0M0Q1M0RCMEQyNzQ2QkFDAA== [2026-01-10 22:14:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:44:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3RjAxOURERENBMTI4NThFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3RjAxOURERENBMTI4NThFAA==", "timestamp": "1768063454", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:14:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:14:15] [INFO] Sending instructions to 917202000200 [2026-01-10 22:14:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:14:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:14:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0b393ba6b03d4deba6968bd68426ef3d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:14:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:44:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzODBBOTIxNDdDRDJDQTM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzODBBOTIxNDdDRDJDQTM3AA==", "timestamp": "1768063460", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:14:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:14:21] [INFO] Sending instructions to 917202000200 [2026-01-10 22:14:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:14:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:14:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e56c395db42943a6b2c7e16df0a70325", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:14:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3RjAxOURERENBMTI4NThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3RjAxOURERENBMTI4NThFAA==\",\"timestamp\":\"1768063454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:14:21+05:30"} [2026-01-10 22:14:22] [DEBUG] Ignoring event: delivered [2026-01-10 22:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:14:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3RjAxOURERENBMTI4NThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3RjAxOURERENBMTI4NThFAA==\",\"timestamp\":\"1768063454\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:14:21+05:30"} [2026-01-10 22:14:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI3RjAxOURERENBMTI4NThFAA== [2026-01-10 22:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzODBBOTIxNDdDRDJDQTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzODBBOTIxNDdDRDJDQTM3AA==\",\"timestamp\":\"1768063460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:14:22+05:30"} [2026-01-10 22:14:22] [DEBUG] Ignoring event: delivered [2026-01-10 22:14:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:14:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzODBBOTIxNDdDRDJDQTM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzODBBOTIxNDdDRDJDQTM3AA==\",\"timestamp\":\"1768063460\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:14:22+05:30"} [2026-01-10 22:14:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEMzODBBOTIxNDdDRDJDQTM3AA== [2026-01-10 22:14:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:44:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI1OTcyQzYwMzkyNkY3OTVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI1OTcyQzYwMzkyNkY3OTVBAA==", "timestamp": "1768063496", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:14:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:14:57] [INFO] Sending instructions to 917202000200 [2026-01-10 22:14:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:14:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:14:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c88c90e7a8f64d688168b2e6c55874d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:14:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI1OTcyQzYwMzkyNkY3OTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI1OTcyQzYwMzkyNkY3OTVBAA==\",\"timestamp\":\"1768063496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:14:58+05:30"} [2026-01-10 22:14:59] [DEBUG] Ignoring event: delivered [2026-01-10 22:14:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:14:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI1OTcyQzYwMzkyNkY3OTVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI1OTcyQzYwMzkyNkY3OTVBAA==\",\"timestamp\":\"1768063496\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:14:58+05:30"} [2026-01-10 22:14:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkI1OTcyQzYwMzkyNkY3OTVBAA== [2026-01-10 22:15:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:45:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzQzc2MjlFMEU5RDgwNzNCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzQzc2MjlFMEU5RDgwNzNCAA==", "timestamp": "1768063501", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:15:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:15:03] [INFO] Sending instructions to 917202000200 [2026-01-10 22:15:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:15:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:15:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e666d94fd52842f7836a8d457bf59731", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:15:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzQzc2MjlFMEU5RDgwNzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzQzc2MjlFMEU5RDgwNzNCAA==\",\"timestamp\":\"1768063501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:03+05:30"} [2026-01-10 22:15:04] [DEBUG] Ignoring event: delivered [2026-01-10 22:15:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzQzc2MjlFMEU5RDgwNzNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzQzc2MjlFMEU5RDgwNzNCAA==\",\"timestamp\":\"1768063501\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:03+05:30"} [2026-01-10 22:15:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEIzQzc2MjlFMEU5RDgwNzNCAA== [2026-01-10 22:15:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:45:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkzMzhFQzIzN0I1OEQ1N0I5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkzMzhFQzIzN0I1OEQ1N0I5AA==", "timestamp": "1768063506", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:15:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:15:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:15:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:15:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:15:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e16ff304c384fb0b479a32ff6a51c77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkzMzhFQzIzN0I1OEQ1N0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkzMzhFQzIzN0I1OEQ1N0I5AA==\",\"timestamp\":\"1768063506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:09+05:30"} [2026-01-10 22:15:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkzMzhFQzIzN0I1OEQ1N0I5AA== [2026-01-10 22:15:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkzMzhFQzIzN0I1OEQ1N0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTkzMzhFQzIzN0I1OEQ1N0I5AA==\",\"timestamp\":\"1768063506\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:09+05:30"} [2026-01-10 22:15:09] [DEBUG] Ignoring event: delivered [2026-01-10 22:15:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:45:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMDkxNUZDRERCRjI0OUIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMDkxNUZDRERCRjI0OUIxAA==", "timestamp": "1768063511", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:15:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:15:13] [INFO] Sending instructions to 917202000200 [2026-01-10 22:15:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:15:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:15:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43f94653c9884094b93f3a27eea092b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMDkxNUZDRERCRjI0OUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMDkxNUZDRERCRjI0OUIxAA==\",\"timestamp\":\"1768063511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:13+05:30"} [2026-01-10 22:15:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMDkxNUZDRERCRjI0OUIxAA== [2026-01-10 22:15:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMDkxNUZDRERCRjI0OUIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBFMDkxNUZDRERCRjI0OUIxAA==\",\"timestamp\":\"1768063511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:13+05:30"} [2026-01-10 22:15:14] [DEBUG] Ignoring event: delivered [2026-01-10 22:15:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:45:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCOTAzQUQ1QTg1MTdCNTFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCOTAzQUQ1QTg1MTdCNTFBAA==", "timestamp": "1768063547", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:15:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:15:49] [INFO] Sending instructions to 917202000200 [2026-01-10 22:15:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:15:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:15:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91b3c70ebe384861a3cb79475808b729", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:15:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCOTAzQUQ1QTg1MTdCNTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCOTAzQUQ1QTg1MTdCNTFBAA==\",\"timestamp\":\"1768063547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:52+05:30"} [2026-01-10 22:15:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:15:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCOTAzQUQ1QTg1MTdCNTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCOTAzQUQ1QTg1MTdCNTFBAA==\",\"timestamp\":\"1768063547\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:52+05:30"} [2026-01-10 22:15:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCOTAzQUQ1QTg1MTdCNTFBAA== [2026-01-10 22:15:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:45:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjYxNDgxNEQyRkI4RTAwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjYxNDgxNEQyRkI4RTAwAA==", "timestamp": "1768063552", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:15:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:15:54] [INFO] Sending instructions to 917202000200 [2026-01-10 22:15:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:15:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:15:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c8bb9bf69611417a8458e11e354ab6b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjYxNDgxNEQyRkI4RTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjYxNDgxNEQyRkI4RTAwAA==\",\"timestamp\":\"1768063552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:56+05:30"} [2026-01-10 22:15:56] [DEBUG] Ignoring event: delivered [2026-01-10 22:15:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjYxNDgxNEQyRkI4RTAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjYxNDgxNEQyRkI4RTAwAA==\",\"timestamp\":\"1768063552\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:15:56+05:30"} [2026-01-10 22:15:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDc0NjYxNDgxNEQyRkI4RTAwAA== [2026-01-10 22:15:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:45:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBMEQwQUIwRTAyNzI2MjhFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBMEQwQUIwRTAyNzI2MjhFAA==", "timestamp": "1768063558", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:15:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:15:59] [INFO] Sending instructions to 917202000200 [2026-01-10 22:15:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:15:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:16:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b94ca264a85c4062b18a1c08a7cab457", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:16:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBMEQwQUIwRTAyNzI2MjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBMEQwQUIwRTAyNzI2MjhFAA==\",\"timestamp\":\"1768063558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:02+05:30"} [2026-01-10 22:16:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBMEQwQUIwRTAyNzI2MjhFAA== [2026-01-10 22:16:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:15:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBMEQwQUIwRTAyNzI2MjhFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVBMEQwQUIwRTAyNzI2MjhFAA==\",\"timestamp\":\"1768063558\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:02+05:30"} [2026-01-10 22:16:03] [DEBUG] Ignoring event: delivered [2026-01-10 22:16:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:46:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0ODIzMEQ0NkMxQjFFMTkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0ODIzMEQ0NkMxQjFFMTkyAA==", "timestamp": "1768063563", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:16:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:16:05] [INFO] Sending instructions to 917202000200 [2026-01-10 22:16:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:16:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:16:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e928014bcd2f40fd857b534d799037d0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:16:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0ODIzMEQ0NkMxQjFFMTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0ODIzMEQ0NkMxQjFFMTkyAA==\",\"timestamp\":\"1768063563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:05+05:30"} [2026-01-10 22:16:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0ODIzMEQ0NkMxQjFFMTkyAA== [2026-01-10 22:16:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0ODIzMEQ0NkMxQjFFMTkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTk0ODIzMEQ0NkMxQjFFMTkyAA==\",\"timestamp\":\"1768063563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:05+05:30"} [2026-01-10 22:16:06] [DEBUG] Ignoring event: delivered [2026-01-10 22:16:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:46:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFMEE3MTI0OTg5NTg4NjhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFMEE3MTI0OTg5NTg4NjhGAA==", "timestamp": "1768063568", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:16:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:16:10] [INFO] Sending instructions to 917202000200 [2026-01-10 22:16:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:16:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:16:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "daeb9afc5fd14923920b6e1a6afb22af", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFMEE3MTI0OTg5NTg4NjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFMEE3MTI0OTg5NTg4NjhGAA==\",\"timestamp\":\"1768063568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:10+05:30"} [2026-01-10 22:16:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFMEE3MTI0OTg5NTg4NjhGAA== [2026-01-10 22:16:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFMEE3MTI0OTg5NTg4NjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEJFMEE3MTI0OTg5NTg4NjhGAA==\",\"timestamp\":\"1768063568\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:10+05:30"} [2026-01-10 22:16:10] [DEBUG] Ignoring event: delivered [2026-01-10 22:16:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:46:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDlEQTIwMjU5QTM2OEFFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDlEQTIwMjU5QTM2OEFFAA==", "timestamp": "1768063604", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:16:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:16:46] [INFO] Sending instructions to 917202000200 [2026-01-10 22:16:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:16:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:16:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d44857b58f7544ddbbe1d1444cfe191d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:16:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDlEQTIwMjU5QTM2OEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDlEQTIwMjU5QTM2OEFFAA==\",\"timestamp\":\"1768063604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:46+05:30"} [2026-01-10 22:16:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDlEQTIwMjU5QTM2OEFFAA== [2026-01-10 22:16:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDlEQTIwMjU5QTM2OEFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdCNDlEQTIwMjU5QTM2OEFFAA==\",\"timestamp\":\"1768063604\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:46+05:30"} [2026-01-10 22:16:46] [DEBUG] Ignoring event: delivered [2026-01-10 22:16:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:46:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZCQzA5RTk0NzY3OTZEMERFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZCQzA5RTk0NzY3OTZEMERFAA==", "timestamp": "1768063609", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:16:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:16:51] [INFO] Sending instructions to 917202000200 [2026-01-10 22:16:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:16:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:16:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "007e7bdda20d4bde8d63c5756b13f2d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:16:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZCQzA5RTk0NzY3OTZEMERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZCQzA5RTk0NzY3OTZEMERFAA==\",\"timestamp\":\"1768063609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:51+05:30"} [2026-01-10 22:16:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZCQzA5RTk0NzY3OTZEMERFAA== [2026-01-10 22:16:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZCQzA5RTk0NzY3OTZEMERFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDZCQzA5RTk0NzY3OTZEMERFAA==\",\"timestamp\":\"1768063609\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:51+05:30"} [2026-01-10 22:16:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:16:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:46:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MDAxOTg3NjQ3QTRBNjY2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MDAxOTg3NjQ3QTRBNjY2AA==", "timestamp": "1768063614", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:16:56] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:16:56] [INFO] Sending instructions to 917202000200 [2026-01-10 22:16:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:16:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:16:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d127e1ad19c24a14bcecf102e4697e39", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:16:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MDAxOTg3NjQ3QTRBNjY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MDAxOTg3NjQ3QTRBNjY2AA==\",\"timestamp\":\"1768063614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:57+05:30"} [2026-01-10 22:16:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MDAxOTg3NjQ3QTRBNjY2AA== [2026-01-10 22:16:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:16:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MDAxOTg3NjQ3QTRBNjY2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI0MDAxOTg3NjQ3QTRBNjY2AA==\",\"timestamp\":\"1768063614\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:16:57+05:30"} [2026-01-10 22:16:58] [DEBUG] Ignoring event: delivered [2026-01-10 22:17:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:47:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVFQjU1OEJBNkRFMDFCRkQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVFQjU1OEJBNkRFMDFCRkQyAA==", "timestamp": "1768063651", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:17:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:17:32] [INFO] Sending instructions to 917202000200 [2026-01-10 22:17:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:17:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:17:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "37e931353f184060a4b56afa3d3542a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:17:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:17:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVFQjU1OEJBNkRFMDFCRkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVFQjU1OEJBNkRFMDFCRkQyAA==\",\"timestamp\":\"1768063651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:17:33+05:30"} [2026-01-10 22:17:33] [DEBUG] Ignoring event: delivered [2026-01-10 22:17:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:17:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVFQjU1OEJBNkRFMDFCRkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVFQjU1OEJBNkRFMDFCRkQyAA==\",\"timestamp\":\"1768063651\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:17:33+05:30"} [2026-01-10 22:17:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkVFQjU1OEJBNkRFMDFCRkQyAA== [2026-01-10 22:17:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:47:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5OTc3OTdDQzc5NDlFODU2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5OTc3OTdDQzc5NDlFODU2AA==", "timestamp": "1768063656", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:17:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:17:38] [INFO] Sending instructions to 917202000200 [2026-01-10 22:17:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:17:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:17:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "69d6ef40cd0a442cb4a10b20b9696287", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:17:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:17:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5OTc3OTdDQzc5NDlFODU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5OTc3OTdDQzc5NDlFODU2AA==\",\"timestamp\":\"1768063656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:17:38+05:30"} [2026-01-10 22:17:39] [DEBUG] Ignoring event: delivered [2026-01-10 22:17:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:17:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5OTc3OTdDQzc5NDlFODU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5OTc3OTdDQzc5NDlFODU2AA==\",\"timestamp\":\"1768063656\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:17:38+05:30"} [2026-01-10 22:17:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM5OTc3OTdDQzc5NDlFODU2AA== [2026-01-10 22:17:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:47:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0RDBGMzI5MTA5N0E1N0VBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0RDBGMzI5MTA5N0E1N0VBAA==", "timestamp": "1768063662", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:17:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:17:44] [INFO] Sending instructions to 917202000200 [2026-01-10 22:17:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:17:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:17:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3d8d32adcca44724985d6256411b01a2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0RDBGMzI5MTA5N0E1N0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0RDBGMzI5MTA5N0E1N0VBAA==\",\"timestamp\":\"1768063662\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:17:44+05:30"} [2026-01-10 22:17:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0RDBGMzI5MTA5N0E1N0VBAA== [2026-01-10 22:17:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:17:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0RDBGMzI5MTA5N0E1N0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I0RDBGMzI5MTA5N0E1N0VBAA==\",\"timestamp\":\"1768063662\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:17:44+05:30"} [2026-01-10 22:17:45] [DEBUG] Ignoring event: delivered [2026-01-10 22:17:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:47:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNkRBQzdBMjI2RTUwMjkyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNkRBQzdBMjI2RTUwMjkyAA==", "timestamp": "1768063667", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:17:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:17:49] [INFO] Sending instructions to 917202000200 [2026-01-10 22:17:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:17:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:17:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c833776a4eb43d69feb491d13ef3dbc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:17:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:17:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNkRBQzdBMjI2RTUwMjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNkRBQzdBMjI2RTUwMjkyAA==\",\"timestamp\":\"1768063667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:17:51+05:30"} [2026-01-10 22:17:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:17:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:17:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNkRBQzdBMjI2RTUwMjkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNkRBQzdBMjI2RTUwMjkyAA==\",\"timestamp\":\"1768063667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:17:51+05:30"} [2026-01-10 22:17:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkYwNkRBQzdBMjI2RTUwMjkyAA== [2026-01-10 22:18:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:48:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzQjA5NzMxOENFODU0MkIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzQjA5NzMxOENFODU0MkIyAA==", "timestamp": "1768063704", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:18:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:18:26] [INFO] Sending instructions to 917202000200 [2026-01-10 22:18:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:18:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:18:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9876a46eef5a4adab1221476dda9f3fd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:18:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzQjA5NzMxOENFODU0MkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzQjA5NzMxOENFODU0MkIyAA==\",\"timestamp\":\"1768063704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:26+05:30"} [2026-01-10 22:18:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:18:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzQjA5NzMxOENFODU0MkIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzQjA5NzMxOENFODU0MkIyAA==\",\"timestamp\":\"1768063704\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:26+05:30"} [2026-01-10 22:18:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEzQjA5NzMxOENFODU0MkIyAA== [2026-01-10 22:18:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:48:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDNjhBMkNFMUYwQ0M1QzNBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDNjhBMkNFMUYwQ0M1QzNBAA==", "timestamp": "1768063709", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:18:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:18:31] [INFO] Sending instructions to 917202000200 [2026-01-10 22:18:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:18:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:18:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "253f622ef9964b09ac71d10d5db011ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDNjhBMkNFMUYwQ0M1QzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDNjhBMkNFMUYwQ0M1QzNBAA==\",\"timestamp\":\"1768063709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:33+05:30"} [2026-01-10 22:18:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDNjhBMkNFMUYwQ0M1QzNBAA== [2026-01-10 22:18:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDNjhBMkNFMUYwQ0M1QzNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0ZDNjhBMkNFMUYwQ0M1QzNBAA==\",\"timestamp\":\"1768063709\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:33+05:30"} [2026-01-10 22:18:34] [DEBUG] Ignoring event: delivered [2026-01-10 22:18:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:48:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NUY2MzNFN0Q2OTJCRTYxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NUY2MzNFN0Q2OTJCRTYxAA==", "timestamp": "1768063714", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:18:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:18:36] [INFO] Sending instructions to 917202000200 [2026-01-10 22:18:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:18:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:18:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c725e562ca63450fb92f1ce83f2bb768", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:18:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NUY2MzNFN0Q2OTJCRTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NUY2MzNFN0Q2OTJCRTYxAA==\",\"timestamp\":\"1768063714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:37+05:30"} [2026-01-10 22:18:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NUY2MzNFN0Q2OTJCRTYxAA== [2026-01-10 22:18:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NUY2MzNFN0Q2OTJCRTYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQ0NUY2MzNFN0Q2OTJCRTYxAA==\",\"timestamp\":\"1768063714\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:37+05:30"} [2026-01-10 22:18:38] [DEBUG] Ignoring event: delivered [2026-01-10 22:18:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:48:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2NTRFRkEwNEREN0NFOUFEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2NTRFRkEwNEREN0NFOUFEAA==", "timestamp": "1768063720", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:18:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:18:41] [INFO] Sending instructions to 917202000200 [2026-01-10 22:18:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:18:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:18:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c074c91613e4d37a88dd57a8cf03be2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:18:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2NTRFRkEwNEREN0NFOUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2NTRFRkEwNEREN0NFOUFEAA==\",\"timestamp\":\"1768063720\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:44+05:30"} [2026-01-10 22:18:44] [DEBUG] Ignoring event: delivered [2026-01-10 22:18:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2NTRFRkEwNEREN0NFOUFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2NTRFRkEwNEREN0NFOUFEAA==\",\"timestamp\":\"1768063720\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:44+05:30"} [2026-01-10 22:18:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA2NTRFRkEwNEREN0NFOUFEAA== [2026-01-10 22:18:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:48:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyREVCQURBMjBBMzUzREM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyREVCQURBMjBBMzUzREM5AA==", "timestamp": "1768063725", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:18:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:18:47] [INFO] Sending instructions to 917202000200 [2026-01-10 22:18:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:18:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:18:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "227ea60980eb49029f54bad084ed617c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:18:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyREVCQURBMjBBMzUzREM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyREVCQURBMjBBMzUzREM5AA==\",\"timestamp\":\"1768063725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:48+05:30"} [2026-01-10 22:18:49] [DEBUG] Ignoring event: delivered [2026-01-10 22:18:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyREVCQURBMjBBMzUzREM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyREVCQURBMjBBMzUzREM5AA==\",\"timestamp\":\"1768063725\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:48+05:30"} [2026-01-10 22:18:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUUyREVCQURBMjBBMzUzREM5AA== [2026-01-10 22:18:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:48:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU4OEI2NzIxM0VFRjdDMkJFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU4OEI2NzIxM0VFRjdDMkJFAA==", "timestamp": "1768063731", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:18:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:18:53] [INFO] Sending instructions to 917202000200 [2026-01-10 22:18:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:18:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:18:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "48b560d5b1ac47ff915b66cf185892a4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:18:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU4OEI2NzIxM0VFRjdDMkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU4OEI2NzIxM0VFRjdDMkJFAA==\",\"timestamp\":\"1768063731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:56+05:30"} [2026-01-10 22:18:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU4OEI2NzIxM0VFRjdDMkJFAA== [2026-01-10 22:18:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:18:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU4OEI2NzIxM0VFRjdDMkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkU4OEI2NzIxM0VFRjdDMkJFAA==\",\"timestamp\":\"1768063731\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:18:56+05:30"} [2026-01-10 22:18:57] [DEBUG] Ignoring event: delivered [2026-01-10 22:19:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:49:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMzg4N0Q0NTRGRUI3ODA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMzg4N0Q0NTRGRUI3ODA3AA==", "timestamp": "1768063737", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:19:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:19:00] [INFO] Sending instructions to 917202000200 [2026-01-10 22:19:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:19:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:19:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9ed7d7c90ac4907aa34b32b76e8c846", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:19:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMzg4N0Q0NTRGRUI3ODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMzg4N0Q0NTRGRUI3ODA3AA==\",\"timestamp\":\"1768063737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:00+05:30"} [2026-01-10 22:19:00] [DEBUG] Ignoring event: delivered [2026-01-10 22:19:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMzg4N0Q0NTRGRUI3ODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMzg4N0Q0NTRGRUI3ODA3AA==\",\"timestamp\":\"1768063737\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:00+05:30"} [2026-01-10 22:19:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREUyMzg4N0Q0NTRGRUI3ODA3AA== [2026-01-10 22:19:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:49:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFRTcwMjlBMDM0RDEwMERBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFRTcwMjlBMDM0RDEwMERBAA==", "timestamp": "1768063743", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:19:05] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:19:05] [INFO] Sending instructions to 917202000200 [2026-01-10 22:19:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:19:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:19:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d41656b9c65840abae8b883cd2a00870", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFRTcwMjlBMDM0RDEwMERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFRTcwMjlBMDM0RDEwMERBAA==\",\"timestamp\":\"1768063743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:05+05:30"} [2026-01-10 22:19:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFRTcwMjlBMDM0RDEwMERBAA== [2026-01-10 22:19:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFRTcwMjlBMDM0RDEwMERBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0FFRTcwMjlBMDM0RDEwMERBAA==\",\"timestamp\":\"1768063743\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:05+05:30"} [2026-01-10 22:19:06] [DEBUG] Ignoring event: delivered [2026-01-10 22:19:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:49:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQxQTY0MjdENDZCNDA2NTdDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQxQTY0MjdENDZCNDA2NTdDAA==", "timestamp": "1768063748", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:19:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:19:10] [INFO] Sending instructions to 917202000200 [2026-01-10 22:19:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:19:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:19:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8cc818155e08457899d390667fbf6413", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:19:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQxQTY0MjdENDZCNDA2NTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQxQTY0MjdENDZCNDA2NTdDAA==\",\"timestamp\":\"1768063748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:12+05:30"} [2026-01-10 22:19:13] [DEBUG] Ignoring event: delivered [2026-01-10 22:19:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQxQTY0MjdENDZCNDA2NTdDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQxQTY0MjdENDZCNDA2NTdDAA==\",\"timestamp\":\"1768063748\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:12+05:30"} [2026-01-10 22:19:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUQxQTY0MjdENDZCNDA2NTdDAA== [2026-01-10 22:19:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:49:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMjZFRjA5QUYzMjI4QzE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMjZFRjA5QUYzMjI4QzE0AA==", "timestamp": "1768063785", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:19:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:19:47] [INFO] Sending instructions to 917202000200 [2026-01-10 22:19:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:19:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:19:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2080c838ac1a464eabe18cbc21f6ef5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:19:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMjZFRjA5QUYzMjI4QzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMjZFRjA5QUYzMjI4QzE0AA==\",\"timestamp\":\"1768063785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:48+05:30"} [2026-01-10 22:19:49] [DEBUG] Ignoring event: delivered [2026-01-10 22:19:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMjZFRjA5QUYzMjI4QzE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMjZFRjA5QUYzMjI4QzE0AA==\",\"timestamp\":\"1768063785\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:48+05:30"} [2026-01-10 22:19:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQyMjZFRjA5QUYzMjI4QzE0AA== [2026-01-10 22:19:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:49:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0MThFNDVEOEM3Q0M3MEI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0MThFNDVEOEM3Q0M3MEI1AA==", "timestamp": "1768063790", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:19:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:19:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:19:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:19:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:19:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18184dc6f04c4ebcbf84d343c6d89fe1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:19:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0MThFNDVEOEM3Q0M3MEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0MThFNDVEOEM3Q0M3MEI1AA==\",\"timestamp\":\"1768063790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:52+05:30"} [2026-01-10 22:19:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:19:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:19:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0MThFNDVEOEM3Q0M3MEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0MThFNDVEOEM3Q0M3MEI1AA==\",\"timestamp\":\"1768063790\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:19:52+05:30"} [2026-01-10 22:19:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE0MThFNDVEOEM3Q0M3MEI1AA== [2026-01-10 22:20:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:50:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2ODA3ODA2QkJFRTQ5MzlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2ODA3ODA2QkJFRTQ5MzlGAA==", "timestamp": "1768063826", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:20:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:20:28] [INFO] Sending instructions to 917202000200 [2026-01-10 22:20:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:20:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:20:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2047a8269c947b4bca5378ffeaaa729", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:20:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2ODA3ODA2QkJFRTQ5MzlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2ODA3ODA2QkJFRTQ5MzlGAA==\",\"timestamp\":\"1768063826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:20:28+05:30"} [2026-01-10 22:20:28] [DEBUG] Ignoring event: delivered [2026-01-10 22:20:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:20:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2ODA3ODA2QkJFRTQ5MzlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2ODA3ODA2QkJFRTQ5MzlGAA==\",\"timestamp\":\"1768063826\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:20:28+05:30"} [2026-01-10 22:20:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkY2ODA3ODA2QkJFRTQ5MzlGAA== [2026-01-10 22:20:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:50:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFOTdBQzgwMkVFMEVCOUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFOTdBQzgwMkVFMEVCOUJFAA==", "timestamp": "1768063832", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:20:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:20:34] [INFO] Sending instructions to 917202000200 [2026-01-10 22:20:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:20:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:20:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf481a8e7ed34aa98b0a97f2518272b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:20:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFOTdBQzgwMkVFMEVCOUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFOTdBQzgwMkVFMEVCOUJFAA==\",\"timestamp\":\"1768063832\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:20:34+05:30"} [2026-01-10 22:20:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFOTdBQzgwMkVFMEVCOUJFAA== [2026-01-10 22:20:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:20:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFOTdBQzgwMkVFMEVCOUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTRFOTdBQzgwMkVFMEVCOUJFAA==\",\"timestamp\":\"1768063832\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:20:34+05:30"} [2026-01-10 22:20:34] [DEBUG] Ignoring event: delivered [2026-01-10 22:20:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:50:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZERTJCOEI4RjM0MDdDOEEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZERTJCOEI4RjM0MDdDOEEzAA==", "timestamp": "1768063837", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:20:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:20:39] [INFO] Sending instructions to 917202000200 [2026-01-10 22:20:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:20:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:20:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "559fd16f8acf421393bc8eff0e046dba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:20:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:20:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZERTJCOEI4RjM0MDdDOEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZERTJCOEI4RjM0MDdDOEEzAA==\",\"timestamp\":\"1768063837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:20:39+05:30"} [2026-01-10 22:20:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZERTJCOEI4RjM0MDdDOEEzAA== [2026-01-10 22:20:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:20:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZERTJCOEI4RjM0MDdDOEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTZERTJCOEI4RjM0MDdDOEEzAA==\",\"timestamp\":\"1768063837\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:20:39+05:30"} [2026-01-10 22:20:40] [DEBUG] Ignoring event: delivered [2026-01-10 22:21:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:51:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTVGRkUzRUUwODQ5OEVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTVGRkUzRUUwODQ5OEVEAA==", "timestamp": "1768063873", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:21:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:21:15] [INFO] Sending instructions to 917202000200 [2026-01-10 22:21:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:21:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:21:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1ae63058af874c9f917cb799844f3738", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:21:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTVGRkUzRUUwODQ5OEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTVGRkUzRUUwODQ5OEVEAA==\",\"timestamp\":\"1768063873\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:21:16+05:30"} [2026-01-10 22:21:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTVGRkUzRUUwODQ5OEVEAA== [2026-01-10 22:21:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:21:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTVGRkUzRUUwODQ5OEVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0E3MTVGRkUzRUUwODQ5OEVEAA==\",\"timestamp\":\"1768063873\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:21:16+05:30"} [2026-01-10 22:21:17] [DEBUG] Ignoring event: delivered [2026-01-10 22:21:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:51:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5QzgwOTI3QTdBNEYzRjQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5QzgwOTI3QTdBNEYzRjQ0AA==", "timestamp": "1768063879", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:21:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:21:20] [INFO] Sending instructions to 917202000200 [2026-01-10 22:21:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:21:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:21:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "630271ac85e94312bc2143f0fbaf0768", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:21:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:21:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5QzgwOTI3QTdBNEYzRjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5QzgwOTI3QTdBNEYzRjQ0AA==\",\"timestamp\":\"1768063879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:21:21+05:30"} [2026-01-10 22:21:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5QzgwOTI3QTdBNEYzRjQ0AA== [2026-01-10 22:21:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:21:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5QzgwOTI3QTdBNEYzRjQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI5QzgwOTI3QTdBNEYzRjQ0AA==\",\"timestamp\":\"1768063879\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:21:21+05:30"} [2026-01-10 22:21:22] [DEBUG] Ignoring event: delivered [2026-01-10 22:21:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:51:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCQUM2QTBBODAxNDRFOTRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCQUM2QTBBODAxNDRFOTRBAA==", "timestamp": "1768063884", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:21:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:21:26] [INFO] Sending instructions to 917202000200 [2026-01-10 22:21:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:21:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:21:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08ae07006561418881a1578e92923cf4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:21:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCQUM2QTBBODAxNDRFOTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCQUM2QTBBODAxNDRFOTRBAA==\",\"timestamp\":\"1768063884\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:21:26+05:30"} [2026-01-10 22:21:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCQUM2QTBBODAxNDRFOTRBAA== [2026-01-10 22:21:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:21:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCQUM2QTBBODAxNDRFOTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDRCQUM2QTBBODAxNDRFOTRBAA==\",\"timestamp\":\"1768063884\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:21:26+05:30"} [2026-01-10 22:21:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:21:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:51:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0NzFEQTIxRTQ0QUMxNkQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0NzFEQTIxRTQ0QUMxNkQyAA==", "timestamp": "1768063890", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:21:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:21:32] [INFO] Sending instructions to 917202000200 [2026-01-10 22:21:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:21:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:21:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd191d385e5c44c8a648c197a021fa23", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:21:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0NzFEQTIxRTQ0QUMxNkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0NzFEQTIxRTQ0QUMxNkQyAA==\",\"timestamp\":\"1768063890\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:21:32+05:30"} [2026-01-10 22:21:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0NzFEQTIxRTQ0QUMxNkQyAA== [2026-01-10 22:21:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:21:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0NzFEQTIxRTQ0QUMxNkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDk0NzFEQTIxRTQ0QUMxNkQyAA==\",\"timestamp\":\"1768063890\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:21:32+05:30"} [2026-01-10 22:21:32] [DEBUG] Ignoring event: delivered [2026-01-10 22:22:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:52:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0QzQ5QjI5MTIzOTUwOUZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0QzQ5QjI5MTIzOTUwOUZBAA==", "timestamp": "1768063926", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:22:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:22:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:22:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:22:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:22:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b71a9d6aae204a949973cf2d7c8cfe2a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0QzQ5QjI5MTIzOTUwOUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0QzQ5QjI5MTIzOTUwOUZBAA==\",\"timestamp\":\"1768063926\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:09+05:30"} [2026-01-10 22:22:10] [DEBUG] Ignoring event: delivered [2026-01-10 22:22:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0QzQ5QjI5MTIzOTUwOUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0QzQ5QjI5MTIzOTUwOUZBAA==\",\"timestamp\":\"1768063926\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:09+05:30"} [2026-01-10 22:22:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDA0QzQ5QjI5MTIzOTUwOUZBAA== [2026-01-10 22:22:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:52:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzFDNDIyMjFGNUJBRjVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzFDNDIyMjFGNUJBRjVCAA==", "timestamp": "1768063931", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:22:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:22:13] [INFO] Sending instructions to 917202000200 [2026-01-10 22:22:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:22:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:22:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3a8ee525cce8494f9b0b9a21f0859e49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:22:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzFDNDIyMjFGNUJBRjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzFDNDIyMjFGNUJBRjVCAA==\",\"timestamp\":\"1768063931\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:15+05:30"} [2026-01-10 22:22:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzFDNDIyMjFGNUJBRjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzFDNDIyMjFGNUJBRjVCAA==\",\"timestamp\":\"1768063931\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:15+05:30"} [2026-01-10 22:22:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFGMzFDNDIyMjFGNUJBRjVCAA== [2026-01-10 22:22:16] [DEBUG] Ignoring event: delivered [2026-01-10 22:22:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:52:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzODUxNjA1MTJGQUIyQUVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzODUxNjA1MTJGQUIyQUVGAA==", "timestamp": "1768063936", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:22:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:22:18] [INFO] Sending instructions to 917202000200 [2026-01-10 22:22:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:22:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:22:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a0104bae9bd54b99951cb27cfbe0ef77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:22:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzODUxNjA1MTJGQUIyQUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzODUxNjA1MTJGQUIyQUVGAA==\",\"timestamp\":\"1768063936\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:20+05:30"} [2026-01-10 22:22:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzODUxNjA1MTJGQUIyQUVGAA== [2026-01-10 22:22:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzODUxNjA1MTJGQUIyQUVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTkzODUxNjA1MTJGQUIyQUVGAA==\",\"timestamp\":\"1768063936\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:20+05:30"} [2026-01-10 22:22:21] [DEBUG] Ignoring event: delivered [2026-01-10 22:22:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:52:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3MjJCNTRGRjVBRUREN0NGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3MjJCNTRGRjVBRUREN0NGAA==", "timestamp": "1768063942", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:22:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:22:24] [INFO] Sending instructions to 917202000200 [2026-01-10 22:22:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:22:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:22:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "36db4ca0667745e2979a9e610061d808", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:22:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3MjJCNTRGRjVBRUREN0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3MjJCNTRGRjVBRUREN0NGAA==\",\"timestamp\":\"1768063942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:26+05:30"} [2026-01-10 22:22:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3MjJCNTRGRjVBRUREN0NGAA== [2026-01-10 22:22:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3MjJCNTRGRjVBRUREN0NGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3MjJCNTRGRjVBRUREN0NGAA==\",\"timestamp\":\"1768063942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:26+05:30"} [2026-01-10 22:22:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:22:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:52:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRUIyN0U2NUU3MjlFQjI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRUIyN0U2NUU3MjlFQjI4AA==", "timestamp": "1768063947", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:22:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:22:29] [INFO] Sending instructions to 917202000200 [2026-01-10 22:22:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:22:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:22:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10d737e6684247c4937f32620d1f2c07", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:22:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRUIyN0U2NUU3MjlFQjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRUIyN0U2NUU3MjlFQjI4AA==\",\"timestamp\":\"1768063947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:30+05:30"} [2026-01-10 22:22:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRUIyN0U2NUU3MjlFQjI4AA== [2026-01-10 22:22:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRUIyN0U2NUU3MjlFQjI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0MyRUIyN0U2NUU3MjlFQjI4AA==\",\"timestamp\":\"1768063947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:30+05:30"} [2026-01-10 22:22:31] [DEBUG] Ignoring event: delivered [2026-01-10 22:22:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:52:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MURENUYxQTA4MjdBMjEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MURENUYxQTA4MjdBMjEzAA==", "timestamp": "1768063953", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:22:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:22:34] [INFO] Sending instructions to 917202000200 [2026-01-10 22:22:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:22:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:22:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "40adc2c309f44b34a342f62f964b2b92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:22:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MURENUYxQTA4MjdBMjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MURENUYxQTA4MjdBMjEzAA==\",\"timestamp\":\"1768063953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:38+05:30"} [2026-01-10 22:22:38] [DEBUG] Ignoring event: delivered [2026-01-10 22:22:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MURENUYxQTA4MjdBMjEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MURENUYxQTA4MjdBMjEzAA==\",\"timestamp\":\"1768063953\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:38+05:30"} [2026-01-10 22:22:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkM4MURENUYxQTA4MjdBMjEzAA== [2026-01-10 22:22:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:52:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzMUQ4Mzc3MjY4MDhGRTc4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzMUQ4Mzc3MjY4MDhGRTc4AA==", "timestamp": "1768063958", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:22:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:22:39] [INFO] Sending instructions to 917202000200 [2026-01-10 22:22:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:22:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:22:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b1553bede6b3448d89108764f087502e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:22:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzMUQ4Mzc3MjY4MDhGRTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzMUQ4Mzc3MjY4MDhGRTc4AA==\",\"timestamp\":\"1768063958\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:41+05:30"} [2026-01-10 22:22:41] [DEBUG] Ignoring event: delivered [2026-01-10 22:22:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:22:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzMUQ4Mzc3MjY4MDhGRTc4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzMUQ4Mzc3MjY4MDhGRTc4AA==\",\"timestamp\":\"1768063958\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:22:41+05:30"} [2026-01-10 22:22:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIzMUQ4Mzc3MjY4MDhGRTc4AA== [2026-01-10 22:23:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:53:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTZGOUYwQzlGRkMxMTRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTZGOUYwQzlGRkMxMTRDAA==", "timestamp": "1768063994", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:23:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:23:16] [INFO] Sending instructions to 917202000200 [2026-01-10 22:23:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:23:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:23:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8b80737c314e4f0e81b314ce6d2acfd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTZGOUYwQzlGRkMxMTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTZGOUYwQzlGRkMxMTRDAA==\",\"timestamp\":\"1768063994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:23:19+05:30"} [2026-01-10 22:23:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTZGOUYwQzlGRkMxMTRDAA== [2026-01-10 22:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTZGOUYwQzlGRkMxMTRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTMzRTZGOUYwQzlGRkMxMTRDAA==\",\"timestamp\":\"1768063994\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:23:19+05:30"} [2026-01-10 22:23:20] [DEBUG] Ignoring event: delivered [2026-01-10 22:23:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:53:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3QzQxNUZFRjcxMTNBN0Q3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3QzQxNUZFRjcxMTNBN0Q3AA==", "timestamp": "1768064030", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:23:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:23:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:23:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:23:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:23:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3df023c93fd64307b8dcfdc2a084fe93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:23:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3QzQxNUZFRjcxMTNBN0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3QzQxNUZFRjcxMTNBN0Q3AA==\",\"timestamp\":\"1768064030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:23:52+05:30"} [2026-01-10 22:23:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3QzQxNUZFRjcxMTNBN0Q3AA== [2026-01-10 22:23:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:23:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3QzQxNUZFRjcxMTNBN0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0U3QzQxNUZFRjcxMTNBN0Q3AA==\",\"timestamp\":\"1768064030\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:23:52+05:30"} [2026-01-10 22:23:53] [DEBUG] Ignoring event: delivered [2026-01-10 22:23:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:53:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3RjFFMTczQUU1MkZERTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3RjFFMTczQUU1MkZERTRBAA==", "timestamp": "1768064035", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:23:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:23:57] [INFO] Sending instructions to 917202000200 [2026-01-10 22:23:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:23:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:23:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ab9608a765fe493d914b822261b59d77", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:24:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:23:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3RjFFMTczQUU1MkZERTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3RjFFMTczQUU1MkZERTRBAA==\",\"timestamp\":\"1768064035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:23:59+05:30"} [2026-01-10 22:24:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3RjFFMTczQUU1MkZERTRBAA== [2026-01-10 22:24:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:23:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3RjFFMTczQUU1MkZERTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUM3RjFFMTczQUU1MkZERTRBAA==\",\"timestamp\":\"1768064035\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:23:59+05:30"} [2026-01-10 22:24:00] [DEBUG] Ignoring event: delivered [2026-01-10 22:24:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:54:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBNzc3OENFQkVDMEY2OUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBNzc3OENFQkVDMEY2OUJFAA==", "timestamp": "1768064041", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:24:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:24:02] [INFO] Sending instructions to 917202000200 [2026-01-10 22:24:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:24:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:24:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ad4bf1deba2541a0bdacc7c3392f2800", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBNzc3OENFQkVDMEY2OUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBNzc3OENFQkVDMEY2OUJFAA==\",\"timestamp\":\"1768064041\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:04+05:30"} [2026-01-10 22:24:04] [DEBUG] Ignoring event: delivered [2026-01-10 22:24:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBNzc3OENFQkVDMEY2OUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBNzc3OENFQkVDMEY2OUJFAA==\",\"timestamp\":\"1768064041\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:04+05:30"} [2026-01-10 22:24:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDFBNzc3OENFQkVDMEY2OUJFAA== [2026-01-10 22:24:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:54:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyMUE5OUJCRkY5MjM4QTQwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyMUE5OUJCRkY5MjM4QTQwAA==", "timestamp": "1768064046", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:24:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:24:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:24:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:24:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:24:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d1d1b607d5fc4a2ab27ed31fb87404b4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:24:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyMUE5OUJCRkY5MjM4QTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyMUE5OUJCRkY5MjM4QTQwAA==\",\"timestamp\":\"1768064046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:08+05:30"} [2026-01-10 22:24:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyMUE5OUJCRkY5MjM4QTQwAA== [2026-01-10 22:24:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyMUE5OUJCRkY5MjM4QTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUIyMUE5OUJCRkY5MjM4QTQwAA==\",\"timestamp\":\"1768064046\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:08+05:30"} [2026-01-10 22:24:08] [DEBUG] Ignoring event: delivered [2026-01-10 22:24:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:54:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5NDM1NTNDRDczNEM4MTc5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5NDM1NTNDRDczNEM4MTc5AA==", "timestamp": "1768064082", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:24:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:24:44] [INFO] Sending instructions to 917202000200 [2026-01-10 22:24:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:24:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:24:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4a2c0fe6085401fa8065c95a4d1e63c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5NDM1NTNDRDczNEM4MTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5NDM1NTNDRDczNEM4MTc5AA==\",\"timestamp\":\"1768064082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:46+05:30"} [2026-01-10 22:24:46] [DEBUG] Ignoring event: delivered [2026-01-10 22:24:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5NDM1NTNDRDczNEM4MTc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5NDM1NTNDRDczNEM4MTc5AA==\",\"timestamp\":\"1768064082\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:46+05:30"} [2026-01-10 22:24:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM5NDM1NTNDRDczNEM4MTc5AA== [2026-01-10 22:24:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:54:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRDMTM5MDJCNzAxNjQwOEE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRDMTM5MDJCNzAxNjQwOEE4AA==", "timestamp": "1768064088", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:24:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:24:49] [INFO] Sending instructions to 917202000200 [2026-01-10 22:24:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:24:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:24:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aaf070023b1f4b3bb988beb86c4d5507", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRDMTM5MDJCNzAxNjQwOEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRDMTM5MDJCNzAxNjQwOEE4AA==\",\"timestamp\":\"1768064088\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:52+05:30"} [2026-01-10 22:24:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:24:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRDMTM5MDJCNzAxNjQwOEE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRDMTM5MDJCNzAxNjQwOEE4AA==\",\"timestamp\":\"1768064088\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:51+05:30"} [2026-01-10 22:24:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRDMTM5MDJCNzAxNjQwOEE4AA== [2026-01-10 22:24:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:54:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBNzAzQUQzQzcyNUQyN0VBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBNzAzQUQzQzcyNUQyN0VBAA==", "timestamp": "1768064093", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:24:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:24:56] [INFO] Sending instructions to 917202000200 [2026-01-10 22:24:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:24:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:24:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dee559d43d674d4d9d54f613faeef9cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:24:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBNzAzQUQzQzcyNUQyN0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBNzAzQUQzQzcyNUQyN0VBAA==\",\"timestamp\":\"1768064093\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:57+05:30"} [2026-01-10 22:24:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBNzAzQUQzQzcyNUQyN0VBAA== [2026-01-10 22:24:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:24:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBNzAzQUQzQzcyNUQyN0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTVBNzAzQUQzQzcyNUQyN0VBAA==\",\"timestamp\":\"1768064093\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:24:57+05:30"} [2026-01-10 22:24:57] [DEBUG] Ignoring event: delivered [2026-01-10 22:25:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:55:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDU4MDQzNUJCMTM4QUMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDU4MDQzNUJCMTM4QUMxAA==", "timestamp": "1768064100", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:25:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:25:02] [INFO] Sending instructions to 917202000200 [2026-01-10 22:25:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:25:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:25:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "306796233ea44b1f97858d9ef57a76ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:25:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDU4MDQzNUJCMTM4QUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDU4MDQzNUJCMTM4QUMxAA==\",\"timestamp\":\"1768064100\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:25:03+05:30"} [2026-01-10 22:25:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDU4MDQzNUJCMTM4QUMxAA== [2026-01-10 22:25:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDU4MDQzNUJCMTM4QUMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FERDU4MDQzNUJCMTM4QUMxAA==\",\"timestamp\":\"1768064100\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:25:03+05:30"} [2026-01-10 22:25:04] [DEBUG] Ignoring event: delivered [2026-01-10 22:25:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:55:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxRDk4RUYzRDVENTg0RTY3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxRDk4RUYzRDVENTg0RTY3AA==", "timestamp": "1768064137", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:25:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:25:38] [INFO] Sending instructions to 917202000200 [2026-01-10 22:25:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:25:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:25:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d97b900b492c415b84eb0e3a1a2f00ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:25:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxRDk4RUYzRDVENTg0RTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxRDk4RUYzRDVENTg0RTY3AA==\",\"timestamp\":\"1768064137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:25:42+05:30"} [2026-01-10 22:25:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxRDk4RUYzRDVENTg0RTY3AA== [2026-01-10 22:25:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:25:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxRDk4RUYzRDVENTg0RTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkQxRDk4RUYzRDVENTg0RTY3AA==\",\"timestamp\":\"1768064137\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:25:42+05:30"} [2026-01-10 22:25:42] [DEBUG] Ignoring event: delivered [2026-01-10 22:25:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:55:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFQzk1M0Y5RjBFQTIwMjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFQzk1M0Y5RjBFQTIwMjRCAA==", "timestamp": "1768064142", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:25:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:25:44] [INFO] Sending instructions to 917202000200 [2026-01-10 22:25:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:25:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:25:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d10c048a6458417cb436c018240c2e61", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:25:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFQzk1M0Y5RjBFQTIwMjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFQzk1M0Y5RjBFQTIwMjRCAA==\",\"timestamp\":\"1768064142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:25:45+05:30"} [2026-01-10 22:25:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFQzk1M0Y5RjBFQTIwMjRCAA== [2026-01-10 22:25:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:25:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFQzk1M0Y5RjBFQTIwMjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0ZFQzk1M0Y5RjBFQTIwMjRCAA==\",\"timestamp\":\"1768064142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:25:45+05:30"} [2026-01-10 22:25:46] [DEBUG] Ignoring event: delivered [2026-01-10 22:25:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:55:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFRjBEQjMxNTc5OTAyMEE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFRjBEQjMxNTc5OTAyMEE5AA==", "timestamp": "1768064147", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:25:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:25:49] [INFO] Sending instructions to 917202000200 [2026-01-10 22:25:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:25:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:25:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c305c9220bd4489ebf870de7602e0dc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFRjBEQjMxNTc5OTAyMEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFRjBEQjMxNTc5OTAyMEE5AA==\",\"timestamp\":\"1768064147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:25:53+05:30"} [2026-01-10 22:25:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFRjBEQjMxNTc5OTAyMEE5AA== [2026-01-10 22:25:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFRjBEQjMxNTc5OTAyMEE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFFRjBEQjMxNTc5OTAyMEE5AA==\",\"timestamp\":\"1768064147\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:25:53+05:30"} [2026-01-10 22:25:53] [DEBUG] Ignoring event: delivered [2026-01-10 22:26:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:56:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QUFGNjZGQzIzQzY4MTM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QUFGNjZGQzIzQzY4MTM4AA==", "timestamp": "1768064184", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:26:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:26:25] [INFO] Sending instructions to 917202000200 [2026-01-10 22:26:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:26:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:26:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08cf746cbe6a40fcaa8e8592637fcfa3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:26:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:26:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QUFGNjZGQzIzQzY4MTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QUFGNjZGQzIzQzY4MTM4AA==\",\"timestamp\":\"1768064184\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:26:26+05:30"} [2026-01-10 22:26:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QUFGNjZGQzIzQzY4MTM4AA== [2026-01-10 22:26:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:26:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QUFGNjZGQzIzQzY4MTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ5QUFGNjZGQzIzQzY4MTM4AA==\",\"timestamp\":\"1768064184\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:26:26+05:30"} [2026-01-10 22:26:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:26:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:56:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ1NTNGODlGNzZGNjUzNjEyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ1NTNGODlGNzZGNjUzNjEyAA==", "timestamp": "1768064189", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:26:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:26:31] [INFO] Sending instructions to 917202000200 [2026-01-10 22:26:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:26:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:26:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "13324a7d8e744b6d915272d4f7a44055", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:26:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:26:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ1NTNGODlGNzZGNjUzNjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ1NTNGODlGNzZGNjUzNjEyAA==\",\"timestamp\":\"1768064189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:26:32+05:30"} [2026-01-10 22:26:33] [DEBUG] Ignoring event: delivered [2026-01-10 22:26:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:26:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ1NTNGODlGNzZGNjUzNjEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ1NTNGODlGNzZGNjUzNjEyAA==\",\"timestamp\":\"1768064189\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:26:32+05:30"} [2026-01-10 22:26:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUQ1NTNGODlGNzZGNjUzNjEyAA== [2026-01-10 22:26:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:56:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RDE5RDY4MDEzQ0M2N0QzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RDE5RDY4MDEzQ0M2N0QzAA==", "timestamp": "1768064194", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:26:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:26:36] [INFO] Sending instructions to 917202000200 [2026-01-10 22:26:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:26:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:26:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0e66d7d3df0423cbf844eafa1d76eb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:26:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:26:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RDE5RDY4MDEzQ0M2N0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RDE5RDY4MDEzQ0M2N0QzAA==\",\"timestamp\":\"1768064194\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:26:36+05:30"} [2026-01-10 22:26:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RDE5RDY4MDEzQ0M2N0QzAA== [2026-01-10 22:26:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:26:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RDE5RDY4MDEzQ0M2N0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI3RDE5RDY4MDEzQ0M2N0QzAA==\",\"timestamp\":\"1768064194\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:26:36+05:30"} [2026-01-10 22:26:36] [DEBUG] Ignoring event: delivered [2026-01-10 22:27:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:57:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGRDcyMTQzQzZFOTAzOTNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGRDcyMTQzQzZFOTAzOTNFAA==", "timestamp": "1768064230", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:27:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:27:12] [INFO] Sending instructions to 917202000200 [2026-01-10 22:27:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:27:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:27:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4660222577054701b456ac97a5ec03c4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:27:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:27:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGRDcyMTQzQzZFOTAzOTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGRDcyMTQzQzZFOTAzOTNFAA==\",\"timestamp\":\"1768064230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:27:12+05:30"} [2026-01-10 22:27:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGRDcyMTQzQzZFOTAzOTNFAA== [2026-01-10 22:27:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:27:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGRDcyMTQzQzZFOTAzOTNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkRGRDcyMTQzQzZFOTAzOTNFAA==\",\"timestamp\":\"1768064230\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:27:13+05:30"} [2026-01-10 22:27:13] [DEBUG] Ignoring event: delivered [2026-01-10 22:27:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:57:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5ODk5MzgxRUVBODMwRTMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5ODk5MzgxRUVBODMwRTMyAA==", "timestamp": "1768064236", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:27:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:27:18] [INFO] Sending instructions to 917202000200 [2026-01-10 22:27:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:27:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:27:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fb03c176581a4c9e9f372f9833798bdb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:27:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5ODk5MzgxRUVBODMwRTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5ODk5MzgxRUVBODMwRTMyAA==\",\"timestamp\":\"1768064236\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:27:18+05:30"} [2026-01-10 22:27:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5ODk5MzgxRUVBODMwRTMyAA== [2026-01-10 22:27:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:27:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5ODk5MzgxRUVBODMwRTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEI5ODk5MzgxRUVBODMwRTMyAA==\",\"timestamp\":\"1768064236\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:27:18+05:30"} [2026-01-10 22:27:19] [DEBUG] Ignoring event: delivered [2026-01-10 22:27:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:57:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5RjEzRTlGRjJENEQ1NjM0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5RjEzRTlGRjJENEQ1NjM0AA==", "timestamp": "1768064241", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:27:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:27:23] [INFO] Sending instructions to 917202000200 [2026-01-10 22:27:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:27:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:27:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0c045500ac354b52b6b0c253a366a33a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:27:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:27:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5RjEzRTlGRjJENEQ1NjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5RjEzRTlGRjJENEQ1NjM0AA==\",\"timestamp\":\"1768064241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:27:23+05:30"} [2026-01-10 22:27:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5RjEzRTlGRjJENEQ1NjM0AA== [2026-01-10 22:27:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:27:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5RjEzRTlGRjJENEQ1NjM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY5RjEzRTlGRjJENEQ1NjM0AA==\",\"timestamp\":\"1768064241\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:27:23+05:30"} [2026-01-10 22:27:24] [DEBUG] Ignoring event: delivered [2026-01-10 22:27:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:57:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDMyRkVERERGNEYzNTk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDMyRkVERERGNEYzNTk1AA==", "timestamp": "1768064246", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:27:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:27:28] [INFO] Sending instructions to 917202000200 [2026-01-10 22:27:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:27:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:27:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7555acf148394547aedf6b71ed858e1a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:27:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDMyRkVERERGNEYzNTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDMyRkVERERGNEYzNTk1AA==\",\"timestamp\":\"1768064246\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:27:29+05:30"} [2026-01-10 22:27:30] [DEBUG] Ignoring event: delivered [2026-01-10 22:27:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:27:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDMyRkVERERGNEYzNTk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDMyRkVERERGNEYzNTk1AA==\",\"timestamp\":\"1768064246\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:27:29+05:30"} [2026-01-10 22:27:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDMyRkVERERGNEYzNTk1AA== [2026-01-10 22:28:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:58:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDQjE1NzM5MTZDQUExNkMwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDQjE1NzM5MTZDQUExNkMwAA==", "timestamp": "1768064282", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:28:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:28:04] [INFO] Sending instructions to 917202000200 [2026-01-10 22:28:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:28:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:28:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00c358f0e7dc4565b4b3c35db4d7db45", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:28:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDQjE1NzM5MTZDQUExNkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDQjE1NzM5MTZDQUExNkMwAA==\",\"timestamp\":\"1768064282\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:04+05:30"} [2026-01-10 22:28:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDQjE1NzM5MTZDQUExNkMwAA== [2026-01-10 22:28:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDQjE1NzM5MTZDQUExNkMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTlDQjE1NzM5MTZDQUExNkMwAA==\",\"timestamp\":\"1768064282\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:04+05:30"} [2026-01-10 22:28:04] [DEBUG] Ignoring event: delivered [2026-01-10 22:28:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:58:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0NzkzMzA2RTNCNDg0QThDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0NzkzMzA2RTNCNDg0QThDAA==", "timestamp": "1768064287", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:28:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:28:09] [INFO] Sending instructions to 917202000200 [2026-01-10 22:28:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:28:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:28:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03c0d1493d8a4970b2ff15febaf03786", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0NzkzMzA2RTNCNDg0QThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0NzkzMzA2RTNCNDg0QThDAA==\",\"timestamp\":\"1768064287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:10+05:30"} [2026-01-10 22:28:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0NzkzMzA2RTNCNDg0QThDAA== [2026-01-10 22:28:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0NzkzMzA2RTNCNDg0QThDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Q0NzkzMzA2RTNCNDg0QThDAA==\",\"timestamp\":\"1768064287\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:10+05:30"} [2026-01-10 22:28:11] [DEBUG] Ignoring event: delivered [2026-01-10 22:28:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:58:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3Q0JBQzU3MkZFQzc2NTIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3Q0JBQzU3MkZFQzc2NTIzAA==", "timestamp": "1768064292", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:28:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:28:14] [INFO] Sending instructions to 917202000200 [2026-01-10 22:28:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:28:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:28:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "021f48469a744c6bbcf4d4a689ab46aa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:28:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3Q0JBQzU3MkZFQzc2NTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3Q0JBQzU3MkZFQzc2NTIzAA==\",\"timestamp\":\"1768064292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:16+05:30"} [2026-01-10 22:28:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3Q0JBQzU3MkZFQzc2NTIzAA== [2026-01-10 22:28:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3Q0JBQzU3MkZFQzc2NTIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjc3Q0JBQzU3MkZFQzc2NTIzAA==\",\"timestamp\":\"1768064292\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:16+05:30"} [2026-01-10 22:28:17] [DEBUG] Ignoring event: delivered [2026-01-10 22:28:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:58:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4OTNCNzVDQkFFMkJDNjRDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4OTNCNzVDQkFFMkJDNjRDAA==", "timestamp": "1768064328", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:28:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:28:50] [INFO] Sending instructions to 917202000200 [2026-01-10 22:28:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:28:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:28:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c472270d1634e449b9946b55d23c151", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:28:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4OTNCNzVDQkFFMkJDNjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4OTNCNzVDQkFFMkJDNjRDAA==\",\"timestamp\":\"1768064328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:50+05:30"} [2026-01-10 22:28:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4OTNCNzVDQkFFMkJDNjRDAA== [2026-01-10 22:28:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4OTNCNzVDQkFFMkJDNjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzE4OTNCNzVDQkFFMkJDNjRDAA==\",\"timestamp\":\"1768064328\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:50+05:30"} [2026-01-10 22:28:51] [DEBUG] Ignoring event: delivered [2026-01-10 22:28:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:58:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2NDE1N0M0M0FCNkVENDFEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2NDE1N0M0M0FCNkVENDFEAA==", "timestamp": "1768064333", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:28:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:28:55] [INFO] Sending instructions to 917202000200 [2026-01-10 22:28:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:28:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:28:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "356f6fea39f84a0580420a16088b6b29", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2NDE1N0M0M0FCNkVENDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2NDE1N0M0M0FCNkVENDFEAA==\",\"timestamp\":\"1768064333\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:57+05:30"} [2026-01-10 22:28:58] [DEBUG] Ignoring event: delivered [2026-01-10 22:28:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:28:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2NDE1N0M0M0FCNkVENDFEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2NDE1N0M0M0FCNkVENDFEAA==\",\"timestamp\":\"1768064333\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:28:57+05:30"} [2026-01-10 22:28:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg2NDE1N0M0M0FCNkVENDFEAA== [2026-01-10 22:29:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:59:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBQUUzODk0MDI0QTRBQUVFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBQUUzODk0MDI0QTRBQUVFAA==", "timestamp": "1768064338", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:29:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:29:00] [INFO] Sending instructions to 917202000200 [2026-01-10 22:29:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:29:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:29:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6c9dbc1506949e6bbb7346504089f15", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBQUUzODk0MDI0QTRBQUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBQUUzODk0MDI0QTRBQUVFAA==\",\"timestamp\":\"1768064338\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:01+05:30"} [2026-01-10 22:29:02] [DEBUG] Ignoring event: delivered [2026-01-10 22:29:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBQUUzODk0MDI0QTRBQUVFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBQUUzODk0MDI0QTRBQUVFAA==\",\"timestamp\":\"1768064338\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:01+05:30"} [2026-01-10 22:29:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdBQUUzODk0MDI0QTRBQUVFAA== [2026-01-10 22:29:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:59:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwRUI0QUQyRjA2QTgxNEQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwRUI0QUQyRjA2QTgxNEQyAA==", "timestamp": "1768064374", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:29:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:29:36] [INFO] Sending instructions to 917202000200 [2026-01-10 22:29:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:29:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:29:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5697ce9bbd84f659d50f9ce59235968", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:29:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwRUI0QUQyRjA2QTgxNEQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwRUI0QUQyRjA2QTgxNEQyAA==\",\"timestamp\":\"1768064374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:36+05:30"} [2026-01-10 22:29:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwRUI0QUQyRjA2QTgxNEQyAA== [2026-01-10 22:29:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwRUI0QUQyRjA2QTgxNEQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDIwRUI0QUQyRjA2QTgxNEQyAA==\",\"timestamp\":\"1768064374\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:36+05:30"} [2026-01-10 22:29:37] [DEBUG] Ignoring event: delivered [2026-01-10 22:29:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:59:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQzMDk1QUJCMkY3MjMwMjdEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQzMDk1QUJCMkY3MjMwMjdEAA==", "timestamp": "1768064380", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:29:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:29:41] [INFO] Sending instructions to 917202000200 [2026-01-10 22:29:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:29:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:29:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "47470d0ff7604765af4be8f1bb304473", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:29:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQzMDk1QUJCMkY3MjMwMjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQzMDk1QUJCMkY3MjMwMjdEAA==\",\"timestamp\":\"1768064380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:44+05:30"} [2026-01-10 22:29:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQzMDk1QUJCMkY3MjMwMjdEAA== [2026-01-10 22:29:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQzMDk1QUJCMkY3MjMwMjdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQzMDk1QUJCMkY3MjMwMjdEAA==\",\"timestamp\":\"1768064380\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:44+05:30"} [2026-01-10 22:29:45] [DEBUG] Ignoring event: delivered [2026-01-10 22:29:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:59:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3MkJCRURGNkI1QjgyRTdCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3MkJCRURGNkI1QjgyRTdCAA==", "timestamp": "1768064385", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:29:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:29:47] [INFO] Sending instructions to 917202000200 [2026-01-10 22:29:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:29:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:29:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "022ca635b26347c4ac3d1a092e75a490", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:29:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3MkJCRURGNkI1QjgyRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3MkJCRURGNkI1QjgyRTdCAA==\",\"timestamp\":\"1768064385\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:49+05:30"} [2026-01-10 22:29:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3MkJCRURGNkI1QjgyRTdCAA== [2026-01-10 22:29:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3MkJCRURGNkI1QjgyRTdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkU3MkJCRURGNkI1QjgyRTdCAA==\",\"timestamp\":\"1768064385\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:49+05:30"} [2026-01-10 22:29:50] [DEBUG] Ignoring event: delivered [2026-01-10 22:29:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 16:59:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5MEUwNzZEMzU4RkNEQTA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5MEUwNzZEMzU4RkNEQTA4AA==", "timestamp": "1768064390", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:29:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:29:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:29:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:29:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:29:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0717010af59a401584c70c3563b13b32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:29:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5MEUwNzZEMzU4RkNEQTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5MEUwNzZEMzU4RkNEQTA4AA==\",\"timestamp\":\"1768064390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:53+05:30"} [2026-01-10 22:29:53] [DEBUG] Ignoring event: delivered [2026-01-10 22:29:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:29:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5MEUwNzZEMzU4RkNEQTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5MEUwNzZEMzU4RkNEQTA4AA==\",\"timestamp\":\"1768064390\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:29:53+05:30"} [2026-01-10 22:29:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTM5MEUwNzZEMzU4RkNEQTA4AA== [2026-01-10 22:30:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:00:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdENDcwNEFGRDJEM0RGNDM5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdENDcwNEFGRDJEM0RGNDM5AA==", "timestamp": "1768064426", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:30:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:30:28] [INFO] Sending instructions to 917202000200 [2026-01-10 22:30:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:30:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:30:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9808b9245dce495ea0c56cfec9d535d9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:30:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:30:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdENDcwNEFGRDJEM0RGNDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdENDcwNEFGRDJEM0RGNDM5AA==\",\"timestamp\":\"1768064426\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:30:29+05:30"} [2026-01-10 22:30:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdENDcwNEFGRDJEM0RGNDM5AA== [2026-01-10 22:30:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:30:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdENDcwNEFGRDJEM0RGNDM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTdENDcwNEFGRDJEM0RGNDM5AA==\",\"timestamp\":\"1768064426\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:30:30+05:30"} [2026-01-10 22:30:30] [DEBUG] Ignoring event: delivered [2026-01-10 22:30:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:00:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2QTVFREE5QkU4MTdDRUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2QTVFREE5QkU4MTdDRUU4AA==", "timestamp": "1768064431", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:30:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:30:33] [INFO] Sending instructions to 917202000200 [2026-01-10 22:30:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:30:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:30:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d8154fe85a045b5aadabb2e63cd5f85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:30:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:30:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2QTVFREE5QkU4MTdDRUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2QTVFREE5QkU4MTdDRUU4AA==\",\"timestamp\":\"1768064431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:30:36+05:30"} [2026-01-10 22:30:37] [DEBUG] Ignoring event: delivered [2026-01-10 22:30:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:30:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2QTVFREE5QkU4MTdDRUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2QTVFREE5QkU4MTdDRUU4AA==\",\"timestamp\":\"1768064431\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:30:36+05:30"} [2026-01-10 22:30:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ2QTVFREE5QkU4MTdDRUU4AA== [2026-01-10 22:30:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:00:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYzMTk4OTA2RjMwNkJENDAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYzMTk4OTA2RjMwNkJENDAwAA==", "timestamp": "1768064437", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:30:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:30:40] [INFO] Sending instructions to 917202000200 [2026-01-10 22:30:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:30:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:30:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "866f78eb17184e8bb1d0a4e27a170836", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:30:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYzMTk4OTA2RjMwNkJENDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYzMTk4OTA2RjMwNkJENDAwAA==\",\"timestamp\":\"1768064437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:30:40+05:30"} [2026-01-10 22:30:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYzMTk4OTA2RjMwNkJENDAwAA== [2026-01-10 22:30:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYzMTk4OTA2RjMwNkJENDAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYzMTk4OTA2RjMwNkJENDAwAA==\",\"timestamp\":\"1768064437\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:30:40+05:30"} [2026-01-10 22:30:40] [DEBUG] Ignoring event: delivered [2026-01-10 22:31:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:01:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxODlDQTY1NEVGM0UxMEEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxODlDQTY1NEVGM0UxMEEzAA==", "timestamp": "1768064474", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:31:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:31:16] [INFO] Sending instructions to 917202000200 [2026-01-10 22:31:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:31:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:31:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c7ccd776f7d456cb90b239a791f5314", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:31:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:31:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxODlDQTY1NEVGM0UxMEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxODlDQTY1NEVGM0UxMEEzAA==\",\"timestamp\":\"1768064474\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:31:18+05:30"} [2026-01-10 22:31:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxODlDQTY1NEVGM0UxMEEzAA== [2026-01-10 22:31:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:31:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxODlDQTY1NEVGM0UxMEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0MxODlDQTY1NEVGM0UxMEEzAA==\",\"timestamp\":\"1768064474\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:31:18+05:30"} [2026-01-10 22:31:18] [DEBUG] Ignoring event: delivered [2026-01-10 22:31:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:01:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQUY4NDc2OThFODFGQ0JEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQUY4NDc2OThFODFGQ0JEAA==", "timestamp": "1768064480", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:31:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:31:22] [INFO] Sending instructions to 917202000200 [2026-01-10 22:31:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:31:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:31:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7525f301866045e1a5a7f71411e7a3a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:31:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:31:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQUY4NDc2OThFODFGQ0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQUY4NDc2OThFODFGQ0JEAA==\",\"timestamp\":\"1768064480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:31:22+05:30"} [2026-01-10 22:31:22] [DEBUG] Ignoring event: delivered [2026-01-10 22:31:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:31:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQUY4NDc2OThFODFGQ0JEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQUY4NDc2OThFODFGQ0JEAA==\",\"timestamp\":\"1768064480\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:31:22+05:30"} [2026-01-10 22:31:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTMyQUY4NDc2OThFODFGQ0JEAA== [2026-01-10 22:31:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:01:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBREEyNUUxNjJCNEFDQUQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBREEyNUUxNjJCNEFDQUQyAA==", "timestamp": "1768064485", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:31:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:31:27] [INFO] Sending instructions to 917202000200 [2026-01-10 22:31:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:31:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:31:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ffcb6f12aef45989c3f00a9d5cd0be5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:31:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBREEyNUUxNjJCNEFDQUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBREEyNUUxNjJCNEFDQUQyAA==\",\"timestamp\":\"1768064485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:31:28+05:30"} [2026-01-10 22:31:28] [DEBUG] Ignoring event: delivered [2026-01-10 22:31:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:31:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBREEyNUUxNjJCNEFDQUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBREEyNUUxNjJCNEFDQUQyAA==\",\"timestamp\":\"1768064485\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:31:28+05:30"} [2026-01-10 22:31:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjJBREEyNUUxNjJCNEFDQUQyAA== [2026-01-10 22:32:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:02:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNUFBQzgwODIyMkRCODFDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNUFBQzgwODIyMkRCODFDAA==", "timestamp": "1768064521", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:32:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:32:03] [INFO] Sending instructions to 917202000200 [2026-01-10 22:32:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:32:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:32:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c70143518f0d42dba89c4f7cb4d100be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:32:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNUFBQzgwODIyMkRCODFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNUFBQzgwODIyMkRCODFDAA==\",\"timestamp\":\"1768064521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:05+05:30"} [2026-01-10 22:32:06] [DEBUG] Ignoring event: delivered [2026-01-10 22:32:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNUFBQzgwODIyMkRCODFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNUFBQzgwODIyMkRCODFDAA==\",\"timestamp\":\"1768064521\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:05+05:30"} [2026-01-10 22:32:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBGNUFBQzgwODIyMkRCODFDAA== [2026-01-10 22:32:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:02:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2ODYwQ0Y1OEExQUZFOTIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2ODYwQ0Y1OEExQUZFOTIxAA==", "timestamp": "1768064527", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:32:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:32:09] [INFO] Sending instructions to 917202000200 [2026-01-10 22:32:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:32:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:32:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7b8c2b239eb45b8a28ee45356b486df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:32:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2ODYwQ0Y1OEExQUZFOTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2ODYwQ0Y1OEExQUZFOTIxAA==\",\"timestamp\":\"1768064527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:10+05:30"} [2026-01-10 22:32:10] [DEBUG] Ignoring event: delivered [2026-01-10 22:32:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2ODYwQ0Y1OEExQUZFOTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2ODYwQ0Y1OEExQUZFOTIxAA==\",\"timestamp\":\"1768064527\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:10+05:30"} [2026-01-10 22:32:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU2ODYwQ0Y1OEExQUZFOTIxAA== [2026-01-10 22:32:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:02:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCOUFDNDlCMjQwMTRDQjc0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCOUFDNDlCMjQwMTRDQjc0AA==", "timestamp": "1768064532", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:32:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:32:14] [INFO] Sending instructions to 917202000200 [2026-01-10 22:32:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:32:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:32:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a1126a73bb5a4b6b8b2b1d40597fc23c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCOUFDNDlCMjQwMTRDQjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCOUFDNDlCMjQwMTRDQjc0AA==\",\"timestamp\":\"1768064532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:16+05:30"} [2026-01-10 22:32:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCOUFDNDlCMjQwMTRDQjc0AA== [2026-01-10 22:32:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCOUFDNDlCMjQwMTRDQjc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBCOUFDNDlCMjQwMTRDQjc0AA==\",\"timestamp\":\"1768064532\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:16+05:30"} [2026-01-10 22:32:17] [DEBUG] Ignoring event: delivered [2026-01-10 22:32:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:02:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBMzQ0NzgxOUZDNkMzRTY3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBMzQ0NzgxOUZDNkMzRTY3AA==", "timestamp": "1768064537", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:32:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:32:19] [INFO] Sending instructions to 917202000200 [2026-01-10 22:32:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:32:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:32:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8f7dfe34a5124fde9217f87999e7cbb5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBMzQ0NzgxOUZDNkMzRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBMzQ0NzgxOUZDNkMzRTY3AA==\",\"timestamp\":\"1768064537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:20+05:30"} [2026-01-10 22:32:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBMzQ0NzgxOUZDNkMzRTY3AA== [2026-01-10 22:32:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBMzQ0NzgxOUZDNkMzRTY3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFBMzQ0NzgxOUZDNkMzRTY3AA==\",\"timestamp\":\"1768064537\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:20+05:30"} [2026-01-10 22:32:20] [DEBUG] Ignoring event: delivered [2026-01-10 22:32:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:02:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMUNCRkVFRUFENDlDMDdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMUNCRkVFRUFENDlDMDdFAA==", "timestamp": "1768064573", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:32:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:32:55] [INFO] Sending instructions to 917202000200 [2026-01-10 22:32:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:32:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:32:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f567ad180c38487f822abe96af1d912f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:32:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMUNCRkVFRUFENDlDMDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMUNCRkVFRUFENDlDMDdFAA==\",\"timestamp\":\"1768064573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:57+05:30"} [2026-01-10 22:32:58] [DEBUG] Ignoring event: delivered [2026-01-10 22:32:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:32:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMUNCRkVFRUFENDlDMDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMUNCRkVFRUFENDlDMDdFAA==\",\"timestamp\":\"1768064573\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:32:57+05:30"} [2026-01-10 22:32:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzEzMUNCRkVFRUFENDlDMDdFAA== [2026-01-10 22:33:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:03:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxREUyN0FEMkU3RDNEMjE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxREUyN0FEMkU3RDNEMjE4AA==", "timestamp": "1768064578", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:33:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:33:00] [INFO] Sending instructions to 917202000200 [2026-01-10 22:33:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:33:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:33:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9624bdedf12b4d9f8a35a9da6902f65d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:33:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxREUyN0FEMkU3RDNEMjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxREUyN0FEMkU3RDNEMjE4AA==\",\"timestamp\":\"1768064578\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:01+05:30"} [2026-01-10 22:33:01] [DEBUG] Ignoring event: delivered [2026-01-10 22:33:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxREUyN0FEMkU3RDNEMjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxREUyN0FEMkU3RDNEMjE4AA==\",\"timestamp\":\"1768064578\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:01+05:30"} [2026-01-10 22:33:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMxREUyN0FEMkU3RDNEMjE4AA== [2026-01-10 22:33:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:03:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyNkY2MDFGNzhEQUMwMjc3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyNkY2MDFGNzhEQUMwMjc3AA==", "timestamp": "1768064584", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:33:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:33:05] [INFO] Sending instructions to 917202000200 [2026-01-10 22:33:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:33:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:33:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e02bcd7de814d7691de48735e2915d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:33:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyNkY2MDFGNzhEQUMwMjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyNkY2MDFGNzhEQUMwMjc3AA==\",\"timestamp\":\"1768064584\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:06+05:30"} [2026-01-10 22:33:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyNkY2MDFGNzhEQUMwMjc3AA== [2026-01-10 22:33:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyNkY2MDFGNzhEQUMwMjc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIyNkY2MDFGNzhEQUMwMjc3AA==\",\"timestamp\":\"1768064584\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:06+05:30"} [2026-01-10 22:33:06] [DEBUG] Ignoring event: delivered [2026-01-10 22:33:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:03:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0ODA3NjUxRUEzQ0E4MDZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0ODA3NjUxRUEzQ0E4MDZCAA==", "timestamp": "1768064589", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:33:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:33:11] [INFO] Sending instructions to 917202000200 [2026-01-10 22:33:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:33:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:33:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f7c25b82960943fcac1f0b4a6ca0c24b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:33:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:03:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2N0MyQjZCN0UwOTNGQkU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2N0MyQjZCN0UwOTNGQkU0AA==", "timestamp": "1768064594", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:33:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:33:16] [INFO] Sending instructions to 917202000200 [2026-01-10 22:33:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:33:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:33:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0ODA3NjUxRUEzQ0E4MDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0ODA3NjUxRUEzQ0E4MDZCAA==\",\"timestamp\":\"1768064589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:15+05:30"} [2026-01-10 22:33:16] [DEBUG] Ignoring event: delivered [2026-01-10 22:33:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c21793d1c0c4a5fbd8a9545cc54b00a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:33:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0ODA3NjUxRUEzQ0E4MDZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0ODA3NjUxRUEzQ0E4MDZCAA==\",\"timestamp\":\"1768064589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:15+05:30"} [2026-01-10 22:33:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzg0ODA3NjUxRUEzQ0E4MDZCAA== [2026-01-10 22:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2N0MyQjZCN0UwOTNGQkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2N0MyQjZCN0UwOTNGQkU0AA==\",\"timestamp\":\"1768064594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:16+05:30"} [2026-01-10 22:33:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2N0MyQjZCN0UwOTNGQkU0AA== [2026-01-10 22:33:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2N0MyQjZCN0UwOTNGQkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA2N0MyQjZCN0UwOTNGQkU0AA==\",\"timestamp\":\"1768064594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:16+05:30"} [2026-01-10 22:33:17] [DEBUG] Ignoring event: delivered [2026-01-10 22:33:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:03:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNzdGNjI5NDMyQURDMTIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNzdGNjI5NDMyQURDMTIxAA==", "timestamp": "1768064630", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:33:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:33:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:33:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:33:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:33:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "35d84ddf569f424caedf740737a06a2d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:33:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNzdGNjI5NDMyQURDMTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNzdGNjI5NDMyQURDMTIxAA==\",\"timestamp\":\"1768064630\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:55+05:30"} [2026-01-10 22:33:56] [DEBUG] Ignoring event: delivered [2026-01-10 22:33:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNzdGNjI5NDMyQURDMTIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNzdGNjI5NDMyQURDMTIxAA==\",\"timestamp\":\"1768064630\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:55+05:30"} [2026-01-10 22:33:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDNzdGNjI5NDMyQURDMTIxAA== [2026-01-10 22:33:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:03:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5NjVDRUIyODNCRjI2NDI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5NjVDRUIyODNCRjI2NDI4AA==", "timestamp": "1768064636", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:33:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:33:58] [INFO] Sending instructions to 917202000200 [2026-01-10 22:33:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:33:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:33:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a2dc559fc4840b9a54314ee692713b2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5NjVDRUIyODNCRjI2NDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5NjVDRUIyODNCRjI2NDI4AA==\",\"timestamp\":\"1768064636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:58+05:30"} [2026-01-10 22:33:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5NjVDRUIyODNCRjI2NDI4AA== [2026-01-10 22:33:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:33:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5NjVDRUIyODNCRjI2NDI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTU5NjVDRUIyODNCRjI2NDI4AA==\",\"timestamp\":\"1768064636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:33:58+05:30"} [2026-01-10 22:33:58] [DEBUG] Ignoring event: delivered [2026-01-10 22:34:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:04:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVGREU1NjY4NjcyOTRDNTlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVGREU1NjY4NjcyOTRDNTlCAA==", "timestamp": "1768064641", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:34:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:34:03] [INFO] Sending instructions to 917202000200 [2026-01-10 22:34:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:34:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:34:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eb4edae7bd0b494b9a830f3b21fc9b09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVGREU1NjY4NjcyOTRDNTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVGREU1NjY4NjcyOTRDNTlCAA==\",\"timestamp\":\"1768064641\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:04+05:30"} [2026-01-10 22:34:04] [DEBUG] Ignoring event: delivered [2026-01-10 22:34:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVGREU1NjY4NjcyOTRDNTlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVGREU1NjY4NjcyOTRDNTlCAA==\",\"timestamp\":\"1768064641\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:04+05:30"} [2026-01-10 22:34:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVGREU1NjY4NjcyOTRDNTlCAA== [2026-01-10 22:34:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:04:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4MjVFMTRGM0ZBM0FDQzI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4MjVFMTRGM0ZBM0FDQzI3AA==", "timestamp": "1768064677", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:34:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:34:39] [INFO] Sending instructions to 917202000200 [2026-01-10 22:34:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:34:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:34:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bbe2a4d9c06a4ab995dc8df04f6c5356", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:34:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4MjVFMTRGM0ZBM0FDQzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4MjVFMTRGM0ZBM0FDQzI3AA==\",\"timestamp\":\"1768064677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:40+05:30"} [2026-01-10 22:34:40] [DEBUG] Ignoring event: delivered [2026-01-10 22:34:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4MjVFMTRGM0ZBM0FDQzI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4MjVFMTRGM0ZBM0FDQzI3AA==\",\"timestamp\":\"1768064677\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:40+05:30"} [2026-01-10 22:34:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzQ4MjVFMTRGM0ZBM0FDQzI3AA== [2026-01-10 22:34:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:04:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4NkY3QTk0QjRCRDA2NDlFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4NkY3QTk0QjRCRDA2NDlFAA==", "timestamp": "1768064682", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:34:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:34:44] [INFO] Sending instructions to 917202000200 [2026-01-10 22:34:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:34:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:34:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e6d6ceb463ed483db63cb64520f538e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:34:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4NkY3QTk0QjRCRDA2NDlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4NkY3QTk0QjRCRDA2NDlFAA==\",\"timestamp\":\"1768064682\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:46+05:30"} [2026-01-10 22:34:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4NkY3QTk0QjRCRDA2NDlFAA== [2026-01-10 22:34:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4NkY3QTk0QjRCRDA2NDlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ4NkY3QTk0QjRCRDA2NDlFAA==\",\"timestamp\":\"1768064682\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:46+05:30"} [2026-01-10 22:34:47] [DEBUG] Ignoring event: delivered [2026-01-10 22:34:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:04:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0Rjg3QzhEMzA5RTBDOTMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0Rjg3QzhEMzA5RTBDOTMxAA==", "timestamp": "1768064688", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:34:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:34:49] [INFO] Sending instructions to 917202000200 [2026-01-10 22:34:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:34:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:34:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5e4648cd728a4621a40a3121aedf5cc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0Rjg3QzhEMzA5RTBDOTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0Rjg3QzhEMzA5RTBDOTMxAA==\",\"timestamp\":\"1768064688\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:51+05:30"} [2026-01-10 22:34:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:34:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0Rjg3QzhEMzA5RTBDOTMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0Rjg3QzhEMzA5RTBDOTMxAA==\",\"timestamp\":\"1768064688\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:51+05:30"} [2026-01-10 22:34:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI0Rjg3QzhEMzA5RTBDOTMxAA== [2026-01-10 22:34:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:04:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCNzgyMkFCMDc5OTg2QzE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCNzgyMkFCMDc5OTg2QzE4AA==", "timestamp": "1768064693", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:34:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:34:54] [INFO] Sending instructions to 917202000200 [2026-01-10 22:34:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:34:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:34:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f20569f1d38444d98ab56fdfe0d28581", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCNzgyMkFCMDc5OTg2QzE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCNzgyMkFCMDc5OTg2QzE4AA==\",\"timestamp\":\"1768064693\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:56+05:30"} [2026-01-10 22:34:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCNzgyMkFCMDc5OTg2QzE4AA== [2026-01-10 22:34:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:34:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCNzgyMkFCMDc5OTg2QzE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUFCNzgyMkFCMDc5OTg2QzE4AA==\",\"timestamp\":\"1768064693\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:34:56+05:30"} [2026-01-10 22:34:56] [DEBUG] Ignoring event: delivered [2026-01-10 22:35:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:05:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4NzEzOTE1MkI3NDFEQzZBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4NzEzOTE1MkI3NDFEQzZBAA==", "timestamp": "1768064729", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:35:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:35:30] [INFO] Sending instructions to 917202000200 [2026-01-10 22:35:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:35:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:35:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bdfd2cd5845844f18df90276365e1308", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4NzEzOTE1MkI3NDFEQzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4NzEzOTE1MkI3NDFEQzZBAA==\",\"timestamp\":\"1768064729\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:32+05:30"} [2026-01-10 22:35:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4NzEzOTE1MkI3NDFEQzZBAA== [2026-01-10 22:35:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4NzEzOTE1MkI3NDFEQzZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODU4NzEzOTE1MkI3NDFEQzZBAA==\",\"timestamp\":\"1768064729\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:32+05:30"} [2026-01-10 22:35:33] [DEBUG] Ignoring event: delivered [2026-01-10 22:35:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:05:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5RDIxRDczNDJBREEzMjE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5RDIxRDczNDJBREEzMjE1AA==", "timestamp": "1768064735", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:35:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:35:36] [INFO] Sending instructions to 917202000200 [2026-01-10 22:35:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:35:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:35:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8a4b7527fd5f45648feb0fb778676884", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:35:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5RDIxRDczNDJBREEzMjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5RDIxRDczNDJBREEzMjE1AA==\",\"timestamp\":\"1768064735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:37+05:30"} [2026-01-10 22:35:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5RDIxRDczNDJBREEzMjE1AA== [2026-01-10 22:35:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5RDIxRDczNDJBREEzMjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUI5RDIxRDczNDJBREEzMjE1AA==\",\"timestamp\":\"1768064735\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:37+05:30"} [2026-01-10 22:35:38] [DEBUG] Ignoring event: delivered [2026-01-10 22:35:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:05:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2ODg3OTFDQkM5ODk1RkI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2ODg3OTFDQkM5ODk1RkI2AA==", "timestamp": "1768064740", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:35:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:35:41] [INFO] Sending instructions to 917202000200 [2026-01-10 22:35:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:35:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:35:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19748b9dff46448b8a3ff4482e67ddea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2ODg3OTFDQkM5ODk1RkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2ODg3OTFDQkM5ODk1RkI2AA==\",\"timestamp\":\"1768064740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:45+05:30"} [2026-01-10 22:35:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2ODg3OTFDQkM5ODk1RkI2AA== [2026-01-10 22:35:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2ODg3OTFDQkM5ODk1RkI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTE2ODg3OTFDQkM5ODk1RkI2AA==\",\"timestamp\":\"1768064740\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:45+05:30"} [2026-01-10 22:35:46] [DEBUG] Ignoring event: delivered [2026-01-10 22:35:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:05:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzNDRDNkY3QUU0MTJENUM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzNDRDNkY3QUU0MTJENUM0AA==", "timestamp": "1768064745", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:35:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:35:47] [INFO] Sending instructions to 917202000200 [2026-01-10 22:35:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:35:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:35:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7197ecf36854685a6b75dca8b674c28", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:35:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzNDRDNkY3QUU0MTJENUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzNDRDNkY3QUU0MTJENUM0AA==\",\"timestamp\":\"1768064745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:48+05:30"} [2026-01-10 22:35:49] [DEBUG] Ignoring event: delivered [2026-01-10 22:35:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzNDRDNkY3QUU0MTJENUM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzNDRDNkY3QUU0MTJENUM0AA==\",\"timestamp\":\"1768064745\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:48+05:30"} [2026-01-10 22:35:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODMzNDRDNkY3QUU0MTJENUM0AA== [2026-01-10 22:35:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:05:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcwNkFCRThBRjk4NzRCN0M4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcwNkFCRThBRjk4NzRCN0M4AA==", "timestamp": "1768064750", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:35:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:35:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:35:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:35:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:35:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ed2a85250b040db894b25f2fe658bbe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:35:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcwNkFCRThBRjk4NzRCN0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcwNkFCRThBRjk4NzRCN0M4AA==\",\"timestamp\":\"1768064750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:54+05:30"} [2026-01-10 22:35:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcwNkFCRThBRjk4NzRCN0M4AA== [2026-01-10 22:35:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:35:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcwNkFCRThBRjk4NzRCN0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcwNkFCRThBRjk4NzRCN0M4AA==\",\"timestamp\":\"1768064750\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:35:54+05:30"} [2026-01-10 22:35:55] [DEBUG] Ignoring event: delivered [2026-01-10 22:36:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:06:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMEM4MUZGMjUzNTdCRTc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMEM4MUZGMjUzNTdCRTc3AA==", "timestamp": "1768064786", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:36:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:36:28] [INFO] Sending instructions to 917202000200 [2026-01-10 22:36:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:36:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:36:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4211f42342e44fda533433cb156800a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:36:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:36:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMEM4MUZGMjUzNTdCRTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMEM4MUZGMjUzNTdCRTc3AA==\",\"timestamp\":\"1768064786\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:36:28+05:30"} [2026-01-10 22:36:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMEM4MUZGMjUzNTdCRTc3AA== [2026-01-10 22:36:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:36:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMEM4MUZGMjUzNTdCRTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjVCMEM4MUZGMjUzNTdCRTc3AA==\",\"timestamp\":\"1768064786\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:36:28+05:30"} [2026-01-10 22:36:29] [DEBUG] Ignoring event: delivered [2026-01-10 22:36:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:06:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczOTUwOTBDQzU2OTdGRjA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczOTUwOTBDQzU2OTdGRjA5AA==", "timestamp": "1768064792", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:36:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:36:33] [INFO] Sending instructions to 917202000200 [2026-01-10 22:36:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:36:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:36:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce494987348448f4b6df51819e941800", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:36:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:06:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJCNzYzQzk0NjhGNjZFQjY4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJCNzYzQzk0NjhGNjZFQjY4AA==", "timestamp": "1768064797", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:36:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:36:39] [INFO] Sending instructions to 917202000200 [2026-01-10 22:36:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:36:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:36:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29529d8680524394864be848e13519f7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:36:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:36:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJCNzYzQzk0NjhGNjZFQjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJCNzYzQzk0NjhGNjZFQjY4AA==\",\"timestamp\":\"1768064797\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:36:39+05:30"} [2026-01-10 22:36:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJCNzYzQzk0NjhGNjZFQjY4AA== [2026-01-10 22:36:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:36:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczOTUwOTBDQzU2OTdGRjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczOTUwOTBDQzU2OTdGRjA5AA==\",\"timestamp\":\"1768064792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:36:39+05:30"} [2026-01-10 22:36:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczOTUwOTBDQzU2OTdGRjA5AA== [2026-01-10 22:36:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:36:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczOTUwOTBDQzU2OTdGRjA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzczOTUwOTBDQzU2OTdGRjA5AA==\",\"timestamp\":\"1768064792\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:36:39+05:30"} [2026-01-10 22:36:39] [DEBUG] Ignoring event: delivered [2026-01-10 22:36:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:36:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJCNzYzQzk0NjhGNjZFQjY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJCNzYzQzk0NjhGNjZFQjY4AA==\",\"timestamp\":\"1768064797\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:36:39+05:30"} [2026-01-10 22:36:39] [DEBUG] Ignoring event: delivered [2026-01-10 22:37:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:07:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzNEE0QTkzMTU0QTlEREQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzNEE0QTkzMTU0QTlEREQ2AA==", "timestamp": "1768064833", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:37:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:37:15] [INFO] Sending instructions to 917202000200 [2026-01-10 22:37:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:37:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:37:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "43def99afbb4413c9a098da5a14542b6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:37:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:37:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzNEE0QTkzMTU0QTlEREQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzNEE0QTkzMTU0QTlEREQ2AA==\",\"timestamp\":\"1768064833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:37:15+05:30"} [2026-01-10 22:37:15] [DEBUG] Ignoring event: delivered [2026-01-10 22:37:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:37:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzNEE0QTkzMTU0QTlEREQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzNEE0QTkzMTU0QTlEREQ2AA==\",\"timestamp\":\"1768064833\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:37:15+05:30"} [2026-01-10 22:37:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUUzNEE0QTkzMTU0QTlEREQ2AA== [2026-01-10 22:37:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:07:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwRUVCQ0NCRjk2ODIwRUU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwRUVCQ0NCRjk2ODIwRUU0AA==", "timestamp": "1768064838", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:37:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:37:20] [INFO] Sending instructions to 917202000200 [2026-01-10 22:37:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:37:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:37:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b89ad89c0714103841205b6e381039c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:37:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwRUVCQ0NCRjk2ODIwRUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwRUVCQ0NCRjk2ODIwRUU0AA==\",\"timestamp\":\"1768064838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:37:20+05:30"} [2026-01-10 22:37:21] [DEBUG] Ignoring event: delivered [2026-01-10 22:37:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:37:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwRUVCQ0NCRjk2ODIwRUU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwRUVCQ0NCRjk2ODIwRUU0AA==\",\"timestamp\":\"1768064838\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:37:20+05:30"} [2026-01-10 22:37:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUYwRUVCQ0NCRjk2ODIwRUU0AA== [2026-01-10 22:37:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:07:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0RDU0RkUxOUMzNDk4QTFBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0RDU0RkUxOUMzNDk4QTFBAA==", "timestamp": "1768064843", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:37:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:37:25] [INFO] Sending instructions to 917202000200 [2026-01-10 22:37:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:37:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:37:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "628d90c14c984c06bd9791df9a129c3b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:37:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:37:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0RDU0RkUxOUMzNDk4QTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0RDU0RkUxOUMzNDk4QTFBAA==\",\"timestamp\":\"1768064843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:37:27+05:30"} [2026-01-10 22:37:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0RDU0RkUxOUMzNDk4QTFBAA== [2026-01-10 22:37:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:37:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0RDU0RkUxOUMzNDk4QTFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUY0RDU0RkUxOUMzNDk4QTFBAA==\",\"timestamp\":\"1768064843\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:37:27+05:30"} [2026-01-10 22:37:28] [DEBUG] Ignoring event: delivered [2026-01-10 22:37:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:07:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3NzU3NjJBRDNERjJEN0U2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3NzU3NjJBRDNERjJEN0U2AA==", "timestamp": "1768064848", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:37:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:37:30] [INFO] Sending instructions to 917202000200 [2026-01-10 22:37:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:37:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:37:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbe0d0016510441094af4a33443f2e88", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:37:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3NzU3NjJBRDNERjJEN0U2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3NzU3NjJBRDNERjJEN0U2AA==\",\"timestamp\":\"1768064848\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:37:31+05:30"} [2026-01-10 22:37:31] [DEBUG] Ignoring event: delivered [2026-01-10 22:37:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:37:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3NzU3NjJBRDNERjJEN0U2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3NzU3NjJBRDNERjJEN0U2AA==\",\"timestamp\":\"1768064848\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:37:31+05:30"} [2026-01-10 22:37:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk3NzU3NjJBRDNERjJEN0U2AA== [2026-01-10 22:38:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:08:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRDFGMUJCODU2MEQ1MkNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRDFGMUJCODU2MEQ1MkNGAA==", "timestamp": "1768064884", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:38:06] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:38:06] [INFO] Sending instructions to 917202000200 [2026-01-10 22:38:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:38:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:38:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56c5832a26864a8598b4c25eff97a58b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:38:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRDFGMUJCODU2MEQ1MkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRDFGMUJCODU2MEQ1MkNGAA==\",\"timestamp\":\"1768064884\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:07+05:30"} [2026-01-10 22:38:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRDFGMUJCODU2MEQ1MkNGAA== [2026-01-10 22:38:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRDFGMUJCODU2MEQ1MkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkVGRDFGMUJCODU2MEQ1MkNGAA==\",\"timestamp\":\"1768064884\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:07+05:30"} [2026-01-10 22:38:08] [DEBUG] Ignoring event: delivered [2026-01-10 22:38:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:08:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVCNDVGMDc5MzZFNjg1NTY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVCNDVGMDc5MzZFNjg1NTY5AA==", "timestamp": "1768064890", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:38:12] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:38:12] [INFO] Sending instructions to 917202000200 [2026-01-10 22:38:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:38:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:38:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "def3461e47db4f61bd25349c25e801be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:38:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVCNDVGMDc5MzZFNjg1NTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVCNDVGMDc5MzZFNjg1NTY5AA==\",\"timestamp\":\"1768064890\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:13+05:30"} [2026-01-10 22:38:14] [DEBUG] Ignoring event: delivered [2026-01-10 22:38:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVCNDVGMDc5MzZFNjg1NTY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVCNDVGMDc5MzZFNjg1NTY5AA==\",\"timestamp\":\"1768064890\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:13+05:30"} [2026-01-10 22:38:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTVCNDVGMDc5MzZFNjg1NTY5AA== [2026-01-10 22:38:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:08:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NUJGNTYxMjcwMTg4Q0ZGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NUJGNTYxMjcwMTg4Q0ZGAA==", "timestamp": "1768064895", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:38:17] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:38:17] [INFO] Sending instructions to 917202000200 [2026-01-10 22:38:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:38:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:38:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7264497eb5264ccdb74f182fe3d30e6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NUJGNTYxMjcwMTg4Q0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NUJGNTYxMjcwMTg4Q0ZGAA==\",\"timestamp\":\"1768064895\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:18+05:30"} [2026-01-10 22:38:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NUJGNTYxMjcwMTg4Q0ZGAA== [2026-01-10 22:38:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NUJGNTYxMjcwMTg4Q0ZGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjk2NUJGNTYxMjcwMTg4Q0ZGAA==\",\"timestamp\":\"1768064895\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:18+05:30"} [2026-01-10 22:38:19] [DEBUG] Ignoring event: delivered [2026-01-10 22:38:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:08:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0NjExMkVFOEZGOTcwNTlGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0NjExMkVFOEZGOTcwNTlGAA==", "timestamp": "1768064901", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:38:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:38:22] [INFO] Sending instructions to 917202000200 [2026-01-10 22:38:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:38:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:38:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5377ecca1c894037a7b03ea644340723", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:38:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0NjExMkVFOEZGOTcwNTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0NjExMkVFOEZGOTcwNTlGAA==\",\"timestamp\":\"1768064901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:23+05:30"} [2026-01-10 22:38:24] [DEBUG] Ignoring event: delivered [2026-01-10 22:38:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0NjExMkVFOEZGOTcwNTlGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0NjExMkVFOEZGOTcwNTlGAA==\",\"timestamp\":\"1768064901\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:23+05:30"} [2026-01-10 22:38:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA0NjExMkVFOEZGOTcwNTlGAA== [2026-01-10 22:38:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:08:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NUZBMDYxODZDNzkwRUNFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NUZBMDYxODZDNzkwRUNFAA==", "timestamp": "1768064906", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:38:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:38:28] [INFO] Sending instructions to 917202000200 [2026-01-10 22:38:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:38:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:38:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6fca186948a4c6c9bcbf34a370550ea", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NUZBMDYxODZDNzkwRUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NUZBMDYxODZDNzkwRUNFAA==\",\"timestamp\":\"1768064906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:29+05:30"} [2026-01-10 22:38:30] [DEBUG] Ignoring event: delivered [2026-01-10 22:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:38:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NUZBMDYxODZDNzkwRUNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NUZBMDYxODZDNzkwRUNFAA==\",\"timestamp\":\"1768064906\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:38:29+05:30"} [2026-01-10 22:38:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU3NUZBMDYxODZDNzkwRUNFAA== [2026-01-10 22:39:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:09:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2ODI0NkFCMTA1NDhBRjc5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2ODI0NkFCMTA1NDhBRjc5AA==", "timestamp": "1768064942", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:39:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:39:03] [INFO] Sending instructions to 917202000200 [2026-01-10 22:39:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:39:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:39:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "861645d3e6e544d08d4cb028504b5697", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:39:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2ODI0NkFCMTA1NDhBRjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2ODI0NkFCMTA1NDhBRjc5AA==\",\"timestamp\":\"1768064942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:05+05:30"} [2026-01-10 22:39:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2ODI0NkFCMTA1NDhBRjc5AA== [2026-01-10 22:39:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2ODI0NkFCMTA1NDhBRjc5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODY2ODI0NkFCMTA1NDhBRjc5AA==\",\"timestamp\":\"1768064942\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:05+05:30"} [2026-01-10 22:39:06] [DEBUG] Ignoring event: delivered [2026-01-10 22:39:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:09:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0RTJFMjhEQzg2OTM4OENFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0RTJFMjhEQzg2OTM4OENFAA==", "timestamp": "1768064947", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:39:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:39:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:39:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:39:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:39:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0df289d5bc344dcb3476bfcc47f88ad", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:39:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0RTJFMjhEQzg2OTM4OENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0RTJFMjhEQzg2OTM4OENFAA==\",\"timestamp\":\"1768064947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:10+05:30"} [2026-01-10 22:39:10] [DEBUG] Ignoring event: delivered [2026-01-10 22:39:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0RTJFMjhEQzg2OTM4OENFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0RTJFMjhEQzg2OTM4OENFAA==\",\"timestamp\":\"1768064947\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:10+05:30"} [2026-01-10 22:39:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y0RTJFMjhEQzg2OTM4OENFAA== [2026-01-10 22:39:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:09:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjEwMzU5RjQ1RUQwQURCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjEwMzU5RjQ1RUQwQURCAA==", "timestamp": "1768064951", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:39:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:39:13] [INFO] Sending instructions to 917202000200 [2026-01-10 22:39:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:39:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:39:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d5fdbbe51894f44be4f57a649512195", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjEwMzU5RjQ1RUQwQURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjEwMzU5RjQ1RUQwQURCAA==\",\"timestamp\":\"1768064951\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:15+05:30"} [2026-01-10 22:39:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjEwMzU5RjQ1RUQwQURCAA== [2026-01-10 22:39:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjEwMzU5RjQ1RUQwQURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlFNjEwMzU5RjQ1RUQwQURCAA==\",\"timestamp\":\"1768064951\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:15+05:30"} [2026-01-10 22:39:16] [DEBUG] Ignoring event: delivered [2026-01-10 22:39:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:09:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxQ0IxOUQzQzNBODcyQUJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxQ0IxOUQzQzNBODcyQUJGAA==", "timestamp": "1768064987", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:39:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:39:49] [INFO] Sending instructions to 917202000200 [2026-01-10 22:39:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:39:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:39:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8cc8c7e9ad174a42ab6d594376ee03e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:39:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxQ0IxOUQzQzNBODcyQUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxQ0IxOUQzQzNBODcyQUJGAA==\",\"timestamp\":\"1768064987\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:52+05:30"} [2026-01-10 22:39:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:39:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxQ0IxOUQzQzNBODcyQUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxQ0IxOUQzQzNBODcyQUJGAA==\",\"timestamp\":\"1768064987\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:52+05:30"} [2026-01-10 22:39:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxQ0IxOUQzQzNBODcyQUJGAA== [2026-01-10 22:39:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:09:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NEYwNDM5ODgxNjIzMDdCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NEYwNDM5ODgxNjIzMDdCAA==", "timestamp": "1768064992", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:39:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:39:54] [INFO] Sending instructions to 917202000200 [2026-01-10 22:39:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:39:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:39:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NEYwNDM5ODgxNjIzMDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NEYwNDM5ODgxNjIzMDdCAA==\",\"timestamp\":\"1768064992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:54+05:30"} [2026-01-10 22:39:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NEYwNDM5ODgxNjIzMDdCAA== [2026-01-10 22:39:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "015674651214426a8d5b0400f579850b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:39:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NEYwNDM5ODgxNjIzMDdCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzE0NEYwNDM5ODgxNjIzMDdCAA==\",\"timestamp\":\"1768064992\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:39:54+05:30"} [2026-01-10 22:39:54] [DEBUG] Ignoring event: delivered [2026-01-10 22:39:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:09:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3NEEwODNBNEQ1QjExQURCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3NEEwODNBNEQ1QjExQURCAA==", "timestamp": "1768064997", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:39:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:39:59] [INFO] Sending instructions to 917202000200 [2026-01-10 22:39:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:39:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:39:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4ee06fda31343aeaa4e3429b421a659", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3NEEwODNBNEQ1QjExQURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3NEEwODNBNEQ1QjExQURCAA==\",\"timestamp\":\"1768064997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:00+05:30"} [2026-01-10 22:40:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3NEEwODNBNEQ1QjExQURCAA== [2026-01-10 22:40:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:39:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3NEEwODNBNEQ1QjExQURCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA3NEEwODNBNEQ1QjExQURCAA==\",\"timestamp\":\"1768064997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:00+05:30"} [2026-01-10 22:40:01] [DEBUG] Ignoring event: delivered [2026-01-10 22:40:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:10:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QzU3ODY3NUZCRTZBMDg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QzU3ODY3NUZCRTZBMDg3AA==", "timestamp": "1768065002", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:40:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:40:04] [INFO] Sending instructions to 917202000200 [2026-01-10 22:40:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:40:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:40:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd6bcfaccb9a484ab4540dec8ac55eda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QzU3ODY3NUZCRTZBMDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QzU3ODY3NUZCRTZBMDg3AA==\",\"timestamp\":\"1768065002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:05+05:30"} [2026-01-10 22:40:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QzU3ODY3NUZCRTZBMDg3AA== [2026-01-10 22:40:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:40:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QzU3ODY3NUZCRTZBMDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY2QzU3ODY3NUZCRTZBMDg3AA==\",\"timestamp\":\"1768065002\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:05+05:30"} [2026-01-10 22:40:06] [DEBUG] Ignoring event: delivered [2026-01-10 22:40:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:10:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRTlGOEQ4NTIyQUZFMzYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRTlGOEQ4NTIyQUZFMzYzAA==", "timestamp": "1768065038", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:40:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:40:40] [INFO] Sending instructions to 917202000200 [2026-01-10 22:40:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:40:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:40:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5662bd67f6f8428d947126c9cd5d813d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:40:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:40:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRTlGOEQ4NTIyQUZFMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRTlGOEQ4NTIyQUZFMzYzAA==\",\"timestamp\":\"1768065038\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:40+05:30"} [2026-01-10 22:40:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRTlGOEQ4NTIyQUZFMzYzAA== [2026-01-10 22:40:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:40:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRTlGOEQ4NTIyQUZFMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0JGRTlGOEQ4NTIyQUZFMzYzAA==\",\"timestamp\":\"1768065038\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:40+05:30"} [2026-01-10 22:40:40] [DEBUG] Ignoring event: delivered [2026-01-10 22:40:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:10:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTZEMDkyODg4NzcyREM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTZEMDkyODg4NzcyREM0AA==", "timestamp": "1768065043", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:40:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:40:45] [INFO] Sending instructions to 917202000200 [2026-01-10 22:40:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:40:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:40:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72f54a01253a4d6faaf9117bfa3488be", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:40:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTZEMDkyODg4NzcyREM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTZEMDkyODg4NzcyREM0AA==\",\"timestamp\":\"1768065043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:45+05:30"} [2026-01-10 22:40:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTZEMDkyODg4NzcyREM0AA== [2026-01-10 22:40:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:40:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTZEMDkyODg4NzcyREM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJEQTZEMDkyODg4NzcyREM0AA==\",\"timestamp\":\"1768065043\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:45+05:30"} [2026-01-10 22:40:46] [DEBUG] Ignoring event: delivered [2026-01-10 22:40:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:10:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgzM0UxNkZCMjdGQjQ0NDFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgzM0UxNkZCMjdGQjQ0NDFFAA==", "timestamp": "1768065049", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:40:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:40:50] [INFO] Sending instructions to 917202000200 [2026-01-10 22:40:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:40:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:40:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5f533f75243c4e0c8e161352a2fc6e51", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:40:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:40:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgzM0UxNkZCMjdGQjQ0NDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgzM0UxNkZCMjdGQjQ0NDFFAA==\",\"timestamp\":\"1768065049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:51+05:30"} [2026-01-10 22:40:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:40:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:40:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgzM0UxNkZCMjdGQjQ0NDFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgzM0UxNkZCMjdGQjQ0NDFFAA==\",\"timestamp\":\"1768065049\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:40:51+05:30"} [2026-01-10 22:40:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDgzM0UxNkZCMjdGQjQ0NDFFAA== [2026-01-10 22:41:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:11:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU3MDdEQzlEOUVCNzEyNTE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU3MDdEQzlEOUVCNzEyNTE1AA==", "timestamp": "1768065085", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:41:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:41:27] [INFO] Sending instructions to 917202000200 [2026-01-10 22:41:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:41:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:41:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dd02d2ff460c4ba5861fdbdba9dfa57d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:41:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU3MDdEQzlEOUVCNzEyNTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU3MDdEQzlEOUVCNzEyNTE1AA==\",\"timestamp\":\"1768065085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:41:27+05:30"} [2026-01-10 22:41:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU3MDdEQzlEOUVCNzEyNTE1AA== [2026-01-10 22:41:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:41:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU3MDdEQzlEOUVCNzEyNTE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzU3MDdEQzlEOUVCNzEyNTE1AA==\",\"timestamp\":\"1768065085\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:41:27+05:30"} [2026-01-10 22:41:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:41:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:11:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyQUIyMjMyQTFCMTk4QTczAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyQUIyMjMyQTFCMTk4QTczAA==", "timestamp": "1768065090", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:41:32] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:41:32] [INFO] Sending instructions to 917202000200 [2026-01-10 22:41:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:41:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:41:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6694ec067c04554b5d8f88fa1c2cc44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyQUIyMjMyQTFCMTk4QTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyQUIyMjMyQTFCMTk4QTczAA==\",\"timestamp\":\"1768065090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:41:34+05:30"} [2026-01-10 22:41:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyQUIyMjMyQTFCMTk4QTczAA== [2026-01-10 22:41:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:41:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyQUIyMjMyQTFCMTk4QTczAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDAyQUIyMjMyQTFCMTk4QTczAA==\",\"timestamp\":\"1768065090\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:41:34+05:30"} [2026-01-10 22:41:35] [DEBUG] Ignoring event: delivered [2026-01-10 22:41:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:11:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NTUzNDVEREQ4NjVBRkE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NTUzNDVEREQ4NjVBRkE0AA==", "timestamp": "1768065095", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:41:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:41:38] [INFO] Sending instructions to 917202000200 [2026-01-10 22:41:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:41:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:41:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a2fdb38633f84927948a25412a904c6c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:41:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NTUzNDVEREQ4NjVBRkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NTUzNDVEREQ4NjVBRkE0AA==\",\"timestamp\":\"1768065095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:41:38+05:30"} [2026-01-10 22:41:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NTUzNDVEREQ4NjVBRkE0AA== [2026-01-10 22:41:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:41:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NTUzNDVEREQ4NjVBRkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NTUzNDVEREQ4NjVBRkE0AA==\",\"timestamp\":\"1768065095\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:41:38+05:30"} [2026-01-10 22:41:38] [DEBUG] Ignoring event: delivered [2026-01-10 22:42:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:12:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMTJDNTgxRkQyQ0I5NDg0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMTJDNTgxRkQyQ0I5NDg0AA==", "timestamp": "1768065132", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:42:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:42:14] [INFO] Sending instructions to 917202000200 [2026-01-10 22:42:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:42:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:42:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c010efc62bc047b0a1cbd30690042530", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:42:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMTJDNTgxRkQyQ0I5NDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMTJDNTgxRkQyQ0I5NDg0AA==\",\"timestamp\":\"1768065132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:17+05:30"} [2026-01-10 22:42:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMTJDNTgxRkQyQ0I5NDg0AA== [2026-01-10 22:42:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMTJDNTgxRkQyQ0I5NDg0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDJEMTJDNTgxRkQyQ0I5NDg0AA==\",\"timestamp\":\"1768065132\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:17+05:30"} [2026-01-10 22:42:18] [DEBUG] Ignoring event: delivered [2026-01-10 22:42:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:12:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNUUyRkZFNjZCQTNCQTVGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNUUyRkZFNjZCQTNCQTVGAA==", "timestamp": "1768065137", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:42:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:42:19] [INFO] Sending instructions to 917202000200 [2026-01-10 22:42:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:42:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:42:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b36c345e33b8446a9b44a71c9f7a8c02", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:42:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNUUyRkZFNjZCQTNCQTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNUUyRkZFNjZCQTNCQTVGAA==\",\"timestamp\":\"1768065137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:20+05:30"} [2026-01-10 22:42:20] [DEBUG] Ignoring event: delivered [2026-01-10 22:42:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNUUyRkZFNjZCQTNCQTVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNUUyRkZFNjZCQTNCQTVGAA==\",\"timestamp\":\"1768065137\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:20+05:30"} [2026-01-10 22:42:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUNFNUUyRkZFNjZCQTNCQTVGAA== [2026-01-10 22:42:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:12:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQTNDRDRFNjJCNzVGREJDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQTNDRDRFNjJCNzVGREJDAA==", "timestamp": "1768065143", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:42:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:42:24] [INFO] Sending instructions to 917202000200 [2026-01-10 22:42:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:42:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:42:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "907ee81c44174d50a36468e0502b1069", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:42:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQTNDRDRFNjJCNzVGREJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQTNDRDRFNjJCNzVGREJDAA==\",\"timestamp\":\"1768065143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:25+05:30"} [2026-01-10 22:42:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQTNDRDRFNjJCNzVGREJDAA== [2026-01-10 22:42:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQTNDRDRFNjJCNzVGREJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFCQTNDRDRFNjJCNzVGREJDAA==\",\"timestamp\":\"1768065143\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:25+05:30"} [2026-01-10 22:42:26] [DEBUG] Ignoring event: delivered [2026-01-10 22:42:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:12:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGOTIyMjVGNzcyQUFDNThBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGOTIyMjVGNzcyQUFDNThBAA==", "timestamp": "1768065148", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:42:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:42:29] [INFO] Sending instructions to 917202000200 [2026-01-10 22:42:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:42:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:42:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d6bd47956e2b4d6ebe9195df785355ac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:42:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGOTIyMjVGNzcyQUFDNThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGOTIyMjVGNzcyQUFDNThBAA==\",\"timestamp\":\"1768065148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:30+05:30"} [2026-01-10 22:42:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGOTIyMjVGNzcyQUFDNThBAA== [2026-01-10 22:42:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGOTIyMjVGNzcyQUFDNThBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0FGOTIyMjVGNzcyQUFDNThBAA==\",\"timestamp\":\"1768065148\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:30+05:30"} [2026-01-10 22:42:30] [DEBUG] Ignoring event: delivered [2026-01-10 22:42:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:12:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzRjgwRjAxM0Q2QTkxMkMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzRjgwRjAxM0Q2QTkxMkMxAA==", "timestamp": "1768065153", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:42:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:42:35] [INFO] Sending instructions to 917202000200 [2026-01-10 22:42:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:42:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:42:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc7a40a6b5964efcb365e05b2abbae48", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:42:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzRjgwRjAxM0Q2QTkxMkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzRjgwRjAxM0Q2QTkxMkMxAA==\",\"timestamp\":\"1768065153\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:35+05:30"} [2026-01-10 22:42:36] [DEBUG] Ignoring event: delivered [2026-01-10 22:42:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzRjgwRjAxM0Q2QTkxMkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzRjgwRjAxM0Q2QTkxMkMxAA==\",\"timestamp\":\"1768065153\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:35+05:30"} [2026-01-10 22:42:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjIzRjgwRjAxM0Q2QTkxMkMxAA== [2026-01-10 22:42:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:12:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4MjJERkNCOEM3MEZEOEI0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4MjJERkNCOEM3MEZEOEI0AA==", "timestamp": "1768065158", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:42:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:42:40] [INFO] Sending instructions to 917202000200 [2026-01-10 22:42:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:42:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:42:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "311c34fed5dc486a81096a39c6901648", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4MjJERkNCOEM3MEZEOEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4MjJERkNCOEM3MEZEOEI0AA==\",\"timestamp\":\"1768065158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:40+05:30"} [2026-01-10 22:42:41] [DEBUG] Ignoring event: delivered [2026-01-10 22:42:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:42:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4MjJERkNCOEM3MEZEOEI0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4MjJERkNCOEM3MEZEOEI0AA==\",\"timestamp\":\"1768065158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:42:40+05:30"} [2026-01-10 22:42:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE4MjJERkNCOEM3MEZEOEI0AA== [2026-01-10 22:43:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:13:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxREJFMzEzNUM1RjQwMkQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxREJFMzEzNUM1RjQwMkQ5AA==", "timestamp": "1768065194", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:43:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:43:16] [INFO] Sending instructions to 917202000200 [2026-01-10 22:43:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:43:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:43:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63ba650aefad4bba85217caba1fcd339", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:43:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxREJFMzEzNUM1RjQwMkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxREJFMzEzNUM1RjQwMkQ5AA==\",\"timestamp\":\"1768065194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:43:17+05:30"} [2026-01-10 22:43:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxREJFMzEzNUM1RjQwMkQ5AA== [2026-01-10 22:43:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:43:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxREJFMzEzNUM1RjQwMkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUMxREJFMzEzNUM1RjQwMkQ5AA==\",\"timestamp\":\"1768065194\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:43:17+05:30"} [2026-01-10 22:43:18] [DEBUG] Ignoring event: delivered [2026-01-10 22:43:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:13:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNUU1NjQyODg2QzFDM0U5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNUU1NjQyODg2QzFDM0U5AA==", "timestamp": "1768065199", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:43:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:43:21] [INFO] Sending instructions to 917202000200 [2026-01-10 22:43:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:43:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:43:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e2d997219694908840da69cf270292a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:43:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNUU1NjQyODg2QzFDM0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNUU1NjQyODg2QzFDM0U5AA==\",\"timestamp\":\"1768065199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:43:21+05:30"} [2026-01-10 22:43:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNUU1NjQyODg2QzFDM0U5AA== [2026-01-10 22:43:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:43:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNUU1NjQyODg2QzFDM0U5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzRFNUU1NjQyODg2QzFDM0U5AA==\",\"timestamp\":\"1768065199\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:43:21+05:30"} [2026-01-10 22:43:22] [DEBUG] Ignoring event: delivered [2026-01-10 22:43:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:13:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE1NkE5MDAwNTM0NjRBODE4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE1NkE5MDAwNTM0NjRBODE4AA==", "timestamp": "1768065235", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:43:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:43:57] [INFO] Sending instructions to 917202000200 [2026-01-10 22:43:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:43:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:43:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3ac0c4a8f798496f942465ab3108efb9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:43:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:43:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE1NkE5MDAwNTM0NjRBODE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE1NkE5MDAwNTM0NjRBODE4AA==\",\"timestamp\":\"1768065235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:43:57+05:30"} [2026-01-10 22:43:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE1NkE5MDAwNTM0NjRBODE4AA== [2026-01-10 22:43:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:43:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE1NkE5MDAwNTM0NjRBODE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzE1NkE5MDAwNTM0NjRBODE4AA==\",\"timestamp\":\"1768065235\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:43:57+05:30"} [2026-01-10 22:43:58] [DEBUG] Ignoring event: delivered [2026-01-10 22:44:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:14:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGQzc2MTNFOURFQThFREYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGQzc2MTNFOURFQThFREYyAA==", "timestamp": "1768065241", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:44:03] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:44:03] [INFO] Sending instructions to 917202000200 [2026-01-10 22:44:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:44:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:44:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2ccf25bb97364595a923c355e9db3209", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:44:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGQzc2MTNFOURFQThFREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGQzc2MTNFOURFQThFREYyAA==\",\"timestamp\":\"1768065241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:03+05:30"} [2026-01-10 22:44:04] [DEBUG] Ignoring event: delivered [2026-01-10 22:44:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGQzc2MTNFOURFQThFREYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGQzc2MTNFOURFQThFREYyAA==\",\"timestamp\":\"1768065241\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:03+05:30"} [2026-01-10 22:44:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VGQzc2MTNFOURFQThFREYyAA== [2026-01-10 22:44:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:14:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQTYzMUMzNUY4MTQ2RkU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQTYzMUMzNUY4MTQ2RkU4AA==", "timestamp": "1768065246", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:44:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:44:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:44:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:44:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:44:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2f84671f3569434d83deb884838d245a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:44:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQTYzMUMzNUY4MTQ2RkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQTYzMUMzNUY4MTQ2RkU4AA==\",\"timestamp\":\"1768065246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:09+05:30"} [2026-01-10 22:44:10] [DEBUG] Ignoring event: delivered [2026-01-10 22:44:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:14:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2REQ2OTg1OTc2RkM4NzkxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2REQ2OTg1OTc2RkM4NzkxAA==", "timestamp": "1768065251", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:44:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:44:13] [INFO] Sending instructions to 917202000200 [2026-01-10 22:44:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:44:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:44:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "040b5dbae57443e394d7db7233d2f761", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:44:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQTYzMUMzNUY4MTQ2RkU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQTYzMUMzNUY4MTQ2RkU4AA==\",\"timestamp\":\"1768065246\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:13+05:30"} [2026-01-10 22:44:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIxQTYzMUMzNUY4MTQ2RkU4AA== [2026-01-10 22:44:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2REQ2OTg1OTc2RkM4NzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2REQ2OTg1OTc2RkM4NzkxAA==\",\"timestamp\":\"1768065251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:13+05:30"} [2026-01-10 22:44:14] [DEBUG] Ignoring event: delivered [2026-01-10 22:44:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2REQ2OTg1OTc2RkM4NzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2REQ2OTg1OTc2RkM4NzkxAA==\",\"timestamp\":\"1768065251\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:13+05:30"} [2026-01-10 22:44:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM2REQ2OTg1OTc2RkM4NzkxAA== [2026-01-10 22:44:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:14:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlDOTY5QzJGQ0VFOTA1MEVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlDOTY5QzJGQ0VFOTA1MEVCAA==", "timestamp": "1768065287", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:44:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:44:49] [INFO] Sending instructions to 917202000200 [2026-01-10 22:44:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:44:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:44:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2c144622f6db4204b5229ff14606694e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:44:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlDOTY5QzJGQ0VFOTA1MEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlDOTY5QzJGQ0VFOTA1MEVCAA==\",\"timestamp\":\"1768065287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:51+05:30"} [2026-01-10 22:44:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlDOTY5QzJGQ0VFOTA1MEVCAA== [2026-01-10 22:44:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlDOTY5QzJGQ0VFOTA1MEVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlDOTY5QzJGQ0VFOTA1MEVCAA==\",\"timestamp\":\"1768065287\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:51+05:30"} [2026-01-10 22:44:51] [DEBUG] Ignoring event: delivered [2026-01-10 22:44:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:14:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNjZCNERCMEI4NTQwMzYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNjZCNERCMEI4NTQwMzYwAA==", "timestamp": "1768065293", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:44:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:44:55] [INFO] Sending instructions to 917202000200 [2026-01-10 22:44:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:44:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:44:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "638755186ca242379cb765fb7cfeaeb7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:44:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNjZCNERCMEI4NTQwMzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNjZCNERCMEI4NTQwMzYwAA==\",\"timestamp\":\"1768065293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:55+05:30"} [2026-01-10 22:44:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNjZCNERCMEI4NTQwMzYwAA== [2026-01-10 22:44:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:44:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNjZCNERCMEI4NTQwMzYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzBGNjZCNERCMEI4NTQwMzYwAA==\",\"timestamp\":\"1768065293\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:44:55+05:30"} [2026-01-10 22:44:56] [DEBUG] Ignoring event: delivered [2026-01-10 22:45:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:15:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkQzMkEyQkMxMTRBMTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkQzMkEyQkMxMTRBMTREAA==", "timestamp": "1768065299", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:45:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:45:01] [INFO] Sending instructions to 917202000200 [2026-01-10 22:45:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:45:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:45:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce132f1a83c9469fb61eeac554310044", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkQzMkEyQkMxMTRBMTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkQzMkEyQkMxMTRBMTREAA==\",\"timestamp\":\"1768065299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:03+05:30"} [2026-01-10 22:45:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkQzMkEyQkMxMTRBMTREAA== [2026-01-10 22:45:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkQzMkEyQkMxMTRBMTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUMxMkQzMkEyQkMxMTRBMTREAA==\",\"timestamp\":\"1768065299\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:03+05:30"} [2026-01-10 22:45:03] [DEBUG] Ignoring event: delivered [2026-01-10 22:45:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:15:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUwQzVGNEJCRDdBMUJERUU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUwQzVGNEJCRDdBMUJERUU4AA==", "timestamp": "1768065335", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:45:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:45:37] [INFO] Sending instructions to 917202000200 [2026-01-10 22:45:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:45:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:45:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "77c188df46854d6fbb43a03d23539887", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:45:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUwQzVGNEJCRDdBMUJERUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUwQzVGNEJCRDdBMUJERUU4AA==\",\"timestamp\":\"1768065335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:39+05:30"} [2026-01-10 22:45:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUwQzVGNEJCRDdBMUJERUU4AA== [2026-01-10 22:45:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUwQzVGNEJCRDdBMUJERUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEUwQzVGNEJCRDdBMUJERUU4AA==\",\"timestamp\":\"1768065335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:39+05:30"} [2026-01-10 22:45:40] [DEBUG] Ignoring event: delivered [2026-01-10 22:45:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:15:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMzQkFBM0FFOTE5QkQ3MDcxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMzQkFBM0FFOTE5QkQ3MDcxAA==", "timestamp": "1768065341", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:45:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:45:42] [INFO] Sending instructions to 917202000200 [2026-01-10 22:45:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:45:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:45:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b92fad6caab04ecbbd8535a1c9e73db6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:45:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMzQkFBM0FFOTE5QkQ3MDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMzQkFBM0FFOTE5QkQ3MDcxAA==\",\"timestamp\":\"1768065341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:42+05:30"} [2026-01-10 22:45:43] [DEBUG] Ignoring event: delivered [2026-01-10 22:45:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMzQkFBM0FFOTE5QkQ3MDcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMzQkFBM0FFOTE5QkQ3MDcxAA==\",\"timestamp\":\"1768065341\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:42+05:30"} [2026-01-10 22:45:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjMzQkFBM0FFOTE5QkQ3MDcxAA== [2026-01-10 22:45:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:15:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1QzZCOTk5NjFBMDFGNzRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1QzZCOTk5NjFBMDFGNzRBAA==", "timestamp": "1768065346", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:45:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:45:48] [INFO] Sending instructions to 917202000200 [2026-01-10 22:45:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:45:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:45:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "123b697f811f4aa3a6d2a5e1e60738d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:45:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1QzZCOTk5NjFBMDFGNzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1QzZCOTk5NjFBMDFGNzRBAA==\",\"timestamp\":\"1768065346\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:48+05:30"} [2026-01-10 22:45:49] [DEBUG] Ignoring event: delivered [2026-01-10 22:45:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1QzZCOTk5NjFBMDFGNzRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1QzZCOTk5NjFBMDFGNzRBAA==\",\"timestamp\":\"1768065346\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:48+05:30"} [2026-01-10 22:45:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA1QzZCOTk5NjFBMDFGNzRBAA== [2026-01-10 22:45:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:15:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRTJFMDAzMUZCQ0RFM0YwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRTJFMDAzMUZCQ0RFM0YwAA==", "timestamp": "1768065351", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:45:53] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:45:53] [INFO] Sending instructions to 917202000200 [2026-01-10 22:45:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:45:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:45:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bd718e478d13430d885175f082910338", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRTJFMDAzMUZCQ0RFM0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRTJFMDAzMUZCQ0RFM0YwAA==\",\"timestamp\":\"1768065351\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:55+05:30"} [2026-01-10 22:45:56] [DEBUG] Ignoring event: delivered [2026-01-10 22:45:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRTJFMDAzMUZCQ0RFM0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRTJFMDAzMUZCQ0RFM0YwAA==\",\"timestamp\":\"1768065351\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:55+05:30"} [2026-01-10 22:45:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMENGRTJFMDAzMUZCQ0RFM0YwAA== [2026-01-10 22:45:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:15:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjIxQjZENEUwRDc1M0QxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjIxQjZENEUwRDc1M0QxAA==", "timestamp": "1768065356", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:45:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:45:58] [INFO] Sending instructions to 917202000200 [2026-01-10 22:45:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:45:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:45:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbae963682f945a5871841cb03b05446", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:46:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjIxQjZENEUwRDc1M0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjIxQjZENEUwRDc1M0QxAA==\",\"timestamp\":\"1768065356\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:59+05:30"} [2026-01-10 22:46:00] [DEBUG] Ignoring event: delivered [2026-01-10 22:46:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:45:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjIxQjZENEUwRDc1M0QxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjIxQjZENEUwRDc1M0QxAA==\",\"timestamp\":\"1768065356\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:45:59+05:30"} [2026-01-10 22:46:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE2NjIxQjZENEUwRDc1M0QxAA== [2026-01-10 22:46:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:16:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNzA3NEY1N0E1NEYyNEMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNzA3NEY1N0E1NEYyNEMyAA==", "timestamp": "1768065392", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:46:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:46:34] [INFO] Sending instructions to 917202000200 [2026-01-10 22:46:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:46:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:46:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ebd60f58d0404d2aa16b6f3954f53b86", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:46:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:46:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNzA3NEY1N0E1NEYyNEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNzA3NEY1N0E1NEYyNEMyAA==\",\"timestamp\":\"1768065392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:46:35+05:30"} [2026-01-10 22:46:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNzA3NEY1N0E1NEYyNEMyAA== [2026-01-10 22:46:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:46:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNzA3NEY1N0E1NEYyNEMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQyNzA3NEY1N0E1NEYyNEMyAA==\",\"timestamp\":\"1768065392\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:46:35+05:30"} [2026-01-10 22:46:35] [DEBUG] Ignoring event: delivered [2026-01-10 22:46:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:16:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NUQ0M0Q5M0ZGMEMwMDQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NUQ0M0Q5M0ZGMEMwMDQ2AA==", "timestamp": "1768065398", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:46:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:46:40] [INFO] Sending instructions to 917202000200 [2026-01-10 22:46:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:46:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:46:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e694acb16ac45c8b0ca4001b39e43ca", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:46:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:46:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NUQ0M0Q5M0ZGMEMwMDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NUQ0M0Q5M0ZGMEMwMDQ2AA==\",\"timestamp\":\"1768065398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:46:40+05:30"} [2026-01-10 22:46:41] [DEBUG] Ignoring event: delivered [2026-01-10 22:46:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:46:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NUQ0M0Q5M0ZGMEMwMDQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NUQ0M0Q5M0ZGMEMwMDQ2AA==\",\"timestamp\":\"1768065398\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:46:40+05:30"} [2026-01-10 22:46:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQ5NUQ0M0Q5M0ZGMEMwMDQ2AA== [2026-01-10 22:46:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:16:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MUU1MzBCMzZFMEE0N0RDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MUU1MzBCMzZFMEE0N0RDAA==", "timestamp": "1768065403", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:46:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:46:45] [INFO] Sending instructions to 917202000200 [2026-01-10 22:46:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:46:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:46:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "67b4e00d0cdd4bd78a431dcb11dd7b8c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:46:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:46:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MUU1MzBCMzZFMEE0N0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MUU1MzBCMzZFMEE0N0RDAA==\",\"timestamp\":\"1768065403\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:46:47+05:30"} [2026-01-10 22:46:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MUU1MzBCMzZFMEE0N0RDAA== [2026-01-10 22:46:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:46:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MUU1MzBCMzZFMEE0N0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkM4MUU1MzBCMzZFMEE0N0RDAA==\",\"timestamp\":\"1768065403\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:46:47+05:30"} [2026-01-10 22:46:48] [DEBUG] Ignoring event: delivered [2026-01-10 22:47:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:17:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjM1MkJBM0ZDMzc1Q0U4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjM1MkJBM0ZDMzc1Q0U4AA==", "timestamp": "1768065440", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:47:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:47:21] [INFO] Sending instructions to 917202000200 [2026-01-10 22:47:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:47:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:47:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df37cf8a172f4d9e806222c09e18cb83", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:47:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:47:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjM1MkJBM0ZDMzc1Q0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjM1MkJBM0ZDMzc1Q0U4AA==\",\"timestamp\":\"1768065440\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:47:21+05:30"} [2026-01-10 22:47:22] [DEBUG] Ignoring event: delivered [2026-01-10 22:47:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:47:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjM1MkJBM0ZDMzc1Q0U4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjM1MkJBM0ZDMzc1Q0U4AA==\",\"timestamp\":\"1768065440\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:47:21+05:30"} [2026-01-10 22:47:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEI1NjM1MkJBM0ZDMzc1Q0U4AA== [2026-01-10 22:47:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:17:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4ODJEODRGMjg3OUIzMzRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4ODJEODRGMjg3OUIzMzRDAA==", "timestamp": "1768065445", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:47:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:47:27] [INFO] Sending instructions to 917202000200 [2026-01-10 22:47:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:47:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:47:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "595b7297feca47e8a16d65b08beff86b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:47:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4ODJEODRGMjg3OUIzMzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4ODJEODRGMjg3OUIzMzRDAA==\",\"timestamp\":\"1768065445\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:47:27+05:30"} [2026-01-10 22:47:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4ODJEODRGMjg3OUIzMzRDAA== [2026-01-10 22:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:47:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4ODJEODRGMjg3OUIzMzRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDU4ODJEODRGMjg3OUIzMzRDAA==\",\"timestamp\":\"1768065445\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:47:27+05:30"} [2026-01-10 22:47:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:47:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:17:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCOTNENzI3QzRFOEY4QTZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCOTNENzI3QzRFOEY4QTZBAA==", "timestamp": "1768065450", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:47:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:47:32] [INFO] Sending instructions to 917202000200 [2026-01-10 22:47:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:47:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:47:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6b5ec8e0c557492a902f90b2e891add4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:47:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:47:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCOTNENzI3QzRFOEY4QTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCOTNENzI3QzRFOEY4QTZBAA==\",\"timestamp\":\"1768065450\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:47:33+05:30"} [2026-01-10 22:47:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCOTNENzI3QzRFOEY4QTZBAA== [2026-01-10 22:47:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:47:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCOTNENzI3QzRFOEY4QTZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTFCOTNENzI3QzRFOEY4QTZBAA==\",\"timestamp\":\"1768065450\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:47:33+05:30"} [2026-01-10 22:47:33] [DEBUG] Ignoring event: delivered [2026-01-10 22:48:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:18:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDlERURBRTk5NEQwMzBFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDlERURBRTk5NEQwMzBFAA==", "timestamp": "1768065487", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:48:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:48:08] [INFO] Sending instructions to 917202000200 [2026-01-10 22:48:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:48:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:48:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf889aaefb11420fb7cff2cd1400641a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:48:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:48:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDlERURBRTk5NEQwMzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDlERURBRTk5NEQwMzBFAA==\",\"timestamp\":\"1768065487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:48:09+05:30"} [2026-01-10 22:48:10] [DEBUG] Ignoring event: delivered [2026-01-10 22:48:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:48:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDlERURBRTk5NEQwMzBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDlERURBRTk5NEQwMzBFAA==\",\"timestamp\":\"1768065487\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:48:09+05:30"} [2026-01-10 22:48:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURBNDlERURBRTk5NEQwMzBFAA== [2026-01-10 22:48:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:18:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NTkzQjc3N0M3ODAzRDc0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NTkzQjc3N0M3ODAzRDc0AA==", "timestamp": "1768065492", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:48:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:48:13] [INFO] Sending instructions to 917202000200 [2026-01-10 22:48:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:48:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:48:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "49e5d775d06546dcb30d93c96a66e4f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:48:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NTkzQjc3N0M3ODAzRDc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NTkzQjc3N0M3ODAzRDc0AA==\",\"timestamp\":\"1768065492\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:48:14+05:30"} [2026-01-10 22:48:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NTkzQjc3N0M3ODAzRDc0AA== [2026-01-10 22:48:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:48:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NTkzQjc3N0M3ODAzRDc0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTY5NTkzQjc3N0M3ODAzRDc0AA==\",\"timestamp\":\"1768065492\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:48:14+05:30"} [2026-01-10 22:48:15] [DEBUG] Ignoring event: delivered [2026-01-10 22:48:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:18:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QjI4M0U5MDM5RkNGNUNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QjI4M0U5MDM5RkNGNUNCAA==", "timestamp": "1768065497", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:48:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:48:19] [INFO] Sending instructions to 917202000200 [2026-01-10 22:48:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:48:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:48:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c0149124c4c4781a4a87b0f97ac42a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:48:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:48:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QjI4M0U5MDM5RkNGNUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QjI4M0U5MDM5RkNGNUNCAA==\",\"timestamp\":\"1768065497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:48:20+05:30"} [2026-01-10 22:48:21] [DEBUG] Ignoring event: delivered [2026-01-10 22:48:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:48:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QjI4M0U5MDM5RkNGNUNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QjI4M0U5MDM5RkNGNUNCAA==\",\"timestamp\":\"1768065497\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:48:20+05:30"} [2026-01-10 22:48:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEM0QjI4M0U5MDM5RkNGNUNCAA== [2026-01-10 22:48:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:18:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyMTY4QUVENzYyQjM0MjA2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyMTY4QUVENzYyQjM0MjA2AA==", "timestamp": "1768065503", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:48:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:48:24] [INFO] Sending instructions to 917202000200 [2026-01-10 22:48:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:48:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:48:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4b5933e295a74ea999544c7f279bf738", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:48:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:48:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyMTY4QUVENzYyQjM0MjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyMTY4QUVENzYyQjM0MjA2AA==\",\"timestamp\":\"1768065503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:48:26+05:30"} [2026-01-10 22:48:27] [DEBUG] Ignoring event: delivered [2026-01-10 22:48:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:48:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyMTY4QUVENzYyQjM0MjA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyMTY4QUVENzYyQjM0MjA2AA==\",\"timestamp\":\"1768065503\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:48:26+05:30"} [2026-01-10 22:48:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjUyMTY4QUVENzYyQjM0MjA2AA== [2026-01-10 22:49:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:19:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNDM5MDFBRTM3NjQ1Q0M1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNDM5MDFBRTM3NjQ1Q0M1AA==", "timestamp": "1768065538", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:49:00] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:49:00] [INFO] Sending instructions to 917202000200 [2026-01-10 22:49:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:49:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:49:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8ee5194b8e474a26a95331e8ade6048e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:49:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNDM5MDFBRTM3NjQ1Q0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNDM5MDFBRTM3NjQ1Q0M1AA==\",\"timestamp\":\"1768065538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:02+05:30"} [2026-01-10 22:49:03] [DEBUG] Ignoring event: delivered [2026-01-10 22:49:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNDM5MDFBRTM3NjQ1Q0M1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNDM5MDFBRTM3NjQ1Q0M1AA==\",\"timestamp\":\"1768065538\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:02+05:30"} [2026-01-10 22:49:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUQxNDM5MDFBRTM3NjQ1Q0M1AA== [2026-01-10 22:49:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:19:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFRTcxNjQ1REFBMTY5MkEyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFRTcxNjQ1REFBMTY5MkEyAA==", "timestamp": "1768065544", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:49:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:49:06] [INFO] Sending instructions to 917202000200 [2026-01-10 22:49:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:49:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:49:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a439dca18f445feaae0e126e6c52467", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:49:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFRTcxNjQ1REFBMTY5MkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFRTcxNjQ1REFBMTY5MkEyAA==\",\"timestamp\":\"1768065544\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:07+05:30"} [2026-01-10 22:49:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFRTcxNjQ1REFBMTY5MkEyAA== [2026-01-10 22:49:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFRTcxNjQ1REFBMTY5MkEyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0NFRTcxNjQ1REFBMTY5MkEyAA==\",\"timestamp\":\"1768065544\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:07+05:30"} [2026-01-10 22:49:08] [DEBUG] Ignoring event: delivered [2026-01-10 22:49:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:19:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRjFDNUVFNDNDQUE2OTkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRjFDNUVFNDNDQUE2OTkxAA==", "timestamp": "1768065549", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:49:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:49:11] [INFO] Sending instructions to 917202000200 [2026-01-10 22:49:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:49:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:49:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f28eefd0638a47638e4e2ea33a224e8f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRjFDNUVFNDNDQUE2OTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRjFDNUVFNDNDQUE2OTkxAA==\",\"timestamp\":\"1768065549\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:11+05:30"} [2026-01-10 22:49:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRjFDNUVFNDNDQUE2OTkxAA== [2026-01-10 22:49:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRjFDNUVFNDNDQUE2OTkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUZCRjFDNUVFNDNDQUE2OTkxAA==\",\"timestamp\":\"1768065549\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:11+05:30"} [2026-01-10 22:49:11] [DEBUG] Ignoring event: delivered [2026-01-10 22:49:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:19:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUUwQ0U5NDE0MDZBNUYyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUUwQ0U5NDE0MDZBNUYyAA==", "timestamp": "1768065554", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:49:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:49:16] [INFO] Sending instructions to 917202000200 [2026-01-10 22:49:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:49:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:49:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9109cb6e5deb46b084ceb021b4e8a782", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:49:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUUwQ0U5NDE0MDZBNUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUUwQ0U5NDE0MDZBNUYyAA==\",\"timestamp\":\"1768065554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:19+05:30"} [2026-01-10 22:49:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUUwQ0U5NDE0MDZBNUYyAA== [2026-01-10 22:49:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUUwQ0U5NDE0MDZBNUYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkEwMUUwQ0U5NDE0MDZBNUYyAA==\",\"timestamp\":\"1768065554\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:19+05:30"} [2026-01-10 22:49:20] [DEBUG] Ignoring event: delivered [2026-01-10 22:49:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:19:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQUI3RDVFMzgwRENCQ0NFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQUI3RDVFMzgwRENCQ0NFAA==", "timestamp": "1768065590", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:49:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:49:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:49:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:49:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:49:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9a02f683e5b54330bc7f0f99cb509bc3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:49:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQUI3RDVFMzgwRENCQ0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQUI3RDVFMzgwRENCQ0NFAA==\",\"timestamp\":\"1768065590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:53+05:30"} [2026-01-10 22:49:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQUI3RDVFMzgwRENCQ0NFAA== [2026-01-10 22:49:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQUI3RDVFMzgwRENCQ0NFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEIwQUI3RDVFMzgwRENCQ0NFAA==\",\"timestamp\":\"1768065590\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:53+05:30"} [2026-01-10 22:49:54] [DEBUG] Ignoring event: delivered [2026-01-10 22:49:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:19:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQjNDMzYzMzM3NUI1NkJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQjNDMzYzMzM3NUI1NkJGAA==", "timestamp": "1768065596", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:49:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:49:57] [INFO] Sending instructions to 917202000200 [2026-01-10 22:49:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:49:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:49:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c62bb144a4a549b4bc93a241c358a3f2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQjNDMzYzMzM3NUI1NkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQjNDMzYzMzM3NUI1NkJGAA==\",\"timestamp\":\"1768065596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:59+05:30"} [2026-01-10 22:50:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQjNDMzYzMzM3NUI1NkJGAA== [2026-01-10 22:50:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQjNDMzYzMzM3NUI1NkJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjFEQjNDMzYzMzM3NUI1NkJGAA==\",\"timestamp\":\"1768065596\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:49:59+05:30"} [2026-01-10 22:50:00] [DEBUG] Ignoring event: delivered [2026-01-10 22:50:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:20:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBOEZBQzIxQjIyQjE3ODA3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBOEZBQzIxQjIyQjE3ODA3AA==", "timestamp": "1768065601", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:50:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:50:03] [INFO] Sending instructions to 917202000200 [2026-01-10 22:50:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:50:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:50:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba28d9d85a0c4009a72ce9fa7b189929", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:50:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBOEZBQzIxQjIyQjE3ODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBOEZBQzIxQjIyQjE3ODA3AA==\",\"timestamp\":\"1768065601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:50:04+05:30"} [2026-01-10 22:50:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBOEZBQzIxQjIyQjE3ODA3AA== [2026-01-10 22:50:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:50:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBOEZBQzIxQjIyQjE3ODA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhBOEZBQzIxQjIyQjE3ODA3AA==\",\"timestamp\":\"1768065601\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:50:04+05:30"} [2026-01-10 22:50:04] [DEBUG] Ignoring event: delivered [2026-01-10 22:50:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:20:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyMjkxQzRFNEI2NDNBMkQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyMjkxQzRFNEI2NDNBMkQ0AA==", "timestamp": "1768065637", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:50:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:50:39] [INFO] Sending instructions to 917202000200 [2026-01-10 22:50:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:50:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:50:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b2792695b059423baaade0d71b198469", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:50:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:50:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyMjkxQzRFNEI2NDNBMkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyMjkxQzRFNEI2NDNBMkQ0AA==\",\"timestamp\":\"1768065637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:50:39+05:30"} [2026-01-10 22:50:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyMjkxQzRFNEI2NDNBMkQ0AA== [2026-01-10 22:50:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:50:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyMjkxQzRFNEI2NDNBMkQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzEyMjkxQzRFNEI2NDNBMkQ0AA==\",\"timestamp\":\"1768065637\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:50:39+05:30"} [2026-01-10 22:50:40] [DEBUG] Ignoring event: delivered [2026-01-10 22:50:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:20:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxQjI3NzJFQjUwMjk5NTgwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxQjI3NzJFQjUwMjk5NTgwAA==", "timestamp": "1768065642", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:50:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:50:44] [INFO] Sending instructions to 917202000200 [2026-01-10 22:50:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:50:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:50:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "861337c128d9402dbb4728feb0fbd6a3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:50:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:50:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxQjI3NzJFQjUwMjk5NTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxQjI3NzJFQjUwMjk5NTgwAA==\",\"timestamp\":\"1768065642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:50:45+05:30"} [2026-01-10 22:50:46] [DEBUG] Ignoring event: delivered [2026-01-10 22:50:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:50:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxQjI3NzJFQjUwMjk5NTgwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxQjI3NzJFQjUwMjk5NTgwAA==\",\"timestamp\":\"1768065642\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:50:45+05:30"} [2026-01-10 22:50:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjgxQjI3NzJFQjUwMjk5NTgwAA== [2026-01-10 22:50:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:20:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RTg1NkVEQTc0NThBRkM3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RTg1NkVEQTc0NThBRkM3AA==", "timestamp": "1768065648", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:50:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:50:50] [INFO] Sending instructions to 917202000200 [2026-01-10 22:50:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:50:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:50:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b108779f7b814890ad6c1292f89c65ef", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:50:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:50:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RTg1NkVEQTc0NThBRkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RTg1NkVEQTc0NThBRkM3AA==\",\"timestamp\":\"1768065648\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:50:53+05:30"} [2026-01-10 22:50:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RTg1NkVEQTc0NThBRkM3AA== [2026-01-10 22:50:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:50:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RTg1NkVEQTc0NThBRkM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0RTg1NkVEQTc0NThBRkM3AA==\",\"timestamp\":\"1768065648\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:50:53+05:30"} [2026-01-10 22:50:54] [DEBUG] Ignoring event: delivered [2026-01-10 22:51:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:21:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQ0E1Q0Y5MjE2RkMxQ0E1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQ0E1Q0Y5MjE2RkMxQ0E1AA==", "timestamp": "1768065685", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:51:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:51:26] [INFO] Sending instructions to 917202000200 [2026-01-10 22:51:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:51:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:51:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8140213ab61945a2867069f795603077", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQ0E1Q0Y5MjE2RkMxQ0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQ0E1Q0Y5MjE2RkMxQ0E1AA==\",\"timestamp\":\"1768065685\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:29+05:30"} [2026-01-10 22:51:30] [DEBUG] Ignoring event: delivered [2026-01-10 22:51:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQ0E1Q0Y5MjE2RkMxQ0E1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQ0E1Q0Y5MjE2RkMxQ0E1AA==\",\"timestamp\":\"1768065685\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:29+05:30"} [2026-01-10 22:51:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdGQ0E1Q0Y5MjE2RkMxQ0E1AA== [2026-01-10 22:51:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:21:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERjRDRTBCNDdFMzk2M0REAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERjRDRTBCNDdFMzk2M0REAA==", "timestamp": "1768065690", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:51:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:51:32] [INFO] Sending instructions to 917202000200 [2026-01-10 22:51:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:51:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:51:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e9f5f89fef0425a990a40d0b73e7b68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:51:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERjRDRTBCNDdFMzk2M0REAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERjRDRTBCNDdFMzk2M0REAA==\",\"timestamp\":\"1768065690\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:33+05:30"} [2026-01-10 22:51:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERjRDRTBCNDdFMzk2M0REAA== [2026-01-10 22:51:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERjRDRTBCNDdFMzk2M0REAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThERjRDRTBCNDdFMzk2M0REAA==\",\"timestamp\":\"1768065690\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:33+05:30"} [2026-01-10 22:51:34] [DEBUG] Ignoring event: delivered [2026-01-10 22:51:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:21:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MzcwQjE4NUE1RDA0MUIyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MzcwQjE4NUE1RDA0MUIyAA==", "timestamp": "1768065695", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:51:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:51:37] [INFO] Sending instructions to 917202000200 [2026-01-10 22:51:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:51:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:51:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b414e9a4f3d54455bca6c62410d66419", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:51:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MzcwQjE4NUE1RDA0MUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MzcwQjE4NUE1RDA0MUIyAA==\",\"timestamp\":\"1768065695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:38+05:30"} [2026-01-10 22:51:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MzcwQjE4NUE1RDA0MUIyAA== [2026-01-10 22:51:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MzcwQjE4NUE1RDA0MUIyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzM2MzcwQjE4NUE1RDA0MUIyAA==\",\"timestamp\":\"1768065695\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:38+05:30"} [2026-01-10 22:51:39] [DEBUG] Ignoring event: delivered [2026-01-10 22:51:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:21:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDNGRTc1RjM2QzZCRjhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDNGRTc1RjM2QzZCRjhGAA==", "timestamp": "1768065700", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:51:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:51:41] [INFO] Sending instructions to 917202000200 [2026-01-10 22:51:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:51:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:51:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10971025ffe6483893672823be2cf7c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDNGRTc1RjM2QzZCRjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDNGRTc1RjM2QzZCRjhGAA==\",\"timestamp\":\"1768065700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:42+05:30"} [2026-01-10 22:51:42] [DEBUG] Ignoring event: delivered [2026-01-10 22:51:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDNGRTc1RjM2QzZCRjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDNGRTc1RjM2QzZCRjhGAA==\",\"timestamp\":\"1768065700\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:42+05:30"} [2026-01-10 22:51:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTU4RDNGRTc1RjM2QzZCRjhGAA== [2026-01-10 22:51:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:21:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg0NTVCRTQ4RkQxNkFGNEVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg0NTVCRTQ4RkQxNkFGNEVGAA==", "timestamp": "1768065705", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:51:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:51:47] [INFO] Sending instructions to 917202000200 [2026-01-10 22:51:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:51:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:51:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f69fc2973b304763b62311bedd484e49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg0NTVCRTQ4RkQxNkFGNEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg0NTVCRTQ4RkQxNkFGNEVGAA==\",\"timestamp\":\"1768065705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:48+05:30"} [2026-01-10 22:51:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg0NTVCRTQ4RkQxNkFGNEVGAA== [2026-01-10 22:51:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg0NTVCRTQ4RkQxNkFGNEVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjg0NTVCRTQ4RkQxNkFGNEVGAA==\",\"timestamp\":\"1768065705\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:48+05:30"} [2026-01-10 22:51:49] [DEBUG] Ignoring event: delivered [2026-01-10 22:51:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:21:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MDA1RURCQjE0MjMyRUMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MDA1RURCQjE0MjMyRUMwAA==", "timestamp": "1768065710", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:51:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:51:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:51:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:51:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:51:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5a762d899f7c4415b2d48d04d412bd49", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MDA1RURCQjE0MjMyRUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MDA1RURCQjE0MjMyRUMwAA==\",\"timestamp\":\"1768065710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:52+05:30"} [2026-01-10 22:51:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MDA1RURCQjE0MjMyRUMwAA== [2026-01-10 22:51:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:51:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MDA1RURCQjE0MjMyRUMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTk1MDA1RURCQjE0MjMyRUMwAA==\",\"timestamp\":\"1768065710\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:51:52+05:30"} [2026-01-10 22:51:52] [DEBUG] Ignoring event: delivered [2026-01-10 22:52:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:22:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzRCRjAyMzA5NEEwNzNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzRCRjAyMzA5NEEwNzNDAA==", "timestamp": "1768065746", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:52:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:52:28] [INFO] Sending instructions to 917202000200 [2026-01-10 22:52:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:52:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:52:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e1d20d91a8504f669580b8b6b33a7ed0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:52:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:52:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzRCRjAyMzA5NEEwNzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzRCRjAyMzA5NEEwNzNDAA==\",\"timestamp\":\"1768065746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:52:29+05:30"} [2026-01-10 22:52:30] [DEBUG] Ignoring event: delivered [2026-01-10 22:52:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:52:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzRCRjAyMzA5NEEwNzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzRCRjAyMzA5NEEwNzNDAA==\",\"timestamp\":\"1768065746\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:52:29+05:30"} [2026-01-10 22:52:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTg0MzRCRjAyMzA5NEEwNzNDAA== [2026-01-10 22:52:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:22:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzBGMjNFMkY1ODdDNkYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzBGMjNFMkY1ODdDNkYzAA==", "timestamp": "1768065751", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:52:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:52:33] [INFO] Sending instructions to 917202000200 [2026-01-10 22:52:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:52:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:52:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e15420711d7458da9fe4e32274a1bdd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:52:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:52:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzBGMjNFMkY1ODdDNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzBGMjNFMkY1ODdDNkYzAA==\",\"timestamp\":\"1768065751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:52:33+05:30"} [2026-01-10 22:52:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzBGMjNFMkY1ODdDNkYzAA== [2026-01-10 22:52:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:52:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzBGMjNFMkY1ODdDNkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTFENzBGMjNFMkY1ODdDNkYzAA==\",\"timestamp\":\"1768065751\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:52:33+05:30"} [2026-01-10 22:52:35] [DEBUG] Ignoring event: delivered [2026-01-10 22:53:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:23:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RjUyM0JCRTc0RTZDQjlFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RjUyM0JCRTc0RTZDQjlFAA==", "timestamp": "1768065787", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:53:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:53:09] [INFO] Sending instructions to 917202000200 [2026-01-10 22:53:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:53:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:53:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "02d17fb2d9b14f23999bccc83932584f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:53:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:53:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RjUyM0JCRTc0RTZDQjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RjUyM0JCRTc0RTZDQjlFAA==\",\"timestamp\":\"1768065787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:53:09+05:30"} [2026-01-10 22:53:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RjUyM0JCRTc0RTZDQjlFAA== [2026-01-10 22:53:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:53:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RjUyM0JCRTc0RTZDQjlFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU5RjUyM0JCRTc0RTZDQjlFAA==\",\"timestamp\":\"1768065787\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:53:09+05:30"} [2026-01-10 22:53:11] [DEBUG] Ignoring event: delivered [2026-01-10 22:53:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:23:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzNDYwOTdBQ0RGQUFFMzI4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzNDYwOTdBQ0RGQUFFMzI4AA==", "timestamp": "1768065793", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:53:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:53:14] [INFO] Sending instructions to 917202000200 [2026-01-10 22:53:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:53:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:53:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4a8795261ab9456384d0a49aec1b672d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:53:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:53:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzNDYwOTdBQ0RGQUFFMzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzNDYwOTdBQ0RGQUFFMzI4AA==\",\"timestamp\":\"1768065793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:53:15+05:30"} [2026-01-10 22:53:16] [DEBUG] Ignoring event: delivered [2026-01-10 22:53:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:53:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzNDYwOTdBQ0RGQUFFMzI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzNDYwOTdBQ0RGQUFFMzI4AA==\",\"timestamp\":\"1768065793\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:53:15+05:30"} [2026-01-10 22:53:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDUzNDYwOTdBQ0RGQUFFMzI4AA== [2026-01-10 22:53:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:23:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQ0ZBRjAyNzlDQkYwRDdEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQ0ZBRjAyNzlDQkYwRDdEAA==", "timestamp": "1768065798", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:53:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:53:20] [INFO] Sending instructions to 917202000200 [2026-01-10 22:53:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:53:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:53:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "700643cc6e174f9f96c542cf9247a03e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:53:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:53:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQ0ZBRjAyNzlDQkYwRDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQ0ZBRjAyNzlDQkYwRDdEAA==\",\"timestamp\":\"1768065798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:53:20+05:30"} [2026-01-10 22:53:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQ0ZBRjAyNzlDQkYwRDdEAA== [2026-01-10 22:53:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:53:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQ0ZBRjAyNzlDQkYwRDdEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUYxQ0ZBRjAyNzlDQkYwRDdEAA==\",\"timestamp\":\"1768065798\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:53:20+05:30"} [2026-01-10 22:53:20] [DEBUG] Ignoring event: delivered [2026-01-10 22:53:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:23:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTlBQUU5Mjk2RTJBNTkzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTlBQUU5Mjk2RTJBNTkzAA==", "timestamp": "1768065803", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:53:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:53:25] [INFO] Sending instructions to 917202000200 [2026-01-10 22:53:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:53:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:53:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTlBQUU5Mjk2RTJBNTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTlBQUU5Mjk2RTJBNTkzAA==\",\"timestamp\":\"1768065803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:53:25+05:30"} [2026-01-10 22:53:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTlBQUU5Mjk2RTJBNTkzAA== [2026-01-10 22:53:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:53:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTlBQUU5Mjk2RTJBNTkzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkE2RTlBQUU5Mjk2RTJBNTkzAA==\",\"timestamp\":\"1768065803\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:53:25+05:30"} [2026-01-10 22:53:25] [DEBUG] Ignoring event: delivered [2026-01-10 22:53:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7e389615d560470abac53cb772e52fda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:54:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:24:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0RDdGRUNENzY3QjI1QkQ5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0RDdGRUNENzY3QjI1QkQ5AA==", "timestamp": "1768065839", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:54:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:54:01] [INFO] Sending instructions to 917202000200 [2026-01-10 22:54:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:54:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:54:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ffe1e17d58984d3e946899d3266b6aa3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0RDdGRUNENzY3QjI1QkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0RDdGRUNENzY3QjI1QkQ5AA==\",\"timestamp\":\"1768065839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:02+05:30"} [2026-01-10 22:54:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0RDdGRUNENzY3QjI1QkQ5AA== [2026-01-10 22:54:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0RDdGRUNENzY3QjI1QkQ5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTA0RDdGRUNENzY3QjI1QkQ5AA==\",\"timestamp\":\"1768065839\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:02+05:30"} [2026-01-10 22:54:03] [DEBUG] Ignoring event: delivered [2026-01-10 22:54:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:24:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REM5ODkwOThCQUY3Q0ZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REM5ODkwOThCQUY3Q0ZBAA==", "timestamp": "1768065844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:54:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:54:06] [INFO] Sending instructions to 917202000200 [2026-01-10 22:54:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:54:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:54:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fce94984a6c4fc886f871daad110f82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:54:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REM5ODkwOThCQUY3Q0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REM5ODkwOThCQUY3Q0ZBAA==\",\"timestamp\":\"1768065844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:09+05:30"} [2026-01-10 22:54:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REM5ODkwOThCQUY3Q0ZBAA== [2026-01-10 22:54:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REM5ODkwOThCQUY3Q0ZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM0REM5ODkwOThCQUY3Q0ZBAA==\",\"timestamp\":\"1768065844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:09+05:30"} [2026-01-10 22:54:09] [DEBUG] Ignoring event: delivered [2026-01-10 22:54:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:24:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQzUzNjI1NEMxMjI5MEE2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQzUzNjI1NEMxMjI5MEE2AA==", "timestamp": "1768065850", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:54:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:54:11] [INFO] Sending instructions to 917202000200 [2026-01-10 22:54:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:54:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:54:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d92494090a5949e782d73533b2e1e71a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:54:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQzUzNjI1NEMxMjI5MEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQzUzNjI1NEMxMjI5MEE2AA==\",\"timestamp\":\"1768065850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:12+05:30"} [2026-01-10 22:54:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQzUzNjI1NEMxMjI5MEE2AA== [2026-01-10 22:54:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQzUzNjI1NEMxMjI5MEE2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQzUzNjI1NEMxMjI5MEE2AA==\",\"timestamp\":\"1768065850\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:12+05:30"} [2026-01-10 22:54:13] [DEBUG] Ignoring event: delivered [2026-01-10 22:54:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:24:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxQjdGRjc5RkVFRjNBMUREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxQjdGRjc5RkVFRjNBMUREAA==", "timestamp": "1768065855", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:54:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:54:17] [INFO] Sending instructions to 917202000200 [2026-01-10 22:54:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:54:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:54:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a6d7138e46cf4a55b661fb7af383887a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxQjdGRjc5RkVFRjNBMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxQjdGRjc5RkVFRjNBMUREAA==\",\"timestamp\":\"1768065855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:20+05:30"} [2026-01-10 22:54:20] [DEBUG] Ignoring event: delivered [2026-01-10 22:54:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxQjdGRjc5RkVFRjNBMUREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxQjdGRjc5RkVFRjNBMUREAA==\",\"timestamp\":\"1768065855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:20+05:30"} [2026-01-10 22:54:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDgxQjdGRjc5RkVFRjNBMUREAA== [2026-01-10 22:54:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:24:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0Mzc2NzI4NDQ2NEIxNEEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0Mzc2NzI4NDQ2NEIxNEEzAA==", "timestamp": "1768065861", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:54:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:54:22] [INFO] Sending instructions to 917202000200 [2026-01-10 22:54:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:54:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:54:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "484e9b0a066c466cb50f3b6d87e2955f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:54:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0Mzc2NzI4NDQ2NEIxNEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0Mzc2NzI4NDQ2NEIxNEEzAA==\",\"timestamp\":\"1768065861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:24+05:30"} [2026-01-10 22:54:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0Mzc2NzI4NDQ2NEIxNEEzAA== [2026-01-10 22:54:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0Mzc2NzI4NDQ2NEIxNEEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY0Mzc2NzI4NDQ2NEIxNEEzAA==\",\"timestamp\":\"1768065861\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:24+05:30"} [2026-01-10 22:54:24] [DEBUG] Ignoring event: delivered [2026-01-10 22:54:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:24:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0RDgzODQ1REVFMkRCNTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0RDgzODQ1REVFMkRCNTRBAA==", "timestamp": "1768065896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:54:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:54:58] [INFO] Sending instructions to 917202000200 [2026-01-10 22:54:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:54:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:54:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ca08cb2c9684a63a4daf981c3ece797", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:54:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0RDgzODQ1REVFMkRCNTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0RDgzODQ1REVFMkRCNTRBAA==\",\"timestamp\":\"1768065896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:58+05:30"} [2026-01-10 22:54:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0RDgzODQ1REVFMkRCNTRBAA== [2026-01-10 22:54:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:54:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0RDgzODQ1REVFMkRCNTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc0RDgzODQ1REVFMkRCNTRBAA==\",\"timestamp\":\"1768065896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:54:58+05:30"} [2026-01-10 22:54:59] [DEBUG] Ignoring event: delivered [2026-01-10 22:55:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:25:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRTAwOUY5MzQ1NEY4QjRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRTAwOUY5MzQ1NEY4QjRBAA==", "timestamp": "1768065902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:55:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:55:04] [INFO] Sending instructions to 917202000200 [2026-01-10 22:55:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:55:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:55:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a59a295c7e8342efbcf7bb04489e6efc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:55:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRTAwOUY5MzQ1NEY4QjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRTAwOUY5MzQ1NEY4QjRBAA==\",\"timestamp\":\"1768065902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:05+05:30"} [2026-01-10 22:55:05] [DEBUG] Ignoring event: delivered [2026-01-10 22:55:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRTAwOUY5MzQ1NEY4QjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRTAwOUY5MzQ1NEY4QjRBAA==\",\"timestamp\":\"1768065902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:05+05:30"} [2026-01-10 22:55:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgwRTAwOUY5MzQ1NEY4QjRBAA== [2026-01-10 22:55:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:25:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGRkIxMkI1QkI1NTYzQjZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGRkIxMkI1QkI1NTYzQjZFAA==", "timestamp": "1768065907", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:55:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:55:09] [INFO] Sending instructions to 917202000200 [2026-01-10 22:55:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:55:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:55:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "447db38f01024999b090bf2fcc18597f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:55:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGRkIxMkI1QkI1NTYzQjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGRkIxMkI1QkI1NTYzQjZFAA==\",\"timestamp\":\"1768065907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:10+05:30"} [2026-01-10 22:55:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGRkIxMkI1QkI1NTYzQjZFAA== [2026-01-10 22:55:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGRkIxMkI1QkI1NTYzQjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZGRkIxMkI1QkI1NTYzQjZFAA==\",\"timestamp\":\"1768065907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:10+05:30"} [2026-01-10 22:55:11] [DEBUG] Ignoring event: delivered [2026-01-10 22:55:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:25:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NjY4RUE4ODYyNzM1MTQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NjY4RUE4ODYyNzM1MTQ1AA==", "timestamp": "1768065943", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:55:45] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:55:45] [INFO] Sending instructions to 917202000200 [2026-01-10 22:55:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:55:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:55:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "425e4320c0594802aa0331ae25dd31a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:55:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NjY4RUE4ODYyNzM1MTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NjY4RUE4ODYyNzM1MTQ1AA==\",\"timestamp\":\"1768065943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:45+05:30"} [2026-01-10 22:55:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NjY4RUE4ODYyNzM1MTQ1AA== [2026-01-10 22:55:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NjY4RUE4ODYyNzM1MTQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzA4NjY4RUE4ODYyNzM1MTQ1AA==\",\"timestamp\":\"1768065943\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:45+05:30"} [2026-01-10 22:55:46] [DEBUG] Ignoring event: delivered [2026-01-10 22:55:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:25:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFNUE0RDA2NzZCNTExNjk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFNUE0RDA2NzZCNTExNjk5AA==", "timestamp": "1768065949", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:55:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:55:50] [INFO] Sending instructions to 917202000200 [2026-01-10 22:55:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:55:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:55:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ff5225341264185801a41bcb8380999", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:55:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFNUE0RDA2NzZCNTExNjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFNUE0RDA2NzZCNTExNjk5AA==\",\"timestamp\":\"1768065949\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:50+05:30"} [2026-01-10 22:55:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFNUE0RDA2NzZCNTExNjk5AA== [2026-01-10 22:55:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFNUE0RDA2NzZCNTExNjk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEZFNUE0RDA2NzZCNTExNjk5AA==\",\"timestamp\":\"1768065949\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:50+05:30"} [2026-01-10 22:55:51] [DEBUG] Ignoring event: delivered [2026-01-10 22:55:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:25:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNjVDMDIzMkNERTEzOTAxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNjVDMDIzMkNERTEzOTAxAA==", "timestamp": "1768065954", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:55:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:55:56] [INFO] Sending instructions to 917202000200 [2026-01-10 22:55:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:55:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:55:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d88d98ef9f6e449db6099087a135c0e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNjVDMDIzMkNERTEzOTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNjVDMDIzMkNERTEzOTAxAA==\",\"timestamp\":\"1768065954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:56+05:30"} [2026-01-10 22:55:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNjVDMDIzMkNERTEzOTAxAA== [2026-01-10 22:55:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNjVDMDIzMkNERTEzOTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMURGNjVDMDIzMkNERTEzOTAxAA==\",\"timestamp\":\"1768065954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:55:56+05:30"} [2026-01-10 22:55:57] [DEBUG] Ignoring event: delivered [2026-01-10 22:56:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:26:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMTE0MjI2QzAzNTQ1MDg2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMTE0MjI2QzAzNTQ1MDg2AA==", "timestamp": "1768065959", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:56:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:56:01] [INFO] Sending instructions to 917202000200 [2026-01-10 22:56:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:56:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:56:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fe34c69d9d644c699a332b3d48954e7e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMTE0MjI2QzAzNTQ1MDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMTE0MjI2QzAzNTQ1MDg2AA==\",\"timestamp\":\"1768065959\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:02+05:30"} [2026-01-10 22:56:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMTE0MjI2QzAzNTQ1MDg2AA== [2026-01-10 22:56:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMTE0MjI2QzAzNTQ1MDg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMTE0MjI2QzAzNTQ1MDg2AA==\",\"timestamp\":\"1768065959\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:02+05:30"} [2026-01-10 22:56:03] [DEBUG] Ignoring event: delivered [2026-01-10 22:56:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:26:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQTNCMzhGNkNCNDI2QTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQTNCMzhGNkNCNDI2QTREAA==", "timestamp": "1768065995", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:56:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:56:36] [INFO] Sending instructions to 917202000200 [2026-01-10 22:56:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:56:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:56:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "27adcedbb291452fb174ec540cba1338", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQTNCMzhGNkNCNDI2QTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQTNCMzhGNkNCNDI2QTREAA==\",\"timestamp\":\"1768065995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:38+05:30"} [2026-01-10 22:56:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQTNCMzhGNkNCNDI2QTREAA== [2026-01-10 22:56:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQTNCMzhGNkNCNDI2QTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUVFQTNCMzhGNkNCNDI2QTREAA==\",\"timestamp\":\"1768065995\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:38+05:30"} [2026-01-10 22:56:38] [DEBUG] Ignoring event: delivered [2026-01-10 22:56:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:26:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzODM1NjRBRjk2RDM4NDIxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzODM1NjRBRjk2RDM4NDIxAA==", "timestamp": "1768066000", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:56:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:56:42] [INFO] Sending instructions to 917202000200 [2026-01-10 22:56:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:56:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:56:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f740d3fb42994e1db4cbf370c662bb32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzODM1NjRBRjk2RDM4NDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzODM1NjRBRjk2RDM4NDIxAA==\",\"timestamp\":\"1768066000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:43+05:30"} [2026-01-10 22:56:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzODM1NjRBRjk2RDM4NDIxAA== [2026-01-10 22:56:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzODM1NjRBRjk2RDM4NDIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzMzODM1NjRBRjk2RDM4NDIxAA==\",\"timestamp\":\"1768066000\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:43+05:30"} [2026-01-10 22:56:44] [DEBUG] Ignoring event: delivered [2026-01-10 22:56:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:26:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJERTJFMjlBRDEyNTdCNzJBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJERTJFMjlBRDEyNTdCNzJBAA==", "timestamp": "1768066005", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:56:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:56:47] [INFO] Sending instructions to 917202000200 [2026-01-10 22:56:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:56:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:56:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ac8bc0b39e0d4b7683f15117b1a3e4d8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:56:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJERTJFMjlBRDEyNTdCNzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJERTJFMjlBRDEyNTdCNzJBAA==\",\"timestamp\":\"1768066005\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:49+05:30"} [2026-01-10 22:56:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJERTJFMjlBRDEyNTdCNzJBAA== [2026-01-10 22:56:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJERTJFMjlBRDEyNTdCNzJBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJERTJFMjlBRDEyNTdCNzJBAA==\",\"timestamp\":\"1768066005\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:49+05:30"} [2026-01-10 22:56:49] [DEBUG] Ignoring event: delivered [2026-01-10 22:56:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:26:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYyRjY2RkM5MEI5REMyMjJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYyRjY2RkM5MEI5REMyMjJGAA==", "timestamp": "1768066011", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:56:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:56:53] [INFO] Sending instructions to 917202000200 [2026-01-10 22:56:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:56:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:56:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6e35073603044295b03c51a8f6ce4d11", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYyRjY2RkM5MEI5REMyMjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYyRjY2RkM5MEI5REMyMjJGAA==\",\"timestamp\":\"1768066011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:55+05:30"} [2026-01-10 22:56:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYyRjY2RkM5MEI5REMyMjJGAA== [2026-01-10 22:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYyRjY2RkM5MEI5REMyMjJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzYyRjY2RkM5MEI5REMyMjJGAA==\",\"timestamp\":\"1768066011\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:55+05:30"} [2026-01-10 22:56:56] [DEBUG] Ignoring event: delivered [2026-01-10 22:56:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:26:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QTVGODYyN0YxNDQ5QTM4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QTVGODYyN0YxNDQ5QTM4AA==", "timestamp": "1768066016", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:56:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:56:57] [INFO] Sending instructions to 917202000200 [2026-01-10 22:56:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:56:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:56:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91ed72cede6d48499db01c07b7e37cf2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:57:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QTVGODYyN0YxNDQ5QTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QTVGODYyN0YxNDQ5QTM4AA==\",\"timestamp\":\"1768066016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:56:59+05:30"} [2026-01-10 22:57:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QTVGODYyN0YxNDQ5QTM4AA== [2026-01-10 22:57:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:56:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QTVGODYyN0YxNDQ5QTM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDA5QTVGODYyN0YxNDQ5QTM4AA==\",\"timestamp\":\"1768066016\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:57:00+05:30"} [2026-01-10 22:57:00] [DEBUG] Ignoring event: delivered [2026-01-10 22:57:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:27:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDQUQwRkJFOTRFNTMzQTg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDQUQwRkJFOTRFNTMzQTg3AA==", "timestamp": "1768066052", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:57:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:57:33] [INFO] Sending instructions to 917202000200 [2026-01-10 22:57:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:57:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:57:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e594907ad7e465786a1d3d0e706e9a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:57:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDQUQwRkJFOTRFNTMzQTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDQUQwRkJFOTRFNTMzQTg3AA==\",\"timestamp\":\"1768066052\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:57:35+05:30"} [2026-01-10 22:57:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDQUQwRkJFOTRFNTMzQTg3AA== [2026-01-10 22:57:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:57:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDQUQwRkJFOTRFNTMzQTg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjZDQUQwRkJFOTRFNTMzQTg3AA==\",\"timestamp\":\"1768066052\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:57:35+05:30"} [2026-01-10 22:57:36] [DEBUG] Ignoring event: delivered [2026-01-10 22:57:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:27:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZBOThGMkFDRTA5QzlGRUZEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZBOThGMkFDRTA5QzlGRUZEAA==", "timestamp": "1768066057", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:57:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:57:39] [INFO] Sending instructions to 917202000200 [2026-01-10 22:57:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:57:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:57:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97647a706efe4d6da18cc75da7c5e611", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:57:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:57:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZBOThGMkFDRTA5QzlGRUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZBOThGMkFDRTA5QzlGRUZEAA==\",\"timestamp\":\"1768066057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:57:39+05:30"} [2026-01-10 22:57:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZBOThGMkFDRTA5QzlGRUZEAA== [2026-01-10 22:57:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:57:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZBOThGMkFDRTA5QzlGRUZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTZBOThGMkFDRTA5QzlGRUZEAA==\",\"timestamp\":\"1768066057\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:57:39+05:30"} [2026-01-10 22:57:40] [DEBUG] Ignoring event: delivered [2026-01-10 22:57:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:27:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4NjM2Q0REN0FEQ0U5MUIzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4NjM2Q0REN0FEQ0U5MUIzAA==", "timestamp": "1768066062", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:57:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:57:44] [INFO] Sending instructions to 917202000200 [2026-01-10 22:57:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:57:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:57:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4ad8eaccad3045a19c04d36be95fcc18", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:57:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4NjM2Q0REN0FEQ0U5MUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4NjM2Q0REN0FEQ0U5MUIzAA==\",\"timestamp\":\"1768066062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:57:46+05:30"} [2026-01-10 22:57:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4NjM2Q0REN0FEQ0U5MUIzAA== [2026-01-10 22:57:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:57:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4NjM2Q0REN0FEQ0U5MUIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4NjM2Q0REN0FEQ0U5MUIzAA==\",\"timestamp\":\"1768066062\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:57:46+05:30"} [2026-01-10 22:57:47] [DEBUG] Ignoring event: delivered [2026-01-10 22:58:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:28:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMERDOTBFMDg0NEI1RTdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMERDOTBFMDg0NEI1RTdGAA==", "timestamp": "1768066098", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:58:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:58:20] [INFO] Sending instructions to 917202000200 [2026-01-10 22:58:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:58:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:58:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c1a2bf4cc9c04864a182c9fd8102635c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:58:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMERDOTBFMDg0NEI1RTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMERDOTBFMDg0NEI1RTdGAA==\",\"timestamp\":\"1768066098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:21+05:30"} [2026-01-10 22:58:21] [DEBUG] Ignoring event: delivered [2026-01-10 22:58:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMERDOTBFMDg0NEI1RTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMERDOTBFMDg0NEI1RTdGAA==\",\"timestamp\":\"1768066098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:21+05:30"} [2026-01-10 22:58:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkYwMERDOTBFMDg0NEI1RTdGAA== [2026-01-10 22:58:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:28:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxMzA5QkFFRkVCNDkwRDIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxMzA5QkFFRkVCNDkwRDIwAA==", "timestamp": "1768066103", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:58:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:58:25] [INFO] Sending instructions to 917202000200 [2026-01-10 22:58:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:58:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:58:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9d9905d0eab648a1b1cdd2e023f6fd4e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:58:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxMzA5QkFFRkVCNDkwRDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxMzA5QkFFRkVCNDkwRDIwAA==\",\"timestamp\":\"1768066103\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:25+05:30"} [2026-01-10 22:58:26] [DEBUG] Ignoring event: delivered [2026-01-10 22:58:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxMzA5QkFFRkVCNDkwRDIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxMzA5QkFFRkVCNDkwRDIwAA==\",\"timestamp\":\"1768066103\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:25+05:30"} [2026-01-10 22:58:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxMzA5QkFFRkVCNDkwRDIwAA== [2026-01-10 22:58:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:28:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4QUZFMzdEQTQyRTEwNEJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4QUZFMzdEQTQyRTEwNEJEAA==", "timestamp": "1768066109", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:58:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:58:30] [INFO] Sending instructions to 917202000200 [2026-01-10 22:58:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:58:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:58:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f26c58c61a14fdd8599b8b0f78e9c9b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:58:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4QUZFMzdEQTQyRTEwNEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4QUZFMzdEQTQyRTEwNEJEAA==\",\"timestamp\":\"1768066109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:33+05:30"} [2026-01-10 22:58:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4QUZFMzdEQTQyRTEwNEJEAA== [2026-01-10 22:58:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4QUZFMzdEQTQyRTEwNEJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4QUZFMzdEQTQyRTEwNEJEAA==\",\"timestamp\":\"1768066109\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:33+05:30"} [2026-01-10 22:58:34] [DEBUG] Ignoring event: delivered [2026-01-10 22:58:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:28:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNUVFMTU0RjkxRTA2MkRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNUVFMTU0RjkxRTA2MkRCAA==", "timestamp": "1768066114", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:58:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:58:35] [INFO] Sending instructions to 917202000200 [2026-01-10 22:58:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:58:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:58:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d5a9c27e8c742ffa6de059ac23b4381", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:58:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNUVFMTU0RjkxRTA2MkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNUVFMTU0RjkxRTA2MkRCAA==\",\"timestamp\":\"1768066114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:38+05:30"} [2026-01-10 22:58:39] [DEBUG] Ignoring event: delivered [2026-01-10 22:58:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNUVFMTU0RjkxRTA2MkRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNUVFMTU0RjkxRTA2MkRCAA==\",\"timestamp\":\"1768066114\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:38+05:30"} [2026-01-10 22:58:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjgxNUVFMTU0RjkxRTA2MkRCAA== [2026-01-10 22:58:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:28:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxNjg3NzI0OTY4OTYwNkE3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxNjg3NzI0OTY4OTYwNkE3AA==", "timestamp": "1768066119", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:58:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:58:41] [INFO] Sending instructions to 917202000200 [2026-01-10 22:58:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:58:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:58:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7663da450d1648e68150e5f4dc315a5f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:58:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxNjg3NzI0OTY4OTYwNkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxNjg3NzI0OTY4OTYwNkE3AA==\",\"timestamp\":\"1768066119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:42+05:30"} [2026-01-10 22:58:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxNjg3NzI0OTY4OTYwNkE3AA== [2026-01-10 22:58:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxNjg3NzI0OTY4OTYwNkE3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQxNjg3NzI0OTY4OTYwNkE3AA==\",\"timestamp\":\"1768066119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:42+05:30"} [2026-01-10 22:58:43] [DEBUG] Ignoring event: delivered [2026-01-10 22:58:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:28:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFQzE1Q0REMDZDNzYwQTQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFQzE1Q0REMDZDNzYwQTQyAA==", "timestamp": "1768066124", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:58:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:58:46] [INFO] Sending instructions to 917202000200 [2026-01-10 22:58:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:58:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:58:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26160ad0e6bd45ae993704508db7c9cb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFQzE1Q0REMDZDNzYwQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFQzE1Q0REMDZDNzYwQTQyAA==\",\"timestamp\":\"1768066124\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:46+05:30"} [2026-01-10 22:58:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFQzE1Q0REMDZDNzYwQTQyAA== [2026-01-10 22:58:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFQzE1Q0REMDZDNzYwQTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUVFQzE1Q0REMDZDNzYwQTQyAA==\",\"timestamp\":\"1768066124\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:46+05:30"} [2026-01-10 22:58:47] [DEBUG] Ignoring event: delivered [2026-01-10 22:58:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:28:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDODM2NEFBMjcxOUFERkNBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDODM2NEFBMjcxOUFERkNBAA==", "timestamp": "1768066130", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:58:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:58:52] [INFO] Sending instructions to 917202000200 [2026-01-10 22:58:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:58:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:58:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5536ecc2dce84c7a9b68482b53a9dcc6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:58:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDODM2NEFBMjcxOUFERkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDODM2NEFBMjcxOUFERkNBAA==\",\"timestamp\":\"1768066130\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:53+05:30"} [2026-01-10 22:58:53] [DEBUG] Ignoring event: delivered [2026-01-10 22:58:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:58:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDODM2NEFBMjcxOUFERkNBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDODM2NEFBMjcxOUFERkNBAA==\",\"timestamp\":\"1768066130\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:58:53+05:30"} [2026-01-10 22:58:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzlDODM2NEFBMjcxOUFERkNBAA== [2026-01-10 22:59:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:29:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNzk3OUMzOUZGMjIzNTU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNzk3OUMzOUZGMjIzNTU3AA==", "timestamp": "1768066166", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:59:27] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 22:59:27] [INFO] Sending instructions to 917202000200 [2026-01-10 22:59:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:59:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:59:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7904d60f58374695a2a1123ddc8b2089", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:59:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:59:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNzk3OUMzOUZGMjIzNTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNzk3OUMzOUZGMjIzNTU3AA==\",\"timestamp\":\"1768066166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:59:29+05:30"} [2026-01-10 22:59:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNzk3OUMzOUZGMjIzNTU3AA== [2026-01-10 22:59:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:59:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNzk3OUMzOUZGMjIzNTU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUEyNzk3OUMzOUZGMjIzNTU3AA==\",\"timestamp\":\"1768066166\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T22:59:29+05:30"} [2026-01-10 22:59:30] [DEBUG] Ignoring event: delivered [2026-01-10 22:59:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:29:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMUFCRTU1M0U1MDZGMDM2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMUFCRTU1M0U1MDZGMDM2AA==", "timestamp": "1768066172", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 22:59:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 22:59:33] [INFO] Sending instructions to 917202000200 [2026-01-10 22:59:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 22:59:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 22:59:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bfa71af22b494c0982942e3c1160d918", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 22:59:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:59:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMUFCRTU1M0U1MDZGMDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMUFCRTU1M0U1MDZGMDM2AA==\",\"timestamp\":\"1768066172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:59:33+05:30"} [2026-01-10 22:59:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMUFCRTU1M0U1MDZGMDM2AA== [2026-01-10 22:59:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T22:59:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMUFCRTU1M0U1MDZGMDM2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDNBMUFCRTU1M0U1MDZGMDM2AA==\",\"timestamp\":\"1768066172\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T22:59:33+05:30"} [2026-01-10 22:59:34] [DEBUG] Ignoring event: delivered [2026-01-10 23:00:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:30:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlDRjIwQkE4MjM1ODlCMEI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlDRjIwQkE4MjM1ODlCMEI5AA==", "timestamp": "1768066208", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:00:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:00:09] [INFO] Sending instructions to 917202000200 [2026-01-10 23:00:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:00:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:00:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcf7d16b59944391be38acbed5f0f194", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:00:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:00:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlDRjIwQkE4MjM1ODlCMEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlDRjIwQkE4MjM1ODlCMEI5AA==\",\"timestamp\":\"1768066208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:00:11+05:30"} [2026-01-10 23:00:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlDRjIwQkE4MjM1ODlCMEI5AA== [2026-01-10 23:00:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:00:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlDRjIwQkE4MjM1ODlCMEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlDRjIwQkE4MjM1ODlCMEI5AA==\",\"timestamp\":\"1768066208\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:00:11+05:30"} [2026-01-10 23:00:12] [DEBUG] Ignoring event: delivered [2026-01-10 23:00:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:30:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCRkU4NkJDRTg5QzhGRTYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCRkU4NkJDRTg5QzhGRTYyAA==", "timestamp": "1768066213", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:00:14] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:00:14] [INFO] Sending instructions to 917202000200 [2026-01-10 23:00:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:00:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:00:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "944c55a1240e4972a7fab6db392935e7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:00:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:00:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCRkU4NkJDRTg5QzhGRTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCRkU4NkJDRTg5QzhGRTYyAA==\",\"timestamp\":\"1768066213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:00:16+05:30"} [2026-01-10 23:00:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCRkU4NkJDRTg5QzhGRTYyAA== [2026-01-10 23:00:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:00:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCRkU4NkJDRTg5QzhGRTYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJCRkU4NkJDRTg5QzhGRTYyAA==\",\"timestamp\":\"1768066213\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:00:16+05:30"} [2026-01-10 23:00:16] [DEBUG] Ignoring event: delivered [2026-01-10 23:00:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:30:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2MkI1ODQyNEVEMTExNzQ2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2MkI1ODQyNEVEMTExNzQ2AA==", "timestamp": "1768066219", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:00:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:00:20] [INFO] Sending instructions to 917202000200 [2026-01-10 23:00:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:00:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:00:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6eec6c4739ae450c9bb82247a6e33b73", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:00:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:00:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2MkI1ODQyNEVEMTExNzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2MkI1ODQyNEVEMTExNzQ2AA==\",\"timestamp\":\"1768066219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:00:21+05:30"} [2026-01-10 23:00:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2MkI1ODQyNEVEMTExNzQ2AA== [2026-01-10 23:00:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:00:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2MkI1ODQyNEVEMTExNzQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEE2MkI1ODQyNEVEMTExNzQ2AA==\",\"timestamp\":\"1768066219\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:00:21+05:30"} [2026-01-10 23:00:22] [DEBUG] Ignoring event: delivered [2026-01-10 23:00:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:30:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDQ0Y0NEEzRjU2RjZGOUJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDQ0Y0NEEzRjU2RjZGOUJGAA==", "timestamp": "1768066255", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:00:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:00:57] [INFO] Sending instructions to 917202000200 [2026-01-10 23:00:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:00:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:00:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "676c2c60a210428585385e9b0fb31daf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:00:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDQ0Y0NEEzRjU2RjZGOUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDQ0Y0NEEzRjU2RjZGOUJGAA==\",\"timestamp\":\"1768066255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:00:57+05:30"} [2026-01-10 23:00:57] [DEBUG] Ignoring event: delivered [2026-01-10 23:00:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:00:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDQ0Y0NEEzRjU2RjZGOUJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDQ0Y0NEEzRjU2RjZGOUJGAA==\",\"timestamp\":\"1768066255\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:00:57+05:30"} [2026-01-10 23:00:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThDQ0Y0NEEzRjU2RjZGOUJGAA== [2026-01-10 23:01:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:31:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDN0IyMjU2MzgwQkVGNDA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDN0IyMjU2MzgwQkVGNDA4AA==", "timestamp": "1768066261", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:01:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:01:02] [INFO] Sending instructions to 917202000200 [2026-01-10 23:01:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:01:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:01:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "635e3c5888134d97bba29be94653c2c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:01:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDN0IyMjU2MzgwQkVGNDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDN0IyMjU2MzgwQkVGNDA4AA==\",\"timestamp\":\"1768066261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:04+05:30"} [2026-01-10 23:01:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDN0IyMjU2MzgwQkVGNDA4AA== [2026-01-10 23:01:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDN0IyMjU2MzgwQkVGNDA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBDN0IyMjU2MzgwQkVGNDA4AA==\",\"timestamp\":\"1768066261\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:04+05:30"} [2026-01-10 23:01:04] [DEBUG] Ignoring event: delivered [2026-01-10 23:01:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:31:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5NzhDMjMzQjQ1M0Q4REEzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5NzhDMjMzQjQ1M0Q4REEzAA==", "timestamp": "1768066266", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:01:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:01:08] [INFO] Sending instructions to 917202000200 [2026-01-10 23:01:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:01:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:01:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f3d8e595df224d0fa1d97947d43e7f4b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:01:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5NzhDMjMzQjQ1M0Q4REEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5NzhDMjMzQjQ1M0Q4REEzAA==\",\"timestamp\":\"1768066266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:08+05:30"} [2026-01-10 23:01:08] [DEBUG] Ignoring event: delivered [2026-01-10 23:01:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5NzhDMjMzQjQ1M0Q4REEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5NzhDMjMzQjQ1M0Q4REEzAA==\",\"timestamp\":\"1768066266\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:08+05:30"} [2026-01-10 23:01:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjE5NzhDMjMzQjQ1M0Q4REEzAA== [2026-01-10 23:01:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:31:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVFRUI5QkJBNEI5RDY0NTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVFRUI5QkJBNEI5RDY0NTM5AA==", "timestamp": "1768066271", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:01:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:01:13] [INFO] Sending instructions to 917202000200 [2026-01-10 23:01:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:01:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:01:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fbea864437c64450b91731365bc6551f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:01:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVFRUI5QkJBNEI5RDY0NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVFRUI5QkJBNEI5RDY0NTM5AA==\",\"timestamp\":\"1768066271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:14+05:30"} [2026-01-10 23:01:14] [DEBUG] Ignoring event: delivered [2026-01-10 23:01:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVFRUI5QkJBNEI5RDY0NTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVFRUI5QkJBNEI5RDY0NTM5AA==\",\"timestamp\":\"1768066271\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:14+05:30"} [2026-01-10 23:01:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkVFRUI5QkJBNEI5RDY0NTM5AA== [2026-01-10 23:01:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:31:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFNjdGOUVGRDA2Nzk0RTA4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFNjdGOUVGRDA2Nzk0RTA4AA==", "timestamp": "1768066307", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:01:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:01:49] [INFO] Sending instructions to 917202000200 [2026-01-10 23:01:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:01:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:01:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03d5060cbff34fab92c88c9434383fd8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:01:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFNjdGOUVGRDA2Nzk0RTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFNjdGOUVGRDA2Nzk0RTA4AA==\",\"timestamp\":\"1768066307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:49+05:30"} [2026-01-10 23:01:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFNjdGOUVGRDA2Nzk0RTA4AA== [2026-01-10 23:01:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFNjdGOUVGRDA2Nzk0RTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjFFNjdGOUVGRDA2Nzk0RTA4AA==\",\"timestamp\":\"1768066307\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:49+05:30"} [2026-01-10 23:01:49] [DEBUG] Ignoring event: delivered [2026-01-10 23:01:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:31:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCRERGNjM3Qjg2NDEwOUM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCRERGNjM3Qjg2NDEwOUM5AA==", "timestamp": "1768066313", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:01:54] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:01:54] [INFO] Sending instructions to 917202000200 [2026-01-10 23:01:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:01:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:01:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b582fe7df32e414fbfdd2902275ac361", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:01:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCRERGNjM3Qjg2NDEwOUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCRERGNjM3Qjg2NDEwOUM5AA==\",\"timestamp\":\"1768066313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:55+05:30"} [2026-01-10 23:01:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCRERGNjM3Qjg2NDEwOUM5AA== [2026-01-10 23:01:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCRERGNjM3Qjg2NDEwOUM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNCRERGNjM3Qjg2NDEwOUM5AA==\",\"timestamp\":\"1768066313\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:01:55+05:30"} [2026-01-10 23:01:55] [DEBUG] Ignoring event: delivered [2026-01-10 23:01:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:31:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2Q0NENjhBMTZBNzU2RTQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2Q0NENjhBMTZBNzU2RTQwAA==", "timestamp": "1768066318", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:01:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:01:59] [INFO] Sending instructions to 917202000200 [2026-01-10 23:01:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:01:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:02:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7ae895bbcd7d41b8894841b8b0dbdc0f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:02:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2Q0NENjhBMTZBNzU2RTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2Q0NENjhBMTZBNzU2RTQwAA==\",\"timestamp\":\"1768066318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:02+05:30"} [2026-01-10 23:02:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2Q0NENjhBMTZBNzU2RTQwAA== [2026-01-10 23:02:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:01:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2Q0NENjhBMTZBNzU2RTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDc2Q0NENjhBMTZBNzU2RTQwAA==\",\"timestamp\":\"1768066318\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:02+05:30"} [2026-01-10 23:02:04] [DEBUG] Ignoring event: delivered [2026-01-10 23:02:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:32:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBQUUxMjEwNzlBRTlCRjlEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBQUUxMjEwNzlBRTlCRjlEAA==", "timestamp": "1768066323", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:02:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:02:04] [INFO] Sending instructions to 917202000200 [2026-01-10 23:02:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:02:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:02:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d22468c278a34f58b8c903842f739d16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBQUUxMjEwNzlBRTlCRjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBQUUxMjEwNzlBRTlCRjlEAA==\",\"timestamp\":\"1768066323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:05+05:30"} [2026-01-10 23:02:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:02:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBQUUxMjEwNzlBRTlCRjlEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBQUUxMjEwNzlBRTlCRjlEAA==\",\"timestamp\":\"1768066323\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:05+05:30"} [2026-01-10 23:02:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzdBQUUxMjEwNzlBRTlCRjlEAA== [2026-01-10 23:02:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:32:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNzdGRkQ3RTRDQkJCOUU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNzdGRkQ3RTRDQkJCOUU5AA==", "timestamp": "1768066330", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:02:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:02:12] [INFO] Sending instructions to 917202000200 [2026-01-10 23:02:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:02:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:02:12] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a56ac2fe043444c09d2dacfa75f1390a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNzdGRkQ3RTRDQkJCOUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNzdGRkQ3RTRDQkJCOUU5AA==\",\"timestamp\":\"1768066330\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:12+05:30"} [2026-01-10 23:02:12] [DEBUG] Ignoring event: delivered [2026-01-10 23:02:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNzdGRkQ3RTRDQkJCOUU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNzdGRkQ3RTRDQkJCOUU5AA==\",\"timestamp\":\"1768066330\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:12+05:30"} [2026-01-10 23:02:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTFGNzdGRkQ3RTRDQkJCOUU5AA== [2026-01-10 23:02:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:32:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxMTc3ODIxN0Q0MTNDQzk1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxMTc3ODIxN0Q0MTNDQzk1AA==", "timestamp": "1768066335", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:02:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:02:17] [INFO] Sending instructions to 917202000200 [2026-01-10 23:02:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:02:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:02:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f88265c9bc8640c78178ccb3b189225d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:02:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxMTc3ODIxN0Q0MTNDQzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxMTc3ODIxN0Q0MTNDQzk1AA==\",\"timestamp\":\"1768066335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:17+05:30"} [2026-01-10 23:02:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxMTc3ODIxN0Q0MTNDQzk1AA== [2026-01-10 23:02:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxMTc3ODIxN0Q0MTNDQzk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTkxMTc3ODIxN0Q0MTNDQzk1AA==\",\"timestamp\":\"1768066335\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:17+05:30"} [2026-01-10 23:02:19] [DEBUG] Ignoring event: delivered [2026-01-10 23:02:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:32:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2OEJGM0MxOEYwRTQzMTQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2OEJGM0MxOEYwRTQzMTQ0AA==", "timestamp": "1768066340", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:02:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:02:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:02:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:02:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:02:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ee8dbf30c5d540179665ff28271c7fd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2OEJGM0MxOEYwRTQzMTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2OEJGM0MxOEYwRTQzMTQ0AA==\",\"timestamp\":\"1768066340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:23+05:30"} [2026-01-10 23:02:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2OEJGM0MxOEYwRTQzMTQ0AA== [2026-01-10 23:02:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2OEJGM0MxOEYwRTQzMTQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY2OEJGM0MxOEYwRTQzMTQ0AA==\",\"timestamp\":\"1768066340\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:23+05:30"} [2026-01-10 23:02:23] [DEBUG] Ignoring event: delivered [2026-01-10 23:02:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:32:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1NzlBNEQyNkMzNDQ3MEMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1NzlBNEQyNkMzNDQ3MEMzAA==", "timestamp": "1768066376", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:02:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:02:58] [INFO] Sending instructions to 917202000200 [2026-01-10 23:02:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:02:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:02:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6c6ea5d9e32e4518855cea42ef283799", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:03:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1NzlBNEQyNkMzNDQ3MEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1NzlBNEQyNkMzNDQ3MEMzAA==\",\"timestamp\":\"1768066376\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:59+05:30"} [2026-01-10 23:03:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1NzlBNEQyNkMzNDQ3MEMzAA== [2026-01-10 23:03:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:02:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1NzlBNEQyNkMzNDQ3MEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDE1NzlBNEQyNkMzNDQ3MEMzAA==\",\"timestamp\":\"1768066376\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:02:59+05:30"} [2026-01-10 23:03:00] [DEBUG] Ignoring event: delivered [2026-01-10 23:03:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:33:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGNkM0RDhDRDA1MzczRjg1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGNkM0RDhDRDA1MzczRjg1AA==", "timestamp": "1768066381", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:03:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:03:03] [INFO] Sending instructions to 917202000200 [2026-01-10 23:03:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:03:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:03:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "16fd8b0aff06491fa5ed20a8f7d4ab5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:03:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:03:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGNkM0RDhDRDA1MzczRjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGNkM0RDhDRDA1MzczRjg1AA==\",\"timestamp\":\"1768066381\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:03:05+05:30"} [2026-01-10 23:03:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:03:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:03:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGNkM0RDhDRDA1MzczRjg1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGNkM0RDhDRDA1MzczRjg1AA==\",\"timestamp\":\"1768066381\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:03:05+05:30"} [2026-01-10 23:03:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjBGNkM0RDhDRDA1MzczRjg1AA== [2026-01-10 23:03:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:33:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDQzg4OTY4REZFRjc3NDNFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDQzg4OTY4REZFRjc3NDNFAA==", "timestamp": "1768066418", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:03:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:03:40] [INFO] Sending instructions to 917202000200 [2026-01-10 23:03:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:03:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:03:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "01cedb039eb24a3dae528af18906d0db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:03:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDQzg4OTY4REZFRjc3NDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDQzg4OTY4REZFRjc3NDNFAA==\",\"timestamp\":\"1768066418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:03:41+05:30"} [2026-01-10 23:03:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDQzg4OTY4REZFRjc3NDNFAA== [2026-01-10 23:03:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:03:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDQzg4OTY4REZFRjc3NDNFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDBDQzg4OTY4REZFRjc3NDNFAA==\",\"timestamp\":\"1768066418\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:03:41+05:30"} [2026-01-10 23:03:41] [DEBUG] Ignoring event: delivered [2026-01-10 23:03:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:33:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRDQkI2NzhEMjVFMzIyOTZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRDQkI2NzhEMjVFMzIyOTZDAA==", "timestamp": "1768066423", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:03:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:03:44] [INFO] Sending instructions to 917202000200 [2026-01-10 23:03:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:03:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:03:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95909882da2e411da48e14a4f5d4660e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:03:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:03:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRDQkI2NzhEMjVFMzIyOTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRDQkI2NzhEMjVFMzIyOTZDAA==\",\"timestamp\":\"1768066423\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:03:46+05:30"} [2026-01-10 23:03:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRDQkI2NzhEMjVFMzIyOTZDAA== [2026-01-10 23:03:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:03:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRDQkI2NzhEMjVFMzIyOTZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRDQkI2NzhEMjVFMzIyOTZDAA==\",\"timestamp\":\"1768066423\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:03:46+05:30"} [2026-01-10 23:03:47] [DEBUG] Ignoring event: delivered [2026-01-10 23:03:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:33:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4MDYyMDBEQ0ZDNEY2RkU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4MDYyMDBEQ0ZDNEY2RkU5AA==", "timestamp": "1768066428", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:03:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:03:50] [INFO] Sending instructions to 917202000200 [2026-01-10 23:03:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:03:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:03:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "18fe93b228ff4ea7822e64763fd500fb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:03:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:03:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4MDYyMDBEQ0ZDNEY2RkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4MDYyMDBEQ0ZDNEY2RkU5AA==\",\"timestamp\":\"1768066428\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:03:50+05:30"} [2026-01-10 23:03:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4MDYyMDBEQ0ZDNEY2RkU5AA== [2026-01-10 23:03:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:03:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4MDYyMDBEQ0ZDNEY2RkU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjM4MDYyMDBEQ0ZDNEY2RkU5AA==\",\"timestamp\":\"1768066428\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:03:50+05:30"} [2026-01-10 23:03:51] [DEBUG] Ignoring event: delivered [2026-01-10 23:04:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:34:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMThGMTJDQUJGODBFOUIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMThGMTJDQUJGODBFOUIwAA==", "timestamp": "1768066464", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:04:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:04:26] [INFO] Sending instructions to 917202000200 [2026-01-10 23:04:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:04:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:04:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6d15754010c4874af46cd512b82c901", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:04:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMThGMTJDQUJGODBFOUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMThGMTJDQUJGODBFOUIwAA==\",\"timestamp\":\"1768066464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:29+05:30"} [2026-01-10 23:04:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMThGMTJDQUJGODBFOUIwAA== [2026-01-10 23:04:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMThGMTJDQUJGODBFOUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkIyMThGMTJDQUJGODBFOUIwAA==\",\"timestamp\":\"1768066464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:29+05:30"} [2026-01-10 23:04:30] [DEBUG] Ignoring event: delivered [2026-01-10 23:04:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:34:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGMTZEMzBBMTk0MjU0Njk5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGMTZEMzBBMTk0MjU0Njk5AA==", "timestamp": "1768066470", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:04:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:04:31] [INFO] Sending instructions to 917202000200 [2026-01-10 23:04:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:04:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:04:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cf4f2270586341a58af691430b5a0b72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:04:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGMTZEMzBBMTk0MjU0Njk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGMTZEMzBBMTk0MjU0Njk5AA==\",\"timestamp\":\"1768066470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:35+05:30"} [2026-01-10 23:04:36] [DEBUG] Ignoring event: delivered [2026-01-10 23:04:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGMTZEMzBBMTk0MjU0Njk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGMTZEMzBBMTk0MjU0Njk5AA==\",\"timestamp\":\"1768066470\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:35+05:30"} [2026-01-10 23:04:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTBGMTZEMzBBMTk0MjU0Njk5AA== [2026-01-10 23:04:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:34:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4MjQ0NUMyRkU3ODk1N0YwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4MjQ0NUMyRkU3ODk1N0YwAA==", "timestamp": "1768066475", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:04:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:04:37] [INFO] Sending instructions to 917202000200 [2026-01-10 23:04:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:04:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:04:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "30a752f3a21a452e8de97eac4dd4da16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:04:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4MjQ0NUMyRkU3ODk1N0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4MjQ0NUMyRkU3ODk1N0YwAA==\",\"timestamp\":\"1768066475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:41+05:30"} [2026-01-10 23:04:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4MjQ0NUMyRkU3ODk1N0YwAA== [2026-01-10 23:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4MjQ0NUMyRkU3ODk1N0YwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUU4MjQ0NUMyRkU3ODk1N0YwAA==\",\"timestamp\":\"1768066475\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:41+05:30"} [2026-01-10 23:04:42] [DEBUG] Ignoring event: delivered [2026-01-10 23:04:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:34:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QTJFMjY3QUIxMTNFMDQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QTJFMjY3QUIxMTNFMDQ3AA==", "timestamp": "1768066480", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:04:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:04:42] [INFO] Sending instructions to 917202000200 [2026-01-10 23:04:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:04:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:04:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5fe59d7a27ce4836a9fbe1262dddb10b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QTJFMjY3QUIxMTNFMDQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QTJFMjY3QUIxMTNFMDQ3AA==\",\"timestamp\":\"1768066480\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:42+05:30"} [2026-01-10 23:04:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QTJFMjY3QUIxMTNFMDQ3AA== [2026-01-10 23:04:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QTJFMjY3QUIxMTNFMDQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg4QTJFMjY3QUIxMTNFMDQ3AA==\",\"timestamp\":\"1768066480\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:42+05:30"} [2026-01-10 23:04:42] [DEBUG] Ignoring event: delivered [2026-01-10 23:04:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:34:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwNTY5RDZDMUQ3RDlCMTUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwNTY5RDZDMUQ3RDlCMTUyAA==", "timestamp": "1768066485", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:04:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:04:46] [INFO] Sending instructions to 917202000200 [2026-01-10 23:04:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:04:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:04:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d09ca112da142f1a7e1f0ad8f1383c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:04:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwNTY5RDZDMUQ3RDlCMTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwNTY5RDZDMUQ3RDlCMTUyAA==\",\"timestamp\":\"1768066485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:47+05:30"} [2026-01-10 23:04:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwNTY5RDZDMUQ3RDlCMTUyAA== [2026-01-10 23:04:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwNTY5RDZDMUQ3RDlCMTUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTgwNTY5RDZDMUQ3RDlCMTUyAA==\",\"timestamp\":\"1768066485\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:47+05:30"} [2026-01-10 23:04:48] [DEBUG] Ignoring event: delivered [2026-01-10 23:04:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:34:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCNzgyQTU4NTU4NkIxQTc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCNzgyQTU4NTU4NkIxQTc3AA==", "timestamp": "1768066490", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:04:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:04:52] [INFO] Sending instructions to 917202000200 [2026-01-10 23:04:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:04:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:04:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "60442471e7cb4c43aba961b78633047c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:04:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCNzgyQTU4NTU4NkIxQTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCNzgyQTU4NTU4NkIxQTc3AA==\",\"timestamp\":\"1768066490\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:53+05:30"} [2026-01-10 23:04:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCNzgyQTU4NTU4NkIxQTc3AA== [2026-01-10 23:04:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:04:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCNzgyQTU4NTU4NkIxQTc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjNCNzgyQTU4NTU4NkIxQTc3AA==\",\"timestamp\":\"1768066490\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:04:53+05:30"} [2026-01-10 23:04:54] [DEBUG] Ignoring event: delivered [2026-01-10 23:05:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:35:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3MzA4RUUwMEE4MDZBN0RGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3MzA4RUUwMEE4MDZBN0RGAA==", "timestamp": "1768066526", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:05:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:05:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:05:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:05:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:05:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d9d0b0acf4e4551ae8b2762a9691d8e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:05:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:05:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3MzA4RUUwMEE4MDZBN0RGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3MzA4RUUwMEE4MDZBN0RGAA==\",\"timestamp\":\"1768066526\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:05:30+05:30"} [2026-01-10 23:05:31] [DEBUG] Ignoring event: delivered [2026-01-10 23:05:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:05:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3MzA4RUUwMEE4MDZBN0RGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3MzA4RUUwMEE4MDZBN0RGAA==\",\"timestamp\":\"1768066526\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:05:30+05:30"} [2026-01-10 23:05:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTg3MzA4RUUwMEE4MDZBN0RGAA== [2026-01-10 23:05:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:35:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQjVCQzU1MkIxMzUyODNEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQjVCQzU1MkIxMzUyODNEAA==", "timestamp": "1768066531", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:05:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:05:33] [INFO] Sending instructions to 917202000200 [2026-01-10 23:05:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:05:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:05:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "89632d51a5b047d9bf0f05e4a7edf766", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:05:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:05:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQjVCQzU1MkIxMzUyODNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQjVCQzU1MkIxMzUyODNEAA==\",\"timestamp\":\"1768066531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:05:35+05:30"} [2026-01-10 23:05:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQjVCQzU1MkIxMzUyODNEAA== [2026-01-10 23:05:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:05:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQjVCQzU1MkIxMzUyODNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzIzQjVCQzU1MkIxMzUyODNEAA==\",\"timestamp\":\"1768066531\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:05:35+05:30"} [2026-01-10 23:05:35] [DEBUG] Ignoring event: delivered [2026-01-10 23:06:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:36:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGN0FFREI0NEFFMDY1NjUyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGN0FFREI0NEFFMDY1NjUyAA==", "timestamp": "1768066567", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:06:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:06:09] [INFO] Sending instructions to 917202000200 [2026-01-10 23:06:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:06:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:06:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "95488746c0484c0cbbf1916021d5eb91", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:06:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGN0FFREI0NEFFMDY1NjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGN0FFREI0NEFFMDY1NjUyAA==\",\"timestamp\":\"1768066567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:06:10+05:30"} [2026-01-10 23:06:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGN0FFREI0NEFFMDY1NjUyAA== [2026-01-10 23:06:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:06:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGN0FFREI0NEFFMDY1NjUyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTVGN0FFREI0NEFFMDY1NjUyAA==\",\"timestamp\":\"1768066567\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:06:10+05:30"} [2026-01-10 23:06:10] [DEBUG] Ignoring event: delivered [2026-01-10 23:06:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:36:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzFENzQwNkMyMTIyNzA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzFENzQwNkMyMTIyNzA1AA==", "timestamp": "1768066573", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:06:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:06:15] [INFO] Sending instructions to 917202000200 [2026-01-10 23:06:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:06:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:06:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9922bd7c994e4d888ea1657b68bacfa0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:06:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:06:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzFENzQwNkMyMTIyNzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzFENzQwNkMyMTIyNzA1AA==\",\"timestamp\":\"1768066573\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:06:16+05:30"} [2026-01-10 23:06:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzFENzQwNkMyMTIyNzA1AA== [2026-01-10 23:06:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:06:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzFENzQwNkMyMTIyNzA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUVBMzFENzQwNkMyMTIyNzA1AA==\",\"timestamp\":\"1768066573\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:06:16+05:30"} [2026-01-10 23:06:16] [DEBUG] Ignoring event: delivered [2026-01-10 23:06:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:36:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU2MkQ5QzU3NTg2QzBDNTYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU2MkQ5QzU3NTg2QzBDNTYwAA==", "timestamp": "1768066578", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:06:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:06:20] [INFO] Sending instructions to 917202000200 [2026-01-10 23:06:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:06:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:06:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6178c6e63269493e8e2134fc89e0e9a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:06:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:06:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU2MkQ5QzU3NTg2QzBDNTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU2MkQ5QzU3NTg2QzBDNTYwAA==\",\"timestamp\":\"1768066578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:06:23+05:30"} [2026-01-10 23:06:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU2MkQ5QzU3NTg2QzBDNTYwAA== [2026-01-10 23:06:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:06:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU2MkQ5QzU3NTg2QzBDNTYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkU2MkQ5QzU3NTg2QzBDNTYwAA==\",\"timestamp\":\"1768066578\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:06:23+05:30"} [2026-01-10 23:06:23] [DEBUG] Ignoring event: delivered [2026-01-10 23:06:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:36:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxNTIyMUExRkY5QjkxNEZCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxNTIyMUExRkY5QjkxNEZCAA==", "timestamp": "1768066584", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:06:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:06:26] [INFO] Sending instructions to 917202000200 [2026-01-10 23:06:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:06:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:06:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b09806ce1bd149c790fdbb77ea072735", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:06:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:06:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxNTIyMUExRkY5QjkxNEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxNTIyMUExRkY5QjkxNEZCAA==\",\"timestamp\":\"1768066584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:06:28+05:30"} [2026-01-10 23:06:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxNTIyMUExRkY5QjkxNEZCAA== [2026-01-10 23:06:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:06:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxNTIyMUExRkY5QjkxNEZCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREIxNTIyMUExRkY5QjkxNEZCAA==\",\"timestamp\":\"1768066584\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:06:28+05:30"} [2026-01-10 23:06:29] [DEBUG] Ignoring event: delivered [2026-01-10 23:07:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:37:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RkMzQTZFNDA2N0U2QkEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RkMzQTZFNDA2N0U2QkEwAA==", "timestamp": "1768066620", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:07:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:07:02] [INFO] Sending instructions to 917202000200 [2026-01-10 23:07:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:07:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:07:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f0235cabe6924ac2a438a731ac43b1c2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:07:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RkMzQTZFNDA2N0U2QkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RkMzQTZFNDA2N0U2QkEwAA==\",\"timestamp\":\"1768066620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:05+05:30"} [2026-01-10 23:07:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RkMzQTZFNDA2N0U2QkEwAA== [2026-01-10 23:07:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RkMzQTZFNDA2N0U2QkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDI3RkMzQTZFNDA2N0U2QkEwAA==\",\"timestamp\":\"1768066620\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:05+05:30"} [2026-01-10 23:07:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:07:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:37:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQTgwRkUzOTFFOUQzQzZEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQTgwRkUzOTFFOUQzQzZEAA==", "timestamp": "1768066625", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:07:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:07:07] [INFO] Sending instructions to 917202000200 [2026-01-10 23:07:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:07:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:07:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a4a6799df5574b44a2a40e70f064cbc1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQTgwRkUzOTFFOUQzQzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQTgwRkUzOTFFOUQzQzZEAA==\",\"timestamp\":\"1768066625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:10+05:30"} [2026-01-10 23:07:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQTgwRkUzOTFFOUQzQzZEAA== [2026-01-10 23:07:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQTgwRkUzOTFFOUQzQzZEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUUzQTgwRkUzOTFFOUQzQzZEAA==\",\"timestamp\":\"1768066625\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:10+05:30"} [2026-01-10 23:07:10] [DEBUG] Ignoring event: delivered [2026-01-10 23:07:12] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:37:12", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4RUNGMjI1MzczQzUyNTRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4RUNGMjI1MzczQzUyNTRFAA==", "timestamp": "1768066631", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:07:12] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:07:12] [INFO] Sending instructions to 917202000200 [2026-01-10 23:07:12] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:07:12] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:07:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5489985aac224ebc87c2bc64da5680ba", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:07:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4RUNGMjI1MzczQzUyNTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4RUNGMjI1MzczQzUyNTRFAA==\",\"timestamp\":\"1768066631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:13+05:30"} [2026-01-10 23:07:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4RUNGMjI1MzczQzUyNTRFAA== [2026-01-10 23:07:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:12+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4RUNGMjI1MzczQzUyNTRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTA4RUNGMjI1MzczQzUyNTRFAA==\",\"timestamp\":\"1768066631\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:13+05:30"} [2026-01-10 23:07:13] [DEBUG] Ignoring event: delivered [2026-01-10 23:07:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:37:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEMkJDMjEzMDczMThDMTA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEMkJDMjEzMDczMThDMTA4AA==", "timestamp": "1768066667", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:07:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:07:48] [INFO] Sending instructions to 917202000200 [2026-01-10 23:07:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:07:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:07:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b6421f28e144be294aff7086486260a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:07:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEMkJDMjEzMDczMThDMTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEMkJDMjEzMDczMThDMTA4AA==\",\"timestamp\":\"1768066667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:51+05:30"} [2026-01-10 23:07:52] [DEBUG] Ignoring event: delivered [2026-01-10 23:07:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEMkJDMjEzMDczMThDMTA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEMkJDMjEzMDczMThDMTA4AA==\",\"timestamp\":\"1768066667\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:51+05:30"} [2026-01-10 23:07:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJEMkJDMjEzMDczMThDMTA4AA== [2026-01-10 23:07:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:37:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NjJDRTAyQURBQzY2NTYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NjJDRTAyQURBQzY2NTYzAA==", "timestamp": "1768066672", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:07:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:07:54] [INFO] Sending instructions to 917202000200 [2026-01-10 23:07:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:07:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:07:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4014c7d18a2490ca8a57754a421d309", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:07:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NjJDRTAyQURBQzY2NTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NjJDRTAyQURBQzY2NTYzAA==\",\"timestamp\":\"1768066672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:54+05:30"} [2026-01-10 23:07:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NjJDRTAyQURBQzY2NTYzAA== [2026-01-10 23:07:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NjJDRTAyQURBQzY2NTYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkM0NjJDRTAyQURBQzY2NTYzAA==\",\"timestamp\":\"1768066672\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:07:54+05:30"} [2026-01-10 23:07:55] [DEBUG] Ignoring event: delivered [2026-01-10 23:07:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:37:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFNjNCQUMwN0ZDNEY0RjBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFNjNCQUMwN0ZDNEY0RjBBAA==", "timestamp": "1768066677", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:07:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:07:59] [INFO] Sending instructions to 917202000200 [2026-01-10 23:07:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:07:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:07:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9827c50a3e6c4f8f87ec5f9e94fc6de4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:08:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFNjNCQUMwN0ZDNEY0RjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFNjNCQUMwN0ZDNEY0RjBBAA==\",\"timestamp\":\"1768066677\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:02+05:30"} [2026-01-10 23:08:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFNjNCQUMwN0ZDNEY0RjBBAA== [2026-01-10 23:08:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:07:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFNjNCQUMwN0ZDNEY0RjBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBFNjNCQUMwN0ZDNEY0RjBBAA==\",\"timestamp\":\"1768066677\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:02+05:30"} [2026-01-10 23:08:03] [DEBUG] Ignoring event: delivered [2026-01-10 23:08:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:38:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MzkxMDRBRDI2MzBBNzQzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MzkxMDRBRDI2MzBBNzQzAA==", "timestamp": "1768066683", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:08:04] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:08:04] [INFO] Sending instructions to 917202000200 [2026-01-10 23:08:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:08:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:08:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "721768ae54c842a088cffae81c2c3a26", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:08:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:08:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MzkxMDRBRDI2MzBBNzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MzkxMDRBRDI2MzBBNzQzAA==\",\"timestamp\":\"1768066683\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:05+05:30"} [2026-01-10 23:08:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MzkxMDRBRDI2MzBBNzQzAA== [2026-01-10 23:08:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:08:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MzkxMDRBRDI2MzBBNzQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzk4MzkxMDRBRDI2MzBBNzQzAA==\",\"timestamp\":\"1768066683\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:05+05:30"} [2026-01-10 23:08:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:08:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:38:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTg1QTYwMTU5QUI1QUQzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTg1QTYwMTU5QUI1QUQzAA==", "timestamp": "1768066719", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:08:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:08:41] [INFO] Sending instructions to 917202000200 [2026-01-10 23:08:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:08:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:08:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "be90d3e60a4947c38f0cfab2cfbf4cfc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:08:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTg1QTYwMTU5QUI1QUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTg1QTYwMTU5QUI1QUQzAA==\",\"timestamp\":\"1768066719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:41+05:30"} [2026-01-10 23:08:41] [DEBUG] Ignoring event: delivered [2026-01-10 23:08:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:08:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTg1QTYwMTU5QUI1QUQzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTg1QTYwMTU5QUI1QUQzAA==\",\"timestamp\":\"1768066719\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:41+05:30"} [2026-01-10 23:08:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc1OTg1QTYwMTU5QUI1QUQzAA== [2026-01-10 23:08:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:38:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGQkQwNzhBQkI0OENDMUJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGQkQwNzhBQkI0OENDMUJFAA==", "timestamp": "1768066724", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:08:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:08:46] [INFO] Sending instructions to 917202000200 [2026-01-10 23:08:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:08:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:08:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9e1b1f0838bb4b0bb59f956b33ff314e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:08:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGQkQwNzhBQkI0OENDMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGQkQwNzhBQkI0OENDMUJFAA==\",\"timestamp\":\"1768066724\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:47+05:30"} [2026-01-10 23:08:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGQkQwNzhBQkI0OENDMUJFAA== [2026-01-10 23:08:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:08:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGQkQwNzhBQkI0OENDMUJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDVGQkQwNzhBQkI0OENDMUJFAA==\",\"timestamp\":\"1768066724\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:47+05:30"} [2026-01-10 23:08:48] [DEBUG] Ignoring event: delivered [2026-01-10 23:08:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:38:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNzEzODM5NzE5MzBBN0U1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNzEzODM5NzE5MzBBN0U1AA==", "timestamp": "1768066729", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:08:51] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:08:51] [INFO] Sending instructions to 917202000200 [2026-01-10 23:08:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:08:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:08:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c5fb2271e1b4ae1b2ba1dcea4c544d1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:08:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:08:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNzEzODM5NzE5MzBBN0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNzEzODM5NzE5MzBBN0U1AA==\",\"timestamp\":\"1768066729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:53+05:30"} [2026-01-10 23:08:53] [DEBUG] Ignoring event: delivered [2026-01-10 23:08:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:08:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNzEzODM5NzE5MzBBN0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNzEzODM5NzE5MzBBN0U1AA==\",\"timestamp\":\"1768066729\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:08:53+05:30"} [2026-01-10 23:08:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQyNzEzODM5NzE5MzBBN0U1AA== [2026-01-10 23:09:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:39:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3NEVGMjJFNzE0QzI5QUQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3NEVGMjJFNzE0QzI5QUQ2AA==", "timestamp": "1768066766", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:09:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:09:27] [INFO] Sending instructions to 917202000200 [2026-01-10 23:09:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:09:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:09:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8d59c9c5f364ca7bbfcdf3664c1fd19", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:09:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:09:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3NEVGMjJFNzE0QzI5QUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3NEVGMjJFNzE0QzI5QUQ2AA==\",\"timestamp\":\"1768066766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:09:28+05:30"} [2026-01-10 23:09:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3NEVGMjJFNzE0QzI5QUQ2AA== [2026-01-10 23:09:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:09:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3NEVGMjJFNzE0QzI5QUQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0Q3NEVGMjJFNzE0QzI5QUQ2AA==\",\"timestamp\":\"1768066766\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:09:28+05:30"} [2026-01-10 23:09:30] [DEBUG] Ignoring event: delivered [2026-01-10 23:09:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:39:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBOUE3MDM3QkNDQTg1N0RBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBOUE3MDM3QkNDQTg1N0RBAA==", "timestamp": "1768066771", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:09:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:09:33] [INFO] Sending instructions to 917202000200 [2026-01-10 23:09:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:09:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:09:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4e61183d33f94f748b77516a43bcccd0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:09:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:09:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBOUE3MDM3QkNDQTg1N0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBOUE3MDM3QkNDQTg1N0RBAA==\",\"timestamp\":\"1768066771\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:09:36+05:30"} [2026-01-10 23:09:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBOUE3MDM3QkNDQTg1N0RBAA== [2026-01-10 23:09:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:09:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBOUE3MDM3QkNDQTg1N0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBOUE3MDM3QkNDQTg1N0RBAA==\",\"timestamp\":\"1768066771\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:09:36+05:30"} [2026-01-10 23:09:37] [DEBUG] Ignoring event: delivered [2026-01-10 23:09:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:39:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzNEFFRTczQTJERkJDNDdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzNEFFRTczQTJERkJDNDdFAA==", "timestamp": "1768066776", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:09:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:09:38] [INFO] Sending instructions to 917202000200 [2026-01-10 23:09:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:09:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:09:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fe3372221eb49d6bbfad03450b9ad97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:09:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzNEFFRTczQTJERkJDNDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzNEFFRTczQTJERkJDNDdFAA==\",\"timestamp\":\"1768066776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:09:39+05:30"} [2026-01-10 23:09:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzNEFFRTczQTJERkJDNDdFAA== [2026-01-10 23:09:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:09:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzNEFFRTczQTJERkJDNDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDAzNEFFRTczQTJERkJDNDdFAA==\",\"timestamp\":\"1768066776\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:09:39+05:30"} [2026-01-10 23:09:40] [DEBUG] Ignoring event: delivered [2026-01-10 23:09:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:39:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExMTdBMzRCQTk4RTdFRDZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExMTdBMzRCQTk4RTdFRDZBAA==", "timestamp": "1768066782", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:09:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:09:43] [INFO] Sending instructions to 917202000200 [2026-01-10 23:09:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:09:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:09:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bc4a009e44f43a2aa7bbf00e63e30bd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:09:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:09:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExMTdBMzRCQTk4RTdFRDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExMTdBMzRCQTk4RTdFRDZBAA==\",\"timestamp\":\"1768066782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:09:46+05:30"} [2026-01-10 23:09:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExMTdBMzRCQTk4RTdFRDZBAA== [2026-01-10 23:09:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:09:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExMTdBMzRCQTk4RTdFRDZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEExMTdBMzRCQTk4RTdFRDZBAA==\",\"timestamp\":\"1768066782\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:09:46+05:30"} [2026-01-10 23:09:47] [DEBUG] Ignoring event: delivered [2026-01-10 23:10:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:40:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDNTA2RUY2NTBDQTQyQTREAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDNTA2RUY2NTBDQTQyQTREAA==", "timestamp": "1768066818", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:10:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:10:19] [INFO] Sending instructions to 917202000200 [2026-01-10 23:10:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:10:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:10:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2749176ea5d9443897eb44592dd5c473", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:10:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:10:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDNTA2RUY2NTBDQTQyQTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDNTA2RUY2NTBDQTQyQTREAA==\",\"timestamp\":\"1768066818\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:10:20+05:30"} [2026-01-10 23:10:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDNTA2RUY2NTBDQTQyQTREAA== [2026-01-10 23:10:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:10:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDNTA2RUY2NTBDQTQyQTREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTJDNTA2RUY2NTBDQTQyQTREAA==\",\"timestamp\":\"1768066818\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:10:20+05:30"} [2026-01-10 23:10:21] [DEBUG] Ignoring event: delivered [2026-01-10 23:10:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:40:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjkwMTA2RTE5N0Y3QkYwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjkwMTA2RTE5N0Y3QkYwAA==", "timestamp": "1768066823", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:10:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:10:25] [INFO] Sending instructions to 917202000200 [2026-01-10 23:10:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:10:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:10:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "50ef0ef6d0074caeb15073ae18f9ee85", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:10:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:10:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjkwMTA2RTE5N0Y3QkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjkwMTA2RTE5N0Y3QkYwAA==\",\"timestamp\":\"1768066823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:10:25+05:30"} [2026-01-10 23:10:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjkwMTA2RTE5N0Y3QkYwAA== [2026-01-10 23:10:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:10:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjkwMTA2RTE5N0Y3QkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI5MjkwMTA2RTE5N0Y3QkYwAA==\",\"timestamp\":\"1768066823\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:10:25+05:30"} [2026-01-10 23:10:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:10:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:40:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMjIzQjRFNzc1MjBEQkYwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMjIzQjRFNzc1MjBEQkYwAA==", "timestamp": "1768066828", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:10:29] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:10:29] [INFO] Sending instructions to 917202000200 [2026-01-10 23:10:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:10:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:10:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8fda9bbd439541be9ac9073c687a864b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:10:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMjIzQjRFNzc1MjBEQkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMjIzQjRFNzc1MjBEQkYwAA==\",\"timestamp\":\"1768066828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:10:31+05:30"} [2026-01-10 23:10:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMjIzQjRFNzc1MjBEQkYwAA== [2026-01-10 23:10:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:10:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMjIzQjRFNzc1MjBEQkYwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDJGMjIzQjRFNzc1MjBEQkYwAA==\",\"timestamp\":\"1768066828\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:10:31+05:30"} [2026-01-10 23:10:32] [DEBUG] Ignoring event: delivered [2026-01-10 23:10:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:40:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxOTVFNDM0NzM1MzBFQzQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxOTVFNDM0NzM1MzBFQzQyAA==", "timestamp": "1768066833", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:10:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:10:34] [INFO] Sending instructions to 917202000200 [2026-01-10 23:10:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:10:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:10:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a93633582dd3472095a44f05de000aac", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:10:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxOTVFNDM0NzM1MzBFQzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxOTVFNDM0NzM1MzBFQzQyAA==\",\"timestamp\":\"1768066833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:10:37+05:30"} [2026-01-10 23:10:38] [DEBUG] Ignoring event: delivered [2026-01-10 23:10:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:10:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxOTVFNDM0NzM1MzBFQzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxOTVFNDM0NzM1MzBFQzQyAA==\",\"timestamp\":\"1768066833\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:10:37+05:30"} [2026-01-10 23:10:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkxOTVFNDM0NzM1MzBFQzQyAA== [2026-01-10 23:11:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:41:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNDVCN0YxQTVCODBCODJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNDVCN0YxQTVCODBCODJGAA==", "timestamp": "1768066868", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:11:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:11:10] [INFO] Sending instructions to 917202000200 [2026-01-10 23:11:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:11:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:11:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "879c9b8f91514530a504f516269ca063", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:11:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNDVCN0YxQTVCODBCODJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNDVCN0YxQTVCODBCODJGAA==\",\"timestamp\":\"1768066868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:11:11+05:30"} [2026-01-10 23:11:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNDVCN0YxQTVCODBCODJGAA== [2026-01-10 23:11:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:11:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNDVCN0YxQTVCODBCODJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdFNDVCN0YxQTVCODBCODJGAA==\",\"timestamp\":\"1768066868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:11:11+05:30"} [2026-01-10 23:11:12] [DEBUG] Ignoring event: delivered [2026-01-10 23:11:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:41:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMkM0Qjk5RkUwMDkxQzc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMkM0Qjk5RkUwMDkxQzc2AA==", "timestamp": "1768066874", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:11:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:11:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:11:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:11:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:11:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4c3d4d3e0f7c487db396f6dd33504dcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:11:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMkM0Qjk5RkUwMDkxQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMkM0Qjk5RkUwMDkxQzc2AA==\",\"timestamp\":\"1768066874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:11:16+05:30"} [2026-01-10 23:11:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMkM0Qjk5RkUwMDkxQzc2AA== [2026-01-10 23:11:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:11:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMkM0Qjk5RkUwMDkxQzc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRERGMkM0Qjk5RkUwMDkxQzc2AA==\",\"timestamp\":\"1768066874\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:11:16+05:30"} [2026-01-10 23:11:17] [DEBUG] Ignoring event: delivered [2026-01-10 23:11:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:41:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzQkIwOEI0NjJBMEVBMTVCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzQkIwOEI0NjJBMEVBMTVCAA==", "timestamp": "1768066879", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:11:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:11:21] [INFO] Sending instructions to 917202000200 [2026-01-10 23:11:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:11:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:11:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7d7f13123aa24144b561cd4674cff6a1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:11:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:11:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzQkIwOEI0NjJBMEVBMTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzQkIwOEI0NjJBMEVBMTVCAA==\",\"timestamp\":\"1768066879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:11:22+05:30"} [2026-01-10 23:11:23] [DEBUG] Ignoring event: delivered [2026-01-10 23:11:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:11:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzQkIwOEI0NjJBMEVBMTVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzQkIwOEI0NjJBMEVBMTVCAA==\",\"timestamp\":\"1768066879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:11:22+05:30"} [2026-01-10 23:11:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDkzQkIwOEI0NjJBMEVBMTVCAA== [2026-01-10 23:11:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:41:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3MTYzNEZGQ0UwQUE3MjA4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3MTYzNEZGQ0UwQUE3MjA4AA==", "timestamp": "1768066916", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:11:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:11:58] [INFO] Sending instructions to 917202000200 [2026-01-10 23:11:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:11:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:11:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8be27fc500d04662accd95cfb09ac6c7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:12:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:11:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3MTYzNEZGQ0UwQUE3MjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3MTYzNEZGQ0UwQUE3MjA4AA==\",\"timestamp\":\"1768066916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:00+05:30"} [2026-01-10 23:12:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3MTYzNEZGQ0UwQUE3MjA4AA== [2026-01-10 23:12:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:11:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3MTYzNEZGQ0UwQUE3MjA4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0I3MTYzNEZGQ0UwQUE3MjA4AA==\",\"timestamp\":\"1768066916\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:00+05:30"} [2026-01-10 23:12:01] [DEBUG] Ignoring event: delivered [2026-01-10 23:12:03] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:42:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1N0ExOTIwNjAyQ0MwQTExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1N0ExOTIwNjAyQ0MwQTExAA==", "timestamp": "1768066921", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:12:03] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:12:03] [INFO] Sending instructions to 917202000200 [2026-01-10 23:12:03] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:12:03] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:12:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8b6a5f8d46b4a14b51260e76cb69bcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:12:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1N0ExOTIwNjAyQ0MwQTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1N0ExOTIwNjAyQ0MwQTExAA==\",\"timestamp\":\"1768066921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:03+05:30"} [2026-01-10 23:12:03] [DEBUG] Ignoring event: delivered [2026-01-10 23:12:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1N0ExOTIwNjAyQ0MwQTExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1N0ExOTIwNjAyQ0MwQTExAA==\",\"timestamp\":\"1768066921\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:03+05:30"} [2026-01-10 23:12:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTI1N0ExOTIwNjAyQ0MwQTExAA== [2026-01-10 23:12:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:42:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMEJDMjlCMkM5MDRDOTM0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMEJDMjlCMkM5MDRDOTM0AA==", "timestamp": "1768066926", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:12:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:12:08] [INFO] Sending instructions to 917202000200 [2026-01-10 23:12:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:12:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:12:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8c37ae717752404db7dac886261fce58", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:12:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMEJDMjlCMkM5MDRDOTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMEJDMjlCMkM5MDRDOTM0AA==\",\"timestamp\":\"1768066926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:10+05:30"} [2026-01-10 23:12:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMEJDMjlCMkM5MDRDOTM0AA== [2026-01-10 23:12:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMEJDMjlCMkM5MDRDOTM0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjcxMEJDMjlCMkM5MDRDOTM0AA==\",\"timestamp\":\"1768066926\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:10+05:30"} [2026-01-10 23:12:11] [DEBUG] Ignoring event: delivered [2026-01-10 23:12:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:42:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NkNGOUY1MDFEQUY2QzZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NkNGOUY1MDFEQUY2QzZFAA==", "timestamp": "1768066963", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:12:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:12:44] [INFO] Sending instructions to 917202000200 [2026-01-10 23:12:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:12:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:12:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1fa0890262cd4c2da3a5c1de8391bbb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NkNGOUY1MDFEQUY2QzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NkNGOUY1MDFEQUY2QzZFAA==\",\"timestamp\":\"1768066963\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:45+05:30"} [2026-01-10 23:12:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NkNGOUY1MDFEQUY2QzZFAA== [2026-01-10 23:12:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NkNGOUY1MDFEQUY2QzZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NkNGOUY1MDFEQUY2QzZFAA==\",\"timestamp\":\"1768066963\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:45+05:30"} [2026-01-10 23:12:46] [DEBUG] Ignoring event: delivered [2026-01-10 23:12:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:42:50", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzQTU3MDA3MThFQTI3NjlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzQTU3MDA3MThFQTI3NjlCAA==", "timestamp": "1768066968", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:12:50] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:12:50] [INFO] Sending instructions to 917202000200 [2026-01-10 23:12:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:12:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:12:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6103ae48273e44c4b9a1a1d69fda051c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:12:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzQTU3MDA3MThFQTI3NjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzQTU3MDA3MThFQTI3NjlCAA==\",\"timestamp\":\"1768066968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:53+05:30"} [2026-01-10 23:12:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzQTU3MDA3MThFQTI3NjlCAA== [2026-01-10 23:12:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:50+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzQTU3MDA3MThFQTI3NjlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREEzQTU3MDA3MThFQTI3NjlCAA==\",\"timestamp\":\"1768066968\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:53+05:30"} [2026-01-10 23:12:53] [DEBUG] Ignoring event: delivered [2026-01-10 23:12:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:42:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MjdCNDA0NTJBNTg1MDEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MjdCNDA0NTJBNTg1MDEwAA==", "timestamp": "1768066974", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:12:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:12:56] [INFO] Sending instructions to 917202000200 [2026-01-10 23:12:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:12:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:12:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9b55ab2fa724c9580e4a7c5b7b452e8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MjdCNDA0NTJBNTg1MDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MjdCNDA0NTJBNTg1MDEwAA==\",\"timestamp\":\"1768066974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:56+05:30"} [2026-01-10 23:12:57] [DEBUG] Ignoring event: delivered [2026-01-10 23:12:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:12:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MjdCNDA0NTJBNTg1MDEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MjdCNDA0NTJBNTg1MDEwAA==\",\"timestamp\":\"1768066974\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:12:56+05:30"} [2026-01-10 23:12:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MjdCNDA0NTJBNTg1MDEwAA== [2026-01-10 23:13:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:43:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VFQTNCQzM3OEZGMUUwNjY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VFQTNCQzM3OEZGMUUwNjY0AA==", "timestamp": "1768066979", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:13:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:13:01] [INFO] Sending instructions to 917202000200 [2026-01-10 23:13:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:13:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:13:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8864a4787b4a4a3bba80220fc6d04a2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VFQTNCQzM3OEZGMUUwNjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VFQTNCQzM3OEZGMUUwNjY0AA==\",\"timestamp\":\"1768066979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:06+05:30"} [2026-01-10 23:13:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VFQTNCQzM3OEZGMUUwNjY0AA== [2026-01-10 23:13:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VFQTNCQzM3OEZGMUUwNjY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0VFQTNCQzM3OEZGMUUwNjY0AA==\",\"timestamp\":\"1768066979\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:06+05:30"} [2026-01-10 23:13:07] [DEBUG] Ignoring event: delivered [2026-01-10 23:13:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:43:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDRjAwQTEzRjdDQjc2NEI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDRjAwQTEzRjdDQjc2NEI5AA==", "timestamp": "1768067015", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:13:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:13:37] [INFO] Sending instructions to 917202000200 [2026-01-10 23:13:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:13:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:13:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b724fc914c24c6aa49c6a741c53d395", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:13:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDRjAwQTEzRjdDQjc2NEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDRjAwQTEzRjdDQjc2NEI5AA==\",\"timestamp\":\"1768067015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:39+05:30"} [2026-01-10 23:13:40] [DEBUG] Ignoring event: delivered [2026-01-10 23:13:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDRjAwQTEzRjdDQjc2NEI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDRjAwQTEzRjdDQjc2NEI5AA==\",\"timestamp\":\"1768067015\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:39+05:30"} [2026-01-10 23:13:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkNDRjAwQTEzRjdDQjc2NEI5AA== [2026-01-10 23:13:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:43:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQTUzRkY0QjQ1NEUxOENGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQTUzRkY0QjQ1NEUxOENGAA==", "timestamp": "1768067021", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:13:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:13:43] [INFO] Sending instructions to 917202000200 [2026-01-10 23:13:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:13:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:13:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "591ebf918fac41308026a280964a457a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQTUzRkY0QjQ1NEUxOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQTUzRkY0QjQ1NEUxOENGAA==\",\"timestamp\":\"1768067021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:43+05:30"} [2026-01-10 23:13:44] [DEBUG] Ignoring event: delivered [2026-01-10 23:13:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQTUzRkY0QjQ1NEUxOENGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQTUzRkY0QjQ1NEUxOENGAA==\",\"timestamp\":\"1768067021\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:43+05:30"} [2026-01-10 23:13:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTNEQTUzRkY0QjQ1NEUxOENGAA== [2026-01-10 23:13:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:43:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCRTJFNzBDMDEyRTgzNUU4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCRTJFNzBDMDEyRTgzNUU4AA==", "timestamp": "1768067026", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:13:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:13:48] [INFO] Sending instructions to 917202000200 [2026-01-10 23:13:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:13:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:13:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "691d06b33a5e4e3d83d57ef7116f655b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:13:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCRTJFNzBDMDEyRTgzNUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCRTJFNzBDMDEyRTgzNUU4AA==\",\"timestamp\":\"1768067026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:51+05:30"} [2026-01-10 23:13:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCRTJFNzBDMDEyRTgzNUU4AA== [2026-01-10 23:13:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCRTJFNzBDMDEyRTgzNUU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjBCRTJFNzBDMDEyRTgzNUU4AA==\",\"timestamp\":\"1768067026\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:51+05:30"} [2026-01-10 23:13:52] [DEBUG] Ignoring event: delivered [2026-01-10 23:13:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:43:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBREZGNDI0NDkxNTgzOTk3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBREZGNDI0NDkxNTgzOTk3AA==", "timestamp": "1768067031", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:13:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:13:53] [INFO] Sending instructions to 917202000200 [2026-01-10 23:13:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:13:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:13:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06df1bd750d64182b23c07629a2b6602", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:13:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBREZGNDI0NDkxNTgzOTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBREZGNDI0NDkxNTgzOTk3AA==\",\"timestamp\":\"1768067031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:55+05:30"} [2026-01-10 23:13:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBREZGNDI0NDkxNTgzOTk3AA== [2026-01-10 23:13:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBREZGNDI0NDkxNTgzOTk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRENBREZGNDI0NDkxNTgzOTk3AA==\",\"timestamp\":\"1768067031\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:13:55+05:30"} [2026-01-10 23:13:56] [DEBUG] Ignoring event: delivered [2026-01-10 23:13:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:43:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NDEyOTUxRjlBQjE5MTQ2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NDEyOTUxRjlBQjE5MTQ2AA==", "timestamp": "1768067037", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:13:59] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:13:59] [INFO] Sending instructions to 917202000200 [2026-01-10 23:13:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:13:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:13:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9b255bbaf5e4c8fbf9463f43604eaaf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NDEyOTUxRjlBQjE5MTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NDEyOTUxRjlBQjE5MTQ2AA==\",\"timestamp\":\"1768067037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:14:03+05:30"} [2026-01-10 23:14:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NDEyOTUxRjlBQjE5MTQ2AA== [2026-01-10 23:14:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:13:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NDEyOTUxRjlBQjE5MTQ2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUQ1NDEyOTUxRjlBQjE5MTQ2AA==\",\"timestamp\":\"1768067037\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:14:03+05:30"} [2026-01-10 23:14:03] [DEBUG] Ignoring event: delivered [2026-01-10 23:14:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:44:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFDREU4N0QxRjE0M0JCMDU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFDREU4N0QxRjE0M0JCMDU4AA==", "timestamp": "1768067042", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:14:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:14:04] [INFO] Sending instructions to 917202000200 [2026-01-10 23:14:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:14:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:14:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3b6299410f3d4d56b4dcdb4625797856", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:14:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:14:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFDREU4N0QxRjE0M0JCMDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFDREU4N0QxRjE0M0JCMDU4AA==\",\"timestamp\":\"1768067042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:14:05+05:30"} [2026-01-10 23:14:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFDREU4N0QxRjE0M0JCMDU4AA== [2026-01-10 23:14:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:14:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFDREU4N0QxRjE0M0JCMDU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTFDREU4N0QxRjE0M0JCMDU4AA==\",\"timestamp\":\"1768067042\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:14:05+05:30"} [2026-01-10 23:14:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:14:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:44:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5QUI4NERGMEFBNTE0NDg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5QUI4NERGMEFBNTE0NDg3AA==", "timestamp": "1768067078", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:14:39] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:14:39] [INFO] Sending instructions to 917202000200 [2026-01-10 23:14:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:14:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:14:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91d76abef22c48e7bd352bbb30a5fde2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:14:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:14:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5QUI4NERGMEFBNTE0NDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5QUI4NERGMEFBNTE0NDg3AA==\",\"timestamp\":\"1768067078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:14:41+05:30"} [2026-01-10 23:14:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5QUI4NERGMEFBNTE0NDg3AA== [2026-01-10 23:14:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:14:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5QUI4NERGMEFBNTE0NDg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTg5QUI4NERGMEFBNTE0NDg3AA==\",\"timestamp\":\"1768067078\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:14:41+05:30"} [2026-01-10 23:14:41] [DEBUG] Ignoring event: delivered [2026-01-10 23:14:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:44:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1RDBDODBDRTEyRkM1MEYxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1RDBDODBDRTEyRkM1MEYxAA==", "timestamp": "1768067083", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:14:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:14:45] [INFO] Sending instructions to 917202000200 [2026-01-10 23:14:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:14:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:14:45] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "759911f5e1484ca4a4fa0275082f89dd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:14:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:14:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1RDBDODBDRTEyRkM1MEYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1RDBDODBDRTEyRkM1MEYxAA==\",\"timestamp\":\"1768067083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:14:47+05:30"} [2026-01-10 23:14:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1RDBDODBDRTEyRkM1MEYxAA== [2026-01-10 23:14:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:14:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1RDBDODBDRTEyRkM1MEYxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDk1RDBDODBDRTEyRkM1MEYxAA==\",\"timestamp\":\"1768067083\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:14:47+05:30"} [2026-01-10 23:14:48] [DEBUG] Ignoring event: delivered [2026-01-10 23:15:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:45:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwODM3QTI4QjdCMDczNDJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwODM3QTI4QjdCMDczNDJFAA==", "timestamp": "1768067119", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:15:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:15:21] [INFO] Sending instructions to 917202000200 [2026-01-10 23:15:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:15:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:15:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "33a9b1bc36ea4a07824a8b1d23f5febd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:15:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:15:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwODM3QTI4QjdCMDczNDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwODM3QTI4QjdCMDczNDJFAA==\",\"timestamp\":\"1768067119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:15:23+05:30"} [2026-01-10 23:15:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwODM3QTI4QjdCMDczNDJFAA== [2026-01-10 23:15:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:15:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwODM3QTI4QjdCMDczNDJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjUwODM3QTI4QjdCMDczNDJFAA==\",\"timestamp\":\"1768067119\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:15:23+05:30"} [2026-01-10 23:15:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:15:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:45:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5Nzg0NjQ0RTZBODc1N0QzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5Nzg0NjQ0RTZBODc1N0QzAA==", "timestamp": "1768067124", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:15:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:15:26] [INFO] Sending instructions to 917202000200 [2026-01-10 23:15:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:15:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:15:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "03f3f520da824079b97943b6ad4d9d4f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:15:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5Nzg0NjQ0RTZBODc1N0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5Nzg0NjQ0RTZBODc1N0QzAA==\",\"timestamp\":\"1768067124\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:15:27+05:30"} [2026-01-10 23:15:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5Nzg0NjQ0RTZBODc1N0QzAA== [2026-01-10 23:15:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:15:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5Nzg0NjQ0RTZBODc1N0QzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjA5Nzg0NjQ0RTZBODc1N0QzAA==\",\"timestamp\":\"1768067124\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:15:27+05:30"} [2026-01-10 23:15:27] [DEBUG] Ignoring event: delivered [2026-01-10 23:15:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:45:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFBMjA0ODExNjI0MjIxNzJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFBMjA0ODExNjI0MjIxNzJGAA==", "timestamp": "1768067129", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:15:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:15:31] [INFO] Sending instructions to 917202000200 [2026-01-10 23:15:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:15:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:15:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:15:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFBMjA0ODExNjI0MjIxNzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFBMjA0ODExNjI0MjIxNzJGAA==\",\"timestamp\":\"1768067129\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:15:31+05:30"} [2026-01-10 23:15:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFBMjA0ODExNjI0MjIxNzJGAA== [2026-01-10 23:15:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:15:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFBMjA0ODExNjI0MjIxNzJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFBMjA0ODExNjI0MjIxNzJGAA==\",\"timestamp\":\"1768067129\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:15:31+05:30"} [2026-01-10 23:15:31] [DEBUG] Ignoring event: delivered [2026-01-10 23:15:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "827447b33e354df7a4eeb02db088879b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:15:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:45:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTU2MzIxMUMxQUE2NDI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTU2MzIxMUMxQUE2NDI5AA==", "timestamp": "1768067135", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:15:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:15:36] [INFO] Sending instructions to 917202000200 [2026-01-10 23:15:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:15:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:15:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a19d57f471484e9e94508ea8e898eeb1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:15:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:15:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTU2MzIxMUMxQUE2NDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTU2MzIxMUMxQUE2NDI5AA==\",\"timestamp\":\"1768067135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:15:37+05:30"} [2026-01-10 23:15:38] [DEBUG] Ignoring event: delivered [2026-01-10 23:15:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:15:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTU2MzIxMUMxQUE2NDI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTU2MzIxMUMxQUE2NDI5AA==\",\"timestamp\":\"1768067135\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:15:37+05:30"} [2026-01-10 23:15:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0YzOTU2MzIxMUMxQUE2NDI5AA== [2026-01-10 23:16:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:46:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3RTQyNTUzQjFCNzI4MEMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3RTQyNTUzQjFCNzI4MEMzAA==", "timestamp": "1768067171", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:16:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:16:13] [INFO] Sending instructions to 917202000200 [2026-01-10 23:16:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:16:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:16:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8e8ef000c7743c39402c5062762da1e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3RTQyNTUzQjFCNzI4MEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3RTQyNTUzQjFCNzI4MEMzAA==\",\"timestamp\":\"1768067171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:13+05:30"} [2026-01-10 23:16:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3RTQyNTUzQjFCNzI4MEMzAA== [2026-01-10 23:16:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3RTQyNTUzQjFCNzI4MEMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTU3RTQyNTUzQjFCNzI4MEMzAA==\",\"timestamp\":\"1768067171\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:13+05:30"} [2026-01-10 23:16:14] [DEBUG] Ignoring event: delivered [2026-01-10 23:16:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:46:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5MjMxMDc0NzY2MTczRjA1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5MjMxMDc0NzY2MTczRjA1AA==", "timestamp": "1768067176", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:16:18] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:16:18] [INFO] Sending instructions to 917202000200 [2026-01-10 23:16:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:16:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:16:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f92141a492f2411ca76cac8ec267c18d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:16:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5MjMxMDc0NzY2MTczRjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5MjMxMDc0NzY2MTczRjA1AA==\",\"timestamp\":\"1768067176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:18+05:30"} [2026-01-10 23:16:18] [DEBUG] Ignoring event: delivered [2026-01-10 23:16:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5MjMxMDc0NzY2MTczRjA1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5MjMxMDc0NzY2MTczRjA1AA==\",\"timestamp\":\"1768067176\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:18+05:30"} [2026-01-10 23:16:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M5MjMxMDc0NzY2MTczRjA1AA== [2026-01-10 23:16:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:46:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQkNFN0EwRjMxOTk5ODFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQkNFN0EwRjMxOTk5ODFCAA==", "timestamp": "1768067182", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:16:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:16:23] [INFO] Sending instructions to 917202000200 [2026-01-10 23:16:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:16:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:16:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a68ed1d833864c7b957345e0580cb174", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:16:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQkNFN0EwRjMxOTk5ODFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQkNFN0EwRjMxOTk5ODFCAA==\",\"timestamp\":\"1768067182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:24+05:30"} [2026-01-10 23:16:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:16:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQkNFN0EwRjMxOTk5ODFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQkNFN0EwRjMxOTk5ODFCAA==\",\"timestamp\":\"1768067182\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:24+05:30"} [2026-01-10 23:16:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjlDQkNFN0EwRjMxOTk5ODFCAA== [2026-01-10 23:16:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:46:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNEIxOTA0RjhBNEVFQkZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNEIxOTA0RjhBNEVFQkZFAA==", "timestamp": "1768067187", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:16:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:16:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:16:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:16:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:16:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8d0662ad94a4bf1a2eb2ef120d8e1db", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:16:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNEIxOTA0RjhBNEVFQkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNEIxOTA0RjhBNEVFQkZFAA==\",\"timestamp\":\"1768067187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:29+05:30"} [2026-01-10 23:16:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNEIxOTA0RjhBNEVFQkZFAA== [2026-01-10 23:16:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNEIxOTA0RjhBNEVFQkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwNEIxOTA0RjhBNEVFQkZFAA==\",\"timestamp\":\"1768067187\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:29+05:30"} [2026-01-10 23:16:29] [DEBUG] Ignoring event: delivered [2026-01-10 23:16:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:46:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUVBRDhCNjdGODFFMzhGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUVBRDhCNjdGODFFMzhGAA==", "timestamp": "1768067192", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:16:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:16:34] [INFO] Sending instructions to 917202000200 [2026-01-10 23:16:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:16:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:16:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a9e27397c67245f9857091e8c06b76a8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:16:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUVBRDhCNjdGODFFMzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUVBRDhCNjdGODFFMzhGAA==\",\"timestamp\":\"1768067192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:34+05:30"} [2026-01-10 23:16:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUVBRDhCNjdGODFFMzhGAA== [2026-01-10 23:16:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:16:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUVBRDhCNjdGODFFMzhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDRBNUVBRDhCNjdGODFFMzhGAA==\",\"timestamp\":\"1768067192\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:16:34+05:30"} [2026-01-10 23:16:34] [DEBUG] Ignoring event: delivered [2026-01-10 23:17:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:47:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRFODc3Mjg5MjgyNUMzOUFGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRFODc3Mjg5MjgyNUMzOUFGAA==", "timestamp": "1768067228", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:17:09] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:17:09] [INFO] Sending instructions to 917202000200 [2026-01-10 23:17:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:17:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:17:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f43bc86252fb4b998a2c49b02593359f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:17:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRFODc3Mjg5MjgyNUMzOUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRFODc3Mjg5MjgyNUMzOUFGAA==\",\"timestamp\":\"1768067228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:17:10+05:30"} [2026-01-10 23:17:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRFODc3Mjg5MjgyNUMzOUFGAA== [2026-01-10 23:17:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:17:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRFODc3Mjg5MjgyNUMzOUFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDRFODc3Mjg5MjgyNUMzOUFGAA==\",\"timestamp\":\"1768067228\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:17:10+05:30"} [2026-01-10 23:17:10] [DEBUG] Ignoring event: delivered [2026-01-10 23:17:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:47:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMzQ3OEFGQzREOTI4RDBBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMzQ3OEFGQzREOTI4RDBBAA==", "timestamp": "1768067233", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:17:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:17:15] [INFO] Sending instructions to 917202000200 [2026-01-10 23:17:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:17:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:17:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1012be23d741448ab768edbfb27c039c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:17:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMzQ3OEFGQzREOTI4RDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMzQ3OEFGQzREOTI4RDBBAA==\",\"timestamp\":\"1768067233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:17:16+05:30"} [2026-01-10 23:17:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMzQ3OEFGQzREOTI4RDBBAA== [2026-01-10 23:17:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:17:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMzQ3OEFGQzREOTI4RDBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMzMzQ3OEFGQzREOTI4RDBBAA==\",\"timestamp\":\"1768067233\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:17:16+05:30"} [2026-01-10 23:17:17] [DEBUG] Ignoring event: delivered [2026-01-10 23:17:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:47:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MzVFQzdCRDUyMTYwRkI3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MzVFQzdCRDUyMTYwRkI3AA==", "timestamp": "1768067238", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:17:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:17:20] [INFO] Sending instructions to 917202000200 [2026-01-10 23:17:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:17:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:17:20] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4807e039c00447e7b17df3154a92e8c9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:17:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:17:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MzVFQzdCRDUyMTYwRkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MzVFQzdCRDUyMTYwRkI3AA==\",\"timestamp\":\"1768067238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:17:22+05:30"} [2026-01-10 23:17:23] [DEBUG] Ignoring event: delivered [2026-01-10 23:17:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:17:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MzVFQzdCRDUyMTYwRkI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MzVFQzdCRDUyMTYwRkI3AA==\",\"timestamp\":\"1768067238\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:17:22+05:30"} [2026-01-10 23:17:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM4MzVFQzdCRDUyMTYwRkI3AA== [2026-01-10 23:17:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:47:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEQTZCOTVFRTlGOTNCM0U1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEQTZCOTVFRTlGOTNCM0U1AA==", "timestamp": "1768067274", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:17:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:17:56] [INFO] Sending instructions to 917202000200 [2026-01-10 23:17:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:17:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:17:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4d3161c09e664378a6fe739abca3a262", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:17:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:17:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEQTZCOTVFRTlGOTNCM0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEQTZCOTVFRTlGOTNCM0U1AA==\",\"timestamp\":\"1768067274\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:17:59+05:30"} [2026-01-10 23:17:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEQTZCOTVFRTlGOTNCM0U1AA== [2026-01-10 23:17:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:17:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEQTZCOTVFRTlGOTNCM0U1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTBEQTZCOTVFRTlGOTNCM0U1AA==\",\"timestamp\":\"1768067274\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:17:59+05:30"} [2026-01-10 23:17:59] [DEBUG] Ignoring event: delivered [2026-01-10 23:18:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:48:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZCMjdCQ0M0REY3RDFFMTIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZCMjdCQ0M0REY3RDFFMTIwAA==", "timestamp": "1768067280", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:18:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:18:02] [INFO] Sending instructions to 917202000200 [2026-01-10 23:18:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:18:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:18:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a8c49bdabb094824a2be324ef6d1db32", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:18:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZCMjdCQ0M0REY3RDFFMTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZCMjdCQ0M0REY3RDFFMTIwAA==\",\"timestamp\":\"1768067280\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:18:05+05:30"} [2026-01-10 23:18:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZCMjdCQ0M0REY3RDFFMTIwAA== [2026-01-10 23:18:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZCMjdCQ0M0REY3RDFFMTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0ZCMjdCQ0M0REY3RDFFMTIwAA==\",\"timestamp\":\"1768067280\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:18:05+05:30"} [2026-01-10 23:18:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:18:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:48:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2RkJGNERCMDk5NDZEMkFGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2RkJGNERCMDk5NDZEMkFGAA==", "timestamp": "1768067286", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:18:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:18:08] [INFO] Sending instructions to 917202000200 [2026-01-10 23:18:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:18:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:18:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cf12e7e10d94ed7a63b5e488d9d5282", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:18:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2RkJGNERCMDk5NDZEMkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2RkJGNERCMDk5NDZEMkFGAA==\",\"timestamp\":\"1768067286\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:18:09+05:30"} [2026-01-10 23:18:09] [DEBUG] Ignoring event: delivered [2026-01-10 23:18:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2RkJGNERCMDk5NDZEMkFGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2RkJGNERCMDk5NDZEMkFGAA==\",\"timestamp\":\"1768067286\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:18:09+05:30"} [2026-01-10 23:18:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI2RkJGNERCMDk5NDZEMkFGAA== [2026-01-10 23:18:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:48:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0QzkyOTg2RjE2Q0NCRDBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0QzkyOTg2RjE2Q0NCRDBGAA==", "timestamp": "1768067292", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:18:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:18:13] [INFO] Sending instructions to 917202000200 [2026-01-10 23:18:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:18:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:18:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b6af893fc8864ff98e30d8ef0520486f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:18:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0QzkyOTg2RjE2Q0NCRDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0QzkyOTg2RjE2Q0NCRDBGAA==\",\"timestamp\":\"1768067292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:18:16+05:30"} [2026-01-10 23:18:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0QzkyOTg2RjE2Q0NCRDBGAA== [2026-01-10 23:18:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0QzkyOTg2RjE2Q0NCRDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjE0QzkyOTg2RjE2Q0NCRDBGAA==\",\"timestamp\":\"1768067292\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:18:16+05:30"} [2026-01-10 23:18:18] [DEBUG] Ignoring event: delivered [2026-01-10 23:18:50] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:48:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0QzM5MzkzODUzRTI0MkVGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0QzM5MzkzODUzRTI0MkVGAA==", "timestamp": "1768067328", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:18:50] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:18:50] [INFO] Sending instructions to 917202000200 [2026-01-10 23:18:50] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:18:50] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:18:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2519d3b154e14690a09480930b538bfd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0QzM5MzkzODUzRTI0MkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0QzM5MzkzODUzRTI0MkVGAA==\",\"timestamp\":\"1768067328\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:18:51+05:30"} [2026-01-10 23:18:52] [DEBUG] Ignoring event: delivered [2026-01-10 23:18:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0QzM5MzkzODUzRTI0MkVGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0QzM5MzkzODUzRTI0MkVGAA==\",\"timestamp\":\"1768067328\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:18:51+05:30"} [2026-01-10 23:18:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREM0QzM5MzkzODUzRTI0MkVGAA== [2026-01-10 23:18:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:48:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGNjc2RThEQTcyOUJGRTBBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGNjc2RThEQTcyOUJGRTBBAA==", "timestamp": "1768067333", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:18:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:18:55] [INFO] Sending instructions to 917202000200 [2026-01-10 23:18:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:18:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:18:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c8d7275a2bd430aba6a7c9802695aee", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:19:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGNjc2RThEQTcyOUJGRTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGNjc2RThEQTcyOUJGRTBBAA==\",\"timestamp\":\"1768067333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:00+05:30"} [2026-01-10 23:19:01] [DEBUG] Ignoring event: delivered [2026-01-10 23:19:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:18:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGNjc2RThEQTcyOUJGRTBBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGNjc2RThEQTcyOUJGRTBBAA==\",\"timestamp\":\"1768067333\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:00+05:30"} [2026-01-10 23:19:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDBGNjc2RThEQTcyOUJGRTBBAA== [2026-01-10 23:19:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:49:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NDIyNkNGRUEyNzcyRkMxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NDIyNkNGRUEyNzcyRkMxAA==", "timestamp": "1768067339", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:19:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:19:01] [INFO] Sending instructions to 917202000200 [2026-01-10 23:19:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:19:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:19:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aea4ea57eaed4be7b5bde7f997f52840", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:19:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:19:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NDIyNkNGRUEyNzcyRkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NDIyNkNGRUEyNzcyRkMxAA==\",\"timestamp\":\"1768067339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:03+05:30"} [2026-01-10 23:19:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NDIyNkNGRUEyNzcyRkMxAA== [2026-01-10 23:19:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:19:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NDIyNkNGRUEyNzcyRkMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTY4NDIyNkNGRUEyNzcyRkMxAA==\",\"timestamp\":\"1768067339\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:04+05:30"} [2026-01-10 23:19:04] [DEBUG] Ignoring event: delivered [2026-01-10 23:19:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:49:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3OTlCMjI3RDkyREI4MjFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3OTlCMjI3RDkyREI4MjFDAA==", "timestamp": "1768067376", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:19:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:19:38] [INFO] Sending instructions to 917202000200 [2026-01-10 23:19:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:19:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:19:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "711b8a4a648c4f65ba39ad87cd00ae04", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:19:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:19:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3OTlCMjI3RDkyREI4MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3OTlCMjI3RDkyREI4MjFDAA==\",\"timestamp\":\"1768067376\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:42+05:30"} [2026-01-10 23:19:43] [DEBUG] Ignoring event: delivered [2026-01-10 23:19:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:19:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3OTlCMjI3RDkyREI4MjFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3OTlCMjI3RDkyREI4MjFDAA==\",\"timestamp\":\"1768067376\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:42+05:30"} [2026-01-10 23:19:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEY3OTlCMjI3RDkyREI4MjFDAA== [2026-01-10 23:19:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:49:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyRjA0OUI1QkFFODY2RDU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyRjA0OUI1QkFFODY2RDU5AA==", "timestamp": "1768067382", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:19:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:19:43] [INFO] Sending instructions to 917202000200 [2026-01-10 23:19:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:19:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:19:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d0d0e9c473a047d0a555c9eaf77d133e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:19:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:19:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyRjA0OUI1QkFFODY2RDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyRjA0OUI1QkFFODY2RDU5AA==\",\"timestamp\":\"1768067382\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:45+05:30"} [2026-01-10 23:19:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyRjA0OUI1QkFFODY2RDU5AA== [2026-01-10 23:19:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:19:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyRjA0OUI1QkFFODY2RDU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjAyRjA0OUI1QkFFODY2RDU5AA==\",\"timestamp\":\"1768067382\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:45+05:30"} [2026-01-10 23:19:46] [DEBUG] Ignoring event: delivered [2026-01-10 23:19:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:49:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEMDFDMUMxOUM4RTU2QjlDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEMDFDMUMxOUM4RTU2QjlDAA==", "timestamp": "1768067387", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:19:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:19:49] [INFO] Sending instructions to 917202000200 [2026-01-10 23:19:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:19:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:19:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8984b389e68464fae9c10b44bea443f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:19:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEMDFDMUMxOUM4RTU2QjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEMDFDMUMxOUM4RTU2QjlDAA==\",\"timestamp\":\"1768067387\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:50+05:30"} [2026-01-10 23:19:50] [DEBUG] Ignoring event: delivered [2026-01-10 23:19:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:19:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEMDFDMUMxOUM4RTU2QjlDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEMDFDMUMxOUM4RTU2QjlDAA==\",\"timestamp\":\"1768067387\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:19:50+05:30"} [2026-01-10 23:19:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUFEMDFDMUMxOUM4RTU2QjlDAA== [2026-01-10 23:20:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:50:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRUQyOTMzQzFCQzI0RTFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRUQyOTMzQzFCQzI0RTFFAA==", "timestamp": "1768067423", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:20:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:20:25] [INFO] Sending instructions to 917202000200 [2026-01-10 23:20:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:20:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:20:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cb18ef6e541a4383b03a471639571909", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:20:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRUQyOTMzQzFCQzI0RTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRUQyOTMzQzFCQzI0RTFFAA==\",\"timestamp\":\"1768067423\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:26+05:30"} [2026-01-10 23:20:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:20:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRUQyOTMzQzFCQzI0RTFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRUQyOTMzQzFCQzI0RTFFAA==\",\"timestamp\":\"1768067423\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:26+05:30"} [2026-01-10 23:20:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTIwRUQyOTMzQzFCQzI0RTFFAA== [2026-01-10 23:20:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:50:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI4NTg0NzIyRUI3MzA5MTdGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI4NTg0NzIyRUI3MzA5MTdGAA==", "timestamp": "1768067429", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:20:30] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:20:30] [INFO] Sending instructions to 917202000200 [2026-01-10 23:20:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:20:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:20:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dc28e0b913d94ad2bab962dbba502e22", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:20:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI4NTg0NzIyRUI3MzA5MTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI4NTg0NzIyRUI3MzA5MTdGAA==\",\"timestamp\":\"1768067429\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:32+05:30"} [2026-01-10 23:20:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI4NTg0NzIyRUI3MzA5MTdGAA== [2026-01-10 23:20:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI4NTg0NzIyRUI3MzA5MTdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI4NTg0NzIyRUI3MzA5MTdGAA==\",\"timestamp\":\"1768067429\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:32+05:30"} [2026-01-10 23:20:32] [DEBUG] Ignoring event: delivered [2026-01-10 23:20:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:50:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5OUI5QjhCMDNFQzk5QkJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5OUI5QjhCMDNFQzk5QkJFAA==", "timestamp": "1768067434", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:20:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:20:36] [INFO] Sending instructions to 917202000200 [2026-01-10 23:20:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:20:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:20:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b677269dc93e4c0696cb4ee0b1f5c679", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:20:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5OUI5QjhCMDNFQzk5QkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5OUI5QjhCMDNFQzk5QkJFAA==\",\"timestamp\":\"1768067434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:37+05:30"} [2026-01-10 23:20:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5OUI5QjhCMDNFQzk5QkJFAA== [2026-01-10 23:20:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5OUI5QjhCMDNFQzk5QkJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5OUI5QjhCMDNFQzk5QkJFAA==\",\"timestamp\":\"1768067434\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:37+05:30"} [2026-01-10 23:20:38] [DEBUG] Ignoring event: delivered [2026-01-10 23:20:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:50:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1ODZCNkQ2N0QyMUYxM0I2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1ODZCNkQ2N0QyMUYxM0I2AA==", "timestamp": "1768067439", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:20:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:20:41] [INFO] Sending instructions to 917202000200 [2026-01-10 23:20:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:20:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:20:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df33b6b03047447abc89c438deb6c2b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:20:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1ODZCNkQ2N0QyMUYxM0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1ODZCNkQ2N0QyMUYxM0I2AA==\",\"timestamp\":\"1768067439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:42+05:30"} [2026-01-10 23:20:43] [DEBUG] Ignoring event: delivered [2026-01-10 23:20:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1ODZCNkQ2N0QyMUYxM0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1ODZCNkQ2N0QyMUYxM0I2AA==\",\"timestamp\":\"1768067439\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:42+05:30"} [2026-01-10 23:20:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEE1ODZCNkQ2N0QyMUYxM0I2AA== [2026-01-10 23:20:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:50:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxRTVEODc4MUNFRDI5RTdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxRTVEODc4MUNFRDI5RTdFAA==", "timestamp": "1768067445", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:20:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:20:46] [INFO] Sending instructions to 917202000200 [2026-01-10 23:20:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:20:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:20:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9c3154b1b1d644529e1e5e88db5051e3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:20:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxRTVEODc4MUNFRDI5RTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxRTVEODc4MUNFRDI5RTdFAA==\",\"timestamp\":\"1768067445\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:48+05:30"} [2026-01-10 23:20:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxRTVEODc4MUNFRDI5RTdFAA== [2026-01-10 23:20:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:20:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxRTVEODc4MUNFRDI5RTdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIxRTVEODc4MUNFRDI5RTdFAA==\",\"timestamp\":\"1768067445\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:20:48+05:30"} [2026-01-10 23:20:49] [DEBUG] Ignoring event: delivered [2026-01-10 23:21:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:51:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5RDI4NDIyMTZBRDMyQTMwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5RDI4NDIyMTZBRDMyQTMwAA==", "timestamp": "1768067480", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:21:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:21:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:21:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:21:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:21:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "266a7a15ff6b4fe5875d76144db630cf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:21:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:21:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5RDI4NDIyMTZBRDMyQTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5RDI4NDIyMTZBRDMyQTMwAA==\",\"timestamp\":\"1768067480\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:21:23+05:30"} [2026-01-10 23:21:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5RDI4NDIyMTZBRDMyQTMwAA== [2026-01-10 23:21:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:21:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5RDI4NDIyMTZBRDMyQTMwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0U5RDI4NDIyMTZBRDMyQTMwAA==\",\"timestamp\":\"1768067480\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:21:23+05:30"} [2026-01-10 23:21:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:21:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:51:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFQ0YwQ0ExNTlFRDAwMkRBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFQ0YwQ0ExNTlFRDAwMkRBAA==", "timestamp": "1768067486", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:21:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:21:27] [INFO] Sending instructions to 917202000200 [2026-01-10 23:21:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:21:27] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:21:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aacdb528d1ee47f491dcc4e872814a67", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:21:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:21:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFQ0YwQ0ExNTlFRDAwMkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFQ0YwQ0ExNTlFRDAwMkRBAA==\",\"timestamp\":\"1768067486\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:21:28+05:30"} [2026-01-10 23:21:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFQ0YwQ0ExNTlFRDAwMkRBAA== [2026-01-10 23:21:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:21:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFQ0YwQ0ExNTlFRDAwMkRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODNFQ0YwQ0ExNTlFRDAwMkRBAA==\",\"timestamp\":\"1768067486\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:21:28+05:30"} [2026-01-10 23:21:28] [DEBUG] Ignoring event: delivered [2026-01-10 23:21:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:51:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzMjQyREU5MTI5MTVEMDVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzMjQyREU5MTI5MTVEMDVDAA==", "timestamp": "1768067491", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:21:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:21:33] [INFO] Sending instructions to 917202000200 [2026-01-10 23:21:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:21:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:21:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "faa40c847b774276b881450bee60d580", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:21:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:21:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzMjQyREU5MTI5MTVEMDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzMjQyREU5MTI5MTVEMDVDAA==\",\"timestamp\":\"1768067491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:21:34+05:30"} [2026-01-10 23:21:35] [DEBUG] Ignoring event: delivered [2026-01-10 23:21:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:21:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzMjQyREU5MTI5MTVEMDVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzMjQyREU5MTI5MTVEMDVDAA==\",\"timestamp\":\"1768067491\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:21:34+05:30"} [2026-01-10 23:21:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDYzMjQyREU5MTI5MTVEMDVDAA== [2026-01-10 23:22:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:52:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwODE3N0I2Q0YxMDg4NUM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwODE3N0I2Q0YxMDg4NUM3AA==", "timestamp": "1768067529", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:22:11] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:22:11] [INFO] Sending instructions to 917202000200 [2026-01-10 23:22:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:22:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:22:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ba7bea2bfb5c4714b9db302655c5d69a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:22:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:22:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwODE3N0I2Q0YxMDg4NUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwODE3N0I2Q0YxMDg4NUM3AA==\",\"timestamp\":\"1768067529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:22:14+05:30"} [2026-01-10 23:22:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwODE3N0I2Q0YxMDg4NUM3AA== [2026-01-10 23:22:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:22:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwODE3N0I2Q0YxMDg4NUM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREQwODE3N0I2Q0YxMDg4NUM3AA==\",\"timestamp\":\"1768067529\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:22:14+05:30"} [2026-01-10 23:22:15] [DEBUG] Ignoring event: delivered [2026-01-10 23:22:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:52:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVEQkFCM0Y3QjcyMzdDRTBFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVEQkFCM0Y3QjcyMzdDRTBFAA==", "timestamp": "1768067535", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:22:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:22:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:22:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:22:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:22:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c964afb97bb0443fbfcd0b441a23f338", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:22:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVEQkFCM0Y3QjcyMzdDRTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVEQkFCM0Y3QjcyMzdDRTBFAA==\",\"timestamp\":\"1768067535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:22:17+05:30"} [2026-01-10 23:22:18] [DEBUG] Ignoring event: delivered [2026-01-10 23:22:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:22:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVEQkFCM0Y3QjcyMzdDRTBFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVEQkFCM0Y3QjcyMzdDRTBFAA==\",\"timestamp\":\"1768067535\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:22:17+05:30"} [2026-01-10 23:22:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDVEQkFCM0Y3QjcyMzdDRTBFAA== [2026-01-10 23:22:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:52:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFQjMxNDY1NDk0NERFQkI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFQjMxNDY1NDk0NERFQkI4AA==", "timestamp": "1768067540", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:22:21] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:22:21] [INFO] Sending instructions to 917202000200 [2026-01-10 23:22:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:22:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:22:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3544c72b9582411e97801db8a3b2add2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:22:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFQjMxNDY1NDk0NERFQkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFQjMxNDY1NDk0NERFQkI4AA==\",\"timestamp\":\"1768067540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:22:21+05:30"} [2026-01-10 23:22:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFQjMxNDY1NDk0NERFQkI4AA== [2026-01-10 23:22:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:22:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFQjMxNDY1NDk0NERFQkI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTVFQjMxNDY1NDk0NERFQkI4AA==\",\"timestamp\":\"1768067540\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:22:21+05:30"} [2026-01-10 23:22:22] [DEBUG] Ignoring event: delivered [2026-01-10 23:22:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:52:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1RENEOTAyMjZERUM2MjE1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1RENEOTAyMjZERUM2MjE1AA==", "timestamp": "1768067545", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:22:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:22:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:22:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:22:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:22:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b855dc91680e41a1adb8268b9d62c07e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:22:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:22:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1RENEOTAyMjZERUM2MjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1RENEOTAyMjZERUM2MjE1AA==\",\"timestamp\":\"1768067545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:22:28+05:30"} [2026-01-10 23:22:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1RENEOTAyMjZERUM2MjE1AA== [2026-01-10 23:22:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:22:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1RENEOTAyMjZERUM2MjE1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUI1RENEOTAyMjZERUM2MjE1AA==\",\"timestamp\":\"1768067545\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:22:28+05:30"} [2026-01-10 23:22:29] [DEBUG] Ignoring event: delivered [2026-01-10 23:23:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:53:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDMDMzMEVBNkE1OTAyQjAzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDMDMzMEVBNkE1OTAyQjAzAA==", "timestamp": "1768067582", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:23:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:23:05] [INFO] Sending instructions to 917202000200 [2026-01-10 23:23:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:23:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:23:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a357f998d084a86b0588f16e383aa7d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:23:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDMDMzMEVBNkE1OTAyQjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDMDMzMEVBNkE1OTAyQjAzAA==\",\"timestamp\":\"1768067582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:23:07+05:30"} [2026-01-10 23:23:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDMDMzMEVBNkE1OTAyQjAzAA== [2026-01-10 23:23:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDMDMzMEVBNkE1OTAyQjAzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDJDMDMzMEVBNkE1OTAyQjAzAA==\",\"timestamp\":\"1768067582\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:23:07+05:30"} [2026-01-10 23:23:09] [DEBUG] Ignoring event: delivered [2026-01-10 23:23:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:53:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDY2MzYyRUE3REY5NTEzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDY2MzYyRUE3REY5NTEzAA==", "timestamp": "1768067589", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:23:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:23:11] [INFO] Sending instructions to 917202000200 [2026-01-10 23:23:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:23:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:23:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6f696f2c9e9d4d77980352005e1ca025", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:23:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDY2MzYyRUE3REY5NTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDY2MzYyRUE3REY5NTEzAA==\",\"timestamp\":\"1768067589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:23:12+05:30"} [2026-01-10 23:23:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDY2MzYyRUE3REY5NTEzAA== [2026-01-10 23:23:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDY2MzYyRUE3REY5NTEzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjhGRDY2MzYyRUE3REY5NTEzAA==\",\"timestamp\":\"1768067589\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:23:12+05:30"} [2026-01-10 23:23:13] [DEBUG] Ignoring event: delivered [2026-01-10 23:23:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:53:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMkFDMEUzOUVFN0Y1NjIxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMkFDMEUzOUVFN0Y1NjIxAA==", "timestamp": "1768067594", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:23:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:23:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:23:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:23:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:23:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81d01d24b38d4d9f90463a87f6c021a9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMkFDMEUzOUVFN0Y1NjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMkFDMEUzOUVFN0Y1NjIxAA==\",\"timestamp\":\"1768067594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:23:19+05:30"} [2026-01-10 23:23:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMkFDMEUzOUVFN0Y1NjIxAA== [2026-01-10 23:23:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMkFDMEUzOUVFN0Y1NjIxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTRBMkFDMEUzOUVFN0Y1NjIxAA==\",\"timestamp\":\"1768067594\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:23:19+05:30"} [2026-01-10 23:23:20] [DEBUG] Ignoring event: delivered [2026-01-10 23:23:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:53:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyREVFQzQ4QTRGMzQ1RjBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyREVFQzQ4QTRGMzQ1RjBGAA==", "timestamp": "1768067600", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:23:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:23:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:23:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:23:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:23:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e4c801921ce545fc8462cfab258c9bd5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:23:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyREVFQzQ4QTRGMzQ1RjBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyREVFQzQ4QTRGMzQ1RjBGAA==\",\"timestamp\":\"1768067600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:23:25+05:30"} [2026-01-10 23:23:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyREVFQzQ4QTRGMzQ1RjBGAA== [2026-01-10 23:23:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyREVFQzQ4QTRGMzQ1RjBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0QyREVFQzQ4QTRGMzQ1RjBGAA==\",\"timestamp\":\"1768067600\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:23:25+05:30"} [2026-01-10 23:23:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:23:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:53:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNUQ4M0UyQTlCRkUzRTBCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNUQ4M0UyQTlCRkUzRTBCAA==", "timestamp": "1768067636", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:23:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:23:58] [INFO] Sending instructions to 917202000200 [2026-01-10 23:23:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:23:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:23:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "25ddab13742d48a38729fd4a84be5608", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:24:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNUQ4M0UyQTlCRkUzRTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNUQ4M0UyQTlCRkUzRTBCAA==\",\"timestamp\":\"1768067636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:00+05:30"} [2026-01-10 23:24:01] [DEBUG] Ignoring event: delivered [2026-01-10 23:24:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:23:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNUQ4M0UyQTlCRkUzRTBCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNUQ4M0UyQTlCRkUzRTBCAA==\",\"timestamp\":\"1768067636\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:00+05:30"} [2026-01-10 23:24:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjJDNUQ4M0UyQTlCRkUzRTBCAA== [2026-01-10 23:24:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:54:03", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RTZFOTVBRkNGN0RBREMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RTZFOTVBRkNGN0RBREMzAA==", "timestamp": "1768067642", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:24:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:24:04] [INFO] Sending instructions to 917202000200 [2026-01-10 23:24:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:24:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:24:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5eca0665c281424385fe2dde1847d3e1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RTZFOTVBRkNGN0RBREMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RTZFOTVBRkNGN0RBREMzAA==\",\"timestamp\":\"1768067642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:05+05:30"} [2026-01-10 23:24:05] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RTZFOTVBRkNGN0RBREMzAA== [2026-01-10 23:24:05] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:03+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RTZFOTVBRkNGN0RBREMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE5RTZFOTVBRkNGN0RBREMzAA==\",\"timestamp\":\"1768067642\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:05+05:30"} [2026-01-10 23:24:05] [DEBUG] Ignoring event: delivered [2026-01-10 23:24:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:54:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBMDc0QUQ5OTE0MEEzQzA5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBMDc0QUQ5OTE0MEEzQzA5AA==", "timestamp": "1768067647", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:24:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:24:09] [INFO] Sending instructions to 917202000200 [2026-01-10 23:24:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:24:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:24:09] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a099f852c65e40349a05ebc39fe7124a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:24:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBMDc0QUQ5OTE0MEEzQzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBMDc0QUQ5OTE0MEEzQzA5AA==\",\"timestamp\":\"1768067647\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:13+05:30"} [2026-01-10 23:24:13] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBMDc0QUQ5OTE0MEEzQzA5AA== [2026-01-10 23:24:13] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBMDc0QUQ5OTE0MEEzQzA5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEJBMDc0QUQ5OTE0MEEzQzA5AA==\",\"timestamp\":\"1768067647\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:13+05:30"} [2026-01-10 23:24:13] [DEBUG] Ignoring event: delivered [2026-01-10 23:24:14] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:54:14", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjVGMDVFODVBNjVFQ0RDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjVGMDVFODVBNjVFQ0RDAA==", "timestamp": "1768067653", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:24:14] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:24:14] [INFO] Sending instructions to 917202000200 [2026-01-10 23:24:14] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:24:14] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:24:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "119ba155b2c147f793c12093fe938ac6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:24:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjVGMDVFODVBNjVFQ0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjVGMDVFODVBNjVFQ0RDAA==\",\"timestamp\":\"1768067653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:17+05:30"} [2026-01-10 23:24:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjVGMDVFODVBNjVFQ0RDAA== [2026-01-10 23:24:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:14+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjVGMDVFODVBNjVFQ0RDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzI4RjVGMDVFODVBNjVFQ0RDAA==\",\"timestamp\":\"1768067653\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:17+05:30"} [2026-01-10 23:24:17] [DEBUG] Ignoring event: delivered [2026-01-10 23:24:51] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:54:51", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0MUM0N0FEMDBDOTk1NDk5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0MUM0N0FEMDBDOTk1NDk5AA==", "timestamp": "1768067689", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:24:51] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:24:51] [INFO] Sending instructions to 917202000200 [2026-01-10 23:24:51] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:24:51] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:24:51] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0e7dc07b9221433d9ab385902bd5090f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:24:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0MUM0N0FEMDBDOTk1NDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0MUM0N0FEMDBDOTk1NDk5AA==\",\"timestamp\":\"1768067689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:53+05:30"} [2026-01-10 23:24:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0MUM0N0FEMDBDOTk1NDk5AA== [2026-01-10 23:24:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:51+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0MUM0N0FEMDBDOTk1NDk5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0MUM0N0FEMDBDOTk1NDk5AA==\",\"timestamp\":\"1768067689\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:53+05:30"} [2026-01-10 23:24:53] [DEBUG] Ignoring event: delivered [2026-01-10 23:24:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:54:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Qjk4N0I2RjhCNTNDRkYzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Qjk4N0I2RjhCNTNDRkYzAA==", "timestamp": "1768067695", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:24:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:24:57] [INFO] Sending instructions to 917202000200 [2026-01-10 23:24:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:24:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:24:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "843b7c6242ae419fb9a94480284a5562", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Qjk4N0I2RjhCNTNDRkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Qjk4N0I2RjhCNTNDRkYzAA==\",\"timestamp\":\"1768067695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:59+05:30"} [2026-01-10 23:25:00] [DEBUG] Ignoring event: delivered [2026-01-10 23:25:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:24:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Qjk4N0I2RjhCNTNDRkYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Qjk4N0I2RjhCNTNDRkYzAA==\",\"timestamp\":\"1768067695\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:24:59+05:30"} [2026-01-10 23:25:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkU3Qjk4N0I2RjhCNTNDRkYzAA== [2026-01-10 23:25:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:55:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRTRGREFDQTEzQ0IwQTI3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRTRGREFDQTEzQ0IwQTI3AA==", "timestamp": "1768067700", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:25:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:25:02] [INFO] Sending instructions to 917202000200 [2026-01-10 23:25:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:25:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:25:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bf03e5823bb149359c756edd86b86920", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:25:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRTRGREFDQTEzQ0IwQTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRTRGREFDQTEzQ0IwQTI3AA==\",\"timestamp\":\"1768067700\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:03+05:30"} [2026-01-10 23:25:04] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRTRGREFDQTEzQ0IwQTI3AA== [2026-01-10 23:25:04] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRTRGREFDQTEzQ0IwQTI3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNCRTRGREFDQTEzQ0IwQTI3AA==\",\"timestamp\":\"1768067700\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:03+05:30"} [2026-01-10 23:25:04] [DEBUG] Ignoring event: delivered [2026-01-10 23:25:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:55:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGNDI5RjE2OUUwNEI5OUY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGNDI5RjE2OUUwNEI5OUY0AA==", "timestamp": "1768067706", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:25:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:25:07] [INFO] Sending instructions to 917202000200 [2026-01-10 23:25:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:25:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:25:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "622f0fabcbe1412d876b7a4c9ff60c81", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:25:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGNDI5RjE2OUUwNEI5OUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGNDI5RjE2OUUwNEI5OUY0AA==\",\"timestamp\":\"1768067706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:09+05:30"} [2026-01-10 23:25:09] [DEBUG] Ignoring event: delivered [2026-01-10 23:25:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGNDI5RjE2OUUwNEI5OUY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGNDI5RjE2OUUwNEI5OUY0AA==\",\"timestamp\":\"1768067706\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:09+05:30"} [2026-01-10 23:25:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTJGNDI5RjE2OUUwNEI5OUY0AA== [2026-01-10 23:25:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:55:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwNDlENjZGQTRBQkQwNENEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwNDlENjZGQTRBQkQwNENEAA==", "timestamp": "1768067742", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:25:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:25:44] [INFO] Sending instructions to 917202000200 [2026-01-10 23:25:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:25:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:25:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "96c26dd68bb448e58fa12606f10f07d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:25:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwNDlENjZGQTRBQkQwNENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwNDlENjZGQTRBQkQwNENEAA==\",\"timestamp\":\"1768067742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:46+05:30"} [2026-01-10 23:25:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwNDlENjZGQTRBQkQwNENEAA== [2026-01-10 23:25:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwNDlENjZGQTRBQkQwNENEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDEwNDlENjZGQTRBQkQwNENEAA==\",\"timestamp\":\"1768067742\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:46+05:30"} [2026-01-10 23:25:47] [DEBUG] Ignoring event: delivered [2026-01-10 23:25:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:55:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NkNDRDIzNEQ1RjYzNjg3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NkNDRDIzNEQ1RjYzNjg3AA==", "timestamp": "1768067748", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:25:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:25:49] [INFO] Sending instructions to 917202000200 [2026-01-10 23:25:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:25:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:25:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5ea24cbc215d485c8e0e5a00c6007fd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:25:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NkNDRDIzNEQ1RjYzNjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NkNDRDIzNEQ1RjYzNjg3AA==\",\"timestamp\":\"1768067748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:50+05:30"} [2026-01-10 23:25:51] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NkNDRDIzNEQ1RjYzNjg3AA== [2026-01-10 23:25:51] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NkNDRDIzNEQ1RjYzNjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjE2NkNDRDIzNEQ1RjYzNjg3AA==\",\"timestamp\":\"1768067748\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:50+05:30"} [2026-01-10 23:25:51] [DEBUG] Ignoring event: delivered [2026-01-10 23:25:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:55:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThEOTE5ODlDNEM2RkY3MTIwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThEOTE5ODlDNEM2RkY3MTIwAA==", "timestamp": "1768067753", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:25:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:25:55] [INFO] Sending instructions to 917202000200 [2026-01-10 23:25:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:25:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:25:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d58d8dedf6bc4de2b51dcf7297a3ef5a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:25:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThEOTE5ODlDNEM2RkY3MTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThEOTE5ODlDNEM2RkY3MTIwAA==\",\"timestamp\":\"1768067753\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:58+05:30"} [2026-01-10 23:25:59] [DEBUG] Ignoring event: delivered [2026-01-10 23:25:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:25:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThEOTE5ODlDNEM2RkY3MTIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThEOTE5ODlDNEM2RkY3MTIwAA==\",\"timestamp\":\"1768067753\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:25:58+05:30"} [2026-01-10 23:25:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOThEOTE5ODlDNEM2RkY3MTIwAA== [2026-01-10 23:26:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:56:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVCODM1QzY1RUY3NDM3RkVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVCODM1QzY1RUY3NDM3RkVCAA==", "timestamp": "1768067790", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:26:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:26:32] [INFO] Sending instructions to 917202000200 [2026-01-10 23:26:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:26:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:26:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b0d34d2d51a4ff38c52e2fae241d978", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:26:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:26:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVCODM1QzY1RUY3NDM3RkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVCODM1QzY1RUY3NDM3RkVCAA==\",\"timestamp\":\"1768067790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:26:34+05:30"} [2026-01-10 23:26:34] [DEBUG] Ignoring event: delivered [2026-01-10 23:26:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:26:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVCODM1QzY1RUY3NDM3RkVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVCODM1QzY1RUY3NDM3RkVCAA==\",\"timestamp\":\"1768067790\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:26:34+05:30"} [2026-01-10 23:26:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVCODM1QzY1RUY3NDM3RkVCAA== [2026-01-10 23:26:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:56:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzhGMENFQTZDRDM4OUY4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzhGMENFQTZDRDM4OUY4AA==", "timestamp": "1768067796", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:26:37] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:26:37] [INFO] Sending instructions to 917202000200 [2026-01-10 23:26:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:26:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:26:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28eae076138d4e249842d7a2eebca05d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:26:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzhGMENFQTZDRDM4OUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzhGMENFQTZDRDM4OUY4AA==\",\"timestamp\":\"1768067796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:26:38+05:30"} [2026-01-10 23:26:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzhGMENFQTZDRDM4OUY4AA== [2026-01-10 23:26:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:26:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzhGMENFQTZDRDM4OUY4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2NzhGMENFQTZDRDM4OUY4AA==\",\"timestamp\":\"1768067796\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:26:38+05:30"} [2026-01-10 23:26:39] [DEBUG] Ignoring event: delivered [2026-01-10 23:26:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:56:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0QkEyRUY5N0E5QjI3ODBEAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0QkEyRUY5N0E5QjI3ODBEAA==", "timestamp": "1768067802", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:26:44] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:26:44] [INFO] Sending instructions to 917202000200 [2026-01-10 23:26:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:26:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:26:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "012fe4c7ed964958bd2560dc081c6c6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:26:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:26:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0QkEyRUY5N0E5QjI3ODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0QkEyRUY5N0E5QjI3ODBEAA==\",\"timestamp\":\"1768067802\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:26:46+05:30"} [2026-01-10 23:26:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0QkEyRUY5N0E5QjI3ODBEAA== [2026-01-10 23:26:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:26:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0QkEyRUY5N0E5QjI3ODBEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjI0QkEyRUY5N0E5QjI3ODBEAA==\",\"timestamp\":\"1768067802\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:26:46+05:30"} [2026-01-10 23:26:48] [DEBUG] Ignoring event: delivered [2026-01-10 23:27:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:57:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4NkJGMTlCRTFFQjc2NkVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4NkJGMTlCRTFFQjc2NkVEAA==", "timestamp": "1768067838", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:27:20] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:27:20] [INFO] Sending instructions to 917202000200 [2026-01-10 23:27:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:27:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:27:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "56d5652807a3425c956f0136db9376eb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:27:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4NkJGMTlCRTFFQjc2NkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4NkJGMTlCRTFFQjc2NkVEAA==\",\"timestamp\":\"1768067838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:27:21+05:30"} [2026-01-10 23:27:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4NkJGMTlCRTFFQjc2NkVEAA== [2026-01-10 23:27:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:27:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4NkJGMTlCRTFFQjc2NkVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ4NkJGMTlCRTFFQjc2NkVEAA==\",\"timestamp\":\"1768067838\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:27:21+05:30"} [2026-01-10 23:27:22] [DEBUG] Ignoring event: delivered [2026-01-10 23:27:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:57:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQjcxOEVGNzcwMjQ5N0M4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQjcxOEVGNzcwMjQ5N0M4AA==", "timestamp": "1768067844", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:27:26] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:27:26] [INFO] Sending instructions to 917202000200 [2026-01-10 23:27:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:27:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:27:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca7112aa0eac479bab08c3d940f41138", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:27:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQjcxOEVGNzcwMjQ5N0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQjcxOEVGNzcwMjQ5N0M4AA==\",\"timestamp\":\"1768067844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:27:28+05:30"} [2026-01-10 23:27:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQjcxOEVGNzcwMjQ5N0M4AA== [2026-01-10 23:27:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:27:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQjcxOEVGNzcwMjQ5N0M4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTMxQjcxOEVGNzcwMjQ5N0M4AA==\",\"timestamp\":\"1768067844\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:27:28+05:30"} [2026-01-10 23:27:29] [DEBUG] Ignoring event: delivered [2026-01-10 23:27:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:57:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OUI0ODEzNDdFRTQ1RDkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OUI0ODEzNDdFRTQ1RDkxAA==", "timestamp": "1768067849", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:27:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:27:31] [INFO] Sending instructions to 917202000200 [2026-01-10 23:27:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:27:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:27:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bc656b2aa33d4d5993fa4afbb0cdfcdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:27:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:27:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OUI0ODEzNDdFRTQ1RDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OUI0ODEzNDdFRTQ1RDkxAA==\",\"timestamp\":\"1768067849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:27:32+05:30"} [2026-01-10 23:27:33] [DEBUG] Ignoring event: delivered [2026-01-10 23:27:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:27:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OUI0ODEzNDdFRTQ1RDkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OUI0ODEzNDdFRTQ1RDkxAA==\",\"timestamp\":\"1768067849\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:27:32+05:30"} [2026-01-10 23:27:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDE1OUI0ODEzNDdFRTQ1RDkxAA== [2026-01-10 23:27:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:57:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwODc1M0Q3MDA2RjdBNzlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwODc1M0Q3MDA2RjdBNzlCAA==", "timestamp": "1768067855", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:27:36] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:27:36] [INFO] Sending instructions to 917202000200 [2026-01-10 23:27:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:27:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:27:37] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "171cfb267a7549f5834fa16472062bdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:27:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:27:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwODc1M0Q3MDA2RjdBNzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwODc1M0Q3MDA2RjdBNzlCAA==\",\"timestamp\":\"1768067855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:27:36+05:30"} [2026-01-10 23:27:37] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwODc1M0Q3MDA2RjdBNzlCAA== [2026-01-10 23:27:37] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:27:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwODc1M0Q3MDA2RjdBNzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0QwODc1M0Q3MDA2RjdBNzlCAA==\",\"timestamp\":\"1768067855\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:27:36+05:30"} [2026-01-10 23:27:37] [DEBUG] Ignoring event: delivered [2026-01-10 23:28:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:58:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMzY5QjkxRTVDM0E3RTJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMzY5QjkxRTVDM0E3RTJFAA==", "timestamp": "1768067891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:28:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:28:13] [INFO] Sending instructions to 917202000200 [2026-01-10 23:28:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:28:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:28:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7fd2b3b6fb6641b3b2185b719afcf20b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMzY5QjkxRTVDM0E3RTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMzY5QjkxRTVDM0E3RTJFAA==\",\"timestamp\":\"1768067891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:14+05:30"} [2026-01-10 23:28:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMzY5QjkxRTVDM0E3RTJFAA== [2026-01-10 23:28:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMzY5QjkxRTVDM0E3RTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhBMzY5QjkxRTVDM0E3RTJFAA==\",\"timestamp\":\"1768067891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:14+05:30"} [2026-01-10 23:28:14] [DEBUG] Ignoring event: delivered [2026-01-10 23:28:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:58:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwMTIzQ0NDNTYxNzM4QkNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwMTIzQ0NDNTYxNzM4QkNGAA==", "timestamp": "1768067897", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:28:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:28:19] [INFO] Sending instructions to 917202000200 [2026-01-10 23:28:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:28:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:28:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f74a229e4574b41a2e3041c2321ba9f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwMTIzQ0NDNTYxNzM4QkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwMTIzQ0NDNTYxNzM4QkNGAA==\",\"timestamp\":\"1768067897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:19+05:30"} [2026-01-10 23:28:20] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwMTIzQ0NDNTYxNzM4QkNGAA== [2026-01-10 23:28:20] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwMTIzQ0NDNTYxNzM4QkNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkEwMTIzQ0NDNTYxNzM4QkNGAA==\",\"timestamp\":\"1768067897\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:19+05:30"} [2026-01-10 23:28:20] [DEBUG] Ignoring event: delivered [2026-01-10 23:28:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:58:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNERTY0NkVFMUQwRTNFRTI4AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNERTY0NkVFMUQwRTNFRTI4AA==", "timestamp": "1768067902", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:28:24] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:28:24] [INFO] Sending instructions to 917202000200 [2026-01-10 23:28:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:28:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:28:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a13dc04a699743f0a763517c6a251a93", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:28:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNERTY0NkVFMUQwRTNFRTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNERTY0NkVFMUQwRTNFRTI4AA==\",\"timestamp\":\"1768067902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:26+05:30"} [2026-01-10 23:28:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNERTY0NkVFMUQwRTNFRTI4AA== [2026-01-10 23:28:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNERTY0NkVFMUQwRTNFRTI4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkNERTY0NkVFMUQwRTNFRTI4AA==\",\"timestamp\":\"1768067902\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:26+05:30"} [2026-01-10 23:28:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:28:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:24+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMxMzI5RkVCOUYzNTZGMUM1MDg0MjM4NTAxNzJCNTEA_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Hi","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUMxMzI5RkVCOUYzNTZGMUM1MDg0MjM4NTAxNzJCNTEA\",\"timestamp\":\"1768067902\",\"text\":{\"body\":\"Hi\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:26+05:30"} [2026-01-10 23:28:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:28:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:58:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5NDlFQkU3Nzc2RUM0NDMxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5NDlFQkU3Nzc2RUM0NDMxAA==", "timestamp": "1768067907", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:28:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:28:29] [INFO] Sending instructions to 917202000200 [2026-01-10 23:28:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:28:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:28:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3c35021f103742d096fb7383e0a2f1d3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5NDlFQkU3Nzc2RUM0NDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5NDlFQkU3Nzc2RUM0NDMxAA==\",\"timestamp\":\"1768067907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:31+05:30"} [2026-01-10 23:28:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5NDlFQkU3Nzc2RUM0NDMxAA== [2026-01-10 23:28:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5NDlFQkU3Nzc2RUM0NDMxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE5NDlFQkU3Nzc2RUM0NDMxAA==\",\"timestamp\":\"1768067907\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:31+05:30"} [2026-01-10 23:28:32] [DEBUG] Ignoring event: delivered [2026-01-10 23:28:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:58:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCQ0EwMkY0MjBCMkI3MzkyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCQ0EwMkY0MjBCMkI3MzkyAA==", "timestamp": "1768067913", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:28:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:28:34] [INFO] Sending instructions to 917202000200 [2026-01-10 23:28:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:28:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:28:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "97997726e74d48ee8008ddd86831d420", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:28:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCQ0EwMkY0MjBCMkI3MzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCQ0EwMkY0MjBCMkI3MzkyAA==\",\"timestamp\":\"1768067913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:35+05:30"} [2026-01-10 23:28:36] [DEBUG] Ignoring event: delivered [2026-01-10 23:28:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCQ0EwMkY0MjBCMkI3MzkyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCQ0EwMkY0MjBCMkI3MzkyAA==\",\"timestamp\":\"1768067913\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:35+05:30"} [2026-01-10 23:28:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjRCQ0EwMkY0MjBCMkI3MzkyAA== [2026-01-10 23:28:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:28:52+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUNENkMzRjI5OUE3MUQyQzQ4NjU3QjZGNjE2MUVENzEA_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Hello","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUNENkMzRjI5OUE3MUQyQzQ4NjU3QjZGNjE2MUVENzEA\",\"timestamp\":\"1768067930\",\"text\":{\"body\":\"Hello\"},\"type\":\"text\"}]","ts":"2026-01-10T23:28:55+05:30"} [2026-01-10 23:28:56] [DEBUG] Ignoring event: delivered [2026-01-10 23:29:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:59:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MjMxOTJBREU4NjFGMUZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MjMxOTJBREU4NjFGMUZBAA==", "timestamp": "1768067948", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:29:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:29:10] [INFO] Sending instructions to 917202000200 [2026-01-10 23:29:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:29:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:29:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e08b1404675c4721a3090071e7857963", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:29:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MjMxOTJBREU4NjFGMUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MjMxOTJBREU4NjFGMUZBAA==\",\"timestamp\":\"1768067948\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:29:12+05:30"} [2026-01-10 23:29:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MjMxOTJBREU4NjFGMUZBAA== [2026-01-10 23:29:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MjMxOTJBREU4NjFGMUZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0I3MjMxOTJBREU4NjFGMUZBAA==\",\"timestamp\":\"1768067948\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:29:12+05:30"} [2026-01-10 23:29:12] [DEBUG] Ignoring event: delivered [2026-01-10 23:29:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:59:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxRTQ0MEU5QjRDNURFQUY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxRTQ0MEU5QjRDNURFQUY1AA==", "timestamp": "1768067954", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:29:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:29:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:29:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:29:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:29:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b8e98bec1f7a42e4a82603d45b4f45ed", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:29:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxRTQ0MEU5QjRDNURFQUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxRTQ0MEU5QjRDNURFQUY1AA==\",\"timestamp\":\"1768067954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:29:18+05:30"} [2026-01-10 23:29:19] [DEBUG] Ignoring event: delivered [2026-01-10 23:29:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxRTQ0MEU5QjRDNURFQUY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxRTQ0MEU5QjRDNURFQUY1AA==\",\"timestamp\":\"1768067954\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:29:18+05:30"} [2026-01-10 23:29:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTQxRTQ0MEU5QjRDNURFQUY1AA== [2026-01-10 23:29:21] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:59:21", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4NTY1NTQ4QjlGRDlBMjVCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4NTY1NTQ4QjlGRDlBMjVCAA==", "timestamp": "1768067960", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:29:21] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:29:21] [INFO] Sending instructions to 917202000200 [2026-01-10 23:29:21] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:29:21] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:29:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "93788e2c16684a5a928a66aae9f79cb2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:29:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4NTY1NTQ4QjlGRDlBMjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4NTY1NTQ4QjlGRDlBMjVCAA==\",\"timestamp\":\"1768067960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:29:24+05:30"} [2026-01-10 23:29:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4NTY1NTQ4QjlGRDlBMjVCAA== [2026-01-10 23:29:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:21+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4NTY1NTQ4QjlGRDlBMjVCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE4NTY1NTQ4QjlGRDlBMjVCAA==\",\"timestamp\":\"1768067960\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:29:24+05:30"} [2026-01-10 23:29:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:29:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:23+05:30","customerNumber":"919831101730","requestId":"956964a95a534d9ba6b1edfdf2455afd","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUNBMjFFRDdDRkIxMjYwNjlGRjBBQjVERTU0RTY0N0UA_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAERgSQTA5NTIxQzFFMkNFMTdDMkVGAA==","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"interactive","text":"Ambulance","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"context\":{\"from\":\"917596048865\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAERgSQTA5NTIxQzFFMkNFMTdDMkVGAA==\"},\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUNBMjFFRDdDRkIxMjYwNjlGRjBBQjVERTU0RTY0N0UA\",\"timestamp\":\"1768067961\",\"type\":\"interactive\",\"interactive\":{\"type\":\"button_reply\",\"button_reply\":{\"id\":\"Ambulance\",\"title\":\"Ambulance\"}}}]","ts":"2026-01-10T23:29:24+05:30"} [2026-01-10 23:29:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:29:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 17:59:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MkM3MTY0QzM3QzQwMzNDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MkM3MTY0QzM3QzQwMzNDAA==", "timestamp": "1768067997", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:29:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:29:58] [INFO] Sending instructions to 917202000200 [2026-01-10 23:29:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:29:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:29:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f41d4705aecf4dec82bd298fc9ce4ff4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MkM3MTY0QzM3QzQwMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MkM3MTY0QzM3QzQwMzNDAA==\",\"timestamp\":\"1768067997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:29:59+05:30"} [2026-01-10 23:30:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MkM3MTY0QzM3QzQwMzNDAA== [2026-01-10 23:30:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:29:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MkM3MTY0QzM3QzQwMzNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEQ0MkM3MTY0QzM3QzQwMzNDAA==\",\"timestamp\":\"1768067997\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:29:59+05:30"} [2026-01-10 23:30:00] [DEBUG] Ignoring event: delivered [2026-01-10 23:30:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:00:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjVFMzZCQkY4RUM4MjRCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjVFMzZCQkY4RUM4MjRCAA==", "timestamp": "1768068003", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:30:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:30:04] [INFO] Sending instructions to 917202000200 [2026-01-10 23:30:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:30:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:30:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cccd1a0709174c82ad765016f70d690b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjVFMzZCQkY4RUM4MjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjVFMzZCQkY4RUM4MjRCAA==\",\"timestamp\":\"1768068003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:06+05:30"} [2026-01-10 23:30:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjVFMzZCQkY4RUM4MjRCAA== [2026-01-10 23:30:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjVFMzZCQkY4RUM4MjRCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDkyRjVFMzZCQkY4RUM4MjRCAA==\",\"timestamp\":\"1768068003\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:06+05:30"} [2026-01-10 23:30:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:30:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:00:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0QzZBMDE0OTQ1REQxNzcyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0QzZBMDE0OTQ1REQxNzcyAA==", "timestamp": "1768068008", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:30:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:30:10] [INFO] Sending instructions to 917202000200 [2026-01-10 23:30:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:30:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:30:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1be1a8e12c9e4a29a885d6e20580c1ce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:30:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0QzZBMDE0OTQ1REQxNzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0QzZBMDE0OTQ1REQxNzcyAA==\",\"timestamp\":\"1768068008\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:11+05:30"} [2026-01-10 23:30:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0QzZBMDE0OTQ1REQxNzcyAA== [2026-01-10 23:30:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0QzZBMDE0OTQ1REQxNzcyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTA0QzZBMDE0OTQ1REQxNzcyAA==\",\"timestamp\":\"1768068008\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:11+05:30"} [2026-01-10 23:30:12] [DEBUG] Ignoring event: delivered [2026-01-10 23:30:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:00:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCNEJDMUE3NDkwN0QzMUQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCNEJDMUE3NDkwN0QzMUQyAA==", "timestamp": "1768068014", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:30:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:30:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:30:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:30:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:30:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c8b9873516546f9a61541d0c162aa13", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:30:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCNEJDMUE3NDkwN0QzMUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCNEJDMUE3NDkwN0QzMUQyAA==\",\"timestamp\":\"1768068014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:18+05:30"} [2026-01-10 23:30:19] [DEBUG] Ignoring event: delivered [2026-01-10 23:30:19] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCNEJDMUE3NDkwN0QzMUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCNEJDMUE3NDkwN0QzMUQyAA==\",\"timestamp\":\"1768068014\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:18+05:30"} [2026-01-10 23:30:19] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDdCNEJDMUE3NDkwN0QzMUQyAA== [2026-01-10 23:30:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:00:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyMjRDNkQxQzFCM0JBMjZFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyMjRDNkQxQzFCM0JBMjZFAA==", "timestamp": "1768068021", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:30:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:30:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:30:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:30:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:30:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "19291e706dc64fd1afb21c3cff6f648a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:30:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyMjRDNkQxQzFCM0JBMjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyMjRDNkQxQzFCM0JBMjZFAA==\",\"timestamp\":\"1768068021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:22+05:30"} [2026-01-10 23:30:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyMjRDNkQxQzFCM0JBMjZFAA== [2026-01-10 23:30:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyMjRDNkQxQzFCM0JBMjZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzIyMjRDNkQxQzFCM0JBMjZFAA==\",\"timestamp\":\"1768068021\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:23+05:30"} [2026-01-10 23:30:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:30:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:00:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDNzcxQUU1QUQyRUQ4RjY5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDNzcxQUU1QUQyRUQ4RjY5AA==", "timestamp": "1768068026", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:30:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:30:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:30:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:30:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:30:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "11664d618ecd4ef9a45def24f22055a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDNzcxQUU1QUQyRUQ4RjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDNzcxQUU1QUQyRUQ4RjY5AA==\",\"timestamp\":\"1768068026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:28+05:30"} [2026-01-10 23:30:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDNzcxQUU1QUQyRUQ4RjY5AA== [2026-01-10 23:30:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDNzcxQUU1QUQyRUQ4RjY5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzVDNzcxQUU1QUQyRUQ4RjY5AA==\",\"timestamp\":\"1768068026\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:28+05:30"} [2026-01-10 23:30:28] [DEBUG] Ignoring event: delivered [2026-01-10 23:30:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:00:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCRDMyMzIwRDdCODc4N0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCRDMyMzIwRDdCODc4N0VEAA==", "timestamp": "1768068032", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:30:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:30:34] [INFO] Sending instructions to 917202000200 [2026-01-10 23:30:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:30:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:30:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7c34af4e82734b9ead3167ac528c68bc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:30:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCRDMyMzIwRDdCODc4N0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCRDMyMzIwRDdCODc4N0VEAA==\",\"timestamp\":\"1768068032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:34+05:30"} [2026-01-10 23:30:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCRDMyMzIwRDdCODc4N0VEAA== [2026-01-10 23:30:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCRDMyMzIwRDdCODc4N0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkJCRDMyMzIwRDdCODc4N0VEAA==\",\"timestamp\":\"1768068032\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:34+05:30"} [2026-01-10 23:30:35] [DEBUG] Ignoring event: delivered [2026-01-10 23:30:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:00:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUM0NURGOTVERTkxRkMzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUM0NURGOTVERTkxRkMzAA==", "timestamp": "1768068038", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:30:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:30:40] [INFO] Sending instructions to 917202000200 [2026-01-10 23:30:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:30:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:30:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4b807fae6424136a91c684219ba99c1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUM0NURGOTVERTkxRkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUM0NURGOTVERTkxRkMzAA==\",\"timestamp\":\"1768068038\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:42+05:30"} [2026-01-10 23:30:42] [DEBUG] Ignoring event: delivered [2026-01-10 23:30:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:30:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUM0NURGOTVERTkxRkMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUM0NURGOTVERTkxRkMzAA==\",\"timestamp\":\"1768068038\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:30:42+05:30"} [2026-01-10 23:30:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTEzMUM0NURGOTVERTkxRkMzAA== [2026-01-10 23:31:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:01:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMTA3N0RDQjU3NjVGMUI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMTA3N0RDQjU3NjVGMUI1AA==", "timestamp": "1768068074", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:31:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:31:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:31:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:31:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:31:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "06529d3734cb4e5ca6cd261879235dcc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:31:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMTA3N0RDQjU3NjVGMUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMTA3N0RDQjU3NjVGMUI1AA==\",\"timestamp\":\"1768068074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:17+05:30"} [2026-01-10 23:31:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMTA3N0RDQjU3NjVGMUI1AA== [2026-01-10 23:31:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMTA3N0RDQjU3NjVGMUI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUIwMTA3N0RDQjU3NjVGMUI1AA==\",\"timestamp\":\"1768068074\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:17+05:30"} [2026-01-10 23:31:18] [DEBUG] Ignoring event: delivered [2026-01-10 23:31:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:01:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQ0U0REJCQTgzNjc4NDJGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQ0U0REJCQTgzNjc4NDJGAA==", "timestamp": "1768068080", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:31:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:31:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:31:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:31:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:31:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fcdd717fe7c74e3a8be07133dbbf0aa0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQ0U0REJCQTgzNjc4NDJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQ0U0REJCQTgzNjc4NDJGAA==\",\"timestamp\":\"1768068080\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:25+05:30"} [2026-01-10 23:31:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQ0U0REJCQTgzNjc4NDJGAA== [2026-01-10 23:31:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQ0U0REJCQTgzNjc4NDJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTlDQ0U0REJCQTgzNjc4NDJGAA==\",\"timestamp\":\"1768068080\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:25+05:30"} [2026-01-10 23:31:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:31:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:01:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRUVGNDA5RTQwRDRBMzYzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRUVGNDA5RTQwRDRBMzYzAA==", "timestamp": "1768068086", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:31:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:31:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:31:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:31:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:31:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d407e01b3e6b4db8a18e71c3aabce3d7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:31:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRUVGNDA5RTQwRDRBMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRUVGNDA5RTQwRDRBMzYzAA==\",\"timestamp\":\"1768068086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:29+05:30"} [2026-01-10 23:31:30] [DEBUG] Ignoring event: delivered [2026-01-10 23:31:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRUVGNDA5RTQwRDRBMzYzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRUVGNDA5RTQwRDRBMzYzAA==\",\"timestamp\":\"1768068086\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:29+05:30"} [2026-01-10 23:31:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkJCRUVGNDA5RTQwRDRBMzYzAA== [2026-01-10 23:31:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:01:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMwODI5QjVBODExOTkzRjhGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMwODI5QjVBODExOTkzRjhGAA==", "timestamp": "1768068093", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:31:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:31:35] [INFO] Sending instructions to 917202000200 [2026-01-10 23:31:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:31:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:31:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "14d477e1a54446248a5169d7ee9e7604", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:31:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMwODI5QjVBODExOTkzRjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMwODI5QjVBODExOTkzRjhGAA==\",\"timestamp\":\"1768068093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:37+05:30"} [2026-01-10 23:31:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMwODI5QjVBODExOTkzRjhGAA== [2026-01-10 23:31:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMwODI5QjVBODExOTkzRjhGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDMwODI5QjVBODExOTkzRjhGAA==\",\"timestamp\":\"1768068093\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:37+05:30"} [2026-01-10 23:31:38] [DEBUG] Ignoring event: delivered [2026-01-10 23:31:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:01:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNzBFMzBBQzY1NDNCOTQwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNzBFMzBBQzY1NDNCOTQwAA==", "timestamp": "1768068098", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:31:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:31:41] [INFO] Sending instructions to 917202000200 [2026-01-10 23:31:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:31:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:31:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0d215c5bdb944fddb0a2ce44b9d5867f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:31:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNzBFMzBBQzY1NDNCOTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNzBFMzBBQzY1NDNCOTQwAA==\",\"timestamp\":\"1768068098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:42+05:30"} [2026-01-10 23:31:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNzBFMzBBQzY1NDNCOTQwAA== [2026-01-10 23:31:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNzBFMzBBQzY1NDNCOTQwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODkxNzBFMzBBQzY1NDNCOTQwAA==\",\"timestamp\":\"1768068098\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:42+05:30"} [2026-01-10 23:31:43] [DEBUG] Ignoring event: delivered [2026-01-10 23:31:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:01:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QzJEQjdGQUUxQjgwOEQyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QzJEQjdGQUUxQjgwOEQyAA==", "timestamp": "1768068104", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:31:46] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:31:46] [INFO] Sending instructions to 917202000200 [2026-01-10 23:31:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:31:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:31:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c955cac867024e04b06de3d5e3c30b63", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:31:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QzJEQjdGQUUxQjgwOEQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QzJEQjdGQUUxQjgwOEQyAA==\",\"timestamp\":\"1768068104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:46+05:30"} [2026-01-10 23:31:47] [DEBUG] Ignoring event: delivered [2026-01-10 23:31:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:31:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QzJEQjdGQUUxQjgwOEQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QzJEQjdGQUUxQjgwOEQyAA==\",\"timestamp\":\"1768068104\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:31:46+05:30"} [2026-01-10 23:31:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzA0QzJEQjdGQUUxQjgwOEQyAA== [2026-01-10 23:32:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:02:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGMEFFMzcwQkZDM0U4RjhBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGMEFFMzcwQkZDM0U4RjhBAA==", "timestamp": "1768068140", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:32:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:32:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:32:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:32:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:32:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b99df55a3e114ed4977d7c8d35ab88a0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:32:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGMEFFMzcwQkZDM0U4RjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGMEFFMzcwQkZDM0U4RjhBAA==\",\"timestamp\":\"1768068140\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:25+05:30"} [2026-01-10 23:32:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGMEFFMzcwQkZDM0U4RjhBAA== [2026-01-10 23:32:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGMEFFMzcwQkZDM0U4RjhBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREVGMEFFMzcwQkZDM0U4RjhBAA==\",\"timestamp\":\"1768068140\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:25+05:30"} [2026-01-10 23:32:25] [DEBUG] Ignoring event: delivered [2026-01-10 23:32:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:02:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NTJEQzhBRUE1Q0YzRkZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NTJEQzhBRUE1Q0YzRkZFAA==", "timestamp": "1768068146", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:32:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:32:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:32:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:32:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:32:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a17209afaf3049a4837b766d485a4e01", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:26+05:30","customerNumber":"919831101730","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUNDMEYyMjlGMjVGQzdGMDUzMDlERjA5OEM5MjVCMUUA_hello","integratedNumber":"917596048865","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"Mr. Goutam Chakraborty","contentType":"text","text":"Hi","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"profile\":{\"name\":\"Mr. Goutam Chakraborty\"},\"wa_id\":\"919831101730\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"919831101730\",\"id\":\"wamid.HBgMOTE5ODMxMTAxNzMwFQIAEhggQUNDMEYyMjlGMjVGQzdGMDUzMDlERjA5OEM5MjVCMUUA\",\"timestamp\":\"1768068144\",\"text\":{\"body\":\"Hi\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:30+05:30"} [2026-01-10 23:32:31] [DEBUG] Ignoring event: delivered [2026-01-10 23:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NTJEQzhBRUE1Q0YzRkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NTJEQzhBRUE1Q0YzRkZFAA==\",\"timestamp\":\"1768068146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:30+05:30"} [2026-01-10 23:32:31] [DEBUG] Ignoring event: delivered [2026-01-10 23:32:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NTJEQzhBRUE1Q0YzRkZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NTJEQzhBRUE1Q0YzRkZFAA==\",\"timestamp\":\"1768068146\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:30+05:30"} [2026-01-10 23:32:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUE1NTJEQzhBRUE1Q0YzRkZFAA== [2026-01-10 23:32:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:02:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0NjIzOTg0QjVFOUFDRUNEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0NjIzOTg0QjVFOUFDRUNEAA==", "timestamp": "1768068152", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:32:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:32:34] [INFO] Sending instructions to 917202000200 [2026-01-10 23:32:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:32:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:32:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "df311a27fb394590971518021dd1cc2b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:32:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0NjIzOTg0QjVFOUFDRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0NjIzOTg0QjVFOUFDRUNEAA==\",\"timestamp\":\"1768068152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:34+05:30"} [2026-01-10 23:32:34] [DEBUG] Ignoring event: delivered [2026-01-10 23:32:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0NjIzOTg0QjVFOUFDRUNEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0NjIzOTg0QjVFOUFDRUNEAA==\",\"timestamp\":\"1768068152\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:34+05:30"} [2026-01-10 23:32:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDY0NjIzOTg0QjVFOUFDRUNEAA== [2026-01-10 23:32:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:02:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NzhCMDNDMjM2QTg0MzU3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NzhCMDNDMjM2QTg0MzU3AA==", "timestamp": "1768068158", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:32:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:32:40] [INFO] Sending instructions to 917202000200 [2026-01-10 23:32:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:32:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:32:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e8518a104e4149c39978062a86b2bbe3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:32:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NzhCMDNDMjM2QTg0MzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NzhCMDNDMjM2QTg0MzU3AA==\",\"timestamp\":\"1768068158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:42+05:30"} [2026-01-10 23:32:42] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NzhCMDNDMjM2QTg0MzU3AA== [2026-01-10 23:32:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NzhCMDNDMjM2QTg0MzU3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzk4NzhCMDNDMjM2QTg0MzU3AA==\",\"timestamp\":\"1768068158\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:42+05:30"} [2026-01-10 23:32:42] [DEBUG] Ignoring event: delivered [2026-01-10 23:32:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:02:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQzUxODZBRTVDNzA3MTQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQzUxODZBRTVDNzA3MTQyAA==", "timestamp": "1768068164", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:32:47] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:32:47] [INFO] Sending instructions to 917202000200 [2026-01-10 23:32:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:32:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:32:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "74bb8e8b93ef4ccc80e23f673610daf9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:32:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQzUxODZBRTVDNzA3MTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQzUxODZBRTVDNzA3MTQyAA==\",\"timestamp\":\"1768068164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:49+05:30"} [2026-01-10 23:32:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQzUxODZBRTVDNzA3MTQyAA== [2026-01-10 23:32:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQzUxODZBRTVDNzA3MTQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUFBQzUxODZBRTVDNzA3MTQyAA==\",\"timestamp\":\"1768068164\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:49+05:30"} [2026-01-10 23:32:49] [DEBUG] Ignoring event: delivered [2026-01-10 23:32:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:02:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyQjk3MzI3MzNDNTg1RjFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyQjk3MzI3MzNDNTg1RjFBAA==", "timestamp": "1768068170", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:32:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:32:52] [INFO] Sending instructions to 917202000200 [2026-01-10 23:32:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:32:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:32:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "72fb3ddd910944d7b9e8a02b83c79487", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:32:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyQjk3MzI3MzNDNTg1RjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyQjk3MzI3MzNDNTg1RjFBAA==\",\"timestamp\":\"1768068170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:52+05:30"} [2026-01-10 23:32:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyQjk3MzI3MzNDNTg1RjFBAA== [2026-01-10 23:32:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:32:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyQjk3MzI3MzNDNTg1RjFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTAyQjk3MzI3MzNDNTg1RjFBAA==\",\"timestamp\":\"1768068170\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:32:52+05:30"} [2026-01-10 23:32:52] [DEBUG] Ignoring event: delivered [2026-01-10 23:33:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:03:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMkQ5RDdBQ0E4Q0JCODdGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMkQ5RDdBQ0E4Q0JCODdGAA==", "timestamp": "1768068206", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:33:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:33:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:33:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:33:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:33:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "795964b0753040b6a7ff74352a14c2b0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:33:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:33:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMkQ5RDdBQ0E4Q0JCODdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMkQ5RDdBQ0E4Q0JCODdGAA==\",\"timestamp\":\"1768068206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:33:30+05:30"} [2026-01-10 23:33:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMkQ5RDdBQ0E4Q0JCODdGAA== [2026-01-10 23:33:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:33:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMkQ5RDdBQ0E4Q0JCODdGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDVGMkQ5RDdBQ0E4Q0JCODdGAA==\",\"timestamp\":\"1768068206\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:33:30+05:30"} [2026-01-10 23:33:31] [DEBUG] Ignoring event: delivered [2026-01-10 23:33:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:03:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MjhDRDQyQzIyRTg3RDFBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MjhDRDQyQzIyRTg3RDFBAA==", "timestamp": "1768068212", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:33:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:33:33] [INFO] Sending instructions to 917202000200 [2026-01-10 23:33:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:33:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:33:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "caa1ab18331149b18c7efcaa8b96c596", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:33:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:33:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MjhDRDQyQzIyRTg3RDFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MjhDRDQyQzIyRTg3RDFBAA==\",\"timestamp\":\"1768068212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:33:35+05:30"} [2026-01-10 23:33:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MjhDRDQyQzIyRTg3RDFBAA== [2026-01-10 23:33:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:33:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MjhDRDQyQzIyRTg3RDFBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTg2MjhDRDQyQzIyRTg3RDFBAA==\",\"timestamp\":\"1768068212\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:33:35+05:30"} [2026-01-10 23:33:35] [DEBUG] Ignoring event: delivered [2026-01-10 23:34:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:04:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENCNDIyRkIxNzk4MUEyMEI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENCNDIyRkIxNzk4MUEyMEI1AA==", "timestamp": "1768068248", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:34:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:34:10] [INFO] Sending instructions to 917202000200 [2026-01-10 23:34:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:34:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:34:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28bc35ee6a6a46c9b550b501d77a6e72", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:34:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENCNDIyRkIxNzk4MUEyMEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENCNDIyRkIxNzk4MUEyMEI1AA==\",\"timestamp\":\"1768068248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:13+05:30"} [2026-01-10 23:34:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENCNDIyRkIxNzk4MUEyMEI1AA== [2026-01-10 23:34:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENCNDIyRkIxNzk4MUEyMEI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOENCNDIyRkIxNzk4MUEyMEI1AA==\",\"timestamp\":\"1768068248\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:13+05:30"} [2026-01-10 23:34:14] [DEBUG] Ignoring event: delivered [2026-01-10 23:34:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:04:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3N0VEMTExQThEREZFMTM5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3N0VEMTExQThEREZFMTM5AA==", "timestamp": "1768068254", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:34:16] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:34:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:34:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:34:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:34:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5fb94049b234cf8bc0c06fa3a6e3544", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:34:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3N0VEMTExQThEREZFMTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3N0VEMTExQThEREZFMTM5AA==\",\"timestamp\":\"1768068254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:17+05:30"} [2026-01-10 23:34:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3N0VEMTExQThEREZFMTM5AA== [2026-01-10 23:34:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3N0VEMTExQThEREZFMTM5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjM3N0VEMTExQThEREZFMTM5AA==\",\"timestamp\":\"1768068254\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:17+05:30"} [2026-01-10 23:34:18] [DEBUG] Ignoring event: delivered [2026-01-10 23:34:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:04:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxRjBDNkQ3N0UwQTA4RTg2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxRjBDNkQ3N0UwQTA4RTg2AA==", "timestamp": "1768068260", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:34:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:34:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:34:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:34:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:34:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1047897cfbf448f6bc5328a617a449b1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:34:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxRjBDNkQ3N0UwQTA4RTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxRjBDNkQ3N0UwQTA4RTg2AA==\",\"timestamp\":\"1768068260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:24+05:30"} [2026-01-10 23:34:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:34:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxRjBDNkQ3N0UwQTA4RTg2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxRjBDNkQ3N0UwQTA4RTg2AA==\",\"timestamp\":\"1768068260\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:24+05:30"} [2026-01-10 23:34:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzMxRjBDNkQ3N0UwQTA4RTg2AA== [2026-01-10 23:34:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:04:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUQ5ODZENkFERDQ0Mjk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUQ5ODZENkFERDQ0Mjk2AA==", "timestamp": "1768068266", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:34:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:34:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:34:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:34:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:34:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9b977ce964b94af2a3ccc570a4f4c0a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUQ5ODZENkFERDQ0Mjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUQ5ODZENkFERDQ0Mjk2AA==\",\"timestamp\":\"1768068266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:29+05:30"} [2026-01-10 23:34:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUQ5ODZENkFERDQ0Mjk2AA== [2026-01-10 23:34:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUQ5ODZENkFERDQ0Mjk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjBDOUQ5ODZENkFERDQ0Mjk2AA==\",\"timestamp\":\"1768068266\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:29+05:30"} [2026-01-10 23:34:30] [DEBUG] Ignoring event: delivered [2026-01-10 23:34:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:04:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTIzMTVGNTQ4NTFENzQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTIzMTVGNTQ4NTFENzQyAA==", "timestamp": "1768068272", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:34:34] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:34:34] [INFO] Sending instructions to 917202000200 [2026-01-10 23:34:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:34:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:34:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f5f8900e5c83457da50aa7e19d3e2c08", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:34:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTIzMTVGNTQ4NTFENzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTIzMTVGNTQ4NTFENzQyAA==\",\"timestamp\":\"1768068272\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:34+05:30"} [2026-01-10 23:34:35] [DEBUG] Ignoring event: delivered [2026-01-10 23:34:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:34:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTIzMTVGNTQ4NTFENzQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTIzMTVGNTQ4NTFENzQyAA==\",\"timestamp\":\"1768068272\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:34:34+05:30"} [2026-01-10 23:34:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjg3RTIzMTVGNTQ4NTFENzQyAA== [2026-01-10 23:35:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:05:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOTRFQUNDMEQ2MDlBQ0MyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOTRFQUNDMEQ2MDlBQ0MyAA==", "timestamp": "1768068308", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:35:10] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:35:10] [INFO] Sending instructions to 917202000200 [2026-01-10 23:35:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:35:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:35:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e198e521a6dd4929ab3cd3fc508e3bda", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:35:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:35:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOTRFQUNDMEQ2MDlBQ0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOTRFQUNDMEQ2MDlBQ0MyAA==\",\"timestamp\":\"1768068308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:35:11+05:30"} [2026-01-10 23:35:12] [DEBUG] Ignoring event: delivered [2026-01-10 23:35:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:35:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOTRFQUNDMEQ2MDlBQ0MyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOTRFQUNDMEQ2MDlBQ0MyAA==\",\"timestamp\":\"1768068308\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:35:11+05:30"} [2026-01-10 23:35:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzcxOTRFQUNDMEQ2MDlBQ0MyAA== [2026-01-10 23:35:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:05:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjIwRkQ3ODlBQTA3MzkxAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjIwRkQ3ODlBQTA3MzkxAA==", "timestamp": "1768068313", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:35:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:35:15] [INFO] Sending instructions to 917202000200 [2026-01-10 23:35:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:35:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:35:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08b16dd604b94a70adc04936d4100a47", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:35:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:35:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjIwRkQ3ODlBQTA3MzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjIwRkQ3ODlBQTA3MzkxAA==\",\"timestamp\":\"1768068313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:35:16+05:30"} [2026-01-10 23:35:17] [DEBUG] Ignoring event: delivered [2026-01-10 23:35:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:35:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjIwRkQ3ODlBQTA3MzkxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjIwRkQ3ODlBQTA3MzkxAA==\",\"timestamp\":\"1768068313\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:35:16+05:30"} [2026-01-10 23:35:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzBFMjIwRkQ3ODlBQTA3MzkxAA== [2026-01-10 23:35:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:05:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTQyRDE1NzdGMzEzMUM4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTQyRDE1NzdGMzEzMUM4AA==", "timestamp": "1768068319", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:35:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:35:20] [INFO] Sending instructions to 917202000200 [2026-01-10 23:35:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:35:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:35:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "68dab9ff7e91419cbdc28bbffc2d3667", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:35:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTQyRDE1NzdGMzEzMUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTQyRDE1NzdGMzEzMUM4AA==\",\"timestamp\":\"1768068319\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:35:21+05:30"} [2026-01-10 23:35:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTQyRDE1NzdGMzEzMUM4AA== [2026-01-10 23:35:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:35:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTQyRDE1NzdGMzEzMUM4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUE4RTQyRDE1NzdGMzEzMUM4AA==\",\"timestamp\":\"1768068319\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:35:21+05:30"} [2026-01-10 23:35:21] [DEBUG] Ignoring event: delivered [2026-01-10 23:35:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:05:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjEzM0E4MTkyRjY0RkEwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjEzM0E4MTkyRjY0RkEwAA==", "timestamp": "1768068355", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:35:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:35:57] [INFO] Sending instructions to 917202000200 [2026-01-10 23:35:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:35:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:35:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d4bffe4bd1e447fda30ad554efce6062", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:35:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjEzM0E4MTkyRjY0RkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjEzM0E4MTkyRjY0RkEwAA==\",\"timestamp\":\"1768068355\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:35:57+05:30"} [2026-01-10 23:35:58] [DEBUG] Ignoring event: delivered [2026-01-10 23:35:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:35:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjEzM0E4MTkyRjY0RkEwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjEzM0E4MTkyRjY0RkEwAA==\",\"timestamp\":\"1768068355\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:35:57+05:30"} [2026-01-10 23:35:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUYzQjEzM0E4MTkyRjY0RkEwAA== [2026-01-10 23:36:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:06:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QTZCNTIzM0ExNTI0NTAxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QTZCNTIzM0ExNTI0NTAxAA==", "timestamp": "1768068361", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:36:02] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:36:02] [INFO] Sending instructions to 917202000200 [2026-01-10 23:36:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:36:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:36:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4f9cf97fc26845dea9f0b1269cbbc1b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:36:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QTZCNTIzM0ExNTI0NTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QTZCNTIzM0ExNTI0NTAxAA==\",\"timestamp\":\"1768068361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:06+05:30"} [2026-01-10 23:36:07] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QTZCNTIzM0ExNTI0NTAxAA== [2026-01-10 23:36:07] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QTZCNTIzM0ExNTI0NTAxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTk5QTZCNTIzM0ExNTI0NTAxAA==\",\"timestamp\":\"1768068361\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:06+05:30"} [2026-01-10 23:36:07] [DEBUG] Ignoring event: delivered [2026-01-10 23:36:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:06:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwM0IwNUMwNzAyMTY5MzA2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwM0IwNUMwNzAyMTY5MzA2AA==", "timestamp": "1768068366", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:36:08] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:36:08] [INFO] Sending instructions to 917202000200 [2026-01-10 23:36:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:36:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:36:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2dc7e9e2526e48ec92303a17fc47bcd2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwM0IwNUMwNzAyMTY5MzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwM0IwNUMwNzAyMTY5MzA2AA==\",\"timestamp\":\"1768068366\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:11+05:30"} [2026-01-10 23:36:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwM0IwNUMwNzAyMTY5MzA2AA== [2026-01-10 23:36:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwM0IwNUMwNzAyMTY5MzA2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEMwM0IwNUMwNzAyMTY5MzA2AA==\",\"timestamp\":\"1768068366\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:11+05:30"} [2026-01-10 23:36:11] [DEBUG] Ignoring event: delivered [2026-01-10 23:36:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:06:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRDg5RDA3OERDNjdGODc3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRDg5RDA3OERDNjdGODc3AA==", "timestamp": "1768068371", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:36:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:36:13] [INFO] Sending instructions to 917202000200 [2026-01-10 23:36:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:36:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:36:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "610c48fc53124af5b9e57e19c5fff2fa", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:36:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRDg5RDA3OERDNjdGODc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRDg5RDA3OERDNjdGODc3AA==\",\"timestamp\":\"1768068371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:17+05:30"} [2026-01-10 23:36:18] [DEBUG] Ignoring event: delivered [2026-01-10 23:36:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRDg5RDA3OERDNjdGODc3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRDg5RDA3OERDNjdGODc3AA==\",\"timestamp\":\"1768068371\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:17+05:30"} [2026-01-10 23:36:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODQzRDg5RDA3OERDNjdGODc3AA== [2026-01-10 23:36:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:06:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2RTA3NUFDRDkzNTcwQTUzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2RTA3NUFDRDkzNTcwQTUzAA==", "timestamp": "1768068408", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:36:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:36:49] [INFO] Sending instructions to 917202000200 [2026-01-10 23:36:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:36:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:36:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "951315b8d81549619f0d8c94893bda3f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:36:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:06:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg4NjExNDM1NEZDMTRBNTU5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg4NjExNDM1NEZDMTRBNTU5AA==", "timestamp": "1768068413", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:36:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:36:55] [INFO] Sending instructions to 917202000200 [2026-01-10 23:36:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:36:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:36:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4bd0f43e71324c65b000d6c83c2f78e6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg4NjExNDM1NEZDMTRBNTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg4NjExNDM1NEZDMTRBNTU5AA==\",\"timestamp\":\"1768068413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:57+05:30"} [2026-01-10 23:36:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg4NjExNDM1NEZDMTRBNTU5AA== [2026-01-10 23:36:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg4NjExNDM1NEZDMTRBNTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg4NjExNDM1NEZDMTRBNTU5AA==\",\"timestamp\":\"1768068413\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:57+05:30"} [2026-01-10 23:36:57] [DEBUG] Ignoring event: delivered [2026-01-10 23:36:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2RTA3NUFDRDkzNTcwQTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2RTA3NUFDRDkzNTcwQTUzAA==\",\"timestamp\":\"1768068408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:57+05:30"} [2026-01-10 23:36:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2RTA3NUFDRDkzNTcwQTUzAA== [2026-01-10 23:36:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:36:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2RTA3NUFDRDkzNTcwQTUzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjk2RTA3NUFDRDkzNTcwQTUzAA==\",\"timestamp\":\"1768068408\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:36:57+05:30"} [2026-01-10 23:36:58] [DEBUG] Ignoring event: delivered [2026-01-10 23:37:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:07:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOEZFMzEwNEQ4NjdDOUQ1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOEZFMzEwNEQ4NjdDOUQ1AA==", "timestamp": "1768068419", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:37:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:37:01] [INFO] Sending instructions to 917202000200 [2026-01-10 23:37:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:37:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:37:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dbda4d71af164927b7a1a1f75d80e84d", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:37:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:37:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOEZFMzEwNEQ4NjdDOUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOEZFMzEwNEQ4NjdDOUQ1AA==\",\"timestamp\":\"1768068419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:37:01+05:30"} [2026-01-10 23:37:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOEZFMzEwNEQ4NjdDOUQ1AA== [2026-01-10 23:37:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:37:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOEZFMzEwNEQ4NjdDOUQ1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjcyOEZFMzEwNEQ4NjdDOUQ1AA==\",\"timestamp\":\"1768068419\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:37:01+05:30"} [2026-01-10 23:37:01] [DEBUG] Ignoring event: delivered [2026-01-10 23:37:37] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:07:37", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3MkNFQzYxMjFGNzhCOEU4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3MkNFQzYxMjFGNzhCOEU4AA==", "timestamp": "1768068455", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:37:37] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:37:37] [INFO] Sending instructions to 917202000200 [2026-01-10 23:37:37] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:37:37] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:37:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0a140b89b7434c5d98b8af13b9c3e445", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:37:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3MkNFQzYxMjFGNzhCOEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3MkNFQzYxMjFGNzhCOEU4AA==\",\"timestamp\":\"1768068455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:37:41+05:30"} [2026-01-10 23:37:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3MkNFQzYxMjFGNzhCOEU4AA== [2026-01-10 23:37:42] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:37:37+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3MkNFQzYxMjFGNzhCOEU4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTE3MkNFQzYxMjFGNzhCOEU4AA==\",\"timestamp\":\"1768068455\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:37:41+05:30"} [2026-01-10 23:37:42] [DEBUG] Ignoring event: delivered [2026-01-10 23:37:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:07:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4RjMwRERFMjQ4OTNCMUI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4RjMwRERFMjQ4OTNCMUI5AA==", "timestamp": "1768068461", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:37:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:37:43] [INFO] Sending instructions to 917202000200 [2026-01-10 23:37:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:37:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:37:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7b883a5b4b047aa9b876848851729b9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:37:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4RjMwRERFMjQ4OTNCMUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4RjMwRERFMjQ4OTNCMUI5AA==\",\"timestamp\":\"1768068461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:37:48+05:30"} [2026-01-10 23:37:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4RjMwRERFMjQ4OTNCMUI5AA== [2026-01-10 23:37:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:37:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4RjMwRERFMjQ4OTNCMUI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUM4RjMwRERFMjQ4OTNCMUI5AA==\",\"timestamp\":\"1768068461\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:37:48+05:30"} [2026-01-10 23:37:48] [DEBUG] Ignoring event: delivered [2026-01-10 23:37:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:07:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MjdBNjAxRDA0RkVGRkVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MjdBNjAxRDA0RkVGRkVDAA==", "timestamp": "1768068467", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:37:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:37:49] [INFO] Sending instructions to 917202000200 [2026-01-10 23:37:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:37:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:37:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eeea47b15aef44f78880f3ae3aa1317b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:37:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:37:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MjdBNjAxRDA0RkVGRkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MjdBNjAxRDA0RkVGRkVDAA==\",\"timestamp\":\"1768068467\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:37:53+05:30"} [2026-01-10 23:37:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MjdBNjAxRDA0RkVGRkVDAA== [2026-01-10 23:37:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:37:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MjdBNjAxRDA0RkVGRkVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEM4MjdBNjAxRDA0RkVGRkVDAA==\",\"timestamp\":\"1768068467\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:37:53+05:30"} [2026-01-10 23:37:54] [DEBUG] Ignoring event: delivered [2026-01-10 23:38:26] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:08:26", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4NTVBOUNBQTM3QkJBMERGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4NTVBOUNBQTM3QkJBMERGAA==", "timestamp": "1768068505", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:38:26] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:38:26] [INFO] Sending instructions to 917202000200 [2026-01-10 23:38:26] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:38:26] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:38:27] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3faace21299c466c97b5f60e8f802cb4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:38:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4NTVBOUNBQTM3QkJBMERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4NTVBOUNBQTM3QkJBMERGAA==\",\"timestamp\":\"1768068505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:38:29+05:30"} [2026-01-10 23:38:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4NTVBOUNBQTM3QkJBMERGAA== [2026-01-10 23:38:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:38:26+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4NTVBOUNBQTM3QkJBMERGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDY4NTVBOUNBQTM3QkJBMERGAA==\",\"timestamp\":\"1768068505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:38:29+05:30"} [2026-01-10 23:38:30] [DEBUG] Ignoring event: delivered [2026-01-10 23:38:32] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:08:32", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MTNEQjVDMDM2OTU5Qzk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MTNEQjVDMDM2OTU5Qzk2AA==", "timestamp": "1768068510", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:38:32] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:38:32] [INFO] Sending instructions to 917202000200 [2026-01-10 23:38:32] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:38:32] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:38:32] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "dadefa132dff46c98f0b7d67e702e9f8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:38:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:38:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MTNEQjVDMDM2OTU5Qzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MTNEQjVDMDM2OTU5Qzk2AA==\",\"timestamp\":\"1768068510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:38:35+05:30"} [2026-01-10 23:38:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MTNEQjVDMDM2OTU5Qzk2AA== [2026-01-10 23:38:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:38:32+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MTNEQjVDMDM2OTU5Qzk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDU4MTNEQjVDMDM2OTU5Qzk2AA==\",\"timestamp\":\"1768068510\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:38:35+05:30"} [2026-01-10 23:38:36] [DEBUG] Ignoring event: delivered [2026-01-10 23:38:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:08:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5Qjg4Mjc3NzBFNUQxMDRFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5Qjg4Mjc3NzBFNUQxMDRFAA==", "timestamp": "1768068516", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:38:38] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:38:38] [INFO] Sending instructions to 917202000200 [2026-01-10 23:38:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:38:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:38:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "236d2b4c49b24327bb748abf25f05c97", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:38:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5Qjg4Mjc3NzBFNUQxMDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5Qjg4Mjc3NzBFNUQxMDRFAA==\",\"timestamp\":\"1768068516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:38:39+05:30"} [2026-01-10 23:38:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5Qjg4Mjc3NzBFNUQxMDRFAA== [2026-01-10 23:38:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:38:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5Qjg4Mjc3NzBFNUQxMDRFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0Y5Qjg4Mjc3NzBFNUQxMDRFAA==\",\"timestamp\":\"1768068516\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:38:39+05:30"} [2026-01-10 23:38:39] [DEBUG] Ignoring event: delivered [2026-01-10 23:38:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:08:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1NTE0OTQ4RTY4MzE0Q0REAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1NTE0OTQ4RTY4MzE0Q0REAA==", "timestamp": "1768068521", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:38:43] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:38:43] [INFO] Sending instructions to 917202000200 [2026-01-10 23:38:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:38:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:38:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b150b140ac6f4b169effb0545aac3140", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:38:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:38:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1NTE0OTQ4RTY4MzE0Q0REAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1NTE0OTQ4RTY4MzE0Q0REAA==\",\"timestamp\":\"1768068521\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:38:48+05:30"} [2026-01-10 23:38:49] [DEBUG] Ignoring event: delivered [2026-01-10 23:38:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:38:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1NTE0OTQ4RTY4MzE0Q0REAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1NTE0OTQ4RTY4MzE0Q0REAA==\",\"timestamp\":\"1768068521\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:38:48+05:30"} [2026-01-10 23:38:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkY1NTE0OTQ4RTY4MzE0Q0REAA== [2026-01-10 23:39:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:09:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMEY2RjkyMjRCMjk4QzAwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMEY2RjkyMjRCMjk4QzAwAA==", "timestamp": "1768068557", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:39:19] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:39:19] [INFO] Sending instructions to 917202000200 [2026-01-10 23:39:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:39:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:39:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "3f78c43d0af44a4d80bc242e23b1abfe", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:39:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMEY2RjkyMjRCMjk4QzAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMEY2RjkyMjRCMjk4QzAwAA==\",\"timestamp\":\"1768068557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:39:23+05:30"} [2026-01-10 23:39:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMEY2RjkyMjRCMjk4QzAwAA== [2026-01-10 23:39:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:39:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMEY2RjkyMjRCMjk4QzAwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjdBMEY2RjkyMjRCMjk4QzAwAA==\",\"timestamp\":\"1768068557\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:39:23+05:30"} [2026-01-10 23:39:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:39:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:09:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNjdDNjJCMTVFMUUxQzhDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNjdDNjJCMTVFMUUxQzhDAA==", "timestamp": "1768068563", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:39:25] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:39:25] [INFO] Sending instructions to 917202000200 [2026-01-10 23:39:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:39:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:39:25] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "bcc618aeb6d547f39691ce3f7d5861d2", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:39:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNjdDNjJCMTVFMUUxQzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNjdDNjJCMTVFMUUxQzhDAA==\",\"timestamp\":\"1768068563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:39:26+05:30"} [2026-01-10 23:39:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNjdDNjJCMTVFMUUxQzhDAA== [2026-01-10 23:39:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:39:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNjdDNjJCMTVFMUUxQzhDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjcyNjdDNjJCMTVFMUUxQzhDAA==\",\"timestamp\":\"1768068563\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:39:26+05:30"} [2026-01-10 23:39:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:39:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:09:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBMzZCMTc3OTk4MzdDQkUwAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBMzZCMTc3OTk4MzdDQkUwAA==", "timestamp": "1768068569", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:39:31] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:39:31] [INFO] Sending instructions to 917202000200 [2026-01-10 23:39:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:39:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:39:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "6dca2df638344590bbe0be9e7ac6737a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:39:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBMzZCMTc3OTk4MzdDQkUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBMzZCMTc3OTk4MzdDQkUwAA==\",\"timestamp\":\"1768068569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:39:32+05:30"} [2026-01-10 23:39:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBMzZCMTc3OTk4MzdDQkUwAA== [2026-01-10 23:39:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:39:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBMzZCMTc3OTk4MzdDQkUwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzZBMzZCMTc3OTk4MzdDQkUwAA==\",\"timestamp\":\"1768068569\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:39:32+05:30"} [2026-01-10 23:39:33] [DEBUG] Ignoring event: delivered [2026-01-10 23:40:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:10:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFENDk3RUQ2NTBENzU1RkJDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFENDk3RUQ2NTBENzU1RkJDAA==", "timestamp": "1768068606", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:40:07] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:40:07] [INFO] Sending instructions to 917202000200 [2026-01-10 23:40:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:40:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:40:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "26993a4473424d1eac63d6c827014dbd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:40:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFENDk3RUQ2NTBENzU1RkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFENDk3RUQ2NTBENzU1RkJDAA==\",\"timestamp\":\"1768068606\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:40:12+05:30"} [2026-01-10 23:40:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFENDk3RUQ2NTBENzU1RkJDAA== [2026-01-10 23:40:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:40:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFENDk3RUQ2NTBENzU1RkJDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMUFENDk3RUQ2NTBENzU1RkJDAA==\",\"timestamp\":\"1768068606\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:40:12+05:30"} [2026-01-10 23:40:12] [DEBUG] Ignoring event: delivered [2026-01-10 23:40:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:10:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc1RjlDNDZGOUY2QkMyRURBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc1RjlDNDZGOUY2QkMyRURBAA==", "timestamp": "1768068612", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:40:13] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:40:13] [INFO] Sending instructions to 917202000200 [2026-01-10 23:40:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:40:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:40:14] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "701bb9d4823d4dae959b2625ddea8b6b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:40:19] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:10:19", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RkE3RkQ2NzA4NDc0MkY0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RkE3RkQ2NzA4NDc0MkY0AA==", "timestamp": "1768068617", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:40:19] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:40:19] [INFO] Sending instructions to 917202000200 [2026-01-10 23:40:19] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:40:19] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:40:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e9b4b63589634013b6efea3a2b2a14b7", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:40:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RkE3RkQ2NzA4NDc0MkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RkE3RkQ2NzA4NDc0MkY0AA==\",\"timestamp\":\"1768068617\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:40:22+05:30"} [2026-01-10 23:40:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RkE3RkQ2NzA4NDc0MkY0AA== [2026-01-10 23:40:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:40:19+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RkE3RkQ2NzA4NDc0MkY0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREI1RkE3RkQ2NzA4NDc0MkY0AA==\",\"timestamp\":\"1768068617\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:40:22+05:30"} [2026-01-10 23:40:23] [DEBUG] Ignoring event: delivered [2026-01-10 23:40:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:40:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc1RjlDNDZGOUY2QkMyRURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc1RjlDNDZGOUY2QkMyRURBAA==\",\"timestamp\":\"1768068612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:40:23+05:30"} [2026-01-10 23:40:23] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc1RjlDNDZGOUY2QkMyRURBAA== [2026-01-10 23:40:23] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:40:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc1RjlDNDZGOUY2QkMyRURBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNzc1RjlDNDZGOUY2QkMyRURBAA==\",\"timestamp\":\"1768068612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:40:23+05:30"} [2026-01-10 23:40:23] [DEBUG] Ignoring event: delivered [2026-01-10 23:40:56] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:10:56", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMzI3MTUwQTI1RkY1MEJGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMzI3MTUwQTI1RkY1MEJGAA==", "timestamp": "1768068654", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:40:56] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:40:56] [INFO] Sending instructions to 917202000200 [2026-01-10 23:40:56] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:40:56] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:40:56] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "00b415a0ef7648b2ae5fd978c0194954", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMzI3MTUwQTI1RkY1MEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMzI3MTUwQTI1RkY1MEJGAA==\",\"timestamp\":\"1768068654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:40:57+05:30"} [2026-01-10 23:40:58] [DEBUG] Ignoring event: delivered [2026-01-10 23:40:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:40:56+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMzI3MTUwQTI1RkY1MEJGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMzI3MTUwQTI1RkY1MEJGAA==\",\"timestamp\":\"1768068654\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:40:57+05:30"} [2026-01-10 23:40:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOTBBMzI3MTUwQTI1RkY1MEJGAA== [2026-01-10 23:41:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:11:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGMDNCOUQ1MjMyMkNBNUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGMDNCOUQ1MjMyMkNBNUIwAA==", "timestamp": "1768068660", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:41:01] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:41:01] [INFO] Sending instructions to 917202000200 [2026-01-10 23:41:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:41:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:41:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bf49f07fd3443f6a938a5b4d116ee7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGMDNCOUQ1MjMyMkNBNUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGMDNCOUQ1MjMyMkNBNUIwAA==\",\"timestamp\":\"1768068660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:41:03+05:30"} [2026-01-10 23:41:03] [DEBUG] Ignoring event: delivered [2026-01-10 23:41:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGMDNCOUQ1MjMyMkNBNUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGMDNCOUQ1MjMyMkNBNUIwAA==\",\"timestamp\":\"1768068660\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:41:03+05:30"} [2026-01-10 23:41:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODRGMDNCOUQ1MjMyMkNBNUIwAA== [2026-01-10 23:41:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:11:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNBRDhDRTYxQTY1NEVFNzIzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNBRDhDRTYxQTY1NEVFNzIzAA==", "timestamp": "1768068665", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:41:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:41:07] [INFO] Sending instructions to 917202000200 [2026-01-10 23:41:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:41:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:41:07] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c17dc54035fb431bb8610aab948c8a6a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:41:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNBRDhDRTYxQTY1NEVFNzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNBRDhDRTYxQTY1NEVFNzIzAA==\",\"timestamp\":\"1768068665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:41:08+05:30"} [2026-01-10 23:41:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNBRDhDRTYxQTY1NEVFNzIzAA== [2026-01-10 23:41:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNBRDhDRTYxQTY1NEVFNzIzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDNBRDhDRTYxQTY1NEVFNzIzAA==\",\"timestamp\":\"1768068665\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:41:08+05:30"} [2026-01-10 23:41:08] [DEBUG] Ignoring event: delivered [2026-01-10 23:41:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:11:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCRkU3NEI0RjVGQzk4Q0RBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCRkU3NEI0RjVGQzk4Q0RBAA==", "timestamp": "1768068671", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:41:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:41:13] [INFO] Sending instructions to 917202000200 [2026-01-10 23:41:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:41:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:41:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b9623f3b8bbc419a82c360120e60d961", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:41:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCRkU3NEI0RjVGQzk4Q0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCRkU3NEI0RjVGQzk4Q0RBAA==\",\"timestamp\":\"1768068671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:41:15+05:30"} [2026-01-10 23:41:15] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCRkU3NEI0RjVGQzk4Q0RBAA== [2026-01-10 23:41:15] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCRkU3NEI0RjVGQzk4Q0RBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMkZCRkU3NEI0RjVGQzk4Q0RBAA==\",\"timestamp\":\"1768068671\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:41:15+05:30"} [2026-01-10 23:41:15] [DEBUG] Ignoring event: delivered [2026-01-10 23:41:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:11:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGQkZFOTg1ODBENkFDMTJFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGQkZFOTg1ODBENkFDMTJFAA==", "timestamp": "1768068708", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:41:49] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:41:49] [INFO] Sending instructions to 917202000200 [2026-01-10 23:41:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:41:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:41:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c5d94bf345d4d148f1cf280db7b2b30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGQkZFOTg1ODBENkFDMTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGQkZFOTg1ODBENkFDMTJFAA==\",\"timestamp\":\"1768068708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:41:54+05:30"} [2026-01-10 23:41:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGQkZFOTg1ODBENkFDMTJFAA== [2026-01-10 23:41:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGQkZFOTg1ODBENkFDMTJFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODFGQkZFOTg1ODBENkFDMTJFAA==\",\"timestamp\":\"1768068708\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:41:54+05:30"} [2026-01-10 23:41:54] [DEBUG] Ignoring event: delivered [2026-01-10 23:41:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:11:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQzMUQ4RTQzRjExQTQ2QTQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQzMUQ4RTQzRjExQTQ2QTQxAA==", "timestamp": "1768068713", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:41:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:41:55] [INFO] Sending instructions to 917202000200 [2026-01-10 23:41:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:41:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:41:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d785360c818a478eaed950e497e47eb8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:42:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:12:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBNDMxODA5NUM2RkIyOTMyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBNDMxODA5NUM2RkIyOTMyAA==", "timestamp": "1768068720", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:42:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:42:02] [INFO] Sending instructions to 917202000200 [2026-01-10 23:42:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:42:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:42:02] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4cadda7b88a74404a618935e997102b3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQzMUQ4RTQzRjExQTQ2QTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQzMUQ4RTQzRjExQTQ2QTQxAA==\",\"timestamp\":\"1768068713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:01+05:30"} [2026-01-10 23:42:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQzMUQ4RTQzRjExQTQ2QTQxAA== [2026-01-10 23:42:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:41:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQzMUQ4RTQzRjExQTQ2QTQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEQzMUQ4RTQzRjExQTQ2QTQxAA==\",\"timestamp\":\"1768068713\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:01+05:30"} [2026-01-10 23:42:03] [DEBUG] Ignoring event: delivered [2026-01-10 23:42:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:42:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBNDMxODA5NUM2RkIyOTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBNDMxODA5NUM2RkIyOTMyAA==\",\"timestamp\":\"1768068720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:09+05:30"} [2026-01-10 23:42:09] [DEBUG] Ignoring event: delivered [2026-01-10 23:42:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:42:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBNDMxODA5NUM2RkIyOTMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBNDMxODA5NUM2RkIyOTMyAA==\",\"timestamp\":\"1768068720\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:09+05:30"} [2026-01-10 23:42:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTJBNDMxODA5NUM2RkIyOTMyAA== [2026-01-10 23:42:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:12:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOTc4REMxOTQ2NDI4NEIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOTc4REMxOTQ2NDI4NEIwAA==", "timestamp": "1768068756", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:42:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:42:38] [INFO] Sending instructions to 917202000200 [2026-01-10 23:42:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:42:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:42:38] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e685fb50ba8a4d40b8875a8b2902253a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:42:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:42:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOTc4REMxOTQ2NDI4NEIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOTc4REMxOTQ2NDI4NEIwAA==\",\"timestamp\":\"1768068756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:39+05:30"} [2026-01-10 23:42:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOTc4REMxOTQ2NDI4NEIwAA== [2026-01-10 23:42:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:42:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOTc4REMxOTQ2NDI4NEIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOEVEOTc4REMxOTQ2NDI4NEIwAA==\",\"timestamp\":\"1768068756\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:39+05:30"} [2026-01-10 23:42:40] [DEBUG] Ignoring event: delivered [2026-01-10 23:42:43] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:12:43", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjkwQUMxMUFDOEFFNjY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjkwQUMxMUFDOEFFNjY1AA==", "timestamp": "1768068762", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:42:43] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:42:43] [INFO] Sending instructions to 917202000200 [2026-01-10 23:42:43] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:42:43] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:42:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "eab8a26a44fd4234a7d8a53c5e26f5d5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:42:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjkwQUMxMUFDOEFFNjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjkwQUMxMUFDOEFFNjY1AA==\",\"timestamp\":\"1768068762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:45+05:30"} [2026-01-10 23:42:46] [DEBUG] Ignoring event: delivered [2026-01-10 23:42:46] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:42:43+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjkwQUMxMUFDOEFFNjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjkwQUMxMUFDOEFFNjY1AA==\",\"timestamp\":\"1768068762\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:45+05:30"} [2026-01-10 23:42:46] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDI3RjkwQUMxMUFDOEFFNjY1AA== [2026-01-10 23:42:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:12:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0MUNCQ0I2MDM3ODM5RDBGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0MUNCQ0I2MDM3ODM5RDBGAA==", "timestamp": "1768068767", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:42:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:42:49] [INFO] Sending instructions to 917202000200 [2026-01-10 23:42:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:42:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:42:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4db1235e7ee749faa852acb6bd468ec0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:42:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0MUNCQ0I2MDM3ODM5RDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0MUNCQ0I2MDM3ODM5RDBGAA==\",\"timestamp\":\"1768068767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:50+05:30"} [2026-01-10 23:42:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0MUNCQ0I2MDM3ODM5RDBGAA== [2026-01-10 23:42:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:42:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0MUNCQ0I2MDM3ODM5RDBGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjc0MUNCQ0I2MDM3ODM5RDBGAA==\",\"timestamp\":\"1768068767\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:42:50+05:30"} [2026-01-10 23:42:50] [DEBUG] Ignoring event: delivered [2026-01-10 23:43:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:13:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFMjZERkI5QjIwM0I4RkQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFMjZERkI5QjIwM0I4RkQyAA==", "timestamp": "1768068803", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:43:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:43:25] [INFO] Sending instructions to 917202000200 [2026-01-10 23:43:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:43:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:43:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "abd4756c307941ea8e678c695301917b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:43:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFMjZERkI5QjIwM0I4RkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFMjZERkI5QjIwM0I4RkQyAA==\",\"timestamp\":\"1768068803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:43:25+05:30"} [2026-01-10 23:43:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFMjZERkI5QjIwM0I4RkQyAA== [2026-01-10 23:43:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:43:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFMjZERkI5QjIwM0I4RkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQkNFMjZERkI5QjIwM0I4RkQyAA==\",\"timestamp\":\"1768068803\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:43:25+05:30"} [2026-01-10 23:43:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:43:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:13:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDRUFGNzlFRTBBNDNDREZBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDRUFGNzlFRTBBNDNDREZBAA==", "timestamp": "1768068809", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:43:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:43:31] [INFO] Sending instructions to 917202000200 [2026-01-10 23:43:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:43:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:43:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "9f7ef3527eea4c618ccd34b348a2b3e0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:43:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDRUFGNzlFRTBBNDNDREZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDRUFGNzlFRTBBNDNDREZBAA==\",\"timestamp\":\"1768068809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:43:32+05:30"} [2026-01-10 23:43:32] [DEBUG] Ignoring event: delivered [2026-01-10 23:43:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:43:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDRUFGNzlFRTBBNDNDREZBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDRUFGNzlFRTBBNDNDREZBAA==\",\"timestamp\":\"1768068809\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:43:32+05:30"} [2026-01-10 23:43:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFDRUFGNzlFRTBBNDNDREZBAA== [2026-01-10 23:43:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:13:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNUYzQjNEREE4MTI2MDExAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNUYzQjNEREE4MTI2MDExAA==", "timestamp": "1768068814", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:43:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:43:36] [INFO] Sending instructions to 917202000200 [2026-01-10 23:43:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:43:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:43:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "42026b337606425485fdeff3d291d30f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:43:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNUYzQjNEREE4MTI2MDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNUYzQjNEREE4MTI2MDExAA==\",\"timestamp\":\"1768068814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:43:39+05:30"} [2026-01-10 23:43:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNUYzQjNEREE4MTI2MDExAA== [2026-01-10 23:43:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:43:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNUYzQjNEREE4MTI2MDExAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTcyNUYzQjNEREE4MTI2MDExAA==\",\"timestamp\":\"1768068814\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:43:39+05:30"} [2026-01-10 23:43:40] [DEBUG] Ignoring event: delivered [2026-01-10 23:43:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:13:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5OTlEMjZCRUE0NkYzQzlCAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5OTlEMjZCRUE0NkYzQzlCAA==", "timestamp": "1768068821", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:43:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:43:42] [INFO] Sending instructions to 917202000200 [2026-01-10 23:43:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:43:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:43:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "75bae9d8cdde47e188d9ecae0e1e1a09", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:43:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5OTlEMjZCRUE0NkYzQzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5OTlEMjZCRUE0NkYzQzlCAA==\",\"timestamp\":\"1768068821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:43:43+05:30"} [2026-01-10 23:43:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5OTlEMjZCRUE0NkYzQzlCAA== [2026-01-10 23:43:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:43:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5OTlEMjZCRUE0NkYzQzlCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkQ5OTlEMjZCRUE0NkYzQzlCAA==\",\"timestamp\":\"1768068821\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:43:43+05:30"} [2026-01-10 23:43:43] [DEBUG] Ignoring event: delivered [2026-01-10 23:44:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:14:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhFRDg3ODI5ODQwNDIwQ0VEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhFRDg3ODI5ODQwNDIwQ0VEAA==", "timestamp": "1768068857", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:44:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:44:18] [INFO] Sending instructions to 917202000200 [2026-01-10 23:44:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:44:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:44:18] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f6d2929593b74bb787955978c3f13b25", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:44:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhFRDg3ODI5ODQwNDIwQ0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhFRDg3ODI5ODQwNDIwQ0VEAA==\",\"timestamp\":\"1768068857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:21+05:30"} [2026-01-10 23:44:22] [DEBUG] Ignoring event: delivered [2026-01-10 23:44:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhFRDg3ODI5ODQwNDIwQ0VEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhFRDg3ODI5ODQwNDIwQ0VEAA==\",\"timestamp\":\"1768068857\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:21+05:30"} [2026-01-10 23:44:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzhFRDg3ODI5ODQwNDIwQ0VEAA== [2026-01-10 23:44:24] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:14:24", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RUU4NUYzNDg3QjM1N0I5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RUU4NUYzNDg3QjM1N0I5AA==", "timestamp": "1768068862", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:44:24] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:44:24] [INFO] Sending instructions to 917202000200 [2026-01-10 23:44:24] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:44:24] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:44:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "08cb52d54bac4863bcb1749af963cf42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:44:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RUU4NUYzNDg3QjM1N0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RUU4NUYzNDg3QjM1N0I5AA==\",\"timestamp\":\"1768068862\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:25+05:30"} [2026-01-10 23:44:25] [DEBUG] Ignoring event: delivered [2026-01-10 23:44:25] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:24+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RUU4NUYzNDg3QjM1N0I5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RUU4NUYzNDg3QjM1N0I5AA==\",\"timestamp\":\"1768068862\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:25+05:30"} [2026-01-10 23:44:25] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkQ3RUU4NUYzNDg3QjM1N0I5AA== [2026-01-10 23:44:30] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:14:30", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzRCRTUzRDNFNUVGODYyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzRCRTUzRDNFNUVGODYyAA==", "timestamp": "1768068868", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:44:30] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:44:30] [INFO] Sending instructions to 917202000200 [2026-01-10 23:44:30] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:44:30] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:44:30] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "183b8df5bbd74a1aa378f6d64aa9f0cc", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:44:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:14:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MjYwQzJEMDM2MjVCNURDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MjYwQzJEMDM2MjVCNURDAA==", "timestamp": "1768068873", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:44:35] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:44:35] [INFO] Sending instructions to 917202000200 [2026-01-10 23:44:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:44:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:44:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4388be009a364282aaae91eede7e85c6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:44:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzRCRTUzRDNFNUVGODYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzRCRTUzRDNFNUVGODYyAA==\",\"timestamp\":\"1768068868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:35+05:30"} [2026-01-10 23:44:35] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzRCRTUzRDNFNUVGODYyAA== [2026-01-10 23:44:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:30+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzRCRTUzRDNFNUVGODYyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkFENzRCRTUzRDNFNUVGODYyAA==\",\"timestamp\":\"1768068868\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:35+05:30"} [2026-01-10 23:44:35] [DEBUG] Ignoring event: delivered [2026-01-10 23:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MjYwQzJEMDM2MjVCNURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MjYwQzJEMDM2MjVCNURDAA==\",\"timestamp\":\"1768068873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:35+05:30"} [2026-01-10 23:44:36] [DEBUG] Ignoring event: delivered [2026-01-10 23:44:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MjYwQzJEMDM2MjVCNURDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MjYwQzJEMDM2MjVCNURDAA==\",\"timestamp\":\"1768068873\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:35+05:30"} [2026-01-10 23:44:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMTY1MjYwQzJEMDM2MjVCNURDAA== [2026-01-10 23:44:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:14:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NUI0NUNBQTYzNTRCNDFCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NUI0NUNBQTYzNTRCNDFCAA==", "timestamp": "1768068879", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:44:41] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:44:41] [INFO] Sending instructions to 917202000200 [2026-01-10 23:44:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:44:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:44:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "41ea1dc961c54279a012d5d1ddd87b92", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:44:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NUI0NUNBQTYzNTRCNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NUI0NUNBQTYzNTRCNDFCAA==\",\"timestamp\":\"1768068879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:43+05:30"} [2026-01-10 23:44:43] [DEBUG] Ignoring event: delivered [2026-01-10 23:44:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NUI0NUNBQTYzNTRCNDFCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NUI0NUNBQTYzNTRCNDFCAA==\",\"timestamp\":\"1768068879\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:42+05:30"} [2026-01-10 23:44:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNUQ0NUI0NUNBQTYzNTRCNDFCAA== [2026-01-10 23:44:47] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:14:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCM0U1QjIwMEUzNUNGMjlBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCM0U1QjIwMEUzNUNGMjlBAA==", "timestamp": "1768068885", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:44:47] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:44:47] [INFO] Sending instructions to 917202000200 [2026-01-10 23:44:47] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:44:47] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:44:47] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "81b0d58aba2242a1beda42592645cc1b", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:44:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCM0U1QjIwMEUzNUNGMjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCM0U1QjIwMEUzNUNGMjlBAA==\",\"timestamp\":\"1768068885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:47+05:30"} [2026-01-10 23:44:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCM0U1QjIwMEUzNUNGMjlBAA== [2026-01-10 23:44:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCM0U1QjIwMEUzNUNGMjlBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTBCM0U1QjIwMEUzNUNGMjlBAA==\",\"timestamp\":\"1768068885\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:47+05:30"} [2026-01-10 23:44:48] [DEBUG] Ignoring event: delivered [2026-01-10 23:44:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:14:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlGQ0I0MzIzNEU3REY0QkQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlGQ0I0MzIzNEU3REY0QkQyAA==", "timestamp": "1768068891", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:44:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:44:52] [INFO] Sending instructions to 917202000200 [2026-01-10 23:44:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:44:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:44:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0be3bac63c474157942ca586b1834720", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:44:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlGQ0I0MzIzNEU3REY0QkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlGQ0I0MzIzNEU3REY0QkQyAA==\",\"timestamp\":\"1768068891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:54+05:30"} [2026-01-10 23:44:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlGQ0I0MzIzNEU3REY0QkQyAA== [2026-01-10 23:44:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlGQ0I0MzIzNEU3REY0QkQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTlGQ0I0MzIzNEU3REY0QkQyAA==\",\"timestamp\":\"1768068891\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:54+05:30"} [2026-01-10 23:44:54] [DEBUG] Ignoring event: delivered [2026-01-10 23:44:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:14:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQTE2NDIwQTRGN0U1ODREAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQTE2NDIwQTRGN0U1ODREAA==", "timestamp": "1768068896", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:44:58] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:44:58] [INFO] Sending instructions to 917202000200 [2026-01-10 23:44:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:44:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:44:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "91596605a6584c5a97c9dd39f7fe4698", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:45:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQTE2NDIwQTRGN0U1ODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQTE2NDIwQTRGN0U1ODREAA==\",\"timestamp\":\"1768068896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:59+05:30"} [2026-01-10 23:45:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQTE2NDIwQTRGN0U1ODREAA== [2026-01-10 23:45:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:44:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQTE2NDIwQTRGN0U1ODREAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQUZGQTE2NDIwQTRGN0U1ODREAA==\",\"timestamp\":\"1768068896\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:44:59+05:30"} [2026-01-10 23:45:00] [DEBUG] Ignoring event: delivered [2026-01-10 23:45:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:15:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MUUxMjQwRTJDMkQ0RTNCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MUUxMjQwRTJDMkQ0RTNCAA==", "timestamp": "1768068933", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:45:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:45:35] [INFO] Sending instructions to 917202000200 [2026-01-10 23:45:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:45:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:45:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7f08ea4be6024bed9100735342a4c615", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:45:41] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:15:41", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0Q0QwMEM2QUJEQzZGRTcxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0Q0QwMEM2QUJEQzZGRTcxAA==", "timestamp": "1768068939", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:45:41] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:45:41] [INFO] Sending instructions to 917202000200 [2026-01-10 23:45:41] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:45:41] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:45:41] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db533d30a1dd451f928ed25319ad3df6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:45:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:45:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODM1MUUxMjQwRTJDMkQ0RTNCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API 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Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0Q0QwMEM2QUJEQzZGRTcxAA==\",\"timestamp\":\"1768068939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:45:41+05:30"} [2026-01-10 23:45:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0Q0QwMEM2QUJEQzZGRTcxAA== [2026-01-10 23:45:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:45:41+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0Q0QwMEM2QUJEQzZGRTcxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjA0Q0QwMEM2QUJEQzZGRTcxAA==\",\"timestamp\":\"1768068939\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:45:41+05:30"} [2026-01-10 23:45:41] [DEBUG] Ignoring event: delivered [2026-01-10 23:45:46] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:15:46", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyNUYyNzBDRkQwRUE3NEM3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyNUYyNzBDRkQwRUE3NEM3AA==", "timestamp": "1768068944", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:45:46] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:45:46] [INFO] Sending instructions to 917202000200 [2026-01-10 23:45:46] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:45:46] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:45:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "28ab861f312241078f95b6abc853c04a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:45:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyNUYyNzBDRkQwRUE3NEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyNUYyNzBDRkQwRUE3NEM3AA==\",\"timestamp\":\"1768068944\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:45:51+05:30"} [2026-01-10 23:45:52] [DEBUG] Ignoring event: delivered [2026-01-10 23:45:52] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:45:46+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyNUYyNzBDRkQwRUE3NEM3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyNUYyNzBDRkQwRUE3NEM3AA==\",\"timestamp\":\"1768068944\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:45:51+05:30"} [2026-01-10 23:45:52] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0YyNUYyNzBDRkQwRUE3NEM3AA== [2026-01-10 23:46:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:16:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5OEMyRUJDNTdFMTI3QzM1AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5OEMyRUJDNTdFMTI3QzM1AA==", "timestamp": "1768068980", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:46:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:46:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:46:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:46:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:46:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7584564cdfe14000bc67e54f937b83f5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:46:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5OEMyRUJDNTdFMTI3QzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5OEMyRUJDNTdFMTI3QzM1AA==\",\"timestamp\":\"1768068980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:46:25+05:30"} [2026-01-10 23:46:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5OEMyRUJDNTdFMTI3QzM1AA== [2026-01-10 23:46:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:46:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5OEMyRUJDNTdFMTI3QzM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjU5OEMyRUJDNTdFMTI3QzM1AA==\",\"timestamp\":\"1768068980\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:46:25+05:30"} [2026-01-10 23:46:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:46:27] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:16:27", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5OTMwMkNGM0JEODI3QjY1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5OTMwMkNGM0JEODI3QjY1AA==", "timestamp": "1768068986", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:46:27] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:46:27] [INFO] Sending instructions to 917202000200 [2026-01-10 23:46:27] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:46:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:46:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e378d674caa4442aaa6317bbabcbe7a5", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:46:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5OTMwMkNGM0JEODI3QjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5OTMwMkNGM0JEODI3QjY1AA==\",\"timestamp\":\"1768068986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:46:29+05:30"} [2026-01-10 23:46:30] [DEBUG] Ignoring event: delivered [2026-01-10 23:46:30] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:46:27+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5OTMwMkNGM0JEODI3QjY1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5OTMwMkNGM0JEODI3QjY1AA==\",\"timestamp\":\"1768068986\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:46:29+05:30"} [2026-01-10 23:46:30] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjI5OTMwMkNGM0JEODI3QjY1AA== [2026-01-10 23:46:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:16:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0QTE4MTQ5QzRBMDNDOEE0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0QTE4MTQ5QzRBMDNDOEE0AA==", "timestamp": "1768068991", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:46:33] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:46:33] [INFO] Sending instructions to 917202000200 [2026-01-10 23:46:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:46:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:46:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "aac7a53714ef4f78b8b55f6a99963786", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:46:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0QTE4MTQ5QzRBMDNDOEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0QTE4MTQ5QzRBMDNDOEE0AA==\",\"timestamp\":\"1768068991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:46:33+05:30"} [2026-01-10 23:46:34] [DEBUG] Ignoring event: delivered [2026-01-10 23:46:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:46:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0QTE4MTQ5QzRBMDNDOEE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0QTE4MTQ5QzRBMDNDOEE0AA==\",\"timestamp\":\"1768068991\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:46:33+05:30"} [2026-01-10 23:46:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTc0QTE4MTQ5QzRBMDNDOEE0AA== [2026-01-10 23:47:09] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:17:09", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1MDIwMzhEMDVGNjkzNkI1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1MDIwMzhEMDVGNjkzNkI1AA==", "timestamp": "1768069028", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:47:09] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:47:09] [INFO] Sending instructions to 917202000200 [2026-01-10 23:47:09] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:47:09] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:47:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "2b9aec3903214ef1b4ad0069fb9c0c44", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1MDIwMzhEMDVGNjkzNkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1MDIwMzhEMDVGNjkzNkI1AA==\",\"timestamp\":\"1768069028\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:10+05:30"} [2026-01-10 23:47:11] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1MDIwMzhEMDVGNjkzNkI1AA== [2026-01-10 23:47:11] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:09+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1MDIwMzhEMDVGNjkzNkI1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzc1MDIwMzhEMDVGNjkzNkI1AA==\",\"timestamp\":\"1768069028\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:10+05:30"} [2026-01-10 23:47:11] [DEBUG] Ignoring event: delivered [2026-01-10 23:47:17] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:17:17", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDM0ZDRTFDRjJBOEFFOUIwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDM0ZDRTFDRjJBOEFFOUIwAA==", "timestamp": "1768069034", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:47:17] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:47:17] [INFO] Sending instructions to 917202000200 [2026-01-10 23:47:17] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:47:17] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:47:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ced5d0e342be4adeb159fc8d3f6dade6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:47:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDM0ZDRTFDRjJBOEFFOUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDM0ZDRTFDRjJBOEFFOUIwAA==\",\"timestamp\":\"1768069034\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:21+05:30"} [2026-01-10 23:47:21] [DEBUG] Ignoring event: delivered [2026-01-10 23:47:22] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:17+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDM0ZDRTFDRjJBOEFFOUIwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDM0ZDRTFDRjJBOEFFOUIwAA==\",\"timestamp\":\"1768069034\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:21+05:30"} [2026-01-10 23:47:22] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdDM0ZDRTFDRjJBOEFFOUIwAA== [2026-01-10 23:47:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:17:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTRDM0ZGNEFGOUFDQ0Q3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTRDM0ZGNEFGOUFDQ0Q3AA==", "timestamp": "1768069042", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:47:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:47:23] [INFO] Sending instructions to 917202000200 [2026-01-10 23:47:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:47:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:47:24] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b80898dddce642bcb5e18c94bf14385a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTRDM0ZGNEFGOUFDQ0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTRDM0ZGNEFGOUFDQ0Q3AA==\",\"timestamp\":\"1768069042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:27+05:30"} [2026-01-10 23:47:27] [DEBUG] Ignoring event: delivered [2026-01-10 23:47:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTRDM0ZGNEFGOUFDQ0Q3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTRDM0ZGNEFGOUFDQ0Q3AA==\",\"timestamp\":\"1768069042\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:27+05:30"} [2026-01-10 23:47:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0M1OTRDM0ZGNEFGOUFDQ0Q3AA== [2026-01-10 23:47:29] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:17:29", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5ODBGRTc2MzZENDk0MjNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5ODBGRTc2MzZENDk0MjNGAA==", "timestamp": "1768069047", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:47:29] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:47:29] [INFO] Sending instructions to 917202000200 [2026-01-10 23:47:29] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:47:29] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:47:29] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "167b13bdbb33413fb1afcd6100e5ef64", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:47:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5ODBGRTc2MzZENDk0MjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5ODBGRTc2MzZENDk0MjNGAA==\",\"timestamp\":\"1768069047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:32+05:30"} [2026-01-10 23:47:33] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5ODBGRTc2MzZENDk0MjNGAA== [2026-01-10 23:47:33] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:29+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5ODBGRTc2MzZENDk0MjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUY5ODBGRTc2MzZENDk0MjNGAA==\",\"timestamp\":\"1768069047\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:32+05:30"} [2026-01-10 23:47:33] [DEBUG] Ignoring event: delivered [2026-01-10 23:47:35] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:17:35", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwMzY3NTlCRkFCMzdBMjk1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwMzY3NTlCRkFCMzdBMjk1AA==", "timestamp": "1768069053", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:47:35] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:47:35] [INFO] Sending instructions to 917202000200 [2026-01-10 23:47:35] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:47:35] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:47:35] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c6d8c8b629714a1597ca3e46927cb68a", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwMzY3NTlCRkFCMzdBMjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwMzY3NTlCRkFCMzdBMjk1AA==\",\"timestamp\":\"1768069053\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:38+05:30"} [2026-01-10 23:47:38] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwMzY3NTlCRkFCMzdBMjk1AA== [2026-01-10 23:47:38] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:35+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwMzY3NTlCRkFCMzdBMjk1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkUwMzY3NTlCRkFCMzdBMjk1AA==\",\"timestamp\":\"1768069053\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:38+05:30"} [2026-01-10 23:47:38] [DEBUG] Ignoring event: delivered [2026-01-10 23:47:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:17:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGQkM0NjUyMDJFQjM5MDQxAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGQkM0NjUyMDJFQjM5MDQxAA==", "timestamp": "1768069058", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:47:40] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:47:40] [INFO] Sending instructions to 917202000200 [2026-01-10 23:47:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:47:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:47:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "10537a8276b74d5aa0665ef7bdddae30", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:47:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGQkM0NjUyMDJFQjM5MDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGQkM0NjUyMDJFQjM5MDQxAA==\",\"timestamp\":\"1768069058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:43+05:30"} [2026-01-10 23:47:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGQkM0NjUyMDJFQjM5MDQxAA== [2026-01-10 23:47:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:47:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGQkM0NjUyMDJFQjM5MDQxAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNURGQkM0NjUyMDJFQjM5MDQxAA==\",\"timestamp\":\"1768069058\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:47:43+05:30"} [2026-01-10 23:47:44] [DEBUG] Ignoring event: delivered [2026-01-10 23:48:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:18:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFNjEyNjQ2QjYwMTY4Rjg3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFNjEyNjQ2QjYwMTY4Rjg3AA==", "timestamp": "1768069094", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:48:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:48:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:48:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:48:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:48:17] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8bdc991c5c1e4b27b4d80385f6024acd", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:48:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFNjEyNjQ2QjYwMTY4Rjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFNjEyNjQ2QjYwMTY4Rjg3AA==\",\"timestamp\":\"1768069094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:48:17+05:30"} [2026-01-10 23:48:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFNjEyNjQ2QjYwMTY4Rjg3AA== [2026-01-10 23:48:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:48:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFNjEyNjQ2QjYwMTY4Rjg3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzZFNjEyNjQ2QjYwMTY4Rjg3AA==\",\"timestamp\":\"1768069094\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:48:17+05:30"} [2026-01-10 23:48:17] [DEBUG] Ignoring event: delivered [2026-01-10 23:48:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:18:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDN0Q3QTExQjBERTBCMUE5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDN0Q3QTExQjBERTBCMUE5AA==", "timestamp": "1768069101", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:48:22] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:48:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:48:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:48:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:48:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ec9bb0fade9b4f06a4f8e180b6830ba0", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:48:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDN0Q3QTExQjBERTBCMUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDN0Q3QTExQjBERTBCMUE5AA==\",\"timestamp\":\"1768069101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:48:27+05:30"} [2026-01-10 23:48:27] [DEBUG] Ignoring event: delivered [2026-01-10 23:48:27] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:48:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDN0Q3QTExQjBERTBCMUE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDN0Q3QTExQjBERTBCMUE5AA==\",\"timestamp\":\"1768069101\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:48:27+05:30"} [2026-01-10 23:48:27] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNDdDN0Q3QTExQjBERTBCMUE5AA== [2026-01-10 23:48:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:18:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFNUFENDQyNUY0RDUwQzQ0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFNUFENDQyNUY0RDUwQzQ0AA==", "timestamp": "1768069106", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:48:28] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:48:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:48:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:48:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:48:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "7be4040de0254e9595bc6ad232951894", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:48:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFNUFENDQyNUY0RDUwQzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFNUFENDQyNUY0RDUwQzQ0AA==\",\"timestamp\":\"1768069106\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:48:31+05:30"} [2026-01-10 23:48:32] [DEBUG] Ignoring event: delivered [2026-01-10 23:48:32] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:48:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFNUFENDQyNUY0RDUwQzQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFNUFENDQyNUY0RDUwQzQ0AA==\",\"timestamp\":\"1768069106\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:48:31+05:30"} [2026-01-10 23:48:32] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTlFNUFENDQyNUY0RDUwQzQ0AA== [2026-01-10 23:49:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:19:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0OTlCREQ5NDQ5QjVCRTRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0OTlCREQ5NDQ5QjVCRTRBAA==", "timestamp": "1768069142", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:49:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:49:04] [INFO] Sending instructions to 917202000200 [2026-01-10 23:49:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:49:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:49:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d58e7c34e36c429bafb5c83846d8aba8", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0OTlCREQ5NDQ5QjVCRTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0OTlCREQ5NDQ5QjVCRTRBAA==\",\"timestamp\":\"1768069142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:05+05:30"} [2026-01-10 23:49:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:49:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0OTlCREQ5NDQ5QjVCRTRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0OTlCREQ5NDQ5QjVCRTRBAA==\",\"timestamp\":\"1768069142\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:05+05:30"} [2026-01-10 23:49:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjU0OTlCREQ5NDQ5QjVCRTRBAA== [2026-01-10 23:49:10] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:19:10", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxNUEyQkQ4OTMzM0FEQkE5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxNUEyQkQ4OTMzM0FEQkE5AA==", "timestamp": "1768069148", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:49:10] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:49:10] [INFO] Sending instructions to 917202000200 [2026-01-10 23:49:10] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:49:10] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:49:10] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "baed36e4ba0549b6a51acf46e2c61c90", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:49:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxNUEyQkQ4OTMzM0FEQkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxNUEyQkQ4OTMzM0FEQkE5AA==\",\"timestamp\":\"1768069148\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:11+05:30"} [2026-01-10 23:49:12] [DEBUG] Ignoring event: delivered [2026-01-10 23:49:12] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:10+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxNUEyQkQ4OTMzM0FEQkE5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxNUEyQkQ4OTMzM0FEQkE5AA==\",\"timestamp\":\"1768069148\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:11+05:30"} [2026-01-10 23:49:12] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTQxNUEyQkQ4OTMzM0FEQkE5AA== [2026-01-10 23:49:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:19:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQjg2N0M5NkM4QUIwN0I2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQjg2N0M5NkM4QUIwN0I2AA==", "timestamp": "1768069154", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:49:15] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:49:15] [INFO] Sending instructions to 917202000200 [2026-01-10 23:49:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:49:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:49:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "cd520b6331d54da69f545ac1c90e7180", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQjg2N0M5NkM4QUIwN0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQjg2N0M5NkM4QUIwN0I2AA==\",\"timestamp\":\"1768069154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:17+05:30"} [2026-01-10 23:49:17] [DEBUG] Ignoring event: delivered [2026-01-10 23:49:17] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQjg2N0M5NkM4QUIwN0I2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQjg2N0M5NkM4QUIwN0I2AA==\",\"timestamp\":\"1768069154\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:17+05:30"} [2026-01-10 23:49:17] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMERGQjg2N0M5NkM4QUIwN0I2AA== [2026-01-10 23:49:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:19:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyOThEMzk5ODNBQTcxRDJEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyOThEMzk5ODNBQTcxRDJEAA==", "timestamp": "1768069190", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:49:52] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:49:52] [INFO] Sending instructions to 917202000200 [2026-01-10 23:49:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:49:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:49:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "5493a9616d3b4f7f9a880a4ecc090500", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:49:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyOThEMzk5ODNBQTcxRDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyOThEMzk5ODNBQTcxRDJEAA==\",\"timestamp\":\"1768069190\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:54+05:30"} [2026-01-10 23:49:55] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyOThEMzk5ODNBQTcxRDJEAA== [2026-01-10 23:49:55] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyOThEMzk5ODNBQTcxRDJEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjYyOThEMzk5ODNBQTcxRDJEAA==\",\"timestamp\":\"1768069190\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:54+05:30"} [2026-01-10 23:49:55] [DEBUG] Ignoring event: delivered [2026-01-10 23:49:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:19:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1M0EwRDFDMDQ4MjczQkI5AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1M0EwRDFDMDQ4MjczQkI5AA==", "timestamp": "1768069195", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:49:57] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:49:57] [INFO] Sending instructions to 917202000200 [2026-01-10 23:49:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:49:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:49:57] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4095cbebbdca4873a9edc4c678a538df", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:49:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1M0EwRDFDMDQ4MjczQkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1M0EwRDFDMDQ4MjczQkI5AA==\",\"timestamp\":\"1768069195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:58+05:30"} [2026-01-10 23:49:58] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1M0EwRDFDMDQ4MjczQkI5AA== [2026-01-10 23:49:58] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:49:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1M0EwRDFDMDQ4MjczQkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0Y1M0EwRDFDMDQ4MjczQkI5AA==\",\"timestamp\":\"1768069195\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:49:58+05:30"} [2026-01-10 23:49:58] [DEBUG] Ignoring event: delivered [2026-01-10 23:50:02] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:20:02", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRDAxRkY2OTUxN0U0RkE0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRDAxRkY2OTUxN0U0RkE0AA==", "timestamp": "1768069201", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:50:02] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:50:02] [INFO] Sending instructions to 917202000200 [2026-01-10 23:50:02] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:50:02] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:50:03] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4241141c90f54f7591cf51dd1f5d1f1f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRDAxRkY2OTUxN0U0RkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRDAxRkY2OTUxN0U0RkE0AA==\",\"timestamp\":\"1768069201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:03+05:30"} [2026-01-10 23:50:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRDAxRkY2OTUxN0U0RkE0AA== [2026-01-10 23:50:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:02+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRDAxRkY2OTUxN0U0RkE0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0MyRDAxRkY2OTUxN0U0RkE0AA==\",\"timestamp\":\"1768069201\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:03+05:30"} [2026-01-10 23:50:03] [DEBUG] Ignoring event: delivered [2026-01-10 23:50:08] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:20:08", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCRDA1QTE5MDdDNTUxOEZFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCRDA1QTE5MDdDNTUxOEZFAA==", "timestamp": "1768069206", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:50:08] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:50:08] [INFO] Sending instructions to 917202000200 [2026-01-10 23:50:08] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:50:08] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:50:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "febd947dbee04b98bfec1032a132c959", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:50:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCRDA1QTE5MDdDNTUxOEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCRDA1QTE5MDdDNTUxOEZFAA==\",\"timestamp\":\"1768069206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:10+05:30"} [2026-01-10 23:50:10] [DEBUG] Ignoring event: delivered [2026-01-10 23:50:10] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:08+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCRDA1QTE5MDdDNTUxOEZFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCRDA1QTE5MDdDNTUxOEZFAA==\",\"timestamp\":\"1768069206\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:10+05:30"} [2026-01-10 23:50:10] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNEVCRDA1QTE5MDdDNTUxOEZFAA== [2026-01-10 23:50:44] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:20:44", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIyNzNGNTAyRTgyQTZGNjdBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIyNzNGNTAyRTgyQTZGNjdBAA==", "timestamp": "1768069242", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:50:44] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:50:44] [INFO] Sending instructions to 917202000200 [2026-01-10 23:50:44] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:50:44] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:50:44] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "373bcc1462a54465895d3eda02feb867", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:50:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIyNzNGNTAyRTgyQTZGNjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIyNzNGNTAyRTgyQTZGNjdBAA==\",\"timestamp\":\"1768069242\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:46+05:30"} [2026-01-10 23:50:47] [DEBUG] Ignoring event: delivered [2026-01-10 23:50:47] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:44+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIyNzNGNTAyRTgyQTZGNjdBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIyNzNGNTAyRTgyQTZGNjdBAA==\",\"timestamp\":\"1768069242\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:46+05:30"} [2026-01-10 23:50:47] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUIyNzNGNTAyRTgyQTZGNjdBAA== [2026-01-10 23:50:49] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:20:49", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDkwRkZGNDFCRkIwQkU0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDkwRkZGNDFCRkIwQkU0AA==", "timestamp": "1768069248", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:50:49] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:50:49] [INFO] Sending instructions to 917202000200 [2026-01-10 23:50:49] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:50:49] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:50:50] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0fea412b75844c229d6cbaaf112e6900", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:50:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDkwRkZGNDFCRkIwQkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDkwRkZGNDFCRkIwQkU0AA==\",\"timestamp\":\"1768069248\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:52+05:30"} [2026-01-10 23:50:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDkwRkZGNDFCRkIwQkU0AA== [2026-01-10 23:50:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:49+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDkwRkZGNDFCRkIwQkU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjBENDkwRkZGNDFCRkIwQkU0AA==\",\"timestamp\":\"1768069248\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:52+05:30"} [2026-01-10 23:50:53] [DEBUG] Ignoring event: delivered [2026-01-10 23:50:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:20:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFQjMzNURBNTk4MUZFNTI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFQjMzNURBNTk4MUZFNTI2AA==", "timestamp": "1768069253", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:50:55] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:50:55] [INFO] Sending instructions to 917202000200 [2026-01-10 23:50:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:50:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:50:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f83d6b11e117495da9296d02f1796de4", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFQjMzNURBNTk4MUZFNTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFQjMzNURBNTk4MUZFNTI2AA==\",\"timestamp\":\"1768069253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:57+05:30"} [2026-01-10 23:50:57] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFQjMzNURBNTk4MUZFNTI2AA== [2026-01-10 23:50:57] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:50:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFQjMzNURBNTk4MUZFNTI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjdFQjMzNURBNTk4MUZFNTI2AA==\",\"timestamp\":\"1768069253\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:50:57+05:30"} [2026-01-10 23:50:57] [DEBUG] Ignoring event: delivered [2026-01-10 23:51:00] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:21:00", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5MEYxRDFBMjE1NDlEQzQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5MEYxRDFBMjE1NDlEQzQ3AA==", "timestamp": "1768069258", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:51:00] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:51:00] [INFO] Sending instructions to 917202000200 [2026-01-10 23:51:00] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:51:00] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:51:00] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a251181bf11c4ac49c3e56d86abb74d6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:51:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5MEYxRDFBMjE1NDlEQzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5MEYxRDFBMjE1NDlEQzQ3AA==\",\"timestamp\":\"1768069258\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:01+05:30"} [2026-01-10 23:51:01] [DEBUG] Ignoring event: delivered [2026-01-10 23:51:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:00+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5MEYxRDFBMjE1NDlEQzQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5MEYxRDFBMjE1NDlEQzQ3AA==\",\"timestamp\":\"1768069258\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:01+05:30"} [2026-01-10 23:51:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTU5MEYxRDFBMjE1NDlEQzQ3AA== [2026-01-10 23:51:36] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:21:36", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxRDQzRjEzRjQ1QTRCNjVEAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxRDQzRjEzRjQ1QTRCNjVEAA==", "timestamp": "1768069295", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:51:36] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:51:36] [INFO] Sending instructions to 917202000200 [2026-01-10 23:51:36] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:51:36] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:51:36] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b7dddb6cc2b64e51ba1b38b19dab9108", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxRDQzRjEzRjQ1QTRCNjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxRDQzRjEzRjQ1QTRCNjVEAA==\",\"timestamp\":\"1768069295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:39+05:30"} [2026-01-10 23:51:40] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxRDQzRjEzRjQ1QTRCNjVEAA== [2026-01-10 23:51:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:36+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxRDQzRjEzRjQ1QTRCNjVEAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkUxRDQzRjEzRjQ1QTRCNjVEAA==\",\"timestamp\":\"1768069295\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:39+05:30"} [2026-01-10 23:51:40] [DEBUG] Ignoring event: delivered [2026-01-10 23:51:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:21:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MzNFNEUwOTY1MEI5ODMyAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MzNFNEUwOTY1MEI5ODMyAA==", "timestamp": "1768069300", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:51:42] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:51:42] [INFO] Sending instructions to 917202000200 [2026-01-10 23:51:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:51:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:51:42] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "c4cb1a94b36143a08f5d608daaed9865", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:51:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MzNFNEUwOTY1MEI5ODMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MzNFNEUwOTY1MEI5ODMyAA==\",\"timestamp\":\"1768069300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:43+05:30"} [2026-01-10 23:51:44] [DEBUG] Ignoring event: delivered [2026-01-10 23:51:44] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MzNFNEUwOTY1MEI5ODMyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MzNFNEUwOTY1MEI5ODMyAA==\",\"timestamp\":\"1768069300\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:43+05:30"} [2026-01-10 23:51:44] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjY4MzNFNEUwOTY1MEI5ODMyAA== [2026-01-10 23:51:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:21:47", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QTlDQUQ0MEU2OUU0MEI2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QTlDQUQ0MEU2OUU0MEI2AA==", "timestamp": "1768069306", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:51:48] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:51:48] [INFO] Sending instructions to 917202000200 [2026-01-10 23:51:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:51:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:51:48] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "285b47f47bb64deb81858ff8e200a199", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:51:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QTlDQUQ0MEU2OUU0MEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QTlDQUQ0MEU2OUU0MEI2AA==\",\"timestamp\":\"1768069306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:52+05:30"} [2026-01-10 23:51:53] [DEBUG] Ignoring event: delivered [2026-01-10 23:51:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:47+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QTlDQUQ0MEU2OUU0MEI2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QTlDQUQ0MEU2OUU0MEI2AA==\",\"timestamp\":\"1768069306\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:52+05:30"} [2026-01-10 23:51:53] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDE4QTlDQUQ0MEU2OUU0MEI2AA== [2026-01-10 23:51:53] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:21:53", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFMDhCQUFEMjgyMTk2RkNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFMDhCQUFEMjgyMTk2RkNDAA==", "timestamp": "1768069311", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:51:53] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:51:53] [INFO] Sending instructions to 917202000200 [2026-01-10 23:51:53] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:51:53] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:51:53] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "685e8478b0104f7f9b9eb9d72508ef16", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:51:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFMDhCQUFEMjgyMTk2RkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFMDhCQUFEMjgyMTk2RkNDAA==\",\"timestamp\":\"1768069311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:54+05:30"} [2026-01-10 23:51:56] [DEBUG] Ignoring event: delivered [2026-01-10 23:51:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:53+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFMDhCQUFEMjgyMTk2RkNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFMDhCQUFEMjgyMTk2RkNDAA==\",\"timestamp\":\"1768069311\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:51:54+05:30"} [2026-01-10 23:51:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjVFMDhCQUFEMjgyMTk2RkNDAA== [2026-01-10 23:51:58] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:21:58", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1OTFEMjNFODU3N0Y4RkI5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1OTFEMjNFODU3N0Y4RkI5AA==", "timestamp": "1768069316", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:51:58] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:51:58] [INFO] Sending instructions to 917202000200 [2026-01-10 23:51:58] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:51:58] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:51:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1c981dc560604fd693301d2a5804d843", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:52:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1OTFEMjNFODU3N0Y4RkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1OTFEMjNFODU3N0Y4RkI5AA==\",\"timestamp\":\"1768069316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:52:01+05:30"} [2026-01-10 23:52:02] [DEBUG] Ignoring event: delivered [2026-01-10 23:52:03] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:51:58+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1OTFEMjNFODU3N0Y4RkI5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1OTFEMjNFODU3N0Y4RkI5AA==\",\"timestamp\":\"1768069316\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:52:01+05:30"} [2026-01-10 23:52:03] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODc1OTFEMjNFODU3N0Y4RkI5AA== [2026-01-10 23:52:04] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:22:04", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFNzJEOERGQjM1RTFBM0MzAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFNzJEOERGQjM1RTFBM0MzAA==", "timestamp": "1768069322", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:52:04] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:52:04] [INFO] Sending instructions to 917202000200 [2026-01-10 23:52:04] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:52:04] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:52:04] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d7fa036bf115497fad38fcc581d3ef5c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:52:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:52:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFNzJEOERGQjM1RTFBM0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFNzJEOERGQjM1RTFBM0MzAA==\",\"timestamp\":\"1768069322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:52:06+05:30"} [2026-01-10 23:52:08] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFNzJEOERGQjM1RTFBM0MzAA== [2026-01-10 23:52:08] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:52:04+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFNzJEOERGQjM1RTFBM0MzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzFFNzJEOERGQjM1RTFBM0MzAA==\",\"timestamp\":\"1768069322\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:52:06+05:30"} [2026-01-10 23:52:08] [DEBUG] Ignoring event: delivered [2026-01-10 23:52:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:22:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMEE2NzA0OTY4OUVFMjVBAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMEE2NzA0OTY4OUVFMjVBAA==", "timestamp": "1768069358", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:52:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:52:40] [INFO] Sending instructions to 917202000200 [2026-01-10 23:52:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:52:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:52:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "db47a0d2999c47b5996ebf88d90c6b36", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:52:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMEE2NzA0OTY4OUVFMjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMEE2NzA0OTY4OUVFMjVBAA==\",\"timestamp\":\"1768069358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:52:40+05:30"} [2026-01-10 23:52:41] [DEBUG] Ignoring event: delivered [2026-01-10 23:52:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:52:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMEE2NzA0OTY4OUVFMjVBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMEE2NzA0OTY4OUVFMjVBAA==\",\"timestamp\":\"1768069358\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:52:40+05:30"} [2026-01-10 23:52:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0VGMEE2NzA0OTY4OUVFMjVBAA== [2026-01-10 23:52:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:22:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM3NDkyOEVCMTBEMzZBOTFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM3NDkyOEVCMTBEMzZBOTFDAA==", "timestamp": "1768069364", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:52:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:52:45] [INFO] Sending instructions to 917202000200 [2026-01-10 23:52:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:52:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:52:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "55aa13c4f7f5414f9c11692eb544aef3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:52:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM3NDkyOEVCMTBEMzZBOTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM3NDkyOEVCMTBEMzZBOTFDAA==\",\"timestamp\":\"1768069364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:52:48+05:30"} [2026-01-10 23:52:49] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM3NDkyOEVCMTBEMzZBOTFDAA== [2026-01-10 23:52:49] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:52:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM3NDkyOEVCMTBEMzZBOTFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTM3NDkyOEVCMTBEMzZBOTFDAA==\",\"timestamp\":\"1768069364\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:52:48+05:30"} [2026-01-10 23:52:49] [DEBUG] Ignoring event: delivered [2026-01-10 23:53:23] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:23:23", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCRjNBRjBCNEU2MUY0MEM1AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCRjNBRjBCNEU2MUY0MEM1AA==", "timestamp": "1768069401", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:53:23] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:53:23] [INFO] Sending instructions to 917202000200 [2026-01-10 23:53:23] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:53:23] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:53:23] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ce676b79dbb2419bb00d74578ebd8bdf", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCRjNBRjBCNEU2MUY0MEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCRjNBRjBCNEU2MUY0MEM1AA==\",\"timestamp\":\"1768069401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:53:25+05:30"} [2026-01-10 23:53:26] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCRjNBRjBCNEU2MUY0MEM1AA== [2026-01-10 23:53:26] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:53:23+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCRjNBRjBCNEU2MUY0MEM1AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjZCRjNBRjBCNEU2MUY0MEM1AA==\",\"timestamp\":\"1768069401\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:53:25+05:30"} [2026-01-10 23:53:26] [DEBUG] Ignoring event: delivered [2026-01-10 23:53:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:23:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCNTdCN0JFQzkxOTM4NThFAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCNTdCN0JFQzkxOTM4NThFAA==", "timestamp": "1768069406", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:53:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:53:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:53:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:53:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:53:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d67c0462bc90462abebb8e4cb30d5cd6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:53:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCNTdCN0JFQzkxOTM4NThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCNTdCN0JFQzkxOTM4NThFAA==\",\"timestamp\":\"1768069406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:53:28+05:30"} [2026-01-10 23:53:29] [DEBUG] Ignoring event: delivered [2026-01-10 23:53:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:53:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCNTdCN0JFQzkxOTM4NThFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCNTdCN0JFQzkxOTM4NThFAA==\",\"timestamp\":\"1768069406\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:53:28+05:30"} [2026-01-10 23:53:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNjdCNTdCN0JFQzkxOTM4NThFAA== [2026-01-10 23:53:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:23:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkE2NEZCRTI5MjA1MDdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkE2NEZCRTI5MjA1MDdFAA==", "timestamp": "1768069411", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:53:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:53:33] [INFO] Sending instructions to 917202000200 [2026-01-10 23:53:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:53:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:53:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a5d7f6982c8a436da3a53268748e4c7c", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:53:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:53:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkE2NEZCRTI5MjA1MDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkE2NEZCRTI5MjA1MDdFAA==\",\"timestamp\":\"1768069411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:53:34+05:30"} [2026-01-10 23:53:34] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkE2NEZCRTI5MjA1MDdFAA== [2026-01-10 23:53:34] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:53:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkE2NEZCRTI5MjA1MDdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRTRGNkE2NEZCRTI5MjA1MDdFAA==\",\"timestamp\":\"1768069411\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:53:34+05:30"} [2026-01-10 23:53:34] [DEBUG] Ignoring event: delivered [2026-01-10 23:53:39] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:23:39", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5RDMxMDNCRDdGNUY2MTk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5RDMxMDNCRDdGNUY2MTk2AA==", "timestamp": "1768069417", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:53:39] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:53:39] [INFO] Sending instructions to 917202000200 [2026-01-10 23:53:39] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:53:39] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:53:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e3c4c50ab24742108b0f6320b13d7bce", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:53:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5RDMxMDNCRDdGNUY2MTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5RDMxMDNCRDdGNUY2MTk2AA==\",\"timestamp\":\"1768069417\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:53:40+05:30"} [2026-01-10 23:53:41] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5RDMxMDNCRDdGNUY2MTk2AA== [2026-01-10 23:53:41] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:53:39+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5RDMxMDNCRDdGNUY2MTk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSN0E5RDMxMDNCRDdGNUY2MTk2AA==\",\"timestamp\":\"1768069417\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:53:40+05:30"} [2026-01-10 23:53:41] [DEBUG] Ignoring event: delivered [2026-01-10 23:54:15] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:24:15", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5RDE4QzkzODBBNjlDMzU0AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5RDE4QzkzODBBNjlDMzU0AA==", "timestamp": "1768069453", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:54:15] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:54:15] [INFO] Sending instructions to 917202000200 [2026-01-10 23:54:15] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:54:15] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:54:15] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e03922edd8e347c2b4c0cc2d1d687fbb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5RDE4QzkzODBBNjlDMzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5RDE4QzkzODBBNjlDMzU0AA==\",\"timestamp\":\"1768069453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:54:16+05:30"} [2026-01-10 23:54:16] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5RDE4QzkzODBBNjlDMzU0AA== [2026-01-10 23:54:16] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:54:15+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5RDE4QzkzODBBNjlDMzU0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSREY5RDE4QzkzODBBNjlDMzU0AA==\",\"timestamp\":\"1768069453\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:54:16+05:30"} [2026-01-10 23:54:16] [DEBUG] Ignoring event: delivered [2026-01-10 23:54:20] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:24:20", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyNjM1OUYwMjdGMkEyREQ3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyNjM1OUYwMjdGMkEyREQ3AA==", "timestamp": "1768069459", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:54:20] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:54:20] [INFO] Sending instructions to 917202000200 [2026-01-10 23:54:20] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:54:20] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:54:21] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "839a16ac0c344040b6d94f59a87a5817", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:54:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:54:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyNjM1OUYwMjdGMkEyREQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyNjM1OUYwMjdGMkEyREQ3AA==\",\"timestamp\":\"1768069459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:54:21+05:30"} [2026-01-10 23:54:21] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyNjM1OUYwMjdGMkEyREQ3AA== [2026-01-10 23:54:21] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:54:20+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyNjM1OUYwMjdGMkEyREQ3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDAyNjM1OUYwMjdGMkEyREQ3AA==\",\"timestamp\":\"1768069459\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:54:21+05:30"} [2026-01-10 23:54:21] [DEBUG] Ignoring event: delivered [2026-01-10 23:54:25] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:24:25", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzNzVDRjM0Q0E1NTRCRjk3AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzNzVDRjM0Q0E1NTRCRjk3AA==", "timestamp": "1768069464", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:54:25] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:54:25] [INFO] Sending instructions to 917202000200 [2026-01-10 23:54:25] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:54:25] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:54:26] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e7a2628e90cd474292b3352ca58a9db9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:54:31] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:24:31", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MjI0NDMzQ0VFNTQ2NDQ0AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MjI0NDMzQ0VFNTQ2NDQ0AA==", "timestamp": "1768069469", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:54:31] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:54:31] [INFO] Sending instructions to 917202000200 [2026-01-10 23:54:31] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:54:31] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:54:31] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "677f57990b834602ad14381d73300d35", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:54:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:54:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzNzVDRjM0Q0E1NTRCRjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzNzVDRjM0Q0E1NTRCRjk3AA==\",\"timestamp\":\"1768069464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:54:30+05:30"} [2026-01-10 23:54:31] [DEBUG] Ignoring event: delivered [2026-01-10 23:54:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:54:25+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzNzVDRjM0Q0E1NTRCRjk3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzNzVDRjM0Q0E1NTRCRjk3AA==\",\"timestamp\":\"1768069464\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:54:30+05:30"} [2026-01-10 23:54:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzgzNzVDRjM0Q0E1NTRCRjk3AA== [2026-01-10 23:54:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:54:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MjI0NDMzQ0VFNTQ2NDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MjI0NDMzQ0VFNTQ2NDQ0AA==\",\"timestamp\":\"1768069469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:54:31+05:30"} [2026-01-10 23:54:31] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MjI0NDMzQ0VFNTQ2NDQ0AA== [2026-01-10 23:54:31] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:54:31+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MjI0NDMzQ0VFNTQ2NDQ0AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRkI2MjI0NDMzQ0VFNTQ2NDQ0AA==\",\"timestamp\":\"1768069469\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:54:31+05:30"} [2026-01-10 23:54:31] [DEBUG] Ignoring event: delivered [2026-01-10 23:55:07] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:25:07", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGNkQ5OERFOEE2RDAyRTU5AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGNkQ5OERFOEE2RDAyRTU5AA==", "timestamp": "1768069505", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:55:07] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:55:07] [INFO] Sending instructions to 917202000200 [2026-01-10 23:55:07] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:55:07] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:55:08] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "edf260c996c94637b0ac84ad944fcadb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:55:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGNkQ5OERFOEE2RDAyRTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGNkQ5OERFOEE2RDAyRTU5AA==\",\"timestamp\":\"1768069505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:55:08+05:30"} [2026-01-10 23:55:09] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGNkQ5OERFOEE2RDAyRTU5AA== [2026-01-10 23:55:09] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:55:07+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGNkQ5OERFOEE2RDAyRTU5AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzlGNkQ5OERFOEE2RDAyRTU5AA==\",\"timestamp\":\"1768069505\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:55:08+05:30"} [2026-01-10 23:55:09] [DEBUG] Ignoring event: delivered [2026-01-10 23:55:13] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:25:13", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2Q0NDNzQzRDlBOEY1MzNGAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2Q0NDNzQzRDlBOEY1MzNGAA==", "timestamp": "1768069511", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:55:13] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:55:13] [INFO] Sending instructions to 917202000200 [2026-01-10 23:55:13] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:55:13] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:55:13] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "372dd456963748cf8427ffd1552f7e68", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2Q0NDNzQzRDlBOEY1MzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2Q0NDNzQzRDlBOEY1MzNGAA==\",\"timestamp\":\"1768069511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:55:17+05:30"} [2026-01-10 23:55:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2Q0NDNzQzRDlBOEY1MzNGAA== [2026-01-10 23:55:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:55:13+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2Q0NDNzQzRDlBOEY1MzNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODg2Q0NDNzQzRDlBOEY1MzNGAA==\",\"timestamp\":\"1768069511\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:55:17+05:30"} [2026-01-10 23:55:18] [DEBUG] Ignoring event: delivered [2026-01-10 23:55:18] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:25:18", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGOTk1MzFBRUIwRDEwNzU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGOTk1MzFBRUIwRDEwNzU2AA==", "timestamp": "1768069517", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:55:18] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:55:18] [INFO] Sending instructions to 917202000200 [2026-01-10 23:55:18] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:55:18] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:55:19] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0bf60425f6de424e970306725446ec42", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:55:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:55:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGOTk1MzFBRUIwRDEwNzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGOTk1MzFBRUIwRDEwNzU2AA==\",\"timestamp\":\"1768069517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:55:27+05:30"} [2026-01-10 23:55:28] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGOTk1MzFBRUIwRDEwNzU2AA== [2026-01-10 23:55:28] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:55:18+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGOTk1MzFBRUIwRDEwNzU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQjFGOTk1MzFBRUIwRDEwNzU2AA==\",\"timestamp\":\"1768069517\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:55:27+05:30"} [2026-01-10 23:55:28] [DEBUG] Ignoring event: delivered [2026-01-10 23:55:55] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:25:55", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjREM0M0REZCQ0I3QjE4AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjREM0M0REZCQ0I3QjE4AA==", "timestamp": "1768069553", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:55:55] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:55:55] [INFO] Sending instructions to 917202000200 [2026-01-10 23:55:55] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:55:55] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:55:55] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "f94c66f2df8f4cfbbf3334017dc5dca3", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjREM0M0REZCQ0I3QjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjREM0M0REZCQ0I3QjE4AA==\",\"timestamp\":\"1768069553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:55:58+05:30"} [2026-01-10 23:55:59] [DEBUG] Ignoring event: delivered [2026-01-10 23:55:59] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:55:55+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjREM0M0REZCQ0I3QjE4AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjREM0M0REZCQ0I3QjE4AA==\",\"timestamp\":\"1768069553\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:55:58+05:30"} [2026-01-10 23:55:59] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNTdBRjREM0M0REZCQ0I3QjE4AA== [2026-01-10 23:56:01] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:26:01", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQzA5MERBQjk1QjVEMkU2AA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQzA5MERBQjk1QjVEMkU2AA==", "timestamp": "1768069559", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:56:01] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:56:01] [INFO] Sending instructions to 917202000200 [2026-01-10 23:56:01] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:56:01] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:56:01] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "adaf41ad19354316882e6f897272c6a6", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQzA5MERBQjk1QjVEMkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQzA5MERBQjk1QjVEMkU2AA==\",\"timestamp\":\"1768069559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:02+05:30"} [2026-01-10 23:56:02] [DEBUG] Ignoring event: delivered [2026-01-10 23:56:02] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:01+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQzA5MERBQjk1QjVEMkU2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQzA5MERBQjk1QjVEMkU2AA==\",\"timestamp\":\"1768069559\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:02+05:30"} [2026-01-10 23:56:02] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSOUMzQzA5MERBQjk1QjVEMkU2AA== [2026-01-10 23:56:06] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:26:06", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGMjIyQTBGQkYyRjg4MDk2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGMjIyQTBGQkYyRjg4MDk2AA==", "timestamp": "1768069564", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:56:06] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:56:06] [INFO] Sending instructions to 917202000200 [2026-01-10 23:56:06] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:56:06] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:56:06] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a3d2d887e7e94f2d9cb217c737168362", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGMjIyQTBGQkYyRjg4MDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGMjIyQTBGQkYyRjg4MDk2AA==\",\"timestamp\":\"1768069564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:06+05:30"} [2026-01-10 23:56:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGMjIyQTBGQkYyRjg4MDk2AA== [2026-01-10 23:56:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:06+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGMjIyQTBGQkYyRjg4MDk2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMEFGMjIyQTBGQkYyRjg4MDk2AA==\",\"timestamp\":\"1768069564\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:06+05:30"} [2026-01-10 23:56:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:56:42] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:26:42", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQzVENUVFMTY0NTBFRkJCAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQzVENUVFMTY0NTBFRkJCAA==", "timestamp": "1768069600", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:56:42] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:56:42] [INFO] Sending instructions to 917202000200 [2026-01-10 23:56:42] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:56:42] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:56:43] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "a56800593be7429786a4b162683d4964", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:56:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQzVENUVFMTY0NTBFRkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQzVENUVFMTY0NTBFRkJCAA==\",\"timestamp\":\"1768069600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:44+05:30"} [2026-01-10 23:56:45] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQzVENUVFMTY0NTBFRkJCAA== [2026-01-10 23:56:45] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:42+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQzVENUVFMTY0NTBFRkJCAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjcwQzVENUVFMTY0NTBFRkJCAA==\",\"timestamp\":\"1768069600\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:44+05:30"} [2026-01-10 23:56:45] [DEBUG] Ignoring event: delivered [2026-01-10 23:56:48] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:26:48", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQ0M3RDFDMzEzQTEwQjc2AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQ0M3RDFDMzEzQTEwQjc2AA==", "timestamp": "1768069607", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:56:48] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:56:48] [INFO] Sending instructions to 917202000200 [2026-01-10 23:56:48] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:56:48] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:56:49] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "e43c81bafde44ef48646d9ff497d89e9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:56:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQ0M3RDFDMzEzQTEwQjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQ0M3RDFDMzEzQTEwQjc2AA==\",\"timestamp\":\"1768069607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:50+05:30"} [2026-01-10 23:56:50] [DEBUG] Ignoring event: delivered [2026-01-10 23:56:50] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:48+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQ0M3RDFDMzEzQTEwQjc2AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQ0M3RDFDMzEzQTEwQjc2AA==\",\"timestamp\":\"1768069607\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:50+05:30"} [2026-01-10 23:56:50] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjQwQ0M3RDFDMzEzQTEwQjc2AA== [2026-01-10 23:56:54] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:26:54", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0QjYyQjE4RkJCNjlDQzdFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0QjYyQjE4RkJCNjlDQzdFAA==", "timestamp": "1768069612", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:56:54] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:56:54] [INFO] Sending instructions to 917202000200 [2026-01-10 23:56:54] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:56:54] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:56:54] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "63d5743dc1304edb8aad6dcc221d9bcb", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0QjYyQjE4RkJCNjlDQzdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0QjYyQjE4RkJCNjlDQzdFAA==\",\"timestamp\":\"1768069612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:55+05:30"} [2026-01-10 23:56:56] [DEBUG] Ignoring event: delivered [2026-01-10 23:56:56] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:54+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0QjYyQjE4RkJCNjlDQzdFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0QjYyQjE4RkJCNjlDQzdFAA==\",\"timestamp\":\"1768069612\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:55+05:30"} [2026-01-10 23:56:56] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDM0QjYyQjE4RkJCNjlDQzdFAA== [2026-01-10 23:56:59] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:26:59", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBNTEyRkFEQzlBNkNCODkwAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBNTEyRkFEQzlBNkNCODkwAA==", "timestamp": "1768069618", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:56:59] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:56:59] [INFO] Sending instructions to 917202000200 [2026-01-10 23:56:59] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:56:59] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:56:59] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "8e403371f5014d6897305346c1359ae9", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:57:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBNTEyRkFEQzlBNkNCODkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBNTEyRkFEQzlBNkNCODkwAA==\",\"timestamp\":\"1768069618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:59+05:30"} [2026-01-10 23:57:00] [DEBUG] Ignoring event: delivered [2026-01-10 23:57:00] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:56:59+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBNTEyRkFEQzlBNkNCODkwAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBNTEyRkFEQzlBNkNCODkwAA==\",\"timestamp\":\"1768069618\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:56:59+05:30"} [2026-01-10 23:57:00] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRjNBNTEyRkFEQzlBNkNCODkwAA== [2026-01-10 23:57:05] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:27:05", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5NjIwRUU4RkU2OURFOUFFAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5NjIwRUU4RkU2OURFOUFFAA==", "timestamp": "1768069623", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:57:05] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:57:05] [INFO] Sending instructions to 917202000200 [2026-01-10 23:57:05] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:57:05] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:57:05] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "240ce57df4f04ebe9b59f4653bd10f82", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:57:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5NjIwRUU4RkU2OURFOUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5NjIwRUU4RkU2OURFOUFFAA==\",\"timestamp\":\"1768069623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:57:05+05:30"} [2026-01-10 23:57:06] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:05+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5NjIwRUU4RkU2OURFOUFFAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5NjIwRUU4RkU2OURFOUFFAA==\",\"timestamp\":\"1768069623\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:57:05+05:30"} [2026-01-10 23:57:06] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRUE5NjIwRUU4RkU2OURFOUFFAA== [2026-01-10 23:57:06] [DEBUG] Ignoring event: delivered [2026-01-10 23:57:11] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:27:11", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzQzZEREIxMjREMkMyNzVDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzQzZEREIxMjREMkMyNzVDAA==", "timestamp": "1768069629", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:57:11] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:57:11] [INFO] Sending instructions to 917202000200 [2026-01-10 23:57:11] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:57:11] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:57:11] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "80083aa43ffc46c6b3dcb78f6b319949", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:57:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzQzZEREIxMjREMkMyNzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzQzZEREIxMjREMkMyNzVDAA==\",\"timestamp\":\"1768069629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:57:13+05:30"} [2026-01-10 23:57:14] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:11+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzQzZEREIxMjREMkMyNzVDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzQzZEREIxMjREMkMyNzVDAA==\",\"timestamp\":\"1768069629\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:57:13+05:30"} [2026-01-10 23:57:14] [DEBUG] Ignoring event: delivered [2026-01-10 23:57:14] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMDEzQzZEREIxMjREMkMyNzVDAA== [2026-01-10 23:57:16] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:27:16", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQjUxMjY0OUMzMDlGRjNGAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQjUxMjY0OUMzMDlGRjNGAA==", "timestamp": "1768069634", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:57:16] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:57:16] [INFO] Sending instructions to 917202000200 [2026-01-10 23:57:16] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:57:16] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:57:16] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "b4458adba16e489cace7438ac6cf9b2e", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:57:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQjUxMjY0OUMzMDlGRjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQjUxMjY0OUMzMDlGRjNGAA==\",\"timestamp\":\"1768069634\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:57:17+05:30"} [2026-01-10 23:57:18] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQjUxMjY0OUMzMDlGRjNGAA== [2026-01-10 23:57:18] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:16+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQjUxMjY0OUMzMDlGRjNGAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSRDlGQjUxMjY0OUMzMDlGRjNGAA==\",\"timestamp\":\"1768069634\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:57:17+05:30"} [2026-01-10 23:57:18] [DEBUG] Ignoring event: delivered [2026-01-10 23:57:52] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:27:52", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4M0QyOTFFRkRBODY0OUFDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4M0QyOTFFRkRBODY0OUFDAA==", "timestamp": "1768069670", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:57:52] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:57:52] [INFO] Sending instructions to 917202000200 [2026-01-10 23:57:52] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:57:52] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:57:52] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "4163fd4519ea44c6ad409ffe967f9630", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:57:53] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4M0QyOTFFRkRBODY0OUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4M0QyOTFFRkRBODY0OUFDAA==\",\"timestamp\":\"1768069670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:57:52+05:30"} [2026-01-10 23:57:53] [DEBUG] Ignoring event: delivered [2026-01-10 23:57:54] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:52+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4M0QyOTFFRkRBODY0OUFDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4M0QyOTFFRkRBODY0OUFDAA==\",\"timestamp\":\"1768069670\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:57:52+05:30"} [2026-01-10 23:57:54] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMzQ4M0QyOTFFRkRBODY0OUFDAA== [2026-01-10 23:57:57] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:27:57", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEUyMkMyQkE3NkE3Q0ZDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEUyMkMyQkE3NkE3Q0ZDAA==", "timestamp": "1768069676", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:57:57] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:57:57] [INFO] Sending instructions to 917202000200 [2026-01-10 23:57:57] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:57:57] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:57:58] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "29a8bb8d47bd430a99cead0ffc4f4896", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:58:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEUyMkMyQkE3NkE3Q0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEUyMkMyQkE3NkE3Q0ZDAA==\",\"timestamp\":\"1768069676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:58:01+05:30"} [2026-01-10 23:58:01] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEUyMkMyQkE3NkE3Q0ZDAA== [2026-01-10 23:58:01] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:57:57+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEUyMkMyQkE3NkE3Q0ZDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjNEOEUyMkMyQkE3NkE3Q0ZDAA==\",\"timestamp\":\"1768069676\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:58:01+05:30"} [2026-01-10 23:58:01] [DEBUG] Ignoring event: delivered [2026-01-10 23:58:34] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:28:34", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDMDUyMEEzQjkzNUI4NDA3AA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDMDUyMEEzQjkzNUI4NDA3AA==", "timestamp": "1768069712", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:58:34] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:58:34] [INFO] Sending instructions to 917202000200 [2026-01-10 23:58:34] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:58:34] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:58:34] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ca8f087f5f13410589cd731c68d79b2f", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:58:35] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDMDUyMEEzQjkzNUI4NDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDMDUyMEEzQjkzNUI4NDA3AA==\",\"timestamp\":\"1768069712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:58:35+05:30"} [2026-01-10 23:58:35] [DEBUG] Ignoring event: delivered [2026-01-10 23:58:36] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:58:34+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDMDUyMEEzQjkzNUI4NDA3AA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDMDUyMEEzQjkzNUI4NDA3AA==\",\"timestamp\":\"1768069712\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:58:35+05:30"} [2026-01-10 23:58:36] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSNkRDMDUyMEEzQjkzNUI4NDA3AA== [2026-01-10 23:58:40] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:28:40", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxNzk4NDk3QkMyOTMwRUQyAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxNzk4NDk3QkMyOTMwRUQyAA==", "timestamp": "1768069718", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:58:40] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:58:40] [INFO] Sending instructions to 917202000200 [2026-01-10 23:58:40] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:58:40] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:58:40] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "682fee6c9a294edd852291e5ee485777", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:58:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxNzk4NDk3QkMyOTMwRUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxNzk4NDk3QkMyOTMwRUQyAA==\",\"timestamp\":\"1768069718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:58:42+05:30"} [2026-01-10 23:58:43] [DEBUG] Ignoring event: delivered [2026-01-10 23:58:43] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:58:40+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxNzk4NDk3QkMyOTMwRUQyAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxNzk4NDk3QkMyOTMwRUQyAA==\",\"timestamp\":\"1768069718\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:58:42+05:30"} [2026-01-10 23:58:43] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSM0IxNzk4NDk3QkMyOTMwRUQyAA== [2026-01-10 23:58:45] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:28:45", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzMUExMDQ3NkQwREU4NjRBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzMUExMDQ3NkQwREU4NjRBAA==", "timestamp": "1768069723", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:58:45] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:58:45] [INFO] Sending instructions to 917202000200 [2026-01-10 23:58:45] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:58:45] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:58:46] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "0ffcec788858483b81133bc74006dc34", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzMUExMDQ3NkQwREU4NjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzMUExMDQ3NkQwREU4NjRBAA==\",\"timestamp\":\"1768069723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:58:47+05:30"} [2026-01-10 23:58:48] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzMUExMDQ3NkQwREU4NjRBAA== [2026-01-10 23:58:48] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:58:45+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzMUExMDQ3NkQwREU4NjRBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQTgzMUExMDQ3NkQwREU4NjRBAA==\",\"timestamp\":\"1768069723\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:58:47+05:30"} [2026-01-10 23:58:48] [DEBUG] Ignoring event: delivered [2026-01-10 23:59:22] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:29:22", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzMUJDQTZERkJCREJFRUMzAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzMUJDQTZERkJCREJFRUMzAA==", "timestamp": "1768069760", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:59:22] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:59:22] [INFO] Sending instructions to 917202000200 [2026-01-10 23:59:22] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:59:22] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:59:22] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "ef078845d90b44a2a53b470199229842", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:59:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzMUJDQTZERkJCREJFRUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzMUJDQTZERkJCREJFRUMzAA==\",\"timestamp\":\"1768069760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:59:24+05:30"} [2026-01-10 23:59:24] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzMUJDQTZERkJCREJFRUMzAA== [2026-01-10 23:59:24] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:59:22+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzMUJDQTZERkJCREJFRUMzAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQ0YzMUJDQTZERkJCREJFRUMzAA==\",\"timestamp\":\"1768069760\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:59:24+05:30"} [2026-01-10 23:59:24] [DEBUG] Ignoring event: delivered [2026-01-10 23:59:28] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:29:28", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGN0YzMkNGQTdCMjg0QjNDAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGN0YzMkNGQTdCMjg0QjNDAA==", "timestamp": "1768069766", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:59:28] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:59:28] [INFO] Sending instructions to 917202000200 [2026-01-10 23:59:28] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:59:28] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:59:28] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "fc6da8887ebc4e6f908443fda55f8414", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:59:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGN0YzMkNGQTdCMjg0QjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGN0YzMkNGQTdCMjg0QjNDAA==\",\"timestamp\":\"1768069766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:59:28+05:30"} [2026-01-10 23:59:29] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGN0YzMkNGQTdCMjg0QjNDAA== [2026-01-10 23:59:29] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:59:28+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGN0YzMkNGQTdCMjg0QjNDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSODhGN0YzMkNGQTdCMjg0QjNDAA==\",\"timestamp\":\"1768069766\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:59:28+05:30"} [2026-01-10 23:59:29] [DEBUG] Ignoring event: delivered [2026-01-10 23:59:33] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:29:33", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0QkI0RDVEREZBQTNBNjRDAA==", "direction": 0, "text": "API Failure", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0QkI0RDVEREZBQTNBNjRDAA==", "timestamp": "1768069771", "text": {"body": "API Failure"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:59:33] [INFO] Processing message from 917202000200: API Failure [2026-01-10 23:59:33] [INFO] Sending instructions to 917202000200 [2026-01-10 23:59:33] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:59:33] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:59:33] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "1cb991ec424b4c0990b2a7528dabdf79", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:59:38] [DEBUG] Webhook received: {"customer_name": "", "sender": "917202000200", "integrated_number": "919830432584", "company_id": 466552, "content_type": "text", "received_at": "2026-01-10 18:29:38", "replied_message_id": null, "message_uuid": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUxNUIxODRFRTREQTUzQ0VBAA==", "direction": 0, "text": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?", "contacts": [{"wa_id": "917202000200"}], "messages": [{"from": "917202000200", "id": "wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUxNUIxODRFRTREQTUzQ0VBAA==", "timestamp": "1768069777", "text": {"body": "Welcome to RG Hospitals \ud83d\ude42\nHow can I assist you?"}, "type": "text"}], "template_name": null, "template_language": null} [2026-01-10 23:59:38] [INFO] Processing message from 917202000200: Welcome to RG Hospitals 🙂 How can I assist you? [2026-01-10 23:59:38] [INFO] Sending instructions to 917202000200 [2026-01-10 23:59:38] [DEBUG] MSG91 Sending to: https://api.msg91.com/api/v5/whatsapp/whatsapp-outbound-message/ [2026-01-10 23:59:38] [DEBUG] MSG91 Payload: {"integrated_number":"919830432584","content_type":"text","recipient_number":"917202000200","text":"Hi! To get your prescription explained, please send:\n\nEXPLAIN\n\nI'll send you a link to upload your prescription."} [2026-01-10 23:59:39] [DEBUG] MSG91 Response [200]: {"status": "success", "hasError": false, "data": {"message_uuid": "d5d34b9cdec54254bbfd2d417c7395f1", "message": "Your request is in process, please check delivery report for status"}, "errors": null} [2026-01-10 23:59:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:59:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0QkI0RDVEREZBQTNBNjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0QkI0RDVEREZBQTNBNjRDAA==\",\"timestamp\":\"1768069771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:59:38+05:30"} [2026-01-10 23:59:39] [DEBUG] Ignoring event: delivered [2026-01-10 23:59:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:59:33+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0QkI0RDVEREZBQTNBNjRDAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"API Failure","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0QkI0RDVEREZBQTNBNjRDAA==\",\"timestamp\":\"1768069771\",\"text\":{\"body\":\"API Failure\"},\"type\":\"text\"}]","ts":"2026-01-10T23:59:38+05:30"} [2026-01-10 23:59:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSQzg0QkI0RDVEREZBQTNBNjRDAA== [2026-01-10 23:59:39] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:59:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUxNUIxODRFRTREQTUzQ0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUxNUIxODRFRTREQTUzQ0VBAA==\",\"timestamp\":\"1768069777\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:59:39+05:30"} [2026-01-10 23:59:39] [DEBUG] Duplicate message ignored: wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUxNUIxODRFRTREQTUzQ0VBAA== [2026-01-10 23:59:40] [DEBUG] Webhook received: {"crqid":"","companyId":"466552","requestedAt":"2026-01-10T23:59:38+05:30","customerNumber":"917202000200","requestId":"","reason":"","eventName":"delivered","uuid":"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUxNUIxODRFRTREQTUzQ0VBAA==_hello","integratedNumber":"919830432584","templateName":"","templateLanguage":"","replyMsgId":"","conversationExpTimestamp":"","pluginsource":"","customerName":"","contentType":"text","text":"Welcome to RG Hospitals 🙂\nHow can I assist you?","latitude":"","longitude":"","caption":"","filename":"","url":"","button":"","contacts":"[{\"wa_id\":\"917202000200\"}]","reaction":"","interactive":"","orders":"","messages":"[{\"from\":\"917202000200\",\"id\":\"wamid.HBgMOTE3MjAyMDAwMjAwFQIAEhgSMjUxNUIxODRFRTREQTUzQ0VBAA==\",\"timestamp\":\"1768069777\",\"text\":{\"body\":\"Welcome to RG Hospitals 🙂\\nHow can I assist you?\"},\"type\":\"text\"}]","ts":"2026-01-10T23:59:39+05:30"} [2026-01-10 23:59:40] [DEBUG] Ignoring event: delivered